Consulting Support Services for BlackBerry Environments
RIM BlackBerry Support ServicesBlackBerry mobile PDAs were at one time one of the most popular products for achieving anytime-anywhere access to email, scheduling, web programs, and other critical business information. Progent can provide Mesa, Arizona companies the expertise of BlackBerry-premier consultants who can help businesses to manage their BlackBerry deployments or transition smoothly to a more popular smartphone solution.

As the sophistication of small company networks has expanded, and as the need for enterprise-class protection, reliability, and recoverability has grown to be the norm for companies of any size, effective integration and support of BlackBerry technology has grown increasingly challenging. To address areas like security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging systems and shared databases, small organizations often resort to outside consulting firms who offer expertise in BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-certified consultants who can assist small organizations to design, administer, and troubleshoot BlackBerry-based solutions affordably and effectively, doing away with the requirement for an internal BlackBerry technology specialist and lowering the cost and stress of maintaining mobile work groups. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This range of knowledge, coupled with Progent's proven remote service delivery model, gives small companies an affordable alternative for integrating BlackBerry products productively into their information system.

Progent's experts can help you with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange setup so that your database and email systems function efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from older editions of BlackBerry and Microsoft software, set up streamlined management tools to enable you to monitor and support BlackBerry smartphones across your company, define security policies that make sense for your company, customize mobile applications, and ensure that your IT network architecture is appropriately configured to handle your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be restored rapidly and safely.

Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Phoenix Metro Area.

Onsite IT Consulting
Progent locations in Phoenix Metro Area

City Address Phone Link
Chandler 2925 E Riggs Rd
Chandler, AZ 85249
United States
(480) 530-0566 Chandler Network Support Services
Glendale 5350 W Bell Rd
Glendale, AZ 85308
United States
(623) 321-5101 Glendale Network Support Services
Mesa 625 W Southern Avenue, Suite E
Mesa, AZ 85210
United States
(480) 530-0404 Mesa Network Support Services
Phoenix 1 N 1st Street
Phoenix, AZ 85004
United States
(480) 666-8967 Phoenix Network Support Services
Scottsdale 17470 N Pacesetter Way
Scottsdale, AZ 85255
United States
(678) 899-6420 Scottsdale Network Support Services


Integration Expertise for BlackBerry Enterprise Server
BlackBerry Enterprise Server streamlines management and support of BlackBerry devices, providing a centralized solution for handling key jobs like smartphone deployment, upgrades, and deactivation and offering a strong infrastructure for data protection and high availability. BlackBerry BES Server supports transparent communication between Exchange, Groupwise, or IBM Lotus Domino messaging servers and BlackBerry users and allows wireless synchronization.

RIM BlackBerry BES Server Integration Assistance

BES Server features a variety of security options beginning with advanced encryption of information transmitted between a BlackBerry wireless handset and BlackBerry BES Server based on Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BES Server also allows great flexibility in selecting levels of protection to match the specific requirements of your mobile environment. Progent's BlackBerry certified consultants can help you to select advanced security features and activate them remotely. Examples of these wirelessly selectable security features include:

  • Disable a BlackBerry device
  • Erase data from a misplaced or stolen BlackBerry smartphone
  • Disable Bluetooth
  • Activate built-in protection against malicious attacks

BlackBerry Enterprise Server also provides flexibility in determining how to keep mobile users from loading or running unsecure or unauthorized code. Progent can help you to select protective processes such as:

  • Specify exactly which applications are permitted on the device
  • Block external applications from using persistent memory on the smartphone
  • Select what functions third-party applications can use on the BlackBerry smartphone
  • Restrict the types of connections external applications running on the BlackBerry smartphone can initialize
  • Block all third-party software from being installed or executed on the BlackBerry device

Progent's Online BlackBerry-certified Consulting Services is Quick and Affordable
For businesses in Mesa, Arizona who require quick and affordable access to a certified RIM BlackBerry support expert, Progent delivers efficient online assistance from a veteran network support staff who have delivered network solutions to organizations in every state in the country. (Refer to Progent's client testimonials.)

Remote consulting services avoids travel costs and enables specialists to solve problems quickly, allowing you to reduce wasted productivity. Progent's BlackBerry specialists have earned certifications in all BlackBerry technologies and can provide professional help in areas such as resolving synchronization problems, configuring BlackBerry Enterprise Server (BES), and creating a secure, fault-tolerant system architecture for BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpA Progent BlackBerry Certified Support Specialist can assist your business to carry out common support functions including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters and auto-signature, changing user profiles, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your company messaging solution. Progent's seasoned experts can in addition assist you to resolve a wide range of problems concerning synchronization, handset recognition, email reconciliation, web browsing, wireless connections, Instant Messaging, workstation software configuration, and Desktop Redirector.

As a leader in delivering countrywide online technical assistance for small office IT networks, Progent can provide fast and economical access to a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your wireless technical support expenses low and, by solving problems promptly, optimizes the efficiency of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist can provide the knowledge required to install and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can assist you to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important tasks such as troubleshooting enterprise activation problems, registering and deleting BlackBerry device clients, activating passwords, configuring wireless software installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.

