For small office computer networks located in the state ofMichigan, Progent's Microsoft and Cisco qualified consultants can deliver online help and remote troubleshooting to solve your computer network troubles fast and cost effectively. Progent has acquired world-class skills, software tools, and support knowledge bases to diagnose and fix IT problems without the high cost and time delays normally associated with on-site technical service dispatches.
If yourMichigancompany is located outside of the larger urban areas such asDetroit, Grand Rapids, Warren, Sterling Heights, Flint, Lansing, or Ann Arbor, your local computer support choices may be limited in skills, or unavailable during a crisis. This can result in a network environment that is unpredictable or causing productivity loss due to technical issues going unresolved for too long. Progentís team of field proven network professionals average more than 12 years of real-world IT industry experience, in the trenches of computer network support, performing a wide variety of technical tasks for a diverse range of customers. This means you obtain not just the technical competency needed for the job, but an expert with proven methods for applying those skills to assist with affordable network solutions.
NetApp SAN Storage Solutions
Progent offers enterprise customers online or onsite NetApp SAN consulting services for NetApp's entire family of SAN products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVault and OSSV incremental backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Components of NetApp SAN storage technology supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, non-disruptive updates, storage management, information assurance, high availability, and troubleshooting. Progent can provide Tier 3 support to assist you to take care of issues with NetApp SAN environments quickly and affordably following industry best practices.
Cloud Expertise for Teleworkers
Progent can assist small and mid-size companies to provide their remote workers with secure and transparent integration with public cloud resources. To find out about ways Progent's consultants can assist you to set up resilient Cloud connnections for their remote workforce, see cloud integration consulting services for remote workers.
Cisco Voice over IP (VoIP) Phone and IP Video Phone Configuration and Troubleshooting
Progent's Cisco IP phone and video IP phone consultants can assist your business to configure, manage, and debug Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide support for all versions of Cisco's IP phones from legacy VoIP products to the newest media phones. Progent's consultants can also help your organization to integrate your IP phones with Cisco Unified Communications Manager, previously branded CallManager, or with Unified CM Express (CME) to build a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified CM applications such as Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact solution. Progent's consultants can provide expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, resolving IP phone registration issues, integrating SIP trunks and CUBE session border controllers, deploying ISR routers with CUBE VoIP networking support, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony solutions for high availability.
Integration Expertise for Office 365 Applications and Cloud Services
Office 365 is Microsoft's extensive family of productivity apps and cloud services offered on a monthly or annual subscription basis. Office 365 programs and cloud-based services are available in an array of product bundles targeted at markets from individuals and households to global enterprises. Progent can provide quick and easy online access to specialists with in-depth knowledge of Microsoft, Mac, Apple iOS, and Google Android technology. Progent can help you to understand the wealth of subscription plans offered with Office 365 and integrate your network with Office 365 so you realize top business value. Progent's Office 365 integration consultants support cross-vendor environments that include Windows, macOS, and Linux technology. Progent can also help your business to create and maintain hybrid ecosystems that transparently integrate local and cloud-based resources.
Configuration Manager 2016 Cloud Integration
System Center Configuration Manager 2016 automates software provisioning at scale, centralizes compliance settings management, keeps track of network assets, guards against company data leakage, provides network health reporting, allows secure self service, and delivers a single point of control for managing multi-operating system ecosystems based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration experts can help businesses of any size with any aspect of designing, installing, operating and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud-based, or hybrid networks.
ProSight Managed Services for Network Monitoring and Management
Progent offers a selection of affordable, fixed-price managed services intended to enable small and medium-size businesses to benefit from the same cutting-edge IT solutions deployed by some of the industry's leading enterprises. Progent's ProSight line of outsourced network management services covers all critical aspects of information technology such as email protection, security and compliance, update management, cloud-based backup/recovery, network infrastructure management, private cloud hosting, and network documentation management. To read Progent's white paper about the advantages of ProSight managed services for small organizations, click:10 Benefits of ProSight Managed IT Services.
