Microsoft Gold-Certified Consultants
Exchange Server 2013 Expertise:
System Design, Deployment, Technical Support
Additional Topics of Interest
SCCM 2012 Application Deployment Online Support
SCCM 2012 Migration Computer Consulting
Progent's Microsoft-certified consultants can help your organization to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade efficiently to SCCM 2012 from a legacy change management platform or help you to modify your current SCCM 2012 environment to support your evolving business needs. In addition, Progent can assist you to build an infrastructure that fully supports SCCM by delivering expertise with related Microsoft technologies including ADDS, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Online Support Apple OS X
OS X Troubleshooting
Progent's experts can provide Mac users a range of services such as desktop support, Apple macOS and OS X expertise, Apple Mac integration with Windows environments, Entourage and email expertise, network protection services, and custom education. Progent can assist businesses to upgrade to macOS from Mac OS X or earlier versions of OS X and Progent can offer help with Apple macOS and Mac OS X application software. Progent can also assist your business with Apple iPhone support and Apple iPad management, or migrating to Apple's iCloud. For business environments built solely on macOS or OS X or for systems with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the difficulty of designing, integrating and maintaining a network environment that is reliable, secure, efficient and aligned with your company's objectives.
Expert Microsoft Certified Exchange 2019 Mailbox Server Online Help
Microsoft Exchange Support and Integration
Progent can help you in any facet of your upgrade to Exchange Server 2019 such as configuring Windows Server 2019 for hosting Exchange; designing high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; planning and configuring Hyper-V virtualization; configuring hardware load balancing (HLB); building DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and configuring Outlook clients.
wireless VoIP phone and Aironet APs Consulting Services
Wireless AP Outsourcing
Progent's Cisco-certified Wi-Fi integration consultants can assist organizations to deploy, manage, and troubleshoot Cisco Wi-Fi products including Cisco's Aironet and Meraki 802.11ac Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Aironet Consultant
Aironet Remote Consulting
Progent's Cisco certified wireless networking consultants offer economical online and onsite help for end-of-life and modern 802.11ac Aironet Wi-Fi access points and Progent can help your business to design and manage wireless environments that include indoor and outside/ruggedized Aironet access points.
Remote Support Services Telecommuter Integration
24x7 Teleworker Integration Outsourcing
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Microsoft MOM 2007 Troubleshooting
System Center Operations Manager Network Consultant
Remote continuous network monitoring, proactive alerts, and periodic analytical reporting are vital to maintaining the proper operation of your IT system and eliminating preventable and expensive disruptions. Remote Monitoring and Management (RMM) solutions have advanced to the point that businesses of all sizes can afford a level of network stability that was once limited to large enterprises. Progent offers a variety RMM options available as economical service packages designed to assist you to identify and fix a an array of IT network issues before they get big enough to impact productivity.
Support Organizations Smartphone Synchronization
On-site IT Support Mobile Laptop
Progent's remote connectivity and wireless synchronization experts can assist your business to design and configure connectivity solutions for remote desktops, notebooks, and wireless handhelds so they integrate seamlessly with your information network, enabling you to optimize the efficiency of your off-site workforce.
Microsoft Access Web App Development Companies
Integration Firm Microsoft Access scripting
Progent offers affordable online consulting services for all releases of Microsoft Access including Access desktop and Access Web App and offers advanced support for Access application development, database migration, performance tuning, BI reporting, and troubleshooting. Progent also can provide tailored webinar classes for Office Access development and database management.
Meraki Switch Deployment Network Consultant
Meraki Switch Upgrade Computer Consulting
Cisco's Meraki MS line of access and aggregation switches are intended for sites that go from small branches to campuses. Progent's Cisco-certified consultants offer cost-effective online consulting expertise to assist you to plan and implement a productive network solution that incorporates Meraki switches, streamline network monitoring and administration with Meraki's cloud-centric management tools, define policies to ensure security, develop and validate a disaster preparedness strategy, and troubleshoot issues related to any aspect of your Meraki ecosystem. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi APs to create a cohesive networking solution.
