Memphis Work from Home Employees Integration Consultants
Call Desk Augmentation and Outsourcing Consulting and Support Services
Expanding your at-home workforce may have a major effect on IT architecture, cybersecurity, and corporate workflows. Progent has two decades of experience helping SMBs to plan, deploy, administer, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Memphis organization to pick the appropriate tools and follow best practices in creating and operating a safe virtual solution for teleworkers that facilitates collaboration and delivers top value. Progent can provide services that go from on demand guidance for getting you past occasional IT roadblocks to comprehensive project management to help you carry out business-critical initiatives.
Progent can assist Memphis, Tennessee businesses to succeed with any facet of creating a high-functioning work-from-home ecosystem by providing network infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk augmentation, cybersecurity, data protection solutions, and unified management.
Help Desk Call Center Support for Telecommuters
A sudden, organization-wide changeover to a teleworker workforce, which could be motivated by a pandemic or as part of a business continuity preparedness plan, can overwhelm even a well-staffed in-house Help Desk. Progent's Help Desk services allow organizations to outsource or augment their Help Desk Call Center by using Progent's online Technical Response Center (TRC) team.
- Progent's Standard Help Desk Call Center services leverage Progent's extensive team of remote IT support experts combined with world-class ticketing and tracking software to offer an economical, advanced Support Desk. Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of online Level 1 PC support from service requests through trouble ticket generation, desktop sharing, issue resolution, and reporting. A web-based User's Service Portal allows teleworkers to monitor or edit their current tickets, add details, and upload screenshots or relevant files. Support services are delivered at a significant discount off Progent's ordinary Level 1 desktop support rates, and Progent offers optional rapid hand-off to Level 2 and Level 3 support experts to resolve advanced problems. To find out more, go to Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Call Center Augmentation Service enables your company to augment your existing Support Desk organization by sharing delivery of Call Desk services seamlessly between your in-house IT support organization and Progent's nationwide team of PC support engineers and subject matter specialists. Progent's co-managed Support Desk service is based on a collective support model utilizing the leading PSA platform for handling service requests and ticketing, establishing ownership, tracking progress, and generating management reports. For details about how Progent's Call Desk Supplementation Services can enable your business to provide world-class IT support to your telecommuters, refer to Progent's Help Desk augmentation Services.
Contact Progent for Telecommuter Support Services
To contact Progent about building and maintaining an efficient work-from-home solution for your Memphis, Tennessee organization, phone
An index of content::
SQL Server 2014 AlwaysOn Integration
SQL Server 2014 Cardinality Estimation Network Consultants
SQL Server 2014 incorporates significant improvements in critical areas such as performance, availability, security, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that operates transparently with all types of applications including OLTP, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient online and on-premises services including planning, deployment, management, remediation, and application development services to enable organizations of all sizes to achieve fast return from their SQL Server 2014 deployment.
Citrix Xen Hypervisor Professionals
Consulting Services Citrix Virtual Server
Progent's Citrix-certified consultants can assist you to evaluate the business advantages of XenServer as well as other Citrix platforms, and can help you to design, test, execute, troubleshoot, and maintain a XenServer solution. Progent can in addition assess your existing Citrix technology deployment and show you how to enhance consolidation, responsiveness, security and compliance, uptime, and disaster recovery.
Lockbit ransomware recovery Consultants
24x7x365 WannaCry ransomware recovery Specialist
Progent's experienced ransomware recovery consultants can help your business to restore a network victimized by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, Lockbit or Egregor.
Microsoft Exchange 2016 IT Specialist
Networking Firm Spam filter
Progent's Microsoft-certified consultants have over a decade of background delivering unified communications solutions for customers that range from small offices to large corporations. Progent offers affordable support for all versions of Exchange Server to strengthen email and virus security, design high availability email systems, and implement off-site and mobile email connectivity. Progent’s Exchange consulting services can assist you in designing and carrying out a move from an outdated SMPT server or unsupported Microsoft Email package such as Exchange 2003 to Exchange 2016 Server. Progent also offers support for Windows 8, Windows 7, and Windows XP desktops using Office Outlook and can help you integrate Outlook Web App (OWA) for popular web browsers. For email virus protection, spam blocking and outbound data leak protection, Progent offers Email Guard managed services.
