ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, maintain, find and safeguard data related to your IT infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be warned about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your IT documentation, you can eliminate as much as 50% of time wasted searching for vital information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents required for managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether you’re making improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you need as soon as you need it.
Progent’s Disaster Recovery/Business Continuity specialists offer in-depth backgrounds assisting small businesses to minimize system downtime by offering cost-effective online consulting for disaster recovery/business continuity (DR/BC) planning, high-availability network architecture, backup/restore systems, and non-disruptive maintenance. Progent’s business continuity consultants can assist your company to plan and validate a sensible business continuity strategy that aligns with your business goals and IT budget. Progent’s disaster recovery specialists can assist you to design, implement, and support fault-tolerant technologies such as redundant Internet connectivity, virtualized servers, clustering, load balancing, transparent off-site backup, and multi-location data centers.
Progent's Microsoft-certified consultants have two decades of experience providing e-mail and unified telecommunications/email solutions for businesses. Progent provides affordable Exchange Server consulting services to enhance email security and virus defense, provide high availability email, and facilitate remote and mobile email access. Progent’s Microsoft Exchange consulting and support offerings can assist you in planning and deploying a Microsoft Exchange update or a migration from a legacy SMPT server or outdated Microsoft Email product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Progent's Cisco-Premier network consultants can show you how to use Cisco's network management utilities alongside a selection of specialized third-party products to create a complete network management solution to keep your environment running reliably, conserve limited resources, guard your data, recover rapidly from hardware breakdown or deliberate attacks, and enable you to expand or reassign network resources sensibly and affordably as your company evolves.
Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to deliver web-based management and comprehensive protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard integrates cloud-based filtering with an on-premises security gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's cloud filter serves as a first line of defense and blocks most unwanted email from making it to your network firewall. This reduces your exposure to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance adds a further level of inspection for incoming email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The onsite security gateway can also assist Exchange Server to track and protect internal email traffic that stays inside your corporate firewall.
Progent's consultants have supported Microsoft Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has delivered system integration, software development, education, and troubleshooting services since the product's original release. Progent offers advanced support for upgrading out of date Dynamics GP ERP systems. Progent can assist you to design, validate, and carry out a cost-effective upgrade from a an outdated release to the latest version of Microsoft Dynamics GP.
Progent can provide a variety of low-cost online and on-premises support services to help you to install, administer, and debug workstations and handhelds powered by Microsoft Windows, Apple macOS/OS X, Apple iOS, Android, or Linux.
Progent's Microsoft-certified consultants offer advanced expertise in deploying, managing and debugging any edition of Microsoft Project Server and can deliver a broad variety of cost-effective online support services following industry best practices to help businesses of all sizes to get all the advantages of this leading platform. Services offered by Progent include system design, installation and upgrades, setting up secure collaboration among onsite and offsite users, network optimization, and specialized online training.
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the skill of network security professionals. GIAC certifications are acknowledged by companies and government organizations around the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer expertise with all of the security services covered within GIAC certification including auditing network security mechanisms, incident management and response, intrusion detection, web-based services security and security information and event management (SIEM) solutions.
Progent's certified TMG 2010 and Internet Security and Acceleration Server 2006 experts can help you to plan, deploy, and support an implementation of Forefront TMG or ISA Server 2006 on your network that provides the firewall protection, performance and manageability that your business requires.
Catalyst line of wireless controllers simplify the management of Wi-Fi networks by unifying the provisioning and management of wireless access points, tuning Wi-Fi throughput by limiting the effect of RF congestion, enhancing Wi-Fi uptime with fast auto-failover, and hardening data security by identifying threats and analyzing network traffic according to user type and locale. Progent can assist your business to deploy Cisco Wi-Fi controllers to manage Wi-Fi LANs of any size. Progent can assist you to administer and debug your existing Cisco Wi-Fi solution or carry out a smooth migration to Cisco's modern wireless controller technology.
