Progent's certified professionals can help you to calculate the benefits of Windows Server 2008 for your business, create test systems and migration plans, install Windows Server 2008 with your network environment and applications, train your IT staff how to use new administration utilities, and provide continuing consulting and troubleshooting via low-cost alternatives such as Contact Center service and remote technical support.
Progentís data center IT services are designed for businesses with equipment housed at IDCs or data center colo hosting facilities and requiring timely on-site assistance at the colocation site plus off-site support from Microsoft and Cisco Premier Certified experts. Progent provides a complete array of IDC and data center and collocation consulting services such as system architecture analysis, Windows and Linux server installation and support, troubleshooting for server and telecommunications infrastructure, development and installation of fault tolerant configurations, defining and deploying layered security structures, firewall configuration and troubleshooting, designing load balancing solutions, and planning fault tolerant server and storage cluster configurations.
Server growth wreaks havoc on IT budgets and administrative resources. Server reduction through a virtual architecture promises lower TCO of hardware and faster ROI, more efficient utilization of physical computers, simplified operations, increased network uptime, and easier manageability. Typical uses for virtual machines are hardware consolidation, economical hosts for mission-critical legacy applications based on obsolete operating systems, and inexpensive quarantine of program development or pilot testing systems from production systems.
The sophistication and connectivity demands of Microsoft Windows Servers requires a network consulting firm with hands-on expertise and broad knowledge in planning and integrating cohesive, end-to-end business technology systems. The experience of Progent's Microsoft-certified experts, which averages more than 10 years supporting Microsoft integration, assures you success deploying Windows Server 2008 and Windows Server 2003 to match optimally with your business goals. Progentís consulting support can assist you with planning, installing, managing, and supporting Windows Server solutions that maximize the business value of your computer system. Progentís consultants can help you with Microsoft Windows 2008 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows Vista and other clients.
Progentís Microsoft-certified experts can provide small and midsize companies IT consulting, support, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for intelligently connecting people, teams and data. SharePoint Portal Server offers a central spot for your workers or clients to access, organize, share and manipulate relevant data, files, and software and to interact with one another. It allows quicker and better decisions, more effective access across teams and more economical business processes. The main goal of SharePoint Server is to gather together, in a productive way, all of the many sources of information accessible inside and outside an organization. Windows SharePoint Services connect employees, clients, teams and projects with the data theyíve developed in a way that makes data easy to find, retrieve and re-use.
Progent can assist you to plan a migration to Teams from Skype for Business Online and configure, manage, and troubleshoot a cloud or mixed deployment of Microsoft Teams. Progent can help you to connect Teams with Office/Microsoft 365 apps, Exchange, SharePoint Online, and your PSTN gateway.
Microsoft Office Communications Server delivers Instant Messaging and presence as part of an extensible, world-class package featuring advanced security, transparent compatibility with other Microsoft software, an expandable, standards-based development environment, and support for regulatory mandates such as HIPAA, SOX, and GLB. Your organization can benefit from cost savings and elevated business efficiencies, enhanced worker productivity, and better IP protection with this simple-to-administer, fault-tolerant IM platform. Successful implementations of Office Communications Server require extensive planning and consideration prior to roll out. Progent's Microsoft-certified professionals can deliver the expertise needed to realize all the advantages of Microsoft Office Communications Server throughout your entire organization.
Progent can deliver a variety of low-cost online and onsite consulting services to help you to configure, administer, and debug desktops and mobile devices powered by Microsoft Windows, Apple macOS/OS X, iOS, Google Android, or Linux.
Progent's expert consultants can show you how to design and deploy a smooth in-place Exchange Server 2003 migration plan that minimizes network downtime, reduces ongoing support requirements, and makes your Exchange Server 2003 easy to manage. For complicated multiple server or multi-site upgrades, Progent has the experience to complete your move quickly and economically. Progent's Microsoft Exchange 2003 help, repair, and design services include assistance with the integration of third-party enhancements of Exchange Server 2003 that are best aligned to your business needs.
