ProSight LAN Watch is Progentís server and endpoint monitoring managed service that uses advanced remote monitoring and management technology to help keep your network running efficiently by checking the health of vital devices that drive your network environment. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your designated IT personnel and your assigned Progent consultant so any looming problems can be addressed before they can disrupt your business.
Progent offers customers access to consultants who have been awarded some of the computer industry's most prestigious certifications. Progent thinks that customers deserve to know that their computer service consultants have accredited testing plus broad real-world field experience so that Progent's customers can engage Progent's service with trust. In many cases, vendor credentials like the CCIE confers priority for substantially superior vendor help than is available to non-certified service providers, allowing Progent to offer clients a higher level of computer support. In other cases, recognized credentials such as CISSP or ISSEP for IT security can help corporate clients to show compliance with regulatory requirements by using the assistance of accredited industry experts.
Windows Active Directory demands significant field experience to integrate efficiently across a large corporation. Progentís Microsoft Premier consultants are experts in planning, deploying, and troubleshooting complex Microsoft Enterprise Active Directory projects. Progentís areas of expertise with Windows Active Directory include replication issues, multi-domain partition design, correcting corrupted Active Directory objects, dealing with legacy beta version configuration objects in production Active Directory systems, and fixing failed installations of AD and Active Directory-integrated applications.
Progent's Microsoft-certified consulting experts have over a decade of background designing, deploying, enhancing and repairing System Center Operations Manager environments and can provide companies of all sizes advanced online or on-premises consulting support for Microsoft SCOM 2012. Progent can help you to plan a topology for Microsoft SCOM 2012 servers that provides the performance and availability needed to watch over your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to import and customize System Center 2012 Operations Manager management packs according to industry best practices for tracking network infrastructure as well as both Microsoft and 3rd-party apps and services. Also, Progent can deliver fast remote or on-premises troubleshooting to help you to fix critical problems detected by System Center 2012 Operations Manager.
Nagios and MRTG are useful, free monitoring utilities that run under Linux and can be used to monitor UNIX/Linux environments, Microsoft Windows networks, or multi-platform situations where the Linux OS and Windows run side by side. The Nagios monitor allows network support engineers to track system services including SMTP, HTTP, SSH, and PING. MRTG lets you track the traffic through SNMP network devices including servers, routers, and switches. Progent's network monitoring engineers can show you how to utilize both these utilities to tune and troubleshoot your system.
Progent's Microsoft certified consultants can show you how to design and implement a smooth in-place Microsoft Exchange 2007 migration plan that minimizes network disruption, reduces long-term service requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multi-server or multi-site migrations, Progent offers the knowledge and experience to complete your project rapidly and affordably. Progent's Microsoft Exchange 2007 support, troubleshooting, and design offerings include expertise with the integration of outside vendor enhancements of Exchange Server 2007 and the creation of unified messaging solutions powered by Microsoft Exchange 2007 Server.
Cisco's Meraki MS family of access and distribution switches are intended for environments that go from branch offices to large campuses. Progent's Cisco-certified consultants offer affordable online consulting expertise to assist you to design and implement an efficient network architecture that incorporates Meraki switches, simplify network administration with Meraki's cloud-based management tools, set up policies to ensure security, develop and test a disaster preparedness strategy, and resolve issues associated with any facet of your Meraki deployment. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to create a unified networking infrastructure.
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small or mid-size organization's servers in a solution that delivers the highest level of availability and scalability and is also easy to migrate to another host. ProSight Virtual Hosting options are based upon mature virtualization platforms that enable small businesses with mixed- platform environments to save significantly on the costs of capital investments, system support, and IT administration while benefiting from world-class fault tolerance and an unprecedented level of vendor independence.
Progent practices information transfer from Progent's consultants to clients. By teaching customers to deal with problems that are within their comfort zone, Progent can focus on delivering hard-to-find services where Progent has few competitors. Medium-size businesses who utilize trusted independent consultants or who maintain in-house support staffs benefit when Progent passes on information about new technology and tested processes to make their IT environments more reliable, secure, and efficient.
Progent's engineers can provide a range of technical services to assist organizations of all sizes to install, administer, and support networks that incorporate desktops, laptops, tablets, or Windows phones powered by Windows 8.1. For larger organizations, Progent's experienced project managers can assist to set up testing labs to evaluate Microsoft Windows 8.1 and develop and manage Windows 8.1 deployment plans following leading practices.
For medium-size companies who need IT consulting services, Progent offers a variety of options such as on-site service, on-line assistance, phone-based Call Center, round-the-clock support with remote network monitoring, temporary staffing, site relocation support, software development, and professional consulting. For midsize companies in California or other areas serviced by Progent's onsite consultants, Progent provides expert in-person support for fixing technical issues quickly and economically.
