Enlarging your at-home workforce may have a significant effect on IT infrastructure, security, and corporate workflows. Progent has two decades of experience helping businesses of all sizes to plan, deploy, administer, optimize, and troubleshoot IT networks that support a remote workforce. Progent can help your Mesa company to pick the appropriate tools and follow best practices in creating and maintaining a safe virtual ecosystem for teleworkers that facilitates collaboration and delivers top value. Progent can provide services ranging from on demand guidance for getting you past challenging IT bottlenecks to full project management to help you carry out mission-critical tasks.

Progent can assist Mesa, Arizona companies to succeed with any facet of building a high-functioning work-at-home environment by providing infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, helpdesk services, endpoint security, backup/restore solutions, and streamlined management.

VoIP Integration for At-Home Workers
Expanding the corporate PBX system to include telecommuters is critical to supporting a productive work-at-home solution. A broad range of cloud-based VoIP products are popular with SMBs to server teleworkers. Many larger organizations depend on Cisco's modern or legacy products for VoIP management. Progent can assist businesses of any size to plan or tune a telecommuter VoIP environment that provides the versatility, transparency and security required for telecommuters. Progent's Cisco-certified CCIE IP Voice consultants can provide advanced support to help businesses optimize their current Cisco IP voice systems to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends enterprise telephony capabilities to devices such as VoIP phones, media processing products, VoIP gateways, and mixed media software used throughout the network. CUCM supports other mixed media services such as unified messaging, video conferencing, and customer interaction networks. For more information about Progent's Cisco Unified CM or CUCM expertise, see Cisco Unified Communications Manager consultants.
  • CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can help you to maintain your existing CallManager deployment or migrate smoothly to Cisco's modern IP telephony products. To learn about Progent's expertise for CallManager and Cisco's other legacy IP voice products, refer to CallManager expertise.
  • Cisco IP Gateways enable connectivity with public telephony networks and with users operating beyond the corporate firewall like telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 product lines and for current Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
  • Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your WAN infrastructure to work with these solutions and provide online deployment and troubleshooting expertise.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and managing an efficient telecommuter solution for your Mesa, Arizona company, phone 1-800-993-9400 or refer to Contact Progent.



An index of content::

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