Progent's Microsoft and Cisco certified network engineers can provide advanced support for a wide array of products and technologies and can provide that expertise online nationwide or onsite in major cities across the United States and anywhere in California. Progent provides online help for networks powered by Microsoft Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for systems that include a mix of Microsoft and UNIX-based technology. Progent also can provide access to the help of Cisco CCIE infrastructure engineers for complex connectivity problems, plus the support of CISA-qualified security engineers to assist with high-level security planning and problem solving. Progent has delivered remote network support to companies in every state in the U.S.
NetDocuments (NetDocs) is a cloud-based document management system designed specifically for legal workflows. Progent can provide remote access to NetDocuments experts who can help legal departments and law firms to plan, configure, administer, tune, or troubleshoot a document management system environment powered by NetDocuments.
Progent has been delivering SharePoint support since the first SharePoint product was published over a a dozen years, and Progent has the scope of IT know-how to help businesses of any size to design and carry out a SharePoint Server 2013 installation and create SharePoint Server 2013 applications that bring significant business benefit to your information network. Progent's Microsoft-certified consulting team can assist your company to evaluate the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from earlier releases of SharePoint or from another collaboration solution; decide whether an in-house, Cloud-based or hybrid configuration is best suited for your organization; and select the most appropriate edition of SharePoint 2013 for your purposes. Progent offers full project management outsourcing or can help in individual jobs associated with your SharePoint 2013 deployment.
Cisco's wireless VoIP phones are industrial-grade Wi-Fi handsets designed for professionals who are mobile within campus, hospitality, health-care or other venues where IT management wants portable phones that offer more control, data security and ruggedness than is achievable with the Bring-Your-Own-Device style of workplace communications. Creating solutions with Cisco's wireless VoIP phones typically requires that you set up and fine tune many key pieces of your wireless infrastructure such as access points, switches, wireless LAN controllers, and network management software. Progent's certified experts can provide online and on-premises support to help your organization create and administer a Cisco wireless VoIP phone solution by providing integration services that can range from troubleshooting the configuration of an IP phone or access point to providing project management outsourcing or co-sourcing for modernizing the wireless infrastructure of an entire campus.
Progent's Microsoft-certified consultants can assist you to assess the business value of Windows Server 2012 R2 for your organization, develop pilot environments and migration strategies, tune your network infrastructure for on-premises, multi-site, cloud-based, and partial-cloud environments, train your IT management team, create a corporate-wide security plan, streamline network management, help with application development, and generate and validate a disaster recovery/business continuity plan.
Progent's Microsoft-certified consultants offer remote or in-person support to help organizations of any size to design, deploy, manage, and repair a backup system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to migrate from earlier releases of Data Protection Manager or from another backup system, and Progent can optimize your Data Protection Manager implementation for onsite, cloud-based, or hybrid environments. Progent offers as-needed help for fixing particularly stubborn problems, or full project management support. Progent can also assist you to design Data Protection Manager into a comprehensive disaster recovery strategy.
The knowledge and experience of Progent's certified Windows Server consulting team, with an average of over 11 years of work in Microsoft integration, ensures you success in identifying the version and configuration of Windows 2003 Server that matches most closely with your business goals. Progent can also assist you with designing, deploying, managing and supporting sophisticated IT solutions based on Windows Server, and can streamline your migration from Windows 2000 Server or Microsoft Windows NT.
Microsoft SQL Server 2005 offers powerful, familiar tools to IT professionals and network users, lessening the complexity of creating, integrating, managing, and using enterprise data and analytical programs on platforms ranging from handheld devices to corporate information networks. The complexity and integration requirements of Microsoft SQL Server 2005 require an IT consulting firm with real-world experience and wide knowledge in designing and deploying information-based, comprehensive business technology applications. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft technology, ensures you success in planning, configuring and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Progentís Technical Response Center offers affordable national extended hours remote support for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service engineers offer 24x7 phone support and online direct computer access to troubleshoot and resolve network problems quickly and economically.
Progent's Microsoft-certified Windows Server 2003 engineers offer computer support and IT consulting for the complete family of Microsoft .NET Enterprise Servers, Windows Server 2003, and Microsoft Windows Server 2000. Progent's Windows Server 2003 upgrade, integration, administration, and maintenance services include system planning, installation, project management, in-person and remote network support and repair, Help Desk outsourcing, CISM-certified security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Progent's remote access and smartphone synchronization experts can assist your business to design and configure connectivity solutions for off-site desktop PCs, laptops, and wireless handhelds so they integrate seamlessly with your information network, allowing you to improve the productivity of your off-site workers.
