Small business IT networks located in the state of Michigan can rely on immediate online contact with a Cisco certified CCIE network engineer to fix urgent issues involving their network. Progent retains the largest team of CCIE support professionals available remotely of any nationwide service firm in the U.S. Rates are affordable, charges are per minute, engagement is immediate, and service is world class.

In case your Michigan office is away from major metropolitan areas such as Detroit, Grand Rapids, Warren, Sterling Heights, Flint, Lansing, or Ann Arbor, help from qualified CCIE experts is often unavailable during an emergency. This could mean a loss of productivity for your business. By calling Progent's remote support, you can get in touch with a CCIE engineer ready to provide the expertise to keep your network operating.

Why is Access to a Cisco-certified CCIE So Important?
A Cisco CCIE is a world-class infrastructure specialist who achieves this elite recognition only after tough examinations given by Cisco. CCIE-certified consultants can deal with the most complicated problems surrounding computer network interfacing, troubleshooting, and configuration. Progent’s CCIE-qualified professionals communicate directly with Cisco's in-house engineers in analyzing problems with IOS utilities and creating workarounds or downloading software updates to correct problems. The vast majority of CCIEs work for large corporations or national ISPs, and so their help is not easily available to small businesses.

For companies anywhere in Michigan, Progent can provide convenient, quick, and economical remote help from Cisco certified CCIE engineers. CCIEs are highly-qualified network subject matter experts who earn this top-level classification only as a result of thorough testing by Cisco. CCIEs are able to handle even the most complex problems associated with network design, deployment, capacity, repair, and service. Progent’s CCIE experts work closely with Cisco engineers in identifying issues with Cisco's IOS software and developing workarounds or obtaining software updates to correct anomalies. Progent offers prompt online support from a CCIE so that you can receive timely assistance for complex network problems that are affecting worker productivity but are outside the scope of your local IT support resources. Progent's CCIE support engineers can access your network using advanced online support technology to deliver rapid and affordable diagnosis and repair of urgent network problems.

How Progent's CCIEs Can Provide Help with Cisco-based Networks in Michigan
Progent's Cisco-certified network consultants provide world-class assistance for a wide range of Cisco networking technologies such as:

Cisco ASA 5500-X Next Generation Firewalls with Firepower and PIX 500 Security Appliances
The current Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide significantly more performance than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new deployments. Since Cisco's acquisition of Sourcefire, the whole family of Cisco ASA 5500-X firewalls can be configured to support Firepower Services, based on Sourcefire's Snort technology, which is the market's most popular network intrusion protection system (IPS). Firepower services bring enhanced capabilities including advanced malware protection (AMP), URL filtering, dynamic threat analytics, and security automation. Progent's Cisco-premier CCIE network experts can assist your company to maintain your legacy PIX or ASA 5500 security appliances and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and onsite help with ASA 5500-X firewalls with Firepower Services and can assist you to plan, deploy, tune, administer and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services. See additional details about ASA 5500-X Next Generation Firewalls with Firepower Services configuration and troubleshooting support.

Cisco Router Technology
Progent's CCIE and CCNP Premier engineers can help your business to plan, setup, and maintain an integrated business network that can streamline operations, reduce expenses, and speed up investment payback. By combining Cisco routers with Catalyst switches expertise and Cisco Aironet APs integration help or Cisco Meraki cloud-managed APs setup services, Progent can significantly increase the strategic value of your information network in Michigan. Progent offers comprehensive online support. To find out more about Progent's services for Cisco router products, visit Cisco Routers Engineering Expertise.

Cisco Aironet and Meraki 802.11ac Wi-Fi Access Points and Wireless Controllers
Progent can provide the services of a Cisco-certified wireless integration consulting professional to assist your business to design, deploy, manage and repair a converged wired and wireless infrastructure incorporating a broad range of wireless products that offer the same protection, extensibility, and manageability you demand from a wired environment. Progent's Aironet Wireless Access Point experts, Meraki Wi-Fi Access Point specialists, and Cisco-certified wireless controller consultants can assist you to support early-generation Wi-Fi products from Cisco or migrate seamlessly to current 802.11ac-comaptible products. Progent can also help your IT team to perform efficient Cisco wireless VoIP phone integration with Cisco APs for mobile onsite collaboration. Progent's CISM, CISSP, and ISSAP security consultants can show you how to design security into your WLAN and your business processes. Progent's disaster recovery consultants and business continuity planners can show you how to deploy the high availability (HA) technology incorporated into Cisco's wireless and wired products so your converged network provides continuing return on investment. Progent can provide value-priced online and on-premises wireless site surveys to help you to design and install a wireless network with customized AP clusters optimized for your individual office layout, building structure, and intended application.

