Michigan UNIX, Linux, Solaris, macOS and OS X Support Services
Online Contact with a UNIX, Linux, Solaris, or Apple macOS and OS X Engineer
If your company network is in the state ofMichiganyou can have fast remote contact with a UNIX or CCIE-certified professional to assist with emergency issues that threaten your network. Progent maintains one of the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified support professionals available online of any nationwide service firm in the United States. Rates are reasonable, billing is by the minute, engagement is quick, and service is unbeatable.
In case yourMichiganbusiness is located far from larger urban areas likeDetroit, Grand Rapids, Warren, Sterling Heights, Flint, Lansing, or Ann Arbor, support from UNIX or Cisco CCIE experts is often problematic when there's a crisis. This could mean a drop in productivity for your business, angry clients, unproductive workers, and defocused management. By calling Progent's online services, you have access to a Certified professional who can offer expertise when you require it to keep your information system on line.
Because Progent charges for remote help per minute, your company pays exclusively for technical help delivered. Progent imposes no startup surcharge. Some online consulting organizations apply significant minimum fees or charge for every fifteen minutes or more. Progent's one-minute granularity and simple pricing mechanism eliminate unexpectedly large tabs for quick fixes.
If your Michigan business needs technical support for UNIX, Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's phone-based support, phone
What Makes Progent's Online Technical Support Program Unique?
Progent's seasoned staff of remote consulting professionals has a wide array of world-class information technology knowledge. This allows Progent's online technical support experts to resolve the most complex technical problems faster than is possible with ordinary third-party service organizations or with the in-house IT staff commonly found in small or mid-size companies. Progent has refined the technology and experience to repair technical issues efficiently in a wide variety of computer configurations that feature mixtures of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco technologies. (See Progent's client testimonials.)
Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE engineers have qualified for advanced certifications including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support engineers also hold a number of high-level Cisco credentials including Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, CCNA, Security Professional, Voice Professional (CCVP), CCDA and CCDP.
To assist businesses that maintain networks featuring a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows technology, Progent's remote support group offers the expertise of consultants with prestigious Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide company-wide security expertise, Progent provides online contact with professionals who have been awarded important security certifications such as Certified Information Security Manager Engineers, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's expertise coupled with Progent's team-oriented approach to fixing technical problems allows trouble ticket escalation, when called for, to specialists with sufficient background to deal with unusually tough problems. This accelerates remediation of urgent problems, prevents system disruption, and minimizes maintenance invoices.
For companies anywhere in Michigan, Progent offers immediate remote contact with a UNIX, Linux, Solaris, Apple macOS or OS X engineer for urgent assistance to troubleshoot information system issues that are threatening your business and are beyond the comfort zone of your on-hand IT maintenance resources. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE-Premier service team can interface with your system with advanced remote support tools in order to deliver fast and affordable evaluation and repair of critical computer problems.
Services Progent's Phone-based Consulting Specialists Can Provide Your Michigan Business
Progent's network consultants can offer expert assistance for an extensive set of UNIX, Apple Mac, Cisco, and Windows technologies including:
Remote Troubleshooting and Consulting for UNIX, Linux, Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and macOS and OS X remote computer service staff can help Michigan companies to maintain a broad set of computer products and technologies such as system infrastructure, messaging support, security consulting for computer systems and business operations, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or macOS and OS X platforms, VMware technologies for server consolidation and streamlined management, and moving from older systems to contemporary environments based on updated versions of UNIX, Linux, Solaris, Apple macOS and OS X, or Windows.
Progent's support experts offer remote troubleshooting for systems powered by leading variants of the UNIX platform including: macOS and OS X, Sun Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX or mainstream Linux platforms including RedHat, SUSE, Debian GNU/Linux and Slackware.
Cisco Network Architecture and Security Products
Progent is unmatched in the IT consulting arena for offering immediate and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are high-level networking consultants who are awarded this rare certification only after intense testing supervised by Cisco. Usually CCIEs work for big corporations or nationwide ISPs, and so their services are not readily available to small and midsize businesses.
Progent is one of the rare IT support organizations that ensures that Cisco CCIEs are available to support small and medium sized organizations. Also, Progent can provide quick communication with a CCIE via phone so that you can receive timely assistance for critical system issues that are hurting your business but are beyond the comfort zone of your local system maintenance personnel. Progent's CCIE engineers can access your system via secure on-line troubleshooting technology in order to perform fast and cost-effective analysis and remediation of critical network anomalies. To see more concerning Progent's expertise in Cisco infrastructure, see Cisco Network Engineering Expertise.
