Progent provides nationwide remote phone support and consulting services for businesses that run UNIX or Linux environments or whose IT systems include a combination of UNIX and Microsoft Windows products. Remote IT help offers optimum leverage for your information technology dollar by protecting user productivity and shortening the hours charged for network repair services. Sophisticated online access utilities and skilled service specialists and consultants allow Progent to handle most IT problems without wasting time and money by going to your site. In the vast majority of cases your IT problems can be dealt with by telephone or through a combination of phone help and online connectivity. Progent can make available Cisco CCIE infrastructure engineers and CISA certified security specialists to assist you with the toughest network issues.
Progent's Microsoft-certified database developers can provide businesses of any size online support for popular RDBMS products including Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Services available from Progent include software installation and configuration, application architecture and programming, management support, replication and synchronization solutions, capacity planning, performance tuning, data migration, security and compliance, backup/restore options, problem solving, and training.
Microsoft Office Communications Server delivers IM and Real Presence as part of a scalable, enterprise-grade package featuring advanced security, transparent compatibility with additional Microsoft products, an extendable, industry-standard development platform, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can realize cost savings and elevated business efficiencies, enhanced worker productivity, and stronger IP security with this simple-to-manage, highly available solution. Effective deployments of Microsoft Office Communications Server call for extensive planning and consideration prior to roll out. Progent's Microsoft-authorized consultants can deliver the expertise necessary to realize all the advantages of Office Communications Server across your whole organization.
For smaller companies, computer security and regulatory compliance can be too complex to master but too risky to overlook. The world's largest institutions have been hacked, and the leading cloud services have on occasion been knocked out. It seems as though there's no place to run. Progent makes it affordable for smaller businesses to implement vital security projects effectively by providing the advantage of billed time to the closest minute without any minimum billing for online support. You have access to a seasoned computer consultant to deliver just the help you need when you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist you with any aspect of system security including vulnerability assessments, malware screening and recovery, spam and email content filtering, email data leak protection, regulatory compliance reporting, and designing a complete security plan.
Progent offers three essential types of Contact Center support including Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft and Cisco experts gives your clients easy access to a dependable technical resource with extensive experience providing phone support and remote access troubleshooting for IT systems powered by Microsoft technology. Progent's concentration is on earning the support Call Center a respected image as a solid contributor to company productivity. Progent's goal is to fix rather than merely record problems.
Years of background delivering Microsoft support and Cisco technology consulting has allowed Progent to build an unmatched ability for serving branch offices that require network help with the responsiveness associated with with small organizations but which includes professional client interaction, thorough documentation, and compliance with enterprise IT protocols. If your enterprise maintains a sales office located anywhere in or any area covered by Progent's consultants, Progent can offer a broad range of onsite and remote network support services and system design assistance.
Progent’s consultants can help you to design and implement a smooth migration from on-premises Active Directory to cloud-hosted Azure AD or to a hybrid system that uses Azure AD DS and Azure AD Connect to centralize identity and access services for both on-premises and cloud resources.
Nexus switches are designed to provide the throughput, scale, uptime, virtualization support, density, security and manageability required to act as the heart of an enterprise data center. Progent's CCIE-certified Nexus switch experts are available to provide remote and on-premises consulting and troubleshooting expertise to help your IT staff to plan an optimal network architecture, set up test environments to validate your network design, deploy Nexus switches, create and enforce effective policies, perform security vulnerability assessments, set up proactive monitoring and alert systems, fully utilize network resources by means of virtualization technologies, troubleshoot switching and routing issues, optimize system performance, perform capacity planning, and set up the powerful fault-tolerant capabilities incorporated into Cisco's Nexus switches. Progent can also help you to migrate efficiently from legacy Nexus models or Cisco Catalyst switches to up-to-date Nexus switches.
Progent can assist your organization in any facet of your upgrade to Exchange Server 2019 including configuring Windows Server 2019 as a host for Exchange; planning HA architecture for a local, cloud-based or hybrid deployment; moving mailboxes; planning and configuring Hyper-V; setting up HLB; configuring Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; updating firewalls; integration with O365; and configuring Outlook.
