Immediate Remote Support for Mesa Arizona Networks
Urgent Online Help for Mesa SystemsFor organizations in Mesa Arizona, Progent offers remote help for networks powered by Microsoft, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Premier professionals have provided remote troubleshooting to businesses in every state in the U.S. (Refer to recommendations from Progent's clients.) In addition, Progent can furnish the consultation services of Cisco CCIE-qualified network specialists to solve challenging infrastructure problems, as well as the assistance of CISA and CISSP-qualified cybersecurity experts to handle advanced security design and diagnostic jobs.

Progent's online technical support experts offer exceptional leverage because they have the practical experience and have access to the sophisticated tools required to resolve most network problems quickly. Efficient support lowers direct costs because solutions require minimal billable consulting minutes. Online support also avoids the expense of dispatching an engineer to your location. Your company benefits additionally with indirect costs by reducing or avoiding system outages and related costs stemming from business disruption, disgruntled clients, idle workers, and distracted management. Progent's extensive remote technical support experience is especially valuable for organizations that depend on public clouds for critical network infrastructure or applications like Microsoft Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud, or where onsite tech support may not be an alternative.

Progent's pricing model for online help is designed to leverage your IT service investment. Progent bills by the minute for phone consulting, so you pay only for the support that you receive. Unlike typical online support firms, Progent imposes no initialization charge or minimum fees. Progent's one-minute granularity and clean model for billing avoid situations where speedy. minor fixes somehow end up as major tabs. Progent's skill at dealing with problems efficiently means your business spends less cash.

Progent's Online Consulting and Technical Support Services
Over the years, Progent has mastered an arsenal of optimized technologies and field-tested processes that ensure the maximum level of efficiency for remote consulting and repair for IT systems of all sizes. Progent offers protected Virtual Private Network support for VPN gateways from a variety of popular sources such as Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN access permits the consultants of Progent's Technical Response Center to connect to your system without breaching network security.

Progent's sophisticated service database application maintains thorough histories of all service that Progent's customers have been provided. Progent's staff consultants have access to the history of assistance rendered to every Progent client by every Progent consultant. This history of anomalies and fixes is organized as a conveniently accessible internal database that enables Progent's online technical experts to share their knowledge company-wide to make sure that the quality of Progent's technical support grows over time. Progent's high-level certifications and working relationships with major technology companies such as Cisco and Microsoft make available additional extensive technical support databases and allow priority access to vendors' in-house engineering staff so Progent's online service experts are able to come up with the most efficient resolutions promptly.

Remote technical services available from Progent to clients in Mesa Arizona include:

