Progent's ProSight Virtual Hosting service offers advanced virtualization technology, a state-of-the-art data center facility, and the technical services of Progent's Microsoft-certified consulting group to provide small companies with a comprehensive information technology outsourcing alternative that enhances network availability and protection, reduces management distraction, and lowers expenses. With Progent's Private Cloud Hosting, a small or midsize business can have all of its software platforms and critical application servers hosted in a secure and reliable facility on a fast, non-stop virtual machine configured and supported by Progent's computer support experts.
With Cisco Catalyst switches for small and medium-sized companies, Cisco allows companies to gain all the benefits of adding smart traffic control into their IT infrastructures. Cisco's switch product line makes it possible to enable features to make your network infrastructure highly available to handle time-critical requirements, scalable to facilitate future growth, secure enough to protect restricted data, and designed for differentiating and managing all traffic to streamline system operations. Progent's CCIE and CCNP certified engineers can help you select and integrate Cisco Catalyst switches that make sense for your company. Also, Progent's CISM and CISSP certified security specialists can show you how to develop a strategic protection policy and set up Cisco Catalyst switches so they powerfully support your security policies. Cisco Catalyst switching products that Progent provides expertise for include the Cisco Catalyst 2960 switches, Catalyst 3560 switches, Cisco Catalyst 4900 switches, and Cisco Catalyst 6500 Series Switches.
The ProSight Ransomware Preparedness Report service is a low-cost service based on a phone discussion with a Progent backup/recovery consultant. The interview is designed to evaluate your company's ability to block ransomware or recover rapidly after a ransomware incident. Progent will consult with you directly to collect information concerning your current AV defense and backup system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply industry best practices to build a cost-effective AV and backup/recovery system that reduces your vulnerability to ransomware and aligns with your company's needs.
Dynamics GP software offers analytics and reporting features that allow you to monitor all operations, sales and spending, and sales patterns with integrated drill-down, query, and reporting functions. Progent's Microsoft Dynamics GP reporting consulting expertise can help you create reports that allow you to analyze your business more completely, turning uncooked data into useful business information. Progent is able to enhance your reporting and analytics by providing Crystal Reports expertise, FRx support, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can provide Microsoft .NET consulting, Microsoft SQL Server help, and programming experience with VBasic, XML and other tools in order to deliver custom business application development and web commerce applications that integrate transparently with Microsoft Dynamics GP/Great Plains.
Progent's certified failover clustering consultants can help businesses to evaluate the advantages of deploying Microsoft Windows Server 2012 failover clustering to build an advanced high-availability/disaster recovery solution, assist you to plan and deploy a Windows Server 2012 system, deliver online and on-premises consulting services and engineering support for failover clusters that include physical servers or virtual ones, and help you to streamline the management of clustered servers.
Progent's Microsoft-certified consultants have over 10 years of experience designing, implementing, optimizing and fixing System Center Operations Manager solutions and offer companies of all sizes advanced remote or onsite consulting services for System Center 2012 Operations Manager. Progent can help your company to plan a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and availability required to monitor your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to import and set up Microsoft SCOM 2012 management packs based on industry best practices for tracking network fabric as well as Microsoft and third-party applications and services. Also, Progent can provide fast online or on-premises troubleshooting to assist you to remediate critical problems detected by Microsoft SCOM 2012.
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants offer a wide range of online services to help your organization to design, develop, test, deploy, administer, and debug business applications based on any release of Excel, including Excel Online and Microsoft Office 365 Excel. Progent can assist your business to migrate your legacy Excel applications to the newest versions of Excel, integrate Excel with iOS-powered iPhones and iPads and Android phones and tablets, and identify and fix compatibility issues between different releases of Excel. Progent can provide as-needed support to clients who need a quick fix to a stubborn issue related to Office Excel and Progent also offers comprehensive project management support for upgrading or creating line-of-business application software built on Excel. Progent's affordable webinar training classes for Excel can be customized to address the needs of individuals or groups.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior-based machine learning tools to defend endpoint devices as well as servers and VMs against new malware assaults such as ransomware and email phishing, which routinely get by traditional signature-matching AV tools. ProSight ASM safeguards on-premises and cloud resources and offers a single platform to address the entire threat lifecycle including protection, identification, mitigation, remediation, and forensics. Top capabilities include single-click rollback using Windows VSS and automatic system-wide immunization against newly discovered threats.
