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Exchange Server 2010 Help:
System Design, Installation, Troubleshooting
Introduction to Microsoft Exchange Server 2010
Microsoft dramatically enhanced the world's leading messaging platform with the introduction of Exchange Server 2010. Innovative features included in Exchange 2010 accelerate return on investment by increasing system uptime and recoverability, simplifying management and support, improving collaboration, boosting performance and capacity, lowering equipment costs, eliminating expenses for outside services, and making it easier to comply with industry and government requirements for privacy, data protection, and auditing. Taken together, these improvement allowed Exchange 2010 to become a popular and productive messaging platform. Progent's Microsoft-certified consultants can help you assess the business value of maintaining your current Exchange 2010 environment or assist you to carry out a smooth Exchange Server 2013 migration or Exchange Server 2016 upgrade.
Important improvements in Exchange Server 2010 include:
This architectural innovation makes it easier and less expensive to configure redundant mailbox servers for improved uptime, implement continuous backup to safeguard your data, and achieve fast disaster recovery to minimize the impact of a catastrophic failure.
Improvements in disk I/O efficiency allow Exchange 2010 to support low-cost SATA disk drives so that organizations can easily afford to provide users with bigger inboxes, reducing administrative hassle and improving productivity.
Exchange enhances the productivity of remote workers and smart phone users by improving Outlook Web App (OWA) and by providing built-in synchronization support for virtually all smart phones including RIM BlackBerry and Apple iPhone.
New features such as speech-to-text preview and automated attendant allow businesses to replace legacy PBX and voicemail systems with an all-software solution powered by Exchange 2010 to cut service costs while improving business results.
Exchange 2010 provides new and efficient options for establishing and enforcing security policies, delegating routine administrative tasks to authorized managers and end users, defining data retention parameters to comply with government and industry requirements, and searching mailboxes to facilitate audits.
Exchange 2010 enhances system uptime by introducing Microsoft's new database availability group (DAG) model. A DAG is a set of mailbox servers that can recover automatically from disk or server breakdowns and continually backup Exchange 2010 databases to local or remote disk storage for fast restoration in case of a disastrous failure. A database availability group can have as many as 16 mailbox servers and can be configured without the need for additional clustering software. In case of a hardware breakdown, unassisted failover takes less than half a minute. Exchange 2010 also allows IT managers to move mailboxes to new servers without bringing down the system and disrupting productivity.
In addition to eliminating the cost and hassle of external clustering solutions, Exchange 2010's built-in clustering support allows you to achieve fault-tolerant redundancy with only two servers, half as many as Exchange 2007 requires. For ultra-high availability, Exchange 2010 also enables geographically separated datacenters by allowing site-to-site failover. Management of Exchange 2010 database availability groups is simpler than managing functionally equivalent clustering platforms and can be performed remotely to reduce administration costs.
Support for Low-cost Disk Drives
Exchange 2010 now supports SATA disk drives, the low-cost hard disks used in most personal computers. SATA disk support is possible because Exchange 2010 has dramatically accelerated its I/O architecture so that it can achieve acceptably high performance from commodity storage devices. Exchange 2010 offers unprecedented flexibility in configuring fault-tolerant disk subsystems by supporting storage area networks, direct attached SAS drives, or ultra-affordable Serial ATA disks.
The advantage of inexpensive disk storage is not simply that it allows businesses to save money on equipment. Low-cost drives mean that users can have substantially larger mailboxes without breaking their company's IT budget. Larger mailboxes, in turn, reduce the amount of time administrators spend trying to enforce stingy size limits, the productivity users lose trying to weed out non-critical messages, and the opportunities wasted when partners attempt to contact people with full mailboxes. Large mailboxes also set the stage for multi-media unified messaging which enhances productivity by centralizing access to email, IM, voice mail, faxes.
