In addition to providing the expertise of Microsoft Dynamics GP (Great Plains) consultants, Progent can provide consultants experienced in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent offers programming, troubleshooting, administration help, migration support, and one-on-one or group online training customized to meet your particular requirements. Progent's experts also can show you how to build and maintain a secure, robust network infrastructure to support your ERP, MRP and accounting applications.
Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to plan and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid model. Windows Server 2019 offers major improvements in capacity, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and container support.
Progent’s computer outsourcing support offerings for small businesses include planning 2003 Server, .NET Server, and Microsoft BackOffice environments, coordinating migrations Microsoft Windows XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk Call Center, remote and on-premises troubleshooting, fixing stubborn integration problems, and creating a comprehensive security strategy. Progent can help you enhance network reliability and performance via fault-tolerant technologies, redundant network topology, and proactive network monitoring. Progent also provides special project assistance for major migrations and can assist with requirements assessment, resource identification, bill of materials production, vendor qualification, procurement coordination, and full documentation. Progent’s IT outsourcing service also features training for office productivity programs such as Microsoft Office.
Progent's Computer Call Center Outsourcing Support Services for desktop support are intended specifically for small organizations who require fast availability of a Help Desk Service Center with expert phone support and effective escalation options but who have to work within a modest network support budget. Important features of Progent's Help Desk Outsourcing Services are Help Desk Support, Secure Remote Access Provisioning, Initial System Evaluation, Problem Prioritization, Virtual Help Desk Support, Per Minute Billing, and Help Desk Call Center Applications Recommendation and Deployment.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, maintain, find and safeguard data related to your network infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be alerted about upcoming expirations of SSLs or warranties. By cleaning up and organizing your network documentation, you can save as much as half of the time wasted searching for critical information about your IT network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents related to managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether you’re planning improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you require the instant you need it.
Cisco's PIX Series firewalls have been discontinued and Cisco might not offer support these devices. Progent still provides technical assistance for Cisco's PIX 500 Series firewalls to help you with management and troubleshooting and Progent can also help you assess whether to move up to the latest firewall technology from Cisco. Progent's Cisco-certified experts can help you plan and implement a smooth upgrade to Cisco ASA 5500-X firewalls based on industry best practices.
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that embodies more than 25 years of background assisting manufacturing and service organizations to simplify complicated supply chains and streamline key processes to bring products to market fast and meet customer schedules consistently. Progent offers the skills of an ERP consultant with more than 20 years of experience with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide online or onsite consulting that spans from as-needed guidance to end-to-end solution planning and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, customization, Configure/Price/ Quote, web site integration, technical support, data conversion, Amazon AWS integration, training, and DBA services.
Progent's CCIE-certified networking consultants can help you to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to set up, manage, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Progent can provide affordable remote support to help businesses to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon S3 for expandable cloud storage, and Glacier for low-cost long-term archiving. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, system design, pilot testing, deployment, administration, performance tuning, software license management, disaster recovery mechanisms, and security strategies. Progent can provide advanced expertise with firewall configuration and VPN technology and can show you how to deploy cloud-based or hybrid cloud networking models that efficiently integrate Amazon AWS resources. Progent can provide as-needed consulting to help you to resolve complex technical issues or Progent can deliver comprehensive project management outsourcing or co-sourcing services to help you move to the Amazon AWS platform on time and on budget.
Progent can provide rapid remote support from Cisco CCIE networking experts. Progent's CCIE experts can connect to your network via powerful remote support tools to provide fast and economical troubleshooting and repair of urgent network problems.
Progent offers national remote technical support and consulting services for businesses that run Apple Mac OS X networks or whose IT systems feature a mix of Apple macOS and Mac OS X with Microsoft technology. Progent's experts offer Apple macOS and OS X users a variety of IT services such as desktop support, upgrading to the most recent edition of Mac OS X from legacy versions of macOS and Mac OS X, plus help with macOS and Mac OS X application software. Progent can also help your business with Apple iPhone and iPad support, or moving to Apple's iCloud services. Online IT help offers optimum leverage for your IT budget by protecting user efficiency and shortening the time billed for computer analysis and repair. Advanced remote support technology and experienced technicians and engineers allow Progent to handle the majority of IT issues without squandering time and expense by going to your location. In most of cases your IT issues can be dealt with over the phone or through a combination of phone help and remote connectivity. Progent can make available Cisco CCIE infrastructure engineers and CISM premier security specialists to help with the most challenging network problems.
