Progent is convinced that a well designed and implemented network is a pivotal piece for accelerating any company's growth, and Progent follows this philosophy in our corporate network infrastructure. We have built a zero-downtime virtual office infrastructure that enables our staff consultants and certified contractors to offer rapid and efficient service, cooperate closely on complex projects, and experience career and personal growth by being a member of an exciting business ethos of personal drive and independence.
Lync Server 2013, renamed Skype for Business, enables businesses of all sizes to create a centrally managed and secure communications ecosystem that supports a BYOD computing style with instant messaging (IM), real-time presence, web meetings with application sharing and whiteboard, as well as IP and PSTN telephony across a wide assortment of stationary PCs and handheld devices. Progent's certified Lync Server 2013 experts and network architects can help your company to evaluate the business benefits of Lync Server 2013, create an in-house, cloud-resident (with Microsoft Lync Online) or hybrid model appropriate for your current and future goals, deploy Lync 2013 in a way that expedites your return on investment, and provide live online and on-premises training to your management team and end users. Progent has expertise in key pieces of a Lync Server 2013 solution that include Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to integrate Lync 2013 with popular Microsoft Office and Microsoft 365 apps such as Outlook and PowerPoint.
Progent's managed services for software and firmware patch management offer businesses of any size a versatile and cost-effective solution for evaluating, testing, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, such as scanners, infrastructure appliances like switches and Wi-Fi APs, and Internet-of-Things (IoT) devices such as sensors and health monitors.
Progent's Disaster Recovery/Business Continuity (DR/BC) specialists have in-depth experience helping small organizations to reduce system downtime by providing cost-effective online consulting support for disaster recovery/business continuity planning, high-availability network architecture, data backup and restore systems, and non-disruptive system maintenance. Progent's business continuity consultants can assist you to plan and validate an efficient business continuity plan that aligns with your business goals and IT budget. Progent's disaster recovery engineers can help you to design, deploy, and manage fault-tolerant technologies including redundant Internet access, virtualization, fail-over clustering, load balancing, continual off-site backup, and multi-location data centers.
Progent offers onsite training customized for people who want to broaden their understanding of the Apple macOS and OS X operating system, Mac computers, or Mac office productivity applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual online classes for Mac application software.
Progent's Symantec experts can help you maintain discontinued Symantec firewall and Symantec VPN appliances such as the Symantec Raptor and VelociRaptor line or help you upgrade to current firewall/VPN solutions. Progent can also help you design and execute a comprehensive security strategy that can include firewall/VPN devices and software, managed security and network defense services, system monitoring products, and formal policies and enforcement procedures. Progent has the skill to be your single resource for continuing technical help, administration, training, and security consulting.
Cisco's Firepower Next Generation Firewalls provide a major performance improvement compared to Cisco's previous-generation ASA 5500-X firewalls and include centralized management and automation of modern cybersecurity capabilities such as application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to plan and carry out an efficient upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower firewalls with Cisco's subscription-based security services to create and centrally control network ecosystems that span branch offices, data centers, private clouds and public clouds.
Progent's temporary staff augmentation services enable organizations to meet sudden increases in demand for network support personnel without incurring the costs and delays that come with vetting and hiring experienced technical help and without adding to your full-time head count.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system running efficiently by checking the health of vital assets.
Progent can provide cost-effective online and on-premises consulting to help companies to move all or part of their core IT infrastructure to Google Cloud Platform services. This can save management hassle and hardware expense and allow access to Google's state-of-the-art machine learning technology. Progent can assist you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness assessment, system design and review, testing, configuration, administration, performance optimization, software license management, backup/restore solutions, and security and compliance.
Progent's Sun Solaris platform consulting services provide small companies and developers support for administering and maintaining Solaris environments that coexist with Microsoft-powered technology. Progent offers your organization access to Sun Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This broad array of experience offers you an easy single source to help you build and manage a protected and reliable cross-platform network and communications environment that supports Solaris and Microsoft coexistence by combining MS Windows with major variants of UNIX including Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or major Linux derivatives including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Even if your business has a small network services staff and a limited technology budget, your information network can still have the same high availability and performance that once required a large in-house support organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-certified IT consultants, the most recent system management software for proactive monitoring and alerts, and cost-effective service programs such as a help desk service to keep your mission-critical network applications and hardware up and running.
