Progent's CISSP-certified cybersecurity experts can assist organizations of all sizes with any facet of information system security. Progent can help implement efficient cybersecurity systems that protect a small business against modern threats or Progent can design, deploy, and monitor an end-to-end security strategy for hybrid networks that accommodate onsite, remote, and mobile users sharing network resources spread across multiple physical datacenters and various clouds.
Progent's temporary staff augmentation services allow businesses to meet the need for IT professionals without dealing with the costs and delays that come with identifying and recruiting experienced technical workers and without increasing your full-time workforce.
Progent offers affordable remote and onsite consulting to assist organizations to migrate any portion of their critical IT infrastructure to Google Cloud Platform (GCP). This can save time and hardware expense and allow the use of Google's state-of-the-art AI and machine learning tools. Progent can assist you with every phase of Google Cloud Platform integration including requirements analysis, readiness evaluation, system design and review, testing, configuration, administration, performance optimization, software license management, disaster recovery solutions, and security strategies.
Progent offers the part-time or temporary assistance of a seasoned Chief Information Officer to offer a broad perspective to help your company select and maintain network solutions to match your present needs and that can serve as a firm basis for your future growth. Progent's part-time Chief Information Officer consulting services provide financial advantages to organizations who want to maximize the benefits from their network investment but who are without the budget or hesitant to add one more high-level manager to their full-time staff. Because Progent is vendor-neutral, with a sizable team of engineers certified to maintain all major OS platforms and networking technologies plus a wide range and business applications, Progent is in an ideal position to offer objective advice along with advanced technical help for developing information solutions that fit the special needs of your business.
MS Office Communications Server delivers Instant Messaging and presence as part of an extensible, enterprise-grade package offering enhanced protection, transparent integration with popular Microsoft software, an extendable, industry-standard development platform, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. The product offers lower costs and elevated operational efficiencies, increased individual output, and stronger IP security. Microsoft Communications Server 2007 has been replaced by Lync, which in turn has been revamped and renamed Skype for Business. Progent's certified IM and Presence experts can provide remote and onsite support and mediation services for your Office Communications Server 2007 environment and can assist your organization to evaluate the costs and benefits of migrating to Skype for Business. Progent can also help you to plan and implement a smooth upgrade that will add significant strategic value to your IT system
Progent can deliver in-depth online consulting for all technologies common to today’s small business IT networks and offers an array of vital, on-demand services such as a temporary Chief Information Officer to provide advanced IT design and negotiating capability, a Technical Response Center for help desk support, 24x7 remote monitoring, spam/virus filtering as a managed service, project management for critical initiatives such as office relocations orOS migrations, connectivity experts for designing fast and reliable infrastructure, security specialists to verify data safety and compliance, disaster recovery experts to help design business continuity strategies, and software developers to write, customize, or repair mission-critical applications.
Progent can provide affordable remote access to an Oracle-certified MySQL administrator or software programmer and can help businesses of all sizes to integrate and support MySQL in a dependable network infrastructure that provides high levels of performance, expandability, and protection. Progent also has experience assisting companies port databases from an Oracle environment to MySQL.
Progent's ProSight Email Guard solution uses the technology of top information security vendors to provide centralized management and world-class protection for all your email traffic. The powerful architecture of Email Guard integrates cloud-based filtering with an on-premises security gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a deeper layer of analysis for incoming email. For outgoing email, the on-premises gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and protect internal email that originates and ends within your security perimeter.
DoubleTake/Carbonite Software publishes a selection of tools designed to deliver small and midsize companies a variety of cost-effective alternatives for replicating and restoring business-critical workloads such as Microsoft Exchange, SQL Server, RIM Blackberry, and Microsoft SharePoint. Progent’s disaster recovery planning consultants have in-depth backgrounds incorporating DoubleTake/Carbonite technology into small business IT systems to create a high state of availability and disaster recovery capability at an affordable cost.
If your business runs a UNIX or Linux network or a mixed-platform network, Progent's CISM and ISSAP-premier consultants can help your entire enterprise in a broad array of security topics such as security management procedures, security design and strategies, connection management systems and methodology, applications development security, operations security, hardware security, communications, infrastructure and Internet security, and disaster recovery planning. CISA and CISM stipulate the core skills and worldwide standards of knowledge that network security managers are expected to master. These accreditations give IT management the confidence that consultants who have earned their CISM or ISSAP certification have the background and theory to deliver effective security support and engineering help.
