Microsoft-certified Consulting Experts
Dynamics GP 2015 R2 Business Software:
Design, Deployment, Troubleshooting, and Development Consulting
Additional Topics of Interest
24x7 Windows and UNIX Engineer
Windows and Solaris Consultants
Progent can assist your company to design and implement an efficient transition from a UNIX-powered IT system to a network based on Windows and suited for running Microsoft's popular office productivity suites, commercial applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and software development experts can assist you to preserve your information and reduce business discontinuity by developing an effective transition strategy that preserves your existing investments in UNIX software and technology. UNIX-to-Windows transition support expertise available from Progent include evaluation of existing infrastructure, transition strategy and testing, Exchange migration support, information and application transition, and server and storage system transition and economization.
wireless IP phones and Meraki APs Professionals
CCIE Expert Certified wireless IP phones and Cisco Unified Communications Manager Integration
Progent's Cisco-certified wireless integration consultants can assist you to configure, manage, and debug Cisco Wi-Fi devices such as Aironet and Meraki 802.11ac Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
24-7 Microsoft Certified Partner Setup and Support Lync Server 2013
Lync Server 2013 Persistent Chat Engineer
Lync Server 2013, now called Skype for Business, allows organizations of any size to create a manageable and protected communications ecosystem that permits a BYOD computing model with IM, real-time presence, web conferencing with app sharing, as well as IP-based and PSTN calling enabled for a wide range of desktop and mobile clients. Progent's Microsoft-certified Lync 2013 experts and system integrators can help you to evaluate the advantages of Lync 2013, design an in-house, cloud-resident (via Microsoft Lync Online) or mixed topology suitable for your current and long-term plans, deploy Lync Server 2013 so as to speed up your return on investment, and provide custom webinar and on-premises training to your management team and users. Progent has in-depth expertise in key pieces of a Lync Server 2013 deployment that include Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to integrate Lync Server 2013 with popular Microsoft Office and Microsoft 365 apps including Outlook clients and PowerPoint.
Teleworker Collaboration Troubleshooting
Offsite Employees Collaboration Network Engineer
Progent can help small and mid-size businesses to configure collaborative software to permit their remote workforce to engage in positive teamwork with colleagues and customers.
Threat Management Gateway Integration Services
Forefront Threat Management Gateway Network Engineer
Microsoft Forefront Threat Management Gateway builds on the proven security technologies of Microsoft ISA Server and provides a centrally administered web gateway that delivers a one-server solution for an array of security features including an multi-layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, VPN management, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 provides advanced web security logging and reporting capabilities, allows customized reports powered by Microsoft SQL Server, works with Active Directory to simplify policy enforcement, and can be installed as a virtual machine to lower expenses and improve recoverability. Progent's Microsoft-certified consultants can help your company to design and execute test and production deployments; interface Forefront TMG 2010 with Windows 2008 R2, AD, SQL Server, Microsoft Exchange Server, and SharePoint; set up Forefront Threat Management Gateway 2010 to operate on a virtual server with Windows Hyper-V; and provide ongoing consulting and repair services. Progent can also assist you to upgrade smoothly to Microsoft Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.
ASA Firewalls Remote Support Services
IT Services Adaptive Security Device Manager
Progent's Cisco-Certified network experts provide professional PIX Firewall consulting services encompassing architecture, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack security, and safe access services. Ranging from small, plug-and-play desktop appliances for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls provide a healthy combination of protection, speed and availability for business networks of all sizes. PIX firewalls are build around a proven, purpose-built platform, PIX OS, minimizing potential OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and connectivity services, including powerful application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible management solutions. Progent's Cisco consultants can show you how to select and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Hornetsecurity Altaro M365 Teams Chat Backup Engineer
Top Altaro 365 Total Backup Support and Setup
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered laptops and desktops.
ProSight Duo MFA IT Consulting
Professional Duo Identity Verification
Progent's Duo service plans utilize Cisco's Duo technology to defend against password theft by using two-factor authentication (2FA). Duo supports one-tap identity confirmation on iOS, Google Android, and other personal devices.
Android patch management Services
Patch management Professionals
Progent's managed services for software and firmware patch management offer organizations of all sizes a flexible and affordable solution for evaluating, testing, scheduling, implementing, and documenting software and firmware updates to your servers, peripherals {like printers and scanners, infrastructure appliances such as switches and wireless APs, and IoT devices like sensors and health monitors.
