Microsoft Lync Server ConsultingMicrosoft Lync Server 2010, formerly called Office Communications Server and Live Communications Server, and currently called Skype for Business, allows you to take control of Presence and Instant Messaging (IM) while providing an advanced platform for unified communications that can save time and money while improving productivity and teamwork. Microsoft Lync Server offers a consistent user experience that spans desktop and laptop PCs, smart phones, and web browsers and allows users to communicate, collaborate, and share information from within the Lync desktop client, from Microsoft Office programs including Outlook, Word, Excel, and PowerPoint, or from custom applications and workflows.

Lync Server 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop sharing, and both IP-based and PSTN telephony. Lync Server 2010 can extend the functionality of Microsoft Exchange Server and SharePoint and simplify management through integration with Active Directory. The extensive capabilities of Lync Server 2010 can also save capital and operational costs by replacing VoIP hardware and subscription services, PBX systems, or legacy video conferencing solutions.

Progent's Microsoft-certified consultants can provide online and on-premises support to help you manage and troubleshoot your current deployment of Lync Server 2010. Progent can also assist you to evaluate the benefits of upgrading from Lync Server 2010 to the latest release of Skype for Business, which is Microsoft's renamed and revamped version of the product. Progent can also help you plan and carry out a smooth Skype for Business migration from a legacy version of Lync. In addition, Progent can help you integrate your unified communications environment with Microsoft Exchange, SharePoint, and SQL Server, show you how to use Lync or Skype for Business to enhance the collaborative capabilities of Microsoft Office and Office 365 applications, and provide custom online training for individuals or groups.

Overview of Microsoft Lync Server 2010
Microsoft Lync Server 2010 SupportThe hit-or-miss nature of phone and voice mail systems and the sporadic delays inherent in email can result in wasted time and lost opportunities. This has contributed to the wide-spread, and often uncontrolled, adoption of IM technology to help people get in touch with one another quickly regardless of location or circumstances. But this means yet another mode of communications for users to monitor and IT administrators to manage.

A complementary solution for reducing communications latency is Presence technology. Presence allows people to publish their availability status and helps colleagues determine the best time and method to contact them. Rich Presence technology removes most of the guesswork and latency out of getting in touch. The challenge for IT managers is how to allow Presence to surface within the natural workflow of a business so that users don't give back the time-saving benefits by being forced to master yet another software application or dramatically alter the way they do business.

The key to Lync Server 2010's business value is that it leverages the collaborative benefits of IM and Presence across multiple software applications, business functions, and computing devices by providing a single, standardized, manageable, secure, and scalable platform that integrates easily into existing IT infrastructure. Lync Server 2010 universalizes access to IM and Presence through its integration with mainstream applications such as Microsoft Office and SharePoint and by supporting Windows, Apple Mac, and Linux desktops as well as Android phones, iPhones, Windows Phones, BlackBerries and other web-enabled smart phones. Lync Server 2010 also utilizes IM and Presence to enhance or replace core communications solutions including IP-PBX systems and video conferencing.

Lync Server 2010 allows users to publish their availability status (e.g., Available, Busy, Off Work, In a Meeting) and how they can be reached. Lync Server 2010 supports advanced user information including a contact's picture and location. This status information is available wherever a user's name appears such as in an email message or on a team web site. Presence status can also be displayed and messages can be launched within a Microsoft Office application such as Excel or Word by hovering over the Presence icon. This provides a click-to-contact capability that streamlines communication without disturbing familiar workflows.

Lync's native integration with Active Directory simplifies management by doing away with the requirement to establish separate databases for users and policies, Lync's use of Role Based Access Control (RBAC) makes it easy to assign roles and scopes to various administrators.

Major Features of Microsoft Lync Server 2010
Microsoft Lync Server 2010 offers a rich array of features that enhance the usability and manageability of collaborative tools in the areas of Presence and IM, Unified Conferencing, and Enterprise Voice.