Progent offers organizations of all sizes world-class network online or on-premises consulting services for information systems based on Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Certified network consultants also can provide security consulting for businesses varying in size from the small office to the worldwide enterprise.
Microsoft Exchange 2013 includes major improvements to the capabilities of Microsoft Exchange 2010 and delivers powerful innovations as well as a redesigned architecture. These improvements affect key IT areas such as ease of administration, high availability (HA), security, operational costs, collaboration, expandability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to understand the possible business benefits of upgrading to Microsoft Exchange 2013, create an efficient validation and deployment strategy, and educate your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent can also provide ongoing online consulting and management services for Microsoft Exchange Server 2013.
Progent practices information transfer from Progent's consultants to clients. By educating clients to resolve problems that are within their comfort zone, Progent is able to concentrate on offering hard-to-find services where Progent has little competition. Mid-size businesses who work with familiar freelance service providers or who maintain internal IT staffs benefit when Progent passes on information about new technology and proven processes to make their networks more reliable, protected, and productive.
DoubleTake/Carbonite Software offers a family of tools designed to provide small and midsize businesses a range of cost-effective alternatives for replicating and restoring vital applications such as Exchange, Microsoft SQL, Blackberry, and Microsoft SharePoint. Progent’s disaster recovery planning consultants have extensive backgrounds integrating DoubleTake/Carbonite products into small company information systems to achieve an advanced level of fault tolerance and business continuity capability at a budget-friendly price.
Citrix offers a comprehensive family of platforms that provide enterprise-class manageability, scalability, and performance for server virtualization and for server-based delivery of virtual Windows desktops and Windows applications. For distributing virtualized Windows desktops and applications, Citrix has developed XenDesktop and XenApp. For making and managing virtual servers, Citrix offers Citrix XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can assist you to evaluate the strategic benefits of Citrix virtualization products and can help you plan, validate, implement, troubleshoot, and support Citrix solutions.
Progent's Cisco-certified wireless consulting experts can assist businesses of all sizes to plan, implement, manage and repair Cisco Aironet Wi-Fi AP environments to achieve the throughput, coverage, density, scale, security and manageability needed for seamless access between wireless and wired network infrastructure. Progent offers efficient remote and onsite support for legacy and new-generation 802.11ac Aironet wireless access points and Progent can assist you design and manage deployments of indoor and outdoor/industrial Aironet Wi-Fi APs.
If you are a network consultant with system support experience, joining Progent and helping Progent's customers will enhance your abilities through interaction with Progent's team of mutually supportive, world-class consulting experts. Progent's concentration on providing network consulting and technical help to small businesses will give you the chance to work in depth with decision makers and add tangibly to the growth of dynamic organizations. In addition, Progent's virtual office environment offers state-of-the-art technology for remote support and wireless access to help you to deliver fast solutions when you take on mission-critical issues.
Progent’s IT outsourcing packages provide affordable computer consulting for small companies. Whether it involves planning network infrastructure, creating an in-house Help Desk or using an outside one, deploying a new e-mail system, monitoring your system, or building a web-based eCommerce solution, outsourcing your network technical services can contain costs and eliminate uncertainties, allowing network support expenses to grow in a more linear and controlled fashion than is possible by building up a bulky, knowledgeable in-house IT staff. Progent’s Outsourcing White Paper and datasheets explain how Progent can help you create a secure and robust network foundation for your vital business software powered by Windows including Microsoft Office XP, Office 2003, and Office 2000.
Progent offers the expertise of RIM BlackBerry-certified experts who can help small companies to design, administer, and troubleshoot BlackBerry technology economically and successfully, eliminating the need for an internal BlackBerry specialist and reducing the cost and distraction of supporting a mobile wireless workgroup. Progent's BlackBerry specialists offer in-depth experience cooperating with Progent's Microsoft-expert experts, Cisco CCIE engineers, and CISSP and CISM-certified security engineers. This wide range of knowledge, in conjunction with Progent's efficient remote service delivery model, offers small companies an efficient option for incorporating BlackBerry devices and software seamlessly into their information system.