SharePoint Server Consultants
SharePoint Server 2003 Support and Help
Progent's Microsoft-certified experts can provide organizations of any size consulting, troubleshooting, and development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise solution that utilizes web technology for intelligently coordinating people, groups and data. Microsoft SharePoint provides a central location for your employees or customers to connect to, organize, share and interact with useful information, files, and software and to interact with other people. Microsoft SharePoint enables quicker and better decisions, more effective sharing across teams and more economical business processes. Windows SharePoint Services connect employees, clients, workgroups and major tasks with the information they've created in a way that makes data convenient to locate, retrieve and re-use. Progent's SharePoint consultants can help your organization to manage your existing SharePoint environment or upgrade to the latest version of SharePoint.
Information Technology Consulting SharePoint 2016
24x7 SharePoint 2016 Migration Technical Support Services
Progent's Microsoft-certified SharePoint consultants offer economical online and on-premises consulting expertise, software development, and debugging support for businesses of all sizes who intend to upgrade to SharePoint Server 2016 or SharePoint Online from prior releases of SharePoint.
An index of content::
Midsized Business System Support
Mid-size Company Technical Support Firm
Progent offers technical services for medium size companies with 100 to 250 system clients. The mid-size company or work group has traditionally been an underserved segment of the market for IT support services. The cost structures and support access practices of large outside service organizations make them excessively expensive for the typical mid-size business or small medium business (SMB), which commonly relies on a modest IT budget with which to maintain an IT system whose complexity and sophistication are often similar to the networks of far larger enterprises. Progent's support delivery model, which takes great advantage of online service, virtual office infrastructure and 24x7 server monitoring, significantly lowers the network maintenance costs of an SMB while providing the small organization with big-company support from professional, IT consultants with background in a wide range of midsized business network solutions. If your medium size organization or small business is looking for levels of IT support appropriate for a medium size organization without budgeting enterprise prices, call Progent.
Catalyst 9136AX Access Point Integration Services
Catalyst Wireless AP Online Troubleshooting
Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 AP consultants offer economical remote and on-premises support for Catalyst Wi-Fi 6 wireless access points.
Microsoft Teams Outsourcing
Microsoft Teams with Outlook Specialist
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Computer Engineer Microsoft Denali
SQL Server 2012 Monitoring Outsourcing
Progent can provide the expertise of certified engineers and seasoned software programmers, database administrators, project management experts, Cisco-certified network architects, business continuity planning specialists, and certified data security professionals to help your business to assess the likely advantages of Microsoft SQL Server 2012 for your business, set up test systems at your site or at Progent's lab, design and carry out a smooth transition to SQL Server 2012 from previous versions of SQL Server or from other database platforms, and define an efficient and secure IT infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012.
Technology Professional ISSAP Certified Cybersecurity Architecture
ISSAP Certified Network Consulting
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status as a result of rigorous examination and extensive work with information security design. ISSAP consultants have in-depth understanding of access management mechanisms and techniques, phone system and network infrastructure protection, cryptography, requirements analysis, BCP and DRP, and physical security integration. Progent's ISSAP-premier security consultants can help your business with all phases of architecture security.
Les Kent has a 35-year track record of successful technology integration, executive administration, marketing, and operations. He has shown a knack for developing elegant IT solutions during his time as as a system architect, application developer, project manager, deployment consultant, and troubleshooter for small companies, new ventures, and major enterprises.
Microsoft Access Web App Reports
Microsoft Access performance tuning Contract Programming Firm
Progent can provide cost-effective remote consulting services for all releases of Office Access including desktop and browser-based versions and can provide advanced support for Access application programming, database conversion, performance tuning, report design, and maintenance. Progent also can provide custom online training for Access application development and DBA services.
ransomware cleanup and file restore Specialists
Consulting Services DopplePaymer ransomware recovery
Progent's seasoned ransomware recovery consultants can help your business to restore a network breached by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Remote Online Technical Support Data Protection Manager 2016 Storage Spaces Direct
Professional Microsoft Data Protection Manager 2016
System Center 2016 Data Protection Manager offers automatic backup and simplified recovery capabilities for Microsoft-based environment. SCDPM 2016 offers application-sensitive protection for key platforms like SQL Server, Exchange and SharePoint, protects Windows and Linux virtual machines, works with virtual machines hosted by Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified consultants can assist businesses of all sizes to design, implement, manage, and repair an enterprise-wide backup/recovery system built around Data Protection Manager 2016. Progent can help you to migrate from an older release of Data Protection Manager or from an outdated solution, and Progent can optimize your SCDPM 2016 environment for on local, colocated, cloud or hybrid deployment models. Progent can provide online or onsite consulting expertise and can deliver occasional expertise to help you through challenging issues or deliver end-to-end project management or co-management support to make sure you finish your SCDPM 2016 deployment on time and on budget.
