Microsoft Messaging Help and Support
Lync 2013: Consulting, Support, Problem Solving
Additional Topics of Interest
24/7 Online Troubleshooting Dynamics GP/Great Plains Features
Dynamics GP Great Plains Accounting Remote Support
Dynamics GP/Great Plains allows you to expand and control your company better by offering deep availability of strategic information and a fast return on investment. Dynamics GP offers important business benefits including its ability to extend the reach of your company, handle your financials, automate financial operations, standardize procedures throughout your company, improve inventory control, enhance order accuracy, expand revenue and shorten turnaround time, and increase cash flow. Progent can show you how to configure and manage a robust, secure server and network foundation to support Great Plains, and can offer expert Dynamics GP consultants to make sure you reap the full benefits of your Dynamics GP software.
MOM 2005 Case Studies
MOM 2005 Case Studies
Before Progent’s Microsoft Operations Manager solution, system problems were approached reactively, once users were impacted by them. With the benefit of proactive, computer generated warnings and trend analyses sent by MOM, Progent can now address system problems before they becomes critical enough to disrupt network availability. Thanks to Microsoft Operations Manager, Progent can deal with looming problems before customers suspect that the problems exist. Progent has background with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small business networks enterprise-class availability, security and productivity.
Microsoft Experts SBS Premium Add-on Network Consultants
Support and Integration SBS
Microsoft Small Business Server (SBS) is an affordable suite of essential servers that provides the basis for a powerful but manageable information. The technical sophistication of the Microsoft .NET components bundled with Small Business Server calls for a computer support expert with hands-on background designing and building seamless, end-to-end business network environments. Progent's Microsoft Small Business Server consultants have an average of over a decade of background integrating computer systems founded on Microsoft products. This experience ensures you success in installing, managing, and troubleshooting IT solutions that include the Microsoft Small Business Server package of servers and productivity software.
Cisco Firepower 4000 Series Firewalls Network Consultant
Firepower Management Center Support and Setup
The latest generation of ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver substantially more performance than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-certified CCIE network consultants can assist you to maintain your legacy PIX or ASA 5500 firewalls or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, integrate, tune, manage and troubleshoot firewall environments based on Cisco ASA firewalls with Firepower Services.
WatchGuard Firebox Firewall Cybersecurity Company
WatchGuard Firebox M470 Firewall Security Auditing
Progent provides consulting services for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to select, deploy, and manage a WatchGuard Firewall appliance that fits your security needs and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or upgrade smoothly to modern WatchGuard firewall solutions.
Consult Microsoft Windows 7
Microsoft Windows 7 Migration Specialists
Progent's Microsoft certified consultants can assist you to pilot
Lync Server 2013 high availability Engineer
Lync Server 2013 and SQL Server Engineer
Microsoft Lync 2010 supports IM, Presence, audio and video conferencing, desktop sharing, as well as VoIP and traditional public switched telephone network (PSTN) calling. Microsoft Lync Server 2010 can enhance the functionality of Microsoft Exchange Server, SharePoint Server and Office desktop or cloud-based Office 365 and simplify administration via integration with Active Directory. Lync can also cut expenses by eliminating VoIP equipment and subscription fees, PBX systems, or legacy video conferencing technology. Progent's Microsoft-certified IM and Presence consultants can provide remote and on-premises support to help you to maintain and repair your current Lync Server 2010 deployment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the new release of the product. Progent can also help you to plan and execute a smooth Skype for Business migration.
System Center MOM Specialists
Top Rated Microsoft Certified Expert Operations Manager Troubleshooting
Progent's Microsoft-certified consulting experts have over 10 years of background designing, deploying, optimizing and troubleshooting SCOM solutions and can provide organizations of any size expert remote or onsite consulting services for SCOM 2012. Progent can help your company to plan an architecture for Microsoft SCOM 2012 servers that provides the performance and availability required to watch over your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent can also assist you to install and customize Microsoft SCOM 2012 management packs based on leading practices for tracking network infrastructure as well as Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive remote or on-premises troubleshooting to help you to fix critical problems uncovered by Microsoft SCOM 2012.
Microsoft Computer Service
Urgent Microsoft Office System Support Firm
Progent’s IT outsourcing support offerings for small businesses feature designing 2003 Server, .NET, and Microsoft BackOffice systems, managing migrations XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk services, online and on-site repair, resolving stubborn IT problems, and producing a company-wide security plan. Progent can show you how to enhance system reliability and throughput via non-stop configuration, redundant network topology, and proactive server monitoring. Progent also provides special project assistance for large-scale upgrades and can help with requirements assessment, product identification, BOM production, sourcing qualification, purchasing coordination, and professional documentation. Progent’s IT outsourcing help also features training for office productivity programs such as Office XP.