Microsoft SQL Server 2005 delivers indispensable, standardized tools to IT professionals as well as to network users, lessening the difficulty of designing, deploying, administering, and using company data and analytical programs in environments ranging from mobile devices to corporate information systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 call for a network consulting firm with real-world expertise and broad knowledge in planning and deploying data-driven, end-to-end business IT solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft technology, ensures you success in designing, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
SQL Server 2005 offers indispensable, standardized tools to IT professionals and network users, lessening the complexity of creating, integrating, administering, and accessing enterprise information and database programs in environments ranging from handheld devices to enterprise data systems. The complexity and integration demands of Microsoft SQL Server 2005 require an IT consultant with hands-on experience and broad knowledge in designing and building data-driven, end-to-end business technology applications. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft technology, ensures you success in designing, configuring and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Progent can provide cost-effective remote and on-premises consulting to help organizations to move any part of their critical network infrastructure to Google Cloud Platform (GCP). This can save time and hardware costs and enable the use of Google's state-of-the-art AI and machine learning tools. Progent can help you with every aspect of Google Cloud Platform integration including requirements analysis, readiness assessment, architectural design, testing, configuration, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security and compliance.
Progent's Data Center consultants can show you how to select high availability data centers that meet the particular needs of your company. High availability off-site data centers are particularly appealing to small companies because of their low cost and simplified logistics compared to pursuing a do-it-yourself strategy. Trying to design an on-site data center that offers even a minimum level of fault tolerance is too costly for most small businesses. Progent is ready to help you get all the benefits of non-stop data centers and 24x7 colo sites by providing a full array of engineering and maintenance services.
Progent's certified Windows Server 2019 experts can help your company to design and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid deployment model. Windows Server 2019 offers significant improvements in capacity, speed, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and Linux support.
MS Office Communications Server provides Instant Messaging and Real Presence in an extensible, world-class package featuring advanced protection, seamless integration with popular Microsoft software, an expandable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. Communications Server allows cost savings and improved business efficiencies, increased individual productivity, and better IP protection. MS Communications Server 2007 has been superseded by Lync Server, which in turn has been replaced by Skype for Business. Progent's Microsoft-certified IM and Presence consultants can provide online and on-premises support and mediation services for your Office Communications Server deployment and can assist you to evaluate the costs and benefits of upgrading to Skype for Business. Progent can also help you to design and implement an efficient migration that will add significant strategic value to your information network
Remote 24x7 monitoring, proactive alarms, and actionable analytical reporting are vital to preserving the health of your IT system and avoiding preventable and costly downtime. Remote Monitoring and Management solutions have advanced to the point that businesses of any size can get a level of network stability that was previously limited to enterprises. Progent can provide a variety RMM options available as economical service packages created to assist you to identify and fix a an array of network problems before they get big enough to hurt productivity.
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and protect information about your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or domains. By updating and managing your network documentation, you can eliminate up to half of the time spent looking for critical information about your network. ProSight IT Asset Management features a common location for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether youíre planning enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require as soon as you need it.
Progent provide organizations of all sizes world-class IT remote or onsite consulting services for networks based on Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Certified IT consultants also offer security expertise for companies ranging from the small office to the worldwide enterprise.
Progentís Microsoft-certified consultants can provide small and medium sized businesses IT consulting, maintenance, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, groups and information. SharePoint Portal Server provides a central spot for your employees or customers to connect to, organize, distribute and interact with useful data, documents, and software and to interact with other people. It allows quicker and better decisions, more efficient access across teams and more economical business practices. The primary objective of SharePoint Server is to gather together, in a relevant way, all of the many sources of knowledge accessible within and outside a business network. Windows SharePoint Services join employees, customers, workgroups and projects with the data theyíve developed in a manner that makes data easy to find, retrieve and apply.
Exchange Server 2013 includes significant improvements to the functionality of Microsoft Exchange 2010 and introduces powerful new features plus a revamped structure. These improvements favorably impact key areas including ease of administration, high availability (HA), security and compliance, cost of ownership, collaboration, extensibility, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to evaluate the potential advantages of migrating to Microsoft Exchange 2013, design an efficient validation and rollout plan, and train your IT team to maintain your Exchange Server 2013 environment. Progent also offers affordable remote consulting and management for Exchange Server 2013.
Microsoft has made a strong effort to enable seamless hybrid environments that combine Office 365 Exchange Online and local Exchange deployments. This permits you to have specific Exchange mailboxes hosted on your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can assist your organization with any phase of designing, integrating and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange consultants can deliver as-needed support to help you through challenging technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 solution is carried out on schedule and on budget.
