Progent is among the most expert network consulting firms for integrating email and messaging solutions based on Exchange 2000 Server. Progent specializes in helping small companies derive the full benefits of Exchange Server 2000 for typical situations including upgrading from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and using managed services for your Exchange 2000 administration.
Progent provides a selection of network support bundles for small businesses. These IT outsourcing and network monitoring solutions are based on the anticipatory problem handling capabilities of System Center Operations Manager, a next-generation network and system management software platform that tracks the reliability, throughput, and security of your network and isolates potential troubles before they can bring down your system. With Progent's economically priced IT service programs, small companies can choose a basic co-sourcing package built around Operations Manager with network monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package.
Progentís certified experts provide small and medium size businesses enterprise-grade consulting support for SMS Server 2003 and Configuration Manager 2007, Microsoft's standard tools for change and deployment automation. System Center Configuration Manager is Microsoft's new name for the update management platform formerly called SMS Server. Configuration Manager 2007 offers a range of new features to SMS Server 2003 such as full automation, built-in Vista Microsoft Windows Server 2008 awareness, NAP security support, and boot image management. Progentís Microsoft certified consulting professionals can show you how to use SMS or Configuration Manager 2007 effectively for streamlined OS and application software deployment, security patch control, software tracking, and licensing reconciliation. Progent's consultants can also help your company to move efficiently from Microsoft Systems Management Server to System Center Configuration Manager 2007.
Progent's ProSight Email Guard uses the technology of leading information security companies to deliver web-based management and comprehensive security for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from making it to your network firewall. This reduces your vulnerability to inbound attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a deeper level of analysis for incoming email. For outbound email, the local security gateway provides AV and anti-spam filtering, DLP, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays inside your security perimeter.
Progent's Apple Mac support consultants can help you with a wide range of network foundation issues including network architecture, off-site and mobile connectivity, internetwork communication, protection, and emerging technologies such as Voice over IP and fast wireless connectivity. For company networks built exclusively on Mac OS X or for systems that use a combination of Mac, Linux/UNIX and Windows powered servers and workstations, Progent has the experience and size to handle the complexity of designing, configuring, and maintaining a system infrastructure that is robust, safe, productive and supportive of your business goals. Progent can help you deploy Appleís Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage systems, and Xsan storage area network solution. Progent can also give you access to skilled experts to help you with Cisco routers and switches.
Progent can assist you to deploy Cisco's networking products to create a solid basis for your onsite, cloud-centric, or hybrid data center and improve operations in key areas including compute and storage consolidation, security and compliance, manageability, availability, and recoverability.
System Center 2016 Data Protection Manager (SCDPM 2016) provides automatic backup and easy recovery capabilities for Microsoft-based networks. SCDPM 2016 delivers application-aware backup for critical platforms like SQL Server, Exchange Server and SharePoint, backs up Windows and Linux virtual machines, works with virtual machines running on Windows Hyper-V as well as VMware, and can use Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified experts can assist organizations of all sizes to design, deploy, manage, and troubleshoot a multi-site backup/restore system built around SCDPM 2016. Progent can assist you to upgrade from an older release of DPM or from an outdated solution, and Progent can tune your SCDPM 2016 environment for on local, colocated, cloud-based or hybrid deployments. Progent offers online or onsite support and can provide as-needed guidance to help you through challenging issues or provide end-to-end project management support to help you finish your SCDPM 2016 deployment on schedule and on budget.
Progent's Microsoft-certified consultants can help organizations of any size to adhere to leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and libraries; design, integrate, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can assist you to move from an older release of SCVMM or from a third-party management platform, and Progent can assist you to enhance and repair your existing SCVMM 2012 environment to make sure you realize maximum business value.
Progent's expert support team can show you how to design and implement an efficient in-place Exchange Server 2007 migration strategy that minimizes network downtime, simplifies ongoing support demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multiple server or multi-site migrations, Progent has the knowledge and experience to finish your project quickly and affordably. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and consulting offerings include assistance with the integration of outside vendor enhancements of Exchange 2007 Server that are best aligned to your business goals.
