Microsoft Lync Server, formerly called Office Communications Server, is a legacy collaboration platform designed to deliver instant messaging (IM) and presence as part of a scalable, enterprise-grade solution offering enhanced security, seamless integration with other Microsoft products, an extensible, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. Lync Server delivered cost savings and improved business efficiencies, increased individual productivity, and enhanced intellectual property protection with an easy-to-manage, highly available solution. Progent's Microsoft-certified consultants can provide the expertise necessary to deliver all the benefits of Microsoft Lync Server technology throughout your entire organization, and Progent can help you plan and implement the adoption of a more modern collaboration solution.

Microsoft Office Communications Server and Lync Server have been replaced by Skype for Business, which in turn has been supplanted by Microsoft Teams. These products build on Lync technology and offer a more extensive feature set for unified communications and collaboration. Microsoft Teams and Skype for Business Server also support advanced mechanisms for high availability and disaster recovery. Progent can help you maintain your legacy Office Communications or Lync deployment or assist you to plan an efficient Microsoft Teams migration or Skype for Business upgrade that provides maximum business value to your unified communications ecosystem.

The IM Business Solution for Enterprises
Instant Messaging is growing at a torrid pace and is expected in the near future to be as popular as email. IM is not a phenomenon that large organizations can simply ignore. By utilizing Microsoft's Lync Server platform, enterprises can track and manage presence information and IM for hundreds of thousands of users within an encrypted, authenticated environment. Enterprises also can utilize the Lync Server and Office Communications Server 'federation' option to extend IM and presence information to remote users and to trusted customers, suppliers, and partners, including those using a public IM network service.

Lync Server and Office Communications Server fit well into organizations that:

  • Have a large number of users
  • Have geographically disbursed users
  • Need an IM solution for working with partners, vendors, support personnel
  • Need Real Presence Awareness
  • Need to comply with Regulatory requirements (HIPAA, SOX, GLB, etc.)
  • Have a business-specific reason they cannot use a public IM infrastructure, such as Hotmail, AOL, Yahoo!
Features and Benefits of Microsoft Lync Server and Office Communications Server
Microsoft Lync Server and Office Communications Server offer rich, real-time communication that provides speedy answers when your organization need them most. Features and advantages of Lync Server and Office Communications Server include:
  • Real Presence, so you know when a Subject Matter Expert (SME) is available and when you can utilize immediate expertise service
  • Integration with IP telephones, offering the ability to initiate calls from the interface
  • Email Integration when someone is not available
  • Sharing of files and information, plus video conferencing
  • Automatic recording of Lync and Office Communications Server exchanges, allowing users to review conversations anytime, anywhere
  • Recording of exact conversation in the event of a misunderstanding or need to review change-order or other authorizations
  • Archiving of conversations, allowing users and organizations to review previous conversations as far back as necessary
Lync and Office Communications Server Overcome Objections Large Organizations Have to Public IM
Lync Server and Office Communications Server address the common objections of organizations that either cannot, or choose not too, have public IM capabilities.

"We don't want our employees chatting with friends and family at work."
One of the great strengths of Lync Server technology is that you can control access via your organization's business requirements. You can configure Lync Server or Office Communications Server to be limited to the Organization, allow external communication to limited outside resources, and even control the level of permissions on the user level.

"We don't allow or cannot have unsecured communications over the public network."
Microsoft Lync Server and Office Communications Server are based on a PKI infrastructure and are secure and encrypted. This prevents anyone from capturing your communications.

"We have stringent regulatory compliance requirements regarding electronic communication."
Lync Server and Office Communications Server provide automatic recording and archiving of all communications that take place between parties, providing a complete electronic trail of all transactions. Microsoft Lync Server and Office Communications Server can support your company's compliance with regulatory standards and new legislation such as Sarbanes-Oxley, HIPAA, HSPD-12, or Gramm-Leach-Bliley.

