Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files stored on your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
Progent's Cisco-certified Catalyst 9100 Series Wi-Fi 6 WAP consultants can provide economical remote and on-premises help for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
Progent's Microsoft-Premier SQL engineers can provide an array of services to help small and midsize companies to plan, install, manage, and repair MS SQL Server 2008 systems so that they realize the optimum strategic advantage from this state-of-the-art database management technology. In addition, Progent can provide consulting expertise for network architecture, company-wide protection, and application development to increase the strategic advantage of your IT network.
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files stored within your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows endpoints.
Progent can provide one-on-one training customized for people who want to expand their understanding of the macOS and OS X platform, Mac hardware, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide specialized group or individual online classes for Mac application software.
Progent has 20 years of experience helping small and mid-size companies to plan, implement, tune, manage, and debug IT networks that incorporate telecommuters.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to provide web-based management and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. The cloud filter acts as a preliminary barricade and keeps the vast majority of threats from making it to your network firewall. This decreases your exposure to inbound threats and saves system bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a deeper layer of analysis for inbound email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The local security gateway can also assist Exchange Server to monitor and protect internal email that stays inside your corporate firewall.
ProSight Reporting is a growing line of in-depth reporting utilities created to work with the industry's leading ticketing and network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Linux consulting experts offer small and mid-size businesses and software developers assistance with administering and maintaining Linux systems that run with Microsoft-based technology. Progent can give your organization contact with Linux consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISM certification. This wide array of expertise offers you a convenient single consulting firm to show you how to create and manage a secure and reliable cross-platform network and communications infrastructure that allows Linux and Microsoft interoperability by integrating Microsoft Windows with leading Linux platforms such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
Progent can help small and mid-size businesses to install centralized remote endpoint management and monitoring systems for maintaining devices used by work-from-home employees.
Progent offers several essential kinds of Contact Center services : Microsoft Helpdesk Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft and Cisco professionals gives your clients convenient access to a reliable technical group with extensive experience providing phone support and remote access troubleshooting for IT systems powered by Microsoft technology. Progent's focus is on giving the support Call Center a positive reputation as a key contributor to company productivity. Progent's target is to resolve and not merely report problems.
Secure Application Publishing with ISA Server 2006 provides greater protection of intranet applications while enabling increased efficiency by making these applications available to legitimate remote users. Internet Security and Acceleration Server helps protect corporate applications, services, and information throughout all network components with stateful packet inspection and powerful publishing wizards. Progent's Microsoft-certified ISA Server experts can show you how to design, install, set up, and maintain Internet Security and Acceleration Server on your system so that your business benefits from a smart and economical combination of security, productivity, and speed.
Microsoft Lync 2013, rebranded Skype for Business, allows businesses of any size to create a manageable and protected communications environment that supports the modern BYOD computing style with IM, presence, audio/video and web meetings with application sharing, as well as IP-based and PSTN calling enabled for a wide assortment of desktop and handheld devices. Progent's Microsoft-certified Lync 2013 consultants and network integrators can help you to assess the business benefits of Lync Server 2013, design an on-premises, cloud-based (via Microsoft Lync Online) or hybrid topology appropriate for your current and long-term plans, deploy Lync Server 2013 so as to speed up your return on investment, and deliver custom online and onsite training to your IT team and users. Progent offers expertise in critical pieces of a Lync 2013 solution that include Windows Server, SQL Server Express and Exchange, and Progent can help you to integrate Lync Server 2013 with popular Office and Microsoft 365 apps including Outlook clients and PowerPoint.
Progent offers Windows 2003 Cluster Server support to help your company utilize zero-downtime server clusters that can deliver 24x7 operation. Clustered Windows servers for non-stop networks include Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Exchange Server Cluster. By assisting you t plan non-stop server clustering solutions based on Windows Server 2003 Cluster, Progent's Premier Windows professionals ensure that your high availability clustered servers are set up to maximize the competitive value of your computer network.
