Consulting and Technical Support Services for BlackBerry Technology
BlackBerry SupportBlackBerry mobile PDAs were once among the most popular solutions for maintaining location-independent access to messaging, calendars, web-based programs, and other vital business data. Progent can provide Mesa, Arizona businesses the expertise of BlackBerry-certified consultants who can assist businesses to maintain existing BlackBerry environments or transition smoothly to a current mobile platform.

As the complexity of small company IT technology has expanded, and as the demand for enterprise-class security, reliability, and disaster recovery has become the standard for businesses of all sizes, successful deployment and maintenance of RIM BlackBerry technology has grown more challenging. To deal with issues such as data protection, business continuity, and synchronization of BlackBerry PDAs with diverse email servers and corporate databases, small businesses frequently resort to external support professionals who offer expertise in BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-premier engineers who can help small organizations to plan, administer, and troubleshoot BlackBerry solutions economically and efficiently, eliminating the need for an internal BlackBerry solutions specialist and reducing the cost and stress of supporting mobile work groups. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This range of knowledge, coupled with Progent's proven remote support capabilities, gives small companies an economical solution for incorporating BlackBerry products productively into their business information system.

Progent's consultants can assist your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange setup so that your data and messaging systems operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft software, configure streamlined management utilities to help you track and support BlackBerry smartphones throughout your company, define security policies that make sense for your business, develop custom wireless software, and ensure that your IT network architecture is appropriately designed to handle your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be restored rapidly and thoroughly.

Phoenix Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Phoenix Metro Area.

Onsite IT Consulting
Progent locations in Phoenix Metro Area

City Address Phone Link
Chandler 2925 E Riggs Rd
Chandler, AZ 85249
(480) 530-0566 Chandler Network Support Services
Glendale 5350 W Bell Rd
Glendale, AZ 85308
(623) 321-5101 Glendale Network Support Services
Mesa 625 W Southern Avenue, Suite E
Mesa, AZ 85210
(480) 530-0404 Mesa Network Support Services
Phoenix 1 N 1st Street
Phoenix, AZ 85004
(480) 666-8967 Phoenix Network Support Services
Scottsdale 17470 N Pacesetter Way
Scottsdale, AZ 85255
(678) 899-6420 Scottsdale Network Support Services


Technical Support Services for BlackBerry BES Server
BlackBerry BES Server streamlines administration and support of RIM BlackBerry smartphones, providing a centralized platform for controlling key jobs like device deployment, upgrades, and retirement and providing a solid infrastructure for security and high availability. BlackBerry BES Server delivers seamless integration between Exchange Server, Novell GroupWise, or IBM Lotus Domino email platforms and BlackBerry users and supports wireless synchronization.

BlackBerry BES Server Configuration Help

BES Server provides a variety of security options beginning with automatic data encryption of information sent between a BlackBerry wireless handset and BES Server using AES or Triple DES. BES Server also permits great versatility in adjusting degrees of security to match the specific requirements of your mobile network. Progent's BlackBerry authorized engineers can help you to select advanced security features and enable them remotely. Examples of these wirelessly configurable security features include:

  • Disable a BlackBerry smartphone
  • Wipe information from a misplaced or stolen device
  • Lock out Bluetooth
  • Enable built-in defenses against malware

BlackBerry BES Server also provides versatility in determining how to keep users from loading or running unsafe or prohibited applications. Progent can help you to choose blocking techniques like:

  • Specify precisely what applications are allowed on the device
  • Prevent third-party programs from using non-volatile memory on the device
  • Select which resources external programs can access on the device
  • Limit the types of access external programs running on the BlackBerry smartphone can establish
  • Prevent all external applications from being loaded or run on the smartphone

Expert RIM BlackBerry Consulting Services Offered Remotely from Progent
Progent's authorized BlackBerry support specialists are available by phone to provide expert technical help to companies in the Mesa area or anywhere in the state of Arizona. Progent's seasoned remote consulting team has helped businesses solve computer problems and cut IT service expenses in every state in the U.S. and established a large following of satisfied clients. (Refer to Progent's client testimonials.)

Progent offers online help for a broad array of issues related to BlackBerry software and devices such as synchronization, integration with Microsoft Exchange, setting up BlackBerry BES Server, and improving wireless security. Important RIM BlackBerry certifications earned by Progent's support experts include:

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry specialist can show you how to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run important tasks including resolving enterprise activation problems, adding and deleting BlackBerry device users, activating passwords, implementing over-the-air software installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry consultants can also assist you to operate management software such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and utilizing wireless LANs for activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry Enterprise environment and help your company to select and implement sensible security configurations.

Progent's certified Microsoft Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Exchange architecture for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent version of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for installing, managing, tracking, and maintaining one or several BlackBerry BES Servers in an email system based on Exchange Server. Progent's BlackBerry engineer has expertise in key technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can assist you to add and delete BlackBerry device clients on Exchange and Windows Active Directory, configure, track, and manage BlackBerry BES Server, manage BlackBerry smartphones and user accounts, back up and maintain storage groups, configure permissions, set up the Mobile Data System and IM, install access control lists, manage Exchange data flow, generate, edit, and apply wireless LAN and VPN configurations, set up SNMP traps, and generate reports to summarize SNMP results.