Progent's ProSight Fixed-price Managed Services for Small and Medium Size Businesses
Progent provides a family of budget-friendly, flat-rate services designed to enable small and medium-size organizations to benefit from the same cutting-edge IT solutions used by some of the world's top enterprises. The ProSight portfolio of outsourced network management services covers all critical facets of modern networking such as email protection, security and compliance, automated backup/recovery, infrastructure monitoring and management, VM hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates cutting edge behavior-based analysis tools to guard endpoint devices and servers and VMs against new malware attacks like ransomware and file-less exploits, which routinely get by traditional signature-based anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a single platform to automate the entire threat lifecycle including blocking, detection, containment, remediation, and forensics. Key capabilities include single-click rollback with Windows VSS and automatic network-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) services offer affordable in-depth protection for physical servers and VMs, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and responding to security threats from all vectors. ProSight ESP provides firewall protection, penetration alarms, endpoint control, and web filtering via leading-edge technologies incorporated within a single agent managed from a unified console. Progent's data protection and virtualization consultants can assist your business to plan and implement a ProSight ESP deployment that meets your organization's specific needs and that allows you achieve and demonstrate compliance with legal and industry information security standards. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require immediate action. Progent can also assist your company to install and verify a backup and restore system such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized businesses a low cost end-to-end service for reliable backup/disaster recovery. For a fixed monthly price, ProSight DPS automates your backup processes and allows fast restoration of vital data, applications and VMs that have become lost or corrupted due to hardware breakdowns, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's cloud backup consultants can deliver advanced support to configure ProSight DPS to be compliant with regulatory requirements like HIPAA, FIRPA, and PCI and, when needed, can help you to restore your critical data. Read more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the technology of top data security companies to deliver centralized management and world-class protection for all your inbound and outbound email. The hybrid architecture of Email Guard integrates a Cloud Protection Layer with a local gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This decreases your exposure to inbound attacks and conserves network bandwidth and storage. Email Guard's onsite gateway device adds a further level of analysis for incoming email. For outbound email, the local security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall. For more information, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to diagram, track, optimize and debug their connectivity hardware such as switches, firewalls, and access points plus servers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always updated, captures and displays the configuration information of virtually all devices on your network, tracks performance, and generates alerts when potential issues are discovered. By automating complex management processes, ProSight WAN Watch can knock hours off common tasks such as network mapping, reconfiguring your network, locating devices that require critical updates, or resolving performance issues. Find out more about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management techniques to keep your network operating at peak levels by checking the health of critical assets that power your information system. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your specified IT management staff and your assigned Progent consultant so that all potential problems can be resolved before they can impact your network Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a protected Tier III data center on a high-performance virtual host set up and managed by Progent's network support experts. Under the ProSight Virtual Hosting model, the client owns the data, the operating system platforms, and the applications. Since the environment is virtualized, it can be moved immediately to an alternate hosting solution without a lengthy and difficult configuration process. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and safeguard information about your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be alerted about impending expirations of SSL certificates or domains. By cleaning up and organizing your network documentation, you can eliminate as much as half of time thrown away looking for vital information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether youíre making improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you require when you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size organizations to get an objective evaluation of the overall health of their IT system. Based on some of the leading remote monitoring and management (RMM) platforms available, and overseen by Progent's certified team of information technology professionals, ProSight Network Audits help you see how well the deployment of your essential infrastructure assets conform to best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate ROI like a cleaner Active Directory (AD) system. Both versions also include a year of advanced remote network monitoring and management. Benefits can include simpler network management, improved compliance with information security requirements, higher utilization of IT assets, quicker problem resolution, more dependable backup and restore, and less downtime. See more about ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a brief discussion with a Progent information assurance expert. The fact-finding interview is intended to help evaluate your company's preparedness either to stop or recover quickly after an assault by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you directly to gather information about your existing security profile and backup system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow best practices to create an efficient AV and backup/recovery environment that aligns with your business requirements. For details, visit Progent's ProSight Ransomware Preparedness Report Service.

Additional Consulting Services Offered by Progent
Progent offers the skills of world-class remote consulting experts for special IT programs. Progent's charges for longer-term consulting projects are determined based on the level of expertise of the engineers required. Progent's background in these important fields of information technology allows clients to complete critical initiatives economically and on time. Progent's project-based remote engineering solutions include:

  • Help Desk Services
    Progent's Help Desk Call Center programs for companies with environments based on Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux platforms include full-service Help Desk services, shared Help Desk services, and Call Center consulting. Progent's Standard Help Desk Services provide small organizations an end-to-end service desk solution that handles all facets of remote Level 1 desktop support from service requests through ticketing, remote desktop control, progress tracking, problem solving, and management reports. Progent offers service desk support at a substantial discount off Progent's normal Level 1 desktop service rates, and Progent can provide the additional option of rapid as-needed escalation to subject matter experts to resolve challenging issues.

    Progentís Co-managed Help Desk services allow your business to split responsibilities for Help Desk support seamlessly between your in-house IT staff and Progent's nationwide pool of veteran technical support technicians and subject matter experts. Progentís Co-managed Help Desk service is a collaborative service desk solution built around the top PSA tool for managing service requests, ticket lifecycle, ownership, progress tracking, and reporting.

    Progent's Call Center team of veteran network consultants offers your workers in Mesa Arizona rapid access to an efficient support group with substantial experience offering phone consulting and remote troubleshooting for computer environments that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux products. Progent's charter is to give the Help Desk Call Center the reputation as a major enabler of business success, and Progent's target is to fix instead of merely track network problems.

  • Applications Services: Education, Custom Programming, and Problem Solving
    Progent's Applications Experts staff can supply online and in-depth engineering expertise and education in special business application fields including ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can deliver consulting expertise, programming, and training for familiar Microsoft business applications including Microsoft CRM, MS Office Project, Office 365 Word, and Office 365 Excel. To read additional information concerning Progent's consulting, programming, and training services, visit Progent's Business Application Experts Group.

