Mesa Consulting Services
Staffing for IT Support Teams
Besides offering rapid contact with high-level network consultants and subject matter experts (SBEs) to assist Mesa, Arizona companies with discrete technical problems or longer-term initiatives, Progent offers short-term supplemental staffing to deal with more generalized services like desktop support, network management, and Help Desk response. On-demand staffing makes it possible for businesses to deal with planned or unplanned peaks in demand for IT services, which may result from situations like company mergers, site relocation, platform migration, paradigm shifts like work-from-home, disaster response, busy seasons, or regulatory changes. Temporary IT staff augmentation can also fill voids caused by the absence of full-time IT personnel because of vacations, health issues, termination, etc.
Advantages of Progent's Temporary Staff Augmentation Program Progent's temporary supplemental staffing services offer organizations the flexibility to respond to increases in requirements for network services without being saddled with the costs and delays that come with vetting and recruiting reliable technical personnel and without the burden of adding to your full-time head count.
Key aspects of Progent's short-term staffing services include:
- Fast availability of reliable network pros
- Simple initiation, cessation, and resumption of services
- Seamless extension of your in-house network support staff
- Full reporting of services performed
- Available escalation from Tier 1 up to Tier 3 services so even the most challenging issues can be handled fast
- Close relationship with a top-level, full-service resource for network support
Progent's shared Call Center service is a specialized on-going staff expansion alternative that allows IT groups to share the work of Help Desk support seamlessly between their in-house IT personnel and Progent's extensive pool of IT support specialists. Working as a seamless supplement of your in-house Call Center, Progent's shared Call Center program is a collaborative service alternative powered by the leading shared PSA tool for streamlining, service calls, generating tickets, assigning responsibility, monitoring progress, and generating documentation.
Why Choose Progent?
Progent has two decades of experience delivering remote and on-premises network expertise for organizations across the United States. Progent’s engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity experts have earned top certifications including CISSP-ISSAP, CISM, and CRISC. Learn more about Progent's certifications.
Progent's Areas of Expertise for Mesa, Arizona Companies
Progent's seasoned team of certified consultants offers Mesa, Arizona companies a broad range of remote consulting and troubleshooting expertise. Practice areas covered under Progent's reseller program for network service providers include:
- Exchange Server 2019 Consulting
- Exchange Server 2016 Integration
- Microsoft Windows Server 2019 Integration
- Windows Server 2016 Consulting
- Windows 10 Support
- Windows 8.1 Migration
- SharePoint Integration
- SQL Server Integration
- AD Planning
- Office/Microsoft 365 Integration
- Microsoft Dynamics GP Reporting
- Microsoft Azure, Amazon AWS, Google Cloud
- Remote Network Support
- Work from Home Integration
- Cisco Network
- Juniper Networks Technology
- Cisco Routers Configuration
- Cybersecurity Expertise
- Disaster Recovery Planning
- Penetration Testing
- Firewall Integration
- Help Desk Outsourcing
- Desktop Support Services
- Colo Data Center Solutions
- Operations Manager (SCOM) Monitoring
- System Center Configuration Manager Automation
- Microsoft Access Expertise
- Virtualization Management
- Windows Hyper-V Setup
- VMware vSphere and vCenter Configuration
- Citrix XenApp Integration
- Cisco Unified CM/CallManager
- Apple Mac and iOS Support
- iPhone and Android Management
- iPhone Integration
- Google Android Smartphone Management
- Ransomware Defense and Recovery
- Data Backup/Restore Consulting
- Cisco IP Voice Phones and Conferencing
- Skype for Business Help
- Microsoft Teams Integration
- Wi-Fi Access Point Setup
- WiFi Site Assessments
Contact Progent for Temporary Staff Augmentation for Mesa, Arizona Organizations
To find out more about Progent's short-term staff augmentation services for Mesa, Arizona companies, call
An index of content::
Microsoft SQL Specialists
Programming Microsoft T-SQL
SQL Server 2005 delivers powerful, familiar tools to computer experts and network users, lessening the difficulty of creating, deploying, administering, and using company data and database programs in environments ranging from handheld devices to corporate information systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 require a network consulting firm with real-world experience and wide knowledge in designing and deploying data-driven, comprehensive business IT solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft integration, ensures you success in planning, deploying and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
VMware VDP Backup, Consultant
Specialist Backup
Progent offers affordable remote access to consultants skilled in a wide array of products and technologies that deliver solutions for backing up Windows, Mac, and Linux physical and virtual servers and workstations as well as laptops and handhelds. Progent can provide expertise for all major data protection platforms such as Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Backup, Mozy, Retrospect for Macintosh, Time Machine, VMware vSphere Data Protection (VDP), and FLARs. Progent's consultants can assist you to deploy, enhance, or troubleshoot backup/restore solutions for a variety of topologies including local, remote, cloud-based, or a mix.
