If your company computer network is in Michigan you can now get quick online access to a UNIX or Cisco CCIE professional to fix the toughest issues involving your IT network. Progent maintains among the largest teams of UNIX and CCIE-certified consulting experts accessible online of any independent support firm in the United States. The cost is competitive, billing is by the minute, sign-up is quick, and support is world class.
In case your Michigan small business is based some distance from major metropolitan areas including Detroit, Grand Rapids, Warren, Sterling Heights, Flint, Lansing, or Ann Arbor, access to UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts may be problematic when you have a crisis. This could mean a drop in revenue for your business, upset customers, unproductive employees, and defocused executives. By utilizing Progent's online services, you can get in touch with a Premier consultant ready to offer assistance when you require it to keep your information system operating.
Because Progent charges for online help per minute, your business owes only for technical help delivered. Progent requires no service activation surcharge. Many remote support firms apply large minimum fees or charge for each quarter hour or more. Progent's small granularity and simple billing policy eliminate big bills for speedy solutions.
If your Michigan company requires online support for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's phone-based support, phone 866-776-4368, or go to Contact Progent.
What Makes Progent's Remote Support Program Special?
Progent's experienced team of online support professionals has a wide array of in-depth information technology knowledge. This enables Progent's online technical support specialists to resolve the most complex network trouble more quickly than is possible with ordinary independent service organizations or with the internal support staff commonly available to smaller companies. Progent has developed the tools and skills to fix technical issues efficiently in many different computer environments that incorporate combinations of UNIX, Linux, Solaris, macOS and OS X, Microsoft, and Cisco products. (Check out Progent's customer testimonials.)
Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE consultants have been awarded major credentials such as Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online support engineers also hold a variety of high-level Cisco certifications including Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional (CCSP), Voice Professional, CCDA and CCDP.
To help companies that operate networks incorporating a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows technology, Progent's remote support team offers the help of support specialists with prestigious Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide advanced security consulting, Progent provides phone-based support from professionals who have qualified for a variety of security credentials including CISM Engineers, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's expertise coupled with Progent's team-oriented approach to repairing technical problems streamlines trouble ticket escalation, when called for, to experts with relevant background to deal with unusually intractable support calls. This speeds up remediation of urgent network problems, prevents network disruption, and minimizes maintenance bills.
For companies throughout Michigan, Progent enables fast remote contact with a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer for critical help to troubleshoot technical issues that are hurting business productivity and are outside the scope of your on-hand IT service group. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE-Premier network experts can interface with your computer environment using state-of-the-art remote troubleshooting tools that allow them to provide fast and affordable evaluation and remediation of critical computer issues.
Troubleshooting Services Progent's Remote Support Specialists Can Offer Your Michigan Business
Progent network engineers are qualified to offer advanced help for a comprehensive array of UNIX/Linux, Apple OS X, Cisco, and Microsoft Windows solutions including:
Remote Support Services for UNIX/Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and macOS and OS X phone-based technical service team can assist Michigan small businesses to maintain a comprehensive assortment of computer products and technologies such as system architecture, email support, security consulting for computer systems and business operations, Microsoft Windows coexistence with UNIX/Linux, Solaris, or Apple macOS and OS X systems, VMware products for server economization and centralized administration, and migration from dated applications to current environments based on newer versions of UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft Windows.
Progent's support experts offer online troubleshooting for computers based on leading derivatives of UNIX such as:
macOS and OS X,
IBM AIX Operating System,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX or mainstream Linux packages including
Debian GNU/Linux and
Cisco Network Architecture and Security Technology
Progent is unmatched in the network support arena for providing immediate and affordable access to Cisco CCIEs. Cisco-certified CCIEs are sought-after network engineers who qualify for this advanced certification by passing intense testing given by Cisco. Usually Cisco CCIEs are employed by big corporations or national ISPs, and so their expertise is not easily available to smaller companies.
Progent is one of the few IT technology support organizations that ensures that Cisco CCIEs are accessible to help small and medium sized businesses. Also, Progent offers fast access to a CCIE via telephone so you can get timely help for critical system issues that are hurting your business but are beyond the comfort zone of your local system maintenance providers. Progent's CCIE support experts can access your network by utilizing state-of-the-art remote troubleshooting tools to execute rapid and affordable analysis and remediation of urgent system trouble. For additional information concerning Progent's services for Cisco network appliances, visit Cisco Network Consulting Expertise.
