Progent's Cisco certified network infrastructure experts can provide advanced support services for Cisco Unified Communications Manager (previously CallManager). Progent can help you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Progent's Cisco-certified SIP infrastructure experts can assist organizations of any size to design, deploy, maintain, troubleshoot and enhance Cisco's SIP connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks and can provide affordable remote or onsite expertise to help businesses to migrate smoothly to an advanced communications network that offers accelerated ROI. Progent's certified Microsoft unified communications experts can assist you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications like Skype for Business Server and Lync Server for connectivity to a SIP PSTN trunk.
Progent is among the most expert information technology consulting companies for creating e-mail systems based on Exchange 2000 Server. Progent specializes in helping small businesses derive the full benefits of Microsoft Exchange Server 2000 for common scenarios such as upgrading from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 Server support.
Progent's expert consultants can show you how to design and implement an efficient in-place Microsoft Exchange 2007 upgrade strategy that avoids productivity disruption, reduces ongoing service requirements, and makes your Exchange 2007 Server easy to administer. For complicated multiple server or multi-site upgrades, Progent offers the experience to finish your move quickly and affordably. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and consulting services include assistance with the configuration of outside vendor add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging solutions powered by Exchange 2007 Server.
Progent's Microsoft certified Consultants provide several ways to help medium-size and large organizations create an efficient and successful internal Computer Support Help Desk. Progent's help desk consulting services include ROI evaluation, process study and enhancement, executive reporting, training of in-house personnel, and documentation of processes. Progent's Software Selection and Deployment Services help businesses sift through the various high-quality Help Desk application programs available and decide which packages may be too costly, miss critical features, or align badly with your company's business goals. Progent also offers temporary staffing for organizations who need to augment their internal Help Desk team for special tasks or to fill in for absent or indisposed workers.
Progent's certified Internet Security and Acceleration Server consulting experts have extensive experience developing Microsoft-based security solutions for IT networks with many sites, mobile users, and mission-critical web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small company plan and implement a configuration of Microsoft ISA Server 2004 that meets your information protection requirements without limiting your productivity.
ProSight Data Protection Services from Progent offer small and mid-sized businesses a low cost end-to-end service for reliable backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight DPS automates and monitors your backup processes and enables rapid recovery of critical data, applications and VMs that have become unavailable or damaged as a result of hardware breakdowns, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's BDR specialists can provide advanced expertise to set up ProSight DPS to to comply with regulatory standards such as HIPPA, FINRA, and PCI and, whenever needed, can assist you to recover your business-critical information.
Medium-size companies can enjoy all the benefits of System Center Operations Manager 2007 and have quick access to Progent’s Microsoft and Cisco Premier Certified network support experts. With Progent's economically priced IT service packages, medium-size organizations can choose a basic co-sourcing package built around Operations Manager 2007 with network monitoring, proactive alerts, comprehensive reporting, Help Desk support, and remote service. For businesses with line-of-business applications who need non-stop networking, Progent can provide a comprehensive round-the-clock outsourcing package. Progent supports Operations Manager to provide medium-size business networks enterprise-class reliability, protection and productivity.
Progent's Microsoft consultants offer advanced support in deploying, operating and debugging all versions of Project, Microsoft Project Server, and Project Online and can provide a broad range of affordable online support services following proven best practices to assist organizations of all sizes to receive all the advantages of this powerful project management solution. Support services offered by Progent include system planning, installation and migration, setting up secure collaboration among local and offsite users, network optimization, and customized webinar training.
Progent's Microsoft-certified network engineers can assist you to assess the value of Microsoft Exchange Server 2010 for your company and can assist you to plan and carry out an efficient upgrade to Exchange 2010 from Exchange 2003 or Microsoft Exchange 2007 Server that will offer fast ROI by increasing your productivity, lowering the expense of hardware and service, simplifying management, and integrating your vital communications platforms.
Progent offers remote and onsite expertise to help you with any facet of BI reporting from troubleshooting or enhancing applications to designing and deploying a comprehensive business intelligence solution. Progent's management reporting consultants can help your company to support your existing BI environment, help you to upgrade reports and databases from a discontinued reporting platform to a modern solution, and provide as-needed remote mentoring to meet your individual needs. Progent’s business reporting consultants offer expertise in all popular business intelligence reporting tools such as Microsoft's SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI tools including Power Pivot and Power View, and Report Builder.
Internet Security and Acceleration Server 2006 is a multi-functional gateway that offers a fully integrated application layer firewall, virtual private network (VPN), proxy, and Web caching platform for protecting the Internet-facing networks of any sized business against a broad variety of attacks. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 consultants can show you how to design, rationalize, pilot, implement, customize and manage the any edition of ISA Server on your network.