Progent's Microsoft-certified consultants have more than a decade of background planning, implementing, optimizing and repairing System Center Operations Manager solutions and can provide companies of any size expert remote or on-premises consulting support for SCOM 2012. Progent can help you to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and resilience needed to monitor your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent can also assist you to install and set up SCOM 2012 management packs according to leading practices for tracking network fabric as well as Microsoft and third-party applications and services. Also, Progent can provide fast online or onsite technical support to assist you to remediate critical issues detected by Microsoft SCOM 2012.
Windows Active Directory requires significant hands-on experience to integrate optimally across a large corporation. Progentís Microsoft Certified consultants are experienced in designing, integrating, and supporting sophisticated Enterprise AD projects. Progentís fields of proven competence with Microsoft Windows Active Directory include replication issues, multi-domain partition design, correcting corrupted Active Directory objects, cleaning up legacy beta version configuration objects in online Active Directory environments, and fixing unsuccessful configurations of Active Directory and Active Directory-associated applications.
Progent's Cisco certified networking consultants offer high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Cisco's wireless IP phones are hardened wireless devices designed for workers who are mobile within campus, warehouse, retail or other environments where management wants user endpoints that provide more administrative control, data security and durability than is achievable with the BYOD (Bring-Your-Own-Device) style of workplace communications. Successful integration of Cisco's wireless VoIP phones usually requires that you configure and optimize numerous key pieces of your wireless environment such as APs, switches, Cisco wireless LAN controllers, and network management software. Progent's certified experts offer remote and onsite assistance to help your organization build and maintain a Cisco wireless VoIP phone deployment by providing integration services that range from troubleshooting the configuration of a wireless VoIP phone or AP to offering project management outsourcing or co-sourcing services for updating the Wi-Fi architecture of an entire campus.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent offers the expertise of CISM Premier security consultants. The Certified Information Security Manager (CISM) committee describes the core competencies and international standards of skill that IT security managers are expected to learn. CISM provides business management the assurance that consultants who have qualified for their CISM credential have the experience and knowledge to provide effective security management and support consulting.
Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales activities such as listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales, merchants can broaden their reach, reduce their cost of sales, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide application programming, workflow integration, project management support, and training to help you shorten development time and costs and expedite your ROI.
Progent's Microsoft-certified experts offer network support and IT consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís consulting team can show you how to design, integrate, maintain and administer the entire suite of Windows .NET Servers including SQL Server, ISA Server, Microsoft Small Business Server, Exchange Server, Microsoft SharePoint Server, Hyper-V, Microsoft Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.
Progent's Cisco CCIE-certified SIP infrastructure experts can assist organizations of any size to design, integrate, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks and offer affordable online or on-premises support to assist companies to move efficiently to an advanced unified communications network that offers fast return on investment. Progent's certified Microsoft collaboration experts can assist you to establish interfaces between Cisco's CUBE SBC and Microsoft's rich media platforms like Skype for Business or Lync Server for connectivity to a SIP PSTN trunk.
Small to middle size companies can now get all the advantages of Operations Manager 2007 and also have quick access to Progentís Microsoft and Cisco certified IT consulting professionals. With Progent's economically priced IT service packages, mid-size businesses can select a simple co-sourcing package built around Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package. Progent offers expertise in Operations Manager to provide small business information systems world-class reliability, security and performance.
Progent's Microsoft-certified experts have 20 years of experience providing e-mail and integrated telecommunications/email solutions for businesses. Progent offers affordable Microsoft Exchange 2007 Server support services to enhance email security and virus protection, achieve fault tolerant email, and implement remote and wireless email access. Progentís Microsoft Exchange consulting and support offerings can assist you in designing and deploying a Microsoft Exchange update or a move from a legacy SMPT system or outdated Microsoft Email product such as Exchange 5.5 to Microsoft Exchange Server 2010.
Progent can assist your business to maintain Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, enhance compliance, and boost productivity by making sure that operating systems and applications are always current, tracking licensing, and reporting resource usage patterns to help you make smart purchasing choices. When you are ready to upgrade your SCCM 2007 change management ecosystem, Progent can assist you to prepare for and carry out an efficient migration to SCCM 2012.
Progent's Microsoft certified engineers can provide offsite and onsite support expertise to assist you to administer, maintain, and repair PCs based on Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, data and identity protection, disaster recovery, online connectivity, mobile device management, Wi-Fi configuration, and 24x7 network monitoring and alerts.