Progent can provide the assistance of a certified VMware VCDX consultant to help your organization plan, configure, manage and troubleshoot VMware vSphere and vCloud-based virtualization ecosystem for on-premises datacenters, private and public clouds, or hybrid deployments. Progent can provide world-class expertise for installing and integrating VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery. Progent has extensive understanding of VMware vCloud Director, vRealize Automation, vRealize Orchestrator and vCloud used for managing private and public cloud and hybrid cloud solutions that deliver high availability, data security, and disaster recovery.
Progent's Microsoft-certified consultants can help organizations of all sizes to follow best practices to configure SCVMM 2012 hosts, fabric, storage, and library resources; design, integrate, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can help your company to migrate from an earlier release of SCVMM or from a third-party management platform, and Progent can show you how you to enhance and repair your existing SCVMM ecosystem to make sure you realize the highest possible business value.
Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of IT infrastructure management tools and is intended to provide a centralized solution for deploying and managing virtualized fabric and services across hybrid environments that can include private clouds and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consulting experts can help organizations of any size with any aspect of designing, deploying, and managing a SCVMM 2016 solution. Progent can review your virtualization architecture, show you how to upgrade efficiently from legacy versions of VMM, design processes for building and installing VMs and VM hosts, design fault-tolerant scale-out clusters, connect your datacenter resources with public cloud services, set up virtual switches and load balancers, write and debug PowerShell scripts, and assist you to evaluate the potential advantages of new technologies like Storage Replica and Shielded VMs. Progent's hypervisor experts offer world-class Windows Hyper-V consulting and VMware vSphere support.
Progent's ProSight portfolio of managed IT services are geared to offer businesses who maintain minimal in-house network support teams with low-cost help from enterprise-class management platforms and technical expertise. Advantages of Progent's ProSight line of managed services include fixed IT maintenance expenses, smart automation of routine management processes, ongoing adoption of the latest information technology, graceful transition from older technology to modern solutions, improved alignment of information technology with strategic objectives, access to veteran network consultants, and allowing management to concentrate on business issues instead of fast-evolving computer technology.
Colocation sites make it possible for companies to share world-class facilities for housing network hardware that supports vital applications. Progent's Microsoft and Cisco certified consultants can assist your small business with all facets of your colocation program including choosing and moving to a colocation facility, creating network topology, specifying required equipment, on-site and remote troubleshooting, setting up remote system management, and education your support staff.
Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to deliver web-based control and comprehensive security for all your inbound and outbound email. The powerful architecture of Email Guard integrates cloud-based filtering with a local gateway device to provide advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. The cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance adds a deeper level of analysis for incoming email. For outgoing email, the onsite security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that stays within your security perimeter.
Progent uses a sophisticated service reporting system that stores and organizes detailed documentation for all billed services. Unlike some freelance consultants or small support organizations who offer minimal documentation or details of tasks performed, every service provided by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the service reports transmitted by every staff member to every customer. The practice of detailing and archiving service activity allows more efficient service and avoids a slew of common misfortunes such as when a service client is effectively held captive to a consultant who wonít let go of vital service information.
If your company network mixes Sun Solaris technology with Windows, Progent can help you to incorporate your computers into a cohesive network that allows all your operating systems to run side by side for simple administration, transparent information exchange, high dependability, enhanced performance, and tight security. Progent's Solaris and Microsoft Windows integration support services include IT infrastructure configuration and support, support for Windows services for UNIX, remote server monitoring and management, remote technical help and troubleshooting, in-person technical support, and Helpdesk services.
Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to map, monitor, enhance and debug their networking hardware like routers and switches, firewalls, and access points plus servers, client computers and other devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that infrastructure topology diagrams are kept updated, copies and displays the configuration of almost all devices connected to your network, tracks performance, and sends notices when potential issues are discovered. By automating time-consuming management and troubleshooting activities, WAN Watch can cut hours off common chores such as network mapping, reconfiguring your network, finding appliances that need important software patches, or resolving performance problems.
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management techniques to keep your IT system running efficiently by checking the health of critical devices that drive your information system. When ProSight LAN Watch uncovers an issue, an alert is sent immediately to your designated IT staff and your assigned Progent engineering consultant so any looming problems can be addressed before they have a chance to impact productivity.