Progent's Apple Mac networking consultants can help you with a broad range of network foundation issues such as system architecture, off-site and mobile connectivity, internetwork communication, security, and emerging technologies including Voice over IP and high-speed wireless networking. For company networks built exclusively on Apple Mac OS X or for systems that use a mix of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the knowledge and size to deal with the complexity of planning, configuring, and supporting a system infrastructure that is reliable, secure, productive and aligned with your corporate goals. Progent can help you configure Apple’s Xserve enterprise servers, Xserve RAID zero-downtime storage products, and Apple's Xsan SAN systems. Progent can also give you access to skilled experts to help you with Cisco routers and switches.
Progent can provide affordable remote access to IT engineers skilled in a wide array of products and technologies that provide solutions for protecting Microsoft Windows, Mac, and Linux physical and virtual servers and desktops plus laptops and smartphones. Progent offers help for leading data protection platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan, Double-Take Backup, MozyPro, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent's consultants can help your company to install, upgrade, or maintain backup solutions for a variety of architectures including on-premises, remote, cloud, or hybrid.
Progent's certified SQL Server 2019 experts can assist your organization to assess the business case for migrating to SQL Server 2019 and can deliver fast online or on-premises contact with consulting experts in system design and deployment, software development, database administration, and network security.
ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller organizations to map out, track, reconfigure and debug their connectivity appliances such as switches, firewalls, and access points plus servers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology maps are kept updated, captures and manages the configuration of almost all devices connected to your network, monitors performance, and generates notices when potential issues are detected. By automating time-consuming network management processes, WAN Watch can cut hours off common tasks like network mapping, reconfiguring your network, finding appliances that require critical software patches, or resolving performance problems.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Widows Server 2012 R2 Hyper-V improves virtualization in critical areas including multitenancy, agile infrastructure, cloud readiness, expandability and performance, and high availability. Progent's Microsoft-certified consulting experts can assist your business to take advantage of Hyper-V to install and manage virtual servers to reduce network expenses and enhance availability.
To provide economical IT services for small businesses, Progent has developed comprehensive IT outsourcing plans that offer small offices fast access to technical help without requiring you to hire, train, and maintain an expensive full-time IT staff. Progent’s IT outsourcing services give you an affordable way for building a protected and reliable system for your important Windows business productivity suites including Microsoft Office XP and Microsoft Office 2003.
Configuration Manager automates software provisioning across multiple sites, simplifies security and compliance settings control, inventories network resources, protects against company data leakage, performs health monitoring, enables secure self service, and delivers a common point of control for managing multi-OS networks based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Azure cloud specialists can help your organization with any facet of planning, implementing, using and repairing a System Center Configuration Manager solution for local, cloud-based, or hybrid environments.
Progent's consultants can provide Apple macOS and Mac OS X users a variety of services including desktop support, Apple macOS and OS X expertise, Apple Mac integration with Windows networks, Entourage and Exchange Server expertise, security services, and custom education. Progent can help businesses to migrate to macOS from Mac OS X or other earlier editions of Apple OS X and Progent can offer help with macOS and Mac OS X application software. Progent can also assist you with Apple iPhone support and Apple iPad synchronization, or moving to iCloud. For business networks built solely on Mac OS X or for networks with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the difficulty of designing, configuring and maintaining a network environment that is reliable, safe, fast and aligned with your organization's business goals.
Progent's CISSP-certified network security consultants can assist businesses of any size with any aspect of IT security. Progent can help implement cost-effective security solutions that guard a small business from advanced threats or Progent can design, deploy, and manage an end-to-end security strategy for hybrid enterprise networks that support onsite, online, and mobile users accessing IT resources distributed across a mix of physical sites and various clouds.
Progent offers expert remote consulting support to help companies connect their networks with leading public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist your it team to design and manage cost-effective environments that support Windows and Linux systems and applications in both cloud-only solutions or in hybrid architectures that combine physical resources along with public cloud services. To assist you to incorporate cloud services with networks, Progent can provide a variety of cloud integration services that include Azure hybrid cloud design and integration services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has over 15 years of experience delivering high-level consulting support online, and Progent can help you successfully carry out your cloud migration initiatives quickly and affordably.
For enterprise project management assistance, Progent can provide access to senior IT professionals with years of background in IT management, application development, and business process design for organizations from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers can provide project management expertise to help enterprise clients follow best practices to make sure strategic projects are successfully completed on time and within budget.
Progent's SonicWall firewall consultants can show you how to deploy, maintain, and update SonicWall firewall appliances including the newer SonicWall TZ and NSa Series of appliances and the older SonicWall PRO 1260 Secure Switch products. Progent's CISSP and CISA-certified cybersecurity consultants can help you incorporate SonicWall security gateways into a complete network protection solution and design security into your corporate operations.