Computer Consultants Forefront Threat Management Gateway
Engineer Forefront Threat Management Gateway
Forefront TMG 2010 is based on the proven security capabilities of Microsoft Internet Security and Acceleration Server and offers a easily administered web gateway that delivers a single-server solution for an array of security functions including an application layer and network layer firewall, URL filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network control, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway provides advanced web security reporting features, permits customized reports generated by Microsoft SQL Server, works with Active Directory to streamline policy enforcement, and can be deployed as a virtual server to cut expenses and enhance availability. Progent's Microsoft-certified engineers can assist you to design and carry out test and production implementations; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows 2008 R2, AD, SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; set up Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual server with Windows Hyper-V; and deliver continuing support and repair services. Progent's consultants can also assist your organization to migrate economically to Forefront Threat Management Gateway from any version of ISA Server.
System Center 2007 Troubleshooting
24x7 SCOM 2012 R2 Network Consulting
Progent's Microsoft-certified consultants have more than 10 years of background designing, implementing, optimizing and troubleshooting System Center Operations Manager environments and can provide companies of any size advanced online or onsite consulting services for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that delivers the performance and availability required to monitor your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs based on best practices for monitoring network fabric as well as both Microsoft and third-party applications and services. In addition, Progent can provide responsive online or on-premises technical support to assist you to remediate serious issues detected by SCOM 2012.
Data Center Colo Specialists
Remote Support Services Colocation Center
Colocation sites allow companies to share enterprise-class data centers for housing network equipment that supports mission-critical applications. Progent's Microsoft and Cisco certified consultants can assist your company with all facets of your colocation program including choosing and moving to a colo site, creating system architecture, defining required equipment, on-site and on-line troubleshooting, establishing offsite network administration, and education your IT personnel.
Microsoft Certified UNIX, Windows Consultant Services
Windows and Solaris Network Consulting
If your company is producing UNIX-based software in an environment that includes Microsoft Windows-based processors, PCs, and office applications, Progent offers comprehensive IT outsourcing that allows you to focus on your area of strategic expertise while avoiding the continual distraction of managing your company information system. By using smart network monitoring and by providing online and on-site assistance as your company needs it, Progent represents an economical way for supporting an information system that provides high reliability, protection, and efficiency. Progent's developer assistance offerings feature full-service network support outsourcing, virtual infrastructure, remote and in-person service and repair, network monitoring, and Contact Center outsourcing.
An index of content::
Consultants Duo MFA and Single Sign-on
Technology Consulting Duo Identity Authentication
Progent's Duo services utilize Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication. Duo enables one-tap identity verification with Apple iOS, Android, and other out-of-band devices.
SCDPM 2012 Troubleshooting Consulting Services
SCDPM 2012 and Windows Server 2012 Setup and Support
Progent's Microsoft-certified consultants can provide online or onsite support to assist organizations of all sizes to plan, deploy, administer, and troubleshoot a backup solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from earlier versions of Data Protection Manager or from another backup/recovery platform, and Progent can integrate your Data Protection Manager implementation for on premises, cloud, or hybrid datacenters. Progent can provide occasional support for fixing especially stubborn issues, or comprehensive project management support. Progent's consultants can also assist your business to design Data Protection Manager into an enterprise-class disaster recovery strategy.
Help Desk Outsourcing Services Integration Support
Network Support Help Desk Services Consultants
Progent's Standard Help Desk Services provide a complete service desk solution that handles all aspects of online Level 1 desktop support from service requests through ticketing, screen sharing, status tracking, problem resolution, and reporting. Help Desk services are provided at a significant discount off Progent's regular Level 1 desktop support rates, and Progent can provide the option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve the most problems.
QoS Test Lab Consulting
Herakles/QTS Test Lab Consult
Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center can be used for piloting mission-critical applications, creating efficient migration methodologies, evaluating and tuning performance, designing or verifying business continuity solutions, mitigating compatibility issues, and building training systems for the latest technologies. For Progent clients who lack adequate in-house resources to configure proper pilot systems, the lab reduces capital costs and engineering risk while keeping critical IT projects on schedule.
