Progent's remote access and smartphone synchronization experts can assist you to plan and configure connectivity solutions for off-site desktops, notebooks, and smartphones so they integrate seamlessly with your IT network, allowing you to improve the efficiency of your remote workforce.
Progent applies no startup charge and requires no retainer for services delivered during normal business hours. Progent's one-minute granularity avoids large invoices for quick repairs so you won't be tempted to permit minor problems to stay unaddressed.
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that incorporates more than a quarter century of experience assisting manufacturing and distribution organizations to manage complex supply chains and improve the efficiency of critical business processes in order to get products to market fast and adhere to customer schedules consistently. Progent offers the expertise of an ERP specialist with more than two decades of background working with the SyteLine/CloudSuite Industrial product family. Progent offers online or onsite consulting that can range from as-needed advice to comprehensive solution planning and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, application development, CPQ, web site integration, technical support, data conversion, Excel and SQL integration, training, and database administration.
Cisco's Catalyst wireless controllers streamline the management of Wi-Fi LANs by unifying the configuration and management of Wi-Fi access points, tuning wireless throughput by limiting the impact of RF congestion, improving wireless uptime with fast auto-failover, and hardening data security by identifying threats and filtering traffic content based on user class and locale. Progent can help you to deploy Cisco Wi-Fi controllers to manage wireless networks of any size. Progent can assist you to administer and debug your existing Cisco Wi-Fi solution or implement an efficient transition to Cisco's latest wireless controller solutions.
If you have a small business network with 10 to 50 network users, Progent's network outsourcing services save your business from dependence on an individual independent consultant while giving you affordable and dependable access to enterprise-class network support. By providing network consulting service when you need it, providing advanced expertise for critical applications, delivering value-added services such as automated network monitoring, and charging only for support you use, Progent offers you an economical solution for optimizing the profitability of your small office information system. Progent is the intelligent way for small businesses to build and maintain a robust and secure information network and to benefit from fast access to the experienced consulting typically available only to enterprises who are able to afford a sizeable internal IT organization.
Microsoft Systems Management Server 2003 provides extra functionality for change and configuration management of Windows-powered systems via SMS Feature Packs. Feature Packs reduce the overall operational costs of managing and deploying software by making it simpler to copy system images, control mobile computers, and operate management tools. In addition to alerting you about techniques to save management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and perform IT projects involving processes that Feature Packs are designed to make more efficient. Progent's adoption and update services can lower spending and reduce business disruption as you move to new operating systems and programs. Progent's wireless consulting experts can help you define sensible procedures and policies to manage PDAs and smart mobile phones so your field force remains productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can help you design a security strategy that includes standards, processes and IT products to keep your IT computer system protected.
Progent's Microsoft-certified Windows 2000 Server consultants offer computer help and information technology consulting services for the entire line of .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Microsoft Windows 2000 Server integration, optimization, and support services include network design, deployment, project management, on-site and remote support, Help Desk outsourcing, professional security consulting, full service outsourcing, and economical co-sourcing.
Progent's Reseller Program for IT Service Organizations lets you take advantage of Progent's information technology experts while retaining your own brand as a transparent extension of your network services staff.
Progent's Cisco-certified Wi-Fi technology experts can assist organizations to deploy, manage, and troubleshoot Cisco Small Business 100/300/500 Wireless APs.
Progent can assist small and medium-size companies to set up IP voice solutions to provide their at-home workforce the benefit of virtual access to the company phone system.
Progent's Microsoft-certified consultants can assist organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from an older version of Windows. Remote and onsite evaluation and upgrade support for Windows 10 provided by Progent include Return on Investment analysis, project coordination, application and driver compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid integration, mobile device management and synchronization, teleworker connectivity, security and compliance, streamlined deployment and administration, network design, wired/wireless convergence, business continuity planning, group and personal training for IT support personnel and users, and post-migration consulting support.
Progent's Microsoft-certified consultants can provide budget-friendly remote consulting and technical support for Windows Server Essentials. Progent can provide comprehensive project management so you can design and carry out an efficient migration from Microsoft Windows Server Essentials to Microsoft 365 and other Microsoft Online platforms and services.
