Progent’s consultants can assist you to design and implement an efficient move from on-premises Active Directory to cloud-based Azure AD or to a hybrid solution that deploys Azure AD DS and AD Connect to unify identity and access management for both on-premises and Azure resources.
VMware's NSX network virtualization technology allows you to create complete logical networks in software. NSX permits virtual networks to be deployed in minutes and administered with a high degree of automation independent of the physical components making up the underlying IP network. VMware Site Recovery Manager allows automated disaster recovery, application mobility, plus transparent site relocation, failback and site re-protect. SRM also permits transparent testing for site recovery, updates and patches and can generate audit reports to verify complete service recovery, validate Service Level Agreements and demonstrate disaster recovery compliance. When integrated with VMware's NSX virtual network technology, VMware Site Recovery Manager can quickly recover the complete logical network topology at the recovery datacenter. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to assist your organization to plan, deploy, test and administer a disaster recovery system based on VMware Site Recovery Manager and VMware NSX.
Progent can provide advanced remote consulting to help organizations integrate their IT infrastructure with popular public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can help you to design and manage hybrid ecosystems that can include Windows and Linux operating systems and applications in either cloud-based solutions or in hybrid architectures that seamlessly combine local IT assets as well as cloud services. To help you to incorporate public clouds with physical datacenters, Progent can provide a range of cloud migration services that include Microsoft Azure enterprise hybrid cloud planning and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over 15 years of experience delivering advanced consulting services remotely, and Progent can make sure you successfully carry out your cloud integration projects on schedule and within your budget.
Progent offers clients the services of engineers who have earned some of the IT industry's most prestigious credentials. Progent believes that clients deserve to be sure that their computer service professionals have formal testing plus extensive practical experience so that Progent's customers can engage Progent's service with trust. Often, vendor certifications such as the Cisco Certified Internetwork Experts (CCIE) confers privileges for substantially superior vendor support than is offered to non-certified consultants, allowing Progent to deliver clients a better level of IT support. In addition, major credentials such as CISA or ISSAP for network security can aid corporate customers to demonstrate compliance with regulatory requirements by using the assistance of recognized industry experts.
Progent's Microsoft-certified professionals have more than 10 years of background delivering email support for companies ranging from small offices to global corporations. Progent offers economical consulting for all versions of Microsoft Exchange Server to strengthen email and virus protection, configure fault tolerant email systems, and facilitate off-site and mobile email access. Progent’s Exchange support services can assist you in designing and carrying out a move from an outdated SMPT server or unsupported Microsoft Email software such as Exchange 2003 to Exchange Server 2016. Progent also provides support for Windows 8, Windows 7, Vista, and Windows XP desktops using Outlook and can help you integrate Microsoft Outlook Web App for popular web browsers. For email virus defense, spam filtering and outbound data leak protection, Progent offers Email Guard email filtering and encryption.
Progent offers national online technical support and consulting services for companies who operate Apple macOS and OS X networks or whose information systems include a mix of Apple Mac and Microsoft technology. Progent's consultants can provide Mac users a variety of services such as desktop assistance, upgrading to the latest edition of macOS from other earlier versions of Apple macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also assist you with iPhone and iPad support, or moving to iCloud. Remote technical support offers maximum leverage for your IT budget by preserving client efficiency and shortening the hours billed for computer repair services. Sophisticated remote access tools and experienced technicians and engineers combine to enable Progent to solve the majority of network problems without squandering time and expense by traveling to your site. In most of cases your network problems can be dealt with over the phone or via a combination of phone help and online connectivity. Progent can offer the services of Cisco CCIE network engineers and CISSP certified security specialists to assist with the toughest network issues.
Microsoft Windows 8.1 is engineered to run on devices ranging from smartphones and slates to engineering workstations. A wealth of new and improved features, including touch screen support and iconic tile GUI, provide a wide range of advantages for companies who understand how to exploit them. Progent's Windows experts can help get your organization up the learning curve with Microsoft Windows 8.1 and make sure you gain significant competitive value from the operating system's many technical enhancements.
Nagios and MRTG are powerful, free monitoring tools that run under Linux and can be used to monitor UNIX/Linux networks, Windows systems, or multi-OS environments where Linux and MS Windows coexist. Nagios lets network managers to track system services such as POP3, HTTP, FTP, and PING. Multi Router Traffic Grapher allows you to graph the traffic in and out of SNMP network appliances such as servers, routers, and switches. Progent's network monitoring experts can show you how to utilize both these programs to tune and troubleshoot your system.
Remote 24x7 monitoring, proactive alerts, and periodic reports are crucial to maintaining the proper operation of your network and eliminating preventable and costly downtime. Remote Monitoring and Management (RMM) solutions have progressed so far that companies of all sizes can afford a degree of network stability that was previously limited to large enterprises. Progent can provide a variety RMM options delivered as low-cost service packages designed to help your company to detect and fix a an array of network problems before they get big enough to hurt productivity.
