Memphis Work from Home Employees Integration Support Services
Help Desk Solutions Consultants
Expanding your at-home workforce may have a significant impact on IT infrastructure, security, and corporate culture. Progent has 20 years of experience helping SMBs to plan, deploy, manage, tune, and debug IT networks that support work-from-home employees. Progent can assist your Memphis organization to select the appropriate tools and follow best practices in building and maintaining a safe virtual solution for telecommuters that facilitates collaboration and delivers maximum value. Progent offers services ranging from on demand guidance for getting you past challenging technical bottlenecks to comprehensive project management to help you carry out business-critical initiatives.
Progent can help Memphis, Tennessee companies to with any aspect of building a high-performing work-from-home environment by delivering network infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk services, security monitoring, backup/restore solutions, and unified management.
Help Desk Call Center Services for At-Home Workers
An emergency, enterprise-wide changeover to a telecommuter business model, which might be activated by a pandemic or as an element of a disaster recovery/business continuity process, can overwhelm even a high-performing internal Help Desk. Progent's Help Desk services allow organizations to outsource or expand their Call Center by using Progent's online Technical Response Center (TRC) services.
- Progent's Standard Support Desk services leverage Progent's extensive network of online IT support experts along with world-class ticketing and follow-up technology to offer an affordable, advanced Call Center. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all facets of online Level 1 desktop support from initial service requests to ticket generation, desktop sharing, issue resolution, and incident reporting. A web-based User's Service Portal enables from-home workers to monitor or edit their active trouble tickets, enter information, and upload screen captures or attachments. Desktop support services are provided at a substantial discount off Progent's ordinary Level 1 desktop service rates, and Progent offers optional rapid hand-off to Level 2 and Level 3 IT experts to deal with complex issues. To find out more, refer to Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Call Center Augmentation Service enables your business to augment your current Call Desk staff by splitting responsibilities for Help Desk Call Center support seamlessly between your regular IT support staff and Progent's nationwide pool of desktop support technicians and subject matter experts. Progent's shared Help Desk Call Center service uses a collective support model based on the number one professional services automation tool for managing help requests and trouble tickets, establishing responsibility, monitoring progress, and generating reports. To find out how Progent's Help Desk Call Center Augmentation Services can help your business to deliver best-in-class IT support to your from-home workers, go to Progent's Call Center supplementation Services.
Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing an efficient telecommuter solution for your Memphis, Tennessee company, phone
An index of content::
Top SQL Server 2016 AlwaysOn Network Consultants
24-Hour SQL Server 2016 Reporting Services Help and Support
SQL Server 2016 introduces major enhancements in performance, capacity, data security, high-availability, BOYD integration, and built-in BI. Innovations include PolyBase for processing structured and unstructured files in one appliance for data warehousing, Jason integration, Dynamic Data Masking, Mobile Report Publisher, and centralized management of on-premises and cloud-resident operations and services. Progent's Microsoft-certified consulting team can provide online and onsite expertise to assist organizations of all sizes to configure, manage or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other core Microsoft platforms including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Dynamics GP, Skype for Business, and SCOM.
Microsoft Windows 2008 R2 Network Consultant
Top Ranked Computer Consultant Windows Server 2008 Security
Windows Server 2008 R2 features outstanding levels of speed, security, availability, expandability, and versatility that accelerate productivity of on-site, remote, and mobile users. Progent's Microsoft-certified experts can deliver cost-effective remote consulting, technical support, and training services to assist your company to design, implement, and manage Microsoft Windows Server 2008 R2 to add substantial business value to your information system.
Professional macOS Online
OS X Troubleshooting Technology Professional
Progent provides nationwide remote help and consulting services for businesses who operate Apple macOS and OS X environments or whose information systems feature a combination of Apple Mac and Microsoft technology. Progent's experts offer macOS and OS X users a range of services including desktop support, upgrading to the latest edition of macOS from legacy editions of macOS or OS X, plus help with Mac application software. Progent can also assist you with iPhone and Apple iPad integration and management, or migrating to Apple's iCloud services. Online technical support offers maximum return for your IT budget by protecting user efficiency and shortening the hours billed for network analysis and repair. Advanced online support utilities and experienced technicians and engineers allow Progent to handle the majority of IT problems without wasting time and expense by traveling to your location. In the vast majority of situations your IT problems can be dealt with over the phone or via a mix of telephone help and online access. Progent can make available Cisco CCIE network engineers and CISM and CISSP certified security professionals to help you with the most difficult network problems.