Progent's Shared Call Center service makes it possible for your IT organization to split responsibilities for Help Desk services transparently between your in-house IT team and Progent's nationwide pool of veteran technical support engineers and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution based on ConnectWise Manage, the top shared professional services automation platform for handling service requests, ticketing, responsibility, status tracking, and reporting.
Progent's Microsoft-certified Windows Server 2019 consultants can assist your organization to plan and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers major enhancements in scale, speed, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and container support.
Progent's managed services for software and firmware patch management provide businesses of all sizes a versatile and affordable solution for assessing, testing, scheduling, implementing, and tracking updates to your servers, peripherals {like printers, network infrastructure appliances such as switches and Wi-Fi APs, and Internet-of-Things devices such as alarms and robotics.
Progent's expertise delivering Microsoft .NET services and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and other developer tools make it possible to design specialized mission-critical programs and eCommerce solutions that operate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains management reporting services can help you design reports that let you analyze your business more effectively, turning raw information into valuable understanding of your business.
Progent has two decades of experience assisting small and medium-size companies to design, deploy, optimize, manage, and debug IT networks that incorporate teleworkers.
Internet Security and Acceleration Server 2006 Online Technical Support
Progent's disaster recovery support and business continuity consultants can show you how to design a disaster recovery plan to prepare for an IT network disaster. Progent can show you how to develop a comprehensive disaster recovery strategy that includes scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified engineers can also help you create an affordable, fault-tolerant system architecture that addresses reliability issues covering a wide array of infrastructure technologies and processes.
Configuration Manager automates software deployment and updating, centralizes compliance settings control, keeps track of network assets, protects against corporate data leakage, provides health monitoring, allows safe end-user self service, and offers a single control mechanism for administering multi-operating system ecosystems based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud integration specialists can assist businesses of any size with any aspect of designing, installing, using and troubleshooting a System Center Configuration Manager solution for on-premises, cloud-based, or hybrid networks.
Progent provides customers the services of consultants who have earned some of the IT industry's most prized credentials. Progent believes that clients deserve to know that their IT service providers have accredited training plus extensive practical field experience so that Progent's customers can use Progent's service with confidence. Often, vendor certifications such as the Cisco Certified Internetwork Experts (CCIE) confers privileges for substantially better vendor support than is available to uncertified service providers, allowing Progent to offer customers a better level of computer service. In other cases, recognized credentials such as CISA or ISSAP for IT security can help corporate customers to demonstrate compliance with regulatory demands by engaging the assistance of recognized IT experts.
Progent can help you to create, deploy and administer a backupup/restore solution built around MSP360 Backup technology to protect your assets residing on any major public cloud. Progent can provide end-to-end monitoring and management to protect against data loss caused by user mistakes, software errors, malicious insiders, and malware assaults like ransomware.
E-Mail Guard from Postini offers constantly updated spam and virus filtering, data filtering, and security from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini aggregator and service specialist. If your company is too small to qualify for a standard Postini license, you can still have access to Postini's Perimeter Manager services via Progent's E-Mail Guard antispam and antivirus service offering. Progent's certified email security professionals can show you how to devise an email defense strategy that includes anti-spam and antivirus technologies and policies.
Catalyst family of Wi-Fi controllers streamline the administration of Wi-Fi LANs by unifying the provisioning and control of wireless APs, optimizing wireless performance by limiting the impact of radio frequency congestion, improving wireless uptime with fast failover, and hardening security by identifying cyber threats and analyzing network traffic according to user type and locale. Progent's Wi-Fi consultants can help your business to deploy Cisco Wi-Fi controller appliances to manage wireless networks of all sizes. Progent can help you to administer and troubleshoot your existing Cisco-based Wi-Fi environment or carry out a smooth migration to Cisco's latest wireless controller solutions.
Progent's Reseller Program for IT Service Providers lets you take advantage of Progent's information technology engineers while retaining your own service brand as a transparent extension of your network services team.
Progent can help you to understand the wealth of subscription plans offered with Microsoft 365, previously called Office 365, and configure your network with Microsoft 365 so you realize maximum business value. Progent supports multi-platform networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also help your business to create and manage hybrid networks that transparently combine on-premises and cloud products and services.
