Progentís Technical Response Center offers national extended hours remote troubleshooting for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support experts provide after-hours phone help and online secure network access to troubleshoot and resolve network problems rapidly and economically. The breadth of technical experience available from Progent's staff of nationwide support engineers allows Progent to escalate even the most difficult network issues to competent experts as required. For critical issues, the TRC tries to answer your request for service in less than one hour.
Progentís Co-managed Help Desk service makes it possible for your IT organization to share responsibilities for Help Desk services transparently between your in-house IT team and Progent's nationwide pool of certified technical support engineers and matter experts (SMEs). Progentís Help Desk Co-management service is an advanced service desk solution based on the top shared professional services automation tool for managing end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and protect data related to your IT infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your IT documentation, you can eliminate up to half of time thrown away looking for critical information about your IT network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether youíre making improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you require as soon as you need it.
Cisco's Firepower NGFWs Firewalls provide a major performance improvement over Cisco's previous-generation ASA 5500-X security appliances and offer centralized control of advanced security features like application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can assist you to design and execute an efficient migration to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower firewalls with Cisco's subscription-based security services to create and centrally control network ecosystems that include branch offices, data centers, and cloud resources.
Progent can assist you in any and all facets of your upgrade to Microsoft Exchange Server 2016 including designing high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; specifying storage capacity required for your virtual machines (VMs), mailbox databases and log files; configuring hardware load balancing (HLB) for fault-tolerant client access services; planning, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.
Progentís computer outsourcing support offerings for small businesses feature planning Windows XP, .NET, and Microsoft BackOffice environments, coordinating migrations Microsoft Windows XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk Call Center, remote and on-site repair, resolving chronic integration problems, and creating a company-wide security plan. Progent can help you enhance network reliability and throughput with fault-tolerant configuration, resilient network topology, and proactive server monitoring. Progent also provides special project help for major upgrades and can help with needs definition, resource inventory, bill of materials development, vendor qualification, procurement coordination, and complete documentation. Progentís computer outsourcing help also includes education for office productivity packages such as Microsoft Office XP.
Remote 24x7 monitoring, proactive alarms, and periodic reports are crucial to preserving the proper operation of your IT system and eliminating preventable and expensive disruptions. Remote Monitoring and Management (RMM) solutions have advanced so far that businesses of all sizes can get a level of network stability that was previously limited to large enterprises. Progent can provide a variety Remote Monitoring and Management solutions delivered as low-cost services created to help you to detect and resolve a an array of network issues before they can disrupt your business.
Progent offers remote and onsite expertise to assist you with any aspect of business intelligence (BI) reporting ranging from troubleshooting or modernizing reports to designing and implementing an advanced business intelligence environment. Progent's BI experts can assist your company to support your existing BI environment, assist you to migrate reports and databases from a discontinued reporting product to a modern one, and provide custom remote mentoring to meet your individual requirements. Progentís business reporting professionals offer expertise in the leading business intelligence reporting tools such as Microsoft's SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI add-ins including Power Pivot and Power View, Report Designer and Report Builder.
Progent can show you how to design, deploy, manage, monitor, and troubleshoot a viable Wi-Fi LAN architecture, recommend appropriate hardware and software, and integrate wireless access points, bridges, radio antennas, wireless controllers, and other wireless accessories. Progent can also show you how to create a complete 802.11ac wireless network security strategy that is well integrated with the security plan for your entire business network.
Progent offers the support of certified consultants and experienced software programmers, database administrators, project management experts, network infrastructure engineers, disaster recovery planning specialists, and security professionals to help you to evaluate the potential benefits of Microsoft SQL Server 2012 for your business, set up test environments at your datacenter or at Progent's lab, design and execute out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS solutions, and define an efficient and secure network infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.
