Progent can provide small companies with an information management professional who can act as a part-time Chief Information Officer. This part-time CIO can offer long-term direction to help you integrate appropriate IT products to improve business operations so they align better with your business goals. Your company can develop and install a well thought out IT strategy without incurring the cost of a full-time senior IT executive.
E-Mail Guard represents a comprehensive service for blocking spam and viruses. E-Mail Guard handles the security and management of company email by providing constantly improved spam and virus blocking, policy management, content testing, and defense against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also includes tracking, administration and reporting tools plus outgoing email testing to let you fix your email system and define and enforce corporate email policy.
Progent's CISSP-certified network security experts can help businesses of any size with any facet of IT security. Progent can create efficient cybersecurity systems that protect a small office against modern malware attacks or Progent can design, configure, and monitor an end-to-end security environment for hybrid networks that support local, online, and mobile clients sharing IT resources spread across a mix of physical sites and public and private clouds.
Progent can assist your business to understand the wealth of subscription options available with Microsoft 365, formerly called Office 365, and integrate your network with Microsoft 365 so you realize maximum business value. Progent supports multi-vendor networks that include Windows, macOS or OS X, and Linux technology. Progent can also help your business to build and manage hybrid solutions that seamlessly combine local and cloud-based products and services.
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that embodies more than a quarter century of experience assisting manufacturing, distribution and service companies to simplify complicated supply chains and improve the efficiency of critical processes in order to bring products to market fast and meet customer schedules dependably. Progent can provide the skills of an ERP consultant with more than 20 years of background working with the SyteLine/CloudSuite Industrial product family. Progent can provide remote or onsite consulting that can range from occasional advice to solution design and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, application development, CPQ, web site integration, technical support, data conversion, Amazon AWS integration, disaster recovery planning, and DBA services.
Progent's data protection experts can help you to design, deploy and troubleshoot a backup plan built around MSP360 technology. MSP360 offers file or image backup/recovery for virtual machines and physical machines, works with all popular public clouds, and permits you to build a data protection solution with a minimum Recovery Time Objective (RTO) and a defined RPO. With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and remote management of your backup system to protect against data loss caused by user mistakes, computer glitches, ill-intentioned insiders, and malware assaults such as ransomware. To find out more, see ProSight Data Protection Services 360 Backup solutions.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist you to contain the spread of an active ransomware attack. Call 800-462-8800
Progent offers the services of an accredited consultant with an extensive background deploying technology from the leading telepresence vendors such as Cisco/Tandberg, Polycom, LifeSize and Radvision and can assist your company to plan, configure, upgrade, or maintain a video conferencing solution that preserves your current investment and optimizes the strategic value of your IT system. Progent also offers the services of network infrastructure engineers who can assist businesses of all sizes to create and maintain a network that delivers the speed, dependability, security, and expandability you need to accommodate your video conferencing/telepresence solution.
Progent's Microsoft certified consultants can help your company to test Windows 7 to verify application compatibility and to check its speed and reliability running in your environment. Progent can also help you to estimate the likely strategic benefits of moving to Microsoft Windows 7. If Windows 7 makes sense for your business, Progent can assist your IT organization to plan and execute a non-disruptive migration to Microsoft Windows 7 from a an older version of Windows.
Progent can assist small and mid-size businesses to implement collaborative solutions to permit their at-home workers to engage in productive teamwork with colleagues and customers.
Microsoft Exchange Server 2013 incorporates major enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers powerful new features plus a redesigned architecture. These improvements affect key facets of IT like ease of administration, high availability (HA), security and compliance, operational costs, collaboration, expandability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to understand the potential advantages of migrating to Exchange Server 2013, create a cost-effective validation and rollout strategy, and educate your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent also offers affordable remote consulting and management for Microsoft Exchange 2013.
Progent's Cisco-certified CCIE networking consultants can assist organization to configure, manage, update, tune and debug Catalyst switches. Progent can also help you to harden the security of Catalyst switches and move smoothly from legacy switches to modern models.
Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small or mid-size organization's production servers in a solution that gives the highest degree of dependability and expandability and is in addition easy to migrate to any data center. ProSight Virtual Hosting and management services are built upon proven virtualization techniques that enable small and midsize companies with mixed- platform environments to save significantly on the costs of capital investments, infrastructure support, and network administration while benefiting from enterprise-class reliability and an unprecedented level of vendor flexibility.
Progent's pricing policy is to charge for remote service and on-premises help by the minute. As a result, you are charged only for received services. Progent does not impose a more expensive rate for off-hours or urgent service, and within California or in areas where Progent provides in-person service, Progent does not charge for travel time except for emergency calls where on-site work is less than 4 hours. In addition, Progent applies no minimum fee and requires no retainer for support services provided during regular business hours. Many support firms impose large minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity eliminates large invoices for quick solutions so you won't be forced to permit less critical problems to stay unaddressed.
Progent's Cisco-Certified network management consultants can assist you to use Cisco's management tools alongside a selection of specialized third-party products to create a comprehensive network management strategy to keep your environment operating smoothly, conserve expensive resources, guard your data, recover quickly from hardware failure or deliberate assaults, and allow you to expand or repurpose valuable resources intelligently and economically as your business grows.
