For business computer networks located within the state of Michigan, Progent's Microsoft and Cisco certified professionals can provide online help and troubleshooting to solve your computer network issues quickly and affordably. Progent has acquired enterprise-grade skills, sophisticated tools, and support databases to identify and fix network problems while avoiding the high cost and delays normally associated with onsite technical service visits. If your Michigan business is located outside of the larger metropolitan areas such as Detroit, Grand Rapids, Warren, Sterling Heights, Flint, Lansing, or Ann Arbor, your nearby computer support choices may be limited in skills, or unavailable during an emergency. This can result in a computer network that is unstable or causing productivity loss due to technical issues going unresolved for too long. Progent's team of seasoned network professionals average more than ten years of real-world industry experience, in the trenches of computer network support, performing a wide range of technical tasks for a broad range of customers. This means you get not only the technical skills needed for the job, but a consultant with proven methods for applying that expertise to provide affordable network solutions.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service centered on a brief interview with a Progent backup/recovery consultant. The interview is intended to assess your company's preparedness either to block or recover quickly from a ransomware incident. Progent will consult with you directly to collect information concerning your current antivirus tools and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to create a cost-effective security and backup system that aligns with your business requirements. For details, see Progent's ProSight Ransomware Preparedness Report Service.

In-depth Expertise in Microsoft's Popular Server Environments
Progent's group of IT consulting experts can assist large organizations to plan, set up, and support major rollouts of key Microsoft technologies by providing support such as Microsoft Active Directory and Microsoft Entra design, Exchange Server 2019 management, Microsoft Exchange 2016 Server migration, Exchange Server 2013 configuration, SharePoint Server 2019 configuration, Microsoft SharePoint Server 2013 design and installation, Microsoft Teams and Teams Premium integration, Skype for Business Server maintenance, plus Microsoft SQL Server 2019 application development and SQL Server 2016 integration and development. Progent has worked with some of the world's biggest organizations to integrate solutions based on Microsoft servers and offers branch office support for enterprises with branch offices in larger cities throughout the United States.

MySQL Database Application Programming and DBA Support
Progent's MySQL software programmers and DBAs offer cost-effective remote database administration or software development support and can assist businesses of all sizes to integrate and support MySQL in a dependable IT infrastructure that provides advanced performance, expandability, and protection. Progent also has experience assisting businesses port applications from Oracle to MySQL.

NetDocuments Consulting Expertise
NetDocuments is a leading cloud-based document management system (DMS) designed specifically for legal workflows. Progent offers the services of NetDocs consultants who can provide expert guidance to assist you to plan, deploy, administer, tune, or troubleshoot a document management system solution powered by NetDocs. To find out about Progent's support services for NetDocuments, see NetDocs DMS consulting services.

Ekahau-certified Wi-Fi Site Design Experts
Progent's Ekahau-certified Wi-Fi site design consultants can help you to plan, deploy, optimize, manage and troubleshoot a Wi-Fi solution adapted to your environment. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for onsite RF signal measurement, Ekahau Analyzer for troubleshooting RF issues, Ekahau Insights for tracking the performance of multiple Wi-Fi sites, and Ekahau Capture to collect Wi-Fi packets with the Ekahau Sidekick in order to help experts to identify and repair tough Wi-Fi network problems.

VMware NSX Virtual Networking
VMware's NSX virtual network technology enables you to create complete logical networks in software. NSX allows virtual networks to be provisioned in minutes and managed with a high level of automation independent of the physical components used by the underlying IP network. VMware Site Recovery Manager (SRM) allows programmatic disaster recovery, application mobility, and transparent site relocation, failback and re-protect. SRM also permits non-disruptive testing for site recovery, upgrades and fixes and can produce audit reports to confirm complete service restoration, validate SLAs and prove disaster recovery compliance. When integrated with VMware's NSX virtual network technology, VMware Site Recovery Manager can rapidly recover the complete logical network topology at the recovery site. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to help your organization to plan, deploy, test and maintain a disaster recovery solution based on VMware SRM and VMware NSX.

Active Directory (AD) and Microsoft Entra (Formerly Azure AD) Planning and Integration Consulting
Progent can help you to design and implement an efficient move from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity services for both on-premises and cloud assets. For details, refer to Active Directory and Microsoft Entra design and implementation consulting.

NinjaOne Endpoint Monitoring and Management
ProSight LAN Watch with NinjaOne RMM software delivers a centralized, cloud-driven solution for managing your client-server infrastructure by offering tools for streamlining common tedious tasks. These can include health checking, update management, automated repairs, endpoint configuration, backup and recovery, A/V response, remote access, standard and custom scripts, asset inventory, endpoint profile reporting, and troubleshooting support. If ProSight LAN Watch with NinjaOne RMM uncovers a serious issue, it sends an alarm to your designated IT personnel and your assigned Progent consultant so emerging problems can be taken care of before they impact productivity. Find out more about ProSight LAN Watch with NinjaOne RMM server and desktop monitoring consulting.

Catalyst 9100 Series Wi-Fi 6 and 6E 802.11ax APs Consulting
Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 and 6E Access Point consultants can provide affordable remote and on-premises support for Catalyst next-generation Wi-Fi 6 and 6E wireless APs. For details about Progent's support for Catalyst 9100 Family of Wi-Fi 6 and 6E Access Points, see Catalyst 9100 Wireless access points system planning, configuration, and troubleshooting services.

SQL Server 2019 Migration Expertise
Progent's Microsoft-certified SQL Server 2019 experts can help you to evaluate the advantages for migrating to SQL Server 2019 and can deliver rapid remote or on-premises access to experts in solution planning and integration, software programming, SQL Server management, and cybersecurity. For more information, refer to SQL Server 2019 migration expertise.

Microsoft Office Access Database Application Programming
Progent's Office Access consulting experts offer affordable remote consulting services for all editions of Office Access including Access desktop and Access Web App and offers advanced assistance for Access application development, database migration, performance tuning, BI reporting, and troubleshooting. Progent also can provide tailored webinar training for Access application development and database administration.

Video Conferencing Consulting Services
Progent offers the support of a certified video conferencing consultant with an extensive background integrating technology from the leading video conferencing/telepresence vendors including Cisco, Polycom, LifeSize and Radvision and can help your company to design, configure, upgrade, or maintain a telepresence environment that preserves your investment and maximizes the strategic value of your IT system. Progent can also provide the services of infrastructure consultants who can assist companies of all sizes to create and maintain a communications network that provides the speed, reliability, security, and scalability you need to accommodate your video conferencing/telepresence environment.

Talk to a Progent Computer Consultant
To see how you can get in touch with a Progent computer support expert for online or on-premises expertise, call 1-800-993-9400 or visit Online Computer Help.



An index of content::

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    ProSight Data Protection Services ECHO from Progent offer small and mid-sized organizations an affordable and fully managed solution for secure backup/disaster recovery. For a low monthly price, ProSight DPS automates your backup processes and enables rapid recovery of critical files, applications and virtual machines that have become lost or corrupted due to hardware breakdowns, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can deliver world-class support to set up ProSight DPS to be compliant with government and industry regulatory requirements like HIPAA, FINRA, and PCI and, when needed, can assist you to recover your business-critical information.

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    Hyper-V 2016 utilizes key features first designed for and refined on Microsoft Azure, among the world's biggest public clouds. This significantly enhances the ability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by enhancing data security, uptime, scale, manageability, dependability and recoverability. Progent's Microsoft-certified consultants can assist you to assess the benefits of Hyper-V 2016 for your business, set up test systems to confirm the ability of Hyper-V 2016 to run your vital applications, plan a cost-effective network topology for a cloud-based or hybrid installation, develop and carry out a non-disruptive migration strategy, train your IT management and technical support staff, and provide as-needed consulting and troubleshooting services to ensure that your Hyper-V 2016 investment delivers the highest possible business benefit.

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    Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of network management tools and is intended to offer a unified mechanism for configuring and administering virtualized fabric and services across hybrid environments that can include on-premises and hosted datacenters and Azure publics cloud services. Progent's SCVMM 2016 consulting experts can help organizations of any size with all facets of building, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, show you how to upgrade efficiently from older versions of Virtual Machine Manager, develop workflows for creating and installing VMs and VM hosts, design fault-tolerant scale-out clusters, integrate your private cloud infrastructure with public cloud services, set up virtual switches, develop and debug PowerShell scripts, and assist you to evaluate the potential business benefits of the latest technologies such as Storage Spaces Direct and Shielded VMs. Progent's certified virtualization experts offer advanced Windows Hyper-V consulting and VMware ESXi support.

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    ProSight Data Protection Services ECHO from Progent provide small and medium-sized organizations an affordable end-to-end service for secure backup/disaster recovery. For a low monthly price, ProSight DPS automates and monitors your backup processes and enables rapid recovery of critical files, applications and virtual machines that have become lost or damaged due to hardware breakdowns, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can deliver world-class expertise to configure ProSight DPS to to comply with regulatory standards like HIPAA, FINRA, and PCI and, whenever needed, can assist you to restore your business-critical data.

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