Presence and IM

  • Microsoft Office and SharePoint Support: A Presence icon allows users to access Presence information and start a conversation with a single click from SharePoint sites and from within Outlook, Word, Excel, PowerPoint, and other Office applications
  • Custom Presence States: Managers can create business-specific Presence such as In Court
  • Privacy Settings: Users can control what Presence information is available and to whom
  • Contact List: Contacts can be sorted by groups, status, and relationships, and list settings can be customized to view photos, presence, and status.
  • Contact Grouping: Users can tag contacts to receive automatic change-of-status notifications.
  • Contact Card: A new Contact Card accessible from Office applications can display individuals, distribution and personal groups, and instant messaging agents, and can show pictures, location, notes, and communication options.
  • Unified Contacts: Contact identities are consolidated and stored in Exchange and shared among Lync Server 2010, SharePoint, and Exchange Server 2010.
  • Conversation History: IM history can be stored for auditing and old conversations can be revived with a click.
  • Federation: Presence and IM functionality can be extended to external Lync Servers and IM can include public IM networks.
  • Web Access: Outlook Web App and Lync Web App provide access to Presence, IM, and contact lists.
  • Mobile Access: Communicator Mobile allows Presence updates and IM on mobile devices.
  • Mac Support: Communicator for Mac 2010 works with Lync Server 2010 for Presence and IM, calendar free/busy information, rich Presence in Microsoft Office 2011 for Mac, desktop sharing, and PSTN dialout.
  • Group Chat: The Lync Server 2010 Group Chat console provides chat room lists, chat history search, and new posts alerts while supporting Presence, IM, text, graphics, files, links, and emoticons.
  • Skill Search: SharePoint integration allows users to search for experts based on experience, interest, or group membership.
Unified Conferencing
  • One-click Conferencing: Outlook 2010 integration and Communicator Mobile both allow users to schedule, begin, or join a meeting with a single click.
  • Active Directory-based Authentication: Conference set up options include open or closed authentication against Active Directory or anonymous participation based on an ID and password. Lync 2010 users can join with one click, skipping PIN, password, or meeting ID.
  • Video Conferencing: Enhanced support for a broad range of webcams and other video technology simplifies video conferencing.
  • Support for Non-PC Users: Conference participants without a PC can dial in via an access number and optional PIN or use a Lync 2010 Phone Edition device authenticated against Active Directory.
  • Panoramic View: The Lync 2010 client can display a 360 degree panorama of a meeting site and Lync 2010 Server can detect and highlight the active speaker.
  • HD Video: The Lync 2010 client supports high-definition video for peer-to-peer calls.
  • Whiteboarding: Lync 2010 allows presenters to broadcast pages populated in real time with drawings, text, flow charts, diagrams, cut-and-paste objects, and annotations to create slides that can be saved or printed.
  • Desktop and Application Sharing: Conference presenters can use Lync 2010 to send real-time broadcasts of selected portions of their desktops, applications, visuals, web pages, and documents. Presenters can also send keystrokes and mouse activity, and can selectively delegate control to participants.
  • Meeting Recordings and Playback: The Lync 2010 client makes it possible to record meetings and presentations to a WMV file or in a Lync recording format, and to publish all or parts of a meeting that can include any combination of audio, video, IM, and shared content.
Enterprise Voice
  • Enhance or Replace a PBX: Lync Server 2010 offers comprehensive IP PBX functionality (e.g., click to call, call waiting, hold, release, forward, transfer, divert to voicemail, park, reverse number lookup) enhanced with IM, rich Presence, and conferencing.
  • Telephony Management: Integration with core platforms such as Active Directory and Microsoft SQL Server support critical PBX management functions including dial plans, call authorization, and detailed call records.
  • External Access without VPN: Lync Server 2010 can provide advanced PBX services to users outside the office without requiring a Virtual Private Network connection.
  • Simultaneous Ring: Incoming calls can ring all of a user's endpoints at the same time and can optionally generate IM call notifications. A user can add one independent PSTN number such as a home phone.
  • Device Switching: Users can specify a primary endpoint device and can use a drop-down menu in the Lync 2010 client to switch between devices in the middle of a conversation without disrupting the call.
  • Manage Multiple Calls: Users can answer and initiate calls in parallel via separate Lync 2010 conversation windows and manage the calls with the Current Conversation list.
  • Multi-media Calls: For calls between Lync 2010 clients, options include text, video, and desktop sharing.
  • Secure Access: Lync Server 2010 endpoints can encrypt voice and media via TLS and SRTP security without requiring VPN connections.
  • Single Number Reach: Users can use a single phone number for desk phones, PCs, and mobile handsets, while outbound calls from these devices can share the same caller ID..
  • Call Logs: An optional call log can be stored in the Conversation History folder of Outlook 2010 for tracking all of a user's incoming and outgoing calls.
How Progent's Consultants Can Help You with Lync Server 2010
Progent's Microsoft-certified consultants can help you manage and support Lync Server 2010 as your enterprise-wide solution for Presence, IM and conferencing. Progent can also help you design and implement an efficient Skype for Business upgrade in order to integrate Presence, IM and conferencing closely with SharePoint, Exchange, SQL Server, Active Directory, and Microsoft Office and Office 365. Progent's wireless mobility consultants can help you build a secure and manageable BYOD solution by providing services that include iPhone and iPad integration, Android phone and tablet consulting, and RIM BlackBerry expertise. Progent can help set up Lync Server or Skype for Business to work with your existing PBX and VoIP solutions or plan a staged phase out of your legacy telephony system as you adopt Microsoft's latest unified communications technology.