Cisco Voice over IP Phone and IP Video Phone Integration
Progent's Cisco IP phone and video IP phone consultants can assist you to integrate, manage, and debug Cisco VoIP phones, video IP phones and wireless IP phones. Progent offers support for all versions of Cisco's IP phones from legacy VoIP devices to the newest HD media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, previously named CallManager, or with Cisco Unified CM Express to build a modern IP-PBX ecosystem for unified messaging and collaboration. Progent's consultants can deliver expertise with all aspects of Cisco VoIP Phone integration including reviewing dial plans, solving IP phone registration issues, configuring SIP gateways, deploying Cisco ISR routers with CUBE internetworking capability, and creating UCS server clustering and Cisco Survivable Remote Site Telephony systems for high availability.

Cisco Unified Communications Manager (Unified CM) and CallManager Collaboration
Cisco Unified Communications Manager (CUCM or Unified CM), originally branded CallManager, acts as the heart of Cisco's collaboration solution. Unified CM and Cisco Unified CM Express provide an advanced IP-PBX solution by integrating tightly with unified messaging apps like Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent's CCIE-certified Cisco Unified CM experts can help with any aspect of Unified Communications Manager configuration and troubleshooting in areas such as integrating VoIP phones and desktop video phones, designing dial plans, setting up SIP trunking and PSTN calling, installing Cisco ISR routers with CUBE support, creating Cisco UCS server failover systems for high availability, and integration with Exchange Server and Skype for Business.

Cisco Catalyst, Nexus and Meraki Switches
Progent's Cisco CCIE-certified network consultants offer expert online and onsite consulting for Cisco's Catalyst, Nexus and Meraki series of fixed and modular switches for environments that range from small or midsize companies and campus LANs to enterprise data centers and public clouds. Progent can help you to deploy Cisco's quickly improving switching technology to achieve the throughput, expandability, availability, virtualization support, security and ease of management needed by your business. For information about Progent's support for Cisco's extensive family of Catalyst switches, refer to Catalyst switch support. To find out about Progent's consulting and support services for Cisco's Nexus line of data center switches, see Nexus switch support. To find out about Progent's support services for Cisco Meraki switches, visit Cisco Meraki switches consulting and troubleshooting services.

Cisco Security and VPN Solutions
Progent can provide a certified CCIE or Cisco Certified Network Professional (CCNP) to help you to select, deploy, and maintain Cisco security technology. Progent's CISM and CISSP security consultants can show you how to build security into your company's processes in Michigan and Progent's GIAC-certified information assurance consultants can assist you to plan and maintain Security information and Event Management (SIEM) solutions that enable you to stay compliant with governmental requirements for prompt incident reporting. Progent can assist you to produce a written security strategy to define precise security policies, deploy monitoring and tracking software, create and implement a secure connectivity architecture that includes technology from a variety of network companies, provide outgoing spam and virus filtering with content filtering for in-bound and outgoing email, and recommend steps to optimize the protection of your network. Progent's security expertise can help you implement an ASA Next Generation firewall, set up safe remote and mobile connectivity to email and corporate data, and install or repair VPNs. To read additional information concerning Progent's expertise with Cisco security solutions, refer to Cisco Security and VPN Consulting Help.

Cisco SIP Infrastructure Solutions: SIP Trunks and CUBE Configuration Consulting
Progent's Cisco CCIE-certified SIP infrastructure experts and CUBE integration consultants can assist you to plan, integrate, manage, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks. Progent can provide cost-effective remote or on-premises support to help businesses to migrate efficiently to an advanced communications ecosystem that offers accelerated ROI. Progent's certified Microsoft unified communications consultants can help you to configure interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms like Skype for Business or Lync Server for connectivity to a SIP-based IP PSTN trunk.

Cisco Network Management
Progent's Cisco-Premier network management engineers can help you to use Cisco's management utilities in combination with a variety of powerful open source and proprietary programs to create a complete management toolkit to keep your network running dependably, conserve valuable resources, protect your data, recover rapidly from hardware failure or malicious assaults, and enable you to scale or repurpose system hardware effectively and affordably as your Michigan organization grows.

Progent can also assist you to utilize network management tools to analyze and categorize system data to implement traffic shaping, which permits you to set up routers to enforce a variety of bandwidth restrictions on designated types of processes according to the priorities you specify. By buffering and queuing data packets above your committed rates, and by giving preference to business-critical processes, traffic shaping can keep service provider excess usage charges from spinning out of control and/or avoid lost productivity caused by indiscriminate policing of your network bandwidth restrictions during peak use. To find out more details about Progent's network management support services for Cisco-powered environments, see Network Management Engineers for Cisco-powered Networks.

NetApp and Cisco FlexPod Cloud Platform Consulting Services
FlexPod Datacenter is a service-oriented private cloud architecture developed and tested jointly by NetApp and Cisco to consolidate servers, network infrastructure and storage resources for hosting shared applications and network management software. To find out additional information about Progent's consulting support for NetApp and Cisco private clouds integration, refer to NetApp and Cisco FlexPod Private Cloud Architecture Consulting Services.

How You Can Contact a Certified CCIE Networking Professional Immediately
To see how to get in touch with a Certified CCIE for online support in Michigan, call 1-800-993-9400 or go to Urgent Online Network Help.