Even if your business has a minimal network support group and a limited technology budget, your information system can still have the same high availability and responsiveness that once required a large in-house support group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-premier IT professionals, the latest system management software for proactive monitoring and threshold alarms, and cost-effective service programs such as a help desk service to keep your mission-critical business applications and servers operating.
Progent's expert support team can show you how to define and implement a smooth in-place Microsoft Exchange 2007 migration plan that minimizes productivity downtime, simplifies ongoing service demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multiple server or multi-site upgrades, Progent has the knowledge and experience to finish your move rapidly and economically. Progent's Microsoft Exchange 2007 support, troubleshooting, and design offerings include expertise with the configuration of third-party add-ons to Microsoft Exchange 2007 Server that are best aligned to your business needs.
Progent's Symantec experts can assist you to maintain legacy Symantec firewall and VPN appliances such as the Raptor and VelociRaptor line or show you how to migrate to current firewall technology. Progent can also enable you to design and execute a complete security strategy that can include firewall/VPN appliances and software, outsourced security and network defense services, server and application monitoring software, and documented policies and processes. Progent has the skill to be your single resource for continuing network help, maintenance, education, and security expertise.
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior-based analysis technology to guard endpoint devices as well as physical and virtual servers against new malware assaults such as ransomware and email phishing, which routinely get by legacy signature-based anti-virus tools. ProSight ASM safeguards local and cloud resources and offers a unified platform to automate the entire malware attack progression including blocking, detection, mitigation, cleanup, and post-attack forensics. Top capabilities include single-click rollback with Windows VSS and automatic network-wide immunization against new attacks.
Progent's certified ISA Server consultants have long experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security solutions for information systems with many sites, remote workers, and mission-critical web applications. Progent's Microsoft Firewall experts can help your company in designing and deploying an installation of ISA 2000 Server or ISA Server 2004 that supports your network protection requirements without adversely restricting your network accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other up-to-date editions of Internet Security and Acceleration Server.
Progent's Microsoft-certified consultants have more than 10 years of background planning, implementing, enhancing and repairing System Center Operations Manager environments and offer companies of all sizes advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist your company to plan a topology for SCOM 2012 servers that provides the performance and availability required to monitor your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs based on industry best practices for monitoring network infrastructure and Microsoft and third-party apps and services. Also, Progent can provide fast online or on-premises technical support to help you to fix critical problems detected by Microsoft SCOM 2012.
Before Progentís Microsoft Operations Manager solution, network problems were approached reactively, after users complained about them. With the benefit of proactive, computer generated alerts and trend reports created by MOM, Progent is now able to fix server problems before they grow to be critical enough to impact network availability. Because of MOM, Progent can deal with looming problems before clients know that the problems are there. Progent offers help for Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small company networks enterprise-class service continuity, security and performance.
Cisco's Meraki MS family of access and distribution switches are designed for sites ranging from small branches to campuses. Progent's Cisco-certified CCIE consultants can provide affordable remote expertise to assist your company to plan and deploy a productive network solution that incorporates Meraki MS switches, simplify network administration with Meraki's cloud-based management tools, set up policies to ensure security, develop and test a disaster preparedness strategy, and troubleshoot technical issues related to any facet of your Meraki ecosystem. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to build a cohesive networking solution.
Progent's Microsoft-certified consultants can help you to assess the benefits of Windows Server 2012 R2 for your company, develop pilot environments and rollout plans, tune your network for local, multi-location, cloud-based, and partial-cloud environments, train your IT management staff, create an enterprise-wide security strategy, automate IT management, help with creating applications, and generate and test a DR/BC plan.
Progent offers a wide range of cost-effective support services to help your company to install, integrate, repair, and administer desktop PCs and laptops based on Microsoft Windows, macOS and OS X, or popular versions of Linux. Progent can provide onsite or online help for single machines or notebooks or work with your business to plan and carry out a company-wide migration to new or updated operating system software and applications. Progent can also supply consultants and technicians to assist your company to plan for and implement a site relocation or merger organized to produce minimal interruption to your productivity.
