Progent delivers the help of Microsoft and Cisco-Premier IT support experts to offer clients economical ways to help organizations optimize the benefits of Microsoft and Cisco products. For environments that range from small offices to nationwide corporations, Progent's network engineers can assist you to improve your information system's e-mail architecture, protection, reliability, throughput, and network administration.
Progent's Palo Alto Networks firewall consultants can show you how to choose, deploy, and manage Palo Alto Networks firewall appliances to create a next-generation security solution that extends across your on-premises and cloud assets and guards any user anywhere with any device.
Progent offers the services of a CRISC-certified risk management consultant to help you to design and implement an enterprise risk management strategy following leading practices promoted by CRISC and geared to align with your organization's risk appetite, business objectives, and IT budget.
Altaro VM Backup software from Hornetsecurity offers small and mid-size businesses a dependable and affordable solution for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud environments and also enables low-cost cloud backup to Azure storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of online or on-premises services to help you to plan, deploy, optimize and troubleshoot a comprehensive backup and disaster recovery solution based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service powered by on Altaro VM Backup technology.
Progent provides small businesses two ultra-affordable security evaluation scanning packages that provide, at a preset price, remotely managed scans of your security profile which are analyzed by certified information security engineers who interpret the results of the scan, deliver objective summaries of your existing network security, and offer recommendations for enhancements. Progent offers two non-overlapping security inventory packages for external and internal security testing that are priced to fit the budgetary realities of small companies while offering enterprise-quality assessments of your IT network's vulnerability to attack.
Progent can assist your business to design a migration to Microsoft Teams from Skype for Business and configure, administer, and debug a cloud or hybrid implementation of Teams. Progent can help you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your PBX.
ProSight LAN Watch is Progent's server and endpoint monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to help keep your IT system operating efficiently by tracking the health of vital devices that drive your IT network. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your specified IT management personnel and your assigned Progent consultant so that any potential problems can be addressed before they can disrupt productivity.
Medium-size businesses can get all the benefits of Microsoft System Center Operations Manager and have fast availability of Progent's Microsoft and Cisco Premier network consulting experts. Thanks to Progent's economically priced IT support packages, medium-size organizations can choose a simple co-sourcing package built around Microsoft System Center Operations Manager 2007 with network monitoring, automated warnings, comprehensive system analysis, Help Desk support, and online service. For businesses with line-of-business applications who need non-stop networking, Progent offers a comprehensive round-the-clock outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to provide mid-size company networks enterprise-class reliability, protection and performance.
Progent provides a variety of IT support packages for small companies. These information technology outsourcing and server monitoring services are built around the anticipatory problem solving capabilities of Operations Manager 2007, a next-generation server and system support software platform that monitors the availability, performance, and security of your information system and isolates potential problems before they can bring down your network. With Progent's affordably priced IT support packages, small organizations can select a basic co-sourcing service program based on Operations Manager with server monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package.
Progent can provide the part-time services of a seasoned Chief Information Officer who can provide strategic direction to assist you pick and maintain IT solutions to match your current situation and that can be a solid basis for your growth. Progent's temporary Chief Information Officer consulting services provide economic leverage to organizations trying to optimize the benefits from their network investment but who are without the budget or unwilling to add another high-level manager to their full-time staff. Since Progent is vendor-neutral, with a sizable team of engineers certified to support all major OS platforms and connectivity technologies plus a wide selection and application software, Progent is in a unique situation to offer unbiased recommendations along with expert technical support for building and maintaining information solutions that fit the particular needs of your organization.
Stealth penetration testing is a key part of any overall network security plan. Progent's security experts can run thorough intrusion tests without the awareness of your organization's in-house IT resources. Stealth penetration checking shows whether current security defense tools such as intrusion detection warnings and event history analysis are properly configured and consistently observed. Progent can implement continuous automatic penetration testing to define your internal/external attack surface and to identify ways that vulnerabilities, unsafe configurations, harvested credentials, missing patches, and ill-advised product defaults can be chained together by hackers into the multi-vector attacks common to the latest variants of ransomware.
