MS Office Communications Server provides Instant Messaging and presence as part of a scalable, enterprise-grade package featuring advanced security, transparent compatibility with additional Microsoft products, an extendable, industry-standard development environment, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can benefit from cost savings and elevated business efficiencies, enhanced individual productivity, and better intellectual property security with this simple-to-manage, highly available solution. Successful implementations of Microsoft Office Communications Server call for extensive planning and thought prior to installation. Progent's Microsoft-authorized consultants can deliver the skill necessary to realize all the advantages of Microsoft Office Communications Server throughout your entire corporation.


Additional Topics of Interest

Cisco Expert Nexus NX-OS Computer Engineer
Nexus Switch Remote Support

Cisco Nexus switches are intended to provide the speed, scale, uptime, cloud readiness, density, data protection and ease of management needed to function as the foundation of a world-class data center. Progent's CCIE-certified Nexus switch consultants are available to provide remote and onsite consulting services to assist your business to plan an optimal network architecture, set up test systems to validate your network design, install and configure Nexus switches, define and enforce effective policies, run security and compliance tests, configure advanced monitoring and alert systems, consolidate network resources through virtualization technologies, analyze and repair switching and routing problems, optimize performance, plan for expected growth, and set up the advanced fault-tolerant capabilities incorporated into Cisco's Nexus family of switches. Progent's consultants can also assist you to upgrade efficiently from outdated Nexus models or Cisco Catalyst switches to up-to-date Nexus platforms.

Consultants for Extended Call Desk
CISSP Certified Expert Extended Support Desk Computer Consultants in Irvine, CA

Progent offers several basic types of Call Center support including Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Support, and Helpdesk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco experts offers your clients convenient access to a reliable technical group with extensive experience providing phone support and online troubleshooting for networks powered by Microsoft products. Progent's focus is on giving the support Call Center a positive reputation as a solid contributor to business performance. Progent's target is to fix rather than merely report problems.

Setup and Support for Server Management
Virtualization Professional

Server growth wreaks havoc on network budgets and administrative resources. Server reduction through a virtual architecture promises lower total cost of ownership of servers and quicker return on investment, more leveraged utilization of physical computers, simplified operations, enhanced system availability, and easier management. Typical usage scenarios for virtual machines are resource consolidation, economical hosts for line-of-business legacy applications running on outdated operating systems, and affordable isolation of program development or pilot testing environments from production systems.

Exchange 2013 In-Place Hold Technology Consulting Services
Exchange 2013 VoIP Online Support

Exchange 2013 incorporates significant enhancements to the capabilities of Microsoft Exchange Server 2010 and delivers important innovations plus a redesigned architecture. These enhancements affect key IT areas such as ease of administration, availability, security, operational costs, collaboration, extensibility, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consultants can help you understand the possible advantages of upgrading to Microsoft Exchange Server 2013, create an efficient validation and rollout plan, and educate your IT team to manage your Exchange 2013 environment. Progent also offers ongoing remote consulting and management for Microsoft Exchange Server 2013.

Support Services for Catalyst Switch LISP
Dublin, CA Catalyst 3650 Switch Online Troubleshooting

With Catalyst switches for small and mid-size companies, Cisco allows organizations to realize the full benefits of adding intelligent services into their IT infrastructures. Cisco's switching product line makes it possible to enable features that make your network infrastructure highly robust to accommodate time-critical requirements, scalable to support future growth, safe enough to protect confidential data, and capable of prioritizing and managing traffic flows to optimize network operations. Progent's CCIE certified engineers can help you pick out and deploy Catalyst switches that make sense for your business. Also, Progent's CISM and CISSP certified security specialists can help you develop a comprehensive protection plan and set up Cisco Catalyst switches so they powerfully support your security strategy. Cisco Catalyst switches that Progent supports include Cisco's Catalyst 2950 switches, Cisco Catalyst 3750 switches, Catalyst 4500 switches, and Cisco Catalyst 6500 Series Switches.

Modern Network Security Integration Support
Virus Recovery Online Support in Saratoga, CA

Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior-based analysis technology to defend endpoints and servers and VMs against new malware attacks such as ransomware and file-less exploits, which easily evade legacy signature-based AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a single platform to manage the entire malware attack progression including blocking, infiltration detection, containment, cleanup, and forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against new attacks.

Technology Consulting Services for Windows Server 2012 R2
Microsoft Windows 2003 On-site Support Mississippi

The sophistication and integration demands of Microsoft Windows Servers calls for an IT consulting firm with hands-on expertise and in-depth familiarity with planning and building seamless, comprehensive network technology systems. The background of Progent's Microsoft-certified consultants, which averages over 10 years working with Microsoft technology, assures you success configuring Windows Server 2008 and Windows Server 2003 to match optimally with your strategic goals. Progent’s IT services can help you with designing, deploying, managing, and supporting Windows Server solutions that maximize the business value of your computer network. Progent’s consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other clients.

Fault Tolerant Inter-office Network Consultant
CCNP Expert Certified Fault Tolerant Branch office Network IT Consultants

Progent’s high availability inter-site connectivity and fault tolerant network infrastructure engineers can help small businesses create non-stop Interoffice connectivity through fully redundant networks with automatic failover. Progent’s CCIE engineers can plan and deploy fault tolerant Inter-office networks supported by fault tolerant EIGRP network routers or fault tolerant OSPF deployment of Cisco routers. Progent can show you how redundant connections and transparent fail-over offers affordable 24x7 interoffice networking.

SQL Server IT Services
Onsite Technical Support for SQL Server

Progent’s Microsoft certified professionals can offer small and medium size businesses expert Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis package that opens the door to the rapid creation of enterprise-class business applications that can give your business a competitive advantage. SQL Server provides core support for XML and the ability to query over the Internet and beyond the firewall. In addition to offering expertise, support and troubleshooting services, Progent’s SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your IT system. Progent can also help you migrate from older versions of Microsoft SQL Server to SQL Server 2005.

Consultants for Information Transfer
Expert Training Remote Consulting in Lincoln, CA

Progent is committed to knowledge transfer from Progent's consultants to clients. By teaching customers to deal with technical issues that are within their comfort zone, Progent is able to focus on offering high-value skills where Progent has little competition. Small businesses who utilize trusted freelance service providers or who employ in-house support personnel benefit when Progent transfers knowledge about critical technology and proven processes to make their networks more reliable, secure, and efficient.

ProSight Outbound Email Filtering Technology Professional
Consulting Services

Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to provide centralized control and comprehensive security for your email traffic. The powerful structure of Progent's ProSight Email Guard managed service combines cloud-based filtering with an on-premises gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. The cloud filter acts as a first line of defense and blocks most threats from reaching your security perimeter. This reduces your exposure to external attacks and conserves system bandwidth and storage. Email Guard's on-premises gateway device adds a further level of inspection for inbound email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Exchange Server to track and protect internal email traffic that stays within your security perimeter.

IT Outsourcing Consulting
Consultancy in Omaha, NE

Progent is structured to deliver comprehensive online support for all technologies associated with today’s small business IT systems and offers an array of strategic, as-needed services such as a part-time CIO to provide advanced planning and negotiating capability, a Technical Response Center for help desk support, proactive server monitoring, spam and email-borne virus filtering as a managed service, best-practices project management help for critical projects such as office moves oroperating system migrations, connectivity experts for designing high-performance and reliable network infrastructure, certified security engineers to verify information protection and compliance, disaster recovery experts to help design business continuity plans, and software developers to create, enhance, or troubleshoot mission-critical application programs.