Progent’s wireless consultants can help small organizations plan, choose, evaluate, configure and maintain secure building-to-building wireless bridges that integrate transparently into your existing network while providing a level of security that matches or excels wireline interfaces. Progent provides experience in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and other office wireless providers and can help you identify and deploy the wireless link technology that align best your company needs.
Progent's Microsoft-certified consultants can help businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any earlier release of Windows. Online and onsite evaluation and upgrade services for Microsoft Windows 10 offered by Progent's consultants include Return on Investment analysis, project management, compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud solutions, mobile device management and synchronization, telecommuter access, data and identity security, streamlined provisioning and management, network infrastructure optimization, Wi-Fi support, disaster recovery planning, webinar training for network management personnel and end users, and ongoing consulting support.
Progent's Mac support engineers can assist you with a broad range of system foundation issues including network architecture, remote and mobile connectivity, internetwork compatibility, protection, and emerging technologies such as Voice over IP and fast wireless networking. For company networks built solely on Apple Mac OS X or for systems that use a combination of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the knowledge and size to handle the complexity of planning, configuring, and supporting a system architecture that is reliable, secure, productive and aligned with your business objectives. Progent can help you configure Apple’s Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage products, and Xsan SAN solution. Progent can also provide certified experts to support Cisco routers and switches.
Progent can provide the expertise of Microsoft-certified consultants and seasoned database application developers, database administrators, project management experts, network infrastructure engineers, disaster recovery/business continuity specialists, and certified security consultants to assist your business to evaluate the potential benefits of Microsoft SQL Server 2012 for your business, install test systems at your site or at Progent's lab, plan and execute out an efficient transition to SQL Server 2012 from earlier versions of SQL Server or from legacy RDBMS solutions, and configure an efficient and safe IT infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012.
Cisco Nexus series switches are intended to provide the performance, scale, resilience, virtualization support, density, data protection and ease of management needed to act as the foundation of a world-class data center. Progent's CCIE-certified Nexus switch consultants are available to provide online and onsite consulting expertise to help your IT staff to create an efficient network topology, build test environments to confirm your network design, install and configure Nexus switches, define and enforce appropriate policies, perform security vulnerability assessments, configure proactive monitoring, fully utilize network resources by means of virtualization technologies, troubleshoot switching and routing problems, maximize performance, plan for expected growth, and set up the advanced fault-tolerant features available for Nexus products. Progent can also help your business to upgrade non-disruptively from outdated Nexus switches or Cisco Catalyst switches to up-to-date Nexus switches.
For custom application creation, Progent can provide programming consultants to write line-of-business software in areas such as eCommerce, web site design, Microsoft Business Solutions products including Great Plains Software accounting system, and custom management reports based on Crystal Reports, Access Report, or FRx Reports. Progent’s consultants can use Microsoft IIS to build company-specific eCommerce solutions powered by Microsoft ASP.NET. In addition, Progent can provide experts in a broad array of custom program development platforms including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Progent's work environment will make you a more capable professional by improving your technical knowledge and boosting the loyalty of your clients. Progent delivers this promise by recruiting the best consulting experts for you to operate with, offering an advanced system architecture, using specialized software tools to enable the maximum level of support, and by optimizing proven operational models for attracting and maintaining customers.
Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small company's production servers in an environment that gives the highest level of availability and scalability and is in addition easy to move to another host. ProSight Virtual Hosting and management services are based on proven virtualization techniques that enable small businesses with multi- platform environments to save significantly on the expense of capital investments, infrastructure support, and network management while achieving world-class fault tolerance and an unprecedented degree of vendor independence.
Progent's Microsoft-certified professionals have more than 10 years of experience providing email solutions for customers that range from small businesses to large enterprises. Progent offers economical consulting for all editions of Microsoft Exchange Server to strengthen email and virus security, design fault tolerant email environments, and facilitate remote and wireless email connectivity. Progent’s Exchange support services can assist you in planning and executing a migration from an outdated SMPT server or older Microsoft Email software such as Exchange 2003 to Exchange 2016 Server. Progent provides integration help for Windows 8, Windows 7, Vista, and Windows XP desktops running Office Outlook and can show you how to integrate Microsoft Outlook Web App (OWA) for all major browsers. For e-mail virus defense, spam blocking and data data leak prevention, Progent offers Email Guard email filtering and encryption.
Citrix has developed a powerful family of platforms that deliver advanced manageability, scalability, and performance for server virtualization and for centralized distribution of Windows desktops and applications. For distributing virtualized Windows desktops and applications, Citrix has developed XenDesktop and XenApp. For making and managing virtual servers, Citrix has developed Citrix XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can assist your company to evaluate the business advantages of Citrix virtualization products and can help you design, validate, deploy, optimize, and maintain Citrix virtualization platforms.