Help Desk Co-management Services
Progentís Help Desk sharing services allow your IT organization to split the load for Help Desk support seamlessly between your IT staff and Progent's large roster of seasoned technical support engineers and subject matter experts. Progentís Co-managed Help Desk service is an advanced service desk solution based on the top professional services automation (PSA) platform for handling service requests, ticket lifecycle, responsibility, progress tracking, and reporting. To learn more, refer to Progentís shared Help Desk services.
System Center Data Protection Manager (SCDPM) Help
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers small and mid-size organizations near-continuous backup and simplified restore capabilities for Microsoft networks. SCDPM 2016 delivers application-sensitive protection for key platforms such as Microsoft SQL Server, Exchange Server and SharePoint Server, protects Windows and Linux virtual machines, supports virtual machines hosted by Hyper-V as well as VMware, and integrates seamlessly with Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified SCDPM 2016 consulting experts can assist you to design, deploy, administer, and repair a multi-site backup/restore system powered by Data Protection Manager 2016. Progent can assist you to upgrade from a previous release of Data Protection Manager or from an outdated solution, and Progent can optimize your DPM 2016 ecosystem for on local, colocated, cloud or hybrid deployment models. Progent offers remote or onsite consulting expertise and can deliver as-needed guidance to resolve technical bottlenecks or provide end-to-end project management services to make sure you complete your SCDPM 2016 initiative on time and on budget.
Citrix XenServer Virtualization Consulting Support
Progent's Citrix XenServer virtualization engineers can assist your company to understand the business advantages of XenServer as well as other Citrix products, and can help you to plan, validate, execute, troubleshoot, and support a XenServer solution. Progent can in addition assess your current Citrix technology environment and show you how to enhance consolidation, responsiveness, security and compliance, uptime, and recoverability.
If you need to revamp your company web, develop internal web sites for applications such as human resources or employee education, build a standout Web presence for a new business, or create enterprise-class, database-driven web applications, Progent can provide talented and seasoned web architects and programmers. Progent's consultants can also help your company to support your web solutions by building and maintaining a secure, dependable server and communications infrastructure featuring remote and mobile access. Services available through Progent's Experts Team include web design, web project management, .ASP and .NET programming, graphics design, and one-on-one training for popular web authoring tools. For data-driven web sites, Progent offers the expertise of certified Microsoft SQL Server developers, Oracle programmers and DBAs, and MySQL experts.
Virtualization techniques enable businesses to maximize resource utilization, streamline network operations, and improve workload continuity and data protection. operate several virtual machines on a single actual computer. Typical usage scenarios for virtualization include hardware consolidation, inexpensive hosts for applications that only run on outdated operating systems, and economical quarantining of application development or pilot environments from production systems. Progent's virtual server consultants offer Microsoft Windows Server 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtual networking consulting services, Windows Hyper-V Virtualization help, VMware vSphere deployment, VMware NSX virtual network design and management, and Citrix XenServer virtual server support. Progent can deploy virtual machines to maximize speed, fault tolerance and ease of administration while simultaneously cutting expenses; propose and validate business recovery plans that reduce productivity loss in case of a major failure; and deliver ongoing maintenance, repair, and consulting services as virtualization technology evolves.
ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) services offer ultra-affordable in-depth security for physical servers and VMs, workstations, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alarms, device control, and web filtering via leading-edge technologies incorporated within a single agent accessible from a unified console. Progent's security and virtualization consultants can help your business to plan and configure a ProSight ESP deployment that meets your company's specific needs and that allows you demonstrate compliance with legal and industry information security standards. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require immediate action. Progent can also help your company to install and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange filtering.
Get in Touch with a Progent Network Consultant
To find out how to contact a Progent computer support expert for remote or on-premises support in #(state), phone 1-800-993-9400 or visit Online Network Help.