Progent's managed services for software/firmware update management offer businesses of any size a versatile and cost-effective solution for assessing, validating, scheduling, applying, and documenting software and firmware updates to your servers, endpoints printers and scanners, network infrastructure appliances such as routers and Wi-Fi access points, and Internet-of-Things (IoT) devices such as sensors and health monitors.
Progent's Power BI consultants can help you to design, install, maintain, enhance or troubleshoot your Power BI environment. Progent can also help you to prepare your target data for Power BI visualizations. Progent can help you build and manage an onsite, cloud based, or hybrid architecture for Power BI.
Progent's Microsoft-certified SQL Server 2019 consultants can assist you to evaluate the advantages for upgrading to SQL Server 2019 and can deliver fast online or on-premises access to experts in system design and integration, software development, SQL Server management, and cybersecurity.
Progent's support services for software and firmware patch management offer organizations of all sizes a flexible and affordable solution for assessing, testing, scheduling, applying, and tracking updates to your servers, peripherals {like printers and scanners, network appliances like routers and Wi-Fi access points, and Internet-of-Things (IoT) devices like alarms and health monitors.
Progent can provide affordable online and onsite support to help organizations of any size to move all or part of their critical IT infrastructure to Google Cloud Platform (GCP). This can save management hassle and equipment costs and enable access to Google's cutting edge machine learning tools. Progent can help your IT team with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness assessment, architectural design and review, testing, deployment, centralized administration, performance optimization, software license management, backup/restore solutions, and security and compliance.
Progent’s team of Microsoft and Cisco Certified experts average longer than ten years of real-world industry background, at the forefront of network service, executing a broad range of technical projects for a large array of businesses. Every Progent consultant shares a proven collection of personal best practices that are combined into shared leading practices training that Progent teaches its support team. This guarantees that you get not only expert technical skills, but also a support engineer with field-tested methods for applying computer knowledge to solve actual IT problems efficiently.
ProSight LAN Watch is Progent’s server and endpoint remote monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to help keep your IT system running at peak levels by checking the health of vital assets that power your network environment. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your specified IT management personnel and your assigned Progent engineering consultant so that any looming problems can be addressed before they have a chance to disrupt your business.
MS Office Communications Server provides Instant Messaging and Real Presence in a scalable, enterprise-grade package featuring advanced protection, transparent integration with additional Microsoft products, an extendable, standards-based development platform, and support for regulatory mandates such as HIPAA, SOX, and GLB. Your enterprise can benefit from lower costs and improved operational efficiencies, increased individual productivity, and stronger intellectual property protection with this simple-to-administer, fault-tolerant IM platform. Successful deployments of Microsoft Office Communications Server call for extensive planning and thought prior to installation. Progent's Microsoft-authorized consultants can provide the skill needed to realize all the advantages of Microsoft Office Communications Server across your entire corporation.
Progent’s Microsoft certified consultants can provide small and medium size companies expert Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis platform that enables the speedy development of enterprise-class business programs that offer your business a competitive advantage. SQL Server provides core support for XML and the ability to query over the Internet and outside the corporate firewall. In addition to offering consulting, support and problem solving services, Progent’s SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your information system. Progent can also help you migrate from earlier versions of Microsoft SQL Server to Microsoft SQL Server 2005.
Microsoft Exchange 2013 incorporates significant improvements to the functionality of Exchange Server 2010 and introduces important new features as well as a revamped structure. These improvements favorably impact vital IT areas such as ease of administration, high availability (HA), security and compliance, operational costs, collaboration, expandability, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consultants can help you evaluate the possible advantages of upgrading to Exchange 2013, design an efficient test and rollout plan, and educate your IT team to maintain your Exchange 2013 solution. Progent can also provide affordable online support and management for Exchange 2013.
Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide economical remote and on-premises consulting, software development, and troubleshooting services for organizations of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can assist you design and carry out a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines onsite and cloud-based components into a seamless information management system.
Progent's Windows 11 consulting experts offer a range of services for Windows 11 including cloud and hybrid solutions, mobile device management and synchronization, at-home workforce connectivity, data and identity security, automated deployment, and Help Desk Call Center support.
