Progent's Microsoft engineers can provide in-depth expertise in deploying, using and debugging any edition of Microsoft Project, Project Server, and Project Online and can deliver a broad range of affordable online support services based on industry best practices to assist businesses of all sizes to get all the benefits of this leading platform. Support services offered by Progent include system design, software configuration and upgrades, setting up secure collaboration among local and offsite users, network optimization, and customized online training classes.
System Center 2016 Data Protection Manager provides near-continuous backup and simplified restore functions for Microsoft environment. Data Protection Manager 2016 delivers application-sensitive protection for critical platforms like SQL Server, Exchange Server and SharePoint Server, backs up Windows and Linux VMs, supports VMs running on Hyper-V and VMware, and integrates seamlessly with Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified consultants can help organizations of all sizes to plan, deploy, administer, and troubleshoot a multi-site backup/restore solution built around SCDPM 2016. Progent can help you to migrate from an older release of Data Protection Manager or from a legacy system, and Progent can tune your DPM 2016 environment for on local, hosted, cloud or hybrid deployments. Progent can provide remote or onsite consulting expertise and can deliver occasional expertise to help you through challenging issues or deliver comprehensive project management support to help you finish your Data Protection Manager 2016 deployment on time and on budget.
Progent's compensation structure is built on contribution, so similar to being a freelance consultant, your earnings are directly driven by your generated revenue. Certain of our consultants stress quality of life and choose to work at a more relaxed pace, utilizing our self-determined calendar to pursue personal enthusiasms such as mountain biking, motorcycle racing, snow boarding, fishing, travel, or spending private time with family and acquaintances. Other consultants take advantage of the opportunity to earn big bucks via lots of work and long days. Progent completely encourages either side of the spectrum plus everything in the middle.
Progent's Office Word and Office 365 Word experts can provide a broad selection of affordable remote consulting services to assist your organization to manage and troubleshoot your legacy Microsoft Office Word solution or assist you to move to a current release of Microsoft Office Word. Services offered by Progent's experts include VBA programming, isolating and resolving compatibility issues between various versions of Word, integrating Office Word with other Office applications such as Excel and Microsoft Outlook or with third-party platforms and add-ons,network enhancements for dependable. reliable cloud connectivity, security and compliance support, smart phone and tablet synchronization, and online training sessions customized for individuals or groups.
SQL Server 2005 delivers powerful, familiar tools to computer experts and information workers, lessening the difficulty of designing, deploying, managing, and using enterprise data and database programs in environments ranging from handheld devices to enterprise data systems. The complexity and integration requirements of Microsoft SQL Server 2005 require a network consulting firm with hands-on expertise and broad knowledge in designing and deploying information-based, comprehensive business technology solutions. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft technology, assures you success in designing, deploying and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and safeguard information about your network infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates or warranties. By updating and organizing your network documentation, you can eliminate as much as half of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents required for managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether you’re planning improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you require when you need it.
Progent is a Microsoft Certified Partner and has earned special competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners represent the most successful organizations who earn the highest client satisfaction and enjoy the closest operational relationship with Microsoft. The understanding, skills, and commitment needed to achieve the status of Microsoft Certified Partner pays dividends to Progent's customers by enabling Progent to offer your business more complete support for your IT system.
Progent can assist small and mid-size organizations to install centralized remote endpoint management and monitoring systems for maintaining devices operated by teleworkers.
Progent’s computer outsourcing services for small companies include planning Server 2003, .NET Server, and BackOffice systems, coordinating upgrades to XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk Call Center, online and on-site repair, resolving stubborn integration issues, and creating a company-wide security strategy. Progent can help you enhance system availability and performance with zero-downtime technologies, redundant network topology, and proactive server monitoring. Progent also offers project management assistance for major migrations and can help with needs assessment, resource identification, bill of materials production, sourcing selection, purchasing logistics, and complete documentation. Progent’s IT outsourcing help also features education for office productivity programs such as Microsoft Office XP.
Progent can provide the support of Microsoft-certified engineers as well as experienced database application programmers, database administrators, project management experts, network infrastructure engineers, disaster recovery specialists, and certified security consultants to assist your business to evaluate the likely advantages of SQL Server 2012 for your organization, install test systems at your site or at Progent's lab, design and execute out an efficient migration to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS platforms, and define an efficient and secure network infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.
Windows Active Directory demands significant field experience to configure efficiently across an enterprise. Progent’s Microsoft Premier engineers are experts in designing, deploying, and supporting sophisticated Enterprise Active Directory installations. Progent’s fields of proven competence with Windows Active Directory include replication problems, multi-domain partition configurations, repair of corrupted AD objects, cleaning up residual legacy version configuration objects in online Active Directory environments, and repair of unsuccessful configurations of Active Directory and AD-associated applications.