ransomware removal and data recovery Professional
Egregor ransomware hot line Engineers
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help your business to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Online Office Outlook Instruction
Outsourcing IT Support Online Microsoft 365 Word Training
Progent offers live remote training for popular desktop apps and environments such as Office and Microsoft 365 Excel, Word, Access and Visio plus Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10. Remote training provides the benefits of traditional in-person seminars, including instant interaction between clients and teachers, but eliminates the costs of transportation and the challenge of trying to synchronize the schedules of many trainees. Available to individuals or groups of any size, Progent's live online instruction permits the instructor to conduct the seminar from a remote office while the clients can be dispersed throughout a campus or all over the country. Live online training deploys proven learning aids like broadcast white boards, real-time questions, and collaborative applications. Classes can be short and targeted to specific topics or extended in time and broader in coverage.
On-site Technical Support ProSight NinjaOne RMM Remote Server Management
ProSight NinjaOne RMM Remote Server Management Consulting
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that uses advanced 24x7 remote monitoring and management (RMM) techniques to keep your IT system operating at peak levels by tracking the health of vital devices.
MSP360 Ultimate Backup Remote Technical Support
MSP360 Ultimate Backup Remote Consulting
Progent can help you to create, deploy and manage a backup plan built around MSP360 Backup software to protect your IT assets residing on any major public cloud. Progent offers monitoring and management to prevent data loss resulting from human mistakes, software flaws, malicious insiders, and external assaults like ransomware.
24x7 Data Protection Manager 2016 Planning Online Help
Data Protection Manager 2016 Security and Compliance Remote Technical Support
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers near-continuous backup and simplified recovery functions for Microsoft environment. SCDPM 2016 delivers application-aware backup for key platforms such as SQL Server, Exchange Server and SharePoint Server, protects Windows and Linux VMs, works with virtual machines running on Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for cloud-based backup and recovery. Progent's Microsoft-certified experts can help businesses of any size to design, implement, administer, and troubleshoot an enterprise-wide backup/restore system powered by System Center 2016 Data Protection Manager. Progent can assist you to upgrade from a previous release of Data Protection Manager or from an outdated system, and Progent can optimize your SCDPM 2016 ecosystem for on premises, colocated, cloud-based or hybrid deployments. Progent offers online or onsite support and can deliver occasional guidance to resolve challenging issues or provide end-to-end project management support to help you complete your SCDPM 2016 deployment on time and on budget.
Developer Firms SQL Server Analysis Services
SQL Server Analysis Services Programming Company
Progent can provide remote and on premises expertise to assist you with any phase of business intelligence reporting from troubleshooting or modernizing applications to planning and implementing a comprehensive BI environment. Progent's management reporting consultants can help you to maintain your current BI environment, assist you to upgrade reports and databases from a legacy reporting platform to a modern solution, and deliver custom online mentoring to meet your individual needs. Progent's management reporting consultants can provide expertise in all popular BI reporting and visualization tools including Microsoft's SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI tools including Power Pivot, Power Query and Power View, and Report Builder.
Microsoft Operations Manager Case Studies
Microsoft Operations Manager Case Study
Before Progent's MOM-based solution, system issues were approached reactively, once users were impacted by them. With the help of proactive, computer generated warnings and trend analyses created by MOM, Progent can now ward off server troubles before they becomes critical enough to impact network availability. Thanks to MOM, Progent can resolve potential problems before customers are aware that the problems are there. Progent supports Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small company networks enterprise-class service continuity, safety and productivity.
Arkansas Computer Outsourcing
New Mexico Server Integrators
Progent's Technical Response Center (TRC) provides low-cost national extended hours online help for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service experts offer 24x7 telephone support and remote secure computer access to isolate and resolve network problems quickly and affordably.
Professional SCSM 2016
SCSM 2016 Integration
Small to middle size businesses can now get all the advantages of Operations Manager and in addition have quick access to Progent's Microsoft and Cisco Certified IT consulting experts. With Progent's economically priced network support packages, small businesses can select a basic System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to provide small business networks world-class reliability, security, and performance.
