Microsoft Gold-Certified Consulting
Microsoft Exchange 2010 Server Help:
System Design, Technical Support, Problem Solving
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24-7 School Wireless Case Studies
Case Study Proxim Wireless
Progent delivered a wireless networking environment that enabled a school to increase productivity and avoid the recurring costs of a dedicated link. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim wireless bridge is designed for connecting separate locations up to 2.5 miles apart and can extend to even longer ranges. This wireless alternative offered better bandwidth and dependability than recourse to amplifying the 802.11b wireless connection, and since it uses the 5.8Ghz band it provided immunity to outside interference.
SQL Server 2016 PolyBase Online Technical Support
Troubleshooting SQL Server Management Studio
Microsoft SQL Server 2016 introduces major improvements in speed, capacity, data security, uptime, BOYD support, and integrated business intelligence. New features include PolyBase for processing SQL and NoSQ databases in one appliance for big data applications, R language support, Always Encrypted mode, Mobile Reports, and seamless management of on-premises and cloud-based resources. Progent's Microsoft-certified consulting team can provide remote and onsite support to help organizations of all sizes to deploy, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft technologies such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Technical Support Organizations Microsoft and Apple Mac Desktop
Network Design Consultant Microsoft Mac and Linux Desktop
Progent can deliver a wide range of affordable consulting and support services to assist your company to install, configure, repair, and manage workstations and laptops based on Windows, macOS and OS X, or various editions of Linux. Progent can provide on-premises or online assistance for individual machines or notebooks or work with you to plan and implement a large-scale rollout of new or revised operating system platforms and business applications. Progent can also provide engineers and technicians to help you to plan for and complete an office relocation or merger organized to cause minimal interruption to your business.
Consultancy 64-bit Computing
64-bit Upgrade Remote Consulting
Progent’s Microsoft-premier consultants can assist you to enhance your application servers and/or desktops from 32 bits to 64 bits. Progent can help you to understand the risks and advantages of migrating to 64-bit processing, design an efficient migration process that minimizes business interruptions, and provide economical, expert remote help to assist you to install 64-bit operating systems and application programs on your existing hardware.
Oracle RDBMS Designer
Oracle Enterprise Manager Specialists
Progent offers affordable online access to a certified Oracle database administration expert or an Oracle software programmer. Progent can provide comprehensive DBA services for any version of Oracle's RDBMS platform and can also help design, build, enhance, or fix Oracle applications based on SQL and PL/SQL stored procedure programming language. Progent also offers support for Data Guard and Streams replication tools and Oracle Database Resource Manage.
Specialist Microsoft SBS 2008
IT Consultants Small Business Server Premium Add-on
Microsoft Small Business Server (SBS) is an affordable suite of essential servers that offers the foundation for a feature-rich but manageable information. The integration requirements of the Microsoft .NET functions included with Small Business Server 2011 requires an IT expert with real-world expertise and extensive knowledge in designing and building cohesive end-to-end information technology systems. Progent's Microsoft-certified consultants have broad backgrounds with the technologies incorporated in SBS 2011 and Microsoft SBS 2008. This experience ensures you success in installing, administering, and troubleshooting IT environments powered by the SBS suite of servers and programs.
Exchange Server 2016 Migration Specialist
Exchange Server 2016 Migration Planning Professionals
Progent can help you in all facets of your migration to Exchange Server 2016 such as planning high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V design; specifying mass storage requirements for your virtual machines, databases and log files; configuring hardware load balancing for high-availability CAS services; designing, setting up and testing Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.
Windows Server 2016 and System Center Network Consultants
24x7 Remote Technical Support Windows Server 2016 Fault Domains
Progent's Windows Server 2016 disaster recovery consultants can assist you to plan and deploy a disaster recovery system based on Microsoft's cloud-tested Failover Clustering technologies including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using industry-standard equipment, Virtual Machine Load Balancing for improving the speed and fault-tolerance of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for easy, affordable creation of a stretch cluster quorum arbitration point.
