For small company network systems located within the state of Michigan, Progent's Microsoft and Cisco authorized professionals can deliver phone support and troubleshooting to resolve your network troubles quickly and cost effectively. Progent has developed enterprise-grade skills, sophisticated utilities, and support databases to identify and repair IT problems without the cost and delays associated with on-site technical service dispatches.

If your Michigan small business is located outside of the larger metro areas such as Detroit, Grand Rapids, Warren, Sterling Heights, Flint, Lansing, or Ann Arbor, your local network systems support options may be limited in technical expertise, or not available during a crisis. This can result in a office network that is unstable or causing productivity loss due to technical issues continuing for too long. Progentís staff of seasoned network consultants average more than 12 years of real-world computer industry experience, in the trenches of network systems support, performing a large variety of technical projects for a extensive range of clients. This means you get not only the technical skills needed for the job, but a consultant with demonstrated methods for applying that expertise to deliver excellent network solutions.

NetApp SAN Storage Solutions
Progent can provide enterprise customers online or onsite NetApp SAN consulting services for NetApp's complete line of SAN products including ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVault and OSSV incremental D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for storage partitioning, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Components of NetApp SAN storage solutions supported by Progent include SAN architecture, hybrid-cloud deployment, virtualization, migrations, transparent patching, system management, information assurance, high availability, and remediation. Progent can provide Level 3 support to assist you to take care of issues with NetApp SAN deployments efficiently following leading practices.

Wide and In-depth Expertise with Office Networking
Progentís team of more than 100 networking consultants means customers benefit from the leverage of more than a thousand years of cumulative background and collective knowledge to repair the most troublesome network issues. Progentís accredited network consultants have the knowledge and experience to identify fixes fast and deliver them affordably.

ProSight Active Security Monitoring (ASM) Next-Generation Endpoint Protection and Ransomware Defense
The ProSight Active Security Monitoring endpoint protection (EPP) solution incorporates next generation behavior-based machine learning tools to guard endpoint devices and servers and VMs against new malware assaults such as ransomware and email phishing, which easily escape legacy signature-based AV tools. ProSight ASM safeguards on-premises and cloud-based resources and provides a single platform to address the entire malware attack lifecycle including blocking, detection, containment, remediation, and forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered attacks. Read more about Progent's complete ProSight line of low-cost network management outsourcing services for small and mid-size businesses.

Juniper Networks Consulting
Progent's Juniper Networks-authorized network consultants can help your company to design and implement Juniper Firewall and VPN technology, optimize and troubleshoot your infrastructure, and upgrade efficiently from discontinued equipment to the latest versions. Progent's Junos OS consultants can provide support for Juniper's premiere network operating system to enable your business to simplify the management and strengthen the security of your Juniper VPN devices firewalls, and routers. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS operating system platformS and can help you manage networks that incorporate a combination of Juniper's software platforms.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the assistance of a certified VMware VCDX consultant to help you plan, deploy, manage and repair VMware vSphere and vCloud-based virtualization ecosystem for local networks, cloud environments, or hybrid systems. Progent's VMware vSphere consultants can provide advanced knowledge for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent offers extensive understanding of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator and vCloud used for managing private and public cloud and hybrid cloud environments that deliver maximum availability, fault tolerance, and disaster recovery.

CISM-certified Cybersecurity Management Consultants
Progent offers the services of CISM Certified cybersecurity management experts. The Certified Information Security Manager (CISM) committee describes the core competencies and international standards of performance that information security professionals are required to learn. It provides executive management the assurance that consultants who have earned their CISM certification possess the background and knowledge to provide effective security management and consulting consulting.

Microsoft Dynamics NAV Consulting
The most recent release of Microsoft Dynamics NAV includes powerful new features including Personalized Role Centers, improved BI and reporting options, and advanced workflow support. Progent's Microsoft Dynamics NAV consulting professionals can provide programming, configuration and debugging support to help your company to benefit from Microsoft Dynamics NAV. Progentís consultants can show you how to integrate Microsoft Dynamics NAV ERP software to other services and programs. Also, Progent can help your organization to create and utilize databases so you can enhance your knowledge of your business, attract additional clients, refine your marketing strategies, and build successful alliances.

ProSight LAN Watch Server and Desktop Monitoring Service
ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management technology to help keep your IT system operating efficiently by tracking the health of vital assets that power your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your designated IT management staff and your Progent engineering consultant so that any potential problems can be addressed before they can disrupt your network. Find out about Progent's complete ProSight portfolio of affordable outsourced network management services for small and mid-size organizations.