Progent's Microsoft-authorized consultants can show you how to evaluate the business case for deploying Microsoft SharePoint Server 2007, advise you on the most appropriate version of Microsoft SharePoint for your application, offer setup and deployment services, help you to install Microsoft SQL Server as a back-end database manager, improve your network integrity, integrate your off-the-shelf and customized application software to work with Microsoft SharePoint Server 2007, develop a company-wide security plan that incorporates portal solutions, and deliver troubleshooting and Help Desk services.
Progent's Microsoft-certified engineers can provide affordable online and onsite help to implement your upgrade to Microsoft Exchange Server 2010, produce thorough documentation of your new messaging environment, educate your network support staff and end users to get them ramped up rapidly on Microsoft Exchange 2010, and offer continuing management services and engineering support. Progent's consultants can also help you migrate from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange Server 2016.
Progent’s ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for smaller organizations to map out, track, optimize and debug their connectivity appliances such as switches, firewalls, and access points plus servers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology maps are always updated, copies and manages the configuration of almost all devices connected to your network, monitors performance, and sends notices when problems are detected. By automating time-consuming network management processes, ProSight WAN Watch can knock hours off common tasks such as network mapping, expanding your network, locating appliances that need important software patches, or resolving performance issues.
Progent is one of the most expert network support firms for creating email and messaging solutions powered by Microsoft Exchange 2000. Progent is skilled in helping small companies derive all the benefits of Exchange Server 2000 for common scenarios including upgrading from Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server administration.
Progent's Cisco CCIE-certified SIP infrastructure experts can assist you to design, deploy, maintain, troubleshoot and upgrade Cisco's SIP infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and offer cost-effective remote or on-premises expertise to assist companies to move smoothly to a productive unified communications ecosystem that offers fast return on investment. Progent's certified Microsoft unified communications consultants can help you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms like Skype for Business and Lync Server for access to a SIP-based IP PSTN trunk.
Progent is a Microsoft Certified Partner with accredited competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the elite organizations who earn the highest customer endorsement and enjoy the closest operational relationship with Microsoft. The knowledge, capabilities, and commitment needed to achieve the level of Microsoft Certified Partner benefits Progent's clients by allowing Progent to provide your company better support for your information network.
Progent is convinced that a carefully architected and executed information system can be a crucial piece for enabling any firm's success, and Progent applies this credo in our own system environment. We have created a non-stop virtual office network that enables our in-house engineers and certified contractors to offer rapid and effective support, collaborate closely on challenging jobs, and gain from career and personal maturity from being a member of an exciting business culture of personal drive and freedom.
System Center Configuration Manager 2016 automates application and device provisioning and updating, simplifies security and compliance settings control, inventories network resources, protects against company data leakage, provides network health reporting, enables safe self service, and delivers a common point of control for administering multi-operating system ecosystems based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud specialists can assist you with any aspect of designing, installing, using and repairing a SCCM 2016 solution for on-premises, cloud, or hybrid networks.
For help creating, enhancing, or troubleshooting business aplications for Microsoft Windows, Linux, or for the Web, Progent’s team of programmers, database designers, and project managers can help make sure you get the job done on time and within your budget. Progent's experienced application developers offer affordable and expert remote consulting for projects as simple as writing VBA scripts for Office Excel or as challenging as developing line-of-business RDBMS applications built on SQL Server or MySQL.
The ProSight Ransomware Preparedness Report is an affordable service centered on a brief phone interview with a Progent backup/recovery expert. The fact-finding interview is designed to help evaluate your company's ability to defend against ransomware or recover rapidly from a ransomware incident. Progent will work with you personally to gather information about your current AV defense and backup procedures, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can apply industry best practices to build an efficient AV and backup environment that minimizes your exposure to ransomware and meets your company's requirements.
