Progent's Microsoft certified consultants offers remote and onsite support services to assist you to manage, maintain, and repair computers powered by Windows 7 and also offers help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, network security, disaster recovery, remote access, mobile device management, Wi-Fi configuration, and remote system monitoring.
In addition to offering access to Microsoft Dynamics GP specialists, Progent has consultants experienced in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent can provide software development, troubleshooting, management help, migration assistance, and one-on-one or group webinar training classes customized to address your particular needs. Progent's experts also can show you how to build and support a secure, robust network foundation to run your ERP, MRP and accounting solutions.
Progent's Microsoft-certified consultants average over 10 years of background providing unified communications solutions for companies ranging from small offices to global enterprises. Progent provides economical consulting for all versions of Microsoft Exchange Server to strengthen email and virus security, configure fault tolerant email environments, and implement off-site and wireless email connectivity. Progent's Exchange consulting services can help you in designing and implementing a migration from a legacy SMPT server or unsupported Microsoft Email package such as Exchange 2003 to Microsoft Exchange Server 2019. Progent offers integration help for Windows 10 and Windows 11 clients running Outlook and can help you configure Outlook Web App (OWA) for popular web browsers. For e-mail virus protection, spam filtering and data data leak prevention, Progent offers Email Guard managed services.
Progent's Computer Help Desk Call Center Outsourcing Support Services for desktop support are intended especially for small businesses who require immediate access to a Help Desk Service Center with professional telephone support and full escalation capability but who must work within a limited IT budget. Important features of Progent's Help Desk Outsourcing Services are Helpdesk Support, Secure Remote Access Provisioning, Initial System Assessment, Problem Prioritization, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Helpdesk Software Recommendation and Deployment.
Progent's Microsoft-certified consultants have more than 10 years of experience designing, implementing, enhancing and repairing System Center Operations Manager solutions and can provide companies of all sizes advanced online or onsite consulting services for System Center 2012 Operations Manager. Progent can help you to design a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and availability required to monitor your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to import and customize System Center 2012 Operations Manager management packs based on leading practices for monitoring network fabric and both Microsoft and 3rd-party apps and services. Also, Progent can provide responsive remote or on-premises troubleshooting to help you to remediate critical issues uncovered by Microsoft SCOM 2012.
Progent offers cost-effective online consulting to help companies to integrate Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can help you with every phase of Amazon AWS integration including needs analysis, readiness evaluation, architectural design, pilot testing, configuration, administration, performance tuning, licensing management, disaster recovery solutions, and security and compliance.
Progent provides the help of Microsoft and Cisco-Certified network support experts to show clients affordable ways to help companies maximize the benefits of Microsoft and Cisco products. For networks that span from remote offices to large corporations, Progent's expert engineers can assist you to enhance your information system's e-mail architecture, protection, reliability, performance, and network management.
Progent's consultants can provide online and onsite expertise for companies of all sizes to evaluate the benefits of upgrading to Microsoft Skype for Business from any release of Lync Server or Office Communications Server. Progent can help your business to design a local, cloud-based or hybrid topology; interface Skype for Business with SQL Server,Exchange, SharePoint Server and Microsoft or Microsoft 365; set up HA solutions; interface Skype for Business with your PBX system and PSTN gateway; and interface with third-party communication systems such as Cisco UC. Progent's certified data security consultants can help you design and verify a security environment for your Skype for Business deployment that meets government and industry requirements.
Progent's certified Windows Server 2000 consultants can provide network help and information technology consulting services for the entire line of Microsoft .NET Servers, Windows 2000 Server, and Microsoft Windows 2003 Server. Progent's Windows Server 2000 configuration, optimization, and troubleshooting offerings include network planning, installation, project management, local and remote support, Help Desk outsourcing, professional security analysis, full service outsourcing, and economical co-sourcing.
Progent's certified Windows Server 2003 consultants can provide computer help and IT consulting for the entire line of Microsoft .NET Servers, Microsoft Windows Server 2003, and Microsoft Windows 2000 Server. Progent's Windows Server 2003 upgrade, integration, update, and maintenance services include system planning, deployment, project management, in-person and off-site network support and troubleshooting, Help Desk services, expert security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Cisco's PIX 500 firewalls have been discontinued and Cisco might not support these devices. Progent continues to offer consulting assistance for Cisco's PIX 500 firewalls to help you with maintenance and Progent can in addition help you assess whether to migrate to the latest firewall technology available from Cisco. Progent's Cisco-certified specialists can help your company design and implement a cost-effective migration to Cisco ASA 5500-X firewalls following leading practices.