Cisco's wireless VoIP phones are hardened wireless handsets designed for workers who are mobile within office, warehouse, health-care or other venues where management requires user endpoints that provide more administrative control, data security and ruggedness than is possible with the Bring-Your-Own-Device mode of mobile communications. Integration of Cisco's wireless VoIP phones typically requires that IT teams configure and optimize many components of your Wi-Fi environment including APs, routers, wireless LAN controllers, and call management tools. Progent's certified consultants can provide online and onsite assistance to help you create and administer a Cisco wireless VoIP phone deployment by delivering services that range from debugging the configuration of a wireless VoIP phone or AP to offering project management outsourcing or co-sourcing services for updating the wireless infrastructure of an entire campus.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist your business to halt the progress of an active ransomware breach. Call 800-462-8800
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files stored on your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows laptops and desktops.
Hyper-V 2016 incorporates key technologies first designed for and proven on Microsoft Azure, one of the world's largest public clouds. This significantly improves the suitability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by improving data security, uptime, scale, manageability, dependability and disaster recovery. Progent's Microsoft-certified consulting team can help you to evaluate the benefits of Hyper-V 2016 for your business, configure pilot systems to confirm the ability of Hyper-V 2016 to run your critical workloads, plan a cost-effective network architecture for a cloud-based or hybrid deployment, develop and execute a non-disruptive migration plan, train your IT administration and technical support personnel, and deliver ongoing consulting and debugging support to make sure that your Hyper-V 2016 investment delivers the highest possible business value.
Progent can assist your IT team to design and manage hybrid environments that support Windows and Linux systems and applications in both cloud-centric systems or in hybrid network models that utilize local resources as well as one or more public cloud services. To assist you to incorporate public cloud services with networks, Progent offers a range of cloud integration support services such as Azure hybrid cloud planning and deployment services, Amazon AWS cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has 20 years of background delivering high-level consulting support online, and Progent can help you successfully carry out your cloud migration projects quickly and affordably.
Progent's Microsoft-certified professionals average over 10 years of experience delivering unified communications solutions for customers that range from small businesses to large enterprises. Progent offers economical consulting for all versions of Microsoft Exchange Server to strengthen email and virus protection, configure fault tolerant email environments, and facilitate remote and mobile email connectivity. Progent's Exchange support services can assist you in planning and implementing a move from an outdated SMPT server or older Microsoft Email package such as Exchange 2003 to Microsoft Exchange 2019 Server. In addition offers integration help for Windows 10 and Windows 11 clients running Outlook and can help you integrate Outlook Web App (OWA) for all major web browsers. For e-mail virus protection, spam filtering and data data leak prevention, Progent offers Email Guard security services.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that incorporates state-of-the-art 24x7 remote monitoring and management technology to keep your IT system operating at peak levels by tracking the health of vital devices.
Progent can assist organizations of all sizes to adhere to leading practices to set up SCVMM 2012 hosts and host groups, fabric, storage systems, and library resources; design, integrate, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can assist your company to migrate from an older release of SCVMM or from another virtualization management platform, and Progent can show you how you to enhance and repair your existing SCVMM 2012 ecosystem so you get maximum business value.
Progent's Sun Solaris family support services offer small and mid-size businesses and software developers support for administering and maintaining Sun Solaris systems that operate with Microsoft-powered networks. Progent offers your organization access to Sun Solaris experts, support professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of experience provides you with an easy single consulting firm to help you create and manage a secure and reliable cross-platform connectivity and communications environment that allows Sun Solaris and Microsoft interoperability by combining Microsoft Windows with major versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Progent can help small and medium-size companies to set up their home-based workforce with transparent integration with public cloud applications and services.
Progent can give you access to experts who can customize your Microsoft Dynamics ERP, MRP, and financial system packages to meet your unique company requirements. Progent's Microsoft-certified support experts provide experience in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, and Microsoft Retail Management System. Progent also provides custom e-Commerce integration services for safe, corporate-wide information sharing as well as interfacing with Customer Relationship Management programs.
Progent's certified Windows 2000 consultants can show you how to enhance the functionality of your current Windows 2000 Servers and can simplify network management, provide tech support and troubleshooting, and enhance security. Progent can also help you create, justify, and execute a strategy to upgrade from Microsoft Windows Server 2K to Windows Server 2003. Progent is expert in designing test installations to eliminate the technical risk involved with migrating to Windows Server 2003 by uncovering possible hardware and application compatibility problems.
