Additional Topics of Interest

Private Cloud Virtual Datacenter Hosting Consultants
Virtual Machine Hosting Consulting Services

Progent's ProSight Virtual hosting services offer small companies a variety of benefits such as lower capital costs, reductions in operational costs, improved management focus, world-class security, enhanced availability, and regulatory compliance.

virtual desktop delivery Professional
Citrix Receiver Configuration

For desktop and application virtualization, Progent can provide the support of a Citrix-certified XenDesktop expert who can assist you to plan a XenDesktop solution that improves the strategic value of your IT system; configure XenDesktop technology with your physical and virtual servers, end-user computers, and peripherals; migrate your older virtual desktop software to the latest releases of XenDesktop; and deliver advanced online technical support. Progent can also instruct your IT staff to follow best practices to manage your XenDesktop solution effectively.

64-bit Computing Consultancy
Urgent 64-bit Migration Consult

Progentís Microsoft-expert engineers can assist you to enhance your workstations from 32 bits to 64 bits. Progent can help you to understand the risks and advantages of moving to 64-bit PC desktop computing, design an efficient upgrade strategy that minimizes operational interruptions, and deliver economical, professional online help to assist your organization to configure 64-bit desktop software and applications on your current hardware.

Cisco Certified Experts Help Desk Management Services Computer Engineer
Urgent Helpdesk Management Services Consulting Services

Progent provides three essential kinds of Contact Center services including Microsoft Help Desk Outsourcing Services, Virtual Help Desk Services, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco professionals gives your clients convenient access to a reliable technical group with extensive experience delivering phone support and remote access troubleshooting for networks based on Microsoft technology. Progent's concentration is on giving the support Call Center a respected image as a key contributor to business performance. Progent's target is to resolve and not simply record problems.

Audit MS SQL
Microsoft SQL Services

Progent's Microsoft-certified SQL Server application developers and database administrators offer online expertise to assist businesses of all sizes to create, administer, and maintain applications powered by the Microsoft SQL Server RDBMS and .NET architecture. Progent's SQL Server experts can provide support for any facet of the application life cycle in environments that range from small office databases to VLDB applications and data warehousing.

Consultancy Cybersecurity Audit
CISA Security Audit Engineers

The CISA credential is a prestigious qualification that signifies expertise in information system security audit and control. Accredited by ANSI, the CISA accreditation requires that consultants pass an extensive test administered by the ISACA professional group. Progent offers the expertise of a CISA-Certified Cybersecurity audit professional able to help companies in the areas of IS audit services, information technology governance, systems and architecture lifecycle, information technology support, protection of information assets, and disaster recovery preparedness.

Telepresence Online Consulting
Codian Services

Progent can provide the support of a veteran specialist with years of experience installing, managing, and enhancing video conferencing systems from top-tier vendors such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your internal network support team, your ISP, and your telepresence platform vendor to help your company increase the strategic value of your telepresence solution.

macOS Configuration Services
OS X Remote Professionals

Progent offers nationwide online technical support and troubleshooting services for businesses who run macOS and OS X environments or whose IT systems include a mix of Apple Mac and Microsoft Windows technology. Progent's engineers offer Mac clients a range of services such as desktop support, upgrading to the current edition of macOS from legacy versions of macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also assist you with Apple iPhone and iPad integration and management, or migrating to Apple's iCloud. Remote IT help provides maximum leverage for your IT budget by protecting user productivity and limiting the time billed for computer repair services. Sophisticated remote support tools and experienced technicians and consultants combine to enable Progent to solve most IT issues without squandering time and money by going to your location. In most of cases your IT problems can be remediated by telephone or through a combination of phone help and remote connectivity. Progent can make available Cisco certified CCIE infrastructure experts and CISA premier security specialists to assist you with the most challenging system problems.

Server Monitoring IT Consulting
Server Monitoring Engineer

Remote 24x7 network monitoring, automated alarms, and periodic analytical reporting are crucial to preserving the proper operation of your network and avoiding preventable and costly downtime. Remote Monitoring and Management (RMM) solutions have advanced so far that businesses of any size can afford a level of protection that was once reserved for large enterprises. Progent offers several Remote Monitoring and Management solutions delivered as low-cost service packages designed to help your company to identify and fix a an array of network issues before they can impact productivity.

VMware vRealize Automation vRA Consult
VMware NSX Architecture Specialist

VMware's NSX network virtualization technology enables you to build entire networks in software. NSX allows virtual networks to be provisioned in minutes and administered with a high degree of automation regardless of the hardware making up the basic network infrastructure. VMware Site Recovery Manager (SRM) supports programmatic disaster recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. SRM also permits non-disruptive testing for disaster recovery, updates and patches and can produce audit reports to verify complete service recovery, validate SLAs and demonstrate compliance. When integrated with VMware's NSX virtual network technology, VMware SRM can quickly restore the entire logical network topology at the recovery datacenter. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to assist you to design, configure, test and maintain a DR solution powered by VMware Site Recovery Manager and VMware NSX.

Engineer Remote Access
24/7 Remote Access Support Services

Progentís Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size company integrate and support Ciscoís security and Virtual Private Network technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to administer and provide the versatility to expand with your growing business requirements. Progentís Cisco-Premier network experts are familiar with Ciscoís complete family of products aimed at preventing data theft, virus and worm outbreaks, Denial of Service attacks, and other threats to your network. Progent can help you deploy Cisco technology to get safe connectivity, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central client access control foundation for user certification, authorization, and tracking from a graphical Web interface.

Part-Time CIO Consultants
Part-Time CIO Network Consultant

Progent can provide small companies with an information management expert who can function as a part-time Chief Information Officer. This part-time CIO can offer strategic direction to help you deploy appropriate technology to enhance business operations so they align more closely with your business objectives. Your business can develop and install a well thought out information technology plan without incurring the cost of a full-time senior IT executive.