Progent's background delivering Microsoft .NET services and SQL Server help, and Progent's application development experience with VBasic, XML, and additional developer platforms enable Progent to design custom line-of-business applications and eCommerce environments that operate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP reporting consultants can help you design reports that let you track your business more effectively, turning uncooked data into valuable understanding of your company and customers.
Progent's support services for software and firmware patch management provide organizations of all sizes a flexible and cost-effective alternative for assessing, testing, scheduling, applying, and documenting updates to your servers, peripherals {like printers and scanners, network infrastructure appliances such as switches and Wi-Fi access points, and Internet-of-Things (IoT) devices like alarms and robotics.
ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to keep your network running efficiently by checking the state of vital assets that power your information system. When ProSight LAN Watch uncovers an issue, an alert is sent immediately to your designated IT personnel and your assigned Progent engineering consultant so any potential issues can be resolved before they can impact productivity.
In addition to providing the expertise of Microsoft Dynamics GP consultants, Progent has consultants experienced in Dynamics AX (Axapta), Microsoft Dynamics NAV Business Management Software, Dynamics SL, Dynamics RMS, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers software development, troubleshooting, management help, upgrade support, and 1-on-1 or group webinar training customized to address your particular needs. Progent's consultants also can help you integrate and maintain a secure, reliable network infrastructure to support your ERP, MRP and accounting solutions.
Progent has over 10 years of experience integrating, maintaining and troubleshooting the core platforms that make up Microsoft System Center and can help you to design, configure, maintain, and repair your Microsoft System Center 2012 R2 ecosystem to optimize the availability and performance of your critical IT resources across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-connected fabric. Progent can help your organization to upgrade to the current edition of Microsoft System Center from an older one or from another datacenter management platform to deliver the advantages of enterprise-class provisioning, automation, security, plus datacenter and critical application performance monitoring.
If your business computer system combines Linux technology with Windows, Progent can assist you to integrate your IT resources into a unified network that permits all your operating systems to coexist for easy administration, seamless information exchange, high availability, enhanced performance, and strong security. Progent's Linux and Microsoft Windows integration support services include network architecture integration and support, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, online network help and troubleshooting, on-site technical support, and Helpdesk outsourcing.
Progent's Microsoft-certified consultants can provide remote or in-person support to help businesses of any size to plan, deploy, administer, and repair a backup/recovery system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to migrate from older releases of Data Protection Manager or from another backup/recovery system, and Progent can integrate your Data Protection Manager deployment for on premises, cloud, or hybrid datacenters. Progent offers as-needed help for resolving particularly challenging issues, or comprehensive project management support. Progent can also assist your business to incorporate SCDPM 2012 into an enterprise-class disaster recovery plan.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent provides expertise for security analysis software such as LANguard from GFI for performing a variety of automatic system auditing scans to identify possible security gaps. Progent has extensive knowledge of network auditing tools and can show you how to make sense of audit reports and react appropriately. Progent can help you design protection into your business operations, configure auditing software, define and implement a secure system architecture, and suggest procedures to optimize the security of your network. Progent's security engineers are able to help you set up a firewall, implement safe remote connectivity to email and business applications, and install VPN. Progent's qualified security engineers can test the security of web-based software and can provide extensive information security audits of company-wide security to determine your organization's compliance with recognized international security standards such as FISMA, PCI, and ISO.
Progent’s Technical Response Center offers nationwide extended hours remote troubleshooting for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support experts provide after-hours phone help and online direct network access to isolate and resolve network problems rapidly and economically. The scope of IT experience represented by Progent's staff of nationwide service engineers allows Progent to escalate even the most difficult network issues to competent experts as needed. For critical problems, the TRC endeavors to answer your call for support in less than one hour.
Progent's Cisco-certified Wi-Fi integration consulting experts can help organizations to deploy, manage, and debug Cisco Wi-Fi products such as Cisco's Aironet and Meraki 802.11ac Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Progent's Microsoft-certified ISA Server consultants have broad experience creating corporate security designs for IT networks with multiple locations, mobile workers, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall consultant can help your small business plan and deploy an installation of ISA Server 2004 that meets your IT protection requirements without restricting your network.
Progent is among the most qualified information technology support firms for integrating email and messaging systems based on Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses get the full benefits of Exchange 2000 under typical situations such as updating from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 Server support.