  • Centralized and Streamlined Management of Hybrid Cloud Environments
    System Center 2016 centralizes and automates the administration of hybrid cloud networks through comprehensive support for Windows Server 2016 servers, Windows 10; seamless management of mixed-OS environments that include Linux, Hyper-V and VMware vSphere; and better public and private cloud support such as tighter integration with Intune for iPhone and Android smartphone management plus built-in integration with Operations Management Suite for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts offer world-class online and on-premises expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to design and configure a new deployment of Microsoft System Center 2016, extend or optimize your current one, upgrade efficiently from a previous release of System Center, or debug your System Center environment.

  • Remote IT Infrastructure Monitoring and Reporting Services
    Progent can deliver organizations in Mesa Arizona remote IT infrastructure monitoring by providing Microsoft System Center Operations Manager expertise and Microsoft System Center 2012 Operations Manager support. Progent can configure Operations Manager for your business so that your IT support is proactive and automated. By uncovering possible problems before they grow into crashes, system monitoring can avoid stressful and costly service crises. Progent can also assist with server and infrastructure monitoring utilities such as Nagios and MRTG to troubleshoot UNIX/Linux, Sun Solaris, or macOS and OS X systems, Microsoft environments, or networks that incorporate multiple OS platforms.
How Your Mesa Business Can Contact Progent's Remote Service Experts
To get in touch with Progent about urgent remote expertise with Microsoft, macOS and OS X, or Linux environments, visit Progent's Urgent Online Support, phone 1-800-993-9400, or see Contact Progent. For offices and new ventures in Mesa Arizona, Progent's online network support specialists are ready to provide professional and cost-effective system help the instant your business requires it. More than 15 years of delivering remote repair services has earned Microsoft Partner status for Progent's consultants and has helped Progent to develop high-end troubleshooting capability and to fine tune online connectivity tools to repair network problems rapidly while avoiding the cost and lost productivity associated with on-site support calls.

Even if your Mesa office deals with a local freelance support technician or maintains a full time IT staff that know how to handle typical network problems, Progentís Microsoft and Cisco certified consultants can provide an easy and transparent remote expansion of your on-site resources for situations when your regular service personnel either don't have the time or the expertise to fix unexpected network crises or particularly tough integration projects.

Details of Progent's Online Network Services for Mesa Arizona
Progent's phone support, Internet-based troubleshooting, system security expertise, and network administration services offer offices in Mesa Arizona unparalleled leverage for your IT budget. Whether you require occasional phone help and Internet-based troubleshooting or ongoing Help Desk call center support and system management, Progent's professionals can deliver your office enterprise-level network support while allowing you to eliminate the expense and administration overhead of carrying a full-service in-house IT staff. Key features of Progent's online help services include:

How Is Progent Different from Other Support Firms?
Progent is a Microsoft Partner consulting company and Progent's head count, breadth of technical background, fine tuned support software, and understanding of corporate IT enable companies to avoid the pitfalls associated with excessive reliance on smaller service firms, independent freelance consultants, or limited internal resources.

Progent adds value by providing:

  • Proven Methodology
    Progentís team of Microsoft and Cisco Certified consultants average longer than a decade of real-world professional background, in the trenches of IT service, executing a broad range of technical tasks for a large array of businesses. Every Progent consultant shares a proven set of personal best practices which are incorporated into shared best practices training that Progent instills in its consulting team. This ensures that you get not just world-class technical help, but also a support engineer with field-tested methods for using computer knowledge to fix actual IT problems efficiently.

  • Value Pricing
    Progent's pricing model is to bill for online service and in-person help per minute. As a result, you pay exclusively for received support. Progent does not impose a more expensive rate for off-hours or emergency service, and within California or in regions where Progent offers on-premises support, Progent does not bill for travel except for urgent support where on-site work is less than four hours. Also, Progent applies no service activation fee and requires no monthly commitment for services delivered during regular business hours. Many service firms demand substantial minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity avoids large bills for quick repairs so you will not be forced to allow less critical problems to stay unaddressed.

  • Knowledge Transfer
    Progent is committed to knowledge transfer from Progent's support experts to customers. By educating customers to handle technical issues that are within their comfort zone, Progent is able to concentrate on delivering high-value services where Progent faces little competition. Businesses who work with trusted independent service providers or who maintain in-house IT personnel benefit when Progent transfers information about critical technology and tested methodologies to make their networks more reliable, secure, and efficient.

