Microsoft Lync Server 2010 provides IM, Presence, audio and video conferencing, desktop sharing, as well as IP-based and public switched telephone network calling. Lync 2010 can extend the functionality of Exchange, SharePoint Server and Office or Office 365 and simplify management via integration with Windows AD. Lync can also cut expenses by eliminating VoIP hardware and subscription services, PBX systems, or conventional video conferencing technology. Progent's Microsoft-certified unified communications experts offer online and on-premises support services to help your company to manage and repair your existing Lync 2010 deployment or evaluate the benefits of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product. Progent can also assist your organization to design and execute an efficient Skype for Business migration.


Additional Topics of Interest

Tech Support for Microsoft Solutions Framework Project Methodology
Computer Firms for Planning Phase: Design and Architecture Proposals in Greenbrae, CA

When performing IT projects for enterprise clients, Progent follows a phased methodology driven by specified milestones in order to achieve financial, timing and engineering targets while minimizing productivity disruption. Progent's Enterprise Services Project Methodology utilizes industry project management procedures derived from the best practices defined by the Microsoft MSF methodology which specifies requirements definition, architecture proposals, pilots, design tuning, and professional implementation. All phases are recorded to provide a detailed description of IT services performed and to help in ongoing network support.

Net Framework Integration Firm
XTML Reports

If you want to update your corporate web site, create internal websites for applications such as HR or worker education, design a powerful web presence for a new venture, or write line-of-business, data-driven custom web applications, Progent can provide talented and experienced web designers. Progent's experts can also show you how to build and manage a safe, robust server and communications network, including off-site and wireless access, to support your web tools.

Expert Microsoft Certified MOM 2007 IT Consultant
On-site Support Vermont

Medium-size businesses can get all the advantages of Microsoft System Center Operations Manager and have quick availability of Progent’s Microsoft and Cisco Premier Certified network consulting experts. With Progent's economically priced IT support packages, medium-size organizations can choose a simple co-sourcing service program based on Microsoft Operations Manager 2007 with network monitoring, proactive warnings, in-depth reporting, Help Desk Call Center, and remote troubleshooting. For businesses with mission-critical applications who need zero-downtime networking, Progent can provide a comprehensive round-the-clock outsourcing package. Progent offers expertise in Microsoft Operations Manager to provide medium-size company information systems enterprise-class availability, security and productivity.

On-site Support for SCDPM 2012 and Exchange
Microsoft Data Protection Manager 2012 On-site Support Santa Ana, California

Progent's Microsoft-certified consultants offer online or onsite expertise to help organizations of any size to design, implement, manage, and troubleshoot a backup solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to migrate from earlier releases of Data Protection Manager or from another backup system, and Progent can integrate your Data Protection Manager implementation for on premises, cloud, or hybrid environments. Progent can provide as-needed help for resolving especially stubborn problems, or comprehensive project management support. Progent's consultants can also assist your business to design Data Protection Manager into an enterprise-class disaster recovery plan.

Microsoft SUS Consultant Services
Consultant for Windows Server Update Services

Microsoft Windows Server Update Services enables information technology managers to install and track the latest Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Windows Server Update Services, IT staff can fully and effortlessly manage the distribution of updates that are released via Microsoft Update to servers and desktops in an organization. Progent can help you with technical details of the initial setup of Microsoft WSUS such as designing the Microsoft Windows Server Update Services deployment, configuring user's workstations, defining the Group Policy parameters, and ensuring your Microsoft Software Update Services GPO is linked to an Active Directory container appropriate for your system environment.

Juniper Junos os Security Firm
 Juniper Junos Security Consultants Seattle

Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

Microsoft Small Business IT Consulting Group
Irving, TX Microsoft Windows Security Consulting Company

To deliver cost-effective network services for small companies, Progent has developed full-service IT outsourcing plans that give small companies quick access to network expertise without requiring you to hire, educate, and maintain an expensive full-time IT staff. Progent’s IT outsourcing packages give you an affordable way for creating a secure and reliable system for your important Windows business productivity suites such as Microsoft Office XP and Microsoft Office 2003.

Office 365 PowerPoint Integration Support Services
San Francisco Bay Area Office 365 Skypr for Business Integration Consultant Services

Office 365 is Microsoft's extensive suite of productivity apps and cloud-hosted services available on a subscription basis. Office 365 apps and cloud services are available in a variety of product bundles targeted at customers ranging from students and households to global enterprises. Progent offers fast and easy online access to specialists with expertise in Microsoft, macOS, iOS, and Android technology. Progent can assist your business to understand the wealth of subscription options available with Office 365 and configure your information network with Office 365 so you derive maximum business value. Progent offers expertise with cross-vendor networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help you to build and maintain hybrid ecosystems that transparently integrate on-premises and cloud-based resources.

CRISC Certified Risk and Information Systems Control Engineers
Lutherville, MD CRISC Certified Risk and Information Systems Control Consultant Services

Progent can provide the guidance of a CRISC-certified risk management expert to help you to design and deploy an enterprise risk management (ERM) strategy based on leading practices promoted by CRISC and crafted to match your organization's risk tolerance, business objectives, and IT budget.

Outsourcing for Microsoft Exchange 2000 Upgrade
Microsoft Exchange IT Services Las Vegas, Nevada

Progent is among the most expert information technology support firms for integrating e-mail solutions powered by Microsoft Exchange 2000 Server. Progent specializes in helping small businesses derive all the benefits of Exchange Server 2000 for typical situations such as updating from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and using managed services for your Exchange 2000 Server administration.

Online Support for macOS and OS X
Apple iPad Network Consulting Mt. View, CA

Progent's experts offer macOS and Mac OS X users a variety of services such as desktop support, Apple macOS and OS X expertise, Mac integration with Windows environments, Microsoft Entourage and Exchange Server help, network protection services, and one-on-one training. Progent can assist businesses to migrate to macOS from Mac OS X or other earlier editions of Mac OS X and Progent can provide expertise with Apple Mac application software. Progent can also help your business with Apple iPhone integration and Apple iPad synchronization, or migrating to Apple's iCloud services. For business environments based solely on Mac OS X or for networks with a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of planning, configuring and maintaining a network environment that is reliable, secure, fast and able to achieve your company's objectives.