Additional Topics of Interest

Top Unified Communications Manager Integration Support
Unified Contact Center Express (Unified CCX) Technology Consulting

Cisco Cisco Unified Communications Manager (CUCM or Unified CM), originally known as CallManager, acts as the heart of Cisco's communications and collaboration solution. Cisco Unified Communications Manager and Cisco Unified CM Express (CME) provide a borderless IP-PBX by integrating closely with unified messaging applications like Unified Communications Manager IM and Presence Service, Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building an advanced customer contact center. Progent's CCIE-certified consultants can deliver effective and budget-friendly online and on-premises expertise to help businesses of all sizes to create and maintain CUCM deployments by providing Unified Communications Manager configuration and technical support services that add optimum business value. Progent's consultants can help with any aspect of Unified Communications Manager support and debugging in areas such as integrating VoIP phones and Video phones, designing dial plans, setting up SIP trunking and PSTN calling, deploying Cisco ISR routers with CUBE VoIP networking support, creating UCS server failover solutions for survivability, capacity planning, and integration with Microsoft Exchange and Skype for Business.

Microsoft Windows 2003 Technology Consulting Services
Windows 2003 Server Setup and Support

The knowledge and experience of Progent's certified Windows Server consultants, with an average of over 10 years of support in Microsoft integration, ensures you success in selecting the version and configuration of Windows 2003 Server that matches most closely with your company's goals. Progent can also assist you with planning, deploying, administering and supporting powerful IT solutions powered by Microsoft Windows Server 2003, and can streamline your upgrade from Windows 2000 or Microsoft Windows NT.

Desktop Technology Integration Consultant
Microsoft Desktop Computer Support Consultant

Progent can deliver a wide array of cost-effective support services to assist your company to deploy, integrate, troubleshoot, and manage desktop PCs and notebooks powered by Microsoft Windows, macOS and OS X, or various editions of Linux. Progent can provide onsite or online help for individual machines or notebooks or help you to design and implement a large-scale rollout of new or revised OS platforms and applications. Progent can also provide consultants and technicians to help your company to prepare for and implement a company move or merger organized to produce the least possible interruption to your business.

Top Contract Development Amazon EC2 integration
Amazon Web Services enterprise hybrid cloud solutions Coding

Progent can provide cost-effective online support to help companies to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist your IT team with every phase of Amazon AWS integration including requirements analysis, readiness assessment, system design, pilot testing, configuration, administration, performance tuning, licensing management, disaster recovery mechanisms, and security strategies.

Linux Online Security Consulting Firm
Linux RedHat Phone-based Consulting Services

Progent provides nationwide urgent technical support and troubleshooting services for companies who run networks powered by variants of Linux or whose information systems include a mix of Linux platforms/Linux and Microsoft products. Remote network consulting provides maximum return for your IT dollar by extending client productivity and shortening the time charged for computer repair services. Sophisticated remote access tools and skilled service specialists and engineers allow Progent to handle the majority of network issues without squandering time and money by going to your location. In the vast majority of situations your network issues can be dealt with by telephone or via a mix of phone help and remote network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP and ISSAP certified security professionals to help you with the toughest network problems.

24-7 Pennsylvania Computer Setup
Hawaii Support Organizations

Progentís Technical Response Center offers affordable nationwide extended hours online assistance for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support professionals provide extended hours telephone help and remote direct network access to troubleshoot and resolve network problems quickly and economically.

Emergency Microsoft Certified Partner Exchange 2016 Migration Setup and Support
Exchange 2016 Migration Planning Setup and Support

Progent can help you in any and all phases of your migration to Exchange Server 2016 such as designing high availability system topology for an on-premises, cloud-based or hybrid environment; CAL licensing requirements for Exchange and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; determining mass storage capacity required for your VMs, databases and log files; configuring hardware load balancing (HLB) for fault-tolerant client access services; planning, setting up and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.

Citrix XenMotion Specialists
XenServer Online Troubleshooting

Progent's Citrix-certified consultants can help your company to evaluate the business advantages of XenServer and additional Citrix products, and can help you to plan, validate, implement, troubleshoot, and maintain a XenServer solution. Progent can also analyze your current XenServer deployment and help you to enhance consolidation, responsiveness, protection, uptime, and disaster recovery.

24 Hour Consulting Lync Server 2013 Front End Server
Consultants Lync Server 2013 PSTN Gateway

Microsoft Lync Server 2013, rebranded Skype for Business, enables organizations of any size to build a manageable and protected communications ecosystem that permits the modern Bring-Your-Own-Device computing model with IM, real-time presence, audio/video and web conferencing with app sharing, and both IP and PSTN telephony enabled for a wide range of stationary PCs and handheld devices. Progent's Microsoft-certified Lync Server 2013 experts and network integrators can help your company to evaluate the business benefits of Lync 2013, design an on-premises, cloud-based (via Lync Online) or hybrid topology appropriate for your present and long-term goals, deploy Lync Server 2013 in a way that expedites your return on investment, and provide live online and on-premises training to your IT team and users. Progent has expertise in key components of a Lync Server 2013 solution including Windows Server, SQL Server and Exchange Server, and Progent can help your organization to combine Lync Server 2013 with key Office and Office 365 apps such as Outlook clients and PowerPoint.