Engineer Microsoft Teams PSTN Gateway
Microsoft Teams with Microsoft Stream Services
Progent can help your organization to plan a migration to Microsoft Teams from Skype for Business and configure, manage, and troubleshoot a cloud or mixed deployment of Microsoft Teams. Progent can help you to integrate Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your PBX.
Professional ProSight Virtual Hosting
Private Cloud Hosting for Virtual Data Centers Consultants
Progent's ProSight Virtual Hosting offers proven virtual server technology, a state-of-the-art data center facility, and the technical services of Progent's Microsoft-certified consulting group to provide small and midsize companies with a complete information technology outsourcing alternative that enhances network availability and security, eliminates management distraction, and saves money. With Progent's Private Cloud Hosting, a small or midsize business can have each of its software platforms and key application servers supported within a secure and fault tolerant facility on a fast, high-availability virtual server configured and supported by Progent's network support professionals.
Two-factor Authentication (2FA) Professionals
Duo Identity Authentication Online Troubleshooting
Progent's Duo service plans utilize Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation with iOS, Google Android, and other out-of-band devices.
Windows Server 2016 Cloud Witness Technology Professional
Windows Server 2016 Stretch Clusters Integration
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 migration consulting services to help businesses of all sizes to plan and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can help your company to evaluate the value of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain failover clusters.
Sales Office Network Consulting
Remote Office Remote Consulting
Years of background delivering Microsoft expertise and Cisco network consulting has allowed Progent to build a unique capability for serving branch offices that need network help with the flexibility common to with small firms but which includes professional communications, thorough documentation, and compliance with enterprise IT protocols. If your enterprise maintains a sales office situated anywhere in or any region served by Progent's engineers, Progent can provide a wide array of in-person and on-line network consulting services and system design expertise.
SQL Server 2017 Consulting Services
SQL Server Integration Services
Progent's Microsoft certified professionals can provide small and medium size businesses advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis package that enables the rapid development of enterprise-class business programs that can give your business a competitive advantage. SQL Server provides built-in support for XML and the ability to query across the Internet and outside the corporate firewall. In addition to offering consulting, support and problem solving services, Progent's SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your IT network. Progent can also help you migrate from earlier versions of SQL Server to SQL Server 2005.
Monitoring and Reporting Consultant
Support and Setup Monitoring and Reporting
Small to mid-sized businesses can now enjoy all the benefits of Microsoft System Center Operations Manager and also have fast access to Progent's Microsoft and Cisco certified IT support professionals. With Progent's economically priced network support programs, mid-size organizations can choose a basic co-sourcing service program built around Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer small company networks world-class availability, protection and performance.
Email Security and Virus Protection Networking Consultancy Services
Microsoft Exchange 2019 Designer
Progent's Microsoft-certified consultants average more than a decade of background providing unified communications support for customers that range from small offices to global corporations. Progent provides economical support for all editions of Microsoft Exchange Server to enhance email and virus protection, configure high availability email systems, and facilitate remote and wireless email connectivity. Progent's Microsoft Exchange support services can help you in planning and implementing a migration from an outdated SMPT server or older Microsoft Email package such as Microsoft Exchange 2003 to Exchange 2019 Server. Progent provides integration help for Windows 10 and Windows 11 clients running Office Outlook and can show you how to integrate Outlook Web App for popular web browsers. For e-mail virus protection, spam blocking and data data leak prevention, Progent offers Email Guard email filtering and encryption.
Consultant Infor SyteLine CloudSuite Business Analyst
24/7 Infor SyteLine CloudSuite Materials Management Specialist
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that embodies more than a quarter century of experience assisting manufacturing, distribution and service companies to manage complicated supply chains and streamline critical processes in order to bring products to market fast and meet customer schedules consistently. Progent can provide the skills of an ERP specialist with over 20 years of experience with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide online or onsite consulting that can range from as-needed advice to comprehensive solution planning and project management outsourcing or co-sourcing. Sample services offered by Progent for CloudSuite Industrial/SyteLine include installation, upgrades, process improvement, customization, CPQ, web site integration, technical support, ETL, Amazon AWS integration, training, and database administration.
24x7x365 ProSight password management system Specialists
ProSight infrastructure documentation management Engineer
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and protect information about your IT infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your network documentation, you can eliminate as much as half of the time wasted trying to find vital information about your network. ProSight IT Asset Management features a common location for holding and collaborating on all documents related to managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether you're making improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need as soon as you need it.
