If you are an information technology engineer with technical support expertise, teaming with Progent and working for our customers will expand your skills through collaboration with our team of motivated, high-output consultants. Progent's commitment to offering IT expertise and computer support to small companies will give you the opportunity to work in depth with decision makers and contribute significantly to the growth of dynamic organizations. In addition, Progent's virtual office network offers state-of-the-art tools for remote service and wireless access to help you to deliver speedy fixes when you take on mission-critical issues.
Progent can supply small companies with an information management professional who can function as a part-time CIO. This part-time Chief Information Officer can provide long-term direction to help you deploy sensible technology to enhance business operations so they match more closely with your corporate objectives. Your business can create and implement a well conceived information technology strategy without incurring the expense of a full-time Chief Information Officer.
Progent's Microsoft-certified consultants can deliver low-cost online and on-premises help to carry out your migration to Microsoft Exchange 2010, produce comprehensive documentation of your upgraded email system, train your network support staff and users to get them up to speed rapidly on Exchange 2010, and offer continuing administrative consulting and technical help. Progent can also help you upgrade from Exchange 2010 to Exchange Server 2013 or Exchange 2016.
SQL Server 2014 incorporates major enhancements in critical areas such as performance, availability, security, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory technology that works seamlessly with all types of applications including Online Transaction Processing, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient online and on-premises services that include system design, configuration, administration, remediation, and application development services to enable organizations of all sizes to achieve fast return from their SQL Server 2014 deployment.
Progent's certified consultants can provide remote and onsite support expertise to assist your company to administer, maintain, and troubleshoot computers based on Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, network security, backup and restore, remote access, mobile device integration, wireless configuration, and remote system monitoring and alerts.
Cisco's Catalyst Wi-Fi controllers simplify the administration of Wi-Fi LANs by unifying the provisioning and control of wireless APs, optimizing wireless performance by reducing the effect of RF congestion, enhancing wireless availability with rapid failover, and hardening data security by detecting cyber threats and analyzing traffic content according to user class and locale. Progent can assist your business to deploy Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to administer and debug your current Cisco Wi-Fi solution or carry out an efficient migration to Cisco's modern Wi-Fi controller solutions.
Progent's Microsoft-certified consulting experts have more than a decade of experience designing, implementing, enhancing and troubleshooting System Center Operations Manager solutions and offer organizations of any size expert online or onsite consulting services for SCOM 2012. Progent can help you to plan an architecture for SCOM 2012 servers that provides the responsiveness and availability needed to watch over your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs based on industry best practices for tracking network infrastructure as well as both Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast remote or onsite technical support to assist you to remediate critical issues uncovered by Microsoft SCOM 2012.
Progent can assist small and medium-size organizations to configure collaborative software to permit their at-home workforce to benefit from positive teamwork with fellow workers and other stakeholders.
Progent practices information transfer from Progent's consultants to customers. By teaching customers to deal with problems that are within their comfort zone, Progent is able to concentrate on providing high-value services where Progent has little competition. Mid-size companies who work with trusted independent service providers or who employ internal IT personnel benefit when Progent transfers information about critical technology and proven methodologies to make their IT environments more robust, protected, and efficient.
Small to middle size companies can now enjoy all the benefits of Microsoft System Center Operations Manager and also have fast access to Progent's Microsoft and Cisco certified IT consulting professionals. With Progent's affordably priced network service programs, mid-size organizations can select a simple co-sourcing package built around Microsoft Operations Manager with network monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to provide small and midsize company information systems world-class availability, security and performance.
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and safeguard data about your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be alerted automatically about impending expirations of SSLs ,domains or warranties. By updating and managing your network documentation, you can save up to half of the time spent searching for critical information about your network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents related to managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether you're making improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you require when you need it.
Progent can provide the expertise of certified engineers and experienced database application programmers, DBAs, project management experts, network infrastructure architects, disaster recovery/business continuity specialists, and certified security professionals to assist your business to assess the potential benefits of Microsoft SQL Server 2012 for your organization, set up pilot environments at your site or at Progent's lab, design and carry out an efficient transition to SQL Server 2012 from earlier versions of SQL Server or from legacy database solutions, and define an efficient and safe network infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012.
Progent's application experts can provide advanced support, custom programming, integration help, and online classes for leading business applications that address vital areas including ERP, financials, management reporting, web application design, and the Microsoft Office family of business productivity solutions. As a Microsoft Partner with years of experience delivering advanced consulting support remotely, Progent can assist small businesses throughout the United States to save the lost productivity and fees associated with travel and on-premises visits without sacrificing the effectiveness of consulting services.
Progent's certified Microsoft Windows 2000 consultants can show you how to optimize the capability of your existing Windows 2K Servers and can streamline network management, offer technical support and troubleshooting, and strengthen security. Progent can also show you how to design, justify, and implement a strategy to upgrade from Microsoft Windows Server 2000 to Microsoft Windows 2003 Server. Progent is experienced in designing pilot installations to reduce the technical risk involved with moving to Windows Server 2003 by uncovering possible hardware and software compatibility issues.
Progent's Helpdesk management and co-management service programs allow companies to save money, increase productivity, and adapt quickly to fast-changing economic circumstances.
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance improvement compared to Cisco's popular ASA 5500-X firewalls and include centralized management and automation of advanced security capabilities like application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE firewall consultants can assist you to design and carry out an efficient migration to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's subscription-based security services to create and centrally control network ecosystems that span local offices, data centers, private clouds and public clouds.
Microsoft Windows Server 2012 R2 Hyper-V advances the power of virtualization in critical areas including multitenancy, flexible network infrastructure, cloud readiness, scalability and throughput, and fault tolerance. Progent's Microsoft-certified consultants can assist your business to benefit from Hyper-V to install and manage virtual servers to reduce network costs and improve productivity.
With Cisco Catalyst switches for small and medium-sized businesses, Cisco allows organizations to gain all the benefits of bringing intelligence into their IT infrastructures. Cisco's switching technology makes it possible to deploy capabilities to make your network infrastructure highly robust to accommodate real-time requirements, expandable to support future growth, secure enough to protect restricted data, and capable of differentiating and controlling all traffic to optimize system performance. Progent's CCIE and CCNP certified consultants can help you select and integrate Catalyst switches appropriate for your business. In addition, Progent's CISSP certified security specialists can help you develop a strategic protection plan and configure Cisco switches so they help enforce your security policies. Cisco Catalyst switching products that Progent provides expertise for include the Cisco Catalyst 2950 switches, Catalyst 3560 switches, Cisco Catalyst 4900 switches, and Catalyst 6500 Series Switches.
Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to protect your Microsoft 365 mailboxes, files residing within your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows endpoints.
Progent's National Support Center offers national remote troubleshooting for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Premier support engineers offer telephone help and online secure network connection to isolate and resolve network problems rapidly and economically. The breadth of IT experience represented by Progent's staff of country-wide service engineers allows Progent to escalate even the toughest problems to qualified experts as required.
Progent's seasoned ransomware recovery experts can help your business to rebuild an IT network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Progent can help you design, configure, manage, and troubleshoot an efficient Wi-Fi network architecture, recommend appropriate hardware and software, and configure wireless access points, wireless bridges, antennas, wireless controllers, and various wireless products. Progent can also show you how to create a complete 802.11ac wireless system security plan that is well aligned with the security strategy for your entire business network.
Progent's Co-managed Help Desk service allows your IT organization to share responsibilities for Help Desk services transparently between your in-house IT staff and Progent's nationwide pool of seasoned technical support engineers and subject matter experts. Progent's Co-managed Help Desk service is a collaborative service desk solution based on ConnectWise Manage, the top shared professional services automation (PSA) platform for managing service requests, ticketing, ownership, progress tracking, and metrics.
Progent's work environment will make you a more capable professional by improving your technical skills and increasing the satisfaction of your clients. Progent makes good on this commitment by attracting the best consulting experts for you to work with, providing a state-of-the-art network and communications architecture, running proprietary application tools to deliver the maximum level of support, and by streamlining proven operational structures for finding and keeping clients.
Microsoft Windows Server Update Services enables IT managers to deploy and monitor the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft WSUS, IT staff can fully and effortlessly manage the installation of patches that are released through Microsoft Update to servers and workstations in an organization. Progent can help you with technical details of the initial configuration of Microsoft Windows Server Update Services such as designing the Microsoft SUS deployment, setting up client's computers, establishing the Group Policy settings, and making sure your Microsoft Windows Server Update Services Group Policy Object is linked to an Active Directory container appropriate for your network environment.
Progent's Duo managed services utilize Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity verification on iOS, Google Android, and other personal devices.
Progent's Wi-Fi site survey services help you to plan, deploy and debug a Wi-Fi network adapted to your environment, offering your business a WLAN that has the reception, performance, capacity, Quality of Service, security, and roaming ability your company requires. Wireless survey services from Progent include online predictive analysis for designing a Wi-Fi network and onsite survey services for confirming, optimizing, and debugging a functioning Wi-Fi network.
Progent's Microsoft-certified consultants can help organizations of any size to adhere to leading practices to configure SCVMM 2012 hosts, networking, storage systems, and library resources; design, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class monitoring and reporting. Progent can help your company to move from a legacy version of System Center Virtual Machine Manager or from another virtualization management system, and Progent can show you how you to optimize and repair your current SCVMM 2012 ecosystem so you realize maximum business value.
Progent's seasoned ransomware recovery consultants can assist you to restore an IT network victimized by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Altaro VM Backup software provides small businesses a reliable and affordable solution for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud-hosted environments and also supports low-cost backup to Microsoft Azure storage. Top capabilities include industry-leading Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup spacing as short as five minutes for reducing your Recovery Point Objective, military-grade encryption, item-level recovery capability for specific files and emails, support for Windows Server CSV and vCenter for handling larger deployments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up live VMs without downtime. Progent is a certified Altaro partner and can provide a wide array of services to help you to plan, deploy, manage and troubleshoot a backup/restore system based on Altaro VM Backup software.