Progent's Microsoft-certified consulting experts can assist businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from an earlier release of Windows. Online and on-premises assessment and upgrade services for Windows 10 available from Progent include ROI analysis, project supervision, application and driver compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile management and synchronization, teleworker access, security and compliance, automated provisioning and administration, network infrastructure design, wired/wireless convergence, business continuity planning, webinar training for network management staff and users, and ongoing consulting support.
Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management tools and is intended to offer a centralized solution for configuring and administering virtualized datacenters across hybrid networks that can incorporate on-premises and hosted datacenters and Azure publics cloud resources. Progent's SCVMM 2016 consultants can assist organizations of any size with all facets of building, deploying, and maintaining a SCVMM 2016 solution. Progent can review your virtualization topology, help you upgrade efficiently from older versions of Virtual Machine Manager, develop processes for creating and installing VMs and VM hosts, implement high-availability compute and storage clusters, connect your private cloud infrastructure with public cloud services, set up virtual switches and load balancers, write and debug PowerShell scripts, and help you assess the potential advantages of new capabilities like Storage Spaces Direct and Host Guardian Service. Progent's certified virtualization professionals can provide advanced Windows Hyper-V consulting and VMware ESXi support.
ProSight Enhanced Security Protection managed services offer ultra-affordable in-depth security for physical servers and VMs, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and reacting to cyber assaults from all vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, endpoint control, and web filtering through cutting-edge technologies packaged within one agent accessible from a unified control. Progent's data protection and virtualization consultants can assist your business to design and configure a ProSight ESP environment that addresses your organization's unique requirements and that allows you prove compliance with legal and industry data protection regulations. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require immediate action. Progent's consultants can also help your company to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack such as ransomware.
The Help Desk support model used by Progent offers small and midsize organizations an dependable option to reliance on freelance consultants by offering extensive technical knowledge accessible to multiple engineering teams, optional 24x7 access to urgent help, escalation capability to top-level experts for solving even the most intractable issues, service consistency and dependability, prompt follow through enforced by seasoned IT service managers, a selection of convenient mechanisms for requesting support jobs, and a high level of process visibility enabled by trouble ticket updates and available via a web portal.
ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior machine learning tools to guard endpoint devices and servers and VMs against modern malware attacks like ransomware and email phishing, which routinely get by legacy signature-matching anti-virus tools. ProSight Active Security Monitoring protects local and cloud resources and offers a unified platform to manage the complete malware attack lifecycle including blocking, identification, containment, cleanup, and forensics. Key features include one-click rollback with Windows VSS and real-time network-wide immunization against new threats.
Progent's Microsoft-certified ISA Server consulting experts have broad experience developing Microsoft-based security solutions for information systems with multiple locations, remote workers, and mission-critical eCommerce applications. A Progent ISA Server consultant is ready to help your small or mid-size business plan and deploy a configuration of ISA Server 2004 that supports your IT protection requirements without limiting your productivity.
Progentís Microsoft-premier engineers can help your organization to update your workstations from 32 bits to 64 bits. Progent can help you to understand the risks and benefits of migrating to 64-bit PC desktop computing, design an affordable upgrade strategy that minimizes business interruptions, and offer inexpensive, expert remote help to aid your organization to install 64-bit desktop software and applications on your current hardware.
SQL Server 2008 offers powerful, familiar tools to computer professionals as well as to information workers, lessening the difficulty of designing, integrating, administering, and accessing enterprise information and analytical programs in environments ranging from mobile devices to corporate data systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2008 call for a network consultant with hands-on expertise and broad knowledge in planning and deploying information-based, end-to-end business IT solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft technology, ensures you success in planning, deploying and managing Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET platform.
Progent practices knowledge transfer from Progent's consultants to customers. By teaching customers to handle problems that are within their comfort zone, Progent can focus on offering high-value services where Progent faces few competitors. Mid-size businesses who utilize trusted independent consultants or who employ internal IT personnel benefit when Progent passes on information about critical technology and tested processes to make their networks more reliable, secure, and productive.
Progent is one of the most qualified network consulting firms for designing email solutions powered by Exchange 2000. Progent is skilled in helping small and mid-size companies receive all the advantages of Microsoft Exchange 2000 under typical scenarios such as upgrading from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 Server support.
