Miami Expertise
Supplemetary IT Staffing for Network Support Organizations
In addition to offering fast access to top-tier network consultants and subject matter experts to help Miami, Florida companies with specific technical issues or strategic projects, Progent can provide temporary staffing to deliver more generalized services like desktop support, network administration, and Help Desk call center response. Short-term staffing makes it possible for organizations to respond to expected or surprise peaks in demand for network services, which may result from scenarios such as mergers and acquisitions, data center moves, technology migration, paradigm shifts like work-from-home, disaster response, seasonal variations, or regulatory changes. Temporary IT staff augmentation can also fill voids left by the absence of full-time staff members due to scheduled vacations, illness, termination, or other reasons.
Advantages of Progent's Temporary Staffing Services Progent's temporary staff augmentation services give businesses the versatility to react to increases in requirements for IT personnel without dealing with the costs and delays associated with reviewing and hiring professional IT personnel and without the burden of increasing your full-time staff size.
Important aspects of Progent's short-term staff augmentation services include:
- Fast access to reliable network professionals
- Easy initiation, termination, and re-engagement of services
- Seamless augmentation of your in-house IT team
- Full reporting of all services performed
- Optional escalation from Tier 1 up to Tier 3 support so even the most challenging problems can be handled fast
- Strong working relationship with a world-class, full-spectrum source for IT support
Progent's co-managed Help Desk service is a proven flexible staff expansion alternative that enables IT organizations to divide the work of Call Center support seamlessly between their in-house IT staff and Progent's nationwide pool of technical support experts. Working as a transparent supplement of your full-time Help Desk, Progent's co-managed Help Desk Call Center service is a joint support alternative powered by the leading shared professional services (PSA) tool for managing, service requests, generating tickets, assigning ownership, monitoring responses, and generating management reports.
Why Choose Progent?
Progent has two decades of experience providing online and onsite network services for businesses across the U.S. Progent’s engineers hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other technology leaders. Progent's cybersecurity consultants have earned advanced certifications including CISSP-ISSAP, CISM, and GIAC. Learn more details about Progent's certifications.
Progent's Areas of Expertise for Miami, Florida Organizations
Progent's veteran roster of certified consultants and technical experts can deliver Miami, Florida businesses a broad array of remote consulting and debugging services. Practice areas covered under Progent's reseller program for network service providers include:
- Exchange Server 2019 Consulting
- Microsoft Exchange 2016 Integration
- Windows Server 2019 Integration
- Windows Server 2016 Migration
- Windows 10 Migration
- Windows 8.1 Consulting
- SharePoint Integration
- SQL Server Integration
- Active Directory Planning
- Microsoft 365 Integration
- Dynamics GP Customization
- Microsoft Azure, Amazon AWS, Google Cloud Platform
- Remote IT Support
- Work from Home Integration
- Cisco Network
- Juniper Infrastructure
- Cisco Routers Integration
- Cybersecurity Consultants
- Business Continuity Preparedness
- Penetration Testing
- Firewall Configuration
- Help Desk Call Center Outsourcing
- Desktop Support Services
- Colo Data Center Solutions
- Operations Manager Monitoring
- Configuration Manager Expertise
- Microsoft Access Consulting
- Virtual Server Management
- Windows Hyper-V Deployment
- VMware vSphere Integration
- Citrix XenApp Integration
- Cisco Unified CM/CallManager
- Apple Mac and iOS Expertise
- BYOD Management
- iPhone Support
- Google Android Phone Support
- Ransomware Defense
- Backup/Restore Expertise
- Cisco VoIP Technology and Conferencing
- Skype for Business Support
- Microsoft Teams Migration
- Wi-Fi Access Point Setup
- WiFi Site Assessments
Contact Progent for Short-Term Staff Augmentation for Miami, Florida Companies
To find out more about Progent's temporary staffing services for Miami, Florida companies, call
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Specialist Server Management
Virtual Server Professional
With virtual servers, businesses can operate multiple virtual servers on one physical server. Virtual server technology allows IT organizations to gain all the advantages of server segmentation, while avoiding the expense that goes with purchasing additional server equipment. Virtualization is also the enabling technology behind private clouds, which provide major advantages including reducing the costs of hardware, datacenter facilities, and management while improving data protection, network reliability, and disaster recovery. Other key server management technologies are server monitoring software, Windows Server Update Services, and remote server management hardware. Progent's certified server management consultants can assist you in all aspects of server virtualization and administration to enable your business to cut expenses and save time.
Online Consulting Dynamics GP/Great Plains
Microsoft Financial Software Technology Consulting
Progent’s Microsoft certified consultants offer a variety of support services for Microsoft Dynamics GP. Microsoft Dynamics GP is a Microsoft financial platform and corporate management solution built, like all Microsoft financial solutions, on the scalable and familiar platform of Windows technology. Microsoft Dynamics GP 2010, the most recent edition of Microsoft accounting software in the Dynamics GP family, provides an affordable solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and HR. Microsoft Dynamics GP/Great Plains is simple to install and integrate, and with its segmented design you are able to purchase only the functions you currently require, with the option to expand clients and enlarge functionality when necessary. Progent’s Dynamics GP Software support experts can help you install, configure and administer Dynamics GP/Great Plains 2010 as well as older editions of Microsoft Dynamics GP/Great Plains.
Google Cloud Disaster Recovery Engineers
Google Cloud AI Building Blocks Consultants
Progent offers cost-effective remote and onsite support to assist organizations of any size to move any part of their critical network infrastructure to Google Cloud Platform services. This can save management hassle and hardware costs and enable the use of Google's cutting edge machine learning technology. Progent can assist you with every aspect of Google Cloud Platform integration including needs analysis, readiness evaluation, system design and review, testing, configuration, administration, performance optimization, licensing management, disaster recovery solutions, and security.
PowerPoint for Mac Remote Troubleshooting
Information Technology Consulting macOS and Windows
Microsoft Office for Mac allows Mac users to run the industry's most familiar business programs. Progent's Apple-certified Mac experts can show you how to configure Microsoft Office for Macintosh on a mixed-platform environment combining Apple OS X and Windows computers so that Macintosh users can access the new capabilities of Word, Excel, PowerPoint and Entourage in order to share data and network resources with colleagues who run Microsoft Windows. Progent's engineers have experience with both Mac and Windows technology and can provide service for environments that mix Apple Macintosh with Windows systems with extensive resource sharing, or environments which intentionally limit sharing between Mac and Windows systems.
