Progent's ProSight Virtual hosting services offer small companies a variety of benefits such as lower capital costs, reductions in operational costs, improved management focus, world-class security, enhanced availability, and regulatory compliance.
For desktop and application virtualization, Progent can provide the support of a Citrix-certified XenDesktop expert who can assist you to plan a XenDesktop solution that improves the strategic value of your IT system; configure XenDesktop technology with your physical and virtual servers, end-user computers, and peripherals; migrate your older virtual desktop software to the latest releases of XenDesktop; and deliver advanced online technical support. Progent can also instruct your IT staff to follow best practices to manage your XenDesktop solution effectively.
Progentís Microsoft-expert engineers can assist you to enhance your workstations from 32 bits to 64 bits. Progent can help you to understand the risks and advantages of moving to 64-bit PC desktop computing, design an efficient upgrade strategy that minimizes operational interruptions, and deliver economical, professional online help to assist your organization to configure 64-bit desktop software and applications on your current hardware.
Progent provides three essential kinds of Contact Center services including Microsoft Help Desk Outsourcing Services, Virtual Help Desk Services, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco professionals gives your clients convenient access to a reliable technical group with extensive experience delivering phone support and remote access troubleshooting for networks based on Microsoft technology. Progent's concentration is on giving the support Call Center a respected image as a key contributor to business performance. Progent's target is to resolve and not simply record problems.
Progent's Microsoft-certified SQL Server application developers and database administrators offer online expertise to assist businesses of all sizes to create, administer, and maintain applications powered by the Microsoft SQL Server RDBMS and .NET architecture. Progent's SQL Server experts can provide support for any facet of the application life cycle in environments that range from small office databases to VLDB applications and data warehousing.
The CISA credential is a prestigious qualification that signifies expertise in information system security audit and control. Accredited by ANSI, the CISA accreditation requires that consultants pass an extensive test administered by the ISACA professional group. Progent offers the expertise of a CISA-Certified Cybersecurity audit professional able to help companies in the areas of IS audit services, information technology governance, systems and architecture lifecycle, information technology support, protection of information assets, and disaster recovery preparedness.
Progent can provide the support of a veteran specialist with years of experience installing, managing, and enhancing video conferencing systems from top-tier vendors such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your internal network support team, your ISP, and your telepresence platform vendor to help your company increase the strategic value of your telepresence solution.
Progent offers nationwide online technical support and troubleshooting services for businesses who run macOS and OS X environments or whose IT systems include a mix of Apple Mac and Microsoft Windows technology. Progent's engineers offer Mac clients a range of services such as desktop support, upgrading to the current edition of macOS from legacy versions of macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also assist you with Apple iPhone and iPad integration and management, or migrating to Apple's iCloud. Remote IT help provides maximum leverage for your IT budget by protecting user productivity and limiting the time billed for computer repair services. Sophisticated remote support tools and experienced technicians and consultants combine to enable Progent to solve most IT issues without squandering time and money by going to your location. In most of cases your IT problems can be remediated by telephone or through a combination of phone help and remote connectivity. Progent can make available Cisco certified CCIE infrastructure experts and CISA premier security specialists to assist you with the most challenging system problems.
Remote 24x7 network monitoring, automated alarms, and periodic analytical reporting are crucial to preserving the proper operation of your network and avoiding preventable and costly downtime. Remote Monitoring and Management (RMM) solutions have advanced so far that businesses of any size can afford a level of protection that was once reserved for large enterprises. Progent offers several Remote Monitoring and Management solutions delivered as low-cost service packages designed to help your company to identify and fix a an array of network issues before they can impact productivity.
VMware's NSX network virtualization technology enables you to build entire networks in software. NSX allows virtual networks to be provisioned in minutes and administered with a high degree of automation regardless of the hardware making up the basic network infrastructure. VMware Site Recovery Manager (SRM) supports programmatic disaster recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. SRM also permits non-disruptive testing for disaster recovery, updates and patches and can produce audit reports to verify complete service recovery, validate SLAs and demonstrate compliance. When integrated with VMware's NSX virtual network technology, VMware SRM can quickly restore the entire logical network topology at the recovery datacenter. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to assist you to design, configure, test and maintain a DR solution powered by VMware Site Recovery Manager and VMware NSX.
Progentís Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size company integrate and support Ciscoís security and Virtual Private Network technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to administer and provide the versatility to expand with your growing business requirements. Progentís Cisco-Premier network experts are familiar with Ciscoís complete family of products aimed at preventing data theft, virus and worm outbreaks, Denial of Service attacks, and other threats to your network. Progent can help you deploy Cisco technology to get safe connectivity, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central client access control foundation for user certification, authorization, and tracking from a graphical Web interface.
Progent can provide small companies with an information management expert who can function as a part-time Chief Information Officer. This part-time CIO can offer strategic direction to help you deploy appropriate technology to enhance business operations so they align more closely with your business objectives. Your business can develop and install a well thought out information technology plan without incurring the cost of a full-time senior IT executive.
Remote server management cards offer network managers complete control of a server without the requirement for an on-site presence. Through these management cards, all console screen information plus keyboard and mouse operations are transferred to a remote session to a support expert who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized engineers can help you to design, deploy, and support a fault-tolerant business network that includes remote management cards and Progent can use these remote server management cards to deliver efficient off-site technical support. Progent has experience with a variety of remote server management cards including Aten remote management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon remote server management cards.
Cisco's Small Business series of APs are Linux-powered units engineered as entry-level Wi-Fi APs for light workloads. Progent's Cisco CCIE-certified wireless network infrastructure experts can provide remote or on-premises configuration and troubleshooting services to help you to design, configure, upgrade, tune, administer and debug Cisco Small Business Wi-Fi access point environments of any scale or topology.