Progent's Cisco-certified Wi-Fi technology experts can assist you to deploy, administer, and troubleshoot Cisco Wi-Fi devices such as Aironet and Meraki 802.11ac wireless access points as well as Cisco's Wireless Network Controllers.
Professional Lync Server 2013 Reverse Proxy Server
Progent offers the support of an accredited consultant with expertise integrating technology from the major video conferencing/telepresence vendors including Cisco, Polycom, LifeSize and Radvision and can assist you to plan, install, expand, or maintain a video conferencing solution that protects your current investment and optimizes the strategic value of your IT system. Progent can also provide the services of infrastructure engineers who can assist companies of all sizes to build and troubleshoot a communications network that delivers the performance, reliability, protection, and expandability required to support your telepresence solution.
Progent delivered a wireless integration solution that allowed a school to increase efficiency and avoid the recurring expense of a dedicated data connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is intended for connecting remote locations up to 2.5 miles apart and can extend to even longer ranges. This wireless alternative provided improved performance and reliability than simply amplifying the 802.11b network, and because it utilizes the 5.8Ghz band it offered protection against outside interference.
Exchange 2013 incorporates major enhancements to the functionality of its predecessor Exchange 2010 and introduces important new features as well as a revamped structure. These improvements affect key facets of IT like manageability, high availability (HA), compliance, operational costs, teamwork, scalability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can help you understand the possible advantages of migrating to Microsoft Exchange 2013, create a cost-effective validation and rollout strategy, and train your IT staff to maintain your Microsoft Exchange 2013 environment. Progent can also provide ongoing remote consulting and support and management for Exchange Server 2013.
Progent's Microsoft-certified consultants can assist organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from an older version of Microsoft Windows. Online and onsite assessment and upgrade services for Microsoft Windows 10 available from Progent include ROI estimates, project management, compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud solutions, mobile device management and synchronization, telecommuter access, security and compliance, automated provisioning and management, network infrastructure design, wired/wireless convergence, business continuity planning, webinar training for network management personnel and end users, and ongoing technical help.
Progent's remote connectivity and wireless synchronization experts can assist your business to plan and deploy secure access solutions for off-site desktops, laptops, and wireless handhelds so they work tightly with your information network, enabling you to improve the efficiency of your remote workers.
Progent's Microsoft and Cisco certified computer engineers can provide advanced support for a wide range of technologies and can provide that expertise by phone anywhere in the U.S. or onsite in major cities throughout the country and anywhere in . Progent offers online help for information systems powered by Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for environments that include a mix of Microsoft Windows and UNIX/Linux technology. Progent also can provide access to the help of Cisco CCIE infrastructure specialists for complex connectivity issues, plus the assistance of CISM-accredited security engineers to assist with high-level security planning and troubleshooting. Progent has delivered remote network support to companies in all 50 states in the U.S.
Progentís computer outsourcing support offerings for small businesses include planning Server 2003, Microsoft .NET Server, and Microsoft BackOffice systems, managing upgrades to XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk services, remote and on-site repair, resolving stubborn IT problems, and creating a company-wide security plan. Progent can show you how to enhance system availability and throughput via zero-downtime configuration, redundant network architecture, and proactive server monitoring. Progent also offers special project assistance for large-scale migrations and can help with requirements definition, product identification, bill of materials production, sourcing selection, purchasing coordination, and complete documentation. Progentís computer outsourcing service also includes education for office productivity products such as Microsoft Office XP.
In conducting consulting projects for corporate clients, Progent uses a phased methodology based on defined milestones in order to achieve financial, timing and technical goals while minimizing productivity disruption. Progent's Enterprise Services Project Methodology follows accepted project management procedures based on the leading practices described by the Microsoft MSF methodology which includes requirements definition, architecture recommendations, test models, design tuning, and professional implementation. All phases are recorded to make available a detailed description of IT services performed and to assist in downstream system maintenance.
