Progent's Cisco certified networking consultants can provide high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.
Progent's application experts offer advanced support, custom development, deployment help, and online classes for popular applications covering key areas including ERP, financials, management analytics, web application development, and the Microsoft Office suite of business productivity software. As a Microsoft Partner with years of experience delivering high-level consulting services remotely, Progent can help clients throughout the U.S. to avoid the time and expense associated with travel and on-site visits without sacrificing the high quality of consulting support.
Progent's Symantec consultants can assist you to support discontinued Symantec firewall and VPN appliances including the Symantec Raptor and Symantec VelociRaptor line or show you how to upgrade to newer firewall/VPN technology. Progent can also help you create and implement a complete security plan that can include firewall and VPN appliances and software, outsourced security and virus protection services, server and application monitoring software, and documented policies and processes. Progent has the expertise to be your one-stop source for on-going network help, administration, training, and security consulting.
Progent's Duo managed services incorporate Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication. Duo supports one-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices.
For corporations with branches in California or any area served by Progent's consultants, Progent's Microsoft-Premier IT support professionals and certified Cisco system consultants can provide a variety of IT consulting services including project management, SOX compliance, office relocations, corporate security, network architecture, on-site or remote branch office support, and troubleshooting for colocation hosting environments. A Progent network architect can show you how to design a multi-site network that makes smart use of colocation facilities and Internet hosting sites. Progent's Microsoft Certified engineers can help major corporations plan, integrate and maintain major rollouts of the latest versions of Microsoft products including Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise Windows. Progent's Cisco Certified Internetwork Expert and Cisco Certified Network Professional experts can assist you to deploy Cisco products for connection solutions that combine simple, high-speed, integrated, and remote networking.
Progent's Microsoft-premier engineers can assist you to enhance your servers or desktops from 32 to 64 bits. Progent can help your company to calculate the risks and benefits of upgrading to 64-bit computing, design an affordable migration strategy that reduces operational disruptions, and provide inexpensive, professional online help to assist your company to configure 64-bit software and application software on your existing hardware.
Progent's Microsoft-certified consultants can help you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, develop pilot environments and rollout strategies, tune your network infrastructure for on-premises, multi-location, cloud-based, and hybrid datacenters, educate your IT management, staff, create an enterprise-wide security plan, streamline IT management, assist with application development, and generate and test a disaster recovery/business continuity plan.
Progent's data protection experts can help you to create, implement and manage a backupup/restore solution based on MSP360 Backup technology to protect your IT resources residing on any major public cloud. Progent offers end-to-end monitoring and remote management to prevent data loss caused by human mistakes, system error, malicious insiders, and malware assaults like ransomware.
Progent has put together two ultra-affordable service bundles intended to enable small companies to get an impartial security evaluation from a premier security consultant. With Progent's External Network Security Inventory Checkup, an engineer administers a comprehensive examination of your IT infrastructure from beyond your company firewall to uncover potential weaknesses in the security posture you expose to the public. With Progent's Internal Network Security Inventory Scan, a security expert executes a network scan from a secure computer within your firewall to determine your exposure to internal assaults. The two security inventory packages are configured and executed from a protected remote location.
Key characteristics of Dynamics GP software include a modular design that allows you to license just the components you require, a standards-based foundation built on Microsoft technologies to secure your investment and provide a tightly integrated environment, enhanced reporting services that allow you to track all operations, revenues and spending and sales trends, integration with Microsoft Office to speed access to corporate information, the capability to integrate information from almost any db software or desktop software into Microsoft GP, and an open architecture that makes it possible to develop specialized programs. Progent can help you set up and maintain a reliable, protected server and communications network to support Microsoft Dynamics GP/Great Plains, and can offer experienced GP/Great Plains consultants to help you convert the advanced features of Microsoft Dynamics GP business accounting software into a high-value business solution.
Progent's ProSight portfolio of managed services are geared to provide businesses who maintain small in-house network administration and support staffs with low-cost help from world-class management platforms and technical experts. Advantages of the ProSight line of managed services include fixed network management expenses, automation of routine management processes, continual absorption of the latest information technology, smooth migration from legacy technology to up-to-date solutions, improved fit between computer technology with strategic objectives, access to seasoned IT consultants, and allowing management to focus on business rather than ever-changing network technology.
Fortinet next-generation firewalls are industry leaders in delivering best-in-class throughput for encrypted data inspection. Progent's Fortinet FortiGate firewall consultants can assist your business to integrate your Fortinet FortiGate security appliances to safeguard all your IT assets at the network edge, within the data center, at branches, and at the cloud edge.