Progent can assist your organization to design a migration to Teams from Skype for Business Online or Lync Server and configure, manage, and troubleshoot a cloud or hybrid implementation of Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your PBX.
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files stored on your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
Cisco's Catalyst line of Wi-Fi controllers streamline the management of Wi-Fi networks by unifying the configuration and management of wireless access points, tuning Wi-Fi performance by limiting the effect of RF congestion, improving Wi-Fi uptime with fast auto-failover, and hardening data security by identifying cyber threats and filtering traffic content according to user type and location. Progent can assist you to configure Cisco Wi-Fi controller appliances to manage Wi-Fi networks of all sizes. Progent can help you to administer and debug your current Cisco-based Wi-Fi environment or implement an efficient upgrade to Cisco's latest wireless controller solutions.
Progent can help your organization to plan an upgrade to Teams from Skype for Business Online or Lync Server and install, administer, and troubleshoot a cloud or mixed implementation of Teams. Progent can help you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.
Colocation data centers allow businesses to share world-class data centers for hosting network hardware that runs mission-critical applications and services. Progent's Microsoft and Cisco certified consultants can help your business with all facets of your colocation program including choosing and moving to a colo facility, creating system architecture, defining required equipment, on-premises and remote troubleshooting, establishing offsite system administration, and training your IT personnel.
Progent's short-term IT staffing services allow organizations to meet the need for IT professionals without dealing with the expense and hassle associated with identifying and hiring experienced technical workers and without increasing your permanent workforce.
Progent's Support Program for IT Service Organizations lets you take advantage of Progent's consulting experts while retaining your own service brand as a seamless extension of your network services staff.
Progent's Power BI consultants can help your business to plan, install, maintain, update or troubleshoot your Power BI business analytics solution. Progent's database experts can assist you to organize your target data for Power BI reports and dashboards. Progent can help you build and manage an onsite, cloud, or hybrid network model for Power BI.
Progent is organized provide in-depth remote consulting for all technologies associated with small company information networks and offers an array of strategic, on-demand services including a part-time CIO to provide advanced planning and negotiating skills, a Technical Response Center for help desk services, proactive server monitoring, spam/virus protection as an outside-the-firewall service, project management for critical initiatives like site moves oroperating system migrations, connectivity consultants for building and maintaining fast and reliable network infrastructure, certified security specialists to ensure data safety and regulatory compliance, disaster recovery specialists to help design business continuity strategies, and software programmers to create, enhance, or repair mission-critical application programs.
E-Mail Guard is Progent's economical spam filtering and virus protection solution that offers small businesses enterprise-quality protection against spam, viruses, DHA attacks, and other types of email-borne assaults on IT systems. E-Mail Guard is built on Postini's perimeter management technology, a sophisticated suite of web-managed spam filtering and anti-virus services that ward off email attacks before they can penetrate the network firewall. Perimeter Manager also lets administrators track and control their e-mail application, regardless of server vendor, hardware type, or geographic location.
NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering with synchronous replication to deliver rapid, zero RPO disaster recovery between datacenters located as far as 300km apart. Progent's team of veteran IT consultants can assist your business to design, configure, manage, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster environment that aligns with your functional requirements and budget. Progent can make sure you follow leading practices for installing your MetroCluster solution by providing guidance with tasks such as assigning shelf IDs, determining aggregate layout, provisioning volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, implementing a tiebreaker, designing a TCP/IP configuration replication network, and testing your MetroCluster DR system to prove adherence with industry standards and government requirements.
Progent's ProSight family of managed services are designed to offer businesses who have minimal internal network administration and support teams with affordable help from enterprise-class management platforms and consulting experts. Benefits of the ProSight line of managed IT services include flat-rate IT maintenance expenses, smart automation of common management tasks, continual absorption of the latest information technology, graceful migration from older technology to up-to-date solutions, improved alignment of information technology with strategic goals, access to seasoned network experts, and allowing management to focus on business instead of ever-changing computer technology.
Progent's managed services for patch management offer businesses of all sizes a flexible and cost-effective solution for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your servers, such as printers and scanners, infrastructure appliances like routers and wireless access points, and IoT devices such as alarms and robotics.
