Additional Topics of Interest
Microsoft Exchange Upgrade Support and Setup
Progent's Microsoft-certified engineers provide technical help and IT consulting expertise for Microsoft Exchange 2003 Server, Windows 2003 Server, and for the entire line of Microsoft Servers. Progent's upgrade, configuration, management, and support services for Microsoft Exchange Server include planning, deployment, documentation, onsite and remote troubleshooting, Help Desk Call Center support, expert security evaluation, and comprehensive IT outsourcing.
Consultant for Network Infrastructure Health Review
Progent's ProSight Network Audits offer a fast and affordable alternative for small and medium-size organizations to get an objective evaluation of the health of their network. Powered by some of the top remote monitoring and management (RMM) tools available, and overseen by Progent's world-class group of information technology professionals, ProSight Network Audits show you how well the deployment of your core network assets adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant benefits like a more manageable and safer AD environment. Both options also provide the long-term advantages of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include easier network management, improved compliance with information security requirements, more efficient utilization of IT resources, quicker problem resolution, more dependable backup and recovery, and higher availability.
Information Risk Assessment Specialists
Progent provides small organizations a pair of low-cost network security evaluation scanning packages that provide, at a preset price, remotely managed inventory scans of your network security profile which are evaluated by expert information security engineers who assess the data collected by the scan, deliver unbiased summaries of your existing security vulnerability, and offer suggestions for remediation. Progent offers two complementary network security inventory scanning packages for external and internal scanning that are priced to meet the restricted budgets of small companies while delivering enterprise-class assessments of your IT network's exposure to assault.
CRISC Certified Security Team
Progent offers the services of a CRISC-certified risk management expert to help your company to plan and deploy an enterprise risk management (ERM) strategy following best practices promoted by CRISC and crafted to match your company's risk appetite, business objectives, and IT budget.
CISM Security Security Extended Call Center IT Consultant
Progentís Help Desk Co-management service makes it possible for your business to split the load for Help Desk support seamlessly between your in-house IT team and Progent's nationwide pool of veteran technical support engineers and matter experts (SMEs). Progentís Co-managed Help Desk service is a collaborative support solution built around the top shared professional services automation tool for handling service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
Internet Connection Professionals
Progent can provide the affordable support of remote Internet connectivity experts to assist your organization to assess or update your Internet services so your Internet connectivity solution matches your business requirements. Services available from Progent include assessment of your existing bandwidth utilization, vendor and service plan analysis and ordering, network provisioning, and managing a smooth move to a different carrier and/or service arrangement. Network provisioning can include optimizing current routers and configuring new ones, setting up firewalls, and upgrading fault-tolerant BGP architectures.
CCIE Certified Cisco VPN Technical Support
Progentís Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size company deploy and maintain Ciscoís security and VPN technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are easy to administer and offer the flexibility to evolve with your changing business requirements. Progentís Cisco-Certified network consultants support Ciscoís comprehensive line of hardware and software targeted at eliminating information pilfering, virus and worm outbreaks, Denial of Service attacks, and other threats to your information system. Progent can help you integrate Cisco products to achieve safe connectivity, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central client access control foundation for user certification, authorization, and accounting from a graphical Web interface.
Linux RedHat Remote Consultancy
Progent offers national urgent phone support and troubleshooting services for businesses who operate networks powered by versions of Linux or whose information systems include a mix of Linux platforms/Linux and Microsoft Windows products. Online technical support offers maximum return for your IT budget by protecting client efficiency and shortening the hours charged for network analysis and repair. Advanced online access utilities and skilled technicians and engineers combine to enable Progent to handle the majority of IT issues without squandering time and expense by traveling to your site. In the vast majority of cases your network problems can be dealt with over the phone or via a mix of telephone help and online connectivity. Progent can put you in touch with Cisco certified CCIE network engineers and CISA premier security specialists to assist with the most difficult network problems.
Enterprise Active Directory Server Support
For large organizations, Progent can supplement internal network support groups by offering extensive experience in supporting key Microsoft and Cisco technologies. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint Server expertise, and Microsoft SQL Server help. For the nationwide or global businesses with branches, Progent can perform as a seamless nearby extension of corporate IT management. Progentís enterprise support services include corporate-wide security, online branch office support, network design, Sarbox conformance, project management, and top-level support for multi-site office environments based on Enterprise Windows 2003. Progent can offer on-site consultants and technicians to assist with a campus relocation or office move, or a network designer to assist with setting up or using an Internet Data Center or co-location site.
SCCM 2007 Migration Integration Services
Progent's Microsoft-certified consultants can help you to maintain System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, improve compliance, and boost worker output by making sure that critical applications stay current, tracking licensing, and reporting resource usage patterns to help you make informed buying choices. Once you are ready to update your SCCM 2007 change management solution, Progent can help you to plan and carry out a smooth migration to SCCM 2012.
CCIE Certified Aironet Access Point Security Configuration
Progent's Cisco certified Wi-Fi experts can provide economical online and onsite support for both legacy and modern 802.11ac Aironet wireless access points (APs) and Progent can assist your business to plan and manage wireless environments that incorporate indoor and outside/ruggedized Aironet APs.
Computer Security Vulnerability Assessment Engineer
Progent has created several security service bundles intended to provide larger enterprises an objective and thorough network security assessment from a team of premier security consultants. All Progent's security assessment packages feature a collection of procedures including automated scans from inside and from beyond the network security perimeter, expert analysis of scan results by certified security engineers, production of a paper documenting the findings, plus a live high-level executive summary and an in-depth live outbrief for internal IT administrators.
SPA500 Series IP Phone Information Technology Consulting
Progent's Cisco certified networking consultants can provide advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server failover systems.