Additional Topics of Interest

Unified CM and Microsoft Office Engineer
Unified CM PSTN gateway Remote Support

Cisco Unified Communications Manager (CUCM or Unified CM), formerly named CallManager, functions as the heart of Cisco's collaboration platform. Cisco Unified CM and Unified CM Express provide an advanced IP-PBX by integrating closely with apps like Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's Cisco-certified network consultants offer effective and affordable online and on-premises expertise to help businesses of all sizes to create and administer CUCM ecosystems by providing Unified Communications Manager configuration and troubleshooting consulting services that add optimum business value. Progent can assist with any aspect of Unified CM support and debugging in areas such as integrating Cisco Voice over IP phones and desktop Video phones, designing dial plans, configuring SIP trunking and PSTN calling, installing ISR G2 routers with CUBE support, designing UCS server clustering solutions for high availability, capacity planning, and integration with Microsoft Exchange Server.

24/7 ProSight DPS ECHO Hybrid Cloud Backup Services Online Support Services
ProSight ECHO Managed Cloud Backup Services Network Consultant

ProSight Data Protection Services ECHO offer small and mid-sized organizations an affordable and fully managed solution for secure backup/disaster recovery. For a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup activities and enables fast recovery of vital data, applications and VMs that have become unavailable or damaged due to component failures, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery consultants can provide world-class expertise to configure ProSight Data Protection Services to be compliant with regulatory standards like HIPAA, FINRA, and PCI and, when necessary, can help you to restore your business-critical data.

Online Troubleshooting 8800-EX Wireless IP Phone
Video Conferencing On-site Technical Support

Progent's Cisco certified networking experts offer advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.

Microsoft Certified Expert Consultancy Windows 7 Upgrade
24/7/365 Remote Troubleshooting Windows 7 Training

Progent's certified consultants can provide offsite and onsite consulting services to help your company to manage, maintain, and troubleshoot PCs based on Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, data and identity protection, disaster recovery, remote connectivity, mobile device management, Wi-Fi configuration, and 24x7 system monitoring and alerts.

Network Consultant Windows Server 2022 Kubernetes Containers
Microsoft Certified Partner Professionals Windows Server 2022 Cybersecurity

Progent's Microsoft-certified Windows Server 2022 experts can help your organization to design and implement an efficient migration to Windows Server 2022 that features high availability and that uses an on-premises system model or a hybrid model that combines cloud-hosted Windows Server on Azure with a self-hosted installation of Windows Server 2022.

BlackBerry Wireless Computer Consultant
Consulting BlackBerry Desktop Manager

Progent can provide the support of RIM BlackBerry-certified consultants who can help small companies to design, administer, and troubleshoot BlackBerry technology affordably and effectively, doing away with the requirement for an internal BlackBerry specialist and reducing the expense and distraction of supporting a mobile wireless workgroup. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE engineers, and CISSP and CISM-certified security engineers. This wide range of knowledge, combined with Progent's proven remote support model, provides small businesses an efficient solution for incorporating BlackBerry devices and software productively into their IT system.

Engineers Infor SyteLine CloudSuite Conversion from SyteLine 6 to CloudSuite 9
Infor SyteLine CloudSuite Job Costing Consultant

Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that incorporates more than a quarter century of background assisting manufacturing, distribution and service companies to manage complex supply chains and improve the efficiency of key processes to get products to market fast and adhere to customer commitments dependably. Progent can provide the skills of an ERP specialist with more than two decades of experience working with the SyteLine/CloudSuite Industrial product family. Progent offers online or onsite services that can range from occasional guidance to solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, customization, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Amazon AWS integration, disaster recovery planning, and database administration.

Cisco ACNS, Cisco CDN Software Integration
IT Services Non-stop Load Balancing

Progent provides fault tolerant load balancing support covering network load balancing, load balanced program, network infrastructure routing, and content delivery technology including Cisco Content Engine. non-stop load balancing vendors for which Progent can provide consulting services include Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and Cisco CDN Software, and F5 Networks 3-DNS.

Microsoft Certified Partner Windows 2012 R2 Clustering Online Troubleshooting
IT Consultants Clustered Windows Server 2012 R2

Progent's certified failover clustering experts can help companies of all sizes to assess the benefits of adopting Windows Server 2012 clustering technology to build an advanced fault-tolerant/disaster recovery strategy, help you to design and deploy a Windows Server 2012 environment, provide online and on-premises consulting expertise and engineering support for clusters that include physical servers or virtual machines, and help you to streamline the administration of clustered servers.

Implementation Services Windows 8.1 DirectAccess
Microsoft Windows 8.1 Upgrade Network Consulting

Windows 8.1 is designed to power computers from smartphones and slates to engineering workstations. An abundance of new and improved capabilities, including touch screen interface and signature live tiles user interface, provide a broad range of advantages for companies who understand how to exploit them. Progent's Microsoft-certified consultants can help bring your business up to speed with Microsoft Windows 8.1 and make sure you derive maximum business value from the operating system's many technical enhancements.

Top Technical Support Services SCCM 2012 Policy Settings
SCCM 2012 Policy Settings Online Troubleshooting

Progent can help you to plan for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade efficiently to Configuration Manager 2012 from a legacy device and application management platform or assist you to enhance your current SCCM 2012 environment to support your evolving IT needs. Also, Progent can help you to create a software foundation that fully supports SCCM by delivering expertise with related Microsoft technologies such as ADDS, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).