Progent's Microsoft-certified consultants can provide computer support and technology consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent’s support team can help you design, deploy, maintain and manage the entire suite of Windows .NET Servers including SQL Server, Microsoft ISA Server, Small Business Server, Exchange Server, Microsoft SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Project Server, and Microsoft System Center Operations Manager.
Before Progent’s Microsoft Operations Manager solution, network problems were approached reactively, after users complained about them. With the help of proactive, automated warnings and trend reports created by MOM, Progent can now ward off network troubles before they grow to be serious enough to disrupt network availability. Because of Microsoft Operations Manager, Progent can deal with looming problems before customers are aware that the problems exist. Progent has background with MOM 2005 and MOM 2000 to offer small business networks enterprise-class reliability, security and productivity.
Progent can help you to plan an upgrade to Microsoft Teams from Skype for Business Online and install, administer, and debug a cloud or mixed deployment of Teams. Progent can help you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.
SQL Server 2000 is a complete, web-aware database and data analysis solution that enables the rapid development of cutting-edge high-end programs that can provide your company a significant competitive edge. Microsoft SQL Server 2000 features built-in support for XML and the ability to communicate across the Internet and beyond the firewall. The expertise of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of work helping with Microsoft technology, assures you success in planning, deploying and administering Microsoft SQL Server solutions that are seamlessly connected with other applications based on Microsoft's .NET environment.
Progent can provide enterprise clients the services of a NetApp-certified consultant for remote or onsite expertise for NetApp's entire portfolio of SAN storage software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVault and OSSV incremental D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series hardware products. Components of NetApp SAN technology supported by Progent include SAN dsign, cloud deployment, virtualization, migrations, transparent patching, system management, security and compliance, high availability, and troubleshooting. Progent can provide Tier 3 support to assist you to take care of issues with NetApp SAN deployments efficiently following leading practices.
Progent’s Microsoft certified consultants offer small and medium size businesses enterprise-grade consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables companies to deliver important software rapidly and reliably to specified workers, lower software costs and stay compliant by determining patterns of usage, enhance Windows security by improving your awareness of vulnerability and by installing targeted updates, manage your mobile workforce through industry standards independent of connection or geography, and reduce operational costs by efficiently exploiting the administrative capabilities built into Windows. Progent’s SMS consulting professionals can show you how to use SMS economically for automated software and application deployment, security patch administration, and asset monitoring management including software and hardware inventory.
Progent practices knowledge transfer from Progent's support experts to clients. By educating clients to deal with technical issues that are within their scope, Progent is able to concentrate on offering high-value skills where Progent has few competitors. Small companies who work with trusted freelance consultants or who employ in-house support personnel benefit when Progent transfers knowledge about new technology and proven processes to make their networks more reliable, protected, and efficient.
Progent's Microsoft-certified consultants offer online or in-person expertise to assist companies of all sizes to plan, deploy, manage, and repair a backup/restore solution based on System Center 2012 Data Protection Manager. Progent can assist you to migrate from older versions of SCDPM or from a different backup/recovery platform, and Progent can optimize your Data Protection Manager implementation for on premises, cloud, or hybrid environments. Progent can provide occasional support for resolving particularly challenging problems, or comprehensive project management services. Progent's consultants can also help you to incorporate SCDPM 2012 into a comprehensive disaster recovery strategy.
Email Guard by Postini offers constantly updated spam and virus blocking, data filtering, and security from email-based DHA attacks and DSA attacks. Progent is a Postini aggregator and service specialist. If your organization is too small to purchase for a regular Postini license, you can still have access to Postini’s Perimeter Manager technology via Progent’s E-Mail Guard antispam and anti-virus aggregation program. Progent’s expert email protection consultants can show you how to develop an email security strategy that features anti-spam and anti-virus technologies and policies.
Microsoft SQL Server 2005 offers powerful, standardized tools to IT professionals as well as to information workers, reducing the difficulty of creating, deploying, managing, and accessing company data and database applications on platforms ranging from handheld devices to corporate data networks. The complexity and integration demands of Microsoft SQL Server 2005 require an IT consulting firm with real-world expertise and broad knowledge in designing and deploying data-driven, end-to-end business technology solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Progent's Check Point Software firewall consultants can help you plan, configure, and manage firewall environments built around Check Point Next Generation firewall appliances and Check Point's cloud-based SandBlast security services. Progent's consultants can also help you maintain legacy Check Point firewall models or upgrade smoothly to Check Point's modern security gateways.