Progent is seeking to hire fulltime, solutions-oriented Microsoft accredited consultants with MCSE credentials; Cisco accredited system engineers with Cisco CCDP or CCIE certification; security professionals who have CISSP or CISM or comparable security certification; and high-end network architecture consultants with experience in mobile access, wireless connectivity, high uptime, workplace recovery, data protection, and VMware. Progent also is hiring professionals to join Progent's staff of helpdesk service specialists and off-site support experts. Also, We are looking for talented administrators who can operate effectively in our high-growth, virtual office environment.
Progent provides support services for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you choose, deploy, and maintain a WatchGuard Firewall/VPN product that fits your network security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewalls.
Progent's Cisco certified wireless networking consultants offer affordable online and onsite support for end-of-life and modern Wave 2 Aironet Wi-Fi APs and Progent can help you to design and manage wireless environments that include indoor and outdoor/industrial Aironet access points.
Mid-sized companies can get all the advantages of Microsoft Operations Manager 2007 and have fast access to Progent’s Microsoft and Cisco Premier IT support experts. With Progent's economically priced network service programs, mid-size businesses can select a simple co-sourcing service program based on Operations Manager with server monitoring, automated alerts, in-depth system analysis, Help Desk Call Center, and online troubleshooting. For businesses with mission-critical applications who need high availability networking, Progent offers a comprehensive 24x7 outsourcing solution. Progent offers expertise in Microsoft Operations Manager to offer mid-size business information systems world-class reliability, security and performance.
Progent is hiring a range of on-staff employees such as motivated MCSEs; network experts with Cisco CCDP or CCIE certification; and specialists in advanced network architecture with backgrounds in mobile access, wireless networking, non-stop environments, business continuity planning, data preservation, and virtual servers. Progent is also looking for desktop support experts, remote service professionals, and CISSP or CISA accredited security professionals. We are also looking for experienced managers who can perform efficiently in our dynamic, virtual office environment. Progent works with independent professionals who have specialized expertise and field experience in high-demand IT topics beyond Progent's main service concentration. Our Experts Group hires independent consultants who can provide consulting and development services for line-of-business solutions that include MRP, Enterprise Resource Planning, or CRM; possess specialized expertise with popular operating systems such as Linux, Apple OS, or Solaris, or offer expert help in technologies like telecom, web site design, Electronic Data Interchange, web commerce, or database management. Independent consultants premier by us cooperate with our in-house consultants to provide end-to-end IT services for small and midsize business networks.
Progent's Wi-Fi site survey services make it easy to plan, install and debug a Wi-Fi LAN optimized for your facilities, offering you a wireless solution that delivers the coverage, speed, capacity, Quality of Service, security, and hand-off capability your company needs. Wi-Fi site survey services from Progent include online predictive modeling for planning a wireless network and onsite survey services for validating, optimizing, and debugging a functioning Wi-Fi LAN.
Progent's Citrix-certified consultants can help your business to design, deploy, administer, and troubleshoot a virtualized application delivery and management solution built on Citrix XenApp. Progent's Cisco-certified CCIE network consultants can show you how to enhance your infrastructure for delivering server and client-side applications, and Progent's remote datacenter management and support consultants can help you to administer and maintain a remote datacenter that offers high availability, advanced security, and rapid recovery.
Progent's ProSight family of managed IT services are geared to provide organizations who maintain minimal internal network support teams with affordable access to enterprise-class management tools and consulting experts. Benefits of Progent's ProSight line of managed services include predictable network maintenance costs, smart automation of routine administrative processes, ongoing absorption of new information technology, graceful transition from legacy technology to current solutions, close alignment of information technology with strategic objectives, guidance from seasoned network experts, and allowing management to focus on business instead of ever-changing network technology.
Progent's ProSight Email Guard solution uses the technology of leading information security companies to provide web-based management and comprehensive protection for all your email traffic. The hybrid architecture of Email Guard combines cloud-based filtering with a local security gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to external attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a further layer of analysis for inbound email. For outgoing email, the onsite security gateway offers AV and anti-spam filtering, DLP, and email encryption. The local gateway can also help Exchange Server to track and protect internal email traffic that originates and ends within your corporate firewall.
