Barracuda's affordable CloudGen Firewall appliances combine web filtering, safe remote connectivity, SSL tunnel VPN, secure SD-WAN, and Zero-Trust support along with centralized management across your entire enterprise including on-premises, public cloud, and hybrid deployment architectures. Public clouds supported include Microsoft Azure, Amazon Web Services, and Google Cloud Platform (GCP). Progent can deliver the skill to be your one-stop resource for network help, administration, training, and cybersecurity expertise.
Progent has 20 years of experience helping small and mid-size organizations to plan, implement, tune, manage, and troubleshoot IT networks that incorporate an at-home workforce.
Progent's engineers can provide a variety of IT outsourcing and co-sourcing services to assist organizations of any size to install, administer, and troubleshoot IT systems that include desktops, notebooks, tablets, or smartphones based on Microsoft Windows 8.1. For enterprises, Progent's senior project management consultants can help set up test environments to evaluate Microsoft Windows 8.1 and develop and execute Windows 8.1 deployment plans based on industry best practices.
Progent's Intune consultants can assist you to assess the business value of utilizing Microsoft Intune for managing your portable computers including notebooks, smartphones, and tablets powered by Windows, Apple iOS, and Android. Progent can help you to configure security and compliance policies, plan and deploy pilot environments to confirm the benefits of Intune for your environment, install Intune across your IT ecosystem, combine Intune with System Center Configuration Manager for unified change management, and provide ongoing support for your Intune deployment.
Progent's private cloud hosting service allows small and midsize businesses to run mission-critical applications like SQL and Exchange from a secure Tier III data center facility on fault-tolerant hardware with offsite data backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager for backup replication and restore. You can take advantage of Progent's private cloud hosting service to eliminate large capital costs for the purchase, maintenance, and operation of computer hardware and data center facilities while benefiting the highest levels of network availability and physical security.
Microsoft SQL Server 2005 offers powerful, familiar tools to IT professionals and network users, lessening the difficulty of creating, deploying, managing, and using company information and database programs on platforms ranging from mobile devices to enterprise data systems. The sophistication and integration demands of Microsoft SQL Server 2005 call for a network consultant with real-world expertise and broad knowledge in planning and deploying information-based, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft technology, assures you success in planning, deploying and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
Progent's certified Windows Server 2019 consultants can help your organization to design and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers significant enhancements in scale, performance, manageability, virtualization, cybersecurity, hybrid local/cloud integration, availability, and container support.
Progent offers the expertise of Microsoft-certified consultants as well as experienced database application programmers, database administrators, project management experts, Cisco-certified network engineers, disaster recovery/business continuity planning specialists, and certified security consultants to help you to evaluate the potential benefits of SQL Server 2012 for your organization, set up pilot systems at your datacenter or at Progent's test lab, design and carry out an efficient transition to SQL Server 2012 from earlier releases of SQL Server or from legacy database platforms, and define a cost-effective and secure network infrastructure that helps you maximize the strategic benefit of SQL Server 2012.
Fortinet next-generation firewalls (NGFWs) are industry leaders in delivering best-in-class performance for encrypted data inspection. Progent's Fortinet FortiGate firewall consultants can assist you to configure your Fortinet security appliances to protect your digital assets at the network perimeter, within the data center core, at branches, and in the cloud.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
For medium-size companies who need network support, Progent can deliver a variety of options including on-site service, on-line assistance, off-site Call Center, round-the-clock support with remote network monitoring, temporary staff augmentation, site relocation services, software development, and expert consulting. For medium-size companies in California or other regions serviced by Progent's field engineers, Progent offers professional on-premises help for solving network issues rapidly and economically.
Progent's data protection experts can assist you to create, implement and manage a backupup/restore plan built around MSP360 Backup software to protect your IT resources residing on any leading public cloud. Progent can provide monitoring and management to prevent data loss resulting from user mistakes, computer glitches, ill-intentioned insiders, and malware attacks such as ransomware.