Progent's Cisco-certified wireless networking experts can assist businesses of any size to design, implement, administer and repair Cisco Aironet Wi-Fi AP environments to provide the performance, range, capacity, expandability, security compliance and manageability needed for seamless access between Wi-Fi and wired networks. Progent can provide affordable online and on-premises support for end-of-life and new-generation 802.11ac Aironet wireless access points and Progent can help your business plan and manage deployments of indoor and outdoor Aironet Wi-Fi APs.
Progent offers small and mid-size organizations professional consulting for Intrusion Protection Systems and IPsec VPN products from leading firewall and VPN security vendors such as Check Point Software, Juniper Networks, and Symantec. Progent can help you design a detailed security strategy and choose appropriate technologies from multiple suppliers to support your security goals while staying within your spending limits.
Progent's Microsoft certified Consultants offer several service programs to help mid-size and large businesses develop an efficient and productive in-house Computer Support Help Desk. Progent's help desk consulting services include Return on Investment evaluation, process study and enhancement, executive reporting, education of in-house personnel, and documentation of processes. Progent's Software Selection and Deployment Support Services help businesses analyze the various top level Help Desk software packages available and decide what packages may be too expensive, miss critical features, or align poorly with your organization's business goals. Progent also provides temporary staffing for businesses who need to augment their in-house Help Desk team for special projects or to substitute for vacationing or indisposed workers.
Progent's Ekahau-certified Wi-Fi network design consultants can help you to design, implement, optimize, manage and troubleshoot a Wi-Fi solution adapted to your facilities. Progent can provide remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for onsite RF analysis, Ekahau Analyzer for troubleshooting RF signal issues, and Ekahau Insights for tracking the performance of multiple Wi-Fi networks.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad backgrounds creating Microsoft-based security designs for information systems with multiple locations, mobile workers, and line-of-business web-based applications. A Progent ISA Server consultant is ready to help your small or mid-size business design and deploy an installation of ISA Server 2004 that meets your information protection requirements without restricting your productivity.
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that incorporates over 25 years of background helping manufacturing, distribution and service organizations to simplify supply chains and streamline key business processes in order to bring products to market fast and adhere to customer schedules dependably. Progent can provide the expertise of an ERP consultant with over two decades of background working with the SyteLine/CloudSuite Industrial product family. Progent offers remote or on-premises consulting that can range from occasional advice to comprehensive solution planning and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, debugging, data conversion, Microsoft 365 integration, disaster recovery planning, and database administration.
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that embodies more than a quarter century of background assisting manufacturing and service organizations to simplify supply chains and improve the efficiency of key processes to get products to market quickly and adhere to customer schedules consistently. Progent offers the skills of an ERP consultant with more than two decades of background working with the SyteLine/CloudSuite Industrial product family. Progent offers online or on-premises consulting that spans from as-needed guidance to solution design and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, customization, CPQ, web site integration, debugging, data conversion, Excel and SQL integration, training, and DBA services.
Progent's Linux consulting experts offer small and mid-size businesses and software developers support for administering and supporting Linux systems that coexist with Microsoft-powered networks. Progent can give your organization access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of experience offers you an easy single consulting firm to help you create and manage a protected and robust cross-platform connectivity and communications environment that supports Linux and Microsoft coexistence by combining MS Windows with major Linux derivatives such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
Progent's Apple Mac networking engineers can help you with a broad range of system foundation issues including system architecture, off-site and mobile connectivity, internetwork compatibility, security, and new technologies including VoIP and high-speed wireless connectivity. For company networks built solely on Apple Mac OS X or for systems that use a mix of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the knowledge and size to handle the complexity of planning, configuring, and supporting a network infrastructure that is reliable, safe, efficient and supportive of your corporate goals. Progent can show you how to deploy Apple’s Xserve enterprise servers, Xserve RAID non-stop storage systems, and Apple's Xsan SAN systems. Progent can also provide certified experts to support Cisco routers and switches.
