Progent's Cisco CCIE-certified SIP integration experts can assist organizations of any size to design, integrate, maintain, debug and upgrade Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE-based SIP trunks and can provide affordable remote or onsite support to assist you to move smoothly to an advanced communications network that offers fast ROI. Progent's certified Microsoft unified communications experts can assist you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business and Lync Server for access to a SIP PSTN trunk.
Progent's Cisco-certified CCIE network engineers can help you to manage your current PIX 500 or Cisco ASA 5500 security appliances or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, integrate, optimize, administer and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services
Progent's Check Point consultants can show you how to select and deploy Check Point Firewall/VPN software and hardware based on Check Point Software's security platform to offer an affordable and effective security solution for your IT network. Progent can also help you configure other Check Point products including ZoneAlarm and Check Point Power-1 firewalls with security products from other vendors and provide a single source for on-going technical support, maintenance, education, and consulting expertise.
Exchange 2013 incorporates significant enhancements to the functionality of its predecessor Exchange Server 2010 and delivers important new features as well as a revamped structure. These enhancements affect vital facets of IT such as manageability, availability, security, operational costs, teamwork, extensibility, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting experts can help you evaluate the possible advantages of upgrading to Microsoft Exchange 2013, design an efficient test and rollout plan, and educate your IT staff to maintain your Microsoft Exchange 2013 environment. Progent can also provide affordable online support and management services for Microsoft Exchange 2013.
Progent's CISSP-certified cybersecurity experts can help organizations of all sizes with any aspect of information system security. Progent can implement cost-effective security solutions that protect a small business from advanced malware attacks or Progent can plan, deploy, and monitor a comprehensive security strategy for hybrid networks that accommodate onsite, remote, and mobile users accessing network resources distributed across a mix of physical sites and public and private clouds.
Dynamics GP 2015 R2 introduces a revamped architecture that improves cloud integration, works with popular handheld devices, allows single sign-on with Azure Active Directory, and strengthens security. Microsoft Dynamics 2015 R2 also streamlines management reporting, incorporates new Workflows, expands the Web Client, and delivers over 100 improvements to various applications. Progent's Microsoft-certified consultants offer the depth and breadth of knowledge and experience to resolve the critical technical and business issues associated with upgrading to Microsoft Dynamics GP 2015 R2 and can assist you to carry out an efficient migration that will optimize the return on your investment in this mission-critical platform.
Progent's webinar training classes offer small companies the cost savings, simplicity, and versatility of virtual seminars plus the proven training techniques of experienced instructors who employ sophisticated technology to simulate live, interactive learning environments. Progent offers webinar education for key desktop applications including components of Microsoft Office such as Microsoft Excel, Word, Publisher, and Visio: Microsoft Dynamics business accounting and analytics products including Microsoft Dynamics GP; plus additional leading desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.
SQL Server 2005 offers indispensable, familiar tools to computer professionals as well as to information workers, reducing the difficulty of creating, deploying, administering, and accessing company information and analytical programs in environments ranging from handheld devices to corporate data networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 call for a network consultant with hands-on expertise and wide knowledge in planning and building information-based, comprehensive business technology solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
The Progent Test and Training Lab located at the QTS (formerly Herakles) Colocation Center can be used for piloting mission-critical applications, creating cost-effective system upgrade procedures, assessing and tuning performance, designing or validating disaster recovery strategies, resolving compatibility problems, and establishing training systems for new technologies. For Progent clients without sufficient in-house resources to assemble effective test environments, Progent's Test and Training Lab reduces capital outlay and engineering risk and helps keep critical IT initiatives on schedule.
Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to deliver centralized management and world-class security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and keeps most unwanted email from reaching your network firewall. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a further level of analysis for incoming email. For outbound email, the onsite gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays inside your security perimeter.
