Progent is committed to information transfer from Progent's consultants to customers. By educating clients to deal with technical issues that are within their scope, Progent is able to concentrate on offering high-value skills where Progent has little competition. Medium-size companies who utilize trusted freelance consultants or who employ in-house support staffs benefit when Progent transfers information about new technology and proven methodologies to make their IT environments more robust, protected, and efficient.
Barracuda's budget-friendly CloudGen Firewall devices combine web filtering, remote connectivity, SSL VPN, high-security SD-WAN, and Zero-Trust protection along with centralized management across your whole enterprise including on-premises, cloud, and hybrid deployment architectures. Public clouds supported include Azure, AWS, and Google Cloud Platform (GCP). Progent can deliver the depth of skill to be your one-stop resource for network guidance, maintenance, training, and security consulting.
Progent's Microsoft-certified consultants offer companies of all sizes consulting, technical support, and development services for SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise solution that uses web technology for efficiently connecting people, teams and information. SharePoint Server offers a common spot for your workers or customers to access, manage, distribute and interact with useful information, files, and software and to communicate with one another. Microsoft SharePoint enables faster and more intelligent decisions, more efficient access across groups and more economical business practices. Windows SharePoint Services join workers, customers, workgroups and projects with the knowledge they've created in a manner that makes data easy to locate, retrieve and re-use. Progent's SharePoint consultants can help your organization to manage your existing SharePoint ecosystem or upgrade to the latest release of SharePoint.
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to map out, monitor, reconfigure and debug their networking appliances such as routers, firewalls, and load balancers as well as servers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network diagrams are kept current, captures and displays the configuration information of almost all devices connected to your network, monitors performance, and sends alerts when issues are detected. By automating time-consuming network management processes, WAN Watch can knock hours off ordinary chores such as making network diagrams, expanding your network, finding devices that require critical updates, or identifying the cause of performance bottlenecks.
Progent's wireless professionals can help small companies plan, choose, test, deploy and maintain secure building-to-building wireless bridging products that integrate seamlessly into your IT network while offering a degree of protection that equals or exceeds wireline connections. Progent provides experience in wireless network technology from Cisco Aironet and Meraki, Proxim, and additional small business wireless providers and can show you how to select and install the wireless connectivity solutions that align best your company needs.
Progent's high availability inter-site connectivity and 24x7 network connection professionals can help small companies achieve non-stop Interoffice connectivity through fully redundant system architectures with automatic failover. Progent's Cisco Certified Internetwork Experts can plan and implement ultra-reliable Inter-office networks based on non-stop EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can show you how multi-path connections and transparent fail-over can provide affordable non-stop interoffice connectivity.
Microsoft 365, formerly called Office 365, is Microsoft's growing family of client productivity apps and cloud-hosted services available on a subscription basis. Microsoft 365 apps and cloud-based services are offered in a variety of product bundles intended for markets ranging from students and households to enterprises. Progent can provide fast and easy remote access to consultants with in-depth knowledge of Microsoft, Mac, iOS, and Android technology. Progent can assist your business to evaluate the wealth of subscription options offered with Microsoft 365 and configure your network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with multi-platform environments that incorporate Windows, macOS, and Linux technology. Progent can also help you to build and manage hybrid networks that transparently combine on-premises and cloud-based resources.
Progent's wireless site survey services assist you to plan, install and debug a Wi-Fi network customized for your environment, offering you a WLAN that has the coverage, speed, capacity, QoS, security, and hand-off ability your company needs. Wi-Fi site survey services from Progent include remote predictive modeling for planning a wireless network and on-premises survey services for validating, tuning, and troubleshooting a functioning wireless network.
Microsoft SQL Server 2014 includes major improvements in key areas including speed, uptime, compliance, and cloud readiness. SQL Server 2014 is the first release of SQL Server that includes in-memory technology that operates seamlessly across all types of applications including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and on-premises consulting services such as planning, configuration, management, remediation, and software development expertise to enable organizations of any size to achieve fast return from their SQL Server 2014 deployment.
SQL Server 2005 delivers powerful, standardized tools to IT professionals as well as to information workers, reducing the complexity of creating, integrating, managing, and using company information and database applications in environments ranging from mobile devices to corporate data networks. The complexity and integration demands of Microsoft SQL Server 2005 call for an IT consulting firm with hands-on experience and broad knowledge in planning and deploying data-driven, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft technology, assures you success in planning, deploying and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
Stealth penetration testing is a key part of any overall network security strategy. Progent's security professionals can perform thorough intrusion tests without the knowledge of your organization's in-house IT resources. Stealth penetration checking uncovers whether existing security defense tools such as intrusion incident alerts and event log analysis are correctly configured and actively monitored. Progent can implement ongoing automatic PEN testing to map your internal/external attack surface and to detect ways that vulnerabilities, improper configurations, harvested credentials, uninstalled patches, and ill-advised product defaults can be chained together by hackers into the multi-vector attacks common to the latest strains of ransomware.