Progent offers cost-effective online support for all releases of Microsoft Access including Access desktop and Access Web App and offers advanced help for application development, database migration, performance tuning, report design, and maintenance. Progent also can provide tailored webinar classes for Access programming and DBA services.
Progent's Microsoft and Cisco certified experts provide three service programs to help medium-size and large businesses develop a cost-effective and successful internal Network Support Help Desk. Progent's help desk consulting services include ROI evaluation, process study and enhancement, executive reporting, training of internal staff, and documentation of processes. Progent's Software Evaluation and Integration Support Services help organizations analyze the various top level Help Desk software packages available and decide which packages might be too expensive, miss critical functions, or align badly with your company's business goals. Progent also offers short-term staffing for organizations who want to reinforce their in-house Help Desk team for special projects or to fill in for vacationing or indisposed personnel.
Progent’s private cloud hosting service enables small and midsize businesses to run mission-critical applications such as Microsoft SQL and Exchange Server from a secure Tier III data center facility on fully redundant hardware with offsite backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for backup replication and restore. Smaller organizations can use Progent’s private cloud hosting service to avoid major capital costs for the purchase, upkeep, and operation of network equipment and data center facilities while achieving the highest levels of system reliability and physical security.
Progent’s Microsoft certified consultants offer small and medium sized companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers contain an advanced application-layer aware firewall that can secure your IT system from attack by outside and internal sources. Forefront TMG and ISA Server perform deep examination of Internet protocols such as Hypertext Transfer Protocol, which allows these security platforms to uncover many threats that can get by ordinary firewalls. The combined firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the mainstay of Microsoft's system security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you strengthen your network security through experienced design and deployment of Forefront TMG and ISA Servers. Progent's Microsoft-certified engineers can help your company to deploy Microsoft Forefront Threat Management Gateway 2010, maintain any version of ISA Server, or upgrade from ISA Server to Microsoft Forefront Threat Management Gateway.
Exchange 2013 incorporates major improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces powerful new features plus a redesigned structure. These improvements favorably impact vital IT areas like ease of administration, high availability (HA), security, operational costs, teamwork, extensibility, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can help you understand the potential advantages of migrating to Exchange Server 2013, create a cost-effective test and rollout plan, and train your IT team to manage your Exchange 2013 solution. Progent can also provide affordable remote consulting and management for Microsoft Exchange 2013.
Progent's Microsoft-certified failover clustering consultants can assist businesses to evaluate the advantages of deploying Microsoft Windows Server 2012 failover clustering to create a powerful high-availability/disaster recovery strategy, help your organization to design and deploy a Windows Server 2012 system, provide online and on-premises consulting expertise and technical support for clusters composed of physical servers or virtual ones, and show you how to automate the administration of clustered servers.
ProSight Enhanced Security Protection (ESP) managed services deliver economical in-depth protection for physical and virtual servers, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, device management, and web filtering through leading-edge tools packaged within a single agent managed from a single control. Progent's security and virtualization experts can help your business to design and configure a ProSight ESP deployment that addresses your organization's unique needs and that helps you prove compliance with legal and industry data protection standards. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require urgent action. Progent can also help your company to set up and verify a backup and restore system such as ProSight Data Protection Services so you can recover quickly from a destructive cyber attack like ransomware.
Barracuda Backup is a low-cost, subscription-based backup/restore service for small and medium-size businesses. A Barracuda Backup solution can include a purpose-built hardware storage device manufactured by Barracuda or a software-based appliance with similar functionality but which uses your own storage infrastructure. Barracuda Backup protects critical company data produced on-premises, at one or multiple remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a broad array of consulting services to help your business to plan, integrate, manage and troubleshoot a backup and disaster recovery solution based on Barracuda Backup.
Progent can assist you to plan and administer cost-effective ecosystems that support Windows and Linux operating systems and applications in both cloud-centric solutions or in hybrid topologies that combine on-premises resources along with public clouds. To help you to incorporate public cloud services with networks, Progent can provide a range of public cloud migration services such as Microsoft Azure hybrid cloud design and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has two decades of experience providing advanced consulting services remotely, and Progent can make sure you successfully carry out your cloud integration projects on schedule and affordably.
