If your business information network is in the state ofMichiganyou can depend on fast phone-based access to a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE support specialist to assist with complex issues involving your IT network. Progent offers the services of one of the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consulting experts accessible remotely of any independent support organization in the country. The cost is affordable, billing is per minute, engagement is immediate, and service is unbeatable.
If yourMichiganoffice is located some distance from more populated urban neighborhoods includingDetroit, Grand Rapids, Warren, Sterling Heights, Flint, Lansing, or Ann Arbor, access to UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts could be problematic when you have a crisis. This can cause a drop in productivity for your business, upset customers, idle employees, and defocused executives. By utilizing Progent's online services, you have access to a Certified engineer who can offer assistance whenever you require it to keep your network on line.
Since Progent charges for telephone-based help on a per-minute basis, your business pays only for services delivered. Progent imposes no startup charge. Many online consulting firms apply large minimum time requirements or charge for every quarter hour or longer. Progent's by-the-minute granularity and simple pricing model save you from unexpectedly large invoices for quick fixes.
If your Michigan business requires remote support for UNIX, Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's phone-based help, phone 866-776-4368, or go to Contact Progent.
Why is Progent's Remote Support Program Special?
Progent's experienced staff of remote consulting engineers offers a broad range of in-depth information technology knowledge. This allows Progent's online service specialists to resolve the most complex network trouble faster than is feasible with ordinary third-party support firms or with the internal IT staff commonly found in smaller companies. Progent has refined the technology and experience to fix problems economically in a wide variety of network configurations that feature combinations of UNIX/Linux, Solaris, macOS and OS X, Microsoft, and Cisco products. (Check out Progent's client testimonials.)
Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE support experts have qualified for professional certifications including Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote service team members also hold a number of key Cisco credentials such as Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, CCNA, CCSP, CCVP, and Design Associate.
In order to assist businesses that operate networks based on a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows technology, Progent's remote support group can provide the expertise of support specialists who hold prestigious Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). To provide advanced security expertise, Progent provides phone-based contact with professionals who have qualified for important security credentials such as Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional engineers. The range of Progent's technical knowledge combined with Progent's group approach to fixing network difficulties allows service escalation, if needed, to experts with sufficient background to deal with unusually tough jobs. This speeds up remediation of emergency network problems, avoids network disruption, and minimizes maintenance bills.
For businesses anywhere in Michigan, Progent enables immediate online contact with a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant for critical help to fix information system problems that are hurting business productivity and are not within the scope of your local computer maintenance group. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE-Certified service team can connect to your network by means of advanced remote troubleshooting utilities in order to deliver fast and economical diagnosis and remediation of critical network problems.
Services Progent's Remote Consulting Specialists Can Offer Your Michigan Company
Progent's network engineers are qualified to deliver expert support for a comprehensive set of UNIX/Linux, Apple Mac, Cisco, and Windows solutions including:
Remote Expertise for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and macOS and OS X remote computer service team can help Michigan companies to maintain a comprehensive assortment of information products and technologies such as system architecture, messaging solutions, security consulting for networks and company processes, Windows integration with UNIX/Linux, Solaris, or macOS and OS X systems, virtual server options for server economization and centralized administration, and migration from legacy applications to modern environments powered by newer versions of UNIX, Linux, Sun Solaris, macOS and OS X, or MS Windows.
Progent's support experts can provide remote troubleshooting for computers powered by major derivatives of UNIX such as:
Apple macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
SGI/Irix or familiar Linux products such as
Debian GNU/Linux and
Cisco Network Architecture and Security Solutions
Progent leads the computer support arena for offering fast and affordable access to Cisco CCIEs. Cisco-certified CCIEs are sought-after networking consultants who earn this prestigious certification only after intense examinations supervised by Cisco. In most cases Cisco CCIEs are employed by large enterprises or national ISPs, and consequently their skills are not conveniently available to small and mid-size businesses.
Progent is one of the rare network consulting providers that ensures that CCIEs are available to assist small and medium sized organizations. Also, Progent can provide quick communication with a CCIE via phone so your company can benefit from immediate help for critical system problems that are impacting your productivity but are beyond the comfort zone of your local IT maintenance resources. Progent's CCIE support experts can connect to your network using state-of-the-art on-line troubleshooting tools to provide quick and cost-effective analysis and resolution of urgent system anomalies.
