Memphis, TN Online Support from Certified Computer Troubleshooting Experts
Progent's network tech support services can deliver your Memphis, TN company budget-friendly and reliable access to Microsoft and Cisco certified consulting experts. By providing IT consulting help when you need it, providing advanced knowledge for line-of-business applications, delivering value-added services such as 24x7 network monitoring, and invoicing only for support you use, Progent gives your Memphis, Tennessee business an economical alternative for maximizing the profitability of small-scale office information systems. Whether you have a local datacenter, connect to cloud resources, or have a hybrid cloud-and-local solution, Progent is the intelligent way for businesses and local governments to build and maintain a robust and safe IT network and to benefit from fast access to the experienced consulting ordinarily restricted to businesses who are able to maintain a sizeable in-house information technology organization.

For larger companies, Progent offers co-sourcing and project management services to add to the subject matter expertise of your internal IT support staff. This can cut costs and help meet schedules for major projects like application programming, business continuity planning and testing, network security evaluations, office consolidations, or software migrations and upgrades.

Progent can also provide the services of certified experts to assist your business to design and execute your cloud computing strategy.

Core Products and Technologies Supported by Progent for Memphis, Tennessee Business Networks
A Microsoft-certified Partner computer support firm that maintains a large group of Cisco CCIE network infrastructure consultants and Apple certified engineers, Progent offers emergency assistance and affordable online consulting to Memphis, TN small businesses for a wide range of information technologies such as:

Service Delivery Options Available for Memphis, Tennessee Companies
Progent offers a variety of alternatives for providing small companies and local governments with cost-effective IT services for technical support, system architecture, hosting services, and IT management outsourcing. Progent's model for providing computer support is built on the Help Desk Call Center operational structure familiar to larger IT groups. Progent's Help Desk Call Center Support Model promotes fast response, thorough activity records, consistent follow-up, and tight cost monitoring across a range of network support delivery alternatives that include online troubleshooting, in-person help, high-end consulting, plus server and application hosting.

  • Remote Support
    Progentís Technical Response Center (TRC) offers urgent and scheduled online assistance for Windows, Linux, Apple OS X, and Cisco-powered systems in the U.S. and worldwide. Progent's seasoned service experts can assist customers to analyze and repair hardware and software problems without the expense or time loss of on-premises support visits. The experience of Progent's IT consultants allows them to handle most network issues quickly. For the toughest issues, Progent's breadth of expertise allows the support team to escalate troubleshooting tasks to world-class specialists. Progent provides a streamlined, web-accessible signup procedure for first-time customers to address emergency situations and Progent charges by the minute with zero startup charges or time minimums, so you are invoiced only for the support you receive. Experts you can access remotely include Cisco-premier CCIE network engineers, Microsoft-Certified MCSE consultants, and CISA-certified security professionals. Find out more details concerning Progent's remote network support services.

  • On-site Service
    Progent offers on-site technical assistance for registered clients in larger cities in the United States. Progent's onsite service personnel can operate in tandem with Progent's remote service engineers to deliver small and midsize companies the optimal solution: on-premises support technicians when you need them as well as the on-line help of Progent's seasoned team of network engineers, security professionals, and business application developers. The response time for on-site service visits is typically under 24 hours. There is no sign-up or retainer fee for registering as a Progent client for on-premises service. Find out more details about how and why to register for Progent's onsite network support.

  • Help Desk Call Center
    Progent's Standard Help Desk Services provide smaller businesses a complete service desk solution that manages all facets of remote desktop support from service requests through ticketing, remote desktop control, progress tracking, problem solving, and reporting. Progent provides call desk services at a significant discount off Progent's regular desktop service rates, and Progent offers the option of fast as-needed escalation to subject matter experts to handle the most issues. For details, visit Online Help Desk Services.

  • IT Consulting Expertise
    Progent provides small companies budget-friendly access to enterprise-class IT professionals who can provide assistance with critical products and technologies including
  • Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server expertise, Cisco network architecture, company-wide network protection engineering, non-stop it system consulting, server virtualization strategies, plus integration, programming and support for business software such as financials, operations, business analytics, CRM, and productivity suites. Progent can provide assistance with one-time projects including office moves and major software upgrades, extended projects like management analytics software development and support, database software programming and DBA support, and web development, continuing services including Microsoft System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting services for network health monitoring and system administration, or emergency services such as data restoration and virus removal.

  • Application Server Hosting
    Progent can host key business applications such as Microsoft Exchange Server and Microsoft SQL Server in order to provide small and midsize businesses with greater levels of availability, security, and performance than is possible using the type of internal data center that is practical for the majority of small companies. Since Progent uses the same facilities that host the equipment of many of the planet's biggest IT organizations, Progent can save you the expense of creating and maintaining the systems required for world-class environmental control, electrical failover, and uninterruptible Internet connectivity. For managed application servers, Progent can also see to it that patches and revisions remain current, security and efficiency is constantly tracked, and systems and data files are regularly backed up and ready for full and rapid restoration. Learn additional information about Progent's hosting services for Exchange Server and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting offers complete hosting services for all of a small or midsize company's production servers in an environment that not only provides the highest degree of dependability and scalability but that is also easy for customers to migrate to a different service provider or to move in-house when your business situation warrants it. Progent's Private Cloud hosting is built around tested virtual server techniques that allow businesses with multi-vendor environments to benefit significantly on the costs of hardware, infrastructure maintenance, and network management while getting world-class availability and an unparalleled degree of vendor flexibility. Unlike conventional Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting Service encompasses all server-based software in one centrally managed service, can support the mixed- platform and loosely standardized networks common with small businesses, and keeps control of the software licenses in the customer's possession so that moving to a different virtualized host is quick, safe, and inexpensive. This eliminates ending up a prisoner of a specific hosting provider while still offering all the cost savings related to SaaS hosting services.

  • Hybrid Cloud Planning and Integration Services
    Progent offers expert online consulting support to help organizations of all sizes connect their IT infrastructure with popular public clouds including Azure and Amazon Web Services (AWS). Progent can help your it team to plan and manage hybrid ecosystems that support Windows and Linux operating systems and applications in either cloud-based solutions or in hybrid network models that utilize local resources along with public clouds. To assist you to incorporate public clouds with networks, Progent can provide a variety of cloud integration services that include Office 365 integration with on-premises installations of Exchange, Microsoft Azure design and integration consulting, Amazon AWS cloud integration support, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud Platform integration expertise. Progent has over 20 years of background delivering high-level consulting support online, and Progent can help you complete your cloud migration projects on schedule and within your budget.
Progent's Fixed-price Managed Services for Outsourcing Network Management
Progent's affordable ProSight series of network management outsourcing services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes cutting edge behavior-based analysis technology to guard endpoint devices as well as servers and VMs against modern malware attacks like ransomware and email phishing, which routinely evade traditional signature-based AV tools. ProSight ASM protects local and cloud resources and offers a unified platform to address the complete threat lifecycle including protection, infiltration detection, containment, cleanup, and forensics. Key features include single-click rollback with Windows VSS and real-time network-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
    ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable multi-layer security for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alarms, device control, and web filtering through cutting-edge tools incorporated within a single agent managed from a single control. Progent's data protection and virtualization consultants can help you to design and configure a ProSight ESP environment that addresses your company's unique requirements and that allows you achieve and demonstrate compliance with government and industry information protection regulations. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require immediate attention. Progent's consultants can also assist your company to install and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange filtering.