Progent's Microsoft certified support team can show you how to design and implement an efficient in-place Microsoft Exchange 2007 upgrade plan that avoids network disruption, reduces ongoing service requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multiple server or multi-location migrations, Progent has the experience to finish your project rapidly and economically. Progent's Microsoft Exchange 2007 support, troubleshooting, and consulting services include expertise with the integration of third-party enhancements of Exchange Server 2007 that are in keeping with your business goals.
MS Communications Server delivers IM and presence in a scalable, world-class package offering advanced protection, seamless integration with additional Microsoft software, an expandable, industry-standard development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server allows cost savings and elevated business efficiencies, enhanced individual productivity, and better IP protection. Microsoft Communications Server has been superseded by Lync Server, which itself has been replaced by Skype for Business. Progent's certified unified communications experts can provide online and on-premises support and troubleshooting services for your Office Communications Server 2007 deployment and can assist your organization to assess the advantages of migrating to Microsoft's Skype for Business. Progent can also help you to design and execute a smooth upgrade that will add significant strategic value to your IT system
The Contact Center service delivery model adopted by Progent gives small and midsize companies an efficient alternative to reliance on independent consultants by offering broad expertise accessible to multiple support teams, optional 24x7 availability of emergency help, escalation capability to top-level experts for solving the most intractable problems, service consistency and dependability, prompt follow through overseen by veteran support managers, a selection of easy-to-use techniques for requesting service tasks, plus excellent process transparency made possible by ticket tracking and available through a web-based portal.
For large businesses, Progent can leverage internal IT groups by offering extensive background in supporting critical Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server help. For the national or worldwide enterprise with branch offices, Progent can perform as a seamless nearby extension of enterprise IT management. Progentís enterprise consulting services include company-wide security, remote branch office support, network architecture, Sarbanes Oxley compliance, project planning, and top-level support for multiple location office environments based on Enterprise Windows 2003. Progent can provide on-site engineers and technicians to help with a site move or office move, or a network architect to assist with building or utilizing an Internet Data Center or co-location site.
Progent can assist you to utilize Cisco's infrastructure technology to build a solid foundation for your onsite, cloud-centric, or hybrid-cloud data center and improve operations in key areas including resource utilization, security and compliance, versatility, uptime, and disaster recovery.
Progentís team of expert software programmers, relational database designers, and project managers can assist large businesses to carry out development programs for Microsoft Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include fast access to veteran project managers for high-level planning and program co-ordination or Progent can help customers plug expertise gaps by offering database architects and programmers experienced in developing RDBMS applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help businesses to integrate SharePoint with additional applications such as SQL Server and Excel to create data-intensive intranets and portal sites. Progent also can provide experience with web development tools and can help clients to create, expand, repair, or port web applications to take advantage of the most current web technology.
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a brief discussion with a Progent information assurance expert. The fact-finding interview is intended to evaluate your organization's ability to defend against ransomware or recover rapidly after a ransomware attack. Progent will work with you personally to collect information about your current AV defense and backup system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply best practices to create a cost-effective security and backup/recovery environment that reduces your vulnerability to ransomware and aligns with your company's needs.
Progent's Microsoft-certified consultants can help your organization to plan for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to upgrade efficiently to SCCM 2012 from an older device management platform or assist you to enhance your existing SCCM 2012 environment to accommodate your evolving IT requirements. Also, Progent can assist you to build a software foundation that fully supports SCCM 2012 by delivering expertise with related Microsoft technologies such as ADDS, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).
Remote continuous monitoring, automated alarms, and periodic reports are crucial to preserving the health of your IT system and avoiding unnecessary and expensive downtime. Remote Monitoring and Management solutions have progressed so far that companies of any size can get a level of network stability that was once reserved for large enterprises. Progent offers several Remote Monitoring and Management solutions available as economical services created to help you to identify and resolve a an array of IT network problems before they get big enough to hurt your business.
If you are a network consultant with system support expertise, teaming with Progent and helping Progent's clients will expand your skills via interaction with Progent's team of mutually supportive, world-class consulting experts. Progent's focus on offering network consulting and computer support to small businesses will give you the chance to consult closely with business leaders and contribute tangibly to the growth of dynamic organizations. In addition, Progent's virtual office network offers state-of-the-art tools for off-site service and wireless connectivity to allow you to come up with speedy fixes when you troubleshoot mission-critical problems.
Progent offers expert remote consulting to help organizations connect their information networks with popular public clouds such as Azure and Amazon Web Services. Progent can assist your it team to plan and administer cost-effective environments that support Windows and Linux operating systems and applications in either cloud-centric solutions or in hybrid architectures that combine local resources as well as cloud services. To help you to integrate public cloud services with networks, Progent can provide a variety of cloud integration services such as Azure hybrid cloud design and integration services, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has over 15 years of experience delivering high-level consulting support online, and Progent can make sure you complete your cloud integration initiatives quickly and within your budget.
