Progent can assist your business in any and all facets of your migration to Exchange Server 2016 including designing high availability system topology for a local, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; determining storage requirements for your virtual machines (VMs), mailbox databases and logs; setting up HLB for fault-tolerant client access services; designing, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent’s certified Cisco network security consulting professionals offer expert PIX Firewall and ASA Firewall consulting services covering infrastructure design, integration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack protection, and secure access services. Ranging from compact, easy-to-install desktop appliances for small and home offices to modular enterprise-level appliances, Cisco PIX and ASA Firewalls offer a high level of protection, performance, and high availability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built operating system, eliminating common OS-specific security gaps.
Remote continuous monitoring, proactive alerts, and actionable analytical reporting are vital to maintaining the proper operation of your network and eliminating unnecessary and expensive downtime. Remote Monitoring and Management solutions have progressed so far that businesses of any size can get a degree of network stability that was previously limited to enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) solutions delivered as economical service packages created to assist you to detect and resolve a an array of network issues before they get big enough to impact productivity.
Progent offers affordable remote support to assist companies of any size to access Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help you with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design, pilot testing, deployment, administration, performance tuning, licensing management, disaster recovery mechanisms, and security strategies.
For mid-size companies who need network support, Progent can deliver a variety of alternatives including on-site service, on-line support, off-site Help Desk, round-the-clock support with automatic system monitoring, emergency staff augmentation, business relocation services, software development, and professional consulting. For midsize companies in California or other areas covered by Progent's field engineers, Progent offers expert onsite support for solving technical problems quickly and affordably.
Microsoft Office Communications Server provides Instant Messaging and Real Presence in a scalable, enterprise-grade package featuring advanced security, seamless integration with other Microsoft software, an expandable, industry-standard development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can realize lower costs and improved business efficiencies, increased individual productivity, and better IP protection with this simple-to-administer, fault-tolerant IM platform. Successful implementations of Microsoft Office Communications Server call for careful planning and consideration before installation. Progent's Microsoft-certified consultants can provide the expertise needed to deliver all the benefits of Microsoft Office Communications Server across your entire organization.
Progent's data protection experts can help your company to create, deploy and debug a backup/restore plan based on MSP360 technology. MSP360 offers file/folder or image backup/restore for VMs and physical computers, supports all leading public clouds, and permits businesses to create a data protection solution with a low Recovery Time Objective and a defined Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent offers comprehensive monitoring and remote management of your backup environment to prevent data loss caused by user miscues, system errors, ill-intentioned users, and malware assaults such as ransomware. To read more, go to ProSight DPS 360 Backup solutions.
Microsoft SQL Server 2014 incorporates major enhancements in critical areas including performance, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that works transparently with all types of applications including Online Transaction Processing (OLTP), data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient remote and on-premises services such as planning, deployment, management, remediation, and software development services to enable organizations of all sizes to realize maximum business value from their SQL Server 2014 investment.
Progent’s Wireless Consulting Services offer a fast, affordable option for companies of any size to integrate, manage, monitor and repair the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and deploy hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile messaging and online applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
The Progent Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center can be used for testing mission-critical applications, developing cost-effective system upgrade procedures, assessing and tuning performance, planning or validating business continuity solutions, resolving compatibility problems, and establishing training environments for new products and technologies. For Progent clients without adequate internal resources to assemble effective pilot systems, the lab reduces capital outlay and engineering risk while keeping critical IT initiatives on schedule.
For help writing, improving, or troubleshooting applications for Windows, Linux, or the Web, Progent’s team of programmers, relational database designers, and software project managers can ensure you get the project completed on schedule and within budget. Progent's seasoned software programmers can provide affordable and expert remote help for projects as small as creating VBA macros for Office Excel or as large as developing mission-critical RDBMS applications based on SQL Server ,Oracle, or MySQL.
Progent’s Co-managed Call Center service allows your IT organization to share the load for Help Desk services seamlessly between your IT team and Progent's nationwide pool of seasoned desktop support engineers and subject matter experts. Progent’s Co-managed Help Desk service is an advanced service desk solution based on the top shared professional services automation platform for handling end-user service requests, ticket lifecycle, ownership, status tracking, and metrics.
