Progent's Microsoft-certified consultants can provide online or onsite support to assist companies of all sizes to design, implement, manage, and troubleshoot a backup system built around System Center 2012 Data Protection Manager. Progent's consultants can help you to migrate from earlier versions of SCDPM or from another backup system, and Progent can integrate your Data Protection Manager deployment for on premises, cloud, or hybrid environments. Progent offers occasional help for resolving particularly stubborn issues, or comprehensive project management support. Progent can also help you to incorporate SCDPM 2012 into an enterprise-class disaster recovery strategy.
Progent's Microsoft Office and Office 365 consultants can assist companies of any size to integrate Microsoft Office desktop and Microsoft Office 365 apps including Office Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and OneNote into a cohesive productivity solution that provides quick return on investment and promotes better business outcomes. Progent can help your company to integrate Office or Office 365 applications with each other and with additional core Microsoft platforms including SharePoint, Microsoft Exchange Server and Microsoft SQL Server running locally or in the cloud. Progent can also help you to resolve compatibility problems with different versions of Microsoft Office and can provide live online training to individual users or teams.
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small organization's production servers in an environment that delivers the highest level of availability and scalability and is also easy to migrate to another host. ProSight Virtual Hosting services are based on mature virtualization architectures that allow small businesses with mixed- platform IT systems to economize dramatically on the costs of capital equipment, infrastructure maintenance, and IT management while achieving enterprise-class fault tolerance and an unprecedented level of vendor independence.
Progent's Cisco certified wireless networking consultants offer economical remote and on-premises support for both legacy and current 802.11ac Aironet wireless APs and Progent can help you to design and manage Wi-Fi environments that incorporate indoor and outside/ruggedized Aironet APs.
Windows 8.1 is engineered to power devices ranging from smartphones and tablets to engineering workstations. An abundance of innovative capabilities, including touch screen support and iconic tile GUI, offer a wide range of benefits for organizations who understand how to put them to work. Progent's Windows consultants can assist get your business up the learning curve with Windows 8.1 and show you how to gain maximum business value from the operating system's many new and enhanced technologies.
If your company is developing UNIX-based software on a network that includes Windows-based processors, PCs, and office productivity products, Progent offers full-service IT outsourcing that frees you to focus on your field of strategic know-how while avoiding the continual distraction of maintaining your company information system. By using smart network monitoring and by providing remote and on-site assistance as your business needs it, Progent offers an economical solution for managing an IT system that features high reliability, security, and performance. Progent's developer support services include comprehensive it outsourcing, virtual infrastructure, online and on-premises service and troubleshooting, 24x7 monitoring, and Help Desk support.
Progent's Microsoft-certified engineers can help you to automate desktop change and update management by providing support for administration tools such as System Center Configuration Manager, Systems Management Server, and Windows Server Update Services.
The latest generation of Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer substantially more performance than Cisco's previous firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-premier CCIE network experts can assist your company to manage your current PIX or ASA 5500 firewalls or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, integrate, optimize, manage and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.
Exchange 2013 includes major improvements to the capabilities of Microsoft Exchange 2010 and introduces powerful innovations plus a redesigned structure. These improvements favorably impact key areas including manageability, availability, security and compliance, operational costs, collaboration, expandability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to evaluate the possible business benefits of migrating to Exchange Server 2013, create an efficient validation and rollout plan, and train your IT team to maintain your Exchange Server 2013 environment. Progent can also provide ongoing online consulting and support and management for Exchange 2013.
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to assess the business advantages of migrating to SQL Server 2017 and can help your organization to design and implement a smooth migration of your current SQL Server environment to any network model including local, cloud-based, or hybrid. Progent's consultants offer online or on-premises support services ranging from as-needed architecture review or debugging to end-to-end project management and co-management to make sure your SQL Server 2017 initiative is successfully completed on schedule and on budget.
Progent's Cisco certified networking experts have extensive experience helping Internet Service Providers to architect, deploy, manage, optimize, and debug high-availability, extensible connectivity environments suitable for public networks.