Progent's Windows Server 2019 disaster recovery preparedness consultants can help your business to plan and deploy a disaster recovery system based on Microsoft's cloud-tested Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Progent's expert application designers and programmers can help your company to build customizations to Microsoft Dynamics GP/Great Plains that address the special needs of your business while retaining the advantages of Windows integration. Progent can also provide help with a variety of software development technologies that can be used to create integrations with Microsoft Dynamics GP/Great Plains. These tools include Microsoft Dexterity, Modifier with VBA, Visual Studio for Dynamics, Continuum, eConnect, Web Services for Dynamics GP, and Integration Manager.
Progent's certified Windows 2000 Server experts offer network support and information technology consulting services for the entire family of Microsoft .NET Servers, Windows 2000 Server, and Microsoft Windows Server 2003. Progent's Windows Server 2000 configuration, update, and support offerings include network design, deployment, project management, local and remote technical support, Help Desk outsourcing, expert security analysis, turn-key outsourcing, and cost-effective co-sourcing.
Microsoft Systems Management Server offers extra functionality for change and configuration management of Windows-based networks through SMS Feature Packs. Feature Packs reduce the net administrative expense of managing and deploying software by making it simpler to copy system images, control mobile computers, and operate management utilities. In addition to advising you about ways to cut management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can help you plan and perform IT projects that cover processes that Feature Packs are designed to make more efficient. Progent's migration and upgrade services can lower cost and eliminate business disruption as you move to new operating systems and programs. Progent's wireless consulting experts can help you develop efficient procedures and standards to manage handheld computers and intelligent mobile communication devices so your mobile workforce remains productive and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to design a security strategy that includes policies, procedures and IT products to keep your IT computer system protected.
Progent's Microsoft-certified Windows 2003 Server consultants can provide computer support and IT consulting services for the entire family of Microsoft .NET Servers, Windows 2003 Server, and Windows 2000 Server. Progent's Microsoft Windows 2003 upgrade, integration, update, and support services include network planning, deployment, project management, on-premises and remote technical support and troubleshooting, Call Center outsourcing, expert security services, comprehensive outsourcing, and expert co-sourcing.
Technology Consulting Services Microsoft Exchange 2016 Upgrade
If your company is producing UNIX-based software in an environment that includes Windows-based servers, desktops, and office applications, Progent offers full-service IT outsourcing that allows you to concentrate on your field of high-value expertise without the constant hassle of maintaining your company information system. Through the use of smart network monitoring and by providing remote and in-person assistance as your company needs it, Progent represents an affordable way for maintaining an IT system that features excellent availability, protection, and performance. Progent's developer support offerings include comprehensive network support outsourcing, virtual infrastructure, online and in-person service and repair, 24x7 monitoring, and Helpdesk services.
Progent's Juniper Networks-authorized network consultants can help you to plan and implement Juniper Firewall and VPN technology, optimize and support your network infrastructure, and upgrade smoothly from discontinued equipment to current releases. Progent's Junos OS engineers can offer support for Juniper's premier network operating system to enable you to simplify the management and strengthen the security of your Juniper VPN appliances and firewalls. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can help you maintain environments that incorporate a combination of Juniper's OS platforms.
Progent offers economical online support for all editions of Microsoft Office Access including Access desktop and Access Web App and offers advanced support for Access application programming, database migration, performance tuning, report design, and maintenance. Progent also offers custom online classes for Access application programming and database management.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's certified IT consultants can provide Windows Server 2016 migration consulting services to assist organizations of any size to design and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can help your company to evaluate the benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to benefit from the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
If your company network mixes Linux-based products technology with Microsoft Windows, Progent can help you to integrate your computers into a unified network that permits all your operating systems to run side by side for easy management, seamless information exchange, high reliability, enhanced throughput, and strong security. Progent's Linux and MS Windows coexistence support offerings feature IT infrastructure configuration and support, consulting for Windows services for UNIX, online network monitoring and management, remote technical support and troubleshooting, in-person technical support, and Helpdesk services.