  • ProSight Data Protection Services: Managed Cloud Backup and Recovery
    ProSight Data Protection Services provide small and mid-sized organizations an affordable and fully managed service for reliable backup/disaster recovery (BDR). For a low monthly price, ProSight Data Protection Services automates and monitors your backup activities and enables rapid restoration of critical files, apps and VMs that have become lost or damaged as a result of component failures, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR specialists can deliver advanced expertise to set up ProSight Data Protection Services to to comply with regulatory requirements such as HIPPA, FINRA, and PCI and, whenever necessary, can help you to restore your business-critical data. Learn more about ProSight DPS Managed Cloud Backup.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller organizations to map out, monitor, reconfigure and debug their connectivity appliances like routers and switches, firewalls, and load balancers as well as servers, printers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology maps are always current, captures and manages the configuration of almost all devices connected to your network, monitors performance, and generates alerts when problems are discovered. By automating time-consuming network management processes, WAN Watch can knock hours off common tasks such as network mapping, reconfiguring your network, finding appliances that need critical updates, or isolating performance issues. Learn more about ProSight WAN Watch infrastructure management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption platform that incorporates the technology of leading information security vendors to provide centralized control and comprehensive security for all your inbound and outbound email. The hybrid architecture of Email Guard managed service integrates cloud-based filtering with a local gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from reaching your network firewall. This decreases your vulnerability to external threats and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a deeper layer of analysis for inbound email. For outbound email, the on-premises gateway offers AV and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that originates and ends within your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus blocking, content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Desktop Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system operating at peak levels by checking the state of critical assets that drive your business network. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your specified IT management personnel and your Progent engineering consultant so all potential problems can be addressed before they can disrupt productivity Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a protected Tier III data center on a fast virtual host configured and maintained by Progent's network support professionals. Under Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS software, and the applications. Because the system is virtualized, it can be ported easily to a different hosting environment without a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not tied one hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, retrieve and safeguard data about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save up to half of time wasted trying to find vital information about your IT network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents required for managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether youíre making improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you require as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and medium-size organizations to get an objective assessment of the health of their information system. Based on a selection of the top remote monitoring and management (RMM) tools in the industry, and supervised by Progent's world-class team of IT experts, ProSight Network Audits show you how closely the deployment of your essential network devices conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate benefits such as a more manageable Active Directory (AD) system. Both also come with a year of cutting-edge remote network monitoring and management (RMM). Benefits can include simpler network management, improved compliance with data security regulations, higher utilization of IT assets, quicker troubleshooting, more dependable backup and recovery, and higher availability. Learn more information about Progent's ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service based on a brief phone interview with a Progent information assurance expert. The interview is designed to help evaluate your company's preparedness either to stop or recover rapidly after an attack by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to gather information concerning your current security profile and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to create a cost-effective security and backup/recovery environment that meets your business requirements. For additional information, see Progent's ProSight Ransomware Preparedness Report Service.

Why Progent Offers the Smart Alternative for Memphis, Tennessee Small Businesses
Progent's size, depth of information technology skill, and familiarity with corporate IT consulting allow small businesses to sidestep the problems related to excessive reliance on small service organizations or independent engineers.

Teaming with Progent's Experts enables your business to:

  • Avoid Excessive Reliance on Individual Support Consultants
    For IT services, small companies sometimes depend heavily on independent engineers. Although individual service engineers have lower expenses than more substantial support firms and can afford to charge apparently lower rates, individuals are frequently too overworked to react rapidly to urgent situations. If an independent engineer is occupied with another customer, ill, on vacation, or in class, the absence of backup staff may force your company to wait for help during a crisis. The more your company grows, network downtime or problems with line-of-business programs become more costly. The dollars you believed you were conserving on an independent consultant can disappear fast because of lost output. Also, when independent consultants encounter unfamiliar problems, the unavailability of a large engineering team to count on for assistance forces them to learn with the meter running while your company winds up footing the costs for their continuing training.

  • Have Access to Certified Professionals in Sophisticated Network Issues
    The majority of small service firms or freelance consultants specializing in small company network support may excel at providing routine solutions but lack the seasoning to deal cost-effectively with complicated IT configurations with a variety of platforms, multiple sites, Voice over IP systems, mobile workers, interconnected financial and analytical applications, data-driven web sites, and specialized business software. Progent's experience with worldwide enterprises and Progent's extensive team of specialists can benefit your business because enterprise networks are characteristically complicated, integration problems require thorough understanding of in numerous technical areas, and reaching an acceptable degree of robustness, reliability, and protection requires enterprise-tested processes.

  • Create a Firm Basis for Growth
    Small businesses often begin with a network cobbled together on a shoestring budget. Without a proper architecture, a series of band-aid repairs often get piled onto of a tenuous foundation. As a company evolves, stability and scalability problems can undermine the success of the organization. Such networks require proper evaluation, intelligent business planning, and broad-based expertise to upgrade to a network infrastructure that will act as the reliable foundation to handle critical business requirements and support downstream expansion.

  • Work with Solution Providers, Not Product Resellers
    Small businesses require guidance and insight to navigate through an increasingly complex maze of IT options offered for accelerating business growth and enhancing productivity. Businesses do not need an IT engineer or service organization that attempts to sell them a product. Progent eliminates conflicts of interest by not selling hardware and software. Progent offers services and expertise exclusively. This allows Progent to align technical support with the real interests of clients. Combining IT consulting and product selling can lead to a situation where the recommended solution is based on a preselected vendor instead of being driven by the actual requirements of a customer.

Get in Touch with Progent
In case your Memphis, Tennessee business needs to get in touch with Progent to find out about IT outsourcing, consulting, or technical support, call 800-993-9400 or see Contact Progent.

Immediate Remote Technical Support
For immediate online help, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



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ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller businesses to diagram, track, optimize and debug their connectivity hardware such as routers, firewalls, and access points as well as servers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that network maps are always current, copies and displays the configuration information of virtually all devices on your network, tracks performance, and generates notices when potential issues are detected. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can knock hours off ordinary chores such as network mapping, reconfiguring your network, locating appliances that require critical software patches, or identifying the cause of performance issues.

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Service Reporting On-site Support
Service Reports IT Consulting

Progent uses an enterprise-class support reporting system that records and formats detailed documentation for all delivered services. Unlike some freelance consultants or small service firms who offer minimal documentation or specifics of services done, every service provided by Progent is tracked by full documentation. Each Progent consultant has access to the service reports sent by each staff member to each client. The practice of documenting and organizing service records results in more effective support and eliminates a slew of typical misfortunes such as when a service customer is effectively held hostage to a consultant who refuses to release vital service information.

