If your company IT network is in the state of Michigan you can depend on quick online contact with a UNIX or Cisco CCIE support specialist to fix emergency problems that threaten your IT network. Progent retains among the most extensive teams of UNIX and Cisco CCIE consultants accessible remotely of any independent support firm in the U.S. Rates are competitive, billing is per minute, sign-up is immediate, and service is world class.
In case your Michigan business is located away from larger metropolitan neighborhoods such as Detroit, Grand Rapids, Warren, Sterling Heights, Flint, Lansing, or Ann Arbor, help from UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts could be limited when there's an urgent situation. This can result in a drop in income for your company, upset clients, idle workers, and distracted executives. By utilizing Progent's remote support, you have access to a Certified engineer who can provide assistance whenever you need it to get your computer network on line.
Since Progent bills for phone support by the minute, your company is invoiced just for services received. Progent requires no service activation fee. Some online support organizations apply significant minimum time requirements or bill for each quarter hour or more. Progent's fine granularity and simple pricing policy do away with large bills for speedy fixes.
If your Michigan business requires remote help for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, visit Progent's remote help, call 866-776-4368, or go to Contact Progent.
What Makes Progent's Online Technical Support Services Unique?
Progent's seasoned staff of remote support engineers possesses a wide range of in-depth computer knowledge. This allows Progent's online technical support specialists to resolve the most challenging network trouble faster than is feasible with ordinary third-party support organizations or with the internal support resources commonly found in small or mid-size companies. Progent has refined the technology and skills to repair problems efficiently in many different computer environments that feature combinations of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (Refer to Progent's client testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE consultants have been awarded major certifications such as Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote service engineers also hold a number of key Cisco credentials such as Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, CCSP, CCVP, CCDA and CCDP.
In order to assist companies that maintain networks based on a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows technology, Progent's online support group offers the assistance of engineers have earned prestigious Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering company-wide security expertise, Progent offers phone-based contact with professionals who have been awarded a variety of security certifications such as CISM Engineers, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional engineers. The scope of Progent's technical knowledge combined with Progent's cooperative approach to fixing network difficulties allows trouble ticket escalation, when called for, to specialists with relevant background to resolve unusually tough problems. This accelerates resolutions of emergency network problems, prevents network disruption, and minimizes maintenance bills.
For organizations in the state of Michigan, Progent enables fast remote contact with a UNIX/Linux, Solaris, Apple macOS or OS X specialist for critical support to troubleshoot computer issues that are damaging business productivity and are outside the experience of your ordinary IT support resources. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE-Certified service team can interface with your network with state-of-the-art remote support technologies in order to deliver quick and efficient analysis and remediation of serious computer problems.
Troubleshooting Services Progent's Phone-based Support Experts Can Provide Your Michigan Business
Progent's service specialists are qualified to offer expert help for a comprehensive set of UNIX, Apple OS X, Cisco, and Windows technologies such as:
Remote Support Services for UNIX/Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X remote computer support team can assist Michigan companies with a comprehensive assortment of information products and technologies such as system architecture, email support, security expertise for computer systems and company operations, Windows coexistence with UNIX, Linux, Solaris, or Apple macOS and OS X systems, virtual server products for processor economization and centralized administration, and moving from legacy applications to current environments powered by updated versions of UNIX/Linux, Sun Solaris, macOS and OS X, or Windows.
Progent's service experts offer online technical help for computers powered by major versions of the UNIX operating system including:
macOS and OS X,
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX or familiar Linux packages including
Cisco Network Infrastructure and Security Products
Progent leads the IT consulting arena for offering immediate and economical communication with Cisco CCIEs. Cisco-certified CCIEs are sought-after networking professionals who are awarded this prestigious credential by completing strenuous testing supervised by Cisco. Usually Cisco CCIEs work for big enterprises or nationwide Internet service providers (ISPs), and as a result their skills are not easily accessible to small and mid-size businesses.
Progent is one of the only computer consulting firms that ensures that Cisco CCIEs stay accessible to help small and mid-size organizations. In addition, Progent offers quick communication with a Cisco CCIE via phone so you can benefit from immediate help for critical system problems that are impacting your business but are outside the comfort zone of your usual network maintenance providers. Progent's CCIE engineers can connect to your environment using sophisticated on-line troubleshooting tools to provide quick and cost-effective analysis and remediation of urgent system trouble.
