Microsoft-Certified Consultants
System Center Configuration Manager and Intune
Consulting and Migration Support
Additional Topics of Interest
Barracuda Backup Replication Outsourcing
24-Hour Barracuda Backup Deduplication Support
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery service for small and medium-size organizations. A Barracuda Backup deployment can include a custom-designed physical appliance manufactured by Barracuda or a virtual appliance with comparable features but which utilizes your existing storage infrastructure. Barracuda Backup protects critical business data produced on-premises, at one or more remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a wide array of consulting support services to help your business to plan, configure, manage and repair a BDR system based on Barracuda Backup.
Top Quality Consulting Catalyst Wi-Fi 6 and Wi-Fi 6E AP Layout
Remote Catalyst Wireless AP Support and Integration
Progent's Cisco Catalyst 802.11ax WAP consultants can provide economical online and on-premises help for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
24x7x365 QTS Sacramento Data Center Professional
Consulting Services QTS Sacramento Internet Data Center
The QTS (formerly Herakles) Data Center is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your business is now using the QTS Sacramento data center as a colocation site or if your business is considering moving your main or disaster recovery equipment to Herakles/QTS, Progent can provide a variety of affordable services including colocation relocation, equipment installation and upgrades, network improvements, comprehensive project management, virtualization configuration, offsite monitoring, streamlined network management, application programming, disaster recovery solutions, security evaluation, and the support of the Progent Test Lab.
client credential management Specialist
ProSight IT asset documentation management Consultant
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, maintain, find and safeguard data about your IT infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be warned about upcoming expirations of SSL certificates ,domains or warranties. By updating and organizing your IT documentation, you can eliminate up to 50% of time wasted looking for vital information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether you're making improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need when you need it.
Microsoft Expert Cluster Server Windows 2012 Support Services
On-site Technical Support Windows 2012 Cluster Shared Volumes
Progent's certified failover clustering experts can help businesses to assess the advantages of adopting Windows Server 2012 failover clustering to build a powerful high-availability/disaster recovery solution, assist you to plan and install a Windows Server 2012 environment, provide online and on-premises consulting services and technical support for clusters composed of physical servers or virtual machines, and help you to automate the administration of clustered servers.
XenDesktop Online Consulting
Troubleshooting virtual Windows desktops
For Windows desktop virtualization, Progent can provide the expertise of a Citrix-certified XenDesktop expert who can help your company to plan a XenDesktop solution that maximizes the business value of your information network; configure XenDesktop technology with your physical and virtual servers, end-user computers, and printers; upgrade your older virtual desktop software to current releases of XenDesktop; and deliver advanced remote technical support. Progent can also train your IT staff to follow industry leading practices to manage your XenDesktop solution efficiently.
Consultant Services Business Portal for Dynamics GP
24/7/365 Engineers Dynamics GP Excel Cubes
Progent's expertise providing Microsoft .NET support and SQL Server help, and Progent's programming experience with VBasic, XML, and additional developer tools make it possible to design custom mission-critical applications and eCommerce environments that operate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains reporting services can help you design reports that allow you to track your business more effectively, turning uncooked data into useful insights into your company and customers.
Virtual Helpdesk Computer Engineer
24 Hour Service Desk Sharing Online Consulting
Progent's Standard Help Desk Services offer a complete service desk solution that manages all facets of remote Level 1 desktop technical support from service requests through ticketing, screen sharing, status tracking, problem solving, and management reports. Support services are provided at a significant discount from Progent's normal desktop service rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve the most issues.
Flexential Tampa Colocation Center Consulting Services
Services Flexential Tampa Internet Data Center
Progent utilizes the Flexential Tampa colocation center mainly to deliver private cloud hosting services. Progent maintains a group of network consultants located in the Tampa area, and Progent can also provide remote expertise from Progent's countrywide team of Microsoft-certified consultants, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware virtualization specialists, and veteran DRBC planning experts. Progent can also assist you to plan and implement a migration to the Flexential facility with services like designing solution configuration, specifying hardware, system configuration and testing, debugging, setting up online management, and educating your network staff.