How Progent Can Help You Deploy Microsoft Lync Server or Office Communications Server
Lync Server and Office Communications Server run on Microsoft Windows Server and leverages Windows tools and technologies, including:

  • Active Directory directory service for authentication and group policy
  • Microsoft SQL Server for maintaining user data, logging, and archiving
  • Microsoft System Center Operations Manager and MMC (Microsoft Management Console) for management tools
Progent's Microsoft-certified consultants offer expertise in all these technologies and can help you plan and integrate Lync Server or Office Communications Server so that your organization can take full advantage of its powerful capabilities. Progent can also show you how Lync Server and Microsoft Office Communications Server communicate with the rest of the Microsoft Office System so that users of programs such as Microsoft Outlook, Microsoft Excel, Microsoft Word, and team sites and portals such as Windows SharePoint Services, can take advantage of IM and presence awareness from within those applications. Progent can also help you incorporate high-availability functionality such as clustering, failover, SAN support and optimized topologies so that users experience reduced downtime and easier management. Progent's consultants can also assist your business to make a smooth upgrade from Microsoft Live Communications Server 2005 to Microsoft Office Communications Server 2007 or from either of these to Lync Server 2010. In addition, Progent's CISM, CISA, and CISSP certified security consultants can help you include Lync Server or Microsoft Office Communications Server into a corporate-wide security strategy.

To find out how more about how Progent's IM consultants can help your company benefit from Microsoft Lync Server or Office Communications Server, call 800-993-9400 or visit Contact Progent.

An index of content::

  • 24/7 CCIE Expert Certified Small Business WAP371 Computer Consultants Small Business WAP131 Remote Consulting
  • 24/7 Naples Work at Home Employees Help Desk Call Center Outsourcing Consulting Naples-North Naples Top Ranked Naples Teleworkers Help Desk Augmentation Expertise
  • 24x7 Barueri-Alphaville Ryuk Ransomware Business Recovery Services Barueri, Alphaville Industrial 24-7 Barueri-Alphaville Locky Ransomware Business Recovery Barueri
  • 24x7 Offsite Workforce Consulting Services near me in Durham - Help Desk Call Center Outsourcing Expertise Raleigh Durham Cary Telecommuters Consulting and Support Services near Durham - Help Desk Call Center Solutions Expertise Durham North Carolina
  • 24-Hour Lync Server 2013 video conferencing Professional
  • Anaheim Sodinokibi Ransomware Cleanup Anaheim Fullerton Buena Park Anaheim Locky Crypto-Ransomware Data-Recovery Anaheim California
  • At Home Workers Montreal Consulting Services - Setup Consulting Services Montreal At Home Workers Consulting near me in Montreal - Integration Consulting and Support Services Quebec
  • At Home Workforce Consulting Experts near Columbus - IP Voice Systems Consulting Services Muscogee County Georgia, US Work from Home Employees Columbus Consultants - VoIP Solutions Expertise Columbus Fort Benning
  • Atlanta NotPetya Ransomware Remediation Marietta - Alpharetta Atlanta Spora Crypto-Ransomware System-Rebuild
  • Blackberry Consultant BlackBerry BES Server On-site Technical Support
  • Cabo Frio At Home Workers Consultants - Cabo Frio - Voice/Video Conferencing Systems Guidance Cabo Frio, Estado do Rio de Janeiro Cabo Frio At Home Workforce Voice/Video Conferencing Solutions Assistance
  • Calgary Ransomware Settlement Negotiation Experts Calgary Maze Ransomware Negotiation Consulting Calgary
  • Cambridgeshire, East of England, England Cambridge Ransomware Regulatory Reporting Cambridge Cambridge Nephilim Ransomware Forensics Analysis
  • Carlsbad MongoLock Crypto-Ransomware System-Rebuild Carlsbad-Encinitas, CA Carlsbad-Solana Beach Carlsbad Conti Crypto-Ransomware Business Recovery

  • High Availability Load Balancing Support and Setup
    Integration Services Cisco Content Services Switch - Cisco CSS

    Progent offers high availability load balancing consulting that addresses system load balancing, load balanced program, LAN/WAN infrastructure routing, and content delivery products including F5 Networks 3DNS. High availability load balancing providers for which Progent can provide consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and ACNS, and F5 Networks 3-DNS.

  • Cisco Integration Firms Milpitas Cisco Technical Support Group Fremont California
  • Consulting Raleigh, North Carolina Raleigh, NC Online Help

  • Engineer Aironet Wi-Fi AP Management
    Cisco Mobility Express Professional

    Progent's Cisco CCIE-certified wireless network infrastructure experts offer online or on-premises configuration and troubleshooting support to help you to design, configure, update, optimize, manage and troubleshoot Aironet wireless AP environments of any size or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to combine your wireless ecosystem with your wired network infrastructure and cloud-based resources to create a seamless enterprise connectivity solution that is easy to manage and expand. Progent also offers affordable Wi-Fi site surveys to help you to determine the most appropriate selection, location and configuration of Aironet Wi-Fi access points to accommodate your specific workplace layout, building structure, and expected workloads.

