The clustering feature set built into the high-end versions of Microsoft Windows Server 2008 has been radically re-engineered to simplify the deployment, configuration, and administration of server clusters that provide improved levels of network availability, protection, performance, and versatility. New or improved features include cluster Validation, easier setup and deployment, improved cluster management, redesigned cluster infrastructure for maximum availability, better protection and quorum models, fewer failure points, more disk and memory capacity, and improvements for geographically dispersed clusters. Progent's Microsoft-certified consultants can help your company evaluate the advantages of Windows clustering, design and implement an installation, educate your network support personnel to administer your cluster environment, provide continuing consulting and support services, and create and test a workplace recovery plan.
Progent's Cisco certified network infrastructure consultants have extensive background helping Internet Service Providers to design, implement, administer, optimize, and troubleshoot high-availability, extensible connectivity solutions suitable for public networks.
Progent's ProSight Virtual Hosting service offers complete hosting of a small company's production servers in a solution that delivers the maximum level of dependability and expandability and is in addition easy to migrate to any data center. ProSight Virtual Hosting and management options are built upon mature virtualization architectures that allow small businesses with multi- platform environments to economize dramatically on the costs of capital equipment, infrastructure support, and network administration while achieving enterprise-class reliability and an unprecedented degree of vendor flexibility.
Progent uses a sophisticated support reporting system that stores and formats detailed documentation for all delivered support activities. Unlike many independent consultants or local service firms who provide minimal documentation or details of tasks performed, each service provided by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the support documentation transmitted by each consultant to each client. The discipline of documenting and archiving support records allows more efficient service and eliminates a slew of common problems such as when a service client is effectively held captive to a consultant who refuses to release the keys to the kingdom.
Progent's Microsoft-certified engineers can provide affordable remote and on-premises help to carry out your upgrade to Exchange 2010, generate thorough documentation of your new messaging system, educate your network support staff and end users to get them up to speed rapidly on Microsoft Exchange Server 2010, and provide ongoing management services and technical support. Progent can also assist you to upgrade from Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.
Progent's CISSP-certified network security experts can help organizations of all sizes with any aspect of information system security. Progent can create efficient security systems that protect a small office from modern threats or Progent can design, configure, and manage a comprehensive security environment for hybrid networks that support onsite, online, and mobile users sharing network resources distributed across a mix of physical datacenters and various clouds.
Progent's experts offer macOS and Mac OS X users a variety of services including desktop support, Apple macOS and OS X expertise, Mac integration with Windows networks, Microsoft Entourage and email expertise, security services, and one-on-one training. Progent can assist businesses to migrate to macOS from Mac OS X or other earlier editions of OS X and Progent can provide expertise with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with Apple iPhone support and Apple iPad synchronization, or moving to iCloud. For business networks based exclusively on Apple macOS or OS X or for networks incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of planning, configuring and supporting a network infrastructure that is available, safe, fast and able to achieve your company's objectives.
Progent offers fast access to the expertise of seasoned wireless specialists who can assist organizations to determine the value of Ubiquiti UniFi Wi-Fi APs for your business and assist you to plan, install, manage, and debug your UniFi wireless network. Progent can also carry out a wireless site survey to help you to choose, configure, and place UniFi Wi-Fi access points for optimal signal coverage and performance.
Progent's Power BI consultants can assist your business to design, install, maintain, update or troubleshoot your Power BI solution. Progent's database experts can help you to organize your source data for Power BI reports and dashboards. Progent can assist you implement and administer an on-premises, cloud based, or hybrid network model to run Power BI.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive backgrounds creating Microsoft-based security designs for information systems with many sites, remote workers, and line-of-business eCommerce applications. A Progent ISA Server consultant is ready to help your small or mid-size company plan and implement an installation of Microsoft ISA Server 2004 that meets your IT protection requirements without limiting your network.
ISA 2006 is a multi-functional edge gateway that offers a powerful application layer firewall, virtual private network (VPN), and web caching solution for safeguarding the Internet-facing applications of any organization against a wide variety of attacks. Progent's certified Internet Security and Acceleration Server 2006 experts can help you plan, cost-justify, test, implement, configure and manage the any version of ISA Server on your information system.