System Center Configuration Manager automates application and device provisioning across multiple sites, centralizes security and compliance settings management, inventories network assets, protects against corporate data leakage, provides health monitoring, enables secure self service, and delivers a common control mechanism for administering multi-OS networks based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration experts can help you with any aspect of planning, installing, operating and repairing a System Center Configuration Manager deployment for on-premises, cloud, or hybrid networks.
Progent's experts can provide Mac users a variety of services such as desktop support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows environments, Microsoft Entourage and email expertise, security services, and one-on-one education. Progent can assist clients to migrate to macOS from OS X or earlier editions of Apple OS X and Progent can offer help with Apple Mac application software. Progent can also help your business with Apple iPhone support and Apple iPad management, or moving to Apple's iCloud services. For business networks based solely on Mac OS X or for networks with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of planning, configuring and maintaining a network environment that is reliable, secure, fast and able to achieve your company's objectives.
Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small or mid-size organization's production servers in an environment that delivers the highest degree of dependability and scalability and is in addition simple to transfer to any data center. ProSight Virtual Hosting and management options are built upon mature virtualization technologies that allow small and midsize businesses with mixed- platform environments to economize dramatically on the costs of capital equipment, infrastructure support, and IT management while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.
Progent’s Microsoft-certified consultants can assist your organization to update your servers or workstations from 32 bits to 64 bits. Progent can assist your company to calculate the risks and benefits of migrating to 64-bit processing, design an efficient upgrade process that minimizes business disruptions, and deliver inexpensive, expert remote support to aid your organization to configure 64-bit operating systems and applications on your existing hardware.
Progent's Citrix-authorized engineers can assist you to understand the business benefits of XenServer and other Citrix platforms, and can help your IT organization to plan, test, execute, troubleshoot, and maintain a XenServer installation. Progent can in addition assess your existing Citrix technology deployment and help you to enhance consolidation, responsiveness, security and compliance, availability, and recoverability.
Microsoft Mac Office allows Mac users to run the industry's most familiar office productivity applications. Progent's Apple-certified Mac consultants can help you configure Microsoft Office for Macintosh on a mixed-platform network combining Apple OS X and Windows platforms so that Mac users can access the latest features in Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with co-workers who run Microsoft Windows. Progent's consultants have expertise with both Apple Macintosh and Windows platforms and can provide service for networks that combine Mac with Microsoft Windows systems with complete resource sharing, or networks which carefully limit sharing between Apple Mac and Windows systems.
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that embodies over 25 years of experience helping manufacturing and distribution organizations to simplify complicated supply chains and improve the efficiency of key business processes in order to bring products to market fast and adhere to customer schedules dependably. Progent offers the skills of an ERP consultant with over 20 years of experience with the Infor CloudSuite Industrial/SyteLine platform. Progent offers remote or on-premises consulting that spans from as-needed guidance to end-to-end solution planning and project management. Sample services offered by Progent for Infor CloudSuite Industrial include implementation, migration, business analysis, customization, Configure/Price/ Quote, web site integration, debugging, data conversion, Office 365 integration, disaster recovery planning, and database administration.
Progent's UNIX platform consulting services offer small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent can give your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of expertise offers you a convenient single consulting firm to help you build and maintain a secure and robust mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Debian GNU/Linux and Slackware.
Server growth puts pressure on network budgets and management resources. Server consolidation via a virtual infrastructure offers lower TCO of hardware and faster return on investment, more leveraged utilization of physical computers, streamlined operations, increased network uptime, and easier manageability. Typical usage scenarios for virtual machines are hardware consolidation, low-cost platforms for line-of-business legacy software running on obsolete operating systems, and inexpensive quarantine of software development or pilot testing environments from on-line systems.
Progent's Cisco-certified Wi-Fi networking experts can provide online and on-premises consulting and troubleshooting services to assist you to design, configure, manage, tune, and debug wireless networks that incorporate Cisco's Meraki access points. Progent's experts can also assist you to design and implement hybrid networks that integrate local and cloud-hosted services and that deliver easy access, advanced security and compliance, unified management, and consistent performance for all your mobile and desktop endpoints.
