Southern Florida Contact Information:
Progent offers consulting services and onsite technical support throughout Southern Florida.
Progent locations in Southern Florida
Consulting Support for BlackBerry Environments
BlackBerry mobile PDAs were at one time one of the most popular solutions for achieving location-independent connectivity to email, calendars, web applications, and other vital business information. Progent can provide Miami, Florida companies the services of BlackBerry-qualified consultants who can help companies to maintain their BlackBerry environments or transition smoothly to a modern mobile solution.
As the sophistication of small company IT technology has increased, and as the need for enterprise-class protection, dependability, and recoverability has become the standard for businesses of all sizes, successful deployment and support of RIM BlackBerry technology has become more difficult. To address areas like data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of email servers and shared databases, small organizations often resort to outside support firms who offer expertise in BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-qualified consultants who can help small businesses to plan, manage, and repair BlackBerry environments affordably and efficiently, dispensing with the requirement for an in-house BlackBerry solutions specialist and lowering the cost and hassle of supporting wireless workers. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This breadth of knowledge, combined with Progent's efficient remote service delivery capabilities, provides small businesses a budget-friendly alternative for integrating RIM BlackBerry technology productively into their IT system.
Progent's engineers can assist you with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft software, configure streamlined management utilities to help you track and support BlackBerry devices across your company, define security policies that are right for your business, customize mobile software, and make sure that your IT network architecture is properly configured to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be recovered rapidly and safely.
Integration Services for BlackBerry BES Server
RIM's high-end solution for administering large collections of BlackBerry smartphones is the BlackBerry BES Server. This powerful tool enables Exchange, Domino, or Novell GroupWise users to send and receive emails that are encrypted in wireless transit to provide optimum data protection. BlackBerry Enterprise Server also simplifies a wide variety of critical management jobs that span from BlackBerry configuration and updates to mobile security and high availability.
Progent's BlackBerry-qualified consultants can show you how to utilize BlackBerry BES Server to perform routine jobs such as:
- Deploy and manage applications
- Plan device, program, and policy updates
- Update BlackBerry smartphone software wirelessly
- Manage user and group configurations with BES Server's vast selection of policies
Progent's BlackBerry-certified engineers can also assist you to use BlackBerry BES Server to perform key procedures not supported by the entry-level BlackBerry BES Server Express. These tasks include:
- Set up and manage BlackBerry's fault-tolerant infrastructure using virtual servers
- Install BlackBerry devices wirelessly
- Establish specialized administration roles
- Monitor and report on the health of your system
Some Ways That Progent Can Help Your Business to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide a seasoned engineer who has earned accreditations from RIM in all key facets of BlackBerry integration. Progent's BlackBerry support services range from troubleshooting synchronization problems to designing mobile productivity solutions built around BlackBerry Enterprise Server. These BlackBerry credentials and their respective skill sets include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can help you to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform important tasks including resolving enterprise activation issues, registering and deleting BlackBerry device users, setting activation passwords, implementing wireless software installation and setup, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.
Progent's BlackBerry consultants can also assist you to use administration tools like the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and utilizing wireless LANs for activation. Also, Progent can help you understand the role of IT policies in the BlackBerry Enterprise environment and assist you to select and install appropriate security configurations.
Progent's certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Microsoft Exchange Server infrastructure for working smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the latest edition of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for installing, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging system based on Microsoft Exchange. Progent's BlackBerry-certified consultant offers support skills in important areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can show you how to install and remove BlackBerry device users on Exchange Server and Microsoft Active Directory, configure, monitor, and administer BlackBerry BES Server, administer BlackBerry handhelds and user accounts, back up and maintain storage groups, apply permissions, install the Mobile Data System (MDS) and IM, deploy push and pull access control lists, manage Exchange data flow, create, update, and assign wireless LAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and produce reports to summarize SNMP data.
Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a number of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist you to design, deploy, validate, troubleshoot, and produce documentation for a mobile wireless environment based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level consulting services for BlackBerry technology include business and technology needs analysis, system architecture, deployment strategy and execution, performance optimization, design of a high-availability environment, information backup and disaster recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional goals and to create a wireless system that meets your IT budget and supports your business plans. Progent can explain the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current network infrastructure's suitability to support a BlackBerry Enterprise Server, help you to decide which administration model and physical components meet your requirements, and evaluate your email and messaging system configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed decisions about options for software versions, server hardware and storage, network design, and application configuration.
To optimize system protection, Progent's BlackBerry-certified consultant can help your company to choose and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security engineers to run network-wide security assessment and compliance validation and recommend enhancements to accommodate your BlackBerry environment.
Call or Email Progent to Get Assistance from a BlackBerry-Certified Specialist
To ask Progent about engineering help for BlackBerry mobile wireless solutions, call 1-800-993-9400 or go to Contact Progent.