Altaro Office 365 Mailbox Backup IT Consultants
Award Winning Altaro O365 Backup Support and Help
Progent is an Altaro partner and can plan and manage a deployment of Altaro Office 365 Backup to protect your Microsoft 365 user and group mailboxes, files stored within your organization's OneDrive Accounts and SharePoint sites, plus Teams Chats.
Professionals SCCM Cloud Integration
SCCM Cloud Integration Online Support
System Center Configuration Manager automates application and device provisioning across multiple sites, centralizes compliance settings control, keeps track of network resources, protects against corporate data leakage, performs health reporting, allows safe end-user self service, and offers a single point of control for managing mixed-operating system networks running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud integration experts can assist your organization with any facet of planning, installing, operating and troubleshooting a SCCM solution for local, cloud-based, or hybrid environments.
Network Engineer MSP360 Exchange Mailbox Backup
MSP360 VM Backup Specialist
Progent's data protection experts can help your company to create, implement and debug a backup solution built around MSP360 software. MSP360 offers file/folder or image backup/restore for virtual machines and physical computers, works with all popular public clouds, and permits businesses to create a data protection ecosystem with a minimum Recovery Time Objective (RTO) and a granular Recovery Point Objective. With ProSight DPS 360 Backup, Progent offers comprehensive monitoring and remote management of your backup environment to prevent data loss caused by user miscues, system glitches, malicious users, and malware assaults like ransomware.
Specialists Wireless LAN
802.11ac Wi-Fi Network Setup and Support
Progent can help you design, configure, manage, and troubleshoot a viable Wireless LAN infrastructure, recommend appropriate technology, and configure wireless access points, bridges, antennas, wireless controllers, and other wireless products. Progent can also help you build a thorough 802.11x system security strategy that is well aligned with the security plan for your overall corporate network.
Citrix Lab Manager Professional
Top Quality Citrix Workflow Studio Professionals
Progent's Citrix experts can help your organization to assess the strategic value of the various editions of Essentials for Hyper-V, help you to integrate Citrix administration tools in your Hyper-V environment, and demonstrate to you how to deploy Citrix Essentials to improve the performance, availability, flexibility, and recoverability of your virtual environment while lowering the cost of resources and operations and simplifying administrative processes.
Wireless Case Study
Case Study Proxim Wireless
Progent delivered a wireless integration environment that enabled a school to improve efficiency and avoid the ongoing costs of a dedicated data connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is designed for interfacing separate sites as far as 2.5 miles apart and can reach even greater distances. This wireless solution offered improved performance and reliability than simply amplifying the 802.11b wireless connection, and since it uses the 5.8Ghz spectrum it provided protection against local interference.
24/7/365 Small Business Technical Support Services
Small Business Network Computer Consultant
If you have a small business information system with 10 to 50 desktop users, Progent's computer outsourcing services save your business from over-reliance on an individual freelance consultant while giving you affordable and dependable access to enterprise-class network expertise. By providing IT consulting help when you need it, offering advanced expertise for critical technologies, delivering unique support such as 24x7 network monitoring, and billing only for services you use, Progent gives you an economical solution for optimizing the profitability of your small business network. Progent is the intelligent way for small organizations to create and support a robust and safe information system and to have quick access to the experienced consulting ordinarily available only to enterprises who are able to afford a sizeable internal IT organization.
Cisco SIP and CUBE Onsite Technical Support
Cisco CUBE Integration Technical Support
Progent's Cisco-certified SIP infrastructure experts can assist you to design, integrate, manage, debug and upgrade Cisco's SIP connectivity solutions and Cisco's CUBE-connected IP PSTN trunks and can provide affordable online or on-premises expertise to help companies to migrate efficiently to a productive communications environment that offers accelerated return on investment. Progent's certified Microsoft collaboration consultants can help you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms like Skype for Business and Lync Server for connectivity to a SIP-based IP PSTN trunk.
