Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in offering best-in-class throughput for SSL/TLS inspection. Progent's Fortinet FortiGate firewall experts can assist you to configure your Fortinet firewalls to protect all your IT resources at the enterprise perimeter, within the data center core, at branch locations, and at the cloud edge.
Progent's service specialists in Mac and Microsoft Windows technology can show you how to integrate Mac and Windows systems into cohesive networks with resource sharing and collaboration support. Enabling productive cooperation among a variety of servers and workstations powered by Apple Mac OS and Windows calls for extensive knowledge of and background with Mac and Microsoft technology. Progent's background in Microsoft and Apple service makes it possible to offer expert assistance to companies that rely on these technologies to keep their strategic edge. Progent can also assist your business to interface Apple's iPhones and iPads to operate with smoothly with your Windows network.
Progent's management team includes seasoned professionals with decades of background delivering network consulting services, troubleshooting, and strategic IT planning to organizations ranging in size from startups to global enterprises. Great service calls for great people, and Progent stands out by having put together a management team that can provide businesses with the top service value available anywhere.
Progent can provide online and on premises consulting to help you with any facet of business intelligence (BI) reporting ranging from troubleshooting or modernizing applications to designing and implementing an advanced business intelligence environment. Progent's management reporting consultants can help your company to maintain your existing reporting system, assist you to upgrade reports from an outdated reporting platform to a modern one, and deliver custom online training to meet your individual needs. Progentís business reporting and analytics consultants offer experience in all popular business analytics reporting and visualization tools such as the SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools including Power Pivot and Power View, and Report Builder.
Cisco's Small Business series of access points are Linux-powered units designed as entry-level Wi-Fi solutions for light workloads. Progent's Cisco CCIE-certified wireless network experts can provide remote or on-premises configuration and debugging services to help your organization to plan, configure, upgrade, optimize, administer and debug Cisco Small Business wireless AP deployments of any size or architecture.
Progent offers the support of a certified VMware VCDX expert to help your organization plan, deploy, manage and troubleshoot VMware vSphere-powered virtualization ecosystem for local datacenters, private and public clouds, or hybrid cloud deployments. Progent can provide advanced knowledge for installing and configuring VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery and application continuity. Progent has in-depth experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite tools for managing private and hybrid cloud solutions that provide high uptime, fault tolerance, and disaster recovery.
Progent offers advanced remote consulting support to help companies connect their networks with popular public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can help your it team to design and administer cost-effective ecosystems that support Windows and Linux systems and apps in both cloud-centric systems or in hybrid network models that seamlessly combine physical resources along with cloud services. To assist you to incorporate public clouds with physical datacenters, Progent offers a variety of public cloud integration support services such as Azure hybrid cloud planning and deployment consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has more than 15 years of experience delivering high-level consulting expertise remotely, and Progent can make sure you complete your cloud integration initiatives on schedule and affordably.
When conducting IT tasks for corporate clients, Progent follows a structured methodology driven by defined milestones in order to meet financial, scheduling and engineering goals while minimizing business disruption. Progent's Enterprise Services Methodology follows accepted project management standards based on the best practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, design recommendations, test models, design tuning, and expert implementation. All phases are recorded to make available a comprehensive summary of IT services delivered and to help in downstream network maintenance.
Progent provides nationwide urgent help and troubleshooting services for companies that run Solaris environments or whose IT systems include a mix of Solaris and Microsoft Windows products. Remote technical support provides optimum leverage for your IT dollar by extending user efficiency and limiting the time billed for network analysis and repair. Advanced remote access utilities and skilled service specialists and consultants allow Progent to solve the majority of IT issues without squandering time and expense by going to your location. In the vast majority of cases your IT issues can be remediated over the phone or through a combination of telephone support and remote access. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISA premier security professionals to help you with the most challenging system problems.
Progent's Microsoft-certified consultants can provide low-cost remote and on-premises support to implement your migration to Exchange Server 2010, generate thorough documentation of your upgraded email environment, train your network support team and end users to get them ramped up quickly on Microsoft Exchange 2010, and provide continuing administrative services and technical help. Progent's consultants can also help you migrate from Microsoft Exchange 2010 to Exchange 2013 or Exchange 2016.
Progent provide businesses of any size enterprise-class IT remote or onsite consulting services for networks based on Microsoft Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Certified IT consulting experts also can provide security expertise for companies ranging from the small office to the global enterprise.