Configuration Manager 2016 automates application and device provisioning at scale, simplifies compliance settings control, inventories network resources, protects against company data leakage, provides network health monitoring, enables safe self service, and offers a single control mechanism for managing mixed-OS networks running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud experts can assist businesses of any size with any aspect of planning, implementing, operating and troubleshooting a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid environments.
Progent's UNIX platform consulting services offer small companies and developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of experience provides you with a convenient one-stop consulting firm to show you how to build and maintain a protected and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
If your company has a UNIX or Linux network or a mixed-platform IT environment, Progent's CISM, CISSP and ISSAP-premier security specialists can help your whole enterprise in a wide range of security topics such as security management procedures, security design and models, connection management systems and methodology, applications development security, business processes security, physical security, telecommunications, infrastructure and Internet security, and disaster recovery planning. CISM and CISSP define the core skills and worldwide standards of knowledge that information security professionals are expected to master. These accreditations offer executive management the confidence that those who have achieved their CISM, CISSP or ISSAP certification have demonstrated the background and theory to deliver effective security management and consulting services.
Progent provides national online help and consulting services for companies who run networks based on variants of the Linux OS or whose information systems include a mix of Linux platforms/Linux and Microsoft products. Online network consulting provides optimum return for your information technology budget by preserving user productivity and shortening the hours billed for computer repair services. Sophisticated remote access tools and experienced service specialists and engineers allow Progent to solve the majority of network problems without wasting time and expense by going to your location. In the vast majority of cases your network issues can be dealt with by telephone or via a mix of telephone support and online connectivity. Progent can make available Cisco certified CCIE infrastructure experts and CISA and CISM certified security professionals to help you with the most challenging network problems.
In addition to offering the expertise of Microsoft Dynamics GP (Great Plains) specialists, Progent has consultants experienced in Dynamics AX, Dynamics NAV, Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent offers programming, troubleshooting, management help, upgrade support, and one-on-one or group online training classes customized to meet your particular requirements. Progent's consultants also can help you integrate and support a protected, reliable network foundation to run your ERP, MRP and accounting applications.
Microsoft Lync 2010 supports IM, Real Presence, voice/video conferencing, desktop sharing, and both VoIP and traditional PSTN telephony. Lync Server 2010 can extend the capability of Microsoft Exchange Server, SharePoint Server and Office or cloud-based Office 365 and streamlines management via integration with Active Directory. Lync 2010 can also reduce expenses by eliminating VoIP equipment and subscription services, PBX systems, or conventional video conferencing solutions. Progent's certified IM and Presence experts offer remote and on-premises support to help you to maintain and repair your existing Lync Server 2010 deployment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also help your organization to plan and execute an efficient Skype for Business upgrade.
Progent's support specialists in Apple OS X and Microsoft Windows technology can show you how to integrate Apple Macintosh and Windows computers into seamless networks with full sharing and workgroup support. Enabling efficient cooperation among a mix of servers and desktops powered by Mac OS and Windows calls for extensive knowledge of and background with Apple Macintosh and Windows technology. Progent's background in Windows and Apple consulting makes it possible to provide world class support to companies that rely on these platforms to maintain their competitive edge. Progent can also help your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows network.
Progent's Cisco-certified wireless networking consultants can provide remote and on-premises consulting and troubleshooting services to help you to design, install, manage, tune, and repair Wi-Fi networks that incorporate Cisco's Meraki access points. Progent can also assist you to design and implement hybrid environments that combine on-premises and cloud-hosted resources and that deliver seamless connectivity, advanced protection, streamlined management, and consistent operation for all your mobile and desktop devices.
Email Guard by Postini provides constantly updated spam and virus blocking, data filtering, and protection from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini aggregator and support firm. If your organization is too small to purchase for a standard Postini license, you can still have the use of Postiniís Perimeter Manager technology through Progentís E-Mail Guard anti-spam and virus protection aggregation offering. Progentís certified e-mail protection professionals can help you develop an email safety strategy that incorporates spam filtering and anti-virus products and processes.
For enterprise project management support, Progent can provide the services of senior information technology professionals with decades of experience in IT management, program development, and business process design for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These proven IT managers offer project management skills to assist enterprise customers follow best practices to make sure strategic projects are completed on time and within budget.