After Hours Exchange 2013 Data Loss Prevention Support Outsourcing
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a brief phone discussion with a Progent backup/recovery expert. The interview is intended to assess your organization's ability either to defend against ransomware or recover rapidly after a ransomware attack. Progent will consult with you directly to gather information about your current antivirus tools and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow industry best practices to deploy an efficient security and backup system that reduces your vulnerability to ransomware and aligns with your company's needs.
Progent's Ekahau-certified Wi-Fi experts can assist you to design, deploy, optimize, manage and troubleshoot a Wi-Fi network customized for your environment. Progent offers online or onsite expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for onsite RF signal measurement.
For help writing, enhancing, or troubleshooting business aplications for Microsoft Windows, Linux, or the Web, Progent's expert team of program developers, database architects, and project managers can help make sure you get the project done on time and within budget. Progent's seasoned software programmers offer affordable and expert online help for projects as small as creating Vidual Basic macros for Office Excel or as challenging as rolling out mission-critical database applications built on Microsoft SQL Server or Oracle.
Microsoft Network Consultant Exchange 2013 Security
ProSight LAN Watch is Progent's server and endpoint remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your network running at peak levels by checking the health of critical devices that drive your IT network. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your designated IT personnel and your assigned Progent engineering consultant so all potential problems can be addressed before they can impact productivity.
Progent can provide the guidance of a CRISC-certified risk management expert to assist your company to design and implement an enterprise risk management (ERM) solution following leading practices promoted by CRISC and crafted to match your organization's risk appetite, business objectives, and budgetary guidelines.
Progent's pricing model is to bill for online support and on-premises visits per minute. Consequently, you pay just for received services. Progent does not demand a higher rate for off-hours or priority support, and within California or in regions where Progent offers in-person service, Progent does not charge for travel time except for urgent calls where on-site time is less than four hours. In addition, Progent applies no service activation fee and asks no monthly commitment for services provided during normal working hours. Many service organizations demand large minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity does away with big bills for fast solutions so you won't be tempted to allow less critical problems to fester.
With Catalyst switches for small and medium-sized companies, Cisco enables companies to realize the full benefits of bringing smart traffic control into their IT infrastructures. Cisco's switch technology allows you to deploy capabilities to make your IT network highly available to accommodate time-critical needs, scalable to facilitate growth, safe enough to guard confidential information, and capable of differentiating and controlling traffic flows to optimize system performance. Progent's Cisco certified consultants can show you how to pick out and integrate Catalyst switches appropriate for your company. Also, Progent's certified security specialists can show you how to develop a strategic protection plan and set up Cisco switches so they powerfully support your security policies. Catalyst switching products that Progent supports include the Cisco Catalyst Express 500 switches, Cisco Catalyst 3750 switches, Catalyst 4900 switches, and Cisco Catalyst 6500 switches.
Progent's Cisco-certified CCIE network engineers can help you to manage your current PIX or Cisco ASA 5500 firewalls and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, deploy, tune, administer and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services
Progent's Microsoft Gold-certified Windows Server 2022 experts can help your company to design and implement a cost-effective upgrade to Windows Server 2022 using an on-premises network architecture or a hybrid model that combines cloud-based Windows Server on Azure with a self-hosted installation of Windows Server 2022.
If you are producing Linux-based applications in an environment that has MS Windows-based servers, desktops, and office productivity products, Progent offers full-service information technology outsourcing that allows you to concentrate on your field of high-value expertise without the constant hassle of managing your company information system. By using automated network monitoring and by providing remote and in-person assistance as your business needs it, Progent offers an affordable solution for managing an IT system that provides high dependability, protection, and efficiency. Progent's Linux developer assistance services include comprehensive information technology outsourcing, virtual infrastructure, remote and on-site support and troubleshooting, network monitoring services, and Help Desk Call Center support.
Progent can assist your organization to plan an upgrade to Microsoft Teams from Skype for Business or Lync Server and install, administer, and debug a cloud-based or mixed implementation of Teams. Progent can help you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.
Progent's Cisco Meraki Wi-Fi access point consultants provide remote and onsite support to help businesses of any size to design, deploy, maintain, upgrade or troubleshoot Wi-Fi networks that utilize Cisco Meraki APs. Progent can assist you to configure and support Cisco's Meraki-based wireless infrastructure for sites that range from a telecommuter's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also help you to configure other Cisco technology such as switches, routers and ASA firewalls to build a cohesive ecosystem that provides the same connectivity, responsiveness, security, manageability and availability for wired and wireless users regardless of their location or device.
Progent's Microsoft-certified consultants have more than 10 years of experience planning, implementing, optimizing and troubleshooting SCOM environments and can provide organizations of any size expert online or onsite consulting support for Microsoft SCOM 2012. Progent can assist you to design a topology for Microsoft SCOM 2012 servers that provides the performance and availability required to watch over your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent can also assist you to install and set up Microsoft SCOM 2012 management packs based on best practices for tracking network fabric as well as both Microsoft and third-party apps and services. In addition, Progent can deliver responsive online or onsite technical support to help you to fix critical issues uncovered by System Center 2012 Operations Manager.