Improved Outlook Web App and Smart Phone Synchronization
In the area of client email software, Exchange 2010 supports Microsoft Office Outlook 2010 as well as previous versions of Office Outlook and Entourage for Mac. Exchange 2010 also includes a vastly enhanced release of Outlook Web App, Microsoft's renamed version of Outlook Web Access. This new edition of OWA allows users to benefit the advanced features of Office Outlook 2010 via any popular web browser including Firefox and Apple Safari. OWA also allows users to synchronize from virtually all smartphones including the RIM BlackBerry and the Apple iPhone.
A major enhancement to Outlook Web App is the display of every message in a folder on one web page. OWA users no longer have to go through the drudgery of repeatedly loading new pages in order to scroll through all the message in a large folder. OWA also supports Exchange 2010's new Conversation View, which automatically groups messages from the same thread. Conversation View makes it easy to locate the latest message in a thread and allows users to manage threads the same way they manage individual messages. All the messages associated with the same conversation can be saved, deleted, moved, and copied as a group, even if the messages within the group are in different folders. By eliminating excessive scrolling and offering Conversation View for dealing with message threads, OWA increases user productivity and improves business results. With Outlook Web App, users spend less time searching for vital messages and are less likely to overlook, forget, or lose important email.
The new version of OWA supported by Exchange 2010 further centralizes your messaging environment by utilizing Microsoft's ActiveSync to allow users to send SMS text messages. In addition, SMS messages that have been sent to a smart phone through EAS can be read from the Outlook Web App inbox.
Outlook Web App includes a variety of additional features designed to save time and improve collaboration. Advanced queries make it easy to find critical messages, enhanced calendar sharing and side-by-side calendar viewing simplify scheduling, and message filtering is easier thanks to convenient drop-down menus that include the most commonly used filtering options. You can also can integrate OWA with Skype for Business or Microsoft Lync Server, formerly Office Communications Server (refer to Skype for Business support and Microsoft Lync Server 2013 integration) so users can easily find out whether colleagues are available and decide the most efficient way to communicate with them.
Advanced Voice Mail Capability
Exchange 2010 offers breakthrough features that make it possible to replace a legacy PBX system and voicemail service with an integrated all-software solution, offering savings Microsoft estimates to be as high as 40%. Exchange 2010's new Speech to Text Preview automatically scans voice mail messages and converts them to text, allowing users to use their Inbox to scan their voice mail the same way they scan text messages. This eliminates the time that would otherwise be lost opening audio files and listening to voice mail only to find that it is inconsequential, and also prevents crucial voice mail from being ignored because the recipient is in a rush and only has time to glance through text messages. Exchange 2010's ability to convert voice mail to text messages also allows users to manage their voice mail as efficiently as they manage email by making it easy to sort, store, move, copy, and delete voice messages.
Exchange 2010 offers automated voice mail attendants to permit users to make customized menus to answer callers and guide them through navigation options. Users can also define answering rules to handle call transfers or to filter incoming calls by checking Caller ID or contact information. To deal with missed calls, Exchange 2010 can automatically send text messaging alerts to advise people of new voice mail. Exchange 2010 can enhance the security of your voice mail solution by allowing you to use Active Directory Rights Management Service to block protected voice mail from being forwarded to recipients who do not have authorization.
Improved Data Protection and Compliance
Messaging has traditionally been the area most vulnerable to security attacks in any OS platform, and Exchange 2010 builds on the strong security foundation developed for Exchange 2003 and Exchange 2007 to provide a messaging environment with a powerful array of options for delivering world-class protection. Exchange 2010 now allows you to automate a range of security policies that can be applied to messages based on the sender, the receiver (including recipient lists), or the contents of the message. Options include the ability automatically to encrypt messages, route them to additional personnel, postpone delivery pending approval, block them outright, or allow messages to go through but appending to them special headers or disclaimers to mitigate liability. You can also configure Exchange 2010 to search for specified keywords or patterns like credit card numbers or social security numbers in the message itself or in attachments.
Exchange 2010 makes it easier to achieve or validate compliance with industry or government security and audit standards and to speed up costly search processes such as legal discovery. A new mechanism for defining and enforcing data retention policies enables managers as well as end users to automate the process of saving messages and folders for specified periods. To facilitate auditing, Exchange 2010 provides a simple but powerful web-based tool that allows authorized users to conduct searches across multiple mailboxes.
