Hyper-V 2016 utilizes core features first designed for and refined on Azure, one of the world's largest public clouds. This dramatically improves the suitability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by enhancing security, uptime, scale, manageability, reliability and disaster recovery. Progent's Microsoft-certified consultants can assist you to assess the advantages of Hyper-V 2016 for your organization, configure pilot environments to confirm the ability of Hyper-V 2016 to support your critical applications, plan an efficient network topology for a cloud-based or hybrid deployment, develop and execute a smooth migration strategy, train your IT administration and technical support personnel, and deliver as-needed consulting and debugging services to make sure that your Hyper-V 2016 solution delivers maximum business benefit.
Progent makes use of the Flexential Tampa data center mainly to provide private cloud hosting services. Progent maintains a group of IT consultants located in the Tampa area, and Progent can also provide online expertise from Progent's nationwide team of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware specialists, and veteran DRBC preparedness experts. Progent can also help your business to plan and execute a move to the Flexential facility with services like designing solution configuration, recommending hardware, system configuration and testing, troubleshooting, setting up online management, and training your IT staff.
Progent's Microsoft-Premier SQL consultants can provide a range of services to help small companies to design, configure, administer, and repair Microsoft SQL 2008 solutions so that they receive the maximum strategic advantage from Microsoft's state-of-the-art RDBM technology. In addition, Progent offers consulting expertise for network infrastructure, company-wide protection, and custom software programming to optimize the strategic benefit of your information investment.
Progent's Windows consultants can assist organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from any earlier version of Microsoft Windows. Remote and on-premises evaluation and upgrade support for Windows 10 offered by Progent's experts include ROI estimates, project coordination, application compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid integration, mobile management, telecommuter access, security and compliance, automated deployment and administration, infrastructure optimization, Wi-Fi support, business continuity planning, custom training for network management staff and users, and ongoing technical help.
Before Progent's MOM-based solution, network problems were approached reactively, once workers were impacted by them. With the help of proactive, automated alerts and trend reports created by MOM, Progent is now able to anticipate system problems before they grow to be critical enough to disrupt network uptime. Thanks to Microsoft Operations Manager, Progent can resolve looming problems before clients are aware that the problems exist. Progent supports MOM 2005 and Microsoft Operations Manager 2000 to deliver small business IT systems enterprise-class service continuity, security and performance.
Progent offers the support of CISM Premier security professionals. The Certified Information Security Manager (CISM) committee describes the basic capabilities and global standards of performance that IT security managers are required to master. It provides executive management the assurance that consultants who have qualified for their CISM certification have the background and capability to provide effective security management and consulting services.
The current ASA 5500-X Family of firewalls with Firepower Services deliver substantially more performance than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-premier CCIE network consultants can help you to manage your current PIX or Cisco ASA 5500 security appliances or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, deploy, tune, manage and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.
Progent offers a selection of IT service packages for small businesses. These information technology outsourcing and server monitoring services are built around the anticipatory problem solving abilities of System Center Operations Manager, a next-generation network and IT management software platform that monitors the availability, throughput, and safety of your information system and isolates potential problems before they can bring down your system. With Progent's economically priced IT service packages, small companies can select a basic co-sourcing package built around Operations Manager with server monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package.
Progent's certified Windows Server 2022 consultants can assist your organization to plan and implement an efficient migration to Windows Server 2022 using a self-hosted deployment architecture or a hybrid model that integrates cloud-based Windows Server on Azure with a datacenter-based implementation of Windows Server 2022.
Altaro VM Backup software from Hornetsecurity provides small and mid-size organizations a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, distributed, and cloud-hosted environments and also supports cost-effective cloud backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of remote or on-premises services to help you to design, deploy, manage and debug a comprehensive backup and disaster recovery system powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup technology.
Cisco has designed an extensive array of routers including appliances built to deliver the protection, performance, and reliability demanded by customers from branch offices to worldwide enterprises and ISPs. Cisco routers include support for redundancy, transparent failover, and redundant power for improved reliability and system uptime. Progent can show you how to choose and configure Cisco routers to establish a solid foundation for your network and to make it economical to expand as you support new users, open new offices, deploy new services, extend your network to clients and partners, and manage a more mobile workforce. Progent offers expertise in a range of routers powered by the Cisco IOS platform, such as the Cisco 800 family of small office VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for the network core, plus legacy 2500 and 2700 Series Routers.
