Microsoft Lync Server, formerly called Office Communications Server, delivers instant messaging (IM) and presence as part of a scalable, enterprise-grade solution offering enhanced security, seamless integration with other Microsoft products, an extensible, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. Your organization can realize cost savings and improved business efficiencies, increased individual productivity, and enhanced intellectual property protection with this easy-to-manage, highly available solution. Successful implementations of Lync Server and Office Communications Server require careful planning and consideration before deployment. Progent's Microsoft-certified consultants can provide the expertise necessary to deliver all the benefits of Microsoft Lync Server technology throughout your entire organization.

Microsoft Office Communications Server and Lync Server have been replaced by Skype for Business Server and Skype for Business Online, which build on Lync technology and offer a more extensive feature set for unified communications and collaboration. Skype for Business Server also supports advanced mechanisms for high availability and disaster recovery. Progent can help you maintain your legacy Office Communications or Lync deployments or assist you to plan an efficient Skype for Business migration that provides maximum business value to your unified communications ecosystem.

The IM Business Solution for Enterprises
Instant Messaging is growing at a torrid pace and is expected in the near future to be as popular as email. IM is not a phenomenon that large organizations can simply ignore. By utilizing Microsoft's Lync Server platform, enterprises can track and manage presence information and IM for hundreds of thousands of users within an encrypted, authenticated environment. Enterprises also can utilize the Lync Server and Office Communications Server 'federation' option to extend IM and presence information to remote users and to trusted customers, suppliers, and partners, including those using a public IM network service.

Lync Server and Office Communications Server fit well into organizations that:

  • Have a large number of users
  • Have geographically disbursed users
  • Need an IM solution for working with partners, vendors, support personnel
  • Need Real Presence Awareness
  • Need to comply with Regulatory requirements (HIPAA, SOX, GLB, etc.)
  • Have a business-specific reason they cannot use a public IM infrastructure, such as Hotmail, AOL, Yahoo!
Features and Benefits of Microsoft Lync Server and Office Communications Server
Microsoft Lync Server and Office Communications Server offer rich, real-time communication that provides speedy answers when your organization need them most. Features and advantages of Lync Server and Office Communications Server include:
  • Real Presence, so you know when a Subject Matter Expert (SME) is available and when you can utilize immediate expertise service
  • Integration with IP telephones, offering the ability to initiate calls from the interface
  • Email Integration when someone is not available
  • Sharing of files and information, plus video conferencing
  • Automatic recording of Lync and Office Communications Server exchanges, allowing users to review conversations anytime, anywhere
  • Recording of exact conversation in the event of a misunderstanding or need to review change-order or other authorizations
  • Archiving of conversations, allowing users and organizations to review previous conversations as far back as necessary
Lync and Office Communications Server Overcome Objections Large Organizations Have to Public IM
Lync Server and Office Communications Server address the common objections of organizations that either cannot, or choose not too, have public IM capabilities.

"We don't want our employees chatting with friends and family at work."
One of the great strengths of Lync Server technology is that you can control access via your organization's business requirements. You can configure Lync Server or Office Communications Server to be limited to the Organization, allow external communication to limited outside resources, and even control the level of permissions on the user level.

"We don't allow or cannot have unsecured communications over the public network."
Microsoft Lync Server and Office Communications Server are based on a PKI infrastructure and are secure and encrypted. This prevents anyone from capturing your communications.

"We have stringent regulatory compliance requirements regarding electronic communication."
Lync Server and Office Communications Server provide automatic recording and archiving of all communications that take place between parties, providing a complete electronic trail of all transactions. Microsoft Lync Server and Office Communications Server can support your company's compliance with regulatory standards and new legislation such as Sarbanes-Oxley, HIPAA, HSPD-12, or Gramm-Leach-Bliley.