CCIE and CCNP Premier engineers from Progent can help you to plan, configure, and maintain a converged network infrastructure that can streamline business processes, cut costs, and speed the path to positive ROI. By offering Cisco routers expertise with Cisco Catalyst switches consulting services and Cisco wireless technology configuration help, Progent can dramatically improve the strategic value of your information network in Michigan. To learn additional information about Progent's expertise in Cisco infrastructure, visit Cisco Technology Consulting Support.
Microsoft Certified Partner for Phone-based Consulting for MS Windows
Progent's Microsoft-premier online support experts can provide computer repair and consulting help for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can provide your organization the assistance of support professionals who can assist your company with a wide range of technology expertise such as
Microsoft Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
MS Exchange 2019 Server planning and configuration,
Microsoft Exchange Server 2016 migration, Exchange Server 2013 configuration,
SharePoint 2019 design and integration,
SharePoint Server 2016 migration and hybrid integration expertise,
Microsoft Teams planning and integration,
Microsoft Skype for Business Server planning and deployment consulting and Lync 2010 maintenance, Microsoft Forefront TMG 2010 management and ISA Server 2006 maintenance, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise,
SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring,
System Center 2012 Operations Manager network monitoring,
Project Server and Server Online training,
Small Business Server 2011 consulting, and
Windows 2012 R2 Essentials cloud integration.
Premier Network Security Engineers
Progent provides you contact with certified CISM and ISSAP security consultants who offer a variety of security solutions to bolster the defenses of your UNIX, Linux, Sun Solaris, or macOS and OS X network against assaults or help your business to revive fast from a breach. Security solutions provided Progent include: comprehensive security evaluation utilizing utilities such as GFI LANguard NSS, AMAP Application Scanner, and utilities from Solar Winds and Nikto; quick recuperation from malicious assaults; setting up firewalls; planning safe architectures for remote and mobile access; protecting your messaging system against viruses, spam and directory harvest attacks; and offering 24x7 proactive monitoring. To find out more information about Progent's security support for small and midsize businesses, see Progent's Consulting Services for Network Security.
Business Applications Services: Training, Development, Troubleshooting
Progent's Apple Mac technology experts can promote the creative facets of Mac environments by providing consulting services and training in graphics, sound, and motion video. Progent's consultants can provide expertise in a range of Mac applications including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or setting up an audio/video post-production facility.
Progent's Application Experts Team offers in-depth engineering support and education in specific application fields including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, programming, and training for Microsoft applications such as Microsoft CRM, Office Project, Word, and Excel. To learn additional information about Progent's expertise, custom development, and training services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Group.
Help Desk Call Center Support and Outsourcing Options
Progent offers several support programs for Help Desk Call Center services including UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Call Center Process Consulting and Staffing.
Progent's Call Center Outsourcing Services are intended mainly for companies who require the immediate accessibility of an effective Help Desk but who have limited budgets and internal support resources. Progentís Virtual Help Desk is a transparent supplement to your current Call Center team. Progent can act as a main Help Desk for your business, serve as an escalation alternative for tough technical problems, or be ready in overflow instances when your ordinary service providers are swamped. Progent's Help Desk Consulting Services can aid you in building an effective new Call Center or improving your current one, evaluating or customizing Call Center application software to meet the particular requirements of your company, or providing temporary personnel to operate remotely in conjunction with your internal Help Desk Call Center group to handle high-demand scenarios such as system upgrades. To read more information on Progent's Help Desk Call Center outsourcing, visit Progent's Help Desk Call Center Support.
Progent's Online Support Tools
Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Expert Now
Progent's sophisticated customer support reporting system includes extensive records for all service delivered to Progent's customers. Each active Progent staff engineer has the benefit of the specifics of support delivered to every client by any team member. This database of problems and fixes is structured as an easily accessible internal knowledge base that allows Progent's remote support engineers to share their experiences with the whole team to ensure that the efficiency of Progent's support improves daily. Progent's partnerships with major industry leaders such as Cisco and Microsoft permit access to other extensive technical support knowledge bases as well as to manufacturers' in-house engineering staff that enable Progent's remote service experts to find the optimal resolutions promptly.
To learn how to get in touch with a UNIX, Linux, Solaris, macOS or OS X consultant or a Cisco CCIE for urgent online consulting help in Michigan, call 1-800-993-9400 or go to Expert Online Network Help.