Progent's certified consultants can help you to assess the business value of Windows Server 2012 R2 for your company, develop test systems and rollout strategies, tune your infrastructure for local, multi-location, cloud-based, and partial-cloud environments, educate your IT management team, create an enterprise-wide security strategy, streamline IT management, assist with creating applications, and generate and validate a disaster recovery/business continuity plan.
Cisco Unified Communications Manager, formerly known as CallManager, functions as the center of Cisco's communications and collaboration platform. Unified CM and Unified Communications Manager Express offer a location-independent IP-PBX by integrating with apps that include Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact center. Progent's Cisco-certified consultants offer effective and affordable remote and onsite expertise to help organizations of any size to build and administer Unified CM environments by providing Unified Communications Manager configuration and troubleshooting consulting services that add maximum business value. Progent's consultants can help with any aspect of Unified Communications Manager setup and debugging in areas such as integrating Cisco VoIP phones and Video phones, designing dial plans, setting up SIP trunking and PSTN support, installing ISR G2 routers with CUBE support, creating UCS server failover systems for survivability, performance tuning, and integration with Microsoft Exchange Server.
Progent's Linux consulting experts provide small companies and developers support for administering and supporting Linux systems that run with Microsoft-based technology. Progent offers your business access to Linux consultants, support professionals premier by Microsoft and Cisco, and security experts with CISM certification. This broad range of expertise provides you with a convenient single consulting firm to show you how to build and manage a secure and reliable mixed-platform connectivity and communications infrastructure that allows Linux and Microsoft interoperability by combining Microsoft Windows with leading Linux derivatives including RedHat, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.
Progent's certified Microsoft Windows 2000 consulting staff can help you optimize the functionality of your existing Windows 2000 Servers and can streamline system administration, offer technical support and repair, and enhance security. Progent can also show you how to design, rationalize, and execute a strategy to upgrade from Microsoft Windows Server 2000 to Microsoft Windows 2003 Server. Progent is expert in designing test installations to eliminate the technical risk associated with moving to Windows Server 2003 by identifying possible hardware and application compatibility issues.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent is seeking to find full-time, results-oriented Microsoft accredited consultants with MCSE certification; Cisco accredited network consultants with Cisco CCDP or CCIE certification; security consultants with CISSP or CISA or comparable security certification; and high-end network design consultants with experience in mobile solutions, wireless networking, high uptime, disaster recovery, information protection, and server virtualization. Progent also is hiring employees who can work on our staff of help desk service technicians and off-site support professionals. In addition, Progent is hiring experienced administrators who can perform effectively in Progent's high-growth, virtual office environment.
Progent's Microsoft-certified Intune consultants can assist your company to understand the business case for adopting Intune for administering your web-facing mobile computers including laptops, phones, and tablets powered by Windows, iOS, and Android. Progent can help you to configure security and compliance policies, plan and deploy pilot systems to confirm the benefits of Intune for your environment, install Intune across your enterprise, integrate Intune with System Center Configuration Manager for single-console change management, and maintain your Intune solution.
E-Mail Guard is Progent's affordable spam filtering and virus defense service that offers small businesses world-class defense against spam, viruses, directory harvesting, and other forms of e-mail-based assaults on IT systems. E-Mail Guard is built on Postini's perimeter management technology, a comprehensive library of web-managed spam filtering and virus defense services that ward off email assaults before they can penetrate the network firewall. Perimeter Manager also allows administrators track and control their email application, regardless of server vendor, hardware type, or data center location.
Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small or mid-size company's production servers in a solution that delivers the highest level of availability and expandability and is in addition simple to migrate to any data center. ProSight Virtual Hosting options are built on mature virtualization architectures that enable small companies with multi- platform IT systems to economize significantly on the costs of capital equipment, infrastructure support, and IT management while benefiting from enterprise-class reliability and an unprecedented degree of vendor independence.
Microsoft Lync 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, and both IP-based and public switched telephone network telephony. Microsoft Lync 2010 can extend the functionality of Microsoft Exchange Server, SharePoint and Office or cloud-based Microsoft 365 and simplify management via integration with Windows AD. Lync can also cut capital and operational costs by doing away with VoIP hardware and subscription services, PBX systems, or conventional teleconferencing solutions. Progent's certified unified communications consultants offer online and on-premises support to assist you to manage and repair your current Lync Server 2010 environment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product family. Progent can also help your organization to design and execute an efficient Skype for Business upgrade or a migration to Microsoft Teams.