Progent offers affordable remote access to an authorized Oracle DBA consultant or an Oracle software developer. Progent can provide advanced database administration services for all versions of Oracle including 10g and 11g and can also assist you to design, create, enhance, or fix Oracle applications written with SQL and PL/SQL. Progent also offers consulting for Streams replication tools and Oracle Recovery Manager.
Progent provides national remote phone support and troubleshooting services for businesses who operate Apple Mac networks or whose IT systems feature a mix of Apple macOS and OS X with Microsoft Windows technology. Progent's consultants offer Apple macOS and OS X users a variety of IT services including desktop assistance, upgrading to the most recent edition of OS X from legacy versions of Apple macOS and OS X, plus expertise with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also help you with Apple iPhone and iPad integration and management, or migrating to Apple's iCloud services. Remote network consulting offers maximum return for your IT budget by extending client efficiency and shortening the hours billed for network analysis and repair. Advanced online support technology and skilled technicians and consultants combine to enable Progent to handle most network problems without wasting time and expense by traveling to your site. In most of cases your network problems can be dealt with by telephone or via a combination of phone support and online connectivity. Progent can offer the services of Cisco certified CCIE network engineers and CISM certified security specialists to help you with the most challenging network problems.
Progentís IT outsourcing packages offer economical computer support for small organizations. Whether it includes designing network infrastructure, setting up an in-house Help Desk or outsourcing a one, rolling out a new email system, monitoring your system, or creating a web-based eCommerce solution, outsourcing your network engineering services can contain costs and minimize risks, permitting network service expenses to grow in a more moderate and manageable fashion than is feasible by building up a large, knowledgeable internal network support staff. Progentís Outsourcing White Paper and flyers tell you how Progent can enable you to build a secure and highly available network foundation for your vital applications powered by Windows including Office XP, Microsoft Office 2003, and Office 2000.
Windows 8.1 is engineered to run on devices ranging from smart phones and tablets to engineering workstations. An abundance of innovative features, including its touchscreen interface and signature tile GUI, offer a broad range of advantages for organizations who understand how to exploit them. Progent's Microsoft-certified experts can help get your organization up to speed with Microsoft Windows 8.1 and show you how to gain significant competitive advantage from the operating system's many technical enhancements.
Small to mid-sized companies can now enjoy all the benefits of System Center Operations Manager and also have fast access to Progentís Microsoft and Cisco Premier network support experts. With Progent's affordably priced network service programs, small and midsize organizations can choose a basic Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager to offer small business information systems enterprise-class availability, protection, and performance.
Microsoft SQL Server 2016 introduces major improvements in speed, capacity, data security, high-availability, mobile computing support, and built-in analytics and reporting. New features include PolyBase for processing relational and non-relational files in one appliance for data warehousing, Jason support, Always Encrypted mode, Mobile Report Publisher, and seamless management of on-premises and cloud-resident operations and services. Progent's Microsoft-certified consultants can provide online and on-premises support to assist organizations of any size to implement, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft platforms including Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics GP, Skype for Business, and System Center Operations Manager.
ProSight LAN Watch is Progentís server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your IT system operating at peak levels by checking the state of critical assets that power your network environment. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your specified IT management personnel and your assigned Progent engineering consultant so all potential issues can be addressed before they can disrupt productivity.
If your business runs a UNIX, Linux, or Solaris environment or a mixed-platform network, Progent's CISA and CISSP-premier consultants can assist your entire organization in a wide range of security topics such as security management procedures, security architecture and strategies, connection control systems and methodology, applications development security, operations security, physical security, telecommunications, network and Internet security, and workplace recovery planning. CISM, CISSP and ISSAP stipulate the fundamental skills and worldwide standards of performance that information security managers are expected to master. These certification offer IT management the assurance that those who have earned their CISA or CISM certification have the experience and theory to offer world-class security management and engineering help.
SQL Server 2005 delivers powerful, familiar tools to computer professionals and network users, lessening the complexity of creating, integrating, managing, and accessing company data and analytical programs in environments ranging from handheld devices to corporate data systems. The complexity and interconnectivity demands of Microsoft SQL Server 2005 call for a network consulting firm with real-world expertise and wide knowledge in planning and building information-based, end-to-end business IT applications. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background involving Microsoft technology, assures you success in designing, deploying and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
Progent's Cisco-Meraki Wi-Fi access point experts can help you to design, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments from a branch office to a campus or a multi-site enterprise. Progent can also assist clients to integrate other Cisco appliances for streamlined management.