Progent's Sun Solaris family support services offer small and mid-size businesses and developers support for managing and supporting Solaris systems that run with Microsoft-based technology. Progent offers your business contact with Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP credentials. This broad array of expertise offers you a convenient single consulting firm to help you create and maintain a secure and robust mixed-platform network and communications solution that supports Solaris and Microsoft coexistence by combining MS Windows with major variants of UNIX including Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware.
With virtual server technology, companies are able to run many virtual machines on a single physical server. Virtual server technology allows IT organizations to gain all the advantages of server isolation, but without the costs associated with purchasing extra server equipment. Virtual servers are the critical technology for private clouds, which provide major advantages including lowering the costs of hardware, datacenter facilities, and management while improving information protection, network reliability, and disaster recovery. Other important server management options include server monitoring utilities, Windows Server Update Services, and remote system management hardware. Progent's certified server management consultants can assist you in all areas of server consolidation and management to enable your company to cut costs and conserve time.
Cisco has developed a full product line of routers that includes routers built to deliver the protection, bandwidth, and availability demanded by organizations ranging from small businesses to global enterprises and ISPs. Cisco routers feature support for redundancy, transparent failover, and redundant power for improved reliability and system availability. Progent can show you how to choose and integrate Cisco routers to build a reliable foundation for your network and to make it economical to expand as you add new users, open new offices, install new services, open your network to customers and partners, and manage a more mobile workforce. Progent can provide expertise in a variety of routers based on Cisco's IOS platform, such as the Cisco 800 series of small office VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for the network core, as well as older 1700 and 2600 Series Routers.
Progent's Apple Mac networking consultants can help you with a wide range of system foundation areas including network architecture, off-site and mobile connectivity, internetwork communication, security, and new technologies including Voice over IP and high-speed wireless networking. For company networks built solely on Mac OS X or for environments that use a combination of Mac, Linux and Windows powered servers and desktops, Progent has the experience and size to deal with the complexity of designing, integrating, and supporting a system architecture that is reliable, safe, productive and aligned with your corporate objectives. Progent can show you how to deploy Appleís Xserve enterprise servers, Xserve RAID fault-tolerant storage systems, and Apple's Xsan storage area network systems. Progent can also provide skilled professionals to help you with Cisco routers and switches.
Progent provides support services for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to choose, configure, and maintain a WatchGuard Firewall/VPN appliance that fits your network security needs and budget. Progent can help you to manage legacy WatchGuard firewall appliances or migrate smoothly to modern WatchGuard firewalls.
Progent's disaster recovery support and business continuity engineers can show you how to design a disaster recovery strategy in case of an IT network catastrophe. Progent can show you how to define a comprehensive disaster recovery plan that incorporates scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized engineers can also show you how to build an affordable, high-availability system architecture that takes into account reliability issues covering a wide range of network technologies and procedures.
If you want to update your corporate web site, create internal webs for applications such as human resources or worker training, design a powerful web presence for a new venture, or write enterprise-class, data-driven specialized web applications, Progent can provide skilled and experienced web developers. Progent's experts can also help you build and manage a safe, fault-tolerant server and communications network, including remote and wireless access, to run your web tools.
Progent offers the expertise of certified consultants as well as experienced software programmers, database administrators, project management experts, Cisco-certified network engineers, disaster recovery specialists, and security consultants to help your business to assess the likely advantages of Microsoft SQL Server 2012 for your business, install test systems at your site or at Progent's test lab, plan and carry out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from other database platforms, and define a cost-effective and secure IT infrastructure that helps you realize the full strategic benefit of SQL Server 2012.
Progent's Cisco CCIE wireless network experts offer online or onsite configuration and troubleshooting services to help your organization to plan, configure, update, tune, administer and debug Aironet Wi-Fi AP environments of any size or topology. Progent's Cisco Wi-Fi controller consultants can also help you to integrate your wireless ecosystem with your wired network infrastructure and cloud-based resources to build a seamless enterprise connectivity foundation that is simple to administer and expand. Progent also offers affordable wireless site surveys to help you to determine the most appropriate selection, placement and setup of Aironet Wi-Fi access points to work with your specific workplace design, construction, and anticipated network traffic.