Progent's Microsoft-certified consultants have over 10 years of experience planning, implementing, optimizing and repairing System Center Operations Manager solutions and can provide companies of any size expert remote or onsite consulting support for System Center 2012 Operations Manager. Progent can help your company to plan an architecture for System Center 2012 Operations Manager servers that provides the performance and availability required to monitor your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent can also help you to import and customize System Center 2012 Operations Manager management packs according to leading practices for tracking network fabric as well as both Microsoft and third-party apps and services. Also, Progent can provide responsive remote or onsite technical support to assist you to fix critical issues detected by SCOM 2012.
Exchange 2013 includes significant enhancements to the capabilities of its predecessor Exchange 2010 and delivers important new features plus a revamped architecture. These improvements affect vital facets of IT such as manageability, availability, compliance, cost of ownership, collaboration, scalability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consultants can assist your organization to evaluate the potential business benefits of upgrading to Exchange Server 2013, design a cost-effective test and deployment strategy, and educate your IT staff to manage your Microsoft Exchange 2013 solution. Progent also offers ongoing remote support and management for Microsoft Exchange Server 2013.
Small to mid-sized businesses can now get all the advantages of Operations Manager and in addition have quick access to Progentís Microsoft and Cisco Premier network consulting professionals. With Progent's affordably priced network service packages, small businesses can choose a basic Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to offer small company information systems enterprise-class reliability, security, and performance.
Exchange Server 2016 Migration Planning IT Services
Remote 24x7 network monitoring, proactive alarms, and actionable analytical reporting are vital to maintaining the health of your IT system and avoiding unnecessary and expensive downtime. Remote Monitoring and Management technology has advanced so far that companies of any size can get a level of protection that was once limited to large enterprises. Progent offers a variety RMM solutions delivered as economical service packages designed to assist you to detect and resolve a most network problems before they get big enough to impact your business.
Progent uses an enterprise-class service reporting system that stores and formats detailed documentation for all delivered services. Unlike many independent consultants or small service firms who provide scant documentation or specifics of tasks performed, every service provided by Progent is tracked by full documentation. Every Progent consultant has use of the service documentation sent by every consultant to each client. The discipline of detailing and archiving service records allows more efficient service and avoids a slew of typical misfortunes such as when a service client is effectively held captive to a consultant who wonít let go of the keys to the kingdom.
Progent's Microsoft-certified consultants have over a decade of experience designing, implementing, enhancing and repairing SCOM solutions and can provide organizations of all sizes expert remote or on-premises consulting services for Microsoft SCOM 2012. Progent can assist your company to design a topology for SCOM 2012 servers that provides the responsiveness and availability needed to monitor your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent can also help you to import and set up SCOM 2012 management packs based on best practices for tracking network infrastructure and both Microsoft and 3rd-party apps and services. Also, Progent can provide responsive online or onsite troubleshooting to assist you to fix critical problems uncovered by System Center 2012 Operations Manager.
Network monitoring ordinarily involves observing a networkís resource utilization to help identify data traffic bottlenecks or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free monitoring tools that work under Linux and can be used to monitor mixed-platform environments where UNIX and Windows operate together. Progent's system integration engineers can show you how to take advantage of both these tools to optimize and repair your network. Progent's Linux support services provide small companies and developers help with administering and supporting UNIX/Linux and Solaris networks that coexist with Microsoft-based technology.
Progent offers two ultra-affordable service bundles intended to allow small businesses to get an independent network security assessment from a premier security consultant. With Progent's External Network Security Inventory Checkup, a security engineer runs a comprehensive test of your network from beyond your firewalled perimeter to determine potential risks in the security posture you expose to the public. With Progent's Internal Security Inventory Scan, a security expert executes a network scan from a secure machine within your company firewall to determine vulnerabilities to inside threats. Both security inventory services are set up and run from a secured external location.