Progent practices knowledge transfer from Progent's consultants to customers. By educating clients to resolve technical issues that are within their scope, Progent can focus on delivering high-value services where Progent has little competition. Mid-size businesses who work with familiar freelance consultants or who maintain internal IT personnel benefit when Progent transfers knowledge about critical technology and tested processes to make their networks more robust, secure, and productive.
If your company is producing UNIX or Linux software in an environment that has MS Windows-based processors, desktops, and office productivity products, Progent can provide full-service network support outsourcing that allows you to concentrate on your area of strategic expertise without the constant distraction of maintaining your business network. Through the use of automated server monitoring and by providing remote and on-site support when your company needs it, Progent offers an economical solution for supporting an IT system that provides high availability, security, and efficiency. Progent's developer support services include full-service information technology outsourcing, virtual server infrastructure, online and on-premises service and troubleshooting, proactive network monitoring, and Help Desk Call Center support.
Progent’s Technical Response Center (TRC) offers affordable national extended hours remote assistance for IT networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service professionals provide 24x7 telephone help and remote direct network connection to isolate and resolve technical problems rapidly and economically.
Configuration Manager 2016 automates application and device provisioning across multiple sites, simplifies security and compliance settings control, keeps track of network assets, guards against company data leakage, performs health reporting, enables secure end-user self service, and offers a common control mechanism for administering multi-operating system ecosystems based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud integration experts can assist your organization with any aspect of planning, installing, operating and troubleshooting a SCCM 2016 deployment for local, cloud, or hybrid environments.
Progent offers the services of a CRISC-certified risk management consultant to assist you to design and deploy an enterprise risk management (ERM) strategy following best practices promoted by CRISC and crafted to align with your organization's risk appetite, business objectives, and IT budget.
Progent can provide fast and affordable remote access to an authorized Oracle database administration consultant or an Oracle software programmer. Progent offers advanced database administration services for all versions of Oracle including 10g and 11g and can also assist you to design, create, enhance, or troubleshoot Oracle database applications written with SQL and PL/SQL. Progent also offers support for Data Guard and Streams replication technologies and Oracle Database Resource Manage.
Progent can provide the part-time services of a veteran CIO who can provide strategic direction to help your company pick and support IT technology to meet your present needs and that can serve as a solid foundation for your growth. Progent's part-time or temporary CIO consulting services offer economic advantages to companies who want to maximize the impact of their network expenditures but who are without the budget or hesitant to add another high-level position to their full-time staff. Since Progent is vendor-neutral, with a sizable staff of engineers certified to support all leading operating systems and connectivity technologies plus a wide range and business applications, Progent is in a unique situation to provide objective recommendations as well as expert technical help for creating IT systems that match the particular needs of your organization.
Progent's Test and Training Lab located at the QTS Colocation Center can be used for testing mission-critical applications, creating cost-effective migration procedures, evaluating and optimizing performance, planning or validating business continuity strategies, mitigating compatibility issues, and building training environments for the latest products and technologies. For Progent clients without sufficient internal resources to configure proper test environments, Progent's Test and Training Lab reduces capital costs and engineering risk and helps keep vital IT initiatives on schedule.
Progent’s Shared Call Center service makes it possible for your IT organization to split responsibilities for Help Desk support transparently between your IT staff and Progent's nationwide pool of seasoned technical support technicians and subject matter experts. Progent’s Co-managed Help Desk service is an advanced service desk solution built around the top shared professional services automation (PSA) tool for managing end-user service requests, ticket lifecycle, ownership, status tracking, and metrics.
Progent can provide a wide array of economical online and onsite consulting services to assist your business to configure, manage, and troubleshoot workstations and mobile devices based on Microsoft Windows, Apple macOS/OS X, Apple iOS, Google Android, or Linux.
Progent's ProSight Email Guard solution uses the technology of leading data security companies to deliver web-based management and world-class protection for your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter acts as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This reduces your exposure to inbound threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance adds a deeper layer of inspection for inbound email. For outbound email, the local gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter.
Progent can help your organization to prepare for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade efficiently to SCCM 2012 from an older device and application management solution or help you to enhance your existing SCCM 2012 environment to accommodate your changing business needs. In addition, Progent can assist you to create a software foundation that fully supports SCCM 2012 by delivering expertise with related Microsoft technologies such as Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).
Progent's Microsoft-certified consulting engineers can assist you to assess the benefits of Microsoft Exchange 2010 for your business and can assist your IT staff to plan and implement a smooth upgrade to Microsoft Exchange 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 Server that will provide fast return on investment by increasing your workers' efficiency, lowering the cost of hardware and service, simplifying administration, and integrating your vital communications platforms.