  • 24x7 Server Monitoring with MS System Center Operations Manager
    Progent is one of the only consulting companies to offer 24x7 remote tracking services based on Microsoft Operations Manager. Microsoft Operations Manager allows your network support to be anticipatory instead of reactive. By anticipating potential problems before they result in lost productivity, network monitoring can save your IT network from stressful and expensive availability disruptions.
How Does My Business Start Getting Online Technical Help from Progent?
To get started with Progent's online help offerings or to find out more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent need for IT support, visit Immediate Network Support.

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    Progent has more than a decade of background configuring, maintaining and troubleshooting the key components that make up System Center and can assist your organization to plan, configure, manage, and fix your System Center ecosystem to maximize the availability and responsiveness of your critical IT resources across multiple Windows and Linux/Unix OS environments and local and Cloud-based datacenters. Progent's consultants can help your organization to upgrade to the current edition of System Center from a previous one or from another IT management solution to deliver the advantages of enterprise-class provisioning, centralized management, security and compliance, plus datacenter and application availability and performance monitoring.

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    Progent's Microsoft-certified consultants offer in-depth expertise in implementing, managing and troubleshooting all versions of Project, Project Server, and Project Online and can provide a wide range of affordable remote support services following proven best practices to help organizations of all sizes to receive all the benefits of this powerful platform. Services available from Progent include solution design, software configuration and upgrades, strategies for secure file and status sharing among local and offsite users, network optimization, and specialized webinar training.

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    Progentís Microsoft-expert consultants can help your organization to update your workstations from 32 bits to 64 bits. Progent can help you to understand the costs and benefits of upgrading to 64-bit PC desktop processing, design an efficient migration strategy that reduces business disruptions, and offer economical, professional online help to assist your company to install 64-bit PC desktop operating systems and application software on your existing hardware.

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    Progent can provide enterprise customers the help of a certified NetApp consultant to deliver remote or on-premises support for NetApp's complete family of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror data replication, SnapVauly incremental D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series storage products. Components of NetApp SAN storage solutions supported by Progent include system architecture, hybrid-cloud integration, virtualization, migrations, non-disruptive patching, system management, security and compliance, high availability, and troubleshooting. Progent can provide Tier 3 support to assist you to resolve issues with NetApp SAN storage deployments quickly and affordably based on best practices.

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    Office 365 is Microsoft's expanding family of client productivity applications and cloud services available on a monthly or annual subscription basis. Office 365 apps and cloud services are available in a variety of product bundles intended for customers ranging from students and households to enterprises. Progent offers fast and affordable remote access to consultants with expertise in Microsoft, Mac, iOS, and Android technology. Progent can assist you to evaluate the wealth of subscription plans available with Office 365 and configure your network with Office 365 in a way that delivers top business value. Progent offers expertise with multi-platform environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to create and maintain hybrid solutions that seamlessly integrate on-premises and cloud-based products and services.

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    Progent's ProSight family of managed IT services are designed to provide businesses who maintain minimal internal network administration and support teams with affordable help from world-class management platforms and technical expertise. Advantages of the ProSight line of managed IT services include predictable IT management costs, smart automation of routine management processes, continual adoption of the latest technology, smooth transition from legacy systems to current solutions, close fit between computer technology with strategic goals, guidance from veteran IT experts, and allowing management to focus on business issues rather than fast-evolving network technology.

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    Progent's Cisco-certified Catalyst 802.11ax WAP experts can provide affordable online and on-premises support for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).

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    Progent's Microsoft-certified consultants offer remote and on-premises consulting services for organizations of all sizes to evaluate the costs/benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any version of Lync Server or Microsoft Office Communications Server. Progent can assist your business to design a local, cloud-based or hybrid deployment; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office; configure HA solutions; interface Skype for Business with your PBX system and PSTN gateway; and interface with other collaboration platforms like Cisco Video Interop Server. Progent's certified data security consultants can help you design and verify a security environment for your Skype for Business deployment that is compliant with government and industry requirements.

