If your company network is in the state ofMichiganyou can have fast remote contact with a UNIX or CCIE-certified professional to assist with emergency issues that threaten your network. Progent maintains one of the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified support professionals available online of any nationwide service firm in the United States. Rates are reasonable, billing is by the minute, engagement is quick, and service is unbeatable.
In case yourMichiganbusiness is located far from larger urban areas likeDetroit, Grand Rapids, Warren, Sterling Heights, Flint, Lansing, or Ann Arbor, support from UNIX or Cisco CCIE experts is often problematic when there's a crisis. This could mean a drop in productivity for your business, angry clients, unproductive workers, and defocused management. By calling Progent's online services, you have access to a Certified professional who can offer expertise when you require it to keep your information system on line.
Because Progent charges for remote help per minute, your company pays exclusively for technical help delivered. Progent imposes no startup surcharge. Some online consulting organizations apply significant minimum fees or charge for every fifteen minutes or more. Progent's one-minute granularity and simple pricing mechanism eliminate unexpectedly large tabs for quick fixes.
If your Michigan business needs technical support for UNIX, Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's phone-based support, phone 866-776-4368, or visit Contact Progent.
What Makes Progent's Online Technical Support Program Unique?
Progent's seasoned staff of remote consulting professionals has a wide array of world-class information technology knowledge. This allows Progent's online technical support experts to resolve the most complex technical problems faster than is possible with ordinary third-party service organizations or with the in-house IT staff commonly found in small or mid-size companies. Progent has refined the technology and experience to repair technical issues efficiently in a wide variety of computer configurations that feature mixtures of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco technologies. (See Progent's client testimonials.)
Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE engineers have qualified for advanced certifications including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support engineers also hold a number of high-level Cisco credentials including Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, CCNA, Security Professional, Voice Professional (CCVP), CCDA and CCDP.
To assist businesses that maintain networks featuring a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows technology, Progent's remote support group offers the expertise of consultants with prestigious Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide company-wide security expertise, Progent provides online contact with professionals who have been awarded important security certifications such as Certified Information Security Manager Engineers, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's expertise coupled with Progent's team-oriented approach to fixing technical problems allows trouble ticket escalation, when called for, to specialists with sufficient background to deal with unusually tough problems. This accelerates remediation of urgent problems, prevents system disruption, and minimizes maintenance invoices.
For companies anywhere in Michigan, Progent offers immediate remote contact with a UNIX, Linux, Solaris, Apple macOS or OS X engineer for urgent assistance to troubleshoot information system issues that are threatening your business and are beyond the comfort zone of your on-hand IT maintenance resources. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE-Premier service team can interface with your system with advanced remote support tools in order to deliver fast and affordable evaluation and repair of critical computer problems.
Services Progent's Phone-based Consulting Specialists Can Provide Your Michigan Business
Progent's network consultants can offer expert assistance for an extensive set of UNIX, Apple Mac, Cisco, and Windows technologies including:
Remote Troubleshooting and Consulting for UNIX, Linux, Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and macOS and OS X remote computer service staff can help Michigan companies to maintain a broad set of computer products and technologies such as system infrastructure, messaging support, security consulting for computer systems and business operations, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or macOS and OS X platforms, VMware technologies for server consolidation and streamlined management, and moving from older systems to contemporary environments based on updated versions of UNIX, Linux, Solaris, Apple macOS and OS X, or Windows.
Progent's support experts offer remote troubleshooting for systems powered by leading variants of the UNIX platform including:
macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
Silicon Graphics IRIX or mainstream Linux platforms including
Debian GNU/Linux and
Cisco Network Architecture and Security Products
Progent is unmatched in the IT consulting arena for offering immediate and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are high-level networking consultants who are awarded this rare certification only after intense testing supervised by Cisco. Usually CCIEs work for big corporations or nationwide ISPs, and so their services are not readily available to small and midsize businesses.
