Additional Topics of Interest

Automated Server Inventory Online Help
Server and Desktop Monitoring and Reporting Remote Support

ProSight LAN Watch is Progentís server and endpoint monitoring managed service that uses advanced remote monitoring and management technology to help keep your network running efficiently by checking the health of vital devices that drive your network environment. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your designated IT personnel and your assigned Progent consultant so any looming problems can be addressed before they can disrupt your business.

Apple Certified Desktop Technician (ACDT) Small Office Network Consulting Services
Urgent Information Systems Security Engineering Professional (ISSEP) Technical Support Outsource

Progent offers customers access to consultants who have been awarded some of the computer industry's most prestigious certifications. Progent thinks that customers deserve to know that their computer service consultants have accredited testing plus broad real-world field experience so that Progent's customers can engage Progent's service with trust. In many cases, vendor credentials like the CCIE confers priority for substantially superior vendor help than is available to non-certified service providers, allowing Progent to offer clients a higher level of computer support. In other cases, recognized credentials such as CISSP or ISSEP for IT security can help corporate clients to show compliance with regulatory requirements by using the assistance of accredited industry experts.

Microsoft Active Directory Professionals
Microsoft Active Directory Technology Professional

Windows Active Directory demands significant field experience to integrate efficiently across a large corporation. Progentís Microsoft Premier consultants are experts in planning, deploying, and troubleshooting complex Microsoft Enterprise Active Directory projects. Progentís areas of expertise with Windows Active Directory include replication issues, multi-domain partition design, correcting corrupted Active Directory objects, dealing with legacy beta version configuration objects in production Active Directory systems, and fixing failed installations of AD and Active Directory-integrated applications.

Urgent SCOM Resource Pools IT Consulting
Configuration SCOM 2012 Cloud Monitoring

Progent's Microsoft-certified consulting experts have over a decade of background designing, deploying, enhancing and repairing System Center Operations Manager environments and can provide companies of all sizes advanced online or on-premises consulting support for Microsoft SCOM 2012. Progent can help you to plan a topology for Microsoft SCOM 2012 servers that provides the performance and availability needed to watch over your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to import and customize System Center 2012 Operations Manager management packs according to industry best practices for tracking network infrastructure as well as both Microsoft and 3rd-party apps and services. Also, Progent can deliver fast remote or on-premises troubleshooting to help you to fix critical problems detected by System Center 2012 Operations Manager.

MRTG for Linux Consultants
MRTG for Linux Consult

Nagios and MRTG are useful, free monitoring utilities that run under Linux and can be used to monitor UNIX/Linux environments, Microsoft Windows networks, or multi-platform situations where the Linux OS and Windows run side by side. The Nagios monitor allows network support engineers to track system services including SMTP, HTTP, SSH, and PING. MRTG lets you track the traffic through SNMP network devices including servers, routers, and switches. Progent's network monitoring engineers can show you how to utilize both these utilities to tune and troubleshoot your system.

Exchange 2007 Server Consultant Services
Microsoft Exchange 2007 Consultant

Progent's Microsoft certified consultants can show you how to design and implement a smooth in-place Microsoft Exchange 2007 migration plan that minimizes network disruption, reduces long-term service requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multi-server or multi-site migrations, Progent offers the knowledge and experience to complete your project rapidly and affordably. Progent's Microsoft Exchange 2007 support, troubleshooting, and design offerings include expertise with the integration of outside vendor enhancements of Exchange Server 2007 and the creation of unified messaging solutions powered by Microsoft Exchange 2007 Server.

Urgent Meraki Switch and AP Help and Support
Top Quality Meraki Switch Deployment IT Services

Cisco's Meraki MS family of access and distribution switches are intended for environments that go from branch offices to large campuses. Progent's Cisco-certified consultants offer affordable online consulting expertise to assist you to design and implement an efficient network architecture that incorporates Meraki switches, simplify network administration with Meraki's cloud-based management tools, set up policies to ensure security, develop and test a disaster preparedness strategy, and resolve issues associated with any facet of your Meraki deployment. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to create a unified networking infrastructure.

Private Cloud Solutions Engineer
ProSight Hosting for Virtual Servers Specialist

Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small or mid-size organization's servers in a solution that delivers the highest level of availability and scalability and is also easy to migrate to another host. ProSight Virtual Hosting options are based upon mature virtualization platforms that enable small businesses with mixed- platform environments to save significantly on the costs of capital investments, system support, and IT administration while benefiting from world-class fault tolerance and an unprecedented level of vendor independence.

Operating System Skills Transfer
Windows Education

Progent practices information transfer from Progent's consultants to clients. By teaching customers to deal with problems that are within their comfort zone, Progent can focus on delivering hard-to-find services where Progent has few competitors. Medium-size businesses who utilize trusted independent consultants or who maintain in-house support staffs benefit when Progent passes on information about new technology and tested processes to make their IT environments more reliable, secure, and efficient.

24/7 Windows 8.1 Remote Desktop Upgrade
Microsoft Windows 8.1 Upgrade Network Repair Service

Progent's engineers can provide a range of technical services to assist organizations of all sizes to install, administer, and support networks that incorporate desktops, laptops, tablets, or Windows phones powered by Windows 8.1. For larger organizations, Progent's experienced project managers can assist to set up testing labs to evaluate Microsoft Windows 8.1 and develop and manage Windows 8.1 deployment plans following leading practices.

Phone Support Consultants
Remote Computer Support Consultant

For medium-size companies who need IT consulting services, Progent offers a variety of options such as on-site service, on-line assistance, phone-based Call Center, round-the-clock support with remote network monitoring, temporary staffing, site relocation support, software development, and professional consulting. For midsize companies in California or other areas serviced by Progent's onsite consultants, Progent provides expert in-person support for fixing technical issues quickly and economically.

Exchange 2007 Network Consultant
Onsite Technical Support Exchange Server 2007

Progent's Microsoft certified support team can show you how to design and implement an efficient in-place Microsoft Exchange 2007 upgrade plan that avoids network disruption, reduces ongoing service requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multiple server or multi-location migrations, Progent has the experience to finish your project rapidly and economically. Progent's Microsoft Exchange 2007 support, troubleshooting, and consulting services include expertise with the integration of third-party enhancements of Exchange Server 2007 that are in keeping with your business goals.

Microsoft LCS Server IM IT Services
Live Communications Server 2007 Consultant Services

MS Communications Server delivers IM and presence in a scalable, world-class package offering advanced protection, seamless integration with additional Microsoft software, an expandable, industry-standard development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server allows cost savings and elevated business efficiencies, enhanced individual productivity, and better IP protection. Microsoft Communications Server has been superseded by Lync Server, which itself has been replaced by Skype for Business. Progent's certified unified communications experts can provide online and on-premises support and troubleshooting services for your Office Communications Server 2007 deployment and can assist your organization to assess the advantages of migrating to Microsoft's Skype for Business. Progent can also help you to design and execute a smooth upgrade that will add significant strategic value to your IT system