Altaro VM Backup software from Hornetsecurity offers small and mid-size businesses a dependable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud-hosted architectures and also supports cost-effective backup to Azure storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of online or onsite services to help you to design, deploy, optimize and troubleshoot a modern backup/restore solution based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/restore service powered by on Altaro VM Backup software.
The Progent Test and Training Lab at the QTS (formerly Herakles) Colocation Center can be used for testing mission-critical applications, developing efficient migration methodologies, evaluating and optimizing performance, designing or verifying disaster recovery solutions, resolving compatibility problems, and establishing training environments for new products and technologies. For Progent customers without sufficient in-house resources to assemble effective pilot environments, the lab cuts capital outlay and technical risk while keeping critical network initiatives on schedule.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that uses advanced remote monitoring and management technology to keep your network operating efficiently by checking the state of critical assets.
Progent's Wireless Consulting Services provide a fast, affordable way for businesses of all sizes to integrate, manage, monitor and troubleshoot the latest wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and install appliances like Cisco's Aironet and Meraki access points and wireless controllers. For mobile email and online business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Progent's certified SQL Server application programmers and DBAs offer remote consulting to help organizations of all sizes to create, manage, and maintain applications based on the Microsoft SQL Server platform and Microsoft's .NET architecture. Progent's SQL Server consultants offer help with any phase of the application life cycle in environments that can include small office databases to N-tier VLDB applications and data warehousing.
Progent can help you to design and administer hybrid ecosystems that support Windows and Linux operating systems and applications in either cloud-based solutions or in hybrid architectures that utilize on-premises IT assets along with one or more public clouds. To assist you to integrate public clouds with networks, Progent offers a variety of cloud integration support services that include Microsoft Azure hybrid cloud planning and deployment consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has 20 years of experience delivering advanced consulting support remotely, and Progent can help you successfully carry out your cloud integration projects on schedule and within your budget.
The Help Desk service delivery model used by Progent gives small businesses an efficient option to dependence on independent service individuals by offering extensive expertise shared by numerous support teams, optional round-the-clock access to emergency assistance, escalation capability to world-class engineers for solving the most complex issues, service consistency and reliability, quick follow-up overseen by veteran IT service managers, a choice of easy-to-use techniques for requesting support tasks, and excellent progress visibility made possible by ticket updates and accessible through a web-based portal.
Progent's expert programmers, database designers, and project management consultants can assist large businesses to complete development projects for Microsoft Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to veteran program managers for high-level planning and program co-ordination or Progent can help customers plug expertise gaps by offering relational database architects and software programmers experienced in developing RDBMS applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can assist businesses to incorporate SharePoint with other applications such as SQL Server and Excel to build data-intensive intranets and portal sites. Progent also offers expertise with multiple web development technologies and can assist clients to build, enhance, troubleshoot, or migrate web-based applications to utilize the latest advances in web technology.
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management solution that incorporates machine learning technology and expert services to deliver comprehensive endpoint detection and response.
Progent offers comprehensive help for each phase of your Microsoft Exchange Server 2010 upgrade with services that include outsourced or co-sourced project management services, site prep, project planning, specification of new software licenses and equipment needed, suggested sourcing, pilot testing at customer site or at Progent's test facility, managing transitional coexistence between Exchange 2010 and Exchange Server 2003 or 2007, implementation of the solution, decommissioning the previous system, and training for customer's IT staff and users.
Progent can help your organization to design a migration to Microsoft Teams from Skype for Business Online or Lync Server and configure, manage, and troubleshoot a cloud-based or hybrid deployment of Teams. Progent can help you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your PSTN gateway.
Progent's data protection experts can assist your company to create, deploy and troubleshoot a backup solution built around MSP360 technology. MSP360 enables file or image backup/restore for VMs and physical computers, supports all popular public clouds, and permits businesses to create a backup ecosystem with a minimum Recovery Time Objective (RTO) and a defined Recovery Point Objective. With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and management of your backup system to prevent data loss resulting from user mistakes, system glitches, ill-intentioned insiders, and external assaults like ransomware. To find out more, see ProSight Data Protection Services 360 Backup solutions.