Dynamics GP/Great Plains 2010 accounting is a full-featured business management platform that integrates data and operations across your company, communicates seamlessly with other applications, and connects workers, clients and suppliers unrestricted by time or location. Created for small to mid-size businesses, Microsoft Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 provide capability for financials, analytics and reporting, project management, inventory and order control, e-commerce, HRM, CRM, field force automation, manufacturing, retail management, and online business services. Progent can help you install and maintain a reliable, secure computer and network environment to support Microsoft Dynamics Great Plains, and can provide experienced Great Plains professionals to help your company exploit the full power of Microsoft Dynamics GP 2010.
Microsoft Virtual Server, run on the Microsoft Windows Server operating system and powered by software first developed by Connectix, delivers the power needed to accomplish server consolidation, application migration, and server isolation projects via virtualization techniques in an enterprise-ready computing environment with advanced scalability, manageability, and availability. Microsoft has aimed Virtual Server 2005 at companies who want to enhance operational efficiency in application development and piloting, migration from outdated mission-critical applications, and server consolidation. Progent's skilled Virtual Server experts can assist your company to evaluate and deploy MS Virtual Server.
Altaro VM Backup from Hornetsecurity provides small organizations a reliable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud architectures and also supports cost-effective cloud backup to Azure storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of online or on-premises services to help you to plan, install, manage and debug a modern backup and disaster recovery solution based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup.
Progent's ProSight Email Guard solution uses the technology of leading information security companies to deliver centralized control and world-class protection for your inbound and outbound email. The powerful architecture of ProSight Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This reduces your exposure to external attacks and saves network bandwidth and storage. Email Guard's on-premises security gateway appliance provides a further layer of analysis for incoming email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The on-premises gateway can also help Microsoft Exchange Server to track and protect internal email that stays inside your corporate firewall.
The clustering feature set built into the high-end editions of Windows Server 2008 is radically redesigned to streamline the installation, configuration, and maintenance of clusters that provide improved levels of system availability, protection, performance, and flexibility. New or improved capabilities include cluster Validation, easier setup and installation, unified cluster management, redesigned cluster architecture for maximum availability, better protection and quorum models, minimization of failure points, more disk and RAM capacity, and improvements for multi-site clusters. Progent's clustered server consultants can assist your company evaluate the business benefits of Windows clustering, design and implement an installation, train your IT personnel to manage your cluster environment, provide ongoing consulting and support services, and produce and test a disaster recovery procedure.
Progent can provide fast online access to Cisco-certified CCIE network infrastructure consultants. Progent's CCIE engineers can connect to your network via advanced remote support tools to deliver quick and affordable troubleshooting and repair of critical network problems.
Progent offers affordable online support to assist companies to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, system design and review, pilot testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security.
Progent's Co-managed Help Desk service allows your business to split the load for Help Desk services transparently between your IT team and Progent's large roster of seasoned technical support technicians and matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution built around ConnectWise Manage, the top shared PSA tool for handling end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.
Progent's Microsoft-expert consultants can help you to enhance your application servers and/or desktops from 32 to 64 bits. Progent can assist your company to understand the risks and advantages of migrating to 64-bit processing, design an efficient upgrade strategy that reduces operational disruptions, and provide inexpensive, expert online help to assist your company to install 64-bit software and applications on your existing computers.
Internet Security and Acceleration Server 2006 is a comprehensive gateway that offers a powerful application layer firewall, VPN, and web caching solution for safeguarding the Internet-facing applications of any sized business against a broad variety of attacks. Progent's Microsoft Internet Security and Acceleration Server 2006 engineers can help you design, cost-justify, pilot, install, customize and manage the Standard or Enterprise edition of ISA Server 2006 on your network.
Progent's company culture will make you a more capable professional by improving your information technology skills and increasing the loyalty of your clients. Progent makes good on this promise by recruiting the top professional talent for you to operate with, offering an advanced network and communications infrastructure, running specialized software tools to enable the highest level of service, and by streamlining our business models for finding and maintaining customers.
Microsoft 365 PowerPoint Integration Online Troubleshooting
Microsoft Dynamics GP allows you to expand and manage your company more efficiently by offering deep access to decision-driving data and a fast return on investment. Microsoft Dynamics GP/Great Plains offers important business benefits such as its ability to expand the reach of your organization, manage your accounting, computerize financial processes, unify procedures across your company, improve inventory control, enhance order accuracy, expand revenue and minimize turnaround time, and increase free cash flow. Progent can help you configure and maintain a robust, secure server and communications foundation to support Great Plains, and can offer experienced Dynamics GP/Great Plains support professionals to help you derive all the benefits of your Microsoft Dynamics GP/Great Plains software.