Progent can assist your it team to design and manage hybrid environments that can include Windows and Linux systems and apps in either cloud-centric systems or in hybrid network models that seamlessly combine on-premises IT assets as well as cloud services. To assist you to integrate cloud services with networks, Progent offers a variety of cloud migration support services that include Microsoft Azure enterprise hybrid cloud design and integration services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has 20 years of background providing advanced consulting support remotely, and Progent can make sure you complete your cloud migration projects quickly and within your budget.
Microsoft Exchange 2013 includes major improvements to the capabilities of its predecessor Exchange Server 2010 and introduces important innovations plus a redesigned structure. These enhancements favorably impact key areas like ease of administration, high availability (HA), security and compliance, cost of ownership, collaboration, scalability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to evaluate the possible business benefits of upgrading to Microsoft Exchange 2013, design a cost-effective test and rollout plan, and educate your IT team to manage your Microsoft Exchange Server 2013 environment. Progent can also provide ongoing remote consulting and management services for Exchange 2013.
ProSight LAN Watch is Progentís server and endpoint remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system running efficiently by checking the state of vital devices that power your IT network. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your specified IT staff and your assigned Progent consultant so that any looming problems can be addressed before they have a chance to impact productivity.
Progent can provide the services of RIM BlackBerry-premier engineers who can assist small companies to design, manage, and troubleshoot BlackBerry technology affordably and successfully, doing away with the need for an internal BlackBerry expert and reducing the expense and hassle of maintaining a mobile workforce. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-expert experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This breadth of knowledge, combined with Progent's proven online service delivery model, offers small and mid-size companies a cost-effective solution for incorporating BlackBerry devices and software productively into their IT system.
Microsoft Mac Office allows Mac users to run the industry's most familiar office productivity applications. Progent's Apple-certified Mac experts can help you set up Microsoft Office for Macintosh on a multi-vendor environment combining Apple OS X and Windows computers so that Mac users can take advantage of the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with colleagues who run Windows. Progent's consultants have experience with both Apple Macintosh and Windows technology and can support environments that combine Mac with Microsoft Windows computers with complete resource sharing, or networks which carefully restrict sharing between Apple Mac and Windows systems.
Progent's Microsoft authorized Consultants offer three service programs to help medium-size and large organizations develop a cost-effective and productive in-house Network Support Help Desk. Progent's help desk consulting services include Return on Investment analysis, process analysis and enhancement, executive reporting, training of in-house personnel, and documentation of procedures. Progent's Software Selection and Deployment Support Services help organizations analyze the numerous top level Help Desk application programs available and determine what packages may be too expensive, lack key features, or align badly with your company's corporate culture. Progent also offers short-term staffing for businesses who want to augment their in-house Help Desk team for special projects or to substitute for vacationing or indisposed personnel.
Progent's Microsoft-certified consultants can assist organizations of any size to follow leading practices to configure SCVMM 2012 hosts, fabric, storage systems, and library resources; plan, deploy, and manage private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive reporting. Progent can assist you to move from an earlier edition of SCVMM or from another virtualization management system, and Progent can show you how you to enhance and repair your current SCVMM 2012 ecosystem so you get the highest possible business value.
Progentís non-stop interoffice connectivity and 24x7 system infrastructure consultants can help small organizations achieve zero-downtime Interoffice connectivity via fully redundant networks with automatic failover. Progentís CCIE engineers can plan and deploy high-availability Inter-office networks supported by fault tolerant EIGRP routers or fault tolerant OSPF deployment of Cisco routers. Progent can demonstrate how redundant connections and transparent fail-over offers affordable non-stop interoffice connectivity.
