If your business IT network is in the state of Michigan you can have quick phone-based technical support from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified expert to help with emergency issues affecting your network. Progent offers the services of one of the largest groups of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consultants available by phone of any independent service organization in the U.S. Rates are reasonable, billing is per minute, sign-up is immediate, and support is world class.
If your Michigan business is located some distance from major urban neighborhoods such as Detroit, Grand Rapids, Warren, Sterling Heights, Flint, Lansing, or Ann Arbor, the availability of UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers may be limited during an emergency. This can cause lost income for your business, angry clients, unproductive workers, and defocused executives. By utilizing Progent's remote support, you have access to a Certified professional who can offer help whenever you have to have it to get your computer network running.
Since Progent bills for online support on a per-minute basis, your company owes only for services provided. Progent asks for no initialization charge. Many remote consulting organizations apply significant minimum time requirements or charge for each fifteen minutes or longer. Progent's small granularity and straightforward pricing model do away with big tabs for quick solutions.
If your Michigan company needs online assistance for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's remote support, phone 866-776-4368, or refer to Contact Progent.
What Makes Progent's Remote Technical Support Services Special?
Progent's seasoned team of online support engineers possesses a broad array of in-depth information technology knowledge. This allows Progent's online service experts to resolve the most challenging network trouble faster than is possible with ordinary third-party support organizations or with the in-house IT resources commonly found in smaller businesses. Progent has refined the tools and experience to repair technical issues economically in many different network environments that feature mixtures of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (Check out Progent's client testimonials.)
Progent's UNIX/Linux, Solaris, macOS and OS X, and CISCO CCIE service specialists have qualified for advanced credentials such as Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote support experts also hold a variety of key Cisco credentials which include Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional, Voice Professional (CCVP), and Design Associate.
To help businesses that run environments based on a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft operating systems, Progent's remote support group can provide the expertise of consultants have earned prestigious Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering advanced security expertise, Progent offers remote support from engineers who have earned a variety of security credentials such as CISM Engineers, CISSP experts, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's expertise coupled with Progent's group approach to fixing network problems streamlines trouble ticket escalation, if appropriate, to specialists with sufficient competence to resolve unusually intractable problems. This speeds up resolutions of emergency problems, avoids network downtime, and minimizes maintenance invoices.
For businesses throughout Michigan, Progent offers virtually instant online access to a UNIX, Linux, Sun Solaris, macOS or OS X consultant for urgent support to repair network issues that are damaging productivity and are beyond the comfort zone of your ordinary computer service organization. Progent's UNIX/Linux, Solaris, macOS and OS X, and Cisco CCIE-Certified network experts can analyze your system by means of advanced remote support technologies in order to deliver fast and economical analysis and remediation of critical IT problems.
Services Progent's Online Consulting Specialists Can Offer Your Michigan Company
Progent service specialists are qualified to provide advanced help for an extensive array of UNIX/Linux, Apple Mac, Cisco, and Microsoft solutions such as:
Remote Support Services for UNIX, Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X online computer service staff can assist Michigan small businesses to maintain an extensive assortment of computer products and technologies including system architecture, messaging solutions, security consulting for computer systems and company processes, Windows integration with UNIX, Linux, Sun Solaris, or Apple macOS and OS X platforms, virtual server technologies for processor consolidation and streamlined management, and transitioning from outdated applications to modern solutions powered by newer versions of UNIX, Linux, Solaris, Apple macOS and OS X, or Windows.
Progent's service experts offer remote troubleshooting for systems based on leading versions of UNIX such as:
Apple macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
SCO UNIX and
Silicon Graphics IRIX or familiar Linux platforms such as
Cisco Network Infrastructure and Security Technology
Progent is unmatched in the network support industry for offering immediate and economical communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after networking professionals who are awarded this rare credential by completing strenuous testing supervised by Cisco. In most cases CCIEs are hired by big enterprises or nationwide Internet service providers (ISPs), and so their skills are not easily accessible to small and mid-size businesses.
Progent is one of the rare IT consulting firms that makes sure that CCIEs stay accessible to help small and medium sized organizations. Also, Progent facilitates fast access to a CCIE via telephone so you can receive timely assistance for critical system problems that are hurting your business but are beyond the experience of your ordinary IT support personnel. Progent's CCIE support experts can access your network via secure on-line troubleshooting technology to provide rapid and cost-effective diagnosis and repair of serious network trouble.