Progent's consultants can help you with any aspect of Microsoft Azure integration such as needs definition, prerequisites evaluation, system design, pilot testing, implementation, centralized management, performance tuning, license management, disaster recovery preparedness, security planning, and regulatory compliance validation. Progent can assist your IT staff to configure and debug firewalls and VPN connections so that your users can safely access to Azure services, and Progent's Microsoft-certified consulting experts can help you set up critical Microsoft technologies to work in the cloud including Microsoft Windows Server, Exchange, SQL and Skype for Business. Progent can also help you to set up a hybrid cloud environment that transparently combines on-premises datacenters with Azure services.
Progent's ProSight Email Guard solution uses the technology of leading data security companies to deliver web-based management and world-class protection for all your email traffic. The powerful structure of Progent's Email Guard combines cloud-based filtering with an on-premises security gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from reaching your network firewall. This reduces your vulnerability to external threats and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a deeper layer of inspection for incoming email. For outgoing email, the on-premises gateway provides AV and anti-spam protection, DLP, and encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter.
Progent's ProSight Network Audits are a quick and affordable way for small and mid-size organizations to obtain an unbiased evaluation of the overall health of their IT system. Powered by a selection of the leading remote monitoring and management (RMM) tools available, and supervised by Progent's world-class team of information technology experts, ProSight Network Audits show you how closely the deployment of your essential infrastructure assets adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide instant ROI like a cleaner and more secure Active Directory environment. Both versions also offer the ongoing advantages of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include easier network management, better compliance with data security standards, more efficient utilization of IT resources, quicker problem resolution, more reliable backup and recovery, and less downtime.
Windows Hyper-V 2016 utilizes key features first designed for and refined on Microsoft Azure, one of the world's largest public clouds. This pedigree dramatically enhances the ability of the Windows Server platform to support private cloud and hybrid cloud/on-premises environments by improving security, availability, expandability, manageability, reliability and disaster recovery. Progent’s Microsoft-certified consultants can assist you to assess the advantages of Hyper-V 2016 for your business, configure pilot systems to verify the ability of Hyper-V 2016 to run your vital applications, design a cost-effective network architecture for a cloud-centric or hybrid installation, create and execute a smooth upgrade plan, train your IT management and support personnel, and provide as-needed consulting and troubleshooting support to ensure that your Hyper-V 2016 solution gives you the highest possible business value.
Progent's Microsoft-certified ISA Server consultants have long backgrounds developing ISA Server-based security installations for IT networks with many sites, mobile workers, and line-of-business web applications. Progent's Microsoft Firewall consultants can help your company in planning and deploying a configuration of ISA 2000 Server or ISA 2004 Server that supports your information protection needs without adversely restricting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
For enterprises with branch offices in or any area covered by Progent's engineers, Progent's Microsoft-Certified network support professionals and certified Cisco network specialists offer a range of IT consulting services including project management, SOX compliance, site relocations, corporate security, network architecture, local or phone-based branch office support, and technical support for collocation hosting facilities. A Progent IT consultant can show you how to plan a multi-site network that makes smart use of collocation facilities and Internet data centers. Progent’s Microsoft Certified consultants can help large enterprises plan, deploy and maintain massive rollouts of the latest versions of Microsoft technology such as Active Directory, Microsoft Exchange Server, SharePoint, Microsoft SQL, and Enterprise editions of Windows. Progent’s CCIE and Cisco Certified Network Professional experts can help you deploy Cisco technology for connection solutions that combine basic, high-performance, integrated, and remote networking.
Progent's engineers can deliver a variety of technical services to help companies of all sizes to deploy, manage, and support IT systems that incorporate desktops, notebooks, tablets, or Windows phones powered by Microsoft Windows 8.1. For enterprise customers, Progent's senior project managers can assist to set up test labs to evaluate Windows 8.1 and develop and manage Windows 8.1 deployment plans following leading practices.
Dynamics GP/Great Plains 2010 accounting is a full-featured business management solution that unifies data and processes throughout your company, communicates seamlessly with other solutions, and brings together workers, clients and suppliers unrestricted by time or place. Created for small to mid-size businesses, Dynamics GP 2010 and MS Dynamics GP Version 10.0 deliver functionality for accounting, analytics and reporting, project management, inventory and order control, eCommerce, HRM, CRM, field service, manufacturing, retail management, and online business services. Progent can help you install and manage a robust, protected computer and communications infrastructure to support Microsoft Dynamics Great Plains, and can provide experienced Great Plains consultants to help your business exploit the full potential of Dynamics GP 2010.
