Configuration Manager automates application and device deployment at scale, simplifies security and compliance settings management, inventories network assets, protects against company data leakage, performs health reporting, enables secure self service, and delivers a single control mechanism for managing mixed-OS networks running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud experts can assist you with any aspect of planning, installing, operating and troubleshooting a System Center Configuration Manager deployment for local, cloud-based, or hybrid networks.
Progent's Cisco-certified Wi-Fi technology consultants can assist organizations to deploy, manage, and troubleshoot Cisco Wi-Fi products such as Cisco's Aironet and Meraki Wave 2 wireless access points plus Cisco's Wireless Network Controllers.
Progent's ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable in-depth protection for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP offers firewall protection, intrusion alerts, device management, and web filtering through cutting-edge tools incorporated within a single agent accessible from a unified console. Progent's data protection and virtualization experts can assist your business to design and configure a ProSight ESP deployment that meets your company's unique requirements and that helps you achieve and demonstrate compliance with government and industry information protection regulations. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require urgent attention. Progent's consultants can also assist you to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack like ransomware.
Progentís Microsoft-certified experts offer companies of any size consulting, troubleshooting, and application development expertise for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise platform that uses web technology for efficiently connecting people, groups and data. SharePoint offers a central location for your workers or customers to access, organize, distribute and manipulate useful information, documents, and applications and to interact with other people. Microsoft SharePoint enables quicker and better decisions, more effective sharing across teams and more streamlined business practices. Windows SharePoint Services join workers, customers, workgroups and major tasks with the information theyíve created in a manner that makes data easy to find, retrieve and apply. Progent's certified SharePoint consultants can assist you to support your current SharePoint environment or migrate to the current release of SharePoint Server or to SharePoint Online.
Progent can assist businesses of any size to migrate all or part of their computing infrastructure to Microsoft Azure. This can streamline network administration and lower equipment expense. Azure includes a wealth of public cloud services and Progent can help you to understand the benefits and limitations of different cloud computing models supported by Azure. Progent can show you how to manage cloud-based or hybrid cloud and local apps and resources and ensure you avoid the typical mistakes small organizations make when moving to a public cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also show you how to configure perimeter firewalls and IPsec VPN tunnels and also to manage iPhones and iPads and Google Android smartphones and tablets.
Progent is organized deliver in-depth remote consulting for all major technologies common to small business information networks and allows you to outsource a variety of vital, as-needed support services including a temporary Chief Information Officer to offer senior-level IT design and negotiating skills, a Technical Response Center for help desk support, 24x7 server monitoring, spam/virus protection as an outside-the-firewall service, best-practices project management for major initiatives such as site relocations orOS upgrades, Cisco-certified experts for designing high-performance and reliable network infrastructure, security specialists to ensure information safety and regulatory compliance, disaster recovery specialists to create business continuity strategies, and software programmers to write, enhance, or troubleshoot mission-critical application programs.
Progent has developed a selection of opportunities for single consultants or groups to profit by acting as referrers, sales agents, or resellers of Progent's technical support services and advanced consulting. Options are performing as a sales representative for Progent-branded services or using Progent's information technology engineers but retaining your own brand as a seamless arm of your network services company.
Progent's webinar training classes offer small businesses the affordability, simplicity, and versatility of virtual seminars and the effective pedagogic methods of expert instructors who use sophisticated collaboration software to reproduce live, interactive classes. Progent can provide webinar education for key desktop software including components of Microsoft Office such as Microsoft Excel, Word, PowerPoint, and Outlook: MS Dynamics business accounting and analytics products such as Microsoft Dynamics GP (Great Plains); as well as other top desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progent uses a sophisticated support reporting system that stores and formats detailed documentation for all delivered services. Unlike some freelance consultants or local service firms who offer scant documentation or details of tasks done, every service provided by Progent is accompanied by full documentation. Every Progent consultant has access to the service reports sent by each consultant to every customer. The discipline of documenting and archiving service activity allows more effective support and avoids a variety of typical misfortunes such as when a support customer is virtually held captive to a consultant who wonít release the keys to the kingdom.
Microsoft SQL Server 2008 offers powerful, standardized tools to IT experts and network users, reducing the difficulty of designing, integrating, managing, and using company data and database applications in environments ranging from handheld devices to corporate data networks. The sophistication and integration demands of Microsoft SQL Server 2008 require a network consultant with hands-on expertise and broad knowledge in designing and building information-based, end-to-end business technology applications. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft integration, assures you success in planning, configuring and supporting Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET platform.
Texas Microsoft Azure enterprise hybrid cloud solutions Consultant
Progentís IT outsourcing packages offer affordable network support for small businesses. Whether it involves planning network architecture, creating an in-house Help Desk or using an outside one, rolling out an updated e-mail system, monitoring your system, or developing a web-based eCommerce application, outsourcing your network technical services can contain costs and minimize risks, allowing network service expenses to increase in a more linear and controlled fashion than is feasible by building up a large, knowledgeable in-house network support staff. Progentís Outsourcing White Paper and flyers explain how Progent can help you build a secure and highly available system architecture for your vital applications based on Windows including Microsoft Office XP, Office 2003, and Office 2000.
For companies with a mix of Mac and Microsoft Windows desktops, there exist two popular alternatives for running Microsoft Windows-dependent applications on an Apple Mac: an external connection to a physical Windows PC or local emulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to connect a Mac to a networked Microsoft Windows-powered PC to use Windows applications and share network resources. Microsoft's Virtual PC for Mac simulates Microsoft Windows on a Mac computer so you are able to run Microsoft Windows software locally. Progent's macOS and Mac OS X technology support experts can help your company to manage these solutions for using Windows software on your Macs and can also assist your company to evaluate and install other solutions for Windows PC emulation.
