Progent uses a sophisticated service reporting system that records and formats complete documentation for all billed services. Unlike some independent consultants or small service firms who provide scant documentation or specifics of services performed, each service delivered by Progent is accompanied by comprehensive documentation. Each Progent staff member has use of the support documentation transmitted by every consultant to every client. The practice of documenting and organizing support records allows more effective support and avoids a variety of common problems such as when a service client is virtually held captive to a consultant who won't let go of the keys to the kingdom.
Progent can help your organization to plan a migration to Teams from Skype for Business Online or Lync Server and install, manage, and troubleshoot a cloud or hybrid deployment of Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your phone infrastructure.
Progent's seasoned solution designers and programmers can assist your company to create enhancements to Microsoft GP that address the special requirement of your organization while retaining the advantages of seamless Windows integration. Progent can also provide help with a range of development technologies that can be utilized to build user-interface and data integrations with Microsoft GP. These integration tools include Microsoft Dexterity, Modifier with VBA, Visual Studio Tools for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Dynamics GP, and Integration Manager.
After Hours Cisco RADIUS Security Help and Support VPN Specialist
Cisco's security and remote access solutions for small to mid-size companies represent a complete range of easy-to-administer security hardware and software to help you protect your wired and wireless network infrastructure. Cisco's VPN product family includes switches, firewalls, and Virtual Private Network solutions. Progent's professional consulting staff includes experienced specialists with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional certifications who can assist your company to evaluate Cisco VPN, Cisco RADIUS Security, and additional Cisco protection technologies that fit most closely with your business objectives.
Progent is one of the most qualified network support companies for integrating email systems based on Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size companies get all the advantages of Microsoft Exchange 2000 for common scenarios such as upgrading from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 Server support.
Progent offers the support of a senior specialist with extensive hands-on experience installing, maintaining, and enhancing video conferencing systems from leading suppliers including Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your in-house network management team, your Internet Service Provider, and your video conferencing technology vendor to help your organization maximize the business value of your telepresence solution.
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that embodies over 25 years of background assisting manufacturing and distribution companies to simplify complex supply chains and streamline critical processes in order to bring products to market quickly and adhere to customer schedules dependably. Progent offers the skills of an ERP specialist with more than 20 years of experience with the Infor CloudSuite Industrial/SyteLine product family. Progent offers remote or onsite consulting that spans from occasional guidance to end-to-end solution design and project management outsourcing or co-sourcing. Sample services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, customization, Configure/Price/ Quote, web site integration, debugging, data conversion, Microsoft 365 integration, disaster recovery planning, and DBA services.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to help keep your IT system running at peak levels by checking the state of vital devices.
Progent's certified cybersecurity consultants can run NodeZero-based PEN tests to verify your security defense systems and policies are correctly configured and effective.
Progent can assist your organization to plan a migration to Teams from Skype for Business Online and install, manage, and debug a cloud or mixed deployment of Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your phone system.
Progent's certified SonicWall firewall experts can help you deploy, maintain, and troubleshoot SonicWall firewall products including the newer SonicWall TZ and NSa families of appliances and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISM and GIAC-certified network security experts can help you incorporate SonicWall security gateways into a complete network protection plan and design security into your business practices.
Progent has over two decades of background configuring, maintaining and troubleshooting the core components that make up System Center and can assist you to design, configure, support, and fix your Microsoft System Center 2012 R2 solution to optimize the uptime and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-based fabric. Progent can assist you to migrate to the latest version of Microsoft System Center from an earlier release or from another datacenter management solution to provide the advantages of enterprise-class provisioning, centralized management, security, plus infrastructure and critical application performance monitoring.
Progent is looking for a variety of full-time workers such as solutions-driven Microsoft Certified Systems Engineers; network consultants who have Cisco CCNP or CCIE credentials; and specialists in fault-tolerant network design with backgrounds in mobile connectivity, wireless integration, non-stop environments, disaster recovery planning, data protection, and VMware technology. We are also looking for workstation support technicians, off-site troubleshooting specialists, and CISSP or CISM accredited security consultants. Progent is also seeking experienced managers and administrators able to operate efficiently in Progent's dynamic, virtual office model. Progent works with freelance consultants who have proven knowledge and working background in important IT areas beyond our main service concentration. Our Experts Team includes contractors who can provide advice and programming services for strategic solutions that include MRP, Enterprise Resource Planning, or CRM; have deep knowledge of non-Microsoft operating systems such as Linux, Apple OS, or Solaris, or can provide expert skills in areas such as telecommunications, web site design, Electronic Data Interchange, eCommerce, or database management. Freelance consultants premier by Progent coordinate with Progent's in-house consultants to deliver end-to-end IT services for small and midsize business networks.
