Expanding your at-home workforce can have a significant impact on IT architecture, cybersecurity, and corporate workflows. Progent has 20 years of experience helping small and mid-size businesses to plan, deploy, manage, tune, and debug IT networks that support a remote workforce. Progent can assist your Mesa company to select the right tools and adhere to leading practices in creating and operating a safe virtual ecosystem for teleworkers that promotes teamwork and delivers top business value. Progent can provide support services that go from on demand guidance for getting you past challenging technical bottlenecks to comprehensive project management to help you carry out mission-critical initiatives.

Progent's consultants can assist Mesa, Arizona organizations to with any aspect of building a high-functioning work-from-home ecosystem by delivering network infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, helpdesk services, cybersecurity, backup/restore solutions, and centralized management.

VoIP Solutions for Remote Workers
Expanding the business PBX environment to accommodate telecommuters is vital to supporting an effective at-home workforce. A variety of cloud-based VoIP platforms are used by SMBs to support telecommuters. Many larger organizations depend on Cisco's current or legacy platforms for VoIP management. Progent can assist businesses of all sizes to design or maintain a remote VoIP service that delivers the flexibility, convenience and protection required for at-home workers. Progent's Cisco-certified CCIE Voice consultants offer advanced support to help businesses optimize their existing Cisco IP voice environments to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (CUCM) delivers advanced telephony capabilities to devices such as IP phones, media processing products, VoIP gateways, and mixed media applications deployed across the network. CUCM manages other mixed media services such as messaging, video conferencing, and team interaction networks. For more information about Progent's CUCM expertise, visit Cisco Unified CM consulting services.
  • CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM. Progent can assist you to support your existing CallManager environment or migrate efficiently to Cisco's modern IP telephony solutions. To learn about Progent's support services for CallManager and Cisco's other early IP voice products, visit Cisco CallManager expertise.
  • Cisco IP Gateways provide connectivity with PSTN networks and with clients working outside the corporate firewall like telecommuters. Progent can provide expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 products as well as for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Other VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your wide area network infrastructure to support these solutions and provide on-demand integration and debugging services.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing an efficient telecommuter environment for your Mesa, Arizona company, call 1-800-993-9400 or go to Contact Progent.

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