Progent can provide the services of a CRISC-certified risk management consultant to help your company to design and implement an enterprise risk management strategy following best practices promoted by CRISC and geared to align with your company's risk tolerance, business goals, and budgetary guidelines.
Remote Support Microsoft Lync Server Instant Messaging
Progent's Microsoft-certified consulting experts have more than 10 years of background planning, implementing, enhancing and fixing SCOM solutions and offer organizations of all sizes expert online or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist you to design an architecture for System Center 2012 Operations Manager servers that provides the performance and resilience needed to watch over your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs according to leading practices for monitoring network fabric as well as Microsoft and third-party applications and services. Also, Progent can provide fast remote or onsite troubleshooting to help you to fix serious issues uncovered by Microsoft SCOM 2012.
Remote server management cards offer IT managers full control of a server without the requirement for an on-site presence. Using these management cards, all console screen information plus keyboard and mouse operations are transferred to an off-site session to an IT professional who can be located anywhere in the world. Progent's Microsoft and Cisco certified consultants can assist you to design, deploy, and support a fault-tolerant company network that includes remote server management cards and Progent can utilize these remote server management cards to deliver low-cost remote technical assistance. Progent is familiar with a number of remote server management cards such as Aten remote management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote management cards.
Progent's ProSight Ransomware Preparedness Report is a low-cost service centered on a phone interview with a Progent information assurance consultant. The fact-finding interview is designed to help evaluate your organization's ability to defend against ransomware or recover quickly after a ransomware attack. Progent will work with you personally to gather information about your existing antivirus tools and backup/recovery procedures, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply best practices to build a cost-effective security and backup environment that minimizes your exposure to a ransomware attack and meets your business requirements.
Progent's application experts have worked for 20 years with .NET tools and the Visual Studio development environment and can create or modernize .NET applications quickly and affordably.
Barracuda's value-priced CloudGen Firewall devices combine web filtering, remote access, SSL tunnel VPN, secure SD-WAN, and Zero-Trust support along with centrally managed and monitored services encompassing your complete enterprise including on-premises, cloud, and hybrid network architectures. Public clouds supported include Microsoft Azure, AWS, and Google Cloud Platform. Progent can deliver the skill to serve as your go-to source for network support, maintenance, training, and security expertise.
Our Experts Team offers support in key fields including Apple OS networking and applications; Support for Linux-based, UNIX-powered, and Sun Solaris environments; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM expertise; Line-of-business and vertical application help; CIO, management information analyst, and project management outsourcing; Special program development and deployment; Web site, electronic business, Electronic Data Interchange, and customer information portal development and deployment; Database management and performance consulting; Business information consulting; and Telecommunications architecture consulting.
Remote server management cards give network managers full control over a server without the requirement for a personal presence. Using remote management cards, all console screen information plus keyboard and mouse operations are transferred to a remote session to a support expert who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can help you to plan, implement, and manage a high-availability company network that includes remote management cards and Progent can utilize these remote management cards to deliver efficient off-site technical help. Progent has experience with a number of remote server management cards such as Aten remote server management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon eRIC remote server management cards.
Progent's CISSP-certified network security consultants can assist organizations of all sizes with any aspect of information system security. Progent can help implement cost-effective security solutions that guard a small office from modern malware attacks or Progent can design, deploy, and monitor an end-to-end security environment for hybrid enterprise networks that accommodate onsite, online, and mobile clients accessing IT resources spread over multiple physical datacenters and various clouds.
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to streamline their operations by automating crucial sales activities such as listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales, vendors can expand their market, lower their cost of sales, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can work with your development team and provide programming, workflow integration, project management support, and training to help you shorten development time and costs and speed up your return on investment.
Progent provides three essential types of Contact Center services including Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Support, and Help Desk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft and Cisco professionals gives your clients easy access to a reliable support resource with extensive experience providing phone support and online troubleshooting for IT systems based on Microsoft products. Progent's concentration is on giving the support Helpdesk a respected image as a solid contributor to business performance. Progent's target is to fix and not simply report problems.