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Palo Alto Networks FireWalls Security Firms
Palo Alto Networks PA-Series Firewalls Information Technology Consulting
Progent's Palo Alto Networks firewall consultants can show you how to select, deploy, and manage Palo Alto Networks firewall appliances to create a modern cybersecurity solution that extends across your on-premises and cloud-based resources and guards all users at any location with any device.
CCNP Expert Certified Meraki Wi-Fi Access Point Network Engineer
Meraki Outdoor APs Integration
Progent's Meraki Wi-Fi AP experts provide online and onsite support services to assist organizations of all sizes to plan, deploy, maintain, upgrade or debug Wi-Fi networks that include Cisco Meraki wireless access points. Progent can help you to configure and manage Cisco's Meraki-based Wi-Fi networks for sites that can range from a telecommuter's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also help you to configure additional Cisco products such as Catalyst and Nexus switches, ASR routers and ASA firewalls to build a seamless ecosystem that provides the same access, responsiveness, security, ease of management and availability for wired and wireless clients irrespective of their location or computing device.
Microsoft Lync Server 2013 Professionals
Lync Server 2013 and SharePoint Consulting Services
Microsoft Lync Server 2013, renamed Skype for Business, enables businesses of any size to build a centrally managed and protected communications ecosystem that supports the modern BYOD computing style with instant messaging, presence, audio/video and web conferencing with app sharing, as well as IP-based and PSTN telephony enabled for a wide assortment of desktop and handheld clients. Progent's certified Lync Server 2013 consultants and network integrators can assist you to evaluate the business benefits of Lync 2013, create an in-house, cloud-resident (with Microsoft Lync Online) or hybrid model appropriate for your present and long-term plans, implement Lync Server 2013 in a way that expedites your ROI, and provide custom online and onsite training to your management team and users. Progent has expertise in key pieces of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to integrate Lync Server 2013 with key Office and Office 365 apps including Outlook clients and PowerPoint.
Internet Data Center Professionals
Collocation Technical Consultant
Progent’s colocation center IT services are designed for companies with hardware located at Internet Data Centers or data center co-location hosting facilities and requiring on-demand on-site service at the co-location facility as well as off-site support from Microsoft and Cisco Certified professionals. Progent provides a complete range of IDC and data center and colocation consulting services such as network topology evaluation, Windows and UNIX server installation and maintenance, troubleshooting for server and communications networking, development and deployment of non-stop systems, defining and deploying layered security structures, firewall integration and troubleshooting, configuring load balancing solutions, and creating high-availability server and storage cluster systems.
Cisco and Microsoft Technical Support Network Load Balanced
Computer Consultant Cisco DistributedDirector
Progent offers fault tolerant load balancing support covering system load balancing, load balanced program, network infrastructure routing, and content delivery technology such as Cisco Content Engine. High availability load balancing providers for which Progent can provide consulting services include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks 3-DNS.
CISSP Certified Expert Consultants Microsoft Azure integration
Azure Disaster Recovery Professionals
Progent can help businesses of any size to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT administration and lower hardware investments. Azure offers a comprehensive library of cloud services and Progent can assist you to understand the benefits and limitations of different cloud computing models supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises apps and network infrastructure and make sure that you sidestep the typical mistakes small organizations make when moving to a public cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also show you how to prepare perimeter firewalls and IPsec VPN tunnels and to manage Apple iOS devices and Android smartphones and tablets.
Urgent Microsoft Expert Windows 7 Security Computer Engineer
Windows 7 Wireless Outsourcing
Progent's certified consultants can help you to pilot
ProSight Email Guard AES Encryption Consult
Email Encryption Key Management Specialist
Progent's ProSight Email Guard uses the services and infrastructure of leading data security companies to deliver web-based control and comprehensive security for all your email traffic. The hybrid structure of Progent's ProSight Email Guard combines a Cloud Protection Layer with a local security gateway appliance to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage space. Email Guard's onsite gateway appliance adds a deeper layer of analysis for incoming email. For outbound email, the onsite gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays within your corporate firewall.
Cisco RADIUS Security Support Services
VPN Technical Support Services
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size business integrate and support Cisco’s security and VPN technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to manage and provide the flexibility to evolve with your growing business requirements. Progent’s Cisco-Certified network consultants support Cisco’s complete line of products targeted at preventing information theft, virus and worm outbreaks, Denial of Service attacks, and other security risks to your information system. Progent can show you how to integrate Cisco products to get safe access, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a central client access control foundation for user authentication, authorization, and accounting from an easy-to-use Web interface.
Cisco CUBE and ISR Routers Help and Support
Cisco SIP Architecture Outsourcing
Progent's Cisco CCIE-certified SIP integration experts can assist organizations of any size to design, integrate, maintain, debug and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE-based IP PSTN trunks and offer cost-effective remote or on-premises support to help businesses to move efficiently to a modern communications environment that offers fast ROI. Progent's certified Microsoft unified communications consultants can assist you to set up connections between Cisco's CUBE SBC and Microsoft's rich media applications such as Skype for Business Server and Lync Server for connectivity to a SIP-based IP PSTN trunk.