Progent's company culture will allow you to become a better consulting professional by improving your information technology knowledge and increasing the loyalty of your clients. Progent makes good on this commitment by attracting the best professional talent for you to operate with, offering an advanced system architecture, using specialized software utilities to deliver the maximum level of service, and by streamlining proven business structures for finding and keeping customers.
Progent offers access to the cost-effective support of online Internet connectivity experts to help your organization to assess or update your Internet services so your Internet access solution meets your business needs. Support services provided by Progent's engineers include assessment of your existing bandwidth utilization, vendor and service plan analysis and ordering, network provisioning, and managing a seamless move to a new carrier and/or service arrangement. Network provisioning can include enhancing current routers and configuring additional ones, setting up firewalls, and designing fault-tolerant BGP configurations.
SQL Server 2014 incorporates significant improvements in key areas including performance, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that works seamlessly with all workloads including OLTP, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective online and on-premises services that include system design, deployment, management, troubleshooting, and software development expertise to help organizations of any size to realize fast return from their SQL Server 2014 deployment.
Progent's Windows Server 2019 disaster recovery planning experts can help your business to design a disaster recovery solution based on Microsoft's advanced Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Progent's Microsoft-certified consultants have over a decade of background designing, implementing, optimizing and repairing SCOM solutions and offer organizations of any size expert online or onsite consulting services for System Center 2012 Operations Manager. Progent can help you to plan an architecture for SCOM 2012 servers that provides the performance and availability needed to monitor your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to import and customize Microsoft SCOM 2012 management packs according to best practices for monitoring network fabric as well as Microsoft and 3rd-party applications and services. In addition, Progent can provide fast online or onsite troubleshooting to assist you to fix serious problems detected by Microsoft SCOM 2012.
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that incorporates more than a quarter century of experience helping manufacturing and service organizations to manage supply chains and improve the efficiency of critical processes to bring products to market fast and adhere to customer commitments dependably. Progent offers the expertise of an ERP consultant with over 20 years of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or on-premises consulting that can range from as-needed advice to comprehensive solution planning and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, application development, CPQ, web site integration, troubleshooting, data conversion, Microsoft 365 integration, disaster recovery planning, and DBA services.
Progent's Office and Microsoft 365 consultants can assist companies of any size to integrate Microsoft Office desktop and Microsoft 365 applications including Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Visio and Publisher into a cohesive productivity solution that offers fast return on investment and promotes better business outcomes. Progent can assist you to interface Office or Microsoft 365 applications with one another and with additional core Microsoft technologies including SharePoint, Microsoft Exchange Server and SQL Server deployed on-premises or in the cloud. Progent can also assist you to fix compatibility problems between various releases of Microsoft Office desktop and offers live online training to individuals or groups.
The knowledge and experience of Progent's certified Windows Server consultants, with an average of over 10 years of work in Microsoft technology, assures you success in identifying the edition and set up of Windows 2003 Server that matches best with your company's strategy. Progent can also assist you with designing, deploying, managing and supporting powerful IT solutions powered by Microsoft Windows Server 2003, and can streamline your upgrade from Windows 2000 Server or Microsoft Windows NT.
Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a dependable and budget-friendly solution for backing up and restoring Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted environments and also supports cost-effective backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of remote or onsite consulting services to help you to design, deploy, manage and troubleshoot a comprehensive backup and disaster recovery solution based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup software.
Progent can help your business in all facets of your upgrade to Exchange Server 2016 including designing high availability infrastructure for a local, cloud-based or hybrid deployment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V strategy; determining mass storage requirements for your VMs, mailbox databases and logs; configuring HLB for high-availability CAS services; designing, building and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent offers enterprise clients the help of a NetApp-certified consultant for online or on-premises expertise for NetApp's entire family of SAN storage software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud architecture, SnapMirror data replication, SnapVault and OSSV continuous backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series storage lines. Components of NetApp SAN solutions supported by Progent include SAN architecture, hybrid-cloud deployment, virtualization, migrations, non-disruptive updates, storage management, security and compliance, high availability, and troubleshooting. Progent offers Level 3 support to assist you to resolve issues with NetApp SAN storage environments efficiently based on leading practices.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that incorporates advanced 24x7 remote monitoring and management techniques to keep your network running at peak levels by checking the state of critical assets.
