Progent uses an enterprise-class service reporting system that records and organizes complete documentation for all delivered services. Unlike some freelance consultants or local service firms who offer minimal documentation or specifics of tasks performed, each service provided by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the support documentation transmitted by each staff member to each client. The practice of detailing and organizing support activity allows more efficient support and eliminates a slew of typical misfortunes such as when a support customer is effectively held captive to a consultant who won't let go of the keys to the kingdom.
MS Communications Server provides IM and Real Presence as part of an extensible, enterprise-grade package featuring enhanced protection, seamless compatibility with additional Microsoft products, an extendable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can benefit from cost savings and elevated operational efficiencies, enhanced individual productivity, and stronger IP protection with this easy-to-administer, highly available IM platform. Effective implementations of Office Communications Server call for extensive planning and thought before roll out. Progent's Microsoft-authorized consultants can provide the skill needed to realize all the advantages of Microsoft Office Communications Server throughout your entire corporation.
Progent's Microsoft-certified consultants provide small and medium size businesses world-class consulting support for SMS Server and System Center Configuration Manager, Microsoft's solutions for update and configuration automation. Configuration Manager 2007 is Microsoft's new name for the update management solution formerly known as Systems Management Server. Configuration Manager provides a range of new features to SMS Server such as comprehensive automation, integrated Windows Vista Windows Server 2008 awareness, NAP security support, and device driver management. Progent's Microsoft certified engineers can help you use SMS 2003 or Configuration Manager effectively for streamlined OS and application software deployment, security patch administration, software tracking, and licensing reconciliation. Progent's consultants can also help you to move smoothly from SMS Server to Configuration Manager 2007.
For large businesses, Progent can supplement in-house network support groups by providing extensive background in deploying key Microsoft and Cisco products. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint experience, and Microsoft SQL Server consulting. For the nationwide or global enterprise with branches, Progent can act as a transparent nearby supplement of corporate network management. Progent's enterprise consulting services include company-wide security, remote branch office support, system design, Sarbanes Oxley conformance, project planning, and top-level support for multiple location office environments powered by Enterprise Windows 2003. Progent can provide on-site consultants and technicians to help with a site move or office move, or a system architect to assist with setting up or using an Internet Data Center or co-location site.
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and safeguard data about your network infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be warned about impending expirations of SSL certificates or domains. By updating and organizing your network documentation, you can save up to 50% of the time spent trying to find vital information about your IT network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether you're making enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you require the instant you need it.
Progent's ProSight portfolio of managed IT services are geared to provide businesses who maintain minimal internal IT support staffs with low-cost help from world-class management platforms and technical experts. Benefits of the ProSight catalog of managed services include fixed network management expenses, automation of routine administrative processes, ongoing adoption of new information technology, smooth migration from legacy systems to up-to-date solutions, improved alignment of information technology with strategic objectives, access to seasoned network experts, and allowing management to concentrate on business rather than ever-changing network technology.
Progent's data center support services are designed for companies with equipment located at IDCs or data center colo hosting sites and requiring on-demand on-premises assistance at the colo site plus remote support from Microsoft and Cisco Premier Certified experts. Progent provides a complete array of Internet Data Centers and data center and colocation support services such as network architecture analysis, Windows and Linux server installation and maintenance, tech support for server and telecommunications infrastructure, development and installation of non-stop systems, architecting and implementing layered security structures, firewall configuration and troubleshooting, configuring load balancing environments, and planning fault tolerant server clustering configurations.
Progent's Microsoft-certified relational database consultants offer businesses of any size online DBA and programming services for leading RDBMS products such as Microsoft SQL Server, Oracle, MySQL, and Office Access. Services available from Progent include software installation and configuration, application design and coding, administration support, replication and synchronization strategies, capacity planning, performance optimization, migration, information security, backup/restore options, problem solving, and webinar training.
Les Kent has a 35-year track record of effective technology integration, executive management, sales, and operations. He has shown a knack for creating elegant information technology solutions during his time as as a system architect, programmer, project manager, implementation expert, and problem solver for small companies, start-ups, and global corporations.