The server cluster feature set incorporated into the high-end editions of Microsoft Windows Server 2008 is dramatically re-engineered to streamline the deployment, configuration, and management of clusters that offer greater levels of network dependability, security, efficiency, and versatility. New or enhanced capabilities include cluster Validation, revamped setup and installation, improved cluster administration, redesigned cluster architecture for increased uptime, hardened security and quorum models, minimization of failure points, greater storage and memory capacity, and enhancements for geographically dispersed clusters. Progent's Microsoft-certified consultants can help you assess the business benefits of failover clusters, plan and implement an installation, train your network support staff to administer your failover clusters, provide continuing consulting and technical help services, and create and test a business continuity plan.
Progent's Solaris platform support experts provide small companies and software developers assistance with managing and supporting Solaris environments that run with Microsoft-powered networks. Progent can give your business contact with Sun Solaris experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This wide array of experience offers you a convenient one-stop consulting firm to show you how to create and manage a protected and robust cross-platform network and communications environment that supports Solaris and Microsoft coexistence by combining Windows with major versions of UNIX including Apple Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux derivatives such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.
Progent's seasoned group of IT consultants and application experts have years of background providing online and onsite assistance for organizations of all sizes who need to incorporate Android phones and tablets into their information networks so that users can work together from anywhere. Progent has the range of skills to solve network issues that involve multiple manufacturers and that entail a mix of legacy and current technology. Progent provides affordable remote consulting to help you with any facet of planning, configuring, managing and troubleshooting your BYOD environment. Progent can provide occasional support to assist you to resolve especially stubborn IT problems, or Progent can provide outsourced or co-sourced project management services to ensure that you complete strategic IT projects on schedule and within budget. Progent can assist with on-premises, cloud-based, or hybrid networks and can provide expertise with operating systems, apps, management tools and hardware infrastructure. Progent also can provide specialized group or individual training sessions to help you manage and operate Android phones to maximize their business value.
Microsoft has made a strong effort to enable transparent hybrid environments that combine Office 365 Exchange Online and local Exchange systems. This allows you to have specific Exchange mailboxes hosted at your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can help you with any phase of planning, integrating and debugging your hybrid Office 365/Exchange solution. Progent's Exchange consultants can provide occasional expertise to help you resolve stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 initiative is completed on schedule and within budget.
Progent offers the services of a CRISC-certified risk management consultant to assist your company to plan and deploy an enterprise risk management (ERM) solution based on leading practices identified by CRISC and geared to match your organization's risk tolerance, business objectives, and budgetary guidelines.
Lync Server 2010 supports IM, Presence, audio and video conferencing, desktop sharing, as well as IP-based and public switched telephone network (PSTN) telephony. Lync Server 2010 can enhance the functionality of Microsoft Exchange, SharePoint and Office or Office 365 and streamlines management through integration with Windows AD. Lync can also reduce capital and operational costs by eliminating Voice-over-IP equipment and subscription fees, PBX systems, or legacy teleconferencing solutions. Progent's certified unified communications experts offer online and onsite support to assist you to maintain and repair your existing Lync 2010 environment or assess the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product. Progent can also help your organization to plan and carry out a smooth Skype for Business upgrade.
Altaro VM Backup software provides small organizations a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, distributed, and cloud architectures and also enables low-cost cloud backup to Microsoft Azure Block Blob storage. Top capabilities include industry-leading Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection with backup spacing as short as five minutes for reducing your Recovery Point Objective, advanced encryption, item-level restore options for specific files and emails, extensive support for Windows Server Cluster Shared Volumes (CSV) and for VMware vCenter for managing larger environments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up online VMs without downtime. Progent is an Altaro partner and can provide a broad range of services to help you to design, install, optimize and troubleshoot a backup/restore solution powered by Altaro VM Backup.
Progentís Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or mid-size business deploy and support Ciscoís security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are easy to administer and provide the versatility to expand with your growing business needs. Progentís Cisco-Premier network consultants support Ciscoís comprehensive family of products targeted at preventing information pilfering, virus and worm outbreaks, Denial of Service attacks, and other security risks to your network. Progent can show you how to integrate Cisco products to achieve secure access, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central client access control framework for user authentication, permissions, and accounting from an easy-to-use Web interface.
Cisco offers a full array of routers including appliances built to deliver the security, bandwidth, and availability demanded by customers from branch offices to worldwide enterprises and ISPs. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and network availability. Progent can show you how to choose and integrate Cisco routers to build a reliable infrastructure for your IT system and to make it easy to expand as you add new users, open new offices, deploy new services, extend your network to customers and partners, and support an increasingly mobile workforce. Progent can provide expertise in a variety of routers based on the Cisco IOS platform, including the Cisco 800 series of small office routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for the network core, plus older 1700 and 2600 Routers.