MCSE Expert Certified Project Server 2013 Technical Support Services
Progent offers the support of BlackBerry-certified consultants who can assist small organizations to plan, manage, and repair BlackBerry solutions affordably and effectively, eliminating the requirement for an in-house BlackBerry expert and reducing the expense and distraction of maintaining a mobile workforce. Progent's BlackBerry engineers offer extensive experience cooperating with Progent's Microsoft-expert consultants, Cisco CCIE engineers, and CISSP and CISM-certified security professionals. This breadth of knowledge, combined with Progent's proven remote support model, offers small and mid-size companies a cost-effective solution for incorporating BlackBerry technology seamlessly into their information network.
Progent provides live remote instruction for an array of desktop apps and operating systems including Microsoft Office and Microsoft 365 Excel, Word, Publisher and Project plus Acrobat Writer, Photoshop, Crystal Reports, and Windows 10 and 8.1. Online training offers the benefits of conventional physical classroom seminars, such as instant interaction between students and trainers, but avoids the costs of travel and the hassle of trying to synchronize the schedules of many workers. Offered to individuals or groups of any size, Progent's live online instruction permits the instructor to conduct the seminar from an online facility while the students can be spread across an office or all over the the U.S. Virtual training supports proven learning tools like broadcast white boards, electronic hand-raising, and collaborative applications. Classes can be brief and targeted to specialized subjects or longer in duration and broader in coverage.
Microsoft System Center 2016 Operations Manager is designed to promote consistent performance and dependable availability for critical workloads by providing centralized, cross-platform tracking of IT infrastructure deployed across on-premises datacenters and cloud environments. Progent's consulting team offers world-class remote and onsite expertise to help organizations of any size to design, integrate, tune, update and repair Operations Manager 2016 solutions. Progent can help your company to migrate to Operations Manager 2016 from older versions of Operations Manager or from other monitoring platforms, or integrate a variety of monitoring tools into a cohesive infrastructure management ecosystem. Progent can also help you extend your Operations Manager 2016 scope to include resources based in public clouds such as Microsoft Azure and Amazon AWS.
Progent provides small organizations two specially designed security inventory packages that provide, at a set price, remotely managed scans of your security profile which are analyzed by certified information security specialists who assess the results of the scan, present objective summaries of your existing security vulnerability, and make recommendations for remediation. Progent offers two non-overlapping security inventory scanning packages for external and internal security scanning that are priced to fit the restricted budgets of small businesses while offering enterprise-class assessments of your IT network's exposure to assault.
Progent's Windows Server 2019 disaster recovery/business continuity planning consultants can help you to design a DR/BC system built around Microsoft's cloud-tested Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Progent's Microsoft-certified consultants can deliver affordable online and on-premises support to carry out your upgrade to Microsoft Exchange Server 2010, generate thorough documentation of your upgraded email environment, educate your IT staff and end users to get them ramped up quickly on Microsoft Exchange 2010, and provide ongoing administrative services and engineering support. Progent's consultants can also help you upgrade from Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.
Cisco has designed a full array of routers including appliances built to provide the protection, bandwidth, and reliability required by organizations from small businesses to worldwide enterprises and service providers. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved fault tolerance and system uptime. Progent can show you how to select and integrate Cisco routers to build a solid infrastructure for your IT system and to make it economical to grow as you support new users, start new offices, install new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent offers expertise in a range of routers powered by Cisco's IOS platform, such as Cisco's 800 series of small business routers, Cisco 1800 and 2800 ISR routers, Cisco 2900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for the network core, as well as older 2500 and 2700 Routers.
Progent's support services for patch management offer organizations of any size a flexible and affordable alternative for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your virtual and physical; servers, endpoints scanners, network infrastructure appliances such as routers and Wi-Fi access points, and Internet-of-Things devices like alarms and robotics.
Progent's ransomware consultants can help you to assess your ransomware vulnerability, monitor and protect your network, assist with settlement negotiations with a threat actor, and rebuild a network damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales activities including listings, orders, payments, fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales, vendors can expand their market, lower their cost of sales, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide programming, workflow integration, project management support, and training to help you cut development time and get to market quickly.