Security Assessment Technology Professional
Internal Cybersecurity Inventory Consultant Services
Progent has created special security service bundles intended to provide larger institutions an objective and thorough network security audit from a group of certified security engineers. All Progent's security evaluation bundles incorporate a collection of services including network scans from inside and from beyond your company firewall, expert analysis of results by certified security engineers, creation of a report documenting the findings, plus a live concise executive outbrief and an in-depth interactive review for in-house network administrators.
Windows 2003 Integration Support
Windows Server 2003 Specialists
The service background of Progent's certified Microsoft Windows Server 2003 consultants, with an average of more than 11 years of work in Microsoft integration, assures you success in selecting the version and set up of Windows 2003 Server that matches most closely with your company's goals. Progent can also help you with planning, installing, managing and troubleshooting powerful information technology applications powered by Microsoft Windows Server 2003, and can assist your migration from Windows 2000 Server or Windows NT.
Google Android patch management Professionals
Software patch management Consulting Services
Progent's support services for patch management provide businesses of any size a flexible and affordable alternative for evaluating, testing, scheduling, implementing, and documenting updates to your virtual and physical; servers, such as printers and scanners, network appliances like switches and wireless APs, and Internet-of-Things devices like sensors and robotics.
Exchange 2003 Support Services
Exchange 2003 Upgrade Outsourcing
Progent's Microsoft-certified consultants offer computer help and IT consulting expertise for Exchange Server 2003, Microsoft Windows Server 2003, and for the entire line of Microsoft Servers. Progent's migration, integration, administration, and support expertise for Microsoft Exchange Server include planning, installation, documentation, local and off-site technical support, Help Desk outsourcing, certified security evaluation, and comprehensive IT outsourcing.
CRISC Certified Risk and Information Systems Control Technology Professional
Top Rated Consultants CRISC Risk and Information Systems Control
Progent can provide the services of a CRISC-certified risk management consultant to help you to design and deploy an enterprise risk management (ERM) solution based on leading practices promoted by CRISC and crafted to align with your organization's risk tolerance, business objectives, and budgetary guidelines.
Dynamics GP 2015 Specialists
Dynamics GP 2015 Workflows Consultants
Dynamics GP 2015 R2 (formerly Great Plains) features a revamped design that enhances cloud readiness, supports popular handheld devices, permits single sign-on with Microsoft Azure AD, and strengthens security and compliance. Microsoft Dynamics 2015 R2 also streamlines reporting, incorporates new Workflows, extends the Web Client, and delivers over 100 enhancements to various applications. Progent's Microsoft-certified and Cisco-certified consultants have the depth and breadth of technical skills and hands-on experience to resolve the many IT and business challenges involved with upgrading to Microsoft Dynamics GP 2015 R2 and can help you to carry out a smooth migration that will maximize the return on your investment in this powerful product.
Microsoft and Cisco Certified VMware Data Recovery Consultants
Backup and Restore Software Consultant
Progent can provide affordable online access to consultants with expertise in a wide range of products and technologies that provide solutions for backing up Microsoft Windows, Mac, and Linux/UNIX physical and virtual servers and desktops as well as notebooks and smartphones. Progent can provide expertise for leading data protection platforms including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Backup, MozyPro, Retrospect, Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent's consultants can assist you to deploy, upgrade, or maintain backup systems for a variety of topologies including local, remote, cloud-based, or a mix.
Onsite Support IT Consultants
Onsite Support Professionals
For mid-size businesses looking for IT support, Progent can deliver an array of options including on-site help, remote assistance, phone-based Call Center, 24x7 support with remote network monitoring, emergency staffing, business relocation support, software programming, and expert consultation. For medium-size companies in California or other regions serviced by Progent's onsite consultants, Progent offers expert in-person help for solving network problems rapidly and affordably.
Server Support Microsoft Windows 11 Upgrade
Windows 11 MDT Consultants
Progent's Windows 11 consulting experts can provide a variety of services to support Windows 11 including cloud solutions, mobile device management and synchronization, teleworker connectivity, data and identity security, streamlined deployment, and Call Center support.