Microsoft Consulting Best Practices IT Consultants
Microsoft Certified Expert Company-wide Standards for Best Practices Engineers
Progent’s staff of Microsoft and Cisco Premier consultants average longer than ten years of real-world industry background, at the front lines of network support, performing a broad variety of IT projects for a large array of businesses. Every Progent support professional shares a proven collection of personal best practices which are incorporated into company-wide leading practices training that Progent instills in its support personnel. This guarantees that you get not only expert technical help, but also a support engineer with proven approaches for using computer knowledge to fix real-world network problems quickly.
UNIX, Windows Consulting
UNIX, Windows Consultancy
Progent's UNIX platform support services provide small businesses and developers help with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of expertise provides you with a convenient single source to show you how to build and maintain a secure and reliable mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
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After Hours UNIX with Windows Network Engineer
Consultant UNIX with Windows
If you are developing UNIX or Linux applications on a network that includes Microsoft Windows-based servers, desktops, and office applications, Progent offers comprehensive IT outsourcing that allows you to concentrate on your area of strategic expertise without the constant distraction of maintaining your company information system. By using automated network monitoring and by providing online and on-site support when your business needs it, Progent represents an economical alternative for managing an IT network that provides high reliability, protection, and efficiency. Progent's developer support services include full-service information technology outsourcing, virtual server infrastructure, online and on-site support and troubleshooting, 24x7 monitoring services, and Helpdesk services.
Skype for Business Video Interop Server Professional
Skype for Business Persistent Chat Consultant Services
Microsoft Lync 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, and both IP-based and traditional public switched telephone network telephony. Microsoft Lync Server 2010 can extend the capability of Exchange, SharePoint and Office desktop or cloud-based Office 365 and streamlines management through integration with Windows AD. Lync 2010 can also cut capital and operational costs by doing away with Voice-over-IP equipment and subscription fees, PBX gear, or legacy teleconferencing solutions. Progent's Microsoft-certified IM and Presence consultants can provide online and onsite support to assist your company to maintain and repair your existing Lync 2010 environment or assess the benefits of upgrading from Lync to Skype for Business, which is the renamed and revamped version of the product family. Progent can also help your organization to plan and carry out an efficient Skype for Business upgrade.
CRISC Certified Risk and Information Systems Control Auditor Consultant
CRISC Certified Network Risk and Information Systems Control Architect Engineer
Progent can provide the services of a CRISC-certified risk management consultant to help your company to design and deploy an enterprise risk management strategy following leading practices identified by CRISC and crafted to match your company's risk tolerance, business goals, and IT budget.
ISA 2000 Server Integration Services
Immediate Microsoft ISA 2004 Server Engineer
Progent’s Microsoft certified consultants provide small and midsize businesses expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers include a full featured application-layer aware firewall that can secure your IT system from attack by external and internal sources. Forefront Threat Management Gateway and ISA Server perform thorough examination of Internet protocols such as Hypertext Transfer Protocol, which enables these products to uncover many threats that can get by traditional firewalls. The integrated firewall and VPN structure of Forefront Threat Management Gateway and ISA Server support stateful filtering and inspection of all VPN traffic. ISA Servers are the centerpiece of Microsoft's system security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you strengthen your network protection through experienced design and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft consultants can assist your company to configure Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or upgrade smoothly from ISA Server environments to Microsoft Forefront Threat Management Gateway.
24x7 Network Remote Troubleshooting
System Center MOM Consultant
Remote 24x7 network monitoring, automated alarms, and actionable reports are crucial to preserving the proper operation of your IT system and avoiding preventable and costly downtime. Remote Monitoring and Management solutions have progressed to the point that businesses of all sizes can get a degree of protection that was once limited to large enterprises. Progent can provide a variety Remote Monitoring and Management options delivered as low-cost service packages designed to assist you to identify and fix a an array of IT network problems before they get big enough to impact productivity.
Consulting Services Microsoft Exchange Server 2010 Upgrade
Exchange 2003 to Exchange 2010 Upgrade Consult
Progent's Microsoft-certified consulting experts can assist you to assess the benefits of Microsoft Exchange 2010 for your company and can assist your IT staff to plan and implement an efficient upgrade to Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange 2007 Server that will offer fast ROI by improving your productivity, cutting the cost of equipment and service, simplifying management, and integrating your key communications technologies.