Aironet Configuration
Remote wireless VoIP phone integration Technology Consulting Services
Progent's Cisco-certified wireless integration consulting experts can help you to deploy, manage, and troubleshoot Cisco wireless devices including Cisco's Aironet and Meraki Wave 2 wireless access points plus Cisco's Wireless Network Controllers.
Microsoft Exchange Remote Consulting
Exchange 2007 Edge Server Network Consulting
Progent's expert consultants can help you design and deploy a smooth in-place Microsoft Exchange 2007 upgrade plan that minimizes network downtime, reduces long-term service requirements, and makes your Exchange 2007 Server easy to administer. For complex multiple server or multi-location upgrades, Progent has the experience to complete your project rapidly and affordably. Progent's Microsoft Exchange 2007 help, troubleshooting, and consulting offerings include expertise with the configuration of third-party enhancements of Exchange Server 2007 that are best aligned to your business goals.
SCVMM 2012 Templates Remote Troubleshooting
SCVMM 2012 Templates Technology Consulting Services
Progent can help organizations of all sizes to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage, and library resources; plan, deploy, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive monitoring. Progent can assist your company to upgrade from an older edition of SCVMM or from another virtualization management system, and Progent can show you how you to optimize and troubleshoot your existing SCVMM 2012 environment so you realize the highest possible business value.
Specialists Offsite Employees Endpoint Management
Professionals Telecommuter Endpoint Management
Progent can assist small and medium-size companies to deploy unified endpoint management tools for maintaining endpoint devices operated by at-home workers.
Android printing IT Consulting
24x7 Troubleshooting Android and Cisco ASA firewall integration
Progent's veteran team of IT consultants and application experts have years of background delivering remote and onsite assistance for organizations of any size who want to integrate Android phones into their IT networks so that users can communicate and collaborate from virtually anywhere. Progent offers the breadth of skills to resolve technical issues that span multiple vendors and that represent a combination of older and up-to-date information technology. Progent provides affordable online expertise to assist you with any aspect of planning, deploying, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can deliver occasional technical support to help you to handle especially stubborn technical issues, or Progent can provide comprehensive project management support to help you finish major IT projects on schedule and within budget. Progent can assist with on-premises, cloud-based, or hybrid networks and offers support for all major operating systems, applications, management utilities and network infrastructure. Progent also offers specialized group or one-on-one training sessions to help you manage and use Android phones and tablets securely and productively.
Microsoft Windows 2000 Remote Support Services
Upgrade Windows Server 2000
Progent's certified Windows 2000 consultants can show you how to optimize the capability of your existing Windows 2K Servers and can simplify network administration, offer tech support and troubleshooting, and enhance security. Progent can also help you create, justify, and execute a strategy to migrate from Windows Server 2000 to Microsoft Windows Server 2003. Progent is experienced in designing test installations to eliminate the obstacles involved with migrating to Windows Server 2003 by identifying potential hardware and application compatibility problems.
Automated Server Monitoring Computer Engineer
ProSight Server and Desktop RMM Specialists
ProSight LAN Watch is Progent’s server and endpoint remote monitoring service that uses advanced remote monitoring and management (RMM) techniques to keep your IT system running efficiently by checking the health of vital assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your designated IT staff and your assigned Progent engineering consultant so that all looming issues can be resolved before they can impact productivity.
Technology Consulting Exchange 2003 Upgrade
Microsoft Exchange 2003 Upgrade Computer Engineer
Progent's expert support team can show you how to define and deploy an efficient in-place Exchange Server 2003 upgrade plan that minimizes productivity downtime, simplifies ongoing support demands, and makes your Microsoft Exchange Server 2003 easy to administer. For complicated multi-server or multi-site upgrades, Progent offers the experience to finish your project quickly and economically. Progent's Exchange Server 2003 support, troubleshooting, and consulting services include expertise with the integration of third-party add-ons to Exchange Server 2003 that are best aligned to your business goals.