Progent's CISM-certified security staff can help you safeguard your Apple Mac network through expert services including performing security audits, recovery from virus and worm penetrations, setting up firewalls, integrating secure off-site and mobile access, installing monitoring software for defense against viruses, spam, and directory harvest attacks, and developing a comprehensive security plan adapted for the particular objectives of your business network.
Progent's Duo services incorporate Cisco's Duo technology to protect against compromised passwords by using two-factor authentication (2FA). Duo supports one-tap identity verification with iOS, Google Android, and other out-of-band devices.
Progent's Microsoft and Cisco-certified network experts can help your organization to determine the value of Exchange 2010 for your company and can help your IT staff to design and carry out a smooth migration to Microsoft Exchange 2010 from Exchange Server 2003 or Exchange 2007 that will offer fast ROI by increasing your productivity, lowering the cost of hardware and service, simplifying administration, and integrating your vital communications platforms.
ProSight Reporting is a growing line of real-time reporting plug-ins designed to integrate with the industry's leading ticketing and network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Microsoft 365 Outlook Integration Computer Consulting
CRISC Risk and Information Systems Control Consultant Services Protecting CRISC
Progent can provide the guidance of a CRISC-certified risk management expert to assist your company to plan and deploy an enterprise risk management (ERM) strategy following leading practices identified by CRISC and crafted to match your organization's risk appetite, business goals, and budgetary guidelines.
NetDocuments (NetDocs) is a leading cloud-based document management system designed for legal workflows. Progent offers online access to NetDocuments consultants to assist your law firm to design, deploy, manage, optimize, or debug a document management system (DMS) environment powered by NetDocs.
Progent's Microsoft-certified Windows 11 consultants offer an array of services for Windows 11 such as Microsoft 365 integration, mobile device management and synchronization, telecommuter connectivity, data and identity security, automated deployment, and Help Desk Call Center support.
The Helpdesk service delivery structure used by Progent offers small organizations an effective option to reliance on freelance service individuals by offering broad technical knowledge accessible to numerous support groups, optional round-the-clock access to emergency assistance, escalation capability to top-level engineers for handling even the most difficult problems, support consistency and reliability, quick follow through overseen by seasoned service managers, a choice of convenient ways for initiating service tasks, and a high level of progress visibility made possible by ticket updates and available through a web-based portal.
Progent can help your business in all facets of your upgrade to Microsoft Exchange 2016 including designing high availability (HA) system topology for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; determining mass storage capacity required for your VMs, databases and logs; setting up HLB for high-availability client access services; planning, building and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Progent's UNIX family support services offer small businesses and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of expertise offers you a convenient one-stop consulting firm to show you how to build and manage a protected and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or major Linux platforms such as RedHat, SuSE Linux, Debian GNU/Linux and Mandrake.
Progent's certified consultants offers offsite and onsite consulting expertise to help you to manage, maintain, and troubleshoot computers based on Windows 7 and also offers assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for management automation, security and compliance, backup and restore, online access, smartphone and tablet management, wireless configuration, and 24x7 system monitoring and alerts.
Progent's seasoned solution designers and software developers can help your company to build customizations to Microsoft GP/Great Plains that address the unique requirement of your organization while retaining the benefits of seamless Windows integration. Progent can also provide help with a variety of software development technologies that can be utilized to build integrations with Microsoft Dynamics GP. These tools include Dexterity, Modifier with VBA, Visual Studio for Microsoft Dynamics GP, Extender, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help you to halt the spread of an ongoing ransomware attack. Call 800-462-8800
Progent has delivered support for Dynamics GP and Great Plains software for over two decades and Progent has delivered integration, software development, training, and debugging since the product's original release. Progent offers in-depth support for upgrading legacy Dynamics GP/Great Plains ERP systems. Progent can assist your business to design, pilot, and implement an efficient migration from a an outdated release of GP to the newest release of Microsoft Dynamics GP.
Cisco's wireless IP phones are hardened wireless devices intended for workers who are on the move within office, warehouse, health-care or other environments where IT management requires portable phones that provide more control, data security and durability than is possible with the Bring-Your-Own-Device style of mobile communications. Successful integration of Cisco's wireless IP phones typically demands that you set up and fine tune many key pieces of your Wi-Fi infrastructure such as wireless access points, routers and switches, wireless LAN controllers, and network management software. Progent's Cisco-certified experts can provide remote and on-premises assistance to help you create and maintain a Cisco wireless VoIP phone solution by providing services that can range from debugging the set up of a wireless VoIP phone or AP to offering project management outsourcing or co-sourcing services for modernizing the wireless architecture of a campus.
