Progent offers economical remote support from IT engineers skilled in a wide array of utilities and technologies that provide solutions for backing up Windows, Apple Mac, and Linux/UNIX physical and virtual servers and desktops plus laptops and handhelds. Progent can provide expertise for leading backup platforms such as Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take, MozyPro, Retrospect, Time Machine, vSphere Data Protection, and Oracle Solaris FLARs. Progent can assist you to design, enhance, or maintain backup/restore solutions for a variety of topologies including local, remote, cloud, or hybrid.
Lync 2013, rebranded Skype for Business, allows organizations of any size to build a centrally managed and secure communications ecosystem that permits the modern Bring-Your-Own-Device computing style with instant messaging (IM), presence, audio/video and web meetings with application sharing, and both IP and PSTN calling enabled for a broad assortment of stationary PCs and mobile clients. Progent's Microsoft-certified Lync 2013 consultants and network integrators can help you to assess the advantages of Lync 2013, create an in-house, cloud-based (with Microsoft Lync Online) or hybrid topology appropriate for your current and future plans, implement Lync 2013 so as to speed up your return on investment, and provide live online and onsite training to your IT staff and end users. Progent has expertise in critical components of a Lync 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to combine Lync Server 2013 with popular Microsoft 365 apps including Outlook clients and PowerPoint.
Progent provides national remote phone support and consulting services for businesses who operate UNIX, Linux, or Sun Solaris environments or whose IT systems feature a mix of UNIX/Linux and Microsoft products. Online technical support provides optimum return for your information technology dollar by extending client productivity and shortening the time charged for computer repair services. Advanced remote support technology and skilled service specialists and consultants allow Progent to handle the majority of network problems without wasting time and money by going to your location. In most of situations your network issues can be dealt with by telephone or through a combination of phone support and remote network analysis. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISM and CISSP premier security specialists to assist with the most difficult system problems.
Progent's Co-managed Call Center service allows your IT organization to split the load for Help Desk support transparently between your in-house IT staff and Progent's nationwide pool of certified technical support engineers and subject matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative service desk solution built around ConnectWise Manage, the leading shared professional services automation platform for handling service requests, ticketing, ownership, progress tracking, and reporting.
Progent's Microsoft-certified experts can deliver a range of IT outsourcing and co-sourcing services to help companies of any size to install, manage, and support environments that include workstations, notebooks, tablets, or Windows phones based on Microsoft Windows 8.1. For enterprises, Progent's experienced project management consultants can help design and configure testing labs to assess Windows 8.1 and develop and execute Windows 8.1 deployment projects following industry best practices.
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a revamped design that enhances cloud readiness, supports the most popular smart phones and tablets, allows one-time sign-on with Azure Active Directory, and tightens security. Dynamics 2015 R2 also streamlines reporting, incorporates new Workflows, expands the Web Client, and delivers more than 100 enhancements to its library of applications. Progent's team of Microsoft-certified consultants offer the depth and breadth of technical skills and experience to resolve the critical IT and business issues involved with upgrading to Microsoft Dynamics GP 2015 R2 and can assist you to carry out a smooth migration that will optimize the business value of your investment in this powerful platform.
Cisco's Catalyst family of Wi-Fi controllers simplify the management of Wi-Fi LANs by unifying the configuration and control of Wi-Fi access points, optimizing Wi-Fi throughput by limiting the effect of RF congestion, improving wireless availability with rapid auto-failover, and hardening security by detecting threats and analyzing traffic content according to user type and locale. Progent can assist your business to configure Cisco wireless LAN controller appliances to manage Wi-Fi LANs of all sizes. Progent can assist you to maintain and debug your existing Cisco Wi-Fi solution or carry out a smooth upgrade to Cisco's latest Wi-Fi controller technology.
Progent can deliver comprehensive online support for all technical areas common to today's small business information systems and offers an array of vital, as-needed services such as a part-time CIO to provide senior-level planning and negotiating capability, a Call Center for help desk support, 24x7 remote monitoring, spam and email-borne virus filtering as a managed service, best-practices project management help for major projects such as site relocations orOS migrations, Cisco-certified experts for building and maintaining high-performance and robust infrastructure, certified security engineers to ensure data protection and compliance, disaster recovery specialists to help design business continuity strategies, and software developers to create, enhance, or troubleshoot business applications.
