Southern Florida Contact Information:
Progent offers consulting services and onsite technical support throughout Southern Florida.

Southern Florida Onsite IT Consulting
Progent locations in Southern Florida

City Street Address Contact Information
Fort Lauderdale, FL 401 E Las Olas Blvd
Suite 1400
Fort Lauderdale, Florida 33301
Sales Phone: 954-736-4937

Link: Fort Lauderdale Network Support Services
Miami, FL 200 South Biscayne Blvd
Suite 2790
Miami, Florida 33131
Sales Phone: 786-646-0567

Link: Miami Network Support Services

Consulting and Technical Support Services for BlackBerry Technology
RIM BlackBerry ConsultantsBlackBerry mobile PDAs were at one time one of the most popular products for maintaining mobile connectivity to messaging, scheduling, web programs, and other critical business information. Progent offers Miami, Florida companies the services of BlackBerry-certified experts who can assist businesses to manage existing BlackBerry deployments or migrate smoothly to a more popular mobile solution.

As the complexity of small business IT technology has expanded, and as the need for world-class security, reliability, and disaster recovery has grown to be the standard for companies of all sizes, effective deployment and maintenance of BlackBerry solutions has become increasingly difficult. To handle issues like data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging systems and company databases, small organizations often resort to outside consulting firms who offer expertise in BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-qualified consultants who can help small businesses to design, administer, and repair BlackBerry-based solutions economically and effectively, eliminating the need for an internal BlackBerry solutions specialist and reducing the expense and stress of maintaining wireless workers. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This range of experience, coupled with Progent's efficient remote service delivery model, provides small businesses a budget-friendly solution for incorporating BlackBerry products seamlessly into their IT system.

Progent's consultants can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your data and email systems operate optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft software, set up streamlined management utilities to enable you to monitor and control BlackBerry smartphones throughout your company, define security policies that are right for your company, customize wireless software, and make sure that your IT network infrastructure is appropriately designed to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your regular backup processes so that it can be recovered quickly and safely.

Consulting and Technical Services for BlackBerry BES Server
BlackBerry BES Server streamlines administration and support of RIM BlackBerry devices, offering a single solution for controlling key tasks like smartphone installation, upgrades, and deactivation and also offering a strong foundation for data protection and high availability. BlackBerry Enterprise Server (BES) supports transparent integration between Microsoft Exchange, Groupwise, or Lotus email platforms and BlackBerry handsets and allows wireless synchronization.

BlackBerry Enterprise Server Troubleshooting Assistance

BlackBerry Enterprise Server features a wealth of data protection capabilities starting with advanced encryption of information transmitted between a BlackBerry wireless handset and BlackBerry Enterprise Server using Advanced Encryption Standard or Triple DES. BES Server also allows great versatility in adjusting levels of protection to meet the specific needs of your company's network. Progent's BlackBerry authorized engineers can help you to select advanced security functions and enable them remotely. Samples of these wirelessly selectable security features include:

  • Lock down a BlackBerry smartphone
  • Erase data from a missing or stolen smartphone
  • Disable Bluetooth functionality
  • Enable internal defenses against malicious attacks

BlackBerry Enterprise Server also provides versatility in selecting ways to keep users from loading or running unsafe or unauthorized code. Progent can help you to select protective techniques like:

  • Specify exactly what programs are permitted on the device
  • Block third-party applications from using non-volatile storage on the BlackBerry device
  • Determine which functions external applications can use on the device
  • Limit the kinds of access external programs running on the BlackBerry smartphone can establish
  • Prevent all external applications from being loaded or run on the smartphone

Professional RIM BlackBerry Consulting and Technical Services Offered Online from Progent
Progent's certified BlackBerry engineers are available online to deliver prompt assistance to companies in the Miami area or anywhere in the state of Florida. Progent's seasoned online consulting team has helped businesses solve computer problems and cut IT service costs in every state in the country and established a substantial base of satisfied customers. (See Progent's customer testimonials.)

Progent can provide online assistance for a broad array of technologies associated with BlackBerry software and devices including synchronization, integration with Exchange, managing BlackBerry Enterprise Server, and improving wireless security. Major BlackBerry certifications earned by Progent's support professionals include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for installing, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email system based on Exchange. Progent's BlackBerry consultant has expertise in important technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can show you how to add and remove BlackBerry device clients on Exchange and Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, back up and support storage groups, apply permissions, set up the MDS and Instant Messaging, install access control lists, manage Exchange Server data flow, generate, update, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps, and generate reports based on SNMP data.

Progent's BlackBerry engineer can support your BlackBerry technology in a number of settings that can include Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent offers the services of a BlackBerry Certified Solution Designer to assist you to design, deploy, test, troubleshoot, and document a wireless solution based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and technology requirements assessment, solution architecture, installation planning and implementation, performance tuning, configuration of a high-availability environment, information backup and disaster recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical goals and to create a mobile wireless system that meets your information technology budget and supports your business strategy. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to support a BlackBerry Enterprise Server, help you to determine which management approach and physical components meet your needs, and evaluate your email and messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices about alternatives for software versions, server hardware and mass storage, network topology, and application set up.

To optimize system protection, Progent's BlackBerry expert can assist you to select and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-qualified security engineers to run network-wide security assessment and compliance validation and recommend enhancements to accommodate your BlackBerry solution.

Contact Progent to Get Support from a RIM BlackBerry-Qualified Expert
If you wish to contact Progent about engineering help for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or go to Contact Progent.
















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