Progent's Wi-Fi site survey and predictive modeling help you to plan, install and debug a Wi-Fi LAN adapted to your environment, providing you a WLAN that has the reception, speed, capacity, QoS, security, and hand-off ability your company needs. Wireless site survey services from Progent include online predictive analysis for planning a wireless network and on-premises survey services for confirming, optimizing, and troubleshooting a functioning wireless LAN.
Progent provides small businesses a pair of specially designed network security evaluation packages that include, at a preset fee, remotely managed scans of your network security profile which are analyzed by expert security specialists who interpret the results of the remote scan, deliver objective summaries of your current network security, and make recommendations for remediation. Progent has developed two complementary security evaluation scanning packages for external and internal scanning that are priced to meet the budgets of small businesses while providing enterprise-class assessments of your network's vulnerability to attack.
Progent offers fast remote support from Cisco CCIE networking consultants. Progent's CCIE experts can connect to your environment using powerful remote diagnostic tools to deliver fast and economical troubleshooting and repair of urgent network problems.
Progent can provide the expertise of Microsoft-certified consultants as well as experienced database application developers, database administrators, project managers, network infrastructure engineers, disaster recovery planning specialists, and data security consultants to assist your business to evaluate the potential advantages of SQL Server 2012 for your business, set up pilot systems at your datacenter or at Progent's lab, design and execute out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from other database solutions, and configure an efficient and secure network infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.
Progent's Microsoft certified experts offer a variety of consulting services for Microsoft Dynamics GP. Dynamics GP/Great Plains is a Microsoft accounting package and corporate management tool based, like all Microsoft accounting tools, on the expandable and familiar foundation of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the latest version of Microsoft accounting products in the Microsoft Dynamics GP/Great Plains line, offers a cost-effective solution for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and HR. Dynamics GP is simple to install and integrate, and with its segmented design you are able to license only the capability you currently require, with the option to add clients and increase functionality when necessary. Progent's Dynamics GP/Great Plains Software support experts can help you install, configure and manage Microsoft Dynamics GP 2010 and also earlier versions of Microsoft Dynamics GP/Great Plains.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help your business to contain the progress of an ongoing ransomware breach. Call 800-462-8800
Altaro VM Backup from Hornetsecurity provides small and mid-size businesses a dependable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, remote, distributed, and cloud-hosted architectures and also supports cost-effective backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of remote or on-premises services to help you to design, install, manage and troubleshoot a comprehensive backup and disaster recovery solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/restore service based on Altaro VM Backup technology.
Progent's certified Windows 2000 Server consultants offer network help and IT consulting services for the entire family of Microsoft .NET Servers, Windows Server 2000, and Windows 2003 Server. Progent's Microsoft Windows 2000 Server integration, update, and support offerings include network planning, deployment, project management, on-site and remote technical support, Help Desk outsourcing, expert security consulting, full service outsourcing, and economical co-sourcing.
For desktop and application virtualization, Progent offers the support of a Citrix XenDesktop expert who can assist you to plan a XenDesktop environment that improves the business impact of your IT network; configure XenDesktop technology with your physical and virtual servers, user computers, and peripherals; upgrade your older virtual desktop software to current versions of XenDesktop; and deliver advanced remote troubleshooting. Progent can also instruct your IT staff to follow best practices to manage your XenDesktop solution effectively.
SQL Server 2016 introduces major enhancements in speed, capacity, data security, high-availability, BOYD support, and built-in analytics and reporting. Innovations include PolyBase for processing structured and unstructured databases in one appliance for data warehousing, R language integration, Row-level Security, Mobile Report Publisher, and seamless control over on-premises and cloud-based resources. Progent's Microsoft-certified consulting team can deliver online and on-premises expertise to assist organizations of any size to deploy, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft platforms including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM and GP, Skype for Business, and System Center Operations Manager.
Network monitoring ordinarily consists of observing a network's resource utilization to help identify data traffic bottlenecks or fix hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free network monitoring tools that work under Linux and can be used to observe multi-OS networks where Linux and Windows operate together. Progent's network support consultants can show you how to take advantage of both these tools to tune and troubleshoot your network. Progent's UNIX support professionals provide small companies and programmers assistance with managing and servicing UNIX and Linux systems that work with Windows-based products.
For medium-size companies who need network support, Progent can deliver an array of options such as local help, remote assistance, off-site Help Desk, round-the-clock support with automatic network monitoring, emergency staff augmentation, site relocation support, application programming, and expert consultation. For medium-size companies in California or other areas serviced by Progent's field engineers, Progent provides professional onsite help for fixing technical problems quickly and economically.