Wireless Solutions

Consulting Support for BlackBerry Solutions
BlackBerry wireless PDAs were once among the most popular solutions for achieving anytime-anywhere access to messaging, calendars, web-based programs, and other vital business data. Progent offers Miami Beach, Florida companies the services of BlackBerry-premier experts who can assist businesses to maintain existing BlackBerry environments or transition efficiently to a modern smartphone platform.

As the complexity of small company IT technology has expanded, and as the need for enterprise-class protection, dependability, and disaster recovery has grown to be the norm for businesses of all sizes, effective deployment and support of BlackBerry technology has grown increasingly challenging. To address areas such as security, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging systems and corporate databases, small businesses frequently resort to outside consulting firms who specialize in BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-certified engineers who can assist small organizations to design, administer, and troubleshoot BlackBerry-based solutions economically and effectively, eliminating the need for an in-house BlackBerry solutions expert and lowering the expense and stress of maintaining mobile work groups. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This range of knowledge, coupled with Progent's efficient remote service delivery model, gives small companies an economical solution for incorporating RIM BlackBerry technology seamlessly into their IT system.

Progent's consultants can help your business with SQL Server 2019 integration and development support, SQL Server 2016 migration support, and Microsoft Exchange setup so that your database and email infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft technology, configure easy-to-use management utilities to help you track and control BlackBerry devices throughout your company, recommend security policies that make sense for your company, develop custom mobile applications, and make sure that your network architecture is appropriately designed to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be recovered quickly and safely.

Miami and South Florida Contact Information:
Progent offers consulting services and onsite technical support throughout Southern Florida.

Consulting and Technical Expertise for BlackBerry Enterprise Server
BlackBerry BES Server streamlines administration and support of BlackBerry devices, offering a single platform for handling key jobs such as device deployment, upgrades, and deactivation while also providing a solid foundation for data protection and fault tolerance. BlackBerry BES Server supports seamless communication between Microsoft Exchange, Novell GroupWise, or IBM Lotus Domino messaging servers and BlackBerry smartphones and allows over-the-air synchronization.

BlackBerry BES Server provides a variety of security capabilities starting with advanced encryption of information transmitted between a BlackBerry wireless handset and BlackBerry BES Server using AES or Triple DES. BlackBerry BES Server also allows excellent versatility in adjusting levels of protection to match the specific needs of your mobile environment. Progent's BlackBerry certified consultants can assist your company to select advanced security functions and activate them wirelessly. Samples of these over-the-air selectable security settings are:

• Disable a BlackBerry device
• Erase data from a lost or stolen BlackBerry smartphone
• Disable Bluetooth functionality
• Enable built-in defenses against malicious attacks

BlackBerry Enterprise Server also provides flexibility in determining ways to prevent BlackBerry users from installing or running unsafe or unauthorized programs. Progent can help you to choose blocking techniques like:

• Specify precisely what programs are permitted on the device
• Prevent external applications from allocating non-volatile memory on the BlackBerry device
• Determine which resources third-party applications can use on the BlackBerry smartphone
• Restrict the types of connections external programs running on the device can initialize
• Block all third-party applications from being installed or run on the BlackBerry smartphone

How Progent Can Assist You to Manage and Support Your BlackBerry Environment
Progent can deliver a seasoned engineer who has earned accreditations from RIM in all key facets of BlackBerry technology. Progent's BlackBerry consulting services range from troubleshooting synchronization problems to designing mobile productivity solutions built around BlackBerry Enterprise Server. These RIM BlackBerry certifications and their associated skill sets include:

BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, test, troubleshoot, and produce documentation for a mobile wireless environment based upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and network needs assessment, solution design, deployment strategy and execution, performance optimization, design of a high-availability architecture, information backup and business recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical objectives and to create a wireless system that meets your IT budget and aligns with your business strategy. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, assess your current network architecture's ability to accommodate a BlackBerry BES Server, assist your organization to determine which administration model and physical components match your requirements, and evaluate your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed decisions concerning options for software editions, processors and mass storage, network topology, and application configuration.

To optimize network protection, Progent's BlackBerry consultant can help you to select and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security engineers to perform company-wide security vulnerability and compliance testing and suggest improvements to accommodate your BlackBerry environment.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in an email environment based on Microsoft Exchange Server. Progent's BlackBerry consultant offers expertise in key areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can help you to add and remove BlackBerry device clients on Exchange Server and Microsoft Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry smartphones and client accounts, archive and support storage groups, apply permissions, install the MDS and IM, install access control lists, manage Exchange Server data flow, generate, update, and assign wireless LAN and Virtual Private Network configuration sets, implement SNMP traps, and produce management reports based on SNMP results.

Progent's BlackBerry consultant can support your BlackBerry solution in a variety of settings such as Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Call or Email Progent to Get Help from a BlackBerry-Qualified Expert
In order to ask Progent about consulting help for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.