Additional Topics of Interest

Suse Linux On-site Technical Support
Fedora Linux Online Support Services

If you are producing Linux-based software in an environment that has Microsoft Windows-based processors, desktops, and office applications, Progent can provide full-service network support outsourcing that allows you to focus on your area of strategic know-how without the constant hassle of managing your business network. By using smart server monitoring and by delivering online and in-person assistance as your business needs it, Progent offers an affordable way for managing an IT network that provides high dependability, protection, and efficiency. Progent's UNIX/Linux developer support offerings feature comprehensive network support outsourcing, virtual server infrastructure, remote and on-premises support and repair, network monitoring, and Contact Center outsourcing.

MCSE Expert Certified System Center MOM Specialist
MCSE Expert Certified Remote Support Operations Manager

Remote 24x7 monitoring, proactive alarms, and actionable analytical reporting are vital to preserving the proper operation of your IT system and eliminating preventable and expensive disruptions. Remote Monitoring and Management (RMM) solutions have advanced to the point that businesses of any size can get a level of protection that was once limited to enterprises. Progent offers several Remote Monitoring and Management options available as economical service packages created to help you to identify and fix a most network issues before they get big enough to impact your business.

Emergency Shared Support Desk Consultant Services
Call Center Sharing Remote Support Services

Progent's Network Contact Center Outsourcing Support Services for desktop technical support are designed specifically for small businesses who require fast availability of a Help Desk Service Center with expert telephone support and effective escalation options but who must work within a modest IT budget. Key components of Progent's Help Desk Outsourcing Services are Helpdesk Phone Support, Secure Remote Access Support, System Evaluation, Problem Escalation, Virtual Help Desk Services, Per Minute Billing, and Helpdesk Software Recommendation and Deployment.

Urgent IT Consulting At Home Workers Endpoint Management
At Home Employees Endpoint Management Consulting Services

Progent can assist small and medium-size companies to implement centralized remote endpoint management and monitoring systems for maintaining endpoints used by telecommuters.

24/7/365 CRISC Certified Risk and Information Systems Control Auditor Professionals
CRISC Certified Cybersecurity Team

Progent can provide the services of a CRISC-certified risk management expert to assist your company to design and deploy an enterprise risk management strategy based on leading practices identified by CRISC and crafted to match your company's risk appetite, business goals, and budgetary guidelines.

Engineers System Center MOM
Open Now System Center Operations Manager Remote Consulting

Progent's Microsoft-certified consultants have more than a decade of background designing, deploying, optimizing and fixing SCOM environments and offer companies of any size advanced online or on-premises consulting services for SCOM 2012. Progent can assist you to plan a topology for SCOM 2012 servers that delivers the performance and availability required to watch over your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs according to best practices for monitoring network fabric as well as Microsoft and third-party applications and services. In addition, Progent can deliver fast remote or on-premises technical support to assist you to remediate serious problems detected by System Center 2012 Operations Manager.

Amazon Marketplace Web Service integration Contract Development
Developer Amazon MWS integration

Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales functions such as listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales processes, vendors can expand their reach, reduce their cost of sales, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and speed up your return on investment.

At Home Workforce Data Protection Technology Consulting Services
Offsite Workforce Data Protection Troubleshooting

Progent can assist small and mid-size companies to plan, deploy, verify and troubleshoot backup/restore systems for telecommuters.

Microsoft LCS Server IM Network Consulting
Microsoft LCS Server 2007 Help and Support

MS Office Communications Server provides Instant Messaging and presence as part of an extensible, enterprise-grade package featuring advanced security, transparent integration with popular Microsoft software, an extendable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. The product allows cost savings and improved business efficiencies, enhanced worker productivity, and better intellectual property protection. MS Office Communications Server 2007 has been superseded by Lync Server, which in turn has been replaced by Skype for Business. Progent's Microsoft-certified IM and Presence experts offer remote and onsite support and mediation help for your Office Communications Server 2007 deployment and can help you to evaluate the costs and benefits of migrating to Skype for Business. Progent can also assist you to plan and carry out a smooth upgrade that will add significant strategic value to your IT system

Office 365 authentication Online Technical Support
Office 365 Exchange Online and on-premises Exchange Integration Support

Progent can help you to evaluate the wealth of subscription plans offered with Office 365 and configure your information network with Office 365 so you derive maximum business value. Progent offers expertise with multi-vendor environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help you to create and maintain hybrid ecosystems that seamlessly integrate on-premises and cloud products and services.

SCCM 2016 Planning IT Consultants
Remote Support SCCM 2016 Patch Management

Configuration Manager 2016 automates software deployment at scale, simplifies security and compliance settings control, inventories network assets, guards against corporate data leakage, performs health reporting, enables secure self service, and delivers a common control mechanism for administering mixed-operating system ecosystems running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud specialists can help you with any aspect of designing, installing, using and repairing a SCCM 2016 solution for on-premises, cloud-based, or hybrid networks.

Wi-Fi Site Survey and Debugging Computer Engineer
WLAN Site Survey Support Services

Progent's Wi-Fi site survey and predictive modeling assist you to design, install and troubleshoot a Wi-Fi network optimized for your environment, offering your business a WLAN that delivers the coverage, performance, capacity, Quality of Service, data protection, and roaming capability your business requires. Wireless site survey services from Progent include online predictive analysis for designing a Wi-Fi LAN and onsite site survey services for validating, tuning, and troubleshooting a functioning wireless network.