In addition to providing rapid access to top-tier network consultants and subject matter experts to help Memphis, Tennessee organizations to resolve discrete technical issues or strategic initiatives, Progent can provide short-term supplemental staffing to deliver more generalized assistance like PC support, network management, and Help Desk call center services. On-demand staffing makes it possible for organizations to respond to planned or unexpected increases in the need for network personnel, which may result from situations such as mergers and acquisitions, site moves, technology migration, paradigm shifts like work-from-home, disaster recovery, busy seasons, or regulatory changes. Temporary IT staff augmentation can also fill gaps left by the loss of in-house IT personnel because of scheduled vacations, illness, resignation, or other reasons.
Benefits of Progent's Temporary IT Staffing Services
Progent's temporary staffing services give businesses the versatility to respond to surges in demand for network services without dealing with the costs and delays associated with reviewing and hiring reliable technical personnel and without the risk of increasing your in-house head count.
Important features of Progent's short-term staffing services include:
Progent's Co-managed Center Program
- Fast availability of reliable network professionals
- Easy engagement, cessation, and resumption of services
- Seamless augmentation of your full-time network support staff
- Comprehensive reporting of services performed
- Optional escalation from Tier 1 up to Tier 3 services so even the most challenging issues get resolved fast
- Strong working relationship with a world-class, full-service resource for IT support
Progent's shared Help Desk program is a specialized on-going staff expansion option that enables IT organizations to divide the responsibilities of Call Center support seamlessly between their full-time network staff and Progent's nationwide team of technical support specialists. Working as a seamless supplement of your in-house Help Desk, Progent's shared Help Desk program is a joint service solution powered by the leading shared professional services platform for streamlining, service calls, ticketing, assigning responsibility, monitoring responses, and generating management reports.
Why Choose Progent?
Progent has 20 years of background delivering online and onsite IT services for businesses of all sizes throughout the U.S. Progentís engineers hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity consultants hold advanced certifications including ISSAP, CISA, and CRISC. Learn more details about Progent's industry certifications.
Progent's Practice Areas for Memphis, Tennessee Companies
Progent's veteran roster of certified engineers can provide Memphis, Tennessee companies a broad array of online consulting and troubleshooting services. Practice areas covered under Progent's consulting program for network service organizations include:
Contact Progent for Short-Term IT Staffing for Memphis, Tennessee Organizations
To learn more about Progent's short-term staffing services for Memphis, Tennessee companies, call 800-993-9400 or visit Contact Progent.