Miami Consulting
IT Staffing for Network Service Organizations
Besides providing rapid access to top-tier IT professionals and subject matter experts (SBEs) to assist Miami, Florida businesses with discrete IT problems or longer-term projects, Progent can provide short-term supplemental staffing to deal with more generalized services like PC help, IT management, and Call Center services. Short-term staffing can help businesses to respond to expected or unplanned surges in the need for IT services, which may be caused by situations such as mergers and acquisitions, data center moves, platform migration, paradigm shifts like telecommuting, disaster response, busy seasons, or regulatory mandates. Short-term IT staff augmentation can also fill gaps caused by the loss of full-time staff members due to scheduled vacations, illness, resignation, or other reasons.
Advantages of Progent's Short-Term Staff Augmentation Services Progent's short-term supplemental staffing services give organizations the versatility to respond to increases in requirements for IT personnel without being saddled with the expense and delays that come with identifying and hiring appropriate IT personnel and without the risk of increasing your permanent staff size.
Important features of Progent's short-term staff augmentation services include:
- Rapid availability of seasoned IT pros
- Easy engagement, cessation, and resumption of services
- Transparent extension of your full-time network support team
- Full reporting of services performed
- Available escalation from Tier 1 up to Tier 3 services so even the most challenging problems get resolved fast
- Close working relationship with a top-level, full-service resource for network expertise
Progent's shared Call Center service is a proven on-going staff expansion option that allows IT organizations to divide the work of Help Desk support transparently between their in-house IT staff and Progent's extensive team of technical support experts. Working as a transparent extension of your in-house Help Desk, Progent's co-managed Call Center program is a collaborative service alternative powered by the leading shared professional services (PSA) platform for managing, service requests, ticketing, assigning responsibility, monitoring responses, and generating management reports.
Why Choose Progent?
Progent has 20 years of experience delivering remote and on-premises IT expertise for organizations of all sizes throughout the United States. Progent’s engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other technology leaders. Progent's security and compliance experts have earned advanced certifications including ISSAP, CISA, and GIAC. Learn more details about Progent's technology certifications.
Progent's Areas of Expertise for Miami, Florida Companies
Progent's nationwide team of certified consultants offers Miami, Florida organizations a broad array of online consulting and debugging expertise. Areas of expertise offered under Progent's reseller program for network service organizations include:
- Exchange 2019 and 365 Exchange Online Consulting
- Exchange 2016 Integration
- Windows Server 2019 Integration
- Windows Server 2016 Consulting
- Windows 10 Support
- Windows 8.1 Migration
- SharePoint Development
- SQL Server Integration
- Active Directory Integration
- Office 365 Integration
- Microsoft Dynamics GP Consulting
- Azure, Amazon AWS, Google Cloud
- Online Network Troubleshooting
- Work from Home Support
- Cisco Network
- Juniper Networks Expertise
- Cisco Routers Integration
- Security and Compliance Consultants
- Disaster Recovery Planning
- Stealth Penetration Testing
- Firewall Integration
- Help Desk Call Center Outsourcing
- Desktop Tech Support
- Data Center Solutions
- Operations Manager (SCOM) Monitoring
- Configuration Manager Automation
- Microsoft Access Development
- Virtualization Automation
- Windows Hyper-V Integration
- VMware vSphere Configuration
- Citrix XenServer Integration
- Cisco Unified CM/CallManager
- Apple macOS and iPhone Support
- iPhone and Android Management
- Apple iPhone Integration
- Android Phone Support
- Ransomware Defense
- Backup/Recovery Consulting
- Cisco VoIP Technology and Telepresence
- Skype for Business Help
- Microsoft Teams Integration
- Wi-Fi Access Point Setup
- WiFi Site Surveys
Contact Progent for Temporary Staff Augmentation for Miami, Florida Businesses
To learn more details about Progent's temporary staffing services for Miami, Florida businesses, call
An index of content::
SharePoint Server 2007 Professional
MCSE Expert Certified Microsoft Office SharePoint Server 2007 IT Services
Progent’s Microsoft-certified consultants offer businesses of all sizes consulting, troubleshooting, and development expertise for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an advanced solution that uses web-based technology for intelligently coordinating people, groups and information. Microsoft SharePoint Server offers a common spot for your employees or clients to access, organize, distribute and manipulate useful data, files, and software and to communicate with one another. SharePoint enables quicker and more intelligent decisions, more efficient sharing across groups and more streamlined business practices. Windows SharePoint Services connect workers, customers, teams and projects with the knowledge they’ve developed in a way that makes data convenient to locate, download and re-use. Progent's SharePoint consultants can help your organization to maintain your existing SharePoint environment or migrate to the current release of SharePoint Server or to SharePoint Online.
Windows Server 2012 R2 Server Manager Support and Integration
Microsoft Windows Server 2012 R2 Consulting
Progent's certified consultants can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, develop pilot environments and migration plans, optimize your network for on-premises, multi-location, private or public cloud-based, and hybrid environments, train your IT support team, create a corporate-wide security strategy, automate network administration, assist with creating applications, and generate and test a DR/BC plan.
24-Hour Juniper NetScreen 5200 Firewall Security Auditor
Juniper NetScreen 5400 Firewall Security Organization
Progent's Juniper-certified NetScreen engineer can assist your company to install and optimize NetScreen 5200 and 5400 routers, migrate from older NetScreen products to more current Juniper technologies, and repair network infrastructure issues in all-Juniper or mixed-vendor environments.
24 Hour ProSight Email Guard Outbound Email Encryption Engineer
Top Ranked Cloud Protection for Email Consultant
Progent's ProSight Email Guard uses the services and infrastructure of leading data security companies to deliver centralized control and world-class security for all your inbound and outbound email. The powerful architecture of Progent's ProSight Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter serves as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This reduces your vulnerability to external attacks and conserves network bandwidth and storage space. Email Guard's onsite security gateway appliance adds a deeper layer of inspection for incoming email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays within your corporate firewall.
Offsite Workers Cloud Integration Integration Services
Remote Consulting Offsite Employees Cloud Integration
Progent can assist small and medium-size organizations to set up their home-based workforce with efficient integration with public cloud resources.
Lync Server 2013 and SharePoint Engineers
Lync Server 2013 video conferencing Consultancy
Progent's consultants can help your company to assess the benefits of Microsoft Lync Server 2010 for your environment and can assist you to plan and execute an installation of Microsoft Lync Server that centralizes the management of IM and Presence and increases the output of your in-house staff, at-home workers, and smartphone users. Progent's consultant's can in addition assist your company to carry out an efficient migration to Microsoft Lync Server from Office Communications Server or from Live Communications Server, interface Lync Server 2010 with Exchange Server, SharePoint, and SQL Server, show you how you can use Microsoft Lync Server to improve the collaborative functions of Microsoft Office applications, and offer webinar training and continuing technical support for Microsoft Lync and other Microsoft platforms.