Unity Remote Troubleshooting
24/7 Unified CM SIP trunk Support
Cisco Cisco Unified Communications Manager (Unified CM), previously known as CallManager, operates as the center of Cisco's communications and collaboration portfolio. CUCM and Unified CM Express provide a borderless IP-PBX by integrating with unified messaging applications like Unified Communications Manager IM and Presence Service, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact center. Progent's Cisco-certified consultants can deliver effective and affordable remote and onsite expertise to assist organizations of any size to build and administer Unified CM ecosystems by providing Unified Communications Manager integration and troubleshooting consulting services that add optimum business value. Progent can assist with any facet of Unified Communications Manager configuration and debugging in areas that include integrating Voice over IP phones and Video phones, designing dial plans, setting up SIP trunking and PSTN support, installing ISR G2 routers with CUBE VoIP networking support, designing UCS server failover systems for high availability, capacity planning, and integration with Exchange Server and Skype for Business.
Horizon3.ai NodeZero Certified Cybersecurity Pen Testing Firewall Configure
Horizon3.ai NodeZero Threat Assessment Computer Security
Progent's certified security consultants can perform NodeZero-based PEN tests to verify your security defense tools and policies are correctly set up and effective.
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64-bit Server Network Engineer
64-bit Processing Engineer
Progent's Microsoft-certified consultants can help you to update your desktops from 32 bits to 64 bits. Progent can help your company to understand the costs and advantages of migrating to 64-bit desktop processing, design an affordable upgrade strategy that minimizes operational interruptions, and offer inexpensive, expert remote support to aid your organization to install 64-bit PC desktop operating systems and application programs on your current computers.
Immediate SCCM Integration Support
Configuration Manager Online Help
System Center Configuration Manager automates application and device provisioning at scale, simplifies compliance settings management, keeps track of network resources, guards against company data leakage, provides network health reporting, allows secure end-user self service, and offers a single point of control for administering mixed-OS ecosystems based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud experts can assist you with any aspect of designing, installing, operating and repairing a System Center Configuration Manager deployment for local, cloud, or hybrid environments.
Microsoft Project Server My Sites Specialists
MCSE Expert Certified Application Support Project Server 2010
Progent's Microsoft consultants offer advanced expertise in implementing, operating and debugging any edition of Project Server and can deliver a wide range of cost-effective remote support services based on industry best practices to assist businesses of any size to get all the advantages of this leading platform. Services available from Progent include solution design, installation and migration, setting up secure collaboration among onsite and offsite users, network optimization, and customized webinar training.
Emergency Consult Email Virus Signature
Email Allow Lists Professionals
Progent's ProSight Email Guard solution uses the technology of top information security companies to provide web-based control and comprehensive security for all your email traffic. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with a local gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. ProSight Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This decreases your exposure to external attacks and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a further layer of analysis for inbound email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends inside your corporate firewall.
Server Management On-site Support
Services Server Management
With virtual server technology, businesses can run multiple virtual machines on a single actual server. Virtual server technology allows businesses to enjoy all the benefits of server isolation, but without the costs that goes with buying extra server hardware. Virtual servers are the enabling technology for private clouds, which offer major advantages including lowering the costs of capital equipment, facilities, and administration while improving data protection, network availability, and disaster recovery. Other key server management options are network monitoring utilities, Windows Server Update Services, and remote server management hardware. Progent's certified server management consultants can assist you in all areas of server virtualization and management to enable your business to contain costs and conserve time.
Egregor ransomware hot line Engineers
Immediate ransomware cleanup and restore Consultants
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help your business to contain the spread of an active ransomware attack. Call 800-462-8800
SQL Server Integration Services Development
Power Map Design Firms
Progent can provide remote and onsite expertise to help you with any aspect of business intelligence reporting from troubleshooting or modernizing applications to planning and implementing a comprehensive BI environment. Progent's management reporting consultants can assist you to maintain your current reporting environment, help you to migrate reports and databases from a legacy reporting platform to a modern solution, and provide as-needed online mentoring to meet your individual needs. Progent's management reporting professionals offer expertise in the leading business intelligence reporting tools such as the SQL Server BI suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools such as Power Pivot and Power View, and Report Builder.
