Consulting and Technical Support Services for BlackBerry Technology
RIM BlackBerry Support ServicesBlackBerry wireless PDAs were once one of the most popular solutions for achieving mobile connectivity to email, calendars, web applications, and other critical business data. Progent offers Mexico City, Mexico City companies support from BlackBerry-certified professionals who can assist businesses to maintain existing BlackBerry environments or migrate efficiently to a modern smartphone solution.

As the sophistication of small company IT technology has expanded, and as the demand for world-class protection, reliability, and disaster recovery has become the standard for organizations of any size, successful deployment and support of RIM BlackBerry solutions has become more difficult. To address areas such as data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of email systems and corporate databases, small businesses often turn to outside support professionals who specialize in RIM BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-premier engineers who can help small businesses to design, manage, and troubleshoot BlackBerry solutions affordably and efficiently, doing away with the necessity for an in-house BlackBerry technology specialist and reducing the cost and stress of maintaining mobile work groups. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security specialists. This range of knowledge, combined with Progent's efficient online support capabilities, provides small businesses an economical solution for integrating RIM BlackBerry products seamlessly into their information system.

Progent's consultants can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your database and messaging systems work efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft technology, configure easy-to-use administration utilities to enable you to monitor and control BlackBerry devices across your company, define security policies that make sense for your company, develop custom mobile applications, and make sure that your IT network infrastructure is properly configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is incorporated in your regular backup procedures so that it can be restored rapidly and safely.

Technical Support for BlackBerry BES Server
Research in Motion's high-end solution for managing big groups of BlackBerry smartphones is the BlackBerry BES Server. This powerful software enables Microsoft Exchange, IBM Lotus Domino, or Groupwise users to send and receive messages that are encrypted during transit to provide maximum data protection. BlackBerry BES Server also simplifies a wide variety of crucial administrative tasks that span from BlackBerry deployment and upgrades to mobile security and high availability.

BlackBerry BES Server Configuration Assistance

Progent's BlackBerry-premier engineers can help you utilize RIM BlackBerry BES Server to do basic tasks such as:

  • Deploy and manage applications
  • Plan smartphone, application, and IT policy updates
  • Upgrade BlackBerry smartphone software remotely
  • Control user and group configurations with BES Server's vast library of policies

Progent's BlackBerry-premier engineers can also assist your company to use BES Server to perform key tasks not available with the entry-level BlackBerry Enterprise Server Express. These tasks include:

  • Configure and manage BES Server's high-availability architecture based on virtual servers
  • Install BlackBerry smartphones remotely
  • Set custom management roles
  • Automatically track and report on the overall health of your BlackBerry solution

Progent's Remote BlackBerry-certified Support is Fast and Economical
For businesses in Mexico City, Mexico City who require fast and economical access to an authorized RIM BlackBerry consultant, Progent provides efficient remote help from a veteran support team who have delivered network solutions to organizations in every state in the U.S. (Refer to Progent's client testimonials.)

Remote support eliminates travel costs and allows consultants to resolve technical issues quickly, allowing you to minimize wasted productivity. Progent's RIM BlackBerry consultants have been awarded accreditations in the entire range of BlackBerry solutions and can provide professional help in areas such as troubleshooting synchronization problems, configuring BlackBerry BES Server, and creating a protected, high-availability network infrastructure for BlackBerry users. Certifications earned and skill sets offered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsProgent's BlackBerry Certified Support Specialist can assist you to carry out common technical functions such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters and auto-signature, changing user profiles, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your company messaging solution. Progent's certified experts can in addition help your company to troubleshoot a broad array of problems associated with synchronization, device detection, email consistency, web browsing, wireless connectivity, Instant Messaging, workstation application installation, and BlackBerry Desktop Redirector.

As a leader in delivering countrywide online consulting services for small office IT networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's online support skills keeps your BlackBerry technical support costs at a minimum and, by resolving issues promptly, optimizes the efficiency of your BlackBerry clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for installing, administering, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in an email system based on Exchange Server. Progent's BlackBerry-certified engineer has expertise in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can help you to add and remove BlackBerry device clients on Microsoft Exchange and Windows Active Directory, set up, track, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, archive and manage storage groups, apply permissions, set up the Mobile Data System and IM, deploy access control lists, control Microsoft Exchange Server data flow, generate, update, and apply WLAN and Virtual Private Network configuration sets, set up SNMP traps, and produce management reports based on SNMP data.

Progent's BlackBerry consultant can support your BlackBerry solution in a number of environments that can include Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, deploy, test, repair, and document a wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry include business and technology requirements assessment, solution architecture, installation strategy and implementation, performance optimization, configuration of a fault-tolerant architecture, data backup and business recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational goals and to design a wireless system that fits within your IT budget and supports your business strategy. Progent can explain the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to support a BlackBerry BES Server, assist you to decide which management model and equipment meet your needs, and evaluate your messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at smart decisions concerning alternatives for software versions, processors and storage, network architecture, and application configuration.

To optimize network protection, Progent's BlackBerry expert can assist you to select and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-premier security engineers to perform network-wide security assessment and compliance testing and recommend improvements to account for your BlackBerry environment.

Call or Email Progent to Get Support from a RIM BlackBerry-Qualified Consultant
In order to ask Progent about professional expertise for BlackBerry mobile wireless solutions, call 1-800-993-9400 or visit Contact Progent.



An index of content::

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    Progent's Juniper Networks-authorized network consultants can help you to plan and implement Juniper Firewall and VPN platforms, enhance and troubleshoot your network infrastructure, and migrate smoothly from discontinued products to the latest versions. Progent's Junos OS consultants can also offer support for Juniper's premier network operating system to help your business to streamline the management and strengthen the security of your Juniper VPN appliances firewalls, and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can help you maintain networks that include a mix of Juniper's software platforms.

