Consulting and Technical Support for BlackBerry Technology
RIM BlackBerry ConsultantsBlackBerry wireless PDAs were once one of the most popular solutions for maintaining location-independent connectivity to messaging, calendars, web-based applications, and other vital business information. Progent can provide Melbourne, Victoria businesses the services of BlackBerry-certified professionals who can assist organizations to manage their BlackBerry environments or transition smoothly to a modern mobile platform.

As the complexity of small company IT technology has expanded, and as the need for world-class protection, dependability, and disaster recovery has grown to be the norm for organizations of all sizes, effective integration and support of RIM BlackBerry solutions has become increasingly difficult. To handle issues such as security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging servers and company databases, small businesses frequently turn to external support firms who specialize in BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-certified consultants who can help small businesses to plan, administer, and repair BlackBerry solutions affordably and efficiently, doing away with the requirement for an in-house BlackBerry solutions expert and reducing the expense and stress of supporting mobile workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This range of experience, coupled with Progent's efficient online support capabilities, gives small businesses an affordable solution for integrating BlackBerry products seamlessly into their business information network.

Progent's experts can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your data and messaging systems function efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft technology, set up streamlined management tools so you can track and control BlackBerry devices throughout your company, recommend security policies that make sense for your company, customize wireless applications, and ensure that your network infrastructure is properly configured to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your scheduled backup processes in order that it can be restored rapidly and safely.

Melbourne Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the greater Melbourne metro area.

Onsite IT Consulting
Progent locations in Melbourne Metro

City Address Phone Link
Melbourne 15 William Street
Melbourne, VIC 3000
+61 370 035 684 Melbourne Network Support Services

BlackBerry Enterprise Server Integration Support
The BlackBerry Enterprise Server offers businesses a centralized and secure source for integrating BlackBerry smartphones into their email, groupware, and application environment. BlackBerry Enterprise Server (BES) allows wireless BlackBerry clients to connect to Microsoft Exchange, Lotus Domino, or Groupwise email and to synchronize BlackBerry devices with workstations to ensure data consistency for collaborative programs like schedules, address books, tasks, notes, and specialized business programs. Due to BlackBerry BES Server support for Exchange Server, mobile workers carrying BlackBerry handsets have effortless connectivity with Exchange messages and to instant messaging-aware software through Microsoft Communications Server and Lync Server 2010 integration.

BlackBerry BES Server Help

Progent's BlackBerry-premier engineers can show you how to plan, deploy, and troubleshoot BlackBerry BES Server so you can maximize the efficiency of BlackBerry clients, streamline the administration of a BlackBerry environment, and reduce the expense of supporting mobile workers.

How Progent Can Assist Your Business to Manage and Troubleshoot Your BlackBerry Solution
Progent can deliver a seasoned engineer who has been awarded accreditations from RIM in all major facets of BlackBerry technology. Progent's BlackBerry consulting skills range from troubleshooting synchronization issues to designing mobile workforce solutions built around BlackBerry Enterprise Server. These RIM BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpA Progent BlackBerry Certified Support Specialist can help you to perform common technical operations including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters, changing user profiles, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to work with your corporate email software. Progent's certified experts can in addition assist your business to troubleshoot a broad array of problems associated with synchronization, handset recognition, messaging consistency, web browsing, mobile connectivity, IM, workstation application configuration, and BlackBerry Desktop Redirector.

As a top innovator in providing countrywide online consulting services for small business networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your mobile technical support expenses at a minimum and, by dealing with problems promptly, improves the productivity of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist can provide the skills required to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can assist you to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical tasks including resolving enterprise activation issues, adding and removing BlackBerry device users, activating passwords, configuring over-the-air software loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore processes.

Progent's BlackBerry-certified consultants can also assist you to operate administration tools like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and utilizing wireless LANs for activation. In addition, Progent can help you understand the role of IT policies in the BlackBerry Enterprise environment and help you to select and implement appropriate security options.

Progent's certified Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Exchange Server infrastructure for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the latest version of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for installing, administering, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging environment based on Exchange. Progent's BlackBerry-certified consultant has support skills in key areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to install and delete BlackBerry device clients on Exchange Server and Windows Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry smartphones and user accounts, archive and support storage groups, configure permissions, set up the Mobile Data System and IM, implement push and pull access control lists, manage Exchange Server data flow, generate, update, and assign WLAN and VPN configuration sets, implement SNMP traps, and generate management reports based on SNMP results.