For large organizations, Progent can supplement internal network support groups by offering extensive background in supporting critical Microsoft and Cisco technologies. Progent's certified professionals can provide Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server help. For the nationwide or global enterprise with branch offices, Progent can perform as a seamless nearby extension of enterprise IT management. Progentís enterprise consulting services include company-wide security, online branch office support, system design, Sarbox compliance, project management, and top-level support for multiple location office environments based on Enterprise Windows 2003. Progent can provide on-site consultants and specialists to assist with a campus relocation or office move, or a network designer to assist with setting up or using an Internet Data Center or co-location site.
Progent's certified consultants offer computer support and IT consulting services for Microsoft Exchange 2003 Server, Windows 2003 Server, and for the entire family of Microsoft Servers. Progent's migration, integration, administration, and support expertise for Exchange 2003 Server include planning, deployment, documentation, onsite and remote technical support, Help Desk Call Center support, expert security evaluation, and full-service IT outsourcing.
VMware's NSX virtual network technology allows you to create complete logical networks in software. NSX allows virtual networks to be deployed in minutes and administered with a high degree of automation regardless of the physical components making up the basic IP network. VMware Site Recovery Manager allows programmatic disaster recovery, application mobility, plus transparent site migration, failback and re-protect. Site Recovery Manager also enables transparent testing for disaster recovery, upgrades and patches and can produce audit reports to verify full service restoration, validate Service Level Agreements and prove compliance. When integrated with VMware's NSX network virtualization technology, VMware Site Recovery Manager can quickly recover the complete virtualized network topology at the recovery datacenter. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to assist your organization to design, deploy, test and maintain a DR solution powered by VMware SRM and VMware NSX.
Progent can provide the services of a certified consultant with an extensive background integrating products from the leading telepresence vendors such as Cisco/Tandberg, Polycom, and LifeSize and can assist your company to plan, configure, expand, or maintain a video conferencing solution that protects your investment and optimizes the business value of your information network. Progent also offers the expertise of network infrastructure engineers able to assist businesses of all sizes to build and troubleshoot a communications network that delivers the performance, reliability, protection, and expandability required to accommodate your telepresence solution.
Microsoft Office Communications Server delivers Instant Messaging and Real Presence as part of an extensible, world-class solution featuring enhanced security, seamless compatibility with popular Microsoft products, an extendable, industry-standard development environment, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can benefit from cost savings and elevated operational efficiencies, increased worker productivity, and better intellectual property security with this simple-to-manage, highly available IM platform. Effective deployments of Office Communications Server require careful planning and consideration before roll out. Progent's Microsoft-certified professionals can provide the skill necessary to realize all the advantages of Microsoft Office Communications Server throughout your entire organization.
Progentís professionals offer experience in multiple disciplines relevant to mobile connectivity such as system architecture, wireless data synchronization, wireless protection, wireless e-mail, Windows Mobile, RIM Blackberry, and wireless application development. Progent's certified consultants can save your company time and expense by applying their wireless experience to show you how to choose and configure wireless networking solutions that fit the needs of your business. Progent can also tune your network infrastructure so that mobile handhelds perform better.
Progent's expert support team can help you design and deploy a smooth in-place Microsoft Exchange 2007 upgrade strategy that minimizes productivity disruption, simplifies ongoing support requirements, and makes your Exchange Server 2007 easy to administer. For complicated multi-server or multi-location upgrades, Progent has the background to finish your move rapidly and economically. Progent's Exchange Server 2007 help, troubleshooting, and design services include expertise with the integration of outside vendor add-ons to Exchange 2007 Server and the creation of unified messaging solutions powered by Microsoft Exchange Server 2007.
Progent's Microsoft-certified consultants can provide affordable online technical support and programming services to assist you to design, deploy, administer, and maintain Microsoft SharePoint 2010 environments that can involve web sites able to function as portals, extranets, document management tools, blogs, data marts, business information systems, enterprise-wide search, workflows, and other utilities to support and enhance teamwork. Progent can help you integrate SharePoint 2010 with MS SQL Server and with third-party databases as well as with Microsoft's familiar office productivity programs like Excel, Word, PowerPoint, and Visio. Progent can assist you to upgrade from previous versions of SharePoint or move a multi-vendor mix of web applications into a consolidated and easily managed SharePoint 2010 environment.
Progent's Cisco-certified CCIE network experts can assist you to configure, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall support, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone expertise, and CUCM/CallManager software expertise.
Progent's ProSight Email Guard uses the technology of leading data security companies to provide centralized control and comprehensive security for your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. The Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to external attacks and conserves network bandwidth and storage. Email Guard's onsite security gateway appliance provides a deeper layer of inspection for incoming email. For outgoing email, the on-premises gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and protect internal email traffic that stays inside your security perimeter.
Cisco Nexus series switches are intended to provide the throughput, expandability, uptime, cloud readiness, density, security and manageability needed to act as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch consultants are available to provide remote and onsite consulting expertise to help you to design an efficient switch architecture, set up test systems to validate your network design, install and configure Nexus switches, create and implement effective policies, run security vulnerability evaluations, configure proactive monitoring, fully utilize network resources through virtualization technologies, troubleshoot switching and routing problems, optimize system performance, perform capacity planning, and set up the advanced high-availability (HA) features incorporated into Cisco's Nexus switches. Progent can also assist you to upgrade non-disruptively from outdated Nexus switches or Catalyst switches to current Nexus switches.
Progent's certified Windows 2000 Server consultants can provide network support and information technology consulting services for the complete line of .NET Servers, Windows Server 2000, and Windows 2003 Server. Progent's Windows 2000 Server integration, optimization, and troubleshooting offerings include system planning, installation, documentation, local and remote technical support, Call Center outsourcing, expert security analysis, turn-key outsourcing, and cost-effective co-sourcing.
Progent can provide affordable remote access to engineers skilled in a broad range of utilities and services that provide solutions for protecting Microsoft Windows, Apple Mac, and Linux/UNIX servers and workstations plus notebooks and handhelds. Progent offers consulting support for all major data protection platforms including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take, MozyPro, Retrospect for Macintosh, Apple Time Machine, vSphere Data Protection, and FLARs. Progent's consultants can assist your company to deploy, upgrade, or maintain backup/restore systems for a range of architectures such as local, remote, cloud, or hybrid.
Windows Server 2008 represents a major step forward in making IT systems more protected and fault tolerant, simpler to virtualize and manage, higher performing, and able to provide a better environment for web publishing. Progent can assist your company get the most from the enhancements built into Windows Server 2008 by delivering certified consulting, support, education, temporary staffing, monitoring, and security services.
Even if your business has a small network support staff and a limited technology budget, your information system can still feature the same high availability and responsiveness that once required a large in-house service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-certified and Cisco-premier IT professionals, the most recent network management software for 24x7 monitoring and threshold alarms, and cost-effective service programs such as a help desk service to keep your mission-critical network applications and servers operating.
Progent can help your organization to deploy Cisco's infrastructure products to build a solid foundation for your local, private cloud, or hybrid data center and streamline operations in key areas such as resource utilization, security and compliance, manageability, uptime, and recoverability.
For Windows desktop and application virtualization, Progent offers the support of a Citrix XenDesktop expert who can assist your company to plan a XenDesktop environment that maximizes the strategic impact of your IT network; integrate XenDesktop software with your servers, user computers, and peripherals; upgrade your older virtual desktop software to current releases of XenDesktop; and deliver advanced online troubleshooting. Progent can also train your IT staff to adhere to best practices to maintain XenDesktop efficiently.
Remote continuous network monitoring, proactive alerts, and actionable analytical reporting are crucial to preserving the health of your IT system and avoiding unnecessary and costly downtime. Remote Monitoring and Management solutions have progressed so far that businesses of any size can afford a level of network stability that was once limited to enterprises. Progent offers a variety RMM solutions delivered as low-cost service packages created to help your company to identify and resolve a an array of IT network problems before they get big enough to impact your business.