Lync 2010 supports IM, Presence, audio and video conferencing, desktop collaboration, as well as IP-based and traditional public switched telephone network calling. Lync 2010 can enhance the functionality of Exchange, SharePoint Server and Office desktop or cloud-based Office 365 and simplify management via integration with Active Directory. Lync 2010 can also cut capital and operational costs by eliminating Voice-over-IP hardware and subscription fees, PBX gear, or conventional teleconferencing technology. Progent's Microsoft-certified IM and Presence experts can provide remote and onsite support services to assist your company to maintain and troubleshoot your existing Lync Server 2010 deployment or evaluate the benefits of migrating from Lync Server 2010 to Skype for Business, which is the new release of the product family. Progent can also assist your organization to plan and execute a smooth Skype for Business upgrade.
Progentís Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size business deploy and maintain Ciscoís security and Virtual Private Network products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both off-site access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are simple to manage and provide the versatility to evolve with your growing business requirements. Progentís Cisco-Premier network experts support Ciscoís comprehensive line of products aimed at preventing data theft, virus and worm outbreaks, DDoS attacks, and other threats to your network. Progent can help you integrate Cisco technology to get secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a central client access control foundation for user authentication, authorization, and tracking from a graphical Web interface.
Progent offers enterprise clients the services of a certified NetApp consultant for online or onsite expertise for NetApp's entire line of SAN storage products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror data replication, SnapVauly incremental D2D backup, Virtual Storage Console for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series storage products. Areas of NetApp SAN solutions supported by Progent include system dsign, cloud integration, virtualization, migrations, non-disruptive updates, storage management, security and compliance, disaster recovery, and remediation. Progent offers Level 3 support to help you to take care of issues with NetApp SAN environments quickly and affordably following leading practices.
Progent's ProSight family of managed services are intended to provide businesses who have minimal in-house network support staffs with affordable help from enterprise-class management platforms and consulting experts. Benefits of Progent's ProSight line of managed services include flat-rate IT maintenance expenses, smart automation of common management tasks, ongoing adoption of the latest technology, graceful transition from legacy systems to modern solutions, improved fit between information technology with strategic goals, access to seasoned network experts, and freeing up management to focus on business issues instead of fast-evolving computer technology.
Progent's Power BI experts can help you to plan, install, maintain, enhance or troubleshoot your Power BI business analytics solution. Progent can also help you to prepare your source data for Power BI visualizations. Progent can help you build and administer a local, cloud based, or hybrid architecture for Power BI.
Progent's pricing model is to charge for remote service and on-site help by the minute. As a result, you pay just for received services. Progent does not demand a more expensive rate for after-hours or priority service, and inside California or in regions where Progent offers on-site service, Progent does not charge for travel except for emergency calls where on-site work is less than 4 hours. Also, Progent imposes no initialization fee and asks no retainer for support services provided during normal business hours. Many service firms demand substantial minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity eliminates large bills for quick fixes so you will not be tempted to permit simple problems to fester.
Progent's Microsoft-certified Windows Server 2019 experts can help your company to plan and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 offers major improvements in capacity, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, availability, and Linux support.
Progent has more than 10 years of experience deploying, maintaining and troubleshooting the core components that make up System Center and can assist you to plan, install, support, and fix your Microsoft System Center 2012 R2 solution to maximize the availability and performance of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and local and Cloud-connected fabric. Progent's consultants can help your organization to migrate to the current version of Microsoft System Center from an earlier release or from a third-party IT management solution to deliver the benefits of enterprise-class provisioning, management automation, security, plus datacenter and application performance monitoring.
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized organizations to map, monitor, enhance and debug their networking appliances such as routers, firewalls, and wireless controllers plus servers, printers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch makes sure that network maps are kept current, copies and displays the configuration of virtually all devices on your network, tracks performance, and sends notices when potential issues are discovered. By automating complex management and troubleshooting activities, ProSight WAN Watch can cut hours off common chores such as network mapping, reconfiguring your network, locating devices that require important updates, or identifying the cause of performance bottlenecks.