Hyper-V 2016 utilizes core technologies first developed for and refined on Azure, among the world's largest public clouds. This significantly enhances the suitability of the Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by improving data security, availability, expandability, manageability, reliability and disaster recovery. Progent's Microsoft-certified consulting team can assist you to evaluate the advantages of Hyper-V 2016 for your organization, set up test systems to verify the ability of Hyper-V 2016 to run your critical applications, design a cost-effective network topology for a cloud-centric or hybrid deployment, develop and carry out a smooth upgrade strategy, train your IT administration and technical support personnel, and deliver as-needed consulting and debugging support to make sure that your Hyper-V 2016 solution delivers the highest possible business value.
Progent's Microsoft-certified experts can provide businesses of all sizes consulting, troubleshooting, and application development expertise for Microsoft SharePoint and SharePoint Online. SharePoint is an advanced solution that uses web technology for efficiently connecting people, groups and information. SharePoint Server provides a common location for your workers or customers to connect to, manage, distribute and interact with relevant information, files, and applications and to interact with one another. Microsoft SharePoint enables quicker and better decisions, more effective access across groups and more economical business practices. Windows SharePoint Services join workers, customers, teams and major tasks with the knowledge they've created in a manner that makes data convenient to locate, download and apply. Progent's SharePoint experts can help your organization to support your existing SharePoint solution or migrate to the current release of SharePoint Server or to SharePoint Online.
Progent offers companies of any size expert consulting for Intrusion Protection products and IPsec VPN solutions from leading firewall and Virtual Private Network security vendors including Palo Alto Networks, Check Point Software, Juniper, Fortinet, and SonicWall. Progent can help you design a comprehensive security plan and select the right products from a variety of suppliers to achieve your security objectives while staying within your spending restraints.
Progent's certified professionals can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and migration plans, tune your network for on-premises, multi-site, cloud-based, and partial-cloud environments, train your IT management team, create an enterprise-wide security plan, automate IT management, help with application development, and build and validate a disaster recovery/business continuity plan.
Microsoft Exchange Server 2013 incorporates significant enhancements to the capabilities of its predecessor Exchange Server 2010 and delivers important new features as well as a revamped structure. These improvements favorably impact key areas including ease of administration, availability, security, cost of ownership, collaboration, expandability, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting professionals can assist your organization to evaluate the potential advantages of upgrading to Microsoft Exchange 2013, design an efficient validation and rollout plan, and train your IT team to maintain your Microsoft Exchange Server 2013 environment. Progent also offers affordable online support and management services for Exchange 2013.
Progent's Windows Server 2019 disaster recovery planning experts can assist your business to design a disaster recovery system based on Microsoft's advanced Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Exchange 2007 to Exchange 2010 Upgrade Professionals
Progent can show you how to design, deploy, manage, monitor, and troubleshoot a viable Wi-Fi LAN architecture, select sensible products, and integrate access points, wireless bridges, antennas, wireless controllers, and various wireless accessories. Progent can also show you how to put together a thorough 802.11ac wireless network security strategy that is well aligned with the security strategy for your overall business network.
Progent can help you to understand the wealth of subscription options offered with Microsoft 365, formerly branded Office 365, and configure your network with Microsoft 365 so you derive maximum business value. Progent supports multi-vendor environments that include Windows, macOS, and Linux software. Progent can also help your business to build and maintain hybrid networks that transparently integrate local and cloud-based resources.
Progent is one of the most qualified network consulting companies for integrating email and messaging solutions powered by Exchange 2000. Progent is skilled in helping small companies get all the benefits of Exchange Server 2000 for typical scenarios including updating from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and using managed services for your Exchange 2000 Server support.
Progent can provide the affordable services of remote Internet connectivity consultants to assist your company to assess or update your Internet services so your Internet access solution meets your business requirements. Support services provided by Progent's engineers include evaluation of your existing bandwidth use, vendor and plan comparison and ordering, network provisioning, and managing a seamless move to a different ISP and/or service arrangement. Network provisioning can include optimizing existing routers and deploying additional ones, setting up firewalls, and designing fault-tolerant Border Gateway Protocol architectures.
ProSight Reporting is a growing line of in-depth reporting utilities designed to integrate with the top ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent offers expert support for every step of your Microsoft Exchange 2010 migration including outsourced or co-sourced project management services, site readiness preparation, project design and documentation, cost estimates of new software licenses and equipment required, recommended sourcing, pilot verification at client site or at Progent's test lab, setting up transitional coexistence between Exchange 2010 and Exchange 2003 or 2007, implementation of the production system, decommissioning the old system, and webinar training for customer's IT group and end users.
Progent's ProSight Virtual hosting services offer small and midsize businesses a variety of benefits such as reduced capital expenditures, savings on operational costs, improved executive focus, enterprise-class protection, enhanced fault tolerance, and regulatory compliance.