Microsoft Windows Server Update Services enables information technology administrators to install and monitor the most recent Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Software Update Services, network support personnel can fully and easily manage the distribution of updates that are released through Microsoft Update to servers and desktops in an organization. Progent can assist you with technical details of the initial setup of Microsoft SUS such as planning the Microsoft Software Update Services deployment, setting up client's computers, establishing the Group Policy settings, and making sure your Microsoft SUS GPO is associated with an Active Directory container that makes sense for your system environment.
Exchange 2013 includes major enhancements to the capabilities of its predecessor Exchange Server 2010 and delivers powerful new features plus a revamped architecture. These enhancements favorably impact key facets of IT including ease of administration, availability, security, cost of ownership, collaboration, extensibility, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to understand the possible business benefits of upgrading to Exchange 2013, design an efficient validation and rollout strategy, and educate your IT staff to manage your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing online support and management for Microsoft Exchange Server 2013.
Cisco's PIX 500 firewalls have been discontinued and Cisco might not offer support these devices. Progent continues to offer technical support for Cisco's PIX 500 Series firewalls to help you with management and troubleshooting and Progent can also help you determine whether to adopt next generation firewall products available from Cisco. Progent's Cisco-certified experts can help your company design and carry out an efficient migration to Cisco ASA 5500-X firewalls following industry best practices.
Systems Management Server 2003 provides extra capability for change and configuration management of Windows-based systems via SMS Feature Packs. Feature Packs reduce the net administrative costs of managing and configuring software by making it simpler to install system images, manage mobile devices, and run management tools. In addition to alerting you about ways to cut management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and implement IT tasks involving processes that Feature Packs are designed to streamline. Progent's adoption and update services can lower cost and eliminate business disruption as you transition to new operating systems and applications. Progent's wireless engineers can help you develop efficient processes and policies to manage PDAs and intelligent mobile phones so your field force remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can show you how to develop a security strategy that includes standards, procedures and technologies to keep your IT computer system protected.
Progent's Juniper Networks-authorized NetScreen engineer can assist your company to configure and integrate NetScreen 5000 series routers, upgrade from older NetScreen products to more current Juniper products, and repair infrastructure problems in all-Juniper or mixed-vendor systems.
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Progent's Power BI experts can assist you to design, install, manage, update or troubleshoot your Power BI business analytics solution. Progent's database experts can help you to prepare your target data for Power BI visualizations. Progent can assist you implement and manage an onsite, cloud based, or hybrid network model for Power BI.
Cisco has developed an extensive array of routers that includes appliances designed to deliver the security, performance, and availability required by organizations from small businesses to worldwide enterprises. Cisco routers feature support for redundancy, transparent failover, and redundant power for improved fault tolerance and network availability. Progent can help you choose and configure Cisco routers to establish a solid infrastructure for your network and to make it easy to expand as you support new users, open new offices, deploy new services, open your network to clients and partners, and manage a more mobile workforce. Progent offers help with a variety of routers powered by the Cisco IOS platform, including the Cisco 800 series of small office VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for the network core, as well as legacy 3600 and 3700 Routers.
Cisco Cisco Unified Communications Manager (CUCM or Unified CM), previously known as CallManager, functions as the foundation of Cisco's communications and collaboration platform. Unified Communications Manager and Cisco Unified CM Express (CME) provide a borderless IP-PBX by integrating with apps like Unified Communications Manager IM and Presence Service, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact center. Progent's Cisco-certified network consultants offer effective and affordable online and onsite support to assist businesses of any size to create and administer Unified CM environments by providing Unified Communications Manager integration and troubleshooting services that deliver maximum productivity. Progent's consultants can assist with any aspect of Unified Communications Manager setup and debugging in areas that include integrating VoIP phones and Video phones, designing dial plans, setting up SIP trunking and PSTN calling, installing ISR G2 routers with CUBE VoIP networking support, creating Cisco UCS server failover systems for high availability, capacity planning, and integration with Exchange Server and Skype for Business.