Progent's Test and Training Lab at the QTS Data Center can be used for piloting line-of-business applications, creating cost-effective migration procedures, assessing and tuning performance, designing or verifying disaster recovery strategies, mitigating compatibility issues, and establishing training environments for the latest products and technologies. For Progent customers who lack sufficient in-house resources to assemble proper test environments, Progent's Test and Training Lab cuts capital outlay and engineering risk while keeping critical network projects on schedule.
For mid-size companies looking for IT support, Progent offers an array of options such as on-site service, remote assistance, off-site Call Center, 24x7 support with automatic network monitoring, temporary staffing, business relocation services, software programming, and expert consulting. For medium-size companies in California or other regions covered by Progent's field engineers, Progent offers expert on-premises help for fixing technical problems rapidly and economically.
Progent's Microsoft-certified consulting experts have more than 10 years of background planning, implementing, enhancing and troubleshooting Microsoft SCOM solutions and offer companies of all sizes advanced online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist you to design a topology for SCOM 2012 servers that provides the performance and resilience required to watch over your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent can also help you to import and customize Microsoft SCOM 2012 management packs according to leading practices for monitoring network infrastructure as well as both Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast remote or on-premises troubleshooting to assist you to fix critical problems uncovered by Microsoft SCOM 2012.
Our compensation structure is built on contribution, so just like being an independent contractor, your income is directly driven by your work effort. Certain Progent consultants focus on lifestyle issues and choose to work at a more relaxed pace, utilizing our flexible schedule to pursue personal pursuits such as mountain biking, car racing, snow boarding, surfing, travel, or sharing private time with relatives and acquaintances. Other consultants use the opportunity to earn major dollars through hard effort and long days. Progent fully encourages both ends of the spectrum and any point in between.
Progent's Symantec consultants can help you maintain discontinued Symantec firewall and VPN products including the Symantec Raptor and VelociRaptor line or show you how to upgrade to newer firewall/VPN solutions. Progent can also enable you to design and execute a complete security plan that can include firewall and VPN devices and utilities, managed security and virus defense services, server and application monitoring software, and documented policies and enforcement procedures. Progent has the expertise to be your one-stop resource for continuing technical support, maintenance, education, and security consulting.
Progent can provide the expertise of certified consultants as well as seasoned software programmers, database administrators, project management experts, Cisco-certified network engineers, disaster recovery specialists, and certified security professionals to assist your business to evaluate the likely benefits of SQL Server 2012 for your business, set up pilot environments at your site or at Progent's lab, plan and carry out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS solutions, and configure an efficient and safe IT infrastructure that lets you maximize the strategic benefit of SQL Server 2012.
For custom program creation, Progent can supply programming consultants to write line-of-business applications in areas such as eCommerce, web site design, Microsoft Business Solutions packages such as Great Plains Software accounting system, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent’s experts can use Microsoft IIS to create custom eCommerce applications based on Microsoft ASP.NET. In addition, Progent offers experts in a wide range of custom program development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also can provide expertise in custom Access, custom Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
Microsoft SQL Server 2016 introduces major improvements in speed, scale, security, high-availability, BOYD support, and built-in analytics and reporting. Innovations include PolyBase for handling structured and unstructured databases in one appliance for big data applications, Jason integration, Dynamic Data Masking, Mobile Reports, and seamless control over local and cloud-based resources. Progent's Microsoft-certified consulting team can provide remote and on-premises expertise to assist businesses of all sizes to implement, manage or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all key Microsoft technologies including Windows Server and Hyper-V, Exchange, SharePoint, Microsoft Dynamics CRM, Skype for Business, and System Center Operations Manager.
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP status through thorough testing and significant work with network security architecture. ISSAP consultants have in-depth understanding of access management systems and techniques, telecommunications and network infrastructure security, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security specialists can help your company with all aspects of secure network architecture.
Progent's SonicWall firewall experts can help you deploy, maintain, and troubleshoot SonicWall firewall/VPN appliances including the newer SonicWall TZ and NSa families of appliances and the older SonicWall PRO 2040 products. Progent's CISM and GIAC-certified network security experts can help you incorporate SonicWall firewalls into an end-to-end security plan and build protection into your business practices.
