Progent's Cisco CCIE-certified SIP infrastructure consultants can assist your business to plan, deploy, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE-based SIP trunks and can provide cost-effective online or on-premises expertise to assist you to move smoothly to an advanced unified communications network that delivers accelerated return on investment. Progent's certified Microsoft unified communications consultants can assist you to configure interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications such as Skype for Business Server and Lync Server for connectivity to a SIP-based IP PSTN trunk.
Microsoft Office Communications Server provides Instant Messaging and Real Presence in an extensible, world-class package offering advanced protection, seamless integration with popular Microsoft software, an expandable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server allows cost savings and elevated operational efficiencies, enhanced individual output, and stronger intellectual property security. MS Office Communications Server has been replaced by Lync Server, which in turn has been replaced by Skype for Business. Progent's Microsoft-certified unified communications consultants can provide remote and on-premises configuration support and troubleshooting services for your Office Communications Server deployment and can assist you to assess the costs and benefits of upgrading to Skype for Business. Progent can also assist you to design and implement an efficient upgrade that will add business value to your information network
Progent can assist your business to prepare for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade smoothly to SCCM 2012 from an older device management solution or help you to enhance your existing SCCM 2012 environment to accommodate your changing business requirements. In addition, Progent can help you to create a software foundation that extracts the most value from SCCM by providing advanced consulting support for related Microsoft platforms such as ADDS, Microsoft SQL SSRS, and IIS.
Progent can help you in any and all facets of your migration to Exchange 2016 such as planning HA system topology for an on-premises, cloud-based or hybrid environment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; determining mass storage capacity required for your virtual machines, mailbox databases and log files; configuring HLB for high-availability CAS services; planning, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web.
Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped design that improves cloud integration, supports the most popular smart phones and tablets, permits one-time login with Microsoft Azure AD, and strengthens security and compliance. Dynamics 2015 R2 also streamlines reporting, incorporates new Workflows, expands the Web Client, and delivers more than 100 improvements to various applications. Progent's Microsoft-certified consultants have the broad technical skills and experience to resolve the many technical and business challenges involved with upgrading to Microsoft Dynamics GP 2015 R2 and can help you to perform a smooth migration that will maximize the return on your investment in this mission-critical platform.
Progent can show you how to prepare and execute a smooth move to Microsoft Dynamics GP/Great Plains so that you preserve your data, improve your protection, enhance your management reporting, take complete advantage of Microsoft Office integration, and reduce productivity interruption by designing and following a smart migration plan. Progent can also help train new Dynamics GP/Great Plains users so you don't lose productivity. Progent can enhance your financial reports and business analytics by offering Crystal Reports consulting, FRx programming, and Microsoft Excel expertise. Progent's experience with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other tools make it possible to produce custom line-of-business software and eCommerce solutions that work seamlessly with Dynamics GP 2010/Great Plains 2010.
Catalyst family of Wi-Fi controllers streamline the management of Wi-Fi LANs by unifying the configuration and control of wireless APs, tuning wireless performance by limiting the effect of RF congestion, enhancing wireless availability with fast failover, and hardening security by detecting cyber threats and filtering traffic content based on user class and locale. Progent's Wi-Fi consultants can help your business to deploy Cisco wireless LAN controller appliances to manage and monitor wireless LANs of all sizes. Progent can help you to administer and debug your current Cisco-based Wi-Fi solution or implement an efficient upgrade to Cisco's modern wireless controller solutions.
Progent's Reseller Program for IT Service Firms lets you use Progent's information technology engineers while retaining your own service brand as a seamless extension of your network consulting team.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
SQL Server 2016 introduces major improvements in speed, capacity, security, uptime, BOYD integration, plus built-in analytics and reporting. Innovations include PolyBase for handling structured and unstructured files in one appliance for data warehousing, R language support, Always Encrypted mode, Mobile Report Publisher, and centralized control over on-premises and cloud operations and services. Progent's Microsoft-certified consulting team can deliver remote and onsite expertise to assist businesses of any size to deploy, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft platforms including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics GP, Skype for Business, and SCOM.
