Consulting and Technical Support Services for BlackBerry Technology
BlackBerry mobile PDAs were once one of the most successful products for achieving location-independent access to email, scheduling, web programs, and other critical business information. Progent offers Miami Beach, Florida businesses support from BlackBerry-premier experts who can help businesses to manage existing BlackBerry environments or migrate efficiently to a modern mobile platform.
As the sophistication of small company IT technology has expanded, and as the demand for enterprise-class protection, dependability, and disaster recovery has grown to be the standard for organizations of any size, successful deployment and support of RIM BlackBerry technology has become increasingly difficult. To deal with areas such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and shared databases, small organizations often turn to external consulting firms who specialize in BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-premier consultants who can help small businesses to design, manage, and troubleshoot BlackBerry-based solutions economically and effectively, doing away with the need for an in-house BlackBerry solutions expert and reducing the cost and hassle of supporting wireless work groups. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This range of knowledge, combined with Progent's efficient remote support capabilities, gives small companies an economical solution for incorporating BlackBerry technology seamlessly into their IT network.
Progent's consultants can assist your business with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange setup so that your database and messaging systems function efficiently with BlackBerry BES Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft software, set up easy-to-use management tools so you can track and support BlackBerry devices throughout your company, define security policies that make sense for your company, develop custom mobile applications, and ensure that your network architecture is appropriately designed to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be restored rapidly and safely.
Southern Florida Contact Information:
Progent offers consulting services and onsite technical support throughout Southern Florida.
Progent locations in Southern Florida
Consulting Help for BlackBerry BES Server
BlackBerry Enterprise Server streamlines management and maintenance of RIM BlackBerry wireless handsets, providing a single solution for controlling critical jobs like device installation, updates, and retirement and providing a strong foundation for security and high availability. BlackBerry Enterprise Server (BES) supports seamless communication between Microsoft Exchange, Novell GroupWise, or IBM Lotus Domino email platforms and BlackBerry smartphones and supports over-the-air synchronization.
BlackBerry Enterprise Server features a variety of security options starting with automatic encryption of information sent between a BlackBerry device and BlackBerry Enterprise Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BlackBerry BES Server also allows excellent versatility in selecting levels of protection to meet the special requirements of your network. Progent's BlackBerry certified consultants can help you to select advanced security functions and activate them remotely. Samples of these wirelessly configurable security features are:
- Lock down a device
- Wipe information from a missing BlackBerry device
- Disable Bluetooth
- Activate internal defenses against malicious attacks
BlackBerry BES Server also offers flexibility in selecting how to keep BlackBerry users from loading or running unsafe or prohibited code. Progent can assist you to choose blocking techniques like:
- List precisely what programs are permitted on the device
- Prevent third-party software from using non-volatile storage on the BlackBerry device
- Determine what resources external programs can use on the smartphone
- Limit the types of access external software running on the BlackBerry smartphone can establish
- Block all external applications from being loaded or executed on the BlackBerry device
Some Ways That Progent Can Assist You to Maintain and Support Your BlackBerry Solution
Progent can provide an experienced BlackBerry support who has been awarded accreditations from RIM in all key aspects of BlackBerry integration. Progent's BlackBerry support services span areas from resolving synchronization issues to architecting mobile productivity solutions built around BlackBerry BES Server. These BlackBerry credentials and their associated practice areas include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry specialist can show you how to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important procedures such as resolving enterprise activation problems, registering and deleting BlackBerry device users, activating passwords, configuring over-the-air software loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.
Progent's BlackBerry-certified consultants can also assist you to operate administration software such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and using wireless LANs for activation. In addition, Progent can explain the function of operational policies in the BlackBerry BES system and assist you to define and implement sensible security configurations.
Progent's Microsoft-certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Exchange architecture for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the most recent version of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for deploying, managing, monitoring, and troubleshooting one or several BlackBerry BES Servers in an email system powered by Exchange. Progent's BlackBerry-certified engineer has support skills in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can show you how to install and remove BlackBerry device clients on Exchange Server and Microsoft Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, archive and maintain storage groups, apply permissions, install the Mobile Data System and IM, implement access control lists, manage Microsoft Exchange Server data flow, generate, edit, and apply WLAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and generate management reports based on SNMP data.
Progent's BlackBerry-certified engineer can support your BlackBerry solution in a number of settings that can include Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist you to design, deploy, test, troubleshoot, and produce documentation for a mobile wireless solution built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and technology needs analysis, system architecture, roll-out strategy and execution, performance tuning, configuration of a high-availability architecture, data backup and disaster recovery planning, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional goals and to design a mobile wireless solution that fits within your IT budget and aligns with your business strategy. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to support a BlackBerry Enterprise Server, help your organization to decide which administration model and equipment match your requirements, and analyze your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make informed decisions concerning options for software editions, server hardware and storage, network topology, and application set up.
To maximize system security, Progent's BlackBerry-certified consultant can help you to select and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-premier security engineers to run network-wide security vulnerability and compliance validation and recommend enhancements to accommodate your BlackBerry solution.
Call or Email Progent for Help from a BlackBerry-Qualified Professional
To ask Progent about consulting assistance for BlackBerry mobile wireless integration, phone 1-800-993-9400 or see Contact Progent.