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants can provide a broad variety of remote support services to assist your organization to plan, develop, test, deploy, manage, and troubleshoot business applications based on any version of Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help you to migrate your legacy Excel solutions to the newest versions of Excel, integrate Excel with iOS-powered iPhones and iPads and Google Android smartphones and tablets, and resolve compatibility issues between various versions of Office Excel. Progent offers as-needed help to organizations who need a fast fix to a specific problem associated with Excel and Progent can also provide comprehensive project management services for upgrading or developing mission-critical applications built on Excel. Progent's cost-effective online training for Excel can be custom tailored to address the needs of individual users or teams.
Progent can assist small companies to move any part of their network infrastructure to Microsoft Azure. This can streamline network administration and reduce hardware investments. Azure offers a wealth of cloud services and Progent can assist you to understand the benefits and restrictions of various cloud networking architectures you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and on-premises apps and resources and make sure that you avoid the common errors small companies make when moving to the cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also show you how to prepare firewalls and IPsec VPN tunnels and also to integrate Apple iOS devices and Google Android handhelds.
Progent can help your company to plan and execute a smooth migration from a Sun Solaris-powered information system to a network based on Microsoft Windows and suited for running Microsoft's familiar office productivity software, business applications, and software development platforms. Progent's Solaris, Windows and Cisco consultants and application experts can assist you to guard your data and minimize productivity disruption by developing an effective migration plan that preserves your existing investments in Solaris software and technology. UNIX-to-Windows transition support expertise available from Progent include evaluation of existing environment, migration strategy and validation, Exchange migration expertise, data and application transition, and server and storage transition and consolidation.
Progent can provide the support of RIM BlackBerry-certified professionals who can help small businesses to plan, manage, and troubleshoot BlackBerry technology economically and successfully, eliminating the requirement for an in-house BlackBerry specialist and minimizing the expense and hassle of maintaining a mobile workforce. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-expert consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security engineers. This breadth of knowledge, combined with Progent's proven online service delivery model, provides small and mid-size companies a cost-effective option for integrating BlackBerry devices and software seamlessly into their IT network.
Progent's Microsoft-certified consultants have more than a decade of experience designing, deploying, optimizing and troubleshooting SCOM solutions and can provide companies of all sizes advanced online or onsite consulting support for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience required to monitor your datacenter efficiently, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent can also assist you to import and set up Microsoft SCOM 2012 management packs according to industry best practices for tracking network fabric and Microsoft and third-party applications and services. In addition, Progent can provide responsive remote or on-premises troubleshooting to assist you to remediate serious problems uncovered by System Center 2012 Operations Manager.
Progent's Cisco wireless IP phone configuration consultants can provide remote and onsite assistance to help your organization create and administer a Cisco wireless VoIP phone deployment by providing services that range from debugging the set up of a wireless VoIP phone or AP to offering comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of an entire campus.
Progent's certified professionals can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, create test environments and rollout strategies, optimize your infrastructure for local, multi-site, cloud-based, and hybrid datacenters, educate your IT management team, create an enterprise-wide security plan, automate network administration, assist with creating applications, and build and test a disaster recovery/business continuity plan.
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a new architecture that improves cloud integration, supports popular smart phones and tablets, allows one-time sign-on with Azure AD, and strengthens security and compliance. Microsoft Dynamics 2015 R2 also simplifies reporting, includes nine new Workflows, expands the Web Client, and delivers more than 100 enhancements to various applications. Progent's Microsoft-certified consultants offer the depth and breadth of technical skills and hands-on experience to address the many IT and business issues involved with deploying and managing Dynamics GP 2015 R2 and can help your organization to carry out an efficient migration that will maximize the return on your investment in this powerful product.