Microsoft Certified Partner for Online Consulting for Microsoft Windows
Progent's Microsoft-premier remote service experts offer computer problem solving and consulting assistance for all Microsoft server platforms. Progent is a Microsoft Partner and can provide your organization the assistance of support engineers who can assist your company with a wide range of platform expertise including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 maintenance,
MS Exchange Server 2019 integration,
Microsoft Exchange 2016 planning and deployment, Microsoft Exchange 2013 configuration,
Microsoft Exchange Server 2010 monitoring and support,
SharePoint 2016 migration and hybrid deployment support,
SharePoint 2019 planning and deployment,
Microsoft Skype for Business planning and deployment consulting and Microsoft Lync migration, Microsoft Forefront TMG 2010 management and ISA Server migration, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting,
SQL Server 2016 migration and development, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics,
Microsoft System Center 2012 Operations Manager monitoring and reporting,
Project Server training,
Small Business Server 2011 consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Premier System Security Engineers
Progent provides you the services of qualified CISA, CISM, and ISSAP security professionals who offer a range of system protection solutions that can bolster the immunity of your UNIX/Linux, Solaris, or Apple macOS and OS X network against assaults or help you to recover promptly from an attack. Security solutions provided Progent include: extensive security audits using utilities such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and software from Solar Winds and Netcat; fast recovery from virus and worm attacks; configuring firewalls; establishing safe techniques for off-site and mobile connectivity; securing your email system against viruses, spam and DHA attacks; and setting up round-the-clock automated monitoring. To find out more about Progent's security expertise for small and medium-size businesses, visit Progent's Consulting Support for System Security.
Applications Support: Webinar Training, Programming, Integration
Progent's Mac technology experts can support the creative facets of Macintosh environments by offering help services and education in imaging, audio, and video. Progent's consultants can provide help in a range of Mac programs including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video post-production facility.
Progent's Application Experts Team can supply in-depth consulting expertise and education in special application areas including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also offers consulting, custom programming, and education for Microsoft business applications including CRM, Microsoft Office Project, Microsoft Office Word, and MS Office Excel. To find out more information about Progent's expertise, customization, and training offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Services.
Help Desk Service and Outsourcing Alternatives
Progent provides a selection of support programs for Help Desk Call Center assistance : UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Support Services, and Helpdesk Consulting and Staffing Services.
Progent is a Microsoft Partner and maintains a large team of Cisco-authorized network experts. Progent's Call Center staff of seasoned UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft professionals can provide your customers easy contact with a large technical support team with extensive background delivering phone help and remote access repair service for small and medium-size business information systems. Progent's concentration is on earning the Call Center a respected recognition as a key driver of business success, and Progent's goal is to resolve rather than just document problems. To read more information on Progent's Help Desk support, refer to Progent's Help Desk Support.
Progent's Remote Technical Support Tools
Progent's advanced customer support database application includes comprehensive documentation of all service delivered to Progent's clients. Every authorized Progent staff consultant has access to the details of services provided to each customer by any staff member. This database of problems and resolutions is organized as a readily searchable proprietary database that enables Progent's remote support experts to communicate their knowledge with the whole team to ensure that the value of Progent's support services improves daily. Progent's certifications with major industry leaders including Cisco and Microsoft permit access to other extensive support databases as well as to manufacturers' internal technical staff that allow Progent's online service specialists to come up with the optimal resolutions promptly.
To see how to ask a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Certified CCIE for emergency remote engineering help in Michigan, call
An index of content::
Cisco TelePresence System 3210 Professionals
LifeSize 220 Series Telepresence Consultant Services
Progent can provide the services of an accredited engineer with expertise deploying technology from the leading video conferencing/telepresence vendors such as Cisco, Polycom, and LifeSize and can assist your company to plan, configure, upgrade, or maintain a video conferencing environment that preserves your investment and optimizes the strategic value of your IT system. Progent can also provide the expertise of infrastructure consultants able to assist businesses of any size to create and troubleshoot a network that provides the speed, reliability, security, and expandability required to accommodate your telepresence environment.