If your company operates a UNIX or Linux environment or a multi-OS IT environment, Progent's CISA and CISSP-premier consultants can help your whole enterprise in a broad array of security topics including security management procedures, security architecture and models, access control products and techniques, applications development security, business processes security, physical security, telecommunications, network and web security, and disaster recovery planning. CISM, CISSP and ISSAP define the basic competencies and international standards of performance that network security professionals are required to master. These accreditations offer executive management the assurance that those who have achieved their CISA or CISSP qualification have demonstrated the background and knowledge to deliver world-class security management and engineering services.
ProSight LAN Watch is Progent's server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management techniques to keep your network operating efficiently by checking the health of critical devices that drive your network environment. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your specified IT management staff and your assigned Progent consultant so that all looming issues can be addressed before they have a chance to impact your business.
ProSight Reporting is a growing line of real-time reporting utilities created to integrate with the industry's leading ticketing and network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent can help your business to evaluate the wealth of subscription options offered with Microsoft 365, previously called Office 365, and integrate your network with Microsoft 365 in a way that delivers top business value. Progent supports multi-platform networks that include Windows, macOS, and Linux technology. Progent can also help your business to create and maintain hybrid ecosystems that seamlessly combine local and cloud products and services.
The complexity and integration requirements of Microsoft Windows Servers calls for an IT consulting firm with hands-on expertise and in-depth knowledge in planning and building cohesive, end-to-end network technology solutions. The background of Progent's Microsoft-certified consultants, which averages over 10 years supporting Microsoft technology, ensures you success configuring Windows Server 2008 and Windows Server 2003 to match optimally with your strategic goals. Progent's IT support can help you with designing, installing, managing, and troubleshooting Windows Server systems that maximize the productivity of your IT system. Progent's consultants can help you with Windows 2008 R2 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP and other clients.
Progent offers national remote phone support and consulting services for companies that operate Apple macOS and OS X networks or whose information systems feature a combination of Apple Mac and Microsoft technology. Progent's consultants offer Mac users a range of services such as desktop support, migration to the most recent edition of macOS from other earlier editions of Apple macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also help you with iPhone and Apple iPad integration and management, or moving to iCloud services. Remote technical support offers optimum leverage for your information technology dollar by extending client efficiency and limiting the hours billed for computer analysis and repair. Sophisticated online support utilities and skilled technicians and consultants combine to enable Progent to solve most network issues without wasting time and expense by traveling to your site. In most of situations your network problems can be remediated by telephone or through a combination of telephone support and remote access. Progent can put you in touch with Cisco certified CCIE network experts and CISM certified security professionals to assist you with the most difficult system issues.
Progent's ransomware consultants can assist you to evaluate your ransomware vulnerability, remotely monitor and protect your IT environment, help with settlement negotiations with a hacker, and rebuild a network victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Progent's expert support team can show you how to design and deploy an efficient in-place Exchange Server 2007 upgrade strategy that minimizes productivity downtime, simplifies long-term support requirements, and makes your Exchange 2007 Server easy to manage. For complicated multiple server or multi-location upgrades, Progent offers the experience to finish your project rapidly and economically. Progent's Exchange 2007 help, troubleshooting, and consulting services include assistance with the integration of third-party enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging solutions based on Exchange 2007 Server.
Progent can help your business to design a migration to Teams from Skype for Business and install, manage, and troubleshoot a cloud or hybrid deployment of Teams. Progent can assist you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint, and your PSTN gateway.
Catalyst line of Wi-Fi controllers simplify the administration of wireless networks by unifying the configuration and management of wireless APs, optimizing Wi-Fi throughput by limiting the effect of RF congestion, improving wireless availability with rapid failover, and hardening data security by detecting threats and analyzing network traffic according to user class and locale. Progent's Wi-Fi consultants can assist you to deploy Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to maintain and debug your current Cisco Wi-Fi solution or carry out an efficient transition to Cisco's latest wireless controller solutions.
