If your company IT network is in Michigan you can now get fast online technical support from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified support specialist to help with complex problems involving your IT network. Progent retains among the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consultants available remotely of any nationwide support organization in the United States. Rates are affordable, charges are per minute, sign-up is quick, and service is unbeatable.
In case your Michigan small business is located outside of major metropolitan neighborhoods including Detroit, Grand Rapids, Warren, Sterling Heights, Flint, Lansing, or Ann Arbor, help from UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts is often limited when you have an urgent situation. This can result in a drop in income for your company, upset customers, idle employees, and defocused management. By calling Progent's online services, you have access to a Certified engineer ready to offer help when you have to have it to keep your computer network running.
Since Progent bills for telephone-based help on a per-minute basis, your company is invoiced just for services provided. Progent imposes no initialization fee. Some online support firms have large minimum payments or charge for every quarter hour or longer. Progent's fine granularity and straightforward pricing mechanism save you from big invoices for fast solutions.
If your Michigan company needs online support for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's phone-based support, phone 866-776-4368, or visit Contact Progent.
Why is Progent's Remote Technical Support Program Special?
Progent's seasoned team of remote consulting professionals offers a wide array of world-class information technology knowledge. This enables Progent's remote technical support experts to deal successfully with the most complex technical problems faster than is possible with ordinary third-party support organizations or with the internal IT resources usually available to smaller businesses. Progent has refined the technology and skills to repair technical issues efficiently in a wide variety of computer configurations that feature mixtures of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (Refer to Progent's customer testimonials.)
Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CISCO CCIE service specialists have earned professional certifications including Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online service experts also have a variety of high-level Cisco certifications such as Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional (CCSP), Voice Professional, and Design Professional.
To help companies who run networks powered by a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows technology, Progent's remote service team offers the expertise of support specialists who hold prestigious Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). For delivering company-wide security expertise, Progent provides phone-based contact with professionals who have qualified for the industry's top security credentials such as Certified Information Security Manager consultants, Certified Information Systems Security Professional (CISSP) experts, and ISSAP engineers. The range of Progent's expertise coupled with Progent's group approach to repairing network problems streamlines service escalation, if appropriate, to specialists with sufficient background to resolve unusually intractable problems. This accelerates remediation of serious network problems, prevents system downtime, and minimizes maintenance invoices.
For organizations throughout Michigan, Progent enables immediate online access to a UNIX/Linux, Solaris, Apple macOS or OS X engineer for emergency support to fix network issues that are damaging business productivity and are not within the scope of your in-house IT maintenance organization. Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE-Premier engineers can interface with your network using the latest remote troubleshooting tools in order to deliver fast and efficient analysis and remediation of critical network problems.
Troubleshooting Services Progent's Online Consulting Experts Can Provide Your Michigan Business
Progent's network engineers can deliver advanced assistance for a comprehensive array of UNIX/Linux, Apple Mac, Cisco, and Microsoft products and technologies including:
Online Expertise for UNIX, Linux, Sun Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X remote technical support staff can assist Michigan companies to maintain an extensive set of information products and technologies that include system infrastructure, messaging support, security consulting for networks and company operations, Windows integration with UNIX, Linux, Sun Solaris, or Apple macOS and OS X systems, virtual server options for server economization and streamlined administration, and migration from legacy applications to current solutions powered by updated versions of UNIX/Linux, Sun Solaris, macOS and OS X, or Windows.
Progent's service experts can provide remote technical help for systems based on major versions of the UNIX OS including:
Apple macOS and OS X,
IBM AIX Operating System,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX or mainstream Linux platforms including
Debian GNU/Linux and
Cisco Network Architecture and Security Products
Progent is unmatched in the computer support arena for offering fast and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after network engineers who earn this prestigious credential only after intense testing supervised by Cisco. In most cases CCIEs are hired by big corporations or national Internet service providers, and consequently their skills are not readily accessible to smaller companies.
Progent is among the only IT consulting firms that makes sure that CCIEs are available to assist small and mid-size businesses. Also, Progent can provide convenient contact with a CCIE by phone so your company can benefit from timely assistance for complex network problems that are hurting your business but are beyond the comfort zone of your usual network maintenance providers. Progent's CCIE consultants can access your network by means of the latest on-line support technology in order to provide fast and cost-effective diagnosis and remediation of urgent network anomalies.
