Microsoft Exchange 2013 includes significant improvements to the functionality of Exchange Server 2010 and introduces important innovations as well as a redesigned structure. These improvements favorably impact vital areas like ease of administration, availability, compliance, cost of ownership, collaboration, extensibility, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consulting professionals can assist your organization to evaluate the possible business benefits of upgrading to Exchange Server 2013, design an efficient test and deployment plan, and educate your IT team to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing online consulting and support and management services for Microsoft Exchange Server 2013.
Besides offering the expertise of Microsoft Dynamics GP (Great Plains) consultants, Progent can provide experts in Dynamics AX (Axapta), Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers programming, troubleshooting, management help, upgrade support, and one-on-one or group online training classes customized to meet your particular needs. Progent's consultants also can help you integrate and maintain a protected, robust network foundation to run your ERP, MRP and accounting applications.
Progent's Juniper-authorized NetScreen engineer can assist you to install and optimize NetScreen 5200 and 5400 routers, migrate from previous NetScreen products to the latest Juniper products, and repair network infrastructure issues in Juniper-only or mixed-vendor environments.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and safeguard information related to your network infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be warned about impending expirations of SSLs or domains. By cleaning up and managing your network documentation, you can eliminate up to half of the time wasted searching for critical information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents related to managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether you're planning improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require the instant you need it.
Small to middle size businesses can now get all the benefits of System Center Operations Manager and also have quick access to Progent's Microsoft and Cisco certified network consulting experts. With Progent's economically priced IT support packages, mid-size businesses can choose a basic co-sourcing package based on Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution. Progent offers expertise in Operations Manager to provide small business information systems enterprise-class reliability, security and performance.
Progent's Microsoft-certified consulting engineers can assist you to determine the benefits of Microsoft Exchange Server 2010 for your business and can assist your IT staff to design and carry out an efficient migration to Microsoft Exchange 2010 from Exchange Server 2003 or Microsoft Exchange 2007 that will provide quick return on investment by increasing your workers' efficiency, cutting the cost of equipment and service, streamlining management, and integrating your vital communications technologies.
Microsoft Dynamics Business Central (previously, formerly} branded Dynamics NAV and Navision) provides SMBs a unified soultions for financial management, inventory, operations, capacity planning, purchasing, sales and marketing, supply chain management, and advanced analytics. Progent's Dynamics Business Central consultants can assist company to manage your older Dynamics NAV system or upgrade smoothly to a cloud-hosted, onsite, or hybrid deployment.
Progent's Microsoft and Cisco certified network consultants offer advanced help with a broad array of technologies and can provide that assistance online nationwide or in person in select cities across the country and anywhere in California. Progent offers remote support for networks based on Windows, UNIX, Linux, Solaris, or Apple ac, or for environments that incorporate a mix of Microsoft Windows and UNIX-family technology. Progent also offers the help of Cisco CCIE network engineers for complex connectivity problems, as well as the the assistance of CISSP-qualified security consultants to assist with high-level security design and troubleshooting. Progent has provided remote network support to companies in all 50 states in the United States.
Progent's Technical Response Center (TRC) provides nationwide extended hours remote assistance for IT networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support professionals provide after-hours phone support and remote direct computer access to troubleshoot and resolve technical problems quickly and economically. The breadth of IT expertise represented by Progent's team of nationwide service engineers allows Progent to escalate even the most difficult problems to appropriate experts as needed. For urgent problems, the Technical Response Center tries to respond to your call for support in less than one hour.
Progent can help your IT team to plan and manage cost-effective ecosystems that support Windows and Linux operating systems and applications in both cloud-only solutions or in hybrid network models that seamlessly combine local IT assets as well as one or more public clouds. To assist you to incorporate cloud services with networks, Progent can provide a range of cloud migration support services that include Azure enterprise hybrid cloud planning and deployment consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has 20 years of background providing high-level consulting support online, and Progent can make sure you complete your cloud migration projects on schedule and affordably.
Progent's consultants offer online and on-premises consulting services for companies of all sizes to assess the benefits of upgrading to Microsoft Skype for Business from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help your business to design an on-premises, cloud-based or hybrid deployment; integrate Skype for Business with SQL Server,Exchange Server, SharePoint and Office or Microsoft 365; set up high-availability solutions; interface Skype for Business with your PSTN gateway; and integrate third-party communication platforms such as Cisco Video Interop Server. Progent's certified data security consultants can assist you create and verify a security strategy for your Skype for Business deployment that meets regulatory standards.
Progent offers two ultra-affordable service bundles intended to allow small businesses to get an impartial network security evaluation from a certified security engineer. With Progent's External Network Security Inventory Scan, a security expert runs a comprehensive examination of your IT infrastructure from outside your company firewall to determine potential risks in the security posture you expose to the public. With Progent's Internal Network Security Inventory Scan, a security expert runs a network scan from an authorized machine inside your firewall to evaluate the risk to inside assaults. The two security inventory packages are set up and executed from a secured remote site.
