Additional Topics of Interest

Microsoft Small Business Server 2008 Integration
Small Business Server 2011 Consulting Services

Microsoft Small Business Server is an affordable collection of essential servers that provides the foundation for a feature-rich but manageable IT network. The inter-connectivity requirements of the Microsoft .NET functions bundled with Small Business Server calls for a network expert with real-world expertise and broad experience in designing and building cohesive and comprehensive business technology solutions. Progent's Microsoft-certified experts have broad backgrounds with the technologies incorporated in Microsoft SBS 2011 and Microsoft SBS 2008. This expertise assures you success in deploying, administering, and servicing network solutions based on the SBS line of servers and programs.

Computer Consulting Extended Helpdesk
Virtual Call Desk Technical Support

Progent offers several basic kinds of Helpdesk services : Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Support, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft and Cisco experts offers your clients convenient access to a dependable support group with extensive experience delivering phone support and online repair for IT systems based on Microsoft technology. Progent's concentration is on giving the support Helpdesk a positive image as a key contributor to business performance. Progent's target is to resolve and not merely report problems.

Network Repair Service Cisco Security
24/7 Cisco Router Networking Support

Progent's Cisco-certified CCIE network consultants can assist your business to configure, manage, update and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone support, and CUCM/CallManager software consulting.

24x7 Technical Support Services Microsoft Software Update Services
WSUS Specialist

Microsoft WSUS allows IT administrators to install and track the latest Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Windows Server Update Services, IT personnel can fully and effortlessly manage the distribution of patches that are published through Microsoft Update to servers and workstations in a company. Progent can assist you with technical details of the initial setup of Microsoft Software Update Services such as designing the Microsoft Windows Server Update Services deployment, configuring user's computers, establishing the Group Policy settings, and ensuring your Microsoft Windows Server Update Services GPO is associated with an Active Directory container appropriate for your system environment.

24-7 Exchange Server 2003 Upgrade Troubleshooting
Microsoft Exchange 2003 Upgrade Consultant Services

Progent's Microsoft Premier professionals can provide expert consulting for major deployments of Microsoft Exchange. Progent's experts can help you plan multi-site Exchange installations or upgrades and can provide onsite personnel to help enterprises with deployments of Exchange Server 2007 in the or any region covered by Progent's engineers.

Duo Zero Trust Security Network Consultant
24/7/365 Zero Trust Security IT Consultants

Progent's Duo services utilize Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity confirmation with iOS, Android, and other personal devices.

SCDPM 2012 Troubleshooting Information Technology Consulting
SCDPM 2012 Backup and Recovery Online Help

Progent's Microsoft-certified consultants offer online or in-person support to assist organizations of any size to plan, deploy, manage, and repair a backup/restore solution based on System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from older releases of SCDPM or from a different backup system, and Progent can integrate your SCDPM 2012 implementation for on premises, cloud-based, or hybrid environments. Progent can provide as-needed support for resolving particularly challenging issues, or comprehensive project management support. Progent's consultants can also help your business to incorporate SCDPM 2012 into a comprehensive disaster recovery strategy.

Service Reporting Consultant Services
Network Consultant Service Reporting

Progent uses a sophisticated service reporting system that stores and organizes complete documentation for all delivered services. Unlike many freelance consultants or small service organizations who offer scant documentation or specifics of services performed, every service delivered by Progent is tracked by full documentation. Each Progent staff member has access to the support documentation sent by every staff member to every client. The discipline of documenting and archiving service activity allows more efficient support and eliminates a variety of common problems such as when a support client is effectively held hostage to a consultant who refuses to let go of the keys to the kingdom.

Windows and Solaris Consultant Services
Solaris with Windows Engineers

If you are producing UNIX-based applications in an environment that includes MS Windows-based processors, desktops, and office productivity products, Progent offers full-service information technology outsourcing that frees you to concentrate on your area of strategic know-how without the continual distraction of maintaining your company information system. By using smart server monitoring and by providing remote and on-site assistance as your company needs it, Progent represents an affordable alternative for maintaining an IT system that features high availability, protection, and performance. Progent's developer support offerings feature comprehensive it outsourcing, virtual infrastructure, remote and on-site support and troubleshooting, 24x7 monitoring services, and Contact Center services.

Top Quality Windows, UNIX, Solaris Troubleshooting
Microsoft Expert UNIX, Windows Consultant

Progent's UNIX family support experts offer small and mid-size companies and developers help with managing and supporting UNIX, Linux or Solaris environments that run with Microsoft-powered networks. Progent can give your business contact with UNIX consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISA credentials. This wide range of experience provides you with an easy one-stop source to help you build and maintain a protected and reliable mixed-platform connectivity and communications infrastructure that supports UNIX and Microsoft interoperability by integrating Windows with popular versions of UNIX including Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux platforms such as RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.

Microsoft Activesync IT Services
MCSE Expert Certified Windows Mobile 7 Engineers

Progent’s professionals offer expertise in a variety of disciplines relevant to mobile connectivity including system architecture, wireless data synchronization, wireless protection, mobile email, Windows Mobile, RIM Blackberry, and mobile application programming. Progent's Microsoft and Cisco certified professionals can save your company work and expense by applying their wireless experience to show you how to choose and integrate mobile connectivity technologies that make sense for your business. Progent can also tune your IT infrastructure so that mobile data devices work better.

24x7x365 Consultant Services Email Block Lists
ProSight Email Encryption Consultancy

Progent's ProSight Email Guard uses the technology of top information security vendors to provide centralized control and world-class security for your email traffic. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with a local gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. The Cloud Protection Layer serves as a first line of defense and blocks most threats from reaching your network firewall. This reduces your exposure to inbound attacks and conserves system bandwidth and storage space. Email Guard's onsite gateway appliance provides a further layer of inspection for incoming email. For outbound email, the on-premises security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also help Exchange Server to monitor and safeguard internal email that stays within your corporate firewall.

Top Quality Altaro VM Backup Encryption Remote Consulting
24/7 Altaro VM Backup and VMware Support and Setup

Altaro VM Backup software provides small and mid-size organizations a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, offsite, multi-site, and cloud-hosted environments and also supports cost-effective cloud backup to Azure Block Blob storage. Top capabilities include state-of-the-art Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection with backup intervals as little as five minutes for reducing your Recovery Point Objective (RPO), advanced encryption, item-level recovery capability for specific files and emails, support for Windows Server Cluster Shared Volumes (CSV) and VMware vCenter for handling larger deployments, and support for Volume Shadow Copy Service (VSS) to back up online virtual machines with zero downtime. Progent is a certified Altaro partner and can provide a broad range of consulting services to assist you to design, install, optimize and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup.