Progent's Microsoft-certified consultants offer businesses of all sizes consulting, troubleshooting, and development services for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced solution that utilizes web-based technology for efficiently connecting people, groups and data. SharePoint Server offers a common spot for your workers or clients to access, manage, distribute and manipulate relevant data, documents, and applications and to communicate with one another. Microsoft SharePoint enables faster and better decisions, more effective sharing across groups and more streamlined business processes. Windows SharePoint Services join workers, customers, workgroups and major tasks with the data they've created in a manner that makes data convenient to find, retrieve and apply. Progent's SharePoint experts can help your organization to maintain your existing SharePoint ecosystem or upgrade to the latest version of SharePoint.
Progent provides several essential kinds of Helpdesk services including Microsoft Helpdesk Outsourcing Support Services, Virtual Help Desk Services, and Helpdesk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft professionals offers your clients convenient access to a dependable support group with years of experience providing phone support and remote access troubleshooting for networks powered by Microsoft technology. Progent's concentration is on earning the support Help Desk a respected reputation as a key contributor to business performance. Progent's target is to fix rather than merely record problems.
Progent practices information transfer from Progent's consultants to customers. By teaching customers to handle problems that are within their scope, Progent can concentrate on offering high-value skills where Progent has few competitors. Mid-size businesses who utilize familiar freelance consultants or who employ in-house IT staffs benefit when Progent transfers information about new technology and tested processes to make their networks more reliable, secure, and efficient.
For small and midsize companies, computer security and regulatory compliance can be excessively complicated to stay ahead of yet too dangerous to overlook. The largest biggest enterprises have been breached, and the top cloud services have occasionally been taken down. It seems as though there's nowhere to hide. Progent makes it affordable for smaller organizations to carry out vital IT security tasks effectively by providing the benefit of billed time to the closest minute with no minimum charge for online help. You can have access to a world-class computer consultant to provide just the knowledge you need whenever you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified security experts can help your business with any aspect of system security including security audits, virus defense and recovery, spam and email content filtering, email data loss and data leak prevention, compliance reporting, and creating a comprehensive security strategy.
The complexity and connectivity demands of Microsoft Windows Servers requires an IT consulting team with hands-on expertise and in-depth knowledge in planning and building cohesive, comprehensive business technology systems. The background of Progent's Microsoft-certified consultants, which averages over 10 years working with Microsoft technology, assures you success deploying Windows Server 2008 and Windows Server 2003 to align optimally with your strategic objectives. Progent's consulting services can assist you with designing, deploying, managing, and troubleshooting Windows Server solutions that maximize the productivity of your IT system. Progent's consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows Vista and other desktop clients.
Progent offers affordable online support from IT engineers skilled in a wide array of utilities and technologies that provide solutions for backing up Microsoft Windows, Mac, and Linux servers and workstations plus notebooks and handhelds. Progent can provide help for leading data protection products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Backup, Mozy, Retrospect, Apple Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent's consultants can assist you to install, enhance, or troubleshoot backup systems for a variety of architectures such as local, edge to datacenter, cloud-based, or hybrid.
Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of network management products and is designed to provide a unified solution for configuring and administering virtualized datacenters across hybrid networks that can include private clouds and Microsoft Azure services. Progent's SCVMM 2016 consulting experts can assist businesses of all sizes with all facets of building, implementing, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization topology, show you how to upgrade smoothly from legacy versions of Virtual Machine Manager, develop workflows for building and deploying virtual machines and VM hosts, implement fault-tolerant scale-out clusters, connect your datacenter resources with public cloud services, set up virtual switches and load balancers, write and refine PowerShell scripts, and help you evaluate the strategic advantages of new capabilities like Storage Spaces Direct and Host Guardian Service. Progent's hypervisor experts offer advanced Hyper-V consulting and VMware ESXi support.
Progent's Microsoft-certified SQL Server 2017 consultants can assist your business to assess the business advantages of upgrading to SQL Server 2017 and can assist your organization to plan and implement a smooth migration of your databases and applications to any deployment architecture including on-premises, cloud-hosted, or hybrid. Progent's consultants offer online or onsite support services ranging from as-needed design assessment or debugging to end-to-end project management to make sure your SQL Server 2017 initiative is successfully completed on time and within budget.
