Cisco has designed an extensive array of routers that includes routers built to provide the protection, performance, and availability required by customers ranging from small businesses to worldwide enterprises and service providers. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved reliability and network uptime. Progent can show you how to select and integrate Cisco routers to build a solid foundation for your network and to make it easy to grow as you add new users, open new offices, deploy new services, extend your network to clients and partners, and support a more mobile workforce. Progent can provide expertise in a range of routers based on Cisco's IOS operating system, such as Cisco's 800 series of small business VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 2900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, Cisco CRS Carrier Routing System for the network core, as well as legacy 3600 and 3700 Routers.
Progent's Microsoft-Premier SQL consultants offer an array of services to assist small companies to design, install, administer, and troubleshoot MS SQL Server 2008 solutions in order to gain the optimum competitive advantage from this advanced RDBM platform. Also, Progent can provide assistance with network architecture, enterprise-wide protection, and application programming to increase the strategic benefit of your SQL Server investment.
Progent's Windows consultants can help businesses of all sizes to evaluate Windows 10 or to migrate to Windows 10 from an older release of Microsoft Windows. Online and onsite assessment and upgrade services for Windows 10 offered by Progent include ROI estimates, project coordination, application and driver compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid integration, mobile device management and synchronization, teleworker connectivity, security and compliance, streamlined provisioning and management, infrastructure optimization, wired/wireless convergence, disaster recovery planning, webinar training for network management staff and end users, and post-migration technical help.
Progent imposes no service activation charge and asks no retainer for services delivered during normal business hours. Progent's one-minute granularity eliminates large invoices for fast solutions so you will not be forced to allow simple problems to stay unaddressed.
Progent uses a sophisticated support reporting system that stores and organizes detailed documentation for all delivered services. Unlike some independent consultants or small service organizations who provide minimal documentation or specifics of tasks performed, each service provided by Progent is tracked by comprehensive documentation. Each Progent consultant has use of the support reports transmitted by every consultant to each client. The discipline of documenting and archiving support activity allows more effective service and eliminates a slew of common problems such as when a support customer is virtually held hostage to a consultant who won’t release vital service information.
Progent offers affordable online and onsite support to help companies of any size to migrate all or part of their core network infrastructure to Google Cloud Platform services. This can save time and equipment expense and enable the use of Google's state-of-the-art machine learning tools. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, readiness assessment, architectural design and review, testing, deployment, administration, performance optimization, software license management, backup/restore solutions, and security and compliance.
ProSight Data Protection Services from Progent offer small and mid-sized businesses a low cost end-to-end solution for secure backup/disaster recovery. Available at a fixed monthly rate, ProSight DPS automates your backup processes and allows fast restoration of vital files, apps and virtual machines that have become unavailable or corrupted due to component failures, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's BDR specialists can deliver advanced support to set up ProSight DPS to to comply with government and industry regulatory standards like HIPPA, FIRPA, and PCI and, when needed, can help you to recover your critical information.
Progent can provide the guidance of a CRISC-certified risk management consultant to help you to plan and deploy an enterprise risk management (ERM) strategy following leading practices identified by CRISC and geared to match your organization's risk appetite, business goals, and budgetary guidelines.
Microsoft supports transparent hybrid networks that combine Office 365 Exchange Online and on-premises Exchange systems. This permits you to have some Exchange mailboxes located at your corporate datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consultants can help you with any phase of designing, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can provide as-needed support to help you through stubborn technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange solution is successfully completed on schedule and on budget.
Progent offers cost-effective remote and on-premises consulting to help businesses of any size to move all or part of their critical network infrastructure to Google Cloud Platform (GCP). This can save management hassle and hardware costs and allow access to Google's cutting edge machine learning tools. Progent can assist you with every aspect of Google Cloud Platform integration including requirements analysis, preparedness assessment, architectural design and review, pilot testing, configuration, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security and compliance.
Progent's certified Forefront TMG and Internet Security and Acceleration Server 2006 experts can assist you to design, deploy, and support an implementation of Forefront TMG or ISA Server 2006 on your network that provides the firewall security, speed and ease-of-use that your business needs.
Progent's Cisco-certified SIP infrastructure consultants can help your business to design, deploy, manage, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE-based SIP trunks and can provide affordable remote or on-premises expertise to help companies to migrate smoothly to a productive communications ecosystem that offers accelerated ROI. Progent's certified Microsoft unified communications experts can assist you to configure connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications such as Skype for Business and Lync for connectivity to a SIP-based IP PSTN trunk.