Progent's Cisco-certified Wi-Fi networking consultants offer online and onsite consulting and troubleshooting services to help you to plan, configure, administer, optimize, and repair wireless networks that incorporate Cisco's Meraki APs. Progent's consultants can also assist you to plan and implement hybrid networks that integrate local and cloud-based services and that deliver easy access, advanced security and compliance, unified management, and consistent operation for all your wired and wireless devices.
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP Certification through rigorous examination and significant work with information security architecture. ISSAP security experts have in-depth knowledge of access control systems and methodologies, phone system and network protection, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security experts can assist your business with all phases of secure network architecture.
Progent offers several security packages designed to deliver larger institutions an objective and comprehensive network security assessment from a group of premier security consultants. All Progent's network security evaluation bundles feature a collection of services including automated scans from within and from beyond the network firewall, expert analysis of scanned data by certified security engineers, production of a paper documenting the findings, plus a live concise executive outbrief and a detailed interactive outbrief for in-house IT managers.
For enterprises with branches in or any region served by Progent's engineers, Progent's Microsoft-Premier network consulting professionals and authorized Cisco network specialists offer a variety of IT consulting services including project management, Sarbanes Oxley compliance, site relocations, enterprise security, network architecture, on-site or remote emergency support, and technical support for co-location hosting facilities. A Progent network architect can show you how to plan a multi-site network that makes efficient use of colocation facilities and Internet data centers. Progentís Microsoft Premier engineers can help large corporations plan, deploy and maintain massive rollouts of updated releases of Microsoft technology such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, SQL Server, and Enterprise Windows. Progentís Cisco Certified Internetwork Expert and Cisco Certified Network Professional consultants can help you configure Cisco products for connection solutions that incorporate basic, high-performance, integrated, and wireless networking.
Progent's consultants have delivered support for Dynamics GP and Great Plains ERP software for nearly two decades and Progent has delivered integration, software development, education, and troubleshooting since the product's original release. Progent can provide top-tier expertise for upgrading legacy Dynamics GP/Great Plains deployments. Progent can help your business to design, validate, and implement a cost-effective upgrade from a an outdated version to the newest version of Microsoft Dynamics GP.
Progent's Check Point firewall experts can help you design, integrate, and administer firewall environments that rely on Check Point Next Generation firewalls and Check Point's subscription-based security services. Progent can also assist you maintain legacy Check Point firewall models or migrate efficiently to Check Point's modern firewalls.
Progentís Help Desk Co-management service makes it possible for your business to share responsibilities for Help Desk services transparently between your IT team and Progent's large roster of veteran technical support engineers and subject matter experts. Progentís Help Desk Co-management service is an advanced support solution based on the top shared professional services automation platform for handling end-user service requests, ticket lifecycle, ownership, progress tracking, and reporting.
Progent can provide affordable remote access to an Oracle MySQL RDBMS administrator or application developer and can help organizations of all sizes to integrate and support MySQL within a dependable IT environment that offers high levels of performance, scalability, and protection. Progent also has proven skill assisting businesses port databases from an Oracle environment to MySQL.
Progent's certified information technology consultants can provide Windows Server 2016 integration consulting services to help organizations of any size to design and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture. Progent can assist your company to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any facet of designing, deploying, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
Microsoft Lync Server 2010 supports IM, Presence, audio and video conferencing, desktop collaboration, as well as IP-based and traditional public switched telephone network (PSTN) voice communication. Lync 2010 can enhance the capability of Microsoft Exchange, SharePoint Server and Office or Office 365 and simplify administration through integration with Windows AD. Lync can also cut expenses by doing away with Voice-over-IP hardware and subscription services, PBX gear, or conventional teleconferencing technology. Progent's certified unified communications experts offer online and on-premises support services to assist you to maintain and repair your existing Lync 2010 environment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also assist you to plan and carry out a smooth Skype for Business migration.
The knowledge and experience of Progent's certified Windows Server consultants, with an average of more than 11 years of work in Microsoft integration, assures you success in identifying the version and set up of Windows 2003 Server that aligns best with your business strategy. Progent can also help you with planning, deploying, administering and supporting powerful IT solutions powered by Microsoft Windows Server 2003, and can assist your migration from Windows 2000 Server or Windows NT.
