Additional Topics of Interest
Call Center Technical Consultant
Progent's Network Help Desk Outsourcing Support Services are intended especially for small businesses who require fast availability of a Help Desk Service Center with professional telephone support and effective escalation options but who must work within a restricted information technology budget. Key components of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Support, Secure Remote Access Support, Initial System Assessment, Expert Escalation, Virtual Helpdesk Support, Per Minute Billing, and Help Desk Call Center Software Recommendation and Deployment.
Windows Server Essentials Server Backup Consultant
Windows Server 2012 R2 Essentials is an affordable, versatile OS that enables small organizations to transition from the older stand-alone in-house datacenter to the contemporary hybrid computing paradigm that includes on-premises and cloud-based software and infrastructure. Progent's Microsoft-certified consultants offer cost-effective remote consulting and troubleshooting services for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to assess the potential business benefits of migrating to Essentials and adopting a hybrid local/cloud model for your network ecosystem. Progent offers full-service project management to help you design and execute an efficient move to Microsoft Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Cloud platforms and services. Progent can also provide as-needed consulting, technical support, and customized training.
Remote Support for High-Availability Data Center
Progent's Data Center engineers can help you identify high availability data centers that meet the particular needs of your company. Fault tolerant colocation sites are especially appealing to small companies due to of their affordability and simplified logistics compared to taking a do-it-yourself strategy. Trying to create an in-house data center with even a basic level of fault tolerance is too costly for the majority of small organizations. Progent can help you get all the advantages of high availability data centers and fault tolerant colo sites by offering a full range of consulting and maintenance services.
Exchange Server 2000 Consulting
Years of experience with Microsoft's Exchange products has made Progent among the most qualified IT consulting firms in California for configuring messaging systems powered by Exchange 2000 Server. Progent is expert in helping small businesses get the full benefits of Exchange Server under common situations including updating from Exchange 5.5 Server, migration from an ISP-based or POP3 Email system, and outsourcing your Microsoft Exchange Server administration.
Helpdesk Technology Consulting
Progent provides several basic kinds of Call Center services including Microsoft and Cisco Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Helpdesk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft and Cisco professionals gives your clients easy access to a reliable technical resource with years of experience delivering phone support and online troubleshooting for IT systems powered by Microsoft technology. Progent's concentration is on giving the support Help Desk a positive reputation as a key contributor to business performance. Progent's goal is to fix rather than merely report problems.
Remote Technical Support for System Center 2016 Configuration Manager
System Center Configuration Manager 2016 automates software provisioning and updating, simplifies compliance settings management, keeps track of network resources, guards against corporate data leakage, provides network health monitoring, allows safe end-user self service, and offers a single control mechanism for managing mixed-operating system networks running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud specialists can help you with any facet of planning, installing, operating and repairing a SCCM 2016 solution for local, cloud-based, or hybrid networks.
ProSight Managed IT Services for Small Businesses Consult
Progent's ProSight portfolio of managed services are intended to offer businesses who have small internal IT administration and support staffs with affordable help from world-class management tools and technical expertise. Advantages of the ProSight catalog of managed IT services include fixed IT management costs, automation of common management processes, continual absorption of the latest technology, smooth transition from legacy technology to up-to-date solutions, close fit between information technology with strategic objectives, access to seasoned network experts, and allowing management to focus on business issues instead of fast-evolving information technology.
Ubiquiti UniFi Controller Specialists
Progentís Wireless Consulting Services provide a convenient, affordable way for companies of any size to integrate, manage and troubleshoot cutting edge wireless network technology. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to plan and deploy appliances like Cisco's Aironet and Meraki access points and wireless network controllers. For wireless email and web-based business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Stealth Penetration Testing Security Team
Stealth intrusion testing is an important part of any comprehensive IT system security plan. Progentís security professionals can perform thorough penetration tests without the awareness of your company's in-house IT resources. Stealth penetration testing shows whether existing security defense systems such as intrusion detection warnings and event log monitoring are correctly set up and actively monitored.
Skype for Business and SharePoint Services
Progent's Microsoft-certified consultants can provide online and onsite expertise for organizations of any size to assess the benefits of upgrading to Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Office Communications Server. Progent can help you to plan an on-premises, cloud-based or mixed deployment; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office or Office 365; set up HA solutions; connect Skype for Business with your PBX system and PSTN gateway; and integrate third-party collaboration platforms such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security consultants can help you create and validate a security environment for your Skype for Business deployment that meets regulatory standards.