For small and midsize companies, network security and compliance can be excessively complex to master but too dangerous to overlook. The largest biggest institutions have been breached, and the top cloud service providers have occasionally been taken down. It looks like there's nowhere to run. Progent makes it economical for small and midsize organizations to implement vital IT security tasks effectively by offering the advantage of billable time to the nearest minute without any minimum billing for online support. You have the help of a world-class computer consultant to provide precisely the knowledge you need when you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier consultants can assist you with any aspect of system security including security assessments, virus screening and recovery, spam and email content filtering, email data loss and data leak protection, regulatory compliance reporting, and designing a complete security plan.
Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to design and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid model. Windows Server 2019 delivers significant improvements in capacity, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and container support.
Progent's support services for software/firmware update management provide businesses of any size a flexible and cost-effective solution for evaluating, validating, scheduling, implementing, and tracking software and firmware updates to your servers, endpoint devices printers and scanners, network appliances such as switches and Wi-Fi access points, and IoT devices like alarms and health monitors.
The Progent Test and Training Lab located at the QTS Internet Data Center can be used for testing line-of-business applications, developing efficient system upgrade procedures, evaluating and optimizing performance, designing or verifying business continuity solutions, mitigating compatibility issues, and establishing training systems for new technologies. For Progent clients without adequate internal resources to configure proper test environments, Progent's Test and Training Lab reduces capital costs and technical risk while keeping vital network initiatives on schedule.
Progent's Microsoft and Cisco-certified network experts can assist you to assess the benefits of Microsoft Exchange Server 2010 for your company and can assist you to plan and implement an efficient upgrade to Exchange 2010 from Exchange 2003 or Exchange Server 2007 that will offer quick ROI by improving your workers' efficiency, cutting the cost of equipment and support, simplifying administration, and integrating your key communications technologies.
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files stored on your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows laptops and desktops.
Progent's fault tolerant system consultants provide reliability consulting, disaster recovery services, system load balancing, high-availability interoffice connectivity, high-availability Internet architecture design, high-availability data center consulting, and other non-stop operations consulting to show your small business configure a non-stop network for line-of-business applications. Progent has the knowledge and experience to develop economical, non-stop networks by deploying the expanding library of Microsoft Windows Cluster servers including Windows 2003 Cluster Server, SQL Cluster Server, and Exchange Cluster. Progent's Microsoft and Cisco authorized consultants can help you design a high-availability mutli-location network with a completely mirrored Internet interface and intelligent network load balancing.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates next generation behavior-based analysis tools from SentinelOne to defend endpoint devices and physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which routinely escape legacy signature-based AV products. ProSight ASM safeguards on-premises and cloud resources and provides a unified platform to automate the complete malware attack progression including protection, identification, mitigation, cleanup, and post-attack forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats.
Progent's consultants can assist you to evaluate the value of Lync Server for your environment and can help you to plan and execute a rollout of Lync Server 2010 that centralizes the management of IM and Presence and increases the productivity of your office employees, at-home workers, and mobile workforce. Progent can also assist your company to perform a smooth upgrade to Lync Server 2010 from Office Communications Server or from Microsoft Live Communications Server, interface Microsoft Lync Server 2010 with Microsoft Exchange, SharePoint, and SQL Server, show you how to run Lync Server 2010 to improve the collaborative capabilities of Microsoft Office programs, and provide training and continuing support for Lync Server 2010 and other Microsoft platforms.
Progent provides technical support for mid-size companies who have 100 to 250 network clients. The medium size business or work group has traditionally been an underserved segment of the market for IT support expertise. The cost structures and service access models of large outside service organizations make them excessively costly for the typical mid-size company or small medium business (SMB), which usually has a minimal IT budget with which to maintain an IT network whose complexity and sophistication are often comparable to the networks of far larger enterprises. Progent's support delivery model, which takes full advantage of remote service, virtual office infrastructure and 24x7 network monitoring, significantly reduces the network maintenance costs of an SMB while offering the mid-size company with big-company service from professional, IT consultants knowledgeable in a wide array of small business network solutions. If your medium size organization or small business is searching for the quality of network support needed by a mid-size office without budgeting enterprise costs, call Progent.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist you to contain the progress of an ongoing ransomware attack. Call 800-462-8800
Progent's Microsoft-certified network experts can help your organization to determine the value of Exchange Server 2010 for your business and can help your IT staff to design and implement a smooth upgrade to Exchange 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange 2007 Server that will offer quick payback by increasing your workers' efficiency, cutting the cost of equipment and support, simplifying management, and integrating your key communications technologies.
