Mesquite, TX Online Support from Certified Computer Network Service Experts
Progent's computer network help services can provide your Mesquite, TX business low cost and consistent support from Microsoft and Cisco certified information technology engineers. By providing IT support help when you require it, providing advanced knowledge for mission-critical technologies, delivering unique support such as 24x7 network monitoring, and charging only for services you receive, Progent offers your Mesquite, Texas company an affordable alternative for maximizing the profitability of small-scale business networks. If you maintain an on-premises datacenter, connect to cloud infrastructure, or manage a hybrid cloud-and-local network, Progent is the intelligent choice for organizations to build and support a robust and secure IT system and to benefit from fast access to the seasoned consulting ordinarily available only to corporations who are able to support a sizeable internal IT staff.
For mid-size and large companies, Progent offers co-sourcing and project management services to reinforce the subject matter expertise of your in-house IT service personnel. This can reduce expenses and help meet schedules for major IT initiatives like software design and development, business continuity planning, network security audits, merging datacenters, or software migrations.
Progent can also offer the services of accredited experts to help your company to plan and execute a sensible cloud computing strategy.
Popular Products and Technologies Serviced by Progent's Consultants for Business Networks in Mesquite, Texas
Progent's national group of certified experts offers help for all aspects of information systems deployed by companies of all sizes. Technologies served by Progent in Mesquite include:
Support Delivery Options for Mesquite, Texas Businesses
Progent has a selection of options for providing small and midsize businesses and local governments with affordable IT services for troubleshooting, consulting, hosting services, and IT management outsourcing. Progent's paradigm for delivering computer support services is built on the Help Desk structure common to big IT groups. Progent's Help Desk Service Mechanism promotes rapid support, thorough activity documentation, reliable follow-through, and tight cost monitoring for a range of network service delivery modes that include remote repairs, onsite help, high-end consulting, as well as server and application hosting.
Progent's Fixed-price Managed Services for Remote IT Monitoring and Management
- Online Service
Progentís Technical Response Center (TRC) offers urgent and routine remote support for Windows, Linux, Apple, and Cisco-powered systems in the U.S. and globally. Progent's certified support professionals can help clients to analyze and repair network issues without the expense or delay of on-premises service calls. The background of Progent's network consultants makes it possible to handle most network issues quickly. For the toughest problems, Progent's breadth of expertise makes it possible to escalate support calls to world-class specialists. Progent provides a convenient, web-accessible registration process for new customers to accommodate emergency situations and Progent charges by the minute with no sign-up fees or minimums, so you are invoiced only for the support you receive. Experts available online include Cisco-certified CCIEs, Microsoft-Certified MCSE consultants, and CISSP-certified security engineers. Learn additional details concerning Progent's online network troubleshooting expertise.
- Onsite Support
Progent provides onsite computer support for signed-up customers in major metropolitan areas in the United States. Progent's onsite service technicians can work in tandem with Progent's remote service experts to give small companies the ideal combination: in-person service professionals when you require them plus the on-line help of Progent's worldwide staff of network consultants, security professionals, and business application programmers. The wait time for in-person service calls is typically less than one business day. There is no start-up or retainer charge for becoming a Progent customer for onsite support. Learn more concerning why to register for Progent's onsite network support services.
- Phone Support
Progent's Contact Center Services are designed for all businesses who need fast and dependable access to a professional Contact Center with effective phone assistance, online repair tools, and sufficient technical strength for all needed problem escalation. Because small and midsize companies typically are constrained by tight information technology funds and can provide little executive bandwidth for handling network support, Progent's Contact Center Outsourcing Services can be the most cost-effective way to make sure that small business information networks are always up and running. Learn more concerning Progent's Contact Center services.
- Consulting Expertise
Progent offers small and midsize businesses affordable access to enterprise-class IT professionals who can provide help with vital technologies such as
- Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server and application support, Cisco network design, network security engineering, high availability network engineering, virtual server solutions, plus integration, customization and support for small business software such as accounting, operations, business analytics, sales automation, and productivity packages. Progent can help with one-shot projects such as site moves and massive system upgrades, longer term projects like business analytics application programming and customization, relational database application development and administration support, and web development, continuing support such as Microsoft System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting services for network health monitoring and system management, or emergency services such as disaster recovery and malware cleanup.