Progent's Microsoft-certified consulting experts have more than a decade of background planning, implementing, enhancing and fixing System Center Operations Manager environments and can provide organizations of any size advanced remote or onsite consulting support for System Center 2012 Operations Manager. Progent can help your company to plan a topology for Microsoft SCOM 2012 servers that provides the responsiveness and availability required to watch over your datacenter effectively, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to install and customize System Center 2012 Operations Manager management packs based on best practices for tracking network infrastructure as well as both Microsoft and 3rd-party apps and services. Also, Progent can deliver fast remote or onsite troubleshooting to help you to remediate critical issues detected by Microsoft SCOM 2012.
Barracuda's budget-friendly CloudGen Firewall devices offer web filtering, safe remote connectivity, SSL VPN, secure SD-WAN, and modern Zero-Trust protection with centrally managed and monitored services across your entire enterprise including on-premises, public cloud, and hybrid network architectures. Public clouds supported include Azure, AWS, and Google Cloud Platform. Progent can deliver the depth of expertise to serve as your single resource for network help, maintenance, education, and security consulting.
Progent's Linux consulting experts offer small and mid-size businesses and developers help with administering and supporting Linux computers that coexist with Microsoft-powered technology. Progent can give your business access to Linux experts, support professionals premier by Microsoft and Cisco, and security experts with CISSP certification. This wide range of expertise provides you with an easy one-stop consulting firm to help you create and maintain a protected and reliable cross-platform connectivity and communications environment that allows Linux and Microsoft interoperability by integrating Microsoft Windows with leading Linux platforms such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Progent's certified Windows 2000 consulting staff can help you enhance the capability of your current Windows 2000 Servers and can streamline network management, offer technical support and troubleshooting, and strengthen security. Progent can also show you how to create, rationalize, and implement a plan to migrate from Microsoft Windows Server 2K to Windows 2003 Server. Progent is expert in setting up test installations to eliminate the obstacles associated with migrating to Windows Server 2003 by identifying potential hardware and software compatibility problems.
Progent's certified security consultants can perform NodeZero-based penetration tests to make sure your security monitoring and protection systems and policies are properly configured and effective.
Progent's Microsoft and Cisco-certified consulting experts can assist you to determine the benefits of Exchange 2010 for your business and can assist your IT staff to plan and carry out an efficient migration to Microsoft Exchange 2010 from Microsoft Exchange Server 2003 or Exchange 2007 Server that will offer fast ROI by increasing your productivity, lowering the cost of hardware and support, simplifying management, and consolidating your key communications technologies.
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows laptops and desktops.
ProSight Data Protection Services ECHO offer small and mid-sized businesses a low cost end-to-end solution for reliable backup/disaster recovery (BDR). For a low monthly price, ProSight DPS automates and monitors your backup activities and allows rapid recovery of critical data, applications and virtual machines that have become lost or corrupted due to component breakdowns, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery consultants can deliver world-class expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to recover your business-critical data.
Progent's Citrix-certified experts can help you to evaluate the potential business value of the various versions of Citrix Essentials for Hyper-V, assist you to integrate Citrix administration utilities with your Hyper-V environment, and show you how you can deploy Citrix Essentials for Hyper-V to enhance the responsiveness, uptime, flexibility, and recoverability of your virtualized environment while lowering the cost of equipment and operations and streamlining administrative processes.
Progent's certified cybersecurity experts can run NodeZero-based threat assessments to verify your security monitoring and protection systems and policies are properly set up and effective.
Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small or mid-size company's servers in an environment that gives the maximum level of availability and scalability and is also easy to transfer to any data center. ProSight Virtual Hosting and management options are based upon proven virtualization technologies that allow small and midsize companies with multi- platform environments to economize dramatically on the costs of capital equipment, infrastructure support, and network administration while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor flexibility.
Progent can help your organization in any phase of your upgrade to Exchange 2019 such as deploying Windows Server 2019 Core as a host for Exchange; designing HA infrastructure for a local, cloud-based or hybrid environment; moving mailboxes; designing and configuring Hyper-V virtualization; configuring HLB; setting up Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365; and setting up Outlook clients.
If you need help writing, enhancing, or troubleshooting business aplications for Microsoft Windows, any version of Linux, or for the Web, Progent's team of program developers, database designers, and software project managers can make sure you get the project completed on time and within your budget. Progent's seasoned application programmers can provide cost-effective and expert remote consulting for projects as simple as creating Vidual Basic scripts for Excel or as challenging as rolling out mission-critical database applications based on SQL Server or MySQL.
Progent's Co-managed Call Center service makes it possible for your IT organization to share the load for Help Desk services transparently between your in-house IT staff and Progent's pool of seasoned technical support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution based on ConnectWise Manage, the top shared professional services automation tool for managing service requests, ticket lifecycle, ownership, status tracking, and reporting.
Microsoft has made a strong effort to enable transparent hybrid ecosystems that combine Microsoft 365 and on-premises Exchange systems. This permits you to have some mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist you with any phase of planning, integrating and troubleshooting your hybrid Microsoft 365 Exchange solution. Progent's Exchange consultants can deliver occasional expertise to help you through challenging technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Exchange initiative is successfully completed on time and on budget.
Progent's Support Program for IT Service Providers lets you use Progent's information technology engineers while retaining your own brand as a transparent arm of your IT consulting staff.
E-Mail Guard is Progent's affordable anti-spam and virus defense solution that gives small businesses world-class defense from spam, viruses, DHA attacks, and other types of email-borne attacks on computer systems. E-Mail Guard is based on Postini's perimeter management technology, a full suite of web-based anti-spam and virus protection services that ward off email attacks before they are able to breech the network firewall. Perimeter Manager also lets administrators monitor and manage their e-mail systems, regardless of server vendor, hardware type, or data center location.
Progent's ProSight Virtual Hosting offers advanced virtual server technology, a state-of-the-art data center facility, and the support services of Progent's Microsoft-certified engineering team to provide small and midsize companies with a comprehensive information technology outsourcing alternative that improves network availability and protection, reduces management hassle, and saves money. With Private Cloud Hosting, a smaller company can have all of its software platforms and critical business application servers hosted in a safe and reliable data center on a fast, non-stop virtual server configured and supported by Progent's network support experts.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad experience developing corporate security solutions for information systems with many sites, remote users, and mission-critical web-based applications. A Progent ISA Server consultant can help your small or mid-size business plan and implement an installation of Microsoft ISA Server 2004 that meets your IT protection needs without limiting your network.
Progent's Microsoft certified support team can show you how to design and deploy an efficient in-place Microsoft Exchange 2007 migration strategy that minimizes network downtime, simplifies long-term support demands, and makes your Exchange Server 2007 easy to administer. For complex multi-server or multi-site upgrades, Progent offers the experience to finish your project quickly and affordably. Progent's Microsoft Exchange Server 2007 help, repair, and consulting services include assistance with the integration of outside vendor add-ons to Microsoft Exchange Server 2007 and the creation of unified messaging solutions based on Exchange 2007 Server.
Progent has supported Microsoft Dynamics GP and Great Plains software for over 20 years and Progent has delivered system integration, customization, training, and debugging services since the product's original release. Progent can provide top-tier expertise for updating legacy Dynamics GP deployments. Progent can help you to plan, test, and implement a cost-effective migration from a an outdated release of GP to the newest version of Microsoft Dynamics GP.
Progent's certified Internet Security and Acceleration Server consulting experts have extensive backgrounds developing Microsoft-based security designs for information systems with many locations, mobile workers, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small or mid-size company design and deploy a configuration of Microsoft ISA Server 2004 that meets your information protection requirements without limiting your productivity.
Progent's Microsoft-certified consultants have over a decade of experience planning, implementing, enhancing and troubleshooting SCOM environments and offer organizations of all sizes expert online or onsite consulting support for Microsoft SCOM 2012. Progent can help your company to design an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience needed to monitor your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to install and customize Microsoft SCOM 2012 management packs based on leading practices for tracking network infrastructure as well as Microsoft and third-party applications and services. In addition, Progent can deliver fast remote or on-premises troubleshooting to assist you to remediate serious problems detected by Microsoft SCOM 2012.