Les Kent has a 35-year track record of effective technology integration, executive management, marketing, and operations. He has shown a talent for developing elegant information technology solutions while working as a network designer, programmer, project manager, implementation consultant, and troubleshooter for small companies, new ventures, and major enterprises.
Progent's ProSight family of managed IT services are geared to offer businesses who have small internal IT administration and support teams with affordable help from world-class management platforms and consulting expertise. Advantages of the ProSight catalog of managed services include flat-rate network management expenses, automation of routine management processes, ongoing absorption of new technology, smooth transition from older technology to current solutions, close fit between computer technology with business objectives, access to veteran network consultants, and freeing up management to focus on business issues instead of ever-changing network technology.
Progent's Cisco-Certified network management engineers can show you how to run Cisco's network management tools alongside a variety of specialized third-party applications to build a comprehensive network management solution to keep your environment operating smoothly, fully utilize limited resources, protect your data, recover quickly from hardware failure or malicious assaults, and enable you to add or repurpose network resources intelligently and affordably as your company grows.
Progent's Microsoft-certified consultants can provide remote or onsite support to help organizations of all sizes to design, deploy, administer, and repair a backup/recovery system based on System Center 2012 Data Protection Manager. Progent can assist you to migrate from earlier versions of Data Protection Manager or from a different backup platform, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud, or hybrid datacenters. Progent offers occasional help for resolving especially challenging issues, or full project management support. Progent's consultants can also assist you to design SCDPM 2012 into an enterprise-class disaster recovery strategy.
Progent has created several security packages designed to provide larger enterprises a professional and thorough security audit from a team of premier security engineers. All Progent's network security assessment bundles incorporate a collection of services including network scans from inside and from beyond your company security perimeter, expert interpretation of captured data by accredited security engineers, production of a report documenting the results, plus an interactive high-level executive summary and a detailed interactive outbrief for internal network administrators.
Progent's ransomware consultants can assist you to evaluate your ransomware defenses, monitor and guard your network, assist with negotiating a settlement with a threat actor, and reconstruct a network damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Progent's Cisco CCIE network infrastructure experts can help your business to set up, manage, upgrade and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall expertise, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone consulting, and CUCM/CallManager software support.
Progent's Cisco-certified Catalyst 802.11ax Access Point consultants can provide economical online and onsite support for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
Progent's certified security experts can run NodeZero-powered penetration tests to verify your security monitoring and protection systems and policies are properly configured and effective.
Progent's Citrix experts can help your organization to evaluate the strategic benefits of the various versions of Essentials for Hyper-V, help you to integrate Citrix administration tools with your Microsoft Hyper-V environment, and demonstrate to you how you can deploy Citrix Essentials to enhance the performance, availability, flexibility, and recoverability of your virtualized environment while lowering the cost of equipment and support and streamlining administrative tasks.
Microsoft SQL Server 2005 delivers powerful, familiar tools to computer experts and information workers, reducing the difficulty of designing, integrating, managing, and using enterprise data and database applications on platforms ranging from handheld devices to enterprise information systems. The complexity and integration demands of Microsoft SQL Server 2005 require a network consulting firm with real-world experience and broad knowledge in designing and deploying data-driven, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft integration, assures you success in designing, deploying and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
Progent's certified security staff can help you secure your Mac environment through expert services such as performing security audits, recovery from virus and denial of service attacks, setting up firewalls, implementing secure remote and mobile connectivity, deploying monitoring programs for defense against viruses, spam, and directory harvest attacks, and creating a comprehensive security strategy appropriate for the particular goals of your corporate network.
Progent can assist you to design, install and administer a backupup/restore solution based on MSP360 Backup technology to protect your resources hosted on any leading public cloud. Progent can provide monitoring and management to protect against data loss caused by human miscues, software errors, malicious insiders, and malware assaults such as ransomware.
SQL Server 2016 introduces significant enhancements in performance, capacity, security and compliance, uptime, mobile computing support, and built-in analytics and reporting. New features include PolyBase for handling SQL and NoSQ databases simultaneously for data warehousing, Hadoop integration, Row-level Security, Mobile Reports, and seamless control over local and cloud-based operations and services. Progent's Microsoft-certified consulting team can provide online and onsite support to help organizations of any size to deploy, administer or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft products such as Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Progent is a reseller and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management solution that includes machine learning technology and advanced services to provide cutting-edge endpoint detection and response (EDR).