Progent can provide quick access to the skills of veteran wireless consultants who can assist organizations to determine the advantages of Ubiquiti UniFi Wi-Fi APs for your company and assist you to design, deploy, maintain, and debug your UniFi wireless network. Progent can also conduct a Wi-Fi site survey to help you to select, provision, and position Ubiquiti UniFi Wi-Fi access points for your required coverage and throughput.
Progent's Microsoft-certified consultants can help you to evaluate the benefits of Windows Server 2012 R2 for your organization, create test environments and migration plans, optimize your network infrastructure for on-premises, multi-location, cloud-based, and hybrid datacenters, educate your IT support team, develop a corporate-wide security strategy, streamline network administration, help with creating applications, and generate and validate a disaster recovery/business continuity plan.
Progent's computer outsourcing services for small businesses feature designing 2003 Server, .NET, and Microsoft BackOffice environments, managing migrations Windows XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk Call Center, online and in-person troubleshooting, resolving stubborn integration problems, and producing a comprehensive security strategy. Progent can show you how to enhance system availability and throughput via zero-downtime technologies, redundant network architecture, and proactive server monitoring. Progent also offers project management assistance for large-scale upgrades and can help with requirements definition, product identification, BOM production, sourcing selection, procurement coordination, and professional documentation. Progent's computer outsourcing service also includes education for office productivity software such as Microsoft Office.
Stealth penetration checking is a key component of any overall IT system security strategy. Progent's security experts can perform extensive penetration checks without the knowledge of your organization's internal IT staff. Unannounced penetration checking uncovers whether current security monitoring systems such as intrusion incident warnings and event log analysis are properly configured and actively observed. Progent can provide ongoing automatic penetration testing to map your internal and external attack surface and to detect ways that vulnerabilities, unsafe configurations, stolen credentials, skipped patches, and dangerous product defaults can be chained together by hackers into the multi-vector attacks common to the latest variants of ransomware.
Progent's certified Windows 2000 consulting staff can show you how to enhance the capability of your current Windows 2000 Servers and can simplify system administration, offer tech support and repair, and strengthen security. Progent can also show you how to design, rationalize, and implement a strategy to upgrade from Windows Server 2K to Windows 2003 Server. Progent is expert in designing pilot programs to eliminate the obstacles involved with migrating to Windows Server 2003 by identifying possible hardware and application compatibility issues.
Progent's application experts can provide in-depth support, custom development, deployment help, and online training for popular applications that address vital areas including ERP, financials, business reporting, web commerce application development, and the MS Office family of business productivity solutions. As a Microsoft Partner with decades of background delivering high-level consulting and troubleshooting support online, Progent can help clients throughout the United States to avoid the time and fees related to travel and on-premises activity without compromising the effectiveness of consulting support.
Progent has more than 20 years of background deploying, maintaining and troubleshooting the key components included with System Center and can help your organization to design, configure, maintain, and repair your Microsoft System Center solution to maximize the availability and responsiveness of your critical IT resources across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-based fabric. Progent's consultants can help you to migrate to the current edition of System Center from a previous one or from a third-party IT management platform to provide the benefits of best-in-class provisioning, centralized management, security, plus datacenter and application performance monitoring.
Progent's ProSight family of managed IT services are intended to provide businesses who maintain small in-house network administration and support teams with low-cost help from enterprise-class management platforms and consulting expertise. Advantages of Progent's ProSight line of managed services include fixed network management costs, smart automation of routine management processes, continual adoption of the latest information technology, smooth transition from legacy systems to up-to-date solutions, close fit between computer technology with business goals, guidance from seasoned IT consultants, and allowing management to focus on business issues instead of ever-changing network technology.
Cisco's network security and remote access technology for small organizations represent a comprehensive line of manageable security solutions to help protect your local and remote information system. Cisco's Virtual Private Network line features routers, firewalls, intrusion detection systems and Virtual Private Network concentrators. Progent's expert staff of consultants includes field-proven engineers with Cisco's CCIE and CCNP qualifications who are able to assist your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and other Cisco security solutions that align best with your business goals.
Progent's consultants can assist you to design and carry out a smooth migration from onsite Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access services across on-premises and cloud resources.
Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and medium-size businesses. A Barracuda Backup deployment can include a custom-designed hardware storage device manufactured by Barracuda or a software-based appliance with comparable features but which uses your own storage infrastructure. Barracuda Backup protects vital company data generated on-premises, at one or multiple remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a wide array of consulting support services to assist you to plan, configure, manage and troubleshoot a backup and disaster recovery solution built on Barracuda technology.
