Progent's Windows Server 2016 disaster recovery experts can assist you to design a DR solution built around Microsoft's most advanced Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class network-attached storage using industry-standard equipment, VM Load Balancing for improving the performance and resilience of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for fast, affordable creation of a failover cluster quorum arbitration point.
Progent can provide onsite education customized for people who want to expand their understanding of the Apple macOS and OS X platform, Mac computers, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual webinar classes for Mac application software.
Progent offers national remote technical support and troubleshooting services for companies that run networks powered by variants of the Linux OS or whose information systems feature a combination of Linux platforms/Linux and Microsoft Windows technology. Remote technical support provides maximum return for your information technology budget by protecting client productivity and shortening the hours billed for network repair services. Sophisticated online support technology and skilled technicians and consultants allow Progent to handle the majority of network problems without wasting time and money by traveling to your location. In most of situations your network issues can be dealt with over the phone or through a combination of phone support and remote connectivity. Progent can put you in touch with Cisco CCIE network experts and CISSP and ISSAP premier security specialists to assist you with the most difficult network problems.
Progent is convinced that a well architected and implemented information system can be a pivotal piece for enabling any firm's growth, and Progent applies this credo in our own system infrastructure. We have created a non-stop virtual office infrastructure that enables our in-house engineers and authorized contractors to deliver rapid and effective service, cooperate easily on challenging jobs, and experience professional and private maturity from being part of a dynamic company culture of self motivation and freedom.
Progent's pricing model is to charge for online support and on-premises visits by the minute. Consequently, you owe just for delivered support. Progent does not impose a more expensive rate for off-hours or emergency support, and inside California or in regions where Progent provides on-site service, Progent does not bill for travel except for emergency support where on-site time is less than four hours. Also, Progent imposes no startup charge and asks no monthly commitment for support services delivered during regular working hours. Many support organizations demand substantial minimum fees or charge for each quarter hour or longer. Progent's small granularity does away with big invoices for quick fixes so you won't be tempted to allow minor problems to stay unaddressed.
The new ASA 5500-X Family of firewalls with Firepower Services provide significantly more performance than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-premier CCIE network consultants can assist you to manage your existing PIX or ASA 5500 security appliances and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, deploy, optimize, manage and debug firewall solutions built on Cisco ASA firewalls with Firepower Services.
Progent's Check Point Software consultants can show you how to select and deploy Check Point Software Firewall and VPN utilities and hardware powered by Check Point's technology to offer an economical and efficient security solution for your IT network. Progent can also help you integrate other Check Point technologies such as Check Point ZoneAlarm and Check Point UTM-1 appliances with security products from other vendors and offer a single source for continuing network support, administration, education, and consulting services.
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) built specifically for legal workflows. Progent can provide online guidance from NetDocuments experts who can help legal departments and law firms to design, configure, manage, tune, or debug a document management system environment based on NetDocs.
Progent can assist your business to understand the wealth of subscription plans available with Office 365 and configure your network with Office 365 so you realize maximum business value. Progent supports multi-platform networks that include Windows, macOS, and Linux software. Progent can also assist your business to build and manage hybrid solutions that transparently integrate local and cloud products and services.
E-Mail Guard represents a comprehensive service for defending against spam and viruses. E-Mail Guard addresses the security and management of corporate email by providing continually updated spam and virus blocking, policy administration, content filtering, and defense against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also includes monitoring, administration and analysis tools plus outbound email filtering to let you repair your email system and specify and regulate corporate security policy.
Progent provides the services of Microsoft and Cisco-Certified IT consulting experts to offer clients affordable alternatives to help businesses optimize the benefits of Microsoft and Cisco technology. For environments that span from remote offices to nationwide corporations, Progent's network engineers can show you how to improve your information system's e-mail infrastructure, security, reliability, performance, and network administration.
Cisco's Firepower NGFWs Firewalls provide a significant performance boost compared to Cisco's popular ASA 5500-X firewalls and include centralized management and automation of modern security features like application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall experts can assist you to design and carry out a smooth upgrade to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower firewalls with Cisco's subscription-based security services to build and centrally manage network environments that include local offices, data centers, and cloud resources.
Nagios and MRTG are useful, license-free monitoring utilities that run under Linux and can be used to monitor UNIX environments, Microsoft Windows networks, or multi-platform environments where Linux and Microsoft Windows coexist. The Nagios monitor allows network support engineers to track system services including SMTP, HTTP, SSH, and PING. MRTG permits you to track the bandwidth through SNMP network appliances including processors, routers, and switches. Progent's system monitoring engineers can help you utilize both these programs to tune and troubleshoot your network.
Progent's Microsoft-certified Forefront Threat Management Server 2010 and Internet Security and Acceleration Server 2006 consultants can assist you to design, install, and manage an implementation of Forefront Threat Management Server or ISA Server 2006 on your network that provides the firewall protection, performance and ease-of-use that your company needs.
Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center can be used for piloting mission-critical applications, creating efficient migration methodologies, evaluating and tuning performance, designing or validating business continuity strategies, resolving compatibility issues, and building training environments for new products and technologies. For Progent clients without adequate in-house resources to configure proper test systems, Progent's Test and Training Lab cuts capital costs and technical risk and helps keep vital IT projects on schedule.
Progent's expert consultants can show you how to design and implement an efficient in-place Microsoft Exchange 2003 upgrade strategy that avoids network disruption, simplifies ongoing service requirements, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multiple server or multi-location upgrades, Progent has the background to complete your project quickly and affordably. Progent's Microsoft Exchange Server 2003 support, troubleshooting, and design offerings include expertise with the configuration of third-party add-ons to Microsoft Exchange 2003 Server that are in keeping with your business goals.
Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small or mid-size company's production servers in an environment that delivers the highest level of dependability and scalability and is in addition simple to move to any data center. ProSight Virtual Hosting and management options are based on mature virtualization platforms that allow small businesses with multi- platform environments to save significantly on the costs of capital equipment, system support, and network administration while benefiting from world-class fault tolerance and an unprecedented degree of vendor independence.
Progent's UNIX family support experts provide small and mid-size companies and developers help with managing and maintaining UNIX, Linux or Solaris environments that operate with Microsoft-based technology. Progent can give your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISA credentials. This wide range of expertise provides you with a convenient one-stop source to show you how to create and maintain a secure and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft interoperability by integrating Microsoft Windows with popular variants of UNIX such as Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Progent's Meraki Wi-Fi access point experts provide remote and on-premises support to assist organizations of all sizes to plan, deploy, maintain, upgrade or debug Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist you to configure and manage Cisco's Meraki-based wireless networks for sites that can range from a telecommuter's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also help you to configure other Cisco products such as Catalyst and Nexus switches, routers and firewalls to create a seamless ecosystem that delivers identical connectivity, responsiveness, security, ease of management and uptime for wired and Wi-Fi users regardless of their mobility or device.
Progent's Microsoft and Cisco-certified network engineers can assist you to assess the benefits of Microsoft Exchange 2010 for your business and can help your IT staff to plan and carry out a smooth upgrade to Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 Server that will offer fast return on investment by improving your productivity, cutting the cost of equipment and support, simplifying administration, and integrating your key communications platforms.
System Center 2016 Data Protection Manager provides near-continuous backup and easy recovery functions for Microsoft-based networks. SCDPM 2016 offers application-aware backup for critical workloads such as SQL Server, Exchange Server and SharePoint Server, protects Windows and Linux virtual machines, works with VMs running on Hyper-V as well as VMware, and integrates seamlessly with Azure for cloud backup and recovery. Progent's Microsoft-certified experts can assist organizations of all sizes to design, deploy, administer, and repair an enterprise-wide backup/restore system built around Data Protection Manager 2016. Progent can assist you to upgrade from a previous release of Data Protection Manager or from an outdated solution, and Progent can tune your DPM 2016 ecosystem for on premises, hosted, cloud-based or hybrid deployments. Progent can provide remote or onsite support and can provide occasional guidance to resolve challenging issues or provide comprehensive project management or co-management support to help you finish your Data Protection Manager 2016 initiative on schedule and within your budget.
Progent's Symantec experts can help you maintain discontinued Symantec firewall and VPN appliances such as the Raptor and VelociRaptor line or show you how to migrate to newer firewall technology. Progent can also enable you to design and implement a comprehensive security plan that can incorporate firewall/VPN devices and utilities, outsourced security and virus protection services, server and application monitoring products, and documented policies and processes. Progent has the skill to be your one-stop resource for on-going technical support, maintenance, training, and security consulting.
For assistance creating, improving, or repairing applications for Windows, any version of Linux, or the Web, Progentís team of programmers, relational database designers, and project managers can ensure you get the project done on time and within your budget. Progent's seasoned application developers can provide affordable and expert remote help for projects as simple as creating VBA scripts for Excel or as challenging as rolling out line-of-business database applications built on Microsoft SQL Server or MySQL.
ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management techniques to keep your IT system operating at peak levels by checking the health of vital assets that power your network environment. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your designated IT staff and your assigned Progent consultant so all potential problems can be resolved before they can disrupt your business.
Progent's Cisco-certified IT professionals can show you how to build an economical, 24x7 Internet connection solution that can deliver 24x7 Internet connectivity through a wide range of fault tolerant Internet network technologies including high availability BGP, automatic fail-over, and multiple ISPs. Progent can provide CCIE professionals to show you how to apply the most current technology for high availability Internet connections to create an economical, completely redundant Internet interface with automatic failover and other capabilities to create fault tolerant Internet access.