Progent's certified Windows Server 2022 consultants can help your company to design and implement an efficient migration to Windows Server 2022 using a self-hosted deployment architecture or a hybrid model that combines cloud-hosted Windows Server Online with an on-prem implementation of Windows Server 2022.
Progent's Microsoft-certified consultants can provide economical online and onsite consulting expertise, application development, and technical support services for organizations of any size who want to migrate to SharePoint 2016 or SharePoint Online from prior releases of SharePoint.
The new ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver significantly more performance than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-certified CCIE network consultants can assist your company to maintain your legacy PIX or ASA 5500 firewalls or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, configure, optimize, administer and debug firewall solutions built around Cisco ASA firewalls with Firepower Services.
Progent's Microsoft-certified consultants can provide affordable remote and on-premises support to implement your upgrade to Microsoft Exchange 2010, generate thorough documentation of your new messaging system, educate your IT team and end users to get them up to speed quickly on Microsoft Exchange 2010, and offer ongoing administrative services and engineering help. Progent's consultants can also assist you to migrate from Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.
For corporations with branch offices in California or any region covered by Progent's engineers, Progent's Microsoft-Certified IT consulting experts and authorized Cisco network specialists offer a variety of IT support services such as project management, Sarbanes Oxley compliance, site moves, enterprise security, system architecture, local or phone-based branch office support, and technical support for data center hosting facilities. A Progent network consultant can help you plan a multi-site network that makes efficient use of colocation facilities and Internet hosting sites. Progent's Microsoft Certified engineers can help major enterprises plan, integrate and maintain major rollouts of the latest versions of Microsoft products such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, SQL Server, and Enterprise Windows. Progent's Cisco Certified Internetwork Expert and CCNP experts can assist you to deploy Cisco products for connectivity solutions that combine basic, high-performance, integrated, and remote networking.
Progent's Microsoft-certified consultants can assist organizations of all sizes to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and library resources; design, implement, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can assist you to upgrade from an older version of System Center Virtual Machine Manager or from a third-party management system, and Progent can help you to optimize and repair your current SCVMM 2012 ecosystem so you get the highest possible return on investment.
Progent's certified Excel and Office 365 Excel application consultants can provide a broad variety of online support services to assist you to plan, program, pilot test, deploy, manage, and debug applications based on any release of Microsoft Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can help you to upgrade your existing Excel solutions to the newest releases of Excel, support Excel on Apple iOS-based iPhones and iPads and Google Android smartphones and tablets, and fix compatibility issues between various versions of Office Excel. Progent can provide on-demand support to organizations looking for a fast fix to a specific problem associated with Excel and Progent can also provide comprehensive project management services for upgrading or developing mission-critical applications built on Office Excel. Progent's cost-effective online training for Excel can be customized to address the needs of individual users or teams.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad backgrounds developing corporate security designs for IT networks with multiple sites, mobile workers, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size business design and deploy a configuration of Microsoft ISA Server 2004 that meets your IT security needs without limiting your productivity.
Progent's wireless site survey services assist you to plan, implement and troubleshoot a Wi-Fi LAN optimized for your facilities, offering you a wireless solution that delivers the coverage, performance, density, data protection, and hand-off capability your business needs.
Progent's staff of Microsoft and Cisco Premier Certified experts average longer than ten years of real-world professional experience, in the trenches of IT service, executing a broad variety of technical projects for a large array of businesses. Each Progent support professional shares a proven set of personal best practices which are incorporated into shared best practices standards that Progent teaches its support team. This means that you get not only expert IT skills, but also a support engineer with proven approaches for using technical knowledge to solve real-world IT problems rapidly.
important features of Microsoft Dynamics GP/Great Plains software include a modular design that allows you to buy just the components you need, a standards-based architecture built on Microsoft technologies to protect your investment and offer a highly interconnected environment, enhanced reporting services that allow you to monitor all operations, revenues and spending and sales patterns, integration with Microsoft Office to enable access to corporate data, the capability to integrate information from virtually any db software or workstation software into Microsoft Dynamics GP/Great Plains, and an open architecture that makes it possible to create custom programs. Progent can help you set up and maintain a reliable, protected server and communications network to support Dynamics GP/Great Plains, and can offer experienced GP/Great Plains support professionals to show you how to convert the powerful features of Dynamics GP/Great Plains business accounting software into a productive business management solution.
