Consulting Support Services for BlackBerry Solutions
BlackBerry wireless PDAs were once among the most popular products for maintaining anytime-anywhere access to email, scheduling, web-based programs, and other vital business information. Progent can provide Miami, Florida companies support from BlackBerry-certified experts who can assist businesses to maintain their BlackBerry environments or migrate smoothly to a more popular mobile solution.
As the complexity of small company networks has expanded, and as the demand for world-class protection, dependability, and disaster recovery has grown to be the norm for organizations of all sizes, effective deployment and support of RIM BlackBerry solutions has become increasingly challenging. To address issues such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of email systems and company databases, small businesses often turn to external support firms who specialize in BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-premier consultants who can assist small businesses to design, manage, and repair BlackBerry environments affordably and effectively, eliminating the requirement for an internal BlackBerry technology expert and reducing the expense and hassle of supporting wireless work groups. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This breadth of experience, combined with Progent's efficient online service delivery capabilities, provides small businesses an economical alternative for incorporating RIM BlackBerry products productively into their business information network.
Progent's experts can assist you with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your data and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft technology, set up streamlined administration tools so you can track and support BlackBerry devices across your business, define security policies that are right for your company, develop custom wireless applications, and make sure that your network infrastructure is properly designed to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your scheduled backup processes in order that it can be recovered quickly and thoroughly.
Southern Florida Contact Information:
Progent offers consulting services and onsite technical support throughout Southern Florida.
Progent locations in Southern Florida
BlackBerry Enterprise Server (BES) Technical Help
The BlackBerry Enterprise Server gives companies a centralized and safe source for incorporating BlackBerry smartphones into their messaging, collaboration, and software application environment. BlackBerry Enterprise Server (BES) allows wireless BlackBerry users to access Exchange, Lotus, or Groupwise messaging and to synchronize BlackBerry handsets with PC desktops to achieve data consistency for collaborative programs such a schedules, address books, to-do lists, notes, and specialized business software. Due to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange, mobile workers with BlackBerry smartphones can have push-based access to Exchange messages and to instant messaging-aware applications through Microsoft Communications Server and Lync Server 2010 support.
Progent's BlackBerry-certified consultants can show you how to plan, configure, and troubleshoot BlackBerry Enterprise Server so you can improve the efficiency of BlackBerry users, simplify the management of a BlackBerry environment, and lower the expense of maintaining a mobile workforce.
How Progent Can Help You to Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide a seasoned engineer who has earned certifications from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry support skills range from resolving synchronization issues to designing mobile productivity solutions based on BlackBerry BES Server. These BlackBerry credentials and their associated practice areas include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to perform common support functions including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account settings, setting up messaging filters, editing user profiles, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company email software. Progent's certified service professionals can also assist your business to troubleshoot a wide range of issues concerning synchronization, handset detection, email reconciliation, web access, wireless connections, IM, workstation software configuration, and Desktop Redirector.
As a leader in delivering countrywide remote technical assistance for small office networks, Progent can provide responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your BlackBerry support costs at a minimum and, by handling problems quickly, improves the efficiency of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to install and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry expert can show you how to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical tasks such as resolving enterprise activation issues, registering and deleting BlackBerry device clients, setting activation passwords, configuring wireless program loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.
Progent's BlackBerry-certified engineers can also show you how to use management tools like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and utilizing wireless LANs for activation. In addition, Progent can explain the function of operational policies in the BlackBerry BES system and assist you to define and install appropriate security configurations.
Progent's certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Microsoft Exchange architecture for operating smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the most recent edition of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange Server. Progent's BlackBerry engineer offers support skills in key technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can show you how to add and delete BlackBerry smartphone users on Microsoft Exchange Server and Active Directory, configure, monitor, and administer BlackBerry BES Server, manage BlackBerry handhelds and user accounts, back up and maintain storage groups, configure permissions, install the MDS and IM, install push and pull access control lists, control Exchange data flow, generate, update, and apply wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and generate management reports based on SNMP results.
Progent's BlackBerry engineer can help you with your BlackBerry solution in a number of settings such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, deploy, validate, repair, and produce documentation for a wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and network needs analysis, solution architecture, roll-out strategy and implementation, performance tuning, configuration of a high-availability environment, information backup and disaster recovery consulting, and security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional goals and to create a wireless environment that fits within your information technology budget and supports your business plans. Progent can explain the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's ability to accommodate a BlackBerry Enterprise Server, assist your organization to determine which management approach and hardware products meet your needs, and analyze your messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at informed decisions concerning options for software editions, server hardware and mass storage, network design, and application set up.
To optimize system security, Progent's BlackBerry expert can assist your company to select and activate appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-premier security specialists to perform company-wide security assessment and compliance validation and recommend improvements to account for your BlackBerry environment.
Call or Email Progent for Help from a RIM BlackBerry-Certified Professional
To ask Progent about professional help for BlackBerry mobile wireless technology, phone 1-800-993-9400 or see Contact Progent.