Consulting Support for BlackBerry Solutions
RIM BlackBerry Consulting ServicesBlackBerry wireless smartphones were once one of the most successful solutions for maintaining anytime-anywhere connectivity to messaging, scheduling, web applications, and other vital business data. Progent can provide Memphis, Tennessee businesses the expertise of BlackBerry-premier consultants who can assist businesses to maintain their BlackBerry deployments or migrate smoothly to a more popular smartphone platform.

As the complexity of small company IT technology has expanded, and as the demand for enterprise-class security, reliability, and recoverability has grown to be the norm for companies regardless of size, effective integration and support of RIM BlackBerry technology has grown more challenging. To handle issues such as data protection, business continuity, and synchronization of BlackBerry smartphones with diverse messaging systems and shared databases, small organizations frequently turn to outside support professionals who offer expertise in BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-premier consultants who can assist small businesses to design, administer, and repair BlackBerry-based environments affordably and efficiently, eliminating the requirement for an in-house BlackBerry technology expert and reducing the cost and hassle of supporting wireless work groups. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This range of knowledge, coupled with Progent's proven remote support model, gives small companies an affordable solution for incorporating BlackBerry products seamlessly into their business information system.

Progent's consultants can help your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your data and email infrastructure work optimally with BlackBerry BES Server. Progent can also assist you to migrate from previous releases of BlackBerry and Microsoft technology, set up easy-to-use administration utilities so you can track and support BlackBerry devices throughout your company, recommend security policies that are right for your company, develop custom mobile applications, and make sure that your IT network infrastructure is properly designed to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help ensure that your BlackBerry information is incorporated in your regular backup processes so that it can be recovered rapidly and safely.

Tennessee State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Tennessee.

Onsite IT Consulting
Progent locations in Tennessee State

City Address Phone Link
Chattanooga 633 Chestnut St, #600
Chattanooga, TN 37449
423-933-2112 Chattanooga Network Support Services
Knoxville 9111 Cross Park Drive, Suite D200
Knoxville, TN 37923
865-364-1222 Knoxville Network Support Services
Memphis 119 S. Main Street, Suite 500
Memphis, TN 38103
901-425-0300 Memphis Network Support Services
Nashville 4235 Hillsboro Pike
Nashville, TN 37215
615-800-2024 Nashville Network Support Services


BlackBerry BES Server Consulting and Technical Support
The BlackBerry Enterprise Server gives businesses a centralized and secure source for incorporating BlackBerry wireless devices into their email, collaboration, and application infrastructure. BlackBerry BES Server enables mobile BlackBerry clients to connect to Exchange Server, Domino, or Novell GroupWise email and to synchronize BlackBerry smartphones with PC desktops to achieve up-to-date information for collaborative programs such a calendars, address books, tasks, instant messaging, and specialized business programs. Thanks to BlackBerry BES Server integration with Exchange Server, users carrying BlackBerry handsets can have push-based connectivity with Exchange messages as well as to instant messaging-enabled software through Microsoft Live Communications Server and Microsoft Lync Server support.

BlackBerry Enterprise Server Consulting Services

Progent's BlackBerry-premier engineers can assist you to design, implement, and troubleshoot BlackBerry Enterprise Server so you can maximize the productivity of BlackBerry users, streamline the administration of a BlackBerry environment, and reduce the cost of supporting mobile workers.

Expert RIM BlackBerry Consulting Support Available Remotely from Progent
Progent's certified BlackBerry engineers are available remotely to deliver expert technical help to businesses in the Memphis region or throughout the state of Tennessee. Progent's experienced online technical support experts have helped businesses solve network issues and cut IT service costs in every state in the U.S. and built a substantial base of loyal clients. (See Progent's customer testimonials.)

Progent can provide online help for a broad array of technologies related to RIM BlackBerry products including wireless synchronization, configuration with Microsoft Exchange, managing BlackBerry BES Server, and improving mobile security. Major BlackBerry credentials awarded to Progent's support experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingProgent's BlackBerry Certified Support Specialist can assist your business to carry out basic technical operations such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters and auto-signature, changing user accounts, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to work with your corporate email solution. Progent's seasoned service professionals can also assist your business to troubleshoot a broad array of issues associated with synchronization, handset recognition, messaging reconciliation, web browsing, mobile connectivity, IM, desktop application installation, and BlackBerry Desktop Redirector.

As a leader in providing countrywide remote help for small office networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your BlackBerry support expenses at a minimum and, by dealing with issues quickly, maximizes the output of your BlackBerry smartphone users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, managing, monitoring, and maintaining one or multiple BlackBerry BES Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry-certified consultant has expertise in key technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can assist you to add and remove BlackBerry device users on Exchange Server and Microsoft Active Directory, set up, track, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, archive and maintain storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, install push and pull access control lists, control Exchange Server data flow, generate, update, and assign wireless LAN and VPN configuration sets, implement SNMP traps for alerts, and generate management reports to summarize SNMP data.

Progent's BlackBerry-certified engineer can support your BlackBerry technology in a number of settings such as Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent offers the services of a BlackBerry Certified Solution Designer to help you to plan, install, test, repair, and document a wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry include business and technology requirements assessment, solution architecture, installation strategy and implementation, performance optimization, configuration of a fault-tolerant environment, information backup and business recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical goals and to create a wireless system that meets your information technology budget and supports your business plans. Progent can explain the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current network architecture's ability to support a BlackBerry BES Server, assist you to determine which management approach and hardware products meet your requirements, and analyze your email and messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices concerning alternatives for software editions, processors and mass storage, network architecture, and application configuration.

