Technology News and Progent IT Solutions
Microsoft Delivers Latest Edition of Dynamics NAV ERP Software
Microsoft has released the latest version of the Microsoft Dynamics NAV package for midsize business ERP. Microsoft Dynamics NAV provides integrated financial management and accounting; supply chain, manufacturing, and operations tracking and management; contact, sales opportunities and service contract management; project management; plus business intelligence and reporting. The Dynamics Nav platform allows you to automate operations across your company to increase productivity and performance and promote growth. The latest edition of Microsoft Dynamics NAV ERP includes tailored Role Centers, improved business analytics and reporting options, and advanced workflow management.
Role-tailored Role Centers allow Microsoft Dynamics NAV to provide simplified access for dozens of out-of-the-box work roles. Role Centers provide a unified look of job-related duties and information. By enabling people to consolidate, schedule, and access their tasks from a single location, Role Centers help increase improve efficiency and accuracy. Users can easily create custom Role Centers to fit their work duties. Enhanced analytics and reporting capabilities powered by Microsoft SQL Server relational database logic allow users to search deeply into databases, identify trends, generate actionable knowledge, and gauge how they are doing vs. KPIs.
Microsoft Dynamics NAV also utilizes .NET Web Services allow your company's partners and customers to integrate information and business mechanisms from Microsoft Dynamics NAV with additional applications to support a wide range of functions like adding a web-based services to perform credit verification.
How Progent Can Assist You to Integrate MS Dynamics NAV
Progent's ERP experts offer software development and integration services to help you benefit from Microsoft Dynamics NAV. Progent's business software development experts can generate custom enhancements for Microsoft Dynamics NAV, and Progent's system consultants can help you integrate MS Dynamics NAV to other services and programs. Also, Progent can assist your organization to create and analyze data warehouses so you can improve your knowledge of your operations, acquire additional clients, expand your marketing campaigns, and form successful alliances.
Progent can provide a variety of additional affordable IT services to enable you to create an environment for MS Dynamics NAV ERP that is safe, dependable, efficient, high-performance, and manageable:
SQL Server Consulting Services
Progent's SQL Server consultants can help your company configure Microsoft SQL Server to work efficiently and securely with Dynamics NAV. Progent can provide automated server monitoring to ensure your corporate network is always available, and Progent's remote Help Desk is ready to provide quick resolutions for SQL-related issues. Progent's certified data security experts can evaluate your business-wide security policies and technologies and suggest enhancements for more complete regulatory compliance. Progent's developers can assist your company to develop or customize business applications or web sites utilize databases managed by SQL Server.
Fault-tolerant Network Design and Disaster Recovery Strategies
Progent's consulting experts can assist your company to configure a high-availability system infrastructure that offers features that can include Windows Server Hyper-V failover clustering, auto-failover Internet access, system load balancing, and strategic colocation sites. Progent offers the expertise of Microsoft and Cisco-qualified consulting professionals who can help you utilize virtualization to enhance availability. Progent's expert Data Protection Manager (DPM) consultants can assist you to create an effective business continuity strategy, design an affordable non-stop IT infrastructure, configure a Microsoft DPM-based recovery solution, thoroughly test your DPM system, educate your IT personnel or local consultants how to maintain Data Protection Manager, or handle complete IT support outsourcing including off-site hosting of virtual or physical DPM machines in Progent's data center.
Security Audit Packages
Progent has put together a set of security packages designed to deliver larger corporations an objective and thorough network security audit from a team of certified security engineers. Offered in different levels of thoroughness, all Progent's network security evaluation packages feature a collection of procedures like network scans from within and from outside your corporate firewall, expert analysis of scan results by certified security consultants, production of a report documenting the results, plus a live concise executive summary and an extensive live review for internal network administrators. The live presentations include the findings of the network security scans and recommendations for remediation where appropriate. Progent's network security packages help your company to find potential risks in the security posture you expose to the public as well as openings to inside attacks. Progent's security service bundles can help your business to validate your compliance with security guidelines demanded by financial institutions, state agencies, or vendors.
PC Desktop Consulting and Support Services
Progent's certified desktop support consultants offer a wide array of affordable consulting and support services to help you business to install, integrate, repair, and manage desktop PCs and notebooks based on Microsoft Windows. Progent can offer onsite or remote technical support for single machines or laptops or work with your business to design and implement a company-wide migration to the newest version of Windows. Progent can also configure Office or Microsoft Dynamics applications on your workstations so they communicate productively with all Microsoft applications, software from third-party publishers, SQL databases, and key services throughout your network. Progent can also provide engineers and technical workers to assist your company to prepare for and complete a site relocation or consolidation designed to produce the least possible disruption of your business.