Cisco Firewall Integration Specialist
24x7 Cisco Architecture Repairing
Progent can provide fast online support from Cisco-certified CCIE networking experts. Progent's CCIE engineers can link to your network via powerful remote support tools to deliver quick and affordable troubleshooting and repair of urgent network infrastructure issues.
Redundant Branch office Connectivity Consulting
Fault Tolerant Branch office Network Engineer
Progent's high availability interoffice connectivity and 24x7 system connection consultants can help small organizations achieve non-stop Interoffice connectivity by means of redundant networks featuring automatic failover. Progent's CCIE engineers can design and implement ultra-reliable Inter-office connections supported by fault tolerant EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can show you how redundant connectivity and automatic fail-over offers affordable non-stop interoffice connectivity.
Dynamics GP Great Plains Software Remote Troubleshooting
24/7 Dynamics GP/Great Plains Specialists
Dynamics GP 2010 financial software is a comprehensive business management and analytics solution that unifies data and processes across your company, interfaces seamlessly with other solutions, and brings together workers, clients and vendors regardless of time or location. Created for small to mid-size companies, Dynamics GP 2010 and Dynamics GP Version 10.0 deliver functionality for financials, management reporting, project management, inventory and order control, e-commerce, human resource management, customer relationship management, field service, manufacturing, retail management, and web-based business services. Progent can help you set up and manage a reliable, secure computer and network infrastructure to support Microsoft Great Plains, and can provide experienced Great Plains professionals to help your company benefit from the full potential of Dynamics GP 2010.
Computer Consulting Windows Server 2016 Scale Out Clusters
Windows Server 2016 PowerShell Remote Support
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist your organization to design a disaster recovery solution based on Microsoft's most advanced Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using commodity hardware, VM Load Balancing for improving the performance and fault-tolerance of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for fast, economical deployment of a failover cluster quorum arbitration point.
Microsoft System Center Operations Manager Remote Consulting
IT Consulting Operations Manager
Small to mid-sized businesses can now enjoy all the benefits of System Center Operations Manager 2007 and also have quick access to Progent's Microsoft and Cisco certified network consulting experts. With Progent's affordably priced network service packages, mid-size businesses can choose a simple co-sourcing package based on Microsoft System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager to offer small and midsize company information systems world-class reliability, protection and productivity.
24x7 scom 2016 NetApp SAN storage integration IT Consultants
Remote Support Services scom 2016 agents
Microsoft System Center 2016 Operations Manager is designed to promote top performance and dependable availability for key applications by providing unified, cross-platform tracking of physical and virtual infrastructure installed across on-premises systems and cloud environments. Progent's SCOM consulting team offers advanced remote and onsite support to assist organizations of any size to design, integrate, tune, enhance and repair Operations Manager 2016 solutions. Progent can assist your company to migrate to SCOM 2016 from earlier versions or from other IT infrastructure monitoring products, or integrate multiple monitoring tools into a cohesive infrastructure management solution. Progent can also help you expand your Operations Manager 2016 environment to incorporate resources hosted on public clouds including Microsoft Azure and Amazon AWS.
After Hours System Center 2016 Endpoint Protection Support and Help
After Hours System Center 2016 Cloud Integration Support and Help
System Center 2016 provides important enhancements for managing hybrid cloud environments by offering advanced integration with Windows Server 2016 servers, Windows 10; unified management of mixed-OS networks that incorporate Linux, Hyper-V and VMware; and expanded cloud support such as closer integration with Intune for iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting team can provide world-class online and onsite support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help you to design and configure a new deployment of Microsoft System Center 2016, expand or optimize an existing one, upgrade efficiently from a prior release of System Center, or debug your System Center environment.
Microsoft Experts Outlook autodiscover Consultant
Microsoft 365 mail flow Consultants
Microsoft 365 Exchange Online lets you utilize cloud-resident servers, mailboxes and associated Exchange components to lower hardware costs and administrative hassle. You can deploy Microsoft 365 Exchange Online to run all your Exchange mailboxes, or you can integrate a hybrid architecture that combines both local and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts can provide affordable online support to assist your small businesses to assess the benefits of Microsoft 365 Exchange Online, plan a network topology that makes sense for your functional requirements and budget, carry out a non-disruptive migration from your current Exchange system to one that incorporates Exchange Online, train your management staff and end users, and provide ongoing consulting and troubleshooting.