Progent's BlackBerry engineer can support your BlackBerry solution in a number of settings such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, test, repair, and produce documentation for a mobile wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced consulting services for BlackBerry technology include business and technology needs assessment, solution design, installation strategy and implementation, performance tuning, configuration of a high-availability environment, information backup and business recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional goals and to create a wireless environment that fits within your information technology budget and aligns with your business plans. Progent can clarify the implications of your operational policies on the design of a BlackBerry Enterprise Solution, assess your current connectivity architecture's ability to support a BlackBerry Enterprise Server, assist you to determine which administration model and equipment meet your needs, and evaluate your messaging system topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can make informed decisions about alternatives for software editions, server hardware and mass storage, network architecture, and application configuration.

To optimize system security, Progent's BlackBerry-certified consultant can assist you to choose and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-premier security specialists to perform network-wide security vulnerability and compliance testing and suggest improvements to support your BlackBerry environment.

Contact Progent for Help from a RIM BlackBerry-Qualified Specialist
To get in touch with Progent about consulting assistance for BlackBerry wireless solutions, call 1-800-993-9400 or visit Contact Progent.

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    Progent offers customized online training for a range of client apps and environments such as Office and Office 365 Excel, Word, Access and Project plus Adobe Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Online training provides the advantages of conventional physical classroom seminars, including immediate communication between students and trainers, but avoids the costs of travel and the challenge of trying to synchronize the schedules of many workers. Offered to single students or groups of all sizes, Progent's live online training allows the trainer to run the class from an online office and the students can be dispersed across a campus or across the country. Live online instruction utilizes proven learning mechanisms like virtual white boards, real-time questions, and shared desktops. Sessions can be brief and targeted to specific topics or extended in duration and broader in coverage.

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    Progent's Microsoft-Premier SQL engineers can provide an array of support services to assist small and midsize companies to plan, deploy, manage, and troubleshoot MS SQL 2008 systems so that they realize the optimum business benefit from this advanced information management technology. In addition, Progent can provide assistance with network infrastructure, enterprise-wide protection, and custom software development to increase the strategic benefit of your IT network.

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    Progent can help your business to evaluate the wealth of subscription options offered with Office 365 and integrate your information network with Office 365 so you derive top business value. Progent offers expertise with cross-vendor environments that incorporate Windows, macOS, and Linux technology. Progent can also help you to create and maintain hybrid solutions that transparently integrate local and cloud products and services.

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    Microsoft SQL Server 2005 delivers powerful, standardized tools to computer professionals and information workers, lessening the difficulty of creating, deploying, managing, and using company information and analytical programs on platforms ranging from handheld devices to enterprise data networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 call for an IT consultant with real-world expertise and wide knowledge in designing and building data-driven, end-to-end business IT applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft technology, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.

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    Progentís private cloud hosting allows small and midsize organizations to run key applications such as Microsoft SQL and Exchange Server from a hardened Tier III data center facility on fully redundant equipment with offsite backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager (DPM) for automatic backup replication and restoration. Smaller organizations can use Progentís private cloud to eliminate large investments in the acquisition, upkeep, and management of network hardware and facilities while benefiting world-class levels of network reliability and security.

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    Progentís IT outsourcing services offer affordable network support for medium-size organizations. Whether it includes designing system architecture, creating an in-house Help Desk or using an outside one, deploying an updated e-mail system, monitoring your network, or building a web-based business solution, outsourcing your IT engineering services can smooth out expenses and minimize uncertainties, permitting network service budgets to grow in a more moderate and manageable fashion than is possible by assembling a large, all-purpose in-house IT organization. Progentís Outsourcing White Paper and datasheets show how Progent can enable you to build a protected and robust network foundation for your critical Windows-based applications including Windows 2008, Microsoft Exchange Server 2007, and Microsoft SQL Server.

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    With the Catalyst line of switches for small and mid-size companies, Cisco enables organizations to gain the full advantages of bringing intelligence into their IT infrastructures. Cisco's Catalyst switch product line makes it possible to enable features to make your network infrastructure sufficiently robust to accommodate real-time requirements, scalable to facilitate future growth, secure enough to guard restricted information, and capable of prioritizing and managing traffic flows to optimize network performance. Progent's Cisco certified consultants can help you pick out and integrate Cisco switches that make sense for your company. In addition, Progent's certified security specialists can help you create a strategic security plan and set up Cisco switches so they powerfully support your security policies. Cisco Catalyst switches that Progent supports include the Cisco Catalyst 2940 switches, Cisco Catalyst 3560 switches, Catalyst 4900 switches, and Catalyst 6500 switches.

