Small company networks located inMichigancan now have instant remote help from a Cisco certified CCIE network system professional to help with the toughest problems involving their IT network. Progent offers the services of the most extensive group of CCIE consulting experts accessible online of any independent support firm in the country. The cost is competitive, charges are by the minute, sign-up is immediate, and support is unbeatable.

If yourMichigansmall business is situated away from major metropolitan neighborhoods likeDetroit, Grand Rapids, Warren, Sterling Heights, Flint, Lansing, or Ann Arbor, help from qualified CCIE experts may be unavailable during an emergency. This could mean lost income for your company. By utilizing Progent's online services, you have access to a CCIE professional who can deliver the assistance to get your information system running.

Why is Access to a CCIE-certified Consultant So Significant?
A CCIE (Cisco Certified Internet Expert) is a world-class network specialist who earns this prestigious certification by completing thorough examinations supervised by Cisco. CCIEs can deal with even the most complex issues associated with network interfacing, repair, and configuration. Progentís CCIE-certified support specialists operate closely with Cisco's in-house engineers in identifying issues with IOS utilities and coming up with temporary alternatives or downloading software updates to fix bugs. The vast majority of CCIEs are employed by large enterprises or national Internet providers, and so their help is not readily available to small businesses.

For small and midsize businesses throughout Michigan, Progent can provide easy, fast, and affordable online help from Cisco certified CCIE engineers. Cisco Certified Internetwork Experts (CCIEs) are recognized networking experts who are awarded this prestigious classification only through thorough testing by Cisco. CCIEs can resolve the most complicated issues associated with network architecture, configuration, optimization, troubleshooting, and support. Progentís CCIE professionals cooperate closely with Cisco engineers in analyzing problems with Cisco's IOS platform and developing workarounds or obtaining patches to correct anomalies. Progent can provide prompt remote support from a CCIE so you can get immediate assistance for complex network issues that are affecting business productivity but are outside the expertise of your local network service providers. Progent's CCIE support professionals can access your environment via state-of-the-art remote support technology in order to provide quick and cost-effective analysis and remediation of critical network problems.

How Progent's Cisco Qualified CCIEs Offer Help with Cisco-Powered Networks in Michigan
Progent experts provide world-class help for a broad range of Cisco networking technologies including:

Cisco ASA 5500-X Next Generation Firewalls with Firepower and PIX Security Appliances
The current ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer substantially more performance than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new installations. After Cisco's acquisition of Sourcefire, the whole line of Cisco ASA 5500-X devices can be configured to enable Firepower Services, based on Sourcefire's Snort product, which is the market's most deployed intrusion protection system. Firepower services bring powerful new capabilities including advanced malware protection (AMP), URL filtering, real-time threat analytics, and automation. Progent's Cisco-certified CCIE network experts can help you to maintain your legacy PIX or ASA 5500 security appliances or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and onsite help with ASA 5500-X firewalls with Firepower Services and can assist your business to plan, configure, tune, manage and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services. Learn more details about ASA 5500-X Next Generation Firewalls with Firepower configuration and debugging services.

Cisco Router Products
Progent's CCIE Premier consultants can assist your company to plan, setup, and support an integrated network infrastructure that can simplify operations, reduce costs, and speed up you return on investment. By teaming Cisco routers with Cisco Catalyst switches support and Aironet APs deployment help or Cisco Meraki access points configuration services, Progent can dramatically increase the business value of your integrated network in Michigan. Progent can provide comprehensive off-site support. To learn more about Progent's services for Cisco routers, see Cisco Routers Professional Services.

Cisco Aironet and Meraki 802.11ac Wi-Fi Wireless Access Points and Wireless Network Controllers
Progent can provide the services of a Cisco-certified wireless networking consultant to assist you to design, deploy, maintain and troubleshoot a converged wired and wireless ecosystem integrating a broad range of wireless devices that provide the same security, extensibility, and manageability you expect from a wired network. Progent's Aironet Wireless Access Point experts, Meraki Wireless Access Point specialists, and Cisco-certified WiFi controller consultants can assist you to support early-generation wireless products from Cisco or migrate seamlessly to current 802.11ac Wi-Fi technology. Progent can also assist your IT team to carry out efficient Cisco wireless VoIP phone configuration with Aironet and Meraki access points for mobile onsite telephony. Progent's CISM, CISSP, and ISSAP security professionals can advise you about how to build security into your wireless network and into your business processes. Progent's disaster recovery planning consultants and business continuity planning consultants can help you to deploy the high availability (HA) features built into Cisco's wired/wireless products so your converged infrastructure delivers continuing return on investment. Progent can provide economical online and on-premises wireless site surveys to assist your company to design and install a wireless LAN with custom-designed wireless access point clustering optimized for your specific office layout, building characteristics, and application workloads.