Progent's Microsoft-certified consultants can assist organizations of any size to assess Windows 10 or to migrate to Windows 10 from any earlier version of Microsoft Windows. Online and on-premises evaluation and upgrade support for Windows 10 offered by Progent's experts include Return on Investment analysis, project management, compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud integration, mobile device management, telecommuter access, security and compliance, automated provisioning and management, network infrastructure design, Wi-Fi support, business continuity planning, group and personal training for network management personnel and end users, and ongoing technical help.
Progent can provide economical online support from engineers skilled in a broad array of utilities and services that provide solutions for protecting Microsoft Windows, Apple Mac, and Linux physical and virtual servers and desktops plus laptops and smartphones. Progent can provide help for leading data protection products including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, HP Data Protector, Double-Take, Mozy, Retrospect, Time Machine, vSphere Data Protection, and FLARs. Progent's consultants can assist you to deploy, upgrade, or troubleshoot backup/restore systems for a variety of environments such as on-premises, edge to datacenter, cloud, or hybrid.
Progent's Microsoft-certified Windows Server 2000 experts can provide network support and IT consulting services for the complete line of Microsoft .NET Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Windows 2000 Server integration, optimization, and support offerings include system design, deployment, project management, on-site and remote technical support, Help Desk outsourcing, expert security analysis, full service outsourcing, and economical co-sourcing.
Small to middle size companies can now enjoy all the benefits of Operations Manager and also have fast access to Progentís Microsoft and Cisco Certified network consulting experts. With Progent's affordably priced IT support packages, small and midsize organizations can select a basic System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to provide small company information systems world-class availability, protection, and productivity.
Progent is seeking to hire fulltime, results-driven Microsoft accredited consultants with Microsoft Certified Systems Engineer certification; Cisco certified system consultants who have Cisco CCNP or CCIE credentials; security professionals with CISSP or CISA or equivalent security credentials; and high-end system architecture experts with a background in mobile access, wireless networking, high uptime, disaster recovery, data protection, and VMware. Progent also is hiring professionals to join Progent's staff of desktop service specialists and remote support professionals. Also, Progent is seeking experienced managers able to operate productively in Progent's high-growth, virtual office culture.
Progent's Sun Solaris family consulting experts offer small businesses and software developers assistance with managing and supporting Solaris systems that run with Microsoft-based networks. Progent can give your organization access to Solaris consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of expertise offers you an easy single consulting firm to show you how to create and manage a protected and robust cross-platform network and communications environment that supports Sun Solaris and Microsoft interoperability by combining Windows with popular versions of UNIX such as Apple Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations including RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware.
Progentís Microsoft certified experts provide a range of support services for Microsoft Dynamics GP. Dynamics GP/Great Plains is a financial and ERP solution based, like all Microsoft financial tools, on the scalable and popular foundation of Microsoft Windows technology. Dynamics GP provides a cost-effective tool for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is simple to install and configure, and with its modular design you can license only the functions you currently need, with the option to expand clients and enlarge capabilities when necessary. Progentís Microsoft Dynamics GP support experts can help you deploy, configure and manage the latest release of Dynamics GP or upgrade efficiently from an earlier release.
If your business network combines Sun Solaris platforms with Windows, Progent can show you how to incorporate your servers into a unified network that allows all your OS platforms to coexist for easy management, transparent information exchange, high reliability, enhanced performance, and tight security. Progent's Sun Solaris and Windows coexistence assistance offerings include IT architecture configuration and service, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, online technical support and troubleshooting, on-site technical support, and Help Desk Call Center outsourcing.
Progent's expert support team can help you define and implement a smooth in-place Microsoft Exchange 2003 migration plan that avoids productivity downtime, reduces ongoing service demands, and makes your Microsoft Exchange Server 2003 easy to manage. For complicated multi-server or multi-location upgrades, Progent offers the knowledge and experience to complete your move rapidly and affordably. Progent's Microsoft Exchange 2003 help, repair, and consulting services include assistance with the configuration of third-party enhancements of Microsoft Exchange Server 2003 that are best aligned to your business goals.