Progentís Microsoft-certified consultants can provide companies of any size consulting, technical support, and development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise platform that utilizes web technology for efficiently connecting people, teams and data. SharePoint provides a central location for your employees or customers to connect to, manage, distribute and interact with useful information, files, and applications and to communicate with one another. SharePoint allows quicker and more intelligent decisions, more effective access across groups and more economical business processes. Windows SharePoint Services join employees, customers, workgroups and major tasks with the information theyíve developed in a manner that makes data easy to locate, retrieve and apply. Progent's certified SharePoint consultants can assist your organization to maintain your existing SharePoint ecosystem or migrate to the current release of SharePoint Server or to SharePoint Online.
The server cluster technology built into the high-end versions of MS Windows Server 2008 has been radically redesigned to streamline the installation, configuration, and administration of clusters that provide greater levels of system dependability, protection, performance, and versatility. New or improved capabilities include cluster Validation, easier setup and deployment, unified cluster administration, new cluster architecture for maximum uptime, hardened protection and quorum models, minimization of failure points, more disk and RAM capacity, and improvements for geographically dispersed clusters. Progent's clustered server consultants can help you assess the advantages of Windows clustering, design and implement an installation, train your network support staff to manage your failover clusters, deliver continuing consulting and technical help services, and produce and test a workplace recovery plan.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive experience configuring Microsoft ISA Server-based security installations for IT networks with many sites, remote workers, and line-of-business eCommerce applications. Progent's ISA Firewall consultants are available to assist your company in designing and implementing an installation of ISA Server 2000 or ISA Server 2004 that meets your network protection requirements without overly limiting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Progent's Microsoft certified consultants offers offsite and on-premises consulting expertise to help your company to administer, support, and troubleshoot computers based on Windows 7 and also offers assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, data and identity protection, backup and restore, online access, mobile device integration, Wi-Fi network design, and 24x7 network monitoring.
Progent's Microsoft consultants can provide in-depth support in implementing, managing and troubleshooting all versions of Microsoft Project, Project Server, and Microsoft Project Online and can deliver a broad range of affordable online consulting services based on industry best practices to help organizations of all sizes to get all the advantages of this leading project management solution. Services available from Progent include solution planning, software configuration and upgrades, setting up secure collaboration among local and offsite users, network optimization, and customized online training.
Microsoft SQL Server 2014 incorporates significant enhancements in critical areas including speed, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that works transparently with all types of applications including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and onsite services including system design, deployment, management, troubleshooting, and software development services to help businesses of any size to achieve fast return from their SQL Server 2014 investment.
Progentís Microsoft certified professionals can offer small and medium size businesses advanced Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, web-ready database and data analysis package that opens the door to the rapid creation of advanced business applications that offer your company a competitive advantage. SQL Server provides core support for XML and the ability to query over the Internet and beyond the firewall. In addition to providing consulting, maintenance and troubleshooting services, Progentís SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your information network. Progent can also help you upgrade from earlier editions of SQL Server to Microsoft SQL Server 2005.
Microsoft Windows 8.1 is designed to run on devices from smartphones and slates to engineering workstations. An abundance of new and improved capabilities, including its touchscreen support and signature tile user interface, provide a wide selection of benefits for organizations who know how to exploit them. Progent's Microsoft-certified consultants can help bring your business up the learning curve with Windows 8.1 and show you how to gain significant competitive advantage from the product's various technical enhancements.
Progent's Microsoft-certified ISA Server consulting experts have long experience developing Microsoft ISA Server-based security installations for IT networks with multiple offices, mobile users, and mission-critical eCommerce applications. Progent's ISA Firewall consultants are available to help your company in planning and implementing a configuration of ISA Server 2000 or ISA 2004 Server that supports your information security needs without adversely restricting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Progent's UNIX platform consulting services offer small businesses and developers support for administering and supporting UNIX, Linux or Solaris environments that operate with Microsoft-powered networks. Progent can give your organization contact with UNIX consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISM credentials. This wide array of experience provides you with an easy single source to show you how to create and manage a secure and robust cross-platform network and communications solution that allows UNIX and Microsoft coexistence by combining MS Windows with popular variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Progent's Cisco-certified SIP infrastructure experts can assist your business to design, deploy, manage, debug and upgrade Cisco's SIP infrastructure solutions and Cisco's CUBE-connected IP PSTN trunks and can provide affordable online or onsite expertise to help businesses to move smoothly to a productive unified communications environment that delivers fast ROI. Progent's certified Microsoft unified communications consultants can help you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms like Skype for Business Server or Lync Server for connectivity to a SIP PSTN trunk.