Work at Home IP Voice Consultants
24/7 Remote Workers IP Voice Integration Support
Progent can assist small and mid-size businesses to implement VoIP platforms to give their at-home employees the benefit of seamless extensions of the corporate phone infrastructure.
Dynamics GP Development Specialist
Dynamics GP BizTalk Adapter Services
Progent's background delivering Microsoft .NET support and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and other developer tools make it possible to create specialized mission-critical programs and eCommerce solutions that operate transparently with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP reporting services can show you how to create reports that let you track your business more thoroughly, turning raw information into valuable understanding of your business.
Top Ranked Outsourcing Flex Series Wireless Controller
Flex Series Wireless Controller Consultant
Progent's Wi-Fi consultants can help you to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to maintain and troubleshoot your current Cisco Wi-Fi environment or implement a smooth migration to Cisco's modern Wi-Fi controller solutions.
Engineers Email Link Protection
ProSight Outbound Email Filtering Technology Professional
Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to deliver web-based control and world-class protection for your email traffic. The hybrid architecture of ProSight Email Guard integrates a Cloud Protection Layer with a local gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter acts as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This reduces your exposure to external attacks and saves system bandwidth and storage. Email Guard's on-premises security gateway appliance provides a deeper layer of inspection for incoming email. For outgoing email, the on-premises gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also help Exchange Server to monitor and protect internal email that stays within your security perimeter.
24 Hour Professional Services Documentation
Service Reports IT Consultants
Progent uses a sophisticated service reporting system that stores and formats complete documentation for all billed support activities. Unlike many independent consultants or local service organizations who provide minimal documentation or specifics of tasks done, every service provided by Progent is tracked by comprehensive documentation. Every Progent staff member has access to the service reports transmitted by every consultant to every customer. The practice of detailing and archiving service activity allows more efficient support and avoids a slew of common misfortunes such as when a support customer is virtually held captive to a consultant who refuses to release the keys to the kingdom.
Network Engineer Microsoft Exchange 2003 Upgrade
Exchange 2003 Server Upgrade
Progent's expert consultants can help you define and deploy a smooth in-place Microsoft Exchange 2003 upgrade plan that minimizes productivity disruption, simplifies ongoing support demands, and makes your Exchange 2003 Server easy to administer. For complex multi-server or multi-location upgrades, Progent offers the experience to finish your move quickly and affordably. Progent's Exchange Server 2003 help, troubleshooting, and design offerings include assistance with the integration of outside vendor add-ons to Microsoft Exchange Server 2003 that are in keeping with your business goals.
Expert Microsoft Certified Windows Server 2000 Upgrade Consulting
Windows 2000 Server IT Consultants
Progent's Microsoft-certified Windows 2000 Server consultants can provide computer help and information technology consulting services for the entire family of .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Microsoft Windows Server 2000 integration, update, and troubleshooting offerings include network design, deployment, documentation, local and off-site support, Call Center outsourcing, professional security analysis, full service outsourcing, and cost-effective co-sourcing.
SQL Server 2012 AlwaysOn Failover Cluster Support Outsourcing
Microsoft SQL Server 2012 Engineer
Progent offers the expertise of certified engineers as well as experienced software developers, DBAs, project managers, network infrastructure architects, business continuity planning specialists, and data security professionals to assist your business to evaluate the likely benefits of Microsoft SQL Server 2012 for your business, install test systems at your datacenter or at Progent's test lab, plan and carry out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from legacy database platforms, and configure an efficient and secure IT infrastructure that lets you realize the full strategic benefit of SQL Server 2012.
Small Business Network Consultants Access to External Support Databases
Consultancy Firm Best Practices
Progent’s staff of Microsoft and Cisco Premier Certified consultants average more than a decade of real-world industry experience, at the forefront of IT service, executing a broad variety of technical tasks for a large mix of customers. Every Progent consultant shares a refined set of individual best practices that are incorporated into company-wide best practices standards that Progent instills in its support personnel. This guarantees that you get not just expert IT help, but also a support engineer with field-tested approaches for using computer knowledge to solve real-world IT problems quickly.