Catalyst family of Wi-Fi controllers streamline the management of Wi-Fi LANs by unifying the configuration and control of wireless APs, tuning wireless performance by limiting the impact of radio frequency congestion, improving Wi-Fi uptime with rapid failover, and hardening data security by identifying threats and filtering traffic content based on user type and location. Progent's Wi-Fi consultants can assist you to deploy Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to maintain and troubleshoot your current Cisco Wi-Fi environment or carry out a smooth upgrade to Cisco's modern Wi-Fi controller solutions.
Cisco's Small Business 100, 300 and 500 family of wireless access points are Linux-based units intended as value-priced Wi-Fi APs for light workloads. Progent's Cisco CCIE-certified wireless infrastructure consultants offer remote or on-premises integration and troubleshooting services to assist you to design, implement, update, optimize, administer and debug Cisco Small Business Wi-Fi access point deployments of any scale or topology.
Progent can help you design, deploy, manage, and troubleshoot an efficient Wireless LAN architecture, select appropriate hardware and software, and configure wireless access points, bridges, radio antennas, wireless controllers, and various wireless accessories. Progent can also help you build a complete 802.11x network security strategy that is well integrated with the security plan for your entire corporate network.
Progent's Microsoft-certified engineers can help you to streamline desktop change and update management by delivering support for management tools that include Configuration Manager, SMS 2003, and Windows Server Update Services.
Stealth penetration testing is an important component of any comprehensive IT system security plan. Progent's security experts can perform thorough penetration tests without the awareness of your organization's internal network support staff. Unannounced penetration checking uncovers whether existing security monitoring tools such as intrusion detection warnings and event log monitoring are correctly configured and actively monitored. Progent can provide continuous autonomous PEN testing to define your internal and external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, stolen credentials, overlooked patches, and ill-advised IT product defaults can be chained together by hackers into the multi-front attacks common to modern strains of ransomware.
Microsoft Windows 8.1 is designed to power computers from smartphones and slates to engineering workstations. An abundance of innovative features, including its touchscreen support and signature live tiles user interface, provide a broad selection of advantages for companies who understand how to exploit them. Progent's Windows consultants can help get your organization up the learning curve with Microsoft Windows 8.1 and make sure you gain significant business value from the operating system's various technical enhancements.
Progent's Microsoft-certified experts offer small and medium sized companies IT consulting, maintenance, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for intelligently connecting people, teams and information. SharePoint Portal Server provides a common location for your workers or customers to connect to, manage, share and manipulate useful information, documents, and software and to communicate with other people. It allows quicker and more intelligent decisions, more effective sharing across groups and more streamlined business practices. The main goal of SharePoint Server is to bring together, in a productive way, all of the many sources of information available within and outside an organization. Windows SharePoint Services connect workers, customers, workgroups and projects with the information they've created in a way that makes data convenient to find, retrieve and re-use.
Progent's Experts Team provides consulting in important technologies including Apple OS integration and programs; Expertise for Linux-powered, UNIX-powered, and Sun systems; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM consulting; Strategic and vertical application help; CIO, management information analyst, and project management outsourcing; Special applications development and integration; Web site, electronic business, Electronic Data Interchange, and client portal development and deployment; DBM support and efficiency help; Business intelligence expertise; and Telecom systems support.
Progent's professionals offer expertise in multiple technologies relevant to mobile networking such as system architecture, wireless data synchronization, wireless security, mobile e-mail, Microsoft Windows Mobile, RIM Blackberry, and wireless application development. Progent's certified consultants can save your business time and expense by using their wireless experience to help you choose and integrate mobile networking technologies that make sense for your company. Progent can also optimize your IT infrastructure so that wireless data devices perform better.
Progent's Microsoft-certified engineers offer advanced expertise in implementing, managing and troubleshooting all versions of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can provide a wide range of affordable remote support services based on proven best practices to assist businesses of any size to get all the benefits of this leading platform. Support services available from Progent include system planning, software configuration and migration, setting up safe collaboration among local and offsite users, network optimization, and specialized online training.