Progent's Citrix-certified consultants can help you to assess the potential strategic benefits of the various versions of Citrix Essentials for Hyper-V, help you to integrate Citrix administration tools in your Hyper-V environment, and show you how you can deploy Citrix Essentials for Hyper-V to improve the performance, availability, consistency, and fault tolerance of your virtualized network while lowering the cost of equipment and support and simplifying management tasks.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience developing ISA Server-based security solutions for IT networks with many offices, remote users, and line-of-business eCommerce applications. Progent's Microsoft Firewall experts can help your company in planning and deploying an installation of ISA Server 2000 or ISA Server 2004 that meets your information protection requirements without adversely limiting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Cisco's wireless VoIP phones are hardened wireless devices intended for workers who are on the move within campus, hospitality, health-care or other venues where management wants user endpoints that offer more control, data security and durability than is achievable with the BYOD (Bring-Your-Own-Device) style of workplace communications. Successful integration of Cisco's wireless IP phones typically requires that you set up and fine tune numerous key pieces of your Wi-Fi environment including access points, routers, wireless LAN controllers, and management software. Progent's certified experts can provide remote and on-premises support to help your organization create and administer a Cisco wireless VoIP phone solution by providing integration services that can range from troubleshooting the set up of a wireless VoIP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of a campus.
The latest generation of ASA 5500-X Family of firewalls with Firepower Services provide substantially more value than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-premier CCIE network consultants can help your company to maintain your current PIX or ASA 5500 security appliances and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to plan, deploy, tune, administer and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
The Help Desk support delivery model adopted by Progent's Technical Response Center gives small companies an efficient option to reliance on freelance service individuals by offering broad expertise accessible to multiple support groups, optional 24x7 availability of emergency help, escalation capability to top-level experts for solving the most complex problems, service consistency and dependability, quick follow through enforced by veteran support administrators, a selection of easy-to-use techniques for initiating service jobs, and a high level of progress visibility enabled by ticket tracking and accessible via a web-based portal.
Cisco's Catalyst wireless controllers streamline the administration of wireless networks by unifying the configuration and management of Wi-Fi APs, tuning wireless performance by reducing the effect of RF congestion, enhancing Wi-Fi uptime with rapid auto-failover, and strengthening data security by identifying threats and analyzing traffic content based on user class and locale. Progent can help your business to configure Cisco wireless LAN controllers to manage and monitor wireless LANs of any size. Progent can help you to administer and debug your current Cisco-based Wi-Fi solution or carry out a smooth migration to Cisco's modern Wi-Fi controller solutions.
Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide economical online and on-premises consulting, application development, and troubleshooting services for businesses of any size who want to migrate to SharePoint 2019 or SharePoint Online from earlier versions of SharePoint. Progent can help you design and execute an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates local and cloud-based components into a seamless intranet solution.
ProSight Data Protection Services ECHO offer small and medium-sized businesses a low cost end-to-end service for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS automates and monitors your backup processes and enables rapid restoration of vital files, applications and virtual machines that have become lost or damaged due to component failures, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR consultants can deliver world-class support to set up ProSight DPS to to comply with regulatory requirements like HIPAA, FINRA, and PCI and, when needed, can help you to recover your business-critical information.
Progent's Microsoft certified consultants provide small and mid-size businesses enterprise-grade consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to install critical applications quickly and reliably to appropriate users, reduce software expense and stay compliant by understanding patterns of usage, improve Windows security by improving your awareness of weak points and by delivering critical patches, manage your external workforce through industry standards independent of connection or location, and lower operational expenses by efficiently exploiting the management capabilities incorporated into Windows. Progent's SMS consulting professionals can show you how to use SMS economically for automated software and application installation, security patch control, and resource monitoring management including program and hardware inventory.
If your company is producing UNIX or Linux applications on a network that includes MS Windows-based processors, PCs, and office applications, Progent can provide comprehensive IT outsourcing that allows you to concentrate on your area of high-value expertise while avoiding the constant distraction of maintaining your company information system. Through the use of automated server monitoring and by delivering online and on-site support when your company needs it, Progent represents an economical way for supporting an IT system that provides high reliability, security, and performance. Progent's developer support offerings feature comprehensive network support outsourcing, virtual server infrastructure, online and on-site support and repair, network monitoring, and Contact Center services.
