Additional Topics of Interest

Retrospect for Mac Consulting Services
Backup and Restore Software Professionals

Progent offers economical remote support from IT engineers skilled in a wide array of utilities and technologies that provide solutions for backing up Windows, Apple Mac, and Linux/UNIX physical and virtual servers and desktops plus laptops and handhelds. Progent can provide expertise for leading backup platforms such as Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take, MozyPro, Retrospect, Time Machine, vSphere Data Protection, and Oracle Solaris FLARs. Progent can assist you to design, enhance, or maintain backup/restore solutions for a variety of topologies including local, remote, cloud, or hybrid.

Engineers Lync Server 2013 and Cisco Unified Communications
Lync Server 2013 Professionals

Lync 2013, rebranded Skype for Business, allows organizations of any size to build a centrally managed and secure communications ecosystem that permits the modern Bring-Your-Own-Device computing style with instant messaging (IM), presence, audio/video and web meetings with application sharing, and both IP and PSTN calling enabled for a broad assortment of stationary PCs and mobile clients. Progent's Microsoft-certified Lync 2013 consultants and network integrators can help you to assess the advantages of Lync 2013, create an in-house, cloud-based (with Microsoft Lync Online) or hybrid topology appropriate for your current and future plans, implement Lync 2013 so as to speed up your return on investment, and provide live online and onsite training to your IT staff and end users. Progent has expertise in critical components of a Lync 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to combine Lync Server 2013 with popular Microsoft 365 apps including Outlook clients and PowerPoint.

Linux Remote Consultant
24x7x365 CCIE Certified Consulting UNIX Online

Progent provides national remote phone support and consulting services for businesses who operate UNIX, Linux, or Sun Solaris environments or whose IT systems feature a mix of UNIX/Linux and Microsoft products. Online technical support provides optimum return for your information technology dollar by extending client productivity and shortening the time charged for computer repair services. Advanced remote support technology and skilled service specialists and consultants allow Progent to handle the majority of network problems without wasting time and money by going to your location. In most of situations your network issues can be dealt with by telephone or through a combination of phone support and remote network analysis. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISM and CISSP premier security specialists to assist with the most difficult system problems.

Co-managed Help Desk Technology Consulting
Co-managed Heldesk Online Technical Support

Progent's Co-managed Call Center service allows your IT organization to split the load for Help Desk support transparently between your in-house IT staff and Progent's nationwide pool of certified technical support engineers and subject matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative service desk solution built around ConnectWise Manage, the leading shared professional services automation platform for handling service requests, ticketing, ownership, progress tracking, and reporting.

Small Business IT Outsourcing Companies Windows 8.1 BitLocker
IT Consulting Microsoft Windows 8.1 Evaluation

Progent's Microsoft-certified experts can deliver a range of IT outsourcing and co-sourcing services to help companies of any size to install, manage, and support environments that include workstations, notebooks, tablets, or Windows phones based on Microsoft Windows 8.1. For enterprises, Progent's experienced project management consultants can help design and configure testing labs to assess Windows 8.1 and develop and execute Windows 8.1 deployment projects following industry best practices.

Microsoft Dynamics GP 2015 R2 Troubleshooting Technology Professional
Dynamics GP 2015 Azure Integration Consultant Services

Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a revamped design that enhances cloud readiness, supports the most popular smart phones and tablets, allows one-time sign-on with Azure Active Directory, and tightens security. Dynamics 2015 R2 also streamlines reporting, incorporates new Workflows, expands the Web Client, and delivers more than 100 enhancements to its library of applications. Progent's team of Microsoft-certified consultants offer the depth and breadth of technical skills and experience to resolve the critical IT and business issues involved with upgrading to Microsoft Dynamics GP 2015 R2 and can assist you to carry out a smooth migration that will optimize the business value of your investment in this powerful platform.

Specialists 9800 Series wireless controller
Wave 2 Wi-Fi controller Consultants

Cisco's Catalyst family of Wi-Fi controllers simplify the management of Wi-Fi LANs by unifying the configuration and control of Wi-Fi access points, optimizing Wi-Fi throughput by limiting the effect of RF congestion, improving wireless availability with rapid auto-failover, and hardening security by detecting threats and analyzing traffic content according to user type and locale. Progent can assist your business to configure Cisco wireless LAN controller appliances to manage Wi-Fi LANs of all sizes. Progent can assist you to maintain and debug your existing Cisco Wi-Fi solution or carry out a smooth upgrade to Cisco's latest Wi-Fi controller technology.

Technology Professional IT Support Outsourcing
IT Support Outsourcing Consultants

Progent can deliver comprehensive online support for all technical areas common to today's small business information systems and offers an array of vital, as-needed services such as a part-time CIO to provide senior-level planning and negotiating capability, a Call Center for help desk support, 24x7 remote monitoring, spam and email-borne virus filtering as a managed service, best-practices project management help for major projects such as site relocations orOS migrations, Cisco-certified experts for building and maintaining high-performance and robust infrastructure, certified security engineers to ensure data protection and compliance, disaster recovery specialists to help design business continuity strategies, and software developers to create, enhance, or troubleshoot business applications.

Award Winning Remote Branch Office Network Consulting Group
Colocation Online Consulting

For corporations with branch offices in California or any region served by Progent's consultants, Progent's Microsoft-Premier IT support professionals and authorized Cisco system consultants can provide a range of IT support services including project management, Sarbanes Oxley compliance, site moves, corporate security, network design, local or phone-based branch office support, and technical support for data center hosting environments. A Progent network architect can show you how to plan a multi-office information system that makes smart use of co-location services and Internet data centers. Progent's Microsoft Certified engineers can help large corporations plan, deploy and maintain major rollouts of updated releases of Microsoft products such as Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise editions of Windows. Progent's CCIE and Cisco Certified Network Professional experts can help you deploy Cisco products for connection solutions that incorporate basic, high-performance, integrated, and remote networking.

Integration Services Remote Employees Video Conferencing
Work at Home Conferencing Remote Troubleshooting

Progent can help small and mid-size organizations to configure and debug teleconferencing platforms to enable their at-home workforce to interact productively with fellow workers and clients.

At Home Employees Cybersecurity Support
Integration Support Offsite Employees Cybersecurity

Progent can assist small and medium-size businesses to configure security defense systems and deliver response expertise needed to support remote workers.

Cisco VTC Consultant
LifeSize 220 Series Telepresence Professionals

Progent can provide access to a veteran consultant with extensive hands-on experience configuring, managing, and enhancing telepresence systems from leading vendors including Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your internal IT management group, your ISP, and your video conferencing technology vendor to help your company increase the strategic value of your telepresence solution.