Progent's Microsoft-certified consultants can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, create pilot environments and migration strategies, optimize your network infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid environments, train your IT management team, create an enterprise-wide security plan, automate network administration, help with application development, and generate and test a DR/BC plan.
Progent's Check Point consultants can show you how to choose and deploy Check Point Firewall utilities and hardware powered by Check Point Software's technology to offer an affordable and efficient security defense for your corporate network. Progent can also help you configure other Check Point products such as Check Point ZoneAlarm and Check Point Power-1 appliances with security products from other vendors and offer a central stop for continuing network support, maintenance, training, and consulting expertise.
Altaro VM Backup provides small and mid-size organizations a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud-hosted architectures and also supports low-cost backup to Microsoft Azure Block Blob storage. Headline capabilities include industry-leading Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup spacing as low as five minutes for minimizing your Recovery Point Objective, military-grade encryption, granular restore capability for individual files and emails, support for Windows CSV and for vCenter for handling large-scale environments, and support for Volume Shadow Copy Service (VSS) to back up live VMs without downtime. Progent is a certified Altaro partner and can provide a broad array of consulting services to help you to plan, install, optimize and troubleshoot a backup/restore system based on Altaro VM Backup software.
DoubleTake/Carbonite Software offers a selection of tools designed to provide small and midsize companies a variety of cost-effective solutions for backing up and recovering business-critical applications including Microsoft Exchange Server, SQL Server, RIM Blackberry, and SharePoint. Progentís business continuity planning experts have in-depth backgrounds integrating DoubleTake/Carbonite technology into small business information systems to create an advanced level of availability and business continuity capability at an affordable price.
E-Mail Guard from Postini provides continually updated spam and virus filtering, data filtering, and protection from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini aggregator and support firm. If your company is too small to purchase for a standard Postini license, you can still get the use of Postiniís Perimeter Manager services through Progentís E-Mail Guard spam filtering and virus defense aggregation offering. Progentís expert e-mail protection professionals can show you how to develop an email safety plan that features spam filtering and anti-virus products and processes.
Progent has created several network security service bundles intended to deliver larger enterprises a professional and thorough network security evaluation from a group of certified security engineers. All Progent's network security evaluation bundles feature a collection of services like automated scans from inside and from outside your corporate security perimeter, expert interpretation of results by certified security consultants, creation of a paper documenting the results, plus a live concise executive outbrief and a detailed live outbrief for internal network engineers.
If your company network mixes Linux-based products technology with Microsoft Windows, Progent can show you how to incorporate your computers into a unified network that permits all your operating systems to run side by side for easy management, seamless dataflow, high dependability, enhanced performance, and tight security. Progent's UNIX/Linux and Microsoft Windows coexistence assistance offerings feature IT architecture configuration and support, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, online technical support and troubleshooting, on-site technical support, and Helpdesk outsourcing.
Small to mid-sized businesses can now enjoy all the advantages of System Center Operations Manager and also have fast access to Progentís Microsoft Premier IT consulting professionals. With Progent's affordably priced network service packages, small and midsize organizations can select a simple System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package. Progent supports Operations Manager 2007 to provide small business networks enterprise-class reliability, protection, and productivity.
Progent's pricing model is to bill for online support and on-site visits by the minute. As a result, you are charged just for received support. Progent does not impose a more expensive rate for off-hours or priority support, and inside California or in areas where Progent provides on-premises support, Progent does not charge for travel time except for urgent support where on-site time is less than 4 hours. In addition, Progent applies no service activation fee and requires no monthly commitment for services provided during normal working hours. Many support firms demand substantial minimum payments or charge for each quarter hour or longer. Progent's small granularity does away with large invoices for fast fixes so you won't be forced to allow less critical problems to stay unaddressed.