Network monitoring typically entails tracking a system's resource utilization to help identify data traffic bottlenecks or fix hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free monitoring tools that work under Linux or UNIX and can be deployed to observe multi-OS environments where UNIX and Windows coexist. Progent's system support consultants can help you take advantage of both these programs to tune and repair your network. Progent's Linux support services offer small companies and programmers help with administering and supporting UNIX/Linux and Solaris systems that work with Microsoft-based products.
Fortinet next-generation firewalls (NGFWs) are leaders in delivering top performance for SSL inspection. Progent's Fortinet FortiGate firewall experts can assist your business to integrate your Fortinet security appliances to protect your digital assets at the network edge, within the data center, at branch locations, and in the cloud.
Progent's Microsoft-certified consulting experts have over a decade of experience planning, deploying, optimizing and repairing SCOM solutions and offer organizations of any size advanced online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help you to design a topology for Microsoft SCOM 2012 servers that delivers the performance and availability required to monitor your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to import and set up SCOM 2012 management packs based on leading practices for tracking network fabric as well as both Microsoft and 3rd-party applications and services. In addition, Progent can provide fast remote or onsite troubleshooting to assist you to fix critical problems detected by System Center 2012 Operations Manager.
Progent's Microsoft-certified consulting experts can assist you to assess the benefits of Exchange 2010 for your business and can help your IT staff to design and carry out an efficient migration to Microsoft Exchange Server 2010 from Exchange 2003 or Microsoft Exchange 2007 that will offer quick ROI by improving your productivity, cutting the cost of equipment and support, streamlining administration, and integrating your vital communications platforms.
Progent's certified failover clustering experts can assist businesses to evaluate the benefits of deploying Microsoft Windows Server 2012 failover clustering to build an advanced fault-tolerant/disaster recovery strategy, help your organization to design and deploy a Windows Server 2012 system, provide online and on-premises consulting services and technical support for failover clusters that include physical servers or virtual ones, and help you to automate the administration of clustered servers.
Progent's Microsoft consultants offer in-depth expertise in implementing, using and troubleshooting all versions of Project Server and can deliver a broad range of affordable online consulting services based on industry best practices to assist businesses of all sizes to receive all the benefits of this leading platform. Consulting support available from Progent include solution design, installation and upgrades, strategies for secure file and status sharing among onsite and offsite users, network optimization, and specialized webinar training.
Progentís Co-managed Call Center service makes it possible for your IT organization to share the load for Help Desk services seamlessly between your IT team and Progent's roster of veteran technical support technicians and subject matter experts. Progentís Help Desk Co-management service is a collaborative support solution built around the top shared professional services automation platform for handling service requests, ticket lifecycle, responsibility, status tracking, and metrics.
Progent can provide cost-effective online consulting to help you to design, deploy, and troubleshoot any aspect of your iOS and Windows integration solution and is available for short-term jobs to help you through specific technical roadblocks or long-term engagements to help you finish business-critical projects on time and within budget. Progent has experience in local, cloud-centric, or hybrid environments and can help you build or support a resilient, secure and efficient network infrastructure that is best suited to your mode of computing. Progent can also provide remote and on-premises training for individuals or groups to show you how to manage and use your iPhones and iPads in a secure, collaborative environment that optimizes the business value of your IT network.
Progent can assist your organization to deploy Cisco's infrastructure technology to build a solid basis for your local, private cloud, or hybrid-cloud data center and streamline operations in key areas including compute and storage utilization, security and compliance, versatility, availability, and recoverability.
Progentís Wireless Consulting Services provide a fast, economical option for companies of all sizes to configure, manage, monitor and repair the latest wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you plan and deploy hardware such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless messaging and web-based business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
System Center Configuration Manager automates software provisioning and updating, simplifies compliance settings management, inventories network assets, guards against corporate data leakage, provides network health reporting, enables safe self service, and offers a single point of control for administering mixed-OS networks running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud integration experts can help you with any aspect of planning, installing, using and repairing a System Center Configuration Manager solution for local, cloud-based, or hybrid networks.