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24/7 Azure Stack integration Engineers
Microsoft Certified Partner Engineer Azure and SharePoint integration

Progent's consultants can assist you with every phase of Microsoft Azure integration including needs definition, prerequisites evaluation, solution design, pilot testing, implementation, centralized administration, performance optimization, license controls, disaster recovery preparedness, security planning, and regulatory compliance validation. Progent can assist your IT staff to set up and troubleshoot firewalls and VPN tunnels so your clients can securely access to Azure resources, and Progent's Microsoft-certified consulting experts can assist you set up critical Microsoft platforms to run in the cloud including Microsoft Windows Server, Exchange, SQL and Skype for Business. Progent can also assist you to set up a hybrid cloud ecosystem that transparently integrates physical datacenters with Azure-based services.

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VPN Online Technical Support
VPN Consulting Services

Progentís Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or mid-size business integrate and maintain Ciscoís security and VPN technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are simple to administer and offer the flexibility to evolve with your changing business requirements. Progentís Cisco-Certified network experts support Ciscoís comprehensive family of hardware and software targeted at preventing data theft, virus and worm outbreaks, Denial of Service attacks, and other security risks to your information system. Progent can help you deploy Cisco technology to get safe access, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a central client access control foundation for user certification, permissions, and tracking from a graphical Web interface.

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Biggest Consult ProSight infrastructure documentation management
ProSight IP address management Consult

Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and protect data about your network infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be warned about upcoming expirations of SSLs or domains. By cleaning up and managing your IT infrastructure documentation, you can save up to half of time thrown away searching for critical information about your network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents related to managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether youíre planning enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you need when you need it.

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UNIX with Windows Support Services
Professional Solaris with Windows

Progent's UNIX family support services offer small and mid-size companies and software developers support for administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your business contact with UNIX experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISSP credentials. This wide array of expertise provides you with a convenient one-stop consulting firm to show you how to build and maintain a secure and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft interoperability by integrating MS Windows with major versions of UNIX such as Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or leading Linux derivatives such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.

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XTML Programming Companies
Programming Company Website

If you want to revamp your production web site, build internal websites for purposes such as human resources or worker education, establish a high-impact web presence for a new business, or write line-of-business, data-driven custom web applications, Progent can provide talented and experienced web designers. Progent's experts can also help you design and maintain a secure, fault-tolerant server and communications network, including off-site and wireless access, to support your web solutions.

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Cisco and Microsoft Certified 64-bit Computing Services
Professionals 64-bit Computing

Progent's Microsoft-certified engineers can help you design, document, implement, manage, and repair a system-wide migration to 64-bit server and desktop OS software and business applications. Progent can help you test your 64-bit infrastructure to make sure it supports all of the key 32-bit applications that you intend to keep plus the latest 64-bit versions of software you wish to install.

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ProSight Spam Filtering Technology Professional
Email Anti-fraud Intelligence Consult

Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to provide web-based control and world-class protection for all your email traffic. The powerful structure of Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter acts as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your vulnerability to external threats and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway appliance provides a further layer of inspection for inbound email. For outgoing email, the onsite security gateway provides AV and anti-spam filtering, DLP, and email encryption. The local gateway can also assist Microsoft Exchange Server to track and protect internal email that originates and ends inside your corporate firewall.

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QTS/Herakles Sacramento Colocation Center Technology Professional
QTS/Heracles Colocation Center Consultancy

The QTS Data Center facility is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If your company is currently utilizing the QTS Sacramento data center as a colocation site or if your company is considering migrating your main or disaster recovery system to the Herakles data center, Progent can provide a variety of cost-effective services that include colocation migration, system installation and upgrades, network optimization, comprehensive project management services, virtual server expertise, remote monitoring, automated system administration, software programming, disaster recovery/business continuity solutions, data security assessment, and the support of the Progent Test Lab.

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SCCM 2007 Windows Server Deployment Online Troubleshooting
SCCM 2007 Consultants

Progent can help your organization to maintain Microsoft System Center 2007 Configuration Manager (SCCM 2007) to streamline administration, enhance security and compliance, and increase worker output by making sure that operating systems and applications stay up to date, tracking licensing, and monitoring resource usage profiles to help you make smart buying decisions. When you are set to update your SCCM 2007 configuration management solution, Progent can help you to prepare for and implement an efficient move to System Center 2012 Configuration Manager.

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Maintenance Microsoft Exchange Server Hosting Outsource Service

Progent's Microsoft-certified consultants have 20 years of experience providing e-mail and integrated email/telephony solutions for businesses. Progent provides economical Microsoft Exchange 2007 Server support services to enhance email security and virus protection, provide fault tolerant email, and facilitate remote and wireless email access. Progentís Microsoft Exchange help and support offerings can assist you in designing and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT server or older Microsoft Exchange software such as Exchange 5.5 to Exchange Server 2010.

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24/7/365 Small Business WAP100 AP On-site Support
Small Business WAP150 Information Technology Consulting

Progent's Cisco-certified wireless integration consultants can help you to deploy, manage, and troubleshoot Cisco Small Business Wireless Access Points.

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Security Consulting Group Desktop
Microsoft Mac and Linux Desktop IT Service

Progent offers a wide range of affordable consulting and support services to assist your business to install, configure, repair, and administer workstations and laptops powered by Windows, Apple macOS and OS X, or popular editions of Linux. Progent can provide on-premises or online technical support for single machines or notebooks or help you to design and carry out a large-scale rollout of new or updated OS software and applications. Progent can also supply consultants and technicians to assist you to plan for and implement a site move or consolidation organized to produce the least possible disruption of your business.

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Java programming Consultant Services
Cisco and Microsoft Business Software Engineer

If you need help creating, improving, or troubleshooting applications for Microsoft Windows, any version of Linux, or the Web, Progentís team of programmers, database architects, and software project managers can help ensure you get the job done on schedule and within your budget. Progent's experienced software programmers can provide cost-effective and expert remote help for jobs as small as writing VBA scripts for Excel or as challenging as rolling out mission-critical RDBMS applications built on SQL Server ,Oracle, or MySQL.

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Award Winning SharePoint Foundation Remote Technical Support
SharePoint Business Connectivity Services Network Consultant

Progent's Microsoft engineers offer cost-effective online support and programming services to help your business to plan, implement, administer, and troubleshoot Microsoft SharePoint 2010 environments that can feature web pages able to function as portals, extranets, document management applications, blogs, data marts, business analytics, enterprise search engines, Visio-driven workflows, and other tools to promote and enhance information sharing. Progent can help you integrate SharePoint 2010 with Microsoft SQL Server and with other databases as well as with Microsoft's familiar office productivity programs including Office Excel, Word, Outlook, and Project. Progent can assist your business to migrate from previous versions of SharePoint or move a mix of web technologies into a consolidated and easily managed SharePoint 2010 solution.

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Microsoft Azure integration Programming
CCIE Expert Certified Outsourced Programming Microsoft Azure VPN configuration

Progent can assist companies of any size to move any part of their computing infrastructure to Microsoft Azure. This can streamline IT administration and lower equipment expense. Microsoft Azure offers a comprehensive library of cloud services and Progent can help you to understand the benefits and limitations of various cloud networking models you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises applications and resources and make sure that you avoid the typical errors small companies make when migrating to the cloud. Progent can help you to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage authentication with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also show you how to configure firewalls and IPsec VPN tunnels and to manage Apple iOS devices and Android handhelds.

