Wireless Consulting Services

Consulting Support Services for BlackBerry Solutions
BlackBerry wireless PDAs were once one of the most successful solutions for maintaining mobile access to messaging, scheduling, web programs, and other vital business data. Progent offers Miami Beach, Florida companies the services of BlackBerry-premier experts who can help organizations to maintain existing BlackBerry environments or transition smoothly to a more popular mobile solution.

As the sophistication of small business IT technology has expanded, and as the need for world-class security, dependability, and disaster recovery has grown to be the norm for businesses of all sizes, effective deployment and support of RIM BlackBerry solutions has become increasingly challenging. To deal with issues such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email servers and shared databases, small businesses often turn to external consulting firms who offer expertise in BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-premier consultants who can help small organizations to plan, administer, and troubleshoot BlackBerry environments economically and efficiently, eliminating the requirement for an internal BlackBerry technology specialist and reducing the cost and stress of supporting mobile work groups. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This breadth of knowledge, combined with Progent's efficient remote support capabilities, gives small businesses a budget-friendly alternative for integrating RIM BlackBerry technology seamlessly into their IT network.

Progent's consultants can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your data and email infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft technology, configure streamlined management utilities to enable you to monitor and control BlackBerry smartphones throughout your company, define security policies that make sense for your company, develop custom mobile software, and make sure that your IT network infrastructure is properly designed to accommodate your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be recovered quickly and safely.

South Florida Contact Information:
Progent offers consulting services and onsite technical support throughout Southern Florida.

Consulting and Technical Help for BlackBerry Enterprise Server (BES)
BlackBerry BES Server simplifies management and support of BlackBerry devices, offering a single platform for controlling key jobs such as smartphone installation, upgrades, and deactivation and also offering a solid foundation for data protection and high availability. BlackBerry Enterprise Server supports transparent communication between Microsoft Exchange, Novell GroupWise, or Lotus email servers and BlackBerry users and supports wireless synchronization.

BES Server features a wealth of security capabilities beginning with advanced data encryption of messages sent between a BlackBerry wireless handset and BES Server using Advanced Encryption Standard or Triple DES. BlackBerry Enterprise Server also allows great versatility in adjusting degrees of protection to match the specific requirements of your network. Progent's BlackBerry certified engineers can help you to choose powerful security features and activate them remotely. Samples of these over-the-air configurable security settings are:

• Disable a device
• Wipe data from a lost device
• Disable Bluetooth
• Enable internal protection against malware

BlackBerry Enterprise Server also provides versatility in determining ways to prevent mobile users from loading or executing unsecure or unauthorized applications. Progent can help you to select protective processes such as:

• Specify precisely which programs are permitted on the device
• Prevent external software from allocating persistent memory on the BlackBerry smartphone
• Select which resources external software can use on the BlackBerry device
• Limit the kinds of access third-party software running on the BlackBerry smartphone can establish
• Prevent all external programs from being loaded or run on the BlackBerry device

Progent's Online BlackBerry-certified Consulting Services is Fast and Economical
For companies in Miami Beach, Florida who need fast and affordable access to a certified RIM BlackBerry support expert, Progent delivers efficient remote help from a seasoned support staff who have provided network solutions to organizations in every state in the U.S. (Refer to Progent's customer testimonials.)

Remote consulting services avoids travel costs and lets engineers fix technical issues rapidly, so you reduce wasted productivity. Progent's BlackBerry specialists have earned accreditations in all BlackBerry technologies and can provide professional support in areas such as troubleshooting synchronization issues, deploying BlackBerry Enterprise Server (BES), and designing a protected, fault-tolerant network infrastructure for RIM BlackBerry users. Credentials held and practice areas mastered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to carry out common support functions such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters and auto-signature, modifying user profiles, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your corporate email software. Progent's seasoned experts can also help your company to troubleshoot a wide array of problems associated with synchronization, handset detection, email reconciliation, web access, wireless connectivity, IM, desktop software configuration, and Desktop Redirector.

As a leader in providing countrywide remote support for small business networks, Progent offers fast and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your mobile technical support costs at a minimum and, by handling issues quickly, optimizes the efficiency of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry specialist can assist you to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run important tasks such as resolving enterprise activation problems, registering and removing BlackBerry device users, activating passwords, configuring wireless software loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore processes.

Progent's BlackBerry-certified engineers can also help you to use management tools such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and utilizing wireless LANs for activation. Also, Progent can help you understand the role of operational policies in the BlackBerry BES environment and assist your company to define and install sensible security options.

Progent's certified Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Microsoft Exchange infrastructure for working smoothly with BlackBerry BES Server or move your BlackBerry system to the latest edition of Microsoft Exchange.

Call or Email Progent for Support from a RIM BlackBerry-Certified Professional
If you wish to contact Progent about technical support for BlackBerry wireless technology, phone 1-800-993-9400 or visit Contact Progent.