Microsoft Lync 2013, renamed Skype for Business, enables businesses of all sizes to create a manageable and protected communications ecosystem that supports the modern Bring-Your-Own-Device computing style with IM, presence, audio/video and web conferencing with application sharing and whiteboard, as well as IP-based and PSTN calling across a broad range of stationary PCs and mobile devices. Progent's Microsoft-certified Lync Server 2013 experts and system architects can assist your company to assess the business benefits of Lync 2013, create an on-premises, cloud-based (with Microsoft Lync Online) or hybrid topology suitable for your present and long-term plans, implement Lync 2013 in a way that expedites your ROI, and provide live online and onsite training to your management staff and end users. Progent has expertise in key components of a Lync Server 2013 solution that include Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to combine Lync Server 2013 with popular Microsoft Office and Office 365 applications including Outlook and PowerPoint.
Progent's Cisco-certified IP phone and video IP phone experts can assist you to integrate, manage, and debug Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide support for all models of Cisco's IP phones from discontinued VoIP products to the latest HD media phones. Progent's consultants can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, previously named CallManager, or with Cisco Unified CM Express (CME) to build a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to install Cisco Unified CM apps like Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact center. Progent can provide expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, configuring SIP gateways, deploying ISR G2 routers with CUBE VoIP networking capability, and creating UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.
Progent's certified professionals can help you to calculate the advantages of Windows Server 2008 for your company, create test programs and rollout strategies, install Windows Server 2008 with your IT infrastructure and workload, train your IT personnel how to run enhanced administration tools, and deliver ongoing consulting and tech support via budget-friendly options including Helpdesk service and online technical support.
Cisco's security and offsite connectivity technology for small to medium sized companies offer a full array of manageable protection products to help you safeguard your entire network infrastructure. Cisco's VPN product family includes switches, firewalls, and Virtual Private Network solutions. Progent's professional consulting staff includes field-proven specialists with Cisco's Certified Internetwork Expert and CCNP qualifications who can assist your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security technologies that fit most closely with your business goals.
Lync Server 2013 Instant Messaging Consulting Services
Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small company's servers in a solution that gives the maximum degree of availability and scalability and is also easy to move to any data center. ProSight Virtual Hosting and management options are based on proven virtualization architectures that allow small businesses with mixed- platform IT systems to save dramatically on the expense of capital investments, system maintenance, and network administration while achieving world-class fault tolerance and an unmatched level of vendor flexibility.
Progent's Cisco-certified SIP integration experts can assist you to plan, deploy, manage, troubleshoot and upgrade Cisco's SIP connectivity solutions and Cisco's CUBE-based SIP trunks and offer affordable online or on-premises support to help companies to move efficiently to a productive unified communications network that offers accelerated return on investment. Progent's certified Microsoft unified communications experts can help you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms like Skype for Business Server or Lync Server for connectivity to a SIP-based IP PSTN trunk.
For enterprise project management support, Progent can provide access to veteran IT professionals with decades of experience in IT management, application development, and process engineering for organizations from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers offer project management expertise to help enterprise clients adhere to leading practices to ensure that major projects are completed on time and within budget.
Progent can help businesses of any size to adhere to leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and library resources; design, integrate, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class monitoring. Progent can assist you to move from an earlier edition of System Center Virtual Machine Manager or from another virtualization management system, and Progent can help you to optimize and repair your current SCVMM ecosystem to make sure you realize the highest possible business value.
Progent provides national remote technical support and consulting services for companies who operate Apple Mac environments or whose information systems include a mix of macOS and Mac OS X with Microsoft Windows technology. Progent's consultants can provide Mac users a range of services such as desktop assistance, migration to the most recent version of OS X from legacy editions of Apple macOS and OS X, plus expertise with Apple macOS and OS X applications. Progent's specialists in Apple technology can also help you with Apple iPhone and Apple iPad synchronization and troubleshooting, or moving to iCloud. Online IT help provides maximum leverage for your information technology budget by extending user productivity and limiting the hours charged for network repair services. Advanced online access tools and skilled technicians and consultants allow Progent to handle the majority of network issues without wasting time and expense by traveling to your site. In the vast majority of situations your IT problems can be remediated by telephone or through a mix of phone support and online connectivity. Progent can make available Cisco certified CCIE infrastructure engineers and CISSP premier security professionals to assist you with the most challenging network issues.