How Progent Can Help You Deploy Microsoft Lync Server or Office Communications Server
Lync Server and Office Communications Server run on Microsoft Windows Server and leverages Windows tools and technologies, including:

  • Active Directory directory service for authentication and group policy
  • Microsoft SQL Server for maintaining user data, logging, and archiving
  • Microsoft System Center Operations Manager and MMC (Microsoft Management Console) for management tools
Progent's Microsoft-certified consultants offer expertise in all these technologies and can help you plan and integrate Lync Server or Office Communications Server so that your organization can take full advantage of its powerful capabilities. Progent can also show you how Lync Server and Microsoft Office Communications Server communicate with the rest of the Microsoft Office System so that users of programs such as Microsoft Outlook, Microsoft Excel, Microsoft Word, and team sites and portals such as Windows SharePoint Services, can take advantage of IM and presence awareness from within those applications. Progent can also help you incorporate high-availability functionality such as clustering, failover, SAN support and optimized topologies so that users experience reduced downtime and easier management. Progent's consultants can also assist your business to make a smooth upgrade from Microsoft Live Communications Server 2005 to Microsoft Office Communications Server 2007 or from either of these to Lync Server 2010. In addition, Progent's CISM, CISA, and CISSP certified security consultants can help you include Lync Server or Microsoft Office Communications Server into a corporate-wide security strategy.

To find out how more about how Progent's IM consultants can help your company benefit from Microsoft Lync Server or Office Communications Server, call 800-993-9400 or visit Contact Progent.



An index of content::

  • 24/7 Service Desk Sharing Troubleshooting Shared Computer Support Help Desk Computer Consulting

  • Remote Technical Support Windows Server 2016 Multi-domain clusters
    Windows Server 2016 Migration Support and Help

    Progent's Microsoft-certified information technology experts offer Windows Server 2016 migration consulting to help businesses of all sizes to design and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can help your company to evaluate the value of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist you to benefit from the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.

  • After Hours Upgrading Exchange Lawrence-Middlesex County Exchange Server 2013 Network Consulting Firms

  • WLAN controller Computer Consulting
    Flex Series Wireless Controller Specialists

    Progent's Wi-Fi consultants can help you to configure Cisco Wi-Fi controllers to manage and monitor wireless LANs of all sizes. Progent can help you to maintain and debug your existing Cisco Wi-Fi solution or carry out an efficient transition to Cisco's latest Wi-Fi controller technology. Progent offers support for both physical and software-based wireless controllers and can help you to decide which version makes sense for your Wi-Fi environment. For Wave 2 wireless controller appliances, Progent offers Cisco 3504 Wi-Fi controller support, Cisco 5520 Wi-Fi controller support, and Cisco 8540 wireless controller support.

  • Lync Server 2013 topology Services
  • Allentown, Lehigh County Server Consulting Small Business Network Lehigh County Pennsylvania IT Outsourcing Technical Support Organization

  • SQL Server 2016 and VMWare Technical Support Services
    Microsoft SQL Server 2016 Enterprise Remote Troubleshooting

    SQL Server 2016 offers major improvements in speed, scale, data security, availability, BOYD integration, and integrated BI. New features include PolyBase for handling structured and unstructured databases in one appliance for big data applications, R language support, Dynamic Data Masking, Mobile Reports, and seamless control over local and cloud-resident operations and services. Progent's Microsoft-certified consulting team can deliver online and onsite expertise to help organizations of all sizes to implement, manage or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft technologies including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Dynamics CRM, Skype for Business, and System Center Operations Manager.