Jabber and Exchange Online Integration
24x7 Professionals Jabber Contact Search
Progent's Jabber consultants can provide online or onsite support to help organizations of all sizes to plan, deploy, manage, upgrade or debug Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent can provide in-depth support for the products, technologies and services that go into creating a cohesive Cisco Jabber solution such as Cisco network appliances and management tools, Microsoft 365 applications, Windows and Mac computers, iOS and Android smartphones, SIP interfaces, Wi-Fi systems, cyber security, cloud computing, telepresence systems, PBX products, business continuity, and other components of a modern collaboration ecosystem.
wireless IP phone upgrades Help and Support
wireless VoIP phone and Aironet APs Computer Consultant
Progent's Cisco Wi-Fi VoIP phone configuration and troubleshooting experts offer online and on-premises support to help you build and maintain a Cisco wireless VoIP phone solution by delivering integration services that can range from debugging the set up of an IP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of an entire campus.
24 Hour SQL Server Capacity Planning Engineer
Award Winning MS SQL Server Designer
Progent's certified SQL Server developers and database administrators can provide remote consulting to help businesses of any size to create, administer, and maintain applications based on the Microsoft SQL Server RDBMS platform and .NET framework. Progent's SQL Server experts can provide support for any facet of application development in solutions that can include small business or departmental databases to VLDB applications and enterprise-class data warehousing.
Microsoft Certified Expert Intune and Apple iOS Online Support Services
Mobile Device Management Online Consulting
Progent's Microsoft-certified Intune consultants can assist your organization to assess the strategic value of adopting Microsoft Intune for managing your web-facing mobile devices including laptops, phones, and tablets powered by Windows, iOS, and Google Android. Progent can help you to configure security policies, set up pilot systems to confirm the benefits of Microsoft Intune for your network, deploy Intune throughout your IT ecosystem, combine Intune with SCCM for unified change management, and provide ongoing support for your Microsoft Intune solution.
Wireless LAN Remote Support
Wireless Network Professionals
Progent can help you design, deploy, manage, monitor, and repair an efficient Wireless LAN architecture, select sensible components, and integrate wireless access points, wireless bridges, antennas, wireless controllers, and other wireless accessories. Progent can also show you how to put together a complete wireless system security plan that is well aligned with the security plan for your entire business network.
Open Now Support Services Remote Support
On-site Support Computer Consultants
For mid-size companies who need network consulting services, Progent offers a variety of alternatives including on-site service, remote assistance, off-site Call Center, round-the-clock support with remote network monitoring, emergency staffing, business relocation services, software programming, and professional consulting. For medium-size companies in California or other areas covered by Progent's onsite consultants, Progent offers professional on-premises support for solving technical issues rapidly and economically.
Sodinokibi ransomware hot line Engineers
Award Winning Specialist ransomware removal and data restore
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist your business to halt the progress of an active ransomware breach. Call 800-462-8800
Microsoft SQL 2008 Engineer
Microsoft SQL 2008 Network Consultant
Microsoft SQL Server 2008 delivers powerful, standardized tools to computer experts as well as to information workers, reducing the complexity of designing, deploying, administering, and accessing company information and database applications on platforms ranging from handheld devices to enterprise data systems. The complexity and interconnectivity demands of Microsoft SQL Server 2008 require a network consultant with real-world experience and broad knowledge in planning and deploying data-driven, end-to-end business technology applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft integration, assures you success in planning, configuring and managing Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET environment.
Service Desk Sharing Computer Consultant
Shared Helpdesk Specialist
Progent's Co-managed Help Desk service allows your IT organization to share the load for Help Desk support transparently between your IT staff and Progent's nationwide pool of certified technical support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative service desk solution based on ConnectWise Manage, the top shared professional services automation (PSA) platform for managing end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.
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