Mobile Solutions

Consulting Support for BlackBerry Solutions
BlackBerry mobile PDAs were once one of the most successful solutions for achieving location-independent access to messaging, calendars, web programs, and other vital business data. Progent can provide Miami Beach, Florida businesses the services of BlackBerry-certified consultants who can assist organizations to maintain their BlackBerry environments or migrate smoothly to a more popular mobile platform.

As the sophistication of small business networks has expanded, and as the demand for enterprise-class security, dependability, and disaster recovery has grown to be the standard for organizations of all sizes, effective integration and support of RIM BlackBerry solutions has become increasingly challenging. To address issues like security, business continuity, and synchronization of BlackBerry PDAs with diverse messaging servers and shared databases, small organizations frequently turn to external consulting professionals who specialize in BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-certified consultants who can help small businesses to design, administer, and repair BlackBerry-based solutions economically and efficiently, doing away with the requirement for an in-house BlackBerry technology expert and reducing the cost and stress of supporting mobile workers. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This breadth of experience, combined with Progent's proven remote support model, provides small businesses an affordable alternative for integrating RIM BlackBerry technology seamlessly into their information system.

Progent's consultants can assist your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange Server setup so that your data and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft software, configure streamlined management tools to help you monitor and support BlackBerry devices across your company, define security policies that are right for your company, develop custom wireless software, and ensure that your IT network architecture is appropriately configured to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your scheduled backup procedures in order that it can be recovered rapidly and thoroughly.

Miami and South Florida Contact Information:
Progent offers consulting services and onsite technical support throughout Southern Florida.

BlackBerry Enterprise Server (BES) Consulting Services
The BlackBerry Enterprise Server offers companies a single and safe source for integrating BlackBerry smartphones into their messaging, groupware, and application infrastructure. BlackBerry Enterprise Server (BES) enables wireless BlackBerry users to access Exchange Server, Domino, or Novell GroupWise messaging and to synchronize BlackBerry devices with workstations to ensure consistent information for collaborative programs such a calendars, contact lists, to-do lists, IM, and custom business programs. Due to BlackBerry BES Server support for Exchange, mobile workers carrying BlackBerry smartphones have push-based access to Exchange messages and to IM-capable applications via Microsoft Live Communications Server and Microsoft Lync Server 2010 integration.

Progent's BlackBerry-premier engineers can help you design, implement, and troubleshoot BlackBerry Enterprise Server (BES) so that you improve the productivity of BlackBerry clients, simplify the management of a BlackBerry environment, and lower the expense of supporting mobile workers.

Progent's Online BlackBerry-certified Consulting Services is Quick and Economical
For companies in Miami Beach, Florida who want quick and economical access to a qualified RIM BlackBerry support expert, Progent delivers efficient online assistance from a seasoned network support team who have delivered IT solutions to companies in each state in the United States. (See Progent's customer testimonials.)

Online consulting services avoids travel costs and lets engineers resolve problems quickly, so you reduce lost productivity. Progent's RIM BlackBerry consultants have been awarded certifications in the entire range of BlackBerry solutions and can provide professional help in fields such as fixing synchronization issues, deploying BlackBerry Enterprise Server (BES), and designing a secure, high-availability network infrastructure for BlackBerry users. Certifications held and skill sets offered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to carry out common support operations including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters, modifying user accounts, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your company messaging software. Progent's seasoned service professionals can also help you to troubleshoot a broad range of issues concerning synchronization, handset recognition, email reconciliation, web access, mobile connectivity, IM, workstation application configuration, and BlackBerry Desktop Redirector.

As a top innovator in delivering nationwide remote help for small company IT networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your BlackBerry technical support costs low and, by resolving problems promptly, maximizes the productivity of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can help you to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical procedures including resolving enterprise activation problems, adding and deleting BlackBerry device users, activating passwords, implementing wireless program installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and restore processes.

Progent's BlackBerry consultants can also assist you to use administration software such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and using WiFi for activation. Also, Progent can explain the function of operational policies in the BlackBerry BES environment and help your company to define and install appropriate security options.

Progent's Microsoft-certified Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Microsoft Exchange architecture for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the most recent edition of Exchange Server.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, administering, tracking, and maintaining one or several BlackBerry BES Servers in a messaging system based on Microsoft Exchange. Progent's BlackBerry-certified engineer has expertise in important areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can show you how to add and remove BlackBerry device clients on Exchange and Windows Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, archive and maintain storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, implement push and pull access control lists, manage Microsoft Exchange data flow, generate, edit, and assign wireless LAN and VPN configurations, implement SNMP traps for alerts, and produce reports based on SNMP results.

Progent's BlackBerry engineer can help you with your BlackBerry technology in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist you to plan, install, test, troubleshoot, and produce documentation for a mobile wireless environment built upon the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced consulting services for BlackBerry include business and technology needs assessment, system architecture, deployment planning and implementation, performance optimization, configuration of a fault-tolerant architecture, information backup and disaster recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical goals and to create a wireless system that meets your information technology budget and aligns with your business strategy. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's ability to support a BlackBerry Enterprise Server, assist your organization to determine which management model and hardware products meet your requirements, and evaluate your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can make informed decisions concerning options for software editions, server hardware and mass storage, network design, and application configuration.

To maximize system protection, Progent's BlackBerry-certified consultant can assist you to select and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-premier security specialists to perform company-wide security assessment and compliance testing and recommend improvements to accommodate your BlackBerry environment.

Call or Email Progent for Support from a BlackBerry-Certified Consultant
If you wish to get in touch with Progent about engineering expertise for BlackBerry mobile wireless integration, call 1-800-993-9400 or go to Contact Progent.