Progent's certified Windows Server 2022 consultants can help your company to plan and implement a cost-effective upgrade to Windows Server 2022 using a self-hosted system architecture or a hybrid deployment model that integrates cloud-hosted Windows Server on Azure with a self-hosted installation of Windows Server 2022.
Progent can provide the support of certified consultants as well as experienced software programmers, database administrators, project management experts, network infrastructure engineers, disaster recovery/business continuity specialists, and certified security professionals to help your business to assess the potential advantages of Microsoft SQL Server 2012 for your business, install test systems at your site or at Progent's test lab, plan and execute out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from legacy database solutions, and configure an efficient and safe IT infrastructure that lets you realize the full business benefit of Microsoft SQL Server 2012.
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales activities including listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales processes, merchants can expand their reach, reduce their operating costs, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and training to help you cut development time and speed up your return on investment.
The latest generation of Cisco ASA 5500-X Family of firewalls with Firepower Services offer significantly more performance than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-premier CCIE network consultants can assist your company to maintain your existing PIX or ASA 5500 firewalls and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, configure, tune, administer and troubleshoot firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.
Microsoft Small Business Server (SBS) is a low-cost suite of server products that offers the basis for a feature-rich but easy-to-manage information. The integration requirements of the Microsoft .NET functions included with Small Business Server 2011 requires a network consultant with real-world expertise and broad experience in planning and implementing cohesive and comprehensive information technology solutions. Progent's Microsoft-certified experts have broad experience with the technologies incorporated in SBS 2011 and SBS 2008. This expertise assures you success in installing, managing, and servicing network solutions powered by the SBS suite of servers and applications.
Progent's CISSP-certified cybersecurity consultants can help businesses of any size with any aspect of information system security. Progent can help create efficient security solutions that guard a small business from modern malware attacks or Progent can design, configure, and manage a comprehensive security environment for hybrid enterprise networks that support onsite, online, and mobile users sharing IT resources distributed across multiple physical sites and various clouds.
Microsoft CRM helps mid-market companies build profitable client interactions. Built-in Sales and Customer Service components allow in-house staff to share information to help promote sales success and deliver consistent, effective customer service. Progent can set up the most sensible network infrastructure, including local and offsite wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MSCRM consultant who can show you how to combine Microsoft CRM with your sales or customer support databases.
Progent's Microsoft-certified engineers can help you design, document, carry out, manage, and repair a system-wide move to 64-bit server and desktop operating systems and applications. Progent can help you pilot your 64-bit infrastructure to verify that it supports all of the key 32-bit programs that you intend to keep as well as the new 64-bit versions of applications you plan to install.
Progent offers nationwide remote phone support and consulting services for companies who operate Apple Mac OS X environments or whose IT systems include a combination of Mac with Microsoft technology. Progent's engineers can provide Apple macOS and OS X clients a range of services including desktop assistance, upgrading to the most recent version of Mac OS X from earlier versions of macOS and Mac OS X, plus expertise with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with Apple iPhone and iPad integration and management, or moving to Apple's iCloud. Online IT help offers optimum leverage for your IT dollar by extending client efficiency and limiting the time charged for network analysis and repair. Sophisticated remote access tools and experienced service specialists and engineers allow Progent to handle the majority of network issues without wasting time and expense by traveling to your site. In most of situations your network problems can be remediated by telephone or via a combination of phone help and remote connectivity. Progent can offer the services of Cisco CCIE network experts and CISA and CISM certified security professionals to assist with the most difficult network issues.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes cutting edge behavior-based machine learning tools by SentinelOne to defend endpoints as well as physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which routinely get by traditional signature-based AV tools. ProSight ASM safeguards local and cloud-based resources and provides a unified platform to address the entire threat progression including blocking, detection, mitigation, cleanup, and forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against new attacks.
VMware's NSX network virtualization technology enables you to build entire networks in software. NSX permits virtual networks to be deployed instantly and administered with a high degree of automation independent of the physical components making up the underlying network infrastructure. VMware Site Recovery Manager (SRM) allows automated disaster recovery, application mobility, and transparent site migration, failback and site re-protect. Site Recovery Manager also permits transparent testing for site recovery, updates and patches and can produce audit reports to verify full service recovery, validate SLAs and prove disaster recovery compliance. When used with VMware's NSX virtual network technology, VMware Site Recovery Manager can quickly recover the entire logical network topology at the recovery site. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware SRM system architect to help your organization to design, configure, test and manage a disaster recovery solution powered by VMware Site Recovery Manager and VMware NSX.