Windows Server 2000 Migration
Windows 2000 Server Integration Services
Progent's certified Windows 2000 consulting staff can help you optimize the functionality of your current Windows 2K Servers and can streamline network management, provide tech support and troubleshooting, and enhance security. Progent can also show you how to design, justify, and execute a strategy to upgrade from Microsoft Windows Server 2000 to Windows Server 2003. Progent is experienced in setting up pilot installations to eliminate the technical risk involved with moving to Windows 2003 Server by identifying potential hardware and software compatibility issues.
UNIX IT Services
Biggest Sun Solaris Security Organization
If your company operates a Sun Solaris environment or a mixed-platform network, Progent's CISM and ISSAP-certified security specialists can help your whole organization in a broad range of security areas including security administration practices, security design and models, access control products and methodology, software development security, business processes security, hardware security, communications, network and Internet security, and business continuity planning. CISM and ISSAP define the core competencies and worldwide standards of performance that network security professionals are expected to master. These certification give executive management the assurance that those who have achieved their CISM, CISSP or ISSAP qualification have demonstrated the experience and knowledge to offer effective security management and engineering help.
Palo Alto Networks WildFire Network Consultants
Palo Alto Networks PA-7000 Series Firewalls Security Consultants
Progent's Palo Alto Networks firewall experts can show you how to select, deploy, and manage Palo Alto Networks firewall appliances to provide a modern cybersecurity environment that spans your on-premises and cloud-based assets and guards any user at any location with any endpoint device.
Cisco ASA and VMware Configuration
Firepower Management Center Network Consulting
Progent’s Cisco-Certified network experts offer professional PIX Firewall support services encompassing design, implementation and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector threat security, and safe connectivity services. Extending from compact, plug-and-play desktop devices for small offices and home offices to modular gigabit appliances, Cisco PIX firewalls provide a sensible combination of security, performance and reliability for information environments of all sizes. PIX firewalls are based on a proven, specially designed platform, PIX OS, minimizing possible OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated protection and networking services, including advanced application-aware firewall services, Voice over IP and multimedia security, site-to-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible administrative solutions. Progent’s network consultants can help you choose and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Server Monitoring IT Consulting
Monitoring and Reporting On-site Support
Remote 24x7 monitoring, proactive alarms, and actionable reports are crucial to preserving the proper operation of your IT system and eliminating unnecessary and expensive disruptions. Remote Monitoring and Management (RMM) technology has progressed so far that businesses of any size can get a degree of protection that was once reserved for large enterprises. Progent can provide a variety Remote Monitoring and Management options delivered as economical service packages created to help your company to detect and fix a most network issues before they can impact productivity.
After Hours Meraki Switch Integration Online Help
Meraki Switch and AP Consulting Services
Cisco's Meraki MS family of switches are designed for environments that go from small branches to large campuses. Progent's Cisco-certified consultants offer affordable online consulting to help your company to plan and implement an efficient network solution based on Meraki MS switches, streamline network monitoring and administration with Meraki's cloud-based management tools, configure policies to ensure compliance, develop and validate a disaster preparedness plan, and troubleshoot technical issues associated with any facet of your Meraki deployment. Progent can also assist your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi APs to create a unified networking infrastructure.
Internal Security Inventory Specialist
Specialists Information Risk Assessment
Progent has put together two low-cost service packages intended to enable small companies to get an objective network security evaluation from a certified security consultant. With Progent's External Network Security Inventory Scan, an engineer runs a comprehensive examination of your network from outside your firewalled perimeter to determine potential risks in the security profile you present to the outside world. With Progent's Internal Network Security Inventory Scan, a security expert runs a system scan from an authorized computer within your company firewall to uncover your exposure to inside assaults. Both security inventory services are configured and run from a secured external site.
