Progent's Microsoft Exchange support and maintenance specialists can assist you to plan and perform efficient migrations from out-of-date email environments to a current Microsoft platform. Progent's 64-bit upgrade experts can assist you to evaluate the strategic benefits and costs of upgrading to a 64-bit edition of Microsoft Exchange Server and can assist you to create and execute a cost-effective upgrade plan to a 64-bit release of Exchange Server. Progent's Power BI integration experts can help you utilize information from Exchange files to build visualizations to incorporate into collaborative Power BI business analytics reports and dashboards. Progent can also help your company to integrate your Microsoft Exchange-based messaging solution with the new generation of smartphones by providing BYOD integration support services that include Apple iPhone integration and Android smartphone and tablet integration.
Microsoft has made a strong effort to enable seamless hybrid environments that combine Office 365 Exchange Online and on-premises Exchange systems. This allows you to have some mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can assist your organization with any facet of designing, integrating and debugging your hybrid Office 365 network. Progent's Exchange specialists can deliver as-needed support to help you resolve stubborn technical problems and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange solution is successfully completed on time and within budget. For more information about Progent's online consulting support for hybrid Office 365 and on-premises Exchange systems, visit Office 365 integration with on-premises Exchange.
Microsoft Exchange 2019 Server Integration Services
Progent can help your organization in any facet of your upgrade to Exchange 2019 including configuring Windows Server 2019 Core as a host for Exchange; designing high availability (HA) system topology for an on-premises, cloud-based or hybrid deployment; migrating mailboxes; designing and implementing Hyper-V; setting up hardware load balancing (HLB); setting up Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Microsoft Teams or Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with O365; and configuring Outlook. For more information, see Progent's MS Exchange 2019 deployment services.
MS Exchange 2016 Server Consulting
Exchange 2016's streamlined design allows simplified deployment and expansion, higher utilization of equipment, and reduced operational cost. MS Exchange Server 2016 also offers closer integration with Office 365 applications, support for Windows Server 2016, higher throughput, improved data loss protection (DLP), and better recovery, more extensive support for iOS and Android mobile devices, full web-based administration, and a more functional web client. Find out more details about Progent's MS Exchange 2016 Server support.
MS Exchange 2013 Integration
Exchange Server 2013 incorporates significant enhancements to the functionality of its predecessor Exchange 2010 and introduces important new features plus a revamped architecture. These improvements favorably impact key facets of IT like ease of administration, availability, security and compliance, cost of ownership, collaboration, extensibility, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to understand the business benefits of upgrading to Exchange 2013, create an efficient validation and deployment plan, and educate your IT staff to maintain your Microsoft Exchange 2013 environment. Progent can also provide affordable remote consulting and support and management services for Microsoft Exchange Server 2013. Learn more concerning Progent's MS Exchange 2013 consulting services.
Exchange Server 2010 introduced game-changing technology for fault-tolerant, protected, unified messaging. Compared to Exchange Server 2007 or Exchange 2003, Exchange 2010 Server is more economical to deploy and support, easier to manage and expand, more comprehensive in features, higher performance, less subject to hardware breakdown, more extensive in its services for mobile users, and better able to protect business information and defend against malicious attacks. Learn more about Progent's Microsoft Exchange 2010 support.
MS Exchange Server 2007 Help
Microsoft Exchange Server 2007 is designed to address the demands for security, anywhere connectivity, high performance, and reliability. MS Exchange 2007 provides built-in resilience that enables world-class availability to keep your email system operating smoothly, defend against spam and malicious email, and help your organization to be compliant with government and industry requirements. Read more details concerning Progent's MS Exchange Server 2007 help.
Microsoft Exchange 2003 Server Support
Microsoft Exchange Server 2003 delivers a reliable, expandable, and easy-to-manage platform with round-the-clock email and collaboration plus low licensing cost. Microsoft Exchange Server 2003 remains widely used because it enables a broad range of team activities, such as scheduling utilities, chat groups, and group folders, and also provides access to data across physical, organizational, and protocol borders with functions like Instant Messaging, low latency communication, and video conferencing. Although Microsoft has withdrawn support for this older platform, Microsoft Exchange 2003 is nevertheless one of the most popular releases of Microsoft's Exchange product line. Progent's consultants can assist you to support your current Microsoft Exchange Server 2003 solution or upgrade to a more advanced version of Microsoft Exchange Server. Learn more details about Progent's Microsoft Exchange 2003 Server support services.