Progent's ProSight Email Guard uses the technology of top data security vendors to provide web-based management and world-class protection for all your email traffic. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. The cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a further layer of analysis for incoming email. For outgoing email, the on-premises gateway provides AV and anti-spam protection, protection against data leaks, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that stays within your corporate firewall.
Progent can help your business in all phases of your upgrade to Exchange 2016 including designing HA system topology for a local, cloud-based or hybrid environment; licensing compliance for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; specifying storage requirements for your virtual machines, databases and log files; configuring hardware load balancing for fault-tolerant CAS services; planning, configuring and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web.
Progent’s Technical Response Center provides low-cost national after-hours online help for IT networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service experts offer 24x7 phone support and online secure computer connection to troubleshoot and resolve technical problems rapidly and economically.
Progent's Microsoft-certified engineers can assist your company to streamline desktop PC change and update management by providing expertise with administration tools such as System Center Configuration Manager, Systems Management Server 2003, and Windows Server Update Services (WSUS).
System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of network monitoring and management products and is intended to provide a centralized solution for deploying and administering virtualized fabric and services across hybrid networks that can incorporate on-premises and hosted datacenters and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consultants can assist businesses of any size with all facets of building, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, show you how to upgrade smoothly from legacy releases of VMM, design workflows for building and deploying VMs and VM hosts, design high-availability scale-out clusters, integrate your private cloud resources with public cloud services, set up virtual switches, write and refine PowerShell scripts, and help you evaluate the potential advantages of the latest capabilities such as Storage Replica and Shielded VMs. Progent's certified virtualization professionals offer world-class Hyper-V consulting and VMware ESXi support.
Microsoft Dynamics GP/Great Plains can help you expand and manage your business better by offering easy access to strategic information and a fast return on investment. Dynamics GP offers major business benefits including its ability to expand the reach of your company, handle your financials, computerize financial operations, standardize procedures across your business, improve inventory control, enhance order accuracy, expand revenue and minimize turnaround time, and increase cash flow. Progent can help you set up and manage a reliable, safe server and network infrastructure to support Great Plains, and can offer experienced Microsoft Dynamics GP support professionals to make sure you derive the full benefits of your Dynamics GP business management system.
MS Office Communications Server delivers Instant Messaging and Real Presence as part of a scalable, enterprise-grade solution offering advanced security, seamless compatibility with additional Microsoft software, an expandable, industry-standard development environment, and compliance with regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can realize cost savings and elevated business efficiencies, increased individual productivity, and better intellectual property security with this easy-to-administer, highly available solution. Successful deployments of Office Communications Server call for careful planning and consideration prior to roll out. Progent's Microsoft-authorized professionals can deliver the skill necessary to realize all the benefits of Office Communications Server throughout your entire organization.
Progent can help you in all phases of your migration to Exchange 2016 such as planning HA system topology for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V design; determining storage capacity required for your VMs, mailbox databases and log files; configuring HLB for high-availability CAS services; designing, setting up and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; creating SSL certs; performing client remediation with Office desktop or Office 365; and setting up Outlook on the web.
Progent is among the most qualified network consulting companies for creating e-mail systems powered by Exchange 2000 Server. Progent specializes in helping small companies derive the full advantages of Microsoft Exchange Server 2000 for common situations such as upgrading from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 Server administration.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience developing Microsoft-based security designs for IT networks with multiple sites, mobile workers, and mission-critical web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small company design and implement an installation of ISA Server 2004 that supports your IT protection needs without limiting your productivity.
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that incorporates more than 25 years of background helping manufacturing, distribution and service organizations to manage supply chains and streamline key processes to get products to market quickly and meet customer commitments consistently. Progent offers the skills of an ERP specialist with over 20 years of experience with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide remote or onsite services that spans from occasional advice to solution planning and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, application development, CPQ, web site integration, technical support, ETL, Office 365 integration, disaster recovery planning, and database administration.