Progent's BlackBerry-certified engineers can also help you to operate management tools like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow issues, and using WiFi for enterprise activation. Also, Progent can help you understand the role of operational policies in the BlackBerry BES system and assist you to define and install appropriate security options.

Progent's certified Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Microsoft Exchange Server infrastructure for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the most recent edition of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange Server. Progent's BlackBerry-certified engineer offers expertise in important technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can show you how to add and remove BlackBerry device clients on Microsoft Exchange Server and Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry smartphones and user accounts, back up and support storage groups, apply permissions, set up the MDS and IM, deploy access control lists, manage Microsoft Exchange Server data flow, generate, edit, and assign wireless LAN and Virtual Private Network configuration sets, implement SNMP traps, and generate reports based on SNMP results.

Progent's BlackBerry engineer can help you with your BlackBerry solution in a number of settings that can include Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent offers the services of a BlackBerry Certified Solution Designer to assist your business to plan, install, test, repair, and produce documentation for a mobile wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and technology requirements analysis, solution design, deployment planning and execution, performance tuning, configuration of a fault-tolerant architecture, data backup and business recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional goals and to create a mobile wireless system that meets your information technology budget and aligns with your business strategy. Progent can explain the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's ability to accommodate a BlackBerry BES Server, help your organization to decide which administration approach and hardware products meet your requirements, and evaluate your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can make informed choices concerning options for software versions, server hardware and mass storage, network topology, and application set up.

To maximize network security, Progent's BlackBerry consultant can assist you to select and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-certified security specialists to run network-wide security vulnerability and compliance testing and suggest enhancements to accommodate your BlackBerry solution.

Call or Email Progent for Help from a RIM BlackBerry-Certified Expert
To ask Progent about engineering expertise for BlackBerry wireless integration, phone 1-800-993-9400 or visit Contact Progent.



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    Progent believes that a well architected and implemented information system can be a pivotal piece for enabling any firm's success, and Progent applies this belief in our own system infrastructure. We have built a non-stop virtual office network that allows our staff consultants and authorized contractors to offer fast and effective support, cooperate easily on sophisticated jobs, and experience career and personal maturity from acting as a member of a dynamic company ethos of personal drive and independence.

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    System Center Configuration Manager automates software deployment across multiple sites, centralizes security and compliance settings control, keeps track of network resources, guards against corporate data leakage, performs network health monitoring, enables secure self service, and delivers a common control mechanism for administering mixed-OS ecosystems running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud specialists can help businesses of any size with any facet of designing, installing, operating and repairing a System Center Configuration Manager solution for local, cloud, or hybrid networks.

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    Progent's Juniper-authorized NetScreen engineer can assist your company to configure and integrate NetScreen 5200 and 5400 routers, migrate from older NetScreen devices to the latest Juniper technologies, and troubleshoot infrastructure issues in Juniper-only or mixed-technology environments.

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    Small to mid-sized companies can now get all the advantages of Microsoft Operations Manager 2007 and also have quick access to Progentís Microsoft certified network consulting experts. With Progent's affordably priced network service packages, mid-size organizations can select a simple co-sourcing package built around Operations Manager with server monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to offer small business networks enterprise-class reliability, protection and productivity.

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    Progent offers advanced online support services to help businesses connect their IT infrastructure with leading public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can assist your it team to plan and administer cost-effective ecosystems that can include Windows and Linux operating systems and applications in either cloud-only solutions or in hybrid architectures that utilize on-premises resources as well as cloud services. To help you to integrate public cloud services with physical datacenters, Progent offers a variety of public cloud integration support services such as Microsoft Azure enterprise hybrid cloud design and deployment consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over 15 years of experience providing high-level consulting support remotely, and Progent can help you complete your cloud migration initiatives on schedule and affordably.

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    Progent provide businesses of any size world-class network remote or in-person consulting for information systems based on Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier network consultants also offer security expertise for businesses ranging from the small office to the worldwide enterprise.

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    Progent can help you in all phases of your upgrade to Exchange 2016 such as planning high availability (HA) infrastructure for a local, cloud-based or hybrid environment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V strategy; specifying storage requirements for your VMs, databases and logs; setting up HLB for fault-tolerant client access services; designing, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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    Progent can provide the expertise of RIM BlackBerry-premier consultants who can help small companies to design, manage, and repair BlackBerry solutions affordably and successfully, eliminating the need for an internal BlackBerry specialist and reducing the cost and hassle of maintaining a mobile wireless workgroup. Progent's BlackBerry engineers offer extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security engineers. This breadth of knowledge, combined with Progent's efficient remote service delivery model, provides small companies an efficient solution for integrating BlackBerry technology seamlessly into their IT system.

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    Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts can provide economical online and onsite consulting expertise, application development, and debugging services for organizations of all sizes who want to upgrade to SharePoint Server 2019 or SharePoint Online from older versions of SharePoint. Progent can assist customers design and execute an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud resources into a seamless information management system.


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