Microsoft Lync Server, formerly called Office Communications Server, is a legacy collaboration platform designed to deliver instant messaging (IM) and presence as part of a scalable, enterprise-grade solution offering enhanced security, seamless integration with other Microsoft products, an extensible, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. Lync Server delivered cost savings and improved business efficiencies, increased individual productivity, and enhanced intellectual property protection with an easy-to-manage, highly available solution. Progent's Microsoft-certified consultants can provide the expertise necessary to deliver all the benefits of Microsoft Lync Server technology throughout your entire organization, and Progent can help you plan and implement the adoption of a more modern collaboration solution.

Microsoft Office Communications Server and Lync Server have been replaced by Skype for Business, which in turn has been supplanted by Microsoft Teams. These products build on Lync technology and offer a more extensive feature set for unified communications and collaboration. Microsoft Teams and Skype for Business Server also support advanced mechanisms for high availability and disaster recovery. Progent can help you maintain your legacy Office Communications or Lync deployment or assist you to plan an efficient Microsoft Teams migration or Skype for Business upgrade that provides maximum business value to your unified communications ecosystem.

The IM Business Solution for Enterprises
Instant Messaging is growing at a torrid pace and is expected in the near future to be as popular as email. IM is not a phenomenon that large organizations can simply ignore. By utilizing Microsoft's Lync Server platform, enterprises can track and manage presence information and IM for hundreds of thousands of users within an encrypted, authenticated environment. Enterprises also can utilize the Lync Server and Office Communications Server 'federation' option to extend IM and presence information to remote users and to trusted customers, suppliers, and partners, including those using a public IM network service.

Lync Server and Office Communications Server fit well into organizations that:

  • Have a large number of users
  • Have geographically disbursed users
  • Need an IM solution for working with partners, vendors, support personnel
  • Need Real Presence Awareness
  • Need to comply with Regulatory requirements (HIPAA, SOX, GLB, etc.)
  • Have a business-specific reason they cannot use a public IM infrastructure, such as Hotmail, AOL, Yahoo!
Features and Benefits of Microsoft Lync Server and Office Communications Server
Microsoft Lync Server and Office Communications Server offer rich, real-time communication that provides speedy answers when your organization need them most. Features and advantages of Lync Server and Office Communications Server include:
  • Real Presence, so you know when a Subject Matter Expert (SME) is available and when you can utilize immediate expertise service
  • Integration with IP telephones, offering the ability to initiate calls from the interface
  • Email Integration when someone is not available
  • Sharing of files and information, plus video conferencing
  • Automatic recording of Lync and Office Communications Server exchanges, allowing users to review conversations anytime, anywhere
  • Recording of exact conversation in the event of a misunderstanding or need to review change-order or other authorizations
  • Archiving of conversations, allowing users and organizations to review previous conversations as far back as necessary
Lync and Office Communications Server Overcome Objections Large Organizations Have to Public IM
Lync Server and Office Communications Server address the common objections of organizations that either cannot, or choose not too, have public IM capabilities.

"We don't want our employees chatting with friends and family at work."
One of the great strengths of Lync Server technology is that you can control access via your organization's business requirements. You can configure Lync Server or Office Communications Server to be limited to the Organization, allow external communication to limited outside resources, and even control the level of permissions on the user level.

"We don't allow or cannot have unsecured communications over the public network."
Microsoft Lync Server and Office Communications Server are based on a PKI infrastructure and are secure and encrypted. This prevents anyone from capturing your communications.

"We have stringent regulatory compliance requirements regarding electronic communication."
Lync Server and Office Communications Server provide automatic recording and archiving of all communications that take place between parties, providing a complete electronic trail of all transactions. Microsoft Lync Server and Office Communications Server can support your company's compliance with regulatory standards and new legislation such as Sarbanes-Oxley, HIPAA, HSPD-12, or Gramm-Leach-Bliley.