Progent's Cisco-certified CCIE network engineers can help you design and support a robust network infrastructure that provides the performance and reliability required for your Lync Server solution, and Progent's network security consultants can help you define and enforce company-wide security policies for Presence and IM applications based on industry best practices.

Progent's business continuity professionals can help you take advantage of Lync Server 2010's ability to be split across two geographical separate sites so that your Lync Server environment can survive a catastrophic data center breakdown, and Progent's Data Protection Manager experts can help you devise and test a backup/restore solution that minimizes business disruption and data loss in case of a network failure.

Progent's Technical Response Center (TRC) can provide on-line support for IT managers responsible for maintaining Lync Server and the TRC also offers Helpdesk services for end users. Progent can train administrators and users to manage and operate Lync Server 2010 and the Lync 2010 client to maximize the business value of Microsoft's Presence and IM technology.

In order to get in touch with Progent about engineering support for Microsoft Lync Server 2010, call 1-800-993-9400 or visit Contact Progent.

Progent's Support Services for Microsoft Server Technology
For small businesses across the U.S., Progent's Microsoft-certified experts can provide computer help and professional consulting services for the entire array of Microsoft .NET servers and Microsoft Windows Servers. Progent's planning, installation, update, and consulting capabilities include network design, configuration, and administration help for project analysis and documentation, on-site and off-site technical support and system diagnosis, Standard Call Center Services or Co-managed Help Desk Call Center Services, certified security expertise, turn-key outsourcing, and ProSight Virtual Hosting services.

If your company requires fast online support from a Microsoft certified engineer, go to Progent's Urgent Online Computer Support.

Read more details about Progent's Consulting and Support Services for Microsoft .NET Servers.

An index of content::

  • After Hours Microsoft Project Server Reporting Consulting Top Rated Microsoft Project Server Development Companies
  • Akron Avaddon Crypto-Ransomware Data-Recovery Akron Conti Crypto-Ransomware Rollback Akron, OH, U.S.A.
  • At Home Workers Consulting Services near Irvine - VoIP Systems Consulting Irvine Newport Beach California 24-7 Remote Workers Irvine Assistance - IP Voice Technology Consulting Irvine Newport Beach California
  • At Home Workers Consulting near Fremont - Cloud Solutions Consultants Fremont California At Home Workforce Consulting and Support Services near me in Fremont - Cloud Technology Expertise Fremont California
  • Atlanta Ransomware Negotiation Consultants Atlanta Ryuk Ransomware Negotiation Support Decatur - Buckhead - Norcross, US

  • Technical Consultant SQL Server 2012 Migration
    SQL Server 2012 xVelocity Online Technical Support

    Progent can provide the support of certified consultants and experienced database application programmers, database administrators, project management experts, network infrastructure architects, business continuity specialists, and security consultants to help you to assess the likely benefits of SQL Server 2012 for your organization, install test environments at your site or at Progent's test lab, plan and execute out an efficient transition to SQL Server 2012 from previous versions of SQL Server or from legacy database platforms, and configure a cost-effective and safe network infrastructure that lets you realize the full business benefit of SQL Server 2012.

  • Baltimore, MD Work from Home Employees Guidance - Baltimore - Endpoint Security Solutions Consulting Experts Baltimore Remote Workforce Cybersecurity Systems Consultants Baltimore Towson

  • 64-bit Upgrade Onsite Technical Support
    64-bit Migration Consultants

    Progent's Microsoft-certified consultants can help you design, document, carry out, manage, and troubleshoot a network-wide move to 64-bit server and client OS software and applications. Progent can help you pilot your 64-bit environment to make sure it supports all of the key 32-bit applications that you intend to keep plus the latest 64-bit versions of applications you plan to run.