Cisco Cisco Unified Communications Manager (CUCM or Unified CM), formerly named CallManager, functions as the core of Cisco's collaboration platform. Unified Communications Manager and Unified CM Express (CME) offer a modern IP-PBX by integrating closely with applications such as Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact center. Progent's Cisco-certified consultants can deliver effective and affordable remote and onsite support to assist businesses of any size to create and maintain CUCM deployments by providing Unified Communications Manager configuration and troubleshooting consulting services that deliver optimum productivity. Progent's consultants can assist with any aspect of Unified CM configuration and troubleshooting in areas that include integrating Cisco Voice over IP phones and desktop Video phones, reviewing dial plans, configuring SIP trunking and PSTN calling, installing Cisco ISR routers with CUBE support, designing Cisco UCS server failover systems for high availability, performance tuning, and integration with Exchange Server.
Network monitoring ordinarily involves tracking a system's resource usage in order to identify data traffic backups or fix hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free monitoring utilities that run under Linux or UNIX and can be deployed to monitor multi-OS environments where Linux and Windows operate together. Progent's system integration engineers can help you use both these tools to optimize and troubleshoot your network. Progent's UNIX consulting professionals offer small businesses and developers assistance with managing and supporting UNIX/Linux and Solaris systems that coexist with Microsoft-based products.
Progent's CISM-certified security consultants can help you secure your Mac network through expert support offerings such as running security audits, recovery from virus and denial of service penetrations, configuring firewalls, integrating secure remote and mobile connectivity, deploying automated programs for defense against viruses, spam, and malware, and developing a company-wide security strategy adapted for the specific objectives of your corporate network.
Progent can assist you in all phases of your upgrade to Exchange Server 2016 such as designing HA infrastructure for an on-premises, cloud-based or hybrid environment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; determining mass storage capacity required for your virtual machines (VMs), mailbox databases and log files; configuring hardware load balancing (HLB) for high-availability CAS services; designing, configuring and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; creating SSL certs; providing client remediation with Office desktop or Office 365; and configuring Outlook on the web.
Progent's certified Internet Security and Acceleration Server consulting experts have extensive backgrounds configuring Microsoft ISA Server-based security installations for information systems with multiple sites, remote workers, and mission-critical eCommerce applications. Progent's Microsoft Firewall experts can assist your small business in designing and deploying a configuration of ISA Server 2000 or ISA 2004 Server that supports your network protection needs without overly restricting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
E-Mail Guard is a comprehensive service for defending against spam and virus attacks. E-Mail Guard addresses the protection and administration of company email by offering constantly improved spam and virus filtering, policy administration, content filtering, and defense against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also includes monitoring, management and analysis utilities plus outgoing email filtering to help you repair your email system and define and regulate company email policy.
Cisco has designed a full array of routers including appliances built to provide the security, performance, and availability required by customers ranging from small offices to global enterprises and service providers. Cisco routers include support for redundancy, transparent failover, and redundant power for improved fault tolerance and network availability. Progent can show you how to select and integrate Cisco routers to establish a reliable infrastructure for your IT system and to make it easy to expand as you add new users, start new offices, deploy new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent offers expertise in a variety of routers powered by the Cisco IOS operating system, such as Cisco's 800 series of small business VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, plus legacy 3600 and 3700 Series Routers.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Windows Hyper-V 2016 incorporates key technologies initially designed for and refined on Azure, one of the world's biggest public clouds. This significantly enhances the ability of the Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by enhancing security, availability, expandability, manageability, dependability and disaster recovery. Progent’s Microsoft-certified consultants can help you to evaluate the benefits of Hyper-V 2016 for your business, configure test systems to confirm the ability of Hyper-V 2016 to run your vital applications, design a cost-effective network topology for a cloud-based or hybrid deployment, develop and execute a non-disruptive upgrade plan, educate your IT administration and support personnel, and deliver ongoing consulting and troubleshooting services to make sure that your Hyper-V 2016 solution delivers the highest possible business value.
SQL Server 2016 introduces major enhancements in speed, scale, data security, high-availability, mobile computing support, plus built-in BI. Innovations include PolyBase for handling SQL and NoSQ files in one appliance for big data applications, R language integration, Row-level Security, Mobile Report Publisher, and centralized management of on-premises and cloud-resident resources. Progent's Microsoft-certified consultants can provide online and onsite expertise to assist businesses of any size to deploy, manage or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft technologies including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager.