E-Mail Guard is Progent's economical anti-spam and virus protection service that offers small businesses world-class protection from spam, viruses, directory harvesting, and other forms of email-borne attacks on IT networks. E-Mail Guard is built on Postini's perimeter management technology, a full library of web-based spam filtering and virus defense services that stop email assaults before they are able to penetrate the corporate firewall. Perimeter Manager also lets administrators track and manage their email systems, irrespective of server vendor, hardware technology, or geographic location.
Progentís Microsoft-premier engineers can assist you to enhance your servers or workstations from 32 to 64 bits. Progent can assist you to understand the risks and benefits of moving to 64-bit computing, design an affordable upgrade strategy that reduces operational disruptions, and deliver economical, expert online help to aid your organization to install 64-bit operating systems and applications on your existing hardware.
Progent's Microsoft-certified SQL Server 2017 consultants can help you to evaluate the business benefits of upgrading to SQL Server 2017 and can assist you to plan and carry out an efficient migration of your databases and applications to any deployment model including local, cloud-hosted, or hybrid. Progent's consultants can provide remote or onsite support services ranging from as-needed design review or troubleshooting to comprehensive project management and co-management to ensure your SQL Server 2017 project is successfully completed on schedule and on budget.
Progent can provide cost-effective remote support to assist businesses to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including requirements analysis, readiness evaluation, system design, pilot testing, configuration, centralized administration, performance tuning, software license management, disaster recovery solutions, and security strategies.
Microsoft and Cisco Certified Expert Arlington, TX Small Office Network Consulting Specialist Arlington
Progent has been providing SharePoint support since the initial SharePoint product was released over a a dozen years, and Progent has the breadth and depth of technical know-how to assist businesses of all sizes to plan and carry out a SharePoint Server 2013 installation and create SharePoint Server 2013 apps that bring significant business benefit to your information network. Progent's Microsoft-certified consultants can assist your company to evaluate the business advantages of migrating to SharePoint Server or SharePoint Online from older releases of SharePoint or from another collaboration environment; determine if an on-premises, online or hybrid deployment is best suited for your company; and pick the most appropriate version of SharePoint 2013 for your applications. Progent can provide comprehensive project management support or can help in specific tasks associated with your SharePoint 2013 migration.
Progent offers network services for medium size companies with 100 to 250 system users. The mid-size company or office has typically been an underserved part of the market for network support services. The cost structures and support delivery models of large third-party service organizations make them too costly for the typical mid-size company or small medium business (SMB), which usually has a minimal IT budget with which to support an IT system whose complexity and capability are frequently similar to the information systems of far larger enterprises. Progent's support delivery model, which takes great advantage of remote service, virtual office technology and proactive server monitoring, significantly lowers the network maintenance expenses of a small-medium business while offering the mid-size company with enterprise-level support from certified, IT experts knowledgeable in a broad array of midsized business network solutions. If your medium size organization or small business is looking for the quality of IT support needed for a medium size office without budgeting enterprise prices, call Progent.
Progent's Microsoft-certified professionals can assist you you to evaluate the benefits of Windows Server 2008 for your company, create test programs and migration strategies, install Windows Server 2008 with your IT environment and applications, train your IT staff how to use enhanced management tools, and provide continuing consulting and troubleshooting via affordable alternatives including Help Desk Call Center service and online technical assistance.
Progent offers access to the cost-effective support of online Internet connectivity consultants to help your company to evaluate or update your Internet services so your Internet connectivity solution aligns with your business requirements. Services provided by Progent include assessment of your existing bandwidth utilization, carrier and service plan comparison and ordering, network provisioning, and managing a seamless move to a new ISP and/or service arrangement. Provisioning can include enhancing current routers and switches and deploying additional ones, setting up firewalls, and upgrading fault-tolerant Border Gateway Protocol architectures.
Progent's Microsoft-certified experts have 20 years of experience providing e-mail and integrated email/telephony solutions for businesses. Progent provides affordable Microsoft Exchange 2007 Server consulting services to strengthen email security and virus protection, provide high availability email, and implement remote and mobile email access. Progentís Microsoft Exchange help and support offerings can assist you in designing and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT system or outdated Microsoft Exchange software such as Exchange 5.5 to Microsoft Exchange Server 2010.