Microsoft Office 2003 Migration Company
Microsoft Office System Small Business Network Consulting
Progent’s IT outsourcing packages provide affordable computer support for small companies. Whether it includes designing system infrastructure, setting up an in-house Help Desk or outsourcing a one, rolling out a new email system, monitoring your system, or creating a web-based eCommerce solution, outsourcing your IT technical services can reduce expenses and minimize uncertainties, permitting network support budgets to increase in a more moderate and controlled fashion than is feasible by building up a large, knowledgeable in-house network support staff. Progent’s Outsourcing White Paper and flyers show how Progent can enable you to create a protected and highly available system foundation for your vital applications based on Microsoft Windows such as Office XP, Microsoft Office 2003, and Office 2000.
Microsoft Experts SQL Server Technical Support Services
Top Microsoft SQL Server 2019 Consulting Services
Progent’s Microsoft certified professionals can provide small and medium size businesses advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that enables the speedy creation of enterprise-class business applications that offer your business a competitive advantage. SQL Server provides built-in support for XML and the ability to query across the Internet and beyond the firewall. In addition to offering expertise, maintenance and problem solving services, Progent’s SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your IT system. Progent can also help you migrate from earlier editions of Microsoft SQL Server to SQL Server 2005.
SCDPM 2012 Disaster Recovery Network Engineer
SCDPM 2012 Backup and Restore Consulting
Progent's Microsoft-certified consultants offer remote or onsite expertise to assist organizations of all sizes to design, deploy, administer, and troubleshoot a backup-and-restore solution based on System Center 2012 Data Protection Manager. Progent's consultants can help you to migrate from earlier releases of SCDPM or from a different backup/recovery system, and Progent can optimize your Data Protection Manager deployment for onsite, cloud-based, or hybrid environments. Progent offers occasional support for resolving especially challenging problems, or full project management support. Progent can also help your business to design SCDPM 2012 into an enterprise-class disaster recovery strategy.
Windows 2012 Failover Clustering Specialists
Computer Consultants Windows 2012 Cluster Shared Volumes
Progent's Microsoft-certified failover clustering consultants can help companies of all sizes to evaluate the benefits of utilizing Windows Server 2012 failover clustering to build a powerful high-availability/disaster recovery strategy, help you to plan and deploy a Windows Server 2012 system, provide online and on-premises consulting services and technical support for clusters that include physical servers or virtual ones, and show you how to streamline the management of failover clusters.
Best Microsoft Azure hybrid cloud integration Consultant Services
Consultant Services Amazon AWS hybrid cloud solutions
Progent can provide advanced online support to help businesses integrate their information networks with popular public clouds such as Azure and Amazon AWS. Progent can assist your it team to design and administer cost-effective environments that support Windows and Linux systems and applications in either cloud-based systems or in hybrid network models that combine on-premises resources along with public clouds. To assist you to integrate cloud services with physical datacenters, Progent offers a range of public cloud migration services that include Microsoft Azure enterprise hybrid cloud design and integration consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has over 15 years of background providing advanced consulting expertise online, and Progent can make sure you complete your cloud integration projects quickly and affordably.
IT Consultants Microsoft Exchange Server 2016 Upgrade Planning
Microsoft Exchange Server 2016 Upgrade Professionals
Progent can help you in all facets of your migration to Microsoft Exchange Server 2016 such as designing high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your virtual machines, mailbox databases and log files; setting up hardware load balancing (HLB) for fault-tolerant CAS services; designing, setting up and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Linux Network Monitoring, Nagios and MRTG Engineer
Linux Network Monitoring Support Outsourcing
Network monitoring ordinarily involves tracking a network’s resource usage in order to uncover data traffic bottlenecks or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring utilities that run under Linux or UNIX and can be used to monitor mixed-platform networks where UNIX and Windows operate together. Progent's system support consultants can help you take advantage of both these programs to optimize and troubleshoot your network. Progent's Linux support services offer small companies and programmers assistance with managing and supporting UNIX/Linux and Solaris systems that coexist with Windows-based technology.
