If your company network is in the state ofMichiganyou now have fast online access to a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE consultant to resolve emergency issues that threaten your IT network. Progent offers the services of among the most extensive groups of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consulting experts accessible by phone of any independent service firm in the country. Rates are competitive, charges are per minute, engagement is immediate, and service is world class.
In case yourMichiganoffice is situated outside of more populated urban neighborhoods likeDetroit, Grand Rapids, Warren, Sterling Heights, Flint, Lansing, or Ann Arbor, access to UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers may be limited when you have a crisis. This could mean lost revenue for your company, upset customers, idle workers, and distracted executives. By calling Progent, you can get in touch with a Certified engineer who can provide help whenever you need it to keep your information system operating.
Because Progent bills for telephone-based service by the minute, your business pays only for technical help received. Progent requires no service activation charge. Many remote service companies have large minimum payments or charge for every quarter hour or more. Progent's one-minute granularity and straightforward billing model eliminate unexpectedly large bills for quick fixes.
If your Michigan business requires remote assistance for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's online support, phone 866-776-4368, or refer to Contact Progent.
What Makes Progent's Remote Technical Support Program Unique?
Progent's seasoned staff of online support engineers has a broad array of in-depth information technology skills. This enables Progent's remote technical support specialists to resolve the most challenging network trouble more quickly than is possible with ordinary independent service firms or with the internal support staff usually found in small or mid-size businesses. Progent has refined the tools and experience to repair technical issues efficiently in a wide variety of computer configurations that feature mixtures of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (Refer to Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE support experts have qualified for major certifications including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote service team members also have a variety of key Cisco credentials including Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, CCSP, Voice Professional (CCVP), and Design Associate.
To assist companies that run environments based on a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows operating systems, Progent's online support group makes available the help of engineers who hold prestigious Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering company-wide security expertise, Progent provides online support from professionals who have earned recognized security credentials such as Certified Information Security Manager (CISM) consultants, CISSP experts, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's expertise coupled with Progent's cooperative approach to repairing technical problems allows service escalation, if needed, to experts with sufficient background to deal with particularly intractable support calls. This speeds up remediation of emergency network problems, avoids network disruption, and reduces technical support invoices.
For organizations in the state of Michigan, Progent enables fast remote contact with a UNIX/Linux, Solaris, macOS or OS X specialist for critical expertise to fix computer problems that are damaging business productivity but are outside the scope of your ordinary network service organization. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CCIE-Certified service team can analyze your system using state-of-the-art remote support utilities in order to perform quick and affordable analysis and remediation of critical network problems.
Services Progent's Phone-based Consulting Specialists Can Provide Your Michigan Business
Progent's network consultants are qualified to provide advanced assistance for an extensive array of UNIX/Linux, Apple, Cisco, and Microsoft Windows solutions including:
Online Expertise for UNIX/Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X online technical service staff can help Michigan small businesses with an extensive array of information products and technologies that include system infrastructure, messaging solutions, security expertise for computer systems and company operations, Windows integration with UNIX/Linux, Sun Solaris, or macOS and OS X systems, VMware technologies for processor economization and centralized management, and moving from dated applications to modern solutions powered by newer versions of UNIX, Linux, Sun Solaris, macOS and OS X, or Windows.
Progent's support professionals can provide remote troubleshooting for systems based on major versions of the UNIX OS such as:
macOS and OS X,
IBM AIX Operating System,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SCO UNIX and
SGI/Irix or mainstream Linux products such as
Debian GNU/Linux and
Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the IT consulting industry for offering immediate and affordable communication with Cisco CCIEs. CCIEs are sought-after networking engineers who are awarded this prestigious credential only after strenuous testing given by Cisco. Most Cisco CCIEs are hired by large corporations or nationwide Internet service providers, and so their expertise is not conveniently accessible to the general public.
Progent is among the few computer service organizations that makes sure that CCIEs are accessible to assist small and mid-size organizations. Also, Progent can provide quick contact with a Cisco CCIE via phone so your company can get timely support for urgent system problems that are hurting your business but are not within the comfort zone of your ordinary IT maintenance resources. Progent's CCIE consultants can access your network using secure on-line troubleshooting technology in order to execute quick and economical diagnosis and remediation of serious network trouble.
Cisco Certified consultants from Progent can help your company to plan, implement, and manage an integrated network infrastructure that can simplify business processes, reduce expenses, and accelerate time to positive ROI. By combining Cisco broadband routers expertise with Cisco Catalyst switches support and Cisco wireless products integration assistance, Progent can greatly improve the business value of your connectivity environment in Michigan. To find out additional information on Progent's services for Cisco network appliances, visit Cisco Technology Engineering Expertise.