Progent is one of the rare IT support organizations that ensures that Cisco CCIEs are available to support small and medium sized organizations. Also, Progent can provide quick communication with a CCIE via phone so that you can receive timely assistance for critical system issues that are hurting your business but are beyond the comfort zone of your local system maintenance personnel. Progent's CCIE engineers can access your system via secure on-line troubleshooting technology in order to perform fast and cost-effective analysis and remediation of critical network anomalies. To see more concerning Progent's expertise in Cisco infrastructure, see Cisco Network Engineering Expertise.
Microsoft Certified Partner for Online Consulting for Microsoft Windows
Progent's Microsoft-premier remote service experts offer computer problem solving and consulting assistance for all Microsoft server platforms. Progent is a Microsoft Partner and can provide your organization the assistance of support engineers who can assist your company with a wide range of platform expertise including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 maintenance,
MS Exchange Server 2019 integration,
Microsoft Exchange 2016 planning and deployment, Microsoft Exchange 2013 configuration,
Microsoft Exchange Server 2010 monitoring and support,
SharePoint 2016 migration and hybrid deployment support,
SharePoint 2019 planning and deployment,
Microsoft Skype for Business planning and deployment consulting and Microsoft Lync migration, Microsoft Forefront TMG 2010 management and ISA Server migration, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting,
SQL Server 2016 migration and development, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics,
Microsoft System Center 2012 Operations Manager monitoring and reporting,
Project Server training,
Small Business Server 2011 consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Premier System Security Engineers
Progent provides you the services of qualified CISA, CISM, and ISSAP security professionals who offer a range of system protection solutions that can bolster the immunity of your UNIX/Linux, Solaris, or Apple macOS and OS X network against assaults or help you to recover promptly from an attack. Security solutions provided Progent include: extensive security audits using utilities such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and software from Solar Winds and Netcat; fast recovery from virus and worm attacks; configuring firewalls; establishing safe techniques for off-site and mobile connectivity; securing your email system against viruses, spam and DHA attacks; and setting up round-the-clock automated monitoring. To find out more about Progent's security expertise for small and medium-size businesses, visit Progent's Consulting Support for System Security.
Applications Support: Webinar Training, Programming, Integration
Progent's Mac technology experts can support the creative facets of Macintosh environments by offering help services and education in imaging, audio, and video. Progent's consultants can provide help in a range of Mac programs including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video post-production facility.
Progent's Application Experts Team can supply in-depth consulting expertise and education in special application areas including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also offers consulting, custom programming, and education for Microsoft business applications including CRM, Microsoft Office Project, Microsoft Office Word, and MS Office Excel. To find out more information about Progent's expertise, customization, and training offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Services.
Help Desk Service and Outsourcing Alternatives
Progent provides a selection of support programs for Help Desk Call Center assistance : UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Support Services, and Helpdesk Consulting and Staffing Services.
Progent is a Microsoft Partner and maintains a large team of Cisco-authorized network experts. Progent's Call Center staff of seasoned UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft professionals can provide your customers easy contact with a large technical support team with extensive background delivering phone help and remote access repair service for small and medium-size business information systems. Progent's concentration is on earning the Call Center a respected recognition as a key driver of business success, and Progent's goal is to resolve rather than just document problems. To read more information on Progent's Help Desk support, refer to Progent's Help Desk Support.
Progent's Remote Technical Support Tools
Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Expert Now
Progent's advanced customer support database application includes comprehensive documentation of all service delivered to Progent's clients. Every authorized Progent staff consultant has access to the details of services provided to each customer by any staff member. This database of problems and resolutions is organized as a readily searchable proprietary database that enables Progent's remote support experts to communicate their knowledge with the whole team to ensure that the value of Progent's support services improves daily. Progent's certifications with major industry leaders including Cisco and Microsoft permit access to other extensive support databases as well as to manufacturers' internal technical staff that allow Progent's online service specialists to come up with the optimal resolutions promptly.
To see how to ask a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Certified CCIE for emergency remote engineering help in Michigan, call 1-800-993-9400 or visit Expert Remote Network Support.