If you are producing Linux-based software in an environment that has Microsoft Windows-based processors, desktops, and office applications, Progent can provide full-service network support outsourcing that allows you to focus on your area of strategic know-how without the constant hassle of managing your business network. By using smart server monitoring and by delivering online and in-person assistance as your business needs it, Progent offers an affordable way for managing an IT network that provides high dependability, protection, and efficiency. Progent's UNIX/Linux developer support offerings feature comprehensive network support outsourcing, virtual server infrastructure, remote and on-premises support and repair, network monitoring, and Contact Center outsourcing.
Remote 24x7 monitoring, proactive alarms, and actionable analytical reporting are vital to preserving the proper operation of your IT system and eliminating preventable and expensive disruptions. Remote Monitoring and Management (RMM) solutions have advanced to the point that businesses of any size can get a level of protection that was once limited to enterprises. Progent offers several Remote Monitoring and Management options available as economical service packages created to help you to identify and fix a most network issues before they get big enough to impact your business.
Progent's Network Contact Center Outsourcing Support Services for desktop technical support are designed specifically for small businesses who require fast availability of a Help Desk Service Center with expert telephone support and effective escalation options but who must work within a modest IT budget. Key components of Progent's Help Desk Outsourcing Services are Helpdesk Phone Support, Secure Remote Access Support, System Evaluation, Problem Escalation, Virtual Help Desk Services, Per Minute Billing, and Helpdesk Software Recommendation and Deployment.
Progent can provide the services of a CRISC-certified risk management expert to assist your company to design and deploy an enterprise risk management strategy based on leading practices identified by CRISC and crafted to match your company's risk appetite, business goals, and budgetary guidelines.
Progent's Microsoft-certified consultants have more than a decade of background designing, deploying, optimizing and fixing SCOM environments and offer companies of any size advanced online or on-premises consulting services for SCOM 2012. Progent can assist you to plan a topology for SCOM 2012 servers that delivers the performance and availability required to watch over your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs according to best practices for monitoring network fabric as well as Microsoft and third-party applications and services. In addition, Progent can deliver fast remote or on-premises technical support to assist you to remediate serious problems detected by System Center 2012 Operations Manager.
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales functions such as listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales processes, vendors can expand their reach, reduce their cost of sales, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and speed up your return on investment.
MS Office Communications Server provides Instant Messaging and presence as part of an extensible, enterprise-grade package featuring advanced security, transparent integration with popular Microsoft software, an extendable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. The product allows cost savings and improved business efficiencies, enhanced worker productivity, and better intellectual property protection. MS Office Communications Server 2007 has been superseded by Lync Server, which in turn has been replaced by Skype for Business. Progent's Microsoft-certified IM and Presence experts offer remote and onsite support and mediation help for your Office Communications Server 2007 deployment and can help you to evaluate the costs and benefits of migrating to Skype for Business. Progent can also assist you to plan and carry out a smooth upgrade that will add significant strategic value to your IT system
Progent can help you to evaluate the wealth of subscription plans offered with Office 365 and configure your information network with Office 365 so you derive maximum business value. Progent offers expertise with multi-vendor environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help you to create and maintain hybrid ecosystems that seamlessly integrate on-premises and cloud products and services.
Configuration Manager 2016 automates software deployment at scale, simplifies security and compliance settings control, inventories network assets, guards against corporate data leakage, performs health reporting, enables secure self service, and delivers a common control mechanism for administering mixed-operating system ecosystems running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud specialists can help you with any aspect of designing, installing, using and repairing a SCCM 2016 solution for on-premises, cloud-based, or hybrid networks.
Progent's Wi-Fi site survey and predictive modeling assist you to design, install and troubleshoot a Wi-Fi network optimized for your environment, offering your business a WLAN that delivers the coverage, performance, capacity, Quality of Service, data protection, and roaming capability your business requires. Wireless site survey services from Progent include online predictive analysis for designing a Wi-Fi LAN and onsite site survey services for validating, tuning, and troubleshooting a functioning wireless network.
Progent is committed to information transfer from Progent's consultants to clients. By educating customers to deal with problems that are within their scope, Progent is able to focus on providing hard-to-find skills where Progent faces little competition. Medium-size businesses who utilize trusted freelance service providers or who employ internal IT personnel benefit when Progent transfers information about critical technology and tested processes to make their IT environments more robust, protected, and efficient.
Progent's wireless site survey and predictive modeling help you to design, install and debug a Wi-Fi LAN adapted to your environment, offering you a WLAN that delivers the reception, performance, capacity, Quality of Service, data protection, and hand-off ability your company requires. Wireless site survey services from Progent include remote predictive analysis for designing a Wi-Fi LAN and on-premises survey services for confirming, tuning, and debugging an operational Wi-Fi LAN.