E-Mail Guard by Postini provides constantly upgraded spam and virus blocking, content filtering, and security from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini partner and support specialist. If your business is too small to purchase for a regular Postini license, you can still get access to Postiniís Perimeter Management technology through Progentís E-Mail Guard antispam and virus defense aggregation program. Progentís expert email security consultants can show you how to create an email defense strategy that features anti-spam and antivirus technologies and processes.
If your business operates a UNIX, Linux, or Sun Solaris network or a mixed-platform computer system, Progent's CISM and CISSP-certified security specialists can assist your whole enterprise in a wide array of security areas including security management practices, security design and strategies, access control systems and methodology, software development security, operations security, physical security, communications, network and Internet security, and workplace recovery planning. CISM and ISSAP stipulate the fundamental competencies and international standards of knowledge that network security managers are required to possess. These accreditations provide IT management the assurance that consultants who have achieved their CISA or CISSP qualification have the background and knowledge to offer world-class security management and consulting help.
Progent's certified SQL Server developers and DBAs can provide online consulting to help organizations of any size to create, administer, and maintain applications powered by the Microsoft SQL Server platform and .NET architecture. Progent's SQL Server consultants offer support for any phase of the application life cycle in solutions that range from small business or departmental databases to VLDB applications and enterprise-class data warehousing.
Progent can provide the support of Microsoft-certified engineers and experienced database application programmers, database administrators, project management experts, Cisco-certified network engineers, disaster recovery/business continuity specialists, and data security professionals to assist you to assess the likely advantages of Microsoft SQL Server 2012 for your organization, set up pilot environments at your datacenter or at Progent's test lab, design and carry out an efficient migration to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS platforms, and configure a cost-effective and safe network infrastructure that helps you maximize the strategic benefit of SQL Server 2012.
Progent's Citrix-certified consultants can help you to assess the strategic benefits of the available versions of Citrix Essentials for Hyper-V, help you to use Citrix management utilities with your Hyper-V environment, and show you how you can use Citrix Essentials to enhance the performance, availability, consistency, and recoverability of your virtual environment while lowering the cost of resources and support and simplifying management processes.
Before Progentís MOM-based solution, network issues were approached reactively, once users were impacted by them. With the benefit of proactive, computer generated alerts and trend reports sent by Microsoft Operations Manager, Progent is now able to anticipate system troubles before they grow to be critical enough to impact network availability. Thanks to MOM, Progent can deal with incipient problems before clients suspect that the problems exist. Progent has background with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small company networks enterprise-class reliability, security and performance.
Progent's Citrix-certified experts can help you to design, install, administer, and support a virtual application delivery and management solution built on XenApp. Progent's Cisco CCIE network consultants can show you how to enhance your infrastructure for distributing server and client-side applications, and Progent's remote datacenter support consultants can assist your organization to manage and support a remote datacenter that offers high uptime, advanced security, and rapid disaster recovery.
The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center can be used for piloting line-of-business applications, developing cost-effective migration procedures, evaluating and tuning performance, planning or validating business continuity solutions, resolving compatibility problems, and building training systems for the latest technologies. For Progent customers without sufficient internal resources to assemble effective test environments, Progent's Test and Training Lab reduces capital costs and technical risk and helps keep critical network projects on schedule.
Progentís IT outsourcing services offer affordable network support for small companies. Whether it involves planning network architecture, setting up an in-house Help Desk or outsourcing a one, deploying an updated e-mail system, monitoring your system, or building an on-line eCommerce application, outsourcing your network engineering services can reduce costs and eliminate risks, permitting IT service budgets to increase in a more moderate and controlled manner than is possible by building up a large, knowledgeable in-house network support organization. Progentís Outsourcing White Paper and datasheets explain how Progent can enable you to build a secure and robust network architecture for your vital business software powered by Microsoft Windows such as Microsoft Office XP, Office 2003, and Office 2000.