Progent can assist your organization to utilize Cisco's infrastructure technology to create a solid basis for your onsite, private cloud, or hybrid data center and streamline operations in key areas including resource consolidation, security and compliance, versatility, availability, and recoverability.
Progent can provide the guidance of a CRISC-certified risk management expert to assist your company to plan and implement an enterprise risk management strategy based on best practices promoted by CRISC and geared to align with your organization's risk appetite, business objectives, and budgetary guidelines.
Progent's Apple Mac consultants can support the creative aspect of Mac environments by offering help services and education in graphics, audio, and motion video. Progent's consultants offer help in a variety of Apple Mac applications such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or setting up an audio/video post production studio.
Progent uses an enterprise-class service reporting system that records and organizes complete documentation for all delivered support activities. Unlike many independent consultants or small service firms who offer scant documentation or specifics of tasks done, every service provided by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the service reports transmitted by every staff member to each client. The discipline of detailing and organizing support records allows more efficient support and eliminates a slew of common misfortunes such as when a service client is effectively held captive to a consultant who refuses to release vital service information.
Progent’s Technical Response Center offers national extended hours remote assistance for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service engineers provide after-hours phone support and remote secure computer access to troubleshoot and resolve technical problems rapidly and economically. The scope of IT expertise available from Progent's staff of country-wide support professionals allows Progent to escalate even the most difficult problems to competent experts as required. For urgent problems, the TRC tries to answer your call for service within one hour.
Progent’s Microsoft-certified experts offer companies of any size consulting, troubleshooting, and application development services for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise platform that uses web-based technology for efficiently connecting people, groups and information. SharePoint Server offers a central location for your workers or customers to access, organize, distribute and manipulate useful data, files, and software and to communicate with one another. Microsoft SharePoint allows quicker and more intelligent decisions, more effective sharing across teams and more streamlined business practices. Windows SharePoint Services join employees, clients, teams and major tasks with the data they’ve developed in a manner that makes data convenient to locate, download and re-use. Progent's SharePoint experts can help your organization to support your current SharePoint ecosystem or upgrade to the latest release of SharePoint Server or to SharePoint Online.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and protect data related to your IT infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or domains. By updating and organizing your IT infrastructure documentation, you can eliminate as much as half of time spent searching for critical information about your IT network. ProSight IT Asset Management features a common repository for holding and sharing all documents related to managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether you’re making improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you require the instant you need it.
Progent offers the support of certified consultants and seasoned software developers, database administrators, project management experts, Cisco-certified network engineers, disaster recovery planning specialists, and certified data security consultants to help you to evaluate the likely advantages of SQL Server 2012 for your business, set up pilot environments at your datacenter or at Progent's lab, plan and carry out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from legacy RDBMS platforms, and define a cost-effective and safe IT infrastructure that lets you maximize the business benefit of SQL Server 2012.
Progent can help your business to design an upgrade to Teams from Skype for Business and install, administer, and troubleshoot a cloud-based or mixed deployment of Teams. Progent can help you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint, and your PBX.
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) designed specifically for legal workflows. Progent offers online access to NetDocuments experts who can assist legal departments and law firms to plan, configure, manage, optimize, or debug a document management system environment based on NetDocs.
Progent's expert consultants can help you design and deploy an efficient in-place Microsoft Exchange 2003 migration strategy that minimizes network disruption, simplifies ongoing support demands, and makes your Exchange Server 2003 easy to manage. For complex multi-server or multi-site upgrades, Progent has the knowledge and experience to complete your move quickly and affordably. Progent's Microsoft Exchange 2003 support, repair, and design offerings include expertise with the integration of third-party add-ons to Microsoft Exchange 2003 Server that are best aligned to your business goals.
SQL Server 2000 is a rich, Web-enabled database and data analysis package that enables the fast creation of a new generation of high-end programs that can give your company a significant competitive advantage. Microsoft SQL Server 2000 features core support for XML and the capability to communicate across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft integration, assures you success in planning, installing and supporting Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET environment.
