For small company computer networks located throughout the state of Michigan, Progent's Microsoft and Cisco qualified technicians can deliver online support and troubleshooting to fix your computer system issues quickly and affordably. Progent has acquired enterprise-grade expertise, software utilities, and support knowledge bases to troubleshoot and fix network problems without the expense and time delays associated with on-site service visits.

If your Michigan organization is located beyond the larger metropolitan areas such as Detroit, Grand Rapids, Warren, Sterling Heights, Flint, Lansing, or Ann Arbor, your nearby computer network support choices may be limited in expertise, or not available during a crisis. This can result in a network that is unusable or causing efficiency loss due to technical problems persisting for too long. Progentís staff of seasoned network engineers average more than 12 years of real-world IT industry experience, in the trenches of computer network support, performing a extensive variety of technical projects for a diverse range of customers. This means you get not only the technical expertise needed for the job, but a consultant with field proven methods for applying that expertise to provide excellent network solutions.

iPhone Integration and Management
Progent's iPhone and iPad integration consultants can provide cost-effective remote assistance to help you to design, configure, and fix any aspect of your iPhone and iPad and Windows integration efforts and is available for quick jobs to help you through specific technical bottlenecks or long-term engagements to help you complete large-scale projects on time and within budget. Progent has experience in local, cloud-based, or hybrid networks and can help you create or maintain a resilient, protected and scalable infrastructure that is best suited to your mode of computing. Progent also offers remote and on-premises training to show you how to manage and use your iOS devices in a secure, team-oriented environment that optimizes the strategic value of your information network.

MySQL Software Development and DBA Support
Progent's MySQL application developers, database architects, and DBAs offer affordable remote database administration or software development services and can assist organizations of any size to integrate and maintain MySQL in a reliable network environment that provides high levels of speed, scalability, and protection. Progent also has experience helping businesses port applications from Oracle to MySQL.

Online Consulting for Windows Server 2008
The complexity and integration demands of Windows Server 2008 R2 calls for an IT professional with real-world experience and broad knowledge in designing and deploying cohesive and comprehensive business information solutions. The professional experience of Progent's certified Windows Server experts, averaging over ten years of background supporting Microsoft-powered solutions, assures your success in maintaining and managing your Windows Server 2008 environment. Progent's certified Windows Server 2012 R2 support experts can also assist you to evaluate the advantages of upgrading from Windows Server 2008 to Microsoft Windows Server 2012 R2 or later. If you are considering building a hybrid architecture that integrates on-premises systems with public cloud services like those offered by Microsoft Azure, Progent can provide Windows Server 2016 hybrid cloud integration.

Fortinet FortiGate Firewall Experts
Fortinet FortiGate next-generation firewalls are leaders in delivering top throughput for SSL inspection. Progent's Fortinet FortiGate firewall experts can assist you to integrate your Fortinet firewalls to protect all your IT resources at the enterprise perimeter, within the data center, at branch locations, and in the cloud. To find out more, see Fortinet firewall integration consultants.

ProSight Network Audits for Assessing Network Health
Progent's ProSight Network Audits are a fast and affordable way for small and medium-size businesses to get an unbiased assessment of the overall health of their information system. Based on some of the top remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits show you how well the configuration of your core infrastructure assets conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver instant benefits such as a more manageable and safer Active Directory implementation. Both options also provide the long-term advantages of cutting-edge remote network monitoring and management technology. These benefits can include lower-cost network management, better compliance with information security requirements, higher utilization of IT resources, quicker problem resolution, more dependable backup and restore, and higher availability. To learn more about ProSight Network Health Checks and to see sample reports, visit ProSight Network Audits.

ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting service offers complete hosting of a small or mid-size organization's servers in a solution that gives the highest degree of dependability and expandability and is in addition easy to migrate to another host. Progent's Private Cloud hosting options are built upon mature virtualization platforms that enable small businesses with mixed- platform environments to economize significantly on the costs of capital equipment, system maintenance, and IT management while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor flexibility. Find out more about Progent's ProSight family of managed IT services for small businesses.