Meraki MS Switch Onsite Technical Support
Meraki Switch Stacking Computer Consultant
Cisco's Meraki MS line of access and distribution switches are designed for environments that go from branch offices to campuses. Progent's Cisco-certified consultants offer affordable online consulting expertise to assist you to design and implement a productive network architecture that incorporates Meraki switches, simplify network administration with Meraki's cloud-centric management tools, configure policies to ensure compliance, develop and test a disaster preparedness strategy, and resolve issues associated with any aspect of your Meraki ecosystem. Progent can also help your company to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless access points to create a cohesive networking infrastructure.
Company-wide Standards for Best Practices Tech Outsourcing
Problem Escalation Through Teamwork Computer Consulting Companies
Progent's staff of Microsoft and Cisco Premier experts average more than ten years of hands-on professional experience, at the forefront of IT service, executing a wide range of IT tasks for an extensive array of clients. Every Progent support professional shares a refined collection of personal best practices that are incorporated into company-wide best practices standards that Progent teaches its consulting personnel. This ensures that you get not just expert technical capability, but also a consultant with proven approaches for using computer knowledge to solve real-world network problems quickly.
Ryuk ransomware hot line Technology Professional
Professional Dharma ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help you to halt the progress of an active ransomware attack. Call 800-462-8800
After Hours Consulting Services ransomware cryptoworm recovery
ransomware cleanup and file restore Consultants
Progent's seasoned ransomware recovery experts can help you to restore a network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Supplemental Helpdesk Integration
Computer Consultant Co-managed Support Desk
Progent's Co-managed Help Desk service makes it possible for your business to split the load for Help Desk support transparently between your IT team and Progent's roster of seasoned technical support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution built around ConnectWise Manage, the top shared professional services automation (PSA) tool for handling end-user service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Support and Setup Hornetsecurity Altaro M365 Teams Chat Backup
Online Support Hornetsecurity Altaro 365 Total Backup
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows laptops and desktops.
password management Consultants
Top Quality Professionals password management
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and safeguard data about your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be alerted about impending expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save up to 50% of the time thrown away searching for vital information about your IT network. ProSight IT Asset Management features a common location for holding and sharing all documents required for managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether you're planning enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you require as soon as you need it.
Exchange 2007 Server Consultancy
Exchange 2007 Consultant Services
Progent's Microsoft certified support team can show you how to design and deploy a smooth in-place Exchange Server 2007 upgrade plan that minimizes productivity downtime, reduces long-term service demands, and makes your Exchange 2007 Server easy to manage. For complicated multi-server or multi-location migrations, Progent offers the background to complete your project quickly and economically. Progent's Microsoft Exchange 2007 help, troubleshooting, and design services include assistance with the configuration of third-party enhancements of Microsoft Exchange 2007 Server and the design of unified messaging implementations based on Microsoft Exchange 2007 Server.
Top Ranked Microsoft Certified SQL Server 2014 Monitoring On-site Support
Online Technical Support SQL Server 2014 Encryption Key Management
SQL Server 2014 incorporates significant improvements in key areas such as performance, availability, security, and cloud integration. SQL Server 2014 is the first release of SQL Server that includes in-memory capability that works seamlessly across all workloads including Online Transaction Processing, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and on-premises consulting services that include system design, deployment, administration, remediation, and software development services to enable organizations of all sizes to realize maximum business value from their SQL Server 2014 deployment.
Fault Tolerant Internet Connection Computer Consultant
Non-stop Internet Access Consultant
Progent's Cisco-authorized IT engineers can help you design an affordable, 24x7 Internet configuration architecture that can achieve 24x7 Internet access via a wide range of fault tolerant Internet network technologies including fault tolerant BGP, automatic fail-over, and multiple Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert professionals to help you utilize the latest techniques for high availability Internet connections to build an affordable, fully redundant Internet interface with automatic failover and other capabilities to deliver zero-downtime Internet availability.
Configuration Manager Network Specialist
Intune Mobile Device Managemnet Small Office Computer Consultants
Progent's Microsoft-certified consultants can help you to automate desktop update and patch deployment by providing support for management tools that include System Center Configuration Manager, SMS 2003, and Windows Server Update Services.
Windows SharePoint Services Information Technology Consulting
SharePoint Portal Server 2003 Support Services
Progent's Microsoft-authorized consultants can show you how to evaluate the economic justification for deploying Microsoft SharePoint Server 2007, consult with you on the appropriate edition of SharePoint for your application, provide configuration and integration expertise, help you to set up MS SQL Server as a supporting database manager, optimize your network infrastructure, integrate your off-the-shelf and customized application software to operate with Microsoft SharePoint Server 2007, develop a company-wide security plan that encompasses portal technology, and provide troubleshooting and Help Desk services.