Progent's certified ISA Server 2004 consulting experts have extensive backgrounds with Internet Security and Acceleration Server developing Microsoft ISA Server-based security solutions for IT networks with multiple offices, mobile users, and line-of-business web applications. Progent's Microsoft Firewall experts can assist your small business in designing and implementing an installation of ISA 2000 Server or ISA 2004 Server that meets your information security requirements without overly limiting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other up-to-date versions of Internet Security and Acceleration Server.
Barracuda Backup is a low-cost, subscription backup and disaster recovery service for small and mid-size businesses. A Barracuda Backup deployment can include a purpose-built hardware appliance manufactured by Barracuda or a virtual appliance with comparable functionality but which uses your own storage hardware. Barracuda Backup safeguards vital company data generated locally, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a broad range of consulting support services to help your business to design, integrate, operate and troubleshoot a BDR solution based on Barracuda Backup.
Cisco Nexus switches are intended to provide the throughput, scale, dependability, cloud readiness, capacity, data protection and ease of management needed to act as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch experts are available to provide remote and on-premises consulting expertise to help your IT staff to plan an efficient network architecture, build test environments to validate your switching solution, install and configure Nexus switches, define and implement effective policies, run security and compliance evaluations, configure proactive monitoring and alert systems, fully utilize resources through virtualization technologies, troubleshoot switching and routing problems, maximize performance, plan for expected growth, and set up the powerful high-availability (HA) features available for Nexus family of switches. Progent can also help you to upgrade efficiently from legacy Nexus switches or Catalyst switches to up-to-date Nexus platforms.
Progent's Juniper-authorized NetScreen consultants can assist you to configure and optimize NetScreen 5000 series routers, upgrade from previous NetScreen products to more current Juniper technologies, and troubleshoot infrastructure problems in Juniper-only or mixed-vendor environments.
Progent can help you to plan and administer cost-effective environments that support Windows and Linux systems and apps in either cloud-only solutions or in hybrid architectures that combine physical resources along with one or more public cloud services. To assist you to incorporate public cloud services with networks, Progent offers a range of cloud migration services such as Azure enterprise hybrid cloud design and deployment consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has 20 years of experience delivering high-level consulting expertise online, and Progent can make sure you successfully carry out your cloud migration projects quickly and within your budget.
Progent's Microsoft and Cisco certified computer engineers can provide advanced help with a wide range of technologies and can deliver that assistance online anywhere in the U.S. or in person in major cities across the United States and anywhere in . Progent offers online help for information systems based on Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for environments that incorporate a mix of Microsoft Windows and UNIX-family technology. Progent also can provide access to the expertise of Cisco CCIE network specialists for complex network issues, as well as the the support of CISA-accredited security consultants to assist with complex security planning and troubleshooting. Progent has delivered online troubleshooting to businesses in every state in the U.S.
Progent's support services for software and firmware patch management provide businesses of any size a flexible and affordable solution for assessing, validating, scheduling, applying, and documenting software and firmware updates to your virtual and physical; servers, peripherals {like printers and scanners, network infrastructure appliances such as routers and Wi-Fi APs, and Internet-of-Things (IoT) devices such as alarms and health monitors.
Progent offers fault tolerant load balancing consulting covering network load balancing, load balanced program, LAN/WAN backbone routing, and content dispatching products such as Cisco Content Engine. fault tolerant load balancing technologies for which Progent offers consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Distributed Director and ACNS, and F5 Networks BIG-IP.
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files stored within your company's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered laptops and desktops.
Systems Management Server provides added functionality for change and configuration management of Windows-based networks via SMS Feature Packs. Feature Packs lower the overall operational costs of managing and deploying software products by making it simpler to install system images, control mobile computers, and run management utilities. In addition to alerting you about ways to cut management expenses by installing SMS 2003 Feature Packs, Progent's consultants can help you plan and perform IT projects that cover areas that Feature Packs are designed to streamline. Progent's migration and update services can minimize spending and reduce business disruption as you move to new operating systems and applications. Progent's wireless engineers can show you how to develop sensible processes and policies to manage PDAs and intelligent portable communication devices so your mobile workforce remains productive and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can show you how to develop a security strategy that incorporates standards, processes and IT products to keep your IT network protected.