Progent's accredited cybersecurity experts can run cybersecurity audits of company-wide security to validate your company's cybersecurity profile adherence to recognized industry cybersecurity standards. Progent can provide subscription-based managed services for security monitoring, on-demand company-wide security reviews, and targeted security assessments for critical areas of cybersecurity such as endpoints or ransomware-safe backups. Progent's certified security experts can also run comprehensive information security assessments to evaluate your company's compliance with important industry security standards including HIPAA, NIST, and ISO.
Progent can assist small and medium-size organizations to configure endpoint security protection systems and provide mitigation services for teleworkers.
Progent's Juniper-authorized network consultants can assist you to design and deploy Juniper Firewall/VPN platforms, enhance and support your network infrastructure, and migrate efficiently from discontinued devices to current versions. Progent's Junos OS consultants can also offer support for Juniper's premier network control software to help your business to simplify the administration and strengthen the security of your Juniper VPN appliances and firewalls. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS software platforms and can assist organizations maintain networks that include a combination of Juniper's software platforms.
Progent's Microsoft-certified SQL Server application developers and database administrators can provide remote expertise to help organizations of any size to create, manage, and troubleshoot applications based on Microsoft's SQL Server RDBMS and .NET framework. Progent's SQL Server consultants offer support for any element of the application life cycle in environments that range from small office databases to VLDB applications and enterprise-class data warehousing.
Microsoft Dynamics GP/Great Plains 2010 accounting software is a full-featured business management solution that unifies data and operations throughout your business, communicates easily with other solutions, and brings together workers, customers and vendors regardless of time or place. Designed for small to mid-size businesses, MS Dynamics GP 2010 and MS Dynamics GP Release 10.0 provide functionality for accounting, management reporting, project management, inventory and order control, eCommerce, human resource management, customer relationship management, field service, manufacturing, retail management, and online business services. Progent can help you install and manage a reliable, secure server and communications environment to support Microsoft Dynamics Great Plains, and can give you access to experienced Great Plains professionals to help your business benefit from the full potential of Dynamics GP/Great Plains 2010.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts offer affordable online and on-premises consulting expertise, software development, and troubleshooting services for businesses of any size who want to upgrade to SharePoint 2019 or SharePoint Online from prior versions of SharePoint. Progent can assist you plan and carry out an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines local and cloud-based components into a cohesive information management solution.
Progent's Microsoft-certified consultants can help organizations of any size to adhere to best practices to configure SCVMM 2012 hosts, fabric, storage systems, and libraries; plan, integrate, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class reporting. Progent can help your business to upgrade from an earlier edition of System Center Virtual Machine Manager or from a third-party management platform, and Progent can help you to enhance and troubleshoot your existing SCVMM 2012 ecosystem so you get maximum business value.
Progent can assist your business in any and all phases of your upgrade to Exchange Server 2016 including designing high availability (HA) architecture for a local, cloud-based or hybrid environment; licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your virtual machines (VMs), databases and logs; configuring hardware load balancing (HLB) for fault-tolerant client access services; designing, building and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's Intune consultants can assist your organization to assess the strategic case for adopting Intune for configuring and managing your portable devices including laptops, phones, and tablets based on Windows, Apple iOS, and Google Android. Progent can help you to define policies, plan and deploy pilot environments to evaluate the appropriateness of Intune for your network, deploy Intune across your enterprise, integrate Intune with System Center Configuration Manager for single-console change management, and provide ongoing support for your Microsoft Intune deployment.
Progent can provide the expertise of CISM Certified security consultants. The Certified Information Security Manager (CISM) organization defines the basic competencies and worldwide standards of performance that IT security professionals are required to learn. It gives business management the assurance that consultants who have earned their CISM credential possess the background and knowledge to deliver effective security management and support services.
Cisco Nexus switches are designed to deliver the throughput, expandability, uptime, virtualization support, capacity, data protection and ease of management needed to act as the heart of an enterprise data center. Progent's CCIE-certified Nexus switch experts are available to provide online and on-premises consulting and troubleshooting expertise to assist your business to design an efficient network topology, build pilot environments to validate your network design, deploy Nexus switches, create and implement effective policies, run security and compliance assessments, set up advanced monitoring and alert systems, fully utilize resources through virtualization technologies, troubleshoot switching and routing problems, maximize system performance, perform capacity planning, and set up the powerful fault-tolerant features available for Cisco's Nexus products. Progent can also help you to upgrade efficiently from legacy Nexus switches or Cisco Catalyst switches to current Nexus platforms.
