To get fast remote help with computer security issues, companies in Memphis, TN, can find world-class support by contacting Progent's certified security engineers. Progent's remote support staff is ready to provide fast and low-cost assistance with security emergencies that are impacting the productivity of your network. Progent's accredited consultants are certified to support systems based on Microsoft, Linux, macOS and OS X, Sun Solaris, and major derivatives of UNIX. Progent's broad range of services addresses firewall configuration, email filtering and encryption, secure network infrastructure, and disaster recovery preparedness. Progent's technical support team has been awarded the world's top security credentials including GIAC (Global Information Assurance Certification) and Certified Information Systems Security Professional.
Progent provides online security support on a by-the-minute basis without minimum minutes and without additional fees for setup or after hours service. By charging per minute and by providing top-level help, Progent's billing policy keeps costs low and avoids scenarios where quick fixes turn into major charges.
Our System Has Been Hacked: What Should We Do?
If your network is currently fighting a security emergency, visit Progent's Emergency Remote Technical Support to find out how to receive immediate aid. Progent has a pool of veteran cybersecurity specialists who offer online and onsite support that includes threat containment, mitigation, restoration, forensics, and hardening of your security defense to protect against future attacks.
For businesses that have planned beforehand for a security breech, the step-by-step incident response procedure outlined by GIAC is Progent's preferred method of responding to a serious security attack.
Overview of Progent's Security Support Services
Coordinating network security and preparedness for recovering vital data and systems following a security breach requires an on-going effort involving an array of technologies and processes. Progent's security consultants can assist your business at whatever level in your attempt to protect your information system, ranging from security audits to creating a comprehensive security plan. Some technologies supported by Progent's security consultants include Security Planning and Implementation, Information Recovery and Security Failure Analysis, and Outsourced Protection from Email-Borne Attacks.
Planning and Building Protected Environments
Any company ought to have a carefully thought out security strategy that includes both proactive and responsive steps. The proactive strategy is a collection of steps that helps to reduce vulnerabilities. The reactive plan specifies activities to help IT staff to inventory the damage resulting from a breach, remediate the damage, record the event, and restore network functions as soon as feasible. Progent can advise you how to design security into your company operations. Progent can install auditing utilities, define and implement a secure computer infrastructure, and propose procedures and policies to maximize the safety of your information system. Progent's security experts are available to help you to configure a firewall, design safe online and mobile connectivity to e-mail and information, and configure an efficient virtual private network.
If your company is looking for an affordable way for jobbing out your network security administration, Progent's 24x7 Monitoring Services include continual online server tracking and quick response to problems.
Hybrid Cloud Solutions
Progent can assist your company you to design, deploy, manage and troubleshoot enterprise hybrid cloud solutions that incorporate local and cloud infrastructure and that are compliant with government data security standards. (Find out about Progent's Office 365 integration solutions with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud integration consulting.)
System Recovery and Failure Analysis
Progent provides skill in recovering systems and servers that have been hacked, are suspect, or have ceased to function as a result of a security attack. Progent can show you how to assess the damage caused by the breach, return your company to ordinary functions, and retrieve data compromised as a result of the event. Progent's certified specialists can also oversee a comprehensive failure evaluation by examining event logs and utilizing other proven forensics tools. Progent's background with security problems minimizes your off-air time and allows Progent to recommend effective ways to avoid or mitigate future assaults.
Ransomware Cleanup and Restoration Services
Progent can provide the help of proven ransomware recovery experts with the knowledge to reconstruct an information system damaged by a ransomware virus such as Ryuk, WannaCry, NotPetya, or Locky. To find out more, see ransomware cleanup and recovery services.
Progent's Flat-rate Managed Services for Information Security
Progent's value-priced ProSight family of network management outsourcing services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance. Managed services available from Progent include:
ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring is an endpoint protection service that utilizes next generation behavior machine learning technology to guard endpoints as well as physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which routinely get by traditional signature-based AV products. ProSight ASM protects local and cloud resources and provides a single platform to manage the entire malware attack progression including blocking, detection, containment, cleanup, and forensics. Key capabilities include single-click rollback using Windows VSS and automatic network-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.
ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
ProSight Enhanced Security Protection (ESP) services offer economical multi-layer protection for physical servers and virtual machines, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP delivers firewall protection, intrusion alerts, device control, and web filtering via leading-edge technologies incorporated within a single agent accessible from a single control. Progent's data protection and virtualization consultants can assist your business to plan and implement a ProSight ESP deployment that addresses your company's specific requirements and that allows you prove compliance with legal and industry information security regulations. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that call for immediate attention. Progent can also help your company to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange filtering.
ProSight Data Protection Services: Managed Backup and Recovery
ProSight Data Protection Services provide small and medium-sized businesses a low cost and fully managed solution for secure backup/disaster recovery (BDR). Available at a low monthly rate, ProSight Data Protection Services automates and monitors your backup processes and enables rapid restoration of vital files, apps and virtual machines that have become lost or corrupted as a result of component failures, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or to both. Progent's BDR consultants can deliver world-class support to configure ProSight DPS to to comply with government and industry regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to recover your critical information. Find out more about ProSight Data Protection Services Managed Backup and Recovery.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering service that incorporates the technology of leading data security vendors to provide web-based management and world-class security for your inbound and outbound email. The hybrid structure of Email Guard managed service combines cloud-based filtering with a local security gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter acts as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This reduces your exposure to inbound threats and saves system bandwidth and storage space. Email Guard's onsite gateway device adds a further layer of inspection for inbound email. For outbound email, the onsite gateway provides AV and anti-spam filtering, DLP, and email encryption. The onsite gateway can also help Exchange Server to track and protect internal email traffic that stays inside your security perimeter. For more details, see ProSight Email Guard spam and content filtering.
ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a secure fault tolerant data center on a high-performance virtual host set up and maintained by Progent's network support professionals. Under the ProSight Virtual Hosting service model, the client retains ownership of the data, the OS software, and the applications. Since the system is virtualized, it can be ported immediately to an alternate hardware solution without a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, you are not tied one hosting service. Find out more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, find and protect data about your IT infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate up to half of time wasted trying to find vital information about your network. ProSight IT Asset Management features a common location for holding and collaborating on all documents related to managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether youíre planning enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you need the instant you need it. Learn more details about ProSight IT Asset Management service.
Specialized Security Expertise Offered by Progent
Progent's veteran engineers can provide unique expertise in key facets of IT protection such as:
Information Risk Audits and Security Compliance Testing
Progent offers expertise with information risk auditing tools such as Microsoft Baseline Security Analyzer and LANguard for performing a set of comprehensive system scans to uncover potential security holes. Progent has extensive skills with these and similar utilities and can help your company to analyze audit results and react efficiently. Progent's certified security consultants also provide web application testing and can perform expert evaluation of corporate-wide security to determine your organization's compliance with major worldwide security specifications including FISMA, NIST, and ISO. In addition, Progent can assess the effectiveness of your wireless protection covering in-place wireless equipment as well as portable handsets. Get additional information concerning Progent's Vulnerability Evaluation and Compliance Assessment.
Cisco Network Security, PIX Firewall and ASA Firewall, VPN, Aironet and Meraki Wi-Fi Consulting
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals (CCNPs) can provide world-class consulting expertise for Cisco's complete range of security and Virtual Private Network (VPN) technologies including PIX Series Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services routers, wireless access points, Meraki cloud-managed APs, and Catalyst family switches. Learn more details concerning Cisco Security, Virtual Private Network (VPN) and Aironet Wireless Consulting.
Other Firewall and VPN Consulting Services
Unannounced Penetration Testing Consulting
In addition to supporting a wide range of protection technologies available from Microsoft and Cisco, Progent can provide businesses of all sizes advanced engineering services for products from other popular firewall and Virtual Private Network (VPN) suppliers. Progent's consultants can provide:
Unannounced intrusion checking is a vital method for allowing organizations to determine how exposed their IT systems are to real-world threats by testing how well corporate security policies and mechanisms stand up against authorized but unpublicized intrusion attempts launched by veteran security engineers utilizing the latest hacking techniques. Read additional details concerning Progent's Penetration Testing Services.