Cisco offers a full array of routers that includes appliances built to deliver the security, performance, and reliability required by organizations from branch offices to worldwide enterprises. Cisco routers feature support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and network availability. Progent can help you choose and integrate Cisco routers to establish a solid foundation for your IT system and to make it easy to expand as you add new users, open new offices, deploy new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent offers expertise in a variety of routers powered by the Cisco IOS platform, including the Cisco 800 series of small office routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for the network core, as well as legacy 1700 and 2600 Series Routers.
Progent has extensive experience providing a full-spectrum of remote IT consulting and emergency troubleshooting services to local governments and school districts throughout the United States. Progent is one of the pioneers in delivering advanced remote IT consulting and has delivered network solutions to clients in all 50 states. Remote support saves travel expenses and resolves issues more quickly than on-premises service calls.
Progent's Microsoft-certified consultants offer remote or onsite support to help companies of any size to plan, implement, manage, and troubleshoot a backup-and-restore system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to migrate from earlier releases of SCDPM or from a different backup platform, and Progent can integrate your SCDPM 2012 implementation for onsite, cloud, or hybrid environments. Progent can provide as-needed help for fixing particularly challenging problems, or comprehensive project management services. Progent's consultants can also help your business to incorporate Data Protection Manager into a comprehensive disaster recovery plan.
Microsoft Small Business Server is an affordable collection of essential servers that provides the foundation for a feature-rich but easy-to-manage IT network. The IT sophistication of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 requires a computer support expert with hands-on experience designing and building seamless, comprehensive business technology solutions. Progent's Microsoft Small Business Server consultants have an average of more than 10 years of background supporting computer networks founded on Microsoft platforms. This expertise ensures you results in deploying, administering, and troubleshooting network environments that include the Microsoft Small Business Server package of servers and applications.
Progent's high availability inter-site connectivity and fault tolerant network infrastructure consultants can help small companies create non-stop Interoffice connectivity by means of fully redundant networks featuring automatic failover. Progent's Cisco Certified Internetwork Experts can design and deploy ultra-reliable Inter-office connections based on zero-downtime EIGRP network routers or zero-downtime OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connections and transparent fail-over can provide affordable non-stop interoffice networking.
Configuration Manager automates software provisioning across multiple sites, centralizes compliance settings management, keeps track of network resources, protects against company data leakage, performs health reporting, allows safe self service, and delivers a common control mechanism for administering mixed-OS ecosystems based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Azure cloud integration specialists can help your organization with any aspect of planning, implementing, operating and troubleshooting a SCCM solution for local, cloud-based, or hybrid environments.
Progent's Cisco-certified wireless consulting experts can help organizations of all sizes to plan, deploy, administer and repair Cisco Aironet wireless AP environments to achieve the throughput, coverage, density, expandability, security compliance and ease of management needed for seamless access between wireless and wired networks. Progent offers affordable remote and onsite support for both end-of-life and current 802.11ac Aironet access points and Progent can assist your business plan and manage deployments of indoor and outdoor Aironet access points.
Progent's ProSight portfolio of managed services are designed to offer businesses who have small internal network support staffs with affordable access to enterprise-class management platforms and technical expertise. Benefits of the ProSight line of managed services include predictable IT management costs, automation of routine administrative processes, continual absorption of the latest information technology, smooth transition from legacy technology to modern solutions, close alignment of computer technology with business goals, guidance from veteran IT consultants, and freeing up management to focus on business rather than ever-changing information technology.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist you to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Progent's Microsoft-certified consultants offer computer support and technology consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent's support team can help you plan, deploy, maintain and manage the entire suite of Windows .NET Servers including SQL Server, ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager.
Progent offers support expertise for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, configure, and manage a WatchGuard Firewall/VPN product that aligns with your network security needs and budget. Progent can assist you to manage outdated WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewalls.
Progent has been providing SharePoint support since the first product was published more than 20 years ago, and Progent has the scope of IT know-how to assist businesses of all sizes to design and implement a SharePoint Server 2013 installation and create SharePoint Server 2013 apps that bring significant business benefit to your IT investment. Progent's Microsoft-certified consulting team can assist your company to evaluate the business advantages of upgrading to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from another collaboration environment; decide whether an in-house, online or hybrid configuration is best suited for your busi9ness; and select the most appropriate version of SharePoint 2013 for your purposes. Progent offers comprehensive project management support or can assist in specific jobs associated with your SharePoint 2013 migration.
Cisco's wireless IP phones are industrial-grade wireless devices designed for professionals who are mobile within campus, hospitality, health-care or other environments where management requires user endpoints that offer more control, security and ruggedness than is achievable with the Bring-Your-Own-Device mode of mobile collaboration. Successful integration of Cisco's wireless VoIP phones usually demands that you set up and optimize many key pieces of your Wi-Fi infrastructure including APs, routers, Cisco wireless LAN controllers, and management tools. Progent's Cisco-certified experts can provide online and on-premises support to help your organization build and administer a Cisco wireless IP phone deployment by providing integration services that range from troubleshooting the set up of a wireless VoIP phone or AP to offering project management outsourcing or co-sourcing services for updating the wireless infrastructure of a campus.