Power View Programming Companies
SSAS Contract Programming
Progent offers online and on premises expertise to assist you with any facet of business intelligence reporting ranging from troubleshooting or enhancing reports to planning and implementing an advanced BI solution. Progent's BI consultants can help you to maintain your existing reporting environment, help you to upgrade reports from an outdated reporting platform to a current one, and provide custom online mentoring tailored to your specific needs. Progent’s management reporting and analytics professionals can provide expertise in the leading BI reporting and visualization platforms including Microsoft's SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins such as Power Pivot and Power View, Report Designer and Report Builder.
Microsoft Certified Partner Windows Education
Remote Microsoft Certified Partner Training Operating System
Progent practices information transfer from Progent's support experts to clients. By educating customers to deal with technical issues that are within their scope, Progent is able to concentrate on offering hard-to-find skills where Progent has little competition. Medium-size businesses who utilize trusted independent service providers or who maintain internal IT personnel benefit when Progent passes on information about critical technology and proven methodologies to make their IT environments more reliable, protected, and efficient.
Exchange Server Migration Specialist
Exchange Server 2010 Upgrade Specialist
Progent can provide expert support for every step of your Microsoft Exchange Server 2010 migration with services that include end-to-end project management, site readiness preparation, project planning, specification of all new software and hardware required, suggested sourcing, pilot verification at client location or at Progent's test facility, managing temporary coexistence of Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the production system, deactivating the old servers, and training for client's support staff and users.
Phone Support Network Engineer
Remote Computer Support Consultant
For mid-size companies who need network consulting services, Progent can deliver an array of alternatives including on-site help, remote assistance, phone-based Help Desk, 24x7 support with automatic system monitoring, temporary staffing, site relocation services, software programming, and professional consultation. For midsize businesses in California or other regions serviced by Progent's onsite consultants, Progent provides professional in-person help for solving technical issues quickly and economically.
Power BI and SSAS Coding
Power BI Report Server Programming Company
Progent's Power BI consultants can help your business to plan, deploy, maintain, update or troubleshoot your Power BI business analytics solution. Progent can also assist you to prepare your target data for Power BI reports and dashboards. Progent can assist you implement and manage a local, cloud based, or hybrid architecture to run Power BI.
ProSight Network Management Outsourcing Consulting
ProSight Remote Managed IT Services Consult
Progent's ProSight family of managed IT services are geared to provide organizations who maintain small internal network support teams with affordable help from world-class management tools and consulting experts. Benefits of the ProSight catalog of managed IT services include fixed IT maintenance costs, smart automation of routine management tasks, ongoing adoption of new technology, graceful migration from older systems to current solutions, improved alignment of information technology with business goals, access to veteran IT consultants, and freeing up management to focus on business instead of ever-changing computer technology.
SCVMM 2012 XenServer Consultant Services
Technical Support VMM and SQL Server
Progent can assist organizations of any size to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and library resources; plan, integrate, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can help you to migrate from a legacy edition of SCVMM or from a third-party management platform, and Progent can show you how you to enhance and troubleshoot your existing SCVMM 2012 ecosystem to make sure you get the highest possible return on investment.
Barracuda Backup with Exchange Support and Setup
Barracuda Backup Appliance Support and Integration
Barracuda Backup is an affordable, subscription-based backup and disaster recovery service for small and medium-size organizations. A Barracuda Backup solution can incorporate a custom-designed physical appliance manufactured by Barracuda or a virtual appliance with comparable functionality but which uses your existing storage infrastructure. Barracuda Backup protects vital business data produced on-premises, at one or more remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a wide array of consulting services to help your business to design, configure, operate and troubleshoot a BDR system built on Barracuda technology.
Microsoft Integration Support Live Communications Server
Microsoft LCS Server Consulting
Microsoft Communications Server provides Instant Messaging and Real Presence in an extensible, enterprise-grade package offering enhanced security, seamless compatibility with other Microsoft products, an extendable, standards-based development environment, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. Your enterprise can benefit from cost savings and elevated business efficiencies, increased individual productivity, and better intellectual property protection with this easy-to-administer, highly available IM platform. Successful implementations of Microsoft Office Communications Server call for careful planning and thought before installation. Progent's Microsoft-certified professionals can provide the skill necessary to realize all the advantages of Office Communications Server across your whole organization.