Design and Configuration Support for Meraki Cloud-managed Wireless APs
Progent's Cisco Meraki wireless access point consultants provide online and onsite support services to assist organizations of any size to plan, deploy, maintain, expand or debug Wi-Fi systems that include Cisco Meraki cloud-managed wireless access points. Progent can help your business to set up and manage Meraki-based Wi-Fi networks for environments that range from a teleworker's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco technology such as Catalyst, Nexus and Meraki switches, routers and firewalls to create a cohesive network infrastructure that delivers identical access, responsiveness, security, manageability and uptime for wired and Wi-Fi clients irrespective of their location or computing device. (See Cisco Meraki switches consulting services.)

Progent's Integration Services for Windows 2012 R2 Server Essentials
Windows Server 2012 R2 Essentials is a value-priced, entry-level platform that enables small organizations to transition from the older stand-alone on-premises datacenter to the contemporary hybrid networking paradigm that includes local and virtualized cloud-hosted software and infrastructure. Progent's certified Windows Server 2012 R2 Essentials consulting experts can provide cost-effective remote consulting and troubleshooting services for Microsoft Windows Server Essentials. Progent can help you to determine the possible productivity and cost benefits of moving to Windows Server Essentials and implementing a hybrid on-premises/cloud model for your computing environment. Progent offers comprehensive project management to help you design and carry out a smooth move to Microsoft Windows Server Essentials, Office 365, and other Microsoft Cloud applications and services. (Learn about Progent's Office 365 Exchange Online integration with on-premises Exchange deployments and Microsoft Azure planning and integration support.) Progent also offers continuing consulting help, troubleshooting, and training.

Virtualization Support
Virtualization techniques allow IT organizations to maximize resource utilization, streamline network management, and enhance application availability and data protection. operate several virtual servers on one actual processor. Common usage scenarios for virtualization are resource consolidation, low-cost hosts for programs that only run on outdated operating systems, and affordable isolation of application programming or testing environments from production ones. Progent's virtual server consultants offer Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtual networking consulting services, Windows 2008 Hyper-V Virtual Server help, VMware vSphere configuration and troubleshooting, VMware NSX virtual network design and management, and Citrix XenServer virtual server assistance. Progent can install virtual machines to optimize speed, reliability and ease of administration while simultaneously lowering costs; suggest and validate business recovery strategies that minimize downtown in the event of a catastrophe; and deliver ongoing maintenance, repair, and consulting assistance as computer technology advances.

Progent's Consulting and Development Support for Amazon Marketplace Web Service (Amazon MWS)
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to streamline their operations by automating key sales activities including listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales processes, merchants can expand their market, lower their cost of sales, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring so you can cut development time and speed up your return on investment.

Certified Expertise for Information Assurance and SIEM Solutions
GIAC was established in 1999 to certify the skill of network security experts. GIAC certifications are acknowledged by companies and institutions throughout the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer support for all of the security capabilities covered within the GIAC certification such as evaluating network security mechanisms, event management and response, intrusion detection, web application security and SIEM solutions for compliance with regulatory requirements for reporting security events.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that allows you to specify, automate and test a repeatable runbook for recovering services quickly following an outage. SRM supports centrally managed and automated recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. Site Recovery Manager also enables non-disruptive testing for disaster recovery, upgrades and patches and can generate reports to confirm complete service recovery, validate Service Level Agreements and demonstrate compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consulting expert to assist your organization to plan, configure, test and administer a DR system powered by VMware Site Recovery Manager.

Response Time of Progent's TRC for Remote Technical Support
Progent's Technical Response Center is dedicated to delivering the best quality of online network support available for both emergency as well as standard issues. For urgent issues that impact many workers, vital personnel, or a line-of-business application, the TRC can engage within an hour. For non-critical issues, the TRC is committed to respond in less than two hours. Under any circumstance, your ticket will be created quickly and accurately, You will receive a confirmation from the ticketing system, and the TRC will contact you on every corrected issue to confirm you are satisfied with the outcome and ready to close the trouble ticket. Find out more concerning Progent's Technical Response Center Customer Commitment.

Get in Touch with a Progent Computer Consultant
To see how to contact a Progent computer support expert for online or onsite help in , phone 1-800-993-9400 or visit Online Computer Help.