Progent’s Microsoft-premier engineers can help you to enhance your servers and/or workstations from 32 to 64 bits. Progent can help you to calculate the risks and advantages of migrating to 64-bit processing, design an affordable upgrade strategy that reduces business disruptions, and provide inexpensive, professional online help to aid your company to install 64-bit operating systems and application programs on your existing hardware.
Progent's certified Windows 2000 consultants can show you how to optimize the capability of your current Windows 2K Servers and can simplify system administration, offer tech support and troubleshooting, and strengthen security. Progent can also help you create, justify, and implement a strategy to upgrade from Microsoft Windows Server 2000 to Windows Server 2003. Progent is experienced in setting up pilot programs to eliminate the obstacles involved with moving to Windows Server 2003 by uncovering potential hardware and software compatibility problems.
Progent's Microsoft-certified experts can provide computer support and IT consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent’s consulting professionals can help you design, deploy, maintain and administer the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager (SCOM).
Microsoft allows you to create transparent hybrid environments that integrate Office 365 Exchange Online and local Exchange systems. This allows you to have certain Exchange mailboxes hosted on your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can help you with any phase of planning, implementing and debugging your hybrid Exchange Online deployment. Progent's Exchange specialists can deliver as-needed expertise to help you resolve stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is carried out on schedule and within budget.
If your business has a Solaris network or a multi-OS IT environment, Progent's CISM, CISSP and ISSAP-certified consultants can help your entire enterprise in a broad range of security topics such as security administration practices, security architecture and strategies, access control systems and techniques, applications development security, operations security, physical security, communications, network and web security, and workplace recovery planning. CISM and CISSP stipulate the fundamental competencies and international standards of performance that network security professionals are expected to master. These accreditations offer IT management the assurance that consultants who have earned their CISM or CISSP certification have demonstrated the experience and knowledge to deliver effective security support and consulting services.
Cisco's Catalyst family of Wi-Fi controllers simplify the management of wireless networks by unifying the configuration and management of Wi-Fi APs, tuning Wi-Fi throughput by reducing the effect of radio frequency congestion, enhancing Wi-Fi availability with fast failover, and hardening security by detecting threats and filtering network traffic according to user type and location. Progent's Wi-Fi consultants can assist you to configure Cisco wireless LAN controller appliances to manage Wi-Fi LANs of any size. Progent can help you to maintain and debug your current Cisco-based Wi-Fi environment or implement an efficient migration to Cisco's modern wireless controller technology.
VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you orchestrate, automate and test a repeatable workflow for restoring services quickly following a breakdown. Site Recovery Manager supports centrally managed and automated recovery, application mobility, plus non-intrusive site relocation, failback and site re-protect. SRM also allows non-intrusive testing for site recovery, updates and fixes and can generate reports to verify full service recovery, validate Service Level Agreements and demonstrate DR compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consulting expert to help your organization to design, configure, test and maintain a DR solution based on VMware SRM.
Progent's certified ISA Server 2004 consulting experts have long backgrounds with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for IT networks with many sites, mobile users, and line-of-business eCommerce applications. Progent's ISA Firewall consultants can help your small business in designing and deploying a configuration of ISA Server 2000 or ISA 2004 Server that meets your information security requirements without overly restricting your network accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any up-to-date versions of Internet Security and Acceleration Server.
Lync Server 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop sharing, and both IP-based and PSTN voice communication. Lync 2010 can extend the functionality of Microsoft Exchange Server, SharePoint Server and Office desktop or Office 365 and streamlines administration through integration with Windows AD. Lync 2010 can also reduce capital and operational costs by doing away with Voice-over-IP equipment and subscription fees, PBX gear, or legacy teleconferencing solutions. Progent's Microsoft-certified unified communications consultants can provide online and on-premises support to assist your company to manage and troubleshoot your current Lync Server 2010 deployment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also assist you to design and execute an efficient Skype for Business upgrade.
