Consulting and Technical Support for BlackBerry Environments
BlackBerry Support ServicesBlackBerry mobile PDAs were at one time one of the most popular solutions for maintaining location-independent access to messaging, calendars, web-based programs, and other critical business information. Progent offers Miami, Florida companies the expertise of BlackBerry-certified professionals who can assist organizations to manage their BlackBerry deployments or migrate smoothly to a modern smartphone platform.

As the complexity of small company networks has increased, and as the demand for enterprise-class security, reliability, and recoverability has grown to be the norm for businesses of all sizes, successful integration and support of BlackBerry solutions has grown increasingly difficult. To handle issues such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email systems and shared databases, small businesses often turn to external support professionals who offer expertise in BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-premier consultants who can help small organizations to plan, manage, and repair BlackBerry-based solutions economically and efficiently, doing away with the necessity for an internal BlackBerry technology expert and reducing the expense and stress of maintaining wireless workers. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This breadth of experience, coupled with Progent's efficient online service delivery capabilities, provides small businesses an economical solution for incorporating RIM BlackBerry technology productively into their IT system.

Progent's engineers can help your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your data and email systems work efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft software, configure easy-to-use administration utilities to help you monitor and support BlackBerry devices across your company, recommend security policies that make sense for your company, develop custom mobile software, and make sure that your IT network architecture is appropriately configured to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be recovered rapidly and thoroughly.

Southern Florida Contact Information:
Progent offers consulting services and onsite technical support throughout Southern Florida.

Southern Florida Onsite IT Consulting
Progent locations in Southern Florida

City Address Phone Link
Miami 200 South Biscayne Blvd, Suite 2790
Miami, Florida 33131
786-646-0567 Miami Network Support Services
Fort Lauderdale 401 E Las Olas Blvd, Suite 1400
Fort Lauderdale, Florida 33301
954-736-4937 Fort Lauderdale Network Support Services
Miami Beach 1680 Michigan Avenue
Miami Beach, Florida 33139
786-522-2526 Miami Beach Network Support Services

Consulting Services for BlackBerry BES Server
BlackBerry Enterprise Server (BES) simplifies administration and maintenance of RIM BlackBerry devices, offering a centralized platform for controlling key tasks such as smartphone deployment, upgrades, and deactivation and also offering a strong foundation for security and high availability. BlackBerry BES Server supports seamless integration between Exchange, Groupwise, or Domino messaging platforms and BlackBerry users and allows remote synchronization.

BlackBerry BES Server Troubleshooting Help

BES Server features a wealth of data protection options starting with automatic encryption of information sent between a BlackBerry device and BES Server using AES or Triple Data Encryption Standard. BlackBerry Enterprise Server also permits great versatility in selecting levels of security to meet the specific requirements of your environment. Progent's BlackBerry authorized engineers can assist your company to select powerful security features and enable them wirelessly. Samples of these over-the-air selectable security settings include:

  • Disable a BlackBerry device
  • Wipe information from a missing device
  • Disable Bluetooth
  • Activate internal protection against malicious attacks

BlackBerry BES Server also provides flexibility in determining ways to keep mobile users from installing or running unsecure or prohibited applications. Progent can assist you to select protective techniques like:

  • Specify precisely what programs are permitted on the device
  • Block external applications from allocating persistent storage on the BlackBerry device
  • Determine what resources third-party programs can use on the BlackBerry smartphone
  • Limit the kinds of connections external software running on the BlackBerry smartphone can establish
  • Block all third-party software from being installed or run on the device

Some Ways That Progent Can Help You to Manage and Support Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has earned accreditations from RIM in all major aspects of BlackBerry integration. Progent's BlackBerry consulting skills range from resolving synchronization issues to architecting wireless workforce solutions based on BlackBerry Enterprise Server. These BlackBerry certifications and their respective skill sets include:

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist has the skills required to configure and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified expert can help you to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical tasks such as troubleshooting enterprise activation issues, registering and removing BlackBerry device clients, setting activation passwords, configuring wireless software loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery processes.

Progent's BlackBerry-certified engineers can also assist you to use management software like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and using wireless LANs for activation. Also, Progent can help you understand the role of IT policies in the BlackBerry BES environment and help you to select and install appropriate security options.

Progent's certified Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Microsoft Exchange Server infrastructure for working in conjunction with BlackBerry BES Server or move your BlackBerry system to the latest edition of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for installing, managing, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in an email system based on Microsoft Exchange Server. Progent's BlackBerry-certified consultant offers support skills in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can assist you to add and delete BlackBerry smartphone users on Microsoft Exchange and Active Directory, configure, track, and administer BlackBerry BES Server, administer BlackBerry devices and user accounts, back up and support storage groups, apply permissions, install the Mobile Data System and IM, deploy push and pull access control lists, control Exchange Server data flow, generate, update, and assign WLAN and VPN configurations, set up SNMP traps, and produce reports based on SNMP data.

Progent's BlackBerry-certified consultant can help you with your BlackBerry solution in a number of environments that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent can provide the support of a BlackBerry Certified Solution Designer to help your company to plan, install, test, troubleshoot, and document a wireless environment based on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry technology include business and network requirements analysis, system design, roll-out planning and implementation, performance optimization, design of a fault-tolerant environment, data backup and disaster recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational goals and to create a wireless environment that meets your IT budget and aligns with your business plans. Progent can explain the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to accommodate a BlackBerry Enterprise Server, assist you to determine which management model and physical components meet your requirements, and analyze your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make smart decisions about options for software editions, processors and storage, network design, and application set up.

To optimize network security, Progent's BlackBerry expert can assist you to choose and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-premier security engineers to perform network-wide security vulnerability and compliance testing and recommend improvements to accommodate your BlackBerry solution.

Contact Progent for Assistance from a RIM BlackBerry-Qualified Expert
In order to get in touch with Progent about professional assistance for BlackBerry wireless solutions, call 1-800-993-9400 or see Contact Progent.