Progent's application experts can provide in-depth consulting, custom programming, deployment help, and webinar training for leading business applications covering key areas including ERP, financials, management analytics, web application design, and the Microsoft Office family of business productivity solutions. As a Microsoft Partner with years of background delivering advanced consulting services online, Progent can help small businesses throughout the U.S. to eliminate the lost productivity and expense associated with travel and on-premises visits without sacrificing the effectiveness of consulting services.
Microsoft SQL Server 2014 includes major enhancements in key areas such as speed, availability, compliance, and cloud readiness. SQL Server 2014 is the first release of SQL Server that includes in-memory technology that works transparently with all workloads including OLTP, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective remote and on-premises consulting services that include system design, configuration, management, troubleshooting, and application development services to enable businesses of all sizes to realize maximum business value from their SQL Server 2014 deployment.
Progent's Windows consulting experts can assist organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from any earlier version of Microsoft Windows. Online and on-premises evaluation and upgrade support for Windows 10 provided by Progent's consultants include Return on Investment estimates, project supervision, compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid solutions, mobile management and synchronization, telecommuter connectivity, data and identity security, streamlined provisioning and management, network design, wired/wireless convergence, business continuity planning, webinar training for network management personnel and users, and ongoing consulting support.
Progent's Microsoft-certified SQL Server 2017 consultants can help you to plan and carry out a cost-effective upgrade from your existing SQL Server databases and applications to SQL Server 2017.
Progent's Microsoft-certified experts can provide businesses of all sizes consulting, technical support, and development expertise for SharePoint and SharePoint Online. SharePoint is an enterprise platform that utilizes web-based technology for efficiently connecting people, groups and data. SharePoint Server provides a central location for your employees or customers to connect to, manage, distribute and interact with relevant data, documents, and software and to communicate with one another. SharePoint enables faster and better decisions, more efficient access across groups and more streamlined business practices. Windows SharePoint Services join workers, customers, workgroups and major tasks with the data they've created in a way that makes data easy to find, download and apply. Progent's certified SharePoint consultants can assist you to support your current SharePoint environment or upgrade to the latest version of SharePoint.
Progent's Microsoft-certified SharePoint consultants can provide economical online and onsite consulting expertise, application development, and technical support support for businesses of all sizes who want to upgrade to SharePoint Server 2016 or SharePoint Online from earlier versions of SharePoint.
Progent has two decades of background helping small and medium-size companies to design, deploy, tune, manage, and troubleshoot IT networks that support a remote workforce.
Microsoft allows you to create seamless hybrid environments that combine Microsoft 365 and on-premises Exchange deployments. This allows you to have specific mailboxes located at your on-premises datacenter and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consulting team can help your organization with any phase of planning, integrating and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can provide as-needed support to help you resolve challenging technical issues and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Exchange solution is carried out on time and on budget.
The service background of Progent's certified Windows Server consulting team, with an average of over 10 years of support in Microsoft technology, ensures you success in identifying the version and set up of Windows 2003 Server that matches best with your company's goals. Progent can also help you with planning, installing, administering and supporting powerful IT solutions powered by Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 Server or Windows NT.
Progent offers affordable online and onsite support to help businesses to move any part of their core IT resources to Google Cloud Platform services. This can save management hassle and equipment costs and enable access to Google's state-of-the-art machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, system design and review, pilot testing, deployment, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security strategies.
Citrix offers a powerful family of products that provide enterprise-grade manageability, expandability, and responsiveness for server virtualization and for server-based delivery of virtual Windows desktops and Windows applications. For managing virtualized desktops and applications, Citrix has developed XenDesktop and XenApp. For creating and managing virtual servers, Citrix has developed XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified engineers can help your company to assess the strategic benefits of Citrix technology and can help you design, validate, implement, troubleshoot, and maintain Citrix solutions.
Cisco's Small Business family of access points are Linux-powered devices intended as entry-level Wi-Fi APs for small offices. Progent's Cisco CCIE Wi-Fi network infrastructure consultants offer online or onsite configuration and troubleshooting services to assist you to plan, configure, update, optimize, administer and debug Cisco Small Business Wi-Fi access point deployments of any size or topology.