Microsoft Certified Partner Support Outsourcing ISA 2006
Progent can provide economical remote support for all releases of Microsoft Office Access including desktop and browser-based versions and offers expert support for Access application programming, database migration, performance optimization, BI reporting, and troubleshooting. Progent also can provide custom online classes for Office Access application programming and database administration.
Progent's certified SQL Server 2019 consultants can help you to assess the business case for upgrading to SQL Server 2019 and can provide fast online or on-premises access to consulting experts in solution planning and integration, software programming, database administration, and network security.
Progent's Linux support services provide small and mid-size companies and software developers help with administering and supporting Linux computers that coexist with Microsoft-based technology. Progent can give your organization access to Linux experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA credentials. This broad range of experience offers you an easy one-stop source to show you how to build and manage a protected and reliable mixed-platform connectivity and communications infrastructure that allows Linux and Microsoft coexistence by combining MS Windows with leading Linux platforms such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
Barracuda Backup is an affordable, subscription-based backup and disaster recovery service for small and medium-size organizations. A Barracuda Backup deployment can include a custom-designed hardware storage device built by Barracuda or a software-based appliance with comparable functionality but which utilizes your existing storage hardware. Barracuda Backup safeguards critical business data generated locally, at one or multiple remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad array of consulting services to assist your business to design, integrate, manage and repair a BDR system based on Barracuda technology.
Progent's Standard Help Desk Services offer a complete solution that manages all aspects of online Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and management reports. Support services are offered at a substantial discount from Progent's regular Level 1 desktop service rates, and Progent offers the option of fast on-demand escalation to subject matter experts to resolve the most issues.
Progent's Microsoft-certified consultants have more than a decade of background designing, deploying, enhancing and repairing Microsoft SCOM environments and offer companies of all sizes advanced remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist your company to plan a topology for System Center 2012 Operations Manager servers that provides the responsiveness and availability required to watch over your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to import and set up System Center 2012 Operations Manager management packs according to best practices for tracking network fabric as well as Microsoft and third-party apps and services. Also, Progent can deliver fast remote or onsite technical support to help you to remediate serious problems detected by System Center 2012 Operations Manager.
Progent's Microsoft-certified professionals can assist you you to calculate the benefits of Windows Server 2008 for your company, create pilot programs and rollout plans, install Windows Server 2008 with your IT environment and workload, train your support staff how to run new management utilities, and deliver ongoing consulting and tech support via low-cost options including Help Desk support and online technical support.
Progent can provide affordable remote and on-premises consulting to assist organizations to migrate all or part of their critical network infrastructure to Google Cloud Platform services. This can save time and equipment costs and enable the use of Google's state-of-the-art AI and machine learning tools. Progent can assist you with every aspect of Google Cloud Platform integration including requirements analysis, readiness evaluation, system design, pilot testing, deployment, centralized administration, performance tuning, software license management, backup/restore solutions, and security strategies.
The QTS (formerly Herakles) Internet Data Center facility is located in the earthquake-neutral Natomas area of Sacramento, CA. If your business is currently using the QTS data center as a colocation site or if you are planning on moving your main or disaster recovery equipment to Herakles/QTS, Progent can provide a variety of cost-effective consulting services including data center migration, system deployment and updates, network optimization, project management, virtual server expertise, offsite monitoring, centralized network administration, software programming, business continuity planning, security assessment, and the support of Progent's Test Lab.
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis package that opens the door to the rapid development of cutting-edge high-end applications that can give your business a significant competitive edge. Microsoft SQL Server 2000 provides built-in support for XML and the ability to query across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of work helping with Microsoft technology, ensures you success in designing, installing and administering Microsoft SQL Server applications that are well integrated with other applications powered Microsoft's .NET platform.
Microsoft Exchange 2013 incorporates major enhancements to the functionality of Microsoft Exchange Server 2010 and introduces important innovations as well as a redesigned architecture. These improvements favorably impact vital IT areas including ease of administration, availability, security, operational costs, teamwork, extensibility, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting experts can help you understand the potential business benefits of migrating to Microsoft Exchange Server 2013, create an efficient test and rollout plan, and train your IT staff to manage your Exchange Server 2013 environment. Progent can also provide ongoing remote support and management for Microsoft Exchange 2013.