CRISC Certified Risk and Information Systems Control Architect Specialist Evaluation CRISC
Progent can provide the services of a CRISC-certified risk management consultant to help you to design and implement an enterprise risk management solution based on best practices identified by CRISC and geared to align with your organization's risk appetite, business goals, and IT budget.
Progentís computer outsourcing support offerings for small businesses include designing Server 2003, .NET, and Microsoft BackOffice environments, managing upgrades to XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, remote and on-site repair, resolving stubborn integration problems, and creating a company-wide security plan. Progent can show you how to enhance network reliability and performance with fault-tolerant configuration, redundant network topology, and proactive network monitoring. Progent also provides special project help for major migrations and can help with needs definition, product inventory, BOM development, vendor qualification, purchasing logistics, and professional documentation. Progentís computer outsourcing help also includes training for office productivity programs such as Office XP.
Progent can assist your business to evaluate the many subscription plans available with Office 365 and configure your information network with Office 365 so you derive top business value. Progent offers expertise with multi-vendor environments that include Windows, macOS, and Linux software. Progent can also help your business to create and manage hybrid ecosystems that transparently integrate on-premises and cloud resources.
Progent's Cisco CCIE network infrastructure experts can assist you to set up, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall consulting, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone support, and CUCM/CallManager software consulting.
Progent can help companies of any size to migrate all or part of their network infrastructure to Microsoft Azure. This can simplify IT management and lower equipment investments. Microsoft Azure includes a wealth of cloud services and Progent can assist you to evaluate the advantages and limitations of different cloud computing models you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises applications and resources and ensure that you sidestep the typical mistakes small companies make when moving to a public cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also help you to prepare firewalls and VPN tunnels and also to manage iPhones and iPads and Android handhelds.
With the Catalyst line of switches for small and mid-size companies, Cisco enables organizations to gain all the benefits of bringing smart traffic control into their networks. Cisco's switch technology makes it possible to enable features to make your IT network sufficiently available to accommodate real-time needs, scalable to facilitate future growth, safe enough to protect confidential data, and capable of prioritizing and controlling traffic flows to optimize system operations. Progent's CCIE certified consultants can help you select and integrate Cisco switches that make sense for your business. Also, Progent's CISSP certified security consultants can help you create a comprehensive security plan and configure Cisco Catalyst switches so they help support your security strategy. Cisco Catalyst switching products that Progent provides expertise for include Cisco's Catalyst 2940 switches, Catalyst 3560 switches, Cisco Catalyst 4948 switches, and Catalyst 6500 Series Switches.
Progentís Microsoft-certified consultants provide small and medium size companies enterprise-class consulting services for Systems Management Server and System Center Configuration Manager, Microsoft's standard tools for change and configuration management. Configuration Manager is Microsoft's new name for the change management platform previously called Systems Management Server. Configuration Manager 2007 provides a range of enhancements to SMS Server 2003 including full automation, integrated Vista Windows Server 2008 awareness, quarantine support, and boot image management. Progentís Microsoft certified consulting professionals can show you how to use SMS 2003 or Configuration Manager effectively for automated OS and application software installation, security patch administration, software tracking, and software license compliance. Progent's engineers can also help your company to move efficiently from Systems Management Server to Configuration Manager 2007.