Microsoft Forefront TMG 2010 builds on the powerful security capabilities of ISA Server and provides a easily administered Internet gateway that acts as a single-server platform for a variety of security functions such as an application and network layer firewall, URL filtering, antimalware, IPS, reputation services, Virtual Private Network management, plus HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 includes comprehensive web security logging and reporting features, allows custom reports powered by SQL Server, works with Active Directory to simplify authentication, and can be deployed as a virtual server to lower expenses and enhance availability. Progent's Microsoft-certified consultants can help you to plan and execute pilot and production deployments; interface Forefront Threat Management Gateway 2010 with Windows 2008, AD, Microsoft SQL Server, Exchange Server, and Microsoft SharePoint 2010; set up Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual machine with Windows Hyper-V; and provide ongoing consulting and repair services. Progent's consultants can also help your organization to upgrade smoothly to Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.
Progent can assist you to understand the many subscription plans available with Office 365 and integrate your information network with Office 365 so you derive top business value. Progent supports multi-vendor environments that incorporate Windows, macOS, and Linux technology. Progent can also help your business to build and maintain hybrid networks that seamlessly integrate on-premises and cloud resources.
Progent can provide cost-effective online support to assist businesses of any size to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can assist you with every aspect of Amazon AWS integration including needs analysis, preparedness evaluation, system design, testing, deployment, administration, performance tuning, licensing management, backup/restore solutions, and security strategies.
Progent's Citrix-certified experts can help you to plan, deploy, manage, and support a virtual application delivery and management system built on XenApp. Progent's Cisco CCIE network consultants can help you enhance your infrastructure for delivering server-side and client-side applications, and Progent's remote datacenter support consultants can assist you to administer and maintain a remote datacenter that offers high availability, advanced security, and fast disaster recovery.
With virtual servers, businesses can run many virtual servers on one actual server. Virtual server technology allows businesses to enjoy all the benefits of server isolation, but without the expense that goes with buying additional server equipment. Virtual servers are the enabling technology for private clouds, which offer major benefits including lowering the costs of capital equipment, facilities, and administration while improving information security, system reliability, and recoverability. Other useful server management technologies include server monitoring software, Windows Server Update Services, and remote system management hardware. Progent's professional server management experts can assist you with all areas of server consolidation and administration to enable your company to cut expenses and save time.
Progent's UNIX platform support services provide small and mid-size companies and software developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your organization access to UNIX consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM credentials. This wide array of expertise offers you an easy single source to show you how to build and manage a secure and reliable cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX including Apple Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or leading Linux derivatives including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, update, find and safeguard information related to your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be alerted about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save as much as half of time wasted trying to find critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents required for managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether youíre making improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you require when you need it.
Progentís Microsoft-certified consultants can provide small and medium sized companies IT consulting, maintenance, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, groups and data. SharePoint Portal Server provides a central spot for your employees or customers to connect to, manage, share and interact with useful data, documents, and applications and to interact with other people. It allows quicker and better decisions, more efficient access across teams and more streamlined business practices. The main goal of SharePoint Server is to bring together, in a relevant way, all of the diverse sources of knowledge accessible inside and outside an organization. Windows SharePoint Services join workers, customers, workgroups and major tasks with the data theyíve created in a way that makes data easy to locate, retrieve and apply.
Progent offers clients access to consultants who have been awarded some of the computer industry's most prestigious certifications. Progent thinks that customers deserve to know that their IT support providers have formal testing plus broad real-world backgrounds so that Progent's clients can use Progent's service with trust. In many cases, vendor credentials such as the Cisco Certified Internetwork Experts confers priority for substantially superior vendor help than is offered to non-certified service providers, enabling Progent to deliver customers a higher class of computer service. In other cases, recognized certifications such as CISSP or ISSEP for IT security can help corporate clients to show compliance with regulatory requirements by using the services of recognized industry experts.
Progent offers support expertise for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to select, configure, and maintain a WatchGuard Firewall/VPN appliance that fits your security needs and budget. Progent can assist you to maintain outdated WatchGuard firewalls or migrate smoothly to current WatchGuard firewalls.
Progent's certified Windows 2003 Server engineers offer computer help and IT consulting for the complete line of Microsoft .NET Servers, Windows 2003 Server, and Windows Server 2000. Progent's Microsoft Windows Server 2003 upgrade, configuration, update, and maintenance offerings include network planning, installation, project management, on-premises and off-site network support and troubleshooting, Help Desk outsourcing, expert security services, comprehensive outsourcing, and expert co-sourcing.