Progent provides national online technical support and troubleshooting services for businesses who run Solaris networks or whose information systems feature a mix of Sun Solaris and Microsoft Windows products. Online technical support offers maximum leverage for your information technology budget by extending client productivity and limiting the time charged for network repair services. Sophisticated online access utilities and experienced service specialists and consultants allow Progent to handle the majority of network problems without wasting time and expense by going to your site. In most of cases your IT problems can be dealt with over the phone or through a combination of telephone support and remote network analysis. Progent can make available Cisco certified CCIE network experts and CISA and CISM premier security specialists to assist you with the most challenging network issues.
Progent offers affordable online access to an authorized Oracle database administration expert or an Oracle application programmer. Progent can provide advanced DBA services for any version of Oracle including 10g and 11g and can also assist you to plan, build, enhance, or troubleshoot Oracle database applications written with SQL and PL/SQL stored procedure programming language. Progent also can provide consulting for Data Guard replication tools and Oracle Database Resource Manage.
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The CISA credential is a prestigious achievement that indicates mastery in information system security auditing. Accredited by ANSI, the CISA credential requires that candidates pass a comprehensive examination administered by the ISACA international professional association. Progent offers the services of a CISA-Premier network security audit professional trained to assist companies in the fields of information systems audit process, information technology enforcement, network assets and architecture ROI, information technology service delivery, protection of data resources, and disaster recovery preparedness.
Progent is hiring a variety of full-time employees such as solutions-driven MCSEs; network consultants who have Cisco CCDP or CCIE certification; and specialists in fault-tolerant network architecture with experience in mobile connectivity, wireless networking, high-availability environments, business continuity solutions, data preservation, and VMware technology. We are also seeking desktop support technicians, off-site service specialists, and CISSP or CISA accredited security professionals. Progent is also seeking experienced managers who can perform effectively in Progent's dynamic, virtual office model. Progent contracts freelance professionals with specialized expertise and working background in high-demand information technology areas outside Progent's main technical concentration. Progent's Experts Team includes freelance consultants who can provide advice and programming support for strategic applications such as Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; have deep expertise with non-Microsoft platforms such as Linux, Apple OS, or Sun, or can provide expert skills in technologies such as telecommunications, web site development, EDI, web commerce, or dbm programming. Independent consultants premier by us coordinate with Progent's staff professionals to deliver end-to-end IT services for small business networks.
Cisco's Firepower Next Generation Firewalls deliver a significant performance improvement over Cisco's previous-generation ASA 5500-X firewalls and include unified management and automation of modern cybersecurity features such as application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can assist your organization to design and execute a smooth migration to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower appliances with Cisco's subscription-based security services to build and centrally control network ecosystems that span local offices, data centers, private clouds and public clouds.
Progent’s certified experts offer small and mid-size companies enterprise-grade consulting support for SMS Server 2003 and Configuration Manager, Microsoft's standard tools for change and deployment automation. Configuration Manager 2007 is Microsoft's new name for the update management platform previously called SMS Server. Configuration Manager provides a variety of new features to Microsoft Systems Management Server such as comprehensive automation, built-in Vista Windows Server 2008 support, NAP security support, and boot image management. Progent’s Microsoft certified engineers can help you use Systems Management Server or Configuration Manager 2007 economically for streamlined OS and application deployment, security patch administration, software tracking, and software license reconciliation. Progent's consultants can also help your company to migrate efficiently from Microsoft Systems Management Server 2003 to System Center Configuration Manager 2007.
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Progent’s Microsoft certified consultants offer small and midsize businesses expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers include a full featured application-layer aware firewall that can protect your business system from attack by external and internal sources. Forefront TMG and ISA Server perform thorough inspection of Internet protocols such as HTTP, which enables these products to detect many attacks that can elude ordinary firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server support stateful filtering and monitoring of all VPN streams. ISA Servers are the mainstay of Microsoft's system security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you strengthen your network protection through experienced design and integration of Forefront TMG and ISA Servers. Progent's Microsoft-certified consultants can help you to install Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot all versions of ISA Server, or upgrade from ISA Server to Microsoft Forefront TMG.