  • Open Now Lync Server 2013 dial plans Engineer
  • BlackBerry Synchronization Network Support Toronto-Mississauga Troubleshooting BlackBerry Email
  • Setup and Support Microsoft Lync Server 2013 IM
  • Buffalo, NY Configure Buffalo Computer Support Consultants
  • CISSP Firewall Network Install Rockville-Montgomery County Security Compliance Audit Rockville-Germantown, Maryland, United States
  • Career Network Remote Support Corpus Christi, South Texas ISSAP Consulting Remote Support Job Corpus Christi
  • Centennial-Highlands Ranch, Colorado Centennial Hermes Crypto-Ransomware Recovery Centennial Ryuk Ransomware Infection Recovery Example Centennial-Arapahoe County, CO
  • Cisco CCVP Engineer Job Opportunities Jacksonville, Duval County, United States Emergency Microsoft Support From Home Job Jacksonville Arlington
  • Computer Networking Small Business Small Office Consulting Companies
  • Computer Specialist Exchange 2010 Server San Fernando Valley 24/7 Exchange Server 2013 Computer Expert Glendale, CA
  • Detroit Crypto-Ransomware Sodinokibi Susceptibility Assessment Motor City Detroit Ransomware MongoLock Susceptibility Assessment Detroit, Wayne County

  • Dynamics GP Development Consulting Services
    Immediate Dynamics GP VBA Consult

    Progent's seasoned application designers and software developers can assist your business to create customizations to Microsoft GP that support the special needs of your organization without losing the advantages of Windows integration and connectivity. Progent can also provide expertise with a variety of development technologies that can be utilized to create user-interface and data integrations with Microsoft Dynamics GP. These tools include Dexterity, Modifier with VBA, Visual Studio Tools for Microsoft Dynamics GP, Extender, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.

  • Exchange IT Consulting Company New Mexico Exchange Outsourcing Albuquerque, NM, Las Cruces, NM, Santa Fe, NM, Rio Rancho, NM
  • Lync Server 2013 and Exchange UM Server Technology Professional
  • Fort Worth North Texas Fort Worth Hermes Crypto-Ransomware Cleanup Metroplex Fort Worth Ryuk Crypto-Ransomware File-Recovery
  • Help and Support Temporary IT Staffing Temporary IT Admin Staffing On-site Support
  • Immediate Remote Workers San Jose Consulting - Setup Consultants Offsite Workforce San Jose Consultants - Infrastructure Consulting Experts Silicon Valley
  • Indianapolis, Marion County Gentoo Linux, Sun Solaris, UNIX Remote Support Services Gentoo Linux, Sun Solaris, UNIX IT Consultants Indianapolis, IN
  • Largest Santa Rosa Nephilim Ransomware Remediation Santa Rosa Nephilim Crypto-Ransomware Remediation
  • Los Angeles County Immediate Grand Rapids Nephilim Crypto-Ransomware Rollback Grand Rapids Avaddon Crypto-Ransomware Business-Recovery Glendale, Los Angeles County

  • Progent's Management IT Service
    Immediate Progent's Management Team Security Consulting Company

    Progent's management team includes seasoned professionals with years of background delivering network consulting, technical support, and strategic information system planning to businesses ranging in size from startups to Fortune 500 companies. Great support requires great personnel, and Progent stands out by having put together a management staff able to provide customers with the top service value in the industry.

  • Mather Tech Support Outsource Install Folsom
  • Microsoft Dynamics GP (Great Plains) Bristol Vender - Business Intelligence Development Bristol Dynamics GP Partner in Bristol - Recovery Experts Bristol, Britain
  • Microsoft Dynamics GP-Great Plains Savannah Supplier - Business Intelligence Outsourcing Savannah Georgia Savannah MS Dynamics GP Training Support Services Chatham County Georgia
  • Microsoft and Cisco Software Consultants Fontana Cisco CCIE Outsourcing Companies San Bernardino County California
  • Napa Nephilim Ransomware Settlement Negotiation Experts St. Helena, Calistoga Napa Ransomware Negotiation Support Napa, CA
  • Norfolk Conti Crypto-Ransomware System-Rebuild Norfolk, VA, United States Norfolk Hermes Crypto-Ransomware Repair Norfolk, VA
  • Online Troubleshooting Red Hat Linux, Solaris, UNIX Ted Stevens Airport Anchorage ANC Debian Linux, Solaris, UNIX IT Consultants Anchorage Alaska, United States
  • Parsippany-Troy Hills, New Jersey Parsippany At Home Workforce Endpoint Security Solutions Consulting Services 24-Hour Remote Workforce Parsippany Expertise - Network Security Systems Assistance Parsippany-Wayne, United States
  • Phobos Ransomware Hot Line Parana, Maringa MongoLock Ransomware Hot Line
  • Remote Server Management Consultant Automated Desktop Inventory Consultant Services
  • Remote Support Services SCCM 2012 Device Management Microsoft Certified IT Consultant SCCM 2012 Asset Management
  • Reston Work at Home Employees Help Desk Call Center Solutions Consultants Reston Reston, VA Remote Workers Reston Consulting and Support Services - Help Desk Call Center Outsourcing Consulting Services
  • SQL Server 2012 System Support Saddle Brook-Moonachie Technical Support Company SQL Server 2014 Saddle Brook-Moonachie, NJ
  • Sandy Springs Ransomware Ryuk Preparedness Testing Sandy Springs, Georgia Sandy Springs-Cobb County Sandy Springs Crypto-Ransomware Maze Preparedness Review
  • Scottsdale, AZ After Hours Scottsdale Ransomware Hermes Susceptibility Evaluation After Hours Scottsdale Crypto-Ransomware Computer-Virus Audit
  • Security Consulting Companies Campinas, SP Migrations Campinas, Brazil