Progentís Cisco-Certified network consultants provide experienced PIX Firewall support services covering design, implementation and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector threat protection, and safe connectivity services. Ranging from small, easy-to-install desktop appliances for small offices and home offices to modular gigabit appliances, Cisco PIX firewalls provide a sensible level of protection, performance and availability for business networks of all sizes. PIX firewalls are based on a proven, specially designed operating system, PIX OS, avoiding possible OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated protection and connectivity services, including powerful application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPsec VPN networking, intelligent access services, and extensive management tools. Progentís network experts can help you select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Exchange 2016 Migration Planning Onsite Technical Support
Progent's Microsoft-certified engineers offer in-depth support in deploying, using and debugging all versions of Microsoft Project Server and can provide a wide variety of affordable remote support services based on proven best practices to help organizations of all sizes to get all the benefits of this powerful platform. Support services available from Progent include solution planning, software configuration and upgrades, strategies for safe collaboration among onsite and remote or mobile users, network optimization, and specialized online training classes.
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that embodies more than a quarter century of experience helping manufacturing and service organizations to manage supply chains and streamline critical processes in order to get products to market quickly and meet customer schedules consistently. Progent can provide the skills of an ERP specialist with more than 20 years of experience with the SyteLine/CloudSuite Industrial platform. Progent can provide online or onsite services that spans from as-needed guidance to end-to-end solution design and project management outsourcing or co-sourcing. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, customization, CPQ, web site integration, troubleshooting, data conversion, Office 365 integration, disaster recovery planning, and DBA services.
Progent's ProSight Virtual Hosting offers advanced virtual server technology, a state-of-the-art data center, and the technical support expertise of Progent's Microsoft-certified engineering team to provide small and midsize companies with a complete information technology outsourcing alternative that improves network dependability and security, eliminates management hassle, and lowers expenses. With Private Cloud Hosting, a smaller business can have each of its software platforms and key application servers hosted in a secure and reliable data center on a high-performance, non-stop virtual machine set up and maintained by Progent's network service experts.
Progent's certified SharePoint Server 2019 and SharePoint Online experts can provide affordable online and onsite expertise, application development, and technical support services for organizations of all sizes who intend to migrate to SharePoint 2019 or SharePoint Online from earlier releases of SharePoint. Progent can help customers design and execute a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines onsite and cloud-based infrastructure into a cohesive information management solution.
Progent's productive atmosphere will make you a more capable professional by enhancing your technical skills and boosting the loyalty of your customers. Progent delivers this promise by recruiting the best professional talent for you to operate with, providing an advanced system infrastructure, running proprietary software tools to deliver the maximum level of support, and by optimizing proven operational structures for finding and maintaining clients.
Cisco Nexus switches are designed to deliver the speed, expandability, dependability, virtualization support, capacity, data protection and ease of management required to function as the heart of a world-class data center. Progent's CCIE-certified Nexus switch consultants can provide remote and onsite consulting expertise to help you to plan an efficient switch topology, set up test environments to confirm your switching solution, deploy Nexus switches, define and implement appropriate policies, run security and compliance assessments, set up advanced monitoring and alert systems, fully utilize network resources by means of virtualization, troubleshoot switching and routing issues, maximize system performance, plan for expected growth, and set up the powerful fault-tolerant features incorporated into Nexus switches. Progent's consultants can also assist your business to upgrade efficiently from outdated Nexus models or Cisco Catalyst switches to up-to-date Nexus switches.
Progent can provide the support of CISM Premier security consultants. The Certified Information Security Manager (CISM) organization describes the core competencies and global standards of performance that IT security managers are expected to master. It provides executive management the assurance that those who have qualified for their CISM certification possess the background and knowledge to provide efficient security administration and support consulting.
For custom program development, Progent can supply software design experts to write business software in areas such as eCommerce, web development, Microsoft Business Solutions products such as Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progentís consultants can use Internet Information Services to create company-specific eCommerce applications based on Microsoft ASP.NET. In addition, Progent offers expertise in a broad array of custom program development platforms including SQL Server and Delphi. For custom e-Commerce software, Progent also offers specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
In performing consulting projects for corporate clients, Progent uses a structured methodology driven by defined milestones in order to meet budgetary, scheduling and technical goals while minimizing business disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management standards based on the best practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture proposals, pilots, design tuning, and expert implementation. All facets are documented to provide a comprehensive description of IT services performed and to help in downstream network maintenance.
