Consulting Support for BlackBerry Environments
RIM BlackBerry ConsultantsBlackBerry mobile PDAs were once among the most successful products for achieving location-independent connectivity to messaging, scheduling, web programs, and other vital business information. Progent can provide Memphis, Tennessee companies the services of BlackBerry-certified consultants who can assist businesses to manage existing BlackBerry deployments or transition efficiently to a modern smartphone platform.

As the sophistication of small business IT technology has expanded, and as the demand for world-class protection, reliability, and disaster recovery has grown to be the standard for businesses regardless of size, successful deployment and support of BlackBerry technology has grown increasingly challenging. To deal with areas such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email servers and corporate databases, small businesses frequently resort to outside support firms who specialize in RIM BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-premier engineers who can assist small businesses to design, administer, and repair BlackBerry solutions affordably and effectively, dispensing with the need for an in-house BlackBerry solutions expert and reducing the cost and stress of maintaining mobile workers. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This range of experience, combined with Progent's proven online support model, provides small companies an affordable alternative for incorporating BlackBerry technology productively into their IT system.

Progent's consultants can assist your business with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange Server setup so that your data and messaging systems function optimally with BlackBerry BES Server. Progent can also help you to upgrade from older editions of BlackBerry and Microsoft technology, set up streamlined management tools so you can track and support BlackBerry devices across your company, recommend security policies that make sense for your business, develop custom wireless software, and make sure that your network architecture is properly designed to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be restored quickly and safely.

Tennessee State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Tennessee.

Onsite IT Consulting
Progent locations in Tennessee State

City Address Phone Link
Chattanooga 633 Chestnut St, #600
Chattanooga, TN 37449
United States
(423) 933-2112 Chattanooga Network Support Services
Knoxville 9111 Cross Park Drive, Suite D200
Knoxville, TN 37923
United States
(865) 364-1222 Knoxville Network Support Services
Memphis 119 S. Main Street, Suite 500
Memphis, TN 38103
United States
(901) 425-0300 Memphis Network Support Services
Nashville 4235 Hillsboro Pike
Nashville, TN 37215
United States
(615) 800-2024 Nashville Network Support Services


Consulting and Technical Services for BlackBerry Enterprise Server (BES)
Research in Motion's advanced platform for administering big collections of BlackBerry devices is the BlackBerry BES Server. This powerful software allows Exchange, IBM Lotus Domino, or Groupwise users to transmit and receive emails that are encrypted in transit to provide maximum data protection. BES Server also simplifies a wide selection of vital administrative tasks that span from BlackBerry configuration and updates to mobile security and fault tolerance.

RIM BlackBerry BES Server Configuration Support

Progent's BlackBerry-certified consultants can assist you to use RIM BlackBerry BES Server to perform routine tasks like:

  • Deploy and manage applications
  • Plan device, application, and policy updates
  • Upgrade BlackBerry smartphone firmware wirelessly
  • Control client settings with BlackBerry's extensive library of policies

Progent's BlackBerry-certified engineers can also assist your company to utilize BlackBerry BES Server to implement important procedures not supported by the less advanced BlackBerry BES Server Express. These tasks include:

  • Configure and manage BlackBerry's high-availability infrastructure based on virtualization
  • Deploy BlackBerry devices remotely
  • Establish custom management roles
  • Automatically track and report on the health of your system

Professional RIM BlackBerry Consulting and Technical Services Offered Online from Progent
Progent's authorized RIM BlackBerry support specialists are accessible online to deliver expert assistance to companies in the Memphis area or throughout Tennessee. Progent's experienced remote technical support experts have helped businesses solve computer problems and reduce IT service expenses in every state in the U.S. and established a large base of satisfied clients. (See Progent's customer testimonials.)

Progent can provide remote assistance for a broad selection of issues related to RIM BlackBerry software and devices such as wireless synchronization, configuration with Exchange, setting up BlackBerry Enterprise Server (BES), and improving wireless security. Important RIM BlackBerry certifications awarded to Progent's consulting professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmA Progent BlackBerry Certified Support Specialist can assist you to perform basic technical operations including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up e-mail filters and auto-signature, modifying user accounts, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to operate with your company messaging solution. Progent's certified service professionals can also help you to troubleshoot a broad array of issues associated with synchronization, handset detection, messaging consistency, web access, mobile connections, Instant Messaging, PC application installation, and BlackBerry Desktop Redirector.