Microsoft Certified Partner for Phone-based Expertise for Windows
Progent's Microsoft-premier remote service experts can deliver computer problem solving and IT help for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can provide your organization the assistance of consulting engineers who can help you with a wide range of technology practice areas including
Microsoft Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
MS Exchange 2019 planning and configuration,
Microsoft Exchange Server 2016 migration, Exchange Server 2013 configuration,
SharePoint Server 2019 planning and deployment,
SharePoint Server 2016 migration consulting,
Microsoft Teams configuration help,
Microsoft Skype for Business Server planning and deployment consulting and Lync 2010 maintenance, Microsoft Forefront Threat Management Gateway management and ISA Server 2006 migration, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting,
SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring and analytics,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server and Server Online training,
Small Business Server consulting, and
Windows Essentials cloud integration.
Premier Network Security Consultants
Progent offers you contact with accredited CISM, CISSP and ISSAP security professionals who offer a range of system protection services that can improve the resistance of your UNIX, Linux, Sun Solaris, or Apple macOS and OS X network against attacks or help you to recuperate promptly from an assault. Security services offered by Progent include: in depth security analysis using utilities such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and products from Solar Winds and Nikto; rapid recuperation from virus and worm attacks; configuring firewalls; establishing safe techniques for off-site and mobile access; securing your messaging system from spam and DHA attacks; and setting up 24x7 proactive monitoring. To read more information about Progent's security support for small and midsize companies, visit Progent's Engineering Expertise for Network Security.
Applications Services: Online Classes, Development, Troubleshooting
Progent's Mac technology experts can promote the creative facets of Macintosh computing by providing consulting services and education in graphics, audio, and motion video. Progent's consultants offer help in a variety of Mac applications including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special jobs such as capturing or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Group can supply professional consulting support and training in specific application fields such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers expertise, programming, and education for familiar Microsoft applications including CRM, MS Office Project, Office Word, and Excel. For more about Progent's expertise, customization, and training services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Services.
Call Center Support and Outsourcing Alternatives
Progent offers a variety of support programs for Help Desk assistance : UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing Services.
Progent's Help Desk Call Center Outsourcing Services are intended primarily for companies who need the immediate availability of an effective Help Desk but who have limited budgets and IT management bandwidth. Progentís Virtual Help Desk is a seamless extension of your existing Help Desk staff. Progent can act as a primary Help Desk Call Center for your business, represent an escalation alternative for the most challenging technical problems, or be available in overflow situations when your other service providers are too busy. Progent's Call Center Consulting Services can assist you in establishing an effective new Call Center or improving your existing one, selecting or programming Help Desk application software to address the special needs of your company, or adding temporary personnel to work online with your in-house Help Desk resources during high-demand events such as system upgrades.
Progent is a Microsoft Partner and has a large roster of Cisco-authorized network specialists. Progent's Call Center staff of experienced UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft professionals can give your customers fast contact with a large support resource with years of experience in phone support and online repair service for small and medium-size business information systems. Progent's focus is on giving the Call Center a respected reputation as a major contributor to company productivity, and Progent's mission is to resolve and not merely document problems. To read more information on Progent's Help Desk Call Center support and outsourcing, refer to Progent's Help Desk Services.
Progent's Online Technical Support Tools
Progent has deployed an arsenal of customized technologies, evolved over many years of field experience, focused on promoting the highest quality of efficiency for providing remote engineering support and troubleshooting for small and midsize business IT networks. Progent provides safe VPN support for gateways from multiple leading vendors including Microsoft, Cisco, Sonicwall and Watchguard. Protected VPN online access allows the consultants of Progent's remote service group to connect to your environment without compromising network security.
Progent's powerful service database software keeps thorough histories of all support provided to Progent's clients. Each active Progent staff engineer has access to the details of support delivered to each client by any team member. This history of issues and fixes is structured as an easily accessible internal database that allows Progent's remote technical experts to communicate their experiences company-wide to ensure that the effectiveness of Progent's support services grows daily. Progent's certifications with key vendors such as Cisco and Microsoft permit access to additional vast technical support databases as well as to vendors' in-house support staff that allow Progent's remote consulting experts to arrive at the best solutions promptly.
Contact a UNIX/Linux or Cisco Network Support Expert Immediately
To see how to ask a UNIX, Linux, Solaris, macOS or OS X consultant or a Certified CCIE for urgent phone-based professional support in Michigan, call 1-800-993-9400 or visit Urgent Online Network Support.