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    Progentís Microsoft-certified experts offer small and midsize businesses computer consulting, support, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, groups and data. SharePoint Portal Server offers a central spot for your employees or clients to access, manage, share and interact with useful information, documents, and software and to communicate with other people. It allows quicker and better decisions, more efficient access across teams and more economical business processes. The main goal of SharePoint Server is to gather together, in a productive way, all of the diverse sources of knowledge available within and without an organization. Windows SharePoint Services join workers, clients, teams and projects with the information theyíve created in a manner that makes data easy to find, download and apply.

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    Progent provides IT services for medium size companies with 100 to 250 network clients. The medium size company or work group has traditionally been an overlooked segment of the market for IT support expertise. The overhead and support access practices of large outside service organizations make them excessively costly for the typical mid-size company or small medium business (SMB), which usually has a minimal information technology budget with which to maintain an information network whose complexity and sophistication are often comparable to the information systems of much larger companies. Progent's support delivery model, which takes full advantage of remote service, virtual office technology and proactive server monitoring, dramatically reduces the IT maintenance expenses of a small-medium business while providing the small company with big-company support from certified, world-class consultants with background in a wide range of midsized business network solutions. If your medium size company or small business is looking for levels of network support appropriate for a medium size office without paying enterprise prices, call Progent.

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    Progentís computer outsourcing services for small companies include planning Server 2003, .NET, and Microsoft BackOffice environments, managing upgrades to XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk Call Center, online and in-person troubleshooting, resolving chronic integration problems, and producing a company-wide security strategy. Progent can help you maximize system availability and throughput via non-stop configuration, redundant network architecture, and proactive network monitoring. Progent also provides special project assistance for major migrations and can assist with requirements definition, product identification, BOM production, vendor selection, purchasing logistics, and complete documentation. Progentís computer outsourcing service also features training for office productivity programs such as Office XP.

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    Progent's Standard Help Desk Services offer a complete service desk solution that handles all aspects of online desktop support from service requests through ticketing, remote desktop control, status tracking, problem solving, and reporting. Help Desk services are offered at a substantial discount off Progent's regular Level 1 desktop service rates, and Progent offers the option of fast as-needed escalation to subject matter experts to resolve the most problems.

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    Progentís Microsoft-certified experts can provide organizations of any size consulting, technical support, and application development services for Microsoft SharePoint Server and SharePoint Online. SharePoint is an advanced solution that uses web-based technology for efficiently connecting people, groups and information. Microsoft SharePoint provides a central location for your employees or customers to access, organize, share and interact with useful information, files, and software and to interact with other people. Microsoft SharePoint enables faster and better decisions, more effective sharing across teams and more economical business processes. Windows SharePoint Services join workers, clients, workgroups and major tasks with the information theyíve created in a way that makes data easy to find, retrieve and apply. Progent's certified SharePoint consultants can help your organization to support your existing SharePoint solution or upgrade to the latest version of SharePoint.

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    Progentís Microsoft certified consultants can offer small and medium size companies expert Microsoft SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis package that opens the door to the rapid creation of enterprise-class business programs that can give your company a competitive advantage. SQL Server provides built-in support for XML and can query across the Internet and beyond the corporate firewall. In addition to providing consulting, support and problem solving services, Progentís SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your IT system. Progent can also help you upgrade from earlier editions of Microsoft SQL Server to Microsoft SQL Server 2005.

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    Progent's Wireless Consulting Services provide a convenient, affordable option for companies of all sizes to configure, manage and troubleshoot cutting edge wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to plan and install appliances like Cisco's Aironet and Meraki access points and wireless network controllers. For mobile messaging and web-based applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.

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    Progent's certified ISA Server consultants have broad experience creating corporate security designs for IT networks with many locations, remote users, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer can help your small or mid-size business design and implement an installation of Microsoft ISA Server 2004 that meets your IT protection needs without limiting your productivity.

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    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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    System Center Configuration Manager 2016 automates application and device deployment across multiple sites, streamlines compliance settings management, keeps track of network resources, guards against company data leakage, performs network health monitoring, allows secure end-user self service, and offers a common control mechanism for administering multi-operating system networks running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud experts can assist you with any facet of designing, installing, operating and repairing a SCCM 2016 deployment for on-premises, cloud-based, or hybrid networks.

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