Progent's BlackBerry-certified consultant can support your BlackBerry technology in a variety of settings that can include Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to design, deploy, test, repair, and produce documentation for a wireless solution based upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting support services for BlackBerry include business and technology requirements analysis, solution design, installation planning and implementation, performance optimization, design of a fault-tolerant architecture, data backup and business recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical objectives and to create a mobile wireless environment that fits within your IT budget and supports your business plans. Progent can clarify the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network architecture's ability to accommodate a BlackBerry BES Server, help you to decide which management approach and physical components match your needs, and evaluate your email and messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed choices about alternatives for software versions, server hardware and storage, network topology, and application set up.

To optimize system protection, Progent's BlackBerry-certified consultant can help your company to choose and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-certified security specialists to perform network-wide security vulnerability and compliance validation and recommend improvements to account for your BlackBerry solution.

Contact Progent to Get Assistance from a BlackBerry-Certified Specialist
To ask Progent about technical expertise for BlackBerry wireless integration, phone 1-800-993-9400 or see Contact Progent.



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  • SMS Server Migration On-site Technical Support SMS Upgrade Technical Support
  • SQL 2008 Reporting Services Engineer SQL 2008 Consulting

  • Largest Microsoft Certified Expert SQL Server 2008 Migration Consultants
    SQL Server 2008 Migration Consultants

    SQL Server 2005 offers powerful, familiar tools to IT experts as well as to network users, reducing the difficulty of designing, integrating, managing, and using company data and database programs in environments ranging from handheld devices to corporate data systems. The sophistication and integration demands of Microsoft SQL Server 2005 call for a network consulting firm with real-world expertise and broad knowledge in designing and deploying information-based, end-to-end business technology applications. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft integration, ensures you success in planning, configuring and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.

  • SQL Server 2012 AlwaysOn Failover Cluster Help and Support MCSE Expert Certified SQL Server 2012 Reporting Services Consultant Services
  • SQL Server 2017 on Linux Network Consulting Consultant SQL Server 2017 Standard
  • SQL Server Support and Setup SQL Server Professional

  • Wireless Remote Consulting
    wireless IP phone configuration Online Support

    Progent's Cisco-certified wireless technology consultants can assist organizations to deploy, administer, and debug Cisco Wi-Fi products such as Aironet and Meraki 802.11ac Wi-Fi access points plus Cisco's Wireless Network Controllers.

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  • Services Lync Server 2013 and Cisco Unified Communications Technology Professional Lync Server 2013 and Exchange UM Server
  • Small Business IT Outsourcing Firms BlackBerry Software Maricopa County Arizona Migration Consultants BlackBerry Redirector Mesa, AZ
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  • Solaris to Windows Upgrading 24/7/365 Migration Consulting Solaris to Windows
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  • Specialist ProSight Email Guard Spam and Virus Filtering Service Email Encryption Key Management Engineer

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    Juniper Junos J-Web Network Consultant

    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

  • Stabilizing Phase: Design Tuning Integration Consulting IT Support Deploying Phase: Implementation

  • SQL Server Management Studio Support Outsourcing
    SQL Server Management Studio Remote Support Services

    Progent offers the support of certified engineers as well as seasoned database application developers, database administrators, project managers, network infrastructure architects, disaster recovery planning specialists, and certified security professionals to assist you to evaluate the potential benefits of SQL Server 2012 for your organization, install pilot systems at your site or at Progent's test lab, plan and execute out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from other database platforms, and define a cost-effective and safe IT infrastructure that helps you realize the full business benefit of SQL Server 2012.

  • Support Desk Outsourcing Services Support Outsourcing Support Desk Services Support and Integration

  • SPS 2007 On-site Technical Support
    Online Technical Support SharePoint Server 2007

    Progent’s Microsoft-certified consultants offer companies of all sizes consulting, troubleshooting, and development expertise for SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced solution that utilizes web-based technology for efficiently coordinating people, teams and information. SharePoint Server provides a common location for your employees or customers to connect to, manage, share and interact with relevant information, documents, and applications and to communicate with one another. Microsoft SharePoint enables quicker and better decisions, more efficient sharing across teams and more economical business practices. Windows SharePoint Services join workers, customers, workgroups and major tasks with the data they’ve created in a way that makes data convenient to find, download and re-use. Progent's certified SharePoint consultants can assist your organization to support your existing SharePoint ecosystem or upgrade to the latest version of SharePoint.

  • Support Outsourcing Microsoft Proxy Server Microsoft Certified Expert Microsoft ISA Server Support and Help
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  • Support and Integration Internet Data Center Internet Data Center Computer Consultants
  • Symantec VelociRaptor Security Company Network Security Auditor Symantec Firewall

  • Remote 64-bit Migration Technology Professional
    Urgent 64-bit Processing Professionals

    Progent's Microsoft-certified consultants can help you design, document, implement, administer, and repair a system-wide migration to 64-bit server and client operating systems and business applications. Progent can help you pilot your 64-bit infrastructure to verify that it handles all of the important 32-bit applications which you want to keep plus the latest 64-bit editions of applications you wish to install.