Forefront TMG 2010 builds on the proven security technologies of ISA Server 2006 and provides a easily administered Internet gateway that delivers a single-server solution for an array of security functions such as an multi-layer firewall, URL filtering, malware inspection, IPS, application proxy, Virtual Private Network management, and HTTP/HTTPS inspection. Forefront Threat Management Gateway includes advanced web security logging and reporting capabilities, permits custom reporting generated by Microsoft SQL Server, integrates with Active Directory to simplify policy enforcement, and can be deployed as a virtual machine to cut costs and enhance recoverability. Progent's Microsoft-certified consultants can help your company to plan and execute pilot and production implementations; integrate Forefront Threat Management Gateway with Windows Server 2008 R2, Active Directory, Microsoft SQL Server, Microsoft Exchange Server 2010, and SharePoint; install Microsoft Forefront Threat Management Gateway to operate on a virtual server with Microsoft Windows Hyper-V; and provide continuing support and repair services. Progent can also assist your organization to migrate economically to Microsoft Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.
Progent can assist your organization to deploy Cisco's infrastructure products to create a robust basis for your local, cloud-centric, or hybrid data center and streamline operations in vital areas such as hardware utilization, security and compliance, versatility, reliability, and recoverability.
Years of experience providing Microsoft expertise and Cisco network consulting has enabled Progent to develop a unique ability for supporting branch offices that require IT help with the responsiveness associated with with small companies but which offers effective client interaction, thorough documentation, and adherence to enterprise IT standards. If your corporation maintains a remote office situated anywhere in California or any area served by Progent's engineers, Progent can offer a broad range of onsite and on-line network support services and network design expertise.
If you want to revamp your corporate web site, build internal websites for applications such as human resources or worker training, establish a powerful web presence for a new business, or generate line-of-business, data-driven specialized web applications, Progent can supply talented and proven web developers. Progent's experts can also help you build and maintain a secure, robust server and communications network, including remote and wireless access, to run your web solutions.
NetApp MetroCluster is a high-availability and disaster recovery platform that uses array-based storage clustering along with continual replication to provide rapid, zero RPO disaster recovery between datacenters located up to 300km away from one another. Progent's roster of veteran IT consultants can assist you to design, configure, manage, update, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that aligns with your technical needs and budget. Progent can make sure you adhere to best practices for installing your MetroCluster solution by providing guidance with tasks like assigning disk pools and shelf IDs, determining aggregate layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, implementing a tiebreaker, designing a TCP/IP configuration replication network between your peered clusters, and testing your DR solution to show compliance with industry standards and government mandates.
Progent's Microsoft-certified Forefront TMG and ISA Server 2006 consultants can assist you to design, deploy, and support a configuration of Forefront Threat Management Server 2010 or ISA Server 2006 on your network that delivers the firewall protection, performance and ease-of-use that your business needs.
Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales, vendors can expand their reach, reduce their operating costs, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development team and provide application programming, workflow integration, project management support, and training to help you cut development time and expedite your ROI.
Windows Server 2012 R2 Essentials is a value-priced, versatile operating system that allows small businesses to transition from the older physical on-premises datacenter to the modern hybrid computing model that combines on-premises and cloud-based resources. Progent's Microsoft-certified consultants offer budget-friendly online consulting and technical support services for Microsoft Windows Server 2012 R2 Essentials. Progent can help you to evaluate the possible business benefits of migrating to WS 2012 R2 and implementing a hybrid local/cloud-based design for your network environment. Progent offers full-service project management so you can design and execute a smooth migration to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Cloud platforms and services. Progent can also provide continuing consulting, technical support, and training.
The cluster feature set built into the high-end editions of Windows Server 2008 has been dramatically redesigned to simplify the installation, setup, and administration of clusters that offer improved levels of system availability, protection, efficiency, and flexibility. New or improved features include automated cluster Validation, easier configuration and installation, unified cluster administration, redesigned cluster infrastructure for maximum availability, better security and quorum models, minimization of failure points, more disk and RAM capacity, and improvements for multi-site clusters. Progent's Microsoft-certified consultants can help you assess the business benefits of Windows clustering, design and implement a deployment, train your network support staff to administer your failover clusters, provide ongoing consulting and support services, and create and validate a disaster recovery plan.