MS Exchange 2K Help
Unlike Microsoft Exchange 5.5, which uses its own directory, Exchange Server 2000 utilizes Microsoft Active Directory, offering a greatly administration and security architecture. Microsoft Exchange Server 2000 still has a large installed base although Microsoft has terminated support for this venerable product. Progent's seasoned messaging professionals offer a decade of experience working with Microsoft Exchange 2000 and can assist your business to maintain your current Microsoft Exchange 2000 solution or explain the business benefits of later releases of Microsoft Exchange and help you to upgrade efficiently to a newer incarnation of the world's most popular email technology. Learn additional information concerning Progent's Microsoft Exchange 2000 consulting.
Hosting Support for Microsoft Exchange
Progent's Hosting Support Services for MS Exchange Server offer small and midsize organizations with modest network budgets and little spare executive bandwidth a safe, affordable, and low-stress alternative for running Exchange by delivering the robustness of a world-class colocation facility plus the experience of Progent's Microsoft-certified group of support engineers. Learn additional information about how Progent's Hosting Support Services for Microsoft Exchange can reduce IT expenses and executive stress and enhance Exchange Server reliability, security, and recoverability.
MS Exchange 2016 Migration Consulting Services
Progent's experts can help your business with all stages of your MS Exchange 2016 upgrade such as coexistence, testing, mailbox migration, decommissioning and management/end user training. Progent's Exchange consultants can assist you to assess the strategic benefits of deploying Exchange 2016, plan and carry out a smooth migration, and provide on-going technical support. Progent can assist your business to build a Microsoft Exchange 2016 ecosystem hosted on local and/or cloud-based resources. Find out more about how Progent's Microsoft Exchange Server 2016 migration support services can help you to move cost-effectively from your current Exchange solution to Microsoft Exchange 2016.
Exchange 2013 Server Migration Support
Exchange 2013 Server includes significant enhancements its predecessor Microsoft Exchange Server 2010 and offers new features plus a streamlined design. Progent can help your business to upgrade to Exchange Server 2013 utilizing as much as feasible of your existing resources. Progent's consultants can also assist you to configure MS Exchange Server 2013 with Lync, SharePoint, and Office or Office 365 for advanced collaboration and enterprise search features. Find out how Progent's MS Exchange 2013 migration support services can help you migrate efficiently to Microsoft Exchange 2013 for on-premises, cloud, or hybrid deployments.
MS Exchange Server 2010 Migration Expertise
Progent can provide comprehensive help for each phase of your Exchange Server 2010 migration including outsourced or co-sourced project management services, site prep, project planning, cost estimates of new software and equipment needed, suggested sourcing, pilot testing at customer location or at Progent's testing facility, setting up temporary coexistence between MS Exchange Server 2010 and Exchange 2003 or Exchange 2007, implementation the production system, decommissioning the previous system, and webinar training for client's support group and users. Read more details about ways that Progent's MS Exchange 2010 Migration Services can help you to move affordably and productively from your older Exchange environment to MS Exchange 2010
Spam and Virus Filtering, Data Leakage Prevention plus Email Content Filtering and Cloud-based Email Encryption ProSight Email Guard is Progent's spam and virus filtering, data loss protection and email encryption platform that incorporates the services and infrastructure of top information security vendors to deliver centralized control and comprehensive protection for your inbound and outbound email. The powerful architecture of Progent's Email Guard combines a Cloud Protection Layer with a local gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's cloud filter acts as a preliminary barricade and keeps most threats from reaching your security perimeter. This reduces your vulnerability to external attacks and saves network bandwidth and storage space. Email Guard's onsite security gateway device adds a further level of inspection for incoming email. For outbound email, the onsite gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local security gateway can also assist Exchange Server to monitor and protect internal email that stays within your security perimeter. Learn more about Progent's ProSight Email Guard Spam Filtering, Virus Blocking, Content Filtering and Data Leakage Prevention.
Upgrade Support for Microsoft Teams and Skype for Business Server
Progent's Microsoft Teams experts and Microsoft-certified Skype for Business consultants can provide remote and onsite expertise for organizations of all sizes to assess the benefits of migrating to Microsoft Teams or Microsoft Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help you to plan a local, cloud or mixed topology; integrate Microsoft Teams or Skype for Business with Microsoft SQL Server, Exchange Server, SharePoint and Office or Office 365; set up HA solutions; connect Microsoft Teams or Skype for Business with your PBX system and PSTN gateway; and integrate third-party collaboration systems such as Cisco UC. Progent's certified data security experts can help you create and validate a security environment for your Microsoft Teams or Skype for Business deployment that meets government and industry requirements.
Get in Touch with Progent for Exchange Consulting and Troubleshooting
If your Tennessee business is trying to find an Exchange technology support expert, call Progent at 800-993-9400 or visit Contact Progent.