Technical Consultants Progent Management
Consulting Company Progent Management Team
Progent's management team includes seasoned professionals with years of experience providing computer consulting, troubleshooting, and strategic information system planning to businesses ranging from small offices to global enterprises. Great support requires great people, and Progent has put together a management team able to provide customers with the best service value in the industry.
MCSE Expert Certified Hyper-V 3.0 Virtual Server Engineer
Computer Consultant Microsoft Hyper-V 3.0 Virtual Machines
Microsoft Windows Server 2012 R2 Hyper-V improves virtualization in key areas such as secure multitenancy, flexible network infrastructure, cloud support, scalability and throughput, and high availability. Progent's Microsoft-certified consultants can help your company to take advantage of Windows Server 2012 R2 Hyper-V to deploy and maintain virtual servers to cut IT expenses and improve availability.
Microsoft SQL 2008 Server Outsourcing
Microsoft SQL 2008 Server Professional
Progent's Microsoft-Certified SQL consultants can provide a range of support services to help small and midsize companies to plan, implement, manage, and troubleshoot MS SQL Server 2008 solutions so that they gain the optimum strategic benefit from this state-of-the-art RDBM technology. In addition, Progent offers consulting expertise for network architecture, company-wide security, and custom software programming to optimize the strategic advantage of your SQL Server investment.
Microsoft Exchange 2010 Upgrade Specialist
Exchange 2007 to Exchange 2010 Upgrade Services
Progent's Microsoft and Cisco-certified network experts can help your organization to determine the benefits of Exchange Server 2010 for your business and can assist you to design and carry out a smooth migration to Microsoft Exchange 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 that will offer quick return on investment by improving your workers' efficiency, lowering the expense of equipment and support, simplifying management, and consolidating your vital communications platforms.
Exchange Server 2010 Migration Consultants
Exchange 2007 to Exchange 2010 Upgrade Engineers
Progent's Microsoft and Cisco-certified consulting experts can assist your organization to determine the value of Exchange Server 2010 for your business and can assist you to plan and carry out an efficient migration to Microsoft Exchange Server 2010 from Exchange Server 2003 or Exchange Server 2007 that will offer quick return on investment by increasing your workers' efficiency, cutting the cost of hardware and support, streamlining administration, and consolidating your vital communications technologies.
Stabilizing Phase: Design Tuning Outsource
24-Hour Stabilizing Phase: Design Tuning Small Office Server Support
In performing consulting tasks for enterprise clients, Progent follows a phased approach based on defined milestones in order to achieve financial, scheduling and technical targets while minimizing business disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management standards derived from the leading practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design recommendations, pilots, design tuning, and expert implementation. All facets are recorded to provide a comprehensive description of technical services performed and to assist in downstream network support.
Trainer Office PowerPoint for Mac
Microsoft Outlook for Mac Instruction
Progent can provide one-on-one training designed for individuals who wish to expand their understanding of the Apple macOS and OS X platform, Apple Mac computers, or Mac office software including Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual webinar training for macOS and Mac OS X applications.
MS Certified Engineer Google Cloud hybrid solutions
Hybrid cloud solutions Consultancy
Progent can provide expert online consulting services to help organizations integrate their networks with popular public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can help you to design and administer hybrid ecosystems that support Windows and Linux operating systems and applications in both cloud-only systems or in hybrid network models that utilize local IT assets along with public clouds. To help you to integrate public cloud services with physical datacenters, Progent offers a variety of cloud integration support services such as Azure hybrid cloud design and deployment consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than 15 years of experience providing advanced consulting services online, and Progent can make sure you complete your cloud integration initiatives quickly and affordably.
Lync Server 2013 Instant Messaging Consult
Lync Server 2013 Back End Server Consultants
Lync 2013, renamed Skype for Business, allows businesses of all sizes to create a manageable and protected communications environment that supports a Bring-Your-Own-Device computing style with instant messaging, real-time presence, audio/video and web meetings with app sharing, and both IP-based and PSTN calling across a broad range of desktop and handheld clients. Progent's certified Lync Server 2013 experts and system architects can help your company to assess the advantages of Lync Server 2013, create an on-premises, cloud-resident (with Lync Online) or mixed topology appropriate for your current and long-term plans, deploy Lync 2013 in a way that expedites your ROI, and provide custom webinar and on-premises training to your management staff and users. Progent has expertise in critical components of a Lync 2013 solution including Microsoft Windows Server, SQL Server and Exchange, and Progent can assist you to integrate Lync Server 2013 with key Microsoft Office and Office 365 apps such as Outlook clients and PowerPoint.