Microsoft Dynamics GP Modifier Consulting Services
Emergency Dynamics GP Modifier Services
Progent's expertise providing Microsoft .NET services and Microsoft SQL Server help, and Progent's programming experience with VBasic, XML, and other developer platforms make it possible to design specialized line-of-business programs and eCommerce solutions that operate transparently with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains management reporting consultants can help you design reports that allow you to track your business more effectively, turning uncooked data into valuable understanding of your business.
Windows Server 2016 On-site Technical Support
Microsoft Windows 2019 Integration
The complexity and integration demands of Microsoft Windows Servers requires a network consulting firm with hands-on expertise and in-depth knowledge in planning and integrating seamless, end-to-end business technology solutions. The experience of Progent's Microsoft-certified experts, which averages more than 10 years working with Microsoft integration, ensures you success configuring Windows Server 2008 and Windows Server 2003 to match closely with your strategic goals. Progent’s IT support can help you with designing, deploying, administering, and supporting Windows Server systems that maximize the productivity of your computer network. Progent’s consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other clients.
Small Business Server 2003 Remote Support Services
SBS Premium Add-on Consulting
Microsoft Small Business Server is a low-cost collection of essential servers that provides the basis for a feature-rich but manageable information. The IT sophistication of the Microsoft .NET components bundled with Small Business Server 2011 requires a computer support expert with real-world experience designing and integrating cohesive, end-to-end business technology environments. Progent's Microsoft SBS Server professionals have an average of more than a decade of background integrating computer networks built on Microsoft platforms. This background ensures you results in deploying, administering, and maintaining network environments that incorporate the Microsoft SBS Server suite of servers and applications.
Microsoft Access scripting Coder
Microsoft Office Access Coder
Progent offers economical remote consulting services for all releases of Microsoft Access including Access desktop and Access Web App and can provide advanced help for application programming, database conversion, performance optimization, BI reporting, and maintenance. Progent also can provide tailored online classes for Access programming and database administration.
Professional Microsoft AD
Active Directory Professionals
Microsoft Windows Active Directory requires significant practical experience to configure optimally across an enterprise. Progent’s Microsoft Premier consultants are experienced in planning, integrating, and supporting sophisticated Microsoft Enterprise Active Directory projects. Progent’s areas of expertise with Windows Server Active Directory include replication problems, multi-domain partition design, repair of corrupted Active Directory objects, dealing with legacy legacy version configuration objects in production Active Directory environments, and repair of failed configurations of AD and Active Directory-integrated programs.
Professional Hybrid cloud
Microsoft Certified Partner Enterprise hybrid cloud integration Technology Professional
Progent can assist you to plan and manage hybrid ecosystems that support Windows and Linux systems and apps in either cloud-centric solutions or in hybrid network models that seamlessly combine local IT assets as well as public clouds. To assist you to integrate public clouds with physical datacenters, Progent offers a range of public cloud migration services such as Azure hybrid cloud planning and deployment consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has 20 years of background delivering high-level consulting expertise online, and Progent can make sure you successfully carry out your cloud integration initiatives on schedule and within your budget.
Microsoft Exchange 2019 Network Consulting Organization
Fault Tolerant Email Migration Consulting
Progent's Microsoft-certified consultants have over 10 years of experience delivering unified communications support for customers that range from small offices to global corporations. Progent provides economical support for all versions of Exchange Server to strengthen email and virus security, design high availability email environments, and facilitate remote and wireless email connectivity. Progent’s Microsoft Exchange support services can help you in planning and implementing a move from an outdated SMPT server or older Microsoft Email software such as Microsoft Exchange 2003 to Microsoft Exchange 2016 Server. In addition provides support for Windows 8, Windows 7, Vista, and Windows XP desktops running Office Outlook and can show you how to configure Microsoft Outlook Web App (OWA) for all major web browsers. For email virus defense, spam blocking and outbound data leak protection, Progent offers Email Guard email filtering and encryption.
Microsoft Office 2003 Networking Support
Services Microsoft Office 2003
Progent’s computer outsourcing support offerings for small companies include planning Windows XP, .NET Server, and Microsoft BackOffice environments, coordinating upgrades to Windows XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk services, remote and on-premises repair, resolving chronic IT problems, and creating a comprehensive security plan. Progent can show you how to enhance network availability and performance with non-stop configuration, redundant network topology, and proactive server monitoring. Progent also provides special project help for large-scale upgrades and can help with requirements assessment, product identification, BOM development, sourcing selection, procurement logistics, and professional documentation. Progent’s IT outsourcing service also features training for office productivity packages such as Office XP.
