Progent provides Windows Cluster Server assistance to help your organization implement zero-downtime server clusters that can deliver 100% uptime. Clustered Windows servers for fault-tolerant networks include Windows Cluster Server, SQL Cluster Server, and Microsoft Exchange Cluster. By showing you how too plan fault-tolerant clustered server environments powered by Windows Server 2003 Cluster, Progent's Certified Windows experts ensure that your fault-tolerant server clusters are set up to maximize the strategic advantage of your IT system.
With Catalyst switches for small and mid-size businesses, Cisco enables organizations to gain the full advantages of adding smart traffic control into their networks. Cisco's switch product line allows you to deploy capabilities that make your network infrastructure sufficiently robust to accommodate time-critical needs, expandable to support growth, secure enough to protect confidential data, and capable of differentiating and controlling all traffic to streamline network operations. Progent's CCIE and CCNP certified engineers can show you how to pick out and deploy Cisco Catalyst switches that make sense for your business. Also, Progent's CISA certified security specialists can show you how to develop a comprehensive protection plan and set up Cisco switches so they powerfully support your security policies. Cisco Catalyst switches that Progent supports include the Cisco Catalyst 2960 switches, Catalyst 3560 switches, Cisco Catalyst 4900 switches, and Catalyst 6500 switches.
Progent applies no initialization charge and asks no retainer for support services provided during normal business hours. Progent's one-minute granularity avoids big bills for fast fixes so you will not be forced to allow minor problems to fester.
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The Help Desk Call Center support delivery structure adopted by Progent offers small companies an efficient alternative to dependence on freelance service individuals by offering broad technical knowledge shared by numerous engineering groups, optional round-the-clock availability of emergency help, fast escalation to world-class experts for handling even the most difficult issues, support consistency and dependability, prompt follow-up enforced by seasoned IT service administrators, a selection of convenient ways for requesting support tasks, and excellent process transparency enabled by ticket updates and accessible via a web-based portal.
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering with replication to deliver rapid, zero data loss disaster recovery between datacenters that are up to 185 miles away from one another. Progent's roster of seasoned IT experts can help your business to plan, deploy, administer, upgrade, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster environment that aligns with your functional needs and budget. Progent can ensure you follow best practices for configuring your MetroCluster environment by providing help with procedures such as assigning shelf IDs, arranging aggregate and plexes layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, implementing a tiebreaker mechanism, designing a configuration replication network between your peered clusters, and verifying your MetroCluster DR system to prove adherence with industry standards and regulatory requirements.
Progent is organized deliver in-depth remote support for all major technologies common to today's small company information networks and offers an array of strategic, on-demand services including a temporary CIO to provide advanced IT design and negotiating skills, a Call Center for help desk support, 24x7 remote monitoring, spam/virus protection as a managed service, best-practices project management help for major projects such as office relocations orOS migrations, connectivity consultants for designing fast and robust network infrastructure, certified security specialists to ensure data safety and compliance, disaster recovery specialists to help design business continuity strategies, and software developers to create, customize, or repair business applications.
Progent offers the expertise of certified consultants and experienced software developers, database administrators, project managers, Cisco-certified network architects, business continuity planning specialists, and security professionals to help you to evaluate the likely advantages of SQL Server 2012 for your organization, install test environments at your site or at Progent's test lab, design and carry out a smooth transition to SQL Server 2012 from previous releases of SQL Server or from other RDBMS solutions, and configure a cost-effective and secure IT infrastructure that lets you maximize the strategic benefit of SQL Server 2012.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad experience developing Microsoft-based security solutions for information systems with many sites, remote users, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant can help your small company design and implement a configuration of Microsoft ISA Server 2004 that supports your information protection needs without limiting your productivity.
Progent has two decades of experience helping small and medium-size businesses to plan, deploy, optimize, manage, and debug computer networks that support at-home workers.
Progent's engineers can provide a variety of IT outsourcing and co-sourcing services to assist organizations of all sizes to deploy, manage, and support networks that incorporate desktops, notebooks, tablets, or smartphones based on Microsoft Windows 8.1. For enterprise customers, Progent's experienced project management consultants can assist to set up testing labs to evaluate Windows 8.1 and develop and manage Windows 8.1 deployment projects based on proven methodologies.
Progent's support services for software and firmware patch management offer organizations of any size a flexible and affordable solution for evaluating, testing, scheduling, applying, and documenting updates to your virtual and physical; servers, such as printers and scanners, network infrastructure appliances such as routers and Wi-Fi APs, and IoT devices like alarms and health monitors.
Progent can help small and medium-size organizations to configure security defense systems and deliver cleanup services required for a remote workforce.
VMware's NSX virtual network technology allows you to build complete logical networks in software. NSX allows virtual networks to be provisioned instantly and managed with a high degree of automation independent of the hardware making up the basic IP network. VMware Site Recovery Manager supports programmatic recovery, application mobility, and non-intrusive site relocation, failback and re-protect. Site Recovery Manager also enables non-intrusive testing for disaster recovery, updates and fixes and can generate reports to verify full service recovery, validate Service Level Agreements and prove DR compliance. When integrated with VMware's NSX virtual network technology, VMware SRM can quickly restore the complete virtualized network topology at the recovery datacenter. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware SRM system architect to help you to plan, configure, test and administer a DR solution powered by VMware Site Recovery Manager and VMware NSX.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help you to contain the progress of an ongoing ransomware breach. Call 800-462-8800
Fortinet next-generation firewalls (NGFWs) are industry leaders in offering best-in-class performance for SSL inspection. Progent's Fortinet FortiGate firewall experts can help your business to deploy your Fortinet security appliances to protect all your IT assets at the network perimeter, within the data center, at branches, and in the cloud.
Progent's ProSight Virtual hosting services provide small and midsize companies a range of benefits including reduced capital expenditures, reductions in operational costs, better management focus, world-class security, enhanced availability, and business continuity.
Progent's Windows Server 2016 disaster recovery experts can assist you to plan and deploy a DR solution built around Microsoft's latest Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance network-attached storage using commodity hardware, Virtual Machine Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for fast, economical deployment of a failover cluster quorum witness.
SQL Server 2000 is a complete, Web-enabled database and data analysis solution that enables the fast development of cutting-edge enterprise-class programs that can provide your business a critical competitive edge. Microsoft SQL Server 2000 features built-in support for XML and the capability to communicate across the Internet and beyond the firewall. The expertise of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of background supporting Microsoft technology, assures you success in designing, deploying and supporting Microsoft SQL Server applications that are well integrated with other applications powered Microsoft's .NET environment.
Progent's certified Windows 2000 consultants can help you enhance the capability of your existing Windows 2K Servers and can simplify system management, provide technical support and troubleshooting, and enhance security. Progent can also show you how to design, justify, and execute a strategy to migrate from Microsoft Windows Server 2000 to Windows Server 2003. Progent is experienced in setting up test installations to reduce the obstacles associated with migrating to Windows 2003 Server by identifying possible hardware and application compatibility problems.
Progent's ransomware experts can assist you to assess your ransomware vulnerability, remotely monitor and protect your network, help with negotiating a settlement with a hacker, and rebuild a network victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Progent's Cisco CCIE network infrastructure consultants can help your business to set up, manage, upgrade and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall expertise, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone support, and CUCM/CallManager software support.
Progent's consultants can help you to design and carry out a smooth move from onsite Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity services for both on-premises and cloud assets.
Progent's expert programmers, database architects, and program managers can help enterprise clients to complete development projects for Microsoft Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include fast access to seasoned project managers for advanced planning and project co-ordination or Progent can help clients fill in expertise gaps by providing relational database architects and software programmers skilled in building RDBMS applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help clients to integrate SharePoint with other data sources such as SQL Server and Excel to build data-intensive intranets and portal sites. Progent also offers expertise with multiple web development tools and can assist clients to create, expand, repair, or migrate web-based applications to take advantage of the latest advances in web technology.
Progent provides support services for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to select, configure, and manage a WatchGuard Firewall appliance that aligns with your network security requirements and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or migrate efficiently to modern WatchGuard firewall solutions.
Progent offers online and on premises expertise to help you with any aspect of BI reporting ranging from troubleshooting or enhancing applications to planning and implementing an advanced business intelligence environment. Progent's management reporting experts can assist your company to maintain your current reporting environment, help you to migrate reports from a discontinued reporting platform to a modern solution, and deliver custom remote mentoring tailored to your individual requirements. Progent's business reporting consultants offer experience in all popular business analytics reporting tools including Microsoft's SQL Server BI stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI tools such as Power Pivot and Power View, Report Designer and Report Builder.
Progent's Microsoft certified consultants can offer small and medium size companies expert Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis platform that opens the door to the rapid development of enterprise-class business applications that can give your business a competitive advantage. SQL Server provides core support for XML and can query over the Internet and outside the corporate firewall. In addition to providing consulting, maintenance and problem solving services, Progent's SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your information network. Progent can also help you upgrade from older versions of SQL Server to SQL Server 2005.
Barracuda's budget-friendly CloudGen Firewall devices combine web filtering, safe remote connectivity, SSL tunnel VPN, high-security SD-WAN, and Zero-Trust support with centrally managed and monitored services across your entire enterprise including on-premises, public cloud, and hybrid network models. Public clouds supported include Microsoft Azure, AWS, and Google Cloud Platform. Progent has the depth of expertise to be your one-stop source for technical guidance, administration, training, and cybersecurity expertise.
Progent's Shared Call Center service allows your IT organization to split the load for Help Desk services transparently between your in-house IT staff and Progent's large roster of seasoned desktop support technicians and matter experts (SMEs). Progent's Help Desk Co-management service is an advanced service desk solution built around ConnectWise Manage, the top shared professional services automation platform for managing service requests, ticketing, responsibility, progress tracking, and metrics.
Progent utilizes the Flexential Tampa colocation center primarily to provide private cloud hosting. Progent has a team of network experts located in the Tampa area, and Progent also offers online support from Progent's nationwide team of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization professionals, and senior disaster recover preparedness consultants. Progent can also help you to design and execute a migration to the Flexential data center by providing services such as planning solution architecture, specifying hardware components, system configuration and testing, debugging, streamlining online network management, and educating your network support team.
Even if your business has a small network services group and a limited technology budget, your information network can still feature the same high reliability and performance that once required a substantial in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-certified network professionals, the latest network management products for 24x7 monitoring and alerts, and economical support programs such as a help desk call center to keep your mission-critical network applications and servers operating.
Microsoft Windows 8.1 is engineered to power computers from smartphones and tablets to power-user desktops. A wealth of new and improved features, including touch screen support and signature tile GUI, offer a wide selection of benefits for companies who understand how to exploit them. Progent's Microsoft-certified consultants can help get your organization up to speed with Windows 8.1 and make sure you gain maximum business advantage from the product's various new and enhanced technologies.
Progent's Support for IT Service Firms lets you take advantage of Progent's information technology engineers while retaining your own brand as a seamless arm of your IT consulting team.
