Consulting Support for BlackBerry Solutions
BlackBerry mobile PDAs were once among the most successful products for maintaining location-independent access to messaging, scheduling, web-based programs, and other critical business data. Progent offers Mesa, Arizona businesses the expertise of BlackBerry-premier experts who can help organizations to maintain their BlackBerry deployments or migrate efficiently to a more popular smartphone solution.
As the complexity of small business IT technology has expanded, and as the need for enterprise-class security, reliability, and recoverability has become the standard for companies of all sizes, successful integration and support of RIM BlackBerry technology has become increasingly challenging. To handle areas such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging systems and shared databases, small businesses frequently resort to outside consulting professionals who specialize in RIM BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-certified consultants who can help small organizations to plan, manage, and repair BlackBerry environments affordably and efficiently, dispensing with the need for an internal BlackBerry technology specialist and lowering the cost and hassle of supporting mobile work groups. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This range of knowledge, combined with Progent's proven remote support capabilities, provides small businesses a budget-friendly alternative for integrating RIM BlackBerry technology productively into their IT system.
Progent's consultants can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Exchange setup so that your database and messaging systems function efficiently with BlackBerry BES Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft technology, configure easy-to-use administration utilities to help you monitor and support BlackBerry smartphones throughout your business, define security policies that make sense for your business, develop custom wireless applications, and make sure that your IT network architecture is appropriately configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your regular backup processes so that it can be restored rapidly and thoroughly.
BlackBerry Enterprise Server Technical Help
The BlackBerry Enterprise Server gives companies a single and safe mechanism for incorporating BlackBerry smartphones into their email, groupware, and software application environment. BlackBerry BES Server allows wireless BlackBerry users to connect to Microsoft Exchange Server, Lotus, or Novell GroupWise messaging and to synchronize BlackBerry handsets with PC desktops to achieve data consistency for applications like schedules, contact lists, tasks, instant messaging, and custom business software. Thanks to BlackBerry BES Server support for Microsoft Exchange Server, mobile workers carrying BlackBerry handsets can have push-based access to Exchange email as well as to instant messaging-capable software via Microsoft Office Communications Server and Lync Server support.
Progent's BlackBerry-premier engineers can show you how to plan, configure, and support BlackBerry Enterprise Server so you can maximize the productivity of BlackBerry users, simplify the administration of a BlackBerry solution, and lower the cost of supporting a mobile workforce.
How Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can deliver an experienced engineer who has earned accreditations from RIM in all key aspects of BlackBerry integration. Progent's BlackBerry support skills range from troubleshooting synchronization problems to designing wireless productivity solutions built around BlackBerry Enterprise Server. These RIM BlackBerry credentials and their associated practice areas include:
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help your company to plan, deploy, validate, repair, and produce documentation for a mobile wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry include business and network needs analysis, system architecture, roll-out strategy and execution, performance tuning, design of a fault-tolerant environment, data backup and disaster recovery planning, and security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational goals and to design a mobile wireless solution that meets your IT budget and aligns with your business plans. Progent can explain the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's suitability to accommodate a BlackBerry Enterprise Server, assist you to determine which administration model and equipment match your needs, and analyze your messaging system configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart choices about alternatives for software versions, server hardware and storage, network design, and application set up.
To maximize system protection, Progent's BlackBerry-certified consultant can assist your company to select and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-premier security engineers to perform network-wide security assessment and compliance validation and recommend enhancements to support your BlackBerry environment.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry-certified engineer offers support skills in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to add and delete BlackBerry smartphone users on Microsoft Exchange Server and Active Directory, configure, track, and manage BlackBerry BES Server, manage BlackBerry handhelds and user accounts, back up and manage storage groups, configure permissions, install the Mobile Data System and Instant Messaging, implement access control lists, manage Microsoft Exchange data flow, create, update, and assign wireless LAN and VPN configurations, set up SNMP traps for alerts, and generate management reports to summarize SNMP results.
Progent's BlackBerry-certified expert can support your BlackBerry solution in a number of environments such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
Call or Email Progent for Support from a BlackBerry-Qualified Professional
In order to contact Progent about professional expertise for BlackBerry wireless solutions, phone 1-800-993-9400 or visit Contact Progent.