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  • Open Now Class Microsoft Outlook for Mac
    24x7x365 Education Microsoft Entourage for Mac

    Progent can provide onsite training customized for people who want to broaden their understanding of the Apple macOS and OS X operating system, Mac computers, or Mac office software including Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual webinar training for macOS and Mac OS X applications.

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  • Project Requirements Definition Specialists
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    For enterprise project management assistance, Progent can provide access to senior IT experts with years of experience in IT management, program development, and process engineering for organizations ranging from Big 4 firms to dot-com startups to government agencies. These proven IT managers can provide project management skills to help enterprise clients adhere to leading practices to ensure that strategic projects are completed on schedule and on budget.

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    Progent's seasoned application designers and programmers can help your company to build enhancements to Microsoft Dynamics GP/Great Plains that support the special requirement of your organization while retaining the advantages of Windows integration. Progent can also offer help with a selection of software development technologies that can be utilized to build user-interface and data integrations with Microsoft Dynamics GP/Great Plains. These integration tools include Dexterity, Modifier, Visual Studio for Microsoft Dynamics GP, Extender, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.

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  • SQL Server 2019 on Linux Consulting SQL Server 2019 Big Data Cluster Support
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  • SUS Specialists Windows Server Update Services Consultants
  • Services QTS/Herakles Data Center QTS Sacramento Internet Data Center Engineers
  • SharePoint Configuration Mexico City SharePoint Server 2019 Remote Support Services Ciudad de México, Tláhuac
  • Small Business APs Onsite Technical Support CCDP Certified Configuration Small Business Access Points
  • Small Business Access Points Remote Support 24x7x365 Small Business WAP300 AP Consulting
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  • Network Engineer Remote Access
    VPN Online Help

    Cisco's security and offsite connection products for small businesses represent a full line of easy-to-administer security products to help protect your wired and wireless information system. Cisco's Virtual Private Network product family includes routers, firewalls, intrusion detection devices and VPN appliances. Progent's professional consulting staff includes field-proven specialists with Cisco Certified Internetwork Expert and Cisco Certified Network Professional certifications who are able to help your organization to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security solutions that fit most closely with your business goals.

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  • Solaris Consultancy Solaris Onsite Technical Support

  • ProSight Email Guard AES Encryption Professional
    ProSight Spam Filtering Consulting Services

    Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to deliver centralized control and world-class protection for your inbound and outbound email. The powerful architecture of Email Guard integrates cloud-based filtering with a local security gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This decreases your exposure to external threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a further layer of analysis for inbound email. For outbound email, the local gateway offers AV and anti-spam protection, protection against data leaks, and encryption. The onsite gateway can also assist Exchange Server to monitor and protect internal email that originates and ends within your corporate firewall.

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  • Specialist Exchange 2003 Server Upgrade Exchange 2003 Upgrade Online Technical Support
  • Specialists Microsoft Windows 7 Windows 7 Upgrade Consultant Services
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  • Small Business Network Consulting Company BlackBerry Desktop Manager Ciudad de México, Iztacalco
  • Support Outsourcing SMS Server 2003 Upgrade Microsoft Certified Expert Systems Management Server 2003 Support and Help
  • Technical Consultant Dynamics GP 2013 Computer Consultant Dynamics GP/Great Plains Features

  • System Center MOM Specialists
    Operations Manager Support

    Progent's Microsoft-certified consulting experts have over 10 years of background designing, deploying, enhancing and repairing Microsoft SCOM solutions and offer organizations of any size expert online or onsite consulting support for System Center 2012 Operations Manager. Progent can assist your company to plan a topology for SCOM 2012 servers that provides the performance and availability needed to watch over your IT resources effectively, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent can also help you to install and customize System Center 2012 Operations Manager management packs based on best practices for tracking network infrastructure and both Microsoft and 3rd-party apps and services. Also, Progent can provide fast online or on-premises troubleshooting to help you to fix serious problems uncovered by Microsoft SCOM 2012.

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    Progent's Microsoft-certified SQL Server 2019 experts can assist you to evaluate the business case for migrating to SQL Server 2019 and can provide fast online or on-premises access to consulting experts in system design and integration, application development, database administration, and cybersecurity.

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    Progent can assist your it team to plan and administer cost-effective ecosystems that can include Windows and Linux operating systems and apps in either cloud-centric solutions or in hybrid topologies that combine physical resources as well as public cloud services. To assist you to incorporate public cloud services with networks, Progent offers a range of public cloud migration support services such as Microsoft Azure enterprise hybrid cloud planning and integration services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has 20 years of experience delivering advanced consulting services remotely, and Progent can help you successfully carry out your cloud integration projects quickly and affordably.

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  • Support Outsourcing iPhone ActiveSync
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    Progent offers affordable online consulting to assist your business to design, configure, and troubleshoot any aspect of your iPhone and iPad and Windows integration efforts and is available for quick tasks to help you through occasional technical bottlenecks or long-term engagements to help you finish large-scale initiatives on schedule and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid environments and can help you create or maintain a resilient, secure and scalable network infrastructure that aligns with your mode of computing. Progent also offers remote and onsite training for individuals or groups to show you how to manage and use your iOS devices in a secure, collaborative environment that optimizes the strategic value of your IT network.

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  • 802.11ac Planning Specialists
    Top Specialists Office Wireless

    Progent’s Wireless Consulting Services offer a fast, economical option for businesses of all sizes to integrate, manage, monitor and troubleshoot cutting edge wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you plan and deploy hardware such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless email and web-based business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.

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