Progent can provide the assistance of a certified VMware VCDX consultant to help you design, configure, manage and repair VMware vSphere-powered virtualization ecosystem for on-premises datacenters, private and public clouds, or hybrid systems. Progent can provide advanced knowledge for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery and business continuity. Progent offers in-depth understanding of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud used for administering private and public cloud and hybrid cloud environments that provide high availability, data security, and application mobility.
Windows Server 2008 represents an important advance in making IT networks more secure and fault tolerant, easier to virtualize and administer, faster, and able to offer a better environment for web publishing. Progent can help your business benefit fully from the enhancements built into Microsoft Windows Server 2008 by providing certified consulting, tech support, training, temporary staffing, monitoring, and security engineering expertise.
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that incorporates more than 25 years of background helping manufacturing and distribution companies to manage complex supply chains and improve the efficiency of critical processes in order to get products to market quickly and meet customer commitments consistently. Progent offers the expertise of an ERP specialist with over 20 years of background with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide remote or onsite services that spans from occasional guidance to end-to-end solution design and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, customization, CPQ, web site integration, technical support, data conversion, Office 365 integration, disaster recovery planning, and DBA services.
Progent offers a selection of network service bundles for small organizations. These information technology outsourcing and network monitoring solutions are built around the proactive problem handling capabilities of Microsoft Operations Manager, a next-generation server and system support software platform that monitors the reliability, throughput, and security of your information system and identifies incipient troubles before they can disrupt your network. With Progent's affordably priced network support packages, small businesses can select a basic co-sourcing package based on Microsoft Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package.
Progent's certified consultants can assist you to evaluate the benefits of Windows Server 2012 R2 for your organization, develop test environments and rollout strategies, tune your infrastructure for local, multi-site, cloud-based, and partial-cloud environments, train your IT management team, develop an enterprise-wide security strategy, streamline network management, help with creating applications, and build and test a DR/BC plan.
Progent can help your company to design and execute an efficient migration from a Sun Solaris-powered information environment to a network based on MS Windows and capable of supporting Microsoft's familiar office productivity products, business applications, and software development tools. Progent's Solaris, Windows and Cisco engineers and application specialists can assist you to preserve your data and reduce business disruption by designing an efficient transition plan that protects your current investments in Sun Solaris software and technology. UNIX-to-Windows migration support expertise available from Progent include analysis of current environment, transition strategy and validation, MS Exchange migration expertise, data and application software transition, and server and storage system transition and consolidation.
Progent offers expert support for each step of your Exchange 2010 upgrade including outsourced or co-sourced project management services, site prep, project design and documentation, specification of new software and equipment required, recommended sourcing, system testing at client location or at Progent's testing facility, setting up transitional coexistence of Microsoft Exchange 2010 and Exchange 2003 or 2007, implementation of the production system, decommissioning the old system, and training for client's support group and end users.
Progentís computer outsourcing services for small companies feature planning Server 2003, .NET Server, and Microsoft BackOffice systems, managing upgrades to XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, remote and on-premises troubleshooting, resolving chronic IT issues, and producing a comprehensive security strategy. Progent can help you maximize network reliability and throughput via non-stop technologies, redundant network topology, and proactive network monitoring. Progent also offers special project assistance for large-scale migrations and can help with needs assessment, resource inventory, bill of materials development, sourcing selection, procurement coordination, and professional documentation. Progentís computer outsourcing help also features training for office productivity packages such as Microsoft Office.
Remote continuous monitoring, proactive alarms, and actionable analytical reporting are crucial to maintaining the proper operation of your network and eliminating preventable and costly disruptions. Remote Monitoring and Management technology has progressed so far that businesses of any size can get a degree of protection that was once reserved for large enterprises. Progent offers a variety RMM options available as economical service packages designed to help you to identify and resolve a most IT network issues before they get big enough to hurt productivity.
Progentís private cloud hosting service enables small and midsize businesses to run mission-critical applications such as Microsoft SQL and Exchange from a hardened Tier III data center facility on fully redundant equipment with geographically separate backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager (DPM) for automatic backup and restoration. You can use Progentís private cloud to avoid large capital costs for the acquisition, maintenance, and management of network equipment and data center facilities while achieving the highest levels of system availability and security.