Progent's pricing policy is to charge for phone service and on-site help per minute. As a result, you are invoiced exclusively for delivered services. Progent does not impose a more expensive rate for off-hours or priority service, and within California or in areas where Progent offers on-premises support, Progent does not bill for travel except for emergency support where on-site time is less than four hours. Also, Progent applies no service activation fee and asks no monthly commitment for services provided during regular working hours. Many support organizations impose large minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates big bills for quick solutions so you won't be forced to allow simple problems to stay unaddressed.
Progent's consultants offer remote and on-premises expertise for organizations of any size to assess the costs/benefits of migrating to Skype for Business from any release of Lync Server or Microsoft Office Communications Server. Progent can assist your business to plan an on-premises, cloud or mixed topology; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office or Microsoft 365; configure high-availability mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and interface with third-party collaboration systems such as Cisco Video Interop Server. Progent's certified data security consultants can help you create and validate a security strategy for your Skype for Business solution that is compliant with government and industry standards.
Progent offers cost-effective online support to help companies to access Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including requirements analysis, preparedness evaluation, architectural design, pilot testing, configuration, administration, performance tuning, software license management, backup/restore mechanisms, and security strategies.
Progent's Windows 11 consulting experts offer a variety of services to support Windows 11 including cloud solutions, mobile management, telecommuter access, data and identity security, automated deployment, and Help Desk support services.
Besides offering access to Microsoft Dynamics GP (Great Plains) consultants, Progent can provide consultants experienced in Dynamics AX (Axapta), Microsoft Dynamics NAV Business Management Software, Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent can provide programming, troubleshooting, management help, migration support, and 1-on-1 or group online training classes tailored to meet your specific needs. Progent's consultants also can help you build and support a protected, reliable network foundation to support your ERP, MRP and accounting applications.
Progent's Microsoft-certified ISA Server consulting experts have long backgrounds developing ISA Server-based security installations for information systems with multiple offices, remote users, and mission-critical web applications. Progent's Microsoft Firewall consultants can help your small business in planning and implementing a configuration of ISA Server 2000 or ISA 2004 Server that meets your network security requirements without adversely limiting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Progent's Duo services utilize Cisco's Duo technology to protect against password theft by using two-factor authentication (2FA). Duo enables single-tap identity verification on iOS, Android, and other out-of-band devices.
Cisco Cisco Unified Communications Manager (Unified CM), formerly named CallManager, is the core of Cisco's collaboration portfolio. Cisco Unified Communications Manager and Unified CM Express offer a modern IP-PBX by integrating with apps such as Unified Communications Manager IM and Presence Service, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact center. Progent's Cisco-certified consultants offer efficient and budget-friendly remote and on-premises expertise to assist organizations of any size to create and administer CUCM deployments by providing Unified Communications Manager integration and troubleshooting services that add optimum productivity. Progent can help with any facet of Unified Communications Manager configuration and debugging in areas such as integrating Voice over IP phones and desktop Video phones, reviewing dial plans, configuring SIP connections and PSTN support, deploying Cisco ISR routers with CUBE VoIP networking support, creating UCS server clustering solutions for high availability, capacity planning, and integration with Exchange Server.
SQL Server 2016 introduces major enhancements in performance, capacity, data security, uptime, BOYD support, and integrated BI. Innovations include PolyBase for processing SQL and NoSQ files simultaneously for big data applications, Hadoop support, Always Encrypted mode, Mobile Report Publisher, and centralized management of local and cloud operations and services. Progent's Microsoft-certified consulting team can deliver remote and onsite support to help organizations of any size to deploy, manage or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft technologies such as Windows Server and Hyper-V, Exchange, SharePoint, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.
Progent's Wireless Consulting Services offer a fast, affordable way for businesses of any size to integrate, manage and troubleshoot cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to plan and deploy hardware like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile messaging and web-based business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Altaro VM Backup software from Hornetsecurity provides small businesses a dependable and affordable solution for backing up and restoring Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted environments and also enables low-cost cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of online or on-premises consulting services to assist you to plan, deploy, optimize and troubleshoot a comprehensive backup/restore solution based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/recovery service powered by on Altaro VM Backup technology.
Progent's Duo managed services incorporate Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity confirmation with iOS, Android, and other personal devices.
Progent imposes no minimum fee and asks no monthly commitment for support services provided during normal business hours. Progent's one-minute granularity does away with big bills for quick solutions so you will not be forced to permit minor problems to fester.