Progent's UNIX platform consulting services offer small companies and developers help with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of experience offers you a convenient single source to help you build and maintain a protected and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat, SuSE Linux, Debian GNU/Linux and Slackware.
Progent offers remote and onsite expertise to assist your organization with any facet of BI reporting from debugging or enhancing applications to designing and implementing a comprehensive BI solution. Progent's management reporting experts can help you to support your current BI environment, help you to upgrade databases and applications from a discontinued reporting product to a current solution, and provide custom remote mentoring tailored to your individual needs. Progent’s business reporting consultants can provide experience in all popular business intelligence reporting and visualization platforms including the SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins including Power Pivot and Power View, and Report Builder.
System Center Configuration Manager 2016 automates software deployment across multiple sites, simplifies compliance settings management, inventories network assets, guards against corporate data leakage, performs network health reporting, enables safe end-user self service, and offers a common point of control for managing multi-operating system networks running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration experts can assist businesses of any size with any facet of designing, installing, using and repairing a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid environments.
Progent can provide affordable online support to assist businesses of any size to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for scalable high-performance storage, and Amazon Glacier for value-priced archival storage. Progent can help you with every phase of Amazon AWS integration including requirements analysis, preparedness assessment, system design and review, pilot testing, deployment, administration, performance optimization, licensing management, disaster recovery solutions, and security and compliance. Progent can provide advanced expertise with firewall configuration and VPN technology and can show you how to create cloud-based or hybrid cloud environments that seamlessly incorporate Amazon AWS services. Progent can provide occasional support to help you to resolve technical roadblocks or Progent can deliver comprehensive project management outsourcing services to help you move to the Amazon AWS cloud on time and within budget.
Progent's Sun Solaris family consulting services provide small and mid-size companies and software developers assistance with managing and maintaining Sun Solaris environments that operate with Microsoft-powered networks. Progent offers your business contact with Sun Solaris consultants, support professionals premier by Microsoft and Cisco, and security experts with CISM credentials. This wide range of expertise offers you a convenient one-stop source to help you build and maintain a secure and robust cross-platform connectivity and communications infrastructure that allows Solaris and Microsoft interoperability by combining MS Windows with popular versions of UNIX such as Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO, and SGI/Irix or leading Linux variations such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.
Progent believes that a well architected and executed network is a pivotal piece for accelerating any company's growth, and Progent follows this credo in our corporate system environment. Progent has created a zero-downtime virtual office network that allows our staff consultants and certified contractors to deliver rapid and effective support, collaborate easily on complex jobs, and gain from professional and personal growth from acting as a member of an exciting company culture of self motivation and freedom.
Progent can provide the services of a certified consultant with an extensive background deploying technology from the major telepresence vendors such as Cisco, Polycom, and LifeSize and can help your company to plan, install, upgrade, or maintain a telepresence environment that preserves your investment and maximizes the strategic value of your information system. Progent can also provide the services of infrastructure engineers who can help companies of any size to build and maintain a network that provides the performance, reliability, security, and scalability you need to support your telepresence solution.
Cisco's PIX 500 Series firewalls have been discontinued and Cisco might not offer support these legacy devices. Progent still provides technical assistance for Cisco's PIX firewalls to help you with maintenance and Progent can in addition help you determine if you should migrate to more current firewall technology from Cisco. Progent's Cisco technology experts can help your company design and implement a cost-effective upgrade to Cisco ASA 5500-X firewalls based on industry best practices.
Progent can help you to plan and implement a smooth transition from a Solaris-based IT environment to a network based on Microsoft Windows and capable of running Microsoft's powerful office productivity suites, business applications, and software development tools. Progent's Sun Solaris, Windows and Cisco engineers and application experts can assist you to guard your information and reduce business discontinuity by designing an effective transition strategy that preserves your current assets in Sun Solaris software and technology. UNIX-to-Windows migration support services available from Progent include analysis of current infrastructure, transition planning and validation, Microsoft Exchange migration support, information and application porting, and processor and storage migration and economization.
Progent's Microsoft-certified consultants offer online or in-person expertise to help businesses of all sizes to design, implement, administer, and repair a backup/restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from older versions of Data Protection Manager or from another backup/recovery platform, and Progent can optimize your SCDPM 2012 deployment for on premises, cloud-based, or hybrid datacenters. Progent offers as-needed help for fixing particularly challenging issues, or full project management support. Progent's consultants can also help you to incorporate SCDPM 2012 into an enterprise-class disaster recovery strategy.