Progent makes use of the Flexential Tampa colocation center mainly to deliver private cloud hosting services. Progent maintains a team of IT consultants based in the Tampa area, and Progent also offers remote support from Progent's nationwide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and senior disaster recover planning experts. Progent can also assist your business to design and execute a move to the Flexential data center with services like planning system configuration, recommending hardware components, system setup and testing, debugging, streamling online management, and educating your network support team.
Progent's accredited cybersecurity experts can provide security assessments of company-wide security to validate your organization's cybersecurity profile adherence to recognized international security standards. Progent offers ongoing managed services for security monitoring and response, on-demand network-wide security audits, and focused security evaluations for specific areas of cybersecurity such as endpoints or ransomware-safe backups. Progent's qualified security engineers can also conduct comprehensive security tests to evaluate your company's compliance with key industry security standards such as FISMA, NIST, and ISO.
Progent has been providing SharePoint consulting services since the first SharePoint product was released over two decades ago, and Progent has the breadth and depth of technical knowledge to assist organizations of any size to design and implement a SharePoint Server 2013 installation and develop SharePoint 2013 apps that bring significant business value to your information network. Progent's Microsoft-certified consulting team can assist your company to evaluate the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from legacy releases of SharePoint or from another collaboration environment; determine whether an on-premises, Cloud-based or hybrid configuration is best suited for your busi9ness; and pick the right edition of SharePoint 2013 for your applications. Progent offers full project management outsourcing or can assist in individual tasks related to your SharePoint 2013 deployment.
Hyper-V 2016 utilizes key features first developed for and proven on Azure, among the world's largest public clouds. This pedigree significantly enhances the ability of the Windows Server platform to support private cloud and hybrid cloud/on-premises environments by enhancing data security, availability, scale, manageability, reliability and disaster recovery. Progent's Microsoft-certified consultants can assist you to assess the advantages of Hyper-V 2016 for your business, configure test environments to confirm the ability of Hyper-V 2016 to support your critical workloads, plan a cost-effective network topology for a cloud-centric or hybrid installation, develop and execute a non-disruptive upgrade strategy, train your IT administration and support staff, and deliver ongoing consulting and troubleshooting services to ensure that your Hyper-V 2016 solution gives you the highest possible business value.
Progent provides Windows 2003 Cluster Server support to help your business implement zero-downtime server clusters designed to deliver 24x7 uptime. Windows cluster servers for non-stop systems include Windows Cluster Server, SQL Server Cluster, and Exchange Server Cluster. By assisting you t design zero-downtime server clustering solutions around Windows Server 2003 Cluster, Progent's Certified Windows experts make sure that your fault-tolerant server clusters are configured to optimize the strategic advantage of your information system.
Windows Hyper-V 2016 incorporates key features first designed for and refined on Microsoft Azure, among the world's biggest public clouds. This significantly enhances the ability of the Windows Server platform to support private cloud and hybrid cloud/on-premises environments by improving security, availability, scale, manageability, reliability and disaster recovery. Progent's Microsoft-certified consultants can assist you to evaluate the benefits of Hyper-V 2016 for your business, configure pilot systems to verify the ability of Hyper-V 2016 to support your vital workloads, design an efficient network topology for a cloud-centric or hybrid deployment, develop and carry out a non-disruptive migration strategy, train your IT management and technical support personnel, and provide as-needed consulting and troubleshooting services to ensure that your Hyper-V 2016 solution gives you maximum business benefit.
Progent's managed services for software and firmware patch management provide organizations of all sizes a versatile and cost-effective solution for evaluating, testing, scheduling, applying, and tracking updates to your virtual and physical; servers, such as printers and scanners, network infrastructure appliances such as routers and Wi-Fi APs, and Internet-of-Things (IoT) devices like alarms and robotics.
Progent has 20 years of background helping small and medium-size businesses to plan, deploy, tune, manage, and troubleshoot IT networks that incorporate a remote workforce.
Network monitoring commonly entails observing a network's resource utilization in order to identify data traffic backups or fix hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free monitoring utilities that work under Linux and can be deployed to monitor mixed-platform environments where Linux and Windows coexist. Progent's network support consultants can help you use both these programs to tune and repair your network. Progent's UNIX consulting services provide small companies and programmers help with administering and supporting UNIX/Linux and Solaris networks that work with Microsoft-based technology.