Progent's Linux support experts provide small companies and developers assistance with managing and maintaining Linux computers that coexist with Microsoft-based technology. Progent offers your business access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP credentials. This wide array of experience offers you a convenient single source to help you create and maintain a protected and robust cross-platform network and communications solution that allows Linux and Microsoft coexistence by combining MS Windows with major Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
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Progent has been providing SharePoint support since the initial product was released more than a decade ago, and Progent has the breadth and depth of technical knowledge to help organizations of all sizes to plan and carry out a SharePoint Server 2013 installation and develop SharePoint 2013 apps that add significant business value to your IT investment. Progent's Microsoft-certified consulting team can help you to assess the business advantages of migrating to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from another collaboration environment; decide if an in-house, online or hybrid configuration is most sensible for your company; and select the most appropriate version of SharePoint 2013 for your applications. Progent offers full project management outsourcing or can help in individual jobs related to your SharePoint 2013 deployment.
Progent offers the services of CISM Certified security professionals. The Certified Information Security Manager (CISM) committee defines the core capabilities and worldwide standards of performance that IT security managers are expected to master. It provides business management the assurance that consultants who have earned their CISM credential possess the experience and knowledge to deliver efficient security management and consulting services.
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small company's production servers in a solution that delivers the maximum level of availability and scalability and is in addition easy to transfer to another host. ProSight Virtual Hosting and management options are built on proven virtualization architectures that enable small and midsize companies with mixed- platform environments to save significantly on the expense of capital investments, system support, and network administration while achieving world-class reliability and an unprecedented level of vendor flexibility.
If your business does not need urgent remote help but you think you will need assistance with your information system soon, you can conserve time and money and ensure that the right expertise will be ready when you want it by getting in touch with a Progent sales specialist and registering as a client. For more information, call 800-993-9400 or send email to email@example.com.
Nagios and MRTG are powerful, free monitoring utilities that run under Linux and can be used to monitor UNIX environments, MS Windows systems, or mixed-platform systems where Linux and MS Windows coexist. The Nagios monitor lets system support engineers to track network services such as SMTP, HTTP, SSH, and PING. MRTG lets you track the bandwidth in and out of SNMP network appliances such as processors, routers, and switches. Progent's system monitoring engineers can show you how to utilize both these utilities to tune and repair your system.
Progent's Check Point Software consultants can help you select and configure Check Point Firewall and VPN software and appliances based on Check Point's security platform to provide an economical and effective security defense for your business network. Progent can also help you integrate other Check Point products including ZoneAlarm and Check Point Power-1 firewalls with security solutions from other suppliers and provide a single source for continuing technical support, administration, education, and consulting expertise.
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Progent's remote connectivity and smartphone synchronization experts can help your business to plan and configure connectivity solutions for off-site desktops, laptops, and wireless handhelds so they integrate seamlessly with your IT network, allowing you to optimize the productivity of your off-site workers.
Progent's certified SQL Server 2019 experts can assist your organization to evaluate the advantages for migrating to SQL Server 2019 and can deliver rapid remote or on-premises access to experts in solution planning and deployment, software development, SQL Server management, and network security.
Progent's Linux support services provide small and mid-size companies and developers support for managing and maintaining Linux computers that operate with Microsoft-based technology. Progent can give your business access to Linux experts, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide array of experience offers you a convenient one-stop source to show you how to create and maintain a protected and robust mixed-platform network and communications environment that supports Linux and Microsoft coexistence by integrating Microsoft Windows with leading Linux derivatives including RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
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Progent's Microsoft-certified consultants can provide in-depth support in implementing, operating and debugging any edition of Microsoft Project Server and can provide a broad range of affordable online consulting services based on proven best practices to help organizations of all sizes to get all the benefits of this leading project management solution. Consulting support available from Progent include system planning, software configuration and upgrades, setting up secure file and status sharing among onsite and offsite users, network infrastructure optimization, and customized webinar training classes.
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Progentís high availability inter-site connectivity and fault tolerant network infrastructure engineers can help small companies create fault tolerant Interoffice connectivity via redundant system architectures with automatic failover. Progentís CCIE engineers can plan and implement ultra-reliable Inter-office networks supported by zero-downtime EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can show you how redundant connections and automatic fail-over can provide economical non-stop interoffice networking.
Remote continuous monitoring, automated alarms, and actionable reports are crucial to preserving the proper operation of your IT system and eliminating preventable and expensive downtime. Remote Monitoring and Management solutions have advanced to the point that businesses of any size can afford a level of protection that was once reserved for large enterprises. Progent offers a variety RMM options delivered as economical services created to help you to detect and fix a most IT network problems before they can disrupt productivity.