Certified Information Security Manager (CISM) Security Consulting Services
Certified Information Security Manager identifies the basic competencies and international benchmarks of service that information security professionals are required to master. CISM offers business management the confidence that those who have earned their CISM have the background and skill to offer efficient security management and engineering services. Progent can offer a CISM-certified consultant to assist your organization in key security disciplines such as data security governance, vulnerability management, data security program control, and incident handling support.
Get more information concerning Progent's CISM Security Support Services.
Certified Information Systems Security Professionals (CISSP) Security Support Services
Progent's CISSP experts are security engineers who have earned CISSP certification through demonstrated professional work, extensive study, and exhaustive examination. CISSP qualification recognizes expertise in an international standard for IT security. American National Standards Institute has given the CISSP status official recognition in the area of IT security under ISO/IEC 17024. Areas of expertise included under CISSP include cybersecurity administration practices, security design and models, connection control systems, applications development security, operations security, hardware security, encryption, telecommunications, network security, and business continuity planning.
Learn additional details about Progent's CISSP Support Services.
CISSP-ISSAP Certified Experts for Secure Network Architecture
Progent's ISSAP Premier security experts have been awarded ISSAP certification after rigorous testing and significant experience. field experience with network security design. ISSAP consultants have in-depth understanding of access management systems and techniques, phone system and network protection, cryptography, requirements analysis, business continuity and disaster recovery, and physical security integration. Progent's ISSAP-premier security experts can help your company with all aspects of secure network architecture.
Find out additional details about Progent's ISSAP Accredited Secure IT Architecture Consulting Support.
CISSP-ISSEP Premier Security Engineering Consultants
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide enterprises with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the skills of a certified CISSP-ISSEP network security consultant to help your enterprise to follow current system security engineering principles and processes in system development, evaluate system security designs based on security engineering best practices, produce viable system designs that include compliant cybersecurity features for all critical system functions, define effective design and configuration strategies to deliver protection for operations, perform in-depth risk analysis, and recommend realistic cybersecurity solutions that balance your operational requirements with your organization's risk tolerance.
Learn more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.
Certified Information Systems Auditor Consulting Services
The CISA credential is a recognized achievement that represents mastery in network security auditing. Certified by the American National Standards Institute, the CISA credential has consultants pass an extensive examination overseen by the ISACA professional association. Progent can provide the expertise of a CISA-Premier security consultant able to assist companies in the areas of information systems audit process, information technology governance, network assets and infrastructure lifecycle, information technology service delivery, safeguarding data resources, and business continuity preparedness.
Get additional information about Progent's CISA Consulting Expertise.
CRISC Risk Mitigation Specialists
The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA in 2010 to validate an IT professional's skills to design, implement, and maintain IS control mechanisms to reduce risk. Progent can provide the expertise of a CRISC-certified engineer to help your company to develop and execute a workplace continuity or disaster recovery strategy based on leading practices promoted by CRISC and geared to match your organization's risk appetite, business goals, and budgetary guidelines. Progent's risk management services are complementary to the support provided by Progent's CISA-Certified security engineers for impartially evaluating your IS control design and with the services of Progent's CISM-certified consultants for defining security policies.
Learn the details about Progent's CRISC-certified IT Risk Management Support.
GIAC (Global Information Assurance Certification) Professional Expertise
Global Information Assurance Certification was established in 1999 to validate the skill of computer security engineers. GIAC's mission is to assure that a certified professional possesses the knowledge necessary to provide services in vital categories of system, information, and application security. GIAC accreditations are acknowledged by companies and institutions all over the world including U.S. National Security Agency (NSA). Progent can provide the expertise of GIAC certified security engineers for any of the network security capabilities addressed under GIAC accreditation topics including auditing networks, security incident handling, traffic analysis, web-based services security, and SIEM solutions.
Read additional information about Progent's GIAC Information Assurance Services.
Depend on Progent for Computer Security Consulting Services
If your company is located in Memphis or anywhere in Tennessee and you're looking for cybersecurity expertise, call Progent at 800-993-9400 or refer to Contact Progent.