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    Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that incorporates over a quarter century of background helping manufacturing and service companies to manage supply chains and improve the efficiency of critical business processes in order to bring products to market fast and meet customer commitments consistently. Progent can provide the skills of an ERP specialist with over two decades of background working with the SyteLine/CloudSuite Industrial product family. Progent can provide remote or on-premises services that spans from as-needed advice to end-to-end solution design and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, upgrades, process improvement, customization, CPQ, web site integration, technical support, ETL, Amazon AWS integration, training, and DBA services.

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    Progent offers enterprise clients the services of a NetApp-certified consultant for remote or onsite support for NetApp's entire portfolio of SAN storage products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVauly incremental backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Areas of NetApp SAN solutions supported by Progent include system dsign, cloud deployment, virtualization, migrations, transparent updates, storage management, information assurance, high availability, and troubleshooting. Progent offers Tier 3 support to assist you to take care of problems with NetApp SAN storage environments quickly and affordably following leading practices.

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    Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and protect data about your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be warned automatically about impending expirations of SSLs or warranties. By cleaning up and organizing your network documentation, you can save up to half of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether youíre planning improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you require the instant you need it.

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    Progent uses a sophisticated support reporting system that stores and formats complete documentation for all delivered support activities. Unlike many freelance consultants or small support firms who offer minimal documentation or details of tasks done, every service delivered by Progent is tracked by full documentation. Each Progent staff member has use of the service reports transmitted by every consultant to every customer. The discipline of documenting and organizing service activity allows more effective service and avoids a slew of typical misfortunes such as when a support customer is effectively held captive to a consultant who wonít let go of vital service information.

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    Progent's wireless site survey services assist you to design, deploy and troubleshoot a Wi-Fi network optimized for your environment, providing your business a WLAN that delivers the reception, speed, density, QoS, security, and roaming ability your business needs. Wireless survey services from Progent include online predictive modeling for designing a Wi-Fi network and onsite survey services for confirming, optimizing, and troubleshooting an operational wireless network.

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    Progent has been providing SharePoint consulting services since the first SharePoint product was published more than a decade ago, and Progent has the breadth and depth of IT know-how to help organizations of any size to plan and implement a SharePoint Server 2013 installation and develop SharePoint 2013 applications that add significant business value to your information network. Progent's Microsoft-certified consultants can help you to evaluate the business advantages of migrating to SharePoint Server or SharePoint Online from earlier versions of SharePoint or from a different collaboration environment; decide if an on-premises, Cloud-based or hybrid configuration is best suited for your company; and select the right version of SharePoint 2013 for your purposes. Progent offers full project management outsourcing or can help in individual jobs related to your SharePoint 2013 migration.

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    Progent's Microsoft-certified consultants can provide affordable remote and on-premises expertise, application development, and troubleshooting support for businesses of any size who want to upgrade to SharePoint Server 2016 or SharePoint Online from earlier releases of SharePoint.

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    Progent's Microsoft-certified Windows 2000 Server consultants can provide network support and information technology consulting services for the complete family of Microsoft .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Microsoft Windows 2000 Server configuration, update, and support offerings include system design, deployment, project management, local and off-site technical support, Call Center outsourcing, expert security consulting, full service outsourcing, and cost-effective co-sourcing.

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    Progentís Disaster Recovery/Business Continuity (DR/BC) specialists have extensive backgrounds helping small and mid-size businesses to minimize system downtime by offering cost-effective remote consulting for disaster recovery/business continuity (DR/BC) planning, high-availability network architecture, data backup and restore solutions, and transparent system maintenance. Progentís business continuity consultants can assist your company to develop and test an efficient business continuity plan that matches your business needs and budget. Progentís disaster recovery engineers can help you to design, implement, and support fault-tolerant technologies including non-stop Internet connectivity, virtualization, clustering, load balancing, continual online backup, and multi-location hot backup centers.

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    Progent's Mac support engineers can help you with a wide range of system infrastructure issues including system architecture, off-site and mobile access, internetwork compatibility, protection, and emerging technologies including VoIP and fast wireless connectivity. For company networks based solely on Mac OS X or for systems that use a mix of Mac, Linux/UNIX and Windows based servers and workstations, Progent has the knowledge and depth to handle the complexity of planning, configuring, and maintaining a network infrastructure that is robust, safe, productive and supportive of your business objectives. Progent can help you configure Appleís Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage products, and Xsan SAN systems. Progent can also provide certified professionals to help you with Cisco routers and switches.

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