Altaro VM Backup software from Hornetsecurity offers small and mid-size organizations a dependable and affordable platform for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud-hosted architectures and also enables cost-effective backup to Azure storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of online or onsite consulting services to assist you to plan, deploy, manage and debug a comprehensive backup/restore solution based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/restore service based on Altaro VM Backup.
Progent's Microsoft-certified consultants can provide remote or onsite expertise to assist organizations of all sizes to plan, implement, manage, and troubleshoot a backup system based on System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from older versions of Data Protection Manager or from a different backup platform, and Progent can integrate your SCDPM 2012 deployment for onsite, cloud, or hybrid datacenters. Progent can provide occasional support for resolving especially challenging issues, or full project management support. Progent can also help you to incorporate SCDPM 2012 into a comprehensive disaster recovery strategy.
Progent's Power BI consultants can assist you to design, deploy, manage, enhance or debug your Power BI business analytics solution. Progent's database experts can help you to organize your target data for Power BI visualizations. Progent can assist you build and administer a local, cloud based, or hybrid network model to run Power BI.
Progent's Microsoft-certified SQL Server 2019 consultants can assist you to assess the business case for upgrading to SQL Server 2019 and can deliver rapid remote or onsite access to experts in system planning and deployment, software development, SQL Server management, and cybersecurity.
Progent can assist your business to evaluate the wealth of subscription options available with Microsoft 365, previously branded Office 365, and configure your network with Microsoft 365 so you realize top business value. Progent offers expertise with cross-platform networks that include Windows, macOS or OS X, and Linux software. Progent can also assist you to build and manage hybrid ecosystems that seamlessly combine local and cloud-based resources.
Microsoft Windows 8.1 is engineered to run on computers from smartphones and tablets to engineering workstations. An abundance of new and improved capabilities, including touch screen support and signature live tiles user interface, offer a broad range of benefits for organizations who understand how to exploit them. Progent's Windows experts can assist get your business up the learning curve with Windows 8.1 and show you how to gain significant business value from the product's various technical enhancements.
Progent's Shared Call Center service makes it possible for your IT organization to split responsibilities for Help Desk support seamlessly between your IT team and Progent's nationwide pool of veteran desktop support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution built around ConnectWise Manage, the leading shared PSA platform for handling service requests, ticketing, responsibility, status tracking, and reporting.
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification through rigorous testing and significant experience with network security architecture. ISSAP consultants possess comprehensive understanding of access management mechanisms and methodologies, phone system and network infrastructure security, cryptography, requirements analysis, business continuity and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security consultants can assist your company with all phases of secure network architecture.
Fortinet next-generation firewalls (NGFWs) are leaders in delivering top performance for SSL inspection. Progent's Fortinet FortiGate firewall experts can assist you to deploy your Fortinet FortiGate security appliances to safeguard all your IT assets at the network edge, within the data center, at branches, and at the cloud edge.
Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped design that enhances cloud readiness, works with popular smart phones and tablets, permits one-time sign-on with Microsoft Azure AD, and strengthens security and compliance. Dynamics 2015 R2 also streamlines management reporting, includes new Workflows, extends the Web Client, and delivers more than 100 improvements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the broad knowledge and experience to address the many IT and business challenges involved with upgrading to Microsoft Dynamics GP 2015 R2 and can help your organization to carry out an efficient migration that will optimize the business value of your investment in this powerful product.
Microsoft Small Business Server (SBS) is a low-cost collection of essential servers that provides the foundation for a powerful but easy-to-manage information. The IT demands of the Microsoft .NET components bundled with Microsoft Small Business Server requires a network consultant with hands-on experience designing and integrating seamless, end-to-end business technology solutions. Progent's Microsoft SBS Server professionals have an average of over 10 years of background integrating business systems founded on Microsoft technology. This background ensures you success in deploying, administering, and troubleshooting IT environments that include the SBS Server package of servers and applications.