Engineers macOS Configuration
macOS Online Consulting
Progent provides national online help and troubleshooting services for businesses who run Apple Mac environments or whose IT systems include a mix of macOS and Mac OS X with Microsoft Windows products. Progent's engineers can provide macOS and Mac OS X users a variety of IT services including desktop assistance, migration to the current version of OS X from earlier editions of Apple macOS and Mac OS X, plus help with Apple macOS and OS X application software. Progent can also assist your business with iPhone and iPad integration and management, or migrating to iCloud. Remote technical support offers optimum return for your IT budget by preserving user productivity and limiting the hours billed for network analysis and repair. Advanced remote support utilities and skilled service specialists and engineers combine to enable Progent to handle most network problems without wasting time and money by going to your site. In the vast majority of situations your network problems can be remediated over the phone or through a mix of phone help and online access. Progent can put you in touch with Cisco CCIE network experts and CISA and CISM certified security specialists to assist you with the toughest network issues.
After Hours Microsoft Dynamics GP ERP Onsite Technical Support
Microsoft GP/Great Plains IT Services
Progent’s Microsoft certified consultants offer a range of consulting services for Microsoft Dynamics GP. Microsoft Dynamics GP is a Microsoft accounting platform and business management solution built, like all Microsoft accounting tools, on the expandable and popular foundation of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the most recent version of Microsoft accounting software in the Dynamics GP/Great Plains line, offers an affordable solution for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Dynamics GP/Great Plains is simple to deploy and configure, and with its modular design you can license only the capability you currently require, with the option to expand users and enlarge functionality when necessary. Progent’s Dynamics GP/Great Plains Software consulting experts can show you how to deploy, configure and administer Microsoft Dynamics GP 2010 and also earlier versions of Microsoft Dynamics GP/Great Plains.
E-Commerce Development Firm
Development Firms Access Report
For custom application development, Progent can provide programming consultants to write business software in areas such as commercial transaction webs, web development, Microsoft Dynamics packages such as Great Plains Software accounting system, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent’s experts can use Internet Information Services to create custom eCommerce solutions based on Microsoft ASP.NET. Also, Progent can provide experts in a broad range of custom program development environments including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also offers specialists in custom Access, custom Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
24/7/365 Small Business WAP351 Consultants
Best Small Business 100 AP Technical Support Services
Progent's Cisco-certified wireless technology consulting experts can help you to deploy, manage, and debug Cisco Small Business Wi-Fi Access Points.
SQL Server 2012 Performance Tuning Technology Consulting Services
Integration SQL Server 2012 xVelocity
Progent can provide the support of Microsoft-certified engineers and experienced database application developers, database administrators, project managers, network infrastructure architects, business continuity planning specialists, and certified data security professionals to help you to assess the likely advantages of Microsoft SQL Server 2012 for your organization, install test environments at your site or at Progent's lab, plan and execute out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from legacy database platforms, and configure a cost-effective and secure network infrastructure that lets you maximize the business benefit of SQL Server 2012.
SUS Consultant Services
Microsoft Software Update Services Consultants
Microsoft Windows Server Update Services enables information technology administrators to deploy and monitor the most recent Microsoft patches and security releases to Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft WSUS, IT personnel can fully and effortlessly manage the distribution of updates that are published through Microsoft Update to servers and workstations in a company. Progent can assist you with complex details of the initial configuration of Microsoft SUS such as designing the Microsoft SUS deployment, setting up user's computers, defining the Group Policy parameters, and ensuring your Microsoft Software Update Services Group Policy Object is linked to an Active Directory container appropriate for your system environment.