How Progent Can Help You Deploy Microsoft Lync Server or Office Communications Server
Lync Server and Office Communications Server run on Microsoft Windows Server and leverages Windows tools and technologies, including:

  • Active Directory directory service for authentication and group policy
  • Microsoft SQL Server for maintaining user data, logging, and archiving
  • Microsoft System Center Operations Manager and MMC (Microsoft Management Console) for management tools
Progent's Microsoft-certified consultants offer expertise in all these technologies and can help you plan and integrate Lync Server or Office Communications Server so that your organization can take full advantage of its powerful capabilities. Progent can also show you how Lync Server and Microsoft Office Communications Server communicate with the rest of the Microsoft Office System so that users of programs such as Microsoft Outlook, Microsoft Excel, Microsoft Word, and team sites and portals such as Windows SharePoint Services, can take advantage of IM and presence awareness from within those applications. Progent can also help you incorporate high-availability functionality such as clustering, failover, SAN support and optimized topologies so that users experience reduced downtime and easier management. Progent's consultants can also assist your business to make a smooth upgrade from Microsoft Live Communications Server 2005 to Microsoft Office Communications Server 2007 or from either of these to Lync Server 2010. In addition, Progent's CISM, CISA, and CISSP certified security consultants can help you include Lync Server or Microsoft Office Communications Server into a corporate-wide security strategy.

To find out how more about how Progent's IM consultants can help your company benefit from Microsoft Lync Server or Office Communications Server, call 800-993-9400 or visit Contact Progent.

An index of content::

  • 3504 wireless controller Online Help 24-Hour Support Services 2500 Wireless Controller
  • At Home Workers Consulting Experts near Colorado Springs - Management Solutions Assistance El Paso County Colorado Colorado Springs, CO Colorado Springs Teleworkers Endpoint Management Systems Expertise

  • Shared Network Support Help Desk Integration
    Virtual Support Desk Computer Consultants

    Progent's Standard Help Desk Services offer a complete solution that handles all aspects of remote desktop support from service requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and reporting. Help Desk services are provided at a significant discount from Progent's regular Level 1 desktop support rates, and Progent offers the option of rapid on-demand escalation to Level 2 and Level 3 experts to handle challenging problems.

  • BlackBerry Email Consultancy Services Port Newark Award Winning BlackBerry Smartphone Small Business IT Outsourcing Companies Essex County New Jersey
  • Buffalo Remote Workers Connectivity Consulting and Support Services Erie County New York Remote Workers Consulting in Buffalo - Support Consulting Experts Buffalo New York
  • Cabo Frio-Armação dos Búzios Consulting Firm Top Cabo Frio Consultancy Services Group
  • Cisco Network Support Consultants Manhattan Beach California Cisco Computer Network Consulting Manhattan Beach
  • Cisco and Microsoft Certified Experts Vermont Outsourcing Georgia Small Business IT Consultants
  • Computer Setup Cisco Cambridge, UK Cisco Security Consulting Firm Cambridge

  • Linux RedHat Phone-based Consulting
    Migration Firm Linux Phone-based

    Progent offers national urgent technical support and troubleshooting services for companies who operate environments based on versions of the Linux OS or whose information systems feature a combination of Linux platforms/Linux and Microsoft Windows products. Online technical support provides maximum return for your information technology dollar by preserving client efficiency and shortening the hours charged for computer analysis and repair. Sophisticated remote support technology and experienced technicians and engineers combine to enable Progent to handle the majority of network issues without wasting time and expense by traveling to your site. In most of situations your IT problems can be dealt with by telephone or through a mix of telephone support and remote connectivity. Progent can offer the services of Cisco certified CCIE network engineers and CISSP and ISSAP premier security professionals to help with the toughest system issues.

  • Lync Server 2013 dial plans Engineer
  • Configuration 3504 wireless controller Online Help wireless controller

  • IT Training IT Services
    Consulting Services Expert Training

    Progent is committed to knowledge transfer from Progent's consultants to customers. By teaching clients to handle problems that are within their scope, Progent can concentrate on providing high-value services where Progent has little competition. Small businesses who work with trusted freelance consultants or who employ internal IT staffs benefit when Progent transfers information about new technology and tested methodologies to make their IT environments more robust, secure, and productive.

  • Des Moines-Polk County Information Technology Support Des Moines, Iowa Computer Outsourcing Consultant
  • Engineer Microsoft Forefront TMG 2010 Forefront Network Inspection System Configuration
  • Lync Server 2013 security Consulting
  • Exchange 2007 Edge Server Network Consulting Services Microsoft Exchange 2007
  • Fremont IT Staff Temps Support Services Fremont California Fremont IT Staff Temps Services Silicon Valley
  • Garland Garland Telecommuters Setup Guidance After Hours Teleworkers Garland Consulting Experts - Setup Assistance Dallas County

  • 24x7 Microsoft Small Business Server 2011 On-site Technical Support
    Professionals Microsoft SBS Premium Add-on

    Microsoft Small Business Server is an affordable suite of server products that offers the foundation for a powerful but manageable IT network. The IT sophistication of the Microsoft .NET components bundled with Small Business Server 2011 requires a computer support expert with real-world experience designing and integrating seamless, comprehensive business network solutions. Progent's Small Business Server consultants have an average of over a decade of experience integrating business systems built on Microsoft platforms. This expertise ensures you results in deploying, administering, and troubleshooting IT environments that include the SBS Server suite of servers and applications.

