MS Email and IM Help and Support
Microsoft Lync Server 2010 and Office Communications Server: Consulting, Integration, Problem Solving
Microsoft Lync Server, formerly called Office Communications Server, delivers instant messaging (IM) and presence as part of a scalable, enterprise-grade solution offering enhanced security, seamless integration with other Microsoft products, an extensible, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. Your organization can realize cost savings and improved business efficiencies, increased individual productivity, and enhanced intellectual property protection with this easy-to-manage, highly available solution. Successful implementations of Lync Server and Office Communications Server require careful planning and consideration before deployment. Progent's Microsoft-certified consultants can provide the expertise necessary to deliver all the benefits of Microsoft Lync Server technology throughout your entire organization.
Microsoft Office Communications Server and Lync Server have been replaced by Skype for Business Server and Skype for Business Online, which build on Lync technology and offer a more extensive feature set for unified communications and collaboration. Skype for Business Server also supports advanced mechanisms for high availability and disaster recovery. Progent can help you maintain your legacy Office Communications or Lync deployments or assist you to plan an efficient Skype for Business migration that provides maximum business value to your unified communications ecosystem.
The IM Business Solution for Enterprises
Instant Messaging is growing at a torrid pace and is expected in the near future to be as popular as email. IM is not a phenomenon that large organizations can simply ignore. By utilizing Microsoft's Lync Server platform, enterprises can track and manage presence information and IM for hundreds of thousands of users within an encrypted, authenticated environment. Enterprises also can utilize the Lync Server and Office Communications Server 'federation' option to extend IM and presence information to remote users and to trusted customers, suppliers, and partners, including those using a public IM network service.
Lync Server and Office Communications Server fit well into organizations that:
- Have a large number of users
- Have geographically disbursed users
- Need an IM solution for working with partners, vendors, support personnel
- Need Real Presence Awareness
- Need to comply with Regulatory requirements (HIPAA, SOX, GLB, etc.)
- Have a business-specific reason they cannot use a public IM infrastructure, such as Hotmail, AOL, Yahoo!
Microsoft Lync Server and Office Communications Server offer rich, real-time communication that provides speedy answers when your organization need them most. Features and advantages of Lync Server and Office Communications Server include:
- Real Presence, so you know when a Subject Matter Expert (SME) is available and when you can utilize immediate expertise service
- Integration with IP telephones, offering the ability to initiate calls from the interface
- Email Integration when someone is not available
- Sharing of files and information, plus video conferencing
- Automatic recording of Lync and Office Communications Server exchanges, allowing users to review conversations anytime, anywhere
- Recording of exact conversation in the event of a misunderstanding or need to review change-order or other authorizations
- Archiving of conversations, allowing users and organizations to review previous conversations as far back as necessary
Lync Server and Office Communications Server address the common objections of organizations that either cannot, or choose not too, have public IM capabilities.
"We don't want our employees chatting with friends and family at work."
One of the great strengths of Lync Server technology is that you can control access via your organization's business requirements. You can configure Lync Server or Office Communications Server to be limited to the Organization, allow external communication to limited outside resources, and even control the level of permissions on the user level.
"We don't allow or cannot have unsecured communications over the public network."
Microsoft Lync Server and Office Communications Server are based on a PKI infrastructure and are secure and encrypted. This prevents anyone from capturing your communications.
"We have stringent regulatory compliance requirements regarding electronic communication."
Lync Server and Office Communications Server provide automatic recording and archiving of all communications that take place between parties, providing a complete electronic trail of all transactions. Microsoft Lync Server and Office Communications Server can support your company's compliance with regulatory standards and new legislation such as Sarbanes-Oxley, HIPAA, HSPD-12, or Gramm-Leach-Bliley.
How Progent Can Help You Deploy Microsoft Lync Server or Office Communications Server
Lync Server and Office Communications Server run on Microsoft Windows Server and leverages Windows tools and technologies, including:
- Active Directory directory service for authentication and group policy
- Microsoft SQL Server for maintaining user data, logging, and archiving
- Microsoft System Center Operations Manager and MMC (Microsoft Management Console) for management tools
To find out how more about how Progent's IM consultants can help your company benefit from Microsoft Lync Server or Office Communications Server, call
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Small Office IT Consulting Firms
Small Business Tech Support Outsource
For small organizations interested in Progent's network support outsourcing, consulting, or troubleshooting offerings, phone 800-993-9400 or e-mail information@progent.com.