Progent's Microsoft certified Consultants provide several service programs to help medium-size and large businesses develop an efficient and productive internal Computer Support Help Desk Call Center. Progent's consulting services include Return on Investment evaluation, process study and improvement, management reporting, training of in-house personnel, and documentation of processes. Progent's Software Evaluation and Integration Support Services help businesses sift through the numerous high-quality Help Desk application programs on the market and determine what products may be too expensive, miss key features, or align poorly with your company's business goals. Progent also provides temporary staffing for businesses who need to reinforce their internal Help Desk staff for special projects or to fill in for vacationing or indisposed workers.
Progent offers the expertise of CISM Premier security consultants. The Certified Information Security Manager (CISM) committee describes the core capabilities and worldwide standards of performance that information security professionals are required to learn. CISM gives executive management the assurance that those who have qualified for their CISM certification have the background and capability to deliver efficient security management and support consulting.
DoubleTake/Carbonite Software publishes a family of products designed to provide small businesses a variety of cost-effective alternatives for replicating and restoring vital workloads such as Microsoft Exchange Server, SQL, Blackberry, and SharePoint. Progent’s business continuity planning consultants have in-depth experience integrating DoubleTake/Carbonite products into small company IT systems to create a high state of fault tolerance and business continuity capability at a budget-friendly price.
Progent's Microsoft-certified engineers offer advanced support in deploying, operating and troubleshooting any edition of Microsoft Project Server and can provide a wide range of cost-effective online consulting services based on industry best practices to help businesses of any size to get all the advantages of this leading project management solution. Consulting support offered by Progent include system planning, software configuration and migration, strategies for safe collaboration among local and remote or mobile users, network infrastructure optimization, and customized webinar training.
In conducting IT tasks for corporate customers, Progent uses a phased methodology based on defined milestones in order to achieve financial, scheduling and technical goals while reducing business disruption. Progent's Enterprise Services Project Methodology follows accepted project management procedures derived from the best practices defined by the Microsoft MSF methodology which includes requirements definition, architecture proposals, test models, design tuning, and expert implementation. All phases are documented to provide a detailed summary of IT services delivered and to help in downstream network support.
Microsoft CRM helps mid-market companies nurture positive client relationships. Integrated Sales and Customer Service components allow employees to share information to help promote sales success and offer consistent, effective customer service. Progent can configure the optimal server and communications infrastructure, including mobile wireless connectivity, to back Microsoft CRM, and Progent's Experts Team can supply your small business with a certified MS CRM consultant who can show you how to combine Microsoft Dynamics CRM with your marketing or customer support databases.
Progent's Cisco-certified Wi-Fi integration consultants can help you to configure, administer, and troubleshoot Cisco Wi-Fi products including Aironet and Meraki 802.11ac Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Progent has delivered support for Microsoft Dynamics GP and Great Plains software for almost two decades and Progent has provided system integration, customization, education, and troubleshooting services since the platform's debut. Progent offers high-level expertise for upgrading out of date Dynamics GP/Great Plains deployments. Progent can assist your business to design, pilot, and carry out a cost-effective upgrade from a a legacy version to the current release of Dynamics GP.
ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your IT system operating efficiently by tracking the state of critical devices that drive your network environment. When ProSight LAN Watch uncovers an issue, an alert is sent immediately to your designated IT management personnel and your assigned Progent engineering consultant so any looming problems can be addressed before they can impact productivity.
With virtual servers, companies can run multiple virtual machines on a single actual server. Virtualization technology enables IT organizations to enjoy all the benefits of server isolation, but without the expense associated with buying extra server hardware. Virtual servers are also the enabling technology for building private clouds, which offer important advantages including reducing the costs of hardware, facilities, and administration while improving data security, system availability, and recoverability. Other useful server management options include server monitoring software, Microsoft WSUS, and remote server management cards. Progent's certified server management consultants can assist you in all areas of server consolidation and management to enable your business to contain costs and save time.