Computer Consultants Microsoft Exchange
Exchange 2000 Upgrade Migration
Progent is one of the most experienced network support companies for designing email solutions based on Exchange 2000. Progent specializes in helping small and mid-size companies receive the full benefits of Exchange Server 2000 under typical scenarios such as updating from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 Server support.
Oracle 11g Migration Consulting
Oracle PL/SQL Contract Programming Firm
Progent can provide fast and affordable remote access to a certified Oracle DBA expert or an Oracle application developer. Progent can provide advanced DBA services for all versions of Oracle's RDBMS platform and can also assist you to design, create, enhance, or troubleshoot Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also can provide support for Data Guard replication tools and ASM file/volume manager.
Instruction Microsoft PowerPoint for Mac
Training Professional Microsoft Excel for Mac
Progent offers onsite education customized for individuals who want to broaden their understanding of the macOS and OS X platform, Mac hardware, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one webinar training for macOS and Mac OS X applications.
Onsite Technical Support SCCM Intune Integration
SCCM Migration Remote Consulting
Configuration Manager automates software deployment across multiple sites, centralizes security and compliance settings control, inventories network resources, guards against corporate data leakage, performs health monitoring, enables secure self service, and delivers a common control mechanism for managing mixed-OS ecosystems based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud integration experts can assist businesses of any size with any facet of planning, installing, using and repairing a SCCM solution for on-premises, cloud, or hybrid networks.
Postini Support Services
Postini Setup and Support
E-Mail Guard is Progent's economical spam filtering and virus protection managed service that gives small businesses world-class defense against spam, viruses, DHA attacks, and other types of e-mail-based assaults on IT networks. E-Mail Guard is powered by Postini's Perimeter Manager, a comprehensive suite of web-managed antispam and anti-virus services that ward off email attacks before they can penetrate the company firewall. Perimeter Manager also allows administrators monitor and manage their e-mail systems, regardless of server vendor, hardware type, or geographic location.
Microsoft SQL Server Branch Office IT Support
Microsoft SQL Server Support Services
Progent's certified SQL Server application developers and database administrators can provide online expertise to assist organizations of all sizes to build, administer, and troubleshoot applications powered by the Microsoft SQL Server RDBMS platform and Microsoft's .NET architecture. Progent's SQL Server consultants offer help with any element of application development in solutions that range from small office databases to N-tier VLDB applications and data warehousing.
Nagios for Linux Engineers
Nagios for Linux Consulting
Network monitoring typically involves observing a network's resource utilization to help uncover data traffic bottlenecks or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring utilities that run under Linux and can be used to monitor mixed-platform environments where Linux and Windows operate together. Progent's network support engineers can show you how to use both these programs to optimize and repair your network. Progent's Linux support professionals provide small businesses and developers help with administering and servicing UNIX and Linux systems that coexist with Microsoft-based products.
Microsoft Exchange 2016 On-site Technical Support
Top Rated Support Services Exchange 2007
Progent's Microsoft-certified consultants have 20 years of experience planning, installing, and supporting messaging systems for companies in the and across the United States. Progent offers affordable Microsoft Exchange Servers consulting support to make sure that your email system features security, fault tolerance, easy connectivity for off-site and mobile users, efficient administrative tools, and seamless integration with telephony. Progent provides consulting and integration services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013 Server, Microsoft Exchange 2010, Exchange 2007, Microsoft Exchange 2003 Server, and MS Exchange 2K. Progent can also help small or mid-size companies to upgrade to Microsoft Exchange 2016 Server or Microsoft Exchange 2013 Server.
Microsoft Windows 11 Teams Engineers
Windows 11 and TCP Technical Support Services
Progent's Windows 11 experts offer an array of services for Windows 11 including cloud and hybrid solutions, mobile device management, teleworker connectivity, security and compliance, automated deployment, and Call Center support services.
24-Hour Flexential Internet Data Center Consultancy
Consultant Services Flexential Tampa Colocation Center
Progent makes use of the Flexential Tampa colocation center primarily to deliver private cloud hosting services. Progent has a group of IT consultants located in the vicinity of Tampa, and Progent can also provide online support from Progent's countrywide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware virtualization specialists, and senior DRBC planning consultants. Progent can also assist you to plan and carry out a migration to the Flexential data center by providing services such as planning solution configuration, specifying hardware, system setup and validation, debugging, setting up remote network management, and training your IT staff.