Progent can assist your business to design and implement a smooth migration from a Solaris-based information system to a network based on Windows and capable of supporting Microsoft's popular office productivity software, commercial applications, and software development platforms. Progent's Solaris, Windows and Cisco engineers and software development specialists can show you how to preserve your data and reduce business disruption by designing an effective transition strategy that protects your current assets in Solaris application and technology. UNIX-to-Windows transition support expertise offered by Progent include evaluation of current infrastructure, transition planning and validation, Exchange migration services, data and application porting, and server and media transition and economization.
Les Kent has a 35-year track record of successful network integration, business administration, marketing, and operations. He has demonstrated a talent for creating elegant information technology solutions while working as a system architect, software developer, project manager, implementation consultant, and troubleshooter for small companies, new ventures, and global enterprises.
Progent's expert consultants can show you how to design and deploy an efficient in-place Microsoft Exchange 2007 migration plan that minimizes network downtime, reduces ongoing service requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multi-server or multi-location upgrades, Progent offers the background to finish your project quickly and economically. Progent's Microsoft Exchange Server 2007 help, repair, and consulting services include expertise with the configuration of outside vendor enhancements of Exchange Server 2007 and the design of unified messaging implementations based on Exchange 2007 Server.
Progent's Microsoft Office and Office 365 consultants can assist companies of any size to incorporate Office desktop and Microsoft Office 365 apps such as Excel, Office Word, PowerPoint, Outlook, Access, Visio and OneNote into a seamless productivity solution that offers fast return on investment and enables improved business outcomes. Progent can help you to integrate Microsoft Office or Office 365 apps with each other and with other key Microsoft platforms including SharePoint Server, Microsoft Exchange Server and SQL Server deployed locally or hosted in the cloud. Progent's consultants can also assist you to resolve compatibility problems between various releases of Office desktop and can provide customized online instruction to individuals and groups.
Progent can provide the support of CISM Premier security consultants. The Certified Information Security Manager (CISM) committee describes the basic capabilities and worldwide standards of skill that IT security professionals are required to master. It provides business management the assurance that consultants who have earned their CISM credential possess the background and knowledge to deliver effective security management and consulting services.
Cisco Cisco Unified Communications Manager, originally branded CallManager, is the center of Cisco's collaboration platform. Cisco Unified Communications Manager and Cisco Unified CM Express provide a modern IP-PBX by integrating with apps that include Cisco Unified CM IM and Presence Service, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact center. Progent's Cisco-certified consultants offer efficient and budget-friendly remote and on-premises expertise to assist organizations of all sizes to build and administer CUCM environments by providing Cisco Unified Communications Manager integration and technical support services that deliver optimum productivity. Progent can assist with any facet of Unified CM support and troubleshooting in areas such as integrating Voice over IP phones and Video phones, designing dial plans, configuring SIP trunking and PSTN support, installing ISR G2 routers with CUBE support, creating Cisco UCS server clustering solutions for survivability, capacity planning, and integration with Exchange Server.
Progent's Microsoft-certified consultants can provide computer help and technology consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís support professionals can help you plan, deploy, maintain and administer the entire suite of Windows .NET Servers including SQL Server, Microsoft ISA Server, Small Business Server, Exchange Server, Microsoft SharePoint Server, Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager.
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior-based machine learning tools to guard endpoints as well as physical and virtual servers against new malware assaults like ransomware and file-less exploits, which routinely get by traditional signature-matching anti-virus tools. ProSight Active Security Monitoring protects local and cloud-based resources and offers a single platform to address the complete malware attack progression including blocking, infiltration detection, containment, remediation, and post-attack forensics. Top features include single-click rollback using Windows VSS and real-time system-wide immunization against new attacks.
Progentís staff of Microsoft and Cisco Certified experts average longer than ten years of hands-on industry experience, in the trenches of network support, executing a wide variety of IT projects for a large array of customers. Every Progent support professional shares a refined set of personal best practices which are incorporated into company-wide best practices standards that Progent instills in its support staff. This ensures that you get not just expert technical skills, but also a support engineer with field-tested approaches for applying computer knowledge to fix real-world network problems rapidly.