Progent's Linux support experts offer small and mid-size companies and developers assistance with administering and supporting Linux systems that operate with Microsoft-based networks. Progent offers your organization access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA credentials. This wide range of expertise offers you a convenient single source to show you how to build and maintain a protected and robust mixed-platform connectivity and communications solution that supports Linux and Microsoft coexistence by integrating Microsoft Windows with leading Linux platforms such as RedHat, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Progent’s Microsoft-certified engineers can assist your organization to update your servers and/or desktops from 32 bits to 64 bits. Progent can assist you to calculate the costs and advantages of migrating to 64-bit computing, plan an affordable migration strategy that reduces operational disruptions, and provide inexpensive, expert online help to assist your company to configure 64-bit software and application programs on your existing hardware.
If you want to update your production web site, build internal websites for purposes such as HR or worker education, establish a powerful web presence for a new business, or generate line-of-business, data-driven specialized web applications, Progent can provide skilled and experienced web developers. Progent's experts can also help you build and manage a secure, robust server and communications network, including off-site and wireless connectivity, to run your web solutions.
Les Kent has a 35-year track record of successful network integration, business administration, marketing, and operations. He has demonstrated a knack for creating elegant information technology solutions while working as a network architect, application developer, project manager, deployment consultant, and troubleshooter for small companies, start-ups, and major corporations.
Progent’s Disaster Recovery/Business Continuity (DR/BC) consultants have extensive backgrounds helping small businesses to reduce network downtime by providing affordable online consulting support for disaster recovery/business continuity (DR/BC) planning, fault-tolerant IT architecture, data backup and restore solutions, and transparent system maintenance. Progent’s business continuity consultants can help you to develop and test a sensible business continuity plan that matches your business needs and budget. Progent’s disaster recovery engineers can assist you to design, implement, and maintain resilient technologies such as redundant Internet access, virtualized servers, clustering, load balancing, transparent online backup, and multi-location hot backup centers.
If you are developing Linux-based software in an environment that includes Windows-based servers, desktops, and office applications, Progent offers full-service information technology outsourcing that allows you to focus on your field of high-value know-how while avoiding the constant hassle of maintaining your business network. By using smart network monitoring and by providing online and in-person support when your business needs it, Progent offers an affordable solution for supporting an information network that features excellent dependability, protection, and performance. Progent's Linux developer support offerings feature full-service network support outsourcing, virtual server infrastructure, online and on-site service and troubleshooting, 24x7 monitoring, and Contact Center services.
Cisco Certified Expert Microsoft Access performance tuning Integration
Progent's CISSP-premier cybersecurity experts can assist organizations of all sizes with any aspect of information system security. Progent can implement cost-effective cybersecurity systems that protect a small office from modern malware attacks or Progent can plan, configure, and manage an end-to-end security environment for hybrid enterprise networks that accommodate onsite, online, and mobile users sharing IT resources spread across a mix of physical datacenters and public and private clouds.
Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales functions such as listings, orders, payments, fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales, merchants can expand their market, lower their operating costs, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and get to market quickly.
Progent’s Technical Response Center provides national remote assistance for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Premier support engineers provide telephone support and online direct network access to troubleshoot and repair technical problems quickly and economically. The breadth of IT expertise available from Progent's staff of country-wide support professionals makes it possible to escalate even the toughest network issues to competent experts as required.
Progent's Microsoft-certified consultants can help your company to streamline desktop update and patch management by providing support for administration platforms like System Center Configuration Manager 2007, Systems Management Server 2003, and Windows Server Update Services (WSUS).
Progent's expertise delivering Microsoft .NET support and SQL Server help, and Progent's application development experience with VBasic, XML, and additional developer platforms enable Progent to design specialized mission-critical programs and eCommerce environments that operate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains management reporting consultants can show you how to design reports that let you track your business more thoroughly, transforming uncooked information into useful insights into your company and customers.
Progent can provide the cost-effective support of online Internet connectivity consultants to help your organization to evaluate or update your ISP services so your Internet connectivity solution meets your business needs. Support services available from Progent include evaluation of your existing bandwidth use, vendor and service plan analysis and selection, network provisioning, and overseeing a smooth move to a different carrier and/or service plan. Provisioning can include optimizing current routers and switches and deploying additional ones, implementing firewalls, and upgrading dependable Border Gateway Protocol architectures.