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants offer a wide variety of online support services to assist your organization to design, program, pilot test, install, manage, and troubleshoot applications powered by any release of Microsoft Excel, including Excel Online and Microsoft Office 365 Excel. Progent can assist you to move your current Excel solutions to the newest versions of Excel, support Excel on Apple iOS-based iPhones and iPads and Android phones and tablets, and resolve compatibility issues between different releases of Office Excel. Progent offers as-needed help to organizations who need a fast solution to a stubborn problem related to Excel and Progent can also provide full project management support for upgrading or creating mission-critical applications based on Office Excel. Progent's cost-effective webinar training classes for Office Excel can be customized to meet the special requirements of individuals or groups.
Progent's certified IT experts offer Windows Server 2016 integration consulting to help businesses of all sizes to design and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can help your company to assess the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to take advantage of the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain clusters.
ProSight LAN Watch is Progentís server and endpoint monitoring managed service that uses state-of-the-art remote monitoring and management techniques to help keep your IT system operating at peak levels by tracking the health of vital assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your specified IT personnel and your assigned Progent consultant so that all potential issues can be addressed before they can disrupt your business.
Progent offers three basic kinds of Helpdesk support including Microsoft and Cisco Call Center Outsourcing Support Services, Virtual Help Desk Support, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft professionals offers your customers easy access to a reliable support resource with years of experience delivering phone support and online repair for IT systems powered by Microsoft technology. Progent's focus is on earning the support Call Center a positive reputation as a solid contributor to business performance. Progent's target is to resolve and not merely report problems.
Microsoft Communications Server provides IM and Real Presence in an extensible, enterprise-grade solution featuring advanced security, seamless compatibility with popular Microsoft software, an expandable, industry-standard development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can realize cost savings and elevated operational efficiencies, enhanced worker productivity, and stronger IP security with this simple-to-administer, highly available IM platform. Successful deployments of Microsoft Office Communications Server require extensive planning and consideration before installation. Progent's Microsoft-certified consultants can deliver the expertise necessary to deliver all the advantages of Microsoft Office Communications Server throughout your entire organization.
Exchange Servers and Apple Mac computers can co-exist efficiently. Progent's Mac and Microsoft premier consultants can help you install Microsoft Entourage and Exchange so your Apple Macintosh users can collaborate with teammates who run Microsoft Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh systems can coexist, enabling Mac users to get and send messages, examine the GAL, import addresses, sync up calendars, and alert people to meetings via your Exchange account. Progent will verify that your Exchange Server is properly configured and that LDAP and Outlook Web Access are enabled. Progent also offers customized one-on-one Entourage training.
Progent can provide you with experts who can customize your Microsoft Dynamics ERP, MRP, and financial system programs to match your particular business needs. Progentís Microsoft-certified support experts offer experience in Microsoft AX ERP Software, Microsoft Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management System. Progent also provides expert e-Commerce consulting services for secure, company-wide resource sharing plus integration with Customer Relationship Management products.
Progent's Microsoft-Premier SQL engineers can provide a range of services to help small and midsize companies to design, install, manage, and troubleshoot Microsoft SQL 2008 solutions in order to receive the maximum strategic benefit from Microsoft's advanced relational database platform. In addition, Progent offers help with system architecture, company-wide protection, and custom software programming to increase the business benefit of your IT investment.
For medium-size businesses who need network support, Progent offers a variety of options such as local help, remote assistance, phone-based Help Desk, 24x7 support with remote network monitoring, temporary staffing, site relocation support, software programming, and expert consultation. For midsize businesses in California or other areas serviced by Progent's field engineers, Progent offers professional in-person support for solving technical problems rapidly and affordably.
Exchange Servers and Apple Mac workstations can work together efficiently. Progent's Mac and Microsoft premier experts can help you set up Microsoft Entourage and Microsoft Exchange Server so your Mac users are able to work closely with colleagues who use Outlook. With Exchange and Entourage for Mac, Exchange and Mac software can collaborate, allowing Mac users to get and send messages, examine the GAL, copy addresses, sync up appointments, and alert fellow workers to meetings with your Microsoft Exchange account. Progent will make sure that your Exchange Server is properly set up and that LDAP and Outlook Web connectivity are enabled. Progent also offers specialized one-on-one Entourage training.