Cisco Voice over IP Phone and IP Video Phone Integration
Progent's Cisco VoIP phone and video IP phone consultants can assist your business to configure, manage, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from discontinued VoIP products to the newest media phones. Progent's consultants can also assist you to integrate your IP phones with Unified CM, formerly named CallManager, or with Cisco Unified Communications Manager Express to create a state-of-the-art IP-PBX environment for unified messaging and collaboration. Progent can deliver expertise with all aspects of Cisco VoIP Phone integration including designing dial plans, solving QoS, setting up SIP gateways, installing ISR G2 routers with CUBE VoIP networking capability, and creating UCS server clustering and Cisco Survivable Remote Site Telephony solutions for survivability.

Cisco Unified Communications Manager (Unified CM) and Cisco CallManager Unified Messaging
Cisco Unified Communications Manager, formerly known as CallManager, acts as the foundation of Cisco's collaboration portfolio. Unified CM and Cisco Unified Communications Manager Express provide a modern IP-PBX by integrating closely with apps such as Cisco Unified CM IM and Presence Service, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact center. Progent's Cisco-certified CUCM consultants can help with any aspect of Unified Communications Manager support and troubleshooting in areas such as integrating Cisco VoIP phones and video IP phones, designing dial plans, configuring SIP trunking and PSTN calling, deploying ISR routers with CUBE networking support, designing Cisco UCS server failover systems for high availability, and integration with Exchange Server.

Cisco Catalyst, Nexus and Meraki Switching Solutions
Progent's Cisco CCIE-certified network consultants offer advanced remote and onsite support and troubleshooting for Cisco's Catalyst, Nexus and Meraki families of managed switches for applications that run the gamut from small organizations and campus LANs to giant data centers and service providers. Progent can assist you to implement Cisco's rapidly evolving switching solutions to achieve the speed, scale, uptime, virtualization support, security and ease of management required for your organization. For information about Progent's consulting and support for Cisco's extensive portfolio of Catalyst switches, refer to Cisco Catalyst switch consulting and support. To learn about Progent's support for Cisco's Nexus line of data center switches, see Nexus switch consulting and support services. For information about Progent's support for Meraki switches, see Cisco Meraki switches consulting services.

Cisco Security and VPN Technology
Progent can give you access to a Cisco Certified Internetwork Expert (CCIE) or Cisco Certified Network Professional (CCNP) to help you to choose, integrate, and maintain Cisco security solutions. Progent's CISM and CISSP security consultants can advise you about how to design protection into your company's processes in Michigan and Progent's GIAC-certified information assurance experts can help you to design and operate Security information and Event Management (SIEM) solutions that enable you to stay compliant with regulatory mandates for prompt security incident reporting. Progent can assist you to produce a written security strategy to define precise policies, install monitoring and tracking utilities, create and install a protected network infrastructure that includes products from a variety of network companies, offer outbound spam and virus filtering with content filtering for incoming and outgoing email, and recommend steps to maximize the safety of your network. Progent's security consulting can help you implement an ASA Next Generation firewall, design secure remote and mobile access to messaging and corporate data, and implement or repair Virtual Private Networks. To read more about Progent's expertise with Cisco security and VPN products, go to Cisco VPN and Network Security Engineering Expertise.

Cisco SIP Connectivity Solutions: SIP PSTN Trunks and Cisco CUBE Integration Expertise
Progent's Cisco CCIE-certified SIP trunk consultants and Cisco CUBE integration experts can help your business to plan, integrate, maintain, debug and upgrade Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE-connected IP PSTN trunks. Progent offers affordable online or onsite expertise to assist companies to migrate efficiently to an advanced unified communications network that delivers fast ROI. Progent's certified Microsoft collaboration consultants can help you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms like Skype for Business Server and Lync Server for access to a SIP-based IP PSTN trunk.

Cisco-based Network Management Solutions
Progent's Cisco-Certified network management consultants can assist you to utilize Cisco's management utilities in combination with an array of effective third-party programs to develop a comprehensive management toolkit to keep your network functioning smoothly, conserve valuable resources, secure your data, recover quickly from hardware breakdowns or deliberates attacks, and allow you to scale or repurpose system resources intelligently and affordably as your Michigan company evolves.

Progent can also assist you to use network management tools to monitor and classify system data to enable traffic shaping, which allows you to set up Cisco routers to impose different throughput constraints on designated classes of processes based on the importance you specify. By buffering and sorting data packets that exceed your committed volume, and by giving priority to the most important processes, traffic shaping can keep Internet Service Provider overage charges from spiraling out of control and/or avoid gaps in worker productivity caused by indiscriminate enforcement of your network traffic volume limits during periods of heavy demand. To find out more concerning Progent's network management support services for Cisco networks, see Network Management Engineers for Cisco Environments.

NetApp and Cisco Cloud Architecture Consulting Services
FlexPod is a best-practice private cloud architecture developed and tested jointly by NetApp and Cisco to combine servers, network infrastructure and storage assets for hosting critical business applications and management tools. To find out more details concerning Progent's consulting support for NetApp and Cisco FlexPod private clouds solutions, visit NetApp and Cisco FlexPod Cloud Architecture Consulting.

How to Contact a CCIE Network Engineer Immediately
To see how you can get in touch with a CCIE for remote support in Michigan, phone 1-800-993-9400 or go to Urgent Online Network Support.



