Additional Topics of Interest
Development Group for Excel Reporting
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants offer a wide variety of online support services to help your organization to plan, program, test, install, administer, and debug applications based on any release of Microsoft Excel, including Excel 2016 and Office 365 Excel. Progent can help you to upgrade your existing Excel solutions to the newest versions of Excel, support Excel on iOS-powered iPhones and iPads and Android smartphones and tablets, and identify and fix compatibility problems between various releases of Office Excel. Progent offers on-demand support to clients who need a fast fix to a stubborn problem associated with Office Excel and Progent can also provide full project management support for upgrading or creating mission-critical application software built on Excel. Progent's affordable online training for Office Excel can be custom tailored to meet the special requirements of individual users or teams.
Blackberry Consultant Services
Progentís professionals provide experience in a variety of disciplines related to mobile networking including system infrastructure, Activesync, wireless security, mobile email, Windows Mobile, RIM Blackberry, and mobile application development. Progent's certified professionals can save your company time and expense by using their wireless experience to show you how to choose and integrate wireless networking technologies that make sense for your business. Progent can also tune your IT infrastructure so that wireless data devices perform more reliably.
Redundant Internet Online Troubleshooting
Progentís Disaster Recovery/Business Continuity (DR/BC) consultants offer in-depth backgrounds assisting small and mid-size organizations to reduce network downtime by offering cost-effective online consulting support for disaster recovery/business continuity planning, high-availability IT design, data backup and restore systems, and non-disruptive maintenance. Progentís business continuity consultants can help your company to develop and test a sensible business continuity strategy that matches your business needs and IT budget. Progentís disaster recovery specialists can help you to architect, implement, and support fault-tolerant technologies such as non-stop Internet access, virtualized servers, fail-over clustering, load balancing, continual off-site backup, and geographically dispersed hot backup centers.
CISA Certified Cybersecurity Audit Specialists
The CISA credential is a prestigious achievement that signifies mastery in information system security audit and control. Certified by ANSI, the CISA accreditation has consultants pass a comprehensive examination administered by the ISACA international professional group. Progent offers the services of a CISA-Certified Cybersecurity audit consultant able to assist businesses in the fields of information systems audit services, IT governance, network assets and architecture lifecycle, information technology service delivery, protection of data resources, and business continuity preparedness.
Live Communications Server 2007 Services
Microsoft Communications Server delivers Instant Messaging and Real Presence in an extensible, enterprise-grade solution offering advanced protection, seamless integration with other Microsoft products, an expandable, industry-standard development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. The product offers lower costs and elevated business efficiencies, increased worker output, and better intellectual property security. MS Communications Server 2007 has been superseded by Lync, which in turn has been replaced by Skype for Business. Progent's certified unified communications experts offer online and onsite support and troubleshooting help for your Office Communications Server environment and can help you to evaluate the costs and benefits of migrating to Skype for Business. Progent can also assist you to design and carry out a smooth migration that will add business value to your IT system
SPA300 Series IP Phone Support and Help
Progent's CCIE-certified networking consultants offer high-level support for Cisco Unified Communications Manager (formerly CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.
Microsoft Help Desk Support and Setup
Progent's Virtual Helpdesk support services are a seamless expansion of your internal IT support staff. This can include high-end call center services such as a dedicated phone number with customer-specific greeting. Progent will also rout calls directly to staff members who are specially set up and trained to support your needs. In addition, Progent's Help Desk staff can use trouble tickets from any customer trouble ticket software for smooth integration with your internal network services group. Advantages of Progent's Virtual Network Support Help Desk services include professional Microsoft Helpdesk expertise the moment you call, transparent extension of your in-house resources, front-line support for urgent client problems, and by-the-minute billing.
SCVMM 2012 Backup and Recovery Help and Support
Progent can assist organizations of all sizes to adhere to best practices to set up SCVMM 2012 hosts, fabric, storage, and libraries; design, integrate, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class reporting. Progent can assist your company to upgrade from an earlier version of SCVMM or from another management system, and Progent can help you to enhance and repair your existing SCVMM ecosystem to make sure you get the highest possible business value.
Computer Consulting for SCDPM 2012 and Azure Backup
Progent's Microsoft-certified consultants can provide remote or in-person support to assist companies of any size to plan, implement, manage, and troubleshoot a backup-and-restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from older versions of SCDPM or from a different backup system, and Progent can integrate your Data Protection Manager deployment for onsite, cloud, or hybrid datacenters. Progent offers occasional help for fixing especially stubborn problems, or full project management support. Progent can also assist your business to incorporate SCDPM 2012 into an enterprise-class disaster recovery strategy.
Monitoring and Reporting Computer Consulting
Progent's Microsoft-certified consulting experts have more than 10 years of experience designing, implementing, optimizing and fixing Microsoft SCOM solutions and offer organizations of all sizes advanced online or onsite consulting support for SCOM 2012. Progent can assist you to design a topology for Microsoft SCOM 2012 servers that provides the performance and resilience needed to watch over your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent can also help you to install and customize SCOM 2012 management packs according to best practices for tracking network infrastructure and both Microsoft and 3rd-party apps and services. Also, Progent can provide responsive remote or on-premises technical support to help you to fix critical issues detected by Microsoft SCOM 2012.
IT Consultants for prime infrastructure
Progent can help your business to configure Cisco wireless LAN controllers to manage Wi-Fi LANs of any size. Progent can help you to maintain and troubleshoot your existing Cisco-based Wi-Fi solution or implement a smooth upgrade to Cisco's modern wireless controller solutions.
Exchange 2000 Server Support and Setup
Progent is one of the most experienced IT support firms for integrating email systems based on Microsoft Exchange 2000. Progent is skilled in helping small and mid-size companies get all the advantages of Exchange 2000 for common scenarios including updating from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 Server management.
Windows 7 64-bit Upgrade Integration Services
Progent's certified consultants can provide remote and onsite consulting expertise to help you to administer, support, and troubleshoot PCs powered by Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, security and compliance, backup and restore, remote access, mobile device management, Wi-Fi network design, and remote system monitoring and alerts.
CCIE Certified Network Consultants for Cisco Virtual Private Network
Cisco's network security and offsite access products for small companies offer a comprehensive range of easy-to-administer security solutions to help protect your local and remote network infrastructure. Cisco's VPN product family features switches, firewalls, intrusion detection devices and VPN concentrators. Progent's professional staff of consultants includes experienced engineers with Cisco's CCIE and CCNP certifications who can assist your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and other Cisco security technologies that fit most closely with your business objectives.