Progent's Microsoft and Cisco-certified network experts can help your organization to assess the benefits of Microsoft Exchange 2010 for your company and can assist you to design and implement an efficient upgrade to Exchange Server 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange 2007 Server that will provide quick return on investment by increasing your productivity, cutting the expense of equipment and support, simplifying management, and consolidating your key communications platforms.
For companies that have a combination of Mac and Microsoft Windows computers, there are two popular solutions for running Windows-dependent software on an Apple Mac: an external connection to a physical Windows computer or local simulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Mac allows you to attach a Mac to a networked Microsoft Windows-based PC to use Windows software and share network resources. Microsoft's Virtual PC for Mac simulates Microsoft Windows on a Mac computer so you can use Windows software locally. Progent's Mac technology support experts can assist you to manage these solutions for using Windows programs on your Apple Macs and can in addition assist your company to assess and install third-party products for Microsoft Windows PC emulation.
Lync Server 2010 provides IM, Presence, voice/video conferencing, desktop collaboration, and both IP-based and public switched telephone network telephony. Lync 2010 can extend the functionality of Microsoft Exchange Server, SharePoint and Office desktop or Microsoft 365 and simplify management through integration with Windows AD. Lync can also reduce expenses by eliminating Voice-over-IP hardware and subscription services, PBX gear, or conventional teleconferencing solutions. Progent's Microsoft-certified unified communications experts can provide online and onsite support to assist your company to manage and troubleshoot your current Lync Server 2010 environment or assess the advantages of migrating from Lync to Skype for Business, which is the renamed and revamped version of the product. Progent can also assist you to plan and execute a smooth Skype for Business upgrade.
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small or mid-size company's servers in an environment that delivers the highest level of availability and expandability and is in addition simple to migrate to any data center. ProSight Virtual Hosting services are based upon mature virtualization architectures that enable small and midsize companies with mixed- platform IT systems to save dramatically on the expense of capital investments, infrastructure maintenance, and network administration while achieving world-class reliability and an unprecedented level of vendor flexibility.
Progent's Power BI experts can help you to design, install, maintain, enhance or troubleshoot your Power BI environment. Progent can also assist you to organize your target data for Power BI visualizations. Progent can show you how to build and administer a local, cloud based, or hybrid network model to run Power BI.
For custom application development, Progent can provide software design experts to produce business applications in areas such as eCommerce, web development, Microsoft Business Solutions packages such as Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Internet Information Services to build company-specific eCommerce applications powered by Microsoft ASP.NET. In addition, Progent can provide expertise in a wide range of custom software development environments including SQL Server and Delphi. For custom e-Commerce software, Progent also can provide specialists in custom Access, custom Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
Global Information Assurance Certification was established in 1999 to certify the knowledge of IT security experts. GIAC accreditations are acknowledged by companies and institutions around the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists offer help with any of the network security disciplines addressed under GIAC accreditation including evaluating network vulnerability, event management and response, intrusion detection, web-based application security and security information and event management (SIEM) solutions.
For enterprise project management assistance, Progent offers the services of senior information technology professionals with years of experience in technology management, application development, and process design for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers offer project management expertise to assist enterprise customers follow leading practices to ensure that development or deployment projects are completed on schedule and on budget.
Progent provides three basic types of Contact Center services : Microsoft and Cisco Help Desk Outsourcing Services, Virtual Help Desk Support, and Help Desk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft and Cisco experts gives your customers easy access to a dependable technical resource with extensive experience delivering phone support and online repair for IT systems based on Microsoft technology. Progent's focus is on giving the support Call Center a positive reputation as a solid contributor to business performance. Progent's target is to resolve and not merely report problems.
Progent's Cisco-Certified technology consultants offer experienced PIX Firewall consulting services covering design, integration and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector attack security, and safe access services. Extending from compact, easy-to-install desktop devices for small businesses and home offices to scalable gigabit appliances, Cisco PIX firewalls provide a sensible level of protection, speed and reliability for business environments of all sizes. PIX firewalls are build around a proven, specially designed platform, PIX OS, avoiding possible OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and networking services, including advanced application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN networking, intelligent access services, and extensive administrative solutions. Progent's Cisco experts can show you how to choose and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent's Meraki wireless AP consultants provide remote and on-premises support to assist businesses of any size to design, install, maintain, expand or repair Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist you to configure and support Cisco's Meraki-based Wi-Fi infrastructure for sites that can range from a teleworker's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco products including Catalyst and Nexus switches, ASR routers and firewalls to create a cohesive network infrastructure that delivers identical connectivity, responsiveness, security, ease of management and availability for wired and wireless users irrespective of their location or computing device.