Progent's Cisco Meraki Wi-Fi access point consultants offer online and onsite support to assist organizations of any size to plan, deploy, maintain, upgrade or repair Wi-Fi networks that include Cisco Meraki APs. Progent can help you to set up and manage Cisco's Meraki-based wireless networks for environments that can range from a telecommuter's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco products including Catalyst and Nexus switches, routers and ASA firewalls to build a seamless ecosystem that delivers identical connectivity, performance, security, ease of management and uptime for wired and Wi-Fi clients irrespective of their location or device.
Progentís high availability system consultants offer reliability consulting, disaster recovery services, system load balancing, fault-tolerant interoffice access, fault-tolerant Internet interface design, fault-tolerant data center services, and other 24x7 networking consulting to help your company design a non-stop environment for line-of-business applications. Progent possesses the knowledge and experience to develop economical, 24x7 networks by deploying the expanding library of Windows Cluster servers such as Microsoft Windows Cluster Server 2003, SQL Cluster Server, and Microsoft Exchange Cluster Server. Progentís Microsoft and Cisco certified consultants can show you how to you design a high-availability mutli-location network with a completely redundant Internet connection and efficient network load balancing.
Progent offers businesses of all sizes enterprise-class network remote or in-person consulting services for networks based on Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consultants also can provide security consulting for companies ranging from the small office to the worldwide enterprise.
Progent's support specialists in Mac and Windows technology can help you integrate Apple Macintosh and Windows systems into seamless networks with full sharing and workgroup support. Allowing efficient cooperation among a mix of servers and desktops powered by Apple Mac OS and Microsoft Windows calls for broad knowledge of and background with Mac and Windows technology. Progent's background in Microsoft and Macintosh service makes it possible to provide expert support to businesses that rely on these technologies to keep their competitive advantage. Progent's consultants can also assist you to interface Apple's iPhones and iPads with your Windows environment.
Microsoft Office for Mac allows Apple Macintosh users to run the world's most popular office productivity applications. Progent's Apple-certified Mac consultants can show you how to configure Mac Office on a multi-vendor network that incorporates Apple OS X and Windows-powered platforms so that Macintosh users can access the new features in Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with co-workers who use Windows. Progent's consultants have expertise with both Apple Macintosh and Windows platforms and can support environments that combine Mac with Microsoft Windows systems with complete resource sharing, or networks which carefully restrict sharing between Mac and Windows users.
Online Troubleshooting Exchange 2013 In-Place Hold
Progent's expert consultants can show you how to design and deploy an efficient in-place Exchange Server 2007 migration plan that minimizes network downtime, reduces long-term service demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multiple server or multi-site migrations, Progent has the knowledge and experience to complete your project quickly and economically. Progent's Microsoft Exchange 2007 support, troubleshooting, and design services include expertise with the configuration of outside vendor enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging implementations based on Exchange Server 2007.
Progent's Cisco CCIE-certified network infrastructure consultants offer high-level support for Cisco Unified Communications Manager (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Progent offers access to the affordable services of online Internet connectivity consultants to assist your company to assess or update your ISP services so your Internet connectivity solution aligns with your business needs. Support services available from Progent's engineers include assessment of your current bandwidth use, vendor and plan analysis and ordering, network provisioning, and overseeing a seamless move to a different carrier and/or service plan. Network provisioning can include enhancing existing routers and configuring additional ones, setting up firewalls, and designing dependable BGP configurations.
To deliver cost-effective network services for small companies, Progent has developed full-service computer outsourcing plans that offer small offices quick access to technical expertise without forcing you to recruit, educate, and maintain a large full-time computer support team. Progentís IT outsourcing services give you an economical way for creating a protected and reliable system for your favorite Microsoft Windows office productivity products including Office XP and Office 2003.
Microsoft Small Business Server (SBS) is an affordable collection of server products that provides the foundation for a powerful but easy-to-manage IT network. The technical sophistication of the Microsoft .NET products included with Small Business Server 2011 calls for a computer support expert with real-world background designing and integrating seamless, end-to-end business technology environments. Progent's SBS Server consultants have an average of over a decade of background supporting business systems built on Microsoft platforms. This expertise assures you results in installing, administering, and maintaining IT environments that include the SBS Server package of servers and productivity software.