Engineer CISA Certified Cybersecurity Audit
CISSP Certified Security CISA Certified Security Firm
The CISA accreditation is a prestigious qualification that indicates mastery in network security auditing. Certified by ANSI, the CISA accreditation requires that candidates undergo an extensive test given by the ISACA international professional association. Progent offers the expertise of a CISA-Premier network security audit professional trained to assist companies in the fields of IS audit process, IT governance, network assets and infrastructure ROI, IT support, safeguarding of information resources, and business continuity preparedness.
Information Technology Consulting Postini
Antispam Installation support
E-Mail Guard is Progent's economical anti-spam and antivirus solution that offers small companies world-class protection from spam, viruses, DHA attacks, and other varieties of email-borne attacks on computer networks. E-Mail Guard is powered by Postini's Perimeter Manager, a full library of web-managed antispam and virus defense services that ward off email assaults before they are able to penetrate the network firewall. Perimeter Manager also lets administrators monitor and control their e-mail application, regardless of server platform, hardware type, or data center location.
24-7 Washington Server Installation
Indiana Server Integrators
Progent’s National Support Center provides nationwide remote help for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Premier support engineers provide telephone support and online direct network connection to isolate and resolve technical problems rapidly and affordably. The scope of IT experience represented by Progent's team of nationwide service engineers makes it possible to escalate even the toughest network issues to competent specialists as needed.
24/7 CCIE Expert Certified Fully Redundant Internet Network Network Consultant
24 Hour Redundant Internet Technical Support
Progent's Cisco-authorized network professionals can show you how to design an economical, 24x7 Internet connection solution that can deliver non-stop Internet connectivity through a wide range of high availability Internet access products and services including non-stop BGP, transparent fail-over, and redundant Internet Service Providers. Progent offers CCIE professionals to show you how to utilize the latest techniques for fault tolerant Internet access to implement an economical, completely redundant Internet network with automatic failover and other capabilities to create zero-downtime Internet connections.
Service Database Network Consulting
Tracking Service Costs Remote Support
Progent uses a sophisticated service reporting system that records and formats detailed documentation for all delivered services. Unlike many freelance consultants or small service firms who provide minimal documentation or details of tasks done, each service provided by Progent is accompanied by full documentation. Each Progent consultant has access to the support reports transmitted by every consultant to every client. The practice of documenting and organizing support activity allows more efficient support and eliminates a variety of common problems such as when a support client is effectively held hostage to a consultant who refuses to release the keys to the kingdom.
Offsite Workforce Helpdesk Support Outsourcing
Offsite Workforce Helpdesk Consultants
Progent can provide small and medium-size companies overflow or fully outsourced Help Desk call center support for offsite employees.