- Application Hosting
Progent offers hosting for critical business applications such as Exchange and MS SQL in order to provide small businesses with higher degrees of dependability, security, and recoverability than is feasible with the class of in-house data center that is achievable for the majority of small and midsize businesses. Since Progent utilizes the same data centers that host the equipment of some of the world's largest information technology companies, Progent can eliminate the expense of creating and maintaining the infrastructure required for enterprise-class environmental control, electrical failover, and redundant Internet connectivity. For hosted applications, Progent can also ensure that patches and revisions remain current, protection and efficiency is constantly monitored, and systems and data files are regularly archived and available for full and rapid restoration. Find out additional information about Progent's hosting for Microsoft Exchange Server and other mission-critical applications.
- Private Cloud Hosting
Progent's Private Cloud hosting provides full hosting for the entirety of a small or midsize company's production servers in an environment that not only delivers the highest level of fault-tolerance and expandability but that is also convenient for clients to transfer to a different service provider or to move in-house if your circumstance calls for it. Progent's Private Cloud hosting is founded on mature virtualization techniques that permit companies with multi-vendor environments to save significantly on the costs of hardware, infrastructure support, and IT management while getting world-class dependability and an unprecedented degree of vendor flexibility. Unlike conventional Software as a Service hosting models, Progent's Private Cloud Hosting covers all server-centric software in one centrally administered service, can support the mixed- platform and loosely standardized networks common with small businesses, and keeps control of the software in the customer's possession so that migrating to a new virtual system is quick, safe, and inexpensive. This eliminates becoming a captive to a single hosting service while still offering all the cost savings related to SaaS hosting services.
- Hybrid Cloud Integration Consulting
Progent can provide expert remote support to help businesses of any size connect their information networks with leading public clouds such as Microsoft Azure and Amazon Web Services. Progent can assist you to design and administer hybrid environments that can include Windows and Linux systems and applications in both cloud-only systems or in hybrid topologies that seamlessly combine local resources as well as cloud services. To assist you to integrate cloud services with physical datacenters, Progent can provide a range of public cloud integration support services that include Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure planning and integration services, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has over 15 years of background providing high-level consulting support remotely, and Progent can help you complete your cloud integration initiatives quickly and within your budget.
Progent's affordable ProSight suite of network management outsourcing services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. Managed services available from Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes cutting edge behavior-based analysis tools to defend endpoint devices as well as physical and virtual servers against new malware assaults like ransomware and file-less exploits, which easily evade traditional signature-matching AV tools. ProSight Active Security Monitoring protects local and cloud-based resources and provides a unified platform to address the entire malware attack lifecycle including blocking, infiltration detection, mitigation, cleanup, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
ProSight Enhanced Security Protection (ESP) services deliver affordable in-depth protection for physical servers and virtual machines, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP delivers firewall protection, intrusion alarms, device control, and web filtering through leading-edge tools packaged within one agent managed from a single control. Progent's data protection and virtualization experts can assist your business to design and implement a ProSight ESP environment that meets your organization's specific requirements and that helps you achieve and demonstrate compliance with legal and industry data security standards. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for urgent action. Progent can also assist you to set up and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange email filtering.
- ProSight Data Protection Services: Managed Cloud Backup and Recovery
ProSight Data Protection Services from Progent offer small and mid-sized businesses a low cost and fully managed service for secure backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates your backup activities and enables fast restoration of vital files, apps and virtual machines that have become lost or corrupted due to component breakdowns, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's cloud backup specialists can deliver advanced support to configure ProSight DPS to be compliant with regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your business-critical data. Read more about ProSight DPS Managed Cloud Backup and Recovery.
- ProSight WAN Watch: Infrastructure Remote Monitoring and Management
Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to map out, track, reconfigure and troubleshoot their connectivity hardware such as routers, firewalls, and load balancers as well as servers, printers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology diagrams are kept current, copies and displays the configuration information of virtually all devices connected to your network, tracks performance, and sends alerts when problems are discovered. By automating complex network management activities, WAN Watch can cut hours off common chores such as network mapping, reconfiguring your network, finding appliances that require important software patches, or identifying the cause of performance issues. Learn more details about ProSight WAN Watch network infrastructure monitoring and management services.
- ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's email filtering and encryption solution that uses the technology of leading data security vendors to provide web-based control and comprehensive protection for all your email traffic. The powerful architecture of Email Guard combines a Cloud Protection Layer with a local security gateway device to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a deeper layer of analysis for incoming email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam protection, DLP, and encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter. Learn more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data loss prevention.