For corporations with branch offices in California or any region served by Progent's consultants, Progent's Microsoft-Premier IT support professionals and authorized Cisco system consultants can provide a range of IT support services including project management, Sarbanes Oxley compliance, site moves, corporate security, network design, local or phone-based branch office support, and technical support for data center hosting environments. A Progent network architect can show you how to plan a multi-office information system that makes smart use of co-location services and Internet data centers. Progent's Microsoft Certified engineers can help large corporations plan, deploy and maintain major rollouts of updated releases of Microsoft products such as Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise editions of Windows. Progent's CCIE and Cisco Certified Network Professional experts can help you deploy Cisco products for connection solutions that incorporate basic, high-performance, integrated, and remote networking.
Progent can help small and mid-size organizations to configure and debug teleconferencing platforms to enable their at-home workforce to interact productively with fellow workers and clients.
Progent can assist small and medium-size businesses to configure security defense systems and deliver response expertise needed to support remote workers.
Progent can provide access to a veteran consultant with extensive hands-on experience configuring, managing, and enhancing telepresence systems from leading vendors including Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your internal IT management group, your ISP, and your video conferencing technology vendor to help your company increase the strategic value of your telepresence solution.
Progent's expertise providing Microsoft .NET support and Microsoft SQL Server help, and Progent's programming experience with VBasic, XML, and additional developer tools make it possible to create specialized line-of-business programs and eCommerce environments that operate transparently with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains management reporting services can show you how to create reports that allow you to analyze your business more effectively, transforming raw information into useful understanding of your business.
Progent is committed to knowledge transfer from Progent's consultants to clients. By teaching clients to deal with problems that are within their scope, Progent is able to focus on delivering high-value skills where Progent faces little competition. Small companies who work with trusted freelance consultants or who maintain in-house support staffs benefit when Progent passes on information about new technology and proven methodologies to make their IT environments more robust, protected, and efficient.
Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to provide centralized control and world-class security for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with a local gateway device to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to external attacks and conserves network bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a deeper level of inspection for incoming email. For outgoing email, the local gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter.
Colocation data centers make it possible for companies to share world-class data centers for hosting network equipment that runs vital applications. Progent's Microsoft and Cisco premier IT experts can help your company with all aspects of your colocation strategy including choosing and migrating to a colocation facility, designing network topology, defining hardware, on-premises and remote maintenance, establishing offsite network administration, and education your support staff.
Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable online and onsite expertise, application development, and debugging services for organizations of all sizes who intend to upgrade to SharePoint Server 2019 or SharePoint Online from legacy releases of SharePoint. Progent can assist customers design and execute an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates local and cloud resources into a seamless information management solution.
If you are producing UNIX-based applications in an environment that includes Microsoft Windows-based processors, desktops, and office applications, Progent offers comprehensive IT outsourcing that allows you to focus on your field of strategic know-how without the continual distraction of maintaining your company information system. Through the use of smart network monitoring and by providing remote and on-site assistance as your business needs it, Progent offers an affordable alternative for managing an information network that provides excellent availability, protection, and efficiency. Progent's developer support services include full-service it outsourcing, virtual infrastructure, remote and on-site service and repair, 24x7 monitoring, and Help Desk support.
Progent's wireless site survey services make it easy to design, install and debug a Wi-Fi LAN optimized for your facilities, offering you a WLAN that delivers the coverage, speed, density, security, and hand-off capability your company needs.
Progent can deliver a wide array of economical online and on-premises consulting services to assist your business to install, manage, and troubleshoot desktops and handhelds based on Microsoft Windows, Apple macOS/OS X, Apple iOS, Google Android, or Linux.
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis solution that enables the rapid development of a new generation of enterprise-class programs that can provide your company a critical competitive edge. Microsoft SQL Server 2000 features built-in support for XML and the capability to communicate across the Internet and beyond the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of background supporting Microsoft integration, ensures you success in planning, deploying and supporting Microsoft SQL Server solutions that are well connected with other applications based on Microsoft's .NET platform.