Progent offers IT support for medium size companies who have 100 to 250 network users. The medium size company or office has traditionally been an underserved part of the market for network consulting expertise. The overhead and support access models of large third-party support organizations make them excessively costly for the typical small business or small medium business (SMB), which usually relies on a modest IT budget with which to support an IT network whose advanced technology and capability are often similar to the information systems of much bigger enterprises. Progent's support delivery model, which takes great advantage of remote support, virtual network technology and proactive server monitoring, dramatically reduces the network support expenses of an SMB while providing the small organization with big-company service from certified, world-class experts knowledgeable in a wide range of midsized business network solutions. If your medium size organization or small business is looking for the quality of network help appropriate for a mid-size organization without paying enterprise prices, you need Progent.
Progent's virtual classroom webinars provide small businesses the cost savings, simplicity, and versatility of web-based seminars and the effective training techniques of seasoned teachers who utilize sophisticated collaboration software to simulate live, participatory classrooms. Progent offers remote training for key desktop software including elements of Microsoft Office suite such as Microsoft Excel, Word, Publisher, and Project: Microsoft Dynamics business accounting and analytics solutions including MS Dynamics GP; as well as additional leading desktop applications like Photoshop, Adobe Acrobat Writer, and Crystal Reports.
To provide cost-effective IT support for small businesses, Progent offers comprehensive computer outsourcing plans that offer small organizations quick access to technical help without forcing you to recruit, train, and maintain an expensive full-time computer support team. Progentís IT outsourcing packages offer you an economical alternative for building a secure and reliable environment for your important Microsoft Windows office productivity products including Microsoft Office XP and Microsoft Office 2003.
Microsoft has made a strong effort to enable seamless hybrid ecosystems that integrate Office 365 Exchange Online and on-premises Exchange systems. This permits you to have some Exchange mailboxes hosted at your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can help you with any facet of planning, integrating and troubleshooting your hybrid Office 365 solution. Progent's Exchange consultants can provide as-needed support to help you through stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is carried out on time and within budget.
Progent's CISSP-premier network security consultants can help businesses of all sizes with any facet of IT security. Progent can help create efficient cybersecurity systems that guard a small business against modern malware attacks or Progent can design, deploy, and manage a comprehensive security environment for hybrid enterprise networks that support onsite, remote, and mobile clients sharing IT resources distributed across multiple physical sites and various clouds.
Dynamics GP 2015 R2 introduces a new architecture that enhances cloud integration, supports popular handheld devices, permits single login with Azure AD, and strengthens security. Dynamics 2015 R2 also streamlines reporting, incorporates new Workflows, expands the Web Client, and adds over 100 improvements to its library of applications. Progent's Microsoft-certified and Cisco-certified consultants have the broad knowledge and hands-on experience to address the many technical and business issues associated with deploying and managing Dynamics GP 2015 R2 and can help your organization to carry out a smooth migration that will maximize the return on your investment in this mission-critical product.
Progent offers cost-effective online and onsite consulting to assist companies to migrate any part of their core IT resources to Google Cloud Platform services. This can save time and equipment costs and enable the use of Google's state-of-the-art machine learning technology. Progent can help you with every aspect of Google Cloud Platform integration including requirements analysis, preparedness assessment, system design, testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security.
SQL Server 2014 incorporates significant improvements in key areas including performance, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of SQL Server that includes in-memory technology that operates transparently with all workloads including Online Transaction Processing (OLTP), data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and on-premises services that include system design, configuration, administration, remediation, and application development services to help organizations of any size to achieve fast return from their SQL Server 2014 investment.
Microsoft Windows Enterprise Directory requires significant field experience to configure optimally across an enterprise. Progentís Microsoft Premier consultants are experts in designing, integrating, and supporting sophisticated Enterprise AD projects. Progentís fields of proven competence with Windows Active Directory include replication issues, multi-domain partition design, repair of corrupted AD objects, dealing with residual beta software configuration objects in online Active Directory systems, and fixing failed configurations of Active Directory and AD-associated programs.
System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 suite of network monitoring and management products and is designed to provide a unified solution for configuring and administering virtualized fabric and services across hybrid networks that can include private clouds and Azure publics cloud resources. Progent's SCVMM 2016 consulting experts can assist organizations of all sizes with any aspect of building, deploying, and managing a SCVMM 2016 solution. Progent can assess your virtualization architecture, help you migrate efficiently from older versions of Virtual Machine Manager, design workflows for building and deploying VMs and VM hosts, implement fault-tolerant scale-out clusters, integrate your datacenter resources with public cloud services, configure virtual switches, develop and refine PowerShell scripts, and help you evaluate the potential business benefits of the latest technologies such as Storage Spaces Direct and Shielded VMs. Progent's certified virtualization professionals can provide world-class Hyper-V consulting and VMware ESXi support.