Progent's Cisco certified networking experts can provide advanced support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.
Progent’s IT outsourcing packages provide budget-friendly computer support for small companies. Whether it involves planning network architecture, setting up an internal Help Desk or outsourcing a one, deploying a new email system, monitoring your network, or creating a web-based eCommerce application, outsourcing your IT engineering services can contain costs and eliminate risks, allowing network service expenses to grow in a more moderate and controlled manner than is possible by building up a bulky, knowledgeable in-house network support organization. Progent’s Outsourcing White Paper and flyers explain how Progent can enable you to build a secure and highly available system architecture for your vital business software powered by Microsoft Windows such as Microsoft Office XP, Office 2003, and Office 2000.
Microsoft supports seamless hybrid ecosystems that integrate Microsoft 365 and local Exchange deployments. This permits you to have some mailboxes hosted at your physical datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can help your organization with any phase of planning, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange consultants can deliver occasional expertise to help you through challenging technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Exchange solution is completed on schedule and within budget.
Microsoft Office Communications Server provides Instant Messaging and Real Presence in a scalable, world-class solution featuring enhanced protection, seamless integration with popular Microsoft products, an expandable, industry-standard development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. The product offers cost savings and improved business efficiencies, increased worker productivity, and better intellectual property protection. Microsoft Office Communications Server has been superseded by Lync Server, which in turn has been revamped and renamed Skype for Business. Progent's certified IM and Presence experts can provide online and onsite configuration support and mediation help for your Office Communications Server 2007 environment and can assist you to evaluate the costs and benefits of upgrading to Microsoft's Skype for Business. Progent can also assist you to plan and execute an efficient upgrade that will add business value to your information network
Progent's Standard Help Desk Services provide a complete service desk solution that handles all facets of remote Level 1 desktop technical support from service requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and management reports. Help Desk services are offered at a significant discount off Progent's regular Level 1 desktop service rates, and Progent can provide the option of fast as-needed escalation to Level 2 and Level 3 experts to handle challenging issues.
Internet Security and Acceleration Server 2006 is a multi-functional edge gateway that offers a powerful application layer firewall, virtual private network, proxy, and Web caching platform for safeguarding the Internet-facing networks of any sized business against a broad variety of attacks. Progent's certified ISA Server experts can help you design, rationalize, test, install, customize and support the Standard or Enterprise version of ISA Server 2006 on your network.
Progent's Citrix-certified experts can assist you to design, implement, manage, and support a virtualized Windows application delivery solution based on XenApp. Progent's Cisco-certified CCIE network engineers can help you enhance your network infrastructure for distributing server and client-side applications, and Progent's remote datacenter management and support experts can help your organization to manage and maintain a remote datacenter that offers high availability, advanced protection, and rapid recovery.
Altaro VM Backup software offers small businesses a reliable and affordable solution for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be used for local, remote, distributed, and cloud-hosted environments and also supports low-cost cloud backup to Azure Block Blob storage. Headline features include state-of-the-art inline deduplication to cut backup storage requirements, Continuous Data Protection with backup spacing as short as five minutes for reducing your exposure to data loss, military-grade encryption, granular recovery capability for individual files and emails, support for Windows CSV and for vCenter for handling large-scale environments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up online VMs without downtime. Progent is a certified Altaro partner and offers a wide array of services to assist you to design, install, optimize and troubleshoot a backup/restore solution based on Altaro VM Backup software.
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Progent's Microsoft-certified consultants have more than 10 years of background designing, deploying, optimizing and troubleshooting SCOM environments and offer companies of all sizes expert remote or onsite consulting support for System Center 2012 Operations Manager. Progent can help your company to design a topology for SCOM 2012 servers that delivers the responsiveness and availability required to watch over your IT resources effectively, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to install and customize SCOM 2012 management packs based on leading practices for tracking network infrastructure and Microsoft and third-party apps and services. In addition, Progent can deliver fast remote or onsite troubleshooting to help you to remediate critical problems uncovered by System Center 2012 Operations Manager.
Progent's ransomware experts can help you to assess your ransomware vulnerability, monitor and guard your IT environment, help with negotiating a settlement with a hacker, and reconstruct an information system damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.