Additional Topics of Interest

After Hours Call Desk Services Online Technical Support
MCSE Expert Certified Integration Support Service Desk Outsourcing Support

Progent's Co-managed Call Center service allows your IT organization to share responsibilities for Help Desk services transparently between your IT staff and Progent's nationwide pool of seasoned technical support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution built around ConnectWise Manage, the leading shared professional services automation platform for handling service requests, ticketing, ownership, progress tracking, and reporting.

Urgent LockBit ransomware recovery Professionals
24 Hour Consultant Services Sodinokibi ransomware recovery

Progent's ransomware consultants can help you to evaluate your ransomware defenses, remotely monitor and protect your IT environment, assist with negotiating a settlement with a threat actor, and rebuild a network victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.

Risk Monitoring On-site Technical Support
Network Engineer Risk Mitigation

Progent's disaster recovery planning and business continuity professionals can help you design a disaster recovery plan in case of an IT network catastrophe. Progent can show you how to develop a comprehensive disaster recovery strategy that includes periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-certified engineers can also help you build an affordable, high-availability network solution that addresses reliability issues involving a wide array of network technologies and procedures.

Private Clouds for Small Businesses Consultants
Private Cloud Hosting Consultant Services

Progent's private cloud hosting enables small and midsize businesses to run mission-critical applications like Microsoft SQL and Exchange from a secure Tier III data center on fully redundant equipment with offsite backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Data Protection Manager for backup replication and restore. Smaller organizations can use Progent's private cloud hosting service to avoid major capital costs for the acquisition, maintenance, and management of network hardware and facilities while achieving the highest levels of system reliability and physical security.

24-7 Work at Home Endpoint Security Professionals
Remote Workers Endpoint Security Online Support Services

Progent can assist small and mid-size companies to implement network security protection systems and deliver response services required for telecommuters.

Network Consultant SharePoint
Office SharePoint Server 2010 Support Outsourcing

Progent's Microsoft-certified experts can provide organizations of all sizes consulting, technical support, and application development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an advanced collaboration platform that uses web-based technology for intelligently connecting people, groups and information. SharePoint Server provides a central location for your workers or customers to connect to, organize, distribute and manipulate useful data, files, and applications and to communicate with one another. Microsoft SharePoint enables quicker and better decisions, more effective sharing across groups and more economical business processes. Windows SharePoint Services join employees, customers, workgroups and major tasks with the information they've created in a way that makes data convenient to locate, retrieve and re-use. Progent's SharePoint consultants can help you to maintain your current SharePoint environment or migrate to the latest version of SharePoint.

MCSE Expert Certified Windows Server 2008 R2 Technology Consulting Services
Information Technology Consulting Windows Server 2008 Security

Microsoft Windows Server 2008 R2 features outstanding levels of performance, protection, availability, expandability, and flexibility that improve output of on-site, remote, and mobile workers. Progent's Microsoft-certified professionals can provide cost-effective online engineering, troubleshooting, and training services to help you to plan, implement, and maintain Windows Server 2008 R2 in order to add substantial business value to your network.

SentinelOne Phishing Defense Consulting Services
Consulting Services SentinelOne Singularity EDR

Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management platform that incorporates AI software and expert services to provide cutting-edge endpoint detection and response (EDR).

Azure AD Configuration
Microsoft Entra SharePoint Services

Progent's consultants can help you to design and implement a smooth migration from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity management across on-premises and Azure resources.

Microsoft Firewall Support and Setup
Immediate Microsoft Proxy Server Computer Consultants

Progent's Microsoft certified professionals provide small and midsize companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers include an advanced application-layer aware firewall that can protect your business system from attack by outside and internal sources. Forefront TMG and ISA Server provide thorough inspection of Internet protocols such as HTTP, which enables these security platforms to uncover many threats that can elude ordinary firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and inspection of all VPN traffic. ISA Servers are the mainstay of Microsoft's system security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you enhance your IT protection through experienced planning and deployment of Forefront TMG and ISA Servers. Progent's Microsoft engineers can assist your company to install Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot any version of ISA Server, or upgrade from ISA Server environments to Microsoft Forefront TMG.

ProSight Managed IT Services for Small Businesses Technology Professional
Managed IT Services Consulting Consulting Services

Progent's ProSight family of managed services are intended to provide organizations who maintain small in-house network support teams with affordable access to enterprise-class management tools and technical expertise. Advantages of the ProSight catalog of managed IT services include flat-rate network maintenance costs, smart automation of routine management tasks, continual absorption of the latest information technology, smooth migration from legacy systems to current solutions, close fit between computer technology with business objectives, guidance from veteran network consultants, and freeing up management to focus on business issues rather than ever-changing computer technology.