Progent's certified Forefront TMG and ISA Server 2006 consultants can assist you to design, install, and manage a configuration of TMG 2010 or ISA Server 2006 on your network that provides the firewall protection, speed and ease-of-use that your business requires.
In performing consulting projects for corporate clients, Progent uses a structured methodology based on specified milestones in order to achieve budgetary, scheduling and technical targets while reducing business disruption. Progent's Enterprise Services Methodology utilizes accepted project management standards derived from the best practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, design proposals, test models, design adjustments, and expert deployment. All facets are documented to make available a comprehensive summary of IT services performed and to assist in ongoing network maintenance.
Microsoft Windows Server Update Services allows IT managers to install and monitor the most recent Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Windows Server Update Services, IT staff can completely and effortlessly manage the distribution of patches that are released via Microsoft Update to servers and desktops in an organization. Progent can assist you with complex details of the initial configuration of Microsoft WSUS such as planning the Microsoft Windows Server Update Services deployment, configuring user's workstations, defining the Group Policy settings, and making sure your Microsoft WSUS GPO is associated with an Active Directory container appropriate for your system environment.
Progent's ProSight Email Guard uses the technology of top data security companies to provide centralized management and world-class protection for your inbound and outbound email. The hybrid structure of Progent's Email Guard combines cloud-based filtering with a local security gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This reduces your exposure to inbound attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a deeper layer of inspection for incoming email. For outgoing email, the onsite gateway provides AV and anti-spam protection, DLP, and email encryption. The local security gateway can also assist Exchange Server to track and protect internal email that originates and ends within your security perimeter.
Remote 24x7 monitoring, proactive alarms, and actionable analytical reporting are vital to preserving the proper operation of your IT system and eliminating unnecessary and costly downtime. Remote Monitoring and Management technology has progressed to the point that businesses of all sizes can get a level of protection that was once limited to large enterprises. Progent offers a variety Remote Monitoring and Management (RMM) options delivered as low-cost service packages designed to help your company to identify and fix a an array of IT network issues before they get big enough to impact your business.
Progent’s Microsoft certified consultants offer small and medium size businesses enterprise-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to deliver critical applications quickly and automatically to specified workers, lower software expense and stay compliant by understanding usage profiles, enhance Windows security by improving your awareness of vulnerability and by delivering targeted updates, manage your mobile workforce through industry standards independent of connection or location, and reduce operational costs by efficiently utilizing the administrative capabilities incorporated into Windows. Progent’s SMS consulting professionals can help you use SMS effectively for automated software and application installation, security patch control, and asset monitoring management including program and hardware inventory.
ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your network running efficiently by checking the health of vital assets that drive your IT network. When ProSight LAN Watch detects a problem, an alert is sent immediately to your specified IT management staff and your assigned Progent consultant so that all looming issues can be addressed before they can impact your business.
Progent can provide affordable remote consulting services for all editions of Microsoft Access including desktop and browser-based versions and offers advanced assistance for application programming, database migration, performance tuning, report design, and troubleshooting. Progent also can provide tailored webinar classes for Office Access programming and database management.
Progent's Cisco-certified CCIE networking consultants can help organization to set up, manage, upgrade, optimize and troubleshoot Cisco Catalyst switches. Progent can also assist your business to harden the security and compliance of Catalyst switches and move smoothly from legacy switches to modern models.
Progent provides live online instruction for an array of desktop apps and environments including Microsoft Office Excel, Word, PowerPoint and Visio plus Adobe Acrobat Writer, Photoshop, Crystal Reports, and Windows 10. Remote instruction provides the advantages of traditional physical classroom seminars, such as instant interaction between clients and teachers, but avoids the expenses of transportation and the challenge of attempting to synchronize the availability of many trainees. Available to individuals or classes of all sizes, Progent's live online training permits the instructor to conduct the seminar from an online office while the students can be dispersed throughout a campus or all over the the U.S. Virtual education deploys powerful teaching mechanisms like virtual white boards, electronic hand-raising, and shared applications. Classes can be brief and personalized to specific subjects or extended in time and broader in scope.
Progent's Microsoft-certified consultants can help organizations of any size to adhere to leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and libraries; design, integrate, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can assist your company to move from an earlier release of SCVMM or from a third-party management platform, and Progent can assist you to enhance and repair your current SCVMM 2012 ecosystem to make sure you realize the highest possible business value.
Progent can help small and mid-size companies to implement IP voice solutions to provide their remote workforce the benefit of transparent extensions of the company phone system.