Progent's Microsoft consultants can assist you to evaluate the benefits of Lync Server 2010 for your business and can assist you to design and carry out a rollout of Lync Server 2010 that consolidates the management of IM and Presence and improves the output of your office employees, at-home workers, and mobile workforce. Progent can in addition help your company to carry out an efficient migration to Lync Server from Office Communications Server or Live Communications Server, integrate Microsoft Lync Server with Exchange Server, SharePoint Server, and Microsoft SQL Server, show you how to run Lync Server 2010 to enhance the team-computing functions of Microsoft Office programs, and provide training and ongoing technical support for Microsoft Lync and other Microsoft platforms.
ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates next generation behavior machine learning technology to guard endpoints as well as physical and virtual servers against new malware attacks such as ransomware and email phishing, which easily evade legacy signature-matching anti-virus products. ProSight ASM protects local and cloud resources and offers a unified platform to manage the entire threat progression including protection, identification, containment, remediation, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new threats.
Progent's ProSight Network Audits offer a fast and affordable alternative for small and mid-size businesses to get an objective assessment of the health of their information system. Based on some of the leading remote monitoring and management platforms in the industry, and supervised by Progent's certified team of IT experts, ProSight Network Audits help you see how well the deployment of your core infrastructure devices adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver immediate benefits like a cleaner and more secure Active Directory environment. Both options also provide the ongoing benefits of advanced remote network monitoring and management (RMM) technology. These advantages can include lower-cost network management, better compliance with information security standards, more efficient utilization of IT assets, faster problem resolution, more reliable backup and restore, and increased uptime.
System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of IT infrastructure management products and is intended to offer a centralized mechanism for deploying and administering virtualized datacenters across hybrid environments that can include private clouds and Microsoft Azure resources. Progent's SCVMM 2016 consulting experts can assist organizations of all sizes with all facets of designing, implementing, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, show you how to upgrade smoothly from legacy releases of VMM, design workflows for creating and installing virtual machines and hosts, design fault-tolerant scale-out clusters, connect your datacenter infrastructure with public clouds, configure virtual switches and load balancers, write and refine PowerShell scripts, and assist you to assess the strategic advantages of the latest capabilities such as Storage Replica and Host Guardian Service. Progent's certified virtualization experts can provide world-class Hyper-V consulting and VMware vSphere support.
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the knowledge of IT security professionals. GIAC certifications are acknowledged by companies and government organizations around the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists offer expertise with all of the security disciplines covered under GIAC certification including auditing network vulnerability, event handling, intrusion detection, web services security and security information and event management (SIEM) solutions.
Progent's webinars provide small companies the cost savings, ease, and flexibility of online learning plus the proven pedagogic techniques of experienced teachers who use advanced collaboration software to reproduce live, participatory classes. Progent offers remote training for key desktop applications including elements of Microsoft Office such as Microsoft Office Excel, Word, PowerPoint, and Project: Microsoft Dynamics accounting and analytics software such as MS Dynamics GP (Great Plains); plus additional top desktop applications like Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progent's Cisco CCIE-certified network infrastructure experts can provide high-level support services for Cisco Unified Communications Manager (formerly CallManager). Progent can help you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Progent's Cisco-authorized IT experts can show you how to design an affordable, high availability Internet connection architecture that can achieve non-stop Internet access via a wide array of high availability Internet access technologies including high availability BGP, automatic fail-over, and redundant ISPs. Progent offers Cisco Certified Internetwork Expert professionals to show you how to utilize the most current techniques for fault tolerant Internet connectivity to create a cost-effective, completely redundant Internet interface with automatic failover and other capabilities to create fault tolerant Internet availability.
Progent's ProSight Enhanced Security Protection (ESP) managed services offer affordable in-depth protection for physical servers and virtual machines, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, endpoint control, and web filtering via cutting-edge tools incorporated within one agent accessible from a single console. Progent's security and virtualization consultants can help you to design and implement a ProSight ESP deployment that meets your company's unique requirements and that allows you demonstrate compliance with legal and industry data security regulations. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for immediate action. Progent can also assist you to set up and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous security attack like ransomware.
