Consulting Support Services for BlackBerry Environments
BlackBerry mobile PDAs were at one time one of the most popular products for achieving anytime-anywhere access to email, scheduling, web programs, and other critical business information. Progent can provide Mesa, Arizona companies the expertise of BlackBerry-premier consultants who can help businesses to manage their BlackBerry deployments or transition smoothly to a more popular smartphone solution.
As the sophistication of small company networks has expanded, and as the need for enterprise-class protection, reliability, and recoverability has grown to be the norm for companies of any size, effective integration and support of BlackBerry technology has grown increasingly challenging. To address areas like security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging systems and shared databases, small organizations often resort to outside consulting firms who offer expertise in BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-certified consultants who can assist small organizations to design, administer, and troubleshoot BlackBerry-based solutions affordably and effectively, doing away with the requirement for an internal BlackBerry technology specialist and lowering the cost and stress of maintaining mobile work groups. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This range of knowledge, coupled with Progent's proven remote service delivery model, gives small companies an affordable alternative for integrating BlackBerry products productively into their information system.
Progent's experts can help you with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange setup so that your database and email systems function efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from older editions of BlackBerry and Microsoft software, set up streamlined management tools to enable you to monitor and support BlackBerry smartphones across your company, define security policies that make sense for your company, customize mobile applications, and ensure that your IT network architecture is appropriately configured to handle your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be restored rapidly and safely.
Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Phoenix Metro Area.
Progent locations in Phoenix Metro Area
Integration Expertise for BlackBerry Enterprise Server
BlackBerry Enterprise Server streamlines management and support of BlackBerry devices, providing a centralized solution for handling key jobs like smartphone deployment, upgrades, and deactivation and offering a strong infrastructure for data protection and high availability. BlackBerry BES Server supports transparent communication between Exchange, Groupwise, or IBM Lotus Domino messaging servers and BlackBerry users and allows wireless synchronization.
BES Server features a variety of security options beginning with advanced encryption of information transmitted between a BlackBerry wireless handset and BlackBerry BES Server based on Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BES Server also allows great flexibility in selecting levels of protection to match the specific requirements of your mobile environment. Progent's BlackBerry certified consultants can help you to select advanced security features and activate them remotely. Examples of these wirelessly selectable security features include:
- Disable a BlackBerry device
- Erase data from a misplaced or stolen BlackBerry smartphone
- Disable Bluetooth
- Activate built-in protection against malicious attacks
BlackBerry Enterprise Server also provides flexibility in determining how to keep mobile users from loading or running unsecure or unauthorized code. Progent can help you to select protective processes such as:
- Specify exactly which applications are permitted on the device
- Block external applications from using persistent memory on the smartphone
- Select what functions third-party applications can use on the BlackBerry smartphone
- Restrict the types of connections external applications running on the BlackBerry smartphone can initialize
- Block all third-party software from being installed or executed on the BlackBerry device
Progent's Online BlackBerry-certified Consulting Services is Quick and Affordable
For businesses in Mesa, Arizona who require quick and affordable access to a certified RIM BlackBerry support expert, Progent delivers efficient online assistance from a veteran network support staff who have delivered network solutions to organizations in every state in the country. (Refer to Progent's client testimonials.)
Remote consulting services avoids travel costs and enables specialists to solve problems quickly, allowing you to reduce wasted productivity. Progent's BlackBerry specialists have earned certifications in all BlackBerry technologies and can provide professional help in areas such as resolving synchronization problems, configuring BlackBerry Enterprise Server (BES), and creating a secure, fault-tolerant system architecture for BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out common support functions including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters and auto-signature, changing user profiles, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your company messaging solution. Progent's seasoned experts can in addition assist you to resolve a wide range of problems concerning synchronization, handset recognition, email reconciliation, web browsing, wireless connections, Instant Messaging, workstation software configuration, and Desktop Redirector.
As a leader in delivering countrywide online technical assistance for small office IT networks, Progent can provide fast and economical access to a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your wireless technical support expenses low and, by solving problems promptly, optimizes the efficiency of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to install and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can assist you to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important tasks such as troubleshooting enterprise activation problems, registering and deleting BlackBerry device clients, activating passwords, configuring wireless software installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.
Progent's BlackBerry-certified engineers can also help you to operate management tools like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow issues, and using WiFi for enterprise activation. Also, Progent can help you understand the role of operational policies in the BlackBerry BES system and assist you to define and install appropriate security options.
Progent's certified Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Microsoft Exchange Server infrastructure for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the most recent edition of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange Server. Progent's BlackBerry-certified engineer offers expertise in important technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can show you how to add and remove BlackBerry device clients on Microsoft Exchange Server and Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry smartphones and user accounts, back up and support storage groups, apply permissions, set up the MDS and IM, deploy access control lists, manage Microsoft Exchange Server data flow, generate, edit, and assign wireless LAN and Virtual Private Network configuration sets, implement SNMP traps, and generate reports based on SNMP results.
Progent's BlackBerry engineer can help you with your BlackBerry solution in a number of settings that can include Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist your business to plan, install, test, repair, and produce documentation for a mobile wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and technology requirements analysis, solution design, deployment planning and execution, performance tuning, configuration of a fault-tolerant architecture, data backup and business recovery planning, and security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional goals and to create a mobile wireless system that meets your information technology budget and aligns with your business strategy. Progent can explain the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's ability to accommodate a BlackBerry BES Server, help your organization to decide which administration approach and hardware products meet your requirements, and evaluate your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can make informed choices concerning options for software versions, server hardware and mass storage, network topology, and application set up.
To maximize network security, Progent's BlackBerry consultant can assist you to select and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-certified security specialists to run network-wide security vulnerability and compliance testing and suggest enhancements to accommodate your BlackBerry solution.
Call or Email Progent for Help from a RIM BlackBerry-Certified Expert
To ask Progent about engineering expertise for BlackBerry wireless integration, phone 1-800-993-9400 or visit Contact Progent.