If your company computer network is in Michigan you can now get fast phone-based access to a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE consultant to resolve critical problems affecting your network. Progent maintains among the largest groups of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consulting experts available remotely of any nationwide support firm in the United States. Rates are reasonable, billing is per minute, engagement is fast, and support is world class.
In case your Michigan business is some distance from more populated metropolitan areas such as Detroit, Grand Rapids, Warren, Sterling Heights, Flint, Lansing, or Ann Arbor, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts may be limited when there's a network crash. This can cause lost revenue for your business, angry clients, unproductive workers, and defocused management. By calling Progent's online services, you can get in touch with a Premier professional who can offer expertise whenever you require it to get your information system operating.
Since Progent charges for telephone-based support per minute, your business pays exclusively for services provided. Progent requires no initialization surcharge. Some remote consulting organizations apply significant minimum time requirements or charge for each quarter hour or more. Progent's one-minute granularity and straightforward pricing model save you from big bills for speedy solutions.
If your Michigan business needs remote help for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's remote support, call 866-776-4368, or see Contact Progent.
Why is Progent's Remote Support Program Unique?
Progent's experienced team of online consulting professionals offers a wide array of in-depth information technology skills. This enables Progent's online technical support specialists to resolve the most complex network trouble more quickly than is feasible with typical third-party support organizations or with the in-house support resources commonly available to smaller companies. Progent has refined the technology and skills to repair problems economically in many different computer configurations that incorporate mixtures of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (See Progent's customer testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE support experts have been awarded professional credentials including Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote service experts also hold a variety of high-level Cisco credentials which include Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional, Voice Professional (CCVP), CCDA and CCDP.
In order to assist businesses that maintain environments based on a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows operating systems, Progent's remote support team makes available the expertise of consultants who hold important Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). To provide company-wide security consulting, Progent provides remote support from professionals with a variety of security certifications such as Certified Information Security Manager (CISM) consultants, CISSP specialists, and Information System Security Architecture Professional engineers. The range of Progent's expertise combined with Progent's group approach to repairing network problems allows trouble ticket escalation, if appropriate, to specialists with sufficient competence to deal with unusually intractable problems. This speeds up resolutions of urgent network problems, prevents system downtime, and minimizes technical support bills.
For organizations anywhere in Michigan, Progent offers fast online access to a UNIX, Linux, Solaris, macOS or OS X consultant for emergency help to repair technical issues that are impacting productivity but are beyond the comfort zone of your on-hand computer service group. Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE-Premier service team can interface with your system with advanced remote support technologies in order to provide fast and efficient diagnosis and remediation of serious computer problems.
Troubleshooting Services Progent's Phone-based Support Specialists Can Provide Your Michigan Business
Progent network engineers are qualified to offer advanced support for an extensive set of UNIX, Apple, Cisco, and Microsoft technologies including:
Remote Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and macOS and OS X remote technical support staff can help Michigan companies with a comprehensive array of computer products and technologies such as system infrastructure, messaging support, security consulting for computer systems and business processes, Windows coexistence with UNIX/Linux, Sun Solaris, or macOS and OS X platforms, virtual server products for processor consolidation and centralized management, and moving from dated applications to contemporary environments based on updated versions of UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft Windows.
Progent's support professionals offer online technical help for computers powered by major variants of the UNIX OS such as:
macOS and OS X,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX or common Linux packages such as
Debian GNU/Linux and
Cisco Network Architecture and Security Products
Progent leads the computer support industry for providing immediate and affordable access to Cisco CCIEs. Cisco-certified CCIEs are elite network engineers who earn this advanced credential only after strenuous examinations given by Cisco. Most Cisco CCIEs are hired by large corporations or nationwide Internet service providers, and consequently their skills are not readily accessible to smaller companies.
Progent is one of the only IT technology consulting organizations that makes sure that CCIEs are accessible to assist small and medium sized businesses. Also, Progent facilitates convenient access to a CCIE via telephone so that you can benefit from immediate assistance for urgent system problems that are disrupting your productivity but are outside the scope of your ordinary IT support providers. Progent's CCIE support experts can connect to your environment via sophisticated on-line support tools in order to perform fast and affordable analysis and remediation of serious system anomalies. To learn additional information about Progent's expertise in Cisco network appliances, visit Cisco Network Professional Expertise.