Midsized Office Network Services
24x7x365 Computer Support Consultants Midsize Business
Progent offers network support for mid-size businesses who have 100 to 250 system clients. The mid-size business or office has traditionally been an overlooked segment of the market for IT consulting services. The cost structures and service access models of large outside service firms make them too expensive for the ordinary small company or small medium business (SMB), which commonly relies on a modest information technology budget with which to support an information system whose advanced technology and sophistication are often similar to the information systems of far larger enterprises. Progent's support delivery model, which takes great advantage of online service, virtual office technology and proactive server monitoring, significantly reduces the IT maintenance expenses of an SMB while providing the mid-size company with enterprise-level support from professional, world-class experts knowledgeable in a wide array of small business network solutions. If your medium size organization or small business is searching for levels of network support needed by a medium size organization without paying big-company costs, you need Progent.
Mobile Laptop Computer Setup
Telecommuting IT Outsourcing Companies
Progent's remote connectivity and smartphone synchronization experts can help your business to plan and configure secure access solutions for off-site desktop PCs, laptops, and smartphones so they integrate tightly with your information network, allowing you to optimize the efficiency of your off-site workforce.
At Home Employees Cloud Integration Troubleshooting
Integration Services Offsite Employees Cloud Integration
Progent can help small and medium-size businesses to provision their at-home workforce with seamless access to cloud applications and services.
Professional Office 365 AD FS
Hybrid Configuration Wizard Troubleshooting
Office 365 Exchange Online allows you to utilize cloud-resident virtual machines, mailboxes and other Exchange components to reduce capital costs and management hassle. You can configure Exchange Online to host all your Exchange mailboxes, or you can set up a hybrid solution that incorporates both local and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer affordable online support to help your organizations to assess the potential advantages of Office 365 Exchange Online, plan a solution that makes sense for your functional requirements and IT budget, implement an efficient migration from your current Exchange system to one that incorporates Exchange Online, train your IT team and end users, and provide as-needed consulting and troubleshooting.
Best Microsoft Lync Presence Specialists
Microsoft Lync Server Instant Messaging Online Support
Microsoft Lync Server 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop collaboration, and both IP-based and public switched telephone network (PSTN) telephony. Microsoft Lync 2010 can enhance the capability of Microsoft Exchange Server, SharePoint Server and Office or Office 365 and simplify administration through integration with Active Directory. Lync can also cut expenses by doing away with Voice-over-IP equipment and subscription fees, PBX gear, or conventional teleconferencing technology. Progent's Microsoft-certified IM and Presence consultants offer remote and onsite support to assist your company to manage and troubleshoot your current Lync 2010 deployment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is the new version of the product family. Progent can also assist your organization to design and carry out a smooth Skype for Business migration.
Urgent Branch Office Network Designers
Site Move Consultants
For enterprises with branches in or any region served by Progent's consultants, Progent's Microsoft-Certified network support professionals and authorized Cisco system consultants offer a range of network consulting services including project planning, Sarbanes Oxley compliance, site moves, enterprise security, system architecture, local or remote emergency support, and technical support for data center hosting environments. A Progent IT architect can help you plan a multi-office network that makes efficient use of collocation services and Internet hosting sites. Progent’s Microsoft Premier engineers can help large enterprises design, deploy and support major rollouts of the latest versions of Microsoft products such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progent’s CCIE and Cisco Certified Network Professional consultants can assist you to configure Cisco products for connectivity solutions that incorporate basic, high-performance, integrated, and wireless networking.
SCCM and Windows 10 Consulting Services
Emergency SCCM Planning IT Consulting
System Center Configuration Manager automates application and device deployment across multiple sites, centralizes security and compliance settings management, keeps track of network assets, guards against corporate data leakage, performs network health monitoring, allows secure self service, and offers a single control mechanism for administering mixed-operating system ecosystems based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration experts can assist you with any facet of designing, installing, using and repairing a System Center Configuration Manager solution for local, cloud, or hybrid environments.