Progent can show you how to prepare and implement a smooth move to Microsoft Dynamics GP/Great Plains so that you preserve your information, strengthen your protection, modernize your analytics, take complete advantage of Microsoft Office support, and reduce business disruption by designing and executing a sensible migration strategy. Progent can also help educate new Dynamics GP users so you don't waste productivity. Progent can improve your company reports and business analytics by providing Crystal Reports help, FRx assistance, and Microsoft Excel support. Progent's experience with Microsoft .NET development, Microsoft SQL Server solutions, and programming with VBasic, XML and other platforms make it possible to create custom line-of-business software and eCommerce programs that work transparently with Dynamics GP/Great Plains.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's UNIX family consulting services offer small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of expertise provides you with a convenient one-stop source to show you how to create and maintain a protected and robust mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progentís IT outsourcing services offer economical computer support for small organizations. Whether it includes planning network infrastructure, creating an internal Help Desk or outsourcing a one, rolling out a new email system, monitoring your network, or developing an on-line business solution, outsourcing your network technical services can reduce expenses and minimize risks, permitting network service expenses to increase in a more moderate and manageable manner than is possible by building up a large, all-purpose in-house network support staff. Progentís Outsourcing White Paper and datasheets show how Progent can help you build a secure and highly available network foundation for your vital business software based on Windows including Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Progent's Cisco-authorized network consultants can show you how to design an economical, fault tolerant Internet connection solution that can achieve non-stop Internet connectivity via a wide array of high availability Internet access technologies including non-stop BGP, transparent fail-over, and redundant ISPs. Progent offers Cisco Certified Internetwork Expert engineers to show you how to apply the latest technology for high availability Internet connectivity to implement a cost-effective, fully redundant Internet network with automatic failover and other capabilities to deliver fault tolerant Internet connections.
Progent offers the support of an accredited engineer with expertise deploying technology from the major telepresence providers including Cisco/Tandberg, Polycom, and LifeSize and can assist you to design, install, upgrade, or troubleshoot a video conferencing environment that preserves your investment and optimizes the business value of your information system. Progent also offers the expertise of infrastructure consultants able to help businesses of all sizes to create and maintain a communications network that provides the speed, reliability, protection, and scalability required to support your telepresence environment.
Progent's certified consultants can assist your company to assess Windows 7 to confirm application compatibility and to check its speed and stability running with your applications. Progent can also help you to evaluate the likely business value of adopting Windows 7. If you decide that Microsoft Windows 7 fits your business strategy, Progent can assist you to design and implement a smooth migration to Microsoft Windows 7 from a your current release of Windows.
Progentís IT outsourcing packages offer budget-friendly network support for small businesses. Whether it includes designing system infrastructure, setting up an in-house Help Desk or outsourcing a one, deploying an updated email platform, monitoring your network, or creating an on-line eCommerce solution, outsourcing your network engineering services can reduce expenses and minimize uncertainties, allowing IT support budgets to increase in a more moderate and manageable fashion than is feasible by assembling a bulky, all-purpose internal network support organization. Progentís Outsourcing White Paper and datasheets show how Progent can help you create a protected and highly available system architecture for your critical business software powered by Windows including Microsoft Office XP, Office 2003, and Microsoft Office 2000.
Progentís Microsoft-certified experts offer organizations of all sizes consulting, troubleshooting, and application development services for SharePoint and SharePoint Online. SharePoint is an enterprise collaboration platform that uses web-based technology for efficiently connecting people, groups and information. Microsoft SharePoint Server provides a central location for your workers or clients to access, organize, share and manipulate relevant data, documents, and software and to interact with other people. SharePoint allows quicker and better decisions, more effective access across groups and more streamlined business practices. Windows SharePoint Services join employees, clients, workgroups and projects with the data theyíve created in a manner that makes data convenient to locate, download and re-use. Progent's certified SharePoint experts can help you to support your existing SharePoint environment or upgrade to the latest release of SharePoint.
Progentís Co-managed Help Desk service makes it possible for your IT organization to split the load for Help Desk services transparently between your IT staff and Progent's nationwide pool of seasoned desktop support technicians and matter experts (SMEs). Progentís Co-managed Help Desk service is an advanced service desk solution based on the top shared professional services automation tool for managing service requests, ticket lifecycle, responsibility, status tracking, and metrics.
Stealth intrusion testing is an important component of any comprehensive network security strategy. Progentís security experts can run extensive penetration tests without the knowledge of your company's internal IT staff. Stealth penetration checking shows whether current security monitoring systems such as intrusion detection warnings and event log monitoring are correctly configured and actively observed.