The Certified Information Systems Auditor (CISA) accreditation is a prestigious achievement that represents expertise in network security auditing. Certified by the American National Standards Institute, the CISA accreditation requires that candidates pass an extensive test given by the ISACA professional group. Progent can provide the services of a CISA-Certified Cybersecurity audit consultant trained to assist businesses in the fields of IS audit services, information technology administration, systems and architecture ROI, IT support, safeguarding of information assets, and business continuity planning.
Progent can provide the support of RIM BlackBerry-premier engineers who can assist small organizations to design, manage, and troubleshoot BlackBerry solutions economically and effectively, doing away with the need for an in-house BlackBerry expert and minimizing the expense and hassle of maintaining a mobile wireless workforce. Progent's BlackBerry specialists offer extensive experience cooperating with Progent's Microsoft-premier experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security engineers. This wide range of knowledge, in conjunction with Progent's efficient online support model, offers small businesses an efficient solution for incorporating BlackBerry devices and software seamlessly into their information system.
Progent is committed to information transfer from Progent's consultants to clients. By teaching clients to handle technical issues that are within their comfort zone, Progent is able to focus on providing high-value skills where Progent has little competition. Small businesses who utilize trusted freelance service providers or who maintain in-house support staffs benefit when Progent transfers knowledge about critical technology and tested methodologies to make their networks more reliable, protected, and efficient.
Progent's ProSight Virtual hosting services provide small and midsize businesses a variety of advantages including reduced capital expenditures, savings on operational costs, better management focus, world-class security, enhanced availability, and regulatory compliance.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent can assist you in all facets of your upgrade to Microsoft Exchange Server 2016 including designing high availability architecture for a local, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V design; specifying mass storage requirements for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing (HLB) for high-availability client access services; designing, configuring and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; providing client remediation with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's SonicWall firewall consultants can help you configure, maintain, and troubleshoot SonicWall firewall appliances including the newer SonicWall TZ, NSa and NSsp Series of appliances and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and CISA-certified cybersecurity experts can help you incorporate SonicWall security gateways into an end-to-end security plan and design security into your business processes.
Progent's Microsoft-certified consultants can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and migration strategies, optimize your network for local, multi-site, private or public cloud-based, and hybrid datacenters, educate your IT support staff, create a corporate-wide security strategy, streamline IT management, help with creating applications, and build and validate a DR/BC plan.
If your business runs a UNIX or Linux network or a multi-OS network, Progent's CISA and CISSP-premier security specialists can assist your whole enterprise in a broad array of security areas including security management practices, security design and models, connection control systems and techniques, software development security, business processes security, hardware security, telecommunications, network and Internet security, and disaster recovery preparedness. CISM and ISSAP define the fundamental competencies and worldwide standards of knowledge that information security professionals are expected to master. These accreditations provide executive management the confidence that those who have achieved their CISM or ISSAP certification have demonstrated the background and theory to deliver world-class security support and consulting help.
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Microsoft Windows Server 2008 represents a major step forward in making IT systems more secure and available, easier to virtualize and manage, faster, and able to provide an improved platform for web hosting and development. Progent can help your company get the most from the enhancements built into Microsoft Windows Server 2008 by providing consulting, support, education, temporary staffing, network monitoring, and security engineering expertise.
Cisco's wireless IP phones are hardened Wi-Fi handsets intended for professionals who are mobile within campus, warehouse, health-care or other environments where management requires portable phones that offer more control, security and ruggedness than is possible with the Bring-Your-Own-Device style of mobile collaboration. Integration of Cisco's wireless VoIP phones typically demands that IT teams set up and optimize numerous components of your wireless infrastructure such as wireless access points, switches, Cisco wireless LAN controllers, and network management software. Progent's Cisco-certified experts can provide online and onsite assistance to help you build and administer a Cisco wireless VoIP phone solution by providing services that range from troubleshooting the configuration of an IP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for updating the wireless infrastructure of a campus.
Microsoft supports seamless hybrid environments that combine Office 365 and on-premises Exchange systems. This allows you to have some Exchange mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can assist you with any facet of planning, implementing and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can deliver as-needed expertise to help you through challenging technical bottlenecks and also can provide extensive project management outsourcing to ensure your hybrid Office 365/Exchange solution is carried out on schedule and on budget.