Progent can provide the services of CISM Premier security professionals. The Certified Information Security Manager (CISM) organization describes the basic competencies and global standards of performance that IT security professionals are expected to learn. It provides executive management the assurance that consultants who have qualified for their CISM certification possess the experience and knowledge to deliver effective security management and consulting services.
Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the world's most familiar business applications. Progent's Apple-certified Macintosh consultants can show you how to set up Mac Office on a multi-vendor network that incorporates Apple OS X and Windows-powered platforms so that Mac users can take advantage of the latest capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with colleagues who run Windows. Progent's consultants have expertise with both Mac and Windows technology and can support environments that combine Mac with Windows systems with complete resource sharing, or environments which intentionally restrict collaboration between Mac and Windows systems.
Progent provides small organizations a pair of low-cost security inventory packages that include, at a set price, remotely managed inventory scans of your network security profile which are analyzed by certified security specialists who assess the data collected by the scan, present unbiased summaries of your existing security vulnerability, and make suggestions for remediation. Progent offers two complementary security inventory scanning packages for external and internal scanning that are priced to meet the restricted budgets of small companies while offering enterprise-quality evaluations of your IT network's vulnerability to assault.
Progent imposes no service activation fee and requires no retainer for services delivered during normal business hours. Progent's small granularity eliminates large invoices for quick fixes so you won't be forced to allow simple problems to stay unaddressed.
Small to middle size businesses can now enjoy all the advantages of Microsoft System Center Operations Manager 2007 and also have fast access to Progent’s Microsoft and Cisco certified network support professionals. With Progent's economically priced IT service programs, mid-size businesses can select a simple co-sourcing service program built around Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent supports System Center Operations Manager 2007 to provide small and midsize company networks enterprise-class availability, security and performance.
Remote continuous network monitoring, automated alarms, and periodic analytical reporting are crucial to preserving the health of your IT system and eliminating preventable and costly downtime. Remote Monitoring and Management (RMM) solutions have advanced to the point that companies of all sizes can afford a level of network stability that was once limited to large enterprises. Progent can provide a variety RMM solutions available as economical services designed to help your company to identify and fix a an array of network issues before they can impact your business.
Progent can help you to evaluate the many subscription options available with Office 365 and configure your network with Office 365 in a way that delivers maximum business value. Progent supports multi-platform networks that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to build and maintain hybrid solutions that seamlessly combine on-premises and cloud products and services.
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Progent's SonicWall firewall experts can show you how to deploy, manage, and tune SonicWall firewall devices including the newer SonicWall TZ and NSa families of appliances and the older SonicWall PRO 2040 devices. Progent's CISM and GIAC-certified network security experts can show you how to incorporate SonicWall security gateways into a complete network protection plan and build security into your corporate practices.
Progent’s Microsoft-certified consultants can provide companies of any size consulting, technical support, and application development expertise for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise platform that utilizes web-based technology for efficiently coordinating people, teams and information. SharePoint Server offers a central spot for your workers or clients to access, manage, share and manipulate relevant information, files, and software and to interact with one another. Microsoft SharePoint allows faster and better decisions, more efficient access across teams and more streamlined business practices. Windows SharePoint Services join workers, customers, teams and major tasks with the data they’ve developed in a manner that makes data convenient to find, download and re-use. Progent's certified SharePoint experts can help you to manage your existing SharePoint ecosystem or upgrade to the latest version of SharePoint.
Progent's Cisco-certified SIP infrastructure experts can assist your business to plan, deploy, manage, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks and can provide cost-effective online or onsite expertise to assist you to migrate efficiently to a productive communications environment that delivers accelerated return on investment. Progent's certified Microsoft unified communications consultants can help you to set up connections between Cisco's CUBE SBC and Microsoft's rich media applications such as Skype for Business Server and Lync for access to a SIP PSTN trunk.
Progent can provide enterprise customers the help of a certified NetApp consultant for remote or onsite support for NetApp's complete line of SAN software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud architecture, SnapMirror, SnapVault and OSSV continuous backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Areas of NetApp SAN storage solutions supported by Progent include system architecture, hybrid-cloud deployment, virtualization, migrations, transparent updates, system management, security and compliance, high availability, and remediation. Progent can provide Level 3 support to assist you to resolve issues with NetApp SAN storage deployments quickly and affordably following leading practices.
Cisco's PIX firewalls have been discontinued and Cisco might not offer support these devices. Progent continues to offer consulting support for Cisco's PIX firewalls to help you with maintenance and management and Progent can also help you assess if you should migrate to next generation firewall technology from Cisco. Progent's Cisco technology specialists can help your company design and carry out a cost-effective migration to Cisco ASA 5500-X firewalls following industry best practices.