SQL Server Capacity Planning Outsourced Programming
Progent can assist you in any facet of your migration to Exchange 2019 such as configuring Windows Server 2019 Core as a host for Exchange; designing high availability architecture for an on-premises, Microsoft cloud connected or hybrid environment; migrating mailboxes; planning and configuring Hyper-V; setting up HLB; configuring DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; integration with SharePoint; updating firewalls; integration with O365; and setting up Outlook clients.
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status as a result of thorough testing and significant work with network security design. ISSAP security experts possess in-depth knowledge of access management systems and methodologies, telecommunications and network protection, cryptography, needs evaluation, BCP and disaster recovery, and physical security integration. Progent's ISSAP-premier security experts can help your company with all aspects of secure network architecture.
Progent's Microsoft-authorized experts can show you how to rationalize the economic justification for deploying SharePoint Portal Server 2007, consult with you on the appropriate version of Microsoft SharePoint for your application, provide configuration and deployment services, assist you to install MS SQL Server as a supporting database manager, improve your network integrity, integrate your standard and customized application software to operate with SharePoint 2007, develop a company-wide security plan that encompasses portal technology, and deliver troubleshooting and Help Desk services.
Barracuda Backup is a low-cost, subscription backup/restore service for small and mid-size organizations. A Barracuda Backup deployment can incorporate a purpose-built hardware appliance manufactured by Barracuda or a virtual appliance with similar features but which utilizes your own storage hardware. Barracuda Backup protects critical business data produced on-premises, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad range of consulting services to help your business to design, integrate, manage and repair a backup and disaster recovery solution built on Barracuda technology.
Progentís Microsoft-certified consultants can provide businesses of all sizes consulting, technical support, and application development expertise for SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced platform that utilizes web technology for efficiently coordinating people, teams and information. Microsoft SharePoint offers a common location for your employees or customers to access, organize, distribute and manipulate relevant data, documents, and applications and to interact with one another. SharePoint allows quicker and better decisions, more effective access across groups and more economical business processes. Windows SharePoint Services connect employees, clients, teams and projects with the information theyíve developed in a manner that makes data easy to locate, retrieve and apply. Progent's SharePoint consultants can help you to manage your current SharePoint ecosystem or migrate to the current release of SharePoint.
Progent's CISSP-premier network security consultants can assist organizations of any size with any aspect of IT security. Progent can help implement efficient security systems that protect a small business against advanced threats or Progent can plan, configure, and monitor a comprehensive security environment for hybrid networks that support local, remote, and mobile clients accessing IT resources distributed over a mix of physical sites and public and private clouds.
Microsoft Windows Server 2012 R2 Hyper-V advances the power of server virtualization in important areas such as multitenancy, agile network infrastructure, cloud support, scalability and performance, and high availability. Progent's Microsoft-certified consultants can help your company to benefit from Windows Server 2012 R2 Hyper-V to install and manage virtual servers to cut network costs and improve productivity.
Progent can provide a wide array of low-cost online and on-premises consulting services to help you to deploy, manage, and troubleshoot desktops and handhelds based on Windows, Apple macOS/OS X, Apple iOS, Android, or Linux.
Dynamics GP/Great Plains software includes analysis and reporting features that allow you to monitor all operations, sales and expenses, and sales patterns with integrated drill-down, query, and reporting functions. Progent's Dynamics GP/Great Plains reporting support expertise can enable you to design reports that allow you to analyze your business more completely, converting uncooked data into valuable business information. Progent is able to improve your reporting and analytics by providing Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to delivering reporting help, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and application design with VBasic, XML and other tools in order to deliver specialized business software development and web commerce applications that work transparently with Microsoft Dynamics GP.
Microsoft Office 365 Exchange Online lets you utilize cloud-resident virtual machines, mailboxes and other Exchange infrastructure to lower capital costs and administrative overhead. You can use Exchange Online to run all your mailboxes, or you can run a hybrid architecture that incorporates on-premises as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly online support to help your small businesses to evaluate the potential advantages of Office 365 Exchange Online, design a solution that fits your business needs and budget, implement a non-disruptive move from your existing Exchange organization to one that includes Exchange Online, train your IT team and users, and deliver as-needed consulting and technical support.