Small Business IT Outsourcing Whitepapers
Article IT Outsourcing Example
Progent’s IT outsourcing services provide budget-friendly network consulting for medium-size corporations. Whether it involves designing system infrastructure, creating an internal Help Desk or using an outside one, deploying a new email system, monitoring your network, or creating an on-line eCommerce application, outsourcing your IT technical services can reduce expenses and minimize uncertainties, allowing network service expenses to increase in a more linear and controlled manner than is possible by assembling a large, knowledgeable internal network support staff. Progent’s Outsourcing White Paper and flyers tell you how Progent can help you create a secure and highly available network architecture for your vital Windows-based business software such as Windows Server 2008, Exchange Server 2007, and Microsoft SQL Server 2008.
Windows Server 2019 Cybersecurity Computer Consultants
Windows Server 2019 upgrade IT Consulting
Progent's Windows Server 2019 disaster recovery/business continuity planning consultants can help you to plan and deploy a disaster recovery system based on Microsoft's advanced Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Symantec Raptor Security Team
Symantec Security Protect
Progent's Symantec consultants can help you support legacy Symantec firewall and VPN products such as the Raptor and VelociRaptor line or help you upgrade to current firewall/VPN technology. Progent can also help you create and execute a complete security plan that can include firewall and VPN devices and utilities, managed security and network protection services, server and application monitoring software, and formal policies and enforcement procedures. Progent has the skill to be your single resource for on-going technical support, maintenance, education, and security expertise.
Lync Server 2013 Mobility Services Consulting Services
Lync Server 2013 Network Consultant
Progent's consultants can help your company to assess the value of Microsoft Lync Server 2010 for your environment and can help you to plan and execute an installation of Lync Server 2010 that unifies the management of IM and Presence and increases the productivity of your in-house staff, telecommuters, and smartphone users. Progent's consultant's can in addition help your company to carry out a smooth migration to Microsoft Lync Server 2010 from Office Communications Server or from Live Communications Server, interface Lync Server 2010 with Exchange, SharePoint Server, and Microsoft SQL Server, show you how you can run Microsoft Lync Server 2010 to enhance the collaborative functions of MS Office programs, and provide online seminars and ongoing technical support for Lync Server and other Microsoft technologies.
Consultant Cisco Telepresence
Consultant Services Polycom Video Conferencing
Progent offers the support of an accredited engineer with expertise integrating technology from the major video conferencing/telepresence providers including Cisco, Polycom, and LifeSize and can assist your company to plan, configure, expand, or troubleshoot a telepresence solution that preserves your investment and optimizes the business value of your information network. Progent can also provide the expertise of infrastructure consultants able to assist businesses of any size to create and maintain a network that delivers the performance, dependability, security, and expandability required to accommodate your video conferencing/telepresence solution.
Hosting Facility Support and Help
Enterprise Security Help Center
For large organizations, Progent can supplement in-house IT staffs by providing world-class background in supporting critical Microsoft and Cisco products. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint experience, and Microsoft SQL Server consulting. For the national or global enterprise with branches, Progent can act as a seamless nearby extension of corporate network management. Progent’s enterprise support services include company-wide security, online branch office support, system architecture, Sarbanes Oxley conformance, project planning, and world-class support for multiple location network environments based on Enterprise Windows. Progent can provide field consultants and specialists to help with a campus relocation or office move, or a network designer to help with building or using an Internet Data Center or co-location site.