Award Winning Small Business IT Outsourcing Engineer
24 Hour CIO Outsourcing Engineer
Progent is structured to deliver in-depth online consulting for all technical areas common to today’s small business information networks and allows you to outsource an array of vital, as-needed support services including a temporary CIO to provide advanced planning and budgeting skills, a Technical Response Center for help desk support, proactive server monitoring, spam/virus filtering as a managed service, best-practices project management for major projects like office relocations orOS upgrades, Cisco-certified experts for designing fast and reliable network infrastructure, certified security engineers to verify information protection and compliance, disaster recovery experts to help design business continuity strategies, and software developers to create, enhance, or troubleshoot mission-critical applications.
Questions about Freelance Network Consultants Contract Job
Q and A about Microsoft Certified Professional Careers
To see answers to common questions about being a consultant at Progent, go to Employment at Progent FAQs.
Largest Information Transfer Online Support
IT Training Consultant Services
Progent is committed to knowledge transfer from Progent's support experts to customers. By educating clients to deal with problems that are within their scope, Progent can concentrate on offering hard-to-find services where Progent has little competition. Small businesses who work with familiar freelance service providers or who employ internal support personnel benefit when Progent passes on knowledge about new technology and proven methodologies to make their networks more robust, protected, and efficient.
Meraki Switch Deployment Technical Consultant
Emergency Meraki Switchies Integration Support
Cisco's Meraki MS line of access and aggregation switches are intended for environments ranging from small branches to large campuses. Progent's Cisco-certified CCIE consultants offer affordable online consulting expertise to help your company to plan and implement an efficient network architecture based on Meraki MS switches, streamline network administration with Meraki's cloud-based management architecture, define policies to ensure compliance, create and validate a disaster recovery strategy, and resolve technical issues related to any aspect of your Meraki ecosystem. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to build a unified networking infrastructure.
Exchange Online Archiving Network Consulting
Open Now Hybrid Office 365 solutions Consultant
Microsoft has made a strong effort to enable seamless hybrid networks that combine Office 365 and on-premises Exchange deployments. This allows you to have certain mailboxes hosted at your physical datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can help you with any facet of planning, implementing and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can provide occasional expertise to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Office 365 initiative is completed on schedule and on budget.
Problem Escalation Through Teamwork System Consultants
Company-wide Standards for Best Practices Online Support Services
Progent’s team of Microsoft and Cisco Certified consultants average longer than a decade of real-world professional background, in the trenches of network service, performing a broad variety of IT tasks for an extensive mix of businesses. Each Progent support professional shares a refined set of individual best practices which are combined into shared leading practices training that Progent instills in its consulting personnel. This ensures that you get not just world-class technical capability, but also a support engineer with proven methods for applying computer knowledge to fix actual IT problems efficiently.
ISA Server 2006 Technical Support Services
Microsoft ISA Server 2006 Online Troubleshooting
Secure Application Publishing with Internet Security and Acceleration Server 2006 allows more protection of intranet applications while enabling enhanced efficiency by making these applications accessible to authorized remote or mobile users. Internet Security and Acceleration Server helps protect corporate applications, services, and data throughout all network components with application-layer filtering and powerful publishing tools. Progent's Microsoft-premier Internet Security and Acceleration Server 2006 consultants can help you plan, deploy, set up, and support Internet Security and Acceleration Server 2006 on your network so that your business achieves a smart and economical balance of security, productivity, and performance.
Consulting Services Windows 2003
Windows 2003 Network Engineer
Progent's Microsoft-certified Windows Server 2003 engineers can provide network help and IT consulting for the complete family of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Windows 2000 Server. Progent's Windows 2003 upgrade, integration, administration, and maintenance offerings include network design, deployment, project management, on-premises and off-site technical support and troubleshooting, Help Desk services, expert security consulting, turn-key outsourcing, and expert co-sourcing.
macOS Phone-based Consultancy
24 Hour Mac IT Solution Providers
Progent provides nationwide remote phone support and consulting services for businesses who operate Apple macOS and OS X environments or whose information systems include a combination of Apple Mac and Microsoft technology. Progent's consultants can provide Mac users a variety of services including desktop assistance, migration to the current edition of macOS from earlier editions of macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also help you with iPhone and Apple iPad integration and management, or migrating to Apple's iCloud services. Remote network consulting offers optimum leverage for your IT budget by extending client productivity and limiting the hours charged for network repair services. Sophisticated online support technology and experienced service specialists and engineers combine to enable Progent to handle the majority of network problems without wasting time and money by traveling to your location. In most of cases your IT issues can be dealt with over the phone or via a mix of phone support and online connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISA and CISM premier security professionals to assist with the most difficult network problems.