Knowledge Transfer Online Support
Knowledge Transfer Specialists
Progent practices knowledge transfer from Progent's support experts to clients. By teaching customers to handle problems that are within their scope, Progent is able to concentrate on providing high-value services where Progent faces little competition. Small companies who utilize familiar independent service providers or who employ internal IT staffs benefit when Progent transfers information about critical technology and tested processes to make their IT environments more reliable, secure, and productive.
Private Clouds for Small Businesses Specialist
Top Virtual Server Private Cloud Hosting Consultant Services
Progent’s private cloud hosting enables small and midsize businesses to run key applications like SQL and Exchange from a hardened Tier III data center on fault-tolerant equipment with geographically separate data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Data Protection Manager for backup and restore. You can use Progent’s private cloud hosting service to avoid major capital costs for the acquisition, upkeep, and management of network hardware and facilities while benefiting world-class levels of system reliability and physical security.
Specialists Azure VHD
Microsoft Azure AD configuration Design
Progent can help small businesses to move any part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT administration and reduce hardware expense. Microsoft Azure includes a comprehensive library of public cloud services and Progent can assist you to understand the benefits and restrictions of different cloud computing architectures you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises applications and resources and ensure that you avoid the typical mistakes small companies make when moving to the cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to prepare firewalls and VPN tunnels and also to manage iPhones and iPads and Google Android handhelds.
Consulting Services Windows 8
Windows 8.1 Backup and Restore Support and Help
Windows 8.1 is designed to power devices ranging from smartphones and slates to engineering workstations. A wealth of innovative features, such as touch screen interface and signature tile GUI, offer a wide range of benefits for companies who know how to exploit them. Progent's Windows consultants can assist get your organization up the learning curve with Microsoft Windows 8.1 and show you how to gain significant business advantage from the product's many technical enhancements.
Citrix XenDesktop virtual desktops Consultants
Citrix HDX Support Services
For Windows desktop virtualization, Progent can provide the expertise of a Citrix-certified XenDesktop consultant who can help your company to plan a XenDesktop solution that improves the strategic impact of your information system; integrate XenDesktop technology with your servers, end-user devices, and peripherals; upgrade your older virtual desktop software to current releases of XenDesktop; and deliver advanced remote troubleshooting. Progent can also instruct your network managers to follow best practices to manage XenDesktop efficiently.
Citrix XenDesktop VDI Outsourcing
Engineer Citrix FlexCast
Citrix has developed a comprehensive family of products that deliver enterprise-class manageability, scalability, and responsiveness for server virtualization and for server-based distribution of virtual Windows desktops and applications. For delivering virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed XenServer and Citrix Essentials. Progent's Citrix-certified engineers can assist your company to assess the strategic advantages of Citrix technology and help you plan, test, implement, troubleshoot, and support Citrix virtualization platforms.
IT Outsourcing Services Engineer
IT Outsourcing Services Professional
Progent is structured to provide in-depth remote support for all major technologies associated with today’s small company information networks and offers a variety of vital, as-needed services such as a temporary Chief Information Officer to offer senior-level planning and negotiating capability, a Technical Response Center for help desk services, 24x7 server monitoring, spam and email-borne virus filtering as a managed service, project management help for major initiatives like office relocations oroperating system upgrades, connectivity consultants for designing fast and robust network infrastructure, security specialists to verify data safety and compliance, disaster recovery experts to design and document business continuity plans, and software developers to write, customize, or repair mission-critical application programs.
Data Center Specialist
Colo Online Technical Support
Progent’s data center support services are intended for companies with hardware housed at IDCs or data center collocation hosting facilities and requiring on-demand on-site service at the collocation facility as well as remote help from Microsoft and Cisco Premier Certified professionals. Progent provides a full range of Internet Data Centers and IDC and colo support services including system topology analysis, Windows and Linux server integration and maintenance, tech support for server and communications infrastructure, design and installation of high availability systems, defining and deploying layered security structures, firewall configuration and troubleshooting, configuring load balancing environments, and creating fault tolerant server and storage cluster configurations.