Progent’s Microsoft-expert consultants can assist you to enhance your desktops from 32 to 64 bits. Progent can assist your company to calculate the costs and benefits of moving to 64-bit PC desktop computing, design an affordable upgrade strategy that reduces business disruptions, and provide economical, expert remote support to aid your organization to configure 64-bit PC desktop operating systems and applications on your existing computers.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes a wide selection of Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and switches. UniFi appliances installed throughout multiple venues with any number of access points can be remotely provisioned and administered with Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, tuning, debugging, monitoring, and reporting. Progent can provide the expertise of veteran Wi-Fi consultants who can assist your organization to assess the benefits of Ubiquiti’s UniFi technology for your environment and help you to design, install, manage, and troubleshoot your UniFi ecosystem.
Lync Server 2013, rebranded Skype for Business, enables businesses of any size to build a centrally managed and secure communications ecosystem that permits a BYOD computing style with instant messaging (IM), real-time presence, web conferencing with app sharing, and both IP and PSTN calling across a wide range of desktop and mobile endpoints. Progent's certified Lync 2013 consultants and network integrators can help your company to assess the advantages of Lync Server 2013, design an on-premises, cloud-resident (with Microsoft Lync Online) or mixed topology suitable for your present and future plans, deploy Lync Server 2013 so as to speed up your ROI, and provide live webinar and on-premises training to your IT staff and end users. Progent has expertise in critical pieces of a Lync 2013 deployment that include Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to integrate Lync Server 2013 with key Microsoft 365 applications such as Outlook and PowerPoint.
Progent's consultants can help you with any aspect of Microsoft Azure integration including needs analysis, prerequisites evaluation, system architecture, pilot testing, implementation, centralized management, performance tuning, license management, disaster recovery preparedness, security planning, and regulatory compliance validation. Progent can help your IT staff to configure and troubleshoot firewall appliances and VPN connections so that your clients can safely connect to Azure services, and Progent's Microsoft-certified consulting experts can help you integrate critical Microsoft technologies to work in the cloud including Windows Server, Exchange, SQL Server and SharePoint. Progent can also assist your organization to set up a hybrid cloud environment that transparently integrates on-premises datacenters with Azure resources.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to provide centralized management and comprehensive protection for your email traffic. The powerful structure of Progent's Email Guard managed service combines cloud-based filtering with a local security gateway device to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to external attacks and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a further layer of analysis for incoming email. For outgoing email, the local security gateway offers anti-virus and anti-spam protection, protection against data leaks, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and safeguard internal email that originates and ends within your security perimeter.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent can provide the services of CISM Certified security consultants. The Certified Information Security Manager (CISM) organization describes the basic competencies and worldwide standards of performance that information security professionals are expected to learn. CISM provides executive management the confidence that consultants who have earned their CISM credential possess the experience and knowledge to provide effective security administration and consulting consulting.
Progent's Cisco CCIE-certified networking experts offer advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.
For large organizations, Progent can leverage internal network support groups by providing extensive experience in deploying key Microsoft and Cisco technologies. Progent's certified experts can provide Enterprise Active Directory help, Exchange Server 2010 support, SharePoint Server experience, and Microsoft SQL Server consulting. For the national or global businesses with branches, Progent can act as a seamless nearby extension of enterprise network management. Progent’s enterprise consulting services include corporate-wide security, remote branch office support, system design, Sarbanes Oxley conformance, project management, and world-class service for multi-site office environments based on Enterprise Windows 2003. Progent can offer field engineers and technicians to assist with a campus move or office move, or a network designer to help with building or using an Internet Data Center or Hosting Facility.
Progent's Microsoft-certified consultants can provide computer help and technology consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent’s consulting team can show you how to design, deploy, troubleshoot and manage the entire family of Windows .NET Servers including SQL Server, Microsoft ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).
Progent's Cisco-certified CCIE network experts can assist your company to manage your existing PIX 500 or Cisco ASA 5500 security appliances or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, configure, tune, administer and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services
Progent's certified Microsoft Windows 2000 consulting staff can show you how to optimize the functionality of your current Windows 2K Servers and can simplify system management, offer tech support and troubleshooting, and enhance security. Progent can also show you how to create, rationalize, and implement a plan to upgrade from Microsoft Windows Server 2000 to Windows 2003 Server. Progent is experienced in setting up test installations to reduce the obstacles involved with migrating to Windows Server 2003 by uncovering possible hardware and software compatibility issues.