Progent's Microsoft certified consultants can show you how to design and deploy a smooth in-place Microsoft Exchange 2003 upgrade plan that avoids productivity downtime, reduces long-term service requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multiple server or multi-location migrations, Progent offers the knowledge and experience to complete your project rapidly and affordably. Progent's Microsoft Exchange 2003 support, repair, and design services include assistance with the integration of third-party enhancements of Microsoft Exchange 2003 Server that are best aligned to your business needs.
Progent offers the expertise of CISM Certified security professionals. The Certified Information Security Manager (CISM) committee defines the core capabilities and worldwide standards of performance that information security managers are expected to master. CISM gives business management the assurance that those who have earned their CISM certification have the background and knowledge to deliver effective security management and support consulting.
Progent's ProSight Email Guard uses the technology of top information security vendors to deliver web-based control and world-class security for your email traffic. The hybrid structure of Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to provide advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. The Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from reaching your security perimeter. This decreases your vulnerability to external threats and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a deeper layer of inspection for inbound email. For outgoing email, the on-premises gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends within your corporate firewall.
Progent provides national urgent help and consulting services for companies who operate environments powered by versions of Linux or whose information systems include a mix of Linux platforms/Linux and Microsoft products. Remote technical support offers maximum return for your IT dollar by protecting user productivity and limiting the time charged for network analysis and repair. Advanced online support tools and experienced service specialists and engineers combine to enable Progent to solve the majority of IT problems without wasting time and money by traveling to your site. In most of situations your network problems can be dealt with by telephone or through a mix of telephone support and online access. Progent can make available Cisco CCIE network experts and CISA premier security specialists to help with the most difficult system problems.
Progent's certified Windows Server 2003 engineers offer network help and IT consulting services for the complete family of Microsoft .NET Servers, Windows 2003 Server, and Microsoft Windows Server 2000. Progent's Microsoft Windows 2003 upgrade, integration, administration, and maintenance offerings include network design, deployment, project management, in-person and off-site technical support and troubleshooting, Call Center services, CISM-certified security services, comprehensive outsourcing, and cost-effective co-sourcing.
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Progent's Technical Response Center (TRC) offers national extended hours remote assistance for computer systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service experts provide after-hours phone help and online secure network connection to troubleshoot and repair network problems rapidly and affordably. The breadth of IT experience available from Progent's staff of nationwide service engineers allows Progent to escalate even the toughest network issues to appropriate experts as required. For urgent problems, the TRC tries to respond to your call for service in less than one hour.
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to protect your Microsoft 365 mailboxes, files stored within your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered endpoints.
Microsoft Mac Office allows Apple Macintosh users to run the world's most familiar office productivity programs. Progent's Apple-certified Mac consultants can help you set up Mac Office on a mixed-platform network combining Apple OS X and Windows-powered computers so that Mac users can take advantage of the latest features in Microsoft Word, Excel, PowerPoint and Entourage in order to share data and system resources with colleagues who run Windows. Progent's consultants have expertise with both Mac and Windows technology and can provide service for networks that mix Apple Macintosh with Microsoft Windows computers with complete resource sharing, or environments which carefully restrict sharing between Apple Mac and Windows users.
Progent's certified consultants can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, develop test environments and rollout plans, tune your network for on-premises, multi-location, cloud-based, and hybrid datacenters, train your IT support staff, create a corporate-wide security strategy, streamline IT administration, assist with application development, and build and test a DR/BC plan.
For companies that have a mix of Mac and Windows desktops, there exist two popular solutions for using Microsoft Windows-only applications on an Apple Mac: remote access to an actual Windows PC or local simulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection for Apple Mac allows you to attach an Apple Mac to a remote Microsoft Windows-based computer to use Windows programs and access network resources. Microsoft's Virtual PC for Apple Mac simulates Windows on a Mac computer so that you are able to run Microsoft Windows applications directly. Progent's macOS and Mac OS X technology support experts can help your company to manage these products for running Windows software on your Macs and can in addition assist your business to assess and configure third-party products for Windows PC emulation.