24/7 Microsoft Dynamics CRM Professional
Top Microsoft Dynamics CRM Technology Consulting
Microsoft Dynamics Customer Relationship Management helps mid-market companies build profitable customer interactions. Integrated Sales and Customer Service components allow employees to share data to help improve selling success and deliver consistent, efficient customer service. Progent can configure the optimal server and communications infrastructure, including mobile wireless connectivity, to back Microsoft CRM, and Progent's Experts Team can supply your small business with a certified MS CRM professional who can help you combine Microsoft Dynamics CRM with your sales or customer service data.
Microsoft Word Online Consult
Specialists Word Markup
Progent's certified Microsoft Office Word and Office 365 Word experts can provide a wide selection of economical remote consulting services to help your organization to maintain your existing Microsoft Word environment or assist you to migrate to a newer version of Microsoft Office Word. Support offered by Progent's Word experts include VBA software development, isolating and fixing compatibility problems between various releases of Word, interfacing Office Word with different Microsoft Office applications such as Excel and Outlook or with third-party platforms and add-ons,infrastructure enhancements for dependable. reliable cloud access, security and compliance consulting, smart phone and tablet integration, and online training classes customized for individuals or groups.
SQL Server Replication Specialists
SQL 2008 Reporting Services Development Companies
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis solution that opens the door to the rapid creation of a new generation of high-end programs that can give your company a critical competitive advantage. SQL Server provides built-in support for XML and the ability to query across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of background supporting Microsoft technology, ensures you success in designing, installing and administering Microsoft SQL Server applications that are well integrated with other applications powered Microsoft's .NET environment.
SQL Server 2014 In-memory ColumnStore IT Services
Top Ranked SQL Server 2014 Backup Encryption Professionals
SQL Server 2014 includes major improvements in key areas such as performance, uptime, security, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that operates transparently with all workloads including OLTP, data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective online and on-premises services including system design, configuration, administration, remediation, and software development services to help businesses of any size to realize maximum business value from their SQL Server 2014 deployment.
Meraki Cloud Management Help and Support
Meraki AP Management Specialists
Progent's Meraki wireless access point experts offer remote and on-premises support to help organizations of all sizes to plan, deploy, maintain, upgrade or troubleshoot Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist your business to set up and manage Cisco's Meraki-based Wi-Fi infrastructure for environments that range from a telecommuter's home or a branch office to a campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco products such as Catalyst and Nexus switches, ASR routers and ASA firewalls to create a seamless ecosystem that provides the same connectivity, responsiveness, security, ease of management and availability for wired and Wi-Fi clients irrespective of their mobility or computing device.
On-site Support SQL 2008
Technical Support Microsoft SQL 2008 Server
SQL Server 2008 delivers powerful, standardized tools to IT experts and network users, lessening the complexity of creating, deploying, managing, and using enterprise information and database applications on platforms ranging from handheld devices to enterprise data systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2008 call for a network consultant with real-world expertise and broad knowledge in designing and building data-driven, comprehensive business IT applications. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft technology, assures you success in designing, configuring and supporting Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET environment.
Microsoft Exchange Upgrade Support and Help
Microsoft Exchange 2003 Upgrade Network Consultants
Progent's expert support team can show you how to design and deploy a smooth in-place Microsoft Exchange 2003 migration strategy that minimizes network downtime, simplifies long-term service demands, and makes your Exchange 2003 Server easy to manage. For complicated multiple server or multi-site migrations, Progent offers the experience to finish your project rapidly and economically. Progent's Microsoft Exchange 2003 help, troubleshooting, and design services include assistance with the integration of third-party enhancements of Microsoft Exchange 2003 Server that are in keeping with your business goals.
Knowledge Transfer Online Support
Cisco Remote Support IT Training
Progent is committed to knowledge transfer from Progent's support experts to clients. By educating customers to deal with technical issues that are within their comfort zone, Progent can concentrate on providing high-value services where Progent has little competition. Small businesses who work with trusted freelance service providers or who employ in-house support staffs benefit when Progent transfers knowledge about new technology and tested processes to make their IT environments more reliable, protected, and productive.
Unified Mobility Manager Network Engineer
Computer Consultants Unity Connection
Cisco Cisco Unified Communications Manager, previously branded CallManager, functions as the center of Cisco's communications and collaboration portfolio. CUCM and Cisco Unified Communications Manager Express offer a location-independent IP-PBX by integrating with apps that include Unified CM IM and Presence Service with Jabber support, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact center. Progent's Cisco-certified consultants can deliver effective and budget-friendly remote and onsite support to assist organizations of any size to create and maintain Unified CM environments by providing Cisco Unified Communications Manager integration and technical support services that add optimum business value. Progent's consultants can help with any facet of CUCM configuration and troubleshooting in areas that include integrating Voice over IP phones and Video phones, reviewing dial plans, setting up SIP trunking and PSTN support, installing ISR G2 routers with CUBE support, creating Cisco UCS server clustering systems for survivability, performance tuning, and integration with Microsoft Exchange and Skype for Business.