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  • Tech Support Outsource Microsoft Windows 2008 Server Microsoft Windows 2000 Server Small Office IT Consultant
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  • Microsoft Exchange Upgrade Online Troubleshooting
    Microsoft Exchange Server 2000 Setup and Support

    Progent is one of the most qualified network consulting companies for creating e-mail solutions powered by Microsoft Exchange 2000. Progent specializes in helping small and mid-size companies derive all the benefits of Exchange Server 2000 for common situations such as upgrading from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 administration.

  • Technical Support Cisco Firepower 1000 Series Firewalls Top Quality Firepower Firewalls Help and Support
  • Technical Support Symantec Raptor Information systems Security Outsourcing Symantec VelociRaptor

  • System Center 2016 Disaster Recovery Computer Engineer
    System Center 2016 Security and Compliance Integration

    Progent has more than 10 years of experience configuring, maintaining and troubleshooting the key components that make up Microsoft System Center and can help you to design, deploy, manage, and repair your Microsoft System Center solution to optimize the availability and performance of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-based datacenters. Progent's consultants can assist you to upgrade to the latest edition of System Center from a previous release or from another IT management solution to deliver the benefits of enterprise-class deployment, centralized management, security, plus datacenter and application performance monitoring.

  • Technology Consulting Services IP Address Management Network Performance Troubleshooting Consultant Services
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  • Top Computer Network Support Companies Microsoft Solutions Framework Project Methodology Outsourcing Technical Support Developing Phase: Pilots
  • Top Rated Co-Location Computer Consulting Co-Location Integration Support
  • Top Setup and Support Microsoft Office SharePoint Server 2010 SharePoint Server 2010 Technology Consulting
  • UNIX with Windows Consulting 24x7 Windows and UNIX Consulting
  • Unified CM IT Services Top Ranked Unified CM clustering Support Services

  • Lync Server 2013 and Exchange UM Server Technology Professional
    Microsoft Lync Server 2013 Web Apps Server Consultant Services

    Microsoft Lync 2013, rebranded Skype for Business, allows organizations of any size to build a centrally managed and secure communications environment that supports the modern Bring-Your-Own-Device computing style with IM, presence, audio/video and web meetings with app sharing, and both IP-based and PSTN telephony across a broad assortment of desktop and mobile devices. Progent's Microsoft-certified Lync Server 2013 consultants and system architects can help you to assess the business benefits of Lync 2013, design an on-premises, cloud-based (via Microsoft Lync Online) or hybrid model suitable for your present and long-term goals, deploy Lync 2013 so as to speed up your ROI, and provide live online and onsite training to your management staff and users. Progent offers expertise in key pieces of a Lync Server 2013 solution including Windows Server, SQL Server and Exchange Server, and Progent can help you to integrate Lync Server 2013 with popular Microsoft Office and Office 365 apps including Outlook and PowerPoint.

  • Upgrade Consulting UNIX Open Now Solaris-Windows Upgrade
  • Urgent 64-bit Computing Services 64-bit Migration Professionals
  • Urgent Engineer Microsoft Exchange 2010 Migration Microsoft Exchange Server 2010 Upgrade Consultancy
  • Urgent OS X and Exchange Online Troubleshooting Outlook Web App and iPad Consulting
  • Urgent Remote Computer Support Consultant Onsite Support Troubleshooting
  • Urgent Setup and Support Microsoft Exchange Server 2016 Upgrade Microsoft Exchange 2016 Upgrade Network Consultant
  • Visual Basic Developer SharePoint application development Consultant
  • WLAN Site Survey Online Help Immediate Wi-Fi Site Survey Online Technical Support
  • Windows 8.1 DirectAccess Small Office IT Outsourcing Windows 8.1 Backup and Restore Integration
  • Windows Server 2012R2 Storage Spaces Support and Integration Windows Server 2012R2 Configuration Manager Online Support
  • Work from Home Employees Consulting in Mesa - Help Desk Call Center Outsourcing Assistance Mesa Mesa Arizona Mesa At Home Workforce Help Desk Call Center Solutions Consulting and Support Services
  • desktop and application virtualization Professionals Top Citrix desktop virtualization Consultant

  • Microsoft Small Business Server Consult
    Consultants SBS

    Microsoft Small Business Server (SBS) is an affordable collection of server products that offers the basis for a feature-rich but manageable information. The inter-connectivity demands of the Microsoft .NET components bundled with Small Business Server calls for a network consultant with real-world background and extensive knowledge in designing and implementing cohesive and comprehensive information technology solutions. Progent's Microsoft-certified experts have extensive backgrounds with the technologies incorporated in SBS 2011 and SBS 2008. This expertise ensures you success in deploying, managing, and troubleshooting network solutions powered by the Microsoft SBS line of servers and programs.

  • wi-fi controller Consulting 5520 wireless controller Network Engineer

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