Progent's certified Cisco network security consulting professionals provide high-level PIX Firewall and ASA Firewall consulting services including infrastructure design, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers strong user and application policy enforcement, sophisticated attack defense, and secure connectivity services. Ranging from economical, easy-to-install desktop devices for small and home businesses to scalable enterprise-class appliances, Cisco PIX Firewall and ASA Firewalls provide advanced protection, performance, and excellent reliability for network environments of any size. PIX and ASA Firewalls are based on a hardened, specially designed platform, eliminating common OS-specific security holes.
Cisco's Small Business 100, 300 and 500 series of access points are Linux-powered devices designed as entry-level wireless solutions for light workloads. Progent's Cisco CCIE-certified wireless infrastructure experts offer remote or on-premises integration and debugging support to assist your organization to plan, implement, update, optimize, administer and troubleshoot Cisco Small Business Wi-Fi access point deployments of any scale or topology.
Lync Server 2013 Mirrored Back End Servers Consultant Services
Progent's experienced ransomware recovery experts can help you to rebuild a network victimized by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Progent's Microsoft certified consultants provide a variety of support services for Dynamics GP (formerly Great Plains). Microsoft Dynamics GP is a financial and ERP tool based, like all Microsoft accounting solutions, on the expandable and familiar platform of Microsoft Windows technology. Dynamics GP offers an affordable tool for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is easy to install and integrate, and with its modular design you can license only the capability you currently require, with the option to add users and increase capabilities when necessary. Progent's Dynamics GP/Great Plains consulting engineers can help you deploy, configure and manage the current version of Microsoft Dynamics GP or migrate smoothly from an earlier edition.
Progent's CISSP-certified cybersecurity consultants can assist organizations of any size with any facet of information system security. Progent can help create efficient security solutions that protect a small office from advanced threats or Progent can design, deploy, and monitor an end-to-end security environment for hybrid enterprise networks that accommodate onsite, online, and mobile users sharing network resources spread over a mix of physical datacenters and various clouds.
Cisco's {Catalyst Wi-Fi controllers simplify the administration of wireless LANs by unifying the provisioning and management of Wi-Fi access points, optimizing wireless performance by reducing the impact of radio frequency congestion, enhancing Wi-Fi availability with fast failover, and strengthening security by detecting threats and analyzing traffic content based on user type and locale. Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi networks of any size. Progent can assist you to maintain and troubleshoot your existing Cisco-based Wi-Fi environment or carry out an efficient migration to Cisco's latest Wi-Fi controller technology.
The new ASA 5500-X Series of firewalls with Firepower Services offer substantially more bang for the buck than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-certified CCIE network consultants can help you to manage your existing PIX or ASA 5500 firewalls and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, deploy, optimize, administer and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Microsoft certified professionals can offer small and medium size businesses advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis platform that opens the door to the speedy development of enterprise-class business applications that offer your company a competitive edge. SQL Server provides built-in support for XML and can query across the Internet and beyond the firewall. In addition to offering consulting, maintenance and troubleshooting services, Progent's SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the business value of your information system. Progent can also help you upgrade from older versions of Microsoft SQL Server to Microsoft SQL Server 2005.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to provide web-based management and world-class protection for your email traffic. The hybrid structure of Email Guard managed service integrates cloud-based filtering with an on-premises gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to external threats and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a deeper level of analysis for inbound email. For outgoing email, the onsite security gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays within your security perimeter.
Progent's Solaris platform support experts provide small and mid-size businesses and software developers support for administering and maintaining Sun Solaris systems that operate with Microsoft-based networks. Progent offers your organization access to Solaris consultants, support professionals premier by Microsoft and Cisco, and security experts with CISSP certification. This wide array of expertise provides you with an easy one-stop consulting firm to show you how to create and manage a protected and robust cross-platform network and communications solution that supports Sun Solaris and Microsoft coexistence by combining Windows with popular versions of UNIX including Apple Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO, and SGI/Irix or leading Linux variations including RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Progent's Microsoft-certified engineers can help you plan, document, implement, manage, and troubleshoot a network-wide migration to 64-bit server and client OS software and business applications. Progent can help you pilot your 64-bit infrastructure to verify that it supports all of the key 32-bit programs that you intend to retain as well as the latest 64-bit versions of software you wish to install.