  • At Home Workforce Hialeah Assistance - Network Security Solutions Consulting Miami-Dade County Work from Home Employees Consulting Services in Hialeah - Endpoint Security Systems Consulting Hialeah South Florida
  • Award Winning Exchange 2013 Collaboration Consultants Exchange 2013 Upgrade Online Technical Support
  • Baltimore Towson Baltimore Microsoft Dynamics GP (Great Plains) Implementation Support Services Dynamics GP Baltimore Reseller - Implementation Help Baltimore Towson
  • Baltimore Towson IT Consulting Firm SQL Server Microsoft SQL Server 2017 Troubleshooting
  • BlackBerry BES Server IT Consulting Services Alexandria, Capital Beltway BlackBerry BES Server Setup Alexandria
  • BlackBerry Professional Software Setup East Los Angeles BlackBerry Upgrading Century City
  • CISM Consulting Telecommute Job Winston-Salem Piedmont Triad Microsoft MCP Consulting Employment Winston-Salem North Carolina
  • CISSP Security Consultancies Chicago North Side Top Rated Security Consulting CISSP Oak Park, IL
  • Carlsbad-Vista, CA Dynamics GP Carlsbad VAR - Installation Experts Microsoft Dynamics GP (Great Plains) Solution Provider in Carlsbad - Upgrade Programming and Support Carlsbad-Solana Beach, CA
  • Carrier Routing System Computer Consulting Edge Routers Configuration

  • Work at Home Collaboration Specialists
    Offsite Workforce Collaboration IT Consultant

    Progent can assist small and medium-size businesses to set up collaborative technology to enable their teleworkers to engage in productive interaction with fellow workers and other stakeholders.

  • Chatsworth Offsite Workforce Video Conferencing Technology Consulting Services Chatsworth CA Immediate Work at Home Employees Assistance near me in Chatsworth - Video Conferencing Technology Guidance Chatsworth, California
  • Cisco CCIE CCNA CCDP CCNP CCIP CCSP CCVP Network Support Position Manhattan Microsoft MCA Consultant Contract Wall Street
  • Microsoft Certified Partner Technology Professional Lync Server 2013 Persistent Chat
  • Cisco Information Technology Outsourcing Group Pleasanton, CA Cisco Small Business IT Support Pleasanton, Alameda County
  • Cisco Installer Salem Oregon Cisco Upgrading Salem

  • Small Company Technology Consulting Services
    Small Company On-site Support

    If you have a company network with 10 to 50 network users, Progent's IT outsourcing services save your business from dependence on an individual freelance service provider while giving you cost-effective and dependable access to enterprise-class network support. By providing IT support service when you need it, offering advanced expertise for critical applications, delivering value-added support such as 24x7 network monitoring, and billing only for services you receive, Progent offers you an economical solution for maximizing the productivity and profitability of your small business network. Progent is the smart way for small businesses to create and maintain a reliable and secure information network and to benefit from quick access to the experienced support typically available only to businesses who can afford a sizeable in-house IT group.

  • Cisco and Microsoft Newark, NJ, Jersey City, NJ, Paterson, NJ, Elizabeth, NJ Consultancy Services Newark, NJ, Jersey City, NJ, Paterson, NJ, Elizabeth, NJ Repair
  • Computer Network Service Company Exchange 2003 Server Santa Cruz Setup Consultancy Services Exchange 2019

  • Microsoft Exchange Network Consultants
    Integration Support Exchange Server 2003

    Progent's Microsoft-certified professionals provide technical support and IT consulting services for Microsoft Exchange Server 2003, Microsoft Windows 2003 Server, and for the entire family of Microsoft server platforms. Progent's upgrade, integration, administration, and troubleshooting services for Microsoft Exchange Server 2003 include system design, deployment, project management, local and off-site troubleshooting, Help Desk Call Center support, certified security evaluation, and full-service IT outsourcing.

  • Cybersecurity Tech Services CISSP 24/7 CISSP Consultant Orange County California
  • Downers Grove-Oak Brook, Illinois Top Consulting Expertise for Downers Grove Computer Support Organizations Emergency Downers Grove Consulting Support for Computer Support Providers
  • Dynamics GP (Great Plains) VAR nearby Nashville - Reporting Development Nashville Top Ranked Dynamics GP Supplier in Nashville - Database Support Davidson County Tennessee
  • Emergency Data Center Expert Pittsburgh International Airport PIT Internet Colocation Center Computer Consulting Firm Pittsburgh International Airport PIT

  • Windows Server 2008 BranchCache Consulting
    Consultants Windows Server 2008 Security

    Windows Server 2008 is a major advance in making IT systems more protected and available, easier to virtualize and manage, faster, and able to provide an improved platform for web publishing. Progent can assist your business get the most from the improvements incorporated into Microsoft Windows Server 2008 by delivering consulting, support, education, temporary staffing, network monitoring, and security engineering services.