Progent's certified security staff can help you protect your Mac network through professional support offerings including running security audits, clean up after virus and worm penetrations, configuring firewalls, implementing secure off-site and mobile access, deploying automated programs for defense against viruses, spam, and malware, and developing a comprehensive security strategy adapted for the specific goals of your corporate network.
Microsoft Office for Mac allows Apple Macintosh users to run the industry's most popular business programs. Progent's Apple-certified Mac consultants can help you configure Microsoft Office for Macintosh on a multi-vendor network combining Apple OS X and Windows-powered platforms so that Macintosh users can access the latest features in Word, Excel, PowerPoint and Entourage in order to share information and system resources with colleagues who run Microsoft Windows. Progent's consultants have expertise with both Mac and Windows technology and can support environments that mix Apple Macintosh with Microsoft Windows systems with complete resource sharing, or networks which intentionally restrict sharing between Apple Mac and Windows users.
Progent's Microsoft-certified Windows 11 consulting experts can provide a range of services for Windows 11 such as cloud and hybrid solutions, mobile device management, teleworker connectivity, data and identity security, streamlined provisioning, and Help Desk support services.
Key features of Microsoft Dynamics GP/Great Plains accounting include a modular structure that lets you license just the functionality you require, a standards-based architecture built on Microsoft technologies to secure your investment and offer a tightly integrated environment, enhanced reporting capabilities that permit you to track all operations, income and expenses and sales trends, compatibility with Microsoft Office to speed access to business data, the capability to integrate data from virtually any db software or desktop software into Microsoft GP/Great Plains, plus an open architecture that makes it easy to create specialized programs. Progent can show you how to set up and support a reliable, protected server and communications network to support Microsoft Dynamics GP/Great Plains, and can offer expert GP/Great Plains consultants to show you how to convert the advanced features of Microsoft Dynamics GP/Great Plains accounting into a high-value business management solution.
Progent's qualified cybersecurity engineers can provide cybersecurity evaluations of enterprise-wide security to validate your company's cybersecurity profile compliance with important international security standards. Progent can provide subscription-based managed services for security monitoring and response, on-demand company-wide security audits, and targeted cybersecurity evaluations for specific areas of cybersecurity such as Active Directory or ransomware-safe backups. Progent's qualified security experts can also run comprehensive information security audits to evaluate your company's compliance with important international security standards such as HIPAA, PCI, and ISO 17799.
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to protect your Microsoft 365 mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows endpoints.
Progent's certified Windows Server 2019 consultants can assist your company to plan and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 offers major improvements in scale, speed, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and Linux support.
Our compensation structure is based on contribution, so similar to working as a freelance consultant, your income is entirely tied to your work effort. Some of our support staff focus on quality of life and elect to consult at a more relaxed pace, utilizing our self-determined schedule to pursue personal pursuits like mountain biking, motorcycle racing, skiing, surfing, vacations, or spending private time with family and friends. Others take advantage of the chance to earn major bucks through lots of effort and extended hours. Progent completely supports either end of the spectrum plus any point in the middle.
Progent's ransomware experts can assist your business to evaluate your ransomware vulnerability, monitor and guard your IT environment, assist with negotiating a settlement with a hacker, and restore an information system damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
If your company network combines Linux-based products technology with Microsoft Windows, Progent can assist you to integrate your servers into a unified environment that allows all your OS platforms to run side by side for simple administration, seamless information exchange, high availability, enhanced throughput, and strong security. Progent's Linux and MS Windows integration support services include network infrastructure integration and service, support for Windows services for UNIX, remote network monitoring and management, remote technical help and troubleshooting, on-site technical support, and Contact Center support.
Progent's ProSight Email Guard uses the technology of top data security vendors to provide web-based management and world-class protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a deeper layer of inspection for incoming email. For outbound email, the onsite gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall.
Progent can assist your business to evaluate the wealth of subscription options offered with Microsoft 365, formerly branded Office 365, and integrate your network with Microsoft 365 in a way that delivers top business value. Progent supports multi-vendor environments that incorporate Windows, macOS, and Linux software. Progent can also help your business to create and maintain hybrid networks that seamlessly combine local and cloud-based resources.
Progent's managed services for software and firmware patch management offer businesses of all sizes a versatile and cost-effective solution for assessing, testing, scheduling, applying, and documenting software and firmware updates to your virtual and physical; servers, endpoint devices printers, infrastructure appliances like switches and Wi-Fi access points, and Internet-of-Things devices like sensors and robotics.
Progent has two decades of experience helping small and medium-size companies to design, implement, optimize, administer, and troubleshoot IT networks that incorporate remote workers.
