Progent's Wi-Fi IP phone configuration consultants offer remote and on-premises assistance to help your organization build and manage a Cisco Wi-Fi IP phone deployment by delivering services that range from troubleshooting the configuration of an IP phone or access point to providing project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of a campus.
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management platform that incorporates machine learning technology and expert services to provide comprehensive endpoint detection and response (EDR).
Configuration Manager automates application and device deployment and updating, simplifies security and compliance settings management, keeps track of network resources, guards against company data leakage, provides network health reporting, allows safe end-user self service, and delivers a common control mechanism for managing multi-OS networks based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud specialists can help you with any facet of planning, installing, using and troubleshooting a System Center Configuration Manager solution for local, cloud, or hybrid environments.
Progent can assist your business in any and all facets of your upgrade to Exchange Server 2016 including planning high availability architecture for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; specifying storage requirements for your virtual machines (VMs), mailbox databases and log files; setting up HLB for fault-tolerant client access services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent practices information transfer from Progent's consultants to customers. By educating customers to resolve technical issues that are within their comfort zone, Progent can concentrate on delivering high-value skills where Progent has little competition. Small companies who work with familiar independent consultants or who maintain internal support staffs benefit when Progent transfers knowledge about new technology and tested methodologies to make their networks more reliable, secure, and efficient.
Progent can assist small and mid-size businesses to install unified remote endpoint management tools for maintaining devices operated by an offsite workforce.
Progent's certified failover clustering experts can help businesses to evaluate the advantages of utilizing Windows Server 2012 failover clustering to create a powerful high-availability/disaster recovery strategy, help you to plan and install a Windows Server 2012 environment, provide online and on-premises consulting expertise and engineering support for clusters composed of physical servers or virtual machines, and show you how to centralize the administration of clustered servers.
Progent's software experts have worked for two decades with .NET tools and the Visual Studio development system and are able to create or modernize .NET apps rapidly and affordably.
Progent's Microsoft certified support team can show you how to define and implement a smooth in-place Exchange Server 2007 migration plan that avoids productivity downtime, reduces ongoing service demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multiple server or multi-site upgrades, Progent has the background to finish your project rapidly and economically. Progent's Exchange Server 2007 help, repair, and consulting services include expertise with the configuration of third-party enhancements of Exchange Server 2007 and the design of unified messaging solutions based on Microsoft Exchange 2007 Server.
Progent's certified Cisco network security consulting professionals offer high-level PIX and ASA Firewall consulting support including infrastructure design, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, sophisticated attack defense, and safe access services. Ranging from economical, easy-to-install desktop devices for small and home businesses to scalable gigabit appliances, Cisco PIX Firewall and ASA Firewalls offer a high level of protection, high throughput, and high reliability for IT systems of all sizes. PIX and ASA Firewalls are based on a hardened, specially designed platform, minimizing common OS-specific security holes.
Progent's Windows 11 consulting experts offer an array of services to support Windows 11 such as cloud integration, mobile device management, teleworker connectivity, security and compliance, streamlined deployment, and Help Desk Call Center services.
Progent's Duo managed services incorporate Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices.
Progent's ProSight Virtual Hosting service combines proven virtual server technology, a world-class data center, and the support services of Progent's Microsoft-certified engineering group to provide small companies with a complete IT outsourcing solution that enhances network availability and security, eliminates management distraction, and saves money. With Private Cloud Hosting, a small or midsize business can have all of its software platforms and key application servers supported within a safe and reliable facility on a high-performance, non-stop virtual machine set up and supported by Progent's network service professionals.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to deliver centralized control and world-class security for all your inbound and outbound email. The powerful structure of Progent's Email Guard combines cloud-based filtering with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's cloud filter serves as a preliminary barricade and keeps most threats from making it to your security perimeter. This reduces your vulnerability to external attacks and conserves network bandwidth and storage space. Email Guard's onsite gateway appliance provides a further layer of analysis for incoming email. For outbound email, the on-premises gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also assist Exchange Server to monitor and protect internal email that originates and ends within your security perimeter.
Progent's Standard Help Desk Services offer an end-to-end solution that handles all aspects of remote Level 1 desktop support from service requests through ticketing, screen sharing, progress tracking, problem resolution, and management reports. Help Desk services are offered at a significant discount from Progent's regular desktop support rates, and Progent offers the option of rapid on-demand escalation to Level 2 and Level 3 experts to handle challenging issues.
Progent can assist you in any facet of your migration to Microsoft Exchange Server 2019 such as configuring Windows Server 2019 for hosting Exchange; designing high availability (HA) architecture for a local, cloud-based or hybrid deployment; moving mailboxes; designing and configuring Windows Hyper-V; configuring hardware load balancing (HLB); building DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint; updating firewalls; integration with Microsoft 365; and configuring Outlook clients.