Progent's certified consultants offers offsite and onsite consulting expertise to help your company to administer, maintain, and repair computers powered by Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, network security, backup and restore, online connectivity, mobile device management, wireless network design, and remote system monitoring and alerts.
Progent provides nationwide remote help and troubleshooting services for companies who operate Apple macOS and OS X environments or whose information systems include a combination of Apple Mac and Microsoft products. Progent's engineers offer Apple macOS and OS X users a range of services such as desktop support, migration to the latest version of macOS from other earlier editions of macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also assist your business with iPhone and Apple iPad support, or migrating to Apple's iCloud services. Online IT help provides optimum leverage for your information technology budget by protecting client efficiency and shortening the time billed for computer analysis and repair. Advanced online support technology and experienced technicians and engineers combine to enable Progent to solve most network problems without wasting time and expense by going to your site. In the vast majority of situations your network problems can be dealt with by telephone or through a combination of telephone support and online network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISA certified security professionals to assist you with the most difficult network issues.
Progent can help you to plan and manage cost-effective environments that support Windows and Linux systems and applications in both cloud-only solutions or in hybrid architectures that seamlessly combine local IT assets along with cloud services. To help you to integrate public cloud services with physical datacenters, Progent can provide a variety of cloud migration services such as Azure hybrid cloud design and deployment services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has 20 years of experience providing high-level consulting expertise remotely, and Progent can make sure you complete your cloud migration initiatives quickly and within your budget.
Progent's ProSight Email Guard solution uses the technology of top data security vendors to provide web-based control and world-class security for all your inbound and outbound email. The powerful structure of Email Guard combines cloud-based filtering with an on-premises security gateway appliance to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's cloud filter acts as a first line of defense and keeps most threats from making it to your network firewall. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway appliance provides a further layer of analysis for inbound email. For outbound email, the local security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The local security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall.
Progent can assist you in any phase of your upgrade to Microsoft Exchange Server 2019 such as configuring Windows Server 2019 Core for hosting Exchange; planning HA architecture for an on-premises, cloud-based or hybrid deployment; migrating mailboxes; designing and implementing Hyper-V virtualization; setting up HLB; configuring Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with O365; and configuring Outlook.
Progent's Cisco-certified Wi-Fi integration experts can assist you to deploy, administer, and debug Cisco Wi-Fi products including Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.
Progent offers national online phone support and consulting services for businesses who run environments powered by variants of Linux or whose IT systems feature a combination of Linux platforms/Linux and Microsoft Windows products. Remote network consulting provides optimum leverage for your IT dollar by extending user efficiency and limiting the time billed for network analysis and repair. Sophisticated remote support technology and skilled technicians and consultants combine to enable Progent to solve the majority of IT issues without squandering time and money by going to your site. In most of cases your network problems can be dealt with by telephone or through a combination of phone help and remote access. Progent can make available Cisco CCIE network experts and CISSP and ISSAP certified security professionals to help with the most challenging system issues.
The Help Desk Call Center service model adopted by Progent gives small organizations an affordable option to reliance on independent consultants by offering broad expertise accessible to numerous engineering teams, optional 24x7 availability of urgent help, fast escalation to world-class engineers for solving even the most complex problems, service consistency and reliability, quick follow-up overseen by veteran support administrators, a variety of convenient mechanisms for requesting service tasks, and excellent progress transparency made possible by trouble ticket updates and available via a web-based portal.
Progent offers the expertise of certified engineers as well as experienced database application programmers, DBAs, project management experts, network infrastructure architects, business continuity planning specialists, and data security professionals to assist you to assess the likely benefits of SQL Server 2012 for your organization, set up pilot environments at your site or at Progent's test lab, plan and execute out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from legacy RDBMS platforms, and configure an efficient and secure network infrastructure that lets you maximize the strategic benefit of SQL Server 2012.
System Center 2016 delivers major improvements for managing hybrid cloud networks through comprehensive integration with Windows Server 2016 servers, Windows 10; seamless integration of mixed-OS environments that include Linux, Microsoft Hyper-V and VMware; and expanded cloud support including closer integration with Intune for Apple iPhone and Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff can provide advanced remote and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to plan and configure a new implementation of System Center 2016, expand or optimize your current one, upgrade smoothly from a previous release of System Center, or troubleshoot your System Center environment.