24 Hour Information systems Security Outsourcing SonicWall NSA 2650 Firewall
SonicWall NSA 9450 Firewall Network Security Testing
Progent's certified SonicWall firewall consultants can help you configure, manage, and tune SonicWall firewall appliances including the current SonicWall TZ and NSa families of appliances and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and CISA-certified cybersecurity experts can help you incorporate SonicWall firewalls into an end-to-end network protection solution and build protection into your business practices.
Desktop Help Desk Services Troubleshooting
Online Troubleshooting Help Desk Management Services
Progent’s Help Desk Co-management service makes it possible for your IT organization to share the load for Help Desk support transparently between your IT team and Progent's nationwide pool of certified desktop support engineers and matter experts (SMEs). Progent’s Co-managed Help Desk service is a collaborative support solution based on the leading shared professional services automation (PSA) tool for managing service requests, ticketing, ownership, status tracking, and reporting.
SBS Premium Add-on Technical Support
Microsoft Small Business Server 2008 Online Support Services
Microsoft Small Business Server is an affordable collection of essential servers that offers the basis for a powerful but manageable IT network. The integration requirements of the Microsoft .NET components bundled with Microsoft Small Business Server calls for an IT consultant with hands-on expertise and extensive knowledge in planning and implementing effective and comprehensive information technology systems. Progent's Microsoft-certified consultants have broad experience with the technologies built into Microsoft SBS 2011 and Microsoft SBS 2008. This experience assures you success in deploying, administering, and troubleshooting IT environments based on the Microsoft SBS line of servers and applications.
Open Now Windows 7 Backup and Restore IT Consulting
Microsoft Windows 7 Migration Remote Consulting
Progent's certified consultants can provide offsite and onsite consulting services to assist your company to manage, support, and troubleshoot computers powered by Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, network security, backup and restore, online connectivity, smartphone and tablet integration, Wi-Fi configuration, and remote network monitoring and alerts.
Small Business Networking Organization
Tech Consultant Small Business
Progent is a pioneer in cost-effectively providing enterprise-class IT help to small companies. Progent's success in handling the IT support needs of the historically underserviced small business sector is the combined result of major technical and process innovations that have eliminated a great deal of the traditional costs out of managing IT support, added unprecedented technical skill into the IT service system, and significantly streamlined the repair process.
IT Consultant Microsoft Data Protection Manager 2012
Data Protection Manager 2012 Computer Consultant
Progent's Microsoft-certified consultants can provide remote or onsite support to help organizations of any size to plan, implement, administer, and troubleshoot a backup/recovery system based on System Center 2012 Data Protection Manager. Progent can assist you to migrate from earlier releases of SCDPM or from a different backup/recovery system, and Progent can integrate your Data Protection Manager deployment for onsite, cloud, or hybrid environments. Progent offers occasional support for resolving especially challenging issues, or full project management services. Progent's consultants can also help you to incorporate SCDPM 2012 into an enterprise-class disaster recovery strategy.
Microsoft Windows 8.1 Evaluation Technical Support
Online Help Windows 8.1 Wireless
Windows 8.1 is engineered to power computers from smartphones and tablets to power-user desktops. An abundance of innovative capabilities, including its touchscreen support and iconic tile user interface, offer a broad selection of advantages for organizations who understand how to exploit them. Progent's Microsoft-certified consultants can assist bring your business up the learning curve with Microsoft Windows 8.1 and show you how to derive maximum competitive advantage from the product's many new and enhanced technologies.
Technology Consulting Windows Server 2019 PowerShell
Award Winning Computer Consultant Windows Server 2019 Kubernetes Containers
Progent's Windows Server 2019 disaster recovery/business continuity preparedness consultants can assist your business to design a disaster recovery system based on Microsoft's cloud-tested Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Biggest Juniper Junos Network and Security Manager Consultant
Juniper Junos Security Group
Progent's Juniper-certified network consultants can help your company to plan and deploy Juniper Firewall and VPN technology, enhance and support your infrastructure, and upgrade smoothly from outdated equipment to the latest releases. Progent's Junos OS consultants can also offer expertise with Juniper's premier network control software to help your business to simplify the administration and improve the security of your Juniper VPN appliances and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS operating system productss and can help you manage networks that include a mix of Juniper's software platforms.
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