Windows Server 2008 is an important advance in making IT systems more protected and available, simpler to virtualize and manage, higher performing, and able to provide an improved environment for web hosting and development. Progent can assist your business get the most from the improvements built into Windows Server 2008 by providing certified consulting, troubleshooting, education, temporary staffing, monitoring, and security services.
Microsoft Systems Management Server 2003 provides added capability for change and configuration management of Windows-powered networks via introducing Feature Packs. Feature Packs reduce the overall administrative costs of managing and configuring software products by making it simpler to install system images, manage mobile devices, and run management tools. In addition to alerting you about ways to cut management costs by installing SMS 2003 Feature Packs, Progent's consultants can show you how to plan and perform IT projects that cover processes that Feature Packs are designed to make more efficient. Progent's adoption and update services can minimize spending and eliminate business disruption as you move to new operating systems and programs. Progent's wireless engineers can help you define efficient processes and policies to manage handheld computers and intelligent portable phones so your field force remains productive and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can show you how to develop a security plan that includes standards, processes and IT products to keep your IT computer system protected.
Lync 2013, now called Skype for Business, enables organizations of any size to create a manageable and protected communications ecosystem that supports a Bring-Your-Own-Device computing model with instant messaging (IM), presence, audio/video and web conferencing with app sharing, and both IP-based and PSTN telephony across a wide assortment of desktop and handheld clients. Progent's Microsoft-certified Lync Server 2013 consultants and system architects can assist you to assess the business benefits of Lync 2013, design an on-premises, cloud-resident (with Lync Online) or hybrid model appropriate for your present and long-term plans, deploy Lync 2013 so as to speed up your ROI, and provide custom webinar and on-premises training to your management staff and users. Progent has in-depth expertise in critical pieces of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help your organization to integrate Lync Server 2013 with key Microsoft Office and Microsoft 365 apps such as Outlook and PowerPoint.
Progent's Private Cloud Hosting service offers complete hosting of a small or mid-size company's production servers in a solution that gives the maximum degree of availability and scalability and is also simple to move to any data center. Progent's Private Cloud Hosting services are based on mature virtualization technologies that allow small and midsize companies with mixed- platform environments to save significantly on the costs of capital equipment, infrastructure maintenance, and IT management while achieving enterprise-class reliability and an unprecedented degree of vendor independence.
Progent's compensation structure is built on contribution, so just like being an independent contractor, your earnings are entirely tied to your generated revenue. Certain of our support staff focus on lifestyle issues and elect to consult at an easy pace, using our self-determined schedule to pursue individual pursuits like mountain biking, car racing, snow boarding, fishing, travel, or spending free time with relatives and acquaintances. Others use the chance to earn big bucks through lots of work and extended hours. Progent completely encourages both sides of the spectrum plus any point in between.
Progent is a leading innovator in affordably delivering world-class IT support to small businesses. Progent's achievement in handling the network service requirements of the historically underserviced small business sector is the combined result of major technical and process breakthroughs that have eliminated a great deal of the conventional expenses out of managing network support, injected unmatched professional skill into the support mechanism, and significantly accelerated the repair cycle.
Progent's Microsoft-certified engineers can help you plan, document, carry out, administer, and troubleshoot a network-wide move to 64-bit server and desktop operating systems and applications. Progent can help you test your 64-bit infrastructure to make sure it handles all of the key 32-bit programs which you intend to retain as well as the latest 64-bit versions of software you wish to run.
Progent's expert support team can help you define and deploy a smooth in-place Exchange Server 2003 upgrade strategy that minimizes network downtime, simplifies long-term service demands, and makes your Microsoft Exchange Server 2003 easy to manage. For complex multiple server or multi-site migrations, Progent has the knowledge and experience to finish your move rapidly and economically. Progent's Microsoft Exchange 2003 help, troubleshooting, and consulting services include assistance with the integration of third-party enhancements of Microsoft Exchange 2003 Server that are in keeping with your business goals.
Progent's ransomware consultants can assist your business to assess your ransomware defenses, monitor and protect your IT environment, help with settlement negotiations with a hacker, and rebuild a network victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Progent offers cost-effective online and on-premises support to help businesses of any size to migrate all or part of their critical network resources to Google Cloud Platform services. This can save time and hardware costs and enable the use of Google's state-of-the-art machine learning tools. Progent can help you with every aspect of Google Cloud Platform integration including needs analysis, preparedness evaluation, architectural design and review, pilot testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security.
For businesses with a mix of Mac and Windows desktops, there exist two popular solutions for using Windows-dependent applications on macOS or OS X: an external connection to a physical Windows computer or local emulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac allows you to attach a Mac to a networked Windows-powered computer to run Microsoft Windows programs and access network resources. Virtual PC for Mac emulates Microsoft Windows on an Apple Mac system so that you are able to run Windows applications directly. Progent's macOS and Mac OS X technology consultants can assist your organization to maintain these products for running Microsoft Windows applications on your Macs and can in addition assist your company to assess and install third-party solutions for Microsoft Windows platform simulation.
Progent's Data Center professionals can help you select fault-tolerant data centers that match the particular needs of your business. Fault tolerant colocation sites are especially attractive to small companies due to of their low cost and simplified logistics in comparison to pursuing a do-it-yourself strategy. Trying to build an in-house data center with even a basic level of fault tolerance is too costly for typical small organizations. Progent can help you get all the advantages of non-stop data centers and 24x7 colo sites by offering a complete range of engineering and support services.
Progent's Linux consulting services offer small businesses and software developers support for managing and supporting Linux computers that run with Microsoft-based technology. Progent offers your organization contact with Linux experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP credentials. This wide array of expertise provides you with a convenient one-stop source to show you how to create and manage a secure and robust mixed-platform network and communications environment that allows Linux and Microsoft coexistence by integrating Windows with major Linux derivatives such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
If your company does not require urgent remote help but you think you will require technical services with your network soon, you can conserve time and money and guarantee that the right expertise will be ready when you require it by getting in touch with a Progent sales agent and registering as a customer. For more information, call 800-993-9400 or send email to email@example.com.
The server cluster feature set incorporated into the high-end versions of MS Windows Server 2008 has been dramatically re-engineered to simplify the deployment, configuration, and maintenance of server clusters that offer improved levels of network dependability, security, efficiency, and flexibility. New or enhanced capabilities include automated cluster Validation, easier configuration and installation, improved cluster management, new cluster infrastructure for increased uptime, better security and quorum structure, minimization of failure points, more disk and memory capacity, and improvements for geographically dispersed clusters. Progent's consultants can assist your company assess the advantages of failover clusters, plan and execute an installation, train your network support personnel to manage your cluster environment, deliver continuing consulting and support services, and produce and validate a disaster recovery plan.
If you have a small business information system with 10 to 50 desktop clients, Progent's computer outsourcing services save your business from over-reliance on an individual freelance service provider while giving you affordable and dependable access to high-quality technical expertise. By providing IT support help when you require it, providing specialized knowledge for key applications, offering unique support such as automated network monitoring, and billing only for services you receive, Progent gives you an affordable way for optimizing the productivity and profitability of your small business information system. Progent is the intelligent way for small businesses to build and maintain a robust and safe IT network and to have quick access to the experienced support ordinarily restricted to businesses who are able to support a sizeable internal IT organization.
Progent's Duo services incorporate Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication. Duo supports single-tap identity verification with Apple iOS, Android, and other out-of-band devices.
Microsoft Exchange 2016 Migration Planning Online Support Services
Microsoft Windows Server 2012 R2 Hyper-V enhances server virtualization in critical areas including secure multitenancy, flexible infrastructure, cloud support, expandability and performance, and high availability. Progent's Microsoft-certified consulting experts can help your business to take advantage of Hyper-V to deploy and manage virtual servers to cut network expenses and enhance availability.