Microsoft Certified Expert Internet Security and Acceleration Server 2006 Support Services
Progent's Microsoft and Cisco certified computer consultants offer advanced support for a broad range of technologies and can provide that expertise remotely nationwide or in person in major cities across the United States and anywhere in California. Progent offers remote help for information systems based on Microsoft Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for systems that include a combination of Windows and UNIX-family platforms. Progent also offers the help of Cisco CCIE network specialists for the toughest network issues, as well as the the support of CISA-accredited security engineers to assist with complex security planning and troubleshooting. Progent has delivered online troubleshooting to companies in every state in the United States.
NetDocuments (NetDocs) is a leading cloud-based document management system designed for legal workflows. Progent offers online guidance from NetDocuments experts who can help your law firm to plan, deploy, manage, optimize, or debug a document management system environment powered by NetDocs.
SQL Server 2000 is a rich, web-aware database and data analysis package that opens the door to the rapid creation of cutting-edge enterprise-class applications that can provide your business a significant competitive edge. Microsoft SQL Server 2000 provides core support for XML and the capability to query across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of background supporting Microsoft integration, assures you success in planning, deploying and administering Microsoft SQL Server applications that are well integrated with other applications powered Microsoft's .NET platform.
Progent's Microsoft certified consultants offer a variety of consulting services for Microsoft Dynamics GP. Dynamics GP/Great Plains is a Microsoft accounting package and business management solution built, like all Microsoft financial solutions, on the scalable and popular foundation of Windows technology. Dynamics GP 2010, the most recent version of Microsoft financial software in the Dynamics GP/Great Plains line, offers a cost-effective tool for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and HR. Dynamics GP is easy to deploy and integrate, and with its modular design you are able to purchase only the capability you currently require, with the ability to expand clients and enlarge functionality when necessary. Progent's Dynamics GP Software support experts can show you how to deploy, configure and manage Microsoft Dynamics GP 2010 as well as older editions of Dynamics GP/Great Plains.
Progent's Microsoft-certified Windows Server 2022 consultants can help your organization to plan and implement a cost-effective upgrade to Windows Server 2022 using an on-premises deployment architecture or a hybrid deployment model that combines cloud-hosted Windows Server Online with a self-hosted installation of Windows Server 2022.
For help creating, enhancing, or troubleshooting applications for Windows, Linux, or the Web, Progent's team of program developers, relational database architects, and software project managers can help make sure you get the job done on schedule and within your budget. Progent's experienced application programmers can provide cost-effective and expert remote help for projects as small as writing VBA macros for Excel or as challenging as developing mission-critical database applications built on Microsoft SQL Server or Oracle.
Microsoft Windows Server 2008 R2 features outstanding levels of performance, security, availability, expandability, and versatility that improve productivity of local, branch office, and mobile users. Progent's Microsoft-certified experts can deliver affordable remote consulting, troubleshooting, and education services to assist you to design, implement, and maintain Windows Server 2008 R2 in order to add significant strategic value to your information system.
ProSight Reporting is an expanding suite of real-time reporting utilities created to work with the industry's top ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
ProSight Reporting is a growing line of real-time reporting utilities designed to integrate with the industry's leading ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Cisco-certified Wi-Fi technology consulting experts can help you to deploy, manage, and troubleshoot Cisco wireless devices including Cisco's Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.
Progent's Cisco-certified wireless consulting experts can assist organizations of any size to plan, deploy, administer and repair Cisco Aironet wireless AP environments to achieve the throughput, range, density, scale, security compliance and ease of management required for seamless connectivity between Wi-Fi and wired networks. Progent offers affordable online and onsite consulting services for both end-of-life and current 802.11ac Aironet APs and Progent can assist you plan and manage deployments of indoor and outdoor Aironet access points.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help your business to contain the progress of an active ransomware attack. Call 800-462-8800
Progent's Duo managed services incorporate Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication. Duo enables one-tap identity confirmation with Apple iOS, Android, and other personal devices.