Progent can provide the support of an accredited consultant with an extensive background integrating products from the major video conferencing/telepresence providers including Cisco/Tandberg, Polycom, LifeSize and Radvision and can help your company to plan, install, upgrade, or troubleshoot a telepresence solution that preserves your current investment and maximizes the business value of your information system. Progent also offers the services of infrastructure engineers who can assist companies of any size to create and troubleshoot a network that provides the performance, reliability, protection, and scalability required to accommodate your video conferencing/telepresence environment.
Windows 8.1 is designed to power computers ranging from smartphones and tablets to engineering workstations. A wealth of new and improved features, including its touchscreen interface and iconic tile GUI, provide a wide selection of advantages for companies who understand how to exploit them. Progent's Microsoft-certified consultants can help get your business up the learning curve with Windows 8.1 and make sure you derive maximum business value from the product's many technical enhancements.
Microsoft System Center 2016 delivers important enhancements in the management of hybrid cloud environments by offering comprehensive integration with Windows Server 2016, Windows 10; seamless integration of heterogeneous environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and better cloud support including closer integration with Microsoft Intune for iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team offers world-class online and onsite support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and configure a new deployment of System Center 2016, extend or optimize an existing one, upgrade smoothly from a previous release of System Center, or debug your System Center environment.
Progent's Microsoft-certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 consultants can help you to plan, deploy, and support a configuration of Forefront Threat Management Server or ISA Server 2006 on your network that provides the firewall protection, performance and ease-of-use that your business requires.
Remote server management cards offer IT managers full control over a server without the need for a personal visit. Using these server management cards, all console screen data plus keyboard and mouse operations are exported to a remote session to a support professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can assist you to design, deploy, and manage a high-availability company network that includes remote server management cards and Progent can utilize these remote server management cards to deliver efficient remote technical assistance. Progent is familiar with a number of remote management cards including Aten IP9001 remote management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon remote management cards.
Progent's veteran group of network consultants and application specialists have extensive experience delivering online and on-premises support for businesses of any size who want to incorporate Android phones and tablets into their information networks so that users can be productive while on the go. Progent offers the range of skills to resolve technical problems that span numerous vendors and that represent a combination of older and current technology. Progent provides cost-effective remote technical support to help you with any aspect of designing, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide occasional technical support to assist you to handle particularly challenging technical issues, or Progent can provide comprehensive project management support to ensure that you finish strategic IT initiatives on schedule and within budget. Progent can assist with on-premises, cloud-based, or hybrid networks and offers expertise with operating systems, apps, management tools and network infrastructure. Progent also offers customized group or individual classes to show you how to manage and use Android phones securely and productively.
Progent's Cisco Wi-Fi VoIP phone configuration experts can provide online and onsite support to help your organization create and administer a Cisco Wi-Fi VoIP phone deployment by delivering services that range from debugging the configuration of an IP phone or AP to providing project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of a campus.
Windows Server 2008 represents a major advance in making IT systems more secure and available, easier to virtualize and manage, faster, and able to provide an improved environment for web hosting and development. Progent can help your business get the most from the enhancements built into Microsoft Windows Server 2008 by delivering consulting, tech support, education, staffing, monitoring, and security engineering services.
Progent's Computer Contact Center Outsourcing Support Services for PC desktop technical support are intended especially for small businesses who need immediate availability of a Help Desk Call Center with professional telephone support and full escalation capability but who must work within a restricted information technology budget. Key features of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Support, Optional Remote Access Provisioning, Initial System Assessment, Problem Prioritization, Virtual Help Desk Support, Per Minute Billing, and Help Desk Call Center Software Selection and Deployment.
Progentís Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or mid-size business integrate and support Ciscoís security and VPN technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are simple to administer and provide the flexibility to evolve with your growing business needs. Progentís Cisco-Premier network consultants support Ciscoís comprehensive line of products aimed at preventing information pilfering, virus and worm outbreaks, Denial of Service attacks, and other threats to your network. Progent can help you integrate Cisco technology to get safe access, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central user access control foundation for user certification, authorization, and accounting from a graphical Web interface.