Progent's Citrix-certified experts can help your business to design, install, manage, and troubleshoot a virtualized Windows application delivery and management solution built on XenApp. Progent's Cisco CCIE network consultants can help you enhance your infrastructure for distributing server-side and client-side applications, and Progent's datacenter management and support consultants can help your organization to administer and maintain a remote datacenter that features high uptime, advanced security, and rapid disaster recovery.
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Dynamics GP/Great Plains can help you grow and manage your company better by offering easy access to decision-driving information and a fast return on investment. Microsoft Dynamics GP/Great Plains offers major business benefits such as its ability to extend the presence of your company, handle your accounting, automate financial processes, standardize procedures throughout your company, improve inventory control, increase order accuracy, grow sales and shorten turnaround time, and maximize free cash flow. Progent can show you how to configure and maintain a robust, safe server and network infrastructure to support Great Plains, and can provide experienced Dynamics GP/Great Plains consultants to make sure you derive the full advantages of your Microsoft Dynamics GP business management system.
Progent's Shared Call Center service makes it possible for your business to share responsibilities for Help Desk services transparently between your IT team and Progent's roster of seasoned desktop support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced support solution based on ConnectWise Manage, the leading shared professional services automation (PSA) tool for handling service requests, ticketing, responsibility, progress tracking, and metrics.
Progent's certified consultants can assist you you to calculate the advantages of Windows Server 2008 for your company, develop test programs and rollout strategies, integrate Windows Server 2008 with your IT infrastructure and applications, train your IT staff how to use new management utilities, and deliver continuing consulting and tech support via affordable alternatives such as Help Desk Call Center service and remote technical assistance.
Progent's Palo Alto Networks firewall experts can show you how to select, configure, and manage Palo Alto Networks firewall appliances to create a next-generation cybersecurity solution that extends across your on-premises and cloud resources and guards any user at any location with any endpoint device.
ProSight Data Protection Services ECHO offer small and medium-sized businesses a low cost end-to-end service for secure backup/disaster recovery. Available at a low monthly price, ProSight Data Protection Services automates your backup activities and enables fast restoration of critical data, applications and VMs that have become lost or corrupted due to component breakdowns, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery specialists can provide advanced support to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can help you to recover your business-critical data.
Cisco offers a full array of routers that includes appliances built to provide the protection, performance, and reliability demanded by customers from small businesses to worldwide enterprises and service providers. Cisco routers include support for redundancy, transparent failover, and redundant power for improved fault tolerance and network uptime. Progent can show you how to choose and configure Cisco routers to establish a reliable infrastructure for your IT system and to make it easy to grow as you add new users, open new offices, deploy new services, extend your network to customers and partners, and manage a more mobile workforce. Progent offers expertise in a variety of routers powered by the Cisco IOS operating system, including Cisco's 800 family of small office routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 2900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for the network core, plus legacy 3600 and 3700 Series Routers.
Altaro VM Backup from Hornetsecurity offers small and mid-size businesses a dependable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud-hosted environments and also supports cost-effective cloud backup to Azure storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of remote or on-premises services to help you to design, install, manage and debug a comprehensive backup/restore solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup.
ProSight LAN Watch is Progent's server and desktop monitoring service that incorporates advanced remote monitoring and management (RMM) technology to help keep your IT system running at peak levels by tracking the health of vital assets that power your IT network. When ProSight LAN Watch detects an issue, an alert is sent immediately to your designated IT management personnel and your assigned Progent consultant so any looming issues can be resolved before they have a chance to disrupt your business.
Progent offers special network security service bundles designed to deliver larger enterprises a professional and thorough security evaluation from a team of certified security engineers. All Progent's security evaluation bundles feature a suite of procedures like automated scans from within and from beyond your network security perimeter, professional interpretation of scan results by certified security engineers, production of a report explaining the findings, plus an interactive high-level executive summary and an in-depth live review for internal network engineers.
Ubiquiti's UniFi line of Wi-Fi network devices includes a wide selection of Wave 2 802.11ax Wi-Fi APs, security gateways, and switches. Ubiquiti UniFi appliances installed throughout multiple sites with any number of APs can be remotely configured and administered with Ubiquiti's free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, tuning, troubleshooting, monitoring, and analytics. Progent can provide the expertise of veteran Wi-Fi consultants who can assist your organization to determine the benefits of UniFi technology for your environment and help you to plan, install, manage, and troubleshoot your UniFi ecosystem.