How Progent Can Help You with Exchange Server 2010
Progent's Microsoft-certified Exchange experts can assist you to evaluate the costs and benefits of adopting of Exchange 2010 and help you create and carry out an affordable plan for upgrading to Exchange 2010 from Exchange Server 2007 or from the two most popular Exchange platforms no longer supported by Microsoft: Exchange 2003 or Exchange 2000. Progent's seasoned email migration consultants have the experience to design and implement an upgrade process that minimizes productivity loss, boosts security, improves fault tolerance, increases throughput and capacity, lowers operational and equipment costs, simplifies administration and support, and enhances the business value of your information network. Whether your move to Exchange 2010 is routine or complex, Progent has the knowledge to complete the job quickly and economically.
Progent offers a variety of consulting services to help you get all the benefits of upgrading to Exchange 2010. Progent's engineers can show you how to configure Exchange 2010 and Active Directory to enforce your security policies, deploy Exchange 2010 for non-stop operation, create a disaster recovery strategy that incorporates the advanced backup and restore features of Exchange 2010, and provide mobility consulting by offering services such as iPhone and iPad integration, Android phone and tablet consulting, and RIM BlackBerry expertise to make sure your mobile users have seamless access to all of Exchange 2010's messaging features. Progent can also provide consulting services for migrating from Exchange Server 2010 to Exchange 2013 or migrating to Exchange Server 2016.
Office 365 Exchange Online Integration with On-premises Exchange
Microsoft has made a strong effort to enable seamless hybrid networks that integrate Office 365 and on-premises installations of Exchange. This allows you to have certain Exchange mailboxes located on your physical datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can assist your organization with any phase of designing, integrating and debugging your hybrid Office 365/Exchange solution. Progent's Exchange consultants can deliver as-needed support to help you resolve challenging technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is carried out on schedule and on budget. For more information about Progent's online consulting support for hybrid Office 365 and on-premises Exchange systems, see Office 365 integration with on-premises Exchange.
Progent's World-class Online Consulting and Technical Support Services
Progent's expert engineering team specializes in delivering remote consulting and technical assistance in order to provide enterprise-class network support services at a price small businesses can afford. Remote support eliminates travel costs and improves business productivity by fixing problems quickly. Progent has been perfecting online support techniques for more than a decade and has delivered successful results to businesses in every state in the U.S. (Check out Progent's nationwide customer testimonials.)
Another important factor contributing to Progent's effectiveness is breadth of expertise. In addition to being a Microsoft-certified consulting firm, Progent has assembled an engineering staff that includes one of the world's largest independent teams of Cisco-certified CCIE network engineers, allowing Progent to resolve even the most complex issues involving network infrastructure. Added to this strength is Progent's team of CISA, CISSP, GIAC, CISM, and ISSAP certified network security engineers who can provide a wide range of remote services that include low-cost security inventories to evaluate the vulnerability of small business networks to both external and internal threats.
Progent's Consulting Services for Microsoft Server Products
For small and mid-sized companies across the United States, Progent's Microsoft-certified experts can provide computer help and professional consulting support for the entire family of Microsoft .NET Enterprise Servers and Windows Servers. Progent's migration, integration, update, and consulting services cover network architecture, configuration, and administration outsourcing for
project analysis and documentation, on-site and off-site
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Standard Help Desk Services or Shared Help Desk Call Center Support, comprehensive
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In case your business requires fast online support from a certified network expert, visit Progent's Emergency Online Computer Support.
Read more information concerning Progent's Consulting Services for Microsoft .NET Server Technology.
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Progent's Microsoft-certified consultants have over 10 years of experience planning, deploying, optimizing and troubleshooting System Center Operations Manager environments and can provide companies of all sizes expert remote or onsite consulting services for System Center 2012 Operations Manager. Progent can assist you to design an architecture for SCOM 2012 servers that provides the performance and availability needed to watch over your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to import and set up SCOM 2012 management packs based on industry best practices for monitoring network fabric as well as both Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive remote or on-premises troubleshooting to assist you to fix critical problems uncovered by SCOM 2012.