24-Hour Upgrade SQL Server 2008
MS SQL Server Development Group
SQL Server 2000 is a complete, web-aware database and data analysis solution that enables the rapid development of cutting-edge high-end applications that can provide your company a critical competitive edge. Microsoft SQL Server 2000 features core support for XML and the ability to communicate across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft technology, ensures you success in designing, installing and managing Microsoft SQL Server solutions that are well connected with other applications powered Microsoft's .NET platform.
Designer Project Server
24 Hour Microsoft Project Server 2013 Applications Consulting
Progent's Microsoft-certified consultants offer in-depth support in deploying, managing and debugging all versions of Microsoft Project, Microsoft Project Server, and Project Online and can provide a broad range of cost-effective online consulting services based on proven best practices to help organizations of any size to get all the benefits of this leading project management solution. Services offered by Progent include solution planning, software configuration and migration, strategies for safe collaboration among local and remote or mobile users, network infrastructure optimization, and customized webinar training.
Windows 2012 R2 Help and Support
Award Winning Windows Server 2012R2 upgrade Consultants
Progent's Microsoft-certified professionals can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your company, create pilot systems and rollout strategies, tune your network infrastructure for local, multi-site, private or public cloud-based, and hybrid datacenters, educate your IT support team, develop a corporate-wide security plan, streamline network management, assist with application development, and build and validate a DR/BC plan.
Branch Office Remote Troubleshooting
Branch Office IT Consulting
Years of background delivering Microsoft expertise and Cisco network consulting has allowed Progent to build an unmatched ability for supporting branch offices that need IT service with the flexibility associated with with small companies but which offers effective communications, complete documentation, and compliance with enterprise IT protocols. If your enterprise has a sales office located anywhere in or any region covered by Progent's engineers, Progent can provide a broad range of on-premises and on-line IT consulting services and network design assistance.
802.11ac Upgrade Computer Consulting
Technical Consultant Wireless Access Point
Progent's Wireless Consulting Services offer a convenient, affordable way for businesses of any size to deploy, manage, monitor and repair advanced wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you plan and install hardware such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile messaging and online applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
IT Consultants iPhone and Exchange integration
iPhone and Cisco firewall integration Specialist
Progent can provide cost-effective remote assistance to help your business to plan, deploy, and troubleshoot any aspect of your iPhone and iPad and Windows integration solution and is available for quick tasks to help you get past specific technical roadblocks or long-term engagements to help you complete business-critical initiatives on schedule and within budget. Progent has experience in on-premises, cloud-centric, or hybrid environments and can help you create or maintain a resilient, protected and efficient infrastructure that is best suited to your mode of computing. Progent also offers remote and on-premises training for individuals or groups to show you how to manage and use your iOS devices in a secure, team-oriented environment that maximizes the strategic value of your information system.
Nexus 9000 Switch Network Engineer
Nexus Switch Fabric Extender Consultants
Cisco Nexus switches are engineered to provide the speed, scale, uptime, cloud readiness, capacity, data protection and manageability needed to act as the heart of an enterprise data center. Progent's CCIE-certified Nexus switch experts are available to provide online and onsite consulting and troubleshooting services to assist your business to create an efficient switch topology, build test environments to validate your switching solution, deploy Nexus switches, create and enforce appropriate policies, run security and compliance assessments, configure advanced monitoring and alert systems, consolidate resources by means of virtualization, analyze and repair switching and routing problems, maximize performance, perform capacity planning, and take advantage of the advanced zero-downtime capabilities available for Cisco's Nexus switches. Progent can also help your business to migrate efficiently from outdated Nexus switches or Cisco Catalyst switches to current Nexus switches.
Coding Amazon MWS programming
24-Hour Amazon MWS integration training Engineer
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to streamline their operations by automating key sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales processes, merchants can expand their market, reduce their cost of sales, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and speed up your return on investment.