- ProSight LAN Watch: Server and Desktop Remote Monitoring
ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to keep your network running at peak levels by tracking the state of vital computers that power your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your specified IT management staff and your Progent engineering consultant so that any potential problems can be addressed before they have a chance to impact productivity Find out more details about ProSight LAN Watch server and desktop monitoring services.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a protected Tier III data center on a fast virtual machine host set up and maintained by Progent's IT support professionals. Under the ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be moved easily to a different hardware environment without requiring a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not locked into one hosting provider. Find out more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and protect information related to your IT infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be warned automatically about impending expirations of SSL certificates or warranties. By updating and managing your network documentation, you can eliminate as much as half of time spent looking for critical information about your network. ProSight IT Asset Management features a common location for holding and sharing all documents required for managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether youíre planning enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you require as soon as you need it. Learn more about ProSight IT Asset Management service.
Progent's ProSight Network Audits offer a quick and affordable way for small and medium-size organizations to obtain an unbiased evaluation of the overall health of their IT system. Based on a selection of the top remote monitoring and management (RMM) platforms available, and overseen by Progent's certified team of information technology professionals, ProSight Network Audits show you how well the configuration of your essential infrastructure devices adhere to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate benefits like a cleaner Active Directory system. Both also come with one year of state-of-the-art remote network monitoring and management (RMM). Advantages can include easier network management, improved compliance with information security requirements, more efficient utilization of IT resources, quicker troubleshooting, more reliable backup and recovery, and increased uptime. Learn more about ProSight Network Audits network infrastructure review.
Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a phone discussion with a Progent information assurance expert. The interview is designed to help evaluate your organization's ability either to stop or recover quickly after an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to gather information about your existing security profile and backup platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow best practices to deploy a cost-effective security and backup system that aligns with your business needs. For details, visit Progent's ProSight Ransomware Preparedness Report.
Why Progent Is the Smart Choice for Mesquite, Texas Businesses
Progent's staff size, scope of information technology expertise, and familiarity with corporate network support enable small companies to avoid the problems associated with over dependence on small support firms or independent engineers.
Working with Progent's Experts enables your company to:
- Avoid Over Dependence on Freelance Consultants
For network services, small businesses often rely heavily on individual engineers. Although freelance service engineers carry lower overhead than larger support firms and can typically bill apparently lower fees, individuals are often too busy to react rapidly to critical situations. If a freelance consultant is busy with another customer, ill, on vacation, or in class, the absence of backup personnel may force your business to go without assistance in case of an emergency. The more your company grows, system unavailability or difficulties with line-of-business applications get more costly. The money you believed you were conserving on a freelancer can disappear quickly due to lost productivity. In addition, when freelance engineers confront new technologies, the lack of a big consulting group to fall back on for advice forces them to learn on the job while your organization ends up with the bill for their continuing training.
- Have Access to Certified Professionals in Sophisticated Network Issues
Many small service organizations or independent engineers who concentrate on small company IT consulting are capable of delivering routine solutions but don't have the background to deal efficiently with complex network environments with mixed platforms, multiple offices, Voice over IP systems, remote clients, interconnected financial and analytical applications, eCommerce, and custom line-of-business applications. Progent's background with global enterprises and Progent's large group of experts can benefit your business because big-company networks are by nature complex, support issues require thorough understanding of in many technical disciplines, and reaching a high degree of stability, reliability, and protection requires industry-proven best practices.
- Create a Solid Foundation for Seamless Growth
Small businesses typically start with a network cobbled together on a shoestring budget. Lacking a carefully designed basis, a sequence of improvised fixes commonly get tossed onto of a tenuous structure. As a business evolves, reliability and scalability issues can obstruct the success of the business. These environments require proper assessment, smart strategic planning, and broad-based experience to upgrade to an IT infrastructure that can act as the solid foundation to meet current business requirements and ease downstream growth.
- Work with Solution Finders, Not Product Resellers
Smaller companies need direction and education to work through an ever more complex maze of technology options available for enabling business growth and improving efficiency. Businesses do not need a network engineer or service organization that attempts to sell them a product. Progent eliminates conflicted motives by not selling hardware and software. Progent provides services exclusively. This allows Progent to match technical services with the genuine needs of customers. Combining network support and product reselling can lead to a situation where the proposed solution is based on a preselected vendor rather than being based on the true needs of a client.
Get in Touch with Progent
If your Mesquite, Texas business wants to contact Progent about IT outsourcing, consulting, or technical support services, phone 800-993-9400 or visit Contact Progent.
Immediate Remote Technical Assistance
For fast online support, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).