As a top innovator in delivering countrywide remote technical assistance for small business networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your BlackBerry support costs low and, by resolving issues quickly, improves the efficiency of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist has the skills needed to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can show you how to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important procedures including troubleshooting enterprise activation issues, adding and removing BlackBerry smartphone clients, activating passwords, implementing over-the-air software loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and restore processes.

Progent's BlackBerry-certified engineers can also show you how to operate administration tools like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and using wireless LANs for activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry Enterprise environment and help your company to select and install sensible security configurations.

Progent's Microsoft-certified Microsoft Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Exchange architecture for working smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent version of Microsoft Exchange.

Call or Email Progent for Assistance from a BlackBerry-Certified Professional
In order to ask Progent about consulting assistance for BlackBerry wireless technology, phone 1-800-993-9400 or refer to Contact Progent.



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    Citrix virtual desktops Consulting Services

    Citrix offers a comprehensive line of products that provide enterprise-grade manageability, scalability, and responsiveness for virtualizing servers and for server-based delivery of Windows desktops and Windows applications. For distributing virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can help you to assess the business benefits of Citrix virtualization products and can help you plan, test, implement, optimize, and support Citrix solutions.

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    ASA 5550 Firewall Technical Consultant

    Progent's Cisco certified networking experts can help you to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to set up, manage, update and debug Cisco ASA 5500-X security appliances with Firepower Services.

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    Juniper Junos J-Web Information systems Security Outsourcing

    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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    Exchange 2003 Server Migration Consultant

    Progent's Microsoft-certified engineers offer computer help and network consulting services for Exchange Server 2003, Windows 2003 Server, and for the complete line of Microsoft server platforms. Progent's migration, integration, management, and support services for Microsoft Exchange Server include system design, deployment, project management, local and remote technical support, Help Desk Call Center support, certified security consulting, and comprehensive IT outsourcing.

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    Online Help Microsoft ISA Server

    Progentís Microsoft certified professionals provide small and midsize companies expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and ISA Servers contain an advanced application-layer aware firewall that can protect your IT network from attack by external and inside sources. Forefront Threat Management Gateway and ISA Server perform thorough inspection of Internet protocols such as HTTP, which enables these products to detect many threats that can get by traditional firewalls. The integrated firewall and VPN architecture of Forefront TMG and ISA Server support stateful filtering and inspection of all VPN streams. ISA Servers are the mainstay of Microsoft's network security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your IT security through experienced planning and deployment of Forefront TMG and ISA Servers. Progent's Microsoft engineers can help your company to deploy Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or migrate from ISA Server environments to Microsoft Forefront Threat Management Gateway.

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  • Lync Server 2013 and SQL Server Technology Professional
    Microsoft Lync Server 2013 Engineers

    Microsoft Lync Server 2013, renamed Skype for Business, allows organizations of any size to build a manageable and secure communications ecosystem that permits the modern BYOD computing model with IM, presence, web conferencing with application sharing, and both IP-based and PSTN calling across a broad assortment of stationary PCs and mobile clients. Progent's Microsoft-certified Lync Server 2013 experts and system architects can help your company to evaluate the business benefits of Lync 2013, create an on-premises, cloud-resident (via Lync Online) or hybrid model appropriate for your current and future goals, deploy Lync 2013 so as to speed up your return on investment, and provide custom webinar and on-premises training to your IT staff and end users. Progent offers expertise in key pieces of a Lync 2013 solution including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to combine Lync Server 2013 with key Office and Office 365 applications including Outlook and PowerPoint.

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    Cisco Mobility Express Support

    Progent's Cisco-certified wireless networking consulting experts can assist organizations of all sizes to plan, deploy, administer and troubleshoot Cisco Aironet wireless access point solutions to provide the throughput, coverage, density, scale, security and manageability required for transparent access between Wi-Fi and wired networks. Progent offers affordable online and on-premises support for legacy and current 802.11ac Aironet access points and Progent can assist your business design and maintain deployments of indoor and outdoor Aironet Wi-Fi access points.

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  • System Center 2016 and Linux Integration Specialist System Center 2016 and Windows Server 2016 Remote Technical Support

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    Technical Support Services Sun Solaris

    Progent's Solaris platform consulting experts provide small and mid-size businesses and developers help with managing and supporting Sun Solaris systems that coexist with Microsoft-based networks. Progent offers your business access to Solaris experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA credentials. This wide range of experience offers you an easy one-stop source to help you create and manage a secure and reliable mixed-platform connectivity and communications infrastructure that allows Solaris and Microsoft coexistence by integrating Windows with popular versions of UNIX including Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.

