Progent's consultants can help you to plan and implement a smooth migration from on-premises Active Directory to cloud-based Azure AD or to a hybrid solution that deploys Azure AD DS and AD Connect to unify identity and access services for both onsite and Azure assets.
In addition to offering the expertise of Microsoft Dynamics GP specialists, Progent has consultants experienced in Dynamics AX, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide programming, troubleshooting, management help, migration assistance, and one-on-one or group online training customized to address your specific needs. Progent's consultants also can show you how to integrate and maintain a secure, reliable network infrastructure to support your ERP, MRP and accounting solutions.
Progent's Cisco certified network infrastructure consultants can assist your organization to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, administer, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Small to mid-sized businesses can now get all the advantages of Microsoft System Center Operations Manager and in addition have quick access to Progent's Microsoft Certified IT support experts. With Progent's affordably priced IT support programs, small businesses can select a simple Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution. Progent offers expertise in Operations Manager 2007 to provide small company networks world-class reliability, protection, and performance.
Years of experience delivering Microsoft support and Cisco network consulting has allowed Progent to develop an unmatched ability for supporting branch offices that need IT help with the responsiveness associated with with small organizations but which includes effective client interaction, complete documentation, and adherence to enterprise IT protocols. If your enterprise maintains a sales office located anywhere in or any area covered by Progent's consultants, Progent can provide a wide array of on-premises and remote IT consulting services and system design assistance.
Progent can provide fast access to the expertise of seasoned wireless consultants who can assist organizations to determine the value of Ubiquiti UniFi Wi-Fi APs for your company and assist you to plan, install, manage, and troubleshoot your UniFi wireless network. Progent can also conduct a wireless site survey to assist you to choose, configure, and place Ubiquiti UniFi wireless access points for optimal coverage and throughput.
Progent's Juniper-authorized network engineer can help your company to design and implement Juniper Firewall and VPN platforms, enhance and support your infrastructure, and migrate efficiently from discontinued equipment to the latest releases. Progent's Junos OS engineers can also offer expertise with Juniper's premier network control software to help you to simplify the management and improve the protection of your Juniper VPN devices and firewalls. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS software platforms and can help you maintain environments that include a mix of Juniper's software platforms.
ProSight LAN Watch is Progent's server and endpoint remote monitoring service that incorporates state-of-the-art remote monitoring and management techniques to help keep your network running at peak levels by tracking the health of critical devices that power your IT network. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your specified IT management personnel and your assigned Progent engineering consultant so all looming problems can be addressed before they can impact productivity.
Progent offers cost-effective remote support to assist companies of any size to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including needs analysis, readiness assessment, architectural design and review, testing, deployment, centralized administration, performance optimization, software license management, backup/restore solutions, and security.
Progent's Duo service plans utilize Cisco's Duo technology to protect against stolen passwords by using two-factor authentication. Duo enables single-tap identity confirmation on Apple iOS, Google Android, and other personal devices.
Progent's certified Windows Server 2003 engineers offer computer support and IT consulting services for the entire line of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Microsoft Windows 2000 Server. Progent's Windows Server 2003 upgrade, configuration, administration, and support services include system design, installation, project management, on-premises and remote technical support and repair, Help Desk outsourcing, CISM-certified security services, turn-key outsourcing, and expert co-sourcing.
Progent's Microsoft-certified Windows 2000 Server experts can provide computer help and IT consulting services for the entire family of Microsoft .NET Enterprise Servers, Windows Server 2000, and Windows 2003 Server. Progent's Windows 2000 Server integration, update, and troubleshooting services include network planning, installation, documentation, on-site and remote support, Call Center outsourcing, expert security analysis, turn-key outsourcing, and cost-effective co-sourcing.
With virtual servers, companies are able to operate multiple virtual machines on one actual server. Virtualization technology allows IT organizations to enjoy all the advantages of server isolation, while avoiding the costs that goes with buying additional server hardware. Virtual servers are the critical technology behind private clouds, which offer important benefits including reducing the costs of hardware, datacenter facilities, and administration while enhancing data protection, network reliability, and recoverability. Other important server management options are server monitoring utilities, Microsoft WSUS, and remote system management hardware. Progent's professional server management experts can assist you with all aspects of server consolidation and management to enable your company to contain expenses and save time.