Progent's certified Windows Server 2019 experts can assist your organization to design and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid model. Windows Server 2019 delivers significant enhancements in scale, performance, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and container support.
Microsoft Exchange 2013 includes major improvements to the capabilities of Microsoft Exchange 2010 and delivers important innovations plus a revamped architecture. These improvements affect key areas such as ease of administration, high availability (HA), security and compliance, cost of ownership, teamwork, expandability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting experts can help you understand the possible advantages of migrating to Exchange 2013, design an efficient test and deployment plan, and train your IT staff to manage your Exchange Server 2013 environment. Progent can also provide ongoing online consulting and management services for Microsoft Exchange 2013.
Progent's consultants can assist you to design and carry out an efficient migration from onsite Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity management for both on-premises and cloud assets.
Progent's Microsoft-certified consultants have over 10 years of background designing, implementing, optimizing and troubleshooting System Center Operations Manager solutions and can provide companies of all sizes advanced online or on-premises consulting services for SCOM 2012. Progent can help you to plan a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience needed to monitor your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to import and set up System Center 2012 Operations Manager management packs according to best practices for tracking network infrastructure and Microsoft and third-party applications and services. In addition, Progent can provide fast remote or on-premises technical support to help you to fix serious issues detected by System Center 2012 Operations Manager.
The Certified Information Systems Auditor (CISA) credential is a prestigious achievement that indicates mastery in IS security audit and control. Accredited by ANSI, the CISA credential requires that candidates undergo a comprehensive examination administered by the ISACA professional association. Progent can provide the services of a CISA-Certified Cybersecurity audit professional able to assist businesses in the fields of IS audit process, IT governance, systems and infrastructure lifecycle, information technology support, protection of information assets, and disaster recovery preparedness.
Progent's Microsoft-certified experts can provide network help and IT consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's support professionals can show you how to design, deploy, maintain and manage the entire suite of Windows .NET Servers including SQL Server, Microsoft ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager.
Progent's Technical Response Center offers national remote assistance for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Certified service professionals offer telephone help and remote secure computer connection to isolate and repair network problems quickly and economically. The scope of IT expertise available from Progent's team of nationwide service professionals makes it possible to escalate even the most difficult problems to appropriate specialists as required.
System Center 2016 Operations Manager (SCOM 2016) is designed to promote consistent performance and maximum uptime for critical workloads by providing centralized, cross-platform tracking of physical and virtual infrastructure installed throughout local datacenters and cloud environments. Progent's consulting group offers world-class remote and onsite expertise to assist businesses of all sizes to plan, integrate, optimize, enhance and repair Operations Manager 2016 solutions. Progent can help your company to move to Operations Manager 2016 from older releases of Operations Manager or from different IT infrastructure monitoring products, or integrate multiple monitoring tools into a cohesive infrastructure management solution. Progent can also show you how to expand your SCOM 2016 environment to include infrastructure hosted on public clouds such as Microsoft Azure and Amazon AWS.
Progent can provide small companies with an IT management professional who can act as a part-time Chief Information Officer. This part-time CIO can provide long-term direction to help you integrate sensible IT products to improve business processes so they match better with your corporate goals. Your company can create and implement a well thought out information technology strategy without incurring the cost of a full-time senior IT executive.
Progent's certified SharePoint Server 2019 and SharePoint Online experts offer affordable remote and onsite consulting, software development, and debugging services for organizations of all sizes who want to upgrade to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can help customers plan and carry out a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud infrastructure into a seamless intranet system.
Progent utilizes the Flexential Tampa data center mainly to provide private cloud hosting. Progent maintains a group of IT consultants located in the vicinity of Tampa, and Progent also offers online expertise from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware specialists, and veteran disaster recovery/business continuity planning experts. Progent can also assist your business to plan and execute a migration to the Flexential data center with services like designing solution architecture, specifying hardware, system setup and validation, debugging, setting up online network management, and training your IT support team.
Progent can assist your business in all phases of your migration to Microsoft Exchange Server 2016 including designing high availability architecture for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; determining storage requirements for your virtual machines, mailbox databases and logs; configuring hardware load balancing (HLB) for fault-tolerant client access services; planning, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent provide organizations of all sizes world-class network online or in-person consulting for information systems powered by Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier network consulting experts also offer security consulting for businesses varying in size from the small office to the worldwide enterprise.
Progent's Microsoft-certified consultants offer advanced support in deploying, managing and troubleshooting all versions of Microsoft Project, Project Server, and Microsoft Project Online and can provide a broad range of cost-effective remote support services following industry best practices to assist businesses of all sizes to get all the benefits of this powerful project management solution. Consulting support offered by Progent include system planning, software configuration and upgrades, strategies for secure collaboration among local and offsite users, network optimization, and customized online training.
