In addition to providing fast contact with top-tier IT consultants and subject matter experts to assist Memphis, Tennessee businesses with discrete IT problems or longer-term projects, Progent can provide short-term staff augmentation to deliver more broadly defined assistance like desktop help, IT management, and Help Desk call center services. Short-term staffing makes it possible for businesses to deal with anticipated or unplanned surges in the need for network personnel, which may be caused by scenarios such as company mergers, data center moves, technology upgrades, paradigm shifts like telecommuting, disaster response, seasonal variations, or regulatory changes. Temporary IT staff augmentation can also fill gaps left by the loss of in-house staff members due to vacations, illness, termination, etc.
Benefits of Progent's Short-Term Staffing Services
Progent's temporary supplemental staffing services give organizations the ability to react to increases in requirements for network services without dealing with the costs and hassle associated with reviewing and recruiting professional IT help and without the burden of adding to your full-time head count.
Important features of Progent's short-term staffing services include:
Progent's Shared Center Program
- Fast access to seasoned IT professionals
- Simple initiation, cessation, and resumption of services
- Transparent extension of your full-time IT staff
- Full documentation of services performed
- Optional escalation from Tier 1 up to Tier 3 services so even the most challenging issues get resolved promptly
- Close working relationship with a world-class, full-spectrum source for IT expertise
Progent's co-managed Help Desk service is a proven on-going staff expansion option that allows IT groups to share the responsibilities of Help Desk support seamlessly between their in-house network personnel and Progent's extensive pool of technical support experts. Working as a transparent extension of your full-time Help Desk, Progent's shared Help Desk program is a joint service alternative powered by the industry's leading shared professional services (PSA) tool for streamlining, service requests, ticketing, assigning ownership, monitoring responses, and generating documentation.
Why Choose Progent?
Progent has 20 years of experience delivering remote and on-premises network expertise for organizations of all sizes throughout the United States. Progentís engineers have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other technology leaders. Progent's cybersecurity experts hold advanced certifications including CISSP, CISA, and CRISC. Learn more about Progent's certifications.
Progent's Areas of Expertise for Memphis, Tennessee Companies
Progent's nationwide team of certified consultants and technical experts offers Memphis, Tennessee companies a wide range of online consulting and troubleshooting expertise. Areas of expertise covered under Progent's reseller program for IT service organizations include:
Contact Progent for Temporary IT Staffing for Memphis, Tennessee Organizations
To learn more about Progent's short-term supplemental staffing services for Memphis, Tennessee companies, call 800-993-9400 or visit Contact Progent.