Microsoft SQL Server 2005 delivers powerful, familiar tools to IT experts and network users, reducing the difficulty of creating, integrating, managing, and accessing company information and database applications in environments ranging from mobile devices to corporate data systems. The sophistication and integration requirements of Microsoft SQL Server 2005 require an IT consultant with hands-on experience and wide knowledge in designing and deploying data-driven, end-to-end business technology solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard data about your IT infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be alerted about impending expirations of SSLs ,domains or warranties. By updating and managing your IT infrastructure documentation, you can save up to half of time spent trying to find vital information about your IT network. ProSight IT Asset Management features a common repository for holding and sharing all documents related to managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether youíre planning improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require as soon as you need it.
Progent can provide one-on-one training designed for people who want to broaden their knowledge of the macOS and OS X operating system, Mac hardware, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual webinar training for Mac applications.
Progent's Windows Server 2016 disaster recovery experts can help your organization to design a disaster recovery system based on Microsoft's latest Failover Clustering technologies including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class storage clusters using industry-standard equipment, Virtual Machine Load Balancing for improving the performance and resilience of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, economical creation of a stretch cluster quorum witness.
Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales functions including listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales processes, vendors can broaden their market, reduce their operating costs, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide application programming, workflow integration, project management support, and training to help you cut development time and expedite your ROI.
Progent's Microsoft-certified ISA Server consultants have broad experience developing corporate security designs for IT networks with multiple sites, mobile workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant can help your small business plan and implement an installation of Microsoft ISA Server 2004 that supports your information protection needs without limiting your productivity.
Progent's Microsoft-certified professionals can assist you to evaluate the business value of Windows Server 2012 R2 for your organization, create test environments and migration strategies, tune your network infrastructure for local, multi-site, cloud-based, and partial-cloud datacenters, educate your IT management, staff, develop a corporate-wide security strategy, automate network administration, help with application development, and generate and test a disaster recovery/business continuity plan.
The service background of Progent's certified Windows Server consultants, with an average of more than 10 years of work in Microsoft integration, assures you success in identifying the edition and configuration of Windows 2003 Server that aligns best with your business goals. Progent can also assist you with designing, installing, managing and supporting sophisticated IT applications based on Windows Server, and can assist your migration from Windows 2000 or Windows NT.
Cisco Nexus series switches are designed to provide the performance, expandability, uptime, cloud readiness, capacity, security and ease of management required to function as the foundation of an enterprise data center. Progent's CCIE-certified Nexus switch experts are available to provide online and onsite consulting and troubleshooting services to help your business to plan an efficient switch topology, set up test systems to confirm your network design, deploy Nexus switches, create and enforce effective policies, run security and compliance evaluations, set up proactive monitoring and alert systems, fully utilize network resources by means of virtualization, troubleshoot switching and routing problems, optimize performance, plan for expected growth, and take advantage of the advanced fault-tolerant capabilities available for Cisco's Nexus products. Progent can also assist your business to migrate efficiently from outdated Nexus models or Cisco Catalyst switches to up-to-date Nexus platforms.
For desktop and application virtualization, Progent can provide the support of a Citrix-certified XenDesktop consultant who can help you to design a XenDesktop solution that improves the strategic value of your IT system; integrate XenDesktop software with your servers, user devices, and peripherals; upgrade your older virtual desktop software to current releases of XenDesktop; and deliver comprehensive remote technical support. Progent can also train your IT staff to follow best practices to maintain XenDesktop efficiently.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's Microsoft-certified consulting experts have over a decade of background planning, deploying, enhancing and troubleshooting SCOM environments and offer companies of any size advanced remote or onsite consulting support for System Center 2012 Operations Manager. Progent can help you to design a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and availability required to watch over your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent can also assist you to install and customize SCOM 2012 management packs according to leading practices for monitoring network infrastructure as well as Microsoft and third-party apps and services. Also, Progent can deliver fast remote or on-premises technical support to help you to fix critical issues detected by Microsoft SCOM 2012.
Progent has extensive experience providing a full-spectrum of remote network consulting and emergency troubleshooting services to local governments and schools across the U.S. Progent is one of the industryís pioneers in providing expert online network consulting and has delivered network solutions to clients in all 50 states. Online support eliminates travel costs and solves problems more quickly than on-premises support.
Progent offers cost-effective online access to an Oracle-certified MySQL administrator or software programmer and can assist businesses of any size to integrate and support MySQL within a reliable network infrastructure that provides advanced performance, scalability, and security. Progent also has experience helping businesses port applications from Oracle to MySQL.
Progent's management team consists of industry professionals with decades of background delivering computer consulting, troubleshooting, and long-term information system planning to businesses ranging from small offices to global enterprises. Great support requires great personnel, and Progent is proud to have put together a management team that can provide businesses with the top service value in the industry.