Progent's Microsoft-certified consultants have 20 years of experience designing, installing, and maintaining email solutions for businesses in the and throughout the United States. Progent provides economical Microsoft Exchange Servers consulting support to make sure that your email environment offers security, fault tolerance, easy connectivity for off-site and mobile users, efficient management utilities, and seamless integration with telephony. Progent provides consulting and support services for Exchange 2016, Exchange 2013, Exchange 2010, Microsoft Exchange 2007 Server, Exchange 2003 Server, and Microsoft Exchange 20000 Server. Progent can also help small or mid-size companies to migrate to MS Exchange 2016 Server or Microsoft Exchange 2013 Server.
For advanced project management support, Progent offers the services of veteran information technology professionals with years of experience in IT management, program development, and process design for organizations from Big 4 companies to dot-com startups to government agencies. These high-level IT managers can provide project management skills to assist enterprise customers adhere to best practices to make sure development or deployment projects are successfully completed on schedule and on budget.
Progent can show you how to prepare and implement a smooth move to Microsoft Dynamics GP so that you preserve your information, improve your security, modernize your management reporting, take full advantage of Microsoft Office integration, and minimize productivity disruption by creating and following a smart migration strategy. Progent can also help educate new Dynamics GP/Great Plains users so you don't lose productivity. Progent can enhance your financial reports and management analytics by providing Crystal Reports help, FRx assistance, and Excel expertise. Progent's experience with Microsoft .NET technology, Microsoft SQL Server solutions, and designing with VBasic, XML and other platforms make it possible to create specialized business software and eCommerce solutions that integrate seamlessly with Dynamics GP/Great Plains.
SQL Server 2008 offers indispensable, familiar tools to computer experts and information workers, reducing the complexity of designing, deploying, managing, and accessing enterprise data and database programs on platforms ranging from handheld devices to corporate information networks. The sophistication and integration requirements of Microsoft SQL Server 2008 require an IT consulting firm with real-world experience and wide knowledge in planning and building data-driven, end-to-end business IT applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft integration, ensures you success in designing, configuring and managing Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET platform.
SQL Server 2014 Cardinality Estimation Technology Consulting
Progent's Microsoft-certified consultants can assist your company to evaluate the benefits of Microsoft Lync Server for your environment and can help you to plan and execute an installation of Microsoft Lync Server that consolidates the management of IM and Presence and improves the output of your in-house employees, telecommuters, and smartphone users. Progent can in addition assist your company to perform an efficient upgrade to Lync Server from Microsoft Office Communications Server or from Microsoft Live Communications Server, interface Lync Server with Exchange, SharePoint, and SQL Server, show you how to run Microsoft Lync Server 2010 to enhance the collaborative capabilities of Microsoft Office applications, and provide online seminars and ongoing support for Microsoft Lync Server 2010 and other Microsoft technologies.
For businesses that have a combination of Apple Mac and Microsoft Windows computers, there are two basic alternatives for using Microsoft Windows-dependent applications on a Mac: remote access to a physical Windows computer or local simulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac allows you to connect a Mac to a remote Windows-based PC to use Windows software and share system resources. Microsoft's Virtual PC for Mac emulates Microsoft Windows on a Mac system so that you can run Windows programs locally. Progent's Mac technology support experts can help your company to maintain these solutions for running Microsoft Windows software on your Macs and can in addition assist your business to evaluate and configure third-party solutions for Windows PC simulation.
Progent offers expert remote consulting support to help organizations integrate their IT infrastructure with popular public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can assist you to plan and manage hybrid ecosystems that can include Windows and Linux operating systems and applications in both cloud-only systems or in hybrid topologies that utilize on-premises IT assets along with public cloud services. To help you to incorporate cloud services with networks, Progent can provide a range of cloud integration services such as Microsoft Azure enterprise hybrid cloud design and deployment consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has over two decades of background delivering high-level consulting expertise online, and Progent can help you complete your cloud migration projects quickly and within your budget.
Progent offers the temporary assistance of a veteran Chief Information Officer to offer a broad perspective to help your company pick and support network technology to meet your present situation and that can be a firm basis for your growth. Progent's temporary CIO services provide financial advantages to companies who want to optimize the impact of their IT expenditures but who are without the budget or unwilling to add another executive-level manager to their full-time staff. Since Progent is vendor-neutral, with a large staff of engineers certified to support all leading OS platforms and networking technologies plus a wide range and business applications, Progent is in an ideal situation to provide objective advice along with advanced technical help for developing IT systems that match the particular needs of your business.
Even if your business has a minimal computer support staff and a limited technology budget, your information system can still have the same high reliability and performance that once required a large in-house support group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-certified network consultants, the latest system management products for 24x7 monitoring and threshold alarms, and economical support packages such as a help desk service to keep your mission-critical network applications and servers operating.
Progent's consultants provide expertise in a variety of technologies relevant to mobile networking including network topology, wireless data synchronization, wireless protection, wireless e-mail, Windows Mobile, RIM Blackberry, and mobile application development. Progent's certified professionals can save your organization work and money by using their wireless expertise to show you how to select and configure mobile access technologies that fit the needs of your company. Progent can also optimize your network architecture so that mobile PDAs perform more reliably.
Progent offers affordable remote consulting to assist your business to plan, configure, and troubleshoot any facet of your iPhone and Windows integration efforts and is available for quick tasks to help you through specific technical roadblocks or long-term engagements to help you complete large-scale initiatives on schedule and within budget. Progent has expertise in local, cloud-centric, or hybrid environments and can help you create or maintain a highly available, secure and scalable infrastructure that aligns with your mode of computing. Progent also offers online and on-premises training to help manage and use your iPhones and iPads in a safe, team-oriented environment that optimizes the business value of your IT system.
Progent's Cisco-certified CCIE consultants can assist your business to set up, manage, update, optimize and debug Catalyst switches. Progent can also help you to harden the security and compliance of Catalyst switches and migrate efficiently from legacy switches to modern devices.
After Hours SQL Server 2014 Disaster Recovery Network Consulting
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files stored on your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered endpoints.
SQL Server Analysis Services Online Troubleshooting
Progent's Microsoft-certified database application consultants offer businesses of any size remote support for popular database platforms such as Microsoft SQL Server, Oracle, MySQL, and Office Access. Consulting support offered by Progent include installation and configuration, database design and programming, administration support, replication and synchronization strategies, storage management, performance tuning, data migration, security and compliance, backup and recovery systems, troubleshooting, and training.
Progent's Private Cloud Hosting and Management outsourcing provides complete hosting of a small organization's servers in a solution that delivers the highest degree of availability and scalability and is also easy to move to another host. Progent's Private Cloud Hosting options are built on proven virtualization technologies that enable small companies with mixed- platform environments to save significantly on the costs of capital investments, system support, and network management while benefiting from enterprise-class fault tolerance and an unmatched level of vendor independence.
If you have a small business network with 10 to 50 network users, Progent's IT outsourcing services save your business from over-reliance on an individual freelance service provider while giving you cost-effective and dependable access to enterprise-class technical expertise. By providing network support help when you need it, offering advanced knowledge for critical technologies, offering value-added services such as 24x7 network monitoring, and billing only for services you receive, Progent gives you an economical solution for maximizing the productivity and profitability of your small business network. Progent is the smart way for small organizations to build and maintain a reliable and safe information system and to have quick access to the skilled support ordinarily available only to businesses who can afford a large internal IT group.
With virtual server technology, companies are able to run multiple virtual servers on one physical server. Virtual server technology allows businesses to gain all the advantages of server isolation, but without the costs associated with buying extra server hardware. Virtual servers are the enabling technology for building private clouds, which offer major benefits such as lowering the costs of hardware, datacenter facilities, and administration while improving data protection, system availability, and disaster recovery. Other key server management technologies are network monitoring utilities, Microsoft WSUS, and remote server management hardware. Progent's certified server management consultants can assist you in all aspects of server virtualization and management to enable your company to contain expenses and conserve time.
Progent provides national remote technical support and consulting services for companies who operate environments powered by versions of the Linux OS or whose IT systems include a mix of Linux platforms/Linux and Microsoft Windows products. Remote IT help provides optimum leverage for your information technology dollar by preserving client productivity and shortening the time charged for computer analysis and repair. Advanced remote access utilities and experienced service specialists and engineers combine to enable Progent to solve the majority of IT issues without squandering time and money by going to your location. In most of cases your IT problems can be remediated over the phone or via a mix of phone support and online access. Progent can make available Cisco CCIE network experts and CISA and CISM certified security professionals to help with the most challenging network problems.
Progent provides clients the services of engineers who have been awarded some of the IT industry's most prestigious credentials. Progent believes that customers have the right to be sure that their IT support providers have accredited training plus extensive practical experience so that Progent's customers can use Progent's service with confidence. Often, vendor certifications such as the CCIE brings priority for substantially better vendor assistance than is offered to uncertified service providers, enabling Progent to offer clients a higher level of IT support. In addition, major credentials such as CISM or CISSP for IT security can help enterprise clients to show compliance with regulatory requirements by engaging the assistance of recognized IT professionals.
Progent offers the support of RIM BlackBerry-certified professionals who can help small businesses to plan, administer, and troubleshoot BlackBerry solutions economically and effectively, doing away with the requirement for an in-house BlackBerry specialist and reducing the cost and hassle of maintaining a mobile wireless workgroup. Progent's BlackBerry specialists offer in-depth backgrounds cooperating with Progent's Microsoft-expert experts, Cisco CCIE network engineers, and CISA and CISM-certified security engineers. This breadth of knowledge, combined with Progent's proven remote support model, provides small companies a cost-effective solution for integrating BlackBerry technology productively into their information network.
Progent provides nationwide remote technical support and consulting services for businesses who run macOS and OS X networks or whose information systems include a combination of Mac and Microsoft technology. Progent's engineers offer Apple macOS and OS X users a variety of IT services such as desktop assistance, migration to the most recent edition of macOS from other earlier versions of macOS or OS X, plus expertise with Mac applications. Progent can also assist you with Apple iPhone and Apple iPad integration and management, or moving to iCloud services. Online IT help provides optimum leverage for your information technology budget by preserving client efficiency and limiting the time billed for computer repair services. Advanced remote access technology and skilled technicians and engineers allow Progent to solve most network issues without wasting time and money by going to your location. In most of situations your network issues can be dealt with over the phone or through a mix of phone help and online connectivity. Progent can make available Cisco CCIE network engineers and CISM certified security specialists to assist with the most difficult system issues.
Progent can assist organizations of any size to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and library resources; plan, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can assist your business to upgrade from a legacy edition of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can help you to enhance and troubleshoot your existing SCVMM environment to make sure you get the highest possible business value.
Altaro VM Backup offers small and mid-size businesses a reliable and affordable solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud architectures and also enables cost-effective cloud backup to Azure Block Blob storage. Headline features include state-of-the-art Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup spacing as low as five minutes for minimizing your Recovery Point Objective, advanced encryption, granular recovery options for individual files and emails, extensive support for Windows Server CSV and for VMware vCenter for handling large-scale environments, and support for Microsoft VSS technology to back up online virtual machines without downtime. Progent is a certified Altaro partner and can provide a wide array of consulting services to assist you to plan, deploy, optimize and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup software.
Progent's Co-managed Call Center service allows your IT organization to split the load for Help Desk support transparently between your IT team and Progent's pool of seasoned technical support technicians and subject matter experts. Progent's Help Desk Co-management service is a collaborative service desk solution based on ConnectWise Manage, the top shared PSA tool for managing end-user service requests, ticketing, ownership, status tracking, and reporting.
Progent's Cisco CCIE-certified wireless infrastructure experts offer remote or onsite integration and troubleshooting services to assist your organization to design, implement, update, tune, administer and troubleshoot Aironet Wi-Fi AP environments of any scale or architecture. Progent's Cisco Wi-Fi controller consultants can also assist you to combine your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to create a seamless enterprise-wide connectivity foundation that is simple to administer and scale. Progent also offers affordable wireless site surveys to help you to decide the most appropriate selection, placement and setup of Aironet Wi-Fi APs to accommodate your specific office layout, construction, and anticipated workloads.
Progent's Microsoft-certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 experts can help you to design, deploy, and manage a configuration of Forefront Threat Management Server 2010 or Internet Security and Acceleration Server 2006 on your network that delivers the firewall security, performance and manageability that your business requires.
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to streamline their operations by automating crucial sales activities including listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales, merchants can expand their market, reduce their operating costs, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and speed up your return on investment.
Progent is organized provide in-depth remote support for all technical areas common to small business IT networks and offers a variety of vital, on-demand services including a part-time CIO to provide senior-level planning and budgeting skills, a Technical Response Center for help desk services, 24x7 server monitoring, spam and email-borne virus protection as a managed service, project management help for critical projects like office moves orOS migrations, Cisco-certified consultants for designing high-performance and reliable network infrastructure, security engineers to ensure information protection and regulatory compliance, disaster recovery specialists to create business continuity plans, and software developers to write, customize, or troubleshoot mission-critical applications.
