Consulting and Technical Support Services for BlackBerry Environments
RIM BlackBerry Support ServicesBlackBerry mobile PDAs were at one time one of the most successful solutions for achieving mobile access to messaging, calendars, web-based applications, and other vital business data. Progent can provide Miami Beach, Florida companies the expertise of BlackBerry-certified professionals who can assist companies to manage their BlackBerry deployments or transition smoothly to a modern mobile platform.

As the sophistication of small business networks has increased, and as the demand for world-class protection, dependability, and recoverability has grown to be the standard for organizations of all sizes, successful deployment and maintenance of BlackBerry solutions has become more difficult. To address areas like data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email systems and shared databases, small businesses often turn to outside consulting firms who specialize in RIM BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-premier engineers who can assist small organizations to design, manage, and repair BlackBerry environments economically and effectively, dispensing with the need for an in-house BlackBerry solutions specialist and lowering the cost and hassle of maintaining wireless workers. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This range of experience, coupled with Progent's efficient online service delivery capabilities, gives small businesses a budget-friendly alternative for integrating BlackBerry technology productively into their business information network.

Progent's experts can help your company with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your database and messaging infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft software, configure streamlined administration utilities so you can track and control BlackBerry smartphones throughout your business, define security policies that are right for your company, develop custom wireless applications, and ensure that your IT network architecture is properly designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your regular backup processes so that it can be recovered quickly and safely.

South Florida Contact Information:
Progent offers consulting services and onsite technical support throughout Southern Florida.

Onsite IT Consulting
Progent locations in South Florida

City Address Phone Link
Fort Lauderdale 401 E Las Olas Blvd, Suite 1400
Fort Lauderdale, FL 33301
954-736-4937 Fort Lauderdale Network Support Services
Miami 200 South Biscayne Blvd, Suite 2790
Miami, FL 33131
786-646-0567 Miami Network Support Services


Integration Expertise for BlackBerry Enterprise Server
RIM's advanced platform for administering large groups of BlackBerry wireless handsets is the BlackBerry BES Server. This powerful tool enables Microsoft Exchange Server, Domino, or Groupwise clients to transmit and receive messages that stay encrypted during transit to ensure maximum security. BES Server also simplifies a broad variety of crucial management jobs that span from smartphone configuration and upgrades to wireless security and high availability.

BlackBerry Enterprise Server Configuration Help

Progent's BlackBerry-premier engineers can help you use BlackBerry Enterprise Server to perform basic jobs like:

  • Deploy and manage applications
  • Plan device, program, and IT policy updates
  • Upgrade BlackBerry smartphone software wirelessly
  • Manage user settings with BES Server's vast library of IT policies

Progent's BlackBerry-certified consultants can also help your company to use BES Server to implement important procedures not supported by the less advanced BlackBerry Enterprise Server Express. These tasks include:

  • Set up and support BES Server's high-availability architecture using VMware
  • Deploy BlackBerry devices wirelessly
  • Set specialized administration roles
  • Monitor and report on the integrity of your BlackBerry system

Progent's Remote BlackBerry-certified Consulting Services is Quick and Economical
For businesses in Miami Beach, Florida who need fast and economical access to an authorized BlackBerry support expert, Progent delivers efficient remote assistance from a seasoned network support team who have provided network solutions to organizations in every state in the U.S. (Refer to Progent's client testimonials.)

Online support eliminates travel costs and lets engineers solve problems quickly, allowing you to reduce wasted productivity. Progent's RIM BlackBerry consultants have earned certifications in all BlackBerry solutions and offer professional help in areas such as troubleshooting synchronization problems, deploying BlackBerry Enterprise Server, and creating a secure, fault-tolerant network infrastructure for RIM BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry specialists include:

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified specialist can show you how to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run important procedures including troubleshooting enterprise activation problems, adding and removing BlackBerry smartphone clients, setting activation passwords, implementing over-the-air software loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and restore processes.

Progent's BlackBerry-certified consultants can also assist you to operate administration tools like the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and using WiFi for activation. In addition, Progent can explain the role of operational policies in the BlackBerry BES system and assist your company to define and implement sensible security configurations.

Progent's certified Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Microsoft Exchange Server architecture for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest edition of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for installing, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange Server. Progent's BlackBerry consultant has support skills in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can show you how to add and remove BlackBerry smartphone users on Exchange Server and Microsoft Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, archive and support storage groups, apply permissions, install the MDS and Instant Messaging, deploy access control lists, manage Microsoft Exchange Server data flow, generate, update, and apply WLAN and VPN configurations, set up SNMP traps for alerts, and produce management reports to summarize SNMP results.

Progent's BlackBerry expert can help you with your BlackBerry technology in a number of environments that can include Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent offers the support of a BlackBerry Certified Solution Designer to help your company to design, deploy, test, repair, and document a wireless environment based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry include business and network needs analysis, solution design, roll-out planning and execution, performance optimization, configuration of a fault-tolerant architecture, data backup and business recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional goals and to design a mobile wireless environment that meets your IT budget and aligns with your business plans. Progent can clarify the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's suitability to accommodate a BlackBerry BES Server, help your organization to determine which management approach and hardware products meet your needs, and analyze your messaging environment topology. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart choices concerning alternatives for software editions, server hardware and storage, network architecture, and application configuration.

To maximize system protection, Progent's BlackBerry consultant can assist you to choose and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-certified security specialists to perform company-wide security vulnerability and compliance validation and recommend enhancements to account for your BlackBerry environment.

Contact Progent for Help from a BlackBerry-Qualified Specialist
If you wish to get in touch with Progent about professional help for BlackBerry mobile wireless integration, phone 1-800-993-9400 or go to Contact Progent.