Progent's Co-managed Help Desk service allows your business to split responsibilities for Help Desk support transparently between your IT staff and Progent's roster of seasoned desktop support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the leading shared professional services automation platform for managing service requests, ticket lifecycle, ownership, status tracking, and metrics.
Cisco's Meraki MS line of access and aggregation switches are designed for environments that go from small branches to large campuses. Progent's Cisco-certified CCIE consultants offer affordable online consulting to assist your company to plan and deploy a productive network solution based on Meraki switches, simplify network monitoring and administration with Meraki's cloud-centric management tools, configure policies to maintain compliance, develop and validate a disaster preparedness plan, and troubleshoot issues related to any aspect of your Meraki ecosystem. Progent can also assist your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi APs to create a cohesive networking solution.
Progent provides the help of Microsoft and Cisco-Certified network consulting experts to show customers affordable alternatives to help organizations maximize the benefits of Microsoft and Cisco products. For environments that span from small offices to large corporations, Progent's network engineers can show you how to improve your information system's e-mail infrastructure, protection, availability, throughput, and network administration.
Progent provides national online phone support and consulting services for businesses that run UNIX, Linux, or Solaris environments or whose information systems include a mix of UNIX/Linux and Microsoft Windows technology. Remote network consulting provides maximum return for your information technology dollar by protecting client productivity and shortening the hours charged for computer repair services. Advanced online access technology and skilled service specialists and engineers allow Progent to solve the majority of network issues without wasting time and expense by going to your site. In the vast majority of cases your network problems can be dealt with by telephone or via a mix of phone help and remote network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISM and CISSP certified security specialists to assist you with the toughest network problems.
Progent's Microsoft-certified ISA Server consulting experts have broad experience creating Microsoft-based security designs for information systems with multiple sites, mobile users, and mission-critical eCommerce applications. A Progent ISA Server consultant is ready to help your small or mid-size company design and deploy a configuration of ISA Server 2004 that meets your IT security needs without restricting your network.
Progent's Disaster Recovery/Business Continuity (DR/BC) consultants have extensive backgrounds assisting small businesses to minimize network downtime by providing affordable remote consulting for disaster recovery/business continuity (DR/BC) planning, high-availability network architecture, backup/restore systems, and transparent system maintenance. Progent's business continuity consultants can assist you to plan and validate a sensible business continuity plan that matches your business goals and IT budget. Progent's disaster recovery specialists can help you to design, deploy, and support resilient technologies such as redundant Internet access, virtualization, fail-over clustering, load balancing, transparent off-site backup, and multi-location data centers.
Altaro VM Backup software from Hornetsecurity offers small businesses a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, offsite, multi-site, and cloud architectures and also enables cost-effective backup to Microsoft Azure Block Blob storage. Top features include industry-leading inline deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup spacing as little as five minutes for reducing your Recovery Point Objective, military-grade encryption, item-level restore options for individual files and emails, support for Windows Cluster Shared Volumes (CSV) and vCenter for managing larger deployments, and support for Microsoft Volume Shadow Copy Service to back up live VMs without downtime. Progent is a certified Altaro partner and offers a broad array of services to assist you to design, deploy, optimize and troubleshoot a backup/restore system based on Altaro VM Backup software.
Progent can assist your company to design and implement an efficient migration from a Sun Solaris-based information system to a network powered by Windows and capable of running Microsoft's familiar office productivity suites, business applications, and software development tools. Progent's Sun Solaris, Windows and Cisco engineers and software development specialists can show you how to preserve your information and minimize productivity discontinuity by developing an efficient transition strategy that protects your current investments in Solaris application and infrastructure. UNIX-to-Windows migration consulting expertise offered by Progent include evaluation of current environment, transition planning and testing, MS Exchange migration services, data and application software migration, and processor and media migration and economization.
Progent's certified ISA Server consultants have extensive backgrounds creating corporate security designs for IT networks with many locations, remote users, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall consultant is ready to help your small company design and implement a configuration of Microsoft ISA Server 2004 that meets your IT protection needs without restricting your productivity.
