For small office computer networks located anywhere in the state of Michigan, Progent's Microsoft certified technical team members can provide online support and remote troubleshooting to resolve your computer network troubles fast and affordably. Progent has developed enterprise-grade expertise, advanced software utilities, and support knowledge bases to troubleshoot and fix computer network problems while avoiding the expense and delays associated with onsite technical service calls.
If your Michigan company is located beyond the larger urban areas such as Detroit, Grand Rapids, Warren, Sterling Heights, Flint, Lansing, or Ann Arbor, your local computer support choices may be limited in expertise, or unavailable during urgent situations. This results in a office network that is unusable or causing productivity loss due to technical problems going unresolved for too long. Progentís group of seasoned network professionals average more than 12 years of real-world computer industry experience, in the trenches of network systems support, performing a large range of technical tasks for a diverse range of customers. This means you get not only the technical know how needed for the task, but a consultant with field proven methods for applying that expertise to assist with excellent network solutions.
Oracle DBA Support and Software Development
Progent offers affordable access to an Oracle certified consultant for Oracle DBA support or an Oracle software developer. Progent can help your business to develop efficient solutions for key Oracle DBA tasks such as performance tuning, backup and restore processes, and database security, or mentor your IT staff how to use industry leading practices for simplifying various management tasks. Progent can also offer the support of a PL/SQL developer to assist you to design, test, enhance, or port Oracle-based programs that can vary from business reports to database-powered web sites. Progent offers experience using Oracle SQL Developer, SQL *Plus, and JDeveloper and can assist you to optimize current SQL programs using Oracle's SQL Access Advisor.
CISM-certified Cybersecurity Management Consultants
Progent offers the expertise of CISM Certified security management consultants. The Certified Information Security Manager (CISM) committee defines the core capabilities and international standards of skill that IT security managers are expected to learn. It gives executive management the confidence that consultants who have qualified for their CISM credential possess the background and knowledge to provide effective cybersecurity administration and consulting services.
Microsoft Virtual Desktop Help
Microsoft's desktop virtualization solutions reduce the effort required for IT managers to install software programs so they are consistent throughout a corporate user base, provide the ability to manage rights to critical information, and allow fast deployment of new or updated desktops. With Microsoft Windows Server 2016, the Terminal Services utility has been revamped and renamed Remote Desktop Services (RDS). Microsoft's new Virtual Desktop Infrastructure behind Remote Desktop Services simplifies desktop access, improves responsiveness, strengthens security, centralizes management, and offers a nearly transparent client environment. Progent's Windows Server 2016 engineers can assist you to evaluate the business advantages of Microsoft's desktop virtualization solutions, set up pilot and production deployments, optimize your system architecture to accommodate virtualized desktops effectively, assess and remediate security issues, and educate your network managers to follow best practices to gain maximum payback from client virtualization.
iPhone and iPad Integration
Progent's iPhone and iPad integration consultants can provide affordable online consulting to assist you to design, configure, and troubleshoot any aspect of your iOS and Windows integration solution and is available for quick jobs to help you through occasional technical roadblocks or major engagements to help you finish large-scale projects on time and within budget. Progent has experience in local, cloud-centric, or hybrid networks and can help you create or support a highly available, protected and efficient infrastructure that aligns with your computing model. Progent can also provide online or onsite training to show you how to manage and use your iPhones and iPads in a safe, collaborative environment that optimizes the strategic value of your IT network.
NetApp SAN Storage Solutions
Progent can provide enterprise clients remote or onsite NetApp SAN consulting support for NetApp's entire family of SAN storage products including ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVault and OSSV incremental backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series storage lines. Areas of NetApp SAN storage solutions supported by Progent include system architecture, cloud deployment, virtualization, migrations, transparent updates, system management, information assurance, disaster recovery, and troubleshooting. Progent can provide Tier 3 support to help you to resolve problems with NetApp SAN storage environments quickly and affordably based on leading practices.
GIAC-certified Information Assurance Consultants
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the skill of computer security professionals. GIAC certifications are acknowledged by companies and institutions all over the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants can provide expertise with all of the network security services covered within GIAC certification including auditing infrastructure vulnerability, security incident handling, intrusion detection, web-based services security and security information and event management (SIEM) solutions.
Immediate Help for Urgent Problems
With Progentís urgent online computer support services, your company can receive immediate support for issues that are causing network disruption. Online help does away with the lengthy delay and increased cost required for on-site computer help. For day-to-day IT management tasks, Progentís online support engineers can finish the majority of jobs within a few minutes of a request, instead of requiring your company to wait for up to a day for on-site help to show up.