Cisco's security and offsite access technology for small to mid-size companies represent a full array of manageable protection products to let you safeguard your wired and wireless information system. Cisco's VPN line includes switches, firewalls, intrusion detection systems, and VPN access concentrators. Progent's expert staff of consultants includes field-proven specialists with Cisco's CCIE and CCNP qualifications who can help your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security solutions that fit best with your business goals.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP status through thorough examination and extensive work with network security architecture. ISSAP security experts have in-depth knowledge of access control systems and methodologies, phone system and network infrastructure protection, cryptography, requirements analysis, BCP and disaster recovery, and physical security. Progent's ISSAP-certified security specialists can help your business with all phases of architecture security.
Progentís National Support Center provides national remote assistance for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Certified support experts offer telephone help and remote secure network access to troubleshoot and repair network problems quickly and economically. The scope of technical experience represented by Progent's team of country-wide support engineers allows Progent to escalate even the toughest network issues to qualified experts as needed.
Progent's Microsoft-certified Forefront Threat Management Server 2010 and Internet Security and Acceleration Server 2006 experts can assist you to plan, install, and manage a configuration of Forefront Threat Management Server or Internet Security and Acceleration Server 2006 on your network that provides the firewall protection, performance and ease-of-use that your company requires.
Progent's ProSight Email Guard uses the services and infrastructure of leading information security companies to provide web-based control and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer acts as a first line of defense and blocks most unwanted email from reaching your network firewall. This decreases your exposure to external threats and saves system bandwidth and storage. ProSight Email Guard's onsite gateway appliance provides a further layer of analysis for incoming email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam protection, DLP, and encryption. The local gateway can also help Exchange Server to monitor and protect internal email that originates and ends within your security perimeter.
Progent offers live remote training for popular client applications and operating systems such as Microsoft Office Excel, Word, Access and Project plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Remote instruction offers the benefits of traditional in-person instruction, such as immediate interaction between clients and trainers, but eliminates the expenses of transportation and the hassle of trying to accommodate the schedules of many trainees. Available to individuals or groups of all sizes, Progent's virtual instruction permits the instructor to conduct the seminar from an online office while the clients can be dispersed throughout an office or all over the the U.S. Virtual instruction utilizes powerful teaching tools like broadcast white boards, electronic hand-raising, and shared applications. Sessions can be brief and targeted to specific subjects or extended in duration and wider in coverage.
If your company is producing Linux-based applications on a network that has MS Windows-based processors, PCs, and office productivity products, Progent offers full-service IT outsourcing that allows you to focus on your area of high-value expertise without the constant hassle of managing your business network. Through the use of smart server monitoring and by delivering online and in-person assistance when your business needs it, Progent offers an affordable alternative for supporting an information network that features excellent reliability, security, and performance. Progent's Linux developer assistance services include comprehensive network support outsourcing, virtual infrastructure, remote and on-premises support and repair, proactive network monitoring services, and Helpdesk support.
The service background of Progent's certified Windows Server consultants, with an average of more than 11 years of support in Microsoft technology, assures you success in identifying the version and configuration of Windows 2003 Server that matches best with your business goals. Progent can also help you with designing, deploying, managing and supporting powerful information technology applications powered by Microsoft Windows Server 2003, and can streamline your upgrade from Windows 2000 or Windows NT.
Progent can provide affordable remote access to a certified Oracle DBA consultant or an Oracle application programmer. Progent can provide comprehensive database administration services for any version of Oracle's RDBMS platform and can also help design, create, enhance, or fix Oracle applications written with SQL and PL/SQL. Progent also can provide support for Streams replication tools and Oracle Recovery Manager.
With the Catalyst line of switches for small and mid-size companies, Cisco enables companies to gain the full benefits of bringing intelligence to their networks. Cisco's switch product line allows you to deploy capabilities that make your IT network highly robust to handle time-critical requirements, expandable to facilitate growth, safe enough to protect confidential data, and designed for prioritizing and managing all traffic to optimize network operations. Progent's CCIE certified engineers can show you how to select and integrate Catalyst switches appropriate for your business. Also, Progent's CISSP certified security consultants can help you develop a strategic security plan and configure Cisco switches so they help enforce your security strategy. Catalyst switching products that Progent supports include Cisco's Catalyst 2940 switches, Cisco Catalyst 3750 switches, Catalyst 4500 switches, and Cisco Catalyst 6500 Series Switches.