Microsoft Partner for Phone-based Expertise for Windows
Progent's Microsoft-certified online support professionals offer computer troubleshooting and IT assistance for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can offer your organization the expertise of support professionals who can assist your company with a wide variety of platform expertise including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 maintenance,
Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 consulting,
Microsoft Exchange Server 2010 maintenance,
SharePoint Server 2013 development,
Skype for Business planning and deployment consulting and Lync maintenance, Forefront TMG administration and ISA Server 2006 maintenance, Microsoft SQL Server 2017 expertise,
SQL Server 2016 integration and development, and SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud monitoring and analytics,
System Center 2012 Operations Manager network monitoring,
Project Server training,
Small Business Server 2011 consulting, and
Windows Essentials migration and cloud integration.
Certified Security Specialists
Progent provides you contact with expert CISA, CISM, and ISSAP security professionals who offer a variety of security services that can strengthen the defenses of your UNIX/Linux, Sun Solaris, or macOS and OS X environment against assaults or assist you to revive fast from an attack. Security solutions offered by Progent include: in depth security analysis utilizing platforms such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and software from Solar Winds and Netcat; fast recuperation from malicious assaults; integrating firewalls; designing secure techniques for remote and mobile access; securing your email system from spam and directory harvest attacks; and setting up round-the-clock network monitoring. To learn more information about Progent's security services for small and medium-size businesses, see Progent's Consulting Expertise for Network Security.
Business Applications Support: Online Classes, Programming, Problem Solving
Progent's Mac technology experts can support the creative facets of Mac computing by offering help services and training in imaging, audio, and video. Progent's consultants offer help in a range of Apple Mac programs such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video post-production studio.
Progent's Application Experts Team can supply professional consulting expertise and training in special application areas including ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers consulting, customization, and education for Microsoft business applications including Microsoft CRM, Office Project, MS Office Word, and MS Excel. To find out more information about Progent's consulting, custom development, and education offerings for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Team.
Help Desk Call Center Outsourcing Options
Progent provides several service offerings for Call Center services : UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Support Services, and Help Desk Operations Consulting and Staffing.
Progent's Help Desk Call Center Outsourcing Services are designed mainly for companies who need the immediate accessibility of a professional Help Desk Call Center but who have relatively small budgets and internal support resources. Progentís Virtual Help Desk is a transparent supplement to your existing Help Desk staff. Progent can act as a primary Help Desk for your business, serve as an escalation resource for tough technical issues, or be available in overflow instances when your other resources are too busy. Progent's Help Desk Consulting Services can assist you in building an efficient new Call Center or enhancing your current one, evaluating or customizing Help Desk application software to meet the particular needs of your company, or adding temporary staff to work online with your internal Help Desk Call Center group during demanding scenarios such as system upgrades.
Progent is a Microsoft-Certified Partner and has a large team of Cisco-authorized network infrastructure experts. Progent's Help Desk Call Center staff of experienced UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals can offer your clients fast contact with a dependable technical support resource with extensive background in telephone-based help and online troubleshooting for small and medium-size business information systems. Progent's concentration is on giving the Help Desk a positive image as a major driver of company productivity, and Progent's target is to resolve rather than simply report problems. To learn more information on Progent's Help Desk Call Center service and outsourcing, go to Progent's Help Desk Services.
Progent's Remote Service Technologies
Progent has deployed a collection of optimized tools, evolved over many years of field experience, focused on promoting the highest standard of service for delivering remote technical support and repair for small and medium-size business information systems. Progent offers secure VPN support for gateways from multiple leading companies such as Microsoft, Cisco, Netscreen and Checkpoint. Protected VPN remote access permits the consultants of Progent's Technical Response Center to connect to your environment without violating corporate security.
Progent's advanced customer support database system includes extensive documentation of all support delivered to Progent's clients. Every active Progent staff consultant has access to the history of support rendered to every client by any team engineer. This history of issues and fixes is structured as an easily accessible proprietary database that allows Progent's remote technical engineers to communicate their experiences company-wide to ensure that the quality of Progent's support services improves over time. Progent's certifications with key industry leaders including Cisco and Microsoft make available additional extensive technical support knowledge bases and to vendors' in-house support personnel that enable Progent's online consulting specialists to arrive at the optimal resolutions quickly.
Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Specialist Immediately
To find out how to get in touch with a UNIX/Linux consultant or a Cisco certified CCIE for urgent remote engineering expertise in Michigan, phone 1-800-993-9400 or go to Urgent Online Network Support.