Cisco Premier experts from Progent can assist you to architect, setup, and maintain a converged network infrastructure that can simplify operations, cut costs, and speed time to productivity. By offering Cisco integrated services routers experience with Cisco Catalyst switches support and Cisco wireless technology configuration help, Progent can greatly enhance the business value of your network infrastructure in Michigan. To see more information on Progent's services for Cisco network appliances, see Cisco Network Professional Expertise.
Microsoft Certified Partner for Remote Technical Support for Windows
Progent's Microsoft-certified remote support experts offer computer system troubleshooting and IT help for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can offer your company the assistance of support engineers who can help you with a wide range of technology expertise such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 support,
Microsoft Exchange 2019 Server deployment,
MS Exchange 2016 migration, Microsoft Exchange 2013 consulting,
Microsoft Exchange 2010 management,
SharePoint 2016 migration and hybrid integration support,
SharePoint 2019 design and deployment,
Microsoft Skype for Business Server planning and deployment support and Lync Server 2010 migration, Microsoft Forefront TMG management and ISA Server migration, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting,
Microsoft SQL Server 2016 migration and development, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring,
System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server and Server Online training,
Small Business Server 2011 consulting, and
Windows 2012 R2 Essentials cloud integration.
Certified Network Security Experts
Progent offers you contact with accredited CISA, CISM, and ISSAP security professionals who can deliver a range of security solutions that can bolster the resistance of your UNIX, Linux, Solaris, or Apple macOS and OS X environment against internal or external threats or help you to recuperate rapidly from a breach. Security services offered by Progent include: comprehensive security evaluation using technologies such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and software from Solar Winds and Nikto; efficient recovery from malicious attacks; integrating firewalls; designing secure techniques for off-site and mobile access; protecting your email infrastructure against viruses, spam and DHA attacks; and offering 24x7 proactive monitoring. To find out additional information on Progent's security expertise for small and medium-size companies, go to Progent's Engineering Expertise for System Security.
Business Applications Support: Online Classes, Development, Problem Solving
Progent's Mac technology experts can support the creative facets of Macintosh environments by providing consulting services and education in imaging, sound, and video. Progent's consultants offer help in a variety of Apple Mac programs including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or configuring an audio/video post-production facility.
Progent's Application Experts Team offers in-depth consulting support and education in special application fields including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, custom development, and training for popular Microsoft business applications such as CRM, MS Office Project, MS Office Word, and Microsoft Office Excel. To learn more information about Progent's consulting, custom programming, and education offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Group.
Help Desk Support Alternatives
Progent provides a selection of support programs for Call Center assistance that include UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Call Center Process Consulting and Staffing.
Progent is a Microsoft Partner and has a skilled team of Cisco-certified networking specialists. Progent's Help Desk Call Center staff of experienced UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are available to provide your clients easy contact with a reliable support resource with years of experience in phone support and online repair service for small and midsize business information systems. Progent's concentration is on giving the Call Center a respected recognition as a solid contributor to business performance, and Progent's mission is to resolve rather than simply record problems. To read more information concerning Progent's Call Center support and outsourcing, see Progent's Help Desk Support.
Progent's Online Support Tools
Progent has developed an arsenal of optimized tools, refined over more than a decade of field experience, dedicated to enabling the highest standard of efficiency for providing remote engineering help and repair for small and midsize company information systems. Progent offers secure VPN support for gateways from multiple popular sources including Microsoft, Cisco, Netscreen and Checkpoint. Protected VPN online connectivity allows the engineers of Progent's online support team to link to your network remotely without violating corporate security.
Progent's highly evolved customer support database application keeps extensive records for all support provided to Progent's clients. Each active Progent staff engineer has the benefit of the history of services rendered to each client by any staff engineer. This history of issues and fixes is structured as an easily accessible proprietary database that enables Progent's online technical professionals to communicate their experiences with the whole team to make sure that the efficiency of Progent's support grows over time. Progent's partnerships with key vendors such as Cisco and Microsoft permit access to additional extensive support databases as well as to vendors' in-house technical staff that enable Progent's remote consulting experts to find the best solutions promptly.
Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Assistance Specialist Immediately
To find out how you can ask a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Certified CCIE for urgent phone-based engineering expertise in Michigan, call 1-800-993-9400 or go to Expert Online Network Support.