Microsoft WSUS enables IT administrators to install and monitor the latest Microsoft patches and security updates to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft Windows Server Update Services, network support staff can fully and easily manage the installation of patches that are released via Microsoft Update to servers and workstations in an organization. Progent can help you with complex details of the initial setup of Microsoft Windows Server Update Services such as planning the Microsoft SUS deployment, setting up client's computers, defining the Group Policy parameters, and ensuring your Microsoft WSUS GPO is associated with an Active Directory container appropriate for your system environment.
Microsoft Exchange Server 2016 Upgrade Remote Troubleshooting
Progent's Wireless Consulting Services provide a convenient, economical way for companies of any size to deploy, manage, monitor and repair cutting edge wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and deploy appliances like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile messaging and web-based business applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Progent's temporary staff augmentation services enable organizations to respond to the need for IT support personnel without incurring the costs and hassle that come with vetting and hiring experienced technical workers and without adding to your full-time head count.
Progent can provide affordable online consulting to assist companies of any size to access Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design and review, testing, deployment, centralized administration, performance tuning, licensing management, backup/restore solutions, and security strategies.
Progent's certified Windows Server 2019 experts can assist your company to design and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers significant enhancements in capacity, speed, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and container support.
Mid-sized businesses can derive all the benefits of Microsoft Operations Manager and have fast access to Progent's Microsoft and Cisco Premier network consulting experts. With Progent's economically priced network support packages, medium-size organizations can select a basic co-sourcing package built around Microsoft System Center Operations Manager 2007 with network monitoring, proactive alerts, in-depth system analysis, Help Desk support, and online troubleshooting. For companies with line-of-business applications who need high availability networking, Progent offers a comprehensive 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to provide medium-size business networks world-class reliability, protection and productivity.
Progent's Microsoft-certified consultants have 20 years of background designing, installing, and maintaining email solutions for companies in the and throughout the United States. Progent offers economical Microsoft Exchange Servers consulting support to make sure that your email system offers compliance, high availability, easy connectivity for off-site and mobile users, time-saving administrative utilities, and productive integration with telecommunications. Progent provides consulting and integration services for Exchange 2016 Server, Exchange 2013 Server, Microsoft Exchange 2010 Server, Exchange 2007 Server, Microsoft Exchange 2003, and Microsoft Exchange 2K Server. Progent can also assist small or mid-size businesses to migrate to Microsoft Exchange 2016 Server or Exchange 2013.
Technical Support Services Exchange 2016 Upgrade Planning
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small or mid-size organization's servers in an environment that delivers the highest degree of availability and expandability and is in addition easy to transfer to another host. ProSight Virtual Hosting options are built on mature virtualization architectures that enable small companies with multi- platform IT systems to economize significantly on the expense of capital investments, system support, and IT administration while achieving enterprise-class reliability and an unmatched level of vendor flexibility.
Microsoft Exchange 2013 incorporates major enhancements to the functionality of its predecessor Exchange Server 2010 and introduces powerful new features as well as a redesigned structure. These improvements favorably impact vital IT areas such as manageability, high availability (HA), security and compliance, cost of ownership, collaboration, expandability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to evaluate the possible business benefits of migrating to Exchange 2013, design a cost-effective test and deployment plan, and educate your IT team to maintain your Microsoft Exchange 2013 environment. Progent can also provide ongoing online consulting and management services for Microsoft Exchange 2013.
Progent is convinced that a well architected and implemented information system is a pivotal factor for enabling any company's growth, and Progent applies this belief in our own network environment. We have built a non-stop virtual office network that allows our staff engineers and certified contractors to offer rapid and effective support, cooperate closely on sophisticated jobs, and gain from professional and private growth by acting as part of an exciting business ethos of self motivation and independence.
Progent believes that a well architected and implemented network is a vital piece for enabling any firm's success, and Progent follows this credo in our corporate network infrastructure. We have built a non-stop virtual office network that enables our in-house consultants and certified contractors to deliver fast and effective support, collaborate closely on complex jobs, and experience professional and private growth by acting as part of a dynamic company culture of personal drive and freedom.
Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management platform that includes machine learning technology and advanced services to provide comprehensive endpoint detection and response.
Progent offers customized remote instruction for a range of desktop apps and operating systems such as Office and Microsoft 365 Excel, Word, Publisher and Outlook plus Adobe Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Online training provides the benefits of conventional in-person seminars, such as instant interaction between clients and trainers, but eliminates the expenses of transportation and the challenge of trying to synchronize the availability of many students. Available to single students or classes of any size, Progent's virtual instruction allows the teacher to run the class from an online facility and the clients can be spread throughout an office or all over the country. Virtual training utilizes proven learning mechanisms like broadcast white boards, real-time questions, and collaborative desktops. Sessions can be short and personalized to specific subjects or extended in time and wider in coverage.
Exchange 2016 Mailbox migration Online Support Services
Progent's Microsoft certified experts offer a variety of support services for Microsoft Dynamics GP/Great Plains. Dynamics GP is a Microsoft accounting package and business management solution based, like all Microsoft financial solutions, on the scalable and popular platform of Windows technology. Dynamics GP/Great Plains 2010, the most recent version of Microsoft financial products in the Dynamics GP/Great Plains line, provides an affordable tool for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and human resources. Dynamics GP is easy to install and configure, and with its segmented approach you are able to purchase only the functions you currently need, with the ability to expand users and enlarge functionality in the future. Progent's Dynamics GP/Great Plains Software support experts can show you how to deploy, customize and manage Microsoft Dynamics GP/Great Plains 2010 and also earlier versions of Dynamics GP/Great Plains.
Progent's wireless consultants can help small companies plan, select, test, install and maintain protected building-to-building wireless bridges that integrate transparently into your IT network while providing a degree of security that equals or excels wireline interfaces. Progent provides expertise in wireless LAN products from Cisco Aironet and Meraki, Proxim, and additional office wireless providers and can show you how to identify and install the wireless link solutions that fit best with your business requirements.
Progent's Microsoft authorized experts offer three service programs to help medium-size and large businesses create a cost-effective and successful in-house Network Support Help Desk. Progent's consulting services include ROI analysis, process analysis and enhancement, executive reporting, education of internal personnel, and documentation of procedures. Progent's Software Selection and Integration Support Services help organizations analyze the various high-quality Help Desk application programs on the market and determine which packages might be too costly, lack critical features, or align poorly with your company's corporate culture. Progent also offers temporary staffing for organizations who want to reinforce their internal Help Desk team for special projects or to substitute for absent or incapacitated personnel.
Progent's Microsoft-certified consultants offer affordable online and on-premises expertise, software development, and troubleshooting services for organizations of all sizes who intend to upgrade to SharePoint Server 2016 or SharePoint Online from prior versions of SharePoint.
Dynamics GP 2015 R2 (formerly Great Plains) features a revamped design that improves cloud integration, supports popular smart phones and tablets, permits one-time login with Microsoft Azure Active Directory, and strengthens security. Microsoft Dynamics 2015 R2 also simplifies reporting, incorporates nine new Workflows, expands the Web Client, and adds over 100 enhancements to various applications. Progent's Microsoft-certified consultants have the broad knowledge and hands-on experience to resolve the critical technical and business challenges associated with upgrading to Dynamics GP 2015 R2 and can help your organization to perform an efficient migration that will maximize the return on your investment in this powerful product.
Progent's SonicWall firewall experts can show you how to integrate, maintain, and tune SonicWall firewall appliances including the current SonicWall TZ, NSa and NSsp families of appliances and the legacy SonicWall PRO 2040 devices. Progent's CISSP and CISA-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into a complete security plan and design protection into your corporate processes.
Even if your business has a minimal computer support staff and a modest IT budget, your information network can still have the same high reliability and responsiveness that once needed a substantial internal service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-premier network consultants, the most recent network management products for proactive monitoring and alerts, and economical service packages such as a help desk call center to keep your mission-critical business applications and hardware up and running.