Consulting Services Dynamics GP Great Plains Software
Dynamics GP Great Plains Accounting Technical Consultant
Dynamics GP 2010 software is a full-featured business management and analytics solution that integrates information and processes across your business, interfaces seamlessly with other applications, and connects employees, clients and vendors unrestricted by time or location. Created for small to mid-size companies, Dynamics GP 2010 and Dynamics GP Version 10.0 provide capability for financials, management reporting, project management, inventory and order processing, e-commerce, HRM, CRM, field service, manufacturing, retail, and web-based business services. Progent can show you how to install and manage a reliable, secure computer and communications infrastructure to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains professionals to help your company benefit from the full potential of Dynamics GP 2010.
ProSight Data Protection Services BDR Solutions Support
ProSight DPS Cloud Backup Services Configuration
ProSight Data Protection Services offer small and mid-sized organizations an affordable and fully managed solution for reliable backup/disaster recovery. Available at a low monthly price, ProSight DPS automates your backup processes and allows rapid restoration of vital files, apps and virtual machines that have become lost or corrupted due to component failures, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR specialists can provide world-class support to configure ProSight DPS to to comply with government and industry regulatory standards like HIPPA, FIRPA, and PCI and, whenever necessary, can assist you to recover your business-critical data.
SQL Server 2014 Resource Governance Network Consultant
MCSE Expert Certified Computer Consultant SQL Server 2014 Cardinality Estimation
Microsoft SQL Server 2014 includes significant enhancements in critical areas such as speed, uptime, compliance, and cloud integration. SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that operates seamlessly across all types of applications including Online Transaction Processing (OLTP), data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective remote and on-premises services that include system design, deployment, administration, remediation, and software development services to enable organizations of all sizes to achieve fast return from their SQL Server 2014 deployment.
Configuration Cisco Prime Infrastructure
Aironet 802.11ac AP Upgrade Support and Integration
Progent's Cisco certified Wi-Fi experts can provide economical online and onsite help for both end-of-life and modern 802.11ac Aironet wireless access points and Progent can assist you to plan and manage Wi-Fi environments that include indoor and outdoor/ruggedized Aironet APs.
Monitoring and Reporting Troubleshooting
Remote Monitoring and Reporting On-site Technical Support
Progent offers a selection of network service bundles for small companies. These IT outsourcing and server monitoring services are based on the anticipatory problem solving capabilities of Microsoft System Center Operations Manager, a next-generation server and IT management software platform that tracks the reliability, performance, and security of your network and isolates potential problems before they can disrupt your network. With Progent's economically priced IT support packages, small companies can select a basic co-sourcing service program built around Microsoft Operations Manager with network monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package.
Microsoft Experts Comprehensive Event Management Setup and Support
Microsoft Experts MOM 2007 IT Consultant
Progent's Microsoft-certified consultants have over 10 years of background designing, implementing, enhancing and troubleshooting SCOM solutions and can provide companies of any size advanced remote or on-premises consulting support for SCOM 2012. Progent can help you to design a topology for SCOM 2012 servers that provides the performance and availability required to watch over your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent can also help you to install and set up SCOM 2012 management packs according to leading practices for tracking network infrastructure and both Microsoft and 3rd-party apps and services. Also, Progent can provide fast remote or onsite troubleshooting to help you to remediate critical issues detected by System Center 2012 Operations Manager.
ProSight Hosting for Virtual Servers Services
Private Cloud Solutions Consult
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small company's servers in an environment that delivers the maximum degree of dependability and expandability and is also easy to transfer to another host. ProSight Virtual Hosting and management services are built on proven virtualization platforms that allow small companies with mixed- platform IT systems to save dramatically on the expense of capital investments, system maintenance, and network administration while benefiting from world-class fault tolerance and an unmatched level of vendor independence.