Progent practices knowledge transfer from Progent's support experts to clients. By teaching clients to deal with problems that are within their scope, Progent is able to focus on providing hard-to-find skills where Progent has little competition. Small businesses who work with familiar independent service providers or who employ in-house IT personnel benefit when Progent passes on knowledge about new technology and tested methodologies to make their IT environments more reliable, protected, and productive.
Lync Server 2013 Back End Server Consulting Services
For desktop and application virtualization, Progent offers the support of a Citrix-certified XenDesktop expert who can assist your company to plan a XenDesktop solution that improves the strategic impact of your IT network; integrate XenDesktop technology with your physical and virtual servers, end-user computers, and peripherals; upgrade your existing virtual desktop software to current versions of XenDesktop; and deliver comprehensive online troubleshooting. Progent can also train your network managers to adhere to industry leading practices to maintain XenDesktop efficiently.
Cisco Cisco Unified Communications Manager, previously named CallManager, is the foundation of Cisco's communications and collaboration solution. Cisco Unified CM and Unified CM Express (CME) provide an advanced IP-PBX by integrating closely with applications such as Unified CM IM and Presence Service, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact center. Progent's Cisco-certified network consultants can deliver efficient and affordable online and on-premises support to help businesses of any size to create and administer CUCM deployments by providing Unified Communications Manager configuration and technical support consulting services that add optimum business value. Progent can assist with any facet of Unified Communications Manager setup and troubleshooting in areas that include integrating VoIP phones and Video phones, reviewing dial plans, configuring SIP connections and PSTN calling, deploying ISR routers with CUBE support, designing Cisco UCS server clustering solutions for high availability, capacity planning, and integration with Microsoft Exchange and Skype for Business.
Progent can help small and medium-size organizations to implement and troubleshoot video conferencing platforms to enable their remote workforce to interact effectively with fellow workers and clients.
NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering along with continual replication to deliver fast, zero RPO disaster recovery between datacenters that are up to 185 miles away from one another. Progent's roster of seasoned IT experts can help your business to plan, configure, administer, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that meets your functional requirements and IT budget. Progent can make sure you follow leading practices for installing your MetroCluster environment by delivering help with procedures such as assigning shelf IDs, determining plexes layout, provisioning volumes, setting up Data ONTAP configuration replication service, provisioning switches, implementing a tiebreaker mechanism, setting up a configuration replication network, and verifying your DR solution to verify adherence with information assurance standards and government requirements.
Windows Server 2012 R2 Essentials is an affordable, entry-level OS that enables small businesses to transition from the traditional physical on-premises datacenter to the new hybrid networking model that includes local and cloud-based resources. Progent's consultants offer cost-effective remote consulting and technical support services for Windows Server Essentials. Progent can help you to evaluate the potential productivity and cost benefits of migrating to Essentials and adopting a hybrid local/cloud model for your network ecosystem. Progent offers comprehensive project management to help you design and execute a smooth move to Microsoft Windows Server 2012 R2 Essentials, Microsoft 365, and other Microsoft Cloud platforms and services. Progent can also provide continuing consulting, troubleshooting, and training.
Progent's Cisco-certified Catalyst Wi-Fi 6 and Wi-Fi 6E Access Point experts can provide affordable online and onsite help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
SQL Server 2005 offers powerful, familiar tools to computer experts and information workers, reducing the complexity of creating, integrating, managing, and using enterprise information and analytical applications in environments ranging from mobile devices to corporate data systems. The complexity and integration requirements of Microsoft SQL Server 2005 call for an IT consulting firm with hands-on experience and wide knowledge in planning and building information-based, comprehensive business technology solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft technology, assures you success in designing, deploying and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
Progent's ProSight Email Guard uses the technology of leading data security companies to provide web-based management and world-class protection for all your inbound and outbound email. The hybrid structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. The cloud filter acts as a first line of defense and keeps most unwanted email from reaching your security perimeter. This decreases your exposure to inbound attacks and conserves system bandwidth and storage space. Email Guard's on-premises gateway appliance adds a further level of inspection for inbound email. For outbound email, the local security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and protect internal email that stays within your corporate firewall.
Progent believes that a well designed and executed network is a pivotal factor for accelerating any company's success, and we apply this credo in our own system environment. We have built a zero-downtime virtual office infrastructure that enables our in-house engineers and certified contractors to deliver fast and effective support, cooperate easily on sophisticated projects, and gain from career and private maturity by acting as part of a dynamic business culture of personal drive and independence.
Progent's network consultants can help your company to streamline desktop software update deployment by providing expertise with administration platforms such as Configuration Manager 2007, Systems Management Server, and WSUS.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.