Progent can assist small companies to move any part of their network infrastructure to the Microsoft Azure cloud. This can simplify network management and lower hardware expense. Microsoft Azure offers a comprehensive library of public cloud services and Progent can assist you to evaluate the benefits and restrictions of various cloud networking models you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises apps and resources and make sure that you avoid the common errors small companies make when migrating to the cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also show you how to prepare perimeter firewalls and IPsec VPN tunnels and to manage Apple iOS devices and Android handhelds.
Progent can assist small businesses to move all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT management and reduce equipment investments. Azure includes a comprehensive library of public cloud services and Progent can assist you to evaluate the advantages and limitations of different cloud computing models you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises apps and network infrastructure and ensure you avoid the typical errors small organizations make when moving to a public cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle user identity with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also help you to configure perimeter firewalls and IPsec VPN connections and to integrate Apple iOS devices and Android handhelds.
Cisco's Firepower Next Generation Firewalls provide a significant performance improvement compared to Cisco's previous-generation ASA 5500-X firewalls and offer centralized control of modern cybersecurity features such as application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can assist your organization to plan and execute a smooth migration to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower firewalls with Cisco's subscription-based security services to build and centrally manage network ecosystems that span local offices, data centers, and cloud resources.
Progent can assist your business in any and all facets of your upgrade to Microsoft Exchange Server 2016 including designing HA architecture for a local, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; specifying storage requirements for your virtual machines (VMs), mailbox databases and log files; configuring HLB for high-availability CAS services; designing, setting up and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client remediation with Office desktop or Office 365; and configuring Outlook on the web.
Microsoft Virtual Server, run on the Microsoft Windows Server 2003 operating system and based on technology originally produced by Connectix, provides the power necessary to accomplish server consolidation, software upgrade, and server quarantine tasks through virtualization technology in an enterprise-class computing network with high scalability, manageability, and availability. Microsoft has targeted Virtual Server 2005 at businesses wishing to improve operational efficiency in software development and testing, upgrading from legacy line-of-business applications, and hardware consolidation. Progent's professional Virtual Server experts can help your IT staff to assess and deploy MS Virtual Server.
Microsoft Lync Server Instant Messaging Online Troubleshooting
If your office computer system combines Linux platforms with Microsoft Windows, Progent can help you to incorporate your computers into a unified network that allows all your operating systems to coexist for simple management, transparent dataflow, high reliability, superior performance, and strong protection. Progent's Linux and Windows coexistence assistance offerings include network infrastructure integration and service, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, online network help and repair, on-site technical support, and Help Desk services.
Progent's certified SharePoint Server 2019 and SharePoint Online consultants offer affordable online and on-premises consulting expertise, application development, and troubleshooting services for organizations of any size who intend to upgrade to SharePoint Server 2019 or SharePoint Online from legacy versions of SharePoint. Progent can help customers design and execute an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud-based components into a seamless intranet solution.
Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to deliver web-based management and comprehensive protection for all your email traffic. The powerful structure of Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to external attacks and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a further layer of analysis for incoming email. For outbound email, the onsite gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The local security gateway can also help Exchange Server to track and safeguard internal email that originates and ends inside your security perimeter.
Lync Server 2013, now called Skype for Business, enables businesses of any size to build a centrally managed and protected communications ecosystem that supports a Bring-Your-Own-Device computing style with instant messaging, presence, audio/video and web meetings with application sharing, as well as IP-based and PSTN telephony enabled for a wide assortment of stationary PCs and handheld devices. Progent's certified Lync Server 2013 experts and network integrators can help you to assess the business benefits of Lync Server 2013, create an in-house, cloud-based (with Microsoft Lync Online) or mixed model suitable for your current and long-term plans, implement Lync Server 2013 in a way that expedites your return on investment, and deliver live online and onsite training to your IT staff and end users. Progent has expertise in key pieces of a Lync Server 2013 solution that include Windows Server, SQL Server and Exchange Server, and Progent can help your organization to combine Lync Server 2013 with key Office and Office 365 apps including Outlook clients and PowerPoint.