Progent's Cisco-certified Wi-Fi networking consultants offer online and on-premises consulting and troubleshooting services to help you to plan, install, administer, tune, and repair Wi-Fi deployments that utilize Cisco's Meraki APs. Progent can also assist you to plan and implement hybrid environments that integrate on-premises and cloud-hosted services and that deliver easy access, advanced protection, streamlined management, and dependable performance for all your wired and wireless endpoints.
The experience of Progent's certified Windows Server consultants, with an average of over 10 years of support in Microsoft technology, assures you success in selecting the edition and set up of Windows 2003 Server that aligns most closely with your company's strategy. Progent can also help you with designing, installing, administering and supporting powerful IT applications powered by Microsoft Windows Server 2003, and can assist your migration from Windows 2000 Server or Windows NT.
DoubleTake/Carbonite Software publishes a selection of tools intended to provide small and midsize companies a variety of cost-effective alternatives for backing up and restoring business-critical workloads including Microsoft Exchange Server, Microsoft SQL Server, RIM Blackberry, and SharePoint. Progentís disaster recovery planning experts have in-depth backgrounds incorporating DoubleTake/Carbonite products into small business IT networks to achieve a high level of fault tolerance and disaster recovery capability at an affordable cost.
Progent's disaster recovery support and business continuity engineers can help you create a disaster recovery plan to prepare for an IT network catastrophe. Progent can help you create a comprehensive disaster recovery strategy that includes periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized consultants can also help you create an affordable, non-stop system solution that takes into account availability issues covering a broad array of network technologies and procedures.
Progent's Microsoft-certified engineers can provide advanced expertise in implementing, using and debugging all versions of Microsoft Project Server and can deliver a broad variety of cost-effective online support services based on proven best practices to help businesses of all sizes to get all the advantages of this leading platform. Services offered by Progent include solution planning, software configuration and upgrades, setting up secure collaboration among local and remote or mobile users, network optimization, and customized webinar training classes.
Progent can assist you to design and implement an efficient transition from a Sun Solaris-powered information system to a network based on MS Windows and suited for running Microsoft's popular office productivity products, commercial applications, and developer tools. Progent's Solaris, Windows and Cisco engineers and software development specialists can help you guard your data and reduce business disruption by designing an effective transition strategy that protects your existing assets in Sun Solaris application and technology. UNIX-to-Windows migration consulting services available from Progent include evaluation of existing environment, transition strategy and validation, Exchange migration expertise, data and application migration, and processor and media transition and consolidation.
Progent can provide the cost-effective support of remote Internet connectivity consultants to help your company to assess or update your ISP services so your Internet connectivity solution meets your business needs. Services available from Progent include assessment of your current bandwidth utilization, carrier and plan comparison and ordering, network provisioning, and managing a smooth switchover to a different carrier and/or service plan. Provisioning can include optimizing existing routers and switches and configuring new ones, implementing firewalls, and designing fault-tolerant Border Gateway Protocol architectures.
Progentís ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for smaller businesses to diagram, monitor, reconfigure and debug their networking appliances like routers and switches, firewalls, and access points plus servers, printers, client computers and other networked devices. Using cutting-edge RMM technology, ProSight WAN Watch makes sure that network diagrams are kept current, captures and displays the configuration information of almost all devices on your network, monitors performance, and generates alerts when potential issues are detected. By automating time-consuming management and troubleshooting processes, WAN Watch can knock hours off ordinary chores such as network mapping, expanding your network, finding devices that require critical software patches, or isolating performance problems.
Progent can help you with every aspect of Azure cloud integration including needs analysis, prerequisites evaluation, system design, pilot testing, deployment, centralized management, performance tuning, software license controls, disaster recovery preparedness, security planning, and compliance validation. Progent can assist your IT staff to configure and troubleshoot firewalls and VPN tunnels so your clients can securely access to Azure services, and Progent's Microsoft-certified consultants can assist you set up critical Microsoft technologies to work in Azure including Windows Server, Exchange, SQL and SharePoint. Progent can also assist you to set up a hybrid cloud environment that transparently combines on-premises datacenters with Azure-based resources.
Progent has put together two ultra-affordable service packages designed to enable small businesses to get a professional security evaluation from a premier security consultant. With Progent's External Network Security Inventory Checkup, a security expert runs a comprehensive examination of your network from outside your firewall to uncover potential risks in the security posture you expose to the outside world. With Progent's Internal Security Inventory Checkup, a security expert executes a network scan from a secure computer inside your company firewall to uncover your exposure to internal attacks. Both security inventory packages are set up and executed from a secured remote location.