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Progent offers support expertise for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and maintain a WatchGuard Firewall appliance that fits your network security needs and budget. Progent can help you to manage legacy WatchGuard firewall appliances or migrate efficiently to current WatchGuard firewalls.
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ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior-based analysis tools to guard endpoint devices as well as physical and virtual servers against new malware assaults like ransomware and email phishing, which routinely evade traditional signature-matching anti-virus products. ProSight ASM protects local and cloud resources and offers a single platform to address the entire malware attack progression including blocking, detection, containment, remediation, and forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against new threats.
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Widows Server 2012 R2 Hyper-V advances the power of server virtualization in key areas including secure multitenancy, agile network infrastructure, cloud readiness, expandability and throughput, and fault tolerance. Progent's Microsoft-certified consulting experts can help your business to take advantage of Windows Server 2012 R2 Hyper-V to deploy and maintain virtual servers to reduce IT costs and enhance availability.
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Progent's Microsoft-certified SQL Server 2017 consultants can help your organization to plan and carry out an efficient upgrade from your current SQL Server deployment to SQL Server 2017.
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Progent practices knowledge transfer from Progent's support experts to customers. By educating clients to deal with problems that are within their comfort zone, Progent is able to concentrate on delivering high-value skills where Progent faces little competition. Small businesses who work with familiar freelance service providers or who maintain in-house IT personnel benefit when Progent transfers knowledge about critical technology and proven processes to make their IT environments more robust, protected, and productive.
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System Center 2016 Operations Manager is designed to ensure top performance and maximum uptime for critical workloads by providing centralized, mixed-platform monitoring of physical and virtual resources deployed throughout on-premises systems and private and public clouds. Progent's SCOM consulting team offers world-class online and onsite expertise to assist businesses of all sizes to design, implement, tune, enhance and troubleshoot Operations Manager 2016 deployments. Progent can assist your company to move to SCOM 2016 from earlier versions of Operations Manager or from other monitoring platforms, or integrate a variety of monitoring tools into a cohesive IT management ecosystem. Progent can also show you how to extend your SCOM 2016 scope to incorporate infrastructure based in public clouds including Microsoft Azure and Amazon AWS.
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Progent's Microsoft Certified engineers offer expert support for major deployments of Microsoft Exchange Server. Progent's consultants can show you how to prepare for multi-location Exchange Server 2007 rollouts or upgrades and can supply onsite personnel to help large companies with deployments of Microsoft Exchange in the or any area covered by Progent's engineers.
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Progent offers expertise for security auditing software such as Microsoft Baseline Security Analyzer for performing a variety of automatic system auditing scans to identify possible security problems. Progent has broad experience with security analysis tools and can help you to understand testing reports and respond effectively. Progent can show you how to build security into your company operations, install auditing software, define and implement a protected network environment, and suggest policies to maximize the safety of your IT system. Progent's security consultants are able to assist you to configure a firewall, design safe remote access to email and business applications, and install virtual private network. Progent's certified security consultants can also validate the protection of web-based software and can conduct comprehensive security assessments of enterprise-wide security to determine your company's compliance with key international security standards such as HIPAA, PCI, and ISO 17799.
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Urgent Exchange 2000 Server Upgrade Remote Technical Support
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Years of background with Microsoft's email technology has made Progent one of the most qualified IT consulting companies in California for configuring email systems powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small companies derive all the advantages of Exchange Server under common situations such as updating from Exchange 5.5, moving from an ISP-provided or POP3 Email environment, and outsourcing your Microsoft Exchange Server management.
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Progent can assist you in any and all facets of your upgrade to Exchange 2016 such as planning HA architecture for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization design; determining mass storage capacity required for your VMs, databases and logs; setting up hardware load balancing for fault-tolerant client access services; designing, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.
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Microsoft CRM helps small companies nurture profitable client interactions. Built-in Sales and Customer Service components allow in-house staff to share information to help improve selling success and deliver steady, effective customer service. Progent can set up the most sensible network infrastructure, including mobile wireless connectivity, to support MS CRM, and Progent's Experts Team can supply your company with a certified MSCRM professional who can show you how to combine Microsoft CRM with your sales or customer service databases.