Progent's Microsoft certified consultants can offer small and mid-sized businesses expert Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that opens the door to the rapid creation of advanced business programs that can give your company a competitive edge. SQL Server provides core support for XML and can query across the Internet and beyond the firewall. In addition to offering consulting, maintenance and problem solving services, Progent's SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the profitability of your information system. Progent can also help you migrate from older versions of SQL Server to SQL Server 2005.
Progent's Microsoft-certified experts can provide organizations of all sizes consulting, troubleshooting, and development expertise for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise solution that utilizes web technology for efficiently connecting people, groups and data. SharePoint Server provides a central location for your workers or clients to access, organize, distribute and interact with useful data, files, and software and to communicate with other people. Microsoft SharePoint enables faster and better decisions, more effective sharing across teams and more streamlined business processes. Windows SharePoint Services connect employees, clients, teams and major tasks with the information they've created in a way that makes data convenient to find, download and re-use. Progent's SharePoint experts can assist you to maintain your current SharePoint ecosystem or upgrade to the latest release of SharePoint Server or to SharePoint Online.
Progent provides consulting expertise for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to choose, deploy, and maintain a WatchGuard Firewall/VPN appliance that fits your security needs and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewalls.
Progent's Private Cloud Hosting and Management outsourcing offers complete hosting of a small company's servers in an environment that delivers the maximum degree of dependability and expandability and is in addition easy to move to any data center. Progent's Private Cloud Hosting options are built on mature virtualization techniques that allow small businesses with mixed- platform environments to economize significantly on the costs of capital investments, system support, and network management while achieving world-class reliability and an unprecedented level of vendor flexibility.
Progent's data protection experts can assist you to design, implement and debug a backup/restore plan built around MSP360 technology. MSP360 enables file/folder or image backup/recovery for virtual machines and physical machines, works with all leading public clouds, and permits businesses to create a backup solution with a low Recovery Time Objective (RTO) and a granular Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and remote management of your backup environment to protect against data loss caused by user mistakes, computer glitches, malicious insiders, and external assaults like ransomware. For details, visit ProSight Data Protection Services 360 Backup solutions.
Progent's Private Cloud Hosting service offers comprehensive hosting of a small organization's servers in a solution that gives the highest level of dependability and scalability and is also easy to migrate to another host. Progent's Private Cloud Hosting and Management options are built upon mature virtualization platforms that allow small businesses with mixed- platform IT systems to economize significantly on the costs of capital investments, system support, and IT management while achieving world-class fault tolerance and an unmatched degree of vendor flexibility.
Progent's experts offer Mac users a range of services such as workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows networks, Microsoft Entourage and email expertise, network protection services, and custom training. Progent can assist clients to upgrade to macOS from OS X or earlier editions of Apple Mac OS X and Progent can provide expertise with Apple macOS and Mac OS X applications. Progent can also assist your business with Apple iPhone support and Apple iPad management, or migrating to iCloud services. For business environments based solely on Mac OS X or for networks incorporating a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the difficulty of designing, integrating and maintaining a network environment that is available, secure, fast and aligned with your organization's objectives.
Progent's Sun Solaris platform consulting services offer small and mid-size businesses and software developers support for administering and supporting Solaris environments that operate with Microsoft-based technology. Progent offers your organization access to Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP credentials. This broad array of experience offers you an easy single source to help you create and maintain a protected and reliable cross-platform network and communications infrastructure that allows Sun Solaris and Microsoft coexistence by integrating Microsoft Windows with major variants of UNIX including Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux derivatives including RedHat, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
Widows Server 2012 R2 Hyper-V improves virtualization in important areas such as secure multitenancy, flexible infrastructure, cloud readiness, expandability and throughput, and high availability. Progent's Microsoft-certified consultants can assist your business to benefit from Hyper-V to deploy and manage virtual servers to reduce network expenses and improve availability.