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance boost over Cisco's previous-generation ASA 5500-X security appliances and include unified control of advanced cybersecurity capabilities such as application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can help you to plan and carry out an efficient migration to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower firewalls with Cisco's security services to build and centrally control network ecosystems that include branch offices, data centers, private clouds and public clouds.
Progent's Cisco-certified CCIE consultants can help organization to set up, manage, update, tune and debug Catalyst switches. Progent can also help you to harden the security of Catalyst switches and migrate efficiently from outdated appliances to current devices.
If you are an information technology consultant with system support experience, joining Progent and working for Progent's clients will expand your abilities via interaction with our team of mutually supportive, world-class consulting experts. Progent's focus on offering IT consulting and computer help to small and midsize businesses will offer you the opportunity to work in depth with business leaders and add significantly to the growth of exciting companies. In addition, Progent's virtual office environment offers state-of-the-art tools for remote service and wireless access to allow you to deliver fast fixes when you troubleshoot business-critical problems.
Microsoft Communications Server provides Instant Messaging and Real Presence in an extensible, world-class package offering enhanced protection, seamless integration with other Microsoft products, an extendable, industry-standard development environment, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can benefit from lower costs and improved operational efficiencies, increased worker productivity, and stronger intellectual property security with this easy-to-manage, fault-tolerant solution. Effective implementations of Office Communications Server require extensive planning and thought before roll out. Progent's Microsoft-authorized consultants can deliver the skill necessary to deliver all the advantages of Microsoft Office Communications Server throughout your whole corporation.
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management technology to help keep your IT system operating efficiently by checking the health of vital devices that power your network environment. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your designated IT management personnel and your assigned Progent engineering consultant so any potential issues can be addressed before they have a chance to impact productivity.
Internet Security and Acceleration Server 2006 Computer Consultant
Cisco's Meraki line of access and aggregation switches are designed for environments that go from small branches to large campuses. Progent's Cisco-certified consultants offer cost-effective remote consulting expertise to help your company to design and deploy an efficient network solution based on Meraki MS switches, streamline network administration with Meraki's cloud-centric management architecture, define policies to ensure security, create and test a disaster recovery strategy, and resolve technical issues related to any aspect of your Meraki deployment. Progent can also assist your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi access points to create a unified networking solution.
Network monitoring ordinarily involves tracking a system's resource usage to help identify throughput bottlenecks or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free network monitoring utilities that run under Linux and can be deployed to observe multi-OS networks where UNIX and Windows operate together. Progent's network support engineers can help you use both these tools to tune and repair your network. Progent's UNIX support services provide small companies and programmers assistance with administering and supporting UNIX/Linux and Solaris systems that coexist with Microsoft-based products.
Progent's remote connectivity and smartphone synchronization specialists can help your business to plan and deploy connectivity solutions for off-site desktop PCs, notebooks, and smartphones so they integrate tightly with your information network, allowing you to improve the efficiency of your off-site workers.
Progent can provide in-depth remote consulting for all technical areas associated with small business information networks and offers a variety of strategic, as-needed services including a part-time Chief Information Officer to offer senior-level IT design and budgeting skills, a Technical Response Center for help desk support, 24x7 server monitoring, spam/virus filtering as an outside-the-firewall service, best-practices project management help for critical projects like site moves orOS migrations, connectivity consultants for building and maintaining fast and reliable network infrastructure, certified security engineers to verify data safety and compliance, disaster recovery specialists to create business continuity plans, and software programmers to write, customize, or repair business application programs.
Progent's Check Point firewall experts can show you how to plan, deploy, and administer firewall solutions that rely on Check Point Next Generation security gateways and Check Point's subscription-based SandBlast security services. Progent can also help you support legacy Check Point firewall models or migrate smoothly to Check Point's next-generation security gateways.