When performing consulting tasks for enterprise customers, Progent follows a structured approach based on defined milestones so as to achieve financial, scheduling and technical goals while reducing productivity disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management standards based on the best practices defined by the Microsoft MSF methodology which includes requirements definition, architecture recommendations, test models, design adjustments, and expert implementation. All phases are recorded to make available a detailed summary of IT services delivered and to help in downstream system support.
Progent is a Microsoft Certified Partner and has earned special competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who earn the highest customer endorsement and enjoy the closest working relationship with Microsoft. The understanding, capabilities, and dedication needed to earn the status of Microsoft Certified Partner benefits Progent's customers by enabling Progent to provide your company better technical solutions for your information system.
Microsoft Windows Server 2012 R2 Essentials is a value-priced, versatile platform that allows small businesses to make the move from the traditional stand-alone on-premises datacenter to the contemporary hybrid networking paradigm that combines on-premises and cloud-based resources. Progent's consultants offer budget-friendly online consulting and troubleshooting for Windows Server 2012 R2 Essentials. Progent can help you to assess the possible business benefits of moving to WS 2012 R2 and adopting a hybrid local/cloud design for your network environment. Progent offers comprehensive project management so you can design and carry out a smooth migration to Microsoft Windows Server Essentials, Office 365, and other Azure Cloud applications and services. Progent also offers as-needed consulting help, technical support, and training.
Microsoft Exchange 2013 incorporates significant enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces powerful new features as well as a redesigned structure. These enhancements affect vital areas like ease of administration, availability, security, operational costs, collaboration, scalability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to understand the potential business benefits of migrating to Exchange Server 2013, create a cost-effective test and deployment strategy, and educate your IT staff to maintain your Exchange Server 2013 environment. Progent can also provide ongoing remote consulting and management services for Exchange Server 2013.
Progent's consultants offer Apple macOS and Mac OS X users a variety of services including desktop support, Apple macOS and OS X expertise, Mac integration with Windows networks, Entourage and Exchange Server expertise, security services, and one-on-one training. Progent can assist clients to upgrade to macOS from OS X or earlier versions of Apple OS X and Progent can offer expertise with Apple Mac applications. Progent's specialists in Apple technology can also help your business with Apple iPhone integration and iPad management, or migrating to Apple's iCloud. For business networks based solely on Apple macOS or OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the difficulty of planning, configuring and maintaining a network infrastructure that is available, secure, efficient and able to achieve your company's business goals.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's Support for IT Service Organizations lets you take advantage of Progent's information technology engineers while retaining your own service brand as a seamless extension of your network services staff.
Progent can assist you to utilize Cisco's networking products to build a robust foundation for your local, private cloud, or hybrid-cloud data center and improve operations in key areas including resource utilization, security and compliance, versatility, uptime, and disaster recovery.
Progent's Cisco certified networking consultants offer advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.
If your company is producing Linux-based applications in an environment that includes Microsoft Windows-based servers, PCs, and office productivity products, Progent can provide full-service network support outsourcing that allows you to concentrate on your area of high-value know-how while avoiding the continual distraction of maintaining your company information system. Through the use of smart network monitoring and by delivering remote and in-person assistance as your company needs it, Progent represents an affordable alternative for managing an information system that provides high reliability, protection, and performance. Progent's Linux developer support offerings feature full-service network support outsourcing, virtual infrastructure, remote and on-site service and troubleshooting, proactive network monitoring, and Contact Center support.