Microsoft Entourage and Exchange Professional
Outlook Web App and Mac Support Outsourcing
Exchange Servers and Apple Mac workstations can co-exist efficiently. Progent's Apple and Microsoft certified consultants can help you set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can collaborate with teammates who use Outlook. With Exchange and Entourage for Mac, Exchange and Apple Macintosh systems can collaborate, allowing Mac users to get and send messages, examine the GAL, copy addresses, sync up calendars, and alert people to meetings with your Exchange account. Progent will make sure that your Exchange Server is appropriately configured and that WebDAV and Outlook Web Access are working. Progent also can provide customized one-on-one Entourage training.
Consulting Hourly Price System Engineers
Consultant Hourly Cost Information Technology Manager
Progent's pricing policy is to charge for phone support and in-person help by the minute. As a result, you owe just for delivered services. Progent does not demand a higher rate for off-hours or priority service, and inside California or in regions where Progent offers in-person service, Progent does not charge for travel except for urgent support where on-site work is less than four hours. In addition, Progent imposes no startup fee and requires no retainer for services provided during normal working hours. Many service firms impose substantial minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity avoids big bills for quick fixes so you won't be forced to permit simple problems to fester.
24-Hour SonicWall TZ Firewall Security Tech Services
SonicWall NSA 9250 Firewall Cybersecurity Companies
Progent's SonicWall firewall consultants can help you configure, manage, and troubleshoot SonicWall firewall products including the newer SonicWall TZ and NSa Series of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISM and GIAC-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into an end-to-end security plan and build protection into your corporate practices.
Microsoft Desktop Network Recovery
Information Technology Consulting Company PC Desktop
Progent can deliver a wide array of cost-effective consulting and support services to assist your business to deploy, configure, troubleshoot, and manage workstations and notebooks powered by Windows, macOS and OS X, or popular editions of Linux. Progent can offer onsite or remote technical support for single computers or laptops or work with your business to plan and carry out a company-wide migration to new or revised OS platforms and business applications. Progent can also provide consultants and technicians to help your company to plan for and implement a company move or consolidation designed to produce the least possible interruption to your productivity.
Cisco Firewall and IPS Specialists
ASA Engineer
Progent's Cisco CCIE-certified networking experts can assist your organization to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to configure, manage, update and debug Cisco ASA 5500-X security appliances with Firepower Services.
Dynamics GP Support and Integration
Microsoft GP/Great Plains Consultant
Progent’s Microsoft certified experts offer a variety of consulting services for Microsoft Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft accounting package and corporate management tool built, like all Microsoft financial tools, on the scalable and popular foundation of Windows technology. Dynamics GP 2010, the most recent edition of Microsoft financial products in the Dynamics GP family, provides an affordable tool for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and human resources. Dynamics GP/Great Plains is easy to install and configure, and with its segmented approach you are able to license only the functions you currently require, with the option to expand clients and increase capabilities when necessary. Progent’s Dynamics GP/Great Plains Software consulting experts can help you install, customize and manage Microsoft Dynamics GP 2010 as well as earlier editions of Microsoft Dynamics GP.
Open Now Expert Microsoft Certified ISA 2004 Firewall IT Services
Microsoft ISA Server Specialist
Progent's certified Forefront Threat Management Server 2010 and Internet Security and Acceleration Server 2006 experts can help you to design, deploy, and support an implementation of Forefront TMG or Internet Security and Acceleration Server 2006 on your network that delivers the firewall protection, speed and manageability that your business needs.
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