Progent's Meraki Wi-Fi access point experts offer remote and onsite support services to assist organizations of any size to design, deploy, maintain, upgrade or troubleshoot Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist your business to set up and manage Meraki-based wireless infrastructure for environments that range from a teleworker's home or a remote office to a large campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco products including Catalyst and Nexus switches, routers and ASA firewalls to build a seamless network infrastructure that provides the same access, responsiveness, security, ease of management and availability for wired and Wi-Fi clients irrespective of their mobility or device.
Exchange Servers and Apple Mac computers can work together efficiently. Progent's Apple and Microsoft premier consultants can help you install Microsoft Entourage and Exchange so your Mac users are able to work closely with teammates who run Microsoft Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh software can collaborate, allowing Mac users to get and transmit messages, examine the GAL, copy addresses, sync up calendars, and invite fellow workers to meetings with your Microsoft Exchange account. Progent will verify that your Exchange Server is properly configured and that LDAP and Outlook Web connectivity are working. Progent also offers specialized onsite Entourage training.
Progent provides national online phone support and troubleshooting services for companies that run environments powered by variants of Linux or whose IT systems feature a combination of Linux platforms/Linux and Microsoft technology. Online network consulting offers optimum return for your IT budget by protecting user efficiency and limiting the hours charged for network repair services. Advanced remote support technology and experienced service specialists and engineers combine to enable Progent to solve most IT issues without squandering time and expense by traveling to your location. In most of cases your network issues can be dealt with over the phone or through a mix of telephone help and remote access. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISA and CISM premier security specialists to assist with the most difficult system issues.
Microsoft Lync 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, as well as VoIP and traditional PSTN telephony. Microsoft Lync Server 2010 can extend the functionality of Exchange Server, SharePoint Server and Office or cloud-based Microsoft 365 and streamlines administration via integration with Windows AD. Lync 2010 can also reduce capital and operational costs by doing away with VoIP hardware and subscription services, PBX gear, or legacy teleconferencing solutions. Progent's certified unified communications consultants can provide online and onsite support services to assist your company to maintain and troubleshoot your existing Lync 2010 environment or assess the benefits of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product family. Progent can also assist you to plan and execute an efficient Skype for Business migration or a migration to Microsoft Teams.
Progent provides customers the services of engineers who have been awarded some of the computer industry's most prized certifications. Progent believes that clients have the right to know that their computer support professionals have formal training as well as extensive practical backgrounds so that Progent's clients can use Progent's service with trust. In many cases, vendor certifications like the CCIE brings privileges for substantially better vendor assistance than is available to uncertified consultants, enabling Progent to deliver clients a higher level of computer service. In addition, recognized credentials such as CISA or ISSAP for IT security can aid enterprise customers to demonstrate compliance with regulatory requirements by using the assistance of recognized IT professionals.
Progent offers onsite training designed for people who want to broaden their knowledge of the Apple macOS and OS X operating system, Apple Mac hardware, or Mac office productivity applications including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual webinar classes for Mac applications.
Microsoft supports transparent hybrid networks that integrate Microsoft 365 and local Exchange systems. This permits you to have some mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can assist your organization with any facet of designing, integrating and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can provide occasional support to help you resolve stubborn technical bottlenecks and also can provide extensive project management outsourcing to make sure your hybrid Exchange initiative is completed on schedule and on budget.
Microsoft Azure hybrid cloud integration Technology Professional
Progent provides the help of Microsoft and Cisco-Certified network support professionals to offer customers affordable ways to help businesses optimize the value of Microsoft and Cisco technology. For networks that span from small offices to large enterprises, Progent's network engineers can assist you to enhance your information system's e-mail architecture, security, reliability, throughput, and network administration.
Progent can help you to evaluate the wealth of subscription plans offered with Microsoft 365, previously branded Office 365, and integrate your network with Microsoft 365 so you realize top business value. Progent offers expertise with cross-vendor networks that incorporate Windows, macOS, and Linux operating systems. Progent can also help your business to build and maintain hybrid networks that transparently combine on-premises and cloud-based products and services.
Progent's Linux consulting experts offer small and mid-size businesses and developers help with administering and supporting Linux systems that operate with Microsoft-based networks. Progent can give your organization contact with Linux experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP credentials. This broad range of expertise provides you with an easy single consulting firm to show you how to create and manage a secure and robust cross-platform network and communications solution that supports Linux and Microsoft interoperability by combining MS Windows with major Linux derivatives such as RedHat, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
The sophistication and connectivity requirements of Microsoft Windows Servers requires an IT consulting firm with practical experience and broad familiarity with designing and building cohesive, end-to-end network technology solutions. The background of Progent's Microsoft-certified experts, which averages more than 10 years working with Microsoft technology, ensures you success deploying Windows Server 2008 and Windows Server 2003 to match optimally with your business objectives. Progent's IT support can assist you with designing, installing, managing, and supporting Windows Server systems that maximize the productivity of your computer system. Progent's consultants can help you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other desktop clients.