ProSight Reporting is an expanding line of in-depth reporting plug-ins designed to integrate with the industry's leading ticketing and remote network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Exchange Server 2013 incorporates significant enhancements to the capabilities of Exchange Server 2010 and introduces important new features as well as a redesigned architecture. These improvements favorably impact key areas like ease of administration, high availability (HA), compliance, cost of ownership, collaboration, extensibility, throughput, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting experts can help you understand the potential advantages of upgrading to Microsoft Exchange 2013, create an efficient test and deployment plan, and educate your IT staff to manage your Exchange 2013 solution. Progent also offers ongoing online consulting and management for Microsoft Exchange Server 2013.
Progent's temporary IT staffing services allow you to meet sudden increases in demand for IT professionals without incurring the expense and hassle associated with vetting and recruiting experienced technical help and without increasing your permanent workforce.
Progent provides nationwide remote technical support and troubleshooting services for businesses that operate Sun Solaris networks or whose IT systems include a combination of Solaris and Microsoft Windows technology. Remote IT help provides optimum leverage for your IT budget by preserving user efficiency and shortening the hours charged for computer repair services. Sophisticated remote access technology and skilled service specialists and engineers combine to enable Progent to solve most network issues without squandering time and money by going to your site. In the vast majority of situations your IT issues can be remediated over the phone or via a mix of phone support and online network analysis. Progent can offer the services of Cisco CCIE infrastructure engineers and CISSP and ISSAP certified security professionals to help with the most challenging network problems.
Global Information Assurance Certification was established in 1999 to certify the knowledge of information technology security experts. GIAC certifications are recognized by businesses and institutions around the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer expertise with any of the security disciplines covered under GIAC accreditation such as auditing network vulnerability, incident handling, traffic analysis, web services security and security information and event management (SIEM) solutions.
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files stored on your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
Progent's consultants have supported Dynamics GP and Great Plains ERP software for more than two decades and Progent has delivered system integration, customization, education, and debugging services since the product's debut. Progent offers advanced expertise for updating legacy Dynamics GP/Great Plains deployments. Progent can assist your business to design, test, and implement an efficient upgrade from a a legacy version of GP to the latest version of Microsoft Dynamics GP.
Cisco's Meraki family of switches are intended for environments that go from branch offices to large campuses. Progent's Cisco-certified CCIE consultants offer cost-effective remote consulting to help you to design and implement a productive network architecture that incorporates Meraki switches, streamline network monitoring and administration with Meraki's cloud-based management tools, set up policies to maintain security and compliance, develop and validate a disaster recovery plan, and resolve issues related to any facet of your Meraki deployment. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to create a unified networking solution.
SQL Server 2016 offers major improvements in speed, scale, data security, uptime, mobile computing support, plus integrated analytics and reporting. New features include PolyBase for processing relational and non-relational files in one appliance for big data applications, Hadoop integration, Always Encrypted mode, Mobile Report Publisher, and centralized control over on-premises and cloud-based resources. Progent's Microsoft-certified consulting team can deliver remote and on-premises expertise to assist businesses of any size to deploy, manage or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft technologies including Windows Server, Exchange, SharePoint Server, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Progent's Symantec consultants can help you support legacy Symantec firewall and Symantec VPN appliances including the Raptor and Symantec VelociRaptor family or show you how to migrate to more recent firewall/VPN solutions. Progent can also help you design and execute a comprehensive security strategy that can incorporate firewall/VPN devices and software, managed security and network protection services, system monitoring software, and formal policies and processes. Progent has the expertise to be your one-stop resource for continuing network help, administration, education, and security expertise.
Progent's Windows Server 2016 disaster recovery/business continuity experts can assist your organization to design a DR solution based on Microsoft's latest Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance storage clusters using commodity hardware, VM Load Balancing for improving the performance and fault-tolerance of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for easy, economical creation of a stretch cluster quorum witness.
Progent's ProSight Email Guard solution uses the technology of top information security vendors to provide centralized control and world-class security for all your inbound and outbound email. The powerful architecture of Progent's ProSight Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway device to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter serves as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage space. Email Guard's onsite gateway appliance adds a deeper level of inspection for inbound email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, protection against data leaks, and encryption. The on-premises security gateway can also assist Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter.
Progent's team of expert programmers, database designers, and program management consultants can assist enterprise clients to complete development projects for Microsoft Windows, Linux, or Web applications. Progent's co-sourcing services include access to seasoned program managers for advanced planning and program co-ordination or Progent can help clients fill in expertise gaps by providing database designers and software programmers experienced in developing line-of-business applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint experts can assist businesses to incorporate SharePoint with additional applications like Microsoft SQL and Office Excel to build data-driven intranets and web portals. Progent also offers experience with web development technologies and can assist businesses to create, enhance, troubleshoot, or migrate web-based applications to utilize the latest advances in web technology.
ProSight LAN Watch is Progent's server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your IT system operating efficiently by checking the health of critical assets that drive your network environment. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your specified IT management personnel and your assigned Progent consultant so all looming problems can be resolved before they have a chance to impact productivity.
Progent's Cisco-certified CCIE network experts can help your company to manage your legacy PIX or Cisco ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, deploy, tune, administer and troubleshoot firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services