Cisco Access Point Small Business IT Consulting
Network Consulting Experts Cisco Firewall
Progent can help you to utilize Cisco's infrastructure technology to build a robust foundation for your local, private cloud, or hybrid-cloud data center and streamline operations in vital areas including hardware utilization, security and compliance, versatility, uptime, and recoverability.
Exchange 2016 Migration Planning IT Services
24-Hour Microsoft Exchange Server 2016 Migration Planning Technical Support Services
Progent can assist you in any and all facets of your migration to Exchange Server 2016 such as designing HA infrastructure for a local, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; specifying storage requirements for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing for high-availability client access services; designing, configuring and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web.
Compensation for Cisco Consultants Freelancing Job
Remote Support Jobs Benefits for Home Based Network Professional
Our compensation structure is based on contribution, so just like being a freelance contractor, your income is directly driven by your work effort. Certain Progent support staff stress quality of life and choose to work at a more relaxed pace, utilizing our flexible calendar to pursue personal pursuits like hiking, car racing, skiing, surfing, travel, or spending private time with relatives and friends. Other consultants use the opportunity to earn big dollars via hard effort and extended days. Progent fully supports both sides of the spectrum and any point in between.
Windows 2003 IT Services
Windows 2003 Server Consultant Services
The experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 11 years of support in Microsoft integration, ensures you success in selecting the edition and configuration of Windows 2003 Server that matches best with your business goals. Progent can also help you with planning, installing, administering and troubleshooting sophisticated information technology solutions powered by Windows Server, and can streamline your upgrade from Windows 2000 Server or Microsoft Windows NT.
Consultancy Exchange 2010 Migration
Exchange Migration Specialist
Progent's Microsoft-certified consultants can provide affordable online and onsite help to implement your upgrade to Exchange 2010, generate extensive documentation of your upgraded messaging system, educate your IT team and end users to get them ramped up quickly on Exchange 2010, and provide ongoing management services and technical support. Progent can also assist you to upgrade from Exchange 2010 to Exchange 2013 or Exchange 2016.
Security Plan Network Security Auditing
Access Control Systems and Methodology Firewall Network Install
For small and midsize organizations, computer security and regulatory compliance is excessively complex to stay ahead of but too risky to overlook. The largest biggest institutions have been hacked, and the leading cloud service providers have occasionally been taken down. It looks like there's nowhere to hide. Progent has made it affordable for small and midsize companies to carry out vital security tasks effectively by providing the advantage of billed time to the closest minute with no minimum billing for online help. You have the help of a world-class computer consultant to deliver just the knowledge you need when you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP premier security experts can assist your business with any aspect of network security including security audits, malware screening and recovery, spam and email content filtering, email data loss and data leak prevention, compliance reporting, and designing a complete security plan.
Online Support MSCRM
Help and Support Microsoft Dynamics CRM
Microsoft Dynamics Customer Relationship Management helps small businesses nurture profitable customer relationships. Integrated Sales and Customer Service modules allow in-house staff to share information to help promote sales success and deliver steady, effective customer service. Progent can set up the optimal network environment, including local and offsite wireless connectivity, to back Microsoft CRM, and Progent's Experts Team can provide your company with a certified MS CRM professional who can help you combine Microsoft CRM with your sales or customer support data.
24 Hour Support Services Hyper-V 2016 Hybrid Cloud
24-Hour Windows Hyper-V 2016 PowerShell Network Consultants
Windows Hyper-V 2016 utilizes core features initially designed for and refined on Azure, among the world's biggest public clouds. This significantly enhances the suitability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by enhancing security, availability, expandability, manageability, reliability and recoverability. Progent’s Microsoft-certified consulting team can assist you to evaluate the advantages of Hyper-V 2016 for your business, configure test systems to verify the ability of Hyper-V 2016 to support your critical applications, plan an efficient network topology for a cloud-centric or hybrid installation, create and carry out a smooth upgrade plan, educate your IT management and support staff, and deliver ongoing consulting and debugging services to ensure that your Hyper-V 2016 solution delivers the highest possible business value.
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