Progent's experts offer Apple macOS and OS X users a range of services including desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Microsoft Entourage and email expertise, network protection services, and custom training. Progent can help businesses to upgrade to macOS from Mac OS X or other earlier editions of Apple Mac OS X and Progent can offer expertise with macOS and Mac OS X applications. Progent can also assist you with iPhone integration and iPad synchronization, or moving to iCloud. For computer networks built solely on Mac OS X or for networks with a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the difficulty of designing, integrating and supporting a network infrastructure that is available, secure, efficient and able to achieve your company's business goals.
Progent can help businesses of any size to migrate all or part of their computing infrastructure to Microsoft Azure. This can streamline IT administration and reduce equipment expense. Microsoft Azure offers a wealth of public cloud services and Progent can help you to evaluate the advantages and limitations of different cloud networking models supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises applications and resources and make sure you avoid the common errors small organizations make when moving to a public cloud. Progent can show you how to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also help you to prepare firewalls and VPN tunnels and also to integrate Apple iOS devices and Android handhelds.
Progent's Microsoft-certified consulting experts have more than a decade of background planning, deploying, enhancing and troubleshooting SCOM environments and can provide companies of any size expert online or onsite consulting services for Microsoft SCOM 2012. Progent can assist your company to design an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and resilience required to watch over your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent can also assist you to install and customize SCOM 2012 management packs according to best practices for tracking network infrastructure as well as Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast remote or onsite troubleshooting to assist you to remediate serious problems detected by Microsoft SCOM 2012.
Progent's Microsoft-certified consultants can help you to evaluate the advantages of Windows Server 2008 for your company, develop pilot systems and migration strategies, install Windows Server 2008 with your IT environment and workload, train your support staff how to run new management tools, and provide continuing consulting and support via budget-friendly options such as Help Desk Call Center service and online technical assistance.
Progent can provide the support of an accredited consultant with an extensive background integrating technology from the major video conferencing/telepresence providers including Cisco, Polycom, and LifeSize and can assist you to design, install, upgrade, or maintain a video conferencing environment that protects your current investment and optimizes the business value of your information system. Progent also offers the services of network infrastructure consultants who can help companies of all sizes to build and maintain a network that provides the speed, dependability, protection, and expandability you need to accommodate your video conferencing/telepresence environment.
Progent's certified Microsoft Windows 2000 consultants can show you how to optimize the capability of your existing Windows 2K Servers and can streamline system management, provide tech support and repair, and enhance security. Progent can also help you create, justify, and execute a plan to upgrade from Windows Server 2K to Windows 2003 Server. Progent is expert in designing test programs to eliminate the technical risk associated with moving to Windows Server 2003 by identifying potential hardware and software compatibility issues.
Progent's Reseller Program for IT Service Providers lets you take advantage of Progent's information technology engineers while retaining your own brand as a seamless extension of your IT services team.
Progent's pricing model is to bill for remote support and in-person help per minute. Consequently, you pay exclusively for received support. Progent does not impose a more expensive rate for after-hours or priority service, and inside California or in regions where Progent offers on-premises support, Progent does not bill for travel except for emergency calls where on-site work is less than four hours. In addition, Progent applies no startup charge and requires no retainer for services delivered during normal business hours. Many support firms impose substantial minimum fees or charge for every fifteen minutes or longer. Progent's small granularity eliminates big bills for fast fixes so you won't be forced to permit less critical problems to fester.
If you want to update your production web site, build internal webs for applications such as HR or worker education, establish a high-impact web presence for a new venture, or generate enterprise-class, data-driven custom web applications, Progent can supply talented and proven web designers. Progent's consultants can also help you build and maintain a secure, robust server and communications infrastructure, including off-site and wireless access, to support your web solutions.
Windows Enterprise Directory requires extensive practical experience to integrate optimally across a large corporation. Progentís Microsoft Certified consultants are experienced in designing, deploying, and troubleshooting sophisticated Microsoft Enterprise Active Directory projects. Progentís areas of expertise with Windows Server Active Directory include replication issues, multi-domain partition configurations, repair of corrupted AD objects, cleaning up residual legacy version configuration objects in online Active Directory systems, and repair of unsuccessful configurations of Active Directory and AD-associated programs.
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a revamped design that improves cloud integration, supports the most popular smart phones and tablets, allows single login with Microsoft Azure Active Directory, and tightens security. Microsoft Dynamics 2015 R2 also simplifies reporting, incorporates new Workflows, extends the Web Client, and delivers over 100 enhancements to its library of applications. Progent's team of Microsoft-certified consultants have the depth and breadth of knowledge and hands-on experience to resolve the critical IT and business issues involved with deploying and managing Dynamics GP 2015 R2 and can assist you to perform an efficient migration that will maximize the return on your investment in this mission-critical platform.