Top 7900 Series IP Phone Professional
24 Hour Cisco VoIP Phones and CUCM Computer Consulting
Progent's Cisco CCIE-certified VoIP phone and video IP phone experts can assist you to integrate, maintain, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from legacy VoIP devices to the newest HD media phones. Progent's consultants can also assist your organization to integrate your VoIP phones and video IP phones with Unified CM, formerly named CallManager, or with Cisco Unified CM Express to create a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to configure Unified CM apps such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact solution. Progent's consultants can deliver support with any facet of Cisco VoIP Phone integration including designing dial plans, configuring SIP trunking, installing ISR routers with CUBE internetworking support, and designing UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.
Endpoint patch management Professionals
Wi-Fi access point patch management Services
Progent's support services for software/firmware update management provide businesses of any size a flexible and affordable solution for evaluating, validating, scheduling, implementing, and documenting updates to your virtual and physical; servers, peripherals {like printers and scanners, infrastructure appliances such as switches and wireless access points, and Internet-of-Things devices such as alarms and health monitors.
Top SCCM 2007 Device Management Consultant
Microsoft Certified Partner Consultant SCCM 2007 Hardware Inventory
Progent can help you to maintain System Center 2007 Configuration Manager to streamline administration, enhance security, and boost productivity by making sure that critical applications stay up to date, tracking product licenses, and reporting usage patterns so you can make smart buying choices. When your organization is ready to update your SCCM 2007 configuration management ecosystem, Progent can help you to plan and implement a smooth migration to SCCM 2012.
Network Consulting SCVMM
System Center 2012 Virtual Machine Manager Network Consultants
Progent's Microsoft-certified consultants can assist businesses of all sizes to follow best practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage, and library resources; plan, implement, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class monitoring and reporting. Progent can help your business to upgrade from an earlier version of System Center Virtual Machine Manager or from another management system, and Progent can show you how you to enhance and repair your current SCVMM ecosystem so you realize the highest possible return on investment.
ProSight NinjaOne Patch Management Automation IT Consulting
NinjaOne Endpoint Monitoring and Reporting Online Troubleshooting
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that uses state-of-the-art 24x7 remote monitoring and management technology to keep your IT system running at peak levels by checking the state of vital devices.
ProSight Reporting Remote Network Infrastructure Management Consulting Services
Integration Support ProSight Reporting Network Infrastructure Monitoring
ProSight Reporting is a growing suite of in-depth reporting utilities created to integrate with the top ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
24x7x365 Work from Home Collaboration Computer Consulting
Consulting Services Remote Employees Collaboration Software
Progent can assist small and mid-size organizations to configure collaborative platforms to enable their teleworkers to benefit from productive teamwork with colleagues and clients.
ProSight Reporting Remote Infrastructure Management Consulting
ProSight Reporting Remote Infrastructure Monitoring Support Services
ProSight Reporting is an expanding suite of in-depth reporting plug-ins created to integrate with the leading ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Emergency SharePoint Server 2003 Integration Services
Network Consultant SharePoint Portal Server
Progent's Microsoft-certified experts offer companies of any size consulting, technical support, and application development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise platform that uses web-based technology for efficiently connecting people, groups and data. SharePoint offers a central location for your employees or clients to connect to, organize, distribute and interact with relevant information, documents, and software and to interact with one another. Microsoft SharePoint allows quicker and more intelligent decisions, more efficient access across groups and more economical business practices. Windows SharePoint Services connect employees, customers, workgroups and major tasks with the data they've developed in a manner that makes data easy to locate, retrieve and re-use. Progent's certified SharePoint consultants can assist you to maintain your current SharePoint ecosystem or migrate to the latest release of SharePoint.
Offsite Employees Helpdesk Professional
24x7 Outsourcing Telecommuter Helpdesk Services
Progent offers small and medium-size companies overflow or comprehensive Help Desk support for offsite workers.
Top Microsoft Help Desk Professionals
Cisco Help Desk Outsourcing
The Contact Center support delivery structure used by Progent offers small and midsize companies an efficient option to reliance on independent service individuals by offering broad expertise accessible to multiple support groups, optional round-the-clock access to urgent help, fast escalation to world-class experts for handling the most complex issues, service consistency and dependability, prompt follow through overseen by veteran IT service managers, a choice of easy-to-use techniques for requesting service tasks, plus excellent process transparency enabled by ticket tracking and accessible via a web portal.
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