Progent's Microsoft-Premier SQL consultants can provide a range of support services to assist small and midsize businesses to plan, implement, administer, and repair MS SQL Server 2008 solutions so that they receive the maximum competitive benefit from Microsoft's state-of-the-art relational database technology. In addition, Progent can provide consulting expertise for system architecture, enterprise-wide security, and custom software development to increase the strategic value of your SQL Server network.
Progent's SonicWall firewall consultants can show you how to configure, manage, and tune SonicWall firewall devices including the current SonicWall TZ, NSa and NSsp Series of firewalls and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and CISA-certified network security consultants can help you incorporate SonicWall firewalls into a complete security plan and build protection into your corporate practices.
Progent's certified consultants can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, develop test systems and rollout strategies, tune your infrastructure for on-premises, multi-site, cloud-based, and partial-cloud environments, educate your IT support staff, create a corporate-wide security plan, streamline network management, assist with creating applications, and generate and validate a DR/BC plan.
Progent's Shared Help Desk service allows your IT organization to split responsibilities for Help Desk support transparently between your IT staff and Progent's pool of veteran technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is a collaborative service desk solution based on ConnectWise Manage, the leading shared professional services automation (PSA) platform for handling end-user service requests, ticket lifecycle, ownership, progress tracking, and metrics.
Progent's UNIX platform support services offer small companies and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of expertise offers you a convenient single consulting firm to help you build and manage a secure and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Exchange Servers and Apple Mac workstations can co-exist efficiently. Progent's Mac and Microsoft premier consultants can show you how to set up Microsoft Entourage and Exchange so your Mac users can work closely with teammates who run Microsoft Outlook. With Exchange and Entourage for Mac, Exchange and Apple Macintosh systems can collaborate, allowing Mac users to receive and send messages, examine the GAL, copy addresses, synchronize calendars, and alert fellow workers to conferences via your Exchange account. Progent will verify that your Exchange Server is properly set up and that LDAP and Outlook Web Access are enabled. Progent also can provide customized one-on-one Entourage training.
Progent's certified Windows Server 2019 consultants can help your organization to design and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid model. Windows Server 2019 delivers significant enhancements in scale, speed, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and Linux support.
Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small company's servers in an environment that gives the highest degree of dependability and scalability and is in addition easy to move to any data center. ProSight Virtual Hosting and management services are based on mature virtualization architectures that allow small businesses with mixed- platform IT systems to save dramatically on the expense of capital investments, system support, and IT management while achieving enterprise-class reliability and an unmatched degree of vendor flexibility.
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) designed for legal workflows. Progent offers online access to NetDocuments experts who can help legal departments and law firms to design, configure, manage, tune, or troubleshoot a document management system environment based on NetDocuments.
Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to streamline their business processes by automating key sales activities including listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales processes, merchants can broaden their market, reduce their operating costs, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development staff and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and expedite your ROI.
Progent's Microsoft certified experts provide small and mid-size companies world-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables you to install important software rapidly and reliably to appropriate workers, reduce product costs and adhere to licensing agreements by determining usage profiles, enhance Windows protection by increasing your knowledge of vulnerability and by installing critical updates, manage your mobile workforce through accepted standards independent of connection or geography, and reduce operational costs by fully exploiting the administrative capabilities incorporated into Windows. Progent's SMS engineers can show you how to use SMS economically for automated software and application deployment, security patch control, and asset tracking management including program and hardware inventory.
Progent can help your IT team to design and manage cost-effective ecosystems that support Windows and Linux systems and apps in either cloud-based solutions or in hybrid architectures that utilize local IT assets as well as one or more cloud services. To help you to integrate public cloud services with networks, Progent can provide a range of cloud integration support services such as Azure hybrid cloud planning and integration consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service development and debugging. Progent has two decades of experience providing advanced consulting services remotely, and Progent can make sure you successfully carry out your cloud migration projects on schedule and within your budget.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a brief phone interview with a Progent information assurance consultant. The fact-finding interview is designed to assess your company's ability either to block ransomware or recover quickly from a ransomware attack. Progent will work with you directly to collect information concerning your current security profile and backup procedures, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply industry best practices to create an efficient security and backup/recovery environment that reduces your vulnerability to a ransomware attack and meets your business needs.