Lync Server 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop collaboration, as well as VoIP and PSTN calling. Microsoft Lync Server 2010 can extend the capability of Microsoft Exchange, SharePoint Server and Office desktop or Microsoft 365 and simplify administration via integration with Windows AD. Lync 2010 can also reduce expenses by eliminating VoIP hardware and subscription services, PBX systems, or legacy video conferencing solutions. Progent's certified IM and Presence experts can provide online and onsite support services to assist your company to manage and troubleshoot your existing Lync 2010 deployment or evaluate the advantages of upgrading from Lync to Skype for Business, which is the renamed and revamped release of the product family. Progent can also assist you to design and execute a smooth Skype for Business upgrade.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your organization to design and implement an efficient upgrade to Windows Server 2022 using an on-premises system architecture or a hybrid deployment model that combines cloud-hosted Windows Server on Azure with an on-prem installation of Windows Server 2022.
In addition to providing the expertise of Microsoft Dynamics GP (Great Plains) consultants, Progent can provide experts in Dynamics AX (Axapta), Dynamics NAV, Dynamics SL (Solomon), Dynamics RMS, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro. Progent can provide programming, troubleshooting, management help, upgrade support, and one-on-one or group webinar training classes customized to address your particular needs. Progent's consultants also can show you how to integrate and support a secure, reliable network foundation to support your ERP, MRP and accounting solutions.
Progent's Technical Response Center (TRC) provides nationwide extended hours remote help for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support professionals offer after-hours phone help and remote direct computer connection to isolate and repair technical problems quickly and economically. The breadth of IT experience available from Progent's team of country-wide support professionals allows Progent to escalate even the most difficult network issues to appropriate specialists as required. For critical problems, the Technical Response Center endeavors to respond to your request for support within one hour.
Progent's certified ISA Server consultants have extensive backgrounds creating corporate security designs for information systems with multiple sites, remote workers, and mission-critical eCommerce applications. A Progent ISA Server engineer can help your small business plan and implement a configuration of ISA Server 2004 that meets your information security needs without limiting your network.
Cisco's security and remote access products for small organizations provide a comprehensive range of easy-to-administer security solutions to help protect your wired and wireless network infrastructure. Cisco's Virtual Private Network line includes switches, firewalls, intrusion detection systems and Virtual Private Network concentrators. Progent's expert staff of consultants includes field-proven specialists with Cisco Certified Internetwork Expert and CCNP qualifications who can assist your organization to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and other Cisco security technologies that align best with your business objectives.
Progent's Windows consulting experts can assist businesses of any size to assess Windows 10 or to upgrade to Windows 10 from an older version of Windows. Online and on-premises evaluation and upgrade support for Windows 10 available from Progent's consultants include ROI estimates, project management, compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid solutions, mobile management and synchronization, telecommuter connectivity, data and identity security, automated deployment and management, network design, Wi-Fi support, disaster recovery planning, custom training for network management personnel and users, and post-migration consulting support.
Progent's certified information technology experts offer Windows Server 2016 integration consulting to help businesses of any size to design and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid architecture. Progent can help your company to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to benefit from the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain failover clusters.
Cisco has developed an extensive product line of routers that includes appliances designed to deliver the protection, performance, and reliability demanded by organizations ranging from small businesses to global enterprises. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved reliability and system availability. Progent can show you how to select and integrate Cisco routers to build a solid infrastructure for your network and to make it easy to grow as you support new users, open new offices, install new services, extend your network to clients and partners, and manage an increasingly mobile workforce. Progent offers expertise in a range of routers powered by the Cisco IOS platform, such as Cisco's 800 series of small office VPN routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 2900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for the network core, as well as older 3600 and 3700 Series Routers.
Progent practices knowledge transfer from Progent's support experts to clients. By educating customers to deal with problems that are within their comfort zone, Progent can focus on offering hard-to-find skills where Progent faces little competition. Small businesses who work with familiar freelance service providers or who maintain in-house IT staffs benefit when Progent transfers information about new technology and proven methodologies to make their IT environments more reliable, secure, and productive.