Consulting and Technical Support for BlackBerry Technology
RIM BlackBerry Support ServicesBlackBerry wireless smartphones were once one of the most popular products for maintaining location-independent access to email, scheduling, web applications, and other vital business information. Progent can provide Mesa, Arizona businesses the services of BlackBerry-premier professionals who can help organizations to manage existing BlackBerry deployments or transition smoothly to a more popular smartphone solution.

As the sophistication of small company IT technology has increased, and as the demand for world-class protection, reliability, and recoverability has become the standard for businesses of any size, successful deployment and maintenance of BlackBerry solutions has become more challenging. To deal with issues like data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of email systems and corporate databases, small businesses often resort to external support professionals who offer expertise in RIM BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-certified engineers who can help small businesses to design, manage, and repair BlackBerry-based solutions affordably and efficiently, dispensing with the necessity for an in-house BlackBerry solutions specialist and reducing the cost and stress of supporting wireless work groups. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This breadth of experience, combined with Progent's efficient online service delivery model, gives small companies a budget-friendly alternative for integrating BlackBerry technology seamlessly into their information network.

Progent's experts can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your data and messaging infrastructure function efficiently with BlackBerry BES Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft software, set up easy-to-use administration utilities to help you monitor and support BlackBerry devices throughout your business, define security policies that are right for your business, develop custom mobile applications, and ensure that your network infrastructure is properly designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your regular backup procedures in order that it can be restored quickly and safely.

Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Phoenix Metro Area.

Onsite IT Consulting
Progent locations in Phoenix Metro Area

City Address Phone Link
Chandler 2925 E Riggs Rd
Chandler, AZ 85249
United States
(480) 530-0566 Chandler Network Support Services
Glendale 5350 W Bell Rd
Glendale, AZ 85308
United States
(623) 321-5101 Glendale Network Support Services
Mesa 625 W Southern Avenue, Suite E
Mesa, AZ 85210
United States
(480) 530-0404 Mesa Network Support Services
Phoenix 1 N 1st Street
Phoenix, AZ 85004
United States
(480) 666-8967 Phoenix Network Support Services
Scottsdale 17470 N Pacesetter Way
Scottsdale, AZ 85255
United States
(678) 899-6420 Scottsdale Network Support Services


BlackBerry BES Server Consulting Support
The BlackBerry Enterprise Server (BES) gives companies a single and secure source for incorporating BlackBerry smartphones into their messaging, collaboration, and software application environment. BlackBerry Enterprise Server allows wireless BlackBerry clients to connect to Exchange Server, Lotus Domino, or Groupwise email and to synchronize BlackBerry devices with PC desktops to achieve up-to-date information for collaborative programs such a calendars, contact lists, to-do lists, notes, and specialized business programs. Due to BlackBerry Enterprise Server support for Exchange Server, mobile workers with BlackBerry smartphones have effortless access to Exchange email as well as to IM-aware software through Microsoft Communications Server and Lync Server support.

BlackBerry BES Server Consulting Support

Progent's BlackBerry-premier consultants can show you how to design, implement, and support BlackBerry BES Server so that you improve the efficiency of BlackBerry users, simplify the management of a BlackBerry environment, and lower the expense of supporting a mobile workforce.

Progent's Online BlackBerry-certified Consulting Services is Fast and Affordable
For businesses in Mesa, Arizona who require quick and affordable help from a qualified RIM BlackBerry support professional, Progent offers effective remote help from a seasoned support team who have provided IT solutions to companies in each state in the United States. (See Progent's client testimonials.)

Remote consulting services eliminates travel expense and enables specialists to fix technical issues rapidly, so you minimize wasted productivity. Progent's RIM BlackBerry specialists have earned accreditations in the entire range of BlackBerry solutions and can provide professional support in fields including troubleshooting synchronization issues, deploying BlackBerry Enterprise Server (BES), and creating a protected, fault-tolerant network architecture for BlackBerry users. Certifications earned and practice areas offered by Progent's BlackBerry professionals include:

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry specialist can assist you to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform important tasks including troubleshooting enterprise activation issues, registering and deleting BlackBerry device users, activating passwords, configuring wireless program installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and restore processes.

Progent's BlackBerry-certified engineers can also show you how to use management software such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and utilizing WiFi for activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry BES environment and assist you to define and implement sensible security options.

Progent's Microsoft-certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Exchange Server architecture for working smoothly with BlackBerry BES Server or move your BlackBerry system to the most recent edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for deploying, administering, monitoring, and maintaining one or several BlackBerry BES Servers in a messaging environment based on Exchange. Progent's BlackBerry-certified engineer offers support skills in important areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can help you to install and remove BlackBerry smartphone clients on Microsoft Exchange and Windows Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry devices and client accounts, archive and manage storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, implement access control lists, manage Exchange Server data flow, generate, edit, and apply WLAN and Virtual Private Network configurations, implement SNMP traps for alerts, and generate reports to summarize SNMP data.

Progent's BlackBerry-certified consultant can help you with your BlackBerry solution in a number of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent can provide the support of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, repair, and produce documentation for a wireless solution based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced consulting services for BlackBerry technology include business and network needs assessment, solution design, deployment strategy and implementation, performance tuning, design of a fault-tolerant architecture, data backup and business recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your operational goals and to design a wireless system that fits within your IT budget and aligns with your business plans. Progent can clarify the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's ability to accommodate a BlackBerry Enterprise Server, help you to decide which administration approach and physical components match your needs, and analyze your email and messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart decisions about options for software versions, server hardware and mass storage, network topology, and application set up.

To maximize network security, Progent's BlackBerry-certified consultant can help you to choose and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-premier security engineers to perform company-wide security vulnerability and compliance validation and suggest improvements to account for your BlackBerry environment.

Call or Email Progent to Get Support from a RIM BlackBerry-Certified Consultant
If you wish to get in touch with Progent about technical assistance for BlackBerry mobile wireless technology, phone 1-800-993-9400 or go to Contact Progent.



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  • Les Kent has a 35-year history of successful technology integration, business administration, sales, and operations. He has shown a knack for developing elegant information technology solutions in his roles as as a system architect, application developer, project manager, deployment consultant, and troubleshooter for small businesses, new ventures, and major enterprises.

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