To maximize network protection, Progent's BlackBerry-certified consultant can assist your company to choose and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-premier security engineers to perform company-wide security vulnerability and compliance validation and recommend enhancements to accommodate your BlackBerry solution.

Contact Progent for Support from a BlackBerry-Qualified Specialist
In order to contact Progent about engineering assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or see Contact Progent.



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    Progent's ProSight Virtual Hosting offers advanced virtual server architecture, a world-class data center, and the support services of Progent's Microsoft-certified engineering team to provide small and midsize companies with a comprehensive information technology outsourcing alternative that enhances network dependability and protection, reduces management distraction, and saves money. With Private Cloud Hosting, a smaller business can have all of its software platforms and key business application servers hosted in a secure and reliable data center on a fast, high-availability virtual server set up and maintained by Progent's computer support professionals.

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    Progent's Microsoft consultants can assist you to assess the benefits of Microsoft Lync Server 2010 for your environment and can help you to design and execute a rollout of Microsoft Lync Server 2010 that unifies the management of IM and Presence and increases the output of your in-house staff, telecommuters, and mobile workforce. Progent's consultant's can also help your company to perform an efficient upgrade to Microsoft Lync Server from Office Communications Server or Microsoft Live Communications Server, interface Lync Server 2010 with Microsoft Exchange, SharePoint Server, and SQL Server, show you how you can use Lync Server 2010 to improve the collaborative functions of MS Office applications, and provide training and continuing support for Microsoft Lync Server 2010 and other Microsoft products.

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    SQL Server 2008 offers powerful, standardized tools to computer professionals and network users, reducing the complexity of creating, integrating, administering, and using enterprise information and analytical applications in environments ranging from mobile devices to corporate data systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2008 require a network consulting firm with real-world experience and broad knowledge in planning and building information-based, comprehensive business technology applications. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft technology, assures you success in designing, configuring and supporting Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET platform.

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    Progentís Microsoft-certified experts can provide small and midsize businesses computer consulting, maintenance, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, teams and information. SharePoint Portal Server offers a central location for your employees or clients to connect to, organize, share and interact with useful data, files, and applications and to communicate with other people. It allows quicker and more intelligent decisions, more effective sharing across groups and more economical business processes. The primary objective of SharePoint Server is to gather together, in a relevant way, all of the diverse sources of information accessible within and outside a business network. Windows SharePoint Services connect workers, clients, workgroups and projects with the data theyíve developed in a manner that makes data easy to find, download and re-use.

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    Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to provide web-based management and comprehensive security for your email traffic. The hybrid architecture of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to external threats and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a further level of analysis for incoming email. For outbound email, the onsite gateway offers AV and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also assist Exchange Server to monitor and safeguard internal email that stays within your corporate firewall.

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    Widows Server 2012 R2 Hyper-V improves server virtualization in critical areas such as multitenancy, flexible infrastructure, cloud readiness, scalability and throughput, and fault tolerance. Progent's Microsoft-certified consultants can help your business to take advantage of Hyper-V to install and manage virtual servers to reduce IT costs and enhance productivity.

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    ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes cutting edge behavior machine learning tools to defend endpoint devices as well as physical and virtual servers against new malware assaults like ransomware and email phishing, which easily get by legacy signature-matching AV products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a single platform to manage the complete malware attack progression including filtering, infiltration detection, containment, remediation, and post-attack forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered threats.

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    System Center Configuration Manager 2016 automates application and device provisioning at scale, centralizes compliance settings management, inventories network resources, guards against company data leakage, provides health monitoring, allows secure end-user self service, and delivers a common control mechanism for administering multi-operating system ecosystems based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud integration experts can help businesses of any size with any aspect of planning, implementing, operating and troubleshooting a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid networks.

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    Progent's Microsoft-certified Windows Server 2003 engineers can provide computer support and IT consulting services for the entire family of Microsoft .NET Enterprise Servers, Windows Server 2003, and Windows 2000 Server. Progent's Microsoft Windows 2003 upgrade, configuration, administration, and maintenance services include network design, deployment, project management, on-site and remote technical support and troubleshooting, Call Center services, CISM-certified security services, turn-key outsourcing, and cost-effective co-sourcing.

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    Progent's Cisco-premier CCIE network experts can assist your company to manage your existing PIX 500 or ASA 5500 firewalls or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, configure, optimize, manage and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services

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    Progent can provide remote and onsite consulting to help your organization with any facet of business intelligence reporting ranging from troubleshooting or modernizing applications to designing and deploying an advanced business intelligence solution. Progent's BI consultants can help your company to maintain your existing BI environment, help you to migrate databases and applications from a discontinued reporting platform to a current solution, and deliver as-needed remote mentoring to meet your individual needs. Progentís management reporting consultants can provide expertise in the leading business analytics reporting tools including the SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI add-ins including Power Pivot and Power View, and Report Builder.

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    Cisco's security and remote access technology for small businesses provide a full line of manageable security solutions to help safeguard your wired and wireless information system. Cisco's VPN line features switches, firewalls, intrusion detection devices and VPN concentrators. Progent's professional consulting staff includes experienced engineers with Cisco CCIE and CCNP certifications who can assist your company to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and additional Cisco security technologies that align best with your company objectives.

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