Offsite Workforce Network Infrastructure Support Outsourcing
Information Technology Consulting Offsite Employees Infrastructure
Progent can assist small and mid-size businesses to design, set up and debug the infrastructure for work-from-home employees.
Forefront TMG 2010 Support and Setup
MCSE Expert Certified Threat Management Gateway IT Services
Microsoft Forefront Threat Management Gateway builds on the proven security capabilities of Microsoft Internet Security and Acceleration Server and offers a centrally managed Internet gateway that delivers a one-server platform for an array of security features including an application and network layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, Virtual Private Network management, plus HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 includes advanced web security reporting capabilities, permits custom reports powered by Microsoft SQL Server, works with Active Directory to simplify policy enforcement, and can be installed as a virtual machine to cut costs and improve recoverability. Progent's Microsoft engineers can help you to design and execute test and production deployments; interface Microsoft Forefront Threat Management Gateway 2010 with Windows 2008 R2, AD, SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint; set up Forefront Threat Management Gateway to run on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing consulting and repair services. Progent can also assist you to migrate smoothly to Microsoft Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.
Network Monitoring Outsourcing
24/7/365 Support and Setup Monitoring and Reporting
Remote continuous network monitoring, proactive alerts, and actionable analytical reporting are vital to preserving the proper operation of your IT system and eliminating unnecessary and expensive disruptions. Remote Monitoring and Management (RMM) solutions have progressed to the point that businesses of any size can afford a level of protection that was once limited to large enterprises. Progent can provide several Remote Monitoring and Management options available as economical services designed to assist you to identify and resolve a most network issues before they get big enough to disrupt productivity.
Remote Support Services System Center 2016
System Center 2016 and Exchange Online Integration Remote Technical Support
System Center 2016 provides major improvements in the management of hybrid cloud environments by offering advanced support for Windows Server 2016, Windows 10 clients; unified management of multi-OS environments that include various Linux distributions, Hyper-V and VMware; and better public and private cloud support including closer integration with Intune for Apple iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team offers advanced remote and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help you to plan and install a new implementation of Microsoft System Center 2016, expand or optimize your current one, migrate efficiently from an earlier release of System Center, or troubleshoot your System Center environment.
64-bit Computing Technology Professional
Microsoft Certified Expert 64-bit Server Consultant Services
Progent’s Microsoft-expert consultants can help your organization to enhance your workstations from 32 bits to 64 bits. Progent can help you to calculate the risks and benefits of migrating to 64-bit desktop processing, plan an efficient migration strategy that reduces operational interruptions, and provide economical, expert online help to assist you to configure 64-bit PC desktop operating systems and application programs on your current hardware.
Configuration Windows Server 2019 Windows Defender ATP
Windows Server 2019 upgrade Remote Support Services
Progent's Microsoft-certified Windows Server 2019 consultants can assist your organization to plan and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid model. Windows Server 2019 offers major enhancements in capacity, performance, ease of management, virtualization, security and compliance, hybrid local/cloud integration, availability, and Linux support.
Emergency Antivirus Support and Integration
Best Small Business Subscription Antivirus
E-Mail Guard from Postini offers constantly upgraded spam and virus blocking, content filtering, and protection from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini partner and service specialist. If your organization is too small to purchase for a standard Postini license, you can still get the use of Postini’s Perimeter Management services through Progent’s E-Mail Guard anti-spam and virus defense service program. Progent’s expert e-mail protection professionals can help you devise an email safety strategy that incorporates antispam and virus protection technologies and policies.
Best Microsoft Office 2003 Network Engineer
Microsoft Windows Small Office Network Consulting
Progent’s IT outsourcing packages offer affordable network consulting for small organizations. Whether it includes designing network architecture, setting up an internal Help Desk or outsourcing a one, deploying a new email platform, monitoring your network, or building a web-based eCommerce solution, outsourcing your IT technical services can contain expenses and minimize risks, allowing network service expenses to grow in a more moderate and controlled fashion than is feasible by building up a large, all-purpose internal IT staff. Progent’s Outsourcing White Paper and datasheets tell you how Progent can enable you to build a secure and robust network foundation for your critical applications powered by Microsoft Windows such as Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Planning Phase: Design and Architecture Proposals Computer Service Providers
Planning Phase: Design and Architecture Proposals Consolidate
In performing consulting projects for corporate clients, Progent follows a phased approach driven by specified milestones so as to achieve financial, scheduling and technical targets while minimizing productivity disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management standards based on the best practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture proposals, pilots, design adjustments, and professional deployment. All facets are recorded to provide a comprehensive description of technical services performed and to assist in downstream network maintenance.