  • Consulting for IT Service Providers nearby Madison - Short-Term Staff Expansion Madison, Dane County Consulting Experts for Madison Computer Support Firms Madison Baraboo

  • Biggest Consultants CIO
    Immediate Part-Time CIO Troubleshooting

    Progent offers the part-time services of a veteran Chief Information Officer to offer strategic direction to help your company select and maintain network solutions appropriate for your present needs and that can be a solid foundation for your future growth. Progent's part-time Chief Information Officer consulting services offer economic advantages to companies trying to maximize the benefits from their IT investment but who are without the budget or unwilling to add another high-level manager to their head count. Since Progent is vendor-agnostic, with a large staff of engineers certified to maintain all major operating systems and connectivity technologies plus a broad range and application software, Progent is in a unique position to offer unbiased advice along with expert technical help for creating IT systems that match the particular needs of your business.

  • Cotati, Windsor CA Microsoft MCP Engineer Open Positions Healdsburg CA Career Opportunities Microsoft MCSA Consultant
  • Emergency At Home Workforce Beverly Hills Consulting Services - Connectivity Solutions Consulting Beverly Hills Offsite Workforce Consulting Services in Beverly Hills - Support Consulting

  • IoT sensors patch management Consultant
    Communications device patch management Specialists

    Progent's support services for software/firmware update management provide businesses of all sizes a versatile and affordable solution for assessing, validating, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, such as scanners, network infrastructure appliances such as switches and Wi-Fi APs, and Internet-of-Things devices such as alarms and health monitors.

  • Firewall Information Technology Consulting Beverly Hills, U.S.A. 24-Hour Firewall Security Consultancy Beverly Hills-Century City

  • Remote Network Consultant Cisco Content Engine
    Non-stop Load Balancing Computer Engineer

    Progent offers fault tolerant load balancing support covering network load balancing, load balanced program, LAN/WAN infrastructure routing, and content delivery technology including Cisco Content Engine. non-stop load balancing technologies for which Progent offers consulting expertise include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Content Engine and Cisco CDN Software, and F5 Networks BIG-IP.

  • Florianópolis Work at Home Employees Collaboration Technology Consulting Florianopolis, Santa Catarina Work at Home Employees Florianópolis Consulting Experts - Collaboration Technology Guidance Florianopolis, Santa Catarina
  • Guarulhos Urgent Crypto Cleanup Guarulhos, Estado de São Paulo 24-Hour Guarulhos CryptoLocker Remediation Guarulhos, SP
  • Immediate Sioux Falls NotPetya Ransomware Removal Sioux Falls Brandon Sioux Falls Nephilim Crypto-Ransomware System-Restoration Sioux Falls Brandon

  • Cisco DNA Center Integration
    Catalyst Wi-Fi 6 AP Site Survey Information Technology Consulting

    Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E Wireless Access Point experts offer affordable online and on-premises support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless APs.

  • Immediate Uniondale Conti Crypto-Ransomware Removal Uniondale-Melville Uniondale-Long Island, New York, USA Uniondale Egregor Ransomware Business Recovery
  • Irving Remote Workforce Network Security Solutions Consulting and Support Services Offsite Workforce Assistance nearby Irving - Security Systems Expertise Irving Texas, United States
  • Jacksonville Exchange Server 2019 System Consultant Exchange Server 2019 Small Business IT Consulting Firm Jacksonville, FL, U.S.A.
  • Londrina Netwalker Crypto-Ransomware Repair Parana, Maringa 24-Hour Londrina Ryuk Crypto-Ransomware Removal Services Maringa
  • Madison, WI At Home Workers Consulting and Support Services nearby Madison - Endpoint Security Systems Consulting Teleworkers Guidance nearby Madison - Network Security Solutions Expertise Dane County Wisconsin
  • Manchester Telecommuters Call Desk Augmentation Assistance Manchester Offsite Workforce Manchester Consultants - Call Desk Outsourcing Consulting Services Manchester New Hampshire
  • Memphis Bartlett Germantown Collierville Security Computer Security Specialist Network Intrusion Penetration Testing Firewall Memphis
  • Microsoft 365 Migration Support Services Microsoft 365 Hybrid Solutions Consultant Services

  • GIAC Security and Compliance Check Engineer
    Biggest GIAC Security and Compliance Check Engineers

    GIAC was established in 1999 to validate the knowledge of computer security professionals. GIAC accreditations are acknowledged by businesses and government organizations throughout the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants offer help with any of the network security disciplines covered within GIAC accreditation such as evaluating infrastructure vulnerability, security incident handling, intrusion detection, web-based services security and security information and event management (SIEM) solutions.