Progent's Cisco certified wireless networking experts can provide affordable online and on-premises help for both legacy and modern Wave 2 Aironet Wi-Fi access points and Progent can help your business to design and maintain Wi-Fi solutions that include indoor and outside/ruggedized Aironet access points.
Windows Server 2008 R2 offers high levels of speed, protection, fault tolerance, scalability, and flexibility that accelerate output of on-site, remote, and mobile workers. Progent's Microsoft-certified professionals can provide affordable online engineering, technical support, and training services to assist you to plan, execute, and manage Microsoft Windows Server 2008 R2 in order to add significant strategic value to your network.
Microsoft Windows SUS enables information technology managers to install and track the latest Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Windows Server Update Services, network support personnel can fully and easily manage the installation of patches that are published via Microsoft Update to servers and workstations in a company. Progent can help you with technical details of the initial setup of Microsoft SUS such as planning the Microsoft SUS deployment, setting up user's workstations, defining the Group Policy settings, and making sure your Microsoft Software Update Services GPO is linked to an Active Directory container that makes sense for your network environment.
Progent's Cisco certified Wi-Fi consultants can provide affordable remote and onsite support for legacy and current 802.11ac Aironet Wi-Fi access points and Progent can help you to design and maintain wireless solutions that include indoor and outdoor/industrial Aironet access points.
Forefront TMG 2010 builds on the powerful security capabilities of Microsoft ISA Server and offers a centrally administered Internet gateway that delivers a single-server solution for an array of security features such as an application and network layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, VPN control, plus HTTP/HTTPS inspection. Forefront TMG 2010 includes advanced web security logging and reporting features, permits custom reporting powered by Microsoft SQL Server, works with Active Directory to streamline authentication, and can be installed as a virtual server to cut expenses and enhance recoverability. Progent's Microsoft engineers can assist you to plan and carry out test and production implementations; interface Forefront Threat Management Gateway with Windows Server 2008, Active Directory, SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint 2010; set up Forefront Threat Management Gateway 2010 to run on a virtual machine with Windows Hyper-V; and provide ongoing consulting and repair services. Progent can also assist you to migrate economically to Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.
Progent's Microsoft and Cisco certified computer consultants offer expert help with a wide array of technologies and can provide that expertise by phone nationwide or onsite in major cities throughout the country and anywhere in . Progent offers remote help for information systems powered by Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for systems that include a combination of Windows and UNIX-based platforms. Progent also can provide access to the help of Cisco CCIE network specialists for the toughest network issues, plus the support of CISA and CISSP-accredited security engineers to handle high-level security design and problem solving. Progent has delivered online network support to companies in all 50 states in the U.S.
Progent's Microsoft-certified consultants can show you how to evaluate the business justification for deploying Microsoft SharePoint Server 2007, consult with you on the most sensible edition of SharePoint Portal Server for your application, offer setup and deployment expertise, help you to install Microsoft SQL Server as a supporting database, optimize your network infrastructure, integrate your standard and custom application programs to work with Microsoft SharePoint Server 2007, design a comprehensive security plan that incorporates portal solutions, and provide troubleshooting and Help Desk services.
If you are an information technology engineer with technical support experience, teaming with Progent and working for our customers will enhance your abilities via interaction with our staff of motivated, world-class consulting experts. Progent's commitment to offering IT expertise and computer support to small and midsize businesses will give you the opportunity to work in depth with business leaders and contribute significantly to the success of dynamic companies. In addition, Our virtual office environment provides state-of-the-art tools for remote service and wireless access to allow you to come up with speedy fixes when you troubleshoot business-critical problems.
Lync Server 2010 provides IM, Real Presence, audio and video conferencing, desktop collaboration, as well as VoIP and traditional public switched telephone network voice communication. Lync 2010 can extend the functionality of Exchange Server, SharePoint Server and Office or cloud-based Office 365 and streamlines management through integration with Active Directory. Lync 2010 can also reduce expenses by eliminating VoIP hardware and subscription fees, PBX gear, or conventional teleconferencing technology. Progent's Microsoft-certified unified communications experts offer remote and onsite support to help you to manage and repair your existing Lync Server 2010 deployment or assess the advantages of migrating from Lync to Skype for Business, which is the renamed and revamped release of the product. Progent can also help your organization to plan and carry out a smooth Skype for Business migration.
Cisco's Firepower NGFWs Firewalls deliver a major performance boost over Cisco's popular ASA 5500-X firewalls and offer unified management of advanced cybersecurity features like application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can assist your organization to design and execute an efficient upgrade to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower appliances with Cisco's subscription-based security services to build and centrally manage IT ecosystems that include local offices, data centers, private clouds and public clouds.