Design and Configuration Support for Meraki Cloud-managed Wi-Fi APs
Progent's Cisco Meraki wireless AP consultants offer online and on-premises support to help organizations of any size to plan, deploy, manage, upgrade or debug Wi-Fi systems that include Cisco Meraki APs. Progent can help you to configure and support Meraki-based wireless networks for environments that can range from a teleworker's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also help you to integrate other Cisco products such as Catalyst, Nexus and Meraki switches, ASR routers and ASA firewalls to build a cohesive ecosystem that provides identical access, performance, security, ease of management and availability for wired and Wi-Fi users regardless of their location or device. (Check out Meraki switches integration.)

64-bit Processing Upgrade Support Services
Progentís 64-bit migration support experts can help your organization to enhance your servers and desktop PCs affordably from 32 bits to 64 bits. Progent can help you to understand the costs and advantages of migrating to 64-bit processing, design a cost-effective migration process that minimizes operational disruptions, and deliver timely online help to aid your company to configure 64-bit software and application software on your current hardware. Progent's Microsoft-expert engineers can assist you to install the 64-bit versions of Microsoft products such as Windows Server, SQL Server, Windows 10, and Office Excel.

Shared Help Desk Services
Progentís Help Desk Co-management services allow your business to split responsibilities for Help Desk services seamlessly between your in-house IT team and Progent's nationwide pool of certified desktop support engineers and subject matter experts. Progentís shared Help Desk service is an advanced service desk solution based on the leading professional services automation (PSA) platform for managing end-user service requests, ticketing, responsibility, status tracking, and metrics. For more information, visit Progentís Help Desk Co-management services.

Cisco IOS Upgrade Consulting
If your network includes Cisco appliances, you could be running an old version of Cisco IOS, the operating system powering almost all Cisco router as well as the latest Cisco switches. Cisco often provides upgrades to IOS to correct problems, plug security weaknesses, or improve features. However, upgrading Cisco IOS or other Cisco control software can be a challenge, depending on your Cisco equipment and your network environment. For example, there may be limitations of local Flash storage that could cause a new software version to operate incorrectly. Progent's Cisco CCIE consultants offer a wide variety of services associated with upgrading Cisco IOS software or any other Cisco OS like IOS EX, CallManager or Unified Communications Manager (CUCM). Progent's consultants can perform audits of your router software, propose sensible updates, prepare Cisco appliances, transfer images/, activate and test your update, tune throughput, resolve problems, and train your network support managers how to take advantage of any important new capabilities.

Affordable Support Solutions
Many small companies rely on flawed metrics when shopping for a computer consultant. Cost per hour is seldom a good measure for value. A consultant with insufficient experience can take many times longer to complete the identical job than an experienced Information Technology professional. As an example, billing a third less per hour, but taking three times as long for the same job is not a deal. Even worse, a badly architected or configured network environment that is unstable and difficult to manage or upgrade can cost a business many times over its initial price due to lost productivity. Progent's client testimonials from satisfied companies throughout the United States confirm the effectiveness of Progent's service model and the technical capability of Progent's staff of engineers.

Microsoft SharePoint Consulting Services
Progent's Microsoft-certified SharePoint Server 2013 specialists, Microsoft SharePoint Server 2010 developers and SharePoint Server 2007 support professionals can show you how to rationalize the economic case for deploying the latest version of Microsoft SharePoint, consult with you on the appropriate version of SharePoint for your circumstances, provide configuration and deployment services, assist you to set up Microsoft SQL Server as a supporting DBM, improve your network infrastructure, integrate your standard and custom application software to work with SharePoint Server, develop a comprehensive security strategy that includes portal technology, and deliver troubleshooting and Contact Center services.

Stealth Penetration Testing
Stealth intrusion checking is a key component of any comprehensive IT system security strategy. Progentís security professionals can perform extensive stealth penetration security checks without the awareness of your organization's internal network support staff. Stealth penetration checking shows whether existing security monitoring tools such as intrusion incident alerts and event log monitoring are properly set up and actively monitored.

Linux Support Services and UNIX/Windows Integration
If your small business IT environment combines Linux technology with Microsoft Windows, Progent can help you to incorporate your servers into a cohesive network that permits all your platforms to coexist peacefully for simpler management, seamless data exchange, high availability, high throughput, and tight security. If you are developing Linux applications within an environment that incorporates Windows-powered servers, desktops, and application software, Progent can provide full-service support outsourcing that allows you to focus on your area of expertise.

Get in Touch with a Progent Computer Support Expert
To see how to contact a Progent network consultant for online or on-premises support in , call 1-800-993-9400 or go to Remote Network Help.