Progent's Microsoft and Cisco-certified network experts can assist your organization to determine the value of Microsoft Exchange 2010 for your company and can help your IT staff to design and carry out a smooth migration to Exchange 2010 from Microsoft Exchange 2003 or Exchange 2007 Server that will provide fast ROI by increasing your workers' efficiency, lowering the cost of equipment and service, streamlining administration, and integrating your key communications platforms.
Cisco's Small Business 100, 300 and 500 family of access points are Linux-powered units engineered as value-priced Wi-Fi APs for light workloads. Progent's Cisco CCIE-certified Wi-Fi network consultants offer remote or on-premises configuration and debugging support to assist your organization to design, implement, upgrade, tune, administer and debug Cisco Small Business wireless AP deployments of any size or architecture.
If your company computer system mixes Linux-based products platforms with Microsoft Windows, Progent can assist you to integrate your computers into a cohesive network that allows all your operating systems to run side by side for easy administration, transparent information exchange, high reliability, superior performance, and strong security. Progent's Linux and MS Windows coexistence assistance offerings feature network infrastructure integration and support, support for Windows services for UNIX, online server monitoring and administration, remote network help and troubleshooting, in-person technical support, and Helpdesk services.
Progent provides small businesses two ultra-affordable network security evaluation packages that provide, at a preset fee, remotely administered scans of your security profile which are evaluated by professional security specialists who assess the results of the scan, present unbiased evaluations of your current network security, and offer suggestions for enhancements. Progent has developed two complementary security evaluation scanning packages for external and internal security scanning that are priced to fit the budgetary realities of small businesses while offering enterprise-class evaluations of your IT network's exposure to attack.
Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small or mid-size organization's production servers in a solution that delivers the highest degree of availability and scalability and is also easy to migrate to another host. ProSight Virtual Hosting options are based upon mature virtualization architectures that enable small businesses with mixed- platform IT systems to save dramatically on the expense of capital equipment, infrastructure maintenance, and network administration while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor flexibility.
Progent's certified Windows 2000 consultants can help you enhance the capability of your existing Windows 2000 Servers and can streamline system management, offer technical support and repair, and strengthen security. Progent can also show you how to create, rationalize, and implement a plan to upgrade from Windows Server 2000 to Windows 2003 Server. Progent is expert in designing pilot installations to reduce the technical risk associated with moving to Windows 2003 Server by uncovering potential hardware and software compatibility issues.
Progent's Microsoft-certified professionals can help you to evaluate the benefits of Windows Server 2012 R2 for your company, develop test environments and rollout plans, optimize your infrastructure for on-premises, multi-location, cloud-based, and partial-cloud datacenters, train your IT support, team, create an enterprise-wide security strategy, automate network management, help with creating applications, and generate and test a disaster recovery/business continuity plan.
Progent's Windows consultants can assist businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from an older release of Windows. Online and onsite assessment and upgrade support for Windows 10 available from Progent include ROI analysis, project coordination, compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud solutions, mobile management and synchronization, teleworker connectivity, data and identity security, streamlined deployment and administration, infrastructure design, Wi-Fi support, business continuity planning, group and personal training for IT support personnel and end users, and post-migration Call Center support services.
Microsoft Forefront TMG 2010 is based on the powerful security capabilities of Microsoft ISA Server 2006 and offers a easily administered web gateway that delivers a single-server solution for an array of security features including an application layer and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, Virtual Private Network control, and HTTP and HTTPS inspection. Forefront Threat Management Gateway 2010 includes comprehensive web security reporting capabilities, permits customized reports powered by SQL Server, integrates with Active Directory to simplify authentication, and can be installed as a virtual machine to cut expenses and enhance recoverability. Progent's Microsoft-certified consultants can assist your company to design and carry out pilot and production implementations; interface Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, AD, SQL Server, Exchange Server 2010, and SharePoint; install Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent can also help your organization to upgrade economically to Microsoft Forefront Threat Management Gateway from ISA Server.