Microsoft Forefront TMG 2010 builds on the powerful security capabilities of Microsoft Internet Security and Acceleration Server 2006 and provides a centrally managed Internet gateway that delivers a single-server platform for an array of security functions including an application and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, VPN management, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway includes advanced web security logging and reporting capabilities, permits custom reports generated by SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be installed as a virtual server to cut costs and improve availability. Progent's Microsoft engineers can help you to design and execute test and production deployments; integrate Forefront TMG 2010 with Windows 2008, AD, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; set up Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual server with Windows Hyper-V; and deliver ongoing consulting and troubleshooting. Progent can also assist you to migrate smoothly to Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.
If your business operates a Sun Solaris environment or a mixed-platform network, Progent's CISM and ISSAP-premier security specialists can help your whole organization in a broad array of security areas such as security management procedures, security architecture and strategies, access control products and techniques, software development security, operations security, hardware security, telecommunications, network and web security, and disaster recovery preparedness. CISM, CISSP and ISSAP stipulate the fundamental competencies and international standards of performance that network security professionals are expected to master. These accreditations offer executive management the assurance that consultants who have earned their CISM, CISSP or ISSAP qualification have demonstrated the background and theory to offer effective security support and engineering services.
Nagios and MRTG are powerful, license-free monitoring tools that run on Linux and can be deployed to monitor UNIX/Linux networks, MS Windows systems, or mixed-OS situations in which Linux and Windows run side by side. Nagios lets system managers to track system services such as POP3, HTTP, SSH, and NNTP. MRTG allows you to track the bandwidth through SNMP network appliances including processors, routers, and switches. Progent's network monitoring experts can help you use both these utilities to streamline and repair your network.
Progent’s Microsoft-premier consultants can assist you to update your desktops from 32 bits to 64 bits. Progent can help your company to understand the costs and benefits of upgrading to 64-bit PC desktop computing, design an affordable upgrade strategy that reduces business interruptions, and deliver inexpensive, professional remote help to aid your company to install 64-bit PC desktop software and applications on your current hardware.
Progent can provide affordable online assistance to assist your business to plan, configure, and troubleshoot any facet of your iPhone and iPad and Windows integration solution and is available for quick jobs to help you through occasional technical bottlenecks or long-term engagements to help you complete large-scale projects on schedule and within budget. Progent has experience in local, cloud-centric, or hybrid networks and can help you build or support a highly available, protected and scalable network infrastructure that aligns with your computing model. Progent also offers remote and onsite training for individuals or groups to help manage and use your iOS devices in a safe, team-oriented environment that optimizes the business value of your IT network.
Progent has created several network security packages intended to deliver larger enterprises an independent and comprehensive security audit from a group of certified security consultants. All Progent's network security assessment packages incorporate a suite of services like network scans from inside and from outside your network firewall, professional interpretation of captured data by accredited security engineers, production of a report explaining the results, plus an interactive concise executive outbrief and a detailed interactive outbrief for in-house IT administrators.
ProSight LAN Watch is Progent’s server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system operating efficiently by tracking the state of vital devices that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your designated IT staff and your assigned Progent engineering consultant so any looming problems can be resolved before they can disrupt productivity.
Progent's Microsoft-certified professionals have more than 10 years of background providing messaging support for companies that range from small businesses to global corporations. Progent offers affordable support for all versions of Microsoft Exchange Server to strengthen email and virus protection, configure high availability email environments, and implement off-site and wireless email access. Progent’s Exchange support services can assist you in designing and executing a move from a legacy SMPT server or unsupported Microsoft Email software such as Exchange 2003 to Microsoft Exchange 2016 Server. Progent also offers integration help for Windows 8, Windows 7, and Windows XP clients running Outlook and can show you how to integrate Outlook Web App (OWA) for popular browsers. For email virus defense, spam blocking and data data leak protection, Progent offers Email Guard email filtering and encryption.