Progent can provide expert online consulting services to help businesses integrate their networks with popular public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can assist your it team to plan and administer hybrid environments that can include Windows and Linux systems and applications in both cloud-centric solutions or in hybrid network models that seamlessly combine on-premises IT assets as well as public cloud services. To assist you to integrate public clouds with networks, Progent can provide a range of public cloud migration services such as Azure enterprise hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has more than 15 years of experience delivering high-level consulting support online, and Progent can help you successfully carry out your cloud migration initiatives quickly and affordably.
Progent's Cisco-certified Wi-Fi technology consultants can assist organizations to configure, manage, and debug Cisco wireless products including Aironet and Meraki 802.11ac Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Progent's remote access and smartphone synchronization specialists can assist your business to design and configure connectivity solutions for off-site desktops, notebooks, and smartphones so they integrate seamlessly with your IT network, enabling you to optimize the productivity of your remote workers.
Altaro VM Backup provides small businesses a reliable and affordable platform for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud architectures and also enables cost-effective backup to Azure storage. Top capabilities include industry-leading inline deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup spacing as short as five minutes for reducing your Recovery Point Objective, advanced encryption, granular recovery capability for specific files and emails, support for Windows Cluster Shared Volumes and VMware vCenter for managing large-scale environments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up online virtual machines with zero downtime. Progent is an Altaro partner and offers a wide array of consulting services to assist you to plan, install, optimize and troubleshoot a backup/restore solution based on Altaro VM Backup.
Progent provides small organizations a pair of ultra-affordable security inventory packages that include, for a preset price, remotely managed inventory scans of your security profile which are analyzed by certified security specialists who interpret the data collected by the remote scan, present objective summaries of your current security vulnerability, and offer suggestions for remediation. Progent offers two complementary security evaluation packages for external and internal security scanning that are priced to fit the budgetary realities of small companies while offering enterprise-class evaluations of your IT network's exposure to attack.
Progent can help your business to evaluate the wealth of subscription options available with Office 365 and configure your network with Office 365 so you derive top business value. Progent supports multi-platform networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist you to build and manage hybrid networks that seamlessly integrate local and cloud resources.
VMware's market leading Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you orchestrate, automate and test a repeatable workflow for recovering services rapidly after an outage. SRM provides centrally controlled and automated disaster recovery, application mobility, plus non-intrusive site migration, failback and site re-protect. SRM also enables non-intrusive testing for disaster recovery, updates and fixes and can produce reports to verify full service restoration, validate Service Level Agreements and prove disaster recovery compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to design, deploy, test and maintain a disaster recovery system based on VMware SRM.
Progent's Microsoft-certified professionals can assist you you to evaluate the advantages of Windows Server 2008 for your company, create test systems and migration strategies, install Windows Server 2008 with your network environment and applications, educate your support staff how to use enhanced management tools, and deliver continuing consulting and technical support via low-cost options including Help Desk Call Center support and remote technical support.
Progent can help small businesses to move all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT management and reduce equipment investments. Azure offers a wealth of public cloud services and Progent can assist you to evaluate the benefits and limitations of different cloud computing architectures you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and local applications and resources and ensure you sidestep the common mistakes small companies make when moving to a public cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also help you to configure perimeter firewalls and VPN tunnels and also to manage iPhones and iPads and Android smartphones and tablets.
Progent provide businesses of any size world-class network remote or on-premises consulting for information systems powered by Microsoft Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified network consultants also offer security expertise for businesses ranging from the small office to the worldwide enterprise.
E-Mail Guard is a complete service for defending against spam and viruses. E-Mail Guard handles the security and administration of company email by offering constantly updated spam and virus blocking, policy management, content filtering, and protection against email-based directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also includes monitoring, administration and reporting utilities as well as outbound email filtering to help you repair your e-mail system and define and enforce company email policy.