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis solution that enables the rapid creation of a new generation of high-end applications that can give your company a critical competitive advantage. SQL Server provides built-in support for XML and the ability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of work supporting Microsoft technology, ensures you success in designing, deploying and managing Microsoft SQL Server applications that are seamlessly connected with other applications powered Microsoft's .NET environment.
Citrix offers a comprehensive line of platforms that deliver enterprise-grade manageability, expandability, and responsiveness for server virtualization and for server-based delivery of Windows desktops and applications. For distributing virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For making and managing virtual servers, Citrix offers XenServer and Citrix Essentials. Progent's Citrix-certified engineers can help you to assess the business advantages of Citrix technology and show you how to plan, validate, implement, troubleshoot, and support Citrix virtualization platforms.
Progent's Microsoft-certified consultants can help you analyze the possible benefits of Hyper-V-powered server virtualization for your company, perform test installations to verify Hyper-V's operation with your production software, evaluate your network infrastructure for smooth operation with virtual server technology, help you in upgrading to Windows Server 2008 and setting up Windows Hyper-V, train your IT staff to track and manage Hyper-V, offer expert consulting support for enhancing the security of your virtual servers, establish and test disaster recovery procedures that maximize network uptime, and provide continuing consulting and maintenance including affordable online troubleshooting and comprehensive Help Desk services.
Progent's consultants offer cost-effective online consulting and technical support for Microsoft Windows Server Essentials. Progent can provide full-service project management so you can plan and carry out a smooth migration from Windows Server Essentials to Microsoft 365 and other Microsoft Online platforms and services.
Progent can help you to evaluate the wealth of subscription plans offered with Microsoft 365, formerly called Office 365, and configure your network with Microsoft 365 so you realize maximum business value. Progent supports cross-platform networks that include Windows, macOS, and Linux technology. Progent can also help your business to build and maintain hybrid solutions that transparently integrate on-premises and cloud-based resources.
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management solution that includes machine learning technology and advanced services to deliver comprehensive endpoint detection and response (EDR).
The Progent Test and Training Lab located at the QTS Colocation Center can be used for piloting mission-critical applications, developing cost-effective migration procedures, assessing and tuning performance, planning or validating business continuity solutions, mitigating compatibility issues, and building training environments for new technologies. For Progent customers without sufficient internal resources to assemble proper pilot environments, Progent's Test and Training Lab cuts capital outlay and engineering risk while keeping vital IT initiatives on schedule.
Progent can help you plan, configure, manage, monitor, and repair an efficient Wireless LAN infrastructure, recommend appropriate technology, and configure access points, wireless bridges, antennas, wireless controllers, and various wireless accessories. Progent can also help you build a thorough 802.11x system security plan that is well integrated with the security plan for your overall business network.
Progent can deliver a broad range of cost-effective consulting and support services to assist your company to install, configure, repair, and administer workstations and notebooks based on Microsoft Windows, Apple macOS and OS X, or popular editions of Linux. Progent can provide on-premises or online technical support for single machines or laptops or work with you to design and implement a large-scale rollout of new or updated OS platforms and business applications. Progent can also provide engineers and technical workers to assist your company to prepare for and complete an office move or merger organized to produce the least possible disruption of your business.
Progent's certified Microsoft Windows 2000 consulting staff can show you how to optimize the functionality of your current Windows 2K Servers and can simplify system management, provide technical support and repair, and strengthen security. Progent can also show you how to create, justify, and implement a plan to migrate from Microsoft Windows Server 2K to Microsoft Windows 2003 Server. Progent is expert in designing test programs to reduce the obstacles involved with moving to Windows 2003 Server by uncovering possible hardware and software compatibility issues.
Progent uses an enterprise-class support reporting system that records and organizes complete documentation for all delivered support activities. Unlike many independent consultants or local service firms who offer scant documentation or specifics of services performed, each service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has access to the service reports sent by every staff member to each client. The practice of detailing and organizing support records results in more efficient support and avoids a variety of common problems such as when a service customer is effectively held hostage to a consultant who refuses to release vital service information.