Lync 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, as well as VoIP and public switched telephone network (PSTN) calling. Microsoft Lync Server 2010 can extend the functionality of Exchange Server, SharePoint Server and Office or Microsoft 365 and simplify administration via integration with Windows AD. Lync 2010 can also reduce expenses by eliminating Voice-over-IP hardware and subscription services, PBX gear, or conventional teleconferencing technology. Progent's certified unified communications consultants can provide remote and on-premises support services to help your company to manage and repair your existing Lync 2010 environment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product. Progent can also help you to design and execute a smooth Skype for Business migration.
Progent has more than 20 years of experience integrating, maintaining and troubleshooting the core components that make up Microsoft System Center and can assist you to design, deploy, support, and fix your System Center 2012 R2 ecosystem to maximize the availability and performance of your critical IT resources across a mix of Windows and Linux/Unix operating systems and local and Cloud-connected datacenters. Progent can help you to upgrade to the current version of System Center from an earlier release or from a third-party IT management platform to deliver the benefits of enterprise-class provisioning, centralized management, security and compliance, plus datacenter and application availability and performance monitoring.
Progent can assist businesses of all sizes to migrate all or part of their computing infrastructure to Microsoft Azure. This can simplify IT administration and reduce equipment investments. Azure offers a wealth of public cloud services and Progent can assist you to understand the benefits and restrictions of various cloud networking models supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises applications and resources and make sure that you avoid the common errors small organizations make when moving to the cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also help you to configure perimeter firewalls and IPsec VPN connections and also to manage iPhones and iPads and Android smartphones and tablets.
Progent's SonicWall firewall experts can show you how to configure, maintain, and update SonicWall firewall appliances including the newer SonicWall TZ and NSa Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISSP and GIAC-certified network security experts can show you how to incorporate SonicWall security gateways into a complete network protection solution and design security into your corporate practices.
If your company computer system mixes Linux technology platforms with Windows, Progent can help you to integrate your IT resources into a unified network that permits all your OS platforms to coexist for easy management, transparent information exchange, high availability, enhanced performance, and strong protection. Progent's Linux and Microsoft Windows coexistence assistance offerings feature network architecture configuration and support, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, online network help and troubleshooting, on-site technical support, and Help Desk Call Center support.
Progent provides nationwide online help and troubleshooting services for companies who operate macOS and OS X environments or whose information systems feature a combination of Apple Mac and Microsoft Windows technology. Progent's consultants can provide macOS and OS X clients a range of IT services such as desktop support, migration to the latest version of macOS from earlier editions of Apple macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also help your business with iPhone and Apple iPad integration and management, or moving to Apple's iCloud. Remote technical support offers optimum return for your IT dollar by extending client efficiency and limiting the time billed for computer analysis and repair. Advanced online access tools and skilled service specialists and consultants combine to enable Progent to handle the majority of IT issues without squandering time and money by traveling to your site. In most of cases your IT problems can be dealt with over the phone or via a combination of phone support and online network analysis. Progent can make available Cisco CCIE network engineers and CISSP and ISSAP certified security specialists to assist you with the most challenging network problems.
Award Winning Lync Server 2013 and iPad Consultant
For mid-size businesses who need IT support, Progent offers a variety of alternatives including on-site help, on-line support, phone-based Call Center, round-the-clock support with automatic system monitoring, temporary staffing, site relocation services, application programming, and professional consulting. For medium-size companies in California or other regions covered by Progent's onsite consultants, Progent offers expert onsite support for fixing network problems quickly and affordably.
Progent's Microsoft-certified engineers can provide in-depth support in deploying, operating and troubleshooting any edition of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can deliver a broad variety of cost-effective remote consulting services following industry best practices to assist organizations of all sizes to receive all the advantages of this leading platform. Support services offered by Progent include solution design, installation and migration, setting up safe collaboration among onsite and offsite users, network infrastructure optimization, and specialized webinar training classes.
Progent's Microsoft-certified Windows 11 consulting experts can provide a range of services for Windows 11 including cloud integration, mobile device management, teleworker connectivity, data and identity security, streamlined provisioning, and Call Center support.