Progent's Microsoft-certified consultants can deliver low-cost online and onsite support to carry out your migration to Exchange 2010, generate thorough documentation of your upgraded email system, educate your network support team and end users to get them ramped up quickly on Exchange 2010, and provide ongoing administrative services and technical help. Progent's consultants can also help you migrate from Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.
Progent can help companies of any size to move any part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT management and reduce equipment expense. Microsoft Azure includes a comprehensive library of cloud services and Progent can assist you to understand the benefits and restrictions of different cloud computing architectures supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and local applications and network infrastructure and ensure you sidestep the typical errors small organizations make when moving to the cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also assist you to configure firewalls and VPN connections and also to manage iPhones and iPads and Android handhelds.
Small to mid-sized companies can now enjoy all the benefits of Operations Manager 2007 and also have quick access to Progentís Microsoft and Cisco Certified IT support professionals. With Progent's economically priced IT service packages, small and midsize organizations can choose a simple System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager to provide small company information systems world-class reliability, protection, and performance.
Progent's Microsoft certified engineers offers remote and onsite support expertise to assist your company to manage, support, and troubleshoot computers based on Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, network security, backup and restore, remote access, mobile device integration, wireless network design, and 24x7 system monitoring.
Progent can deliver a wide range of affordable consulting and support services to help your business to deploy, configure, repair, and manage desktop PCs and notebooks powered by Microsoft Windows, macOS and OS X, or popular editions of Linux. Progent can offer on-premises or remote technical support for single machines or notebooks or help your business to design and implement a large-scale rollout of new or revised operating system software and business applications. Progent can also provide engineers and technical workers to help you to prepare for and complete a company relocation or merger designed to produce the least possible interruption to your business.
Progent's Test and Training Lab at the QTS (formerly Herakles) Internet Data Center can be used for testing mission-critical applications, developing efficient system upgrade procedures, assessing and tuning performance, designing or validating business continuity strategies, mitigating compatibility problems, and building training systems for the latest products and technologies. For Progent customers without adequate internal resources to configure proper pilot systems, Progent's Test and Training Lab cuts capital outlay and technical risk and helps keep critical IT initiatives on schedule.
Microsoft Small Business Server is an affordable collection of server products that provides the foundation for a powerful but manageable IT network. The integration requirements of the Microsoft .NET components bundled with Small Business Server 2011 requires an IT consultant with real-world expertise and broad knowledge in planning and implementing effective and comprehensive business technology solutions. Progent's Microsoft-certified consultants have broad backgrounds with the technologies incorporated in SBS 2011 and Microsoft SBS 2008. This expertise assures you success in deploying, administering, and servicing network solutions powered by the Microsoft SBS suite of servers and applications.
Progent's ProSight Email Guard uses the technology of top information security vendors to provide web-based control and world-class protection for your email traffic. The hybrid structure of Email Guard integrates a Cloud Protection Layer with a local gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from making it to your network firewall. This reduces your exposure to external attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway device provides a deeper level of analysis for incoming email. For outbound email, the on-premises gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall.
The sophistication and connectivity requirements of Microsoft Windows Servers requires an IT consulting team with practical experience and broad familiarity with planning and integrating seamless, end-to-end network technology systems. The experience of Progent's Microsoft-certified consultants, which averages more than 10 years supporting Microsoft technology, assures you success configuring Windows Server 2008 and Windows Server 2003 to match closely with your strategic goals. Progentís consulting services can help you with planning, installing, administering, and supporting Windows Server systems that maximize the productivity of your computer network. Progentís consultants can assist you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other clients.