Progent can provide economical online access to IT engineers with expertise in a wide array of products and technologies that deliver solutions for protecting Windows, Apple Mac, and Linux physical and virtual servers and workstations plus notebooks and handhelds. Progent can provide expertise for all major data protection platforms such as Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan, Double-Take Software, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and FLARs. Progent's consultants can help you to deploy, upgrade, or maintain backup/restore solutions for a variety of topologies such as local, remote, cloud-based, or hybrid.
Microsoft Lync Server 2013, rebranded Skype for Business, enables organizations of any size to build a centrally managed and protected communications ecosystem that permits the modern BYOD computing model with instant messaging (IM), presence, web meetings with application sharing, as well as IP and PSTN calling enabled for a broad range of stationary PCs and handheld clients. Progent's certified Lync Server 2013 consultants and system integrators can assist you to evaluate the advantages of Lync Server 2013, design an in-house, cloud-based (via Microsoft Lync Online) or mixed model suitable for your present and future plans, deploy Lync Server 2013 so as to speed up your ROI, and deliver live online and on-premises training to your IT staff and end users. Progent offers expertise in key pieces of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server and Exchange, and Progent can help your organization to combine Lync Server 2013 with key Office and Office 365 apps including Outlook and PowerPoint.
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small or mid-size company's production servers in an environment that delivers the highest degree of dependability and expandability and is in addition easy to transfer to another host. ProSight Virtual Hosting services are based upon mature virtualization techniques that enable small and midsize businesses with multi- platform IT systems to save significantly on the expense of capital equipment, system maintenance, and IT management while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor independence.
DoubleTake/Carbonite Software publishes a family of tools intended to deliver small businesses a range of affordable solutions for backing up and restoring business-critical applications including Exchange, Microsoft SQL, Blackberry, and Microsoft SharePoint. Progentís business continuity planning consultants have extensive backgrounds integrating DoubleTake/Carbonite technology into small business information networks to achieve an advanced state of fault tolerance and business continuity capability at a budget-friendly price.
Progent's certified failover clustering consultants can help you to assess the benefits of adopting Microsoft Windows Server 2012 failover clustering technology to create a powerful fault-tolerant/disaster recovery strategy, help your organization to plan and deploy a Windows Server 2012 environment, deliver online and on-premises consulting services and technical support for failover clusters that include physical servers or virtual machines, and help you to automate the administration of clustered servers.
Progent's certified Office Excel and Office 365 Excel application consultants can provide a broad variety of online services to assist your organization to design, program, test, deploy, manage, and troubleshoot applications based on any version of Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can assist you to move your legacy Excel solutions to the newest versions of Excel, support Excel on Apple iOS-powered iPhones and iPads and Android phones and tablets, and resolve compatibility problems between different releases of Office Excel. Progent can provide as-needed help to clients looking for a fast fix to a stubborn issue related to Office Excel and Progent can also provide full project management support for upgrading or creating mission-critical applications based on Office Excel. Progent's affordable webinar training classes for Office Excel can be customized to address the needs of individuals or teams.
Progent's ProSight Virtual hosting services provide small companies a range of advantages including reduced capital expenditures, reductions in operational expense, better executive focus, enterprise-class protection, greater availability, and regulatory compliance.
Progent's Microsoft-certified network experts can assist you to determine the value of Microsoft Exchange 2010 for your company and can assist you to plan and carry out a smooth upgrade to Microsoft Exchange 2010 from Exchange 2003 or Exchange Server 2007 that will provide quick return on investment by increasing your productivity, lowering the expense of hardware and support, streamlining management, and consolidating your vital communications technologies.
Microsoft SQL Server 2014 includes significant enhancements in critical areas including speed, uptime, compliance, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that operates transparently across all workloads including Online Transaction Processing, enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and on-premises consulting services such as planning, deployment, administration, troubleshooting, and application development services to enable organizations of all sizes to realize maximum business value from their SQL Server 2014 deployment.