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Amazon Marketplace Web Service development training Contract Development
Amazon Marketplace Web Service development training Developer Firms

Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to streamline their operations by automating key sales activities such as listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales, vendors can broaden their market, reduce their cost of sales, improve reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and speed up your return on investment.

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Great Plains Consultant
Dynamics GP/Great Plains Features Online Consulting

Progentís Microsoft certified consultants provide a range of consulting services for Microsoft Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is an accounting and business analysis tool based, like all Microsoft accounting solutions, on the scalable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP provides an affordable tool for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is simple to deploy and configure, and with its modular approach you can license only the capability you currently need, with the ability to expand clients and increase capabilities when necessary. Progentís Dynamics GP/Great Plains support experts can show you how to deploy, customize and administer the latest release of Microsoft Dynamics GP or upgrade efficiently from an older version.

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IT Consulting Windows, UNIX, Solaris
IT Consulting UNIX with Windows

If your business operates a UNIX, Linux, or Solaris network or a multi-OS IT environment, Progent's CISA and CISM-certified consultants can help your entire organization in a wide range of security topics including security management procedures, security architecture and models, access management products and methodology, software development security, operations security, hardware security, communications, network and Internet security, and workplace recovery preparedness. CISA and CISM stipulate the core skills and international standards of performance that information security professionals are required to master. These accreditations provide executive management the assurance that those who have achieved their CISM, CISSP or ISSAP qualification have demonstrated the background and theory to deliver world-class security support and engineering services.

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Windows 8.1 Work Folders Consulting
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Microsoft Windows 8.1 is designed to power devices ranging from smartphones and tablets to power-user desktops. A wealth of new and improved features, such as touch screen support and signature live tiles GUI, provide a wide range of benefits for companies who know how to put them to work. Progent's Windows consultants can help bring your organization up to speed with Microsoft Windows 8.1 and show you how to derive maximum business advantage from the product's various technical enhancements.

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Support and Integration Microsoft System Center 2016
Technical Consultant System Center 2016 Hybrid Cloud Integration

Progent has more than 10 years of experience integrating, maintaining and troubleshooting the key platforms that make up Microsoft System Center and can help your organization to design, configure, maintain, and repair your System Center solution to optimize the availability and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-connected fabric. Progent can assist your organization to upgrade to the latest edition of Microsoft System Center from an earlier release or from a third-party datacenter management platform to deliver the advantages of best-in-class deployment, automation, security and compliance, plus infrastructure and critical application availability and performance monitoring.

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Consulting Services Google GCP Cloud integration

Progent offers cost-effective remote and on-premises support to help organizations to migrate any part of their core network infrastructure to Google Cloud Platform services. This can save management hassle and hardware costs and allow the use of Google's state-of-the-art AI and machine learning tools. Progent can help you with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, system design and review, testing, configuration, administration, performance optimization, licensing management, backup/restore mechanisms, and security.

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24x7 Microsoft Exchange 2016 Migration Planning Integration
Microsoft Exchange Server 2016 Upgrade Specialists

Progent can help your business in any and all facets of your upgrade to Microsoft Exchange 2016 such as planning high availability (HA) infrastructure for an on-premises, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization strategy; specifying storage requirements for your virtual machines, databases and log files; setting up hardware load balancing for fault-tolerant client access services; planning, setting up and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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Support and Help Windows, Linux, UNIX, Solaris
Windows and Linux Consultants

If your office computer system combines Linux-based products platforms with MS Windows, Progent can help you to incorporate your computers into a unified environment that allows all your operating systems to run side by side for easy management, seamless information exchange, high reliability, enhanced performance, and strong protection. Progent's Linux and Microsoft Windows integration support services include network infrastructure configuration and support, support for Windows services for UNIX, online server monitoring and management, online network help and troubleshooting, on-site technical support, and Contact Center outsourcing.

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Progent's Microsoft certified consultants offers remote and onsite consulting services to assist you to manage, maintain, and troubleshoot PCs based on Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, data and identity protection, backup and restore, remote connectivity, smartphone and tablet integration, Wi-Fi configuration, and 24x7 network monitoring.

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24-Hour Malware Forensics On-site Technical Support
Top Ranked Consulting ProSight Endpoint Protection Services

ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes next generation behavior-based analysis tools to defend endpoints as well as physical and virtual servers against new malware assaults like ransomware and email phishing, which easily escape legacy signature-matching AV tools. ProSight ASM protects on-premises and cloud-based resources and offers a single platform to address the entire malware attack progression including protection, infiltration detection, containment, remediation, and forensics. Top capabilities include single-click rollback using Windows VSS and automatic network-wide immunization against newly discovered threats.

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Exchange 2016 Migration Planning Professionals
Online Support Microsoft Exchange 2016 Migration Planning

Progent can assist your business in any and all phases of your migration to Exchange Server 2016 such as designing HA system topology for a local, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2; moving mailboxes; Hyper-V strategy; specifying mass storage capacity required for your virtual machines, mailbox databases and logs; configuring HLB for fault-tolerant client access services; planning, configuring and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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Microsoft Windows Server 2012R2 Onsite Technical Support
Windows Server 2012 R2 Virtual Fibre Channel Remote Troubleshooting

Progent's certified consultants can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, develop test systems and rollout strategies, tune your infrastructure for local, multi-location, cloud-based, and partial-cloud environments, train your IT support, team, create a corporate-wide security plan, streamline network administration, help with application development, and generate and test a DR/BC plan.

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Design Firm Amazon MWS
Top Ranked Microsoft Certified Partner Amazon Marketplace Web Service development training Development Group

Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales functions including listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales, merchants can expand their reach, reduce their cost of sales, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and training to help you shorten development time and get to market quickly.

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Help and Support Microsoft Data Protection Manager 2012
SCDPM 2012 and Azure IT Consulting

Progent's Microsoft-certified consultants can provide remote or onsite support to assist businesses of all sizes to design, deploy, administer, and repair a backup solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from older releases of Data Protection Manager or from another backup system, and Progent can integrate your SCDPM 2012 implementation for on premises, cloud-based, or hybrid environments. Progent offers occasional help for resolving particularly stubborn problems, or comprehensive project management services. Progent's consultants can also help you to design Data Protection Manager into an enterprise-class disaster recovery plan.

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24-Hour Virtual Machine Hosting Consulting Services
Private Clouds for Small Businesses Consulting

Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small organization's servers in a solution that delivers the maximum degree of availability and scalability and is also easy to transfer to any data center. ProSight Virtual Hosting and management options are based upon mature virtualization architectures that enable small companies with multi- platform IT systems to economize dramatically on the costs of capital equipment, system support, and IT management while achieving world-class reliability and an unmatched degree of vendor independence.

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Cisco ACNS, Cisco CDN Software Online Support
Cisco Content Engine Consultant

Progent provides high availability load balancing support covering network load balancing, load balanced applications, LAN/WAN backbone routing, and content dispatching technology including Cisco Content Engine. fault tolerant load balancing technologies for which Progent offers consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks 3-DNS.