Call Center Outsourcing and Expertise
Progent is a Microsoft and Cisco Authorized Partner and Progent's remote Help Desk support staff of certified technical professionals offers your customers instant access to a reliable technical resource with extensive experience providing phone support and online repair for IT systems based on Microsoft and Cisco technology. Progent's focus is on giving the Help Desk a respected image as a key contributor to business performance. Progent's target is to resolve rather than merely record problems. Progent can deliver full Call Center outsourcing or transparently reinforce your current Call Center. Progent can in addition help you to identify and deploy the most advanced solutions for building or improving your in-house Call Center.
For more information about Progent's consulting support for Microsoft Dynamics Nav, phone
An index of content::
24 Hour Co-managed Call Center Setup and Support
Shared Help Desk Ticketing Professionals
Progent's Shared Call Center service makes it possible for your IT organization to share responsibilities for Help Desk support seamlessly between your IT team and Progent's roster of veteran desktop support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced support solution based on ConnectWise Manage, the top shared professional services automation (PSA) tool for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics.
Top Microsoft Expert Services System Center MOM
IT Consultants Comprehensive Event Management
Small to mid-sized companies can now get all the benefits of Microsoft Operations Manager and also have fast access to Progent's Microsoft and Cisco certified network consulting experts. With Progent's economically priced IT support packages, mid-size businesses can select a simple co-sourcing service program based on Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package. Progent offers expertise in Operations Manager to provide small company networks world-class availability, protection and productivity.
Integration Sun Solaris
Sun Solaris Information Technology Consulting
If your business network mixes Solaris platforms with Windows, Progent can help you to incorporate your computers into a cohesive network that permits all your OS platforms to run side by side for simple administration, transparent information exchange, high dependability, superior performance, and tight security. Progent's Solaris and Microsoft Windows coexistence assistance offerings feature IT architecture configuration and service, support for Windows services for UNIX, remote server monitoring and administration, online technical support and troubleshooting, on-site technical support, and Contact Center support.
Progent Phone Numbers
Contact Progent
For small businesses interested in Progent's IT outsourcing, design expertise, or troubleshooting services, phone 800-993-9400 or send email to information@progent.com.
Cisco VoIP Phones and Single Number Reach Support and Setup
UC540 Consulting Services
Progent's Cisco-certified IP phone and video IP phone consultants can assist you to configure, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from legacy Voice over IP products to the newest media phones. Progent's consultants can also assist you to integrate your VoIP phones and video IP phones with Unified CM, originally named CallManager, or with Unified Communications Manager Express to build a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also assist you to install Unified CM apps like Unified Communications Manager IM and Presence Jabber, Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent can deliver support with any facet of Cisco VoIP Phone integration including designing dial plans, setting up SIP gateways, installing ISR G2 routers with CUBE internetworking capability, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony systems for survivability.
Lync Server 2013 PSTN Gateway Consulting Services
Lync Server 2013 topology Services
Microsoft Lync Server 2013, renamed Skype for Business, allows organizations of any size to build a manageable and secure communications ecosystem that supports a Bring-Your-Own-Device computing style with instant messaging (IM), presence, web meetings with application sharing, and both IP-based and PSTN telephony enabled for a broad range of stationary PCs and mobile endpoints. Progent's Microsoft-certified Lync Server 2013 consultants and system architects can help your company to assess the advantages of Lync Server 2013, create an in-house, cloud-resident (via Microsoft Lync Online) or hybrid model appropriate for your current and future plans, implement Lync Server 2013 in a way that expedites your ROI, and provide custom online and onsite training to your management staff and end users. Progent offers in-depth expertise in critical components of a Lync 2013 deployment that include Windows Server, SQL Server and Exchange, and Progent can help your organization to integrate Lync 2013 with popular Office and Microsoft 365 applications such as Outlook clients and PowerPoint.
Onsite Technical Support Hornetsecurity Altaro M365 OneDrive Backup
Hornetsecurity 365 Total Backup IT Consulting
Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files residing within your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows endpoints.
ProSight ESP Behavior-based Security Consultants
ProSight Enhanced Security Protection Consultant Services
ProSight Enhanced Security Protection services offer economical multi-layer security for physical servers and virtual machines, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and responding to cyber threats from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, device control, and web filtering through cutting-edge technologies incorporated within a single agent accessible from a single console. Progent's security and virtualization consultants can assist you to design and configure a ProSight ESP deployment that meets your organization's unique needs and that helps you demonstrate compliance with legal and industry information security regulations. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that call for immediate attention. Progent's consultants can also help your company to install and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack like ransomware.
Palo Alto Networks Network Security Auditing
Firewall and VPN Security Firms
Progent offers companies of any size expert support for Intrusion Protection products and IPsec VPN technology from major firewall and Virtual Private Network security companies including Palo Alto Networks, WatchGuard, Juniper Networks, Fortinet, and SonicWall. Progent can help you design a comprehensive security plan and select appropriate technologies from a variety of suppliers to support your security goals while sticking within your spending limits.
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