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Progent's expert consultants can show you how to define and implement a smooth in-place Microsoft Exchange 2003 migration strategy that avoids productivity downtime, simplifies ongoing service demands, and makes your Exchange Server 2003 easy to administer. For complicated multiple server or multi-location migrations, Progent offers the experience to complete your project quickly and affordably. Progent's Exchange 2003 support, repair, and consulting services include assistance with the configuration of third-party enhancements of Exchange Server 2003 that are in keeping with your business needs.
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Progent offers support services for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to choose, configure, and maintain a WatchGuard Firewall/VPN appliance that aligns with your network security requirements and budget. Progent can help you to manage legacy WatchGuard firewall appliances or upgrade efficiently to current WatchGuard firewalls.
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Progent's Microsoft-certified consultants can provide remote or onsite support to help organizations of all sizes to design, deploy, administer, and repair a backup-and-restore system based on System Center 2012 Data Protection Manager. Progent can help you to upgrade from older releases of SCDPM or from another backup/recovery platform, and Progent can optimize your Data Protection Manager deployment for onsite, cloud-based, or hybrid datacenters. Progent can provide as-needed support for fixing particularly challenging issues, or comprehensive project management support. Progent can also help your business to design SCDPM 2012 into a comprehensive disaster recovery strategy.
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wireless LAN controller IT Consultant
Progent can help your business to configure Cisco Wi-Fi controller appliances to manage and monitor wireless LANs of any size. Progent can help you to administer and troubleshoot your current Cisco-based Wi-Fi environment or implement a smooth upgrade to Cisco's modern Wi-Fi controller solutions.
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Progent's Apple Mac networking engineers can help you with a broad array of system foundation issues including network architecture, remote and mobile access, internetwork communication, security, and emerging technologies including VoIP and high-speed wireless networking. For business networks built solely on Apple Mac OS X or for environments incorporating a mix of Mac, Linux/UNIX and Windows based servers and workstations, Progent has the experience and depth to deal with the challenge of designing, configuring, and maintaining a system infrastructure that is reliable, secure, efficient and supportive of your business objectives. Progent can show you how to configure Apple’s Xserve enterprise servers, Xserve RAID non-stop storage systems, and Xsan storage area network systems. Progent can also provide certified professionals to help you with Cisco routers and switches.
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Progent can help businesses of all sizes to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and libraries; design, integrate, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class monitoring and reporting. Progent can help your business to move from an older version of System Center Virtual Machine Manager or from another management system, and Progent can show you how you to enhance and repair your current SCVMM 2012 environment so you realize maximum business value.
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Meraki Wi-Fi Access Point Online Support Services
Meraki Wi-Fi AP Remote Support
Progent's Meraki Wi-Fi AP consultants provide online and onsite support services to assist businesses of any size to design, deploy, manage, expand or debug Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist you to set up and manage Cisco's Meraki-based Wi-Fi networks for sites that range from a teleworker's home or a remote office to a large campus or a nationwide enterprise. Progent can also help you to integrate other Cisco technology including switches, ASR routers and firewalls to create a cohesive network infrastructure that provides identical connectivity, performance, security compliance, ease of management and availability for wired and Wi-Fi users irrespective of their mobility or device.
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Cisco offers an extensive product line of routers that includes routers built to provide the protection, performance, and availability required by organizations ranging from small businesses to worldwide enterprises and service providers. Cisco routers include support for redundancy, automatic failover, and redundant power for improved fault tolerance and system uptime. Progent can show you how to choose and integrate Cisco routers to establish a reliable foundation for your IT system and to make it easy to expand as you add new users, start new offices, install new services, open your network to customers and partners, and manage a more mobile workforce. Progent can provide help with a range of routers based on Cisco's IOS operating system, including the Cisco 800 family of small office routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, Cisco CRS Carrier Routing System for core Networks, as well as older 2500 and 2700 Series Routers.
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