Progent can help you in any phase of your migration to Microsoft Exchange 2019 such as deploying Windows Server 2019 as a host for Exchange; designing high availability system topology for a local, Microsoft cloud connected or hybrid environment; migrating mailboxes; designing and implementing Hyper-V virtualization; configuring hardware load balancing (HLB); building Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365; and setting up Outlook.
Cisco offers an extensive array of routers that includes appliances built to provide the protection, performance, and availability required by organizations from small businesses to global enterprises and ISPs. Cisco routers feature support for redundancy, automatic failover, and backup power for improved fault tolerance and system uptime. Progent can help you choose and integrate Cisco routers to establish a solid foundation for your network and to make it economical to expand as you add new users, open new offices, deploy new services, extend your network to customers and partners, and support a more mobile workforce. Progent can provide expertise in a range of routers based on Cisco's IOS platform, including Cisco's 800 series of small business routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for core Networks, plus older 3600 and 3700 Routers.
Microsoft Small Business Server (SBS) is an affordable suite of essential servers that offers the basis for a powerful but easy-to-manage information. The integration requirements of the Microsoft .NET functions included with Microsoft Small Business Server 2011 requires an IT consultant with real-world expertise and broad experience in planning and implementing effective and comprehensive business technology systems. Progent's Microsoft-certified consultants have extensive backgrounds with the technologies built into SBS 2011 and SBS 2008. This expertise assures you success in deploying, administering, and servicing IT solutions powered by the Microsoft SBS line of servers and programs.
Progent can provide the expertise of Microsoft-certified engineers as well as seasoned database application programmers, database administrators, project managers, network infrastructure engineers, disaster recovery/business continuity planning specialists, and certified data security professionals to help your business to assess the likely advantages of SQL Server 2012 for your business, install test systems at your datacenter or at Progent's lab, design and carry out a smooth transition to SQL Server 2012 from previous releases of SQL Server or from legacy database solutions, and configure an efficient and secure network infrastructure that lets you realize the full business benefit of Microsoft SQL Server 2012.
Progent's Cisco wireless VoIP phone configuration and troubleshooting consultants offer remote and on-premises assistance to help you create and manage a Cisco wireless VoIP phone solution by delivering services that range from debugging the configuration of an IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for updating the wireless architecture of a campus.
Progent has supported Dynamics GP and Great Plains ERP software for over 20 years and Progent has provided system integration, software development, education, and debugging since the platform's original release. Progent offers in-depth support for updating out of date Dynamics GP/Great Plains deployments. Progent can assist your business to design, pilot, and carry out an efficient upgrade from a an outdated version to the current version of Dynamics GP.
Progent's seasoned team of network consultants and application experts have years of experience delivering remote and on-premises assistance for businesses of all sizes who need to integrate Android phones into their information systems so that mobile clients can communicate and collaborate while on the go. Progent offers the range of skills to resolve network problems that involve numerous vendors and that represent a combination of legacy and current information technology. Progent provides budget-friendly remote technical support to assist you with any facet of planning, deploying, managing and maintaining your BYOD solution. Progent can deliver occasional technical support to assist you to resolve especially challenging technical problems, or Progent can provide comprehensive project management support to ensure that you complete major network initiatives on time and within budget. Progent can assist with on-premises, cloud-based, or hybrid networks and can provide support for operating systems, apps, management tools and network infrastructure. Progent also can provide customized group or one-on-one classes to help you manage and operate Android phones to maximize their business value.
Cisco's Firepower Next Generation Firewalls deliver a significant performance boost over Cisco's previous-generation ASA 5500-X security appliances and offer unified management of advanced cybersecurity features such as application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can assist your organization to plan and carry out a smooth upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower firewalls with Cisco's security services to create and centrally control network environments that include branch offices, data centers, and cloud resources.
Microsoft Dynamics 365 Business Central (previously, formerly} called Dynamics NAV and Navision) offers small and midsize businesses a single soultions for financial management, inventory, operations, capacity planning, procurement, sales and marketing, demand forecasting, and business analytics. Progent's Dynamics Business Central/NAV consultants can assist your organization to maintain your legacy Dynamics NAV system or upgrade efficiently to a cloud-based, on-premises, or hybrid deployment.
Progent's company culture will allow you to become a better consultant by enhancing your technical skills and boosting the satisfaction of your customers. Progent delivers this commitment by attracting the best consulting experts for you to operate with, providing a state-of-the-art network and communications architecture, running proprietary software tools to deliver the maximum quality of support, and by optimizing proven operational structures for finding and keeping clients.