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  • Microsoft Certified Expert Computer Consulting Exchange Server 2003 Upgrade
    Microsoft Exchange Upgrade Setup and Support

    Progent's expert support team can help you design and deploy a smooth in-place Exchange Server 2003 upgrade strategy that avoids network downtime, simplifies ongoing service requirements, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multi-server or multi-location upgrades, Progent offers the background to complete your move rapidly and economically. Progent's Exchange Server 2003 support, troubleshooting, and design offerings include expertise with the integration of outside vendor add-ons to Exchange 2003 Server that are best aligned to your business goals.

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  • Linux Engineer
    Network Consulting Gentoo Linux

    Progent's Linux support services offer small businesses and software developers help with administering and maintaining Linux computers that operate with Microsoft-based technology. Progent can give your organization access to Linux experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of expertise offers you an easy one-stop source to help you build and maintain a secure and robust cross-platform connectivity and communications infrastructure that allows Linux and Microsoft coexistence by combining Microsoft Windows with major Linux variations such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.

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  • SCOM 2012 R2 Integration Services
    Datacenter Monitoring Professional

    Progent's Microsoft-certified consulting experts have over a decade of experience designing, deploying, optimizing and repairing Microsoft SCOM environments and offer companies of any size expert remote or onsite consulting support for SCOM 2012. Progent can assist your company to design a topology for Microsoft SCOM 2012 servers that delivers the performance and availability required to monitor your datacenter effectively, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent can also help you to import and customize System Center 2012 Operations Manager management packs based on industry best practices for tracking network infrastructure as well as both Microsoft and third-party apps and services. In addition, Progent can provide fast remote or onsite technical support to help you to fix critical problems detected by System Center 2012 Operations Manager.

  • Support and Integration Chief Information Officer Online Technical Support Chief Information Officer

  • 24x7x365 Microsoft Experts Network Consultant System Center 2016 and SSRS Reporting
    System Center 2016 Disaster Recovery Technical Consultant

    Small to middle size companies can now enjoy all the benefits of Operations Manager and also have fast access to Progentís Microsoft and Cisco Certified network support experts. With Progent's affordably priced IT service programs, small businesses can select a basic Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to provide small company information systems world-class availability, protection, and productivity.

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  • Remote Workforce Collaboration Engineer
    Offsite Workforce Collaboration Remote Consulting

    Progent can help small and mid-size companies to deploy collaborative technology to make it easy for their at-home workforce to engage in productive teamwork with fellow workers and clients.

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  • SCCM 2012 Upgrade Consultant
    IT Consultant SCCM 2012 Intune Integration

    Progent's Microsoft-certified consultants can assist your business to plan for, deploy, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade efficiently to SCCM 2012 from an older change management solution or help you to enhance your existing SCCM 2012 ecosystem to support your changing IT needs. In addition, Progent can assist you to create a software foundation that fully supports SCCM 2012 by delivering advanced consulting support for associated Microsoft technologies including Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services.

  • Top UNIX, Windows Technology Professional Remote UNIX, Windows Consult
  • Troubleshooting Cloud Backup Security and Compliance Remote Support Services ProSight DPS Backup and Recovery Services
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  • Top Ranked Online Support Windows 2019 Hyper-V
    24-7 Outsourcing Windows Server 2019 Windows Defender ATP

    Progent's certified Windows Server 2019 experts can help your company to design and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 delivers significant improvements in scale, speed, ease of management, virtualization, security and compliance, hybrid local/cloud deployments, resilience, and container support.

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  • Windows 10 Upgrade Engineer
    Microsoft Experts Windows 10 Cortana Remote Troubleshooting

    Progent's Microsoft-certified consultants can assist organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from an earlier version of Windows. Online and onsite assessment and migration services for Windows 10 available from Progent's experts include Return on Investment estimates, project coordination, compatibility testing, pilot systems, virtualization strategies, Cloud solutions, mobile management and synchronization, telecommuter connectivity, data and identity security, streamlined provisioning and administration, infrastructure optimization, Wi-Fi support, disaster recovery planning, custom training for network management staff and end users, and ongoing Call Center support services.

  • Urgent Microsoft Certified Outsourcing System Center 2016 and Windows 10 Integration System Center 2016 and Operations Management Suite IT Consulting
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  • ProSight Phishing Defense Consultant Services
    Engineers ProSight Behavior-based Virus Detection

    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates next generation behavior-based machine learning tools to guard endpoints and physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which easily get by traditional signature-based AV products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a unified platform to address the entire malware attack progression including protection, identification, mitigation, remediation, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered attacks.

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  • Work at Home Employees Consulting nearby Southfield - Collaboration Solutions Consultants Southfield-Novi, MI Remote Workforce Southfield Expertise - Collaboration Solutions Consulting Services Southfield-Livonia, MI
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  • 802.11x Wi-Fi Site Survey Support
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    Progentís Wireless Site Survey helps you to design and implement an 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless network customized for your environment, providing you a wireless solution that delivers the reception, performance, load-handling capability, QoS, security, and roaming ability your company needs. Progent's Wireless Site Survey services are offered either as an economical online service or as a more detailed on-premises service.


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