If your organization does not need emergency remote help but expects to need assistance with your information system in the near future, you can save time and expenses and guarantee that the right IT skill will be available when you need it by contacting a Progent sales specialist and registering as a customer. For details, call 800-993-9400 or email email@example.com.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
If your company has a Sun Solaris environment or a mixed-platform network, Progent's CISM, CISSP and ISSAP-certified security specialists can help your entire enterprise in a broad array of security areas including security administration practices, security architecture and models, connection management systems and methodology, applications development security, business processes security, hardware security, telecommunications, network and Internet security, and workplace recovery preparedness. CISM and CISSP stipulate the fundamental skills and international standards of performance that information security professionals are required to possess. These certification offer executive management the confidence that consultants who have earned their CISM, CISSP or ISSAP certification have demonstrated the experience and theory to deliver world-class security management and consulting services.
Progent's productive atmosphere will allow you to become a better professional by enhancing your information technology knowledge and increasing the satisfaction of your clients. Progent delivers this promise by attracting the top consulting talent for you to work with, providing a state-of-the-art system architecture, using specialized software utilities to enable the maximum quality of service, and by streamlining our business structures for finding and maintaining clients.
Technical Support Services Microsoft Exchange Server 2016 Upgrade Planning
VMware's NSX network virtualization platform enables you to create entire networks in software. NSX allows virtual networks to be provisioned instantly and administered with a high degree of automation regardless of the physical components used by the basic network infrastructure. VMware Site Recovery Manager allows automated recovery, application mobility, and transparent site relocation, failback and re-protect. Site Recovery Manager also enables non-intrusive testing for site recovery, updates and fixes and can produce reports to confirm full service restoration, validate SLAs and prove compliance. When used with VMware's NSX virtual network technology, VMware Site Recovery Manager can quickly recover the complete virtualized network topology at the secondary datacenter. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to help you to plan, configure, test and administer a disaster recovery system powered by VMware Site Recovery Manager and VMware NSX.
Progentís staff of Microsoft and Cisco Premier experts average longer than ten years of hands-on industry experience, at the forefront of network service, executing a wide range of IT projects for a large mix of clients. Each Progent consultant shares a refined collection of personal best practices that are incorporated into shared best practices standards that Progent teaches its support staff. This ensures that you get not just expert technical capability, but also a support engineer with field-tested methods for applying technical knowledge to resolve actual network problems rapidly.
Fortinet FortiGate next-generation firewalls (NGFWs) are leaders in delivering top throughput for encrypted data inspection. Progent's Fortinet firewall consultants can help you to deploy your Fortinet security appliances to safeguard your digital assets at the network perimeter, within the data center core, at branches, and in the cloud.
Progent's certified consultants can help you evaluate the possible advantages of Hyper-V-based virtualization for your business, perform test implementations to verify Hyper-V's compatibility with your line-of-business applications, assess your network infrastructure for optimal operation with virtualization solutions, help you in moving to Windows Server 2008 and setting up Windows Hyper-V, educate your network management personnel to monitor and manage Hyper-V, provide expert consulting help for enhancing the security of your virtual servers, establish and validate business continuity procedures that maximize system uptime, and provide continuing consulting and technical support including affordable remote troubleshooting and comprehensive Help Desk services.
Progentís IT outsourcing services provide budget-friendly network consulting for small organizations. Whether it includes designing system architecture, creating an in-house Help Desk or outsourcing a one, rolling out a new email system, monitoring your system, or building an on-line business application, outsourcing your IT technical services can reduce expenses and eliminate risks, allowing network service expenses to increase in a more moderate and controlled manner than is feasible by assembling a bulky, knowledgeable in-house IT organization. Progentís Outsourcing White Paper and datasheets tell you how Progent can help you build a protected and robust network foundation for your vital business software based on Microsoft Windows such as Microsoft Office XP, Office 2003, and Office 2000.
Progent is among the most experienced IT consulting firms for integrating email solutions based on Microsoft Exchange 2000. Progent is skilled in helping small companies get the full benefits of Exchange Server 2000 for typical scenarios including upgrading from Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 support.