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and safeguard data related to your network infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be warned automatically about impending expirations of SSLs or domains. By updating and managing your IT infrastructure documentation, you can eliminate as much as half of the time spent searching for critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether you're making improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you need the instant you need it.
Progent's Shared Help Desk service makes it possible for your IT organization to split responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's nationwide pool of certified technical support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced support solution based on ConnectWise Manage, the leading shared professional services automation platform for handling end-user service requests, ticketing, responsibility, progress tracking, and metrics.
Progent provides small organizations two low-cost security evaluation packages that include, at a set fee, remotely managed scans of your network security profile which are analyzed by expert security engineers who assess the data collected by the remote scan, deliver objective summaries of your current security vulnerability, and offer recommendations for enhancements. Progent has developed two complementary network security inventory packages for external and internal security scanning that are priced to fit the budgets of small businesses while providing enterprise-class evaluations of your network's exposure to attack.
Progent's UNIX platform consulting services offer small businesses and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide range of experience provides you with a convenient one-stop consulting firm to help you build and maintain a secure and robust mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to assess the business advantages of migrating to SQL Server 2017 and can assist you to plan and carry out a smooth migration of your databases and applications to any network architecture including onsite, cloud-hosted, or hybrid. Progent's consultants offer online or onsite support services ranging from on-demand design assessment or debugging to comprehensive project management and co-management to ensure your SQL Server 2017 project is carried out on time and on budget.
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis solution that enables the fast creation of a new generation of enterprise-class programs that can provide your business a significant competitive advantage. Microsoft SQL Server 2000 features built-in support for XML and the capability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of work supporting Microsoft technology, ensures you success in planning, deploying and administering Microsoft SQL Server solutions that are well integrated with other applications powered Microsoft's .NET platform.
Progent's Microsoft certified consultants offer small and midsize companies expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers contain an advanced application-layer aware firewall that can secure your business system from attack by outside and inside sources. Forefront TMG and ISA Server perform deep examination of Internet protocols such as HTTP, which enables these security platforms to detect many attacks that can elude traditional firewalls. The combined firewall and VPN structure of Forefront TMG and ISA Server support stateful filtering and monitoring of all VPN streams. ISA Servers are the centerpiece of Microsoft's network security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you strengthen your network protection through expert design and deployment of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft consultants can help you to configure Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or upgrade smoothly from ISA Server to Microsoft Forefront TMG.
Progent's IT outsourcing services offer affordable network support for small organizations. Whether it includes planning network infrastructure, creating an in-house Help Desk or using an outside one, rolling out an updated e-mail platform, monitoring your network, or creating a web-based eCommerce application, outsourcing your IT technical services can reduce costs and minimize uncertainties, allowing IT service expenses to increase in a more linear and manageable manner than is possible by building up a bulky, all-purpose in-house IT organization. Progent's Outsourcing White Paper and flyers explain how Progent can help you create a protected and highly available network architecture for your vital business software powered by Microsoft Windows.
Progent's Technical Response Center offers low-cost national extended hours remote troubleshooting for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service experts provide extended hours phone help and remote secure network access to troubleshoot and repair technical problems quickly and economically.
Progent's Cisco CCIE wireless network infrastructure experts offer online or onsite configuration and debugging support to assist your organization to design, implement, upgrade, optimize, manage and debug Aironet Wi-Fi AP environments of any scale or architecture. Progent's Cisco Wi-Fi controller consultants can also assist you to integrate your wireless ecosystem with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise connectivity foundation that is simple to administer and scale. Progent also offers affordable Wi-Fi site surveys to help you to decide the most efficient selection, placement and setup of Aironet wireless access points to accommodate your specific office design, construction, and anticipated workloads.
Fortinet FortiGate next-generation firewalls are leaders in delivering best-in-class throughput for SSL inspection. Progent's Fortinet firewall experts can assist you to integrate your Fortinet FortiGate security appliances to protect all your IT assets at the enterprise perimeter, within the data center core, at branch locations, and in the cloud.
