For business computer networks located in the state of Michigan, Progent's Microsoft authorized technical experts can deliver online help and troubleshooting to solve your computer network issues fast and affordably. Progent has developed enterprise-grade skills, sophisticated utilities, and support knowledge bases to identify and repair IT problems while avoiding the high cost and time delays normally associated with on-site service visits.
If your Michigan business is located beyond the larger metropolitan areas such as Detroit, Grand Rapids, Warren, Sterling Heights, Flint, Lansing, or Ann Arbor, your local network systems support choices may be limited in expertise, or not available during a crisis. This results in a network environment that is unusable or causing wasted time due to technical issues persisting for too long. Progentís group of expert network engineers average more than 10 years of real-world computer industry experience, in the trenches of computer network support, performing a large range of technical projects for a varied range of clients. This means you get not just the technical skills needed for the job, but a professional with field proven methods for applying that expertise to provide affordable network solutions.
Progent's Juniper-certified network engineers can help you to plan and implement Juniper Firewall/VPN platforms, enhance and support your infrastructure, and upgrade efficiently from discontinued products to the latest releases. Progent's Junos OS consultants offer support for Juniper's premiere network control software to enable your business to simplify the management and strengthen the protection of your Juniper VPN appliances and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS software platformS and can help organizations manage environments that include a mix of Juniper's OS platforms.
ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small company's production servers in an environment that delivers the highest level of dependability and scalability and is also easy to move to another host. Progent's Private Cloud hosting and management options are built upon proven virtualization platforms that enable small and midsize companies with multi- platform IT systems to save dramatically on the costs of capital investments, system support, and IT management while benefiting from enterprise-class reliability and an unmatched level of vendor independence. Find out about Progent's ProSight portfolio of managed services for small organizations.
Eliminate Dependence on an Individual Freelance Consultant
By creating a relationship with a full-service computer consulting and support firm like Progent rather than with an individual freelance consultant, your company is ensured fast availability of experienced experts when you require them. You no longer have to worry that illness, training, time off, or conflicting priorities with different customers will leave you without support when you have an emergency.
Microsoft Project Server Integration and Training
Progent's Microsoft Project Server and Project Online experts offer advanced remote and on-premises support services for Project Server as well as for all Microsoft platforms that integrate in conjunction with Project Server. Consulting support services provided by Progent include Microsoft Project Professional integration, SharePoint 2013 design and configuration, SQL Server 2016 integration, Microsoft SQL Server 2014 support, Microsoft Exchange 2016 Server migration, Exchange Server 2013 consulting, Exchange Server 2010 maintenance,Excel and Office 365 Excel development, and PowerPoint and Visio online training. Progent can provide Cisco-certified CCIE consultants to help your company to enhance your environment to support local, branch, home-based, and mobile workers so they can utilize Microsoft Project Server to work together securely and productively. Progent's network security experts can help you to adopt and enforce security policies that safeguard important project data without interfering with the productive exchange of legitimate information.
CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor credential is an important qualification that signifies expertise in IS security auditing. Certified by the American National Standards Institute, the CISA credential requires that consultants undergo a comprehensive test administered by the ISACA professional group. Progent offers the expertise of a CISA-Premier Cybersecurity audit professional able to help companies in the fields of IS audit process, information technology administration, network assets and architecture ROI, IT support, safeguarding of information assets, and disaster recovery planning.
Microsoft Windows 8.1 Administration and Troubleshooting and Migration
Progent's Microsoft-certified Windows 8.1 experts can deliver a range of IT outsourcing and co-sourcing services to help organizations of any size to support, manage, and repair IT systems that include desktops, laptops, tablets, or smartphones powered by Microsoft Windows 8.1. Progent's consultants can also provide Windows 10 migration support.
Online Education for Desktop Applications
Progent offers online training for an array of productivity applications. Progent's Webinar training covers areas such as Microsoft Office 365 Excel and Power BI reporting, Microsoft Office 365 Word VBA macro development, Publisher collaboration, Office Outlook calendar sharing, Microsoft Office Access rapid application development, Microsoft Dynamics GP customization, and Windows 10 configuration. Live online learning offers all the benefits of conventional classroom seminars, such as instant interaction between clients and teachers, but eliminates the costs of transportation and the hassle of trying to synchronize the availability of multiple students.
Oracle Database Administration Services and Application Programming
Progent can provide online access to an Oracle consultant for Oracle database administration services or an Oracle application developer. Progent can help you to develop efficient mechanisms for critical Oracle DBA activities including performance tuning, backup/recovery strategies, and information protection, or train your in-house personnel how to follow industry best practices for simplifying various administration procedures. Progent can also offer the services of a PL/SQL programmer to assist your company to design, test, enhance, or port Oracle programs that can range from forms to data-driven web sites. Progent has skill with SQL Developer, SQL *Plus, and JDeveloper tools and can also help you to optimize existing SQL programs using Oracle's SQL Tuning Advisor and SQL Access Advisor.
Comprehensive Reporting of Services Provided
Progent produces complete and meaningful reports of all support work to make sure clients do not feel ďcaptiveĒ to their IT service provider. Progent sends e-mail documentation of support activity shortly after completion of each support task, and also sends a printed copy along with monthly billings. Comprehensive network support documentation makes it easier for customers to move to a new service organization or assume more support responsibilities in house. Good support documentation also give IT managers the visibility required to assess the quality of support services and produce more realistic network budgets.
Exchange Server 2013 Migration Services
Microsoft Exchange Server 2013 incorporates major enhancements to the capabilities of Microsoft Exchange Server 2010 and delivers important innovations as well as a revamped structure. These enhancements affect vital facets of IT such as manageability, high availability (HA), compliance, operational costs, collaboration, expandability, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consultants can deliver remote or on-premises expertise to assist your organization to administer, optimize and troubleshoot your Exchange 2013 environment. Progent also offers Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you upgrade to a more up to date release of Exchange Server in an on-premises, cloud-based, or hybrid deployment model.
Desktop and Mobile Device Unified Administration Support
Progent's Microsoft-certified consulting team offers Configuration Manager 2016 hybrid cloud integration, System Center Configuration Manager (SCCM 2012) planning and deployment and Intune integration help to consolidate and streamline the administration of your desktops and web-facing tablets and smartphones. Progent can assist you to migrate smoothly to Configuration Manager 2016 from a legacy device and application management solution or help you to enhance your existing SCCM 2016 environment to support your evolving business needs.
Microsoft Access Software Development
Progent's Microsoft Office Access developers and consultants can provide economical online support for all editions of Microsoft Access including Access desktop and Access Web App and can provide expert help for Access application development, database migration, performance optimization, report design, and troubleshooting. Progent also can provide tailored webinar training for Access programming and DBA services.
Get in Touch with a Progent Network Support Expert
To find out how to get in touch with a Progent computer support expert for online or on-premises support in , call 1-800-993-9400 or visit Remote Computer Support.