  • Lync Server 2013 conference bridges Consult
  • Indiana Windows Small Business Computer Consulting Firm Indianapolis Indiana On-site Technical Support Windows
  • Installation macOS macOS Phone-based Services
  • MS Dynamics GP (Great Plains) Spartanburg Vender - Implementation Consulting Spartanburg-Duncan 24-Hour Spartanburg Microsoft Dynamics GP-Software Upgrades Expert

  • Microsoft Exchange Server 2016 Upgrade Integration Support
    Integration Services Exchange Server 2016 Upgrade

    Progent can assist your business in any and all facets of your migration to Exchange Server 2016 including designing high availability (HA) system topology for a local, cloud-based or hybrid environment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization strategy; determining storage capacity required for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing for high-availability client access services; planning, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; creating SSL certs; providing client remediation with Office desktop or Office 365; and setting up Outlook on the web.

  • Microsoft Dynamics GP-Software Gold Partner in Grand Rapids - Upgrades Development Glendale, Los Angeles County Dynamics GP Grand Rapids Supplier - Installation Development Glendale California
  • 24x7 Lync Server 2013 certificate management Specialist
  • Microsoft Remote Consultant Job Openings New Orleans, Kenner New Orleans, Kenner Top Rated Cisco CCNA Network Engineer Telecommute Jobs

  • GIAC Network Security Auditor
    SIEM Protect

    GIAC (Global Information Assurance Certification) was founded in 1999 to validate the skill of computer security professionals. GIAC certifications are acknowledged by businesses and government organizations around the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists offer support for any of the network security disciplines covered within GIAC accreditation including auditing network vulnerability, security incident management and response, traffic analysis, web-based services security and security information and event management (SIEM) solutions.

  • Microsoft Windows Small Business IT Consulting Microsoft Network Network Management Middlesex County Massachusetts, United States
  • Offsite Workforce Assistance - Salt Lake City - Collaboration Solutions Consulting and Support Services Summit County Utah Biggest At Home Workers Assistance - Salt Lake City - Collaboration Solutions Guidance Salt Lake City, UT, U.S.A.
  • Open Now Microsoft Exchange Consulting Services Firm Oceanside, San Diego County San Diego County California Windows Security IT Consultants
  • Remote Workers Infrastructure Remote Support IT Consulting Offsite Employees Infrastructure
  • Roseville CA Work from Home Employees Consulting Services - Roseville - Data Protection Technology Consulting and Support Services Roseville Work from Home Employees Data Protection Solutions Consulting Experts Roseville-Rocklin, CA
  • San Rafael, USA 24/7 San Rafael Crypto Recovery Immediate San Rafael Crypto Cleanup Sausalito, CA
  • Security Auditing Security Anaheim Fullerton Buena Park Anaheim Hills Technical Support CISSP
  • Service Reporting Network Consulting Service Reports Computer Consultant
  • South Dakota Network Recovery Cisco South Dakota Migration Company
  • Stockton Consulting Experts for Network Support Firms Tracy CA Expertise for Network Service Firms nearby Stockton - Short-Term Support Staff Expansion Stockton, United States
  • Technical Firms Austin, Texas Server Troubleshoot Expert Austin
  • Teleworkers Expertise - Arlington - Management Tools Expertise Arlington 24x7x365 Telecommuters Expertise nearby Arlington - Management Tools Assistance Arlington Texas, United States
  • Teleworkers Mesa Consultants - VoIP Technology Assistance Award Winning Telecommuters Mesa Guidance - VoIP Systems Consulting and Support Services Mesa, USA
  • Windows 2019 Server Solution Providers Lima, San Isidro Windows Server 2016 Data Recovery
  • Work at Home Employees Columbus Consulting - Help Desk Call Center Augmentation Assistance Columbus, Muscogee County Immediate At Home Workers Columbus Consulting and Support Services - Help Desk Call Center Augmentation Consulting and Support Services Columbus Fort Benning

  • © 2002-2021 Progent Corporation. All rights reserved.