  • Lync Server 2013 Instant Messaging Specialist
  • Emergency Roseville Network Consulting Experts 24-7 Roseville Small Business Network Consulting
  • Essex County New Jersey Data Center Outsourcing Company IT Specialist Internet Data Center Newark, Essex County
  • Fort Wayne Ransomware Recovery Fort Wayne Fort Wayne 24/7/365 CryptoLocker Repair Fort Wayne
  • Fort Wayne Teleworkers Endpoint Management Systems Guidance Fort Wayne Offsite Workforce Endpoint Management Solutions Assistance Fort Wayne Indiana
  • Immediate IT Staffing Temps for IT Service Groups Lexington Blue Grass Airport LEX Fayette County Kentucky Lexington-Fayette Supplemetary IT Staffing Support Services

  • Consulting Services Solaris with Windows
    Consultants UNIX, Windows

    If your company network mixes UNIX, Linux or Solaris platforms with Microsoft Windows, Progent can assist you to incorporate your computers into a cohesive environment that permits all your operating systems to coexist for simple management, transparent information exchange, high availability, enhanced throughput, and tight protection. Progent's UNIX/Linux/Solaris and MS Windows integration assistance services feature network infrastructure integration and support, consulting for Windows services for UNIX, remote network monitoring and management, remote network support and repair, on-site technical support, and Helpdesk support.

  • Juniper SSG20 Router Security Consultant Juniper SSG140 Router Network Security Auditor
  • Las Vegas, NV Work at Home Employees Las Vegas Consulting - Call Desk Outsourcing Consulting and Support Services Las Vegas At Home Workers Help Desk Augmentation Expertise Las Vegas Nevada
  • Lync Server 2013 conference bridges Professional
  • MCSE Expert Certified Gilroy Security Consulting Firm Morgan Hill Computer Network Consulting company
  • MS Windows Small Business Server Remote Technical Support Microsoft Small Business Server Consulting

  • Online Support Shared Helpdesk
    Consultant Services Co-managed Support Desk

    Progent offers three basic kinds of Contact Center services including Microsoft and Cisco Call Center Outsourcing Support Services, Virtual Helpdesk Support, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft experts offers your clients convenient access to a reliable technical resource with extensive experience providing phone support and online troubleshooting for IT systems powered by Microsoft products. Progent's concentration is on earning the support Helpdesk a positive reputation as a solid contributor to business productivity. Progent's target is to resolve rather than merely report problems.

  • Mesa MS Dynamics GP Upgrades Help Mesa Mesa, AZ Microsoft Dynamics GP Mesa Partner - Implementation Consultant
  • Miami At Home Workers IP Voice Technology Consulting Miami After Hours Work at Home Employees Assistance in Miami - VoIP Solutions Consulting Experts Coconut Grove
  • Miami Beach FL Telecommuters Miami Beach Consultants - Conferencing Technology Consulting At Home Workforce Miami Beach Guidance - Video Conferencing Systems Assistance Miami Beach
  • Microsoft Exchange 2016 Business Computer Server Companies Microsoft Exchange 2016 IT Management Coral Gables

  • Cisco VoIP Phones and Presence Online Troubleshooting
    Cisco VoIP Phones and Unified Communications Configuration

    Progent's CCIE-certified networking consultants can provide advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.