Progent's seasoned group of IT consultants and subject matter experts have extensive background delivering remote and onsite support for organizations of any size who want to incorporate Android phones and tablets into their information systems so that users can be productive from virtually anywhere. Progent has the breadth of know-how to solve network issues that span numerous vendors and that represent a mix of legacy and current technology. Progent offers cost-effective online consulting to help you with any facet of designing, deploying, managing and troubleshooting your BYOD environment. Progent can provide occasional technical support to help you to resolve particularly stubborn technical problems, or Progent can provide comprehensive project management support to help you finish strategic network projects on schedule and within budget. Progent can help with on-premises, cloud-based, or hybrid networks and can provide expertise with all major operating systems, apps, management tools and hardware infrastructure. Progent also offers customized group or one-on-one classes to show you how to manage and use Android phones efficiently.
Progent’s Disaster Recovery/Business Continuity (DR/BC) specialists have extensive experience helping small and mid-size businesses to reduce system downtime by providing cost-effective remote consulting for disaster recovery/business continuity planning, high-availability network architecture, data backup and restore systems, and transparent system maintenance. Progent’s business continuity consultants can assist your company to plan and test an efficient business continuity strategy that matches your business goals and IT budget. Progent’s disaster recovery specialists can assist you to design, implement, and support fault-tolerant technologies including non-stop Internet access, virtualized servers, clustering, network load balancing, continual off-site backup, and geographically dispersed hot backup centers.
Dynamics GP allows you to expand and control your business better by delivering deep availability of decision-driving information and a rapid ROI. Microsoft Dynamics GP/Great Plains confers major business benefits such as its ability to extend the reach of your organization, manage your accounting, automate financial operations, unify processes across your company, refine inventory control, enhance order accuracy, expand sales and minimize turnaround time, and maximize free cash flow. Progent can help you configure and manage a robust, safe server and network foundation to support Great Plains, and can offer experienced Dynamics GP/Great Plains consultants to make sure you reap the full advantages of your Microsoft Dynamics GP business management system.
Progent's Cisco certified Wi-Fi experts can provide economical online and onsite support for end-of-life and current Wave 2 Aironet Wi-Fi access points and Progent can assist your business to plan and maintain wireless environments that incorporate indoor and outside/industrial Aironet APs.
Citrix offers a comprehensive family of products that provide enterprise-class manageability, scalability, and responsiveness for server virtualization and for centralized delivery of Windows desktops and Windows applications. For managing virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can assist you to evaluate the strategic benefits of Citrix technology and show you how to design, validate, deploy, optimize, and support Citrix solutions.
Progent can provide the part-time services of a veteran CIO who can provide a broad perspective to assist you select and support IT solutions appropriate for your present situation and that can be a firm basis for your growth. Progent's temporary Chief Information Officer consulting services provide economic leverage to organizations who want to optimize the benefits from their IT investment but who are without the budget or hesitant to add one more executive-level manager to their full-time staff. Because Progent is vendor-agnostic, with a large staff of engineers certified to support all leading OS platforms and networking technologies plus a broad selection and application software, Progent is in an ideal position to offer objective advice along with expert technical support for creating information systems that fit the particular requirements of your organization.
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Microsoft SQL Server 2014 incorporates significant improvements in critical areas including speed, uptime, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of SQL Server that includes in-memory capability that operates seamlessly with all workloads including Online Transaction Processing (OLTP), data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient remote and on-premises consulting services that include planning, deployment, management, troubleshooting, and application development services to help organizations of any size to realize maximum business value from their SQL Server 2014 deployment.
Progent's Microsoft-certified consultants have more than 10 years of experience planning, deploying, optimizing and troubleshooting Microsoft SCOM solutions and offer companies of all sizes expert online or onsite consulting support for SCOM 2012. Progent can assist you to plan a topology for SCOM 2012 servers that delivers the responsiveness and resilience needed to watch over your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent can also assist you to install and customize SCOM 2012 management packs based on leading practices for tracking network infrastructure and both Microsoft and 3rd-party applications and services. Also, Progent can deliver fast remote or on-premises technical support to assist you to fix serious issues detected by System Center 2012 Operations Manager.