  • Service Desk Management Support Remote Support Services
    Helpdesk Management Services Technical Support

    Progent's Network Help Desk Outsourcing Services for desktop support are intended especially for small businesses who require immediate access to a Help Desk Call Center with expert telephone support and full escalation capability but who must work within a restricted IT budget. Key components of Progent's Help Desk Outsourcing Support Services include: Helpdesk Support, Secure Remote Access Provisioning, Initial System Evaluation, Expert Escalation, Virtual Help Desk Services, Per Minute Billing, and Help Desk Applications Selection and Deployment.

  • Security Consulting New Orleans CISSP Cybersecurity Team New Orleans
  • Shreveport Avaddon Ransomware Business Recovery Caddo Parish Louisiana Shreveport Crypto-Ransomware Malware Recovery Shreveport Barksdale Air Force Base
  • Lync Server 2013 Reverse Proxy Server Technology Professional
  • Shreveport Microsoft Dynamics GP Upgrade Consultants Shreveport, LA Dynamics GP Dealer near me in Shreveport - Business Intelligence Support
  • St Louis Top Quality St. Louis Hermes Ransomware System-Rebuild St. Louis Phobos Crypto-Ransomware Rollback St Louis St Charles Jefferson Franklin, USA
  • Support Remote Workforce Network Infrastructure Work at Home Infrastructure Computer Engineer

  • Live Online Windows 10 Training Professional
    Live Online Office Excel Instruction

    Progent offers live remote training for a range of desktop apps and environments such as Office and Office 365 Excel, Word, Publisher and Visio plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Online instruction provides the benefits of conventional physical classroom seminars, such as immediate interaction between students and teachers, but avoids the costs of transportation and the challenge of trying to synchronize the schedules of multiple workers. Offered to single students or classes of any size, Progent's virtual training permits the trainer to conduct the seminar from a remote facility and the clients can be dispersed across an office or across the country. Virtual training deploys proven teaching aids such as virtual white boards, real-time questions, and shared desktops. Sessions can be short and personalized to specialized topics or extended in time and wider in scope.

  • Suse Linux, Solaris, UNIX Support and Integration Research Triangle North Carolina CentOS Linux, Sun Solaris, UNIX Consulting Services Raleigh Durham Chapel Hill
  • Tukwila Work from Home Employees Support Consulting Experts Tukwila-SeaTac, Washington Tukwila Remote Workers Support Expertise Tukwila-Lakewood, WA
  • Lync Server 2013 Front End Server Specialist
  • Windows 2019 Server Networking Consultancy Services Windows Server 2012 Technical Consultants Uberlāndia, State of Minas Gerais
  • Work at Home Employees San Francisco Guidance - Endpoint Security Systems Consulting and Support Services San Francisco Bay Area, US At Home Workforce San Francisco Consulting Experts - Security Solutions Consulting and Support Services San Francisco

  • Emergency Security Audit Engineer
    Services Wireless Security

    Progent offers expertise for security auditing utilities such as Microsoft Baseline Security Analyzer for running a variety of automatic network testing scans to uncover potential security problems. Progent has broad knowledge of security analysis tools and can show you how to understand audit reports and respond effectively. Progent can help you design protection into your company processes, configure scanning applications, plan and deploy a secure network architecture, and suggest policies to optimize the security of your IT system. Progent's security professionals are able to show you how to set up a firewall, implement safe remote access to email and data, and install virtual private network. Progent's accredited security experts can validate the security of web-based software and can run comprehensive security evaluations of enterprise-wide security to determine your company's compliance with recognized industry security standards such as HIPAA, NIST, and ISO 17799.

  • Work from Home Employees Consulting near Monterey - Call Desk Solutions Consultants Monterey County Monterey County Offsite Workforce Consulting Services near me in Monterey - Call Desk Outsourcing Expertise

  • © 2002-2021 Progent Corporation. All rights reserved.