Progent offers affordable remote access to an Oracle-certified MySQL RDBMS administrator or application developer and can assist businesses of any size to integrate and support MySQL in a dependable network infrastructure that provides high levels of performance, expandability, and security. Progent also has experience assisting businesses migrate databases from Oracle to MySQL.
Progent's Cisco-certified CCIE network experts can assist your business to configure, manage, update and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall expertise, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone support, and CUCM/CallManager software support.
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a revamped design that improves cloud readiness, supports the most popular smart phones and tablets, allows single login with Microsoft Azure Active Directory, and tightens security. Microsoft Dynamics 2015 R2 also streamlines management reporting, incorporates nine new Workflows, extends the Web Client, and adds over 100 enhancements to its library of applications. Progent's Microsoft-certified and Cisco-certified consultants have the depth and breadth of knowledge and experience to resolve the many technical and business challenges involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist you to perform an efficient migration that will maximize the return on your investment in this mission-critical platform.
Progent's Microsoft-certified Windows 2003 Server engineers can provide network help and IT consulting services for the complete family of Microsoft .NET Servers, Windows 2003 Server, and Windows 2000 Server. Progent's Microsoft Windows 2003 migration, configuration, update, and support services include system design, deployment, project management, in-person and remote technical support and troubleshooting, Call Center services, CISM-certified security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Microsoft 365 Exchange Online allows you to use cloud-resident servers, mailboxes and other email components to lower capital expense and management hassle. You can configure Exchange Online to run all your mailboxes, or you can set up a hybrid architecture that incorporates on-premises as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants can provide affordable online support to help your organizations to evaluate the benefits of Exchange Online, plan a network topology that makes sense for your functional requirements and IT budget, implement a non-disruptive move from your existing Exchange organization to one that incorporates Exchange Online, train your IT team and end users, and provide ongoing consulting and troubleshooting.
Progent's data protection experts can help you to design, implement and troubleshoot a backup/restore plan based on MSP360 technology. MSP360 offers file or image-based backup/restore for virtual machines and physical machines, supports all popular public clouds, and allows you to create a backup ecosystem with a minimum Recovery Time Objective and a granular Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent offers comprehensive monitoring and management of your backup system to prevent data loss caused by human mistakes, system glitches, malicious insiders, and external attacks like ransomware. To read more, see ProSight Data Protection Services 360 Backup services.
The QTS Data Center facility is located in the seismically-stable Natomas area of Sacramento, CA. If you are currently utilizing the QTS Sacramento data center as a colocation facility or if your company is considering moving your main or offsite backup equipment to Herakles/QTS, Progent offers a variety of affordable services including colocation relocation, equipment deployment and updates, infrastructure improvements, comprehensive project management, virtualization expertise, remote monitoring, automated network administration, application development, business continuity planning, data security evaluation, and the support of Progent's Test Lab.
Lync Server 2013, rebranded Skype for Business, allows organizations of any size to create a centrally managed and secure communications environment that supports a BYOD computing model with instant messaging, presence, web meetings with application sharing and whiteboard, as well as IP and PSTN calling across a broad range of stationary PCs and mobile clients. Progent's certified Lync 2013 experts and network integrators can help you to evaluate the business benefits of Lync 2013, design an in-house, cloud-resident (with Lync Online) or hybrid model suitable for your present and long-term plans, implement Lync Server 2013 so as to speed up your ROI, and provide custom online and on-premises training to your IT team and users. Progent has in-depth expertise in key components of a Lync 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help your organization to combine Lync 2013 with key Microsoft Office and Microsoft 365 applications including Outlook clients and PowerPoint.
Progent's Microsoft Gold-certified Windows Server 2022 experts can help your company to design and implement an efficient migration to Windows Server 2022 that features high availability and that uses an on-premises system model or a hybrid deployment model that combines cloud-hosted Windows Server on Azure with an on-prem installation of Windows Server 2022.
Progent delivered a wireless integration environment that allowed a school to improve efficiency and avoid the recurring costs of a dedicated wireline connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is intended for interfacing separate locations up to 2.5 miles apart and can reach even greater distances. This wireless solution provided better performance and dependability than recourse to amplifying the 802.11b wireless network, and because it utilizes the 5.8Ghz spectrum it offered protection against outside interference.
Progent's data protection experts can assist you to create, deploy and administer a backupup/restore plan built around MSP360 Backup software to protect your IT assets hosted on any major public cloud. Progent offers monitoring and remote management to protect against data loss resulting from user mistakes, computer error, malicious insiders, and malware assaults like ransomware.