Microsoft Partner for Phone-based Technical Support for Windows
Progent's Microsoft-expert online service experts can provide computer system repair and IT help for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your company the assistance of support engineers who can assist your company with a broad variety of technology expertise such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 maintenance,
Microsoft Exchange 2016 Server migration, Exchange Server 2013 configuration,
Exchange 2010 monitoring and support,
SharePoint Server 2013 application development,
Microsoft Skype for Business Server configuration support and Lync Server maintenance, Microsoft Forefront TMG administration and ISA Server migration, Microsoft SQL Server 2017 consulting,
SQL Server 2016 migration and development, and SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server and Server Online planning,
Small Business Server 2011 support, and
Windows Essentials migration and cloud integration.
Certified Security Consultants
Progent offers you contact with certified CISM, CISA and CISSP security engineers who offer a range of security services that can bolster the immunity of your UNIX, Linux, Sun Solaris, or Apple macOS and OS X environment against attacks or help you to revive fast from an attack. Security services available from Progent include: extensive security evaluation using technologies such as GFI LANguard, AMAP Application Scanner, and products from Solar Winds and Hydra; efficient recuperation from virus and worm attacks; configuring firewalls; planning secure techniques for remote and mobile connectivity; securing your email infrastructure against spam and directory harvest attacks; and implementing continual network monitoring. To find out more information on Progent's security expertise for small and medium-size businesses, go to Progent's Consulting Expertise for Network Security.
Business Applications Services: Webinar Training, Development, Integration
Progent's Mac technology consultants can promote the creative facets of Mac environments by offering help services and training in imaging, sound, and motion video. Progent's support professionals offer help in a variety of Apple Mac programs such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or setting up an audio/video production facility.
Progent's Application Experts Team offers professional consulting expertise and education in specific application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers consulting, custom development, and training for familiar Microsoft applications including CRM, MS Project, MS Office Word, and Microsoft Excel. To learn more on Progent's consulting, custom development, and education offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Services.
Help Desk Support Options
Progent provides three support programs for Help Desk services including UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Consulting and Staffing.
Progent's Call Center Outsourcing Services are intended primarily for companies who need the timely availability of an effective Help Desk but who have limited budgets and internal support bandwidth. Progentís Virtual Help Desk is a seamless supplement to your existing Call Center staff. Progent can act as a main Help Desk Call Center for your organization, represent an escalation alternative for tough network problems, or be available in overflow situations when your other service providers are too busy. Progent's Help Desk Call Center Consulting Services can aid you in building an efficient new Call Center or enhancing your existing one, evaluating or programming Help Desk application software to meet the special requirements of your company, or providing temporary personnel to work online in conjunction with your in-house Call Center group to deal with demanding events such as software migrations.
Progent is a Microsoft Partner and maintains a large team of Cisco-certified network specialists. Progent's Help Desk team of experienced UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft professionals can offer your clients easy communication with a dependable technical support resource with years of experience delivering phone help and online repair service for small and medium-size business networks. Progent's focus is on giving the Help Desk Call Center a respected recognition as a solid contributor to business success, and Progent's target is to resolve rather than simply report problems. To read more concerning Progent's Help Desk support and outsourcing services, visit Progent's Help Desk Services.
Progent's Online Technical Support Technologies
Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Expert Immediately
Progent's powerful customer support database system keeps extensive documentation for all service provided to Progent's clients. Every active Progent team engineer has access to the details of services provided to each customer by any team engineer. This history of problems and solutions is organized as a readily retrievable internal database that permits Progent's remote support professionals to communicate their experiences company-wide to make sure that the quality of Progent's support grows daily. Progent's certifications with major industry leaders including Cisco and Microsoft permit access to other extensive technical support databases as well as to manufacturers' internal technical personnel that enable Progent's remote consulting specialists to find the optimal solutions promptly.
To learn how you can contact a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco certified CCIE for emergency remote engineering assistance in Michigan, phone 1-800-993-9400 or visit Urgent Online Computer Support.