Expanding your telecommuter workforce can have a significant impact on IT architecture, security, and company processes. Progent has 20 years of background assisting small and mid-size businesses to design, deploy, manage, optimize, and debug IT environments that support work-from-home employees. Progent can help your Miami Beach company to select the appropriate technologies and adhere to best practices in building and maintaining a safe virtual solution for telecommuters that promotes collaboration and returns maximum value. Progent offers services that go from on demand expertise for getting you over occasional technical roadblocks to comprehensive project management to help you successfully complete business-critical initiatives.

Progent's consultants can assist Miami Beach, Florida organizations to succeed with any facet of creating a high-performing telecommuting ecosystem by delivering infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, cloud connectivity, Call Desk augmentation, security monitoring, backup/restore solutions, and streamlined management.

VoIP Integration for Telecommuters
Expanding the corporate phone system to include teleworkers is vital to supporting an effective at-home workforce. A broad range of cloud-centric VoIP platforms are popular with SMBs to server telecommuters. Many enterprises rely on Cisco's current or older platforms for VoIP solutions. Progent can assist businesses of any size to plan or maintain a telecommuter VoIP service that provides the versatility, convenience and protection needed for remote users. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to help organizations optimize their current Cisco IP voice systems to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (CUCM) extends high-end telephony features to devices like VoIP phones, media processing products, Voice over IP gateways, and multimedia applications used across the network. Unified Communications Manager supports additional mixed media services like messaging, video conferencing, and team interaction networks. For details about Progent's Cisco Unified CM or CUCM expertise, see CUCM consulting services.
  • Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM. Progent's consultants can assist your company to support your existing CallManager environment or migrate smoothly to Cisco's current IP telephony solutions. To learn about Progent's expertise for Cisco CallManager and Cisco's other legacy VoIP platforms, refer to CallManager consulting.
  • Cisco IP Gateways provide connectivity with PSTN networks and with clients working outside the corporate perimeter like at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 product lines as well as for modern Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your wide area network architecture to work with these solutions and provide on-demand integration and troubleshooting services.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining an efficient telecommuter environment for your Miami Beach, Florida company, call 1-800-993-9400 or go to Contact Progent.



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