Expanding your remote workforce may have a major effect on network architecture, security, and corporate processes. Progent has 20 years of background helping businesses of all sizes to design, deploy, administer, tune, and debug IT environments that support work-from-home employees. Progent can assist your Mesa company to select the right tools and adhere to leading practices in creating and operating a secure virtual solution for telecommuters that promotes collaboration and returns top value. Progent offers services ranging from on demand expertise for getting you past occasional IT bottlenecks to comprehensive project management to help you carry out mission-critical tasks.

Progent can assist Mesa, Arizona organizations to succeed with any facet of building a high-functioning telecommuting ecosystem by providing infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk outsourcing, data security, backup/restore solutions, and streamlined management.

VoIP Integration for At-Home Workers
Extending the company phone environment to include teleworkers is vital to maintaining a productive at-home workforce. A variety of cloud-centric VoIP products are used by small and mid-size businesses to support remote users. Many larger organizations depend on Cisco's current or legacy products for IP voice solutions. Progent can assist businesses of any size to plan or tune a remote IP voice environment that provides the flexibility, transparency and protection required for remote users. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to help businesses tune their existing Cisco IP voice environments to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise IP telephony features to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and multimedia apps deployed throughout the network. Unified Communications Manager manages additional mixed media services like messaging, voice/video conferencing, and team collaboration networks. For more information about Progent's Unified Communications Manager expertise, see Cisco Unified Communications Manager expertise.
  • Cisco CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM. Progent can assist you to support your current CallManager deployment or upgrade efficiently to Cisco's modern IP telephony solutions. For details about Progent's support services for Cisco CallManager and Cisco's other older VoIP products, refer to Cisco CallManager expertise.
  • Cisco IP Gateways provide integration with public telephony networks and with clients working outside the corporate firewall such as telecommuters. Progent offers consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series and for current Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
  • Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your wide area network architecture to work with these VoIP solutions and deliver online deployment and troubleshooting expertise.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing an efficient work-from-home solution for your Mesa, Arizona organization, call 1-800-993-9400 or go to Contact Progent.