Expanding your telecommuter workforce may have a major impact on network infrastructure, security/compliance, and corporate culture. Progent has 20 years of experience assisting SMBs to plan, deploy, administer, tune, and troubleshoot IT networks that support work-from-home employees. Progent can help your Miami Beach organization to pick the appropriate technologies and follow best practices in creating and operating a safe virtual ecosystem for telecommuters that promotes teamwork and delivers maximum value. Progent can provide support services that go from on demand guidance for getting you over challenging IT roadblocks to full project management or co-management to help you carry out mission-critical initiatives.

Progent can help Miami Beach, Florida businesses to with any aspect of creating a high-functioning work-at-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud connectivity, helpdesk services, security and compliance, data protection solutions, and centralized management.

VoIP Solutions for Remote Workers
Expanding the company PBX environment to accommodate remote users is critical to supporting a productive at-home workforce. A broad range of cloud-based VoIP platforms are used by small and mid-size businesses to server telecommuters. Many larger organizations depend on Cisco's modern or legacy platforms for IP voice management. Progent can assist businesses of all sizes to design or maintain a remote IP voice service that delivers the versatility, transparency and protection required for telecommuters. Progent's Cisco-certified CCIE IP Voice consultants offer advanced support to help organizations tune their current Cisco VoIP environments to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers high-end telephony features to devices such as IP phones, media processing platforms, Voice over IP gateways, and multimedia applications used across the network. CUCM supports other mixed media services such as messaging, voice/video conferencing, and customer collaboration networks. For more information about Progent's Unified Communications Manager expertise, visit Cisco Unified CM consultants.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can assist your company to maintain your existing CallManager environment or migrate smoothly to Cisco's current IP telephony products. For details about Progent's support services for CallManager and Cisco's other early IP voice platforms, see CallManager expertise.
  • Cisco IP Gateways provide connectivity with PSTN networks and with users working beyond the corporate firewall such as telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 series and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your wide area network infrastructure to support these solutions and deliver online deployment and troubleshooting expertise.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining an efficient work-from-home solution for your Miami Beach, Florida business, call 1-800-993-9400 or refer to Contact Progent.