Cisco has designed a full product line of routers that includes routers designed to deliver the protection, bandwidth, and availability required by customers from small businesses to worldwide enterprises and service providers. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved fault tolerance and system uptime. Progent can help you choose and configure Cisco routers to establish a solid foundation for your IT system and to make it economical to expand as you add new users, start new offices, install new services, extend your network to clients and partners, and manage a more mobile workforce. Progent offers expertise in a range of routers based on the Cisco IOS operating system, including the Cisco 800 family of small office VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 3900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, as well as legacy 1700 and 2600 Series Routers.
Progent's Sun Solaris family consulting experts offer small businesses and developers support for administering and maintaining Solaris environments that run with Microsoft-based networks. Progent offers your business contact with Sun Solaris experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This broad range of expertise offers you an easy single source to show you how to create and manage a protected and reliable mixed-platform connectivity and communications solution that supports Solaris and Microsoft coexistence by combining Windows with popular variants of UNIX including Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO UNIX, and SGI/Irix or leading Linux platforms such as RedHat, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
Progent's business climate will allow you to become a more capable consultant by enhancing your technical knowledge and increasing the satisfaction of your clients. Progent delivers this promise by attracting the best consulting experts for you to work with, providing an advanced network and communications architecture, using specialized application utilities to enable the highest level of service, and by streamlining our operational structures for finding and keeping clients.
Progent's Microsoft-certified Excel and Office 365 Excel consultants can provide a broad range of remote support services to assist you to design, develop, test, deploy, manage, and troubleshoot applications powered by any version of Microsoft Excel, including Excel 2016 and Office 365 Excel. Progent can assist your business to move your existing Excel applications to the newest releases of Excel, support Excel on Apple iOS-based iPhones and iPads and Google Android smartphones and tablets, and fix compatibility issues between different releases of Excel. Progent can provide as-needed help to organizations looking for a quick solution to a specific issue related to Excel and Progent also offers comprehensive project management support for migrating or creating line-of-business application software based on Excel. Progent's cost-effective webinar training classes for Excel can be custom tailored to meet the special requirements of individual users or teams.
Progent is hiring a variety of full-time workers including solutions-driven Microsoft Certified Systems Engineers; network experts who have Cisco CCNP or CCIE certification; and specialists in fault-tolerant network architecture with backgrounds in mobile access, wireless integration, high-availability environments, disaster recovery solutions, data preservation, and virtual servers. We are also hiring workstation support experts, off-site service professionals, and CISSP or CISA accredited security professionals. We are also hiring experienced managers able to operate effectively in our dynamic, virtual office model. Progent contracts freelance consultants with in-depth expertise and field experience in important IT topics outside Progent's main service focus. Progent's Experts Group includes freelance consultants who offer advice and development services for mission-critical solutions that include MRP, Enterprise Resource Planning, or Customer Relationship Management; have deep expertise with non-Microsoft operating systems such as Linux, Macintosh, or Sun, or offer world-class skills in areas like telecommunications, web development, Electronic Data Interchange, eCommerce, or dbm programming. Independent consultants premier by us coordinate with our full-time consultants to deliver end-to-end solutions for small and midsize company networks.
Progent's Palo Alto Networks firewall experts can show you how to choose, deploy, and manage Palo Alto Networks firewall appliances to create a modern cybersecurity ecosystem that extends across your on-premises and cloud assets and guards all users at any location with any endpoint device.
Progent offers the expertise of RIM BlackBerry-certified consultants who can help small businesses to plan, manage, and troubleshoot BlackBerry technology economically and successfully, eliminating the requirement for an in-house BlackBerry expert and reducing the expense and distraction of maintaining a mobile wireless workgroup. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and CISM-certified security professionals. This breadth of expertise, in conjunction with Progent's proven remote service delivery model, offers small businesses a cost-effective solution for integrating BlackBerry technology seamlessly into their IT network.