Progent's Microsoft-certified consultants can assist you you to evaluate the advantages of Windows Server 2008 for your company, create pilot systems and migration plans, integrate Windows Server 2008 with your IT environment and applications, train your support personnel how to run enhanced management tools, and deliver ongoing consulting and technical support via budget-friendly alternatives including Contact Center service and online technical assistance.
Progent's Juniper Networks-certified network consultants can assist your company to design and deploy Juniper Firewall/VPN platforms, optimize and support your network infrastructure, and migrate smoothly from outdated devices to the latest releases. Progent's Junos OS consultants can also provide support for Juniper's flagship network operating system to help you to simplify the administration and strengthen the protection of your Juniper VPN devices firewalls, and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can assist organizations maintain networks that include a combination of Juniper's software platforms.
Progent's pricing model is to bill for online support and in-person help by the minute. As a result, you pay just for delivered services. Progent does not impose a higher rate for off-hours or priority support, and within California or in areas where Progent offers on-premises service, Progent does not charge for travel except for urgent support where on-site time is less than 4 hours. In addition, Progent imposes no minimum fee and asks no retainer for support services delivered during normal business hours. Many service organizations demand substantial minimum payments or charge for every fifteen minutes or longer. Progent's small granularity avoids large bills for quick solutions so you won't be tempted to permit less critical problems to stay unaddressed.
Progent's Cisco CCIE-certified networking experts offer advanced support services for Cisco Unified Communications Manager (previously CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.
Progentís IT outsourcing packages offer affordable network support for small companies. Whether it involves planning network infrastructure, setting up an internal Help Desk or using an outside one, rolling out an updated e-mail system, monitoring your network, or developing an on-line eCommerce application, outsourcing your IT engineering services can reduce expenses and minimize risks, permitting network support budgets to increase in a more moderate and manageable fashion than is feasible by assembling a large, knowledgeable in-house network support staff. Progentís Outsourcing White Paper and datasheets show how Progent can help you build a secure and highly available system foundation for your vital applications based on Microsoft Windows including Microsoft Office XP, Microsoft Office 2003, and Office 2000.
Windows Active Directory requires extensive hands-on experience to configure optimally across an enterprise. Progentís Microsoft Premier engineers are experienced in planning, deploying, and supporting sophisticated Enterprise Active Directory installations. Progentís fields of expertise with Windows Server Active Directory include replication problems, multi-domain partition configurations, repair of corrupted AD objects, cleaning up legacy beta software configuration objects in production Active Directory environments, and repair of failed configurations of Active Directory and AD-integrated applications.
Progentís Microsoft-expert consultants can assist your organization to update your servers and/or workstations from 32 bits to 64 bits. Progent can assist you to calculate the risks and advantages of migrating to 64-bit computing, design an efficient upgrade strategy that reduces operational disruptions, and provide inexpensive, expert online support to aid you to install 64-bit software and application software on your current hardware.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants can provide economical online and onsite consulting, software development, and debugging services for organizations of all sizes who intend to migrate to SharePoint 2019 or SharePoint Online from earlier versions of SharePoint. Progent can help customers design and execute a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines local and cloud components into a cohesive intranet system.
Progent offers onsite education customized for individuals who wish to broaden their understanding of the macOS and OS X operating system, Apple Mac hardware, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or one-on-one webinar training for Mac application software.
Progent's Microsoft-certified consulting experts can help organizations of all sizes to evaluate Windows 10 or to migrate to Windows 10 from any earlier release of Windows. Remote and onsite evaluation and upgrade support for Microsoft Windows 10 provided by Progent's experts include ROI estimates, project supervision, compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud integration, mobile management and synchronization, teleworker connectivity, data and identity security, streamlined provisioning and administration, network design, Wi-Fi support, business continuity planning, custom training for network management staff and users, and ongoing Call Center support services.
