Consulting Support Services for BlackBerry Technology
BlackBerry mobile PDAs were at one time among the most popular solutions for maintaining anytime-anywhere access to messaging, calendars, web applications, and other vital business data. Progent offers Memphis, Tennessee companies the services of BlackBerry-premier consultants who can help businesses to manage existing BlackBerry deployments or migrate efficiently to a more popular mobile solution.
As the complexity of small company networks has expanded, and as the need for world-class protection, reliability, and recoverability has grown to be the standard for companies regardless of size, successful integration and maintenance of BlackBerry technology has grown more difficult. To handle areas such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse email systems and corporate databases, small organizations often turn to external support firms who offer expertise in RIM BlackBerry installation and maintenance.
Progent offers the services of BlackBerry-certified engineers who can help small organizations to plan, manage, and troubleshoot BlackBerry-based environments affordably and effectively, eliminating the requirement for an in-house BlackBerry solutions specialist and lowering the expense and stress of maintaining mobile workers. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This breadth of experience, combined with Progent's efficient online support model, provides small companies an economical alternative for integrating BlackBerry products productively into their information system.
Progent's engineers can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and email infrastructure function optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft software, configure easy-to-use administration tools so you can monitor and support BlackBerry devices throughout your business, define security policies that are right for your business, develop custom mobile applications, and make sure that your IT network architecture is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your regular backup procedures in order that it can be recovered rapidly and thoroughly.
Consulting and Technical Support for BlackBerry Enterprise Server (BES)
Research in Motion's high-end platform for administering big collections of BlackBerry wireless handsets is the BlackBerry BES Server. This sophisticated tool enables Exchange, Lotus, or Novell GroupWise users to transmit and receive emails that stay encrypted in transit to ensure maximum data protection. BlackBerry BES Server also streamlines a wide selection of critical management tasks that span from smartphone configuration and upgrades to mobile security and high availability.
Progent's BlackBerry-premier consultants can assist you to use BlackBerry Enterprise Server to do routine tasks like:
- Deploy and manage applications
- Plan smartphone, application, and policy updates
- Upgrade BlackBerry smartphone software remotely
- Manage user and group settings with BES Server's extensive library of IT policies
Progent's BlackBerry-premier consultants can also help you to utilize BlackBerry BES Server to implement important tasks not supported by the entry-level BlackBerry BES Server Express. These procedures include:
- Install and support BlackBerry's fault-tolerant architecture using VMware
- Deploy BlackBerry devices wirelessly
- Set specialized management roles
- Automatically track and report on the integrity of your BlackBerry system
Some Ways That Progent Can Help Your Business to Manage and Troubleshoot Your BlackBerry Solution
Progent can provide a seasoned engineer who has been awarded certifications from Research in Motion in all major facets of BlackBerry technology. Progent's BlackBerry support services range from troubleshooting synchronization problems to designing wireless productivity solutions based on BlackBerry Enterprise Server (BES). These BlackBerry credentials and their respective practice areas include:
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist you to design, install, validate, repair, and produce documentation for a mobile wireless environment based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry include business and technology needs analysis, solution design, roll-out planning and execution, performance tuning, design of a high-availability environment, information backup and business recovery consulting, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional goals and to design a wireless environment that meets your IT budget and aligns with your business strategy. Progent can clarify the implications of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, assist you to decide which management approach and physical components meet your needs, and evaluate your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at informed decisions concerning alternatives for software versions, server hardware and mass storage, network design, and application set up.
To optimize system protection, Progent's BlackBerry expert can help your company to choose and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-premier security engineers to perform company-wide security assessment and compliance validation and suggest enhancements to accommodate your BlackBerry environment.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system based on Exchange Server. Progent's BlackBerry consultant has expertise in important areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can assist you to install and delete BlackBerry device users on Microsoft Exchange and Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, archive and support storage groups, apply permissions, install the MDS and Instant Messaging, install access control lists, manage Microsoft Exchange data flow, generate, update, and assign WLAN and VPN configurations, set up SNMP traps for alerts, and generate management reports to summarize SNMP results.
Progent's BlackBerry expert can support your BlackBerry solution in a number of environments such as Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
Contact Progent for Support from a RIM BlackBerry-Certified Specialist
In order to contact Progent about engineering support for BlackBerry mobile wireless technology, call 1-800-993-9400 or visit Contact Progent.