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  • Online Help UNIX with Windows
    UNIX, Windows Engineers

    Progent's UNIX platform support services provide small businesses and software developers help with managing and supporting UNIX, Linux or Solaris systems that operate with Microsoft-based technology. Progent offers your organization contact with UNIX experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This wide range of expertise offers you a convenient single consulting firm to help you create and maintain a protected and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating MS Windows with popular variants of UNIX such as Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux variations including RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.

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  • Top Rated Progent Management Network Design Award Winning Progent's Management Team Network Specialist
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  • Microsoft Software Update Services Consulting Services
    WSUS Specialists

    Microsoft WSUS allows IT managers to deploy and monitor the most recent Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft WSUS, network support staff can fully and easily manage the distribution of patches that are released through Microsoft Update to servers and workstations in a company. Progent can help you with technical details of the initial configuration of Microsoft WSUS such as planning the Microsoft SUS deployment, configuring client's workstations, establishing the Group Policy parameters, and ensuring your Microsoft Windows Server Update Services GPO is linked to an Active Directory container appropriate for your network environment.

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  • Urgent System Center 2016 Endpoint Protection Help and Support
    SCCM 2016 Network Engineer

    System Center 2016 provides major improvements in the management of hybrid cloud networks through comprehensive integration with Windows Server 2016, Windows 10 clients; unified management of mixed-OS environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and expanded public and private cloud support such as closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's Microsoft-certified consulting team offers world-class remote and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to design and configure a new implementation of Microsoft System Center 2016, extend or tune an existing one, upgrade smoothly from a previous release of System Center, or troubleshoot your System Center solution.

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  • Microsoft Office 2000 Consulting Firm
    Microsoft Office 2003 Security Consulting Company

    Progentís computer outsourcing support offerings for small businesses include planning Server 2003, Microsoft .NET Server, and Microsoft BackOffice systems, coordinating upgrades to Microsoft Windows XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk Call Center, remote and in-person repair, resolving stubborn integration issues, and producing a comprehensive security plan. Progent can help you enhance system availability and performance with zero-downtime configuration, resilient network topology, and proactive network monitoring. Progent also offers project management help for large-scale upgrades and can assist with requirements assessment, product inventory, bill of materials production, vendor qualification, procurement logistics, and full documentation. Progentís computer outsourcing help also features training for office productivity packages such as Microsoft Office.

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  • Windows Server 2012R2 Server Manager Remote Technical Support
    Microsoft Windows Server 2012R2 Consultants

    Progent's certified professionals can assist you to evaluate the advantages of Windows Server 2012 R2 for your organization, develop pilot environments and rollout strategies, tune your infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid environments, train your IT management team, create a corporate-wide security strategy, automate IT administration, help with application development, and build and validate a disaster recovery/business continuity plan.

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  • UNIX, Windows Consulting
    Windows and Solaris Online Consulting

    If your company computer system mixes UNIX, Linux or Solaris technology with MS Windows, Progent can help you to incorporate your IT resources into a unified environment that allows all your OS platforms to coexist for easy administration, seamless dataflow, high availability, superior throughput, and tight protection. Progent's UNIX/Linux/Solaris and MS Windows integration support services feature network architecture integration and service, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, online network help and troubleshooting, in-person technical support, and Contact Center services.

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  • Windows Server 2016 Hybrid Cloud Integration Online Troubleshooting Windows Server 2016 Multi-domain clusters Consulting
  • Windows Server 2016 Migration Professionals Windows Server 2016 Cluster Operating System Rolling Upgrade Consultants
  • Windows Server 2019 Failover Clusters Support and Setup Windows Server 2019 High Availability Technical Consultant
  • Windows Small Business Server Remote Troubleshooting Windows SBS 2008 Consultancy
  • Wireless AP Specialists Emergency Wireless AP Consultant
  • Wireless Security Specialist Consult Security

  • Engineer 8540 wireless controller
    5500 Wireless Controller Troubleshooting

    Progent's certified Wi-Fi consultants can assist your organization to evaluate the benefits of adopting Catalyst wireless controllers to manage Wi-Fi networks of any size. Progent can help you to support and troubleshoot your current wireless environment or help you design and carry out an efficient migration from outdated Wi-Fi controllers to modern solutions.

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  • XenDesktop Consultant Services Citrix XenDesktop Engineers
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