Progent practices information transfer from Progent's support experts to clients. By educating clients to resolve technical issues that are within their scope, Progent can focus on providing hard-to-find services where Progent has few competitors. Small companies who utilize trusted freelance consultants or who maintain in-house support personnel benefit when Progent transfers knowledge about critical technology and proven processes to make their IT environments more reliable, protected, and efficient.
Progent's expert application designers and software developers can assist your business to build enhancements to Microsoft Dynamics GP that support the unique needs of your organization while retaining the advantages of seamless Windows integration and connectivity. Progent can also offer help with a variety of development tools that can be utilized to build user-interface and data integrations with Microsoft GP/Great Plains. These tools include Microsoft Dexterity, Modifier, Visual Studio Tools for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
Progent's Intune consultants can assist you to assess the business case for adopting Intune for configuring and managing your mobile devices including laptops, phones, and tablets powered by Windows, Apple iOS, and Android. Progent can help you to configure security policies, plan and deploy pilot systems to evaluate the appropriateness of Microsoft Intune for your network, install Intune throughout your enterprise, combine Intune with SCCM for unified change management, and maintain your Microsoft Intune deployment.
For enterprises with branch offices in or any area served by Progent's consultants, Progent's Microsoft-Premier network consulting experts and authorized Cisco network specialists offer a range of IT consulting services such as project management, SOX compliance, site moves, enterprise security, network design, on-site or remote emergency support, and troubleshooting for collocation hosting environments. A Progent IT consultant can help you design a multi-site information system that makes efficient use of collocation services and Internet hosting sites. Progent’s Microsoft Premier engineers can help major enterprises plan, integrate and maintain major rollouts of updated releases of Microsoft technology such as Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent’s Cisco Certified Internetwork Expert and CCNP experts can assist you to configure Cisco products for connectivity solutions that combine basic, high-performance, integrated, and wireless networking.
Years of experience providing Microsoft expertise and Cisco network consulting has enabled Progent to build a unique capability for supporting branch offices that require IT service with the responsiveness associated with with small firms but which offers effective communications, complete documentation, and adherence to enterprise IT standards. If your enterprise has a sales office located anywhere in or any area served by Progent's engineers, Progent can provide a broad range of in-person and off-site network support services and network design expertise.
Progent offers live remote instruction for popular client apps and environments such as Microsoft Office Excel, Word, Publisher and Outlook plus Adobe Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10. Remote instruction offers the advantages of conventional in-person seminars, including instant interaction between clients and teachers, but avoids the costs of transportation and the hassle of trying to synchronize the availability of multiple workers. Offered to individuals or classes of any size, Progent's virtual training allows the trainer to run the seminar from a remote facility while the students can be spread across an office or across the the U.S. Virtual instruction utilizes powerful learning tools such as virtual white boards, electronic hand-raising, and collaborative applications. Classes can be short and personalized to specialized subjects or longer in duration and wider in scope.
Progent's Microsoft-certified consulting experts have over 10 years of background designing, deploying, optimizing and troubleshooting SCOM environments and can provide companies of all sizes advanced remote or onsite consulting services for Microsoft SCOM 2012. Progent can assist your company to design a topology for Microsoft SCOM 2012 servers that provides the performance and availability required to monitor your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent can also assist you to install and set up System Center 2012 Operations Manager management packs based on industry best practices for monitoring network infrastructure as well as Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive online or on-premises troubleshooting to help you to fix critical problems detected by System Center 2012 Operations Manager.
Progent's Cisco certified wireless networking experts can provide economical remote and onsite support for both legacy and modern Wave 2 Aironet Wi-Fi access points (APs) and Progent can help your business to plan and maintain Wi-Fi solutions that incorporate indoor and outdoor/industrial Aironet APs.