Dynamics GP software offers analytics and reporting features that let you track all operations, revenues and expenses, and market trends with integrated drill-down, query, and reporting functions. Progent's Microsoft Dynamics GP/Great Plains reporting consulting expertise can enable you to design reports that let you analyze your business more completely, turning uncooked data into valuable management information. Progent can improve your reporting and business analysis by providing Crystal Reports expertise, FRx support, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other development environments in order to deliver custom business application development and web commerce solutions that work seamlessly with Dynamics GP/Great Plains.
Cisco has designed an extensive product line of routers that includes appliances designed to provide the protection, performance, and reliability demanded by organizations from small businesses to worldwide enterprises. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and system availability. Progent can show you how to select and configure Cisco routers to establish a reliable infrastructure for your IT system and to make it economical to grow as you support new users, open new offices, deploy new services, open your network to clients and partners, and manage a more mobile workforce. Progent can provide help with a variety of routers based on the Cisco IOS operating system, such as the Cisco 800 series of small office VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, plus older 2500 and 2700 Routers.
Progent provides national online technical support and troubleshooting services for businesses who run Apple macOS and OS X environments or whose information systems include a mix of Mac and Microsoft technology. Progent's consultants offer Mac users a range of services including desktop assistance, migration to the current version of macOS from other earlier versions of Apple macOS or OS X, plus expertise with Mac application software. Progent can also assist your business with iPhone and Apple iPad support, or migrating to Apple's iCloud. Online technical support provides optimum leverage for your information technology dollar by extending client efficiency and shortening the time billed for network repair services. Advanced online support tools and experienced technicians and consultants allow Progent to solve the majority of network problems without squandering time and money by going to your site. In the vast majority of situations your IT issues can be dealt with over the phone or through a mix of phone help and remote access. Progent can put you in touch with Cisco certified CCIE network experts and CISSP premier security professionals to help you with the most difficult system issues.
The server cluster feature set incorporated into the Datacenter and Enterprise versions of Microsoft Windows Server 2008 has been dramatically re-engineered to simplify the installation, configuration, and management of clusters that provide greater levels of system dependability, security, efficiency, and flexibility. New or improved capabilities include cluster Validation, easier setup and deployment, improved cluster administration, new cluster architecture for increased uptime, better protection and quorum structure, fewer failure points, greater disk and RAM capacity, and improvements for geographically dispersed clusters. Progent's consultants can help your company assess the advantages of failover clusters, plan and execute an installation, train your IT personnel to administer your cluster environment, provide ongoing consulting and technical help services, and produce and validate a workplace recovery plan.
Progent can provide the part-time services of a veteran Chief Information Officer who can provide a broad perspective to help you select and support IT solutions to match your present needs and that can be a solid foundation for your growth. Progent's temporary CIO services offer financial leverage to companies trying to maximize the impact of their network expenditures but who are unable or unwilling to add another executive-level position to their head count. Since Progent is vendor-agnostic, with a large staff of consultants certified to maintain all major operating systems and connectivity technologies plus a broad range and application software, Progent is in an ideal situation to provide unbiased advice along with advanced technical support for creating information solutions that match the special needs of your organization.
Progent practices information transfer from Progent's consultants to customers. By teaching customers to handle technical issues that are within their scope, Progent is able to concentrate on delivering high-value services where Progent faces little competition. Mid-size businesses who work with familiar freelance service providers or who employ in-house support personnel benefit when Progent passes on knowledge about critical technology and proven methodologies to make their networks more reliable, secure, and efficient.
Progent's CISSP-certified network security consultants can help businesses of any size with any aspect of information system security. Progent can help implement efficient security systems that protect a small office from advanced threats or Progent can plan, deploy, and manage a comprehensive security strategy for hybrid enterprise networks that support local, remote, and mobile clients sharing IT resources distributed over a mix of physical datacenters and public and private clouds.
Progent's Cisco Meraki wireless AP experts provide online and onsite support services to assist organizations of any size to design, install, manage, expand or troubleshoot Wi-Fi systems that include Cisco Meraki wireless access points. Progent can assist you to set up and support Cisco's Meraki-based Wi-Fi infrastructure for sites that range from a telecommuter's home or a branch office to a large campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco products such as switches, ASR routers and ASA firewalls to create a seamless ecosystem that delivers identical access, performance, security compliance, manageability and availability for wired and wireless users regardless of their location or computing device.