Progent's certified Microsoft Office and Microsoft 365 consultants can help companies to incorporate Microsoft Office desktop and Microsoft 365 apps such as Office Excel, Word, PowerPoint, Microsoft Outlook, Access, Project and OneNote into a cohesive solution that provides quick return on investment and enables better business results. Progent can assist you to integrate Microsoft Office or Microsoft 365 applications with one another and with additional key Microsoft technologies including SharePoint Server, Exchange Server and Microsoft SQL Server deployed on-premises or in the cloud. Progent can also help you to fix compatibility issues with different releases of Microsoft Office desktop and offers customized online training to individual users and teams.
Support and Integration Microsoft Exchange Server 2016 Upgrade
Progent's Windows 11 experts offer an array of services to support Windows 11 including cloud and hybrid solutions, mobile device management and synchronization, teleworker connectivity, security and compliance, centralized provisioning, and Help Desk Call Center support.
Configuration Manager 2016 automates application and device provisioning at scale, simplifies compliance settings management, inventories network resources, protects against company data leakage, provides network health monitoring, enables secure end-user self service, and delivers a common control mechanism for administering multi-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud specialists can help your organization with any facet of planning, implementing, operating and repairing a System Center 2016 Configuration Manager deployment for on-premises, cloud, or hybrid networks.
Les Kent has a 35-year track record of effective network integration, executive administration, marketing, and operations. He has demonstrated a talent for developing sophisticated information technology solutions during his time as as a system architect, software developer, project manager, deployment consultant, and problem solver for small businesses, start-ups, and global corporations.
Progent can provide the services of a CRISC-certified risk management expert to help you to design and implement an enterprise risk management (ERM) strategy based on best practices identified by CRISC and crafted to align with your organization's risk tolerance, business goals, and IT budget.
The current Cisco ASA 5500-X Series of firewalls with Firepower Services offer substantially more value than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-certified CCIE network experts can assist your company to manage your existing PIX or ASA 5500 firewalls or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, deploy, optimize, administer and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.
Progent's expert software programmers, database designers, and project management consultants can help enterprise clients to complete development projects for Microsoft Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to seasoned program managers for advanced planning and program co-ordination or Progent can assist clients plug expertise gaps by offering relational database architects and software programmers experienced in developing line-of-business applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help clients to integrate SharePoint with additional data sources like SQL Server and Office Excel to build data-driven intranets and portal sites. Progent also can provide experience with multiple web development technologies and can help clients to create, enhance, troubleshoot, or port web applications to utilize the latest advances in web technology.
24/7/365 Microsoft Exchange Server 2016 Upgrade Online Troubleshooting
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent offers nationwide online help and troubleshooting services for businesses who operate Apple Mac OS X environments or whose IT systems include a mix of Apple macOS and Mac OS X with Microsoft products. Progent's consultants offer Mac users a range of services such as desktop support, migration to the most recent version of Mac OS X from earlier editions of Apple macOS and Mac OS X, plus expertise with macOS and Mac OS X application software. Progent can also assist you with iPhone and Apple iPad integration and management, or migrating to Apple's iCloud services. Remote network consulting offers optimum return for your information technology budget by preserving client efficiency and limiting the time billed for network repair services. Sophisticated online access tools and skilled technicians and consultants allow Progent to handle most IT issues without wasting time and expense by going to your site. In most of situations your IT problems can be dealt with by telephone or via a combination of phone help and remote access. Progent can put you in touch with Cisco CCIE network experts and CISM certified security professionals to assist with the most difficult system issues.
Microsoft Exchange Server 2016 Upgrade Planning Technical Support
Progent can provide cost-effective online support to assist businesses of any size to access Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including requirements analysis, readiness evaluation, architectural design and review, testing, configuration, administration, performance tuning, software license management, disaster recovery solutions, and security strategies.
ProSight Reporting is a growing suite of real-time reporting tools created to work with the top ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior-based analysis technology by SentinelOne to defend endpoint devices and physical and virtual servers against modern malware attacks like ransomware and email phishing, which easily get by legacy signature-based anti-virus tools. ProSight ASM protects local and cloud resources and offers a unified platform to automate the entire malware attack lifecycle including protection, detection, containment, cleanup, and forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered threats.