If you have a company IT system with 10 to 50 network clients, Progent's IT outsourcing services save your organization from dependence on an individual independent service provider while giving you affordable and reliable access to high-quality technical expertise. By delivering IT consulting service when you require it, offering specialized knowledge for key technologies, delivering unique services such as 24x7 network monitoring, and charging only for services you use, Progent offers you an affordable way for optimizing the profitability of your small office network. Progent is the smart way for small organizations to build and maintain a robust and secure information network and to benefit from fast access to the skilled support ordinarily available only to businesses who can support a large internal IT group.
Progent's short-term IT staffing services enable you to respond to the need for network professionals without dealing with the costs and delays that come with identifying and hiring reliable technical help and without adding to your full-time workforce.
Exchange 2013 includes significant enhancements to the capabilities of its predecessor Exchange Server 2010 and delivers important new features plus a revamped architecture. These enhancements favorably impact key areas like ease of administration, high availability (HA), security and compliance, operational costs, collaboration, expandability, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consulting experts can help you evaluate the possible business benefits of upgrading to Exchange Server 2013, design an efficient test and deployment plan, and educate your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent also offers ongoing online support and management services for Microsoft Exchange 2013.
Exchange 2013 incorporates major enhancements to the capabilities of its predecessor Exchange Server 2010 and introduces powerful new features plus a redesigned architecture. These enhancements favorably impact vital areas like ease of administration, availability, security and compliance, operational costs, teamwork, extensibility, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you evaluate the possible advantages of migrating to Exchange 2013, create a cost-effective validation and rollout plan, and educate your IT team to manage your Exchange 2013 environment. Progent also offers ongoing remote consulting and support and management for Exchange 2013.
Progent's compensation structure is based on revenue sharing, so just like working as a freelance consultant, your income is directly driven by your work effort. Certain of our support staff focus on lifestyle issues and choose to work at an easy pace, using our self-determined calendar to follow individual pursuits like hiking, motorcycle racing, skiing, fishing, travel, or spending free time with family and acquaintances. Others take advantage of the chance to make big bucks through hard effort and long hours. Progent completely encourages either side of the spectrum plus any point in the middle.
Progent's disaster recovery planning and business continuity professionals can help you design a disaster recovery strategy in case of an IT system disaster. Progent can help you develop a complete disaster recovery strategy that includes scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified consultants can also help you create an affordable, high-availability system architecture that takes into account availability issues involving a wide range of infrastructure technologies and procedures.
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that incorporates over 25 years of experience helping manufacturing and service companies to simplify complex supply chains and streamline key processes to get products to market fast and adhere to customer schedules dependably. Progent can provide the skills of an ERP specialist with over 20 years of experience with the SyteLine/CloudSuite Industrial product family. Progent offers remote or onsite services that can range from occasional guidance to end-to-end solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for Infor CloudSuite Industrial include installation, upgrades, process improvement, application development, CPQ, web site integration, technical support, ETL, Amazon AWS integration, disaster recovery planning, and database administration.
Progentís wireless professionals can help small businesses design, select, pilot, install and maintain protected building-to-building wireless bridges that integrate seamlessly into your existing network while providing a level of security that equals or exceeds wireline connections. Progent provides expertise in wireless network products from Cisco Aironet and Meraki, Proxim, and additional small business wireless vendors and can help you identify and deploy the wireless link solutions that align best your business requirements.
Even if your business has a minimal computer services staff and a limited IT budget, your information network can still feature the same high availability and responsiveness that once required a large in-house support group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-certified IT professionals, the most recent network management software for proactive monitoring and threshold alarms, and economical service packages such as a help desk call center to keep your vital business applications and hardware operating.
Progent's support services for software/firmware update management offer businesses of all sizes a versatile and affordable solution for assessing, testing, scheduling, implementing, and tracking updates to your servers, such as printers, network appliances such as switches and Wi-Fi APs, and Internet-of-Things (IoT) devices such as alarms and health monitors.
To deliver cost-effective network support for small companies, Progent offers comprehensive IT outsourcing packages that give small organizations fast access to technical help without requiring you to hire, educate, and manage an expensive full-time computer support staff. Progentís IT outsourcing packages give you an affordable way for creating a secure and robust environment for your important Microsoft Windows business productivity products including Microsoft Office XP and Office 2003.
Progent's Microsoft-certified consultants have 20 years of experience designing, installing, and supporting messaging systems for companies in the and throughout the U.S. Progent offers economical Microsoft Exchange Servers consulting services to ensure that your email environment features compliance, fault tolerance, easy access for remote and wireless users, time-saving administrative utilities, and seamless integration with telephony. Progent offers expertise and integration services for Microsoft Exchange 2016 Server, Exchange 2013 Server, Microsoft Exchange 2010 Server, Exchange 2007 Server, Microsoft Exchange 2003, and Microsoft Exchange 20000 Server. Progent can also assist small or medium companies to upgrade to MS Exchange 2016 or MS Exchange 2013 Server.