Additional Topics of Interest
Jabber and SIP Setup and Support
Progent's Cisco Jabber consultants offer online or onsite support to help organizations of any size to plan, deploy, manage, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent can provide in-depth support for all the products, technologies and services that go into creating an end-to-end Jabber solution such as Cisco network devices and management software, Microsoft Office 365 applications, Windows and Mac desktops, Apple iOS and Android smartphones, SIP trunking, Wi-Fi systems, security and compliance, cloud integration, telepresence systems, PBX systems, disaster recovery preparedness, and other components of a cohesive collaboration ecosystem.
On-site Support for OS X Lion Networking
Progent's Mac networking engineers can help you with a wide range of network foundation areas such as network architecture, remote and mobile connectivity, internetwork communication, security, and new technologies including VoIP and high-speed wireless connectivity. For company networks based exclusively on Mac OS X or for systems that use a mix of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the experience and depth to deal with the challenge of designing, integrating, and maintaining a network infrastructure that is robust, safe, efficient and aligned with your corporate objectives. Progent can help you deploy Appleís Xserve enterprise servers, Apple's Xserve RAID non-stop storage systems, and Apple's Xsan SAN solution. Progent can also provide skilled experts to support Cisco routers and switches.
Cisco SIP phones Integration Services
Progent's Cisco certified networking experts can provide advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Microsoft Certified Partner Lync Server 2010 Consulting Services
Microsoft Lync 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop collaboration, and both IP-based and PSTN calling. Lync 2010 can enhance the functionality of Exchange Server, SharePoint and Office desktop or Office 365 and simplify administration through integration with Active Directory. Lync can also reduce capital and operational costs by eliminating VoIP hardware and subscription fees, PBX gear, or legacy video conferencing technology. Progent's Microsoft-certified IM and Presence experts offer remote and on-premises support to assist you to manage and troubleshoot your current Lync Server 2010 deployment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product. Progent can also help your organization to plan and carry out a smooth Skype for Business migration.
Windows, UNIX, Solaris IT Services
Progent's UNIX family support experts offer small and mid-size businesses and software developers support for administering and supporting UNIX, Linux or Solaris systems that operate with Microsoft-based networks. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA certification. This broad range of experience provides you with an easy one-stop consulting firm to show you how to build and maintain a protected and robust mixed-platform connectivity and communications solution that supports UNIX and Microsoft interoperability by integrating Windows with popular variants of UNIX including Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or leading Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
Exchange 2013 Active Directory Help and Support
Microsoft Exchange 2013 incorporates significant improvements to the capabilities of Microsoft Exchange Server 2010 and delivers powerful new features as well as a redesigned structure. These enhancements favorably impact key facets of IT including manageability, high availability (HA), security, cost of ownership, teamwork, scalability, performance, compatibility, and productivity. Progent's certified Exchange 2013 consulting professionals can help you understand the possible business benefits of migrating to Exchange 2013, design an efficient validation and deployment plan, and educate your IT team to manage your Microsoft Exchange 2013 solution. Progent can also provide affordable online consulting and support and management services for Exchange 2013.
Network Consultant for Chief Information Officer
Progent can provide small companies with an IT management professional who can act as a part-time CIO. This part-time Chief Information Officer can offer long-term direction to help you integrate sensible technology to improve business operations so they match more closely with your business objectives. Your company can create and implement a well conceived IT plan without absorbing the cost of a full-time senior IT executive.
SCDPM 2012 Professionals
Progent's Microsoft-certified consultants offer remote or in-person expertise to help businesses of any size to plan, implement, administer, and repair a backup/restore system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from earlier releases of SCDPM or from another backup/recovery system, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud, or hybrid datacenters. Progent can provide occasional support for fixing particularly challenging issues, or comprehensive project management services. Progent can also assist your business to incorporate SCDPM 2012 into a comprehensive disaster recovery strategy.
SCCM 2012 Planning Technical Consultant
Progent's Microsoft-certified consultants can help you to prepare for, deploy, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate smoothly to Configuration Manager 2012 from an older change management solution or help you to modify your current SCCM 2012 ecosystem to accommodate your changing business needs. In addition, Progent can help you to build an infrastructure that extracts the most value from SCCM 2012 by providing advanced consulting support for related Microsoft technologies including ADDS, Microsoft SQL SSRS, and Internet Information Services.
Microsoft Solutions Framework Project Methodology IT Consulting Group
Progentís staff of Microsoft and Cisco Certified experts average more than ten years of real-world professional background, in the trenches of IT service, executing a broad range of IT projects for an extensive array of clients. Each Progent consultant shares a refined collection of personal best practices which are incorporated into shared leading practices training that Progent instills in its support personnel. This guarantees that you get not just expert IT capability, but also a support engineer with proven methods for applying technical knowledge to fix real-world network problems quickly.
Support Services for UNIX with Windows
Progent's UNIX family support services offer small businesses and developers help with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent can give your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of expertise offers you a convenient one-stop source to show you how to build and manage a secure and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Exchange Hosting Consultancy
Progent's Exchange Server Hosting Services offer a world-class data center with redundant power and cooling systems, round-the-clock site security and operations center, plus fault-tolerant access to tier-1 Internet service providers. Hosted Exchange servers are set up as virtual machines for high availability, easy scalability, and fast recovery. Services include complete incorporation with your business network, access to mobile communication devices, continual tracking of efficiency and network security, spam and virus protection, patch and revision management, Help Desk Call Center support, daily data backup, and comprehensive messaging management services.