Lync Server 2013, rebranded Skype for Business, allows businesses of any size to build a centrally managed and secure communications environment that permits a BYOD computing style with instant messaging (IM), real-time presence, audio/video and web conferencing with application sharing, and both IP and PSTN calling across a wide range of desktop and handheld devices. Progent's certified Lync Server 2013 experts and system integrators can help you to assess the advantages of Lync Server 2013, design an in-house, cloud-resident (via Microsoft Lync Online) or hybrid topology suitable for your current and future goals, implement Lync 2013 in a way that expedites your return on investment, and provide custom online and onsite training to your IT staff and end users. Progent has expertise in key pieces of a Lync 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to combine Lync 2013 with popular Microsoft Office and Office 365 apps such as Outlook and PowerPoint.
Microsoft Lync 2013, rebranded Skype for Business, enables organizations of all sizes to build a manageable and protected communications environment that supports a Bring-Your-Own-Device computing model with instant messaging, presence, audio/video and web conferencing with app sharing and whiteboard, as well as IP and PSTN telephony across a wide range of desktop and handheld endpoints. Progent's Microsoft-certified Lync Server 2013 consultants and system architects can assist your company to assess the advantages of Lync Server 2013, create an on-premises, cloud-resident (via Lync Online) or mixed model appropriate for your present and long-term plans, deploy Lync 2013 in a way that expedites your ROI, and deliver live webinar and on-premises training to your management staff and users. Progent offers expertise in key pieces of a Lync Server 2013 solution that include Windows Server, SQL Server Express and Exchange, and Progent can assist you to combine Lync Server 2013 with key Microsoft Office and Office 365 apps including Outlook and PowerPoint.
Progent's Microsoft certified consultants can show you how to design and implement an efficient in-place Exchange Server 2007 upgrade strategy that minimizes network disruption, reduces long-term service requirements, and makes your Exchange 2007 Server easy to manage. For complicated multiple server or multi-site upgrades, Progent has the background to finish your project rapidly and affordably. Progent's Microsoft Exchange Server 2007 help, repair, and consulting offerings include assistance with the integration of third-party add-ons to Microsoft Exchange Server 2007 and the design of unified messaging implementations powered by Exchange 2007 Server.
Progent's pricing policy is to charge for phone service and in-person help by the minute. As a result, you are billed just for received support. Progent does not demand a more expensive rate for after-hours or urgent service, and inside California or in areas where Progent offers on-site service, Progent does not bill for travel except for emergency calls where on-site work is less than 4 hours. Also, Progent imposes no minimum charge and asks no retainer for support services provided during regular working hours. Many service firms impose large minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity does away with big bills for quick repairs so you will not be forced to permit minor problems to stay unaddressed.
Progent can assist your business in all phases of your upgrade to Microsoft Exchange Server 2016 such as designing high availability architecture for an on-premises, cloud-based or hybrid deployment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; determining storage capacity required for your VMs, databases and logs; setting up hardware load balancing (HLB) for high-availability CAS services; designing, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client integration with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's Microsoft-certified ISA Server consultants have extensive backgrounds with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security solutions for information systems with multiple offices, mobile users, and line-of-business eCommerce applications. Progent's Microsoft Firewall experts can assist your company in designing and deploying an installation of ISA Server 2000 or ISA 2004 Server that supports your network protection requirements without adversely restricting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later versions of ISA Server.
VMware's market leading Site Recovery Manager is a component of VMware vCenter that allows you to define, automate and test a repeatable runbook for recovering applications and services quickly after an outage. SRM provides centrally controlled and automated recovery, application mobility, and transparent site migration, failback and re-protect. Site Recovery Manager also supports non-disruptive testing for disaster recovery, upgrades and fixes and can produce audit reports to verify full service restoration, validate Service Level Agreements and prove compliance. Progent can provide the skills of a VCDX certified VMware SRM consulting expert to help you to plan, deploy, test and administer a DR solution based on VMware SRM.
Progent offers fast online access to Cisco CCIE network infrastructure consultants. Progent's CCIE experts can link to your network via advanced remote diagnostic utilities to deliver quick and economical analysis and remediation of critical network issues.