The Help Desk support delivery model used by Progent gives small and midsize organizations an effective alternative to reliance on independent service individuals by offering broad technical knowledge accessible to numerous support teams, optional 24x7 access to emergency help, escalation capability to world-class experts for solving even the most intractable problems, service consistency and reliability, prompt follow-up overseen by veteran service administrators, a choice of convenient techniques for requesting service tasks, and excellent process visibility made possible by trouble ticket tracking and accessible via a web portal.
Progentís private cloud hosting allows small and midsize organizations to run key applications like Microsoft SQL and Exchange from a secure Tier III data center facility on fully redundant equipment with geographically separate backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for backup replication and restoration. Smaller organizations can take advantage of Progentís private cloud to eliminate large capital costs for the purchase, maintenance, and operation of computer hardware and facilities while benefiting the highest levels of network availability and security.
Progent can help your business to plan and implement an efficient migration from a Sun Solaris-powered information system to a network based on Microsoft Windows and suited for running Microsoft's popular office productivity products, business applications, and developer tools. Progent's Sun Solaris, Windows and Cisco consultants and application specialists can help you guard your data and minimize business discontinuity by designing an effective transition strategy that preserves your existing investments in Solaris software and technology. UNIX-to-Windows migration support services available from Progent include analysis of current environment, transition planning and testing, MS Exchange migration services, data and application transition, and server and media transition and consolidation.
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior machine learning technology to guard endpoints as well as physical and virtual servers against new malware assaults such as ransomware and email phishing, which easily escape legacy signature-matching anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a unified platform to address the complete threat lifecycle including blocking, detection, containment, remediation, and forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered threats.
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Progent can help businesses of all sizes to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and libraries; design, integrate, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class reporting. Progent can assist your company to upgrade from an earlier edition of SCVMM or from another virtualization management platform, and Progent can help you to optimize and repair your existing SCVMM 2012 environment so you realize maximum return on investment.
Progent can provide comprehensive online consulting for all technical areas associated with todayís small company information networks and offers a variety of vital, as-needed services such as a temporary Chief Information Officer to provide advanced planning and budgeting capability, a Technical Response Center for help desk support, proactive server monitoring, spam/virus protection as a managed service, project management for critical projects such as site moves oroperating system upgrades, connectivity experts for designing high-performance and robust infrastructure, security specialists to verify data safety and regulatory compliance, disaster recovery specialists to design and document business continuity strategies, and software developers to create, customize, or troubleshoot mission-critical applications.
Progent can provide access to a veteran specialist with extensive experience configuring, maintaining, and enhancing immersive telepresence systems from leading vendors such as Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can work with your internal network management team, your Internet Service Provider, and your video conferencing platform supplier to help your organization maximize the business value of your video conferencing ecosystem.
Progentís IT outsourcing services offer budget-friendly computer support for medium-size organizations. Whether it involves planning system infrastructure, setting up an internal Help Desk or using an outside one, rolling out a new email platform, monitoring your network, or developing a web-based business application, outsourcing your IT engineering services can smooth out expenses and eliminate risks, permitting IT service budgets to grow in a more moderate and controlled manner than is possible by amassing a bulky, knowledgeable internal network support staff. Progentís Outsourcing White Paper and datasheets explain how Progent can help you build a secure and highly available system architecture for your critical Windows-powered applications such as Windows Server 2008, Exchange Server 2007, and SQL Server.
Progent can assist you to design and implement an efficient transition from a Solaris-based information environment to a network based on MS Windows and suited for running Microsoft's familiar office productivity products, business applications, and developer tools. Progent's Sun Solaris, Windows and Cisco engineers and application specialists can help you preserve your information and reduce productivity disruption by designing an effective migration strategy that preserves your existing assets in Solaris software and technology. UNIX-to-Windows migration support services offered by Progent include evaluation of current environment, migration strategy and validation, Microsoft Exchange migration services, data and application software transition, and processor and storage migration and economization.
Progent offers nationwide online phone support and consulting services for businesses that operate networks powered by variants of Linux or whose information systems include a combination of Linux platforms/Linux and Microsoft Windows products. Online IT help provides optimum return for your information technology budget by protecting client productivity and shortening the time billed for computer repair services. Sophisticated online access technology and skilled service specialists and engineers combine to enable Progent to handle most network issues without squandering time and money by traveling to your site. In most of situations your network problems can be remediated by telephone or through a combination of phone support and remote access. Progent can offer the services of Cisco CCIE network engineers and CISA premier security specialists to help with the most difficult system problems.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and protect data related to your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be warned about impending expirations of SSLs or warranties. By cleaning up and organizing your network documentation, you can eliminate up to half of the time wasted searching for critical information about your network. ProSight IT Asset Management includes a common repository for holding and sharing all documents related to managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether youíre making improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require when you need it.