Cisco Authorized consultants from Progent can assist you to plan, setup, and maintain an integrated information system that can streamline business processes, reduce costs, and speed time to productivity. By offering Cisco integrated services routers expertise with Cisco Catalyst switches consulting services and Cisco wireless products configuration help, Progent can significantly improve the strategic value of your connectivity environment in Michigan. For more concerning Progent's services for Cisco network appliances, see Cisco Network Engineering Services.
Microsoft Partner for Online Consulting for Microsoft Windows
Progent's Microsoft-expert online service professionals can provide computer system troubleshooting and IT help for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can offer your organization the assistance of support engineers who can help your company with a wide variety of technology practice areas such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 maintenance,
MS Exchange 2016 Server migration, Exchange Server 2013 integration,
Exchange Server 2010 monitoring and support,
SharePoint 2016 migration and hybrid deployment consulting,
SharePoint Server 2019 planning and integration,
Skype for Business Server planning and deployment support and Lync Server 2010 maintenance, Microsoft Forefront Threat Management Gateway management and ISA Server migration, MS SQL Server 2017 consulting,
Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring,
System Center 2012 Operations Manager network monitoring,
Project Server and Server Online training,
SBS Server support, and
Windows 2012 R2 Essentials cloud integration.
Premier System Security Consultants
Progent offers you the services of expert CISA, CISM, and ISSAP security consultants who offer a variety of system protection solutions to improve the protection of your UNIX/Linux, Sun Solaris, or Apple macOS and OS X network against attacks or help you to recover quickly from an assault. Security solutions provided Progent include: extensive security audits using tools such as GFI LANguard, AMAP Application Scanner, and utilities from Solar Winds and Hydra; fast recovery from malicious attacks; configuring firewalls; planning secure techniques for remote and mobile connectivity; protecting your messaging infrastructure against spam and DHA attacks; and offering continual network monitoring. To learn additional information concerning Progent's security services for small and medium-size businesses, see Progent's Professional Services for Network Security.
Business Applications Services: Webinar Training, Development, Integration
Progent's Apple Mac technology experts can promote the creative aspect of Macintosh computing by providing consulting services and education in graphics, sound, and motion video. Progent's support professionals can provide expertise in a range of Apple Mac programs including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or configuring an audio/video post-production facility.
Progent's Application Experts Team can supply in-depth engineering support and training in special application fields including ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers expertise, customization, and training for Microsoft business applications including Microsoft CRM, MS Office Project, Word, and Microsoft Office Excel. To learn more concerning Progent's consulting, customization, and education services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Group.
Help Desk Call Center Support Options
Progent offers three support programs for Call Center assistance including UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Services, and Helpdesk Consulting and Staffing Services.
Progent is a Microsoft Partner and has a skilled team of Cisco-authorized network infrastructure experts. Progent's Help Desk Call Center staff of seasoned UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft experts are ready to provide your customers instant communication with a reliable support resource with years of experience in telephone-based help and remote access troubleshooting for small and midsize business information systems. Progent's concentration is on earning the Help Desk a positive recognition as a solid driver of business productivity, and Progent's target is to resolve rather than just report problems. To read more on Progent's Help Desk service and outsourcing, go to Progent's Help Desk Call Center Support.
Progent's Remote Service Technologies
Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Specialist Immediately
Progent's highly evolved service reporting application stores comprehensive documentation for all service provided to Progent's clients. Each authorized Progent staff engineer has access to the history of services delivered to each customer by any staff member. This database of issues and solutions is structured as a conveniently retrievable internal knowledge base that permits Progent's remote technical professionals to share their knowledge company-wide to ensure that the value of Progent's technical support improves over time. Progent's partnerships with key industry leaders such as Cisco and Microsoft make available additional vast support knowledge bases as well as to vendors' in-house engineering personnel that enable Progent's remote service experts to come up with the optimal solutions promptly.
To learn how you can contact a UNIX, Linux, Solaris, macOS or OS X engineer or a Certified CCIE for urgent phone-based engineering assistance in Michigan, call 1-800-993-9400 or go to Expert Online Computer Support.