Progent offers a selection of IT support bundles for small businesses. These IT outsourcing and server monitoring services are based on the anticipatory problem handling capabilities of Operations Manager 2007, a next-generation network and IT management software platform that monitors the reliability, throughput, and safety of your network and isolates potential problems before they can bring down your network. With Progent's affordably priced IT support packages, small businesses can choose a simple co-sourcing package built around Operations Manager 2007 with network monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution.
Progent's Cisco CCIE wireless network infrastructure consultants offer online or on-premises integration and troubleshooting services to help you to design, configure, upgrade, optimize, manage and debug Aironet Wi-Fi AP deployments of any scale or topology. Progent's Cisco wireless controller consultants can also assist you to integrate your wireless environment with your wired network infrastructure and cloud-hosted resources to create an enterprise connectivity foundation that is easy to administer and expand. Progent also offers affordable wireless site surveys to help you to determine the most appropriate selection, location and setup of Aironet Wi-Fi access points to accommodate your specific workplace design, building structure, and expected network traffic.
Progent's Microsoft-certified consultants can provide network support and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent's consulting team can help you plan, deploy, maintain and manage the entire family of Windows .NET Servers including SQL Server, Microsoft ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager.
Microsoft Lync 2013, renamed Skype for Business, allows organizations of all sizes to create a manageable and secure communications ecosystem that permits a BYOD computing style with instant messaging (IM), presence, web conferencing with app sharing and whiteboard, and both IP-based and PSTN telephony across a broad assortment of desktop and mobile devices. Progent's certified Lync Server 2013 consultants and network architects can assist you to evaluate the business benefits of Lync Server 2013, design an in-house, cloud-resident (with Microsoft Lync Online) or mixed model appropriate for your present and long-term plans, deploy Lync Server 2013 in a way that expedites your return on investment, and deliver live online and on-premises training to your management staff and end users. Progent has in-depth expertise in key pieces of a Lync Server 2013 deployment that include Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to integrate Lync Server 2013 with popular Microsoft Office and Microsoft 365 apps such as Outlook clients and PowerPoint.
Lync Server 2010 provides IM, Real Presence, audio and video conferencing, desktop sharing, as well as IP-based and PSTN calling. Microsoft Lync 2010 can enhance the functionality of Microsoft Exchange Server, SharePoint Server and Office or cloud-based Microsoft 365 and streamlines administration through integration with Windows AD. Lync 2010 can also reduce expenses by eliminating Voice-over-IP hardware and subscription fees, PBX systems, or conventional teleconferencing solutions. Progent's certified unified communications consultants offer remote and onsite support services to assist you to manage and troubleshoot your existing Lync Server 2010 deployment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also assist your organization to plan and execute an efficient Skype for Business migration.
VMware's popular Site Recovery Manager is a component of VMware vCenter that allows you to define, automate and test a repeatable runbook for restoring services quickly following an outage. SRM provides centrally managed and automated recovery, application mobility, plus non-disruptive site relocation, failback and site re-protect. SRM also enables transparent testing for site recovery, upgrades and fixes and can produce audit reports to confirm complete service restoration, validate SLAs and prove compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to assist you to design, configure, test and manage a disaster recovery system based on VMware Site Recovery Manager.
Progent's certified Windows Server 2003 consultants can provide network help and expert consulting services for the entire line of Microsoft .NET Servers, Microsoft Windows Server 2003, and Windows Server 2000. Progent's Microsoft Windows 2003 upgrade, configuration, update, and support services include network planning, installation, project management, on-premises and off-site network support and repair, Call Center services, CISM-certified security services, turn-key outsourcing, and cost-effective co-sourcing.