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Cisco Aironet Network Consultant
Office Wireless Remote Support Services

Progentís wireless engineers can help small companies design, select, pilot, install and support protected building-to-building wireless bridges that integrate transparently into your IT network while providing a degree of security that matches or exceeds wired connections. Progent offers expertise in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and other small business wireless providers and can help you identify and deploy the wireless connectivity technology that match your company requirements.

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Remote Access IT Consultant
CCIE Certified Cisco VPN Specialists

Cisco's security and remote connectivity technology for small to medium sized businesses offer a complete range of manageable security products to let you safeguard your wired and wireless network infrastructure. Cisco's VPN product family includes switches, firewalls, intrusion detection systems, and VPN solutions. Progent's expert staff of consultants includes experienced engineers with Cisco's CCIE and CCNP qualifications who can help your company to evaluate Cisco VPN, Cisco RADIUS Security, and additional Cisco protection technologies that align most closely with your corporate goals.

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Linux Specialists
Engineers Solaris

Progent's UNIX platform support services offer small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of experience offers you a convenient one-stop source to help you build and manage a protected and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX or major Linux platforms such as RedHat, SuSE, Debian-GNU and Mandrake.

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Onsite Support Technical Support Services
Phone Support On-site Support

For medium-size companies looking for IT support, Progent offers an array of options including local service, remote support, off-site Help Desk, round-the-clock support with automatic network monitoring, temporary staffing, business relocation support, application development, and expert consulting. For midsize businesses in California or other regions covered by Progent's field engineers, Progent provides expert onsite help for fixing network problems quickly and affordably.

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SBS Remote Troubleshooting

Microsoft Small Business Server is a low-cost collection of essential servers that offers the basis for a powerful but easy-to-manage IT network. The integration demands of the Microsoft .NET functions bundled with Small Business Server 2011 requires an IT consultant with real-world expertise and broad knowledge in planning and implementing cohesive and comprehensive information technology solutions. Progent's Microsoft-certified consultants have broad backgrounds with the technologies incorporated in SBS 2011 and SBS 2008. This expertise ensures you success in deploying, administering, and troubleshooting IT solutions based on the SBS suite of servers and applications.

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64-bit Upgrade Help and Support
64-bit Upgrade Engineer

Progentís Microsoft-expert consultants can help you to update your servers and/or workstations from 32 bits to 64 bits. Progent can assist you to calculate the risks and advantages of moving to 64-bit processing, design an affordable migration strategy that minimizes business interruptions, and offer economical, professional online help to aid you to configure 64-bit software and application software on your current computers.

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Online Troubleshooting Cisco VoIP Phones and Unified CM
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Progent's Cisco CCIE-certified network infrastructure experts offer advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.

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SQL Server 2014 includes major improvements in key areas including speed, availability, security, and cloud readiness. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that operates transparently across all types of applications including Online Transaction Processing (OLTP), data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective online and on-premises services including planning, deployment, administration, troubleshooting, and software development expertise to enable businesses of all sizes to achieve fast return from their SQL Server 2014 deployment.

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Largest Network Consulting Services PC Desktop
Microsoft Mac and Linux Desktop Consulting Services Company

Progent can provide a wide array of low-cost online and on-premises support services to assist you to deploy, administer, and troubleshoot workstations and mobile devices powered by Microsoft Windows, macOS/OS X, iOS, Android, or Linux.

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Remote Microsoft Certified Online Office PowerPoint Class

Progent offers live remote instruction for popular client apps and environments such as Microsoft Office Excel, Word, PowerPoint and Outlook plus Adobe Acrobat, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Online training offers the advantages of conventional physical classroom instruction, such as instant communication between students and teachers, but eliminates the expenses of travel and the challenge of attempting to accommodate the availability of many workers. Available to individuals or classes of any size, Progent's live online instruction allows the trainer to conduct the seminar from a remote facility and the clients can be spread across a campus or all over the the U.S. Live online instruction supports proven teaching aids such as broadcast white boards, electronic hand-raising, and collaborative applications. Sessions can be short and targeted to specific subjects or longer in duration and wider in scope.

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Ubiquiti's UniFi line of Wi-Fi network appliances includes indoor and outdoor Wave 2 Wi-Fi access points (APs), security gateways, and switches. Ubiquiti UniFi appliances running on multiple sites with thousands of APs can be remotely provisioned and administered using free UniFi Controller software, which centralizes and streamlines deployment, discovery, management, optimization, debugging, monitoring, and reporting. Progent offers the expertise of veteran Wi-Fi consultants who can help you to assess the benefits of Ubiquitiís UniFi products for your business and assist you to design, install, manage, and maintain your UniFi ecosystem.

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If your business runs a Sun Solaris environment or a multi-OS IT environment, Progent's CISM and ISSAP-certified security specialists can help your whole organization in a broad range of security topics such as security management procedures, security design and models, connection control products and methodology, applications development security, business processes security, physical security, communications, network and web security, and workplace recovery planning. CISM and ISSAP stipulate the basic competencies and worldwide standards of performance that information security managers are expected to possess. These certification give IT management the assurance that those who have earned their CISM or CISSP certification have the experience and knowledge to deliver world-class security management and engineering services.

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Progentís Technical Response Center (TRC) offers low-cost national after-hours online assistance for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support experts offer extended hours phone support and remote secure computer connection to isolate and repair network problems quickly and affordably.

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Progent wants to find fulltime, results-driven Microsoft certified consultants with Microsoft Certified Systems Engineer credentials; Cisco certified system engineers who have Cisco CCNP or CCIE credentials; security professionals with CISSP or CISM or comparable security credentials; and high-end network design consultants with a background in mobile access, wireless networking, high availability, disaster recovery, data preservation, and VMware. Progent also is looking for employees to work on our team of desktop support technicians and remote support professionals. Also, We are hiring experienced administrators able to perform productively in Progent's high-growth, virtual office environment.

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24/7/365 3504 wireless controller Consultants
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Progent can assist your business to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi networks of any size. Progent can assist you to administer and debug your existing Cisco-based Wi-Fi environment or implement a smooth upgrade to Cisco's modern wireless controller technology.

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SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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SMS Server 2003 Migration Integration Services
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Progentís Microsoft-certified experts provide small and medium size companies enterprise-grade consulting services for Systems Management Server 2003 and Configuration Manager 2007, Microsoft's standard tools for update and configuration automation. Configuration Manager is Microsoft's new title for the change management solution formerly called Systems Management Server. System Center Configuration Manager provides a variety of new features to SMS Server including comprehensive automation, built-in Vista Windows Server 2008 support, quarantine support, and device driver management. Progentís Microsoft certified engineers can show you how to use SMS or Configuration Manager 2007 effectively for automated OS and application installation, security patch control, application metering, and software license compliance. Progent's engineers can also assist your company to migrate smoothly from Systems Management Server 2003 to System Center Configuration Manager.

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Largest Windows Server 2008 BranchCache Consult
Technical Consultant Windows Server 2008 DirectAccess

Microsoft Windows Server 2008 R2 offers high levels of speed, security, availability, expandability, and versatility that improve productivity of on-site, remote, and mobile workers. Progent's Microsoft-certified professionals can provide cost-effective online engineering, technical support, and education services to assist your company to plan, implement, and maintain Microsoft Windows Server 2008 R2 in order to add substantial strategic value to your information system.