Mandrake Linux Professional
Colbolt Linux Onsite Technical Support
If your company is developing UNIX or Linux software on a network that has Microsoft Windows-based servers, PCs, and office applications, Progent can provide full-service network support outsourcing that frees you to focus on your area of strategic know-how while avoiding the continual hassle of maintaining your business network. Through the use of automated network monitoring and by providing remote and in-person support when your company needs it, Progent represents an economical way for supporting an information system that provides high availability, protection, and performance. Progent's UNIX/Linux developer assistance services include full-service network support outsourcing, virtual infrastructure, online and on-premises support and repair, proactive network monitoring, and Help Desk services.
Work at Home Integration
Award Winning Call Desk for Telecommuters Support Outsourcing
Progent has 20 years of experience assisting small and medium-size businesses to design, deploy, optimize, administer, and troubleshoot IT networks that incorporate telecommuters.
XenDesktop Integration Support
Citrix virtual desktops Specialist
Citrix offers a comprehensive family of products that provide enterprise-class manageability, expandability, and responsiveness for virtualizing servers and for server-based distribution of virtual Windows desktops and applications. For distributing virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed Citrix XenServer and Essentials for Hyper-V. Progent's Citrix-certified engineers can assist your company to evaluate the strategic benefits of Citrix technology and can help you design, validate, deploy, optimize, and maintain Citrix solutions.
Microsoft Expert SCCM 2012 Remote Troubleshooting
24/7/365 Configuration Manager 2012 Support and Integration
Progent can assist your organization to prepare for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade smoothly to SCCM 2012 from an older device and application management platform or help you to modify your current SCCM 2012 ecosystem to support your changing business requirements. Also, Progent can help you to build a software foundation that extracts the most value from SCCM by providing expertise with associated Microsoft technologies including Active Directory Domain Services, SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
Monitoring and Reporting Network Engineer
Remote Troubleshooting Microsoft System Center Operations Manager
Remote continuous monitoring, proactive alarms, and periodic analytical reporting are crucial to preserving the proper operation of your network and avoiding unnecessary and costly disruptions. Remote Monitoring and Management (RMM) solutions have progressed so far that companies of any size can afford a degree of protection that was previously reserved for enterprises. Progent offers several RMM solutions delivered as economical service packages created to help your company to detect and fix a most IT network problems before they can disrupt productivity.
Meraki Management Integration Support
Meraki Switch Topology Integration
Cisco's Meraki MS family of switches are intended for environments ranging from branch offices to campuses. Progent's Cisco-certified consultants offer cost-effective online expertise to help you to plan and implement a productive network solution that incorporates Meraki switches, streamline network monitoring and administration with Meraki's cloud-based management architecture, set up policies to ensure security and compliance, create and validate a disaster preparedness plan, and troubleshoot technical issues associated with any aspect of your Meraki ecosystem. Progent can also help your company to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless access points to create a cohesive networking infrastructure.
Catalyst 802.11ax AP Upgrade Remote Consulting
CCIE Expert Certified Catalyst Wi-Fi 6 AP Planning Help and Support
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 WAP experts can provide affordable online and onsite support for Catalyst Wi-Fi 6 wireless access points.
Database Development Specialist
Database Programming On-site Support
Progent's Microsoft-certified database developers offer small and midsize businesses remote DBA and programming services for leading RDBMS products such as Microsoft SQL Server, Oracle, MySQL, and Office Access. Services available from Progent include software installation and integration, application architecture and coding, administration support, replication and synchronization solutions, storage management, tuning, migration, information security, backup/restore options, troubleshooting, and training.
Microsoft Dynamics GP Migration Planning Consultancy
Dynamics GP Update Specialists
Progent's consultants have supported Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has provided integration, software development, education, and debugging services since the platform's debut. Progent can provide advanced expertise for upgrading out of date Dynamics GP deployments. Progent can assist your business to plan, validate, and carry out a cost-effective upgrade from a a legacy version of GP to the latest edition of Dynamics GP.
Network Engineer wireless IP phones and Aironet APs
wireless IP phone upgrades Online Help
Progent's Cisco-certified Wi-Fi integration experts can assist organizations to deploy, manage, and troubleshoot Cisco wireless devices such as Cisco's Aironet and Meraki 802.11ac Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
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