Server growth puts pressure on IT budgets and administrative resources. Server consolidation via a virtual infrastructure offers lower total cost of ownership of servers and faster ROI, more efficient use of physical computers, simplified operations, enhanced system availability, and easier management. Typical uses for virtual machines are resource consolidation, economical platforms for line-of-business legacy applications based on obsolete operating systems, and inexpensive quarantine of program development or pilot testing systems from production systems.
Progent uses a sophisticated service reporting system that stores and formats complete documentation for all delivered support activities. Unlike some independent consultants or small service firms who offer minimal documentation or details of tasks done, each service delivered by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the support documentation sent by every consultant to each customer. The discipline of documenting and organizing service records results in more efficient service and eliminates a slew of typical misfortunes such as when a service client is virtually held hostage to a consultant who refuses to let go of the keys to the kingdom.
Progent's certified consultants can assist you you to evaluate the advantages of Windows Server 2008 for your company, develop pilot systems and migration strategies, integrate Windows Server 2008 with your network infrastructure and applications, train your IT personnel how to run new management utilities, and deliver continuing consulting and troubleshooting via low-cost alternatives including Contact Center service and remote technical support.
Progentís IT outsourcing services provide affordable network support for medium-size organizations. Whether it involves designing system infrastructure, creating an internal Help Desk or outsourcing a one, deploying a new email platform, monitoring your network, or building an on-line eCommerce application, outsourcing your IT engineering services can reduce expenses and minimize risks, permitting network service budgets to increase in a more linear and controlled manner than is feasible by amassing a large, all-purpose internal IT staff. Progentís Outsourcing White Paper and datasheets tell you how Progent can help you build a secure and highly available network foundation for your critical Windows-powered applications such as Windows 2008, Microsoft Exchange Server, and SQL Server.
Years of background delivering Microsoft support and Cisco network consulting has allowed Progent to build a unique ability for supporting branch offices that need IT service with the responsiveness associated with with small companies but which includes professional communications, thorough documentation, and adherence to corporate IT standards. If your corporation maintains a sales office situated anywhere in or any region served by Progent's engineers, Progent can provide a broad range of in-person and on-line IT support services and system architecture expertise.
ProSight Enhanced Security Protection (ESP) managed services deliver economical multi-layer security for physical and virtual servers, workstations, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP provides firewall protection, intrusion alarms, endpoint management, and web filtering through leading-edge technologies packaged within one agent managed from a single console. Progent's data protection and virtualization consultants can help your business to plan and implement a ProSight ESP deployment that meets your company's unique needs and that allows you demonstrate compliance with government and industry information protection regulations. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for urgent attention. Progent's consultants can also assist you to install and verify a backup and restore system like ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack such as ransomware.
Microsoft Systems Management Server 2003 offers extra capability for change and configuration management of Windows-powered systems through SMS Feature Packs. Feature Packs lower the net operational costs of managing and deploying software by making it simpler to install system images, control mobile computers, and run management utilities. In addition to alerting you about techniques to save management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can help you prepare and perform IT projects that cover areas that Feature Packs are designed to make more efficient. Progent's adoption and update services can minimize cost and reduce business disruption as you transition to new operating systems and programs. Progent's wireless consulting experts can show you how to develop efficient processes and policies to manage handheld computers and intelligent portable communication devices so your mobile workforce remains productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can help you design a security strategy that includes standards, procedures and IT products to keep your IT network protected.
Progent offers live online instruction for a range of desktop apps and operating systems such as Microsoft Office Excel, Word, PowerPoint and Visio plus Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10. Remote instruction provides the benefits of conventional physical classroom seminars, such as instant communication between clients and trainers, but avoids the expenses of travel and the hassle of trying to accommodate the availability of multiple workers. Offered to single students or groups of any size, Progent's virtual instruction allows the trainer to conduct the seminar from a remote facility and the students can be spread across an office or across the country. Live online education supports proven teaching mechanisms like virtual white boards, electronic hand-raising, and collaborative desktops. Sessions can be short and personalized to specific subjects or extended in time and broader in coverage.
Progent's Palo Alto Networks firewall consultants can help you select, deploy, and manage Palo Alto Networks firewall appliances to create a modern security solution that spans your on-premises and cloud assets and guards any user at any location with any device.