Progent can help your business to plan and implement a smooth transition from a UNIX-based information environment to a network powered by MS Windows and suited for running Microsoft's familiar office productivity products, commercial applications, and software development tools. Progent's UNIX, Windows and Cisco engineers and software development experts can show you how to guard your information and reduce productivity disruption by designing an efficient transition plan that preserves your current investments in UNIX software and technology. UNIX-to-Windows migration support expertise available from Progent include analysis of existing infrastructure, transition strategy and testing, Microsoft Exchange migration services, information and application software transition, and server and storage transition and consolidation.
VMware's NSX network virtualization technology enables you to create complete logical networks in software. NSX permits virtual networks to be deployed instantly and administered with a high degree of automation regardless of the hardware used by the basic network infrastructure. VMware Site Recovery Manager (SRM) supports programmatic recovery, application mobility, and transparent site relocation, failback and site re-protect. Site Recovery Manager also permits transparent testing for disaster recovery, updates and fixes and can generate reports to verify full service restoration, validate SLAs and prove disaster recovery compliance. When used with VMware's NSX network virtualization technology, VMware Site Recovery Manager can quickly recover the entire virtualized network topology at the recovery site. Progent offers the support of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to assist you to plan, deploy, test and administer a disaster recovery system based on VMware Site Recovery Manager and VMware NSX.
Progent's pricing model is to bill for phone support and on-site visits by the minute. As a result, you pay exclusively for received services. Progent does not demand a more expensive rate for off-hours or priority service, and inside California or in areas where Progent offers on-premises service, Progent does not bill for travel except for urgent support where on-site time is less than 4 hours. Also, Progent imposes no initialization charge and requires no monthly commitment for support services provided during normal business hours. Many support organizations demand substantial minimum fees or charge for each quarter hour or longer. Progent's small granularity eliminates large invoices for quick repairs so you won't be forced to permit less critical problems to fester.
Progent's IT outsourcing services provide budget-friendly network support for mid-size businesses. Whether it involves designing network architecture, creating an internal Help Desk or outsourcing a one, rolling out an updated e-mail system, monitoring your system, or developing an on-line business application, outsourcing your IT engineering services can smooth out expenses and minimize uncertainties, permitting network support budgets to grow in a more linear and manageable manner than is possible by amassing a large, knowledgeable internal IT organization. Progent's Outsourcing White Paper and datasheets explain how Progent can help you build a protected and highly available network architecture for your vital Windows-based applications such as Windows 2008, Microsoft Exchange Server 2007, and Microsoft SQL Server.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's Microsoft certified support team can help you design and deploy a smooth in-place Microsoft Exchange 2007 upgrade plan that avoids productivity downtime, simplifies long-term support requirements, and makes your Exchange Server 2007 easy to manage. For complex multi-server or multi-location migrations, Progent offers the experience to finish your move rapidly and economically. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and consulting offerings include assistance with the integration of third-party enhancements of Microsoft Exchange Server 2007 that are best aligned to your business goals.
Progent can assist your business to understand the wealth of subscription options offered with Microsoft 365, formerly called Office 365, and configure your network with Microsoft 365 so you realize top business value. Progent supports cross-vendor environments that incorporate Windows, macOS, and Linux operating systems. Progent can also assist you to build and manage hybrid ecosystems that seamlessly integrate on-premises and cloud-based products and services.
ProSight Enhanced Security Protection (ESP) services deliver economical multi-layer protection for physical servers and virtual machines, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP provides firewall protection, penetration alerts, endpoint control, and web filtering through leading-edge tools packaged within one agent managed from a single control. Progent's data protection and virtualization consultants can assist you to design and configure a ProSight ESP environment that meets your company's unique requirements and that allows you demonstrate compliance with legal and industry information protection regulations. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for urgent attention. Progent can also help your company to install and test a backup and restore system such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack such as ransomware.
Progent's temporary staff augmentation services enable organizations to meet the need for IT professionals without incurring the expense and delays associated with identifying and recruiting experienced technical workers and without adding to your full-time workforce.
Progent's ProSight Email Guard uses the technology of top information security companies to provide web-based management and world-class protection for your inbound and outbound email. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with a local gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to inbound threats and conserves system bandwidth and storage. Email Guard's onsite security gateway appliance provides a deeper layer of analysis for incoming email. For outbound email, the on-premises gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays within your security perimeter.
MS Communications Server provides IM and presence as part of a scalable, world-class solution offering enhanced protection, transparent compatibility with other Microsoft software, an expandable, industry-standard development environment, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server offers lower costs and improved operational efficiencies, increased worker productivity, and stronger intellectual property protection. MS Communications Server 2007 has been superseded by Lync Server, which itself has been replaced by Skype for Business. Progent's certified IM and Presence experts can provide remote and on-premises configuration support and mediation services for your Office Communications Server deployment and can help your organization to assess the costs and benefits of upgrading to Microsoft's Skype for Business. Progent can also assist you to design and implement a smooth migration that will add business value to your information network
Progent's Duo managed services incorporate Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity verification with iOS, Google Android, and other personal devices.