For companies with a combination of Apple Mac and Microsoft Windows desktops, there are two basic solutions for using Windows-dependent applications on an Apple Mac: remote access to a physical Windows computer or local emulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Mac allows you to connect an Apple Mac to a networked Windows-powered computer to use Microsoft Windows programs and share network resources. Microsoft's Virtual PC for Mac simulates Microsoft Windows on an Apple Mac system so you are able to run Windows programs directly. Progent's macOS and Mac OS X technology support experts can assist your organization to maintain these products for using Windows programs on your Macs and can in addition assist your business to assess and install other products for Microsoft Windows PC simulation.
Small to mid-sized companies can now enjoy all the benefits of System Center Operations Manager 2007 and in addition have quick access to Progent's Microsoft and Cisco Premier IT support professionals. With Progent's economically priced IT support packages, small and midsize businesses can select a simple System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package. Progent supports Operations Manager 2007 to provide small business networks world-class availability, security, and performance.
Progent can help you to create, deploy and administer a backupup/restore solution based on MSP360 Backup technology to protect your IT resources hosted on any major public cloud. Progent offers end-to-end monitoring and remote management to protect against data loss resulting from user mistakes, system error, ill-intentioned insiders, and external attacks like ransomware.
Progent's Microsoft-certified engineers can provide affordable online and on-premises help to carry out your upgrade to Exchange Server 2010, produce extensive documentation of your new email system, train your IT team and users to get them ramped up quickly on Exchange Server 2010, and offer continuing management consulting and technical help. Progent's consultants can also assist you to migrate from Microsoft Exchange 2010 to Exchange Server 2013 or Exchange Server 2016.
Progent's Cisco CCIE-certified network infrastructure consultants can assist your organization to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, administer, update and debug Cisco ASA 5500-X firewalls with Firepower Services.
If your office computer system combines UNIX, Linux or Sun Solaris technology with Windows, Progent can show you how to incorporate your servers into a unified network that permits all your OS platforms to coexist for easy management, transparent dataflow, high availability, superior throughput, and tight security. Progent's UNIX and MS Windows coexistence support services feature network architecture configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, online network support and repair, in-person technical support, and Helpdesk support.
Microsoft supports transparent hybrid ecosystems that integrate Microsoft 365 and local Exchange systems. This permits you to have specific mailboxes hosted at your physical datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can help your organization with any phase of designing, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange specialists can deliver as-needed expertise to help you resolve stubborn technical issues and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange initiative is successfully completed on time and on budget.
Besides offering the expertise of Microsoft Dynamics GP (Great Plains) specialists, Progent can provide consultants experienced in Dynamics AX (Axapta), Dynamics NAV (Navision), Microsoft Dynamics SL, Dynamics RMS, Macola ERP, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent offers software development, troubleshooting, management help, migration support, and 1-on-1 or group webinar training classes customized to address your particular needs. Progent's experts also can help you integrate and support a secure, reliable network foundation to run your ERP, MRP and accounting applications.
Progent's wireless consultants can help small organizations plan, select, pilot, deploy and support secure building-to-building wireless bridges that integrate transparently into your IT network while offering a degree of protection that equals or excels wireline interfaces. Progent offers expertise in wireless network products from Cisco Aironet and Meraki, Proxim, and additional office wireless vendors and can show you how to identify and deploy the wireless connectivity solutions that fit best with your business requirements.
Progent's pricing model is to charge for remote support and in-person visits per minute. Consequently, you pay exclusively for received support. Progent does not impose a more expensive rate for off-hours or urgent support, and inside California or in areas where Progent provides on-site support, Progent does not charge for travel except for emergency calls where on-site work is less than 4 hours. In addition, Progent imposes no service activation fee and asks no retainer for support services delivered during normal working hours. Many service firms impose large minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity does away with large bills for quick repairs so you won't be tempted to allow simple problems to stay unaddressed.
For mid-size companies looking for network support, Progent can deliver an array of alternatives such as local help, remote support, off-site Call Center, round-the-clock support with remote network monitoring, emergency staffing, business relocation support, software programming, and professional consultation. For medium-size businesses in California or other regions covered by Progent's onsite consultants, Progent provides expert on-premises help for solving network issues rapidly and affordably.