Consulting and Technical Support Services for BlackBerry Technology
BlackBerry wireless PDAs were once one of the most popular solutions for achieving mobile connectivity to email, calendars, web applications, and other critical business data. Progent offers Mexico City, Mexico City companies support from BlackBerry-certified professionals who can assist businesses to maintain existing BlackBerry environments or migrate efficiently to a modern smartphone solution.
As the sophistication of small company IT technology has expanded, and as the demand for world-class protection, reliability, and disaster recovery has become the standard for organizations of any size, successful deployment and support of RIM BlackBerry solutions has become more difficult. To address areas such as data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of email systems and corporate databases, small businesses often turn to outside support professionals who specialize in RIM BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-premier engineers who can help small businesses to design, manage, and troubleshoot BlackBerry solutions affordably and efficiently, doing away with the necessity for an in-house BlackBerry technology specialist and reducing the cost and stress of maintaining mobile work groups. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security specialists. This range of knowledge, combined with Progent's efficient online support capabilities, provides small businesses an economical solution for integrating RIM BlackBerry products seamlessly into their information system.
Progent's consultants can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your database and messaging systems work efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft technology, configure easy-to-use administration utilities to enable you to monitor and control BlackBerry devices across your company, define security policies that make sense for your company, develop custom mobile applications, and make sure that your IT network infrastructure is properly configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is incorporated in your regular backup procedures so that it can be restored rapidly and safely.
Technical Support for BlackBerry BES Server
Research in Motion's high-end solution for managing big groups of BlackBerry smartphones is the BlackBerry BES Server. This powerful software enables Microsoft Exchange, IBM Lotus Domino, or Groupwise users to send and receive messages that are encrypted during transit to provide maximum data protection. BlackBerry BES Server also simplifies a wide variety of crucial administrative tasks that span from BlackBerry deployment and upgrades to mobile security and high availability.
Progent's BlackBerry-premier engineers can help you utilize RIM BlackBerry BES Server to do basic tasks such as:
- Deploy and manage applications
- Plan smartphone, application, and IT policy updates
- Upgrade BlackBerry smartphone software remotely
- Control user and group configurations with BES Server's vast library of policies
Progent's BlackBerry-premier engineers can also assist your company to use BES Server to perform key tasks not available with the entry-level BlackBerry Enterprise Server Express. These tasks include:
- Configure and manage BES Server's high-availability architecture based on virtual servers
- Install BlackBerry smartphones remotely
- Set custom management roles
- Automatically track and report on the overall health of your BlackBerry solution
Progent's Remote BlackBerry-certified Support is Fast and Economical
For businesses in Mexico City, Mexico City who require fast and economical access to an authorized RIM BlackBerry consultant, Progent provides efficient remote help from a veteran support team who have delivered network solutions to organizations in every state in the U.S. (Refer to Progent's client testimonials.)
Remote support eliminates travel costs and allows consultants to resolve technical issues quickly, allowing you to minimize wasted productivity. Progent's RIM BlackBerry consultants have been awarded accreditations in the entire range of BlackBerry solutions and can provide professional help in areas such as troubleshooting synchronization problems, configuring BlackBerry BES Server, and creating a protected, high-availability network infrastructure for BlackBerry users. Certifications earned and skill sets offered by Progent's BlackBerry specialists include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to carry out common technical functions such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters and auto-signature, changing user profiles, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your company messaging solution. Progent's certified experts can in addition help your company to troubleshoot a broad array of problems associated with synchronization, device detection, email consistency, web browsing, wireless connectivity, Instant Messaging, workstation application installation, and BlackBerry Desktop Redirector.
As a leader in delivering countrywide online consulting services for small office IT networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's online support skills keeps your BlackBerry technical support costs at a minimum and, by resolving issues promptly, optimizes the efficiency of your BlackBerry clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for installing, administering, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in an email system based on Exchange Server. Progent's BlackBerry-certified engineer has expertise in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can help you to add and remove BlackBerry device clients on Microsoft Exchange and Windows Active Directory, set up, track, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, archive and manage storage groups, apply permissions, set up the Mobile Data System and IM, deploy access control lists, control Microsoft Exchange Server data flow, generate, update, and apply WLAN and Virtual Private Network configuration sets, set up SNMP traps, and produce management reports based on SNMP data.
Progent's BlackBerry consultant can support your BlackBerry solution in a number of environments that can include Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, deploy, test, repair, and document a wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry include business and technology requirements assessment, solution architecture, installation strategy and implementation, performance optimization, configuration of a fault-tolerant architecture, data backup and business recovery consulting, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational goals and to design a wireless system that fits within your IT budget and supports your business strategy. Progent can explain the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to support a BlackBerry BES Server, assist you to decide which management model and equipment meet your needs, and evaluate your messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at smart decisions concerning alternatives for software versions, processors and storage, network architecture, and application configuration.
To optimize network protection, Progent's BlackBerry expert can assist you to select and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-premier security engineers to perform network-wide security assessment and compliance testing and recommend improvements to account for your BlackBerry environment.
Call or Email Progent to Get Support from a RIM BlackBerry-Qualified Consultant
In order to ask Progent about professional expertise for BlackBerry mobile wireless solutions, call 1-800-993-9400 or visit Contact Progent.