Progent can assist your company to plan and execute an efficient transition from a UNIX-powered IT environment to a network based on Microsoft Windows and capable of supporting Microsoft's popular office productivity products, business applications, and developer tools. Progent's UNIX, Windows and Cisco consultants and application experts can show you how to guard your data and reduce business discontinuity by designing an efficient transition strategy that protects your current assets in UNIX application and technology. UNIX-to-Windows transition support expertise available from Progent include analysis of existing environment, migration strategy and testing, Exchange migration services, information and application transition, and server and media transition and economization.
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 migration consulting services to assist organizations of all sizes to plan and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can assist your company to assess the benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to take advantage of the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain failover clusters.
Progent's certified cybersecurity consultants can perform NodeZero-powered penetration tests to verify your security monitoring and protection tools and policies are properly configured and effective.
System Center Configuration Manager automates application and device deployment at scale, centralizes compliance settings control, keeps track of network resources, protects against corporate data leakage, provides health monitoring, allows safe self service, and offers a common control mechanism for managing multi-OS networks based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud specialists can help you with any aspect of planning, installing, operating and troubleshooting a System Center Configuration Manager deployment for on-premises, cloud-based, or hybrid environments.
Progent can help your company to create, deploy and troubleshoot a backup/restore plan based on MSP360 technology. MSP360 offers file or image backup/recovery for virtual machines and physical machines, works with all popular public clouds, and permits businesses to build a backup ecosystem with a low RTO and a defined Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent offers end-to-end monitoring and management of your backup system to protect against data loss caused by user mistakes, system errors, ill-intentioned insiders, and malware attacks such as ransomware. To learn more, go to ProSight Data Protection Services 360 Backup services.
Stealth intrusion checking is an important component of any overall network security plan. Progent's security professionals can run thorough intrusion tests without the knowledge of your company's in-house network support staff. Unannounced penetration testing uncovers whether existing security monitoring tools such as intrusion detection warnings and event log analysis are correctly configured and actively monitored. Progent can provide ongoing autonomous PEN testing to define your internal/external attack surface and to detect ways that vulnerabilities, unsafe configurations, harvested credentials, overlooked patches, and unsound IT product defaults can be combined by hackers into the multi-front attacks common to modern strains of ransomware.
Progent's Microsoft-Certified SQL engineers can provide an array of support services to help small and midsize companies to design, install, administer, and troubleshoot MS SQL 2008 solutions in order to realize the optimum business benefit from Microsoft's advanced RDBM platform. Also, Progent offers expertise for network infrastructure, enterprise-wide security, and application programming to optimize the strategic value of your SQL Server network.
Progent's IT outsourcing services offer budget-friendly computer consulting for small companies. Whether it includes designing system architecture, creating an in-house Help Desk or outsourcing a one, rolling out an updated email system, monitoring your network, or developing an on-line business application, outsourcing your IT engineering services can contain costs and eliminate risks, permitting network support expenses to increase in a more linear and manageable fashion than is possible by building up a large, all-purpose in-house network support staff. Progent's Outsourcing White Paper and datasheets tell you how Progent can help you build a secure and robust system foundation for your critical business software powered by Microsoft Windows.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent offers special network security service bundles designed to provide larger institutions an objective and comprehensive network security assessment from a group of certified security engineers. All Progent's security evaluation bundles incorporate a suite of procedures including automated scans from inside and from outside your network firewall, expert analysis of scanned data by accredited security consultants, creation of a report explaining the results, plus a live concise executive summary and a detailed interactive review for in-house network managers.
ProSight Reporting is a growing suite of real-time reporting tools designed to work with the industry's top ticketing and network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
After Hours Lync Server 2013 disaster recovery Consultant Services
Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to design a DR system based on Microsoft's cloud-tested Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class network-attached storage using industry-standard hardware, VM Load Balancing for improving the performance and resilience of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, affordable creation of a failover cluster quorum witness.