  • Microsoft Exchange Server 2003 Computer Consultants Microsoft Outlook 2000 Outsourcing Technical Support
  • Microsoft Experts IT Services Application Monitoring Remote Troubleshooting Monitoring and Reporting
  • Napa California Urgent Network Computer Consulting Services Yountville, Rutherford Emergency Phone Support System Consultant
  • Network Security Evaluation Consulting Services Professionals Internal Security Inventory

  • Network Consulting Sun Solaris
    Consulting Services Solaris

    If your company network mixes Solaris platforms with MS Windows, Progent can help you to integrate your computers into a unified environment that permits all your operating systems to run side by side for simple administration, transparent information exchange, high dependability, enhanced performance, and strong protection. Progent's Sun Solaris and Microsoft Windows coexistence support offerings feature IT infrastructure configuration and service, support for Microsoft Windows services for UNIX (SFU), online server monitoring and management, remote technical help and troubleshooting, in-person technical support, and Help Desk services.

  • Offsite Workforce Consulting and Support Services in Allentown - Collaboration Solutions Consultants Allentown, Lehigh County 24x7 Allentown Work from Home Employees Collaboration Solutions Consulting Allentown Bethlehem Easton
  • Open Now Cisco Consultancy Services Cisco Tech Support For Small Business Albuquerque, Bernalillo County
  • Outsourcing Dynamics GP Power BI Microsoft Dynamics GP ERP Online Support Services
  • Engineer Lync Server 2013 Web Apps Server
  • Pasadena Work at Home Employees Collaboration Systems Assistance Harris County Texas Pasadena Work from Home Employees Collaboration Systems Consultants Pasadena

  • Top Ranked SCVMM 2016 and SQL Server Support Outsourcing
    Network Consultant Microsoft Virtual Machine Manager 2016

    Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of network management products and is intended to provide a unified mechanism for configuring and managing virtualized fabric and services across hybrid networks that can include on-premises and hosted datacenters and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consultants can help businesses of all sizes with all facets of designing, implementing, and managing a SCVMM 2016 solution. Progent can review your virtualization topology, show you how to migrate efficiently from legacy releases of VMM, design workflows for creating and installing virtual machines and hosts, implement fault-tolerant compute and storage clusters, integrate your datacenter infrastructure with public cloud services, configure virtual switches and load balancers, write and refine PowerShell scripts, and assist you to evaluate the potential business benefits of new capabilities like Storage Spaces Direct and Shielded VMs. Progent's certified hypervisor professionals can provide advanced Windows Hyper-V consulting and VMware vSphere support.

  • Philadelphia Information Technology Consulting Group Integration Firms Philadelphia, PA
  • Remote Technical Support Offsite DPM Managed Data Backup Service Offsite DPM Managed Data Backup Service Online Troubleshooting
  • Remote Workers Madison Consulting Experts - Help Desk Call Center Augmentation Consulting Experts Work at Home Employees Madison Expertise - Call Desk Outsourcing Consulting Experts

  • iPhone Citrix On-site Technical Support
    iPhone and Skype for Business integration On-site Support

    Progent offers cost-effective online consulting to assist your business to plan, deploy, and troubleshoot any facet of your iOS and Windows integration efforts and is available for quick jobs to help you through occasional technical roadblocks or long-term engagements to help you finish business-critical initiatives on time and within budget. Progent has experience in local, cloud-based, or hybrid environments and can help you create or support a highly available, protected and scalable network infrastructure that is best suited to your computing model. Progent can also provide online or onsite training for individuals or groups to help manage and use your iPhones and iPads in a secure, collaborative ecosystem that maximizes the strategic value of your IT network.