If you are producing UNIX-based applications in an environment that has Windows-based processors, PCs, and office productivity products, Progent can provide full-service information technology outsourcing that frees you to concentrate on your field of high-value expertise while avoiding the continual hassle of maintaining your company information system. Through the use of automated server monitoring and by delivering online and in-person support when your business needs it, Progent offers an affordable solution for supporting an IT network that provides high reliability, protection, and performance. Progent's developer assistance services feature full-service network support outsourcing, virtual infrastructure, remote and in-person service and repair, proactive network monitoring, and Contact Center services.
Progent's Cisco-certified wireless networking consultants can help businesses of all sizes to design, implement, manage and troubleshoot Cisco Aironet Wi-Fi AP environments to provide the performance, range, capacity, expandability, security compliance and ease of management needed for seamless connectivity between Wi-Fi and wired networks. Progent offers affordable online and onsite support for both end-of-life and current 802.11ac Aironet wireless access points and Progent can assist you design and maintain deployments of indoor and outdoor Aironet APs.
If you have a small business information system with 10 to 50 network clients, Progent's network outsourcing services save your organization from dependence on an individual independent consultant while giving you cost-effective and reliable access to high-quality network support. By providing IT support help when you need it, offering advanced expertise for critical technologies, offering unique support such as automated server monitoring, and billing only for services you receive, Progent offers you an economical way for optimizing the profitability of your small office network. Progent is the smart way for small businesses to create and support a reliable and safe information system and to have fast access to the experienced consulting typically available only to businesses who can afford a large internal IT group.
Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that offers the basis for a powerful but manageable IT network. The IT sophistication of the Microsoft .NET products included with Small Business Server calls for a network consultant with real-world background designing and building seamless, end-to-end business network environments. Progent's SBS Server professionals have an average of over a decade of background supporting computer networks built on Microsoft technology. This expertise ensures you success in deploying, administering, and repairing IT environments that incorporate the Microsoft Small Business Server package of servers and applications.
VMware's NSX network virtualization platform allows you to build entire networks in software. NSX allows virtual networks to be deployed in minutes and managed with a high degree of automation independent of the physical components making up the basic IP network. VMware Site Recovery Manager (SRM) allows automated disaster recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also enables transparent testing for site recovery, upgrades and patches and can produce reports to confirm complete service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. When integrated with VMware's NSX virtual network technology, VMware Site Recovery Manager can rapidly recover the complete virtualized network topology at the recovery datacenter. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware SRM system architect to assist your organization to plan, deploy, test and maintain a DR solution based on VMware Site Recovery Manager and VMware NSX.
Progent is an Altaro partner and can design and manage a deployment of Altaro Office 365 Backup to preserve your O365 mailboxes, files residing within your organization's OneDrive Accounts and SharePoint Document Libraries, plus user and group Teams Chats.
VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that lets you define, automate and test a consistent process for restoring services rapidly after an outage. Site Recovery Manager provides centrally controlled and automated disaster recovery, application mobility, plus transparent site migration, failback and site re-protect. SRM also allows transparent testing for disaster recovery, upgrades and fixes and can produce audit reports to confirm full service restoration, validate SLAs and prove DR compliance. Progent offers the support of a VCDX certified VMware SRM consulting expert to help you to design, configure, test and maintain a DR system powered by VMware Site Recovery Manager.
Progent's Microsoft-certified SharePoint consultants offer affordable online and on-premises expertise, application development, and debugging support for organizations of any size who want to migrate to SharePoint 2016 or SharePoint Online from prior versions of SharePoint.
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Progent’s Microsoft-expert engineers can assist your organization to update your servers or desktops from 32 bits to 64 bits. Progent can help you to calculate the costs and benefits of migrating to 64-bit computing, design an efficient migration strategy that reduces operational interruptions, and provide economical, expert remote support to assist your organization to install 64-bit software and applications on your existing hardware.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad experience creating Microsoft-based security solutions for information systems with many sites, remote workers, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall consultant is ready to help your small business plan and deploy an installation of ISA Server 2004 that meets your information security needs without limiting your network.