Progent's certified ISA Server consultants have broad backgrounds developing Microsoft-based security designs for information systems with multiple sites, remote workers, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small or mid-size business design and deploy an installation of ISA Server 2004 that meets your IT protection needs without limiting your network.
System Center 2016 provides important improvements in the management of hybrid cloud environments by offering comprehensive integration with Windows Server 2016, Windows 10 clients; seamless integration of heterogeneous environments that include Linux, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support including tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team can provide world-class online and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help your business to design and configure a new implementation of Microsoft System Center 2016, extend or tune your current one, migrate efficiently from a previous version of System Center, or debug your System Center solution.
Progent's Solaris platform consulting services provide small and mid-size companies and software developers assistance with managing and maintaining Sun Solaris systems that coexist with Microsoft-based networks. Progent can give your business access to Solaris experts, support professionals premier by Microsoft and Cisco, and security experts with CISM certification. This wide range of expertise provides you with a convenient one-stop source to show you how to create and maintain a secure and robust mixed-platform network and communications environment that allows Solaris and Microsoft coexistence by integrating Windows with major versions of UNIX including Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, deploying, optimizing and fixing System Center Operations Manager solutions and can provide organizations of any size expert online or on-premises consulting support for SCOM 2012. Progent can help you to plan an architecture for SCOM 2012 servers that delivers the performance and resilience required to watch over your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to install and set up System Center 2012 Operations Manager management packs according to best practices for monitoring network fabric as well as both Microsoft and 3rd-party applications and services. Also, Progent can provide responsive remote or onsite troubleshooting to assist you to fix serious issues detected by Microsoft SCOM 2012.
Progent's Cisco certified wireless networking consultants offer economical remote and onsite help for legacy and current 802.11ac Aironet Wi-Fi access points and Progent can assist you to design and manage wireless environments that include indoor and outside/ruggedized Aironet access points.
Progent can help small and medium-size businesses to set up collaborative technology to enable their at-home workforce to engage in positive interaction with fellow workers and other stakeholders.
Microsoft Small Business Server is a low-cost collection of essential servers that provides the foundation for a powerful but easy-to-manage information. The integration requirements of the Microsoft .NET functions included with Small Business Server calls for an IT consultant with real-world expertise and extensive knowledge in designing and implementing cohesive end-to-end business technology systems. Progent's Microsoft-certified consultants have extensive backgrounds with the technologies incorporated in Microsoft SBS 2011 and SBS 2008. This experience assures you success in deploying, administering, and troubleshooting IT environments powered by the Microsoft SBS suite of servers and applications.
Progent can help your IT team to design and manage hybrid ecosystems that can include Windows and Linux systems and applications in either cloud-based solutions or in hybrid network models that combine on-premises resources along with one or more public cloud services. To assist you to incorporate cloud services with networks, Progent offers a variety of public cloud integration support services such as Microsoft Azure enterprise hybrid cloud planning and integration services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service development and debugging. Progent has two decades of background delivering advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and affordably.
Progent's ransomware consultants can assist you to assess your ransomware vulnerability, monitor and guard your network, assist with settlement negotiations with a hacker, and rebuild a network victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
The Progent Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center is available for testing mission-critical applications, creating efficient system upgrade procedures, assessing and tuning performance, designing or verifying disaster recovery strategies, mitigating compatibility problems, and building training systems for new products and technologies. For Progent customers who lack sufficient internal resources to configure proper pilot systems, the lab reduces capital outlay and engineering risk and helps keep critical IT projects on schedule.
Progent can provide fast and affordable remote access to a certified Oracle DBA expert or an Oracle application developer. Progent can provide advanced database administration services for all versions of Oracle's RDBMS platform and can also assist you to plan, build, enhance, or fix Oracle applications written with SQL and PL/SQL stored procedure programming language. Progent also provides consulting for Data Guard and Streams replication tools and ASM file/volume manager.
Progent's Microsoft certified engineers can provide offsite and on-premises consulting services to help you to manage, support, and troubleshoot PCs powered by Windows 7 and can also provide help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for change management, network security, disaster recovery, remote connectivity, mobile device integration, Wi-Fi network design, and remote network monitoring.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's certified relational database consultants can provide small and midsize businesses remote support for popular RDBMS platforms such as Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Consulting services offered by Progent include installation and integration, database design and programming, administration support, replication and synchronization solutions, storage management, tuning, migration, information security, backup and recovery options, problem solving, and webinar training.