If your company computer system mixes Linux-based products platforms with MS Windows, Progent can show you how to incorporate your IT resources into a unified environment that permits all your operating systems to coexist for simple management, seamless information exchange, high availability, superior throughput, and tight security. Progent's UNIX/Linux and Windows coexistence support offerings feature network architecture integration and service, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and management, online network help and troubleshooting, on-site technical support, and Contact Center support.
Progent's Microsoft-certified consultants have more than 10 years of background planning, implementing, optimizing and troubleshooting Microsoft SCOM environments and offer companies of all sizes expert remote or onsite consulting services for Microsoft SCOM 2012. Progent can assist your company to plan an architecture for System Center 2012 Operations Manager servers that provides the performance and availability required to monitor your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent can also assist you to import and customize Microsoft SCOM 2012 management packs based on industry best practices for monitoring network infrastructure as well as Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive online or on-premises technical support to help you to fix critical issues uncovered by System Center 2012 Operations Manager.
If you are producing UNIX-based applications on a network that includes Windows-based processors, desktops, and office productivity products, Progent offers comprehensive information technology outsourcing that allows you to concentrate on your area of strategic know-how without the continual distraction of managing your business network. Through the use of smart server monitoring and by delivering online and on-site assistance as your company needs it, Progent offers an economical alternative for maintaining an information system that features excellent dependability, protection, and performance. Progent's developer assistance offerings feature full-service it outsourcing, virtual server infrastructure, online and on-premises service and repair, 24x7 monitoring, and Help Desk Call Center support.
Progent's Symantec consultants can help you maintain discontinued Symantec firewall and Symantec VPN appliances including the Raptor and VelociRaptor family or help you upgrade to newer firewall solutions. Progent can also help you design and execute a complete security plan that can incorporate firewall/VPN devices and utilities, outsourced security and virus defense services, server and application monitoring products, and documented policies and processes. Progent has the skill to be your one-stop source for continuing network help, administration, education, and security expertise.
Microsoft Dynamics Customer Relationship Management helps mid-market companies build positive client relationships. Built-in Sales and Customer Service modules allow in-house staff to share information to help promote selling success and offer consistent, effective customer service. Progent can set up the most sensible server and communications infrastructure, including mobile wireless access, to back MS CRM, and Progent's Experts Team can supply your company with a certified MSCRM professional who can help you combine Microsoft CRM with your sales or customer service data.
Progent’s IT outsourcing packages offer budget-friendly network support for small organizations. Whether it includes planning network infrastructure, setting up an internal Help Desk or using an outside one, rolling out a new e-mail platform, monitoring your system, or developing a web-based business application, outsourcing your network engineering services can contain costs and eliminate uncertainties, permitting network service budgets to grow in a more moderate and manageable manner than is feasible by assembling a bulky, knowledgeable internal network support staff. Progent’s Outsourcing White Paper and datasheets tell you how Progent can enable you to build a protected and robust system foundation for your vital applications based on Windows such as Office XP, Microsoft Office 2003, and Office 2000.
Microsoft Small Business Server is a low-cost collection of essential servers that offers the foundation for a powerful but easy-to-manage IT network. The technical demands of the Microsoft .NET products bundled with Small Business Server requires a network support expert with hands-on background designing and integrating seamless, end-to-end business technology solutions. Progent's SBS Server professionals have an average of over 10 years of experience integrating business networks based on Microsoft platforms. This experience ensures you success in deploying, administering, and repairing network environments that include the Microsoft SBS Server suite of servers and applications.
Progent provides expertise for security evaluation utilities such as LANguard from GFI for running a variety of programmed network auditing scans to uncover potential security gaps. Progent has broad experience with network analysis tools and can help you to understand testing reports and react effectively. Progent can show you how to build security into your company operations, configure scanning applications, plan and implement a secure network architecture, and suggest policies to maximize the security of your network. Progent's security professionals are available to assist you to set up a firewall, implement secure remote connectivity to email and data, and install virtual private network. Progent's accredited security consultants can also test the security of web-based applications and can conduct extensive information security assessments of enterprise-wide security to validate your organization's compliance with key industry security standards including HIPAA, NIST, and ISO.
Progent can help your it team to plan and administer hybrid ecosystems that can include Windows and Linux systems and applications in either cloud-based systems or in hybrid network models that utilize physical IT assets as well as public clouds. To help you to incorporate public clouds with networks, Progent offers a variety of public cloud migration support services that include Microsoft Azure hybrid cloud planning and integration services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has 20 years of experience providing high-level consulting expertise online, and Progent can make sure you successfully carry out your cloud integration projects quickly and within your budget.
Progent's certified SonicWall firewall experts can show you how to configure, manage, and troubleshoot SonicWall firewall appliances including the current SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and GIAC-certified cybersecurity consultants can show you how to incorporate SonicWall firewalls into a complete network protection plan and build security into your corporate practices.
Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes next generation behavior analysis technology to guard endpoints as well as servers and VMs against new malware assaults like ransomware and email phishing, which easily evade traditional signature-matching AV products. ProSight ASM safeguards local and cloud-based resources and provides a single platform to address the complete malware attack lifecycle including filtering, detection, mitigation, remediation, and forensics. Key features include one-click rollback using Windows VSS and automatic network-wide immunization against new attacks.
Progent's Citrix experts can help your organization to assess the strategic value of the available versions of Citrix Essentials for Hyper-V, help you to integrate Citrix administration utilities in your Microsoft Hyper-V network, and show you how to use Citrix Essentials to improve the performance, availability, consistency, and fault tolerance of your virtual network while lowering the cost of resources and operations and simplifying administrative processes.
Progent offers cost-effective online and on-premises consulting to help companies to move any portion of their critical IT infrastructure to Google Cloud Platform services. This can save management hassle and hardware costs and enable access to Google's cutting edge machine learning tools. Progent can assist your IT team with every aspect of Google Cloud Platform integration including requirements analysis, readiness evaluation, architectural design, testing, configuration, administration, performance optimization, licensing management, disaster recovery solutions, and security and compliance.
Microsoft System Center 2016 Data Protection Manager offers near-continuous backup and simplified restore capabilities for Microsoft-based environment. Data Protection Manager 2016 offers application-sensitive protection for key workloads such as Microsoft SQL Server, Exchange Server and SharePoint, backs up Windows and Linux VMs, supports virtual machines hosted by Windows Hyper-V and VMware, and integrates seamlessly with Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified experts can assist organizations of all sizes to design, implement, administer, and troubleshoot an enterprise-wide backup/restore solution built around SCDPM 2016. Progent can assist you to upgrade from an older version of DPM or from a legacy solution, and Progent can tune your DPM 2016 ecosystem for on local, hosted, cloud-based or hybrid deployments. Progent can provide online or onsite support and can deliver occasional guidance to resolve technical bottlenecks or provide end-to-end project management or co-management support to make sure you finish your Data Protection Manager 2016 initiative on schedule and within your budget.
Progent's CCIE-certified network infrastructure consultants can help your organization to manage legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, manage, upgrade and debug Cisco ASA 5500-X security appliances with Firepower Services.
Progent's CCIE-certified networking experts can provide advanced support services for Cisco Unified Communications Manager (formerly CallManager). Progent can help you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Progent’s Shared Call Center service allows your business to split the load for Help Desk support transparently between your in-house IT staff and Progent's nationwide pool of seasoned desktop support technicians and matter experts (SMEs). Progent’s Help Desk Co-management service is a collaborative support solution based on the top shared PSA tool for managing end-user service requests, ticket lifecycle, ownership, progress tracking, and reporting.
Technical Support Microsoft Exchange Server 2016 Migration
Progent's CISM-certified security consultants can show you how to secure your Mac network through professional support offerings including performing security tests, recovery from virus and worm penetrations, configuring firewalls, integrating safe off-site and mobile access, installing automated programs for protection against viruses, spam, and directory harvest attacks, and developing a comprehensive security plan appropriate for the specific objectives of your business information system.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Server proliferation wreaks havoc on network budgets and administrative resources. Server reduction via a virtual architecture promises lower total cost of ownership of hardware and quicker ROI, more leveraged utilization of servers, simplified operations, enhanced system availability, and easier management. Typical usage scenarios for virtual servers are hardware consolidation, low-cost platforms for mission-critical legacy applications running on outdated operating systems, and affordable quarantine of software development or pilot testing systems from on-line systems.
Progent is committed to information transfer from Progent's consultants to customers. By educating customers to deal with technical issues that are within their comfort zone, Progent can focus on delivering high-value services where Progent has few competitors. Mid-size businesses who work with trusted independent consultants or who employ internal support personnel benefit when Progent passes on information about new technology and tested processes to make their networks more reliable, secure, and efficient.
Microsoft Exchange Server 2016 Migration Planning Online Troubleshooting
Progent can provide the support of a certified VMware VCDX expert to help your organization design, deploy, administer and repair VMware vSphere-based virtualization solution for local datacenters, private and public clouds, or hybrid cloud deployments. Progent offers advanced expertise for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and application continuity. Progent has extensive experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRO and vCloud Suite tools for managing private and public cloud and hybrid cloud environments that deliver high uptime, fault tolerance, and application mobility.
Progent can assist you in any phase of your upgrade to Exchange 2019 such as deploying Windows Server 2019 as a host for Exchange; planning high availability (HA) system topology for a local, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and configuring Windows Hyper-V; configuring hardware load balancing; configuring Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint; preparing firewalls; integration with O365; and setting up Outlook clients.