Progent's Juniper-authorized network consultants can help your company to design and deploy Juniper Firewall/VPN platforms, optimize and support your infrastructure, and migrate smoothly from outdated products to current releases. Progent's Junos OS engineers can also provide support for Juniper's flagship network operating system to enable your business to simplify the management and improve the protection of your Juniper VPN appliances and firewalls. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS software platforms and can assist you maintain networks that include a combination of Juniper's OS platforms.
Altaro VM Backup software offers small and mid-size businesses a dependable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud architectures and also supports low-cost cloud backup to Azure storage. Top features include state-of-the-art inline deduplication to reduce backup storage needs, Continuous Data Protection with backup intervals as short as five minutes for minimizing your Recovery Point Objective, military-grade encryption, granular restore options for individual files and emails, extensive support for Windows Cluster Shared Volumes and for VMware vCenter for managing larger deployments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up live virtual machines with zero downtime. Progent is a certified Altaro partner and offers a wide range of services to help you to design, deploy, optimize and troubleshoot a backup/restore system based on Altaro VM Backup.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants offer economical online and on-premises consulting expertise, application development, and technical support services for organizations of any size who intend to upgrade to SharePoint 2019 or SharePoint Online from prior releases of SharePoint. Progent can help customers plan and carry out a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines local and cloud-based infrastructure into a cohesive intranet solution.
Progent's Mac consultants can support the creative aspect of Macintosh computing by providing consulting services and education in imaging, audio, and motion video. Progent's consultants offer expertise in a variety of Mac applications including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or configuring an audio/video post production facility.
Progent offers the part-time or temporary assistance of a seasoned CIO to provide a broad perspective to assist you pick and support IT technology to meet your current situation and that can be a solid foundation for your growth. Progent's part-time or temporary CIO services offer financial advantages to organizations trying to optimize the impact of their network investment but who are unable or hesitant to add another high-level position to their full-time staff. Because Progent is vendor-neutral, with a large staff of engineers certified to maintain all leading OS platforms and networking technologies plus a wide selection and business software, Progent is in an ideal position to provide unbiased recommendations along with advanced technical support for building and maintaining information systems that fit the special requirements of your business.
Exchange Servers and Macintosh workstations can work together efficiently. Progent's Mac and Microsoft premier consultants can show you how to set up Microsoft Entourage and Exchange so your Mac users are able to work closely with colleagues who run Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Apple Macintosh software can collaborate, enabling Mac users to receive and transmit email, examine the Exchange global address list, copy addresses, synchronize calendars, and alert fellow workers to meetings with your Exchange account. Progent will make sure that your Microsoft Server is appropriately set up and that WebDAV and Outlook Web connectivity are working. Progent also offers customized one-on-one Entourage training.
Progent can provide cost-effective online access to an Oracle-certified MySQL RDBMS administrator or application programmer and can assist organizations of any size to configure and support MySQL within a reliable network infrastructure that provides advanced performance, scalability, and security. Progent also has experience assisting businesses migrate applications from Oracle to MySQL.
Progent's certified Windows Server 2019 experts can help your organization to plan and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-based or hybrid model. Windows Server 2019 delivers significant improvements in scale, performance, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and Linux support.
Progent's certified SQL Server application developers and database administrators can provide online consulting to assist businesses of all sizes to build, manage, and troubleshoot applications powered by the Microsoft SQL Server RDBMS platform and .NET architecture. Progent's SQL Server consultants offer help with any facet of application development in environments that can include small business or departmental databases to VLDB applications and data warehousing.
The knowledge and experience of Progent's certified Windows Server consulting team, with an average of more than 11 years of support in Microsoft integration, ensures you success in identifying the edition and configuration of Windows 2003 Server that aligns most closely with your company's strategy. Progent can also help you with designing, deploying, administering and supporting powerful information technology applications based on Windows Server, and can assist your migration from Windows 2000 or Windows NT.
