Besides offering fast access to top-tier network consultants and subject matter experts (SBEs) to assist Memphis, Tennessee organizations with specific technical issues or longer-term initiatives, Progent can provide temporary supplemental staffing to deal with more broadly defined assistance like PC help, network management, and Call Center response. Short-term staffing can help organizations to respond to expected or unplanned increases in the need for network personnel, which may be caused by scenarios like company mergers, site relocation, technology migration, paradigm shifts like work-from-home, disaster recovery, busy seasons, or regulatory mandates. Temporary IT staff augmentation can also cover voids left by the loss of in-house IT personnel due to vacations, illness, termination, etc.
Benefits of Progent's Temporary Staff Augmentation Program
Progent's temporary staffing services offer organizations the flexibility to react to surges in demand for IT services without being saddled with the expense and delays that come with identifying and recruiting professional IT personnel and without the risk of increasing your in-house head count.
Important features of Progent's temporary supplemental staffing services include:
Progent's Co-managed Center Service
- Rapid access to seasoned IT professionals
- Simple engagement, termination, and resumption of services
- Seamless augmentation of your full-time IT staff
- Full reporting of all services performed
- Optional escalation from Tier 1 up to Tier 3 services so even the most challenging issues can be handled promptly
- Strong working relationship with a world-class, full-service source for IT expertise
Progent's shared Call Center service is a proven flexible staff expansion alternative that enables IT organizations to divide the responsibilities of Help Desk support seamlessly between their in-house IT personnel and Progent's extensive pool of technical support experts. Working as a transparent supplement of your full-time Help Desk, Progent's shared Help Desk program is a joint service solution based on by the industry's leading shared professional services tool for streamlining, service requests, ticketing, assigning responsibility, tracking responses, and producing documentation.
Why Choose Progent?
Progent has two decades of experience providing online and on-premises network expertise for organizations throughout the U.S. Progentís IT experts have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading technology companies. Progent's cybersecurity experts hold top certifications including ISSAP, CISM, and CRISC. Find out more details about Progent's industry certifications.
Progent's Practice Areas for Memphis, Tennessee Organizations
Progent's nationwide team of certified engineers offers Memphis, Tennessee organizations a wide array of online technical guidance and debugging services. Areas of expertise offered under Progent's consulting program for IT service providers include:
Contact Progent for Temporary Staffing Services for Memphis, Tennessee Companies
To learn more details about Progent's short-term staff augmentation services for Memphis, Tennessee companies, call 800-993-9400 or visit Contact Progent.