Altaro VM Backup Solutions for Backup and Disaster Recovery
Altaro VM Backup provides small organizations a reliable and affordable platform for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, remote, distributed, and cloud architectures and also enables cost-effective cloud backup to Azure storage. Top capabilities include industry-leading Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup spacing as little as five minutes for reducing your Recovery Point Objective, advanced encryption, granular restore capability for individual files and emails, extensive support for Windows Server CSV and VMware vCenter for managing large-scale environments, and support for Microsoft VSS technology to back up online VMs with zero downtime. Progent is a certified Altaro partner and can provide a broad array of services to assist you to plan, deploy, optimize and troubleshoot a backup/restore solution powered by Altaro VM Backup. To find out more, see Altaro VM Backup Certified Consultants.
Microsoft Dynamics GP (Great Plains) Customization and Training
Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped design that enhances cloud integration, supports popular handheld devices, allows one-time sign-on with Microsoft Azure AD, and tightens security. Progent's experienced Microsoft Dynamics GP 2015 R2 consultants and developers have the depth and breadth of knowledge and experience to address the critical IT and business challenges associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can help your organization to carry out an efficient migration that will maximize the business value of your investment in this mission-critical product.
Progent's Cloud Integration Services for Windows Server Essentials
Windows Server 2012 R2 Essentials is an affordable, entry-level operating system that allows small organizations to transition from the traditional stand-alone in-house datacenter to the new hybrid computing paradigm that includes both local and cloud-hosted software and infrastructure. Progent's certified Windows Server Essentials consultants can provide budget-friendly online consulting and troubleshooting services for Microsoft Windows Server Essentials. Progent can assist you to determine the potential productivity and cost benefits of moving to Windows Server Essentials and implementing a hybrid local/cloud-based design for your network environment. Progent can provide comprehensive project management support to help you design and carry out a smooth migration to Microsoft Windows Server Essentials, Microsoft Office 365, and other Microsoft Cloud platforms and services. (Find out about Progent's Office 365 Exchange Online integration with on-premises Exchange deployments and Azure integration consulting.) Progent can also provide as-needed consulting help, troubleshooting, and customized training.
Consulting and Support Expertise for SCOM 2016
Microsoft System Center 2016 Operations Manager helps to ensure consistent performance and dependable uptime for critical workloads by providing centralized, cross-platform monitoring of IT resources deployed across local datacenters and private and public clouds. Progent's consulting team can provide advanced online and onsite support to help businesses of all sizes to plan, implement, optimize, update and troubleshoot SCOM 2016 solutions. Progent's SCOM 2016 consultants can help you to migrate to Operations Manager 2016 from older versions or from different IT infrastructure monitoring products, or integrate multiple monitoring systems into a unified IT management solution. Progent can also help you extend your SCOM 2016 scope to incorporate resources based in public clouds by delivering Azure integration consulting and Amazon AWS hybrid cloud expertise.
After-hours Remote Technical Support
Progent's low-priced extended hours online support program offers clients 24x7 access to remote support from Progent's Technical Response Center (TRC). Support services available outside regular business hours include resolving issues with Windows server products, Microsoft Windows desktop support, help with Microsoft Office applications, system backup and recovery, and fundamental routing and switching support for Cisco networking products.
CISSP-certified Cybersecurity Consultants
Progent's CISSP-premier network security experts can help organizations of any size with any facet of information system security. Progent can create cost-effective cybersecurity solutions that protect a small office against advanced malware attacks or Progent can plan, deploy, and manage an end-to-end security environment for hybrid networks that support onsite, online, and mobile clients sharing network resources spread over a mix of physical datacenters and various clouds.
64-bit Processing Upgrade Help
Progentís 64-bit upgrade support experts can assist your organization to enhance your servers and workstations efficiently from 32 bits to 64 bits. Progent can assist you to understand the risks and benefits of moving to 64-bit processing, design an economical migration process that reduces operational interruptions, and provide responsive online help to assist you to install 64-bit software and application software on your current hardware. Progent's Microsoft-expert engineers can assist your company to integrate the 64-bit versions of Microsoft products such as Microsoft Windows Server, SQL Server, Windows 10, and Office Excel.
Talk to a Progent Computer Support Expert
To see how you can get in touch with a Progent network consultant for remote or on-premises support in , call 1-800-993-9400 or go to Online Computer Help.