Progent's Cisco Meraki wireless access point experts offer remote and on-premises support services to help businesses of all sizes to design, install, manage, upgrade or troubleshoot Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist you to set up and support Meraki-based wireless networks for sites that can range from a teleworker's home or a remote office to a campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco products such as switches, routers and firewalls to build a cohesive ecosystem that delivers identical connectivity, responsiveness, security compliance, manageability and uptime for wired and Wi-Fi clients regardless of their mobility or device.
Progent can provide fast remote support from Cisco-certified CCIE network infrastructure consultants. Progent's CCIE experts can connect to your environment via powerful remote support utilities to provide quick and economical analysis and repair of critical network infrastructure issues.
Progent offers affordable remote consulting to assist companies to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including needs analysis, preparedness assessment, system design and review, testing, deployment, administration, performance optimization, licensing management, disaster recovery mechanisms, and security.
Nagios and MRTG are useful, Open Source monitoring tools that operate with the Linux OS and can be used to analyze UNIX environments, MS Windows networks, or multi-OS environments where Linux and MS Windows run side by side. Nagios allows network support engineers to monitor system services including SMTP, HTTP, FTP, and NNTP. MRTG lets you graph the traffic in and out of SNMP-enabled network appliances including processors, routers, and switches. Progent's network monitoring experts can show you how to use both these tools to tune and repair your network.
System Center Configuration Manager 2016 automates application and device deployment at scale, simplifies compliance settings management, keeps track of network resources, protects against company data leakage, provides health monitoring, enables safe self service, and delivers a common control mechanism for managing mixed-OS ecosystems based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud experts can help your organization with any facet of planning, implementing, operating and troubleshooting a SCCM 2016 solution for local, cloud, or hybrid networks.
Progent can assist your business to plan a migration to Teams from Skype for Business Online or Lync Server and configure, manage, and troubleshoot a cloud or mixed deployment of Teams. Progent can assist you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint, and your PSTN gateway.
Progent's Microsoft and Cisco certified Consultants offer several ways to help medium-size and large companies create a cost-effective and successful internal Computer Support Help Desk. Progent's consulting services include ROI evaluation, process analysis and enhancement, management reporting, education of in-house personnel, and documentation of procedures. Progent's Software Selection and Deployment Support Services help companies sift through the various top level Help Desk application programs on the market and decide which packages might be excessively costly, lack critical functions, or align badly with your organization's business goals. Progent also offers short-term staffing for businesses who need to reinforce their internal Help Desk staff for special tasks or to substitute for vacationing or incapacitated workers.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, find and protect data related to your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be alerted about upcoming expirations of SSLs or warranties. By updating and organizing your IT documentation, you can eliminate as much as 50% of time thrown away searching for critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether you’re making improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require when you need it.
Progent is an Altaro partner and can design and manage a deployment of Altaro Office 365 Backup to protect your Office 365 mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, plus user and group Teams Chats.
Progent's Jabber consultants can provide remote or onsite expertise to assist organizations of all sizes to design, deploy, manage, update or debug Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent can provide advanced expertise for all the technologies that make up creating an end-to-end Jabber solution including Cisco network appliances and management software, Microsoft Office 365 applications, Windows and Mac computers, iOS and Android smartphones, SIP trunking, Wi-Fi networks, security and compliance, cloud computing, immersive telepresence systems, PBX products, business continuity, and the many other components of a cohesive collaboration solution.
Progent can provide one-on-one training designed for people who want to broaden their understanding of the macOS and OS X operating system, Apple Mac hardware, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or individual webinar training for macOS and Mac OS X applications.
Medium-size companies can enjoy all the benefits of Microsoft System Center Operations Manager 2007 and have fast availability of Progent’s Microsoft and Cisco Premier Certified IT consulting experts. With Progent's affordably priced IT support packages, mid-size businesses can choose a basic co-sourcing service program built around Microsoft System Center Operations Manager with server monitoring, proactive alerts, in-depth reporting, Help Desk support, and remote service. For businesses with line-of-business environments who need zero-downtime networking, Progent can provide a complete round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager to provide mid-size company information systems enterprise-class availability, security and performance.