CCIE Authorized engineers from Progent can assist you to plan, implement, and service a converged information system that can simplify operations, cut expenses, and speed time to positive ROI. By providing Cisco broadband routers expertise with Cisco Catalyst switches consulting services and Cisco wireless technology configuration help, Progent can greatly enhance the strategic value of your integrated network in Michigan. To see additional information on Progent's support for Cisco infrastructure, visit Cisco Technology Professional Expertise.
Microsoft Certified Partner for Online Consulting for Microsoft Windows
Progent's Microsoft-certified online service professionals can provide network repair and IT help for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your company the expertise of support professionals who can assist your company with a broad variety of platform practice areas such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 support,
MS Exchange 2019 deployment,
MS Exchange 2016 planning and deployment, Exchange 2013 configuration,
Exchange Server 2010 monitoring and support,
SharePoint Server 2016 migration expertise,
SharePoint Server 2019 design and integration,
Skype for Business Server planning and deployment consulting and Lync Server 2010 maintenance, Forefront Threat Management Gateway administration and ISA Server migration, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting,
SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring,
System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server and Server Online training,
Small Business Server 2011 support, and
Windows Essentials cloud integration.
Certified Network Security Engineers
Progent offers you the services of certified CISM and ISSAP security engineers who can deliver a variety of system protection solutions that can enhance the immunity of your UNIX/Linux, Sun Solaris, or macOS and OS X environment against assaults or assist your business to revive promptly from an assault. Security solutions available from Progent include: extensive security analysis using tools such as GFI LANguard, AMAP Application Scanner, and software from Solar Winds and Hydra; fast recovery from virus and worm attacks; configuring firewalls; establishing safe techniques for off-site and mobile connectivity; securing your email system against viruses, spam and DHA attacks; and offering 24x7 proactive monitoring. To find out more on Progent's security services for small and midsize businesses, go to Progent's Engineering Expertise for Network Security.
Business Applications Support: Online Classes, Customization, Troubleshooting
Progent's Mac technology experts can promote the creative aspect of Macintosh environments by providing consulting services and education in imaging, audio, and video. Progent's consultants offer expertise in a variety of Mac programs such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or setting up an audio/video post-production facility.
Progent's Application Experts Team can supply in-depth engineering support and education in special application fields including ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, custom development, and training for Microsoft business applications including Microsoft CRM, Microsoft Project, MS Office Word, and Microsoft Excel. To read more information concerning Progent's consulting, custom programming, and training offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Group.
Help Desk Call Center Service and Outsourcing Alternatives
Progent offers a variety of programs for Call Center services that include UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Services, and Help Desk Process Consulting and Staffing Services.
Progent's Help Desk Outsourcing Services are designed mainly for companies who need the immediate availability of an effective Help Desk but who have limited budgets and internal support bandwidth. Progentís Virtual Help Desk is a seamless supplement to your current Call Center staff. Progent can act as a primary Help Desk for your business, serve as an escalation alternative for the most challenging network issues, or be available in those instances when your other service providers are too busy. Progent's Help Desk Consulting Services can assist you in establishing an effective new Help Desk Call Center or improving your current one, evaluating or programming Help Desk Call Center software products to meet the special needs of your business, or providing supplemental personnel to work online with your internal Help Desk Call Center group to deal with demanding events such as system upgrades. To learn additional information on Progent's Call Center service and outsourcing, refer to Progent's Help Desk Call Center Support.
Progent's Remote Technical Support Technologies
Progent has deployed a set of optimized tools, evolved over more than a decade of field experience, dedicated to promoting the most advanced quality of efficiency for delivering remote technical support and repair for small and medium-size company IT networks. Progent provides safe Virtual Private Network support for VPN gateways from a variety of leading companies such as Microsoft, Cisco, Sonicwall and Checkpoint. Protected VPN offsite access enables the experts of Progent's online support team to link to your system remotely without breaching system security.
Progent's powerful service database application keeps thorough documentation for all service provided to Progent's customers. Each authorized Progent staff consultant has access to the details of support provided to every customer by any team engineer. This history of issues and fixes is structured as an easily retrievable proprietary database that allows Progent's online support engineers to communicate their experiences company-wide to make sure that the effectiveness of Progent's support services improves over time. Progent's partnerships with key industry leaders including Cisco and Microsoft make available other vast technical support knowledge bases as well as to vendors' in-house support staff that enable Progent's online consulting experts to find the best resolutions quickly.
Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Assistance Specialist Now
To find out how to ask a UNIX/Linux consultant or a Certified CCIE for urgent phone-based professional help in Michigan, phone 1-800-993-9400 or visit Expert Online Network Help.