Progent can assist businesses of all sizes to migrate any part of their computing infrastructure to Microsoft Azure. This can streamline network administration and reduce hardware investments. Microsoft Azure offers a wealth of public cloud services and Progent can assist you to evaluate the advantages and limitations of various cloud computing models supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises apps and resources and ensure that you sidestep the typical errors small companies make when migrating to the cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also help you to prepare perimeter firewalls and IPsec VPN tunnels and also to manage iPhones and iPads and Google Android handhelds.
Progent's Microsoft-certified consultants can help you to maintain Microsoft System Center 2007 Configuration Manager to streamline administration, enhance security, and increase worker output by ensuring that operating systems and applications stay up to date, managing licensing, and monitoring usage patterns so you can make smart purchasing decisions. When you are ready to update your SCCM 2007 device management solution, Progent can assist you to prepare for and carry out a smooth migration to System Center 2012 Configuration Manager.
Progent's expert support team can show you how to define and deploy an efficient in-place Exchange Server 2003 upgrade plan that minimizes productivity downtime, reduces long-term service demands, and makes your Exchange Server 2003 easy to administer. For complicated multiple server or multi-site upgrades, Progent has the background to complete your move rapidly and affordably. Progent's Microsoft Exchange Server 2003 help, troubleshooting, and consulting services include assistance with the configuration of outside vendor enhancements of Exchange 2003 Server that are in keeping with your business goals.
Progent's Linux consulting services provide small and mid-size companies and software developers assistance with managing and supporting Linux computers that operate with Microsoft-powered networks. Progent offers your business access to Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM credentials. This broad array of expertise provides you with an easy single consulting firm to show you how to build and maintain a protected and robust cross-platform connectivity and communications solution that supports Linux and Microsoft coexistence by integrating Microsoft Windows with major Linux variations including RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
Progent provided a wireless networking solution that enabled a school to improve efficiency and eliminate the ongoing expense of a dedicated wireline connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is intended for connecting separate sites as far as 2.5 miles apart and can reach even greater ranges. This wireless solution offered improved bandwidth and reliability than recourse to amplifying the 802.11b wireless network, and because it utilizes the 5.8Ghz band it offered protection against outside interference.
If your business computer system combines UNIX, Linux or Solaris technology with MS Windows, Progent can assist you to incorporate your computers into a unified environment that permits all your OS platforms to coexist for easy administration, seamless information exchange, high reliability, superior performance, and strong protection. Progent's UNIX/Linux/Solaris and MS Windows integration assistance offerings include network architecture configuration and support, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, online technical support and repair, on-site technical support, and Help Desk support.
Progent's Microsoft-certified consultants offer remote or in-person support to help companies of all sizes to design, deploy, administer, and repair a backup solution built around System Center 2012 Data Protection Manager. Progent can help you to migrate from older versions of SCDPM or from another backup/recovery system, and Progent can optimize your Data Protection Manager deployment for on premises, cloud-based, or hybrid environments. Progent offers as-needed help for fixing especially challenging problems, or full project management support. Progent's consultants can also assist you to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.
Progent's Jabber consultants offer online or onsite expertise to assist organizations of any size to design, deploy, manage, update or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent offers in-depth expertise for all the products, technologies and services that go into building a cohesive Cisco Jabber solution such as Cisco network devices and management tools, Microsoft 365 apps, Windows and Mac computers, Apple iOS and Google Android smartphones, SIP trunking, Wi-Fi systems, security and compliance, cloud computing, telepresence systems, PBX systems, business continuity, and other pieces of a cohesive collaboration solution.
Progent's virtual classroom webinars offer small companies the affordability, convenience, and versatility of virtual learning and the proven pedagogic techniques of experienced teachers who use advanced collaboration software to emulate real-time, participatory classrooms. Progent can provide online education for key desktop software including elements of Microsoft Office such as Microsoft Excel, Word, Access, and Visio: Dynamics accounting and management software including Microsoft Dynamics GP (Great Plains); as well as other top desktop applications like Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent can provide rapid remote support from Cisco-certified CCIE networking experts. Progent's CCIE consultants can connect to your network using powerful remote diagnostic utilities to provide quick and economical troubleshooting and remediation of critical network problems.