Progent's Support for IT Service Organizations lets you take advantage of Progent's information technology engineers while retaining your own service brand as a seamless arm of your network consulting team.
Progent has over 20 years of background deploying, maintaining and troubleshooting the key platforms that make up Microsoft System Center and can assist your organization to design, configure, support, and fix your Microsoft System Center ecosystem to maximize the uptime and performance of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and local and Cloud-based datacenters. Progent can help you to migrate to the latest edition of System Center from an older one or from another IT management platform to deliver the advantages of best-in-class deployment, automation, security, plus infrastructure and critical application availability and performance monitoring.
Progent can help your business to understand the many subscription plans available with Microsoft 365, previously branded Office 365, and integrate your information network with Microsoft 365 so you derive maximum business value. Progent supports cross-platform environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also help you to create and manage hybrid solutions that transparently integrate on-premises and cloud-based products and services.
Progent's Cisco-certified Wi-Fi networking consultants can provide online and on-premises consulting and support services to help you to plan, install, manage, tune, and debug wireless networks that incorporate Cisco's Meraki access points. Progent can also help you to plan and deploy hybrid networks that combine on-premises and cloud-hosted resources and that deliver seamless connectivity, enhanced security, unified management, and consistent operation for all your wired and wireless endpoints.
Microsoft supports transparent hybrid networks that combine Microsoft 365 Exchange Online and local Exchange deployments. This allows you to have specific mailboxes located on your corporate datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's certified Exchange consultants can assist your organization with any facet of planning, integrating and debugging your hybrid Microsoft 365 Exchange network. Progent's Exchange specialists can provide occasional expertise to help you resolve challenging technical issues and also offer comprehensive project management outsourcing to ensure your hybrid Exchange initiative is successfully completed on schedule and within budget.
Progent's expert programmers, database architects, and project management consultants can help large businesses to complete development projects for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include access to seasoned program managers for high-level planning and project co-ordination or Progent can help customers fill in expertise gaps by providing database designers and programmers experienced in developing line-of-business applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint experts can assist clients to incorporate SharePoint with additional applications like Microsoft SQL and Excel to build data-driven intranets and web portals. Progent also can provide experience with web development technologies and can help clients to build, expand, troubleshoot, or port web applications to utilize the most current web technology.
Progent can provide the expertise of Microsoft-certified consultants as well as experienced database application programmers, DBAs, project managers, network infrastructure engineers, business continuity planning specialists, and certified security professionals to assist you to assess the potential benefits of SQL Server 2012 for your organization, set up test environments at your datacenter or at Progent's lab, design and carry out an efficient migration to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS solutions, and define a cost-effective and secure network infrastructure that helps you maximize the strategic benefit of SQL Server 2012.
Server proliferation wreaks havoc on network budgets and management resources. Server reduction via a virtual infrastructure promises lower total cost of ownership of hardware and quicker ROI, more leveraged use of servers, simplified operations, enhanced network uptime, and easier management. Typical uses for virtual servers include resource consolidation, economical platforms for mission-critical legacy applications running on obsolete operating systems, and affordable isolation of software development or pilot testing systems from on-line systems.
System Center Configuration Manager 2016 automates application and device deployment and updating, streamlines security and compliance settings management, keeps track of network assets, protects against corporate data leakage, provides network health reporting, enables safe self service, and offers a single point of control for managing mixed-operating system networks based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud specialists can help your organization with any facet of designing, implementing, operating and repairing a System Center 2016 Configuration Manager solution for local, cloud, or hybrid networks.
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior-based machine learning technology by SentinelOne to defend endpoints as well as servers and VMs against modern malware attacks such as ransomware and email phishing, which easily escape traditional signature-matching AV products. ProSight Active Security Monitoring safeguards local and cloud resources and provides a unified platform to automate the entire threat lifecycle including protection, detection, containment, remediation, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against new threats.