Progent utilizes the Flexential Tampa colocation center mainly to provide private cloud hosting services. Progent maintains a team of network consultants based in the vicinity of Tampa, and Progent also offers remote expertise from Progent's countrywide team of Microsoft-certified experts, Cisco-certified CCIE network engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware professionals, and senior disaster recover planning consultants. Progent can also help you to design and implement a migration to the Flexential facility by providing services like planning system configuration, recommending hardware, system configuration and testing, debugging, setting up online management, and educating your IT support team.
Microsoft SQL Server 2014 incorporates significant enhancements in critical areas such as speed, availability, security, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that operates transparently with all types of applications including OLTP, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient online and onsite consulting services such as planning, deployment, management, remediation, and application development expertise to help businesses of all sizes to realize fast return from their SQL Server 2014 investment.
Progent's Microsoft-certified experts can deliver a variety of consulting services to assist companies of all sizes to deploy, manage, and support environments that incorporate workstations, laptops, tablets, or smartphones powered by Windows 8.1. For enterprise customers, Progent's experienced project management consultants can assist to set up testing labs to assess Microsoft Windows 8.1 and develop and manage Windows 8.1 migration projects based on leading practices.
Progent can assist your business to understand the many subscription plans available with Microsoft 365, previously branded Office 365, and integrate your network with Microsoft 365 so you realize top business value. Progent supports cross-vendor networks that include Windows, macOS or OS X, and Linux software. Progent can also help you to build and maintain hybrid solutions that seamlessly combine on-premises and cloud products and services.
Progent’s Technical Response Center (TRC) offers low-cost nationwide extended hours remote help for IT networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support engineers offer 24x7 telephone help and online direct network connection to troubleshoot and resolve technical problems rapidly and affordably.
Progent's certified professionals can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and migration strategies, optimize your network for on-premises, multi-location, private or public cloud-based, and partial-cloud environments, train your IT management staff, develop an enterprise-wide security plan, streamline network administration, assist with application development, and build and validate a disaster recovery/business continuity plan.
Progent can show you how to design, deploy, manage, monitor, and troubleshoot an efficient Wi-Fi LAN architecture, select appropriate hardware and software, and configure wireless access points, wireless bridges, antennas, wireless controllers, and various wireless products. Progent can also help you build a thorough 802.11x system security plan that is well integrated with the security plan for your overall corporate network.
Progent's certified security consultants can help you protect your Mac environment through professional services such as performing security tests, recovery from virus and worm penetrations, configuring firewalls, implementing safe remote and mobile connectivity, installing automated programs for protection against viruses, spam, and directory harvest attacks, and creating a company-wide security plan appropriate for the specific objectives of your corporate information system.
Progent's Microsoft-certified Windows Server 2003 consultants can provide computer support and IT consulting for the entire line of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Windows 2000 Server. Progent's Microsoft Windows 2003 migration, integration, update, and maintenance offerings include network planning, deployment, project management, on-premises and remote technical support and repair, Help Desk outsourcing, expert security services, turn-key outsourcing, and expert co-sourcing.
Progent's ProSight portfolio of managed IT services are geared to offer businesses who have minimal in-house network support staffs with low-cost access to enterprise-class management platforms and consulting experts. Advantages of Progent's ProSight line of managed IT services include flat-rate IT maintenance costs, automation of common management processes, ongoing absorption of the latest information technology, smooth migration from legacy technology to current solutions, close alignment of information technology with business goals, guidance from seasoned IT consultants, and freeing up management to focus on business rather than ever-changing computer technology.
Progent’s team of expert programmers, database architects, and project management consultants can assist enterprise clients to carry out development programs for Microsoft Windows, Linux, or Web applications. Progent's co-sourcing services include fast access to veteran project managers for high-level planning and program co-ordination or Progent can help clients plug expertise gaps by providing database architects and software programmers skilled in building line-of-business applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can help businesses to integrate SharePoint with additional applications like SQL Server and Office Excel to build data-intensive intranets and portal sites. Progent also can provide experience with web development tools and can help businesses to create, expand, repair, or port web-based applications to utilize the latest advances in web technology.