Cisco has designed an extensive product line of routers that includes appliances designed to provide the security, bandwidth, and availability required by organizations ranging from branch offices to global enterprises and service providers. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved fault tolerance and network uptime. Progent can show you how to select and configure Cisco routers to establish a solid foundation for your network and to make it economical to grow as you support new users, start new offices, install new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide help with a variety of routers based on Cisco's IOS operating system, such as Cisco's 800 series of small office routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for core Networks, plus legacy 3600 and 3700 Routers.
Progent's expert consultants can help you define and deploy an efficient in-place Exchange Server 2007 migration plan that avoids network disruption, reduces ongoing support demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complicated multi-server or multi-site migrations, Progent offers the knowledge and experience to finish your project rapidly and affordably. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and consulting services include assistance with the configuration of third-party enhancements of Exchange Server 2007 and the design of unified messaging solutions powered by Exchange Server 2007.
Cisco's PIX 500 firewalls have been discontinued and Cisco might not support these legacy devices. Progent continues to offer technical support for Cisco's PIX 500 Series firewalls to help you with maintenance and management and Progent can in addition help you assess whether to migrate to more current firewall technology from Cisco. Progent's Cisco-certified experts can help your company plan and implement a smooth upgrade to Cisco ASA 5500-X firewalls based on leading practices.
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to deliver centralized control and comprehensive protection for all your email traffic. The hybrid structure of Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer serves as a preliminary barricade and blocks most threats from making it to your network firewall. This reduces your vulnerability to external attacks and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a deeper layer of analysis for incoming email. For outgoing email, the local security gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The local security gateway can also assist Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall.
Windows Hyper-V 2016 incorporates key features first designed for and proven on Microsoft Azure, one of the world's largest public clouds. This dramatically improves the suitability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by improving data security, availability, expandability, manageability, reliability and recoverability. Progentís Microsoft-certified consultants can help you to assess the benefits of Hyper-V 2016 for your business, configure test systems to verify the ability of Hyper-V 2016 to run your vital applications, design a cost-effective network topology for a cloud-centric or hybrid installation, create and carry out a non-disruptive upgrade strategy, train your IT management and technical support staff, and provide ongoing consulting and troubleshooting support to ensure that your Hyper-V 2016 investment delivers the highest possible business benefit.
If your company operates a Solaris environment or a mixed-platform IT environment, Progent's CISM, CISSP and ISSAP-premier security specialists can assist your entire organization in a broad array of security topics such as security administration practices, security architecture and models, access management products and techniques, applications development security, business processes security, hardware security, communications, infrastructure and Internet security, and business continuity planning. CISM and CISSP stipulate the basic competencies and international standards of performance that information security professionals are required to master. These accreditations give IT management the confidence that those who have earned their CISM or CISSP qualification have demonstrated the experience and theory to deliver world-class security support and consulting services.
Progent is convinced that a carefully architected and executed network is a pivotal piece for accelerating a firm's success, and Progent follows this credo in our corporate system infrastructure. Progent has created a non-stop virtual office infrastructure that enables our staff consultants and certified contractors to deliver rapid and efficient support, collaborate closely on complex projects, and experience professional and personal maturity by acting as a member of a dynamic business ethos of personal drive and independence.
If your business has a UNIX or Linux environment or a multi-OS computer system, Progent's CISA and CISSP-premier security specialists can help your entire organization in a wide array of security topics such as security administration practices, security architecture and strategies, access control systems and techniques, software development security, business processes security, hardware security, communications, network and Internet security, and workplace recovery preparedness. CISA and CISM define the basic competencies and international standards of knowledge that network security professionals are required to master. These certification offer executive management the assurance that those who have achieved their CISA or CISM certification have the background and theory to offer world-class security management and consulting services.
ProSight Enhanced Security Protection (ESP) managed services deliver economical in-depth security for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP offers firewall protection, penetration alarms, device management, and web filtering via cutting-edge tools packaged within one agent managed from a single console. Progent's data protection and virtualization consultants can help you to plan and implement a ProSight ESP environment that addresses your organization's unique needs and that helps you achieve and demonstrate compliance with legal and industry data protection standards. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require urgent action. Progent can also assist you to set up and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack such as ransomware.
Progent's Palo Alto Networks firewall consultants can help you choose, configure, and manage Palo Alto Networks firewalls to create a next-generation security environment that spans your data center and cloud resources and guards any user anywhere with any device.
Progentís IT outsourcing services offer affordable computer support for mid-size corporations. Whether it involves planning system architecture, setting up an internal Help Desk or using an outside one, deploying a new e-mail platform, monitoring your system, or creating an on-line eCommerce application, outsourcing your IT engineering services can reduce expenses and eliminate risks, allowing IT service budgets to grow in a more moderate and controlled manner than is possible by assembling a bulky, all-purpose internal network support organization. Progentís Outsourcing White Paper and datasheets tell you how Progent can enable you to create a secure and highly available network foundation for your vital Windows-powered business software such as Windows 2008, Exchange Server 2007, and SQL Server 2008.
The knowledge and experience of Progent's certified Windows Server consulting team, with an average of more than 11 years of support in Microsoft technology, assures you success in identifying the edition and set up of Windows 2003 Server that aligns most closely with your company's strategy. Progent can also assist you with planning, deploying, administering and troubleshooting powerful information technology applications based on Microsoft Windows Server 2003, and can assist your migration from Windows 2000 or Microsoft Windows NT.