Progent's Microsoft-certified consultants can help you to assess the benefits of Microsoft Lync Server for your environment and can help you to design and carry out an installation of Lync Server 2010 that unifies the management of IM and Presence and increases the productivity of your in-house staff, telecommuters, and mobile workforce. Progent can also assist you to carry out an efficient migration to Lync Server from Microsoft Office Communications Server or Microsoft Live Communications Server, integrate Microsoft Lync Server 2010 with Microsoft Exchange, SharePoint Server, and Microsoft SQL Server, show you how you can use Microsoft Lync Server to improve the collaborative capabilities of Microsoft Office applications, and offer training and continuing technical support for Lync Server 2010 and other Microsoft platforms.
Progent's Microsoft certified consultants provide a variety of consulting services for Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft accounting package and corporate management tool built, like all Microsoft financial tools, on the scalable and popular foundation of Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest edition of Microsoft financial software in the Dynamics GP line, provides a cost-effective solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and human resources. Microsoft Dynamics GP/Great Plains is easy to install and integrate, and with its segmented design you are able to purchase only the functions you currently need, with the option to expand users and increase functionality when necessary. Progent's Dynamics GP/Great Plains Software consulting engineers can show you how to install, configure and manage Microsoft Dynamics GP 2010 as well as earlier versions of Dynamics GP/Great Plains.
Microsoft Windows Server 2008 represents an important advance in making information networks more secure and fault tolerant, easier to virtualize and administer, higher performing, and able to offer an improved platform for web publishing. Progent can assist your company get the most from the improvements built into Microsoft Windows Server 2008 by delivering Microsoft-certified consulting, tech support, training, staffing, monitoring, and security services.
Progent has a long background providing a full-spectrum of online network consulting and urgent repair services to local governments and school districts across the U.S. Progent is one of the industry's pioneers in delivering advanced online IT consulting and has provided network support to clients in every state. Remote support saves travel costs and solves issues faster than on-premises support.
Progent can provide the support of a certified VMware VCDX expert to help you design, deploy, manage and repair VMware vSphere and vCloud-based virtualization ecosystem for on-premises networks, cloud environments, or hybrid systems. Progent offers world-class knowledge for installing and configuring VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery. Progent offers in-depth understanding of VMware vCloud Director (vCD), vRealize Automation (vRA), vRO and vCloud used for administering private and public cloud and hybrid cloud environments that provide high availability, fault tolerance, and application mobility.
Cisco's Catalyst Wi-Fi controllers simplify the administration of Wi-Fi LANs by unifying the configuration and management of wireless APs, optimizing Wi-Fi performance by reducing the effect of radio frequency congestion, enhancing Wi-Fi availability with fast auto-failover, and strengthening security by identifying cyber threats and filtering network traffic according to user class and location. Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controller appliances to manage Wi-Fi networks of any size. Progent can help you to maintain and troubleshoot your existing Cisco Wi-Fi environment or implement an efficient migration to Cisco's modern Wi-Fi controller solutions.
Microsoft SQL Server 2014 incorporates major enhancements in key areas such as performance, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first release of SQL Server that includes in-memory capability that works seamlessly across all workloads including OLTP, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and on-premises services such as planning, configuration, management, remediation, and application development services to enable organizations of any size to realize fast return from their SQL Server 2014 deployment.
Cisco's Meraki family of access and distribution switches are intended for environments ranging from branch offices to campuses. Progent's Cisco-certified consultants can provide affordable online consulting to assist your company to plan and implement a productive network solution based on Meraki switches, simplify network monitoring and administration with Meraki's cloud-centric management architecture, define policies to ensure compliance, develop and test a disaster recovery plan, and troubleshoot technical issues associated with any facet of your Meraki deployment. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to build a cohesive networking infrastructure.
Progent's certified consultants provide computer support and IT consulting expertise for Microsoft Exchange 2003 Server, Windows 2003 Server, and for the complete line of Microsoft Servers. Progent's migration, configuration, management, and troubleshooting expertise for Exchange Server include system design, deployment, project management, onsite and remote technical support, Help Desk Call Center support, expert security consulting, and full-service network management outsourcing.