Microsoft Windows Active Directory demands extensive hands-on experience to configure efficiently across a large corporation. Progentís Microsoft Certified consultants are experts in designing, deploying, and maintaining sophisticated Microsoft Enterprise AD installations. Progentís areas of proven competence with Windows Active Directory include replication problems, multi-domain partition configurations, repair of corrupted AD objects, dealing with legacy beta software configuration objects in production AD environments, and repair of unsuccessful configurations of Active Directory and Active Directory-integrated programs.
The QTS Colocation Center facility is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your business is now utilizing the QTS data center as a colocation facility or if your company is considering migrating your main or disaster recovery system to the Herakles data center, Progent can provide a range of budget-friendly consulting services that include colocation migration, system installation and updates, infrastructure improvements, comprehensive project management services, virtual server configuration, remote network monitoring, streamlined network management, application development, business continuity solutions, security assessment, and the support of Progent's Test Lab.
Microsoft Lync 2013, now called Skype for Business, allows businesses of any size to build a manageable and secure communications environment that supports a Bring-Your-Own-Device computing style with instant messaging, presence, audio/video and web conferencing with application sharing, and both IP and PSTN calling enabled for a wide range of stationary PCs and handheld clients. Progent's certified Lync 2013 consultants and network integrators can assist you to evaluate the business benefits of Lync 2013, create an in-house, cloud-based (via Microsoft Lync Online) or hybrid model suitable for your present and long-term plans, implement Lync Server 2013 in a way that expedites your return on investment, and provide custom online and onsite training to your IT staff and end users. Progent offers in-depth expertise in key pieces of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help you to integrate Lync 2013 with popular Microsoft Office and Office 365 applications including Outlook clients and PowerPoint.
Microsoft System Center 2016 Operations Manager is designed to promote consistent performance and dependable uptime for critical workloads by providing centralized, cross-platform monitoring of physical and virtual infrastructure deployed throughout on-premises systems and private and public clouds. Progent's consulting team offers advanced online and onsite expertise to help businesses of all sizes to design, implement, optimize, enhance and troubleshoot Operations Manager 2016 solutions. Progent can assist your company to migrate to SCOM 2016 from older releases or from different IT infrastructure monitoring products, or integrate a variety of monitoring tools into a unified IT management solution. Progent can also show you how to expand your Operations Manager 2016 environment to incorporate infrastructure based in public clouds such as Microsoft Azure and Amazon AWS.
Progent provides national online technical support and consulting services for companies that operate Sun Solaris environments or whose information systems feature a combination of Solaris and Microsoft Windows technology. Remote network consulting offers optimum leverage for your information technology budget by protecting client efficiency and shortening the time charged for computer analysis and repair. Advanced online access technology and skilled service specialists and consultants combine to enable Progent to solve the majority of IT issues without wasting time and expense by going to your location. In most of situations your network issues can be remediated by telephone or via a mix of telephone help and remote network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP and ISSAP premier security professionals to assist you with the toughest system issues.
Technology Consulting Services SCCM Boundary Groups
Progent can provide cost-effective online access to an Oracle MySQL RDBMS DBA or software programmer and can help organizations of all sizes to integrate and maintain MySQL in a robust network infrastructure that provides high levels of performance, scalability, and protection. Progent also has proven skill helping businesses port applications from an Oracle environment to MySQL.
Progent's Microsoft-certified consultants can help your organization to maintain System Center 2007 Configuration Manager to streamline operations, improve security and compliance, and increase productivity by making sure that operating systems and applications are always current, managing licensing, and reporting usage profiles so you can make smart buying choices. When your organization is ready to upgrade your SCCM 2007 device management solution, Progent can assist you to plan and implement a smooth migration to System Center 2012 Configuration Manager.
Microsoft Windows Server Update Services enables information technology managers to install and track the latest Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft Windows Server Update Services, IT staff can fully and effortlessly manage the installation of updates that are published via Microsoft Update to servers and workstations in a company. Progent can assist you with complex details of the initial setup of Microsoft WSUS such as designing the Microsoft Windows Server Update Services deployment, setting up client's workstations, defining the Group Policy settings, and ensuring your Microsoft Software Update Services Group Policy Object is associated with an Active Directory container that makes sense for your network environment.
Progent offers the expertise of BlackBerry-certified professionals who can assist small organizations to plan, administer, and repair BlackBerry technology economically and successfully, doing away with the need for an in-house BlackBerry specialist and minimizing the expense and hassle of maintaining a mobile wireless workforce. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-expert consultants, Cisco CCIE-certified engineers, and CISSP and CISM-certified security engineers. This breadth of knowledge, in conjunction with Progent's proven online service delivery model, provides small businesses a cost-effective option for incorporating BlackBerry technology seamlessly into their information network.