Cisco offers a full array of routers including routers built to deliver the protection, performance, and reliability required by customers from small offices to global enterprises and service providers. Cisco routers include support for redundancy, automatic failover, and redundant power for improved reliability and system uptime. Progent can show you how to select and integrate Cisco routers to establish a solid infrastructure for your IT system and to make it economical to grow as you support new users, start new offices, install new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent offers help with a variety of routers powered by Cisco's IOS platform, such as the Cisco 800 family of small business routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, plus older 1700 and 2600 Series Routers.
Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to design a DR solution based on Microsoft's latest Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class network-attached storage using commodity equipment, Virtual Machine Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for easy, economical creation of a failover cluster quorum arbitration point.
Microsoft System Center Operations Manager Remote Technical Support MOM 2007 Configuration
Remote 24x7 network monitoring, automated alarms, and periodic reports are vital to maintaining the health of your IT system and avoiding unnecessary and costly downtime. Remote Monitoring and Management (RMM) solutions have progressed so far that companies of all sizes can get a degree of protection that was once limited to enterprises. Progent can provide several RMM options delivered as low-cost service packages created to assist you to detect and resolve a most IT network issues before they can impact productivity.
Progent's Cisco-certified wireless networking consultants can assist businesses of all sizes to plan, implement, administer and troubleshoot Cisco Aironet Wi-Fi AP environments to achieve the performance, range, capacity, scale, security compliance and manageability needed for transparent connectivity between Wi-Fi and wired networks. Progent offers affordable online and on-premises support for both end-of-life and current 802.11ac Aironet APs and Progent can assist you plan and maintain wireless solutions that include indoor and outdoor Aironet access points.
Progent's management team consists of industry professionals with years of experience delivering computer consulting, troubleshooting, and strategic information system planning to businesses ranging from small offices to global enterprises. Great support calls for great personnel, and Progent stands out by having assembled a management staff able to provide businesses with the top service value available anywhere.
Progent can give you access to programmers who can modify your Microsoft Dynamics ERP, MRP, and accounting system programs to meet your specific business requirements. Progent's Microsoft support experts provide expertise in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management System. Progent also provides custom e-Commerce integration support for safe, corporate-wide resource sharing plus integration with Customer Relationship Management programs.
Progent can provide remote and on premises expertise to assist your organization with any aspect of BI reporting from troubleshooting or modernizing applications to designing and implementing an advanced BI solution. Progent's BI experts can help your company to support your existing reporting environment, assist you to upgrade reports and databases from an outdated reporting product to a modern one, and deliver as-needed online mentoring tailored to your specific requirements. Progent's management reporting and analytics professionals offer experience in the leading business analytics reporting platforms such as the SQL Server BI stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics tools including Power Pivot and Power View, Report Designer and Report Builder.
Altaro VM Backup from Hornetsecurity provides small businesses a dependable and budget-friendly platform for backing up and restoring Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, remote, multi-site, and cloud environments and also enables cost-effective backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of remote or onsite services to assist you to design, install, manage and debug a modern backup and disaster recovery solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/recovery service based on Altaro VM Backup.
Progent can provide remote and on premises consulting to assist you with any facet of BI reporting ranging from troubleshooting or modernizing reports to designing and implementing an advanced BI environment. Progent's BI experts can assist you to maintain your existing BI system, assist you to migrate reports from a discontinued reporting product to a current solution, and deliver custom online training tailored to your specific requirements. Progent's management reporting and analytics professionals offer expertise in the leading business intelligence reporting and visualization tools such as the SQL Server BI stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools such as Power Pivot, Power Query and Power View, and Report Builder.
Progent provides a selection of network service packages for small organizations. These IT outsourcing and network monitoring solutions are based on the anticipatory problem handling capabilities of System Center Operations Manager 2007, a next-generation network and IT support software platform that monitors the reliability, performance, and safety of your network and isolates incipient problems before they can disrupt your system. With Progent's affordably priced IT support packages, small companies can choose a basic co-sourcing package built around Operations Manager 2007 with network monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution.
Progent can help your organization to plan for, implement, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to SCCM 2012 from a legacy device and application management platform or assist you to enhance your current SCCM 2012 environment to accommodate your changing business needs. Also, Progent can assist you to create a software foundation that extracts the most value from SCCM 2012 by delivering advanced consulting support for associated Microsoft platforms including ADDS, SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).