For corporations with branches in California or any region served by Progent's consultants, Progent's Microsoft-Premier IT consulting professionals and authorized Cisco network consultants offer a range of network support services including project management, SOX compliance, site relocations, enterprise security, system architecture, local or phone-based branch office support, and troubleshooting for colocation hosting environments. A Progent IT consultant can help you plan a multi-site network that makes smart use of colocation facilities and Internet hosting sites. Progent's Microsoft Premier engineers can help major corporations plan, integrate and support massive rollouts of updated versions of Microsoft technology including Enterprise Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progent's CCIE and CCNP consultants can help you deploy Cisco technology for connection solutions that combine simple, high-performance, integrated, and wireless networking.
Microsoft Mac Office allows Apple Macintosh users to run the world's most popular business applications. Progent's Apple-certified Macintosh consultants can help you set up Microsoft Office for Macintosh on a multi-vendor environment that incorporates Apple OS X and Windows-powered platforms so that Macintosh users can access the latest features in Word, Excel, PowerPoint and Entourage in order to share information and network resources with colleagues who use Microsoft Windows. Progent's consultants have expertise with both Mac and Windows platforms and can support networks that combine Apple Macintosh with Microsoft Windows systems with extensive resource sharing, or networks which carefully restrict sharing between Apple Mac and Windows systems.
Progent's engineers can deliver a variety of network consulting services to assist companies of any size to deploy, administer, and troubleshoot IT systems that incorporate workstations, laptops, tablets, or Windows phones powered by Windows 8.1. For enterprises, Progent's experienced project managers can help create test environments to assess Microsoft Windows 8.1 and plan and implement Windows 8.1 migration plans based on leading practices.
Progent's consultants can provide Mac users a variety of services such as workstation support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows networks, Microsoft Entourage and email expertise, security services, and one-on-one training. Progent can assist clients to migrate to macOS from Mac OS X or other earlier versions of Apple OS X and Progent can offer help with macOS and Mac OS X applications. Progent can also help you with iPhone integration and iPad management, or migrating to Apple's iCloud. For business environments based solely on Mac OS X or for networks with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of planning, configuring and supporting a network environment that is reliable, secure, fast and aligned with your organization's business goals.
Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small or mid-size company's servers in an environment that gives the highest level of availability and scalability and is in addition simple to transfer to another host. ProSight Virtual Hosting services are based on proven virtualization platforms that allow small and midsize companies with mixed- platform IT systems to save significantly on the expense of capital equipment, infrastructure maintenance, and IT management while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor independence.
Progent's Microsoft-certified consultants have two decades of background providing electronic messaging and integrated telecommunications/email solutions for businesses. Progent provides economical Exchange Server support services to enhance email security and virus protection, achieve fault tolerant email, and facilitate remote and wireless email access. Progent's Microsoft Exchange consulting and support offerings can assist you in designing and deploying a Microsoft Exchange upgrade or a migration from a legacy SMPT system or older Microsoft Email product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Microsoft allows you to create transparent hybrid ecosystems that integrate Microsoft 365 and local Exchange deployments. This allows you to have some mailboxes hosted at your physical datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consultants can assist you with any facet of planning, integrating and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can deliver as-needed expertise to help you through challenging technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange solution is carried out on schedule and within budget.
Progent's certified IT experts offer Windows Server 2016 migration consulting services to help businesses of any size to design and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can assist your company to assess the value of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to take advantage of the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
Microsoft Systems Management Server offers extra capability for change and configuration management of Windows-based networks through introducing Feature Packs. Feature Packs reduce the net operational expense of managing and deploying software by making it easier to copy system images, control mobile computers, and run management tools. In addition to alerting you about ways to save management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can show you how to prepare and implement IT projects that cover processes that Feature Packs are intended to make more efficient. Progent's adoption and update services can lower cost and eliminate business disruption as you move to the latest operating systems and applications. Progent's wireless engineers can help you define efficient processes and standards to manage PDAs and smart mobile communication devices so your field force stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to design a security plan that incorporates standards, processes and IT products to keep your IT computer system safe.
Progent can provide you with experts who can customize your Microsoft Dynamics ERP, MRP, and financial system applications to meet your specific business needs. Progent's Microsoft support experts offer expertise in Microsoft AX ERP Software, Microsoft NAV Business Management Software, Microsoft Solomon, and Microsoft Business Solutions Retail Management Software. Progent also offers custom e-Commerce integration support for safe, company-wide resource sharing plus interfacing with Customer Relationship Management packages.