Enterprise Consultant Services
Enterprise Windows Solution Provider
For corporations with branch offices in or any area covered by Progent's consultants, Progent's Microsoft-Certified network support professionals and certified Cisco network specialists offer a range of network support services such as project management, SOX compliance, office relocations, enterprise security, system architecture, local or phone-based emergency support, and troubleshooting for collocation hosting facilities. A Progent IT architect can show you how to plan a multi-office information system that makes smart use of colocation services and Internet hosting sites. Progent’s Microsoft Certified consultants can help large enterprises plan, integrate and support massive rollouts of updated versions of Microsoft products such as Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progent’s CCIE and CCNP experts can assist you to configure Cisco products for connection solutions that incorporate simple, high-speed, integrated, and wireless networking.
WatchGuard Firebox Security Consultancy
WatchGuard Firebox T15 Firewall Cybersecurity Organizations
Progent provides consulting expertise for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to choose, deploy, and maintain a WatchGuard Firewall/VPN appliance that fits your network security needs and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewalls.
Citrix XenServer Consultant
Citrix Server Management Professionals
Progent's Citrix-accredited engineers can assist you to understand the business benefits of XenServer and other Citrix products, and can assist your IT organization to design, test, execute, troubleshoot, and support a Citrix XenServer solution. Progent can in addition analyze your current Citrix technology deployment and help you to enhance resource utilization, performance, protection, availability, and disaster recovery.
Setup and Support Hybrid Office 365 Exchange integration
Microsoft Expert Office 365 authentication Support and Setup
Microsoft supports transparent hybrid ecosystems that combine Office 365 and on-premises Exchange systems. This permits you to have certain mailboxes located at your on-premises datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can assist your organization with any facet of designing, implementing and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can provide occasional expertise to help you through challenging technical bottlenecks and also can provide extensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is completed on schedule and within budget.
Consult CRISC Risk and Information Systems Control
CRISC Certified Risk and Information Systems Control Systems Engineer Consultancy
Progent can provide the guidance of a CRISC-certified risk management expert to assist you to plan and implement an enterprise risk management (ERM) strategy based on leading practices promoted by CRISC and geared to match your company's risk tolerance, business goals, and budgetary guidelines.
Amazon Marketplace Web Service programming Design Firm
Amazon MWS integration training Development Companies
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to streamline their business processes by automating key sales functions including listings, orders, payments, fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales, merchants can expand their market, lower their cost of sales, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development staff and provide programming, workflow integration, project management support, and training so you can cut development time and speed up your return on investment.
Microsoft Certified Consultancy Services Online Visio Training
Online Office 365 Word Training Setup
Progent offers live online instruction for popular client applications and environments such as Office and Office 365 Excel, Word, PowerPoint and Project plus Adobe Acrobat, Photoshop, Crystal Reports, and Windows 10 and 8.1. Remote training provides the advantages of traditional physical classroom instruction, such as instant interaction between students and teachers, but eliminates the expenses of transportation and the challenge of trying to synchronize the schedules of multiple trainees. Available to individuals or groups of all sizes, Progent's virtual training permits the instructor to run the class from an online facility while the clients can be spread across a campus or across the the U.S. Virtual instruction deploys powerful teaching tools such as virtual white boards, electronic hand-raising, and shared applications. Classes can be brief and targeted to specialized subjects or extended in time and broader in scope.
Exchange Server Network Engineer
24x7 Exchange Server Technical Consultant
Progent's Microsoft-certified professionals have 20 years of background planning, installing, and maintaining messaging solutions for businesses in the and throughout the U.S. Progent offers economical Microsoft Exchange Servers consulting services to ensure that your email environment offers compliance, high availability, easy access for off-site and wireless users, efficient management utilities, and productive integration with telecommunications. Progent offers consulting and integration services for Microsoft Exchange 2016 Server, Exchange 2013 Server, Microsoft Exchange 2010 Server, Exchange 2007 Server, Microsoft Exchange 2003 Server, and Exchange 2K. Progent can also assist small or mid-size companies to upgrade to Exchange 2016 or MS Exchange 2013.
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