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, maintain, find and protect information related to your IT infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By updating and managing your IT documentation, you can eliminate up to half of the time thrown away looking for critical information about your network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether you're planning improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require when you need it.
Progent imposes no service activation fee and asks no retainer for support services provided during regular working hours. Progent's one-minute granularity does away with large invoices for fast solutions so you won't be forced to permit less critical problems to fester.
Progent's Standard Help Desk Services offer a complete solution that handles all facets of online desktop technical support from service requests through trouble ticket generation, screen sharing, status tracking, problem solving, and reporting. Help Desk services are offered at a significant discount off Progent's normal desktop service rates, and Progent offers the option of fast on-demand escalation to subject matter experts to resolve the most problems.
DoubleTake/Carbonite Software publishes a family of products designed to provide small companies a range of cost-effective solutions for backing up and restoring vital workloads such as Microsoft Exchange, Microsoft SQL Server, Blackberry, and Microsoft SharePoint. Progent's business continuity planning consultants have in-depth experience incorporating DoubleTake/Carbonite products into small company IT networks to achieve a high level of fault tolerance and disaster recovery readiness at a budget-friendly price.
Progent's pricing model is to bill for remote support and on-premises help per minute. Consequently, you pay exclusively for delivered support. Progent does not demand a higher rate for after-hours or emergency service, and within California or in areas where Progent provides on-premises support, Progent does not charge for travel time except for urgent calls where on-site work is less than four hours. In addition, Progent applies no initialization fee and asks no monthly commitment for support services provided during regular business hours. Many support firms impose large minimum payments or charge for each fifteen minutes or longer. Progent's small granularity avoids big bills for quick fixes so you won't be tempted to permit simple problems to stay unaddressed.
Progent's Windows Server 2019 disaster recovery preparedness experts can assist you to design a disaster recovery solution built around Microsoft's advanced Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Progent's staff of Microsoft and Cisco Premier Certified consultants average more than a decade of hands-on professional experience, at the front lines of network support, executing a wide range of IT tasks for an extensive mix of clients. Every Progent consultant shares a refined set of personal best practices which are combined into company-wide leading practices training that Progent instills in its support team. This ensures that you get not only world-class technical skills, but also a consultant with field-tested approaches for using computer knowledge to repair real-world IT problems efficiently.
Progent's Cisco certified Wi-Fi consultants offer economical remote and on-premises support for both legacy and current Wave 2 Aironet Wi-Fi APs and Progent can help your business to plan and maintain wireless solutions that include indoor and outdoor/industrial Aironet access points.
Progent's Power BI experts can help you to plan, deploy, manage, enhance or troubleshoot your Power BI environment. Progent can also assist you to prepare your source data for Power BI reports and dashboards. Progent can assist you implement and manage an onsite, cloud based, or hybrid architecture to run Power BI.
Cisco Unified Communications Manager (CUCM or Unified CM), originally named CallManager, operates as the foundation of Cisco's communications and collaboration solution. Cisco Unified CM and Unified CM Express provide a borderless IP-PBX by integrating tightly with applications that include Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building an advanced customer contact center. Progent's Cisco-certified network consultants offer efficient and budget-friendly remote and onsite expertise to help businesses of all sizes to create and administer CUCM environments by providing Cisco Unified Communications Manager configuration and technical support services that add maximum business value. Progent can help with any aspect of Unified CM support and debugging in areas such as integrating Voice over IP phones and Video phones, reviewing dial plans, setting up SIP connections and PSTN support, deploying Cisco ISR routers with CUBE VoIP networking support, designing Cisco UCS server clustering systems for survivability, performance tuning, and integration with Microsoft Exchange and Skype for Business.
Progent's qualified security and compliance consultants can run cybersecurity reviews of enterprise-wide security to determine your company's cybersecurity profile compliance with important international cybersecurity standards. Progent offers ongoing managed services for security monitoring, on-demand network-wide security reviews, and targeted security evaluations for critical areas of cybersecurity like Active Directory or cloud applications. Progent's accredited security engineers can also run comprehensive information security assessments to evaluate your company's compliance with important international security standards including HIPAA, PCI, and ISO 17799.