Stealth penetration checking is an important component of any comprehensive network security strategy. Progent's security experts can run thorough penetration checks without the knowledge of your organization's in-house IT resources. Stealth penetration checking shows whether existing security monitoring systems such as intrusion incident alerts and event history monitoring are correctly set up and consistently monitored. Progent can provide ongoing autonomous penetration testing to map your internal/external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, harvested credentials, uninstalled patches, and unsound product defaults can be combined by hackers into the multi-vector attacks common to modern variants of ransomware.
Progent uses an enterprise-class service reporting system that stores and formats complete documentation for all delivered support activities. Unlike some freelance consultants or small support firms who provide scant documentation or specifics of services done, every service provided by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the support reports transmitted by every consultant to each customer. The discipline of detailing and archiving service activity results in more effective service and eliminates a variety of typical problems such as when a service customer is virtually held hostage to a consultant who won't release the keys to the kingdom.
Progent provides small organizations a pair of ultra-affordable security evaluation packages that include, for a set fee, remotely administered inventory scans of your security profile which are analyzed by expert security engineers who assess the data collected by the remote scan, deliver unbiased evaluations of your current security vulnerability, and offer suggestions for enhancements. Progent offers two non-overlapping network security inventory scanning packages for external and internal security scanning that are priced to fit the budgetary realities of small businesses while delivering enterprise-class evaluations of your IT network's vulnerability to assault.
Progent's remote access and wireless synchronization specialists can help your business to plan and configure secure access solutions for remote desktops, laptops, and smartphones so they work tightly with your information network, allowing you to improve the productivity of your off-site workers.
Small to middle size companies can now enjoy all the advantages of Microsoft System Center Operations Manager 2007 and in addition have fast access to Progent's Microsoft and Cisco Premier network consulting professionals. With Progent's economically priced network service packages, small businesses can select a simple Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution. Progent offers expertise in Operations Manager to offer small business networks world-class reliability, protection, and productivity.
Progent's UNIX family support services offer small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad array of experience offers you a convenient single consulting firm to show you how to create and maintain a secure and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and SGI/Irix or major Linux platforms including RedHat Linux, SuSE, Debian GNU/Linux and Mandrake.
The cluster feature set built into the Datacenter and Enterprise editions of MS Windows Server 2008 has been radically re-engineered to simplify the installation, setup, and administration of clusters that provide greater levels of network availability, protection, performance, and versatility. New or enhanced capabilities include automated cluster verification, easier setup and installation, unified cluster management, redesigned cluster infrastructure for increased availability, better protection and quorum models, elimination of failure points, greater disk and memory capacity, and enhancements for geographically dispersed clusters. Progent's consultants can assist your company assess the business benefits of failover clusters, design and execute a deployment, train your IT staff to manage your failover clusters, deliver continuing consulting and technical help services, and create and test a workplace recovery plan.
Progent's Cisco-premier CCIE network experts can assist your company to maintain your current PIX 500 or ASA 5500 firewalls or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, configure, optimize, manage and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services
Progent's Technical Response Center (TRC) provides low-cost nationwide after-hours remote assistance for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service professionals provide 24x7 telephone support and online direct computer access to isolate and repair network problems rapidly and economically.
Progent's Microsoft-certified consultants offer affordable online and on-premises consulting expertise, software development, and troubleshooting support for businesses of any size who intend to migrate to SharePoint 2016 or SharePoint Online from earlier releases of SharePoint.
Progent offers businesses of all sizes world-class network online or onsite consulting for networks powered by Microsoft Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier network consultants also offer security consulting for businesses varying in size from the small office to the global enterprise.
Progent is a reseller and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management solution that includes AI software and expert services to provide comprehensive endpoint detection and response (EDR).