The QTS Colocation Center facility is located in the earthquake-neutral Natomas area of Sacramento, CA. If you are currently utilizing the QTS Sacramento data center as a colocation facility or if you are planning on migrating your primary or disaster recovery equipment to the Herakles data center, Progent offers a range of affordable consulting services that include data center relocation, system deployment and updates, infrastructure optimization, project management services, virtualization expertise, remote network monitoring, streamlined system management, software development, disaster recovery/business continuity planning, data security evaluation, and the support of the Progent Test Lab.
Progent can help small and medium-size businesses to configure IP voice technology to give their remote workforce the benefit of transparent extensions of the corporate phone network.
Lync 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop sharing, as well as IP-based and PSTN telephony. Microsoft Lync Server 2010 can extend the capability of Exchange Server, SharePoint and Office desktop or cloud-based Office 365 and simplify administration via integration with Active Directory. Lync 2010 can also cut expenses by eliminating Voice-over-IP equipment and subscription services, PBX gear, or conventional teleconferencing technology. Progent's certified unified communications consultants can provide remote and on-premises support to assist your company to manage and troubleshoot your current Lync Server 2010 deployment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product. Progent can also assist your organization to design and carry out a smooth Skype for Business migration.
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to plan and deploy a DR solution built around Microsoft's most advanced Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using low-cost equipment, VM Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for fast, affordable creation of a stretch cluster quorum arbitration point.
Progent’s IT outsourcing packages provide economical computer consulting for small organizations. Whether it involves planning network infrastructure, creating an internal Help Desk or outsourcing a one, rolling out an updated email system, monitoring your network, or creating a web-based eCommerce application, outsourcing your IT technical services can reduce expenses and eliminate risks, allowing network support expenses to grow in a more moderate and controlled manner than is feasible by assembling a bulky, knowledgeable internal network support staff. Progent’s Outsourcing White Paper and flyers explain how Progent can help you build a secure and robust system architecture for your vital applications powered by Windows including Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Small to middle size businesses can now get all the benefits of Operations Manager 2007 and in addition have quick access to Progent’s Microsoft Premier IT support professionals. With Progent's economically priced IT service packages, small and midsize organizations can select a basic Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer small business information systems enterprise-class availability, security, and performance.
Progent offers nationwide online technical support and consulting services for businesses who run Sun Solaris networks or whose information systems feature a combination of Sun Solaris and Microsoft technology. Remote network consulting provides maximum leverage for your IT dollar by protecting client productivity and shortening the hours billed for computer repair services. Sophisticated online support tools and experienced technicians and engineers allow Progent to solve the majority of IT issues without squandering time and money by going to your location. In the vast majority of cases your IT problems can be remediated by telephone or through a combination of telephone help and remote network analysis. Progent can make available Cisco CCIE network experts and CISSP and ISSAP premier security specialists to help you with the toughest system issues.
Progent's Microsoft-certified consultants can provide remote or onsite expertise to help companies of all sizes to plan, implement, manage, and troubleshoot a backup/recovery system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to migrate from older versions of SCDPM or from a different backup platform, and Progent can integrate your SCDPM 2012 implementation for onsite, cloud, or hybrid datacenters. Progent offers occasional help for fixing particularly stubborn problems, or comprehensive project management services. Progent's consultants can also assist you to design SCDPM 2012 into an enterprise-class disaster recovery plan.
Progent's SonicWall firewall consultants can show you how to configure, manage, and troubleshoot SonicWall firewall/VPN devices including the current SonicWall TZ and NSa families of appliances and the older SonicWall PRO 2040 devices. Progent's CISM and GIAC-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into an end-to-end network protection plan and build security into your corporate processes.
Progent's Mac support engineers can assist you with a broad range of network infrastructure issues including network architecture, off-site and mobile connectivity, internetwork communication, protection, and new technologies including VoIP and fast wireless connectivity. For company networks built solely on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent has the experience and depth to handle the complexity of planning, configuring, and maintaining a system infrastructure that is robust, secure, productive and aligned with your business objectives. Progent can help you configure Apple’s Xserve enterprise servers, Xserve RAID non-stop storage systems, and Apple's Xsan SAN solution. Progent can also give you access to skilled experts to support Cisco routers and switches.
E-Mail Guard represents a complete service for blocking spam and virus attacks. E-Mail Guard addresses the protection and administration of corporate email by providing continually updated spam and virus filtering, policy administration, content testing, and protection against email-borne DHA and DDoS attacks. E-Mail Guard also includes tracking, administration and reporting tools plus outbound email filtering to let you fix your email system and define and enforce company email policy.