Additional Topics of Interest

Exchange 2000 Migration Consultant
Microsoft Exchange 2000 On-site Technical Support

Progent is one of the most qualified network support firms for creating e-mail solutions powered by Exchange 2000. Progent is skilled in helping small companies get all the advantages of Microsoft Exchange 2000 under typical situations including upgrading from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 administration.

After Hours Support and Integration SharePoint Foundation and Mac
Remote Technical Support Microsoft Office for Mac

Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the industry's most familiar office productivity programs. Progent's Apple-certified Mac consultants can help you set up Mac Office on a mixed-platform environment that incorporates Apple OS X and Windows computers so that Mac users can access the latest features in Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with co-workers who use Windows. Progent's consultants have expertise with both Mac and Windows platforms and can provide service for networks that mix Apple Macintosh with Microsoft Windows systems with extensive resource sharing, or environments which carefully restrict collaboration between Apple Mac and Windows systems.

VPN Remote Support
Remote Access Remote Technical Support

Cisco's security and offsite connectivity solutions for small to medium sized businesses represent a complete array of manageable protection hardware and software to help you protect your entire information system. Cisco's VPN product family includes switches, firewalls, and VPN access concentrators. Progent's professional consulting staff includes field-proven specialists with Cisco's Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional qualifications who can assist your organization to select Cisco VPN, Cisco RADIUS Security, and other Cisco protection technologies that fit most closely with your corporate objectives.

24-7 Consultants Application Monitoring
Microsoft Certified Expert MOM 2007 Integration Services

Even if your company has a minimal computer support group and a limited IT budget, your information system can still feature the same high availability and responsiveness that once required a large internal support group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-certified IT professionals, the most recent network management software for 24x7 monitoring and threshold alarms, and economical support programs such as a help desk service to keep your mission-critical business applications and hardware up and running.

Lync Server 2013 Persistent Chat Consult
Services Lync Server 2013 Mobility Services

Lync Server 2013, rebranded Skype for Business, enables organizations of any size to build a manageable and protected communications environment that permits the modern Bring-Your-Own-Device computing style with IM, real-time presence, web meetings with app sharing, as well as IP-based and PSTN calling enabled for a broad range of desktop and mobile endpoints. Progent's certified Lync Server 2013 experts and network architects can assist your company to evaluate the advantages of Lync Server 2013, create an on-premises, cloud-based (via Lync Online) or mixed model suitable for your present and future plans, deploy Lync 2013 in a way that expedites your ROI, and deliver custom webinar and on-premises training to your IT team and end users. Progent offers in-depth expertise in critical components of a Lync Server 2013 solution that include Windows Server, SQL Server and Exchange Server, and Progent can help your organization to combine Lync 2013 with popular Microsoft 365 applications including Outlook and PowerPoint.

Consulting Hourly Price Technical Support Firms
Consultant Rates System Consultant

Progent's pricing model is to charge for online service and on-premises help per minute. As a result, you owe only for received support. Progent does not impose a more expensive rate for off-hours or urgent support, and inside California or in regions where Progent offers in-person support, Progent does not charge for travel time except for urgent calls where on-site work is less than 4 hours. Also, Progent applies no initialization charge and asks no monthly commitment for support services delivered during normal business hours. Many support organizations demand large minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity does away with big bills for fast fixes so you will not be forced to allow simple problems to fester.

Cybersecurity Consultancy Juniper SRX210 Router
Juniper SRX210 Router Security Audits

Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

Consult Azure enterprise hybrid cloud solutions
Azure and SCDPM integration Engineer

Progent's consultants can help you with every phase of Microsoft Azure integration such as requirements analysis, readiness evaluation, solution architecture, pre-production testing, deployment, centralized administration, performance tuning, software license management, disaster recovery strategies, security policy enforcement, and regulatory compliance validation. Progent can help your IT staff to set up and debug firewalls and VPN connections so that your clients can safely connect to Azure-based services, and Progent's Microsoft-certified consultants can help you integrate critical Microsoft technologies to work in Azure including Microsoft Windows Server, Exchange, SQL and Skype for Business. Progent can also assist your organization to create a hybrid cloud environment that seamlessly combines physical datacenters with Azure resources.

Shared Help Desk Ticketing Remote Consulting
24 Hour Shared Network Support Help Desk Professional

Progent’s Shared Call Center service makes it possible for your business to split responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's roster of certified desktop support technicians and subject matter experts. Progent’s Help Desk Co-management service is a collaborative service desk solution based on ConnectWise Manage, the leading shared PSA platform for managing end-user service requests, ticket lifecycle, ownership, status tracking, and metrics.

After Hours Specialist Exchange 2016 Mailbox migration
Exchange Server 2016 Migration Planning Remote Support

Progent can assist your business in any and all facets of your upgrade to Microsoft Exchange Server 2016 such as planning HA architecture for a local, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; specifying storage requirements for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing (HLB) for fault-tolerant CAS services; designing, setting up and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).

Progent Phone Numbers
Progent Contact

For small organizations considering Progent's network support outsourcing, consulting, or troubleshooting services, call 800-993-9400 or send email to information@progent.com.

64-bit Server IT Services
64-bit Computing Consulting Services

Progent's Microsoft-certified consultants can help you design, document, implement, manage, and repair a network-wide migration to 64-bit server and client operating systems and business applications. Progent can help you pilot your 64-bit infrastructure to make sure it handles all of the important 32-bit applications that you want to keep as well as the new 64-bit versions of software you wish to install.

Exchange 2007 Server Engineer
Remote Technical Support Exchange 2007 Edge Server

Progent's expert consultants can help you design and implement a smooth in-place Microsoft Exchange 2007 migration strategy that minimizes productivity downtime, reduces ongoing service requirements, and makes your Exchange Server 2007 easy to manage. For complex multi-server or multi-site upgrades, Progent has the experience to complete your project quickly and affordably. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and design services include assistance with the configuration of third-party add-ons to Microsoft Exchange 2007 Server and the design of unified messaging solutions based on Microsoft Exchange 2007 Server.