  • Microsoft Adelaide, South Australia Information Technology Outsourcing Companies CISSP Certified Security Adelaide Tech Services
  • Microsoft Dynamics GP Santa Rosa Premier Partner - Reporting Support Santa Rosa Cotati, Windsor CA Immediate Dynamics GP-Great Plains Vender in Santa Rosa - Database Support

  • Windows Server 2016 Cloud Witness Consultants
    Windows Server 2016 Multi-domain clusters IT Consulting

    Progent's certified IT experts offer Windows Server 2016 integration consulting to help organizations of all sizes to design and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can assist your company to assess the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of designing, deploying, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist you to benefit from the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.

  • Microsoft MCA Engineer Part-Time Job Port of Baton Rouge Work From Home Job Microsoft MCDBA Engineer Baton Rouge, LA, America
  • Microsoft SharePoint 2010 Remote Support Midtown Houston Microsoft SharePoint Consulting Services

  • Support Clustered Windows
    Award Winning Outsourcing High-Availability Failover Clustered Servers

    Progent offers Microsoft Windows 2003 Cluster Server expertise to help your organization deploy fault-tolerant clustered servers that can provide 100% operation. Clustered Windows servers for non-stop networks include Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Microsoft Exchange Server Cluster. By showing you how too plan zero-downtime server clustering solutions around Microsoft Windows Server 2003 Cluster, Progent's Premier Windows engineers ensure that your fault-tolerant clustered servers are set up to maximize the strategic advantage of your information network.

  • Network Support Consultants SharePoint Texas - Houston, TX, San Antonio, TX, Dallas-Fort-Worth, TX, Austin, TX Texas SharePoint Networking Services
  • Networking Network Management Lowell, MA IT Outsource IT Outsourcing Lowell Framingham Newton Somerville
  • Microsoft Lync Server Instant Messaging Specialist
  • Pleasanton Crypto-Ransomware Ryuk Susceptibility Review Pleasanton, Alameda County Pleasanton Crypto-Ransomware Avaddon Preparedness Audit San Francisco East Bay

  • Quark Class
    Classes Apple Logic

    Progent's Apple Mac consultants can promote the creative aspect of Macintosh computing by providing consulting services and training in imaging, sound, and video. Progent's consultants can provide expertise in a variety of Mac applications such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video production facility.

  • Ransomware Cleanup and Restore Egregor Ransomware Hot Line Napa
  • Remote Brasília Ransomware Settlement Negotiation Experts Brasilia Brasília Ransomware Negotiation Consultants
  • Remote Workers Assistance near Columbus - Call Desk Outsourcing Guidance Muscogee County Georgia Columbus Fort Benning Teleworkers Columbus Consulting and Support Services - Help Desk Call Center Outsourcing Expertise

  • Service Reports Integration Support
    Computer Engineer Service Database

    Progent uses a sophisticated service reporting system that stores and organizes detailed documentation for all billed support activities. Unlike many independent consultants or local support organizations who offer scant documentation or specifics of services performed, every service delivered by Progent is accompanied by full documentation. Every Progent staff member has use of the support reports transmitted by every staff member to each client. The discipline of documenting and organizing support records results in more efficient support and eliminates a slew of common problems such as when a support client is effectively held hostage to a consultant who refuses to release the keys to the kingdom.

  • Ryuk Ransomware Hot Line Ransomware System Rebuild Uberlândia
  • SQL Server 2014 AlwaysOn Onsite Technical Support Network Consultant Microsoft SQL Server 2014
  • Santa Catarina Monterrey Conti Ransomware Forensics Analysis Monterrey Maze Ransomware Forensics Investigation San Nicolás de los Garza
  • SharePoint Server 2007 Help and Support Nottingham SharePoint Server 2013 Engineer Birmingham, United Kingdom

  • Support Outsourcing Altaro VM Backup Testing
    Hornetsecurity Altaro VM Backup and VMware ESXi Network Engineer

    Altaro VM Backup from Hornetsecurity offers small and mid-size businesses a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, offsite, distributed, and cloud-hosted environments and also supports low-cost backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of online or on-premises consulting services to help you to plan, install, optimize and troubleshoot a modern backup and disaster recovery solution powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/restore service based on Altaro VM Backup.

  • SharePoint Server 2010 Online Technical Support Consultants SharePoint 2010 Winston-Salem
  • Snatch Ransomware Hot Line Lawrence-Lowell, Massachusetts, U.S.A. Sodinokibi Ransomware Hot Line Lawrence
  • Support and Integration WLAN Site Survey Consultant Services Remote Wireless Site Survey
  • Symantec Raptor Security Audit Services 24-Hour Symantec Security Secure
  • Technical Support Services Gentoo Linux, Sun Solaris, UNIX CentOS Linux, Solaris, UNIX Help and Support Pittsburgh
  • Telecommuters Consulting Services near Calgary - Cloud Integration Systems Consulting Calgary Offsite Workforce Cloud Integration Solutions Assistance Calgary, Alberta
  • Washington Teleworkers Management Solutions Consulting Services Washington DC Offsite Workforce Expertise - Washington - Management Solutions Consulting and Support Services Washington DC

  • Largest Email Security and Virus Protection Computer Network Support Group
    Immediate Microsoft, Cisco and Security Certified Experts Spam filter Information Technology Consulting Company

    Progent's Microsoft-certified professionals average more than a decade of experience delivering unified communications solutions for companies that range from small offices to global enterprises. Progent provides economical consulting for all versions of Exchange Server to enhance email and virus protection, configure high availability email systems, and facilitate off-site and wireless email access. Progent's Microsoft Exchange support services can help you in designing and executing a migration from a legacy SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Exchange Server 2019. In addition provides integration help for Windows 10 and Windows 11 clients using Office Outlook and can show you how to configure Outlook Web App (OWA) for popular web browsers. For e-mail virus protection, spam blocking and data data leak prevention, Progent offers Email Guard security services.

  • Work at Home Employees Consulting Experts nearby Yonkers - VoIP Technology Guidance Yonkers, NY Remote Telecommuters Consulting and Support Services near Yonkers - IP Voice Technology Guidance Westchester County New York

  • Gentoo Linux Troubleshooting
    Red Hat Linux Integration

    Progent's Linux support experts provide small companies and developers help with managing and maintaining Linux computers that run with Microsoft-based networks. Progent offers your organization access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This broad array of expertise provides you with a convenient single source to help you build and manage a secure and robust mixed-platform connectivity and communications environment that allows Linux and Microsoft interoperability by combining Microsoft Windows with leading Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.

  • Work at Home Employees Guidance - Florianópolis - Setup Consultants Florianopolis Offsite Workforce Florianópolis Consulting Experts - Integration Assistance Santa Catarina
  • Work from Home Employees Expertise in Spartanburg - Integration Consulting and Support Services Spartanburg-Roebuck Spartanburg-Greenville, South Carolina Spartanburg Teleworkers Infrastructure Consulting Experts
  • Work from Home Employees Miami Beach Assistance - Connectivity Solutions Consulting Experts Miami Beach Miami Beach Remote Workforce Support Consulting Miami Beach, FL
  • ransomware preparedness checkup Services Consultants Avaddon ransomware protection and recovery

  • CCDP Certified Fault Tolerant Mutli-location Network Consultant Services
    SQL Server Cluster Setup and Support

    Progent's fault tolerant network experts offer reliability consulting, disaster recovery planning, network load balancing, 24x7 interoffice access, fault-tolerant Internet interface design, fault-tolerant data center support, and other high-availability operations consulting to help your organization configure a non-stop environment for line-of-business applications. Progent has the experience to develop affordable, 24x7 networks by deploying the evolving suite of Microsoft Windows Cluster servers including Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Exchange Cluster. Progent's Microsoft and Cisco authorized consultants can show you how to you design a high-availability mutli-site network with a completely redundant Internet connection and efficient system load balancing.

    © 2002-2024 Progent Corporation. All rights reserved.