  • Remote Workers Sacramento Consulting Services - Infrastructure Consulting and Support Services Sacramento - Citrus Heights Sacramento Remote Workers Integration Assistance Sacramento California
  • Reston After Hours Exchange 2003 Server Computer Systems Consulting 24 Hour Microsoft Exchange Server 2007 Consulting Services Reston-Herndon, Virginia

  • White Paper IT Outsourcing
    Whitepaper IT Outsourcing Advantages

    Progentís IT outsourcing services offer budget-friendly network consulting for mid-size businesses. Whether it involves planning network architecture, creating an internal Help Desk or outsourcing a one, rolling out an updated e-mail system, monitoring your system, or building an on-line eCommerce solution, outsourcing your network engineering services can smooth out expenses and eliminate risks, allowing network service expenses to increase in a more linear and manageable manner than is possible by amassing a large, knowledgeable internal IT staff. Progentís Outsourcing White Paper and flyers explain how Progent can enable you to build a secure and highly available network foundation for your vital Windows-based applications including Windows 2008, Microsoft Exchange Server 2007, and SQL Server.

  • Riverside-El Cerrito Networking Consultant Riverside, California Computer Systems Consulting
  • Santa Cruz, California Information Technology Outsourcing Company Santa Cruz, California Software Consultants
  • Server Administration Tampa Migration Consulting Tampa, FL
  • SharePoint 2013 Setup and Support 24-7 Microsoft SharePoint Server 2013 Information Technology Consulting
  • St. Paul Remote Workers Network Security Systems Consultants Teleworkers Consulting and Support Services near St. Paul - Network Security Systems Expertise
  • Lync Server 2013 conference bridges Consult
  • Tandberg Telepresence Professionals Tandberg Video Conferencing Technology Professional
  • Telecommuters Guidance in Santa Cruz - Integration Consultants Teleworkers Santa Cruz Consultants - Setup Guidance Santa Cruz
  • The Woodlands-TheWoodlands Systems Consultant The Woodlands Computer Network Firms
  • Top Naples Offsite Workforce Endpoint Management Systems Consulting and Support Services Naples-Bonita Springs, Florida Remote Naples At Home Workforce Endpoint Management Systems Consulting and Support Services Naples Florida
  • Lync Server 2013 and Active Directory Consultant
  • Top Rated Gentoo Linux, Solaris, UNIX On-site Support South Florida Debian Linux, Sun Solaris, UNIX Integration Services Miami Florida
  • Urgent Network Small Business IT Outsourcing Firm Fayetteville, Cumberland County Computer Network Companies Small Business Network Fayetteville

  • Network Consultants Windows 8.1 Wireless
    Windows 8.1 BitLocker Support Organizations

    Progent's engineers can provide a variety of IT outsourcing and co-sourcing services to assist companies of any size to deploy, administer, and support networks that incorporate desktops, laptops, tablets, or Windows phones powered by Microsoft Windows 8.1. For enterprises, Progent's experienced project management consultants can assist to create test labs to evaluate Microsoft Windows 8.1 and plan and execute Windows 8.1 deployment projects following industry best practices.

  • Windows 2003 Server Technical Support Specialists Microsoft Windows 2003

  • System Center 2016 and Intune Remote Support
    Top System Center 2016 Disaster Recovery Online Support Services

    Small to mid-sized businesses can now get all the advantages of Operations Manager 2007 and in addition have quick access to Progentís Microsoft and Cisco Premier network support experts. With Progent's affordably priced IT support packages, small businesses can choose a simple Microsoft System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Operations Manager 2007 to offer small business networks world-class reliability, security, and productivity.

  • Windows Setup Service Milwaukee Racine Waukesha Designers Windows
  • Work at Home Employees Expertise near me in Providence - Management Solutions Consulting and Support Services Providence Pawtucket Cumberland Providence Remote Workforce Endpoint Management Systems Expertise Providence Cranston Woonsocket
  • Work at Home Employees Pasadena Assistance - Call Desk Outsourcing Consulting Experts Pasadena, Harris County Pasadena Offsite Workforce Help Desk Solutions Guidance Pasadena, Harris County
  • Work from Home Employees Guidance - Vacaville - Infrastructure Consultants Vacaville Solano County Best Remote Workers Consulting and Support Services in Vacaville - Infrastructure Consulting and Support Services Fairfield

  • © 2002-2020 Progent Corporation. All rights reserved.