Monitoring and Reporting IT Consultant
System Center Operations Manager Remote Support Services
Mid-sized businesses can enjoy all the benefits of Microsoft Operations Manager 2007 and have quick access to Progent’s Microsoft and Cisco Certified network consulting experts. Thanks to Progent's affordably priced IT service programs, mid-size organizations can choose a basic co-sourcing service program based on System Center Operations Manager with network monitoring, automated warnings, comprehensive reporting, Help Desk Call Center, and online service. For businesses with mission-critical applications who need high availability networking, Progent offers a complete 24x7 outsourcing package. Progent supports Microsoft Operations Manager to offer mid-size business information systems enterprise-class availability, protection and productivity.
scom 2016 Computer Engineer
Top Quality scom 2016 OMS integration On-site Technical Support
System Center 2016 Operations Manager (SCOM 2016) is designed to ensure top performance and maximum availability for critical workloads by providing unified, mixed-platform tracking of IT resources deployed across on-premises systems and cloud environments. Progent's SCOM consulting team can provide advanced remote and onsite expertise to assist businesses of all sizes to plan, integrate, tune, enhance and repair SCOM 2016 deployments. Progent can assist your company to move to Operations Manager 2016 from older versions of Operations Manager or from different monitoring products, or integrate multiple monitoring systems into a cohesive IT management ecosystem. Progent can also help you extend your SCOM 2016 environment to include resources hosted on public clouds such as Microsoft Azure and Amazon AWS.
Example Application Microsoft Operations Manager
MOM 2000 Example Application
Before Progent’s MOM-based solution, network problems were approached reactively, once workers complained about them. With the help of proactive, computer generated warnings and trend analyses sent by Microsoft Operations Manager, Progent is now able to anticipate server issues before they becomes serious enough to disrupt network availability. Thanks to MOM, Progent can deal with looming problems before clients are aware that the problems exist. Progent has expertise with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to provide small company networks enterprise-class availability, safety and productivity.
Retail Management System Design and Installation
Consultant Solomon
In addition to offering access to Microsoft Dynamics GP specialists, Progent has consultants experienced in Dynamics AX (Axapta), Dynamics NAV (Navision), Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 ERP, and QuickBooks Pro. Progent can provide software development, troubleshooting, management help, migration support, and one-on-one or group webinar training classes tailored to meet your particular requirements. Progent's consultants also can show you how to build and support a secure, robust network infrastructure to support your ERP, MRP and accounting applications.
Technology Professional application Testing Lab
Project Management Test Lab Consultant
Progent's Test and Training Lab at the QTS Internet Data Center can be used for testing line-of-business applications, developing efficient system upgrade methodologies, assessing and optimizing performance, designing or verifying disaster recovery solutions, resolving compatibility issues, and establishing training environments for new products and technologies. For Progent customers who lack sufficient in-house resources to configure effective pilot environments, the lab cuts capital outlay and technical risk while keeping critical network projects on schedule.
Firewall Security Network Consultants
Firewall Security Information Technology Consulting
Progent offers small and medium size businesses professional consulting for Intrusion Protection Systems and IPsec VPN solutions from leading firewall and VPN security companies including Check Point Software, Juniper Networks, and SonicWall. Progent can help you create a detailed security plan and choose appropriate technologies from a variety of vendors to support your security goals while sticking within your budget restraints.
Microsoft Information Technology Outsourcing Companies
Microsoft Office Network Management
Progent’s IT outsourcing packages offer affordable network consulting for small businesses. Whether it involves planning system architecture, creating an in-house Help Desk or outsourcing a one, rolling out an updated e-mail platform, monitoring your system, or creating an on-line eCommerce application, outsourcing your network technical services can reduce expenses and eliminate uncertainties, permitting network support expenses to increase in a more linear and controlled fashion than is possible by building up a large, all-purpose internal network support organization. Progent’s Outsourcing White Paper and datasheets explain how Progent can enable you to create a protected and robust network architecture for your critical applications powered by Windows such as Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Microsoft GP/Great Plains Technical Support Services
MCSE Expert Certified Technical Support Services Dynamics GP/Great Plains
Dynamics GP/Great Plains 2010 financial software is a full-featured business management solution that unifies data and processes across your business, communicates easily with other solutions, and connects employees, customers and suppliers unrestricted by time or place. Created for small to mid-size businesses, MS Dynamics GP 2010 and MS Dynamics GP Version 10.0 deliver capability for financials, analytics and reporting, project management, inventory and order processing, eCommerce, HRM, customer relationship management, field force automation, manufacturing, retail, and web-based business services. Progent can show you how to install and manage a reliable, protected server and communications infrastructure to support Microsoft Great Plains, and can provide expert Great Plains consultants to help your business exploit the full power of Microsoft Dynamics GP/Great Plains 2010.
24-Hour Cisco VoIP Phones and Contact Center Online Consulting
8800-EX Wireless IP Phone Network Engineer
Progent's Cisco CCIE-certified network infrastructure experts offer advanced support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.
Development Amazon EC2 firewall integration
Amazon Web Services enterprise hybrid cloud solutions Contract Programming
Progent offers cost-effective remote support to assist businesses of any size to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, system design, testing, configuration, administration, performance optimization, software license management, disaster recovery mechanisms, and security.
SQL Server 2017 R Services Remote Support Services
SQL Server 2017 and Excel Remote Support
Progent's Microsoft-certified SQL Server 2017 consultants can help you to assess the business advantages of upgrading to SQL Server 2017 and can help your organization to plan and carry out a smooth migration of your databases and applications to any deployment model including local, cloud-hosted, or hybrid. Progent's SQL Server experts offer remote or on-premises support ranging from as-needed architecture review or troubleshooting to end-to-end project management to make sure your SQL Server 2017 initiative is successfully completed on time and within budget.
Microsoft LCS Server Instant Messaging Professional
Live Communications Server Online Support
MS Communications Server delivers Instant Messaging and Real Presence in a scalable, world-class solution offering enhanced security, transparent compatibility with additional Microsoft products, an expandable, industry-standard development environment, and support for regulatory requirements such as HIPAA, SOX, and GLB. The product allows lower costs and elevated business efficiencies, enhanced individual productivity, and better intellectual property protection. Microsoft Communications Server 2007 has been superseded by Lync Server, which in turn has been replaced by Skype for Business. Progent's Microsoft-certified unified communications consultants offer remote and onsite support and troubleshooting help for your Office Communications Server environment and can assist you to evaluate the costs and benefits of migrating to Skype for Business. Progent can also help you to plan and execute a smooth migration that will add business value to your IT system
Outsourcing Firm Mac
Emergency macOS Remote Consulting Services
Progent offers national online help and consulting services for companies who operate macOS and OS X networks or whose information systems include a combination of Mac and Microsoft products. Progent's engineers offer macOS and OS X users a range of IT services including desktop assistance, migration to the most recent version of macOS from earlier editions of Apple macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also help your business with iPhone and iPad synchronization and troubleshooting, or moving to Apple's iCloud. Online network consulting offers maximum leverage for your information technology budget by protecting user efficiency and limiting the hours charged for computer repair services. Sophisticated remote access utilities and skilled service specialists and consultants combine to enable Progent to handle the majority of IT problems without wasting time and expense by traveling to your location. In the vast majority of situations your network issues can be remediated by telephone or through a combination of telephone help and online connectivity. Progent can offer the services of Cisco CCIE infrastructure experts and CISSP premier security specialists to help you with the most challenging system issues.
IOS XR Software Troubleshooting
800 ISR Router Support Outsourcing
Cisco offers an extensive array of routers that includes routers built to deliver the security, performance, and reliability required by organizations from small offices to global enterprises. Cisco routers include support for redundancy, automatic failover, and redundant power for improved reliability and system uptime. Progent can show you how to choose and configure Cisco routers to build a reliable infrastructure for your network and to make it economical to grow as you support new users, open new offices, deploy new services, extend your network to customers and partners, and support a more mobile workforce. Progent can provide expertise in a variety of routers based on Cisco's IOS operating system, including the Cisco 800 family of small office routers, Cisco 2800 and 3800 ISR routers, Cisco 3900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, Cisco CRS Carrier Routing System for the network core, as well as legacy 1700 and 2600 Routers.
Microsoft Operations Manager Onsite Technical Support
Support and Help MOM 2007
Mid-sized companies can get all the advantages of Operations Manager 2007 and have quick access to Progent’s Microsoft and Cisco Certified network consulting experts. Thanks to Progent's economically priced network support programs, mid-size businesses can select a basic co-sourcing service program built around Operations Manager 2007 with server monitoring, automated warnings, in-depth system analysis, Help Desk Call Center, and online troubleshooting. For companies with mission-critical applications who need zero-downtime networking, Progent offers a comprehensive 24x7 outsourcing package. Progent offers expertise in Microsoft Operations Manager 2007 to offer mid-size company networks world-class availability, security and productivity.
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