Office 365 Exchange Online lets you utilize cloud-based virtual machines, mailboxes and other Exchange infrastructure to lower hardware costs and administrative hassle. You can deploy Office 365 Exchange Online to run all your mailboxes, or you can set up a hybrid architecture that incorporates both local and cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide budget-friendly online technical support to assist your small businesses to evaluate the potential advantages of Exchange Online, design a solution that aligns with your business needs and budget, implement an efficient move from your current Exchange system to one that incorporates Exchange Online, train your IT team and users, and deliver ongoing consulting and troubleshooting.
Colocation sites make it possible for companies to share enterprise-class facilities for housing network hardware that supports vital applications. Progent's Microsoft and Cisco certified IT experts can assist your company with all facets of your colocation program including selecting and migrating to a colocation site, creating network architecture, specifying hardware, on-site and remote troubleshooting, establishing online network management, and training your support staff.
Progent can provide the services of an accredited consultant with an extensive background integrating products from the leading telepresence vendors including Cisco, Polycom, LifeSize and Radvision and can help you to plan, configure, expand, or maintain a video conferencing solution that preserves your current investment and maximizes the strategic value of your IT system. Progent can also provide the services of network infrastructure consultants able to help companies of any size to build and maintain a communications network that provides the performance, reliability, security, and expandability required to support your telepresence solution.
Progent can assist you to utilize Cisco's networking technology to build a robust foundation for your local, private cloud, or hybrid data center and improve operations in vital areas such as compute and storage utilization, security and compliance, manageability, availability, and recoverability.
Progent provides technical services for medium size businesses who have 100 to 250 network clients. The mid-size business or office has traditionally been an underserved part of the market for IT consulting services. The cost structures and service access practices of major outside support firms make them excessively expensive for the typical small company or small medium business (SMB), which commonly has a modest information technology budget with which to maintain an IT network whose complexity and capability are frequently comparable to the information systems of much bigger companies. Progent's support delivery model, which takes great advantage of online service, virtual office technology and 24x7 network monitoring, dramatically reduces the IT support expenses of an SMB while providing the mid-size organization with big-company support from certified, world-class consultants knowledgeable in a wide array of midsized business technologies. If your mid-sized company or small business is looking for the quality of IT support appropriate for a mid-size office without budgeting big-company prices, call Progent.
Progent has created special security packages designed to provide larger corporations an impartial and thorough network security evaluation from a team of premier security consultants. All Progent's network security evaluation packages feature a suite of services including network scans from within and from outside the network firewall, expert analysis of results by accredited security engineers, production of a report explaining the results, plus an interactive concise executive summary and an in-depth interactive review for internal network managers.
Progent offers the part-time or temporary assistance of a seasoned CIO who can offer strategic direction to assist you pick and maintain network technology to match your present needs and that can be a firm foundation for your growth. Progent's part-time or temporary CIO consulting services provide financial advantages to organizations who want to maximize the benefits from their IT expenditures but who are without the budget or unwilling to take on another executive-level manager to their head count. Because Progent is vendor-neutral, with a large staff of engineers certified to maintain all leading operating systems and connectivity technologies plus a wide selection and business software, Progent is in an ideal situation to offer unbiased recommendations as well as expert technical support for creating information systems that fit the particular requirements of your organization.
Nexus switches are intended to provide the performance, scale, resilience, virtualization support, capacity, data protection and manageability required to function as the foundation of a world-class data center. Progent's CCIE-certified Nexus switch experts are available to provide remote and on-premises consulting and troubleshooting services to help your IT staff to plan an efficient network topology, build pilot environments to confirm your switching solution, deploy Nexus switches, define and implement effective policies, run security vulnerability tests, set up advanced monitoring, fully utilize resources through virtualization technologies, troubleshoot switching and routing issues, optimize system performance, plan for expected growth, and take advantage of the advanced high-availability (HA) features available for Cisco's Nexus family of switches. Progent can also help you to migrate non-disruptively from legacy Nexus models or Catalyst switches to current Nexus switches.
Progent's certified Windows Server 2019 consultants can assist your organization to plan and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 delivers major enhancements in scale, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, availability, and Linux support.