Windows and Solaris Information Technology Consulting
UNIX with Windows Configuration
If you are producing UNIX-based applications on a network that has MS Windows-based processors, desktops, and office productivity products, Progent can provide full-service information technology outsourcing that frees you to concentrate on your field of high-value know-how without the continual distraction of maintaining your company information system. By using smart server monitoring and by delivering remote and on-site assistance as your business needs it, Progent offers an affordable alternative for managing an IT system that features excellent availability, protection, and efficiency. Progent's developer support offerings feature comprehensive network support outsourcing, virtual server infrastructure, online and in-person service and repair, proactive network monitoring services, and Help Desk outsourcing.
WatchGuard SSL VPN Protecting
WatchGuard Firebox M5600 Firewall Consulting Services
Progent offers support services for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to select, deploy, and maintain a WatchGuard Firewall appliance that aligns with your security needs and budget. Progent can assist you to manage legacy WatchGuard firewall appliances or upgrade smoothly to modern WatchGuard firewall solutions.
Independent Cisco CCIE Contractor Contractor Jobs
Contract Microsoft Consultant Job
Progent's Experts Group provides support in important areas that include Apple OS networking and programs; Expertise for Linux-powered, UNIX, and Sun systems; MRP, Enterprise Resource Planning, or CRM customization; Line-of-business and vertical program support; Chief Information Officer, business analyst, and project logistics services; Special program development and deployment; Web, electronic business, Electronic Data Interchange, and customer portal design and deployment; Database management and efficiency help; Management intelligence consulting; and Telecom architecture consulting.
Emergency Online Help 5500 Wireless Controller
prime infrastructure IT Consultants
Progent's Wi-Fi consultants can help you to configure Cisco Wi-Fi controllers to manage wireless LANs of all sizes. Progent can help you to maintain and debug your current Cisco-based Wi-Fi solution or implement an efficient transition to Cisco's latest Wi-Fi controller products. Progent can provide expertise for both physical and software-based Wi-Fi controllers and can help you to decide which version makes sense for your wireless solution. For Wave 2 wireless controller appliances, Progent can provide Cisco 3504 Wi-Fi controller expertise, Cisco 5520 Wi-Fi controller consulting, and Cisco 8540 Wi-Fi controller support.
Microsoft Office XP Consultancy Firm
Microsoft Office XP Computer Support Consultants
Progent’s IT outsourcing packages provide affordable network support for small companies. Whether it includes designing system infrastructure, setting up an internal Help Desk or outsourcing a one, rolling out a new e-mail system, monitoring your network, or developing a web-based business solution, outsourcing your IT engineering services can reduce costs and eliminate uncertainties, permitting network service budgets to grow in a more moderate and manageable manner than is feasible by building up a large, all-purpose internal network support organization. Progent’s Outsourcing White Paper and flyers explain how Progent can help you create a secure and highly available system foundation for your critical business software based on Windows including Microsoft Office XP, Microsoft Office 2003, and Office 2000.
Cisco VPN Support
VPN Technical Support
Progent’s Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or medium sized business integrate and support Cisco’s security and VPN products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to manage and offer the versatility to evolve with your changing business needs. Progent’s Cisco-Premier network consultants are familiar with Cisco’s complete family of products aimed at preventing data theft, virus and worm outbreaks, Denial of Service attacks, and other security risks to your network. Progent can help you integrate Cisco technology to get secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a centralized user access control foundation for user authentication, authorization, and accounting from a graphical Web interface.
Urgent Computer Setup E-Mail
EMail Virus Small Business IT Consultant
Progent's Microsoft-certified consultants have 20 years of background providing electronic messaging and unified telecommunications/email solutions for businesses. Progent provides economical Microsoft Exchange Server consulting services to enhance email security and virus defense, provide high availability email, and facilitate remote and mobile email connectivity. Progent’s Microsoft Exchange help and support offerings can assist you in designing and implementing a Microsoft Exchange update or a migration from a legacy SMPT server or outdated Microsoft Email software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Configuration Manager Consulting
Network Support Technician Workspace ONE Endpoint Management
Progent's Microsoft-certified engineers can assist you to automate desktop software update management by providing support for administration platforms such as Configuration Manager, Systems Management Server, and Windows Server Update Services (WSUS).