Cisco has designed a full product line of routers including appliances built to provide the security, bandwidth, and reliability required by customers from branch offices to global enterprises and service providers. Cisco routers include support for redundancy, automatic failthrough, and backup power for improved reliability and network availability. Progent can show you how to choose and configure Cisco routers to establish a reliable foundation for your network and to make it economical to expand as you support new users, start new offices, deploy new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent offers help with a range of routers based on the Cisco IOS operating system, including Cisco's 800 series of small business routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for the network core, as well as older 2500 and 2700 Series Routers.
Progent offers small and mid-size businesses expert support for Intrusion Protection products and IPsec VPN products from major firewall and VPN security companies including Check Point Software, Juniper, and SonicWall. Progent can help you design a detailed security plan and choose the right technologies from a variety of suppliers to achieve your security objectives while sticking within your spending limits.
Progent's Juniper-certified NetScreen consultants can help you to configure and integrate NetScreen 5200 and 5400 routers, migrate from previous NetScreen devices to the latest Juniper products, and troubleshoot infrastructure issues in all-Juniper or mixed-vendor environments.
Progent's disaster recovery planning and business continuity consultants can show you how to design a disaster recovery plan in case of an IT network disaster. Progent can help you define a complete disaster recovery strategy that incorporates scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized engineers can also help you build an affordable, non-stop system solution that addresses availability issues covering a broad range of network technologies and processes.
Progent's Symantec consultants can help you maintain discontinued Symantec firewall and VPN products such as the Symantec Raptor and VelociRaptor family or show you how to migrate to current firewall technology. Progent can also enable you to create and execute a comprehensive security strategy that can include firewall/VPN devices and software, managed security and virus defense services, system monitoring software, and documented policies and enforcement procedures. Progent has the skill to be your single source for on-going network help, maintenance, training, and security expertise.
Progentís Co-managed Help Desk service makes it possible for your business to share the load for Help Desk services seamlessly between your in-house IT team and Progent's nationwide pool of seasoned technical support technicians and subject matter experts. Progentís Co-managed Help Desk service is a collaborative support solution built around the leading shared PSA platform for handling end-user service requests, ticketing, responsibility, status tracking, and metrics.
The complexity and integration requirements of Microsoft Windows Servers requires an IT consulting firm with practical expertise and broad knowledge in planning and integrating cohesive, end-to-end business technology solutions. The background of Progent's Microsoft-certified experts, which averages more than 10 years supporting Microsoft integration, ensures you success deploying Windows Server 2008 and Windows Server 2003 to match closely with your strategic goals. Progentís consulting support can help you with planning, deploying, managing, and supporting Windows Server systems that increase the business value of your computer network. Progentís consultants can assist you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows Vista and other desktop clients.
Progent can provide the expertise of CISM Premier security consultants. The Certified Information Security Manager (CISM) committee defines the basic capabilities and international standards of skill that information security managers are required to master. CISM gives business management the confidence that those who have earned their CISM certification have the experience and knowledge to provide effective security administration and support services.
Progent offers national remote phone support and troubleshooting services for companies who run Apple macOS and OS X networks or whose IT systems include a combination of Mac and Microsoft technology. Progent's consultants offer macOS and OS X users a range of IT services including desktop assistance, upgrading to the current version of macOS from other earlier editions of Apple macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also assist you with iPhone and iPad integration and management, or moving to Apple's iCloud. Remote technical support provides maximum leverage for your information technology budget by extending client productivity and shortening the time billed for network repair services. Sophisticated online access utilities and skilled service specialists and engineers combine to enable Progent to handle the majority of IT problems without squandering time and money by going to your location. In most of cases your IT problems can be dealt with by telephone or via a mix of phone help and remote network analysis. Progent can offer the services of Cisco certified CCIE network experts and CISSP certified security specialists to assist with the toughest system issues.
Progent's Citrix consultants can help you to design, deploy, manage, and troubleshoot a virtual Windows application delivery system based on XenApp. Progent's Cisco-certified CCIE network consultants can help you optimize your network for delivering server-side and client-side applications, and Progent's remote datacenter support experts can help you to administer and maintain an off-site datacenter that offers high uptime, enhanced security, and rapid recovery.