Our compensation structure is based on contribution, so similar to being an independent consultant, your earnings are directly driven by your work effort. Certain Progent support staff stress lifestyle issues and choose to work at an easy pace, utilizing our flexible schedule to follow personal pursuits like hiking, motorcycle racing, skiing, surfing, vacations, or sharing private time with relatives and acquaintances. Others take advantage of the chance to earn big dollars via hard work and extended days. Progent fully supports either side of the spectrum and any point in the middle.
Progent's experts can provide macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X expertise, Mac co-existence with Windows environments, Entourage and Exchange Server help, security services, and one-on-one education. Progent can assist businesses to upgrade to macOS from Mac OS X or other earlier versions of OS X and Progent can offer help with Apple Mac application software. Progent's specialists in Apple technology can also help your business with iPhone support and iPad management, or moving to iCloud. For computer environments built solely on macOS or OS X or for networks incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of designing, configuring and maintaining a network environment that is reliable, safe, efficient and able to achieve your company's objectives.
Microsoft SQL Server 2008 offers indispensable, familiar tools to IT professionals as well as to network users, reducing the difficulty of creating, deploying, managing, and accessing company data and analytical programs on platforms ranging from handheld devices to enterprise data systems. The complexity and integration requirements of Microsoft SQL Server 2008 call for an IT consultant with hands-on expertise and wide knowledge in planning and building data-driven, end-to-end business IT applications. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft integration, ensures you success in designing, deploying and managing Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET platform.
Progent's pricing model is to charge for online service and on-site visits by the minute. Consequently, you are charged just for delivered services. Progent does not impose a higher rate for after-hours or emergency support, and within California or in regions where Progent offers in-person support, Progent does not charge for travel time except for emergency calls where on-site time is less than four hours. Also, Progent imposes no minimum charge and requires no retainer for support services provided during normal working hours. Many service firms impose substantial minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity avoids big bills for quick solutions so you won't be tempted to allow simple problems to stay unaddressed.
With Catalyst switches for small and mid-size companies, Cisco allows companies to gain all the advantages of bringing intelligence into their networks. Cisco's switch technology allows you to enable features to make your IT network sufficiently available to handle time-critical needs, expandable to support future growth, secure enough to protect confidential data, and capable of differentiating and controlling traffic flows to optimize system performance. Progent's CCIE and CCNP certified consultants can show you how to pick out and integrate Catalyst switches appropriate for your company. Also, Progent's CISA certified security specialists can help you create a strategic protection plan and configure Cisco switches so they powerfully enforce your security strategy. Catalyst switches that Progent supports include the Cisco Catalyst 2960 switches, Catalyst 3560 switches, Catalyst 4948 switches, and Cisco Catalyst 6500 Series Switches.
Dynamics GP 2015 R2 (formerly Great Plains) features a revamped design that enhances cloud readiness, works with the most popular handheld devices, allows single sign-on with Microsoft Azure Active Directory, and strengthens security and compliance. Microsoft Dynamics 2015 R2 also simplifies reporting, incorporates nine new Workflows, extends the Web Client, and delivers more than 100 enhancements to various applications. Progent's Microsoft-certified consultants offer the depth and breadth of knowledge and hands-on experience to address the critical IT and business issues involved with deploying and managing Dynamics GP 2015 R2 and can assist your organization to perform a smooth migration that will maximize the business value of your investment in this powerful product.
GIAC was established in 1999 to certify the knowledge of network security experts. GIAC accreditations are acknowledged by businesses and institutions around the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists can provide expertise with all of the network security services addressed within GIAC certification including auditing network vulnerability, security incident handling, traffic analysis, web-based services security and security information and event management (SIEM) solutions.
Progent offers nationwide online technical support and consulting services for businesses who operate Sun Solaris networks or whose information systems feature a mix of Solaris and Microsoft Windows technology. Remote technical support provides maximum leverage for your information technology dollar by protecting user efficiency and limiting the time billed for network analysis and repair. Sophisticated online support tools and experienced technicians and consultants combine to enable Progent to handle most IT issues without squandering time and money by traveling to your location. In most of cases your IT issues can be remediated over the phone or via a mix of phone help and remote connectivity. Progent can offer the services of Cisco certified CCIE network experts and CISM and CISSP premier security professionals to assist with the toughest system problems.