Progent's Standard Help Desk Services offer a comprehensive service desk solution that handles all facets of remote desktop technical support from service requests through ticketing, screen sharing, status tracking, problem resolution, and management reports. Help Desk services are provided at a substantial discount from Progent's normal Level 1 desktop support rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve challenging problems.
Progent's UNIX family support services offer small businesses and developers help with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of expertise offers you a convenient one-stop consulting firm to help you build and manage a protected and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's Power BI consultants can help you to design, deploy, manage, enhance or troubleshoot your Power BI environment. Progent can also help you to organize your source data for Power BI reports and dashboards. Progent can show you how to implement and administer an on-premises, cloud, or hybrid environment to run Power BI.
Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that provides the foundation for a feature-rich but easy-to-manage information. The technical demands of the Microsoft .NET components bundled with Small Business Server 2011 calls for a computer consultant with real-world experience planning and building seamless, comprehensive business network environments. Progent's Microsoft SBS Server consultants have an average of over a decade of experience integrating computer networks built on Microsoft platforms. This background ensures you success in deploying, administering, and troubleshooting network environments that include the Small Business Server suite of servers and applications.
Email Guard from Postini provides continually upgraded spam and virus filtering, data filtering, and protection from email-based DHA attacks and denial of service attacks. Progent is a Postini partner and support specialist. If your organization is too small to purchase for a standard Postini license, you can still have access to Postini’s Perimeter Management technology via Progent’s E-Mail Guard anti-spam and virus defense service offering. Progent’s certified email security professionals can help you create an email defense plan that features antispam and virus defense technologies and processes.
Progent can deliver a wide array of affordable consulting and support services to help your business to install, configure, troubleshoot, and administer desktop PCs and laptops powered by Windows, macOS and OS X, or various versions of Linux. Progent can offer on-premises or online help for individual computers or notebooks or work with you to design and carry out a company-wide rollout of new or revised operating system platforms and business applications. Progent can also provide engineers and technicians to help your company to prepare for and implement a company move or merger designed to produce the least possible disruption of your business.
Remote server management cards offer IT managers complete control over a server without the need for a personal visit. Using remote management cards, all console screen data plus keyboard and mouse operations are transferred to a remote session to an IT expert who can be situated anywhere in the world. Progent's Microsoft and Cisco certified engineers can help you to plan, deploy, and manage a fault-tolerant business network that includes remote server management cards and Progent can utilize these remote management cards to provide efficient remote technical help. Progent is familiar with a variety of remote management cards including Aten remote management cards, American Megatrends remote server management cards, Dell DRAC cards, HP Lights-Out remote management cards, and Peppercon remote management cards.
System Center Configuration Manager 2016 automates application and device deployment across multiple sites, streamlines compliance settings management, inventories network resources, protects against company data leakage, performs network health reporting, allows safe end-user self service, and delivers a common point of control for managing mixed-operating system networks running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud integration experts can help your organization with any aspect of planning, implementing, using and troubleshooting a SCCM 2016 deployment for local, cloud, or hybrid environments.
Progent’s team of Microsoft and Cisco Premier Certified experts average more than ten years of hands-on professional experience, in the trenches of network service, performing a broad variety of technical projects for a large array of customers. Every Progent support professional shares a proven set of personal best practices which are incorporated into company-wide leading practices standards that Progent teaches its support staff. This means that you get not only world-class technical capability, but also a consultant with field-tested methods for using computer knowledge to fix real-world IT problems efficiently.
Progent’s Microsoft certified consultants offer a range of support services for Dynamics GP (formerly Great Plains). Dynamics GP/Great Plains is a financial and ERP solution based, like all Microsoft financial solutions, on the expandable and familiar foundation of Windows technology. Microsoft Dynamics GP offers a cost-effective tool for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is simple to install and integrate, and with its segmented approach you are able to purchase only the functions you currently need, with the option to add users and increase functionality in the future. Progent’s Dynamics GP/Great Plains consulting experts can show you how to install, configure and manage the latest version of Dynamics GP or migrate efficiently from an older version.