Wireless Support

Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were at one time among the most popular products for maintaining location-independent connectivity to messaging, calendars, web programs, and other vital business information. Progent can provide Miami, Florida businesses support from BlackBerry-certified consultants who can assist organizations to manage existing BlackBerry deployments or transition smoothly to a current mobile platform.

As the complexity of small company IT technology has expanded, and as the demand for world-class protection, dependability, and disaster recovery has become the norm for companies of any size, successful integration and support of BlackBerry solutions has grown more challenging. To deal with areas like security, disaster recovery, and synchronization of BlackBerry handhelds with diverse email servers and corporate databases, small businesses frequently resort to outside support professionals who specialize in BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-premier consultants who can help small businesses to design, manage, and troubleshoot BlackBerry-based solutions affordably and effectively, doing away with the requirement for an in-house BlackBerry solutions specialist and lowering the cost and hassle of supporting mobile workers. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This range of knowledge, combined with Progent's proven remote service delivery capabilities, gives small companies a budget-friendly solution for integrating BlackBerry products productively into their business information system.

Progent's consultants can assist your business with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange Server setup so that your data and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft technology, set up easy-to-use management utilities to enable you to monitor and support BlackBerry smartphones throughout your business, recommend security policies that are right for your company, develop custom mobile software, and make sure that your IT network architecture is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be restored quickly and safely.

South Florida Contact Information:
Progent offers consulting services and onsite technical support throughout Southern Florida.

BlackBerry Enterprise Server (BES) Integration Support
The BlackBerry Enterprise Server gives companies a single and secure mechanism for integrating BlackBerry wireless devices into their messaging, collaboration, and application infrastructure. BlackBerry BES Server enables mobile BlackBerry users to access Microsoft Exchange Server, Domino, or Groupwise email and to synchronize BlackBerry handsets with PC desktops to achieve consistent information for collaborative programs such a schedules, contact lists, tasks, instant messaging, and specialized business software. Thanks to BlackBerry Enterprise Server integration with Exchange Server, mobile workers with BlackBerry handsets have effortless access to Exchange messages as well as to IM-enabled applications via Microsoft Live Communications Server and Lync Server 2010 integration.

Progent's BlackBerry-premier consultants can show you how to plan, implement, and troubleshoot BlackBerry BES Server so you can maximize the efficiency of BlackBerry users, streamline the management of a BlackBerry environment, and reduce the cost of maintaining mobile workers.

Progent's Remote BlackBerry-premier Consulting Services is Quick and Economical
For businesses in Miami, Florida who want quick and economical access to a qualified RIM BlackBerry consultant, Progent provides effective online help from a seasoned network support team who have delivered IT solutions to companies in each state in the country. (Refer to Progent's customer testimonials.)

Online support avoids travel costs and allows consultants to fix technical issues rapidly, allowing you to reduce lost productivity. Progent's RIM BlackBerry specialists have been awarded certifications in the entire range of BlackBerry technologies and offer professional support in fields including troubleshooting synchronization issues, deploying BlackBerry Enterprise Server, and creating a secure, fault-tolerant system architecture for BlackBerry users. Credentials earned and skill sets offered by Progent's BlackBerry specialists include:

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can assist you to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical tasks such as resolving enterprise activation issues, adding and deleting BlackBerry smartphone users, setting activation passwords, configuring wireless program loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.

Progent's BlackBerry consultants can also help you to operate management software like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and utilizing WiFi for enterprise activation. In addition, Progent can explain the role of operational policies in the BlackBerry BES system and assist your company to select and implement sensible security options.

Progent's certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your current Exchange Server infrastructure for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, administering, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in an email system based on Microsoft Exchange. Progent's BlackBerry-certified engineer offers support skills in important technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can assist you to install and remove BlackBerry device users on Microsoft Exchange and Windows Active Directory, set up, track, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, back up and maintain storage groups, configure permissions, set up the MDS and IM, install push and pull access control lists, control Exchange data flow, generate, edit, and apply wireless LAN and VPN configurations, set up SNMP traps for alerts, and generate management reports to summarize SNMP data.

Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a variety of environments that can include Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help you to design, install, test, repair, and produce documentation for a wireless environment built on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting services for BlackBerry include business and network requirements assessment, solution design, deployment strategy and execution, performance tuning, design of a fault-tolerant environment, information backup and disaster recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical objectives and to design a wireless system that fits within your information technology budget and aligns with your business strategy. Progent can explain the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's ability to support a BlackBerry BES Server, assist you to decide which management model and equipment meet your requirements, and evaluate your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at smart decisions about options for software versions, processors and storage, network architecture, and application configuration.

To maximize network security, Progent's BlackBerry-certified consultant can assist your company to select and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security engineers to run network-wide security vulnerability and compliance testing and recommend improvements to support your BlackBerry environment.

Call or Email Progent to Get Assistance from a RIM BlackBerry-Qualified Expert
In order to get in touch with Progent about consulting help for BlackBerry mobile wireless integration, call 1-800-993-9400 or go to Contact Progent.