ProSight Data Protection Services from Progent provide small and medium-sized businesses a low cost end-to-end service for secure backup/disaster recovery. For a fixed monthly price, ProSight DPS automates your backup processes and enables rapid recovery of vital files, applications and virtual machines that have become lost or damaged as a result of component breakdowns, software glitches, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's disaster recovery specialists can deliver world-class expertise to set up ProSight DPS to to comply with regulatory standards such as HIPPA, FINRA, and PCI and, whenever needed, can help you to restore your business-critical information.
Progent's Data Center engineers can show you how to identify high availability data centers that match the particular requirements of your business. High availability Internet Data Centers are especially attractive to small companies because of their affordability and convenience in comparison to pursuing a do-it-yourself strategy. Trying to design an in-house data center that offers even a minimum degree of fault tolerance is too expensive for typical small companies. Progent can show you how to get all the benefits of high availability data centers and fault tolerant colo sites by providing a full array of consulting and maintenance services.
Progent offers economical remote access to IT engineers with expertise in a broad array of products and services that provide solutions for backing up Microsoft Windows, Apple Mac, and Linux servers and desktops as well as laptops and handhelds. Progent can provide help for leading backup products such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Software, MozyPro, Retrospect for Macintosh, Time Machine, VMware vSphere Data Protection (VDP), and FLARs. Progent can assist you to deploy, upgrade, or troubleshoot backup/restore solutions for a variety of environments including local, remote, cloud, or a mix.
Dynamics GP/Great Plains allows you to expand and control your business better by delivering deep access to strategic data and a fast ROI. Dynamics GP/Great Plains confers major productivity benefits including its ability to expand the presence of your company, manage your accounting, automate financial operations, unify procedures throughout your company, refine inventory control, increase order accuracy, expand sales and shorten turnaround time, and maximize cash flow. Progent can help you configure and maintain a robust, safe server and network infrastructure to support Great Plains, and can provide expert Microsoft Dynamics GP consultants to help you reap all the advantages of your Microsoft Dynamics GP/Great Plains business management system.
ProSight Data Protection Services from Progent offer small and medium-sized organizations an affordable end-to-end solution for secure backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight DPS automates and monitors your backup activities and allows rapid recovery of critical files, applications and VMs that have become unavailable or corrupted as a result of hardware breakdowns, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR specialists can deliver advanced support to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPPA, FINRA, and PCI and, when necessary, can help you to restore your critical information.
Progent's consultants can assist you with every aspect of Microsoft Azure integration including requirements definition, readiness evaluation, system design, pilot testing, deployment, automated administration, performance tuning, software license controls, disaster recovery strategies, security policy enforcement, and compliance assessment. Progent can assist you to set up and troubleshoot firewall appliances and VPN tunnels so that your users can safely connect to Azure-based resources, and Progent's Microsoft-certified consultants can assist you set up key Microsoft technologies to run in the cloud including Microsoft Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also assist your organization to create a hybrid cloud environment that transparently combines physical datacenters with Azure resources.
Progent can help businesses of all sizes to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and library resources; plan, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class reporting. Progent can help you to migrate from an older edition of System Center Virtual Machine Manager or from another management platform, and Progent can assist you to enhance and repair your current SCVMM ecosystem so you realize the highest possible business value.
Progent's certified ISA Server consulting experts have extensive backgrounds with Internet Security and Acceleration Server developing ISA Server-based security solutions for IT networks with multiple sites, mobile workers, and line-of-business eCommerce applications. Progent's ISA Firewall experts can assist your small business in designing and deploying an installation of ISA Server 2000 or ISA 2004 Server that meets your information security needs without overly restricting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any later editions of ISA Server.
Progent's background delivering Microsoft .NET services and Microsoft SQL Server consulting, and Progent's application development experience with VBasic, XML, and additional developer tools enable Progent to create custom line-of-business programs and eCommerce environments that integrate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP reporting services can help you create reports that let you analyze your business more thoroughly, turning uncooked data into valuable understanding of your company and customers.
Progent is a Microsoft Certified Partner with special competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who receive the highest customer satisfaction and are afforded the tightest working relationship with Microsoft. The understanding, skills, and dedication needed to earn the level of Microsoft Certified Partner pays dividends to Progent's customers by enabling Progent to provide your business better solutions for your IT system.