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Exchange 2013 Backup and Restore Technical Support Services
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Microsoft Exchange 2013 incorporates significant enhancements to the functionality of Microsoft Exchange Server 2010 and delivers powerful new features plus a revamped architecture. These improvements favorably impact vital IT areas including ease of administration, availability, security, cost of ownership, teamwork, scalability, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consulting experts can help you understand the potential business benefits of upgrading to Exchange 2013, design an efficient test and rollout strategy, and train your IT staff to manage your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing online consulting and support and management for Microsoft Exchange 2013.

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Business Edition 6000 Network Consulting
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Cisco Cisco Unified Communications Manager, originally branded CallManager, is the heart of Cisco's communications and collaboration platform. Unified CM and Cisco Unified Communications Manager Express provide a location-independent IP-PBX by integrating with unified messaging apps like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact solution. Progent's CCIE-certified consultants offer effective and affordable remote and onsite support to assist businesses of any size to create and administer Unified CM environments by providing Cisco Unified Communications Manager configuration and technical support consulting services that deliver maximum business value. Progent's consultants can help with any facet of Unified Communications Manager setup and debugging in areas that include integrating Voice over IP phones and Video phones, reviewing dial plans, configuring SIP trunking and PSTN support, installing ISR routers with CUBE support, designing Cisco UCS server failover systems for high availability, capacity planning, and integration with Exchange and Skype for Business.

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Meraki Wireless AP Computer Consultant

Progent's Cisco-certified wireless networking consultants offer remote and on-premises consulting and troubleshooting services to assist your organization to plan, configure, manage, tune, and debug wireless networks that incorporate Cisco's Meraki APs. Progent's consultants can also assist your organization to plan and implement hybrid networks that combine local and cloud-hosted resources and that deliver easy access, enhanced security, streamlined management, and consistent performance for all your mobile and desktop devices.

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Lync Server 2013 Instant Messaging Consultancy
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Progent's Microsoft consultants can assist you to evaluate the benefits of Microsoft Lync Server for your environment and can help you to plan and carry out a rollout of Lync Server that unifies the administration of IM and Presence and increases the output of your in-house employees, at-home workers, and smartphone users. Progent's consultant's can also assist you to perform an efficient migration to Lync Server 2010 from Microsoft Office Communications Server or from Microsoft Live Communications Server, integrate Microsoft Lync Server with Exchange Server, SharePoint Server, and Microsoft SQL Server, show you how you can use Microsoft Lync Server to improve the team-computing functions of Microsoft Office applications, and provide webinar training and ongoing support for Lync and other Microsoft technologies.

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Emergency ProSight Email Guard Content Filtering Services
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Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to provide centralized management and comprehensive protection for all your email traffic. The powerful architecture of Email Guard managed service combines cloud-based filtering with a local security gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. The cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to external threats and conserves system bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a deeper level of analysis for inbound email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The on-premises gateway can also assist Exchange Server to track and protect internal email that stays inside your security perimeter.

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Progentís IT outsourcing services offer affordable network consulting for small organizations. Whether it involves designing system architecture, creating an in-house Help Desk or using an outside one, deploying an updated email system, monitoring your network, or creating an on-line business solution, outsourcing your IT engineering services can contain expenses and minimize risks, permitting IT support expenses to increase in a more moderate and controlled manner than is possible by assembling a bulky, knowledgeable internal IT organization. Progentís Outsourcing White Paper and flyers tell you how Progent can help you create a secure and robust system foundation for your critical business software based on Windows such as Microsoft Office XP, Office 2003, and Office 2000.

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Progent's ProSight Email Guard solution uses the technology of leading information security vendors to deliver web-based management and comprehensive security for all your inbound and outbound email. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with a local gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to inbound threats and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a deeper layer of inspection for inbound email. For outbound email, the local gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter.

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Windows Server 2008 R2 Online Support
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Windows Server 2008 is an important advance in making information networks more secure and available, easier to virtualize and manage, higher performing, and able to provide an improved environment for web publishing. Progent can help your business get the most from the improvements built into Windows Server 2008 by providing consulting, troubleshooting, training, staffing, monitoring, and security engineering services.

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Progent's Cisco CCIE network consultants can assist you to configure, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall support, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone consulting, and CUCM/CallManager software support.

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Progent's Windows consulting experts can assist organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from any earlier version of Windows. Remote and on-premises evaluation and migration support for Microsoft Windows 10 offered by Progent's consultants include ROI analysis, project coordination, compatibility testing, test lab systems, virtualization strategies, Cloud integration, mobile device management, teleworker connectivity, security and compliance, automated provisioning and administration, network optimization, wired/wireless convergence, disaster recovery planning, group and personal training for network management staff and users, and ongoing consulting support.

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Windows 2000 Server Setup and Support
Microsoft Windows 2000 IT Services

Progent's certified Windows 2000 consulting staff can help you optimize the capability of your existing Windows 2000 Servers and can streamline network administration, offer tech support and repair, and strengthen security. Progent can also help you design, rationalize, and implement a plan to upgrade from Microsoft Windows Server 2K to Windows 2003 Server. Progent is expert in designing test programs to eliminate the technical risk associated with migrating to Windows 2003 Server by uncovering potential hardware and application compatibility problems.

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Progentís IT outsourcing services provide budget-friendly computer support for small organizations. Whether it includes designing network architecture, setting up an in-house Help Desk or using an outside one, rolling out an updated email platform, monitoring your system, or creating an on-line business solution, outsourcing your network technical services can reduce expenses and minimize risks, allowing network service budgets to increase in a more moderate and manageable fashion than is possible by assembling a bulky, knowledgeable in-house IT organization. Progentís Outsourcing White Paper and datasheets show how Progent can help you build a protected and highly available system architecture for your critical applications powered by Windows such as Microsoft Office XP, Microsoft Office 2003, and Office 2000.

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Exchange Online and on-premises Exchange Consulting Services
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Progent can assist your business to evaluate the wealth of subscription plans available with Office 365 and integrate your network with Office 365 so you realize maximum business value. Progent supports multi-platform networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist you to create and manage hybrid ecosystems that transparently combine local and cloud resources.

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SIP Infrastructure Solutions Online Technical Support
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Progent's Cisco CCIE-certified SIP infrastructure consultants can help you to design, deploy, maintain, debug and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and can provide affordable online or onsite support to help you to migrate efficiently to a productive unified communications environment that offers accelerated return on investment. Progent's certified Microsoft collaboration experts can assist you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's rich media applications such as Skype for Business or Lync Server for connectivity to a SIP PSTN trunk.