Progent’s Technical Response Center (TRC) provides low-cost national after-hours online assistance for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support professionals offer 24x7 telephone help and remote secure computer connection to troubleshoot and repair technical problems quickly and economically.
Progent provides support expertise for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and maintain a WatchGuard Firewall/VPN appliance that fits your security needs and budget. Progent can help you to maintain outdated WatchGuard firewalls or upgrade efficiently to current WatchGuard firewall solutions.
Progent's Juniper Networks-certified NetScreen consultants can help your company to configure and integrate NetScreen 5200 and 5400 routers, upgrade from older NetScreen products to more current Juniper technologies, and repair infrastructure problems in Juniper-only or mixed-technology environments.
Progent's certified SQL Server 2019 experts can help you to evaluate the advantages for migrating to SQL Server 2019 and can deliver fast online or on-premises contact with consulting experts in solution planning and deployment, software programming, database administration, and network security.
Progent provides fault tolerant load balancing consulting covering system load balancing, load balanced program, network infrastructure routing, and content dispatching technology such as Cisco Content Engine. High availability load balancing vendors for which Progent offers consulting expertise include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Distributed Director and Cisco CDN Software, and F5 Networks 3-DNS.
Progent can help your company to design and implement an efficient transition from a Solaris-powered IT environment to a network powered by Microsoft Windows and capable of running Microsoft's familiar office productivity suites, commercial applications, and developer platforms. Progent's Solaris, Windows and Cisco engineers and software development experts can show you how to preserve your information and reduce productivity discontinuity by developing an effective migration strategy that protects your existing assets in Sun Solaris software and infrastructure. UNIX-to-Windows transition consulting services available from Progent include evaluation of current infrastructure, transition strategy and testing, Microsoft Exchange migration expertise, information and application migration, and processor and mass storage transition and consolidation.
Progent’s consultants provide expertise in a variety of disciplines relevant to mobile connectivity including network architecture, Activesync, wireless security, mobile e-mail, Microsoft Windows Mobile, RIM Blackberry, and mobile application development. Progent's Microsoft certified consultants can save your business work and money by using their wireless experience to show you how to select and integrate wireless networking technologies that make sense for your company. Progent can also optimize your IT infrastructure so that mobile appliances perform better.
Widows Server 2012 R2 Hyper-V improves virtualization in important areas such as multitenancy, flexible network infrastructure, cloud support, expandability and performance, and high availability. Progent's Microsoft-certified consulting experts can help your business to benefit from Windows Server 2012 R2 Hyper-V to install and maintain virtual servers to cut IT costs and enhance availability.
For businesses that have a mix of Mac and Microsoft Windows computers, there exist two basic solutions for using Windows-only applications on macOS or OS X: remote access to an actual Windows computer or local emulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Mac enables you to connect an Apple Mac to a networked Windows-powered computer to run Windows applications and share network resources. Microsoft's Virtual PC for Mac emulates Microsoft Windows on an Apple Mac system so that you can use Microsoft Windows programs directly. Progent's macOS and Mac OS X technology support experts can help your company to manage these products for running Microsoft Windows applications on your Apple Macs and can also help you to assess and configure other solutions for Windows PC simulation.
Cisco's security and offsite connection products for small businesses offer a complete range of manageable security solutions to help protect your local and remote network infrastructure. Cisco's VPN line includes routers, firewalls, intrusion detection systems and Virtual Private Network appliances. Progent's professional staff of consultants includes field-proven specialists with Cisco Certified Internetwork Expert and CCNP qualifications who can assist your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and other Cisco security technologies that align best with your business objectives.
Configuration Manager automates software deployment at scale, simplifies compliance settings control, keeps track of network assets, guards against company data leakage, performs network health reporting, allows secure self service, and delivers a single point of control for managing multi-operating system networks running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Azure cloud experts can help you with any facet of planning, implementing, using and repairing a System Center Configuration Manager solution for on-premises, cloud-based, or hybrid networks.