Progent is committed to knowledge transfer from Progent's support experts to clients. By educating clients to deal with technical issues that are within their scope, Progent can focus on delivering high-value services where Progent faces little competition. Medium-size companies who work with familiar independent service providers or who employ in-house support staffs benefit when Progent passes on information about critical technology and tested methodologies to make their IT environments more robust, secure, and productive.
Progent offers affordable remote access to engineers skilled in a wide array of utilities and services that deliver solutions for protecting Windows, Mac, and Linux servers and workstations as well as notebooks and handhelds. Progent offers help for all major data protection products including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan, Double-Take Software, MozyPro, Retrospect for Macintosh, Time Machine, VMware vSphere Data Protection (VDP), and FLARs. Progent can help your company to design, upgrade, or troubleshoot data backup solutions for a range of topologies including on-premises, edge to datacenter, cloud, or hybrid.
Lync 2010 provides IM, Real Presence, audio and video conferencing, desktop collaboration, as well as VoIP and traditional PSTN calling. Lync 2010 can enhance the functionality of Exchange Server, SharePoint Server and Office desktop or Office 365 and streamlines management through integration with Windows AD. Lync 2010 can also cut expenses by doing away with VoIP equipment and subscription fees, PBX systems, or conventional teleconferencing solutions. Progent's Microsoft-certified IM and Presence experts can provide remote and on-premises support to assist your company to maintain and repair your existing Lync 2010 environment or assess the benefits of upgrading from Lync to Skype for Business, which is Microsoft's new release of the product family. Progent can also help your organization to design and execute a smooth Skype for Business upgrade.
Progent's Test and Training Lab at the QTS Colocation Center can be used for piloting mission-critical applications, creating cost-effective migration procedures, assessing and optimizing performance, planning or verifying disaster recovery strategies, mitigating compatibility issues, and establishing training environments for the latest products and technologies. For Progent customers without adequate in-house resources to assemble proper test environments, the lab cuts capital outlay and engineering risk while keeping vital network initiatives on schedule.
Microsoft Dynamics GP 2015 R2 features a new architecture that improves cloud integration, supports popular handheld devices, permits one-time sign-on with Azure Active Directory, and strengthens security. Dynamics 2015 R2 also streamlines management reporting, includes new Workflows, expands the Web Client, and delivers more than 100 enhancements to various applications. Progent's Microsoft-certified and Cisco-certified consultants offer the broad knowledge and hands-on experience to address the many IT and business challenges associated with upgrading to Dynamics GP 2015 R2 and can assist your organization to carry out an efficient migration that will optimize the return on your investment in this mission-critical product.
ProSight LAN Watch is Progentís server and endpoint monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to keep your IT system running at peak levels by checking the state of critical devices that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your specified IT management staff and your assigned Progent consultant so any looming issues can be addressed before they can impact productivity.
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior-based machine learning tools to guard endpoint devices and servers and VMs against new malware attacks such as ransomware and file-less exploits, which easily get by traditional signature-based anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud resources and offers a unified platform to address the complete threat lifecycle including blocking, infiltration detection, containment, cleanup, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against new threats.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Small to middle size businesses can now enjoy all the advantages of Microsoft System Center Operations Manager and also have fast access to Progentís Microsoft and Cisco certified network support experts. With Progent's affordably priced IT support packages, mid-size organizations can select a simple co-sourcing package built around Operations Manager with network monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package. Progent offers expertise in Microsoft Operations Manager to provide small company information systems enterprise-class reliability, security and performance.
Progent's Juniper-certified network consultants can help you to plan and implement Juniper Firewall and VPN technology, enhance and support your infrastructure, and upgrade efficiently from outdated devices to the latest versions. Progent's Junos OS engineers can provide expertise with Juniper's premier network control software to help you to streamline the administration and strengthen the protection of your Juniper VPN appliances and routers. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS software platforms and can assist you maintain networks that include a combination of Juniper's OS platforms.
Progent can provide affordable remote support to assist businesses of any size to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design and review, pilot testing, deployment, administration, performance optimization, licensing management, backup/restore solutions, and security strategies.
Progentís team of Microsoft and Cisco Certified experts average longer than ten years of real-world industry background, in the trenches of network service, performing a wide range of technical tasks for a large array of businesses. Every Progent support professional shares a refined collection of individual best practices which are incorporated into company-wide leading practices standards that Progent teaches its consulting team. This ensures that you get not only world-class IT skills, but also a consultant with proven approaches for applying computer knowledge to repair actual network problems quickly.
Network monitoring commonly consists of tracking a system's resource utilization to help uncover throughput bottlenecks or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free network monitoring utilities that work under Linux or UNIX and can be used to observe multi-OS environments where Linux and Windows coexist. Progent's system integration consultants can help you take advantage of both these programs to optimize and repair your network. Progent's UNIX support services offer small businesses and developers assistance with managing and servicing UNIX/Linux and Solaris systems that coexist with Windows-based technology.
Progent can show you how to design, deploy, manage, monitor, and troubleshoot an efficient Wireless LAN infrastructure, recommend appropriate products, and configure wireless access points, bridges, antennas, wireless controllers, and other wireless accessories. Progent can also show you how to build a complete 802.11ac wireless network security plan that is well aligned with the security strategy for your entire business network.
Progent's Cisco certified network infrastructure experts can assist you to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to configure, manage, update and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
Progent can provide quick access to the expertise of seasoned Wi-Fi consultants who can assist organizations to determine the advantages of Ubiquiti UniFi wireless access points for your company and help you to plan, deploy, manage, and debug your UniFi wireless network. Progent can also carry out a wireless site survey to help you to choose, provision, and place UniFi Wi-Fi APs for optimal signal coverage and performance.