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Android phone integration IT Consultant
Android and Skype for Business integration Engineer

Progent's veteran group of network consultants and application experts have extensive experience providing remote and onsite support for businesses of all sizes who want to incorporate Android phones into their information systems so that users can communicate and collaborate from virtually anywhere. Progent offers the breadth of skills to solve technical problems that involve multiple vendors and that entail a combination of legacy and current information technology. Progent provides budget-friendly remote consulting to assist you with any aspect of designing, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide as-needed support to assist you to handle particularly stubborn technical problems, or Progent can provide comprehensive project management services to ensure that you complete major network projects on time and on budget. Progent can assist with on-premises, cloud-based, or hybrid network environments and offers expertise with operating systems, applications, management utilities and hardware infrastructure. Progent also offers specialized group or one-on-one training to help you manage and use Android phones and tablets to maximize their business value.

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Microsoft Project Server 2013 Remote Support
Consultant Microsoft Project Server Scheduling

Progent's Microsoft-certified consultants can provide advanced expertise in implementing, using and troubleshooting any edition of Project, Microsoft Project Server, and Project Online and can provide a wide range of cost-effective online consulting services based on industry best practices to help organizations of any size to get all the benefits of this leading platform. Consulting support offered by Progent include system design, installation and migration, strategies for safe collaboration among onsite and remote or mobile users, network optimization, and specialized online training classes.

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Progent's management team consists of seasoned professionals with decades of experience providing network consulting, technical support, and strategic information system planning to businesses ranging from startups to Fortune 500 companies. Great support calls for great people, and Progent has put together a management team that can provide customers with the best service value in the industry.

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Microsoft ISA 2004 Server Online Troubleshooting
ISA 2004 Server Online Troubleshooting

Progent's Microsoft-certified ISA Server 2004 consultants have long experience with Internet Security and Acceleration Server developing ISA Server-based security solutions for IT networks with many sites, mobile workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall experts can assist your small business in planning and deploying a configuration of ISA Server 2000 or ISA 2004 Server that supports your network security needs without overly limiting your network accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later versions of ISA Server.

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Progentís staff of Microsoft and Cisco Certified experts average more than a decade of hands-on industry background, in the trenches of network support, performing a wide variety of IT tasks for a large mix of clients. Each Progent support professional shares a refined set of individual best practices that are combined into shared best practices training that Progent teaches its consulting staff. This ensures that you get not only expert IT skills, but also a support engineer with proven methods for using computer knowledge to fix real-world network problems quickly.

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Consultant Exchange 2003 Upgrade
Exchange Server 2003 Remote Consulting

Progent's Microsoft-certified engineers offer technical support and network consulting services for Exchange 2003 Server, Microsoft Windows Server 2003, and for the complete family of Microsoft Servers. Progent's upgrade, integration, administration, and support expertise for Exchange Server 2003 include planning, installation, documentation, local and off-site technical support, Help Desk Call Center support, certified security consulting, and full-service IT outsourcing.

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Remote Consulting Redundant Network
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Progent's Cisco-certified network consultants can help you build an economical, high availability Internet connection architecture that can deliver 24x7 Internet access through a wide range of high availability Internet access technologies including non-stop BGP, transparent fail-over, and redundant Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert consultants to show you how to apply the most current techniques for fault tolerant Internet access to implement an economical, fully redundant Internet network with automatic failover and other features to deliver zero-downtime Internet availability.

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SQL 2008 Reporting Services Contract Development
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Progent's Microsoft-certified SQL Server application programmers and database administrators offer online consulting to assist organizations of all sizes to build, manage, and maintain applications powered by the Microsoft SQL Server RDBMS platform and Microsoft's .NET framework. Progent's SQL Server experts offer support for any element of the application life cycle in environments that can include small office databases to N-tier VLDB applications and data warehousing.

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Exchange 2000 Server Integration Support
Exchange Server 2000 Upgrade Remote Troubleshooting

Progent is among the most qualified information technology consulting firms for integrating email and messaging systems based on Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses derive the full benefits of Microsoft Exchange 2000 for common situations such as upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 Server support.

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SQL Server 2019 Cybersecurity Consultants
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Progent's Microsoft-certified SQL Server 2019 consultants can assist your organization to evaluate the business case for upgrading to SQL Server 2019 and can deliver rapid remote or onsite contact with experts in system design and deployment, software programming, database administration, and network security.

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Skype for Business and Cisco Unified Communications Engineers Skype for Business and iPhone Consulting Services

Desktop Technology Network Consultation
Microsoft Experts Desktop Server Help

Progent can deliver a broad array of cost-effective consulting and support services to assist you to install, integrate, repair, and manage desktop PCs and notebooks based on Microsoft Windows, macOS and OS X, or popular versions of Linux. Progent can provide on-premises or online assistance for single computers or notebooks or help you to plan and carry out a company-wide migration to new or revised OS platforms and applications. Progent can also provide consultants and technicians to assist your company to plan for and complete a site move or merger organized to produce minimal disruption of your business.

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Management Reporting Design Firm
MS Access Coder

Progentís team of expert programmers, relational database designers, and project managers can help enterprise clients to complete development programs for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include access to seasoned program managers for high-level planning and project co-ordination or Progent can assist clients plug expertise gaps by providing database architects and programmers experienced in building RDBMS applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint experts can help clients to integrate SharePoint with other applications like Microsoft SQL and Excel to build data-driven intranets and portal sites. Progent also offers experience with multiple web development tools and can assist clients to create, enhance, troubleshoot, or port web-based applications to take advantage of the latest advances in web technology.

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Microsoft Certified Partner On-site Support Windows Server 2008 R2
Windows Server 2008 Security Consultants

Progent's Microsoft-certified consultants can help you to evaluate the advantages of Windows Server 2008 for your business, develop pilot systems and migration strategies, integrate Windows Server 2008 with your network infrastructure and applications, educate your IT personnel how to use new management tools, and provide continuing consulting and troubleshooting via affordable alternatives including Help Desk Call Center support and remote technical support.

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Software Recovery Microsoft Exchange Migration 24/7 Microsoft Exchange Migration Network Architect
Software Recovery Windows Server 2019 in Madison Windows Server 2012 R2 Integration Specialists Madison
Solaris Remote Specialist IT Outsourcing Company Solaris Online
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South Carolina Computer Networking Columbia, Charleston, Rock Hill, SC Online Troubleshooting
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Specialist Cisco VoIP Phones and Jabber 8800 Series IP Phone IT Services
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Nexus Switch Scripting Remote Support
CCNP Expert Certified Nexus Switching Online Consulting

Nexus switches are designed to provide the performance, expandability, resilience, cloud readiness, capacity, data protection and ease of management needed to act as the foundation of a world-class data center. Progent's CCIE-certified Nexus switch consultants are available to provide remote and onsite consulting services to help your IT staff to design an optimal switch topology, set up pilot systems to confirm your switching solution, deploy Nexus switches, define and implement effective policies, perform security and compliance evaluations, set up advanced monitoring and alert systems, fully utilize resources through virtualization technologies, analyze and repair switching and routing problems, optimize system performance, plan for expected growth, and take advantage of the advanced fault-tolerant capabilities incorporated into Nexus products. Progent's consultants can also assist your business to upgrade non-disruptively from outdated Nexus switches or Catalyst switches to current Nexus switches.