If your company network mixes UNIX, Linux or Sun Solaris platforms with MS Windows, Progent can help you to incorporate your servers into a unified environment that permits all your operating systems to coexist for simple management, seamless information exchange, high dependability, enhanced throughput, and tight security. Progent's UNIX and Windows coexistence assistance offerings feature network infrastructure configuration and service, consulting for Windows services for UNIX, online server monitoring and management, remote network help and repair, on-site technical support, and Contact Center support.
Progent uses a sophisticated service reporting system that stores and organizes detailed documentation for all delivered support activities. Unlike many independent consultants or local support firms who offer scant documentation or details of tasks performed, every service delivered by Progent is tracked by full documentation. Every Progent staff member has access to the support documentation sent by every staff member to every customer. The discipline of documenting and archiving service records allows more effective service and avoids a variety of typical misfortunes such as when a service client is effectively held hostage to a consultant who won't let go of the keys to the kingdom.
Progent offers cost-effective remote support to assist businesses to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, architectural design and review, pilot testing, configuration, administration, performance optimization, licensing management, disaster recovery solutions, and security strategies.
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files residing within your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
Progent's Microsoft-certified experts can deliver a range of network consulting services to help organizations of any size to deploy, manage, and support networks that incorporate workstations, laptops, tablets, or smartphones powered by Windows 8.1. For enterprise customers, Progent's senior project managers can help design and configure test environments to assess Windows 8.1 and plan and implement Windows 8.1 migration projects based on leading practices.
Progent's certified Microsoft Office Word and Microsoft 365 Word experts offer a broad selection of affordable remote consulting services to assist your organization to maintain your existing Microsoft Office Word solution or assist you to migrate to a newer release of Microsoft Office Word. Support offered by Progent's experts include VBA software development, isolating and fixing compatibility issues between various versions of Office Word, integrating Office Word with different Office applications such as Office Excel and Microsoft Outlook or with 3rd-party platforms and add-ons,infrastructure optimization for dependable. reliable cloud access, security consulting, smart phone integration, and online training tailored for your special requirements.
Microsoft Lync Server 2013 IM Computer Consultants
Progent's Microsoft-certified experts offer small and midsize businesses IT consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for intelligently connecting people, teams and data. SharePoint Portal Server provides a common spot for your workers or clients to connect to, manage, distribute and interact with relevant data, documents, and applications and to interact with other people. It allows faster and better decisions, more effective access across teams and more streamlined business processes. The primary goal of SharePoint Server is to gather together, in a relevant way, all of the many sources of knowledge accessible inside and outside a business network. Windows SharePoint Services join employees, clients, workgroups and projects with the knowledge they've developed in a way that makes data easy to locate, download and apply.
VMware's market leading Site Recovery Manager is a component of VMware vCenter that allows you to specify, automate and test a consistent process for recovering applications and services rapidly following an outage. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, plus non-intrusive site migration, failback and site re-protect. SRM also supports non-disruptive testing for disaster recovery, upgrades and fixes and can generate audit reports to confirm complete service recovery, validate Service Level Agreements and prove compliance. Progent can provide the support of a VCDX certified VMware SRM consulting expert to help your organization to plan, configure, test and maintain a DR system powered by VMware SRM.
Progent's Microsoft-certified consultants offer computer help and technology consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's support professionals can show you how to plan, deploy, troubleshoot and manage the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager (SCOM).
Microsoft allows you to create seamless hybrid ecosystems that combine Microsoft 365 Exchange Online and local Exchange systems. This allows you to have specific Exchange mailboxes hosted at your on-premises datacenter and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consulting team can assist you with any facet of planning, implementing and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can provide occasional expertise to help you resolve challenging technical issues and also offer extensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange initiative is completed on time and within budget.
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management platform that includes machine learning technology and advanced services to provide cutting-edge endpoint detection and response (EDR).