Remote 24x7 network monitoring, proactive alerts, and actionable reports are vital to maintaining the proper operation of your network and avoiding preventable and expensive disruptions. Remote Monitoring and Management (RMM) technology has advanced to the point that businesses of any size can afford a degree of protection that was previously reserved for large enterprises. Progent offers several Remote Monitoring and Management solutions available as economical service packages created to help you to detect and resolve a most network issues before they get big enough to hurt productivity.
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files residing within your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
Progent's certified security consultants can perform NodeZero-powered penetration tests to make sure your security defense systems and policies are correctly set up and effective.
Progent's Office Word and Microsoft 365 Word experts offer a wide range of affordable online consulting services to help your organization to maintain your legacy Microsoft Office Word environment or assist you to migrate to a newer release of Microsoft Office Word. Services offered by Progent's Word experts include VBA programming, isolating and resolving compatibility problems between different releases of Word, integrating Office Word with different Office apps like Excel and Outlook or with 3rd-party data sources and add-ons,infrastructure optimization for dependable. reliable cloud connectivity, security support, smart phone integration, and online training sessions tailored for individuals or groups.
Progent offers a selection of IT support packages for small businesses. These IT outsourcing and server monitoring services are built around the proactive problem solving abilities of Operations Manager 2007, a state-of-the-art network and IT support software platform that monitors the availability, performance, and safety of your information system and identifies incipient problems before they can disrupt your system. With Progent's economically priced network support programs, small organizations can choose a simple co-sourcing service program built around Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package.
Progent's certified engineers can provide remote and on-premises consulting expertise to help your company to manage, support, and repair computers powered by Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, network security, disaster recovery, online connectivity, mobile device integration, wireless configuration, and 24x7 system monitoring and alerts.
Progent can provide the expertise of Microsoft-certified engineers and experienced software developers, database administrators, project management experts, Cisco-certified network engineers, disaster recovery specialists, and security consultants to help you to assess the potential benefits of SQL Server 2012 for your business, install pilot systems at your site or at Progent's test lab, design and execute out an efficient transition to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS solutions, and configure a cost-effective and safe IT infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012.
Progent's Intune consultants can assist your organization to understand the strategic case for adopting Microsoft Intune for configuring and managing your web-facing mobile computers including notebooks, phones, and tablets powered by Windows, Apple iOS, and Google Android. Progent's Intune consultants can assist you to configure security and compliance policies, set up test systems to evaluate the appropriateness of Microsoft Intune for your network, install Intune across your IT ecosystem, combine Intune with System Center Configuration Manager for single-console change management, and troubleshoot your Microsoft Intune deployment.
Progent's experienced Cisco network security consultants provide expert PIX Firewall and ASA Firewall consulting services covering architecture, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers strong user and application policy enforcement, mutlivector attack protection, and secure access services. Ranging from economical, plug-and-play desktop devices for small and home offices to scalable enterprise-class appliances, Cisco PIX Firewall and ASA Firewalls provide a high level of protection, high throughput, and high availability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, purpose-built operating system, minimizing possible OS-specific security gaps.
Progent's Technical Response Center provides national remote troubleshooting for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Certified service engineers offer phone support and online secure network access to isolate and resolve network problems rapidly and affordably. The scope of IT experience available from Progent's staff of nationwide support professionals allows Progent to escalate even the toughest network issues to appropriate specialists as required.
Cisco Cisco Unified Communications Manager, formerly branded CallManager, is the foundation of Cisco's communications and collaboration solution. Unified CM and Unified Communications Manager Express (CME) offer an advanced IP-PBX by integrating tightly with applications such as Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact center. Progent's CCIE-certified network consultants can deliver effective and budget-friendly online and onsite expertise to help businesses of any size to create and administer Unified CM deployments by providing Unified Communications Manager integration and technical support consulting services that add maximum business value. Progent can assist with any aspect of Unified CM setup and debugging in areas that include integrating Cisco Voice over IP phones and desktop Video phones, designing dial plans, configuring SIP trunking and PSTN calling, deploying ISR G2 routers with CUBE support, designing Cisco UCS server clustering solutions for high availability, capacity planning, and integration with Microsoft Exchange Server.
Network monitoring commonly consists of tracking a system's resource utilization in order to uncover data traffic backups or fix hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring tools that work under Linux and can be used to monitor mixed-platform environments where Linux and Windows coexist. Progent's system support consultants can show you how to take advantage of both these programs to tune and repair your network. Progent's Linux consulting services provide small businesses and developers help with managing and servicing UNIX and Linux networks that work with Windows-based products.