Office 365 authentication Computer Engineer
Online Help Office 365 Exchange migration
Microsoft allows you to create seamless hybrid ecosystems that combine Office 365 and on-premises Exchange deployments. This allows you to have certain Exchange mailboxes located at your corporate datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can help your organization with any facet of planning, implementing and debugging your hybrid Office 365/Exchange network. Progent's Exchange specialists can deliver as-needed expertise to help you through stubborn technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is carried out on time and on budget.
Remote Employees Cloud Integration Outsourcing
Top Ranked At Home Workers Cloud Integration IT Services
Progent can help small and mid-size organizations to provision their at-home workers with transparent access to public cloud services.
Windows and UNIX Engineer
Engineer UNIX, Windows
If your company operates a UNIX, Linux, or Solaris network or a mixed-platform network, Progent's CISM, CISSP and ISSAP-certified consultants can assist your entire organization in a wide range of security areas such as security management practices, security design and strategies, access control products and methodology, software development security, operations security, physical security, communications, network and web security, and business continuity planning. CISM and ISSAP stipulate the fundamental skills and worldwide standards of knowledge that network security managers are expected to possess. These accreditations give IT management the assurance that consultants who have achieved their CISM or CISSP qualification have demonstrated the background and theory to deliver world-class security support and engineering services.
Virus Recovery Consultant
Modern Network Security Support and Setup
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior analysis tools to guard endpoint devices as well as servers and VMs against modern malware attacks like ransomware and email phishing, which routinely get by legacy signature-matching AV tools. ProSight ASM safeguards local and cloud resources and provides a unified platform to manage the complete malware attack lifecycle including protection, infiltration detection, mitigation, cleanup, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new threats.
Consultant Services Microsoft ERP
IT Services Microsoft Project
Progent's team of application experts offer in-depth support, software development, integration assistance, and online training for leading business applications that address vital areas including ERP, general accounting, management analytics, web commerce application development, and the MS Office family of business productivity software. As a Microsoft Partner with years of background delivering advanced consulting and troubleshooting services remotely, Progent can help clients anywhere in the U.S. to avoid the time and fees related to travel and on-site visits without sacrificing the effectiveness of consulting services.
Computer Network Support Companies Microsoft Office XP
Microsoft Support Organizations
Progent’s IT outsourcing services offer budget-friendly computer support for small businesses. Whether it involves designing network infrastructure, creating an internal Help Desk or outsourcing a one, rolling out a new e-mail system, monitoring your network, or building an on-line business application, outsourcing your IT engineering services can reduce expenses and eliminate risks, allowing IT service expenses to grow in a more linear and controlled fashion than is feasible by building up a bulky, knowledgeable internal network support staff. Progent’s Outsourcing White Paper and datasheets tell you how Progent can enable you to build a secure and highly available system foundation for your critical business software powered by Microsoft Windows such as Microsoft Office XP, Microsoft Office 2003, and Office 2000.
SBS 2003 Troubleshooting
Consultants Microsoft Small Business Server
Microsoft Small Business Server is a low-cost collection of essential servers that provides the basis for a feature-rich but manageable information. The inter-connectivity demands of the Microsoft .NET functions included with Microsoft Small Business Server calls for a network expert with real-world expertise and broad knowledge in designing and building cohesive end-to-end business technology systems. Progent's Microsoft-certified consultants have broad experience with the technologies built into SBS 2011 and SBS 2008. This experience ensures you success in deploying, managing, and servicing IT solutions powered by the SBS line of servers and programs.
