Expanding your at-home workforce may have a major effect on IT architecture, cybersecurity, and corporate workflows. Progent has two decades of experience helping SMBs to plan, deploy, administer, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Memphis organization to pick the appropriate tools and follow best practices in creating and operating a safe virtual solution for teleworkers that facilitates collaboration and delivers top value. Progent can provide services that go from on demand guidance for getting you past occasional IT roadblocks to comprehensive project management to help you carry out business-critical initiatives.
Progent can assist Memphis, Tennessee businesses to succeed with any facet of creating a high-functioning work-from-home ecosystem by providing network infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk augmentation, cybersecurity, data protection solutions, and unified management.
Help Desk Call Center Support for Telecommuters
A sudden, organization-wide changeover to a teleworker workforce, which could be motivated by a pandemic or as part of a business continuity preparedness plan, can overwhelm even a well-staffed in-house Help Desk. Progent's Help Desk services allow organizations to outsource or augment their Help Desk Call Center by using Progent's online Technical Response Center (TRC) team.
Contact Progent for Telecommuter Support Services
To contact Progent about building and maintaining an efficient work-from-home solution for your Memphis, Tennessee organization, phone