Progent's management team consists of seasoned professionals with decades of background delivering computer consulting, troubleshooting, and strategic information system planning to organizations ranging in size from small offices to global enterprises. Great support calls for great people, and Progent has put together a management team able to provide customers with the top service value available anywhere.
Progent provides fault tolerant load balancing support that addresses system load balancing, load balanced applications, network backbone routing, and content delivery technology such as F5 Networks 3DNS. High availability load balancing providers for which Progent can provide consulting expertise include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Distributed Director and Cisco CDN Software, and F5 Networks 3-DNS.
Progent's background providing Microsoft .NET services and Microsoft SQL Server consulting, and Progent's programming experience with VBasic, XML, and other developer platforms make it possible to create specialized mission-critical programs and eCommerce environments that integrate seamlessly with Dynamics GP Software. Progent's Dynamics GP management reporting services can show you how to design reports that let you analyze your business more thoroughly, turning raw information into useful insights into your company and customers.
Progent's Support for IT Service Organizations lets you use Progent's information technology engineers under your own service brand as a transparent arm of your network services staff.
Progent's Support for IT Service Providers lets you use Progent's information technology experts under your own service brand as a seamless extension of your network services staff.
E-Mail Guard is Progent's economical spam filtering and antivirus managed service that gives small businesses enterprise-quality defense from spam, viruses, directory harvesting, and other types of e-mail-based attacks on computer systems. E-Mail Guard is based on Postini's Perimeter Manager, a full suite of web-managed antispam and virus protection services that stop email attacks before they can breech the network firewall. Perimeter Manager also allows administrators monitor and control their email application, irrespective of server vendor, hardware type, or geographic location.
E-Mail Guard from Postini provides continually upgraded spam and virus blocking, content filtering, and security from e-mail-borne DHA attacks and DSA attacks. Progent is a Postini partner and support specialist. If your organization is too small to purchase for a regular Postini license, you can still have the use of Postini's Perimeter Management services through Progent's E-Mail Guard antispam and virus defense service program. Progent's expert e-mail protection professionals can help you develop an email security strategy that includes spam filtering and virus defense technologies and processes.
Progent can help your business to understand the wealth of subscription options offered with Microsoft 365, formerly called Office 365, and configure your information network with Microsoft 365 so you derive maximum business value. Progent offers expertise with cross-platform networks that include Windows, macOS or OS X, and Linux technology. Progent can also help you to create and manage hybrid solutions that seamlessly combine on-premises and cloud-based resources.
Progent's certified consultants can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, create pilot systems and migration strategies, optimize your network infrastructure for local, multi-site, cloud-based, and hybrid datacenters, educate your IT management staff, develop an enterprise-wide security plan, automate network administration, assist with application development, and generate and test a DR/BC plan.
Progent's Microsoft-certified consulting experts have more than 10 years of background planning, implementing, enhancing and troubleshooting SCOM environments and can provide organizations of all sizes expert remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist you to plan a topology for Microsoft SCOM 2012 servers that provides the responsiveness and resilience required to watch over your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also assist you to install and set up Microsoft SCOM 2012 management packs according to leading practices for tracking network fabric as well as both Microsoft and 3rd-party apps and services. Also, Progent can provide fast online or onsite troubleshooting to assist you to fix critical issues uncovered by System Center 2012 Operations Manager.
Progent has 20 years of experience assisting small and mid-size businesses to design, deploy, tune, manage, and debug computer networks that support a remote workforce.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist your business to halt the progress of an active ransomware attack. Call 800-462-8800
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your company to design and implement an efficient upgrade to Windows Server 2022 using a self-hosted deployment architecture or a hybrid deployment model that combines cloud-hosted Windows Server Online with an on-site installation of Windows Server 2022.
Before Progent's Microsoft Operations Manager solution, network issues were handled reactively, once users were impacted by them. With the help of proactive, computer generated alerts and trend analyses sent by MOM, Progent is now able to address server troubles before they becomes critical enough to impact network availability. Thanks to Microsoft Operations Manager, Progent can resolve incipient problems before customers are aware that the problems exist. Progent has background with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to provide small business networks enterprise-class service continuity, safety and productivity.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's certified Windows Server 2019 experts can assist your organization to design and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid model. Windows Server 2019 offers significant enhancements in capacity, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, availability, and Linux support.