Progent's support services for software and firmware patch management provide organizations of all sizes a flexible and affordable solution for evaluating, validating, scheduling, implementing, and tracking updates to your servers, endpoints printers and scanners, network appliances such as switches and Wi-Fi access points, and Internet-of-Things devices like sensors and robotics.
Progent offers nationwide remote technical support and troubleshooting services for companies that run macOS and OS X environments or whose IT systems include a combination of Apple Mac and Microsoft Windows products. Progent's consultants offer Mac clients a variety of services such as desktop assistance, upgrading to the current edition of macOS from legacy versions of macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also assist you with Apple iPhone and Apple iPad synchronization and troubleshooting, or migrating to iCloud. Online technical support provides maximum return for your information technology budget by protecting user efficiency and limiting the time billed for computer analysis and repair. Sophisticated online access technology and skilled service specialists and engineers allow Progent to solve most network issues without squandering time and money by traveling to your site. In most of situations your network problems can be dealt with by telephone or via a combination of telephone help and remote access. Progent can offer the services of Cisco CCIE infrastructure experts and CISM and CISSP premier security professionals to assist you with the most challenging network issues.
Progent has 20 years of background helping small and mid-size businesses to design, deploy, tune, manage, and troubleshoot IT networks that support telecommuters.
Progent's ProSight Virtual Hosting offers advanced virtual server architecture, a world-class data center facility, and the technical expertise of Progent's Microsoft-certified consulting team to provide small businesses with a complete information technology outsourcing solution that enhances network dependability and protection, eliminates management hassle, and cuts costs. With Private Cloud Hosting, a smaller business can have all of its operating system platforms and key business application servers supported within a secure and fault tolerant facility on a high-performance, high-availability virtual machine set up and maintained by Progent's network support experts.
Progent has put together two low-cost service bundles designed to enable small companies to get an impartial security assessment from a premier security consultant. With Progent's External Network Security Inventory Scan, a security engineer runs an extensive examination of your network from beyond your firewall to uncover potential weaknesses in the security profile you expose to the public. With Progent's Internal Security Inventory Checkup, an engineer runs a system scan from a secure computer within your company firewall to determine the risk to internal attacks. The two security inventory services are set up and executed from a secured external site.
Progent's Microsoft-certified consulting experts have more than a decade of background planning, deploying, enhancing and troubleshooting System Center Operations Manager environments and can provide organizations of all sizes advanced remote or onsite consulting services for System Center 2012 Operations Manager. Progent can help your company to design a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience needed to monitor your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also assist you to import and customize SCOM 2012 management packs based on best practices for tracking network infrastructure and Microsoft and third-party applications and services. Also, Progent can provide fast online or on-premises technical support to assist you to fix critical issues detected by SCOM 2012.
Progent can give you access to programmers who can customize your Microsoft Business Solutions ERP, MRP, and financial system packages to meet your specific company requirements. Progent's Microsoft-certified consultants provide expertise in Microsoft AX ERP Software, Microsoft Dynamics Microsoft Navision, Microsoft Solomon, and Microsoft Business Solutions Retail Management Software. Progent also provides expert e-Commerce integration services for safe, company-wide resource sharing as well as interfacing with Customer Relationship Management programs.
Exchange 2013 incorporates major enhancements to the capabilities of Microsoft Exchange 2010 and introduces powerful new features as well as a redesigned architecture. These enhancements favorably impact key IT areas including manageability, high availability (HA), security, operational costs, teamwork, scalability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting professionals can help you evaluate the possible business benefits of upgrading to Microsoft Exchange Server 2013, create an efficient test and deployment strategy, and educate your IT staff to manage your Microsoft Exchange 2013 solution. Progent can also provide ongoing remote support and management for Exchange 2013.
In conducting consulting projects for enterprise clients, Progent uses a phased methodology driven by defined milestones in order to meet budgetary, timing and engineering targets while minimizing productivity disruption. Progent's Enterprise Services Project Methodology follows accepted project management standards based on the leading practices described by the Microsoft MSF methodology which includes requirements definition, architecture recommendations, test models, design adjustments, and professional deployment. All phases are documented to provide a comprehensive description of IT services delivered and to assist in downstream system maintenance.
Progent's Cisco CCIE network consultants can help you to configure, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall expertise, Meraki and Aironet Wi-Fi access point support, Cisco IP phone consulting, and CUCM/CallManager software consulting.