Progent can provide the expertise of CISM Premier security consultants. The Certified Information Security Manager (CISM) organization describes the core capabilities and global standards of skill that IT security professionals are expected to master. It gives executive management the assurance that those who have qualified for their CISM certification possess the background and knowledge to provide efficient security management and support services.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad backgrounds developing Microsoft-based security solutions for information systems with many sites, remote workers, and line-of-business eCommerce applications. A Progent ISA Server consultant can help your small company plan and implement a configuration of ISA Server 2004 that meets your IT security needs without limiting your productivity.
Progent's UNIX family consulting services provide small companies and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of experience offers you a convenient single source to show you how to build and manage a secure and reliable cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with major versions of UNIX including Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat, SuSE Linux, Debian GNU/Linux and Slackware.
Microsoft Windows Server 2008 R2 offers outstanding levels of performance, security, fault tolerance, scalability, and flexibility that accelerate productivity of on-site, branch office, and mobile users. Progent's network experts can provide affordable remote engineering, troubleshooting, and training services to assist you to design, implement, and maintain Windows Server 2008 R2 to add significant strategic value to your network.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and safeguard data about your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be warned about upcoming expirations of SSLs or domains. By updating and organizing your IT documentation, you can save up to 50% of time thrown away looking for vital information about your network. ProSight IT Asset Management features a common location for storing and collaborating on all documents required for managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether you’re making enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you need the instant you need it.
Progent's Standard Help Desk Services offer a complete solution that manages all aspects of online Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and management reports. Support services are offered at a substantial discount off Progent's regular desktop service rates, and Progent offers the option of rapid on-demand escalation to Level 2 and Level 3 experts to handle challenging problems.
Progent's Microsoft-certified consultants can help your company to streamline desktop change and update management by providing support for management tools that include Microsoft System Center Configuration Manager 2007, Systems Management Server 2003, and WSUS.
Progent offers consulting expertise for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and maintain a WatchGuard Firewall/VPN product that aligns with your network security needs and budget. Progent can assist you to manage outdated WatchGuard firewalls or migrate smoothly to current WatchGuard firewall solutions.
Microsoft Systems Management Server provides extra functionality for change and configuration management of Windows-powered networks through introducing Feature Packs. Feature Packs lower the overall operational expense of managing and configuring software products by making it easier to install system images, control mobile devices, and operate management utilities. In addition to alerting you about techniques to save management costs by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can help you plan and perform IT tasks that cover areas that Feature Packs are intended to make more efficient. Progent's migration and update services can minimize cost and eliminate business disruption as you move to new operating systems and programs. Progent's wireless consulting experts can show you how to define efficient procedures and standards to manage PDAs and smart portable phones so your field force remains productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you develop a security plan that incorporates policies, procedures and technologies to keep your IT computer system safe.
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Progent can deliver a variety of affordable online and onsite consulting services to assist your business to configure, administer, and debug desktops and mobile devices powered by Microsoft Windows, Apple macOS/OS X, iOS, Google Android, or Linux.
Progent’s Technical Response Center (TRC) offers low-cost nationwide after-hours online help for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service professionals provide 24x7 phone support and online secure computer connection to troubleshoot and resolve technical problems quickly and affordably.
Progent's Microsoft consultants can help your company to assess the value of Microsoft Lync Server 2010 for your business and can help you to plan and carry out a rollout of Lync Server that unifies the management of Instant Messaging and Presence and increases the output of your in-house staff, at-home workers, and mobile workforce. Progent can in addition assist you to perform an efficient migration to Microsoft Lync Server from Microsoft Office Communications Server or Live Communications Server, integrate Microsoft Lync Server with Exchange, Microsoft SharePoint, and SQL Server, show you how you can use Microsoft Lync Server to enhance the team-computing capabilities of MS Office programs, and provide webinar training and continuing support for Microsoft Lync Server and other Microsoft platforms.
Progent's team of application experts offer advanced consulting, custom development, deployment assistance, and webinar training for leading applications covering vital areas including ERP and MRP, financials, business reporting, web commerce application development, and the Microsoft Office suite of business productivity solutions. As a Microsoft Partner with years of background providing high-level consulting support remotely, Progent can help clients anywhere in the United States to avoid the time and expense associated with travel and on-site visits without compromising the high quality of consulting services.
Progent’s Co-managed Help Desk service allows your IT organization to split the load for Help Desk support seamlessly between your in-house IT staff and Progent's large roster of veteran desktop support engineers and subject matter experts. Progent’s Co-managed Help Desk service is an advanced service desk solution built around the top shared professional services automation (PSA) platform for managing service requests, ticket lifecycle, ownership, status tracking, and metrics.