24 Hour Case Studies Microsoft Operations Manager MOM Case Study
Before Progent's MOM-based solution, system problems were approached reactively, once users complained about them. With the help of proactive, computer generated alerts and trend reports created by Microsoft Operations Manager, Progent is now able to fix system issues before they becomes critical enough to disrupt network availability. Because of MOM, Progent can deal with incipient problems before clients are aware that the problems are there. Progent has expertise with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small company IT systems enterprise-class availability, security and productivity.
Stealth intrusion checking is a key part of any overall network security plan. Progent's security professionals can run extensive intrusion checks without the knowledge of your organization's internal IT resources. Unannounced penetration checking uncovers whether existing security monitoring systems such as intrusion incident warnings and event log monitoring are correctly configured and actively observed. Progent can implement continuous automatic penetration testing to map your internal and external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, compromised credentials, overlooked patches, and ill-advised product defaults can be combined by threat actors into the multi-vector attacks typical of the latest strains of ransomware.
Progent's Microsoft-certified consultants have over 10 years of background planning, deploying, optimizing and repairing SCOM environments and offer organizations of all sizes expert online or on-premises consulting support for Microsoft SCOM 2012. Progent can help you to design an architecture for System Center 2012 Operations Manager servers that provides the performance and resilience required to watch over your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent can also help you to install and set up System Center 2012 Operations Manager management packs according to industry best practices for tracking network infrastructure as well as Microsoft and 3rd-party apps and services. Also, Progent can provide fast remote or onsite troubleshooting to assist you to fix serious issues uncovered by System Center 2012 Operations Manager.
Progent's Palo Alto Networks firewall experts can show you how to choose, deploy, and manage Palo Alto Networks firewalls to create a next-generation cybersecurity solution that extends across your on-premises and cloud-based resources and guards all users at any location with any endpoint device.
Progent has 20 years of experience helping small and mid-size companies to design, implement, optimize, administer, and troubleshoot computer networks that incorporate at-home workers.
Progent provides consulting expertise for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and manage a WatchGuard Firewall/VPN appliance that aligns with your network security requirements and budget. Progent can help you to manage outdated WatchGuard firewalls or upgrade smoothly to current WatchGuard firewalls.
Progent can assist small and mid-size organizations to set up their at-home workers with seamless integration with public cloud applications and services.
Ubiquiti's UniFi line of Wi-Fi products includes indoor and outdoor Wave 2 access points, WiFi 6/6E and WiFi 7 APs, security gateway appliances, managed switches, IP phones, and security cameras. Progent offers the expertise of seasoned wireless consultants who can help your organization to determine the value of Ubiquiti's UniFi technology for your environment and assist you to plan, deploy, manage, and troubleshoot your UniFi solution.
Altaro VM Backup software from Hornetsecurity provides small businesses a reliable and affordable solution for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, distributed, and cloud environments and also enables low-cost backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of online or on-premises consulting services to assist you to plan, install, manage and troubleshoot a modern backup/restore system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/restore service based on Altaro VM Backup.
Progent's Microsoft-Certified SQL Server engineers can provide an array of support services to assist small and midsize companies to design, deploy, administer, and repair MS SQL Server 2008 solutions so that they receive the optimum competitive advantage from this state-of-the-art relational database technology. Also, Progent offers consulting expertise for network infrastructure, company-wide security, and software programming to increase the business value of your SQL Server network.
Cisco's Small Business series of wireless access points are Linux-powered devices intended as entry-level Wi-Fi APs for small offices. Progent's Cisco CCIE Wi-Fi infrastructure consultants offer online or on-premises configuration and troubleshooting support to assist your organization to plan, configure, upgrade, tune, manage and troubleshoot Cisco Small Business wireless access point environments of any size or architecture.
ProSight Reporting is an expanding suite of real-time reporting plug-ins created to work with the leading ticketing and remote network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent uses a sophisticated support reporting system that records and organizes detailed documentation for all billed support activities. Unlike some independent consultants or small support firms who offer minimal documentation or specifics of services done, every service provided by Progent is accompanied by comprehensive documentation. Each Progent staff member has use of the service reports transmitted by every consultant to every customer. The practice of documenting and organizing service records results in more efficient support and avoids a slew of common misfortunes such as when a support client is effectively held captive to a consultant who refuses to release vital service information.
Progent can provide cost-effective online support to assist businesses of any size to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including requirements analysis, preparedness evaluation, system design, pilot testing, configuration, centralized administration, performance optimization, software license management, backup/restore solutions, and security strategies.
Progent's Microsoft-certified consultants can help your business to plan for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to SCCM 2012 from a legacy device management platform or help you to enhance your current SCCM 2012 ecosystem to support your changing business requirements. In addition, Progent can assist you to build a software foundation that takes full advantage of SCCM by providing expertise with related Microsoft platforms including ADDS, SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).