Consulting and Technical Support for BlackBerry Technology
BlackBerry wireless PDAs were once one of the most popular solutions for maintaining location-independent connectivity to messaging, calendars, web-based applications, and other vital business information. Progent can provide Melbourne, Victoria businesses the services of BlackBerry-certified professionals who can assist organizations to manage their BlackBerry environments or transition smoothly to a modern mobile platform.
As the complexity of small company IT technology has expanded, and as the need for world-class protection, dependability, and disaster recovery has grown to be the norm for organizations of all sizes, effective integration and support of RIM BlackBerry solutions has become increasingly difficult. To handle issues such as security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging servers and company databases, small businesses frequently turn to external support firms who specialize in BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-certified consultants who can help small businesses to plan, administer, and repair BlackBerry solutions affordably and efficiently, doing away with the requirement for an in-house BlackBerry solutions expert and reducing the expense and stress of supporting mobile workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This range of experience, coupled with Progent's efficient online support capabilities, gives small businesses an affordable solution for integrating BlackBerry products seamlessly into their business information network.
Progent's experts can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your data and messaging systems function efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft technology, set up streamlined management tools so you can track and control BlackBerry devices throughout your company, recommend security policies that make sense for your company, customize wireless applications, and ensure that your network infrastructure is properly configured to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your scheduled backup processes in order that it can be restored rapidly and safely.
Melbourne Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the greater Melbourne metro area.
Progent locations in Melbourne Metro
BlackBerry Enterprise Server Integration Support
The BlackBerry Enterprise Server offers businesses a centralized and secure source for integrating BlackBerry smartphones into their email, groupware, and application environment. BlackBerry Enterprise Server (BES) allows wireless BlackBerry clients to connect to Microsoft Exchange, Lotus Domino, or Groupwise email and to synchronize BlackBerry devices with workstations to ensure data consistency for collaborative programs like schedules, address books, tasks, notes, and specialized business programs. Due to BlackBerry BES Server support for Exchange Server, mobile workers carrying BlackBerry handsets have effortless connectivity with Exchange messages and to instant messaging-aware software through Microsoft Communications Server and Lync Server 2010 integration.
Progent's BlackBerry-premier engineers can show you how to plan, deploy, and troubleshoot BlackBerry BES Server so you can maximize the efficiency of BlackBerry clients, streamline the administration of a BlackBerry environment, and reduce the expense of supporting mobile workers.
How Progent Can Assist Your Business to Manage and Troubleshoot Your BlackBerry Solution
Progent can deliver a seasoned engineer who has been awarded accreditations from RIM in all major facets of BlackBerry technology. Progent's BlackBerry consulting skills range from troubleshooting synchronization issues to designing mobile workforce solutions built around BlackBerry Enterprise Server. These RIM BlackBerry credentials and their respective practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to perform common technical operations including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters, changing user profiles, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to work with your corporate email software. Progent's certified experts can in addition assist your business to troubleshoot a broad array of problems associated with synchronization, handset recognition, messaging consistency, web browsing, mobile connectivity, IM, workstation application configuration, and BlackBerry Desktop Redirector.
As a top innovator in providing countrywide online consulting services for small business networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your mobile technical support expenses at a minimum and, by dealing with problems promptly, improves the productivity of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can assist you to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical tasks including resolving enterprise activation issues, adding and removing BlackBerry device users, activating passwords, configuring over-the-air software loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore processes.
Progent's BlackBerry-certified consultants can also assist you to operate administration tools like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and utilizing wireless LANs for activation. In addition, Progent can help you understand the role of IT policies in the BlackBerry Enterprise environment and help you to select and implement appropriate security options.
Progent's certified Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Exchange Server infrastructure for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the latest version of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for installing, administering, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging environment based on Exchange. Progent's BlackBerry-certified consultant has support skills in key areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to install and delete BlackBerry device clients on Exchange Server and Windows Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry smartphones and user accounts, archive and support storage groups, configure permissions, set up the Mobile Data System and IM, implement push and pull access control lists, manage Exchange Server data flow, generate, update, and assign WLAN and VPN configuration sets, implement SNMP traps, and generate management reports based on SNMP results.
Progent's BlackBerry engineer can support your BlackBerry solution in a number of settings such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, test, repair, and produce documentation for a mobile wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced consulting services for BlackBerry technology include business and technology needs assessment, solution design, installation strategy and implementation, performance tuning, configuration of a high-availability environment, information backup and business recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional goals and to create a wireless environment that fits within your information technology budget and aligns with your business plans. Progent can clarify the implications of your operational policies on the design of a BlackBerry Enterprise Solution, assess your current connectivity architecture's ability to support a BlackBerry Enterprise Server, assist you to determine which administration model and equipment meet your needs, and evaluate your messaging system topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can make informed decisions about alternatives for software editions, server hardware and mass storage, network architecture, and application configuration.
To optimize system security, Progent's BlackBerry-certified consultant can assist you to choose and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-premier security specialists to perform network-wide security vulnerability and compliance testing and suggest improvements to support your BlackBerry environment.
Contact Progent for Help from a RIM BlackBerry-Qualified Specialist
To get in touch with Progent about consulting assistance for BlackBerry wireless solutions, call 1-800-993-9400 or visit Contact Progent.