Cisco has designed an extensive product line of routers including routers designed to provide the protection, performance, and reliability required by customers from branch offices to global enterprises and service providers. Cisco routers include support for redundancy, transparent failthrough, and redundant power for improved reliability and system uptime. Progent can help you choose and configure Cisco routers to establish a solid foundation for your IT system and to make it easy to grow as you add new users, start new offices, install new services, open your network to clients and partners, and support an increasingly mobile workforce. Progent can provide expertise in a variety of routers based on the Cisco IOS operating system, including the Cisco 800 family of small business routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 2900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, as well as legacy 1700 and 2600 Series Routers.
Progent's Experts Group provides support in important areas that include Apple OS networking and applications; Expertise for Linux-powered, UNIX, and Sun systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management expertise; Strategic and vertical application help; CIO, business analyst, and project management outsourcing; Custom program development and deployment; Web, eCommerce, EDI, and client information portal design and integration; Database support and performance consulting; Business intelligence expertise; and Telecom architecture consulting.
Progent provides national remote phone support and consulting services for companies who run Apple Mac networks or whose information systems include a mix of Apple macOS and Mac OS X with Microsoft Windows products. Progent's engineers can provide Apple macOS and Mac OS X clients a variety of IT services such as desktop support, migration to the most recent version of Mac OS X from other earlier editions of Apple macOS and Mac OS X, plus help with Mac application software. Progent can also assist you with iPhone and Apple iPad support, or moving to iCloud services. Remote network consulting offers optimum leverage for your IT budget by preserving user efficiency and shortening the hours charged for computer analysis and repair. Advanced online support tools and skilled service specialists and engineers allow Progent to handle most network problems without squandering time and money by traveling to your site. In most of situations your IT issues can be dealt with by telephone or via a combination of phone help and remote network analysis. Progent can put you in touch with Cisco CCIE network experts and CISM and CISSP certified security specialists to assist with the toughest system issues.
Progent uses an enterprise-class service reporting system that records and organizes detailed documentation for all billed services. Unlike many independent consultants or local service organizations who provide scant documentation or specifics of services performed, each service provided by Progent is accompanied by full documentation. Each Progent staff member has access to the support documentation sent by each consultant to each client. The practice of detailing and organizing support activity allows more efficient support and avoids a slew of common problems such as when a support customer is effectively held hostage to a consultant who refuses to let go of the keys to the kingdom.
Progent's Ekahau-certified Wi-Fi experts can help your business to design, deploy, optimize, manage and debug a Wi-Fi network optimized for your environment. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for on-premises RF measurement.
Progent's seasoned ransomware recovery consultants can help your business to rebuild a network damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification as a result of thorough examination and extensive experience with network security architecture. ISSAP security experts possess comprehensive understanding of access management systems and methodologies, telecommunications and network protection, cryptography, needs evaluation, BCP and DRP, and physical security integration. Progent's ISSAP-certified security consultants can help your business with all aspects of secure network architecture.
Progent's Microsoft-certified SQL Server 2017 experts can help you to evaluate the business benefits of upgrading to SQL Server 2017 and can help your organization to design and implement a smooth migration of your current SQL Server environment to any network architecture including local, cloud-based, or hybrid. Progent's SQL Server experts can provide remote or on-premises support services ranging from as-needed architecture assessment or debugging to end-to-end project management and co-management to make sure your SQL Server 2017 project is successfully completed on time and on budget.
The new Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-certified CCIE network experts can assist you to maintain your existing PIX or ASA 5500 security appliances or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, deploy, optimize, manage and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Cisco-Meraki Wi-Fi access point experts can help your organization to design, set up, administer and debug Cisco's Meraki-based Wi-Fi networks for environments from a small office to a campus or a nationwide enterprise. Progent can also assist clients to integrate other Cisco devices for unified management.
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