Progent's proven ransomware recovery consultants can assist your business to rebuild an IT network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Progent's pricing model is to charge for remote service and in-person help per minute. As a result, you pay just for delivered services. Progent does not impose a more expensive rate for after-hours or emergency support, and inside California or in regions where Progent offers on-premises service, Progent does not bill for travel time except for urgent calls where on-site time is less than 4 hours. Also, Progent applies no initialization fee and asks no retainer for support services provided during regular business hours. Many service organizations demand substantial minimum fees or charge for each quarter hour or longer. Progent's small granularity avoids big bills for fast solutions so you won't be forced to permit less critical problems to stay unaddressed.
Progent's ransomware experts can help you to assess your ransomware vulnerability, monitor and protect your network, assist with settlement negotiations with a hacker, and rebuild a network victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
With Cisco Catalyst switches for small and mid-size companies, Cisco enables companies to gain the full advantages of bringing intelligent services to their networks. Cisco's switch technology makes it possible to deploy capabilities that make your network infrastructure sufficiently available to handle real-time needs, expandable to facilitate growth, safe enough to guard restricted information, and capable of differentiating and managing traffic flows to optimize network performance. Progent's CCIE certified engineers can help you select and integrate Cisco Catalyst switches appropriate for your company. In addition, Progent's CISM certified security specialists can help you create a comprehensive protection plan and set up Cisco Catalyst switches so they help enforce your security policies. Cisco Catalyst switches that Progent supports include Cisco's Catalyst 2960 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4500 switches, and Cisco Catalyst 6500 switches.
Progent's Microsoft certified consultants can offer small and mid-sized businesses expert Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis platform that enables the rapid creation of enterprise-class business programs that can give your business a competitive edge. SQL Server provides built-in support for XML and the ability to query over the Internet and outside the corporate firewall. In addition to offering consulting, maintenance and problem solving services, Progent's SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the profitability of your IT network. Progent can also help you upgrade from older versions of SQL Server to Microsoft SQL Server 2005.
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management platform that incorporates machine learning technology and advanced services to provide comprehensive endpoint detection and response.
Microsoft Lync Server 2010 supports IM, Real Presence, voice/video conferencing, desktop sharing, as well as VoIP and traditional public switched telephone network (PSTN) voice communication. Lync 2010 can extend the functionality of Exchange, SharePoint and Office or cloud-based Microsoft 365 and simplify management via integration with Active Directory. Lync 2010 can also cut expenses by eliminating Voice-over-IP hardware and subscription fees, PBX systems, or conventional video conferencing technology. Progent's certified IM and Presence consultants offer online and onsite support to assist you to maintain and troubleshoot your current Lync 2010 environment or assess the benefits of migrating from Lync to Skype for Business, which is Microsoft's new release of the product. Progent can also assist your organization to design and execute a smooth Skype for Business migration.
Lync 2010 provides IM, Presence, audio and video conferencing, desktop sharing, as well as IP-based and traditional PSTN telephony. Microsoft Lync Server 2010 can extend the functionality of Microsoft Exchange, SharePoint Server and Office or Microsoft 365 and simplify management through integration with Windows AD. Lync 2010 can also cut capital and operational costs by eliminating VoIP hardware and subscription fees, PBX gear, or conventional teleconferencing technology. Progent's Microsoft-certified unified communications experts can provide online and on-premises support services to assist your company to manage and troubleshoot your existing Lync Server 2010 deployment or assess the benefits of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also help your organization to plan and carry out a smooth Skype for Business upgrade or a migration to Microsoft Teams.
Progent can provide the support of a certified VMware VCDX consultant to help you plan, deploy, administer and repair VMware vSphere and vCloud-based virtualization ecosystem for local datacenters, private and public clouds, or hybrid cloud systems. Progent offers advanced knowledge for deploying and configuring VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery. Progent has extensive experience of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator and vCloud used for administering private and hybrid cloud solutions that provide maximum uptime, fault tolerance, and application mobility.
Progent's Microsoft-certified SQL Server 2017 experts can help you to plan and carry out an efficient upgrade from your existing SQL Server environment to SQL Server 2017.
Progent's Support Program for IT Service Providers lets you use Progent's information technology engineers while retaining your own service brand as a transparent arm of your network consulting team.