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Cisco's wireless VoIP phones are industrial-grade wireless handsets intended for professionals who are mobile within office, warehouse, retail or other environments where IT management wants user endpoints that offer more administrative control, security and ruggedness than is possible with the BYOD style of workplace communications. Integration of Cisco's wireless VoIP phones typically demands that you set up and fine tune many key pieces of your wireless infrastructure such as access points, routers and switches, wireless LAN controllers, and network management tools. Progent's Cisco-certified consultants can provide remote and onsite support to help you create and manage a Cisco wireless VoIP phone deployment by delivering integration services that can range from debugging the configuration of a wireless VoIP phone or access point to providing project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of an entire campus.
Lync Server 2010 provides IM, Real Presence, audio and video conferencing, desktop sharing, as well as VoIP and traditional PSTN calling. Microsoft Lync Server 2010 can extend the capability of Exchange, SharePoint and Office or cloud-based Office 365 and simplify administration through integration with Active Directory. Lync can also cut capital and operational costs by doing away with Voice-over-IP hardware and subscription fees, PBX systems, or conventional teleconferencing solutions. Progent's certified unified communications consultants can provide online and onsite support to assist your company to manage and repair your current Lync 2010 deployment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also assist you to design and carry out an efficient Skype for Business migration.
Microsoft Dynamics GP/Great Plains 2010 financial software is a full-featured business management and analytics platform that unifies data and operations across your business, communicates seamlessly with other applications, and connects workers, clients and suppliers regardless of time or place. Designed for small to mid-size businesses, MS Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 deliver functionality for accounting, management reporting, project management, inventory and order processing, e-commerce, human resource management, CRM, field service, manufacturing, retail management, and web-based business services. Progent can show you how to set up and maintain a robust, protected server and network environment to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains consultants to help your company benefit from the full potential of Microsoft Dynamics GP 2010.
Progent's Meraki wireless AP consultants offer remote and onsite support services to help businesses of any size to design, deploy, manage, upgrade or debug Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist your business to configure and manage Meraki-based Wi-Fi networks for environments that can range from a telecommuter's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco products including Catalyst and Nexus switches, routers and firewalls to build a cohesive ecosystem that provides the same connectivity, responsiveness, security, manageability and availability for wired and Wi-Fi users irrespective of their location or device.
Progentís Wireless Consulting Services provide a convenient, economical way for companies of all sizes to integrate, manage and troubleshoot the latest wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can help you plan and deploy hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For wireless messaging and online applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
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Progent's ProSight portfolio of managed IT services are geared to offer businesses who have small in-house network administration and support staffs with affordable help from world-class management tools and consulting expertise. Advantages of the ProSight line of managed IT services include fixed IT management expenses, smart automation of common management processes, ongoing adoption of new information technology, smooth migration from older technology to up-to-date solutions, improved fit between computer technology with strategic goals, access to veteran IT consultants, and freeing up management to concentrate on business instead of fast-evolving network technology.
Progent's Microsoft-certified Windows Server 2019 consultants can help your company to plan and implement an efficient migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 offers significant improvements in scale, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, availability, and container support.
Microsoft Virtual Server 2005, run on the Windows Server 2003 operating system and based on technology originally developed by Connectix, provides the power needed to carry out server consolidation, software migration, and server isolation tasks via virtualization techniques in an enterprise-ready computing network with advanced scalability, manageability, and fault tolerance. Microsoft has targeted Virtual Server 2005 at companies who want to enhance operational efficiency in application development and testing, migration from outdated mission-critical applications, and server consolidation. Progent's skilled Virtual Server consultants can assist your company to evaluate and deploy Microsoft Virtual Server 2005.
Progent can give you access to application developers who can customize your Microsoft Dynamics ERP, MRP, and accounting system applications to meet your particular company requirements. Progentís Microsoft-certified consultants offer expertise in Microsoft Dynamics AX ERP Software, Microsoft Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management Software. Progent also provides custom e-Commerce integration services for safe, corporate-wide information sharing as well as integration with CRM packages.
Progent's Cisco certified network infrastructure experts offer high-level support for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.