Enlarging your telecommuter workforce can have a significant impact on network architecture, cybersecurity, and company culture. Progent has 20 years of experience helping small and mid-size businesses to design, configure, administer, tune, and troubleshoot IT networks that support work-from-home employees. Progent can assist your Mesa organization to pick the appropriate tools and follow best practices in building and maintaining a secure virtual office solution for teleworkers that facilitates collaboration and delivers top value. Progent offers services ranging from on demand guidance for helping you past challenging IT bottlenecks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent's consultants can assist Mesa, Arizona companies to with any aspect of creating a high-functioning telecommuting environment by providing network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, cloud connectivity, helpdesk augmentation, data security, backup/restore solutions, and unified management.

Network Infrastructure for a Remote Workforce
Configuring the network infrastructure needed to support a remote workforce can be especially complex if you have to accommodate a mix of personal equipment like PCs and notebooks, Internet routers, and wireless appliances from various vendors and with a variety of OS software and firmware releases. Progent's background providing online support for both outdated as well as modern IT products in virtual office solutions enables you to make cost-effective use of your existing infrastructure and offers fast access to top-tire consultants for implement necessary upgrades. Support services offered by Progent to help you to implement a productive telecommuting infrastructure include:

  • VPN technology allows you to establish a secure tunnel for authenticated at-home workers to use IT resources located at your company data center or in a public cloud. Progent's consultants can help you to configure and maintain VPN connections between your at-home workforce and your various network resources by providing online VPN integration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco-certified ASA experts can help your at-home workers to set up Cisco's AnyConnect software for secure VPN tunneling for a wide selection of devices such as Microsoft Windows, macOS, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products enable an at-home worker to view and interact with a remote PC's desktop. This gives network managers more control over the computing ecosystem of at-home employees and offers remote users a familiar experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers connect home computer networks to the Internet and support VPN tunnels, home wireless connectivity, and firewalls. Progent offers top-tier remote support for configuring home routers from all major vendors. See router integration support from Cisco-certified experts.
  • Home Wi-Fi networks, often supporting the whole family and guests, are frequently used by at-home employees to access their router for work. This can create throughput as well as security problems. Progent can help you to mitigate these problems by delivering services like Aironet integration consulting, Cisco Meraki WiFi deployment expertise, and Ubiquiti wireless access point integration help.
  • Internet access methods impact the speed and reliability of connections between telecommuters and the corporate data center. Vital processes may demand backup Internet connections in case the primary connection breaks. Progent can provide guidance for picking service providers, choosing appropriate service offerings, and integrating fault-tolerant Internet access. Refer to Internet connectivity solutions.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and maintaining a productive telecommuter solution for your Mesa, Arizona organization, phone 1-800-993-9400 or refer to Contact Progent.

An index of content::

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    Progent's Jabber consultants can provide remote or on-premises expertise to assist organizations of any size to design, deploy, maintain, update or troubleshoot Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent can provide advanced support for the products, technologies and services that go into creating an end-to-end Cisco Jabber collaboration solution such as Cisco network devices and management tools, Microsoft Office apps, Windows and Mac desktops, Apple iOS and Android smartphones, SIP trunking, Wi-Fi systems, security and compliance, cloud computing, telepresence systems, PBX products, disaster recovery preparedness, and other pieces of a cohesive collaboration ecosystem.

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    Progent's Experts Team provides consulting in key areas that include Macintosh networking and applications; Consulting for Linux, UNIX-based, and Sun environments; MRP, Enterprise Resource Planning, or CRM expertise; Strategic and vertical program support; CIO, business analyst, and project management services; Special applications design and deployment; Web site, eCommerce, Electronic Data Interchange, and client information portal design and integration; Database management and performance help; Business information consulting; and Telecom systems consulting.

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    Blackberry Professionals

    Progentís professionals provide expertise in a variety of technologies relevant to mobile connectivity including network topology, Activesync, wireless protection, wireless e-mail, Microsoft Windows Mobile, RIM Blackberry, and mobile software programming. Progent's Microsoft certified professionals can save your company time and expense by using their wireless experience to show you how to select and integrate wireless networking technologies that fit the needs of your company. Progent can also tune your IT infrastructure so that mobile handhelds perform better.

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    Progent is hiring a variety of on-staff employees including motivated MCSEs; system consultants with Cisco CCDP or CCIE certification; and specialists in advanced network architecture with backgrounds in mobile access, wireless integration, high-availability systems, disaster recovery planning, data protection, and virtual servers. Progent is also hiring workstation support experts, remote service professionals, and CISSP or CISM accredited security professionals. We are also seeking veteran managers and administrators able to perform effectively in Progent's high-growth, virtual office model. Progent contracts independent professionals who have in-depth expertise and hands-on background in crucial information technology topics beyond our primary technical focus. Progent's Experts Team employs freelance consultants who offer advice and development services for line-of-business solutions such as Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; possess deep expertise with popular operating systems such as Linux derivatives, Apple OS, or Sun, or can provide world-class skills in technologies such as telecommunications, web design, Electronic Data Interchange, eCommerce, or database management. Freelance consultants premier by us coordinate with our full-time professionals to deliver comprehensive IT services for small and midsize business networks.

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    Progent can provide enterprise customers the help of a NetApp-certified consultant for online or on-premises support for NetApp's entire portfolio of SAN products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud architecture, SnapMirror, SnapVault and OSSV incremental D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore for storage partitioning, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series hardware products. Areas of NetApp SAN storage solutions supported by Progent include system dsign, hybrid-cloud deployment, virtualization, migrations, non-disruptive updates, system management, security and compliance, high availability, and troubleshooting. Progent can provide Level 3 support to assist you to resolve problems with NetApp SAN environments quickly and affordably following leading practices.

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    The sophistication and connectivity demands of Microsoft Windows Servers requires a network consulting team with hands-on expertise and broad knowledge in planning and building seamless, comprehensive business technology systems. The background of Progent's Microsoft-certified experts, which averages more than 10 years working with Microsoft integration, assures you success deploying Windows Server 2008 and Windows Server 2003 to align closely with your strategic objectives. Progentís IT support can help you with designing, deploying, managing, and troubleshooting Windows Server solutions that increase the business value of your computer system. Progentís consultants can assist you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows Vista and other desktop clients.

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    Progentís Technical Response Center (TRC) offers nationwide extended hours remote assistance for computer systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support experts offer after-hours phone support and online secure network connection to isolate and resolve technical problems quickly and affordably. The breadth of IT experience available from Progent's staff of country-wide support engineers makes it possible to escalate even the toughest problems to appropriate specialists as required. For critical issues, the Technical Response Center endeavors to answer your request for service within one hour.

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    Progent's Microsoft-certified consultants offer online or onsite expertise to help organizations of any size to plan, implement, administer, and troubleshoot a backup/restore system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from earlier versions of SCDPM or from another backup/recovery platform, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud, or hybrid datacenters. Progent can provide as-needed help for resolving particularly stubborn problems, or comprehensive project management support. Progent can also help you to design SCDPM 2012 into a comprehensive disaster recovery strategy.

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    Progent's ProSight Email Guard uses the technology of leading data security companies to deliver centralized management and comprehensive protection for all your email traffic. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with a local gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from reaching your security perimeter. This decreases your vulnerability to external threats and conserves network bandwidth and storage. Email Guard's on-premises security gateway device adds a deeper level of inspection for incoming email. For outgoing email, the on-premises gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall.

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    Progent's Microsoft-certified IT consultants can provide Windows Server 2016 migration consulting services to assist businesses of all sizes to design and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid architecture. Progent can help you to assess the benefits of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain clusters.

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