Progent can help your business in any and all phases of your upgrade to Exchange 2016 including designing HA infrastructure for an on-premises, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Hyper-V design; specifying storage capacity required for your VMs, mailbox databases and logs; configuring hardware load balancing for fault-tolerant client access services; planning, building and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's Microsoft certified consultants offer small and medium sized businesses consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers contain a full featured application-layer aware firewall that can secure your IT system from attack by outside and internal threats. Forefront Threat Management Gateway and ISA Server provide deep examination of Internet protocols such as Hypertext Transfer Protocol, which allows these security platforms to uncover many attacks that can get by traditional firewalls. The combined firewall and VPN architecture of Forefront TMG and ISA Server support stateful filtering and inspection of all VPN traffic. ISA Servers are the centerpiece of Microsoft's system security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your IT protection through expert design and integration of Forefront TMG and ISA Servers. Progent's Microsoft-certified engineers can help you to configure Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or migrate smoothly from ISA Server environments to Microsoft Forefront Threat Management Gateway.
A centerpiece of Progent's NOC is its effective incorporation of NinjaOne RMM, a cutting-edge remote monitoring and management (RMM) solution which enables automated alerting and rapid incident response.
Progent can help you in any and all phases of your upgrade to Microsoft Exchange Server 2016 including planning high availability (HA) infrastructure for an on-premises, cloud-based or hybrid environment; licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; specifying storage requirements for your virtual machines (VMs), databases and logs; setting up HLB for fault-tolerant client access services; planning, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web.
Progent can assist your business in any and all facets of your upgrade to Microsoft Exchange Server 2016 such as planning high availability (HA) architecture for a local, cloud-based or hybrid deployment; licensing requirements for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V strategy; specifying storage requirements for your virtual machines, databases and log files; setting up HLB for fault-tolerant CAS services; designing, configuring and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent has two decades of experience assisting small and mid-size companies to design, deploy, tune, manage, and debug IT networks that support telecommuters.
Progent has over two decades of experience integrating, maintaining and troubleshooting the core components included with Microsoft System Center and can assist your organization to plan, deploy, manage, and fix your System Center solution to optimize the uptime and performance of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-connected fabric. Progent can help you to migrate to the latest edition of Microsoft System Center from an older release or from a third-party datacenter management platform to provide the benefits of best-in-class provisioning, management automation, security and compliance, plus infrastructure and critical application performance monitoring.
Progent's Cisco-certified Wi-Fi networking experts can provide online and on-premises consulting and support services to assist you to plan, install, administer, tune, and debug wireless deployments that utilize Cisco's Meraki access points. Progent can also help you to plan and deploy hybrid environments that integrate local and cloud-based services and that provide easy access, advanced security, unified management, and consistent performance for all your wired and wireless devices.
Progent can deliver a broad array of cost-effective consulting and support services to help you to deploy, integrate, repair, and administer workstations and laptops based on Windows, macOS and OS X, or popular editions of Linux. Progent can provide onsite or remote technical support for individual machines or notebooks or help your business to plan and carry out a company-wide rollout of new or revised operating system software and applications. Progent can also supply engineers and technical workers to assist your company to plan for and complete an office move or merger designed to produce the least possible interruption to your business.
Progent's certified security staff can help you safeguard your Mac environment through professional services such as running security tests, clean up after virus and worm penetrations, configuring firewalls, implementing secure remote and mobile connectivity, installing automated software for defense against viruses, spam, and directory harvest attacks, and developing a company-wide security strategy adapted for the specific objectives of your business information system.
Progent's Microsoft-certified consultants can provide low-cost remote and on-premises help to carry out your upgrade to Exchange 2010, generate extensive documentation of your upgraded messaging system, train your network support team and users to get them ramped up rapidly on Microsoft Exchange 2010, and provide ongoing management services and engineering support. Progent's consultants can also assist you to upgrade from Exchange 2010 to Exchange 2013 or Exchange 2016.
Progent's Citrix consultants can help you to assess the strategic value of the various versions of Essentials for Hyper-V, assist you to integrate Citrix management tools in your Hyper-V environment, and demonstrate to you how you can use Citrix Essentials to improve the performance, availability, consistency, and fault tolerance of your virtualized environment while lowering the cost of resources and operations and streamlining management tasks.
Cisco's Firepower NGFWs Firewalls deliver a significant performance boost over Cisco's popular ASA 5500-X firewalls and include unified management of advanced cybersecurity features like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can help your organization to design and execute an efficient migration to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower firewalls with Cisco's cloud-based services to create and centrally control IT environments that include branch offices, data centers, and cloud resources.
Progent can assist your company to design and execute a smooth transition from a Sun Solaris-powered information environment to a network based on MS Windows and suited for supporting Microsoft's popular office productivity software, business applications, and developer tools. Progent's Solaris, Windows and Cisco engineers and software development specialists can show you how to guard your data and minimize productivity discontinuity by designing an efficient migration strategy that protects your current investments in Solaris software and technology. UNIX-to-Windows migration support expertise offered by Progent include analysis of current environment, transition strategy and testing, Exchange migration services, data and application software transition, and server and mass storage migration and consolidation.
Progent can provide one-on-one training designed for people who want to broaden their understanding of the macOS and OS X platform, Apple Mac computers, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual online training for macOS and Mac OS X applications.
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Progent's Wi-Fi site survey services help you to design, install and troubleshoot a Wi-Fi LAN adapted to your environment, providing you a wireless solution that delivers the reception, speed, density, security, and roaming capability your company needs.