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Top Quality Amazon AWS integration Expert Development
Amazon hybrid cloud solutions Coder

Progent can provide affordable remote support to assist companies to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon S3 for expandable high-performance storage, and Glacier for value-priced long-term archiving. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design and review, pilot testing, deployment, administration, performance tuning, licensing management, disaster recovery solutions, and security. Progent offers advanced expertise with firewall configuration and VPN connections and can help you create all-cloud or hybrid cloud networking models that efficiently incorporate Amazon AWS services. Progent offers as-needed consulting to assist you to overcome technical roadblocks or Progent can deliver comprehensive project management outsourcing services to help you migrate to the Amazon AWS platform on time and within budget.

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Progent's work environment will make you a better professional by improving your technical knowledge and boosting the satisfaction of your clients. Progent makes good on this commitment by attracting the top professional talent for you to work with, offering a state-of-the-art network and communications infrastructure, using specialized software utilities to enable the highest level of support, and by optimizing our operational structures for attracting and keeping clients.

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Colo Remote Technical Support
IT Consultants Collocation

Progentís colocation center IT services are designed for businesses with hardware located at Internet Data Centers or data center co-location hosting facilities and in need of timely on-premises assistance at the colocation site plus off-site support from Microsoft and Cisco Premier Certified professionals. Progent offers a full array of Internet Data Centers and data center and colo support services including system topology evaluation, Windows and Linux server installation and maintenance, troubleshooting for server and communications networking, design and installation of non-stop systems, defining and implementing layered security structures, firewall configuration and support, configuring load balancing solutions, and planning fault tolerant server clustering configurations.

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Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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Progent can help your organization in any facet of your upgrade to Microsoft Exchange Server 2019 including configuring Windows Server 2019 for hosting Exchange; designing HA system topology for an on-premises, cloud-based or hybrid deployment; migrating mailboxes; designing and implementing Windows Hyper-V; setting up hardware load balancing (HLB); setting up DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook clients.

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Hyper-V 2016 Shielded VMs Technology Consulting Services
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Windows Hyper-V 2016 utilizes core technologies initially developed for and proven on Azure, among the world's biggest public clouds. This pedigree dramatically improves the ability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by improving security, uptime, expandability, manageability, reliability and recoverability. Progentís Microsoft-certified consultants can assist you to assess the advantages of Hyper-V 2016 for your business, set up test systems to verify the ability of Hyper-V 2016 to support your vital workloads, plan a cost-effective network topology for a cloud-based or hybrid deployment, develop and execute a smooth upgrade strategy, train your IT administration and support personnel, and deliver as-needed consulting and troubleshooting services to make sure that your Hyper-V 2016 solution gives you the highest possible business value.

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Small Business IT Outsourcing Professionals

Progent is structured to provide comprehensive remote support for all technologies common to small business information networks and allows you to outsource an array of vital, on-demand support services including a part-time CIO to provide advanced IT design and budgeting skills, a Technical Response Center for help desk services, proactive server monitoring, spam/virus protection as a managed service, project management help for critical projects like office moves orOS migrations, Cisco-certified consultants for building and maintaining high-performance and robust network infrastructure, security engineers to ensure data protection and compliance, disaster recovery specialists to design and document business continuity strategies, and software developers to write, customize, or troubleshoot mission-critical applications.

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Wireless Example Application

Progent delivered a wireless integration solution that allowed a school to improve productivity and avoid the ongoing costs of a dedicated link. Progent proposed a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim bridge is designed for connecting remote locations up to 2.5 miles apart and can extend to even longer ranges. This wireless solution offered improved performance and dependability than simply amplifying the 802.11b network, and since it uses the 5.8Ghz band it provided immunity to outside interference.

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Progent uses an enterprise-class service reporting system that stores and organizes complete documentation for all billed services. Unlike many freelance consultants or small service organizations who offer minimal documentation or details of services done, every service delivered by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the service reports transmitted by every consultant to each client. The practice of detailing and organizing support activity results in more efficient support and avoids a slew of common problems such as when a service client is virtually held hostage to a consultant who wonít let go of vital service information.

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Virtual Machine Hosting Consult
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Progent's ProSight Virtual Hosting service combines proven virtualization architecture, a world-class data center, and the support expertise of Progent's Microsoft-certified consulting team to provide small businesses with a complete IT outsourcing solution that improves network dependability and protection, reduces management hassle, and cuts costs. With Progent's Private Cloud Hosting, a small or midsize company can have all of its operating system platforms and critical business application servers supported within a secure and reliable data center on a high-performance, high-availability virtual server set up and maintained by Progent's network service experts.

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Small to mid-sized companies can now enjoy all the benefits of Operations Manager and also have quick access to Progentís Microsoft and Cisco Premier IT consulting professionals. With Progent's affordably priced network service packages, small organizations can select a simple Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to provide small business information systems world-class availability, protection, and productivity.

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24-7 Forefront Threat Management Gateway 2010 Online Help
Forefront TMG Help and Support

Microsoft Forefront Threat Management Gateway 2010 is based on the proven security technologies of Microsoft Internet Security and Acceleration Server 2006 and offers a centrally administered web gateway that delivers a single-server solution for a variety of security functions such as an application and network layer firewall, URL filtering, malware inspection, IPS, reputation services, Virtual Private Network control, plus HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 provides advanced web security logging and reporting features, permits customized reporting powered by SQL Server, integrates with Active Directory to simplify policy enforcement, and can be deployed as a virtual machine to lower expenses and improve availability. Progent's Microsoft engineers can help your company to plan and execute test and production deployments; integrate Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server, and SharePoint 2010; set up Forefront TMG 2010 to operate on a virtual server with Windows Hyper-V; and provide ongoing support and troubleshooting. Progent's consultants can also help your organization to migrate economically to Microsoft Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.

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Top Small Business Managed IT services Engineer
Network Infrastructure Monitoring Engineer

Progent's ProSight family of managed services are designed to offer businesses who maintain minimal in-house IT administration and support staffs with affordable help from world-class management platforms and consulting expertise. Advantages of Progent's ProSight line of managed IT services include predictable IT management costs, smart automation of routine administrative tasks, ongoing adoption of new technology, smooth migration from older technology to modern solutions, improved fit between computer technology with strategic objectives, access to veteran IT consultants, and freeing up management to focus on business rather than ever-changing information technology.

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White Paper IT Outsourcing Examples

Progentís IT outsourcing services provide budget-friendly network support for medium-size corporations. Whether it involves planning system architecture, setting up an in-house Help Desk or using an outside one, rolling out an updated email system, monitoring your network, or developing an on-line business application, outsourcing your IT technical services can smooth out expenses and eliminate risks, allowing IT support expenses to increase in a more moderate and controlled fashion than is feasible by assembling a large, knowledgeable internal network support staff. Progentís Outsourcing White Paper and datasheets explain how Progent can enable you to build a protected and robust system architecture for your vital Windows-powered applications including Windows 2008, Exchange Server, and SQL Server 2008.

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Development Firm Oracle database
Professionals Oracle Enterprise Manager

Progent can provide affordable online access to a certified Oracle database administration expert or an Oracle application developer. Progent offers advanced database administration services for any version of Oracle's RDBMS platform and can also assist you to design, build, update, or fix Oracle applications based on SQL and PL/SQL. Progent also can provide support for Streams replication tools and ASM file/volume manager.