Progent’s staff of Microsoft and Cisco Premier experts average more than a decade of hands-on professional experience, at the forefront of IT support, executing a broad variety of technical projects for an extensive mix of customers. Every Progent consultant shares a refined collection of individual best practices that are incorporated into company-wide best practices standards that Progent instills in its support personnel. This ensures that you get not just world-class technical capability, but also a support engineer with field-tested approaches for using technical knowledge to solve actual network problems rapidly.
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that incorporates over a quarter century of experience assisting manufacturing and service companies to manage complex supply chains and improve the efficiency of key business processes to get products to market fast and meet customer commitments dependably. Progent can provide the expertise of an ERP specialist with more than 20 years of background working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers remote or on-premises consulting that spans from occasional advice to end-to-end solution planning and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, application development, CPQ, web site integration, troubleshooting, data conversion, Amazon AWS integration, training, and DBA services.
Progent can assist you to maintain System Center 2007 Configuration Manager to simplify administration, improve security, and boost productivity by ensuring that operating systems and applications stay current, tracking licensing, and reporting usage patterns to help you make smart purchasing decisions. When your organization is set to update your SCCM 2007 device management solution, Progent can assist you to prepare for and implement a smooth move to SCCM 2012.
For large organizations, Progent can leverage internal network support groups by providing world-class background in supporting critical Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory help, Exchange Server 2010 support, SharePoint Server experience, and Microsoft SQL Server help. For the national or worldwide businesses with branches, Progent can perform as a seamless nearby extension of corporate network management. Progent’s enterprise consulting services include company-wide security, online branch office support, system architecture, Sarbox compliance, project planning, and world-class service for multi-site network environments based on Enterprise Windows 2003. Progent can provide field engineers and technicians to assist with a site move or office move, or a system architect to assist with building or using an Internet Data Center or co-location site.
ProSight Active Security Monitoring is an endpoint protection service that incorporates next generation behavior analysis tools to guard endpoints and physical and virtual servers against modern malware assaults like ransomware and email phishing, which routinely get by traditional signature-matching anti-virus products. ProSight ASM safeguards local and cloud resources and offers a unified platform to automate the complete malware attack progression including blocking, infiltration detection, mitigation, remediation, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new attacks.
Progent's SonicWall firewall consultants can show you how to deploy, maintain, and troubleshoot SonicWall firewall/VPN products including the current SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and GIAC-certified cybersecurity consultants can show you how to incorporate SonicWall firewalls into a complete network protection solution and build security into your business operations.
Microsoft Small Business Server (SBS) is a low-cost collection of server products that offers the basis for a powerful but manageable information. The technical sophistication of the Microsoft .NET products bundled with Microsoft Small Business Server calls for a computer support expert with hands-on experience designing and building seamless, comprehensive business network solutions. Progent's Microsoft SBS Server professionals have an average of more than a decade of background supporting computer networks founded on Microsoft technology. This background assures you results in deploying, managing, and repairing IT solutions that include the Microsoft Small Business Server suite of servers and productivity software.
System Center Configuration Manager 2016 automates software provisioning and updating, centralizes security and compliance settings management, keeps track of network resources, protects against corporate data leakage, performs network health reporting, allows safe self service, and delivers a common point of control for administering multi-OS networks running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud specialists can help your organization with any aspect of designing, installing, using and repairing a SCCM 2016 solution for local, cloud-based, or hybrid environments.
Progent provides nationwide remote phone support and consulting services for companies that run Apple Mac environments or whose information systems feature a mix of Apple macOS and OS X with Microsoft technology. Progent's consultants can provide Apple macOS and OS X clients a variety of IT services such as desktop assistance, upgrading to the most recent version of OS X from earlier editions of Mac, plus expertise with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist your business with iPhone and iPad integration and management, or moving to iCloud. Remote network consulting provides optimum return for your IT dollar by protecting user productivity and limiting the hours billed for computer repair services. Sophisticated remote access utilities and experienced technicians and consultants combine to enable Progent to solve most IT problems without wasting time and money by going to your location. In most of situations your IT issues can be remediated over the phone or via a combination of telephone help and remote connectivity. Progent can put you in touch with Cisco CCIE network engineers and CISSP premier security professionals to help you with the toughest network problems.