ProSight Hosting for Virtual Servers Engineers
Consultants ProSight VM Hosting
Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small company's servers in an environment that gives the highest degree of availability and expandability and is also easy to transfer to another host. ProSight Virtual Hosting options are built upon mature virtualization architectures that allow small and midsize businesses with multi- platform environments to save dramatically on the expense of capital equipment, system maintenance, and network management while achieving enterprise-class reliability and an unmatched degree of vendor independence.
Aironet 700 Access Point Technical Support Services
Computer Consultant Aironet 3700 Access Point
Progent's certified wireless consultants can help businesses of all sizes to plan, deploy, administer and troubleshoot Cisco Aironet wireless access point environments to provide the throughput, coverage, density, expandability, security and manageability required for seamless access between wireless and wired network infrastructure. Progent offers affordable online and on-premises support for both legacy and new-generation 802.11ac Aironet access points and Progent can help your business design and manage deployments of indoor and outdoor/industrial Aironet Wi-Fi access points.
Excel Power View Development Firm
Consult Excel 2013 desktop
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants can provide a broad range of remote support services to assist your organization to plan, develop, pilot test, install, manage, and troubleshoot business applications powered by any version of Microsoft Excel, including Excel Online and Office 365 Excel. Progent can assist your business to migrate your current Excel solutions to the latest releases of Excel, support Excel on iOS-based iPhones and iPads and Android phones and tablets, and identify and fix compatibility issues between different releases of Office Excel. Progent can provide on-demand support to organizations who need a fast fix to a stubborn issue associated with Office Excel and Progent also offers comprehensive project management support for upgrading or developing line-of-business applications based on Excel. Progent's affordable online training classes for Excel can be customized to address the special requirements of individual users or teams.
Microsoft Certified Partner Lync Server 2013 and iPhone Technology Professional
Microsoft Lync Server 2013 Consultancy
Lync Server 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, and both IP-based and traditional public switched telephone network (PSTN) voice communication. Microsoft Lync 2010 can extend the functionality of Exchange, SharePoint Server and Office desktop or Office 365 and simplify administration through integration with Windows AD. Lync 2010 can also cut expenses by eliminating Voice-over-IP equipment and subscription services, PBX systems, or conventional video conferencing solutions. Progent's certified unified communications consultants can provide remote and onsite support services to assist you to manage and troubleshoot your current Lync Server 2010 environment or evaluate the advantages of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also assist your organization to design and carry out a smooth Skype for Business upgrade.
Meraki 802.11ac AP Migration Outsourcing
Meraki Outdoor APs Computer Engineer
Progent's Cisco Meraki Wi-Fi AP experts provide remote and onsite support services to help businesses of all sizes to plan, deploy, maintain, expand or repair Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist you to set up and support Meraki-based Wi-Fi networks for environments that can range from a telecommuter's home or a remote office to a large campus or a multi-site enterprise. Progent can also help you to configure additional Cisco products including switches, ASR routers and ASA firewalls to build a seamless network infrastructure that delivers the same access, responsiveness, security, ease of management and availability for wired and wireless clients irrespective of their location or device.
Tech Support Outsource Small Office
24x7x365 Small Business Network Companies
Progent is a leading innovator in affordably delivering enterprise-class IT support to small companies. Progent's achievement in handling the IT support requirements of the chronically underserved small business sector is the combined result of major technical and process innovations that have removed much of the conventional expenses out of administering IT service, injected unprecedented professional expertise into the support system, and significantly accelerated the repair process.
Catalyst Switch Upgrade Technical Support
Award Winning Catalyst 2960 Switch Professionals
Progent's Cisco-certified CCIE networking consultants can help your business to set up, manage, update, tune and debug Cisco Catalyst switches. Progent can also assist you to enhance the security and compliance of Catalyst switches and migrate smoothly from legacy switches to modern devices.
Juniper Junos os Consultant
Juniper Junos J-Web Security Firm
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
UNIX with Windows On-site Technical Support
Solaris with Windows Consultant
Progent's UNIX family consulting services offer small businesses and developers assistance with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of experience provides you with a convenient single consulting firm to show you how to build and maintain a protected and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
MCSE Expert Certified UNIX, Windows Consultant Services
Troubleshooting UNIX with Windows
If your business runs a UNIX, Linux, or Solaris environment or a mixed-platform IT environment, Progent's CISM, CISSP and ISSAP-certified consultants can help your whole organization in a wide array of security areas including security administration practices, security architecture and strategies, access management systems and techniques, applications development security, operations security, physical security, communications, infrastructure and web security, and workplace recovery planning. CISM and ISSAP stipulate the basic competencies and international standards of performance that information security managers are expected to possess. These certification provide executive management the confidence that those who have achieved their CISA or CISM certification have demonstrated the background and theory to offer world-class security management and engineering help.
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