MS Office Communications Server delivers IM and Real Presence in an extensible, world-class package offering enhanced protection, transparent integration with other Microsoft software, an expandable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can realize cost savings and elevated operational efficiencies, increased individual productivity, and better intellectual property protection with this simple-to-manage, fault-tolerant solution. Successful deployments of Office Communications Server require extensive planning and consideration prior to roll out. Progent's Microsoft-certified consultants can provide the skill necessary to realize all the benefits of Office Communications Server throughout your whole organization.
Progent's Support for IT Service Providers lets you take advantage of Progent's information technology engineers while retaining your own brand as a transparent extension of your network consulting team.
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size businesses to obtain an unbiased evaluation of the overall health of their IT system. Powered by some of the top remote monitoring and management platforms available, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits help you see how closely the deployment of your core infrastructure devices conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate ROI such as a cleaner and more secure Active Directory environment. Both versions also provide the ongoing benefits of state-of-the-art remote network monitoring and management technology. These advantages can include simpler network management, improved compliance with data security standards, higher utilization of network resources, quicker problem resolution, more dependable backup and restore, and less downtime.
Progent can provide the affordable support of remote Internet connectivity consultants to assist your company to evaluate or update your ISP services so your Internet access solution matches your business needs. Support services provided by Progent's engineers include evaluation of your existing bandwidth use, vendor and plan comparison and ordering, network provisioning, and managing a seamless move to a new ISP and/or service plan. Provisioning can include enhancing existing routers and switches and configuring new ones, setting up firewalls, and upgrading fault-tolerant BGP configurations.
Lync Server 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop sharing, as well as IP-based and public switched telephone network telephony. Microsoft Lync Server 2010 can enhance the capability of Exchange Server, SharePoint Server and Office desktop or cloud-based Office 365 and streamlines administration via integration with Windows AD. Lync 2010 can also reduce expenses by doing away with Voice-over-IP hardware and subscription services, PBX gear, or legacy video conferencing solutions. Progent's certified IM and Presence consultants can provide remote and on-premises support to help your company to manage and repair your existing Lync 2010 environment or evaluate the benefits of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also help your organization to design and carry out a smooth Skype for Business upgrade.
Progent's Citrix experts can help your business to plan, install, administer, and support a virtual Windows application delivery and management solution based on XenApp. Progent's Cisco-certified CCIE network engineers can help you optimize your network infrastructure for distributing server-side and client-side applications, and Progent's remote datacenter management and support consultants can help you to administer and maintain an off-site datacenter that features high availability, advanced security, and rapid recovery.
Progent offers small businesses two specially designed network security evaluation scanning packages that include, at a set price, remotely managed inventory scans of your network security profile which are evaluated by certified information security engineers who assess the results of the scan, deliver objective summaries of your current security vulnerability, and offer recommendations for improvements. Progent has developed two non-overlapping security evaluation packages for external and internal security scanning that are priced to meet the restricted budgets of small companies while delivering enterprise-class evaluations of your IT network's vulnerability to attack.
Progent's Microsoft-Premier SQL engineers offer a range of support services to assist small and midsize businesses to design, configure, manage, and troubleshoot Microsoft SQL Server 2008 solutions in order to realize the optimum competitive benefit from Microsoft's advanced RDBM platform. Also, Progent offers assistance with network architecture, company-wide security, and custom software programming to increase the strategic advantage of your computer network.
If your company computer system combines Solaris technology with Microsoft Windows, Progent can help you to integrate your IT resources into a cohesive network that permits all your operating systems to run side by side for simple administration, transparent dataflow, high dependability, enhanced performance, and strong protection. Progent's Solaris and MS Windows coexistence support offerings include IT architecture configuration and support, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, online technical help and troubleshooting, in-person technical support, and Help Desk outsourcing.