Progent's ProSight Network Audits are a fast and affordable alternative for small and mid-size businesses to obtain an unbiased evaluation of the health of their information system. Powered by some of the leading remote monitoring and management (RMM) tools available, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits show you how well the deployment of your core network devices conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant benefits such as a cleaner and safer Active Directory implementation. Both options also provide the ongoing advantages of state-of-the-art remote network monitoring and management technology. These benefits can include lower-cost management, better compliance with government and industry security regulations, more efficient utilization of network assets, quicker problem resolution, more reliable backup and recovery, and higher availability.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's Cisco CCIE Wi-Fi infrastructure consultants offer remote or on-premises configuration and debugging support to assist your organization to plan, implement, upgrade, optimize, manage and troubleshoot Aironet wireless access point environments of any scale or topology. Progent's Cisco Wi-Fi controller experts can also assist you to combine your wireless ecosystem with your wired network and cloud-based resources to build a seamless enterprise connectivity foundation that is simple to manage and scale. Progent also can provide affordable Wi-Fi site surveys to assist you to determine the most appropriate selection, location and setup of Aironet Wi-Fi APs to accommodate your unique workplace layout, building structure, and anticipated network traffic.
Exchange 2013 includes significant enhancements to the functionality of its predecessor Microsoft Exchange 2010 and introduces important new features as well as a redesigned architecture. These improvements favorably impact key areas such as ease of administration, high availability (HA), security and compliance, cost of ownership, collaboration, extensibility, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you evaluate the possible business benefits of migrating to Exchange Server 2013, design an efficient validation and rollout plan, and educate your IT staff to manage your Microsoft Exchange 2013 environment. Progent also offers ongoing remote consulting and support and management for Exchange Server 2013.
Progent can help your organization in any facet of your upgrade to Microsoft Exchange 2019 such as configuring Windows Server 2019 Core as a host for Exchange; planning HA system topology for a local, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and configuring Hyper-V; setting up hardware load balancing (HLB); building Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint; preparing firewalls; integration with O365; and configuring Outlook.
Progent can provide the expertise of Microsoft-certified consultants and seasoned database application developers, database administrators, project management experts, network infrastructure architects, disaster recovery specialists, and certified data security professionals to assist you to assess the potential benefits of Microsoft SQL Server 2012 for your organization, set up pilot systems at your site or at Progent's test lab, plan and carry out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from legacy database platforms, and define a cost-effective and secure IT infrastructure that helps you realize the full strategic benefit of SQL Server 2012.
Progent's UNIX family support services offer small and mid-size companies and developers help with administering and supporting UNIX, Linux or Solaris environments that run with Microsoft-based networks. Progent can give your business contact with UNIX consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This wide range of expertise offers you a convenient single consulting firm to show you how to create and maintain a secure and reliable mixed-platform connectivity and communications solution that supports UNIX and Microsoft interoperability by combining Microsoft Windows with major versions of UNIX such as Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or major Linux variations including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.
ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized businesses to map, monitor, enhance and troubleshoot their networking hardware like routers and switches, firewalls, and wireless controllers as well as servers, printers, client computers and other devices. Using state-of-the-art RMM technology, ProSight WAN Watch makes sure that network maps are always current, copies and displays the configuration information of virtually all devices connected to your network, tracks performance, and sends notices when potential issues are detected. By automating complex network management activities, ProSight WAN Watch can cut hours off common chores such as network mapping, expanding your network, locating appliances that require critical updates, or isolating performance issues.
Cisco's Catalyst wireless controllers streamline the management of Wi-Fi networks by unifying the provisioning and management of wireless access points, tuning wireless throughput by limiting the effect of radio frequency congestion, enhancing wireless uptime with rapid auto-failover, and hardening data security by identifying threats and filtering network traffic based on user type and locale. Progent's Wi-Fi consultants can help your business to deploy Cisco Wi-Fi controllers to manage and monitor wireless LANs of all sizes. Progent can help you to maintain and debug your current Cisco Wi-Fi environment or implement a smooth upgrade to Cisco's latest wireless controller solutions.
Progent's Linux support services offer small and mid-size businesses and developers support for administering and supporting Linux systems that run with Microsoft-powered technology. Progent offers your business contact with Linux consultants, support professionals premier by Microsoft and Cisco, and security experts with CISA credentials. This wide range of expertise offers you an easy one-stop consulting firm to show you how to build and maintain a secure and robust cross-platform network and communications environment that allows Linux and Microsoft coexistence by integrating Windows with leading Linux platforms including RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware.